Pulte Homes Reviews

We booked a house. Pulte The Grove which is located at SPRING TX 77379. And we deposit our earnest money then after fews days we went to our lot. We got shocked. It's really close to railroad track, and salesman hide this. I asked before I booked the house. He said you can't hear the horn but when we been there we heard the horn. It was so loud. So we cancel the contract and Pulte. Refuse to back our earnest money. Please please check everything before you book the house. Otherwise you will surprise.

I bought 2 year old Pulte home. We had a big storm in OH last week. Shingles were so poorly attached and some came off and many of them have been moved. I was told that by roofer that work was not done well. It speaks of the quality of the work if roof shingles come off in less than three years. I contacted Pulte customer service and they said as it has been more than 2 years it is out of warranty and they cant do anything.

Our building experience with Pulte homes of MN was nothing short of a total nightmare. For an 800k house we would expect quality. Instead we were shifted through 3 construction managers, skipped meetings and incorrect selections just to name a few. Final walk thru 2 days before closing and there were HUNDREDS of tape mark ups from stained carpet, scratched cabinets, paint on floor/ceiling, warped marble in bathroom, hung a door backwards, drawers wouldn’t open, etc. The construction manager convinced us all wouldn’t be completed by closing, which at that point was less than 24 hours away.

The townhouse was not yet built. No permits were taken yet they charged us $3000 to convert 3 bedrooms to 2 bedrooms on the 3rd floor. If anything we would be saving them money. Paid $10000 for lighting because all the bedrooms and the great hall did not have a single light - pitch dark. This is pretty basic and should be included in the base price for the house. All other fully built units got front elevation and pop out window box free whereas they made it an ‘option’ for us for $20000. Additionally we paid $20000 for ‘High Visibility End Unit Elevation 4’ but they said that we could only get the End Unit for that but no Elevation.

My Realtor and I met with William ** the Sales Associate representing Pulte Homes in the River Crest sub-division in Tyrone, GA 30290, the evening of October 31st. What we thought was an agreed upon business transaction that evening has recently unraveled and turned into a "He said, They said misunderstanding/miscommunication"

I purchased my home in the Del Webb community at Sun City in Georgetown, TX at the end of May 2018. We really liked the Sun City Resort atmosphere and being close to retirement thought it the perfect location. We had issues with the new Pulte house before closing and we worked with Steve and Josh the project construction managers for the build of our home. Steve didn’t seem to care about correcting any issues and in fact made excuses for the poor construction standards used by Pulte/Del Webb. Josh was new and seemed like he wanted to help with issues, but was shut down by Steve the senior project manager on every issue.

Pulte build 82 condominiums. All the end units kitchen sinks water freezes as soon the temperature drops. Every house has to leave the water running all night so it does not freeze. Pulte should have researched New Jersey weather before they started building the neighborhood.

This review is for salesperson - Dustin ** Pulte Homes. Dustin is one of the worst salesperson to deal with for any new home purchase with Pulte Homes. He is not at all helpful and all his commitments are baseless. Recently I purchased a new home in Star Key Ranch, Florida, Before closing, I was planning an international trip to which he agreed and made me sure that closing date will fall after trip. During my trip, I got an email from Pulte group that closing date cannot be pushed and it must be done immediately. I tried contacting Dustin over email/phone/text – No Answer. They made me travel 28 Hrs one way for Closing and Dustin never came forward about his commitments. He does not care for his customers and always rude and arrogant in his communication. PLS DO NOT TRUST THIS PERSON AND PLS TAKE EVERYTHING IN WRITING.

The problems with Del Webb started almost from the moment the home was built. The ceiling in our home in every room was painted horribly. The carpet in the master bedroom is splitting apart. The construction crew ruined our new hardwood floors and did a terrible job of trying to repair them. The kitchen cabinets are already pulling away from the ceiling. One of the kitchen cabinet doors had to be replaced because you could tell on one side a mallet or hammer was used to put it in place and the whole side was pitted. You could feel the damage on the side of the cabinet.

We bought a new home because I didn’t want to deal with incessant repairs on an older home. A new Pulte home is nothing but constant repairs due to poor quality and workmanship. Roof leaks, fractured trusses, missing shower membranes, horrible sheetrock walls, stormwater runoff issues, missing insulation, under-spec HVAC, settling doors, delaminating flooring, and that damnable HOA. Why hasn’t a class action lawsuit put this company in the boneyard?

We were so excited to build our first home. Then right off the bat Pulte submitted the wrong permits causing a two month delay. They only offered a measly $2,000 for the delay (less than one month's rent) on a nearly $500,000 home. They preferred we walk away so they could sell it for more. We unfortunately had our hearts set on everything we selected so we decided to stay. At our pre-drywall walkthrough they FOUGHT us on the outlets and rough ins we selected telling us they wouldn’t fix mistakes and that we would have to cut through our walls for rough ins we were paying them to install. Then told us two months before closing all our interior selections were discontinued.

They are great until you sign on the dotted line. I had a few warranty issues that I have been trying to get fixed. This process has been going on for about 3 months. Now I Can't get a hold of anybody and no one will return my calls. There seems to be a lot of turnover and confusion.

Customer Care is nonexistent! If you cannot be nearby throughout the building process, do not buy here! The construction issues will come back to haunt you and will not be taken care of after closing. You will receive promises, but we have learned the hard way everything needs to be written down and have whoever is giving you that information sign it. Windows were not put in, painting is sloppy at best, landscaping completed in the middle of winter and half the lawn needed replacing, poor quality garbage disposal, lack of communication with your schedule IF contractors are arranged to complete work, carpeting continues to gap from wall after being "fixed", cracks in the wall when windows were put in, sagging roof, to name a few issues.

We recently did a new construction with Pulte and had problems from the beginning, however they take a huge deposit (30K) and will not give it back after 10 days. Once they have you they use the size of the company to push you around into decisions you would not agree to in other situations. On top of that they deliver extremely poor quality, I have no straight walls in my house, my floor is undulating and my brick looks like it has a disease. The arrogant Pulte rep even had the arrogance to tell me, "the C squad builds the home, the B squad fixes the mistakes and the A squad fixes the B squad's mistakes". Who wants the C squad to build the structure of your home?

When I first purchased a Pulte home, admittedly I was young and should have investigated more into this company. Had I seen these reviews on this site before signing my contract, I would have immediately looked elsewhere. What everyone is saying on this site follows in line with my complaints. The house is essentially falling apart, and although there is a 10-year building warranty, Pulte refuses to follow it and they claim everything is out of warranty so any repairs needing to be done will have to be out of pocket. Pulte is nothing but a large group of scammers who will lie to you, take your money, run away, and not think twice about it. They are the most useless group of individuals that I have ever had the displeasure of working with, and unfortunately I will have to get a lawyer involved in this situation.

I had hidden receptacles, hidden wall switches behind drywall, reverse polarity on receptacles. A rebar driven through the p trap in the shower. Trap would not hold water, so I was getting sewer gas in the house. Horrible paint job. Looks like they ran the roller over the dirty floor then up the wall. All the door hinges were covered in paint. Cheap kitchen cabinets. Bad tile job. Must have used a $2 level. Out of level by 1/2 " in four feet. Had a storm come through while the house was drywalled... They left the windows open...soaking the inside of the house. Now I am fighting mold problems. The foremen probably never leave the trailer. Too much work to get their fat...off the chair. Buyer beware!

We purchased a Pulte home 7 years ago. Recently we had a severe leak behind the master bath shower. Clear evidence that a drywall screw had penetrated the hot water line but took a while to rust away allowing a leak to develop. Granted the warranty for such poor workmanship had expired but Pulte didn’t feel at all obligated to assist when this was clearly not a wear and tear issue and certainly not an owner abuse or misuse situation but an embarrassing mistake on their part. Too bad, we were just looking at upgrading to a larger home but Pulte will no longer be on our list of new home builders to consider.

I first met Pulte in Arizona. Eric ** was the agent on site. Dealing with Eric was a wonderful experience - He addressed every question I had with clear honest answers - I verified the answers independently. He, Eric, spent a great deal of time with me - both in showing me the houses and afterward over the weeks I was searching other properties. Pulte Quality and Eric are the reasons I picked Pulte as my future home builder - I bought a Starwood Model.

While I've been generally happy with my home, the defects have been annoying and Pulte post sales support is virtually nonexistent. They offer post sales in 2 ways. 1) The site foreman may offer to address issues if the team is still in site once you move in (often there is still work being done on the site when you move in). The site foreman emphasizes the survey you fill out upon taking your keys. But once you give a positive survey response they seem to disappear. 2) Pulte customer service may or may not be useful. They will funnel you to their contractors who manage repair appointments. This has been a terrible experience where I’ve waited 6 - 8 months for basic things like paint touch up, tile repair and floor repair. I’ve had 2 no shows on booked appointments, and no follow up is their default action based on my experience. So if you don’t mind terrible post sales support, Pulte is OK.

I bought my first Pulte home 15 years ago and it was awesome. The quality was exceptional. I recently bought my second Pulte home and it is turkey regrettable. The quality is horrendous. The gnoses to build with 3/4 inch drywall, now it is 1/2 inch. Paper thin. It has been four months this and I can’t get one thing fixed on this house. They used to use the beat windows on the market. These windows are the cheapest they make. They used to use the best top rated cabinets, now, the worst quality ever. Very very sad that they ruined a good thing. Can’t wait to get rid of this piece of trash.

We are really upset to see that a construction error Pulte's crew made 10 years ago just got exposed and caused major water leak in our kitchen and basement. It was completely avoidable if the code was followed and inspection was done properly. And clearly it was a construction defect! We are not talking about normal wear and tear problems. The whole family have unknowingly lived in an mold environment for extended period of time till now! And all we got from the local office is to contact reputable contractors and our insurance as the house warranty expired! Is this how Pulte stands for their customers? How is this ANY different than automobile's manufacturing defects that are honored even after manufacture warranty?

I bought my home three years ago from John Wieland, which is now owned by Pulte. I recently had my routine septic tank maintenance. It is a new septic tank only 3 yrs old. The technicians told me the drain file pipe was never glued and it was about to come apart. Luckily, they caught in time. (I verified this by actually looking myself.) I paid the cost out of my pocket for the pipe to be fixed.

In closing on our home many things were left not fixed. We were told to close and Pulte would take care in getting repairs completed immediately. Over 4 months later we still are waiting. What a scam!!

If you want to overpay for a home with issues front to back this is the place to do it. Purchased a home in Las Soleras in Santa Fe NM. We have had nothing but issues with it since they hastily pushed us into the home. Stucco cracking wall to wall, foundation cracking, roof leaking, mold inside home, windows and doors of the cheapest most leaking, not closing design possible. Electrical issues taped and hid, mold issues attempted the same. My home has a moldy hole in it as we speak in my kitchen. I feel we have been taken advantage of by overpaying for our home and having Pulte use the cheapest labor possible. I have only had one sublet come into my home with a proper sign on their vehicle. And there have been lots of people in my home putting band aides throughout.

When I read the reviews as a national builder there are supposed to be some negative reviews, but it is not about one frustrated homeowner with some issue, but it is the whole operation model of Pulte is flawed. As any builder Pulte employ different trades (companies) to do the work, there is nothing wrong with it. No builder can do all the things by his own, but they take the ownership. But Pulte won't, once you finish closing the house they will take your money and start telling you to deal with the trades directly which is so frustrating, which trade will take it seriously when you didn't employ them to support you for issues. So you can't do anything but find a builder who can take sole responsibility and not tell you to talk to multiple trades for issues.

Our roof leaked the first week we moved in. They said the guy who did our shingles didn’t do it right. All the houses he did have issues with their roof. At that time they did something and we didn’t have heavy rain until now. It's leaking again. Now they are saying we don’t have enough gutters. And since it’s been over a year they won’t fix it. They are saying that our houses can’t handle this type of rain. I didn’t realize the house I built was a playhouse. Roof is just one issue. I could write a book about this builder and their customer service. So if you haven’t closed on a Pulte home... DON’T DO. IT IS THE BIGGEST MISTAKE IN YOUR LIFETIME...

If I knew that only the quality of work done by the subcontractors in the model homes was stellar I would not have built a home with them. The painters, carpet layers, tilers, trim crew, drywall crew, landscaping crew and on and on were a disgrace. I have opened a million tickets but am so aggravated at the sheer carelessness of the subs just cranking out these homes.

Pulte Homes deceived all of Vista Bella neighborhood by not disclosing their plans to build a commercial building adjacent to the entrance of our community. They misrepresented us and told the buyer that we approve of plans to build in our neighborhood. This will cause a traffic nightmare and destroy a greenbelt that many houses live near. Instead they will now have a parking lot as their view.

Purchased a "high-end" home less than 18 months ago. Purchase price was in top 1% of their homes in IN. A gift to my family after enduring 2 bouts of cancer and finally reaching cure. We have had over 100 warranty claims including 3 code violations for insulation missing or not meeting state specifications. Each step of the process has been difficult. Poorly trained sales people, inexperienced or poor quality subcontractors, over-extended field supervisors. Fireplace not properly installed/insulated. Spent most of the winter with interior temps ~40 degrees F in family room. Master shower has had to he rebuilt 3 times.

We moved into our Pulte townhome about 5 months ago. We have had many warranty claim issues including clogged water line from washer which caused a flood, broken pantry closet door, glue on kitchen countertop, scratched floors, squeaky floors, and a front door lock that was not keyed correctly among other things. Most of these issues have been taken care of. The one that makes me the most angry is the gutter system on the home. It overflows when it rains and Pulte will not do anything about it. Their answer was that this was the design and that was that. No correction would be made. I argued that this was an issue that a homeowner could not know about until we lived there awhile. The response was the same. If you consider buying any type of Pulte built dwelling, have a thorough inspection. Also if you are building the home, watch them closely from ground up!

We own a 22-month old Pinnacle w/Loft in Sarasota. Two months ago the Loft mechanical room had mold in the ceiling and condensation from the duct. Also, it smelled of mildew. We did not contact Pulte because of other unresolved quality issues including defective driveway pavers and scratched impact glass. What we found is a mold infested Loft HVAC unit and improperly installed ductwork which led to moisture and humidity. When Pulte was notified, their legal reply stated mold is not warrantied. In addition, they stated since an outside contractor was used to review the improperly installed work (meaning we were to bring back the company that somehow passed shoddy work through Pulte inspection), the HVAC unit warranty became invalid.

Per our conversation on August 24, 2018, about the wiring in my new home, you stated, “Pulte would take full responsibility for any mistakes made.” In addition, you committed to investigating point by point the steps are taken, pursuant to my contract, regarding no offer for low voltage service, etc. After speaking with several other homeowners, who started their building process during the same period as I did, I realized that I had not been provided the same service opportunity given them to address major concerns with Phoenix, a contracted consulting service. During the select option building phase, Kallia offered me only the wiring option for a speaker and intercom system. She never advised me to meet with a professional company, like Phoenix, to discuss wiring issues during the appropriate building phase.

Recently bought a four year old Pulte home in Fort Worth, TX. In just over a month, have plumbing problems and currently have no air conditioning. Found out from neighbors they install such low grade parts, that they fail almost immediately. The entire neighborhood has failing air conditioners...costs of $2K to fix. Stay away from this predatory company. Lawsuits are pending against them from just this neighborhood.

I bought a new home built by Pulte 4 years ago, and I made yearly inspect and found out that's an exterior caulking joint separation on the upper siding near the roof. First year, garage surface concrete was cracked and porch in my backyard was cracked but Pulte told us that cracks weren't big enough for them to repair. However, exterior caulking joint separation is a concerned. I'm not recommending this builder. Please avoid.

We purchased a townhome from Pulte that was built in 2002, we love our home however found that because of the "shoddy" building and incorrect installation of flashing that there was a leak, for almost the entire time which caused us to have to have the brick veneer removed, the wall taken down to the studs and a new support beam installed because the other one was rotten due to the leak. We also had to have our flashing redone correctly. I contacted Pulte to see if they would assist with the cost and I was told they would not since it was no longer under warranty. Don't you think you would want to assist someone so that you could at least feel better about your company and what they produce. I will never purchase from Pulte again! I would not give them 1 star if it would have allowed me to.

Excellent construction/field manager. From start to finish, he was responsive, helpful and made the process enjoyable. Sales agent was helpful at times as well but we feel that she could have been a better communicator. We were told by her that we would receive weekly construction updates but that was not the case. Pulte in general: We have felt from the very beginning that Pulte has viewed us as dollar signs and not as individuals. We recognize your intention is to build homes quickly and make money. However throughout the process, future homeowners should be considered.

When we pulled tile in the bathroom to replace it, we found, shingles... versus green board. It should have been a warning. When we replaced the leaking roof, we found that the rafters did not go to the end of overhang, instead, they ended a foot before the end of the roof and a one hand a half foot of board were literally tacked to the ends with one small nail. No studs under paper exterior siding, instead they glued the boards. No tar or moisture barrier behind the exterior paper siding. To make matters worse, the wiring is reversed in some of the rooms, no insulation in the attic. the question is how did these homes pass inspection??? Who got paid and how is Pulte in business still???

We recently purchased a Pulte home and the quality does not match the price tag. They use vendors who provide poor quality work, then promise the homeowner the issues will be addressed, but do not fulfill the promises. I feel a class action lawsuit should be brought against Pulte Homes.

I contracted for a new home in the Berkshire Forest development in Myrtle Beach SC. The home is currently under construction. I had a bedroom/bathroom conversion done in a flex room. When the plumbing was installed, I noticed the bathtub plumbing shares a common wall with the kitchen. I brought it to the attention of the Construction Supervisor and Construction Manager. If a leak should develop in the plumbing to the tub or if I would want to change the tub faucet, the only access is through the kitchen. I will have to hire someone to remove the kitchen cabinets and granite counter top in order to access the plumbing. This will not only cause disruption to my kitchen, it is an unnecessary expense.

Almost every home that Pulte built in our subdivision has had roof leaks. None of the homes are over 14 years old and yet the most of the roofs have had some type of leak. Evaluation by a number of local roofing contractors has uncovered substandard materials and extremely poor installation practices. I will never recommend a Pulte house to anyone. Besides the roofing issues there are doors that are not plumb, cabinets with installation damage, framing that is non-standard and a host of other issues. STAY AWAY.

Sexual harassment - The salesman I had was very inappropriate with his actions and words and when I reached out to someone at a higher level to make them aware, not only did I not get a call back, I was actually blocked as well... they obviously don’t care how their customers are treated and evidently don’t care to try to solve an issue or even look into it, they just ignore it and go on... would NOT recommend dealing with this company at all!!!

Buying a Divosta Builders/Pulte Home in Sarasota Florida - They took $5,000 from me as deposit to purchase a lot. I canceled 2 days later as the pricing for options was exorbitant to say the least. They won't give the money back. I did sign a contract. However, due to their mistake in scheduling a meeting, I incurred expenses to cancel a flight and extend my rental car. They won't reimburse me for this which is absolutely their mistake. This is unacceptable.

I decided to purchase and build a home from the ground up with Pulte since it offered the floor plan that I wanted (Dunlay plan) based from the pictures on their website. Everything seems to go well with the initial construction phase with foundation and framing since I hired an inspector, but after that the issues started. First, I had to change my kitchen cabinetry because the kitchen mandated a window, which I was unaware of. The seller told us that the window were the ones that are installed underneath the cabinets, well that was not the case and we ended up changing the kitchen configuration because of that window. Apparently the pictures posted on the website are from a similar floorplan.

The sub-contractors that Pulte uses are the worst of the worst. Frames are ok on the outside walls and crap on the interior walls. Pulte rep said walls that were not level would be replaced prior to sheetrock, they never were. Sheetrockers are super fast and careless. Many wires were covered up and Pulte would not take responsibility to correct the issue. Vents not hooked up, insufficient insulation, wrong appliances, etc, etc. Pulte rep never oversaw anything being done during construction. Independent inspector found many, many issues. Some items were not performed in accordance with local minimum codes.

Pulte negotiated a second “Home Purchase Agreement” dated March 14, 2018. That second contract carried over the $5,000.00 earnest money deposit from the first contract and called for an additional earnest money deposit of $10,000.00, which the ** paid as well. However, before paying the additional earnest money, the **, who were not represented by an agent, insisted that the contract include a financing contingency allowing for the return of the earnest money, including their $5,000.00 earnest money deposit. Pulte agreed, and on March 21, 2018, the parties executed what amounts to an addendum to the contract.

I purchased a Pulte home in Sept 2015. Over the first year I noticed cracked tile. As part of the home warranty they did repair the tiles with tiles I had saved from the closing on my house. Now, 2 years later I have additionally cracked tiles. I ordered over $500 of tile to make the repairs and lay additional tiles. Come to find out the tile they originally laid was not the 12 inch tile I ordered. Apparently their manufacturer was making 11.5 inch tile which is not a tile size. So now I cannot only not repair any tile but I can't lay additional tile because of this size discrepancy. I was told it's not their problem because it was their vendor's issue. Hmmm really, well they hired them thus are responsible. Do not buy Pulte for this and many other reasons.

Separations in the joints of the hardwood finishes noted within 12 to 18 months of purchasing our home in Cary, North Carolina. Putty patching material was placed into some of the separations and the separations have continued to widen. The separations extended through the living room, foyer, and dining room. Separations were also noted extending through the kitchen, family room, and the bedroom. The floor surface was checked with 48-inch bubble level. Separations ranges from 1/8 to 5/17 inch.

AVOID BY ALL MEANS! Salespeople, especially Lamonica from Parmer Crossing are liars. Build quality is the worst and we see cracks in the walls over 3 months living in the house. I highly recommend avoiding PULTE. If you could, go with a different builder like David Weekley or Lennar.

I purchased the house in 2005 in Falcon, Colorado. I was getting ready to retire from the Army cause I got hurt in Iraq. After owning the house about four years, came home one very cold night to find water and ice coming out the front of the house. A pipe in the bathroom burst. The water went through all three levels of the house. Ruin a lot of personal property that can’t be replaced. Pulte had built the house where there was opening from the outside to the bathroom which exposed a water pipe to the weather. When I had it repaired, and they opened the bathroom wall, you could see clear to the outside. I couldn’t believe it. I called Pulte in Colorado several times to come and repair it and never heard back from them. Then around year 8-9 owning the house I had air conditioners installed. Then a few days after they were installed, the walls and the living room flooded.

Malvern, PA - What a poor workmanship and dishonest company is!!! I almost bought this township. Pulte forgot to install the pipe of the dryer machine and did not notice me while I was signing a contract. And would like to revise the floor plan to re-install the pipe without informing me as well. Therefore, I demanded they need to return my deposit which is 10% of the selling price. Pulte rejected meanly and did not recognize their fault. I had my lawyer to involve. Finally, Pulte was willing to return my whole deposit. Do not buy the house built by Pulte!

I almost bought a Pulte Home here in San Antonio. I was living in Fort Worth at the time so couldn't visit too often to see how things were going. When I moved to San Antonio the house was in a terrible state even though the sales people were telling me how wonderful it was. Doors not even, studs coming out of the walls, front door wouldn't lock properly... Kitchen cabinets wouldn't stay closed, I could go on and on... I put $1,000.00 earnest money down and while I was in Fort Worth they demanded another $10,000.00. As my house was sold I did it. I finally had to walk away due to poor workmanship and they did not give what they promised. Long story short they kept my $11,000.00 dollars. Built with a different builder and am so happy with my house as Pulte owners are having awful problems with their properties. Think twice before giving out huge earnest monies as they are known for stealing it. Happens all the time.

We purchased a home in the Carolina Arbors development in Durham, NC. Selection of hardwood flooring provided to Pulte by Shaw Floors was an approximate 18" by 18" sample which had a uniform appearance. Our first opportunity to review the finished floor was at our final inspection prior to closing. The finished product was a nightmare of shiny and dull areas throughout the entire floor. The manufacturer and Pulte claim that this is the appearance of the floor that we selected but it bears no resemblance to the small sample that we reviewed in the sales office.

Del Webb Sweetgrass - Pulte home building: We bought the house a year ago. We had all kind of issues with cracked tiles, crack slabs and just poor construction. It has taken months but is slowly being fixed. The last insult is not being informed in any way that you have to register your HVAC in a 60 day period by any of the staff. My warranty was cut from what should have been 10 years to 5 years. I would be so concerned except Lennox is such a crappy AC manufacturer and have failures all over our community. Picture below is one example of cracked slab and tile replacement that has been 4 times in one year.

If I could give Pulte Homes a half star I would give them just that. They do not deserve anything better than that!! We bought our home in the 4S Ranch area of San Diego. We are having nothing but problems in our home. There are issues with plumbing, with the stucco, the roof and the list goes on and on. Pulte Homes have used cheap raw materials to build the homes. We had to spend thousand of dollars to repair our plumbing, our kitchen sink and our toilets. They used cheap pipes for our main water pipe and the main pipe burst and we had no water in our home for 3 days. We had to stay in a hotel because of this problem.

Bought a year and a half ago. Living in basically one room and kitchen. Had a total nervous breakdown. Yes that's a review. Don't buy. Not accredited. I assumed BBB. NEVER DO THAT. READ REVIEWS FIRST. They pulled us in, have chewed us you and spit us out. Looking for these BEST DEFECT ATTORNEY IN HOUSTON. But don't stop there. Read reviews ALL OVER COUNTRY. IT'S A NIGHTMARE AND I'M LIVING IT. Had extensive hand wrist thumb surgery from moving things back and forth over and over so they could rebuild, knock out, put back up, when they show up. Sheetrock work. We all agree. That's just a start. Closed Sept 21. 2016. Big mistake.

We have a warranty on a brand new Pulte home we had built. We have tried contacting Pulte in regards to an issue with our roof starting back from August 2017. We have called and emailed numerous times. So many times we have lost count. We continue to be told someone will contact us back to fix the roof and nobody has. At this point our roof still isn't fixed and we don't know what to do.

We have built 5 homes over the past 35 years. Last year, 2017 our retirement house was completed and covered by a one year guarantee. Most items were minor and resolved. The big issue came after last summer when we were in the house for seven months. Being in Sarasota Florida after the rainy season lessened, we noticed water accumulating at the end of the driveway and not draining to the street. Pavers were rapidly deteriorating where the water pooled. I reported it to the warranty office four different times. The runaround and explanation given for the pooling and paver damage is consistently some else's fault. IF YOU PLAN TO BUY A PULTE HOME GOOD LUCK. Second, everyone on this site with the same experience needs to contact Office of the Attorney General. PL-01 The Capitol Tallahassee, Florida 32399. Phone# 1-866-966-7226.

My husband and I built a home with Pulte 7 years ago. We have been so satisfied we are seeking to build another home with them. Yes there were some issues when we first moved in but Pulte was quick to fix them. The quality is top of the line builder grade. Between my husband and I we have previously built 5 homes so we knew we had to continually check while our home was being built. This is the case with any builder. We love our home and hope to build a similar home in the location of our choice.

We purchase our home 13 months ago. What a disappointment this experience has been from day one. The quality of the home is very poor considering the purchase price was nearly 300k. They have a 1 year warranty for issues but getting things fixed and correctly is another issue. There have been so many issues we have lost count. Thirteen months later we are still waiting on repairs. I will never buy a Pulte home again.

Would recommend not working with Pulte in Auburn Hills, Mckinney Texas. Zero follow through, zero commitment to process. Most of our items on our punch list were not completed at closing. Poor quality that wont be addressed. Our lawn wasn't graded properly and is complete mud. Pulte continually gives excuses and allows their contractors to go on vacation even in the middle of closing. We had 3 final walkthroughs that were a total disaster. Our HVAC inspection failed twice from the city and they still tried to get us to close. As a first time owner who just saved 7 years to build this house I can say I'm disappointed and angry. At one point was even told that our house "was the worst one we've had in the neighborhood".

I would avoid Pulte Homes with every effort. I know there is always a degree of frustration with building a house, however, our experience has been like 5 months of dealing with a cheap, used car dealer. The house is getting ready for pre-drywall inspection (was supposed to be first week of October), we have been dealing with large cracks in the block, they put one of the lag bolts through the main sewage drain in the foundation. They broke up the several feet of the foundation in that spot and then another few feet in an adjoining room for some reason. All of that during the middle of November, and nothing has changed since then.

If I could give 0 stars I would! After buying our home in 2014 which was a new build we have nothing but problems, from them ignoring an independent report and the whole floor cracking in half, the garage door coming off rails from house movement as they didn’t put in a drain. The air conditioning zoned all wrong. We had water pouring through the ceiling into the kitchen, ripped carpet, tree planted easement, electrical problems constantly blowing the circuit box. Now we currently have three different colors of paint on the wall, wrongly installed tile, items stolen from us and they didn’t even do a police report. Sending workers to do the same job three times over. They have damaged our appliances, we have gone through four different managers and having to explain the same situation over and over again.

Company has agreed to compensate us as per agreement.

PULTE HOMES WARNING: if you are thinking of going with this homebuilder you might want to take these things into consideration... Be prepared to get on your hands and knees with a razor blade and barkeepers friend to clean the glue, pencil marks, and dirt off your floors. If you are expecting to have toilets that flush properly this is not the builder to go with. If you enjoy seeing feces and toilet paper floating around after two or three flushes, then this is the home for you.

We have so much problem with Pulte, the construction is poor quality, there no service responses in service tickets. They come as a guest to look and they never care for homeowners problems. One issue Pulte is taking 6 months to fix and still it is not fixed yet, we have taken several times off without pay and they even not fixed even after several calls including escalations. It's frustrating with Pulte and we are feeling very bad that why did we bought house from Pulte. Very bad experience with Pulte. Even after so many complaints they never show up.

It has been 8 months of stress and lost time... I still do not have sealed doors! They promise, fail. Promise. FAIL. Promise…then make the problem worse than the original complaint. Escalation only seems to add to the incompetence. I have NEVER seen anything like it. The day we closed they LOST THE KEYS. It has only gotten more frustrating from there. I can't even get paint patched in under 6 visits. Pathetic.

DONT TRUST YOUR PULTE FLOOR PLANS!!! I purchased a custom-built home from Pulte in 2015. This was one of the first luxury subdivisions they have built, and it was immediately apparent that they are not accustomed to higher quality standards. The customer service representatives were only helpful if you had no issues or complaints. They are not responsive or cooperative if there are problems with the build.

Have only lived in house 6 months and have had master bath shower tile changed 4 times due to wavy floor pan and very crooked grout lines still needs to be fixed again. Main floor in master bath has been changed twice and still needs to be changed again due to tiles coming loose. Driveway pavers continue to come loose and all they do is cement the loose ones down instead of redoing entire edge so when it rains they all shift again. Appliances mounted crooked, too many electrical outlets on one circuit, customer service is a joke, takes a week to get a response and then does not want to help repair items even though under warranty.

We are in good standing with our mortgage, have NEVER missed a payment. Recently Pulte sold our mortgage to LoanCare, a company with a 1.2 star rating out of 208 reviews - in just the last month mind you. Sold our mortgage to a company with multiple complaints filed with the Better Business Bureau and a company that has pending consumer lawsuits. Pulte should not be doing business with such companies. Shame on you Pulte.

Pulte made a big show of explaining the first 30, 90, and 1 year of customer service. Even provide a nice folder with vendor warranty information, Pulte contact numbers, etc. The problem is no one ever answers the phone at the Houston number 713-749-8009. Once you're in touch with a Customer Care Manager, you will be provided with that person's contact number. However if they decide to stop talking to you because they are not resolving the problem, then there seems to be no recourse. So tip to future customer - the follow-up service is a joke and not true. There is NO follow-up.

It is actually quite difficult deciding on the perfect place to start as this has truly been the purchase from hell! I guess let's begin with the fact that our home was supposed to be complete by September but we were not actually able to close until February of the following year. Of course there was zero remedy offered by Pulte for the inconvenience and practically zero updates or clear reason for the many delays. To make matters worse, Pulte was building the exact same floor plans in another community less than 2 miles from my location. Lets just say homeowners in that community started the purchase process 2-4 months after us and were closed and moved in before end of year (2016). Throughout the building orientation and multiple walkthroughs and now being in the home for nearly 10 months, I can definitely agree with a common theme throughout many reviews pertaining to the cheap labor and poor workmanship of home.

My Pulte home is 11 years old. With regard to construction the roof has already deteriorated to the point of multiple leaks, rotted wood from poor installation, multiple plumbing problems as a direct result of original installation. Direct costs to correct have so far amounted to over $20,000. In addition, because of cheap ancillary items I have had to replace hot water heater, complete Air conditioning including air handler, microwave, garbage disposal and dishwasher. My wife and I are the only residents. We are both over 80 years old and consequently light users. Pulte is a lousy builder.

We haven't even been in our new home a month. Floors are uneven, bowed walls, countertops not attached, house not even finished. We had a final walk through and were told all would be fixed by home possession. Also we were sold a 10k lot so we could have a large entrance into our back yard with our trailer. We were told we would be included in the decision and that our house would be placed farther to the back and more to the side to access our needs. Drove by one day and the house was already being framed. Understand we have only been in our house 20 long miserable days.

My experience with a Pulte home is horrible. I have to replace the HVAC after 11 years. There has been a leak in this house for a long time due to the shoddy workmanship. I had a plumber out here when the drywall in the bedroom fell after the leak. He stated it had been leaking for a long time. Obviously the inspectors did not catch it. So almost 9500.00 later I will never buy a Pulte home again. Make sure you check everything before buying a home. Waiting for the next disaster. Have never written a review. But to re-emphasize buyer beware.

This year we had heavy rains during the monsoon season in the Phoenix area. This caused the ground to collapse where Pulte put in the utilities... The area was not properly compacted. In my small neighborhood of 100 homes, I have found this has happened in more than 10% of the homes. The ground collapse swallowed up part of my paver walkway. Pulte denied warranty because in their warranty clause, any modification or alterations not performed by Pulte will void the warranty... In other words, since my landscaper put a paver walkway over the utility trench, the warranty is void.

I am at the one year anniversary of moving into my new Pulte home in California. The buying experience was great considering our agent went above and beyond to help us through the buying process. Upon move in we discovered many of the "tract home" issues such as walls that were not straight. Running toilets, electrical wiring problems, scratched glass windows, poor paint quality. Some of the lowest cost issues were resolved but never to our satisfaction and often I had to play contractor and be home for countless appointments.

I requested warranty service for crack on side walk concrete last October but it has been delayed with their many excuses like weather, waiting list, personnel transfer and so on. Pulte is not accountable for warranty service at all. Stay away!!

Stay away. I have never written a review in my life. Pulte quality are just plain "**" mistake throughout the house. I’m a first time home buyer and Pulte scam me. They told me I have to down $20k to start building and I did. Later I found out other builders only needed $5k. They terminated my contract and said I didn't submit my final loan approval to them and take my $20k as collateral damage. I emailed their loan and said that their closing cost is off the roof so I’m going to use other loan and a week later I got a letter of termination. What a scam son of **.

Our loan consultant, Mike **, doesn't give a straight answer unless you press him for one, and he never gets back to us regarding loan processing in a timely fashion. Two months, one declination from Mike ** insofar, and probably another declination soon. This company has run our credit 3+ times over the last two months, cutting us down. Between the two of us there's income stability, reliability when it comes to paying our dues, and cash IN HAND. Pulte Loans, Pulte Mortgage, whatever they call themselves - they're awful, cost more money than they're worth, and only create more stress for the applicants.

My wife and I bought a home in 2016 with the motivator being we are having a "reputable" builder construct our first home. During construction they left our Bermuda Tif 419 Grass outside on the driveway in 95 degree weather, without being attended. The pallets of grass were in the same position, not watered or up-kept for 10+ days. Fast forward 3 months. I properly maintained the newly sodded yard with respect and care regardless of the amount of weeds we saw. While we were digging to create landscaping and a garden, the sod came up like a pancake with a shovel, when it should have been well rooted. 95% of the yard was covered in weeds and if you could pull up the grass with your hands - very poor quality installation.

A/C, range top, bathroom sink, and craftsmanship. A/C, you got to reset breaker in the garage when it stops working. T.A. Kaiser has worked on it 6 times in one month. They are overworked and inept. Now the 7th time which was 6 days ago A/C stopped working on 7/22/17, no call no show as of 7/28/17. Range top cracked... polish it and found the crack in the top. Pulte Homes are lemons.

We had a really good experience throughout the entire process. We've been in our house now for 11 months and are still happy to call this our home. Pulte was very attentive to fixing any of our issues quickly and by closing, we were completely satisfied. I feel that only the people who have bad experiences are the ones to take time to write the negative reviews... there are plenty of us who had great experiences that don't take the time to say so.

Bought 2014 home that apparently has an undersized A/C. Found out that this was brought to the attention of Pulte during first 6 months they were in the home. Pulte never fixed the problem even after the previous owner documented and provided all info needed to prove case. Owner gave up as they only used home part time. Pulte Homes warranty is now not responding to me as I have picked up the complaint as the new owner. Also, Pulte corporate offices also don't respond. A/C set at 78 degrees and runs all day to cool home and should not. A/C was inspected and working fine. Just need Pulte to fix the problem that the never did fix in the beginning, which is the air handler and air compressor are significantly under sized for this home they built. Terrible customer service.

We have had no major problems with our home since buying in June of 2016. Since our year warranty is coming to an end we contacted Pulte to fix issues that should be under warranty. One of those problems was a big bulge and dip in the flooring of our loft. A Pulte person came out to look and told us "The bulge is from a major structural beam and they have talked to the engineers and there is nothing they can do about it." He also said that the dip in the floor "meets standards for the type of flooring we have." When asked what the standards were he had no answer. So we went to manufacturer website for our flooring and looked at standard. According to them it is not within standards, and because the floor is not leveled it voids their warranty on the flooring. Pulte's answer to this is to send what they told us was a "flooring company" to look at. Guess who showed up? Someone from Crownco, Inc., a partner of Pulte!!! Not a flooring company!!!

We closed on our Pulte home on June 26, 2016. 11 days later we reported a problem with drainage, water draining directly into the box for the sprinkler controls. To date, 6-7-2017 we have only gotten excuses and even accusations of tampering with the drainage. Calls and emails are not returned. In addition, we have a drainage problem that goes under our driveway only to hear excuses and being ignored. The problems with construction keep coming and are being addressed, but it is a constant flow of workers in and out of the house to fix these things. This is our sixth new home in Texas, first Pulte home, and the worst home we ever had, and the worst customer service we have ever received. I would not recommend a Pulte home to an enemy.

We are not happy with how the process was going, things were delayed and in 3 weeks we decided not to go for it but unfortunately we lost $5000 deposit of ours, which they told that we could get the money back in that situation in 40 days, later on when we changed our mind about buying home in 3 weeks they said it was only the case when our loan application declined. But they did not mention this before, it was a cheap dishonest sale trick that got us. We also got a design meeting where things start adding up and low level upgrade was going to us almost $15K more to us. So there were inconsistencies compared with what we have been told at the beginning. So watch out! Read online Pulte Homes reviews before making a big decision. From our point of view, I will never choose Pulte ever!!!!

Took a tour of Eagle Ridge in Snoqualmie, WA. Loved the homes and the area. However, the home prices they advertise on their website are about $200,000 higher. They advertise 650k - 775k, but good luck finding anything under 850k!! If you're looking for something in the 600k to 700k range, it's a waste of time driving out there.

My wife and I visited this brand new subdivision called Carmel Creek in the small quiet town of Hutto, Tx., where Pulte Homes was the manufacturer of the homes being built. We took our own realtor and had an outside lender (not with us), but in our back pockets just to have that option. We spoke with a Pulte associate and once we informed him that we had our own lender, he seemed to not want to deal with us unless we used Pulte Lending, from that point forward. We moved forward and designed our home on his computer. After that we picked out a lot in the neighborhood, and the Pulte associate asked that we put down a $1500.00 deposit for the lot, so he could hold the lot for us. We then submitted the $1500 deposit check as requested, and per our realtor, I called Pulte lending just to (shop around) and get their quotes/numbers on the house we designed on the computer.

I did a walk through before closing and noted a lot of touches that were needed that didn't get corrected from the final walk through. When I returned to sign the closing paperwork my house had spot all over it where they needed to come back and paint. In addition, my patio yard area was even close to being even. They just even the area for the patio and didn't worry about the rest of the yard. The enclosed fence was placed on the wrong townhouse then moved to my townhouse. A sprinkler was install since they didn't realize the enclosed fence was place on the wrong townhouse and it is wetting up everything in my enclosed fence area. My closing was 4/28/17. I am still waiting for them to correct the issues with the painting so I can move in. The painter finally came out today on 5/5/17 but they didn't have color of paint on the walls. Just imagine your new construction house looking like this after you signed the papers.

Problem started from day 1. Every step of the there were issues. Never told there would be a manhole on the lot - provided plot without manhole. However, main one had it. What does that mean? When framers framed the kitchen wrong, instead of correcting it, they try to short change by installing 19 inch cabinets instead of 21. Roof leaked and supposed to be resolved, but see water damage on ceilings. Design center person gets all kind of stuff wrong, but it is written down with part number xyz, so consumer is wrong - only when she write down wrong part number and charges additional $$$ you are right and it takes 3 months and numerous emails to get that corrected. In all, a bad experience - crooked and bulging wall, 2nd floor does not cool: set 70 but 84 degrees in April and it is not July yet. We have not closed and closing is almost 4 months delayed. Where are my rights? How do I get earnest money back for faulty product?

I purchased the Noir Hill model on November 10, 2016. I moved in on January 6th, 2017. First of all, the noise of building starts before 8 am. Not sure what the law is in Manchester Township, but it's usually not before 8 am. I moved into a 55 and over so I would have less stress. I cannot get into my attic because of ladder weighs too much for me to handle. I had builder friends try it and they said this should be aluminum. The water pressure is horrible. The water has an odor. And NOW I have termites. On an inside wall, the termites have infested my molding. I have to pay $2,000 to have 15 baits installed. Also, the company I hired will come in the house and take care of the holes in my molding. That is unacceptable.

I have been in my home a little over a year. When I did my walkthrough in the beginning I noticed a crack in the tile. The builder told me to wait til my annual walkthrough before they fix it to see if anything else happens as the house settles. That is what I did so at my annual walkthrough they scheduled to fix the tile. The repair was completed but when all was dried and completed I noticed they used the wrong color grout. I brought that to the guy's attention and what does he tell me "We can't do anything about it if you want it fixed you will have to pay for it." WHAT!!! Your mistake why do I have to pay for it? Well nothing has been done and they are not fixing it and I am VERY UPSET that this is how they treat their owners. I am not and will not recommend them to anyone!!!

Our house purchase fell through due to wrong information that violates CARE guidelines. Sales staff who provided false information were not held accountable for their mistakes. Executive team including company President swept the incidents under the rug. Company SOX, corporate governance, CEO certification as filed with SEC appears all to be violated. Prospective customers looking to buy house for construction or house inventory are warned as sales staff makes their own rules unbeknownst to Executive Team and then turns around and ignores their mistakes.

They had installed the wrong counter tops 2 weeks before closing. I had to argue with 3 people before they agreed to replace, of course our design person had left the company. Still installing while we were moving in, brother in law had to help cut base because it was too large. On walk through I complained about a valley on the roof. 3 times trades came and told my husband it was supposed to be that way. 3 months later, had water stains and mold in spare bedroom. They had to come and tear off part of roof, ceiling and a wall, remove mold and insulation and replace. It's been 8 months now and our master bathroom has been tore out 3 times. We haven't been able to use it for over 2 months now.

Pulte Del Webb you should be embarrassed. You are stealing. When purchasing a new home. You expect things to be done the correct way. When mistakes are made and they will not face up to it. Excuses are always made, poor workmanship is never address as an issue. Nothing but lies and excuses and never their fault are given to the new homeowners. As a new homeowner buyer with them. It has been a constant battle from start to current time and not all issues have been resolved. Even after head supervisors have come to our home to address the issues. This is the biggest cluster **. It started with the sales people giving promises they knew they can never keep! "BUYER BEWARE".

While I thought that my daughter and I would be living in our Dream Home, and planed on keeping this house until the end, my Dream, became a nightmare. I wanted to be debt free, when I would eventually retire, and had paid off $243,000.00, with only 1/3 left to pay off. This represented my entire life savings. All seems well, at The Prescott Lakes Cottages, 11th Fairway, was the perfect location and view, except, the tile was suddenly buckling towards the ceiling in the kitchen, the kitchen walls had cracked so much, you could actually see inside the wall. I had contacted Pulte, but they were of no help. Many details, but while my home was "lifting on the right side", per Pulte engineers, they took 4 months to come to home, while I begged them for help, they blamed it on me, saying, "We're not sure, if this is homeowners cause".

Pulte Homes in Franklin, TN has made our first home buying experience so stressful and unhappy. The quick move-in house ready dates that they publish in the advertisements are totally incorrect. The actual home won't be ready even after 2 months of that move in date that they mention. My family has already lost the excitement of the new home. I wanted to write this up because I do not want others to suffer as I am suffering by falling for their quick move in homes tricks. Be prepared to at least have some arrangements made for 2 more months of time from what they actually tell you at the time of signing the contract. Quality of the house material also did not seem to be too great. Very unplanned and irresponsible field managers. Next time, I will not even let this builder build even my kid's toy house.

This entire experience has been less than pleasing. I plan to do a full review of Pulte Mortgage later... RUN FOLKS. We closed on our brand new home and proceeded moving this Saturday. No hot water and no air working in the home. So there were men in and out of the house while we are trying to move in. They couldn't have checked such things? We closed on Friday at 9 am. Pulte lost the keys... SERIOUSLY. We had to wait until the end of the day to take possession because they lost the keys. I call on Monday because there is evidence of rodents in several rooms... The answer? BUY A MOUSE TRAP. A brand new home and I have to deal with exterminating it the second I move in? Don't expect service. It is a never ending cluster of incompetence.

My husband & I built/purchased a Pulte Home in Ocala Florida just over 1 year ago. The experience has been horrific to say the least. We were lied to by the sales associate, the field manager, the regional construction manager & the regional President. We purchased a zero edge sliding glass door as an option that was installed incorrectly, had a broken lock, has a broken track and Pulte is telling us the door works perfectly! We had to pay an expert out of our own pocket to the tune of $2000 just to make the door functional and it is still not working properly. We had a floor inspection completed and there are over 100 tiles in the house that need to be replaced that have lippage or are cracked due to installation error. Pulte told us to fix our own warranty problems and that they would reimburse us if they felt the item was warrantable! We have yet to receive any money back that we spend fixing their mistakes!

Very unhappy with new home construction and customer service most of all. Pulte Anthem sun city Merrill ranch tore my home apart and left me with no customer support. Zero stars! Any help appreciated! Is there no loyalty. I'm a brand new homeowner and all I want is pride in my product!

Long story short, told by Pulte community manager two years ago not on our property BUT the HOA is responsible. Come to find out that Pulte has been in constant discussions with the HOA all to no avail. If you think that landscaping looks horrible you should see the entire rear basin. Nothing has been kept up. Promises made several times over the past 24 months that someone from the HOA Board would contact me. Well guess what! Not a single call, email letter. Zilch, zero, nada! Looks great for the value of the home. I could write a book here. Prefer not to. Would greatly appreciate someone with authority (other than the HOA who has ignored my requests) to please contact me and walk the physical property as well as the landscaping. I doubt anyone will.

We had bought our home from Pulte a year ago and have been happy with our home, until we began to find that our drain was backing up and would flood the entire shower area. After much research and calls to various plumbers, we finally found that the installer of the tile for Pulte carelessly washed loads of glass and grout down our drain on the install of the bathroom tile. It is not only inconvenient that we have to give up our Spring Break (both my wife and I are teachers) and these last weeks before our baby will be born in June to monitor the activity in the house all week for the cleanup with workers coming in and out of our household (they are only allowed demo and fixes from Monday through Friday, no weekends), but we were recently notified that the 12 tiles that are getting replaced are not in stock and are significantly darker than the original ones.

Pulte Homes is different from Pulte Mortgage. Pulte Homes take the check and Pulte Mortgage cash it. Read the fine print - the earnest money is non-refundable. Pulte Homes say it is, but the fine print from Pulte Mortgage says it is non-refundable. They took $50,000 of our cash that we used towards the down payment. They told us that it would be reimbursed if we did not go through with the home before a certain date or if we are not qualified for a loan. Well, they pulled our credit and said we were all set to move forward. Then they realized that I had been self-employed and declined the loan.

We are first time home buyers, and bought home with Pulte. Very low quality and highly priced. Not at all satisfied for the quality and also the way Pulte handled us during entire construction. Lot behind us had some soil issue and due to that they tortured with big earth moving machines for 4 months and they gave us so bad answer/reply when asked. We were mentally disturbed due to that heavy machines everyday that makes our home and hard wood vibrate. Even our old parents stayed with us for these 4 months time.

Purchased brand new home in 2015 and 30 days after my life was a complete nightmare! My issues primarily have been with the heating/air and floor. Other things have played a factor but my master bedroom floor wasn't stable. My dressers and television shook anytime someone walked by - if you were downstairs and someone was in the master area you could hear every move they made. My son's room is over the garage and his room is hot year round. I had to take off work or leave work early at least 12 times to meet someone and I even had to move out of my home twice (1 week each time) in order for the repairs to made to my master floor.

We built a home in Corkscrew Shores, Estero, Fl. We have built several custom homes and we were a bit apprehensive about building with a mass production builder but it was time to downsize. We will have another couple of years before the last one is off to college and we can officially move in but the time was right for us to move forward.

I am writing because I purchased a Pulte resale home in 2014, within about 6 months we have a leak in the ceiling over the garage, a pinhole leaks. Pulte came out repair it, within 4 months another pinhole leaks. Pulte repaired it. I also found out that the previous owner had several leaks that were repaired by Pulte. There was another pinhole leak discovered Jan 13th causing over 10,000 in damages, Pulte states that warranty is up and they will not repair. Today is Jan 30th and I yet another leak in the ceiling over the garage where Pulte came out to repair a year ago, again Pulte states I'm out of warranty. All of these pinhole leaks are due to faulty materials and workmanship. Pulte should take some responsibility since the leaks started while under warranty and are likely to continue. Buyer beware I own in Harmony out on the Lakes subdivision, Atlanta GA.

My master bedroom wall is not plumb and not at 90 degrees. The AZ Registrar of Contractors just told them to fix it. Because that wall is not plumb, the entire master bathroom walls are not plumb. I detected areas where they compensated for this three-eighth of an inch all along the way which means someone knew of this before the home was closed on. I am going to file for fraud and deceptive practices. They are pushing me to get it fixed and not going to happen until a structural engineer comes to assess. Write me if you are in Arizona especially. Had many other problems as well and their mortgage people need to be sued again. They have already gotten in trouble for this! Just go on your search engine and type in Pulte+Mortgage+Issues.

After closing with Pulte Homes 3 weeks ago we have to go to renovation of brand new house. Lousy cheap labor. Moldings have to replaced, scratches on floor. During fixing moldings, broke fireplace, broke window's glass, made more scratches on floor. Contractors: someone sick, someone didn't come, because too cold. Nails on moldings pop up. I wish the management of Pulte, who making money by cheap and nonprofessional contractors live in houses like they made.

Purchased a resell home in the Del Webb Peachtree Sun City community in the Atlanta, GA area. My roof had a water leak after six years and discovered the previous owner experienced a water leaked in the same side of roof shortly after they moved in home. Contacted Pulte about the water leak and they told us the roof was only warranted for five years. They sent a repair person who fixed the leak. 8 months later roof tiles started sliding off the roof in the same area. They sent a repair person at my cost, who determined that whoever put on the roof probably were using too much pressure in the operation of the nail gun and the nails went through the shingles. Contacted Pulte and told them that since we have had several water leaks and loose shingles in the same area there is obviously a workmanship problem with the roof and suggested that they redo the affected area of the roof. Pulte refused to repair the roof; again citing the 5 year warranty.

Beware of Del ** in SW Florida. The management is non-responsive to homeowners. This is especially important to retirees since amenities and activities are important. They could care less what you think once you buy here.

I have bought a house built by Pulte in 1995. Not sure what were the building code then, but I am sure they will not be this BAD. Few days back a chipmunk made a small hole in my vinyl siding of the house. I tried to replace the piece of it by myself. When I took the bad piece out, I was shocked to see that between outer vinyl siding and inner drywall, there is absolutely no insulation of ANY kind. I could directly see the exposed wires and drywall. I tried to inspect few other location and outcome is exactly same!! This explained lot of the issues we are facing in the house. Summer it's way too hot and winter are way too cold due to insulation or lack of it. Only option I have is to replace the siding and get the insulation around the house!! And it will cost lot of money.

I am currently under contract to purchase a new construction townhouse in the Vinings (Atlanta) GA area. I desperately want out of my contract after I discovered (note the "I discovered" as I had to point it out to the builder) a large VERTICAL crack in my slab foundation. The crack first appeared in the kitchen area and ran horizontally from there extending through the breakfast area and the builder filled this area in. The crack then spread out running under the friend door creating and revealing a vertical crack that runs all the way thru my foundation slab into the ground. It then continued to spread horizontally thru the entire first concrete slab of the patio. Please see the attached photographs.

I am currently in the late stages of building a home with Pulte. If it were not for the large non-refundable deposit I would consider walking away from this project. Many things were either promised to us or told incorrectly before the deposit and build contract were signed. After contract many things we were told either increased in price or were not offered. Thousands in option fees were added to the cost after signing and even though we had proof of the agent telling us one thing and changing her word both her manager and corporate executives didn't care to help. The area general manager is very rude and admitted that his agent may have not told the truth but there is nothing we can do. His offer of a resolution was for us to remove options that we did not want to pay the new increased price for. We are now one month away from closing and still having issues.

In briefest terms (no time to get in to how awful Pulte homes and Del Webb Nocatee are in general), after I was foolish enough to put a binder down on a house after being given huge incentives by Pulte and being led by an unscrupulous realtor who was supposed to be helping me, I requested a transfer of property. I knew I'd be totally unhappy in that house. It was smaller than it looked while being finished, was dark, closed in feeling. Plus I was realizing how much I did not want to be in Del Webb - as even my doctor said, "Why are you there? You're too young for that and they're almost all married couple" Turned out to be totally true - the community should be 70+, not 55+. The houses are cookie-cutter, overpriced. After requesting a transfer I received a letter stating I could transfer to another Pulte property in the Northern Division of Florida and I had until 11/25.

We purchased our Pulte home in October 2010 from individual sellers. It was beautiful, the majority of it was covered in fresh paint and was seemingly perfect. During our first winter we began to notice cracks in the drywall in numerous places. Also, there were a couple of spots where the tiles had cracked on the first floor. Since this was a newer house we were not too concerned because we believed this was normal as the house “settled.” We used drywall spackling to fill the cracks and painted to conceal the areas. We also paid to have the tiles replaced. When the cracked tiles were removed we could see the concrete underneath was cracked. We purchased material to be placed under the tiles which was supposed to prevent the tiles from cracking again. Unfortunately, this did not work and within a few months the tiles cracked again.

Street and driveway have had to be crushed and redone 3 times. Total incompetence!

I became interested in the Pulte Homes early 2015 as I was interested in building my home in Las Vegas, NV and closed on Oct. 31, 2015. It is now August 2016 and due to the one-year warranty on the home after closing, I wanted to be sure to have anything fixed which seemed to need repairing. I noticed that the hood over my stove was not flush against the wall or the ceiling. So, I made the request for Pulte to fix the issue. Pulte sends out the company which they contract the appliance installations and repairs to come out to my home. The repairman asked did I have the hood of the stove customized? I responded no. He then asked did I remember who I had hired to install the appliances? I explained that I haven't hired any contractors. The only people that have done work in my home was those which Pulte hired to complete the jobs.

We bought an Oakhurst model with unfinished basement in 2015. The house is well built in general and most of the issues have been minor. But there are a few design features of the home that should be considered if you're considering buying one of these. The stairs in leading to the second floor of our model are VERY steep. This design is not for people with knee trouble. Also, we had to upgrade our carpet because the builder grade had only a 1-yr warranty with it (and it didn't look like it would last even through the first year). We found one with a five-year warranty, but we had to search for it when looking through the 1st upgrade carpet samples.

Moved to a Pulte built community, Sun City Carolina Lakes, in June of '15. We have a beautiful community but dealing with Pulte to have them fix issues with our house is a nightmare. When we moved in the Pulte Rep told us to wait till the 11 month inspection to get work done. In May we set up our 11th month inspection. The 11th month Pulte inspector has told us that certain issues did not fall under the contract and they should of been handled when we moved in. I explained what we were originally told but he really did not seem to care. As of July 23, we have set up dates and have had to reschedule each time. The first was because the workers had too much work and had fallen behind. Maybe if the work was done the first time they would not have so many issues. While Pulte may build nice communities it is not worth the trouble dealing with them.

We contracted in good faith with Pulte Homes for a new home in Corkscrew Shores in Estero, FL back on Feb 4, 2016. We chose an elevation (outside fade), specifically because we liked the fieldstone applied in a random pattern on the two-storey bump-out creating the house's curb appeal. Pulte charged us an extra $9k for this facade. After an initial walk-through before the wall board went up, (almost three months after construction began), the construction supervisor casually remarked, "Oh by the way, we are applying the outside stone in a different way." This change entailed putting an ugly piece of metal flashing across the front of the home about two-thirds of the way up creating a scarred look within the stonework.

I purchased a home from Pulte, and the experience has been horrific. My wife and I have had multiple problems since we moved in. One of the major issues is that it does not get cool upstairs during the summer or warm in the winter (brand new home). Temperatures get above 80 in summer and below 60 in winter upstairs. There is an extreme difference from the bottom to the top floor. Pulte has admitted something is not right, but it has been over a year, and they "are still working on it". There have been times that it is so hot upstairs that we have had to sleep downstairs. They do not care about your well-being and will tell you anything to have you purchase a home from them.

I checked a box on the feedback form that says I'm posting my opinion... but I will be as objective as possible. And the pictures I'm attaching are not my opinion - they are exactly how my yard looked at the time. Here's my story. I closed on my Pulte home in November of 2015; the build experience was good. The salesperson and the project manager were both a pleasure to work with. The sod that the landscapers had laid down was dormant Bermuda grass (which is normal, considering it was put down in late Oct/early Nov).

We bought a new home from Pulte three years ago. During our closing, they informed us that our property taxes were based on unimproved land and to expect an increase in the coming years. They estimated our property taxes would increase approximately $130. We signed on the dotted line and closed on the home. Flash forward three years later, our property taxes increased over 200%, as did everyone's in the neighborhood. Needless to say, there have been many people who have been forced to sell their homes because Pulte negligently estimated the future property taxes in order to sell/close homes. I will never buy from this home builder again. They practice deceptive loan processes.

Our experience with Pulte has been a very unfortunate, nasty, and exhausting experience. If before we decided to buy a house from this company we knew that the customer care would be such a disaster we would have never bought a house from this company. Now what we are going to do is to at least warn other people of the hassle they might experience after they sign the “holy sales and purchase agreement” which is what Pulte is bragging about, holding it as an iron fist directed at people's mouth.

Since we took delivery of our home in Lake Orion Michigan, it has been a battle with getting their customer service rep to show up, even for the times she sets the appointment. No trade scheduled thru her has ever shown up on the correct day, except 1 when she was supposed to schedule them all in one day... her plan not mine. And yes she's stupid, no clue about any aspect of building. Final Grade was supposed to be done 3 weeks ago, any day now, this past Tuesday or Wednesday (It's Thursday). No call, no final grade, no rain to prevent it. Just no... customer service.

My Pulte Home is only 3 years old. My roof shingles have flown off at least 10 times in this pass 3 year. This is not just 1 shingle is multiples. Pulte only has a 2-year warranty for roof/shingles. They refuse to take responsibility in buying horrible shingles and refuse to go any further in helping me. I hired a 3rd party roof specialist, he stated that its not the installing of the shingle is the type of shingle from IKO. Even when the shingles flew off multiple times before the 2 year warranty was up. PLEASE people be advised and be aware!!! PLEASE BE aware of IKO as well!!! They will not take responsibility as well.

I have called and email Pulte warranty at least seven times. I purchased my home in 2011 and Pulte refuses to correct the cracked barrel tiles. I was told at signing that barrel tiles are warranted for five years. I had my roof inspected and sent Pulte a copy of the inspection. They even inspected a neighbor's roof and has refused to inspect mine. The neighbor and I closed on the same date.

If considering purchasing a Pulte/Centex (new or occupied) be sure to have it inspected from roof to foundation. I have owned two new homes and several preowned homes throughout the United States and this new Pulte/Centex home is by far the worst constructed in regard to detail that I have ever owned. It appears it was just slapped together without regard to detail from start to finish. Problems include, to name a few are: Electrical, tiles/grouting, roof leakage, shower door not level, and leaking, sloppy stucco work and painting inside and outside. Buyers beware when buying a Pulte/Centex home!

Snow and rain entered our attic via the roof exhaust vents, causing water spots on our ceiling for years. We discovered that Pulte had drilled 4 holes for each eave (soffit) vent that allowed air into our attic instead of cutting a rectangular hole to allow adequate air into the attic. The lack of air into the attic reduced the air flowing out of the roof vents, which allowed the rain and snow to blow into our attic. The colored line in the photo shows where the cuts should have been.

My 81-year old disabled mother is excited about purchasing a new spec home in Del Webb/Dove Mountain, Tucson, AZ. She is in the process of obtaining necessary funds from her Trust at Comerica Bank, who is blocking her leaving their Bank and taking her account with her - along with delaying the closing of this home. Pulte seems to be taking advantage in charging obscene daily rates, keeping $25K in earnest money and not being able to bend or negotiate in this matter. This has been beyond anyone's control and retribution will be sought against Comerica by the attorneys already employed in this matter. Seems Pulte should provide some type of reasonable requests (one was initiated by Buyer), rather than take full advantage of this unfortunate situation. Other contacts have been made to the AZ Attorney General, Comerica CEO and social media will be the next avenue.

My family was supposed to close on an apartment this Wednesday (2/10/16) (flats at Metrowest). However, this past Sunday we passed by and were able to walk into our future apt and it was trashed. There was noticeable damage to the apartment. Pulte Homes offered to "clean" it to as good as new, which is not new when you have throw up all over and wine spilled on the rugs along with traces of drugs and bottles everywhere. I spoke to a worker and this isn't the first time this has happened but the first time a customer has known about it prior to closing. He said earlier in the week something else happened at an apartment above it and even after that they didn't get the cameras to work until after the police came to make a report about our future property.

I bought a new house with Pulte Homes in July 2016. During home inspection, I found issues on hardwood floor, and the construction manager said that this would be fixed 2 months later (september 2015). But several inspections has been made, nothing, no fix performed and the quality manager keep buying time and firm date to fix. I've also found issues on carpet, which they installed several pieces of the carpet and the result of this, several carpet seem everywhere. The sales manager promised to replace the carpet if the fix was not enough to remove the carpet seem, but it's still very evident and the quality manager does not give any evidence to fix. I am very disappointed with Pulte Homes. The quality service is very bad and inefficient.

I purchased my home in June. I have had some issues with the home and ultimately paid out of pocket to have them fixed. My Tibet surround sustained a crack and I was told by Pulte it was not under warranty. More than that the HOA which is controlled by Pulte has been a nightmare to deal with. I wanted to have a fence built and attach it to the fence behind me. Unfortunately, the homeowner never had the fence stained as he was supposed to. The fence is an eyesore. The HOA said they don't go onto a homeowner's property so I am forced to have the fence brought closer to my home. I then filled out the architectural request to use rubber mulch in my yard.

I am under contract to buy a new home in Lawrenceville, GA from Pulte... They had a beautiful model home... We selected nearly every option that were shown in the model home which nearly doubled the purchase price. We're 2 weeks from completion date and the house looks NOTHING like the model. Everything is different including the color of kitchen cabinets. They're claiming what is installed is what I selected but they conveniently no longer have the actual sample for me to compare against. I have a list of items that are entirely different from what I thought I was getting.

Since living in my Pulte Home in the Prestigious Boulders community, I have experienced multiple issues with the new home. Electrical, cracks in the concrete, paint peeling off the exterior, tile grout coming loose, water leaks, you name it. It hasn't been a good experience in the 5 months I've lived here. I wish I could give this house back. Very dissatisfied.

I contracted back in Feb 2015 to have a Pulte home constructed in new Nexton Community Summerville, SC. The construction was of very poor quality and still is. The superintendent did not perform daily inspections. I had to perform QA and QC daily inspections. The home was incorrectly framed, the revised house plans were not provided to the framing contractor and there were so many other issues. Recommend to anyone building or purchasing a Pulte home hired a licensed inspector. I did and the framing report inspection was 17 pages of code, OSHA violations and pictures. The final inspection was 87 pages of code violations and pictures. Needless to say, I made the decision to not buy the house. I have maintained both reports. Pulte did return my deposit however, I spent out of pocket approximately $1,100 for 2 inspections and a home appraisal. I requested these funds also be refunded but Pulte refused to do so.

We currently have structural damage to our dining room and basement due to a window that was installed improperly. Although we are still under our structural warranty they refuse to pay to fix the damage and reinstall the window correctly. I am currently under a lawsuit with them. Other neighbors in my area have also experience shoddy workmanship with their Pulte homes.

They did fix it at 10 years but it's leaking again after 11 1/2 years again. They told me to call my home insurance.

When we signed up we inquired about membership in the Private Golf course in the community that Pulte also owned. We were told the initiation fees and annual costs. We decided to join the course and specifically asked what would happen when the community was built out. The exact answer we got was "Pulte is not in the golf business. When they are done building they will turn the course over to the members for a dollar."

Well, I was in market looking for new homes. I came across a property of Pulte Homes and stopped by. They took all my information. An year later I started getting notification from them for VIP event where you can book your house in advance at a good price. We decided to do the same. Gave them check of $1000 as deposits. 20 days later we liked the house and decided to buy it but when we went back they raise their prices exorbitantly. There was almost an increase of $20-30k just in 20 days because they were selling. Then again we worked around our numbers ad went back, we saw another increase of 30k. I thought this is not correct. They have raised their price thrice in last 45 days for only reason they were selling.

Contacted Pulte Homes in May. My house in Fort Worth sold in June. Was excited to move to the Hill Country Retreat. They originally asked for earnest monies of $1,000.00. Because I did not want to use their mortgage company they insisted I send them another check for $10,000.00. I was very hesitant due to what I had read. However, I was serious about the purchase and did what they asked.

We bought our first Pulte home almost 10 yrs ago in a Del Webb and they wined and dined us since we were some of the first of 1,200 houses to be built. We were treated very well and everything was perfect. We just bought one of the last houses built and sold so they could leave Del Webb. We closed the papers without a lawn with the promised it would be done weather pending. Well, a crappy job was done on leveling the soil and soil was brought in without sifting. Then when we were gone on vacation, the lawn was laid and we have had no justification and our lawn looks like a cow pasture. There are lumps and bumps everywhere. It was laid on rocks and weeds. They are satisfied with the job they did and if that is a sample, it is very, very sad.

I purchased my home in 2008. They gave me the wrong lot in the closing. When the tax assessor caught it, they had to redo my papers and I lost 800 on the homestead, with no recourse. Greenbriar is a mess. Landscaping is bad, cutting screens. Children in the street no place to play. Not enough side parking. If you put 2 vehicles in your driveway now a sticker is put on your car with warning to tow out of your own driveway. It is more renters than owners. They don't respond to any issues. Demand you, don't dispute your payment for their neglect or they will send it to an attorney that I am sure we are paying for with hefty fees. Never buy here, it's very bad situation. They treat you like you're renting. It is horrible.

Since the beginning of this process of building a home in the Frisco Lakes area in North Texas, we have experienced delay after delay, followed by excuse after excuse. "The rain caused a backup, the crew never showed etc...etc...etc...." I have confided to these folks to just level with us and the response... when there is one is the same - "These things happen...sorry." My wife has lost all the excitement in our retirement home and I hate seeing her disappointed. Therefore I have had my fill with Pulte. We have had to point out NUMEROUS things done incorrectly to them such as shower heads in the wrong place... tile not done correctly, and cabinets for the kitchen being forced into areas where they should be customized. Every email is met with either a relay to someone else... or no response at all. If you have your choice between having Pulte build your home or living in a refrigerator box... I would suggest you give the box careful consideration.

We had our house built in 1999. Worse experience ever. The sales rep was awful. We had to call them back out many of times for several things. Our upper floor had a big dip in it. They had left a joist out. We had issues with windows. Many are uneven. The whole experience was just Bad! Now 16 years later we had to fix our Pedestal sink in the powder room. The only thing attaching the sink to the wall is caulk. Amazing the shortcuts they take. The original water heater had started leaking before the walls were put up. We were told they could only fix it and not replace it. I was told that it would still be covered under warranty. So I called the Water Heater manufacturer and was told the warranty was no good. I had to fight Pulte to get it replaced. I would not recommend them to anyone.

I called Pulte Homes emergency service line that services the DC Metro area. I spoke to a woman who thought that my stove catching on fire was a joke. I explained that a pot of water boiled over and that another burner tried to ignite and the entire cooktop went up in flames. She told me that I admitted to causing the damage myself and that there was nothing she could do. I asked if she had ever had a pot of water boil over and she said, "I will give you the super secret hotline number. Don't tell anyone I gave this to you and call them, they will send someone out." How ridiculous is that for customer service? What an ignorant woman she was? I called her super secret hotline and it was the contractor for Whirlpool and their customer service was great. They were concerned and have someone coming out to look at the cooktop immediately. As for Pulte Homes, their "emergency service hotline" isn't so HOT!!

I have built 12 houses and I can say that building with Pulte has been a very aggravating and tiring experience. My biggest problem was two sections of my garage floor needed to be replaced. After having to write letters and a lot of go arounds it finally got done, and all I can say is a two year old could have done a better job. And if you plan on building in a new development be prepared to deal with traders who destroy your property. And when you let Pulte know, if you don't have concrete proof they make you feel like you are the guilty party. My recommendation is, if you build with Pulte be prepared to be there everyday during construction and be prepared to fight. Also very poor quality windows and sliders and workmanship.

I bought this home as a rental property in Oct, 2012. After a routine inspection done by my management company on or about the 9th of April, there were quite a few foundation issues found. I reported them to the Customer Service department for Pulte/Centex as I was instructed to do. It took 6 attempts of sending the inspection list with the problems outlined for the CSD to look in their Spam folder to see that my emails were being directed there. That is problem number 1. Problem number 2 occurred when a person from the CSD made an appointment with the tenant directly without contacting my management company, which he was advised to do. He then went to my property at ** and proceeded to tell the tenant not to bother him again and that he would not be coming out to my house again.

Pulte has to be the worse home builder ever. I'm not new to having new home construction. This is the third home we have had built and never had such bad experience before. We have had many smallish issues which were all "repaired" with band-aids. However, we have a major flooding problem of our entire front and back yards. The water runs through like a river. It is so swift it washes away mulch, grass, plants and anything else that happens to be in the way. Then it stands for several days causing mosquitoes and can bring snakes. We have begged Pulte to fix this but they lie about having someone look at it who never come. They will not honor the warranty at all (if there is even such a thing). We purchased this home so that we would be set in our declining years. So much for that. I just want to warn anyone thinking of purchasing a home from Pulte, buyer beware!!!

I love Centex Homes. Their neighborhood and house quality is OK. Pulte, however is BAD, BAD, BAD. Centex installed a roof that needs to be replaced. When I repeatedly call Pulte Homes and request somebody to call me back about the roofing which is under warranty, nobody will call me back. When I had a problem in the past, and it was still send Centex Homes, they were quick to respond. So obviously people do just not care at all about its Centex Homes customers. It looks as if Pulte wants to kill the Centex home business.

My house is pretty new and I just moved in for two months. However, during the two months, I have already found so many problems! The first thing I found was that I couldn't close my door for my laundry room when I put my washer and dryer in. They finally figured out they measure the location of the door incorrectly. So I have to ask for two-day leave from my work and watched them cut the wall and move the door! Why they didn't do it correctly at the beginning??? Then they didn't put enough stud on the wall above the fireplace. There is no way for me to mount TV! This is really ridiculous! Not mention of so many other problems, such as my water heater was down, lights was down, bubbles in ceiling... Remember, this is a NEW house!

Pulte homes are the worst home builder in the country. They hired a cheap contractor to do the job and from very far away in case if you need to service. When you have a issue and call the warranty service, they will give number of contractor to contact them. While you call the contractor, either they are out of business or they are no longer responsible for it. For instance, HVAC unit has issue in very cold weather. Few contractor will out of business and they are no longer responsible for it. So you have to hired unknown contractor to fixed the parts. Since new contractor did not installed originally, they will charge more for the service and you may lose the manufacturer warranty.

Very unhappy with Pulte Homes!! Me and my husband bought a Pulte Home in Rio Rancho, NM which is going to be a year now on New Year’s Eve and we have had nothing but problems with our BRAND NEW Home. When you think of buying a new home you expect to be coming into a home where there will be no problems but that was far from the truth. When our home was being built I went to check on the house 2-3 times a week just to make sure everything was going ok and one day when I walked to the backyard I found beer bottles! (Were the builders really drinking on the job!) I reported this and I heard nothing back. To this day I am still finding pieces of glass, which my son can cut himself on. A couple of months after we moved into our house that's when things started falling apart. Since we moved in, our floors have been cracking, our toilets were leaking, they didn't put in the right stoppers in all our sinks and bathtubs, they put the wrong sliding glass door that leads to our backyard which here in New Mexico we get really high winds so there would be so much dirt and sand that would come in, our heater/AC wasn't working correctly, the garage door wouldn't shut and close properly, and the flooring that lines the bathtub started to lift!

We purchased this house ten years ago. During the first year, we had several complaints which Pulte fixed. The problem is that there are some things which become problems as time passes. We recently had problems with the faces of the bricks, that Pulte had installed, falling off and the mortar between the bricks falling out. We had to have the entire front porch redone because of this and in some cases half the brick were missing. Many of the bricks in the rowlocks had problems with the faces falling off and missing mortar. Pulte has twice told us that our warranty had expired and they would do nothing. This was an expensive repair. I have thus far identified six other houses on our court that have similar problems. Driving through the subdivision, I have identified several other houses that have the same problem.

The central heat and air installed on my home was faulty. It was not noted on the inspections. However, the grass was laid after the inspections. The contractor ran over the sidewalk, hit the mailbox which I noticed and they fixed. The central heat and air unit appears to have been hit by the BOB Cat, or was just a factory damaged second that they installed. I requested the unit be replaced. They indicated as it was functioning and the damage was cosmetic they would not.

We have had 2 serious leaks from PEX water pipes in our attic. Had to replace over 1000 sq. ft. of flooring, drywall on the walls and ceiling plus 2 service calls by plumbers. Their answer is "out of warranty, good bye". According to a Las Vegas newspaper they re-plumbed homes there...why not mine?

One week ago, our roof shingles blew off the roof. We notified Pulte warranty center. They responded that they have notified the contractor. It has been over a week. We have had a snow storm and torrential rain since this happened. There has been no attempt by Pulte to fix the roof and the contractors are on our street building one house after another.

We are near 70 years old and live in Oregon. On September 10th, my wife and I signed a contract to have a house built in Britton Falls, Indiana to be close to family. The house was to be started at the end of December. Included with the contract were 10 requests for what Pulte calls "Non Standard Options or NSOs", none were very complex and two of them were even suggested by our sales representative. It is Pulte's procedure for a customer to sign a contract and then get approvals and prices for these options. Even though this is not a good practice, we signed the contract. We were also "encouraged" to use Pulte Mortgage to avoid huge penalties for not closing when Pulte demanded.

My wife and I moved into our brand new Pulte home in Mesa, AZ on April 27th 2012. The first 2 months we lived there, we had our house torn apart like a construction zone because of 4 different plumbing leaks that damaged multiple rooms, ceilings, carpet, walls and cabinetry. The 1st leak we thought was an oversight, the 2nd leak may have been a coincidence. Then when the 3rd leak happened, we thought ridiculous. Then when the 4th leak happened, we thought it must have been a joke. Maybe some restoration company sabotaged the job so they could have future work. Pulte took 2 months to get the work done on the 4 leaks. When the 4th leak was brought to their attention, they tried to make it look like it was our fault because they were ashamed.

We purchased a new home in the Fairhaven subdivision in Schertz, TX. After two years, it was evident that the home is sliding downhill and tilting at an angle. We repeatedly contacted Pulte who sent a engineers out three times over a period of one year. Each time, the settling had increased. They stated that the 4 ½ inches difference is within normal limits and does not need to be repaired. Other homes in our subdivision have horizontal cracks and splits in the foundations. Pulte patches these and they recur within several months. Some homes have been patched as many as three times. This builder needs to be stopped.

Because the foundation bricks were not structured correctly, every room on the backside of my house leaks. Also, major portions of the roof, where we can see daylight through the leaks, have caused major damage to the ceilings in the following rooms: