Pulte Homes Reviews

I am at the one year anniversary of moving into my new Pulte home in California. The buying experience was great considering our agent went above and beyond to help us through the buying process. Upon move in we discovered many of the "tract home" issues such as walls that were not straight. Running toilets, electrical wiring problems, scratched glass windows, poor paint quality. Some of the lowest cost issues were resolved but never to our satisfaction and often I had to play contractor and be home for countless appointments.

I requested warranty service for crack on side walk concrete last October but it has been delayed with their many excuses like weather, waiting list, personnel transfer and so on. Pulte is not accountable for warranty service at all. Stay away!!

Stay away. I have never written a review in my life. Pulte quality are just plain "**" mistake throughout the house. I’m a first time home buyer and Pulte scam me. They told me I have to down $20k to start building and I did. Later I found out other builders only needed $5k. They terminated my contract and said I didn't submit my final loan approval to them and take my $20k as collateral damage. I emailed their loan and said that their closing cost is off the roof so I’m going to use other loan and a week later I got a letter of termination. What a scam son of **.

Our loan consultant, Mike **, doesn't give a straight answer unless you press him for one, and he never gets back to us regarding loan processing in a timely fashion. Two months, one declination from Mike ** insofar, and probably another declination soon. This company has run our credit 3+ times over the last two months, cutting us down. Between the two of us there's income stability, reliability when it comes to paying our dues, and cash IN HAND. Pulte Loans, Pulte Mortgage, whatever they call themselves - they're awful, cost more money than they're worth, and only create more stress for the applicants.

My wife and I bought a home in 2016 with the motivator being we are having a "reputable" builder construct our first home. During construction they left our Bermuda Tif 419 Grass outside on the driveway in 95 degree weather, without being attended. The pallets of grass were in the same position, not watered or up-kept for 10+ days. Fast forward 3 months. I properly maintained the newly sodded yard with respect and care regardless of the amount of weeds we saw. While we were digging to create landscaping and a garden, the sod came up like a pancake with a shovel, when it should have been well rooted. 95% of the yard was covered in weeds and if you could pull up the grass with your hands - very poor quality installation.

A/C, range top, bathroom sink, and craftsmanship. A/C, you got to reset breaker in the garage when it stops working. T.A. Kaiser has worked on it 6 times in one month. They are overworked and inept. Now the 7th time which was 6 days ago A/C stopped working on 7/22/17, no call no show as of 7/28/17. Range top cracked... polish it and found the crack in the top. Pulte Homes are lemons.

We had a really good experience throughout the entire process. We've been in our house now for 11 months and are still happy to call this our home. Pulte was very attentive to fixing any of our issues quickly and by closing, we were completely satisfied. I feel that only the people who have bad experiences are the ones to take time to write the negative reviews... there are plenty of us who had great experiences that don't take the time to say so.

Bought 2014 home that apparently has an undersized A/C. Found out that this was brought to the attention of Pulte during first 6 months they were in the home. Pulte never fixed the problem even after the previous owner documented and provided all info needed to prove case. Owner gave up as they only used home part time. Pulte Homes warranty is now not responding to me as I have picked up the complaint as the new owner. Also, Pulte corporate offices also don't respond. A/C set at 78 degrees and runs all day to cool home and should not. A/C was inspected and working fine. Just need Pulte to fix the problem that the never did fix in the beginning, which is the air handler and air compressor are significantly under sized for this home they built. Terrible customer service.

We have had no major problems with our home since buying in June of 2016. Since our year warranty is coming to an end we contacted Pulte to fix issues that should be under warranty. One of those problems was a big bulge and dip in the flooring of our loft. A Pulte person came out to look and told us "The bulge is from a major structural beam and they have talked to the engineers and there is nothing they can do about it." He also said that the dip in the floor "meets standards for the type of flooring we have." When asked what the standards were he had no answer. So we went to manufacturer website for our flooring and looked at standard. According to them it is not within standards, and because the floor is not leveled it voids their warranty on the flooring. Pulte's answer to this is to send what they told us was a "flooring company" to look at. Guess who showed up? Someone from Crownco, Inc., a partner of Pulte!!! Not a flooring company!!!

We closed on our Pulte home on June 26, 2016. 11 days later we reported a problem with drainage, water draining directly into the box for the sprinkler controls. To date, 6-7-2017 we have only gotten excuses and even accusations of tampering with the drainage. Calls and emails are not returned. In addition, we have a drainage problem that goes under our driveway only to hear excuses and being ignored. The problems with construction keep coming and are being addressed, but it is a constant flow of workers in and out of the house to fix these things. This is our sixth new home in Texas, first Pulte home, and the worst home we ever had, and the worst customer service we have ever received. I would not recommend a Pulte home to an enemy.

We are not happy with how the process was going, things were delayed and in 3 weeks we decided not to go for it but unfortunately we lost $5000 deposit of ours, which they told that we could get the money back in that situation in 40 days, later on when we changed our mind about buying home in 3 weeks they said it was only the case when our loan application declined. But they did not mention this before, it was a cheap dishonest sale trick that got us. We also got a design meeting where things start adding up and low level upgrade was going to us almost $15K more to us. So there were inconsistencies compared with what we have been told at the beginning. So watch out! Read online Pulte Homes reviews before making a big decision. From our point of view, I will never choose Pulte ever!!!!

Took a tour of Eagle Ridge in Snoqualmie, WA. Loved the homes and the area. However, the home prices they advertise on their website are about $200,000 higher. They advertise 650k - 775k, but good luck finding anything under 850k!! If you're looking for something in the 600k to 700k range, it's a waste of time driving out there.

My wife and I visited this brand new subdivision called Carmel Creek in the small quiet town of Hutto, Tx., where Pulte Homes was the manufacturer of the homes being built. We took our own realtor and had an outside lender (not with us), but in our back pockets just to have that option. We spoke with a Pulte associate and once we informed him that we had our own lender, he seemed to not want to deal with us unless we used Pulte Lending, from that point forward. We moved forward and designed our home on his computer. After that we picked out a lot in the neighborhood, and the Pulte associate asked that we put down a $1500.00 deposit for the lot, so he could hold the lot for us. We then submitted the $1500 deposit check as requested, and per our realtor, I called Pulte lending just to (shop around) and get their quotes/numbers on the house we designed on the computer.

I did a walk through before closing and noted a lot of touches that were needed that didn't get corrected from the final walk through. When I returned to sign the closing paperwork my house had spot all over it where they needed to come back and paint. In addition, my patio yard area was even close to being even. They just even the area for the patio and didn't worry about the rest of the yard. The enclosed fence was placed on the wrong townhouse then moved to my townhouse. A sprinkler was install since they didn't realize the enclosed fence was place on the wrong townhouse and it is wetting up everything in my enclosed fence area. My closing was 4/28/17. I am still waiting for them to correct the issues with the painting so I can move in. The painter finally came out today on 5/5/17 but they didn't have color of paint on the walls. Just imagine your new construction house looking like this after you signed the papers.

Problem started from day 1. Every step of the there were issues. Never told there would be a manhole on the lot - provided plot without manhole. However, main one had it. What does that mean? When framers framed the kitchen wrong, instead of correcting it, they try to short change by installing 19 inch cabinets instead of 21. Roof leaked and supposed to be resolved, but see water damage on ceilings. Design center person gets all kind of stuff wrong, but it is written down with part number xyz, so consumer is wrong - only when she write down wrong part number and charges additional $$$ you are right and it takes 3 months and numerous emails to get that corrected. In all, a bad experience - crooked and bulging wall, 2nd floor does not cool: set 70 but 84 degrees in April and it is not July yet. We have not closed and closing is almost 4 months delayed. Where are my rights? How do I get earnest money back for faulty product?

I purchased the Noir Hill model on November 10, 2016. I moved in on January 6th, 2017. First of all, the noise of building starts before 8 am. Not sure what the law is in Manchester Township, but it's usually not before 8 am. I moved into a 55 and over so I would have less stress. I cannot get into my attic because of ladder weighs too much for me to handle. I had builder friends try it and they said this should be aluminum. The water pressure is horrible. The water has an odor. And NOW I have termites. On an inside wall, the termites have infested my molding. I have to pay $2,000 to have 15 baits installed. Also, the company I hired will come in the house and take care of the holes in my molding. That is unacceptable.

I have been in my home a little over a year. When I did my walkthrough in the beginning I noticed a crack in the tile. The builder told me to wait til my annual walkthrough before they fix it to see if anything else happens as the house settles. That is what I did so at my annual walkthrough they scheduled to fix the tile. The repair was completed but when all was dried and completed I noticed they used the wrong color grout. I brought that to the guy's attention and what does he tell me "We can't do anything about it if you want it fixed you will have to pay for it." WHAT!!! Your mistake why do I have to pay for it? Well nothing has been done and they are not fixing it and I am VERY UPSET that this is how they treat their owners. I am not and will not recommend them to anyone!!!

Our house purchase fell through due to wrong information that violates CARE guidelines. Sales staff who provided false information were not held accountable for their mistakes. Executive team including company President swept the incidents under the rug. Company SOX, corporate governance, CEO certification as filed with SEC appears all to be violated. Prospective customers looking to buy house for construction or house inventory are warned as sales staff makes their own rules unbeknownst to Executive Team and then turns around and ignores their mistakes.

They had installed the wrong counter tops 2 weeks before closing. I had to argue with 3 people before they agreed to replace, of course our design person had left the company. Still installing while we were moving in, brother in law had to help cut base because it was too large. On walk through I complained about a valley on the roof. 3 times trades came and told my husband it was supposed to be that way. 3 months later, had water stains and mold in spare bedroom. They had to come and tear off part of roof, ceiling and a wall, remove mold and insulation and replace. It's been 8 months now and our master bathroom has been tore out 3 times. We haven't been able to use it for over 2 months now.

Pulte Del Webb you should be embarrassed. You are stealing. When purchasing a new home. You expect things to be done the correct way. When mistakes are made and they will not face up to it. Excuses are always made, poor workmanship is never address as an issue. Nothing but lies and excuses and never their fault are given to the new homeowners. As a new homeowner buyer with them. It has been a constant battle from start to current time and not all issues have been resolved. Even after head supervisors have come to our home to address the issues. This is the biggest cluster **. It started with the sales people giving promises they knew they can never keep! "BUYER BEWARE".

While I thought that my daughter and I would be living in our Dream Home, and planed on keeping this house until the end, my Dream, became a nightmare. I wanted to be debt free, when I would eventually retire, and had paid off $243,000.00, with only 1/3 left to pay off. This represented my entire life savings. All seems well, at The Prescott Lakes Cottages, 11th Fairway, was the perfect location and view, except, the tile was suddenly buckling towards the ceiling in the kitchen, the kitchen walls had cracked so much, you could actually see inside the wall. I had contacted Pulte, but they were of no help. Many details, but while my home was "lifting on the right side", per Pulte engineers, they took 4 months to come to home, while I begged them for help, they blamed it on me, saying, "We're not sure, if this is homeowners cause".

Pulte Homes in Franklin, TN has made our first home buying experience so stressful and unhappy. The quick move-in house ready dates that they publish in the advertisements are totally incorrect. The actual home won't be ready even after 2 months of that move in date that they mention. My family has already lost the excitement of the new home. I wanted to write this up because I do not want others to suffer as I am suffering by falling for their quick move in homes tricks. Be prepared to at least have some arrangements made for 2 more months of time from what they actually tell you at the time of signing the contract. Quality of the house material also did not seem to be too great. Very unplanned and irresponsible field managers. Next time, I will not even let this builder build even my kid's toy house.

This entire experience has been less than pleasing. I plan to do a full review of Pulte Mortgage later... RUN FOLKS. We closed on our brand new home and proceeded moving this Saturday. No hot water and no air working in the home. So there were men in and out of the house while we are trying to move in. They couldn't have checked such things? We closed on Friday at 9 am. Pulte lost the keys... SERIOUSLY. We had to wait until the end of the day to take possession because they lost the keys. I call on Monday because there is evidence of rodents in several rooms... The answer? BUY A MOUSE TRAP. A brand new home and I have to deal with exterminating it the second I move in? Don't expect service. It is a never ending cluster of incompetence.

My husband & I built/purchased a Pulte Home in Ocala Florida just over 1 year ago. The experience has been horrific to say the least. We were lied to by the sales associate, the field manager, the regional construction manager & the regional President. We purchased a zero edge sliding glass door as an option that was installed incorrectly, had a broken lock, has a broken track and Pulte is telling us the door works perfectly! We had to pay an expert out of our own pocket to the tune of $2000 just to make the door functional and it is still not working properly. We had a floor inspection completed and there are over 100 tiles in the house that need to be replaced that have lippage or are cracked due to installation error. Pulte told us to fix our own warranty problems and that they would reimburse us if they felt the item was warrantable! We have yet to receive any money back that we spend fixing their mistakes!

Very unhappy with new home construction and customer service most of all. Pulte Anthem sun city Merrill ranch tore my home apart and left me with no customer support. Zero stars! Any help appreciated! Is there no loyalty. I'm a brand new homeowner and all I want is pride in my product!

Long story short, told by Pulte community manager two years ago not on our property BUT the HOA is responsible. Come to find out that Pulte has been in constant discussions with the HOA all to no avail. If you think that landscaping looks horrible you should see the entire rear basin. Nothing has been kept up. Promises made several times over the past 24 months that someone from the HOA Board would contact me. Well guess what! Not a single call, email letter. Zilch, zero, nada! Looks great for the value of the home. I could write a book here. Prefer not to. Would greatly appreciate someone with authority (other than the HOA who has ignored my requests) to please contact me and walk the physical property as well as the landscaping. I doubt anyone will.

We had bought our home from Pulte a year ago and have been happy with our home, until we began to find that our drain was backing up and would flood the entire shower area. After much research and calls to various plumbers, we finally found that the installer of the tile for Pulte carelessly washed loads of glass and grout down our drain on the install of the bathroom tile. It is not only inconvenient that we have to give up our Spring Break (both my wife and I are teachers) and these last weeks before our baby will be born in June to monitor the activity in the house all week for the cleanup with workers coming in and out of our household (they are only allowed demo and fixes from Monday through Friday, no weekends), but we were recently notified that the 12 tiles that are getting replaced are not in stock and are significantly darker than the original ones.

Pulte Homes is different from Pulte Mortgage. Pulte Homes take the check and Pulte Mortgage cash it. Read the fine print - the earnest money is non-refundable. Pulte Homes say it is, but the fine print from Pulte Mortgage says it is non-refundable. They took $50,000 of our cash that we used towards the down payment. They told us that it would be reimbursed if we did not go through with the home before a certain date or if we are not qualified for a loan. Well, they pulled our credit and said we were all set to move forward. Then they realized that I had been self-employed and declined the loan.

We are first time home buyers, and bought home with Pulte. Very low quality and highly priced. Not at all satisfied for the quality and also the way Pulte handled us during entire construction. Lot behind us had some soil issue and due to that they tortured with big earth moving machines for 4 months and they gave us so bad answer/reply when asked. We were mentally disturbed due to that heavy machines everyday that makes our home and hard wood vibrate. Even our old parents stayed with us for these 4 months time.

Purchased brand new home in 2015 and 30 days after my life was a complete nightmare! My issues primarily have been with the heating/air and floor. Other things have played a factor but my master bedroom floor wasn't stable. My dressers and television shook anytime someone walked by - if you were downstairs and someone was in the master area you could hear every move they made. My son's room is over the garage and his room is hot year round. I had to take off work or leave work early at least 12 times to meet someone and I even had to move out of my home twice (1 week each time) in order for the repairs to made to my master floor.

We built a home in Corkscrew Shores, Estero, Fl. We have built several custom homes and we were a bit apprehensive about building with a mass production builder but it was time to downsize. We will have another couple of years before the last one is off to college and we can officially move in but the time was right for us to move forward.

I am writing because I purchased a Pulte resale home in 2014, within about 6 months we have a leak in the ceiling over the garage, a pinhole leaks. Pulte came out repair it, within 4 months another pinhole leaks. Pulte repaired it. I also found out that the previous owner had several leaks that were repaired by Pulte. There was another pinhole leak discovered Jan 13th causing over 10,000 in damages, Pulte states that warranty is up and they will not repair. Today is Jan 30th and I yet another leak in the ceiling over the garage where Pulte came out to repair a year ago, again Pulte states I'm out of warranty. All of these pinhole leaks are due to faulty materials and workmanship. Pulte should take some responsibility since the leaks started while under warranty and are likely to continue. Buyer beware I own in Harmony out on the Lakes subdivision, Atlanta GA.

My master bedroom wall is not plumb and not at 90 degrees. The AZ Registrar of Contractors just told them to fix it. Because that wall is not plumb, the entire master bathroom walls are not plumb. I detected areas where they compensated for this three-eighth of an inch all along the way which means someone knew of this before the home was closed on. I am going to file for fraud and deceptive practices. They are pushing me to get it fixed and not going to happen until a structural engineer comes to assess. Write me if you are in Arizona especially. Had many other problems as well and their mortgage people need to be sued again. They have already gotten in trouble for this! Just go on your search engine and type in Pulte+Mortgage+Issues.

After closing with Pulte Homes 3 weeks ago we have to go to renovation of brand new house. Lousy cheap labor. Moldings have to replaced, scratches on floor. During fixing moldings, broke fireplace, broke window's glass, made more scratches on floor. Contractors: someone sick, someone didn't come, because too cold. Nails on moldings pop up. I wish the management of Pulte, who making money by cheap and nonprofessional contractors live in houses like they made.

Purchased a resell home in the Del Webb Peachtree Sun City community in the Atlanta, GA area. My roof had a water leak after six years and discovered the previous owner experienced a water leaked in the same side of roof shortly after they moved in home. Contacted Pulte about the water leak and they told us the roof was only warranted for five years. They sent a repair person who fixed the leak. 8 months later roof tiles started sliding off the roof in the same area. They sent a repair person at my cost, who determined that whoever put on the roof probably were using too much pressure in the operation of the nail gun and the nails went through the shingles. Contacted Pulte and told them that since we have had several water leaks and loose shingles in the same area there is obviously a workmanship problem with the roof and suggested that they redo the affected area of the roof. Pulte refused to repair the roof; again citing the 5 year warranty.

Beware of Del ** in SW Florida. The management is non-responsive to homeowners. This is especially important to retirees since amenities and activities are important. They could care less what you think once you buy here.

I have bought a house built by Pulte in 1995. Not sure what were the building code then, but I am sure they will not be this BAD. Few days back a chipmunk made a small hole in my vinyl siding of the house. I tried to replace the piece of it by myself. When I took the bad piece out, I was shocked to see that between outer vinyl siding and inner drywall, there is absolutely no insulation of ANY kind. I could directly see the exposed wires and drywall. I tried to inspect few other location and outcome is exactly same!! This explained lot of the issues we are facing in the house. Summer it's way too hot and winter are way too cold due to insulation or lack of it. Only option I have is to replace the siding and get the insulation around the house!! And it will cost lot of money.

I am currently under contract to purchase a new construction townhouse in the Vinings (Atlanta) GA area. I desperately want out of my contract after I discovered (note the "I discovered" as I had to point it out to the builder) a large VERTICAL crack in my slab foundation. The crack first appeared in the kitchen area and ran horizontally from there extending through the breakfast area and the builder filled this area in. The crack then spread out running under the friend door creating and revealing a vertical crack that runs all the way thru my foundation slab into the ground. It then continued to spread horizontally thru the entire first concrete slab of the patio. Please see the attached photographs.

I am currently in the late stages of building a home with Pulte. If it were not for the large non-refundable deposit I would consider walking away from this project. Many things were either promised to us or told incorrectly before the deposit and build contract were signed. After contract many things we were told either increased in price or were not offered. Thousands in option fees were added to the cost after signing and even though we had proof of the agent telling us one thing and changing her word both her manager and corporate executives didn't care to help. The area general manager is very rude and admitted that his agent may have not told the truth but there is nothing we can do. His offer of a resolution was for us to remove options that we did not want to pay the new increased price for. We are now one month away from closing and still having issues.

In briefest terms (no time to get in to how awful Pulte homes and Del Webb Nocatee are in general), after I was foolish enough to put a binder down on a house after being given huge incentives by Pulte and being led by an unscrupulous realtor who was supposed to be helping me, I requested a transfer of property. I knew I'd be totally unhappy in that house. It was smaller than it looked while being finished, was dark, closed in feeling. Plus I was realizing how much I did not want to be in Del Webb - as even my doctor said, "Why are you there? You're too young for that and they're almost all married couple" Turned out to be totally true - the community should be 70+, not 55+. The houses are cookie-cutter, overpriced. After requesting a transfer I received a letter stating I could transfer to another Pulte property in the Northern Division of Florida and I had until 11/25.

We purchased our Pulte home in October 2010 from individual sellers. It was beautiful, the majority of it was covered in fresh paint and was seemingly perfect. During our first winter we began to notice cracks in the drywall in numerous places. Also, there were a couple of spots where the tiles had cracked on the first floor. Since this was a newer house we were not too concerned because we believed this was normal as the house “settled.” We used drywall spackling to fill the cracks and painted to conceal the areas. We also paid to have the tiles replaced. When the cracked tiles were removed we could see the concrete underneath was cracked. We purchased material to be placed under the tiles which was supposed to prevent the tiles from cracking again. Unfortunately, this did not work and within a few months the tiles cracked again.

Street and driveway have had to be crushed and redone 3 times. Total incompetence!

I became interested in the Pulte Homes early 2015 as I was interested in building my home in Las Vegas, NV and closed on Oct. 31, 2015. It is now August 2016 and due to the one-year warranty on the home after closing, I wanted to be sure to have anything fixed which seemed to need repairing. I noticed that the hood over my stove was not flush against the wall or the ceiling. So, I made the request for Pulte to fix the issue. Pulte sends out the company which they contract the appliance installations and repairs to come out to my home. The repairman asked did I have the hood of the stove customized? I responded no. He then asked did I remember who I had hired to install the appliances? I explained that I haven't hired any contractors. The only people that have done work in my home was those which Pulte hired to complete the jobs.

We bought an Oakhurst model with unfinished basement in 2015. The house is well built in general and most of the issues have been minor. But there are a few design features of the home that should be considered if you're considering buying one of these. The stairs in leading to the second floor of our model are VERY steep. This design is not for people with knee trouble. Also, we had to upgrade our carpet because the builder grade had only a 1-yr warranty with it (and it didn't look like it would last even through the first year). We found one with a five-year warranty, but we had to search for it when looking through the 1st upgrade carpet samples.

Moved to a Pulte built community, Sun City Carolina Lakes, in June of '15. We have a beautiful community but dealing with Pulte to have them fix issues with our house is a nightmare. When we moved in the Pulte Rep told us to wait till the 11 month inspection to get work done. In May we set up our 11th month inspection. The 11th month Pulte inspector has told us that certain issues did not fall under the contract and they should of been handled when we moved in. I explained what we were originally told but he really did not seem to care. As of July 23, we have set up dates and have had to reschedule each time. The first was because the workers had too much work and had fallen behind. Maybe if the work was done the first time they would not have so many issues. While Pulte may build nice communities it is not worth the trouble dealing with them.

We contracted in good faith with Pulte Homes for a new home in Corkscrew Shores in Estero, FL back on Feb 4, 2016. We chose an elevation (outside fade), specifically because we liked the fieldstone applied in a random pattern on the two-storey bump-out creating the house's curb appeal. Pulte charged us an extra $9k for this facade. After an initial walk-through before the wall board went up, (almost three months after construction began), the construction supervisor casually remarked, "Oh by the way, we are applying the outside stone in a different way." This change entailed putting an ugly piece of metal flashing across the front of the home about two-thirds of the way up creating a scarred look within the stonework.

I purchased a home from Pulte, and the experience has been horrific. My wife and I have had multiple problems since we moved in. One of the major issues is that it does not get cool upstairs during the summer or warm in the winter (brand new home). Temperatures get above 80 in summer and below 60 in winter upstairs. There is an extreme difference from the bottom to the top floor. Pulte has admitted something is not right, but it has been over a year, and they "are still working on it". There have been times that it is so hot upstairs that we have had to sleep downstairs. They do not care about your well-being and will tell you anything to have you purchase a home from them.

I checked a box on the feedback form that says I'm posting my opinion... but I will be as objective as possible. And the pictures I'm attaching are not my opinion - they are exactly how my yard looked at the time. Here's my story. I closed on my Pulte home in November of 2015; the build experience was good. The salesperson and the project manager were both a pleasure to work with. The sod that the landscapers had laid down was dormant Bermuda grass (which is normal, considering it was put down in late Oct/early Nov).

We bought a new home from Pulte three years ago. During our closing, they informed us that our property taxes were based on unimproved land and to expect an increase in the coming years. They estimated our property taxes would increase approximately $130. We signed on the dotted line and closed on the home. Flash forward three years later, our property taxes increased over 200%, as did everyone's in the neighborhood. Needless to say, there have been many people who have been forced to sell their homes because Pulte negligently estimated the future property taxes in order to sell/close homes. I will never buy from this home builder again. They practice deceptive loan processes.

Our experience with Pulte has been a very unfortunate, nasty, and exhausting experience. If before we decided to buy a house from this company we knew that the customer care would be such a disaster we would have never bought a house from this company. Now what we are going to do is to at least warn other people of the hassle they might experience after they sign the “holy sales and purchase agreement” which is what Pulte is bragging about, holding it as an iron fist directed at people's mouth.

Since we took delivery of our home in Lake Orion Michigan, it has been a battle with getting their customer service rep to show up, even for the times she sets the appointment. No trade scheduled thru her has ever shown up on the correct day, except 1 when she was supposed to schedule them all in one day... her plan not mine. And yes she's stupid, no clue about any aspect of building. Final Grade was supposed to be done 3 weeks ago, any day now, this past Tuesday or Wednesday (It's Thursday). No call, no final grade, no rain to prevent it. Just no... customer service.

My Pulte Home is only 3 years old. My roof shingles have flown off at least 10 times in this pass 3 year. This is not just 1 shingle is multiples. Pulte only has a 2-year warranty for roof/shingles. They refuse to take responsibility in buying horrible shingles and refuse to go any further in helping me. I hired a 3rd party roof specialist, he stated that its not the installing of the shingle is the type of shingle from IKO. Even when the shingles flew off multiple times before the 2 year warranty was up. PLEASE people be advised and be aware!!! PLEASE BE aware of IKO as well!!! They will not take responsibility as well.

I have called and email Pulte warranty at least seven times. I purchased my home in 2011 and Pulte refuses to correct the cracked barrel tiles. I was told at signing that barrel tiles are warranted for five years. I had my roof inspected and sent Pulte a copy of the inspection. They even inspected a neighbor's roof and has refused to inspect mine. The neighbor and I closed on the same date.

If considering purchasing a Pulte/Centex (new or occupied) be sure to have it inspected from roof to foundation. I have owned two new homes and several preowned homes throughout the United States and this new Pulte/Centex home is by far the worst constructed in regard to detail that I have ever owned. It appears it was just slapped together without regard to detail from start to finish. Problems include, to name a few are: Electrical, tiles/grouting, roof leakage, shower door not level, and leaking, sloppy stucco work and painting inside and outside. Buyers beware when buying a Pulte/Centex home!

Snow and rain entered our attic via the roof exhaust vents, causing water spots on our ceiling for years. We discovered that Pulte had drilled 4 holes for each eave (soffit) vent that allowed air into our attic instead of cutting a rectangular hole to allow adequate air into the attic. The lack of air into the attic reduced the air flowing out of the roof vents, which allowed the rain and snow to blow into our attic. The colored line in the photo shows where the cuts should have been.

My 81-year old disabled mother is excited about purchasing a new spec home in Del Webb/Dove Mountain, Tucson, AZ. She is in the process of obtaining necessary funds from her Trust at Comerica Bank, who is blocking her leaving their Bank and taking her account with her - along with delaying the closing of this home. Pulte seems to be taking advantage in charging obscene daily rates, keeping $25K in earnest money and not being able to bend or negotiate in this matter. This has been beyond anyone's control and retribution will be sought against Comerica by the attorneys already employed in this matter. Seems Pulte should provide some type of reasonable requests (one was initiated by Buyer), rather than take full advantage of this unfortunate situation. Other contacts have been made to the AZ Attorney General, Comerica CEO and social media will be the next avenue.

My family was supposed to close on an apartment this Wednesday (2/10/16) (flats at Metrowest). However, this past Sunday we passed by and were able to walk into our future apt and it was trashed. There was noticeable damage to the apartment. Pulte Homes offered to "clean" it to as good as new, which is not new when you have throw up all over and wine spilled on the rugs along with traces of drugs and bottles everywhere. I spoke to a worker and this isn't the first time this has happened but the first time a customer has known about it prior to closing. He said earlier in the week something else happened at an apartment above it and even after that they didn't get the cameras to work until after the police came to make a report about our future property.

I bought a new house with Pulte Homes in July 2016. During home inspection, I found issues on hardwood floor, and the construction manager said that this would be fixed 2 months later (september 2015). But several inspections has been made, nothing, no fix performed and the quality manager keep buying time and firm date to fix. I've also found issues on carpet, which they installed several pieces of the carpet and the result of this, several carpet seem everywhere. The sales manager promised to replace the carpet if the fix was not enough to remove the carpet seem, but it's still very evident and the quality manager does not give any evidence to fix. I am very disappointed with Pulte Homes. The quality service is very bad and inefficient.

I purchased my home in June. I have had some issues with the home and ultimately paid out of pocket to have them fixed. My Tibet surround sustained a crack and I was told by Pulte it was not under warranty. More than that the HOA which is controlled by Pulte has been a nightmare to deal with. I wanted to have a fence built and attach it to the fence behind me. Unfortunately, the homeowner never had the fence stained as he was supposed to. The fence is an eyesore. The HOA said they don't go onto a homeowner's property so I am forced to have the fence brought closer to my home. I then filled out the architectural request to use rubber mulch in my yard.

I am under contract to buy a new home in Lawrenceville, GA from Pulte... They had a beautiful model home... We selected nearly every option that were shown in the model home which nearly doubled the purchase price. We're 2 weeks from completion date and the house looks NOTHING like the model. Everything is different including the color of kitchen cabinets. They're claiming what is installed is what I selected but they conveniently no longer have the actual sample for me to compare against. I have a list of items that are entirely different from what I thought I was getting.

Since living in my Pulte Home in the Prestigious Boulders community, I have experienced multiple issues with the new home. Electrical, cracks in the concrete, paint peeling off the exterior, tile grout coming loose, water leaks, you name it. It hasn't been a good experience in the 5 months I've lived here. I wish I could give this house back. Very dissatisfied.

I contracted back in Feb 2015 to have a Pulte home constructed in new Nexton Community Summerville, SC. The construction was of very poor quality and still is. The superintendent did not perform daily inspections. I had to perform QA and QC daily inspections. The home was incorrectly framed, the revised house plans were not provided to the framing contractor and there were so many other issues. Recommend to anyone building or purchasing a Pulte home hired a licensed inspector. I did and the framing report inspection was 17 pages of code, OSHA violations and pictures. The final inspection was 87 pages of code violations and pictures. Needless to say, I made the decision to not buy the house. I have maintained both reports. Pulte did return my deposit however, I spent out of pocket approximately $1,100 for 2 inspections and a home appraisal. I requested these funds also be refunded but Pulte refused to do so.

We currently have structural damage to our dining room and basement due to a window that was installed improperly. Although we are still under our structural warranty they refuse to pay to fix the damage and reinstall the window correctly. I am currently under a lawsuit with them. Other neighbors in my area have also experience shoddy workmanship with their Pulte homes.

They did fix it at 10 years but it's leaking again after 11 1/2 years again. They told me to call my home insurance.

When we signed up we inquired about membership in the Private Golf course in the community that Pulte also owned. We were told the initiation fees and annual costs. We decided to join the course and specifically asked what would happen when the community was built out. The exact answer we got was "Pulte is not in the golf business. When they are done building they will turn the course over to the members for a dollar."

Well, I was in market looking for new homes. I came across a property of Pulte Homes and stopped by. They took all my information. An year later I started getting notification from them for VIP event where you can book your house in advance at a good price. We decided to do the same. Gave them check of $1000 as deposits. 20 days later we liked the house and decided to buy it but when we went back they raise their prices exorbitantly. There was almost an increase of $20-30k just in 20 days because they were selling. Then again we worked around our numbers ad went back, we saw another increase of 30k. I thought this is not correct. They have raised their price thrice in last 45 days for only reason they were selling.

Contacted Pulte Homes in May. My house in Fort Worth sold in June. Was excited to move to the Hill Country Retreat. They originally asked for earnest monies of $1,000.00. Because I did not want to use their mortgage company they insisted I send them another check for $10,000.00. I was very hesitant due to what I had read. However, I was serious about the purchase and did what they asked.

We bought our first Pulte home almost 10 yrs ago in a Del Webb and they wined and dined us since we were some of the first of 1,200 houses to be built. We were treated very well and everything was perfect. We just bought one of the last houses built and sold so they could leave Del Webb. We closed the papers without a lawn with the promised it would be done weather pending. Well, a crappy job was done on leveling the soil and soil was brought in without sifting. Then when we were gone on vacation, the lawn was laid and we have had no justification and our lawn looks like a cow pasture. There are lumps and bumps everywhere. It was laid on rocks and weeds. They are satisfied with the job they did and if that is a sample, it is very, very sad.

I purchased my home in 2008. They gave me the wrong lot in the closing. When the tax assessor caught it, they had to redo my papers and I lost 800 on the homestead, with no recourse. Greenbriar is a mess. Landscaping is bad, cutting screens. Children in the street no place to play. Not enough side parking. If you put 2 vehicles in your driveway now a sticker is put on your car with warning to tow out of your own driveway. It is more renters than owners. They don't respond to any issues. Demand you, don't dispute your payment for their neglect or they will send it to an attorney that I am sure we are paying for with hefty fees. Never buy here, it's very bad situation. They treat you like you're renting. It is horrible.

Since the beginning of this process of building a home in the Frisco Lakes area in North Texas, we have experienced delay after delay, followed by excuse after excuse. "The rain caused a backup, the crew never showed etc...etc...etc...." I have confided to these folks to just level with us and the response... when there is one is the same - "These things happen...sorry." My wife has lost all the excitement in our retirement home and I hate seeing her disappointed. Therefore I have had my fill with Pulte. We have had to point out NUMEROUS things done incorrectly to them such as shower heads in the wrong place... tile not done correctly, and cabinets for the kitchen being forced into areas where they should be customized. Every email is met with either a relay to someone else... or no response at all. If you have your choice between having Pulte build your home or living in a refrigerator box... I would suggest you give the box careful consideration.

We had our house built in 1999. Worse experience ever. The sales rep was awful. We had to call them back out many of times for several things. Our upper floor had a big dip in it. They had left a joist out. We had issues with windows. Many are uneven. The whole experience was just Bad! Now 16 years later we had to fix our Pedestal sink in the powder room. The only thing attaching the sink to the wall is caulk. Amazing the shortcuts they take. The original water heater had started leaking before the walls were put up. We were told they could only fix it and not replace it. I was told that it would still be covered under warranty. So I called the Water Heater manufacturer and was told the warranty was no good. I had to fight Pulte to get it replaced. I would not recommend them to anyone.

I called Pulte Homes emergency service line that services the DC Metro area. I spoke to a woman who thought that my stove catching on fire was a joke. I explained that a pot of water boiled over and that another burner tried to ignite and the entire cooktop went up in flames. She told me that I admitted to causing the damage myself and that there was nothing she could do. I asked if she had ever had a pot of water boil over and she said, "I will give you the super secret hotline number. Don't tell anyone I gave this to you and call them, they will send someone out." How ridiculous is that for customer service? What an ignorant woman she was? I called her super secret hotline and it was the contractor for Whirlpool and their customer service was great. They were concerned and have someone coming out to look at the cooktop immediately. As for Pulte Homes, their "emergency service hotline" isn't so HOT!!

I have built 12 houses and I can say that building with Pulte has been a very aggravating and tiring experience. My biggest problem was two sections of my garage floor needed to be replaced. After having to write letters and a lot of go arounds it finally got done, and all I can say is a two year old could have done a better job. And if you plan on building in a new development be prepared to deal with traders who destroy your property. And when you let Pulte know, if you don't have concrete proof they make you feel like you are the guilty party. My recommendation is, if you build with Pulte be prepared to be there everyday during construction and be prepared to fight. Also very poor quality windows and sliders and workmanship.

I bought this home as a rental property in Oct, 2012. After a routine inspection done by my management company on or about the 9th of April, there were quite a few foundation issues found. I reported them to the Customer Service department for Pulte/Centex as I was instructed to do. It took 6 attempts of sending the inspection list with the problems outlined for the CSD to look in their Spam folder to see that my emails were being directed there. That is problem number 1. Problem number 2 occurred when a person from the CSD made an appointment with the tenant directly without contacting my management company, which he was advised to do. He then went to my property at ** and proceeded to tell the tenant not to bother him again and that he would not be coming out to my house again.

Pulte has to be the worse home builder ever. I'm not new to having new home construction. This is the third home we have had built and never had such bad experience before. We have had many smallish issues which were all "repaired" with band-aids. However, we have a major flooding problem of our entire front and back yards. The water runs through like a river. It is so swift it washes away mulch, grass, plants and anything else that happens to be in the way. Then it stands for several days causing mosquitoes and can bring snakes. We have begged Pulte to fix this but they lie about having someone look at it who never come. They will not honor the warranty at all (if there is even such a thing). We purchased this home so that we would be set in our declining years. So much for that. I just want to warn anyone thinking of purchasing a home from Pulte, buyer beware!!!

I love Centex Homes. Their neighborhood and house quality is OK. Pulte, however is BAD, BAD, BAD. Centex installed a roof that needs to be replaced. When I repeatedly call Pulte Homes and request somebody to call me back about the roofing which is under warranty, nobody will call me back. When I had a problem in the past, and it was still send Centex Homes, they were quick to respond. So obviously people do just not care at all about its Centex Homes customers. It looks as if Pulte wants to kill the Centex home business.

My house is pretty new and I just moved in for two months. However, during the two months, I have already found so many problems! The first thing I found was that I couldn't close my door for my laundry room when I put my washer and dryer in. They finally figured out they measure the location of the door incorrectly. So I have to ask for two-day leave from my work and watched them cut the wall and move the door! Why they didn't do it correctly at the beginning??? Then they didn't put enough stud on the wall above the fireplace. There is no way for me to mount TV! This is really ridiculous! Not mention of so many other problems, such as my water heater was down, lights was down, bubbles in ceiling... Remember, this is a NEW house!

Pulte homes are the worst home builder in the country. They hired a cheap contractor to do the job and from very far away in case if you need to service. When you have a issue and call the warranty service, they will give number of contractor to contact them. While you call the contractor, either they are out of business or they are no longer responsible for it. For instance, HVAC unit has issue in very cold weather. Few contractor will out of business and they are no longer responsible for it. So you have to hired unknown contractor to fixed the parts. Since new contractor did not installed originally, they will charge more for the service and you may lose the manufacturer warranty.

Very unhappy with Pulte Homes!! Me and my husband bought a Pulte Home in Rio Rancho, NM which is going to be a year now on New Year’s Eve and we have had nothing but problems with our BRAND NEW Home. When you think of buying a new home you expect to be coming into a home where there will be no problems but that was far from the truth. When our home was being built I went to check on the house 2-3 times a week just to make sure everything was going ok and one day when I walked to the backyard I found beer bottles! (Were the builders really drinking on the job!) I reported this and I heard nothing back. To this day I am still finding pieces of glass, which my son can cut himself on. A couple of months after we moved into our house that's when things started falling apart. Since we moved in, our floors have been cracking, our toilets were leaking, they didn't put in the right stoppers in all our sinks and bathtubs, they put the wrong sliding glass door that leads to our backyard which here in New Mexico we get really high winds so there would be so much dirt and sand that would come in, our heater/AC wasn't working correctly, the garage door wouldn't shut and close properly, and the flooring that lines the bathtub started to lift!

We purchased this house ten years ago. During the first year, we had several complaints which Pulte fixed. The problem is that there are some things which become problems as time passes. We recently had problems with the faces of the bricks, that Pulte had installed, falling off and the mortar between the bricks falling out. We had to have the entire front porch redone because of this and in some cases half the brick were missing. Many of the bricks in the rowlocks had problems with the faces falling off and missing mortar. Pulte has twice told us that our warranty had expired and they would do nothing. This was an expensive repair. I have thus far identified six other houses on our court that have similar problems. Driving through the subdivision, I have identified several other houses that have the same problem.

The central heat and air installed on my home was faulty. It was not noted on the inspections. However, the grass was laid after the inspections. The contractor ran over the sidewalk, hit the mailbox which I noticed and they fixed. The central heat and air unit appears to have been hit by the BOB Cat, or was just a factory damaged second that they installed. I requested the unit be replaced. They indicated as it was functioning and the damage was cosmetic they would not.

We have had 2 serious leaks from PEX water pipes in our attic. Had to replace over 1000 sq. ft. of flooring, drywall on the walls and ceiling plus 2 service calls by plumbers. Their answer is "out of warranty, good bye". According to a Las Vegas newspaper they re-plumbed homes there...why not mine?

One week ago, our roof shingles blew off the roof. We notified Pulte warranty center. They responded that they have notified the contractor. It has been over a week. We have had a snow storm and torrential rain since this happened. There has been no attempt by Pulte to fix the roof and the contractors are on our street building one house after another.

We are near 70 years old and live in Oregon. On September 10th, my wife and I signed a contract to have a house built in Britton Falls, Indiana to be close to family. The house was to be started at the end of December. Included with the contract were 10 requests for what Pulte calls "Non Standard Options or NSOs", none were very complex and two of them were even suggested by our sales representative. It is Pulte's procedure for a customer to sign a contract and then get approvals and prices for these options. Even though this is not a good practice, we signed the contract. We were also "encouraged" to use Pulte Mortgage to avoid huge penalties for not closing when Pulte demanded.

My wife and I moved into our brand new Pulte home in Mesa, AZ on April 27th 2012. The first 2 months we lived there, we had our house torn apart like a construction zone because of 4 different plumbing leaks that damaged multiple rooms, ceilings, carpet, walls and cabinetry. The 1st leak we thought was an oversight, the 2nd leak may have been a coincidence. Then when the 3rd leak happened, we thought ridiculous. Then when the 4th leak happened, we thought it must have been a joke. Maybe some restoration company sabotaged the job so they could have future work. Pulte took 2 months to get the work done on the 4 leaks. When the 4th leak was brought to their attention, they tried to make it look like it was our fault because they were ashamed.

We purchased a new home in the Fairhaven subdivision in Schertz, TX. After two years, it was evident that the home is sliding downhill and tilting at an angle. We repeatedly contacted Pulte who sent a engineers out three times over a period of one year. Each time, the settling had increased. They stated that the 4 ½ inches difference is within normal limits and does not need to be repaired. Other homes in our subdivision have horizontal cracks and splits in the foundations. Pulte patches these and they recur within several months. Some homes have been patched as many as three times. This builder needs to be stopped.

Because the foundation bricks were not structured correctly, every room on the backside of my house leaks. Also, major portions of the roof, where we can see daylight through the leaks, have caused major damage to the ceilings in the following rooms: