DR Horton Homes

I would like to start by saying that I have been working as an onsite sales agent for D.R. Horton in Wilmington NC since 2013. I bought one of our homes in 2016 in a community that I had worked in for 2 years and finished out. I would like to say that no builder is perfect but I stand behind the quality and energy efficiency of my home! I could have built a home with any builder in Wilmington and I chose to live in a community that I sold in. I wouldn't have built in a community that I represented if I didn't stand behind the quality and product that we build and I sell. I couldn't be happier!

Hi Everyone, My honest opinion is....that first building a home is stressful no matter who the builder is. This is my third house and hopefully my last but everyone expects a perfect house and me too! Some get the opportunity to see the whole process and others walk in one complete not knowing if it was done correct. I guarantee either will be. The problem is you have good and bad contractors that a builder hires. I have never seen a builder hire the most expensive bid and nether would you hire one. It’s all about profit like every American company. Sorry.

This is the first home that I have ever purchased. I read the reviews online and saw that they were terrible, and I decided to continue with the purchase of my home with this builder. First, let's start with the "locating a home" process. I was too close to my apartment lease ending to have a home built from scratch, so I chose a model home. The sales representative, Nancy was very attentive and patient explaining everything. She was also very straight-forward (which I like). She showed me the home and explained the process of buying it. After we decided to move forward the the home, she drafted the contract and I read every single page (remember, I read the reviews so I didn't trust the builder). Again, Nancy was very patient and helpful.

I read reviews prior to doing a DR Horton purchase as well did my own research by using my experience with them. I had zero issues as well received prompt attention to anything that has happened since my purchase within this 1st year. The only issue was a blown out circuit breaker for my garbage disposal. I would recommend them and doing your own homework rather than listen to the one-sided views of some of the reviewers. You do your research and consider what square footage your receiving for the price you pay. Make sure your home is one that wasn’t build on backfill, my home was build on dugout ground we have had zero settlement cracks cement or walls. Let’s see how year 2 goes. God bless the USMC AND AMERICA as well keep AMERICA moving in the MAGA agenda. VOTE FOR AMERICA AND VOTE TRUMP 2020.

I purchased a DR Horton Express home in August 2017. As with any home, new or old, there are always issues found during walkthrough, inspection, and after having lived in the home several months. Although there were several issues, the customer service representative and building representative made certain all of my issues were addressed and fixed and answered all of my questions. When more homes were sold and customer solutions became extremely busy, it took longer for someone to get back to me and longer to get contractors to the home to fix the problem; however, they did eventually fix everything.

Compare the quality of work to Adams and DSLD first. Talk to people in the neighborhood. Do Not Expect your earnest money back if the home is not up to your standard. These people will justify keeping your money any way possible. Maybe not all DR Horton locations are as bad as the experience we had with Winged Foot location in Daphne Alabama, but after contacting their main office in Arlington Texas, I can tell you they are very rude once declining one of their homes. Very disappointed in what we thought was a reputable builder.

New home is 6 months old. Water leaks under house, landscaping full of construction debris, concrete chipping, gutters and siding falling off. Customer Service routinely unresponsive. Irrigation system flooding under the house, pictures available. After closing DR Horton does NOT stand by their homes.

I have been in my D.R. Horton home for a month and asked to have my landscaping changed and they refused. It’s Bahia grass and both my neighbors yards are nice and mine is terrible. When asking them to replace the grass they flat out denied, didn’t even care about how it looked and told me to replace it myself.

I did a contract on a home that was supposed to be completed at the end of June. I pushed the closing out on the sale of my home until end of July to give any extra time they might need. We still were not ready at closing and even had to do a lease back on my house and move in to a house that still had issues. As of now my yard looks like a bomb went off. Tiger Landscape did a horrible job and now DR Horton is trying to piece it together. The whole yard needs to be ripped out and laid correctly. I had major cracks in my front and back porches as well. Their solution was to grind out the cracks, do a brush finish and seal it. Now the porches will be a different color than the rest of the concrete around the house.

We purchased our home back in August 2018 and in general I was very excited and loved our new home. As a community here there has been several huge issues such as the quality of flooring and other items that as a community we have been trying to address. I've personally contacted DR Horton via email and through the warranty portal regarding our own issues. Currently my grass is burning because our sprinkler system has stopped working. We had to go buy sprinklers just to keep the grass from totally being ruined.