LGI Homes Reviews

The original house we chose we thought was it and kept wondering why things were not moving like we expected. I had petitioned God for some things, and had written it on one of these little slips of paper that had a scripture on it. It had a five-bedroom, three and a half bath. Sure enough, the unit she showed us before I saw the slip of paper, we had already agreed that the five-bedroom was what we wanted, and it had the tub I wanted. It was exactly what I had prayed for. So, it was just ironic how it all happened.

We ended up at Blue Wing because my son was in the hospital and the van that we had to get in the hospital had a bird, and it was blue. Blue Wing popped up in my Facebook feed, and I was like, "Oh, let me go and see what this community looks like." That was when I met Erica. I knew that I was going to work with her. We thought it was going to be a year later, and it ended up being sooner. It was really awesome. Erica was so comforting. I met her while my son was still in the hospital and living and she always had such encouraging words.

As a person who was newly buying a home, there were a lot of things that I don't and didn't know. The person I dealt with was so remarkable that he answered all my questions. No question was off the table. He was willing to answer any question as to what type sprinkler is a good one. And I have phone numbers I can reach anytime and encourage me to reach out to them. It's a very positive experience and very positive to begin with, which is why I ended up buying a house instead of an apartment.

As a new person who moved in, people told me everything, navigated through the process. I was not knowledgeable about the process. And all the information to read was a lot. I've dealt with other people on much simpler facets of things, where it's a horrifying experience. So how were they able to do that? I don't know. I'm a questioner. I'm sometimes not easy to trust what I'm being told. But somehow, they managed to do their job well. They're upfront and honest. Everything was clear and everything is as I said, which is so different from me. That's a bit of a rare experience of mine. I was very pleased.

The build is very high quality. I was very impressed. I happened to be there and there was some newer things that they included in the build that some of the prior units didn't have, which tells me that they're evolving, which is always good. If LGI thinks that clients want something else, they're going to consider it and add it to the buildout. I was very happy. Also, it seems to be a nice community. The school is a nice one, but that's not something I would take advantage of. There's a pond, which I haven't had a chance to explore. Also, there are some walking paths.

We worked with Sandra, and she was awesome. She was on top of it and worked well with us. She was very friendly and encouraging. Did not really make it seem like we should make one decision over another. She just let us lead that decision. Was just gracious the whole time. She became a friend of my wife and me. She was there for us emotionally, even. When we closed on the house, she came up and gave us big hugs and she even started crying a little bit. It was just cool to see that she really cared about getting us into the right home and she wasn't trying to pull one over on us at any point.

The closing date was a little bit funky, but they worked with us and LGI did a good job of making things right when there was some miscommunication. I really appreciated that. They didn't really mention how, if we had gone with their insurance, they would have paid for it for the first year, as opposed to if we went with State Farm or some outside insurance, that it would have been on us for the first year. That wasn't made clear. I went with State Farm just because they're who I use for auto. Then, when we went in on closing day, our closing costs were wrong. But this wasn't really the fault of LGI. It was more on the mortgage side of things. But when it all came out, and we realized what happened, LGI covered the cost and made sure that we could just go through with the purchase and not have to wait. That was a pretty cool thing to do. I would recommend them.

He said, “Let me get your information and run a credit check.” He said it was a real soft credit check, and it wouldn't affect my credit. So, he went on. He came back. He said, “What do you think your credit score is?” I said, “About a 500 or something.” He said, “You only have to have a 584 to qualify here. And yours is a 590 something.” It's a 610 now. And the process started with that. Only thing, my fiancé credit score wouldn't pop because he believes in just paying for everything. So, they had him apply for a premier secured credit card. And when he applied for that, within a couple of days, his credit score then popped. It was a 780 something.

They told us that our part of the closing cost was $3,000. We gave them all the information that they were asking for, check stubs. And we gave them all that stuff ‘cause we were getting ready to leave on the 27th of February, going to Miami to board a ship to go on a cruise for a week. Stuff came back and it checked out good. Before I knew it, in two months, I was in the house. It was quick.

We worked with Gene and he said, "If you come in from the rural road, I had picked up the last house on the right, at the end." It was an eggshell color, a white house, and upstairs, downstairs. I picked it out. I am 62 years old, and I never thought that I would even own a home. I just knew I would always be in apartments all of my life. But here I am.

We haven't got in the home, but we checked them out with other home builders, and we had our own personal inspector go out. The LGI Homes rep showed us different houses, and there was one that wasn't ready. It didn't even have the drywall done. That was the first one he showed us thinking we would like it. I kept saying, "Without the walls and this and that, the kitchen was gonna be too little." So, he showed us the other homes another day, and we chose one.

Before the closing, I discovered that the bedrooms were too small. I couldn't even fit my furniture in the master bedroom. I called and asked if they could change it to a different home. I cried and said, "My furniture doesn't fit. I don't want to buy a new furniture." They were agreeable to switch it over to the home that had the drywall back then, and we got to look at it again. I said, "This is my home. This my forever home."

We're happy with what we've got. We like it a lot. We don't have many problems with it. My husband was in construction for years, even had his own company at one point. We have no complaints. There are a couple of things that they have to fix for us to make us a little happier. It wasn't their fault. They have to replace the sliding glass doors. The seals had a gap in it. I called, and they said they would get back with me, and they would send out a new sliding glass door. And they fixed everything day of closing that they could fix. We didn't know about the sliding glass door until later, so that became an issue. But they promised to get it fixed. When that happens, we'll be happy as can be.

We like the location and the community. We've been renting over there for years now. They have things going on from time to time. Also, there's not a lot of traffic, and it's not far from different little stores. We have no complaints except for the roads. They're down dirt road. They need to get some roads paved. I recommend LGI Homes to a good friend. I said, "Buy one next door to me."