Home Nation Reviews

Home Nation is a seller for multiple home manufacturers. I got two identical homes and this is the second one. The floor plan is just under 800 square feet. The kitchen is in the middle. There’s a little island with a sink. It’s nice for a trailer. But the quality seems to be lacking a little bit compared to the first home. The doors don't line up and the trim is falling off. I have four doors that do not work in the house and the front door does not lock. Home Nation must have had some bad guys there that day. It's unacceptable. Home Nation followed up and did everything they could, so it's not their problem that the quality of the house isn't what I expected.

The delivery of the home was a nightmare and a half but it wasn't Home Nation's fault. They hired a guy who has done installs for them before, but for whatever reason, when he came to my house, he did everything wrong. He dug the pier holes too shallow, didn't line them up very well, and didn't fill them full of concrete. He failed inspection and waited a week and then came out and dug the hole deeper. They're still wrong in every way they can be wrong as far as their placement goes. They didn't make them in straight lines. That's $3,000 that went into my loan they paid him. Then he delayed us three more weeks by coming up with excuses. He wasn't coming out to the house at all. Finally, their finance lady got in touch with somebody else and had somebody else come out to install the home. When they showed up, that's when they discovered that the foundation wouldn't work because the first guy put all the pier holes in the wrong spot.

Other than that, I've already recommended Home Nation to friends. They have lots of homes to choose from. I could call and tell them what I was looking for and they’d just send me an email with a list of homes that I can look at. When I click the link, it took me to their page and I could do a virtual walkthrough. Everything you need to know about it is right there and you can pick your options.

We dealt with three people. Nicole was the one that we talked to the most. She kept calling to check and see if we heard anything on the paperwork. She was excited to get us into a home. She was the one that was helping us get them moving. We would tell her something, and then she'd be like, “Okay. Let me see if I can email them real quick to see what's holding them up.” And then no sooner than she emails them, they already had it but didn't wanna share it with us. So, she's the one that pretty much dealt with Triad.

The whole homebuying experience only took us about six weeks. Then we had to wait for our home to be built, which took a little longer but it was because ours was being built in. It was supposed to be done around the 4th. Then people took time off for the 4th. So, we only got pushed back a little bit. I would recommend my friends to buy a home through Home Nation. Two did. They live in the same area we live in, and they were like, “How was it?” I was like, “It really wasn't as bad as I thought it would be.” I know how stressful it is to buy a house, and it was nowhere near that.

I was just buying a single wide mobile home at this point in time. I will be buying other ones in the future. I like to go with the 16-foot wide rather than the 14-foot wide because I'd like to give more value for the money I'm getting. I like to go with three-bedroom units. I like the split floor plan with the master bedroom down one end of the mobile and the other two bedrooms are down the other end. That eliminates a lot of wasted hall space to get to the bedroom. I like to give them more room in the mobile than they would get normally if you just have a mobile with a long hallway that’s useless.

The quality of the build leaves a little bit to be desired. In my estimation, you get the 2 x 4 walls on the outside, but the inside walls are 2 x 3s, which is not a problem. But the quality of the workmanship of the Champion Home that I got was not up to my standards because I'm top-notch. I like to give value for what I'm getting. I've been talking to Erin, the VP of sales, to get some of my things because I don't have a salesperson assigned to me right now. So, I'm getting some good results here. Home Nation's prices are very good. So, that's why I've already recommended one person to go with them. I think he'll be buying mobiles from there. He has a setup where he's gonna need about 10 of them, so that'll work out well.

I got a small two-bedroom home with two baths and I was able to upgrade everything the way I wanted. I got drywall in the house and I got a bigger shower. They brought the home to my house and I had a few issues when they got there and they worked my way through the issues. We couldn't get to a home on the pad that I made because of the way my property is set up, so I had to almost do it myself. But the guy stood around and he helped me out until I got the home exactly where I needed it to get it done. They did everything they could to make sure that I was satisfied when they left. I'm happy with the experience altogether.

We initially discovered Home Nation through my dad while searching for an affordable home. We had another option initially, but it didn't work out, so we chose to go with Home Nation, and I'm glad we did. Overall, it was a wonderful experience working with such a helpful and responsive team.

I had to take money out of my 401(k) to make the payment, and they cut me down to $8,000 for the service work. That was gone with two people. It cost me extra money out of my pocket that I really wouldn't want to spend. Another thing is that the delivery was delayed. I started this operation about the last part of June last year and the trailer was supposed to be here about the end of October. I just got it January 5 and the installation is not quite done yet, but that's a different contractor that they recommended. They got their people that do this and I chose one of them. It's not been too bad, but it ain't been great either.

I'm not very happy with Home Nation. Their service, the responses and the finished work are terrible. There was no TLC involved and I can tell it was a fast Friday afternoon when they were working on the trailer. They said that the water lines were all pressure checked for 15 minutes with 18 pounds of pressure, but there's no way they could have done that because it wasn't sealed. Plus, underneath the trailer there where the water lines are to the bathroom sink, the plastic was cut. It looks like they were trying to do something about that, and it wasn't finished. The line in the bathroom sink wasn't hooked up to the sink, nor was it long enough to even go to the sink to be hooked up. It was just tucked away in there, and people wouldn't even see it until the water was turned on.

The hose to the dishwasher leaked a little as well, and one valve was turned clear open. With the washer, I didn't realize this, but the line was frozen down in the ground. I plugged the heat tape back in and went outside of town for 20 minutes to get two bales of straw to put over the mud. I came back and that water line then thawed and there was water running in the trailer out of that washer valve. Several hundred gallons of water went through there. It went through the ductwork. Home Nation said, “Well, stuff will work loose during shipment," but I’ve done enough plumbing where this stuff doesn’t work. I could understand a little seep here and there on the connections. They won't do anything about that either.

In the master bedroom, the tack strips are out from the wall. The carpet was cut too short and it wasn't tucked in. It was just flapping inside there. I had a friend that does carpet work come out yesterday and we got a stretcher and stretched it out enough, but I still have to put a quarter round down to cover up the edges of it. There were paint splatters about everywhere as well. The bathroom was terrible. There’s a little white paint on the floor and I'm not too sure that the bathroom handle isn't on a quarter degree off. It’s pointing to the side instead of straight down, and I shouldn't have to mess with it.

We like the layout of the kitchen, which makes the whole place. It's got a bar across there and it separates that and the front room. The layout of it is nice, but they scratched the cabinets, and there are scratches on the appliances as well. The backs of them are all dented up, and the refrigerator is the same way. Home Nation charged me big money for them and they got them for pennies. They build the trailers, and if we could have went up there and looked at it before it got moved, I would have never bought it. They would have never brought the trailer to my place. Anybody else would have rejected it, too. They wouldn't sell that thing sitting in a lot.

Home Nation should at least let people go to the place and get a final inspection of what they want to do. If the construction of the trailer has anything to do with the finished work, I've got my doubts there even, but I can't do anything about it now ‘cause it's there. “Well, if you'd have read the fine print.” There are 35 pages of fine print, and I have been reading it. People glance through that stuff and know what most of it’s all about. Until they have a problem, then they go look it up. All in all, I'm very dissatisfied and I'd tell people to go to Factory Expo instead of Home Nation. It costs extra money, another few $1,000 when they can go up and look at them, ‘cause they got them on display up there.

The installation and delivery of the home weren't smooth due to our location. Unfortunately, the home got damaged during delivery because it was sent at the wrong time, and we haven't been able to move in yet. We're still waiting for the damage to be fixed, but the communication with Home Nation has been good so far, with no issues in that regard. Overall, although there were some setbacks, I would rate my experience a 4 out of 5.