D.R. Horton Homes

My client worked with LaTonya ** on the purchase of a new home in Crystal Valley, Castle Rock, CO. It's a fabulous community and D.R.Horton offered much more for the dollar than many of the other builders. My client got a beautiful home with many included upgrades and LaTonya walked him through every step and answered all of his many, many questions. She was thoroughly professional and a delight to work with. The project superintendent was Greg and he made sure the home was built right and that all of the small details that are left at the end were taken care of before they closed. Great group of employees- Keep up the good work D. R. Horton.

ALL GOOD with our 2yr old home. I feel the first owner was on a shake down cruise!!! I grew up in a 12,000 sq footer!! This is a beautiful home and smart! You can find something wrong with a perfect baby of diamond. I suppose I know what's quality. Wife and I love it to be perfectly honest!! So choose location and ground!! It's on and maybe got lucky and the workers are in tune etc. You can complain about a perfect weather day,,,,anytime.

In reading some of the negative reviews for DR Horton I was compelled to write about my own experience. My husband and I purchased a home in the Landing at Rocklyn in Clemmons, NC. We have been in our new home for about 2 months and are loving it. From the day we walked into the sales office and met Maria we were sure this was the builder for us. She was nice, knowledgeable, and very approachable. She showed us several homes and never once pressured us to buy. She answered any questions we had very quickly and followed up with us. We had to change our closing date twice due to unforeseen complications with the selling of our home.

My wife and I purchased a D.R. Horton home about 5 months ago, and I have to say, at least so far, we’ve had no bad experiences with the company or the build of our home. About a week into living in the home, we had plumbing back up, but we called our subcontractor who worked on the plumbing to come out using the emergency number and they came out and fixed it right away. Thankfully, it turned out to just be debris caught up in the lone. There were a few cosmetic issues during the walkthrough that we wanted addressed and they were, very promptly, by our superintendent. Then about a month after living in the house we discovered a couple more minor cosmetic issues that, again, were quickly and promptly taken care of by the superintendent, Keith.

My experience was phenomenal. It started off with our sales Rep Dosia T, she was awesome. Always available even on her day off. Love love her excellent customer service. Highly recommended ❤. My next was my Lender Samuel M, who later acquired my account due some mishaps. But it was quickly rectified by him he too. Magnified excellent customer service and thorough explanation of each document it acquires. Never made me feel like I was bothering him. He too is highly recommended and behind the scenes were HBC representatives Easter L and Evelyn S, and I can't forget my wonderful loan processor BH and the builder Mark T. Man what a great guy. He explain our home to us. Very thorough and patient. I even saw him after I close. Had a question. Came over while he was working on another stop to assist. Wow. I can say anything else except I had an wonderful experience.

We purchased our home in Delaware in December 2020 & have several problems with construction & warranty items being taken care of. We have a low spot in our backyard that becomes a lake when it rains & never dries. This was brought up before closing & we were told that once the surrounding homes are sodded & the swale drains opened, it would be fine. We were assured that if was still a problem, it would be fixed. Over 4 months later, there is no improvement. We have been given several dates for the landscaper to come & they never show up.

We looked at a new construction home in February 2021. We returned the next day to put money down and was told that the home had to be under roof to put a deposit down. So flew home and started the process of selling our home. My home goes under contract in the middle of April. Upon checking on the home we were first on the list to purchase, we were told “oh sorry but it has to be to drywall phase”. Then when it is ready for drywall and DR Horton releases the property, they tell us that they changed the rules again and they now sell to the highest and best offer. What a way to treat a buyer! We spent months thinking the house would be ours and now we have nothing. I hope DR Horton sleeps well knowing that we won’t even have a home next week!!! Buyer beware.

We purchased a brand new house from DR Horton in Arlington, TX and in less than a year we had foundation issues. We are now at just over 2 years since we moved in and they just finished up with repairs. However, it has been a very unpleasant processes. Workers constantly left a mess of our yard and house, water hose was stolen, landscape lighting was broken. When they laid the grass they did not check the sprinkler system afterwards, which cost me time away from work to meet someone at the house again. One side of our house has a steep angle and they refuse to do anything about it, even though they promised our house would be put back to pre-foundation issue condition. Several people in Management are rude, and only tell you what they think you want to hear. They too do not keep their promises and their build quality is extremely lacking. Do not invest in a DR Horton home.

D.R. Horton is one of the worst companies on the planet to deal with. I’ve never had an experience as bad of buying a home as I have with DR Horton. They left multiple broken fixtures in the home. Didn’t seal the door, and improperly installed the windows causing leaks and damage to the frame. I sent them a list of all these damaged items and unfinished aspects of my home 7 months ago. They proceeded to do NOTHING. Ignored me for 7 months! They finally came out 1 year and 1 day after building of the home and told me it’s been over 1 year we are fixing nothing. This is a racket and I do not recommend anyone build with them. Then had the audacity to tell us he didn’t care it’s not his problem. They are greedy and do not care about getting you into a livable home. I do not recommend any D.R. Horton build, period. Please do not get scammed like I did.

Please stay clear of this company, they're a total disaster! In June of 2019, we foolishly purchased the model home in a D. R. Horton Community in Bradenton, Florida and have regretted it ever since. As with all new homes you will encounter some issues with the craftsmanship. Each issue encountered, I promptly completed the online warranty form so the problems could be quickly resolved. As the issues compiled, I continued utilizing the online warranty format. Unfortunately, D.R. Horton never responded to any of these issues!