AAA Auto Insurance Reviews

I recently had my car stolen in Tijuana Mexico. I drove to church there and went to lunch and by the time I left the restaurant the car was not there anymore. Originally when I switched to AAA my agent Paul Ortiz told me that the insurance would not cover liability in case of an accident in Mexico after I asked him about my trips to Mexico and the coverage of AAA. I accepted this but now the damage assessment center does not want to cover the theft and tells me that if I had gone there once every 6 months it would have covered but not like I said I did. Unfortunately my agent led me to believe otherwise and I believed I was covered for theft. I would have taken other forms of precaution, like getting theft insurance in Mexico. Of course my original agent does not work for the company anymore. On a side note I had paid for car rental expense and the claims agent did not offered me a car rental on my interview or any subsequent interviews.

The car stolen was a Jeep Liberty 2004 with approx. 40,000 miles on it. I still owe over $8,000 for the car to the lender.