DR Horton Homes

We have had several issues with workmanship that have gone unanswered. 1 year walk through repair was back to original appearance 2 months later. Downspout left off neighbor's home (repaired within 1 year), neglected to repair our yard which was washed out due to no downspout. Home is 3 years old, exterior paint is coming off home, along with siding and underlayment. Placed several complaints with DR Horton, only response is “it is after your 1 year warranty”. DO NOT buy home from this builder, can’t understand how they are “America’s Builder” when they constantly scam the American home buyer and provide cheap work that they don’t stand behind! 1 star review is generous. I do not know how the government still lets them hold a builder's license.

We purchased a home in the Amelia Riverwalk neighborhood. The home was originally scheduled to be completed in January and we did not close until April. We should have waited until the house was properly completed rather than take DR Horton assurances that they would fix the walkthrough issues before closing. Total of 59 major defects including interior painting (had to paint the inside three times to get a uniform color), plumbing not completed, leaking toilets, wiring incomplete, electrical not functioning, trim not complete, ceramic tile floor covered in paint and grout haze and the list goes on. We had to follow up with the superintendent every day to get warranty items and they didn’t finish the list in the 90-day initial warranty period. After 90 days the warranty came under a different group within DR Horton. Remaining defects included:

My family decided to purchase a house in the Avalon Run Development in Maple Grove MN. We spent over 3 months meeting with different builders in the area but finally decided on DR Horton mainly due to the property/Location. The long and the short of it is after we signed on the dotted line, we found many roadblocks. During our design center meetings we asked for multiple custom quotes. All request were denied. Meaning we could not get them to even give us a quote. Later we found out that other families were able to get the quotes we had requested. After completing our design center we were told to sit back and enjoy the process. Yet the process didn't start out very well. We were told and provided documentation that gave us a timeline of events we could expect. Over a month after the process started we found out that our house was over a month late getting to the city for permit.

We purchased a DR Horton Express home in Casa Grande in May 2017. Along came the monsoons and rain and our backyard flooded, we actually had water ankle deep. I contacted warranty and the Representative that finally contacted me refused to work within my schedule to have someone come and "look" at the problem, not fix it just look at it. I was told I had to work around their subcontractors schedule - meaning I had to take time off work during the week and sit around and wait for them to show up.

If you're looking to buy a home DO NOT buy a DR Horton home. They are built like crap. I bought a brand new home in 2016. The plumbing is screwed up something awful. Toilets clog even with nothing but water in them, and sewage backs up to both showers. Running the sink causes the same backup, and when I do, it sounds like there are fish in the toilet. The kitchen sink and the sprinklers have never had cold water, no matter how long I run them. The sprinkler pipes were put in wrong, and they do not work properly. The community was sold as a "Gated Community" and there is a gate, ON ONE SIDE. The other side is completely open. I am so sorry that I bought this home. The horror stories that I hear from other owners are just as bad, or worse. The builder has the attitude of "tough chit, it's yours now". I would give it no stars, but then the review wouldn't post.

Very cheaply made considering prices are close to half million and more. Some lots are so small you cannot even put a pool on the property. They give Electrolux Appliances (see the many complaints about their refrigerators, dishwashers, and ranges. Garbage). Their upgrades they offer are standard with many other builders in the valley. None of their models offers powder rooms on first floor. You must use bathrooms for bedrooms. In some models (don’t know if it is all of them) the air conditioners are put outside back window, practically in your backyard. This builder has so many complaints nationwide it is scary. I think they are skimping on this development because of the astronomical price they paid for the land. Dr Horton, it’s time to repair your poor image, not validate it.

I purchased a townhome in Murrells Inlet. Several months after closing, had 2 large water stains on upstairs ceiling. Going into the attic, found clear indications water was from chimney pipe. Horton sent a roofer, who said he sealed a seam on the chimney outside. About a year later, water stains in the same spot. Horton sent out another roofer, who didn't even go on the roof. He went into the attic and said water was from condensation in the pipe, not from a leak. I contacted the HVAC company that did the furnace/AC and piping to the chimney.

I purchased a home built by DR Horton. It was described and sold as a 2 car garage. It does not fit 2 cars because they didnt realize they had to install stairs because the house is elevated. Mine is the first “Forrester” model in the development. In Forrester homes built after mine, they extended the garage to accommodate the required stairs. DR Horton has adjusted the stairs 3 times but cars still don't fit. Now they keep promising their next design will work but I havent seen anything. It has been 11 months. There are many other errors made to my house as well as all my neighbors, 15-20 of them with unsatisfactory workmanship. Don't buy DR Horton. You will be sorry.

DR Horton is the worst builder. They lie and cut corners to build homes in volume completely lacking in quality workmanship. These homes are built poorly with cheap materials. The warranty they supposedly honor for 10 years is an absolute LIE! They will do anything and everything in their power to place blame on you and not complete the work. The excuses from the customer service people and the building manager has to be the most insulting and ridiculous responses I have ever encountered. Zero accountability with all the electrical, structural and plumbing issues that continue to arise. How DR Horton is still in business is beyond me. Multiple class action lawsuits have been filed against the company for the exact issues listed. Purchasing a home from them was the absolute worst mistake myself and my fellow neighbors have made. Please adhere to the reviews and take them seriously.

Where shall I begin. DR Horton hires unethical agents which they train them to lie. I was told that our small subdivision of 35 homes will have a parameter fence installed since we back up to other homes, that was a lie. We were never advised that the subdivision sits in the center of 3 sewage plants with a forced air pipe with release valves sits right outside the subdivision so every night we have a wonderful smell of raw sewage and feces that fills the air.

DR Horton has a reputation for selling cheaper homes. However, for $300,000 for an 1800 sq ft home in the ghetto of Vancouver, WA, this home is extremely cheap. The flooring is already wearing after only living here for 4 months. You can tell that quality of the build is not a matter they pride themselves on, they pride themselves on how fast they can construct a house. The fence in the backyard was obviously the cheapest they could find, and some of the panels were nailed down on top of each other. Even down to the lightbulbs, a number of the bulbs have burnt out after only 4 months. The quality of the architecture is subpar, not much thought went into the actual home itself.

Our experience with DR Horton warranty service is nightmare and desperate. The house was built three years ago and there was heavy rain during that time. The subfloor on the second floor was exposed to the rain and delaminated, flacked, swelling. They still installed the carpet on the subfloor and delivered the house to us. We didn't know there was any defect when we got the house. However, our tenants felt the whole floor was very soft and bent and we reported it to the DR Horton. Their customer service didn't admitted it at the beginning. But our tenant have a lot experience in the construction and is a supervisor/director who managed several hundred million construction projects. He strongly believed the subfloor had defects and asked us to have Builder remove the carpet after they moved out. In the beginning, they only agree to replace several piece of subfloor.

My experience with DR Horton has been horrible. I was lied to and basically bullied into buying my home. When I attempted to resolve the biggest issue DR Horton was unwilling to fix it and I had to settle for a subpar alternative in a home I hate. Additionally, they placed a street light at the edge of my that I did not mind, the other issues with my home were worse. Rather than fixing my problem they ripped out the street (because their president thought it was unsightly) light and left my driveway in shambles. I have also had electric and plumbing issues that were not addressed because their warranty department is useless. I hate coming home every night and seeing the front of this ugly home. I would sell it but I am afraid I will lose thousands of dollars. Purchasing a DR Horton homes was the biggest mistake of my life.

I purchased a DR Horton Express home in August 2017. As with any home, new or old, there are always issues found during walkthrough, inspection, and after having lived in the home several months. Although there were several issues, the customer service representative and building representative made certain all of my issues were addressed and fixed and answered all of my questions. When more homes were sold and customer solutions became extremely busy, it took longer for someone to get back to me and longer to get contractors to the home to fix the problem; however, they did eventually fix everything.

The new home was built less than one year ago and have many defective issues inside and outside of the home. The Warranty Department consist of people scripted to refer you to the warranty book and stall you for several weeks without getting much done. The Builder for our home at Tributary in Lithia Springs, GA, was incompetent and we reported this and nothing was done, as he still works for D.R. Horton.

Our experience with DR Horton has been great, every step of the way, from the sales staff, to construction to warranty follow up. We have been in our home for a year and a half and had a couple of minor issues that we just noticed. We submitted a warranty request and got a response within 24 hours. Repairs were completed within 72 hours. Everyone we have dealt with has been professional and courteous. We are very pleased with our house and would definitely build with DR Horton again! We live in Katy, TX in an Express Home.

I am so disappointed in my home that I truly wish I never bought it. Purchased 6/14/17. Now a year old and all floors upstairs are squeaky and boards are shifting. Sounds like a 50 year old house. And none from the warranty cares. They won't call me back. They won't email me either. House is just 4 months outside the 12 month mark. I hate my house. I've cried so many times because I lost completely and the company won. And there is no protection for me because they've already been paid for the house.

We had a new home built in March 2018. We had some issues with first walkthrough they said they would have fixed before final walkthrough. They were never addressed. We were told to file warranty claim. So we did. They came out. Looked. Said there was a problem and never returned, they don't return phone calls or emails. Our front porch where the roof pillars sit on top of it is cracking and splitting. They said they don't cover that, our driveway has completely spider webbed. They said they don't cover that. That is DR HORTON'S go to line. "We don't cover that". They blame it on everything else, the contractor, the material used, the weather... They took our 500k plus and gave us the finger laughing while walking away.

Purchased a home at the Ways Station Community in Richmond Hill GA in June and prior to signing a contract, I asked about the amenities specifically the pool. The agent said it will be a large community pool and bigger than the community pool that the neighboring community pool located down the street. We saw the rendering and was given the impression that was our community pool. DR. Horton has duped this community into believing our pool will be a large community pool, however what we are seeing being constructed is a small pool and not very family/kid friendly. Not a zero/beach entry like I was told was being put in. Many other neighbors are also upset that what was told to us is not what we all bought into. This pool would probably accommodate 5-6 families comfortably, any more than that it will be crowded. #deceivedbyDRHorton.

Where do I begin. I speak for our established older neighborhood in Hampstead N.C. Last Summer our world was turned upside down. Before 80 acres were approved to begin clearing DR Horton came with full fury with every huge piece of clearing equipment and leveled hundred year old oaks and pines to a desert sand field. We reported them to the county commissioners and they at best got a slap on the wrist. Bad went to worse. Have you ever lived next to a chipper that makes your whole home shake? CAT equipment that was constantly beeping from sunrise and to even past dark. Huge dump trucks to tree logging trucks on our very narrow street. Trying to keep some sense of sanity while clearly not being able to give our home away at this point, we put about 50,000 dollars in our paid for home.

First I like to say I hope everyone that’s post on this website gets the help they need and deserve. Now on to my post me and my wife went to buy a new home in the Southshore Bay development in Wimauma Florida. But the dealings with a salesman named Jarron ** and Phil ** are both a bunch of cons. Jarron who was our salesman when we signed who told us before we signed we would closed in September then was let go from DR Horton to Phil ** who swore to me we would but when I kept asking for a closing date we were told that due to uncertainties they were unable to give us one.

We signed a contract on 3/31/18 for a new home and we closed on the house on 7/26/18. The price I signed on the contract was the same at closing and no extras. The title company was great and prepaid all closing expenses. The salesman, foreman and warranty rep. were great. We had some small issues with the home and warranty dept took care of them all. We are extremely pleased and satisfied with our experience and the quality of our new home.

I wish I could have an option to give stars in negative. I bought their house June 2018, we did not use house much till this month and within three weeks we have seen so many issues. From house main drainage block to backdoor water leak. Dishwasher leak took four visits to get fixed two by their plumber and two from the equipment OEM. Moreover that not sure if they give a damn about our problems. Their contractors calls us and give dates for visit after a week, like they are doing any favor. And this is when house is in first year warranty. You need a good quality house and services stay away from them.

I purchased my house March 16, 2018 and I have been very disappointed. I have had a/c issues, my 'brand new' stainless steel refrigerator has an issue with water seeping out, the walls are poorly painted, the light switches have been wired incorrectly, when it rains, it forms a puddle in my backyard because the drainage has been incorrectly put in, and there are cracks in my walls. These are just some of my issues. This company throws houses up way too fast. My house was built in less than 3 months.

Following review made by my husband Charles ** of Garner, NC on September 17, 2018. It is really frustrating to see how DR Horton tried to circumvent a warranty issue with excuses. It was not very professional for the DR Horton warranty department and your customer service representative to tell us to file it under our Homeowners Insurance based on your assumptions. It is not the proper way to conduct business. The roofers were at the house fixing the problem this morning. They stated, there was no damage from the storm, which we, the homeowners, tried to tell you. In the roofers' own words: "They should have someone inspecting it, before they claimed it was storm damage, they would have known what the problem was right away". There was a leak. Holes in the roof caused by the people who worked on the siding. They replaced about 12 sections of shingles.

I move in a DR Horton home in Princeton Texas in 2015. Never again will I moving to another one. We did a walk through before moving in. There was a hole in the wall in the garage. A leak in the wall in one of the rooms look like cement stains on the wall towels in the bathroom. The wood by the bathtub is not even. The job they did is just sloppy. There's a nail or something in the ceiling coming through. The wood is Bumpy and some spots on the floor. The appliances are cheap. Everything we saw that was wrong we wrote it down. The only two things was fixed the wall in garage cuz it's noticeable and the leak in the wall. You supposed to get a second walkthrough on everything else you notice after being in the house. They never came back and repaired anything. Now it's 2018 we have electrical problems. Two of the room's lights has stayed off for almost 2 weeks and then eventually came back on by itself.

Cheaply built home has issues. Myself and 30 homeowners have paver driveways that are constantly falling apart. I moved in home barely a year ago and my driveway falling apart for 3rd time! 30 other homes reporting same issues - I have names and addresses of homes affected. Other people reporting, electrical, plumbing issues. Panel on side of garage is now coming loose as well. Drainage from gutters washes away mulch, plants. When it rains you have a raging river down your driveway! Company representatives are rude and don’t care. Now I have to sell my home I just bought barely 1 year ago. The home won’t have any value with the way things fall apart. Company once contacted states we did nothing wrong and this is normal maintenance. Seriously every 2 months I need to re-cement my driveway? My hard earned money thrown away. I wanted a new home so I wouldn’t have to worry but barely a year?

I recently retired and wanted a new home with a small yard. I thought if we purchased a new home, I wouldn't have a lot of work to do around the house or have to worry about any problems with appliances, roof, paint, or yard. I figured I wouldn't have to fix or replace much of anything for the rest of my life (I'm 64). I was looking forward to relaxing, keeping my grandkids, and playing some golf. Boy, was I wrong. We've been in the home (Charleston Ridge Subdivision in Saraland, AL) for four weeks. Three days after we moved in, there's water standing in my yard, (it was built on a wetland) which is breeding mosquitoes, tadpoles and other insects. I can't cut grass with my lawnmower because it gets stuck in the mud. I had to pull it out with my truck.

My wife and I bought a brand new townhomes from DR Horton this July. After moving in for a week or two, we found a roof leak, we reported it to warranty department right away. They sent two guys the other day and told us someone will fix it soon and have us use fan to dry it. Three weeks later, no updates from anyone. We reached the MN DR Horton office, they had the construction manager come over to take a look. He showed up and promised they will fix it asap and repaint the wall. After two weeks, we still didn’t have any updates. Trying to reach the construction manager, he didn’t answer any phone calls from us and no reply to any of our voice mail. It rained very heavy recently, the leaking problems became even worse. Really disappointed about the experience with DR Horton.

We purchased a new home build, costly price. Overall poor quality. Paint issues, large cracks in cement and patio issues. We found a beer case, and trash inside our wall from workers, and they sheetrocked around it. Dried Paint stuck on our hardwood flooring, which we can't remove. Our house wasn't sealed around foundation, and a hole in our foundation, etc. Trash and debris left in our yard, and under mulch from workers. We've put in warranty requests. They do not get done or addressed. Few items may, then they don't come back. Very hard to reach and get any warranty work finished. I wouldn't recommend a home with DR Horton.