Pulte Homes

I spoke with Monkia who assured my husband and I that she would send us the links to apply for the loan… She responded to emails several times but we NEVER received anything from this sale consultant… I asked my husband, "Do you think we are too dark to live in the community.." We are financially stable, great jobs, and good credit that well qualified us… But she didn’t bother to reach out to a potential buyer.. It’s unprofessional and rude to see people treat others like non human… We have every right to live comfortably just like any other race.. We will continue to look for homes that truly appreciate buyer who’s willing to buy a home…

We recently built a home with Pulte at Del Webb. They put in a defective dishwasher so they could close quickly after we chose another mortgage company other than Pulte. If we had done more research we would have never chosen Pulte. Found it very interesting how they release lots to be sold as well and then say the price is about to increase. BEWARE. Please research and review ratings before buying. These are cheaply build homes and they are misleading with their beautiful model homes. Huge mistake to buy an overpriced cheap Pulte build home.

Stay away!!!! Stay away!!! from Pulte mortgage..... I gave them 1 star because there is no place in here I can give them a lower star than this. These people are the worst!!!! No customer service at all. They are horrible. We started a process on a new construction in february 2021 and 10 months after one week before closing they denied the loan just like that!!!! That was the most inhumane experience with this people....

After engineered wood flooring splintering from day of closing, Pulte agree the floor was installed improperly and they would replace it after 2 years have passed. We followed Pulte’s instructions to move our items on the first floor of our home to one side while they removed the wood floor on that half to let the concrete dry. Instead of letting the floor dry, Interior Logic - the contractor Pulte used - decided to sand the concrete spreading dust all over our home. Everything is covered. Concrete dust is in beds, dishes in cabinets, carpet, clothing in closets and drawers. Every square inch of our home has concrete dust on it and they are ok with this.

We purchased our home over 3 years ago. Soon after moving in we heard clicking and popping noises from our ceiling/roof. After 3 years and no answers we were forced to sue Pulte. They were not responsive and until I sent an email to the CEO and mentioned a lawyer they miraculously found the problem. We have multiple cracked/twisted trusses. Pulte brought out their “team” to find the problem, form a plan and fix. Over 3 months since their team was at our home….nothing. We love our home and community but would never buy a Pulte home again. Beware!!

BUYER BEWARE!!! Pulte is the absolute WORST builder ever. They have no regard to human life whatsoever. Let me explain… The home early in the process had some windows busted out at the rear of the house. The house backs to a major street. My family would visit the house often during the build process, and noticed that more windows were getting busted throughout the process. I had no idea what was going on and just assumed that the construction crew broke them on accident. Come to find out 2 weeks before we were supposed to close, my home along with all the others on my same street were constantly getting vandalized by people throwing rocks from the sidewalk just on the other side of the wall. (SEE PICS of the damage and huge rocks on the wall next to my house)

Our new home was constructed by Pulte Home and we closed in September, 2017 (Auburn Hills, McKinney). I understand everybody's experience is different but mine was really bad. Pulte used the lowest quality material you can find. Within a year moving in, we had problem with everything. You close the door, the bottom of the door is a gaping hole. They kept adjusting the door without fixing it until the 1yr-warranty is over. The counter top was not level and so the sink mounted under the counter top separates from the counter top. We had leaks under kitchen sink and when we opened the cabinets it was an eyesore..see pictures for yourself.

This was our third time with new construction and the worst experience ever. The structure of the home seems overall pretty good, but we’ve only been here a week (Columbia, TN), so take that with a grain of salt. Their weekly build update emails are generally 4-5 meaningless words. The finishing of the home is awful. Serious lack of attention to detail: grout smeared on the granite which was also scuffed and scratched in places, awful paint job throughout that was repeatedly “redone” with no major improvement, paint drips and blobs everywhere, scuff marks on the walls and floor, holes in the grout, scratches on the cabinetry, unpainted areas throughout, and super cheap no-name faucets and “carpet”. Zero options for upgrades that we gladly would’ve paid for. I could go on. No one really cares during the process. Once you move in, they care even less about you and just tell you to claim it through the one-year warranty. Never ever again.

We are currently building a home with Pulte. The home has failed all 3 rough inspections. Major design changes by them without any consideration to us the buyer. You would get better customer service buying a $20 shirt at JC Penney over buying a $430,000 house from Pulte. Pulte, Overpromises and Underdelivers. Save yourself the hassle. Pulte uses a vendor for contractors that are not dependable. Pulte let the rain pour down on our framing for weeks without a roof or sheathing causing mold and now we are fighting for remediation. Use a custom builder. You will have a lot more control, dependability and transparency. We haven't had supply issues, we have had integrity and dependability issue. Learn from our misfortune.

We purchased our home in May of 2021 and moved in August 2021. The builder Mike was amazing as was the realtor for Pulte. Beyond that everyone we have dealt with has been a disaster. We have had so many issues since moving in, and even more issue getting Pulte to get the issues fixed. Many of the boards under the cabinets were not nailed down, drywall looks as though it was done by a child! There are so many drywall issues, knicks, uneven walls, and paint just dripping down the walls. The kitchen sink is not mounted correctly. Instead of clipping the sink in they mounted it to the side of our cupboards and two general contractors have come in our home and said this sink will fall. The granite for the sink was not cut properly therefore this is how they had to mount my sink.