Pulte Homes Reviews

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About Pulte Homes

Pulte Homes develops residential properties, including single-family homes, townhomes and condominiums. Established in 1950, it offers a variety of floor plans, customization options and smart home technology. Pulte Homes operates in 23 states to provide diverse housing solutions.

Pros
  • Responsive customer service
Cons
  • Poor workmanship reported

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Pulte Homes Reviews

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    How do I know I can trust these reviews about Pulte?
    • 4,696,463 reviews on ConsumerAffairs are verified.
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    Page 1 Reviews 0 - 6
    Customer ServiceStaff

    Reviewed March 21, 2025

    Coming from Michigan I knew people who purchased Pulte homes and their experiences were consistently terrible, and my image was one of total negativity. Now in Florida, I signed for a home by DiVosta, a Pulte subsidiary (my term). My experience has been overwhelmingly positive! We have had a couple of issues with our appliances and one with shower drainage. But, our Building Contractor, John ** has been exemplary!!!!

    Each time I’ve had to call him his response has been immediate, and every incident, minor or not, has been resolved immediately. Working with him has changed my image of the Pulte corporation, and because of him I’ve recommended our developing subdivision to friends, both in and out of state. He has made our move an overwhelmingly positive experience, and our neighbors have expressed identical feelings.

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    Pulte Homes
    Response from Pulte Homes

    We could not be happier to hear that, Daniel! Thank you for trusting us to build your new home and we wish you all the best. ^Abby

    Staff

    Reviewed Jan. 26, 2025

    Annalisa ** assisted my wife and I in an unforgettable, professional manner. Her knowledge of the Slate Ridge Community in Ohio was flawless. She took her time to show us all the steps relating to a new build. Best sales consultant we have encountered.

    Michael **

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    Pulte Homes
    Response from Pulte Homes

    Thank you so much for the kind words, Michael! Our team members are truly the heart of our company. We appreciate the feedback! ^Abby

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      Customer ServiceContract & TermsPunctuality & SpeedStaff

      Reviewed Oct. 23, 2024

      This has been the absolute BEST process my husband and I have ever experienced. Upon our initial meeting we were offered an incentive to help "sweeten" the deal, which sold us even more. After we moved in, I inquired about the incentive and was told that it wasn't included in the contract. However, after a pleasant conversation with Charlene, she advised that she would get back to us ASAP and she did. We got informing us that we were on the schedule and the most BEAUTIFUL job has just been completed today! I rate the Pulte Group ⭐️⭐️⭐️⭐️⭐️+ for their professionalism & genuine concern to satisfy their customers. Way To Go Team Pulte!!

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      Pulte Homes
      Response from Pulte Homes

      Thank you so much for this feedback, Malva! We love hearing that our team made your experience excellent. We wish you all the best in your new home. ^AH

      Staff

      Reviewed Aug. 31, 2024

      I want to express appreciation for Mr. Bradley **. He goes far beyond the normal in his ability to sell you the home you really want. It is obvious that he cares about you. He empathizes with your need and seeks to fulfill it. Honesty and integrity are his strengths. He exhibits a masterful understanding of the entire home building and real estate process, and he answers questions with experience, clarity, and sincerity. Anyone that I know who is looking for a knowledgeable, no pressure, and for-real salesman I will send them to Mr. **. I’d be more interested in buying a home from him than from any particular company. He has raised the bar and represents Pulte Homes with excellence.

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      Pulte Homes
      Response from Pulte Homes

      Thank you so much for sharing this feedback with us! We are so pleased to hear that you had such a great experience. ^AH

      Reviewed June 25, 2025

      After having 10+ homes built or renovated over the past 50 years I can unequivocally say that a Pulte built home is the absolute worst possible experience in every way. The construction is beyond dismal. The representatives continually misrepresent the product. The post purchase assistance is below horrible. Over the past year and a half my wife and I have consistently searched for positives. There simply are none. Check the BBB for more info. The one and only mistake we have ever made regarding home builds or purchases!

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      Customer ServicePrice

      Reviewed June 24, 2025

      Poor quality construction with little attention to detail. Houses are expensive and constructed on the cheap. We recently built a new house in Ohio and have had many issues. Service after the sale is nonexistent and a joke to be honest. Corporate is quick to respond to posts like this as they know it hits their bottom line, but you just get dumped back into the same BS system. Cracks in concrete pavers, HVAC components not finished until we realized it months down the road.

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      Installation & Setup

      Reviewed June 24, 2025

      I purchased my Pulte home in 2022 with confidence in my new built home only to be disappointed along the way. I have already spent money on all crappy installed appliances and of course the warranty is expired after only 3 years. I had to replace a bathtub for a hairline crack. At installation a oven that circuit randomly went out and now a whole HVAC system. This is unbelievable. I would not recommend these homes and the headache of no one to help.

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      PriceStaff

      Reviewed June 17, 2025

      They'll put a roof over your head, that's about it. The quality of the construction is poorly done. Items are finished just enough. Missing grout in bathrooms, poor quality paint that is easy to mark and comes off when you rub it with a rag, uneven tiles that are just within spec to not be bothered. Got a warranty claim? They'll get around to it, eventually. Found large water damage from a poor roof repair and instead of getting to it quickly, to at least stop the leak during our rainy season, they schedule a guy to look at it over a week out. That's not including sheetrock and insulation repairs. Just remember when buying a home, the layout may be nice, the sales team may be nice during the process, then you're left high and dry after signing the dotted line. Great layout options. Scrappy quality builds for the price.

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      Staff

      Reviewed June 9, 2025

      We purchased new construction home and from day one, we had issues. Most of the contractors they use are sub par, the cleaning people they use are horrible, they use one cloth to clean everything, I,e, same one to wipe off the counters in the kitchen to the bathrooms. However, just as disturbing was their workmanship, we had to go through 2, appliances that were broke, there were several other issues, just too much to list, I will say at one time they use to be good, many years ago. This is not the same Pulte.

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      Pulte Homes
      Response from Pulte Homes

      Hi Roksana. We are so sorry to hear that you had such a disappointing experience which changed your opinion of our business. If there are any unaddressed concerns we can help with or additional feedback you would like to share, please feel free to private message us. We just ask that you include your address and contact information. Thank you. ^Abby

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      Customer Service

      Reviewed June 6, 2025

      Pulte Homes: A Post-Closing Nightmare. We closed on our Pulte home in March, and while the pre-closing experience was smooth and responsive, the post-closing service has been an absolute disaster. We made the significant mistake of closing with several pending items, including internal corrections and external finishes like painting, caulking, and repairs to driveway concrete holes. This decision has proven to be a huge regret.

      Immediately after closing, Pulte Homes seemed to vanish. Messages go unanswered, and when we do receive a response, it's a dismissive "we can't share an estimated date." It has now been three months, and these crucial outstanding items remain unaddressed. Based on our experience, I strongly advise against closing with Pulte Homes if there are any pending issues. Their responsiveness and support plummet once the sale is complete. It's incredibly disappointing to be left in limbo after such a significant investment.

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      Pulte Homes
      Response from Pulte Homes

      Hi Eduardo. We appreciate you taking the time to share this feedback so we can make leadership aware of your concerns although we are sorry to hear that our team has not been efficient at addressing these open items. Can you please private message us with your address and contact information so we can work on escalating this situation? Thank you. ^Abby

      Resolution In Progress
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      Pulte Homes Company Information

      Company Name:
      Pulte
      Website:
      www.pulte.com