D.R. Horton Homes Reviews

New house built in 2021 have an issue with downspouts from gutter rain water and sump pump, claim to warranty after a year. In a year claim they say they will fix it, never did it. Cause of that issue all the grass is dead now.

Highly dissatisfied. I just recommend you look elsewhere as it will save you lots of headaches for years to come. DR Horton is the equivalent of putting lipstick on a pig. The house looks nice enough to sell, but the moment you move in, you will likely notice problems that you can only find by living in the home day to day. Areas are too small, cabinets and doors don't line up correctly, things fall apart/leak occasionally, and items wear out faster than they should because they are generally cheap. And if you expect them to cover it due to the warranty, they will fight you tooth and nail to try and get out of it. This is 5x fold if you're buying in an HOA community. Everything is cutting corners with them, and I may have to get an attorney involved to fix the issues I have reached out to them about for over a year. Please heed this warning, I don't want anyone else to have to experience these issues.

The people @ D.R. Horton Bay Area Division in San Ramon are AMAZING!!! Specifically, Courtney & Chris... They were so helpful & quick to respond to my concerns of our home. This review is overdue, but know that these fine people take pride & truly care about their customers & the homes D.R. Horton produces. Those that give bad reviews IMO, maybe you were not so kind or patient with D.R. Horton? Anyway, I have had nothing but a POSITIVE experience with D.R. Horton & if I need them again for help with my home, I am certain they will help or guide me in the right direction.

Worst experience ever! I'm very disappointed in the whole system after purchasing a brand new house from this company. On every step of the way there were mistakes made by almost everyone we had to work with! 1. The builder representative - we were given the wrong price of the base model at our very first meeting (the price we were given already included the upgrades that we didn't want), but since we were told that price was base we went with it. We realized we got an unwanted upgrades after the settlement, when my neighbor stopped by and said her house (that actually had a base model) looked different. The only thing we got from the builder was the apology.

Examined Hundreds of public records in Florida and across US. In summary, D.R. Horton has systemically failed to perform soil compaction and/or related testing and reporting in accordance with the structural design specifications, industry standards (ASTM), and federal and/or state regulations (e.g., International Building Code, Florida Building Code, HUD 79G).

My experience with DR Horton. 1. Build with cheapest material and labor force possible. 2. Cover defects with paint and caulking until closing. 3. When approach for a warranty issue make excuses to run out the clock until the warranty expires. 4. When a foundation problem arose, they will only address if (in their words) "materially affects the physical safety of the occupants of the Home". I.E. we will do something if the house is going fall on your family's head.

Can I give Zero stars? EVERYTHING and I mean everything in this home is installed as backwards. From not enough wall to support the quartz countertop which by the way is pitted and DR Horton wants to hear NOTHING about it. The plumbing under the main vanity sink was installed most likely by a kindergartener or pre-schooler. All the rubber tubing they use are criss crossed. Up in the crawl space in the master closet, the electrical wiring is stapled to the beams along with the cable wires and a host of other wires we have no idea what they are. I just wish he would have hired professional people to do their work instead of picking them up off the street for cooly wages. Can't wait to get the hell out of here!

I bought a DR Horton home a little over two years ago the house is now five years old and we had several issues. So far, we had a shower door redone about five times, the tub or shower and closer was shifted around a couple times, meaning they had to cut out sheet rock, move the tub level it and then secure it again. We still have problems with the door, leaking water out and opening by itself as it becomes on level on his own. We have air coming from an outside wall and it’s coming through the power socket, so they just patched some stucco cracks outside and called it a day. We still have air coming through the air socket, weird, right but is it happening?

We live in a new development from them. Oyster Bluff, we love the house but getting to today they fail on everything they promise during closing for the 11 month walk through. Water leak, they denied it, door not level. They send a guy said it was the paint so no repair. The lead construction supervisor said he was going to clean the yard of nails and debris that they left. That only happened after two weeks after purchase and while cutting the grass the first time debris in the yard hit my car leaving a dent in the door. He promised me he would pay out of pocket for my deductible which was a nice thought but never happened. They failed to tell us about an easement on our property until two days before closing. Even though we now love the house and I have fixed all the issues myself, I will never work with D.R. Horton again!

Still in contract terms. Sales rep insisted that base price of aerial floor plan in oak leaf preserve of 348,000 and 20,000 premium lot are all the same in a base price of 368,000..refusing to offer home without premium lot. Must buy home with premium lot. Cannot buy home without a premium lot.

Have had an utterly horrendous experience with D.R. Horton from the beginning to being in this house less than. Year. I have dealt with rude, disrespectful and racist employees of DR Horton. I have things from my final walkthrough still not done. Robert ** is the rudest most disrespectful human who constantly lies.

DR Horton uses the cheapest products and probably the worst installers. These guys don't know which end of the hammer to hold. The first you can expect kitchen cabinets to fall apart, cheap sheet vinyl flooring to rip everywhere and doors hardware will not operate correctly. Do yourself a favor and go anywhere else.

Purchased in Baxter, TN, a DR Horton townhome. We have structural defects that were repaired by builder but never disclosed prior to purchase of the new home. We recently noticed a wall bowed 1/2” inward down a hall wall attached to the garage and is load bearing. On the garage inside wall it bulged outward over 1”. This all began April 4th. The warranty guy, who is a newbie and knows nothing about construction, but is super nice, came out April 7th. Warranty called the drywall guy who came but said he could do nothing until framers pulled the baseboard and looked at the wall April 9th.

Horrible homes. They are out in the Sycamore Vista area where we live repairing homes because of multiple issues with the homes. I have never seen such poor quality and workmanship in my life. Everything you can imagine that is wrong with a stick built home pertains to this builder. I highly recommend you stay away from this builder.

My backyard doesn’t drain properly and it’s killing the grass. They didn’t grade properly. There is high spots causing flooding. The supervisor said there should be at least 3 drains yet there is one for all the houses. It would cost me over 1500 to install French drainage on something I didn’t do it is due to poor grading that the builder Horton did. I just ask that they fix the issue they have caused. I’ve been a loyal repeat customer my first home in Ft Worth was a Horton, I tell people all the time how I love my home. This issue is causing me to not be a fan any longer. I judge a company on how they fix a mistake they created and so far Horton is falling. It’s a simple fix for a company with so many resources but it’s not fair I should have to pay to fix something they caused. Please help if possible my grass is dying, centipede grass doesn’t like that much water.

This is my second DR Horton home. I lived in the first one for 17 years with very few issues. I've had a few minor issues with my new home. Mostly with the horrible appliances. I'm currently very annoyed with them. Right after my year warranty expired, 1/3 of the tiles in my master bath cracked. On top of that, they have sent contractor after contractor to my home to fix things that aren't for this address. I'm also getting emails that have my name and address, but have nothing to do with me. I'm quickly losing patience with people constantly at my door.

Updated on 05/28/2025: A blanket response on HOA guidelines and change the status a resolution in progress did not change the actual situation. It's same as it was.

We purchased a new D.R. Horton home with the clear understanding that both the front yard and backyard would come with healthy, living sod. At the time of closing in August, there was a drought, so grass couldn’t be installed right away. By October, the drought was lifted, and D.R. Horton’s contractor, Greenhaven Landscaping and Irrigation, finally laid the sod.

I am extremely disappointed with our experience with DR Horton. My husband and I were interested in purchasing a home, however needed to sell our home in a short amount of time due to how far along they were on the build. We were told at that time that, “DR Horton is not in the business of keeping people’s money”. We truly felt confident giving them our earnest money after being told this. My husband and I did everything we could to get our house in tip top shape to sell, spending many sleepless nights painting baseboards, deep cleaning, etc. with a 1 year old. It was not easy, we did not have a great realtor to start and with the short amount of time we had to sell, we were not able to make it work.

This has been the worst experience working with these con artist of people. I was approved then right before closing I am not approved. Crystal ** in South Carolina and Lisa her supervisors are liars from the get go. Lisa decidedly she was going to email me this sincerely letter that she is here to make sure I am satisfied and have a great experience. Well it has been the worst. They approved my child’s income at the beginning and then tell me before closing they can’t use it and that I had to fill another application and my credit report. I don’t think so I encourage you please don’t look at this company for a mortgage or customer service

I want to acknowledge that Jay, **, a manager at D.R. Horton, and Karen, ** from D.R. Horton staff, contacted me to apologize for the recent confusion. They assured me that the necessary services would be provided promptly. I appreciate their efforts to resolve the issue quickly.

Working alongside Maria ** at DR Horton’s Broadview Estates and Grandview communities has been a true pleasure and professional asset. Her deep knowledge of the company, its homes, and the entire new construction process shines at every open house and client interaction. Maria's dedication to customer service is unmatched—she consistently goes the extra mile to ensure buyers feel informed, comfortable, and excited about their future homes. Together, we’ve had the opportunity to collaborate on creative marketing strategies to promote these fantastic communities, and her innovative thinking and teamwork spirit have made a real impact. As a partner in the field, Maria is a valuable resource, and I’m proud to work together with her to help clients achieve their dream of homeownership.

Formal Complaint Regarding Unprofessional and Inappropriate Behavior form the sales-person NOEMI ** at Harmony West. I am writing to formally file a complaint regarding an extremely unprofessional and uncomfortable experience my wife and I had during a recent visit to your community at Harmony West. A few weeks ago, on a Thursday or Friday around 11:00 AM, my wife and I visited your community. When we arrived, the office appeared to be closed. Shortly after, an individual entered the office, and we followed her inside. From the moment we entered, this person was noticeably rude to my wife, which we found disrespectful and unwelcoming.

I am writing to formally file a complaint regarding an extremely unprofessional and uncomfortable experience my wife and I had during a recent visit to your office. A few weeks ago, on a Thursday around 11:00 AM, my wife and I visited your office. When we arrived, the office appeared to be closed. Shortly after, an individual entered the office, and we followed her inside. From the moment we entered, this person was noticeably rude to my wife, which we found disrespectful and unwelcoming.

If you ask me, compare and think first before buying from them. The house cost me more than the houses from another construction company, and they did not include a garage door opener, washer or dryer, I had to buy them. Besides, it was only supposed to have carpet in the living room and apart from the poor quality of it, they put carpet in the dining room area where there should only be flooring. In general, the finishes are of poor quality and they also do not include bathroom doors... In general, not satisfied.

My issue has been taken care by D.R Horton, not completely but partial. Representative said that will also be addressed. So, I'd like to remove my past reviews from here. 3 Star rating for the hassle all this while.

My son and I purchased a brand new house less than two months ago. No ethical sales practice and a lot of items not disclosed. My walls are cracking. The sheet rock won. My ceiling is splitting and coming down. Nails are popping out. The bedroom wall Is cracked in half and One corner of my house is not even sitting on the foundation and it has a two inch gap of nothing but air and moisture getting into my house causing mould. Also before our closing we got our fence approved. Conveniently, after the fence was installed, my approval paperwork was lost and now I'm being told I have twenty feet of my yard that I'm not allowed To use, but I have to maintain and pay taxes on. I have contacted an attorney along with many people in my community.

I have issue with the color to paint my walls. Laura is not helping at all. She is not giving herself chance to think about helping her customer. She pushes you away in very calm way. Darra is great. She is doing her best to help. Some of their employees are so hard to deal with. Overall I will say if you can avoid buying from them. Do yourself a favor and stay away. I will update my review for more specific issues during purchasing the house so I may help you to make a decision.

I will preface this review to say that I was the Director for maintenance for 1200 apartments and over 1 million square feet of office building for over 10 years in Boston. Everything is the cheapest you can buy. I live in a 6 year old Horton house and so far I have had to replace: The roof shingles (as well as 6 other home owners), the siding needed nailing all around the house The stove, the microwave, the kitchen Fawcett, the rug and padding and a couple of light fixtures as well as a couple of light switches. The interior doors are carboard hollow cores that can be purchased at Home depot for $25! Sound proofing is inexistent. The windows (no name brand to be found on them, hence cheapest ones available) come without screens and most of the balances (the springs that aid opening and closing the windows) are already broken! Already a couple are fogging up between the two panes!

Studs 24” not 16 on center. 3/8 inch sheetrock nailed. Not screwed. Cheap flooring. Lots of misaligned trim. Give your choice a thorough once over inspection. Poor attention to detail. There are many developments springing up way too quickly. The photo attached is just 1 example. I installed a storm door. The door is square, unfortunately the jam wasn’t.

BEWARE!! Check out everything-how long warranties are good for and how easy it is to get it fixed. Make sure that your HOA has a board that you can go to with the violations, making sure the HOA guidelines rules and policies are being followed. This is my experience, because they’re still building two years later we’ve never had a board. We have had the worst HOA services that does nothing as far as correcting the violations investors swooped in and bought up homes for rentals and the HOA has no clue which homes are rented. It takes months and months for them to correct anything that is making our community look like trash. Our entrance into the place has potholes and has been torn up for years, but we were told that they would be fixed after our homes were done with construction correction realtors told us when construction was done, shame on us we assumed it was our homes was the end of our construction NO.

I requested my 11 month inspection warranty and I submitted everything to the service and it's been 2 months since I submitted it and DR Horton still hasn't replied back, in my opinion DR Horton lacks getting their messages and seeing them.

Purchased our home in the Retreat at Wild Wing, absolutely love it. Everything from the offer to purchase to the closing table was very easy and everyone we worked with was very polite and professional.

I’ve tried to purchase a home with them. In a few cities And they want to charge high HOA fees for no reason. Not taking care of anything. The salesman for them said, "We wanna make sure nobody is leaving junk outside." Hahaha. Nice joke. He’s building a house in a street where other builders are already built homes. Dr Horton wants HOA fees for the only lot in that neighborhood. Unreal.

I recently purchased my home in Eagle Lake, Fl. It was a terrible experience with sales people where they speed up the process to have it seen prior to closing and made promises to fix by closing which never happened. The cabinets people terrible, missing part of a drawer, the sub-contractor made me sign and I suppose they made me believe they took notes of all missing parts to notify DR Horton and never heard anything from anyone.

Our home has been great overall, but one aspect we've found disappointing is our experience with Customer Care Representative Tashawna **. Her communication lacks warmth and professionalism—there are no greetings, and her tone is consistently flat and unwelcoming, which feels out of place for someone in a customer care role. We truly miss the previous representative, who handled interactions with much more courtesy and care.

We our pleased with our new home and it’s so nice to know we got a good price. We hope to buy again from D.R. Horton in the future. We had a good experience with our new home and love all the things they offered for us like paying all closing costs and add ons.

Buyer Beware - D.R. Horton wants your money. They sell you a house and then you're stuck. Things that were supposed to get done before purchasing did not happen. Things that were supposed to get done after the 1-Year walk did not happen. The big stuff we pushed to make happen and gave up on the rest. But our biggest concern is the roof we are having to replace after 6 years. Neither D.R.Horton or Aspen (company that did the roof) will take responsibility for the poor job that resulted in a leak for us and now looking at replacing the roof because tiles keep coming off that were not put properly. But we are not under warranty so no one will help.

Wow!! I am extremely surprised there are no reviews posted for the Headwater Cove community in Lewes, DE. Ever since I moved here in August 2024, I have heard nothing but negative comments regarding D.R. Horton Builders and unfortunately have experienced firsthand how these homes are built, as well as watching the remainder of homes going up and being completed in record time in the development. I bought here because I had heard of D.R. Horton having a better reputation than most other builders. Had I have done my research beforehand I probably would not have moved here. My bad!!

I purchased my house 3 years ago and it was rushed last minute. This has been a horrible experience. There have been many damages throughout the house from the walkthrough that was pushed aside. I reached out to the company about issues with my house not matching colors (exterior), erosion on my fence line due to no leveling, wooden floors coming apart, cracks in all the main rooms. They ended up putting bandages over the issues. Then a year later, the fixings either caused more damage to my house or came back worse. I have not had good customer service due to not being heard and having others involved hushed, too. I have included pictures after a year of the fixings - ceiling painting, french drains, and floor fixing.

It has been like more than a month that I am waiting for my house repair. I had already sent my 11th month inspection report to you but didn't get any response till today. Every time I call, it goes to voicemail and I left too many msgs with my phone number but never replied.

I had an amazing first time home buying experience. From the moment my family first met with AJ in the sales office and when Travis gave us a homeowner walkthrough, all my questions were answered! AJ was extremely responsive with questions on pending items (epoxy flooring). Travis gave us a very detailed tour of the home and explained where everything was at! Waterlines, breakers, pest control equipment, air filtration system, gutters, sprinklers, he covered it all! Both were extremely helpful and were clear with their communication. They made my home buying experience, a positive one.

We toured a few of their builds and the Salesperson was great and very informative for us! We knew we weren’t ready to buy just yet because we were waiting for our own house to go under contract, no biggie. But then 5 days later our salesperson reached out and asked if we were interested in submitting a contingent offer in the house. We spoke to our buying realtor and she helped us put together an offer. We submitted and then our salesperson requested a bunch of items for the offer so we worked all day to get them what they were requesting and then submitted. 2 hours later we get a message from them letting us know they accepted someone else’s offer on the home.

We moved here to retire. It's been a nightmare. They didn't want to fix anything, the easement restrictions are so ridiculous that we're left with 8 ft of yard and by God, if touch up painting is needed, they'll had you the paint and tell you to do it yourself. We've had to fix a lot of things ourselves and you can't get ahold of anyone for help. We'll leave this place as soon as we can!

Foundation cracked and leaked back yard a swamp half of property is an easement. Got a corner lot and can’t use property for my dogs. Upcharged for the property and have less than a cheaper lot. Buyer make sure you get all info prior to signing.

Don't expect Kathy ** to be truthful or transparent when asking for answers to questions asked about certain builder concessions. Will play you along and act like she's "working on it" instead of being straightforward to simple yes or no questions.

Six weeks ago, we purchased a D.R. Horton home and we love it! Our former home was 3,500 square feet and we downsized to 1,800 square feet as our kids are grown and we are active middle age adults who wished to have an attractive, low maintenance home. Well, we found it! The Cali floor plan was perfect for us. It is one story home with four bedrooms and two bathrooms. There are laminate floors throughout the house which makes upkeep of the floors easy since there are no transitional pieces or carpet. Kitchen countertops are durable and beautiful as they are granite with mixtures of black, gray and white. Layout of the home is ideal with an open floor plan and all the rooms are easily accessible for a wheelchair bound person as well. Prior to closing, we hired a very thorough home inspector and any and all issues were properly addressed in a timely manner.

Low quality paint fixtures vinyl flooring rug sheet rock. They build right on top of each other in the fastest way. So sorry we bought this house. The lot size is large, siding is good but all homes are factory produced with very low quality.

First our entire septic system fails due to being crushed. This was a $20k homeowner expense. And now our roof is leaking after we had it replaced due to improper installation within the first year. STAY AWAY FROM THESE HOMES. What you "save" in purchase cost, you pay in repairs due to lack of quality work.

Is been almost 6 years and so far is been a nightmare with the structure of the home. All second floor is making squishy noise and is lifting as there’s no Nails attached so dangerous. Also the cheap I paint interior and exterior is so horrible, the interior walls are NOT STRAIGHT as the carpenter don’t know how to use a level or tape measure. Also every time it rains water gets inside the floor from the Foundation, this people from. D.R. Horton are horrible. Stay away from them, DR

I have been reaching out to DR Horton on my 3 1/2 year old regarding a 6x6 sinkhole since December 2024. They are refusing to fix. They did not compact the soil, so it is opening up. I also have a landslide on the side of a retainer wall, where it appears they filled with sand, that has now separated and is loading my yard with sand. They are incompetent builders and will not fix anything. They threw my neighbors house up in 6 months. **

I recently got into a home with D.R. Horton and love the new house. It is beautiful and spacious. I have to thank Alyssa and Bri for all the help and support 🙏. They were very professional and I want to thank Steve the General Contractor here onsite for walking me through helping assist with how things work on this house. I appreciate y'all with all my heart and I would definitely recommend y'all to everyone looking to get a new house.

Overall a decent house, built as expected from a mass producer. HOWEVER, the warranty department is very difficult to work with. Most times you have to send a request in three or four times before anyone will acknowledge it. Then comes the arguments, nothing is ever the builders problem and nothing ever gets resolved. Just fix it yourself and eat the cost. Because even if you have raw sewage running through your yard, they will say it's not their problem. Read all the other reviews and stay away from this builder.

I’ve been looking for months for a condo after downsizing and moved to Nashville after selling my home. I loved the Nashville area but affordability was an issue for me. I had previously looked at a townhome in Paddington Place with Jimmy from D.R. Horton before moving to Nashville. Jimmy continued to keep me informed of new developments within Paddington Place and I’m glad he did. I was looking for a place where I didn’t have to take care of a lawn and I wanted multiple bathrooms and a pool for the residents with a reasonable HOA.

I live in a D.R. Home neighborhood. I purchased this home from someone who bought the house new and lived in it for two years. I have lived in the home one year. The roofs in the neighborhood all have many roof shingles that blow down when there is a strong wind. The first time I picked some up, I couldn't believe the cheap roofing material that is used. I was told that these shingles are the cheapest tiles they make from a roofer who charged me $350 to replace the shingles that blew off. Really?

Unfortunately, I have NOTHING good to say about DR Horton. It has been almost a year that I purchase my "NEW" home so I thought. It has been a problem after problem from day one. Local staff unfortunately do not respond accordingly and do not get anything done!!! The amount of time I have waisted with their "local staff" writing emails, phone calls, waiting for appointments that supposedly were scheduled, has been terrible. It has been a HORRIBLE EXPERIENCE TO SAY THE LEAST.

I bought a new construction home from DR Horton ten days ago and a piece of my roof is in my lawn. My roof is broken only 10 days after buying a home from them! I will never buy from them again. POOR WORKMANSHIP HOMES.

Use cardboard on exterior of home which is supposed to take the place of OSB or plywood used by other builders. Creates a home that is not air tight, feel the cold air coming thru the walls. Shingles used on roof are supposed to withstand wind, but in a wind event of 50MPH winds, took shingles off of the roof 3 different times and they claim this is a supplier issue, but yet their superintendents don't monitor the builds as they should. Had stucco all over the roof and they used a pressure washer to get it off compromising the shingles in those areas. They attempted to fix the drainage issues 3 different times without ever actually fixing the issue, but making it worse.

Moron designers put no coaxial or ethernet cable in the living room, put no Ethernet cables throughout the house yet put a coaxial cable in one room an a phone jack landline port in the other upstairs bedroom.

Buyer beware! Do not let “America’s builder” fool you! This builder throws up your home, and gives you the illusion PRIOR to closing that they are there to assist you with all your needs. They aren’t! We have a drainage issue that was caused by improperly grading the lot. We also have granite that is cheap and cracking that they won’t replace and one of their top executives said “well, at this price point, you can expect a cheaper product.” My home was a 1/2 of a million dollars. I don’t consider that cheap. They give zero integrity in anything they do unless it is dumping money into their own products. The worst!

My experience with D.R. Horton has been the absolute worst. My house is only 3 years old and my cheap vinyl floor has bubbles everywhere especially in kitchen. Carpet wrinkles throughout entire house. Very cheap plastic shower with flimsy door. Just paid $13K to have shower replaced. I’ve had to paint the entire house because paint they use is so cheap. I complained about my floor before the 1 year warranty and they claim it was our fault. After 1 year mark, they’ll completely ignore you. I don’t know how they are allowed to get away with this especially for a home that cost almost $400K.

Can’t say enough about my purchase experience. My employer is growing business in Nashville area and relocating employees here. Whenever I can, I pass on contact info for Mike **. Very chill, knowledgeable, and helpful sales consultant.

DR Horton in Albuquerque New Mexico is where we purchased in 2022 not knowing that we would have years of work ahead fixing things in a brand new house. The division is run by a realtor saleswoman, Tonya ** so beware that the 3rd party trades who actually build your house have no supervision by a GC or experience on site. She makes a lot of money on you the quicker the build is. Therefore 3rd party contractors do work as fast as they can, pushed to finish and get paid, and close quick.

I purchased a new home 2021 at Rancho Mirage community. First issue was they tried to say no garage door motor would be provided. Eventually it was. Refrigerator, washer & dryer did not come with home. Had to purchase on my own. Then discovered the electric outlets had no power. Under warranty & fixed. Outlet in living room had a bad wire so had to pay for it myself. Past the warranty. Had home inspected after that. Insulation in attic is half of what state requires. A part for the fan motor in the attic was not installed. Front driveway concrete is now cracking. How terrible. That's my review. Thank you.

Poor quality of materials, cheapest labor/contractor, do not stand behind their product. Common response from warranty service is “we don’t cover that.” I have had closet shelves fall off the wall because of poor quality drywall and improper installation. My latest issue is the retaining nut for the kitchen sink does not hold nor can it be tightened in any way because it is too big for the drain.

I would like to Thank Kimberly ** for encouraging me to purchase my home. When I walked in the office just to ask questions on the community, her winning personality led me to a no pressure closing. My experience was so Graceful and smooth I can’t Thank DR Horton enough. My experience with Finance, Walk thru, closing and after closing the Care and Concern from everyone was Outstanding!! I have never experienced a home purchase like this before. I recommend DR Horton Homes to everyone, they are the Best!!!!

My family and I are very pleased with our new home. Tanner has done a great job and the home has exceeded our expectations. Of course, with any new home, we have had some warranty items. Tanner has acted quickly and knocked the items out in record speed. Very pleased with the service after closing!

Do not use this builder. I am stuck with a house that has foundation problems attributed to substandard construction practices. There is a crack from side to side… My house is 8-1/2 year old. D.R. Horton is failing to honor their warranties adequately, leaving me to deal with significant repair costs.

Purchased my DR Horton home Sept 2024! Worst decision I ever made. My house is literally falling apart. Doors already pulling away from walls same with cabinets , cracks all over the place. My shower has been clogged since I move in due to tile & grout being poured down the drain. Plumbers have been out multiple times telling the warranty supervisor that they need to pull out the shower & DR Horton refuses. It’s time to get a lawyer.

Maybe we are one of the lucky ones. We bought in summer 2021; house done in March 2022... always kept apprised of progress by our superintendent even when we were in BY for that duration. Luckily, have had none of the serious issues others around here seem to complain about. From our experience, I don’t think you will do much better with any of the other home-building companies.

My family and I have invested in a D.R. Horton house and what we got was a poorly finished house with the quality of a cheap apartment. The trim over the garage began falling off after 2 years, the garage door opener has never worked well, in the attic, you can see how bad the lumber they used is. It's thin and knotted. The master bedroom has a bathroom with an open doorway to the closet. All the moisture from the bathroom will turn to mildew on your clothes and there's no outlet to plug in a dehumidifier in the closet. We had to pay a guy to finish what Dr Horton wouldn't do and put a door in the doorway from the bathroom to the closet.

I have had an excellent experience so far with D.R. Horton. I just purchased a new build in AJ and so far everyone in this process has showed great communication. I did my walk through with Collin and he did an extremely thorough job on the exterior and interior of the house. While doing the walk through, he continually provided me with tip on how to maintain the house and get in contact with himself or the warranty department. Post Walk through I have been able to reach out to Collin multiple time and he has able able to assist me and or provide me with tip on how to make things better. I have also had to reach out to the warranty department because I had a minor leak under my kitchen sink and they got back to me same day and I had someone come fix it next day. I have really enjoyed the communication they have and check-up that they do. D.R. Horton has made this home buying process very easy and straight forward. Thank you.

Anyone looking to buy a DR Horton home - DON’T! As you see in other reviews it’s same anywhere you buy from them. Cheap labor equals to more mistakes w the house and cheap material. Tips: RUN! And also if you are still looking to buy after all these negative reviews get everything they promise in writing! Good luck!

DO NOT BUY from these folks. Cheap material and cookie cutter prices. They will do whatever they can to cut corners. They will tell you anything to make the sell. In less than a year I have had more than my share of issues and they will provide a band aid to make you go away. I’d advise everyone to read reviews, talk to others in the area etc before purchasing a home from these builders. South Carolina.

Customer service team is really awful. They are not understanding the problems and saying they fix the issues which are documented only during the walkthrough. If I raise a service request they just say no action will be taken. Poor service and harsh responses from the customer service team.

I'm writing to review my personal experience with some of the ladies with DR Horton in Central Ohio. Dani ** of sales, Nicole of marketing, and Holly of construction, hosted our Girl Scout Troop at one of their model homes. They expressed to the girls not only how it all works, but that women can thrive in their industry. We thoroughly enjoyed their product that we saw and the ladies were wonderful to work with. They answered everyone's questions and one of our families was interested in buying. I would definitely recommend DR Horton both for their quality products as well as their phenomenal personal skills.

Updated on 01/27/2025: The response is a reflection of how much DR Horton values customer service. Thank you.

I would never purchase, nor would I recommend anyone to purchase a home from this builder. As soon as I close they haunt you for a review. A year and a half into living in the home the master bedroom had a leak. The leak was coming from the window, they silicone glue the window, which was completely defective and installed it in my home. They told me I have to patch it myself and call someone to replace the baseboards because eventually they will rot the appliances started breaking six months after moving into the home. They refused to help or replace anything that is broken. I would never buy another D.R. Horton home.

Understandably, after buying a brand new home, issues will arise. DR Horton promises warranty to all major functions of the home, but does not have the capacity or the care to follow through. They continue to throw up houses, but dismiss issues of their current customers. They rather jump through hoops to not fix things than to uphold their promise of customer service. It is also very difficult to get in touch with someone at least in Tucson AZ. I have been having issues with my water heater since month 4 of moving in. It is now well over a year, I do not have consistent hot water, and have had to hire an outside plumbing company to diagnose the problem because the DR Horton contractors (Wallcon) and warranty liaison, Eddy, have been dismissing me for months.

I live in Indian River Preserve in Mims, Florida. Sonja **, a sales person and also a board member on our POA. She should stick to sales as she is not aware of the rules of IRP. A resident should be on the board instead. Randy ** with Tower Property Management is equally uniformed regarding POA restrictions. Hopefully a new sales person and property management company will be assigned before the next phase.

Purchased a home in December 2024 and I regret it. DR Horton has a history of making mistakes in homes across the US. My home had mistakes all over. From flooring to Cement to cabinet and caulking. I requested maintenance but nothing.

"It is the consumer's responsibility to schedule the 1 year review" is the biggest cop-out of fixing anything I've ever heard. The door handles fall off within months, the flooring is water-resistant but definitely not waterproof. I wouldn't buy from them again. Not like this review is going to change anything since they're one of the few builders and you almost have to buy from them anyway.

They did a good job on my house and so far every issue has been resolved. With two exceptions and I have been told that they have to order the materials and then schedule the two different companies to perform the job.

I recently purchased a newly constructed home by D.R. Horton in Ocala, FL and am greatly disappointed by the things I did not notice at first. There are already hairline cracks in the garage floor, lanai, and driveway. There's also a crack in the stucco and a piece of it already fell off. I heard a popping sound from the bottom of the bathtub the first time I stepped in it for a shower. The refrigerator is against a wall and pantry door so I have to pull it out in order to fully open the freezer door. Not to mention one of the inside freezer doors had a big crack in it. Last but not least, they used flat paint on the interior walls instead of a satin or eggshell finish which makes it harder to clean. I also feel that the house should have come with dimmer switches instead of having one of their vendors contact me to upgrade it.

Almost 2 years since closing and every time I look around at the messy unprofessional workmanship D.R. Horton has done makes me feel sick. The super, the real estate agent, the Dr horton sales associate all at fault. They were here watching the men work. I was in Canada. This home still needs $$$ more of out of pocket $$$ to finish the way we thought it should have been completed. Drywall has been redone 2 x to no avail. Ceilings need to be completely redone which is messy and expensive... time will only tell on other things we will face once it ages a bit. We saved and saved to afford this retirement home... now embarrassed to show to family and friends.

When you purchase everything is all good. Then you call them and leave messages about warranty issues and they don’t get back to you. Then say I was busy when you have to call them back. Sent picture to person in charge at 123 Palm Drive. Messages showed read but never called back. Had to call him back for a crack in the wall on the cabinet. Shouldn't be that way and they are so nonunderstanding of issues but always ask, "Can you give me 5 stars". Absolutely not. No five stars from me. Not this time. This shouldn’t take an hour to do but will end up being weeks.

Imagine a group of toddlers constructing your home. That’s the level of quality you are getting when buying a home from D R Horton. I have never walked into a house that has been put together so backwards. Paint around the hardware versus paint the doors then install the hardware. They could not paint the top of the doors either. According to Horton supervisors as long as it’s within a quarter of an inch it’s fine. What a joke. Who taught this company how to build homes. Oh, a group of toddlers.

New home build right away HVAC system was down in 100 degree temp. No service. Second sewer line back up. No service again. I invested my saving said get plumber. Camera cracked, bowed line backed up 8 months. Have time response after 2 weeks again not under warranty. Now I’m asking for paperwork warranty. No response. Not looking for lawyer so not buy warning buyers. Pecan Square Madera same with my community. Do not buy.

In March of 2025 my family and I will be coming up on our 1 year Anniversary in our new D.R. Horton Home. I’m am so grateful to Ms. Pamela ** and all the help she gave our family. Our family tried 3 year ago to purchase a home but we were hit with a family emergency that required us to back out. I asked Ms. ** to please keep our family in mind when a new Lexington home was being built. And she did just that!

I purchased a three year old D.R. Horton home. The square footage is great and lot size. Upon moving in and was missed on my home inspection we found some issues. The window or the garage is improperly installed. Allows air to come in, we had door knobs to fall off, flooring to peel up and smoke detector to just fall from the ceiling. Very poor craftsmanship, nails can be seen, the joints of the ceiling is also showing. We have spent more than what we should moving in a home that is just 3 years old.

Dr Horton is a good builder but not close to perfect. I would especially shy away from smart home features. Deako lights, as they sometimes stay on when you shut off the switch. Honestly that is the main portion of my complaints. There are a few other problems here and there but nothing as terrible as putting a baby to bed and not being able to turn off the lights.

Closed on 10/28/24. First off, the loan process was easy, and the sales process was fine but I do wish they were more forthcoming with the negative reviews and let me decide. The build process is a whole other story... The super they used had no empathy just a check the box kinda guy. The community we're in has too many homes and not enough sup's to make sure that the subcontractors DR Horton uses build things right. Here are just a few of the issues are experiencing the worst was given to us right on Christmas Eve in our brand new home...

Whoever they hired for the landscaping when our home was being built hit the drain pipe and now they won’t cover the cost even though it’s their fault for it. They said they can’t control what grows under the ground. Even though a metal stake doesn’t grow underground..

I live in a DR Horton development in Magna, Utah. Of course I understand that it’s still in development and there is going to be construction noise until the development is completed but it is Christmas Day and they are doing construction. I have been listening to hammering for hours this morning. You seriously can’t give your construction crew the day off for Christmas to spend with their families? Disgusting. Shame on you, DR Horton.

We really like the Irving Home. She showed us lots that were going to have Irving Homes built on. I will be starting my new job on January 6th, so I would have to work 2 months before qualifying for a loan.

I underestimated the bad reviews and stupidly purchased the house thinking it couldn’t be that bad and people are complaining about too much. But less than a week after closing, our first new home is filled with sewage due to a blockage in the main line from construction materials. Combine that with the appalling lack of craftsmanship. Shame on you.

Coral Bay in North Fort Myers is a big disappointment. Bahia sod on lawns dies and becomes weeds months. Multiple cases of lawn parking. HOA does not enforce rules. Amenity ctr promised for 6/24 still not close! Poor workmanship.

First: I have a work colleague who has bought 2 DR Horton homes and is very satisfied. I intended to buy a DR Horton home. However, they told our Realtor how important it was that we sign the contract rapidly (which, of course, he relayed to us), then they sent the contract directly to us, and took our $5,000 earnest money before our realtor was even informed the contract was available to review. Then they pointed out a clause in the contract saying "any previous agreements are null and void." They used that to NOT honor their promise to provide $10,000 in closing costs, even though the offer we made and they accepted clearly stated we would be using our lender and they would be providing $10,000 in closing costs. They flat refused to pay the closing costs as promised.

I’m going to be completely transparent and honest. We applied for our home in August and at first sight, as first time homebuyers, we were extremely excited for this. After moving in, we were like this is the worst place anyone could ever get. They never applied for address for us so we never got our mail because our house didn’t exist. The paint and cabinets in the house is EXTREMELY CHEAP! The locks on the doors are hard to use, window squeaks when opening. We're paying for amenities we can’t use. They said the gym and pool would be open in two weeks. That was 5 months ago but we’re still being charged every month. There’s insects in our water dispenser from the refrigerator, cracks in the ceiling and so much more. Stay away from this place! Please!

D.R. Horton is absolute trash. I have only been in my house for a year and a half and there has been so many issues. My heat never works, water damage, leaks through first floor light fixtures, cracked grout which I sealed, my front door knob falls off constantly, faulty breakers and numerous garage door issues. Not to mention we decided to do our insurance with them and they never answer an email!

Very unprofessional. From the start we had an ugly experience. The corner of my house from foundation is falling apart. All tiles in My home are unlevel and missing grout. My plug within the first months melted. Washer they installed was broken then tried to make it seem as if we broke it. Washer flooded the floors. First 2 days toilet and bathtubs flooded the home as well. Had to have carpets in rooms sucked up from all the water. Oven that came with home is also bent but didn’t notice till me had to move it and guess what? No warranty. They made me mark all uneven tiles 5 times and no one never showed to fix it. My back and knees were in so much pain because of this. This was poorly built and everyone we have spoken to is very unprofessional. I would never recommend this home builder. Paying almost 300 thousand for a home they rushed to build and it’s very sad. My husband is ex military (Navy).

They are all criminals. They built our home out of moldy lumber causing us to get very sick. There were also many other issues. Attic not ventilated to code causing the mold situation to get even worse. Exhaust fans venting into the attic instead of outside. HVAC system was oversized causing humidity issues.

My boyfriend and I purchased a Horton Home - Bella Lago in Parrish, Florida. We, along with many of our neighbors, have been plagued with poor workmanship and Horton has been unresponsive. More importantly, if you are willing to spend around $400,000-$500,000 for a home here, be ready to be plagued with crime and vandalism, to say the least. Horton themselves are in violation of their own Bylaws. The Bylaws indicate that there can only be 20 percent of homes designated to be rentals and the HOMEOWNER needs to reside in the home for AT LEAST a YEAR, before renting it. Not only is that NOT being endorsed, but, this neighborhood is being bought up by investors that are turning them into Section 8 homes! So, if you have $400,000 - 500,000 and don't mind if your neighbors do not take care of their homes, park illegally all over the place, then WELCOME TO HELL!

Builder shut off electric power one day after Thanksgiving Holiday weekend, on Monday morning to be exact, could not even move in. We closed on the Wednesday before Thanksgiving. They told us we would have several days after Thanksgiving weekend to transfer over. This caused us to incur about $1000 of additional expenses. Jon **, and Alex ** were not experienced enough to understand the situation, and thorough enough in the closing procedures.

LaRue ** at Radiance was the superintendent that helped my clients in this community. He was ALWAYS available, and very attentive to any questions and or concerns my clients had. I have been representing buyers for over 20 years and I have never dealt with a more caring representative on a new build. I will continue to bring buyers to this community based on our experience with Mr. **!

The house we purchased was built with multiple severe defects. From day one, we've been dealing with a shower leak that led to a mold infestation. Two years later, this initial defect is still not fixed. We haven't been able to use our master bathroom for over a year and are living with a mold hazard. We reported the issue to the Warranty Director, Robert **, but for two years and two months, the mold hazard affecting our health has been neglected without resolution. There's been no progress or hope. DO NOT BUY!

Despite our home being less than 3 years old, one of our circuit breakers is malfunctioning, causing our refrigerator circuit breaker to trip every 2 – 3 hours. DR Horton has said that this is not their issue and that repairs would be at our cost. However, there should not be any reason for a circuit breaker to malfunction especially one in a house just 2 ½ years old. Also, there should have been no reason to incorrectly install the initial wiring despite specs from the builder. Instead of offering to make things right, DR Horton representative sent me on wild goose chase to file a warranty claim. That of course was denied, with the representative saying the warranty period has lapsed. This shows no regard for customer relations.

Our home is new construction. We have an issue with our AC unit leaking through our bedroom ceiling. DR Horton has pointed the finger at our forgetting air filters that were too good. Another AC company we hired have shown us the filters are the least of our worries. Mold is growing inside and outside of our 1 year old AC unit after bringing attention to this issue 3 months ago. DR Horton is non responsive. Happy to turn this review around if you take care of customers.

We bought our home in November 2023. We just had our one year walk-through. I can’t say enough about James. He is very professional and knowledgeable. James always aims to please his customers. I would highly recommend buying a D.R. Horton home.

We liked the model and expected quality. Unfortunately for a new home I am dealing with a leaking shower that was fixed during the warranty period, and now is still leaking after they “fixed it” - master bedroom. Floors are uneven and move way too much. I am literally afraid they are going to cave in! Doors and floors squeaking as if this 3 year old home is 100 years old. No help from customer service! After the warranty period you no longer exist! I think if something is broken and fixed during the warranty period and was not done properly a second time it should be addressed!! Very disappointed. I put my life savings into a home to live in for many many years and now regret it immensely.

We purchased our home in 2022. We have had structural issues as a main support beam was omitted when building our home. (How does this even happen, I don’t know?) This was repaired. We now as of this week have a MAJOR plumbing issue with our sewer line. The pipes weren’t properly sealed causing back up in our plumbing. This is plumbing 101! We had to call an emergency plumber to help alleviate the problem temporarily over the weekend. Our neighbors have also have had similar issues.

DR Horton literally used particleboard for all of our baseboards. The second it becomes wet it swells and it is ruined. All of our baseboards are ruined after being here for just a few months. They literally came into my home and told me it is my fault because I mopped my floors. I use a robot vacuum that puts off hardly any water, but that is their excuse for putting in cheap crap into a home.

Bought a DR Horton home in Crawfordville, FL, in September 2023. I love the neighborhood and the house. Unfortunately, DR Horton employs only the cheapest subcontractors and uses only the cheapest materials available at the time of the build. “Luxury Vinyl Flooring” is thin vinyl strips glued directly to the concrete foundation - no leveling, no sublayer. We had several pieces come unglued and/or bubble which had to be replaced. The foundation had a very large 4 foot long and 3/4 inch wide crack that we could see in the vinyl. After many, many warranty replacements of several planks - some twice replaced - the contractor Sherwin-Williams Flooring, not DR Horton, properly replaced (leveled and repaired the crack) most of the main floor in the living room of the house. That’s just one example of the issues we have to deal with.

I have been in this house 4 years this November and I am starting to see mole. I have 3 others in my neighborhood who have this same issue. These guys are scammers. They do not enclose that these homes are not built to Louisiana standards. Faulty construction.

We had the best experience working with Lori. She happily took the time to over the phone to thoroughly answer all of our crazy questions and didn’t make us feel rushed or pressured. She made us laugh and gave us over the top customer service. Thanks Lori. ~

I bought property in Cary last year, within a year I see many issue in the property like crack in the doors, creaking sounds all over the home, bulge on floor tiles. Improper install of door knobs etc.

We bought a Dr Horton home during COVID. They took their sweet time building it and blamed supply shortages. By the time the house was ready we had spent upwards 20k in hotels. Once we got in the home, during the final walkthrough the construction manager 'Danny' tried hiding a huge defect in the wall, an AC condensation pipe protruding from the wall. Instead of fixing it they placed a huge stove in front of it to hide the defect. They thought we would be too dumb to notice.

This is the worst builder I have ever dealt with. I bought a house with brand new appliances. The refrigerator had a warped door and there was a massive amount of frost in the freezer and it was leaking through the front door where the ice dispenser is. They told me that I would have to deal with Whirlpool, that they don't warranty the appliances even though I bought the house and they touted all new appliances. Now Whirlpool said it would be 4 to 12 weeks to get a new door and then it was likely that it would be damaged. DR Horton refuses to do anything about it so I am stuck with the problem now. I would never buy anything that DR Horton builds. Don't believe anything they tell you.

My daughter and I bought a townhouse from DR Horton. The layout is very nice but the quality is poor. I feel if you are spending $300,000 you should not have cheap cabinets. Cheap materials. When we moved in the house wasn't even cleaned. Floors had grout all over them and paint. Cabinets had bugs in them, refrigerator had bugs in it and carpet wasn't even vacuumed. I did not think it would be perfect but I did not think I was going to have to scrub everything. The shower had plaster and paint all over it. It took me 2 1/2 hours to get the stuff off. The tub was the same way.

Just purchased and problems everywhere. Tonight, the bedroom door won't close. Refrigerator water was not hooked up. No internet until November 8. No blinds over sliding glass door and anyone can look in. Thugs in the area trying to steal. On and on.

Hi, I retired in April 2024, so I thought, then bought a Dr. Horton home in Georgia, biggest mistake I’ve ever made!! Workmanship is maybe a 3. No vapor barrier between concrete and structure wood at foundation!! No padding under flooring, just plastic vapor barrier, wow saved them $300.00 improper roof build!!! Poor drywall finishing, ext. doors, air gaps at thresholds, I’ve been in commercial construction for 20 years, my mistake, warranty is zill to none!!!!

Disappointing Quality and Poor Service. I had a terrible experience with DR HORTON. The quality of work was substandard—crooked walls, poor flooring, and cheap materials used. Communication was frustratingly slow, and they didn’t address my concerns properly. I wouldn’t recommend them to anyone looking for reliable and quality work. Our shingles are falling off and they didn't do anything we bought the house 8 months ago. Everything in the house is low quality. Is sad to buy a house and not being safe.

We moved recently to new home Capistrano in La Quinta, Ca. Builder DR Horton, we love our new home, but we’re also love customer service. Sean ** is amazing employee, caring and helping whatever needed.

We purchased from this builder mainly because our son had purchased his home from DR Horton 10 years ago and has been happy for the most part. After moving in, there is a HUGE difference in quality and amenities. They have cut corners at every angle, calling them "express" homes, but still charge full price per sq ft. There are no ceiling fans, nor anyway to install one as there are no light fixtures. All lighting in the entire home is recessed lighting. There is only one electrical outlet in the bathrooms. Livable in the guest bath, but to have a fairly large master bath with only one electrical outlet is ridiculous. It would have cost very little to include the extra outlet on the other side of the vanity. The shower is laminate material and did not have one single shelf, safety bar or soap dish. You have to put all this in yourself.

We bought our DR Horton Cali brand new sight unseen in 7/2023. I love the size and storage this model provides. Our general overseer of the neighborhood project addressed every concern we had on the 30 day review and the 11 month warranty. Everything from tiny to big was fixed in a timely manner (within a week) with polite and professional contractors to my satisfaction. The point is DR Horton provides an affordable home. It is great for first time buyers, or buyers like us who have a blank slate to start with, which then allows us to upscale with design elements to add personality and customization to fit us! We added windows after getting approval, patio, board and batten, floating shelves, beams to the bones of a DR Horton home to create a one of a kind comfortable home.

I requested that our front and back stairs to be replaced as they were sinking and a safety hazard. Don was awesome and jumped on our warranty. He explained the process and what to expect to us and did his best to get it all done in 2 days so it would not disturb my working from home.. During the process he came out and took pictures and saw why and how to fix our stairs so it would not happen again. He came back out to make sure we were happy with them and they turned out correctly. Don was great and was in contact with us thru out the whole process. He was great!!

We moved to GA and bought a DR Horton home in 2020. In that time we’ve have had to have the floors replaced due to bubbling- I had to threaten with a lawsuit for them to come fix it since they kept giving me the runaround. Same with the concrete in the garage. Now, 4 years later we have had to fix the same hot water pipe due to leaking 1st in the downstairs bathroom and they followed into the living room 3x and now in the garage. Luckily my husband is handy and is able to fix the pipe but the issue is that the pipe had tiny pinholes in it so the water was dripping out super slowly and took all these years for it to show. Pretty sure is a faulty pipe and they installed it anyways. A/C fixes 2x- first the capacitor and 2 months later the zoning board. The tiles in the master bath are cracked and the granite in the kitchen is cheap! These are just a few of the issues we’ve been dealing with - will never buy a DR Horton home!

I purchased my DR Horton home in 2023 in the north Dallas area. From start to finish, my home has been one big nightmare. Site Supervisor did not have a garbage dumpster on site and they were building over 50 homes in my neighborhood. Workers put their waste in the garage. After notifying the city, they built man made boxes to put the garbage in. After moving in, I had everything from a major water leak in my bathroom wall to my bricks cracking in the front of my home. I also tried to get a ventilation installed over my gas stove that was missed but was told it was part of my plan. I expressed concerns about the carbon dioxide exposure from the gas stove was a issue and submitted a warranty ticket but was denied several times by Shannon and Steven. Now, whenever I turn on my stove, I have to open a window for ventilation due to the smell of carbon dioxide.

D.R.HORTON really did seem like a dream come true, they did so much for my family. We have been with our newly built home for 3.5 years, yet nothing but problems. They cut corners over profit. The material used for floor trim is garbage and warps. If you need repairs, they rough it in and leave you to sand and paint. My neighbors and I put in requests for repairs, but once the model home is gone they won't respond. Don't choose this builder, they build cheap using the lowest-grade material.

I am writing this review to share my negative experience with DR Horton. As a disabled veteran and former police officer, I was eager to move my family from the city to a quieter, safer suburban area. Now with the flexibility to relocate, I had been exploring options and had taken a particular interest in the Cider Grove community. I currently own a home, and my lender requires that I sell this property before closing on a new one. Over the course of several months, I monitored a specific home in Cider Grove as its price gradually decreased, eventually bringing it within my budget.

2018 Express Home DFW. Totally satisfied. The construction technology is current. I've had virtually no problems. Several of my neighbors have had issues but it isn't because the design or materials are bad. Again everything is up to date in terms of building a house. It's the contractors doing poor work and the supervisors who let them and the inspectors that don't catch it (or care to). My Sister in Austin, Tx had major issues. Again it was contractor errors. My point, this isn't just DRH and we got lucky.

STAY AWAY. These people are cheats. We paid $450K for a house that had broken cabinets, the electronic door didn’t work from day 1. The granite in the kitchen is separating from the cabinet underneath. The carpet in the bedroom is already wearing out. The wall paint scratches very easily and gets dirty. The Paint is coming off the edges of the window and the other day I had the window open and some rain came in and the paint came completely off. The manual security feature on the garage door doesn’t work because they put it in wrong. Oh, and did I mention it’s only been four months since we moved in.

DR Horton offers a one year Fit and Finished Warranty from the date keys are handed to you. A year and 3 1/2 months into living in our “New Home” our AC unit in the attic goes out due a leak. I had multiple HVAC companies come out and they all stated it had been a pre existing leak that had been releasing refrigerant little by little until it was eventually all gone. I tried reaching out in hopes that they could assist with part of the expense since the home is practically new but was quickly turned down and was told it is HomeOwner expense. No efforts were made on their behalf. Overall a bad experience that left a sour taste.

I purchased my DR Horton home in Kissimmee, Fl. As a single mom I was so excited to purchase my first home and a newly built home at that. I closed on my home in April of 22. So I’ve been in my home a little over 2 years and I have had so many problems already. Problems that I shouldn’t be having in a new home. 1st the irrigation system is horrible!! I had to replace my irrigation pipes because they broke underground causing flooding, not sure how that happened. The sprinkler heads break very easily which causes water to shoot out causing flooding especially the two in my backyard. I’ve had to replace my grass once already because the foundation is not level and causes the water to sit in the grass which then causes fungus so the grass turns brown.

Went with this builder and the sale rep was only responsive day1- once the initial contract was signed the communication was horrible and almost cost us our home! She was not present for any walk throughs and could care less. Sat back and collected a commission check once the deal was done. If you decide to go with this builder get your own real estate agent. That's the only advocate you will have.

I put earnest money down on a house from DR Horton in Hardeeville, South Carolina the retreat on East Argent. I went to neighborhood the weekend I signed and seen vandalism like a drunk driver did donuts in the circle round near entry. The damage was not removed, just left there as an eye sore. I also talked to owners who stated they been without the use of the pool amenities for 2 seasons and are leaving due to that and HOA does not seem to be doing their job and it’s still in development stages. The agents I. The salesperson said it should be ready by the time I move in but they told others that 2 seasons ago.

We bought our house in 2020 as a new build. It was already in the process of construction when we found it so we were not able to supervise the entire building process. This summer (June 2024) we noticed some of our shingles were becoming displaced. Thinking it was wind damage we had an insurance adjuster come look at the roof. It was determined by the insurance adjuster and confirmed by three roofing companies that it is not wind damage. When the original roof was installed, it was done incorrectly. The nails were not placed in the shingles with enough pressure so now, 4 years later, the nails are starting to back out of the shingle causing the shingle to become displaced.

I'm a local Realtor in the Austin, Texas metro area. I'm always impressed with the communities I visit with D.R. Horton. They make the buying process simple and truly work hard for my clients to make their dreams of owning a home a reality. Not only do they take great care of clients, but they also have a stellar reputation within the Realtor community. They build a quality home and truly care about their customers. I would strongly recommend considering a D.R. Horton home for your next purchase.

I would not recommend this builder especially if you’re looking to purchase in the Tallahassee/Crawfordville area. Please go with another builder if you’re looking for a new construction home. I even hired an inspector who I truly believe was blind. I had to have my entire bedroom window replaced last month and I just closed on 6/28/2024. I’ve been finding discrepancies left and right. I regret this purchase. I’m going to point out one of the many issues. My yard was placed with dead sod, the only thing I see are weeds and anthills due to lack of grass.

I purchased a new home 5 years ago and I had a window leak within the first year that they fixed but now after 5years I have another window leak that near a plug outlet, a leaky roof and I cannot get them to respond. The roof is supposed to have a 10 year warranty but I cannot get a live person on the phone. I went to my homeowners, insurance and they won't cover the cost of fixing saying it's a wear and tear issue. I've had to have my air condition fix twice. I wish I had known about DR Horton reviews before I signed.

I would never ever recommend DR Horton as a homebuilder. Their houses are built solely to make money as soon as possible. The quality of these houses is extremely poor. Moreover, the way they interface with the utility companies is very poor in my opinion we have constant power outages. If you want to enjoy your home buying and living experience, please never buy a DR Horton home. I can’t wait to sell this house and get a real house.

Was not a real good experience. Found so many issues and problems after moving in. After submitting a warranty claim on all of them they wouldn’t even take care of 4 of them. It’s been a year and we are almost outside of our warranty and our AC is not working and trying to get someone out to properly fix it has not been good. Communication has been horrible all around. After our experience I would not buy a D.R. Horton home again.

My house is falling apart. It’s only 4 years old and walls have wet spots all over and dry wall is coming apart. My roof vent had a crack in it that caused damage to my ceiling from the rain. Outside stucco is already cracking. I called to notify them. They just ignore my requests telling me my house isn’t under warranty anymore for these things. I don’t recommend them at all. Stay away from this builder.

In our new neighborhood in Montgomery TX most of the houses are in the 3 year old range. That said a majority of owners here have issues. Fences collapsing in 1-3 years, retaining wall collapsed, water coming in through seals around windows and through electrical sockets, and flooring buckling has been mentioned by the majority of homeowners. Consider all that and when the housing market went down they went to sell a block of around 60 homes to a BTR investor. Remember when you are building a home you plan to live there for many years - don’t choose Horton if quality matters to you.

Our experience has been amazing. Our story came about, because all the real estate agents, we contacted couldn't or wouldn't make our home search possible. The only free time we had is on weekends. No one was willing to show us homes on our schedule. Then by an accidental miracle, we met Crystal **. From the first moment, we talked to her on the phone. I told my wife I think we found our real estate agent. Without hesitation, Crystal agreed to meet us the next morning on a Saturday.

Without a doubt the worst home I have been in. It's like they tried to built the most inept homes they could. From the get go we began to notice poor workmanship and cutting corners. They use cheap materials and cheap labor and it shows. List of issues to date (1 year old home):

Purchased a home at Elk Grove CA, Ms. Linda ** the lady in charge of the 95758 community is great with customer service. She was on top of trouble calls making sure the problems were fixed. And want to thank the superintendent of the community too because he was very nice with my trouble call request too. Took notes and made things happened. This is also located in the permission area. I recommended.

Smooth and easy transaction. I closed within 30 days. The home and subdivision is very beautiful. The builder was very knowledgeable and assisted me with understanding the process and inspection and move-in. Everyone involved were very kind. I’d like to give a special shout-out to the broker Rocki for always answering my questions and assisting me throughout the Homebuying process.

We bought our home in 2023 (Hanover, PA). I call it my beautiful big box that I get to personalize to my liking. Nowhere else in our area could we get the sq footage for the price DR Horton offered. When we had an issue, the home warranty took care of it right away. I don’t expect perfection or the character a much higher priced home has, I can add the character overtime but not sqft.