D.R. Horton Homes

We bought our home and at first all seemed right. Sadly, any warranty need you can kiss goodbye. They will ghost you or take zero responsibility. Had had multi calls to correct electrical wiring (scary right)! They have finally managed to correct most of issues but we still have some. The electrical sockets will short with the least amount of usage and have to be reset frequently. The toilets barely flush. They said, that is just how it is.. Weird, it is not like that in any other house in our town..

I purchased my home with D.R. Horton Greensboro in May of 2021. Since then I have sent multiple communications to D.R. Horton and Slatter Management regarding our landscaping issues. My sodding along with all of my neighbors on the backend of our development is completely dead and no one will work with us to fix it. The HOA is placing the blame on the builders and the builders are placing the blame on the HOA. Leaving us homeowners with completely horrid looking exteriors. I’ve requested escalations and managers but to no avail. Sad part is we live in a townhouse so the yards are not very large. I don’t understand why we have to fight so hard to have this corrected.

I brought a brand new home from DR Horton. Had issues from day one! Liter had a leak my first night. After identifying all the issues on my 11 month walk through some issues were fixed but when they confirmed that all of my tubs (I have 4) were installed improperly all of the warranty work stopped. This was April of 2021. I have been calling and calling and calling and emailing. I get absolutely no response from anybody. I even called headquarters! I now have water damage cracks in my walls. My flooring is awful. I have doors that won’t close or lock due to poor installation. I had wet grass for a year due to poor installation. That was the last thing they fixed before ghosting me. I put everything I had into my home and DR Horton should be ashamed. This is heartbreaking! Going on a year and my issues haven’t been resolved. It’s so bad there’s a Facebook page for how poor DR Horton is building our homes.

We bought our home March 2021. We labeled issues before we moved in and labeled them with painters tape only to see painters tape still up and the issues not addressed. The neighborhood just got completed and half the neighborhood has their address nicely input into the brick outside and the rest of us have wooden numbers tacked to our garage. We have issues with cracks in the walls, our fence having gaps and breaks from being made of rotten wood, water pooling in our yard, the water heater going out, staples coming out of the carpet and weird stains coming from our shower wall. Which now the newest builds have tile showers and the rest of us have plastic inserts from Home Depot. Knowing what I know now I will never buy another home from DR Horton. How is none of this covered by warranty??

I am hopeful that anyone considering buying a new DR Horton home will review this first. I bought my home in July 2017. My hardwood floors from one side of the home to the other has started to separate. They give you a 1-year warranty and I do not feel this is ample time to see if a home has finished settling. I reached out to DR Horton and they told me to contact RWC warranty as it had a 10 yr structural warranty. I reached out to RWC and they responded but basically blew me off. I attached pictures but that did no good. This is a direct result of shotty work. They hire these subcontractors and are on a time schedule to close so they can get in, get out and get paid. Definitely a lesson learned on my part and I will NOT buy DR Horton EVER again!! If I could give a -2 stars I would. Buyer beware!

Several issues. Not a single door frame in the house is square. Screws in door frames don’t match and doors are falling off. Cabinets are coming off the wall. The kitchen floor is coming up. There is a lot of racket behind the wall from plumbing issues… paint issues. All around horrible work. The QC should be replaced. I hope to hear from DR Horton and resolve these issues without legal action.

I see plenty of new home buyers and I would like to add that this is not a recent problematic situation. We purchased our home back in 2015 and we started having issues within 2 years. The craftsmanship is poor, water leaks through both shower tiles causing crown molding and tile to rust and lift. All our windows downstairs are collecting humidity, therefore foggy. Our bathroom window is rusting. Most recently, we had to file a claim with our home insurance regarding ANOTHER leak and the ceiling is now a huge bubble. All appliances stopped working properly including but not limited to our washer/dryer, microwave, and refrigerator within a year. Furthermore (and this is the kicker), both our neighbors have had their pipes burst (also DR Horton)! Our rock fence that surrounds our backyard is creating holes and gaps. Our master bathroom shower is horrendous despite DR fixing it under “warranty.”

My dream seems to be coming to an end... Been in contract since November I bought furniture Kids have picked out rooms only to find out DR Horton may cancel the contract due to my conditional approval letter.. This is the same letter Rocket Mortgage has sent to DR Horton thousands of times with no issues but for some reason my letter isn't enough. I'm not sure if it's Rocket mortgage or if it's DR Horton retaliating against me because I didn't use their finance company.. I'm really writing this review in hopes that someone from DR Horton will contact me since I can only get a hold of the subdivision office. I really would like this resolve.

The cheapest most ridiculous houses ive ever been involved with. By far I could have built a dog house better than this. The cheapest most low quality job I've ever seen. And don't bother to complain because you will be sent to spam. Don't walk away run away.

Interesting..it looks as if I am not the only one dissatisfied with the quality and customer service of DR Horton. I purchased a home in November of 2020, it is now January of 2022 and I still have the following items unaddressed, items I alerted the warranty department of within a month of moving in. I currently have a shower in the master bathroom that is unable to drain. It isn't a plumbing issue, rather a shower manufacturer issue, after multiple calls and meetings with warranty, the plumbers, the shower manufacturer, I still have yet to have this issue addressed.