D.R. Horton Homes Reviews

Do. Not. Buy. DR Horton. Homes. Look ELSEWHERE for your home builder. I'm embarrassed by their customer support and by the appearance of the front of my home. Trust the national reviews and nightmarish stories about DR Horton on ABC News - ** and NBC News - **. The stories are true and the bad dreams are pure realities. My driveway concrete, front walkway, and front steps look NOTHING like the other 17 DR Horton Homes in my development. I have discoloration spots, spotty markings, faded sections, and unsightly patterns. Every time it rains, the ugliness is amplified tenfold and my front property looks like some sort of failed attempt at animal print abstract art. I filed warranty requests, made calls, emailed their warranty services.

Our DR Horton was purchased used. We purchased in 2009, home was built in 2006. In 2015, we noticed mold growing in our shower. When we decided to upgrade the shower, we found regular sheetrock behind the shower walls. We are now having trouble with the tub and finding out that installation was not correct. Wish we could go back in time...

We have had nothing but issues since moving into our brand new D.R. Horton home. I am so disappointed in the quality! There are days when we have 5 different contractors coming to make repairs in our home. DR Horton hires the cheapest labor possible and they do an awful job! Not to mention that they do not come when you schedule them, so you end up going home to meet them and wait several hours for them to even show up -- if they show up at all. Working people do not have time to take off to hand hold these vendors while they fix what should have been done correctly the first time.

I bought my home in 2014 and I have nothing but problems with it. I have a water leak by my bathroom vent and my backdoor also leaks, my ceiling is also uneven and when it is dark you can see it. The house to me is a total disappointment. Oh and these so called nail pops are ALL OVER THIS HOUSE!!! When you contact the warranty department all you get is a runaround. Yes they have sent their horrible contractors out to try and fix the problems and they were made worse. Buying DR Horton is a HUGE MISTAKE. If you are in the middle of trying to buy one, PLEASE RUN!!! You will be stuck with a problem house forever!

We are 2 1/2 years into our brand new home purchase from DR HORTON. This was the worst decision of my life investing 500K on a house that has had nothing but problems since day one. I did not read or research all the horrible reviews on Horton construction and business practices. They will not repair items unless you hire attorneys to hold their feet to the fire, when anything is submitted on the computer for items needing repair within the window of your warranty, they take a year before they will get around to fixing anything. Our community has, not to code full brick chimneys put on top of roofs here with ZERO support for the load bearing weight. We collectively had to involve county officials to remedy our issues holding Horton accountable with possible fines if they do not repair the dangerous situation as our chimneys could crash thru our roofs.

This is one of many complaints. I have had serious issues with my home of less than 2 years old with D.R. Horton home builders in Palm Bay, FL who is the closest to me for warranty service. Dealing with the issues on my home since I purchased it in 2015 has been a nightmare. D.R. Horton used substandard materials using contractors who installed these inferior items with exceptionally-poor workmanship compounding a now severe problem with foundation and floors. I have had the drastic inconvenience of having (5) windows completely removed from my home due to improper initial installation. I've dealt with serious rug issues (4 times) due to substandard workmanship and materials and so many other problems too numerous to list.

Our DR Horton home was purchased new. Numerous minor problems and cosmetic omissions after move in. Paint, shelving, flooring issues were always argumentative but eventually repaired. However, 18 months after move in, a protruding bulge was found behind curtains in bedroom. Upon inspection, there was major water accumulation in wall. Called DR Horton and they sent the same argumentative representative out to inspect. We were told that the company that replaced our roof had left flashing off of roof and that for 18 months rainwater had been collecting inside bedroom wall. I informed him that that was hard to believe, and asked if he was positive that that was the cause. He insisted that that was the problem. I then informed him that we had never had the roof replaced. At that point he committed to taking care of the flashing. After a long drawn out process they also repaired the associated damaged that was caused.

We have been in our S. Tampa home now for 1 month and overall we love the house. The only small issue that we have had was a shelf in the master closet fell due to the supports not being properly placed in the studs. No big deal. Our biggest issue with this whole deal was in signing the contract. We were sent a copy of the contract electronically so never had a true copy to go over and scrutinize. Our mistake. After signing their contract, because they would not accept our agent's contract, we realized that in section 16 (closing), box E. We agreed to pay for all the costs related to closing. We did not received a list of the estimated closing costs and when we did the costs were over $8,000!!! We immediately called our estate attorney who said we were basically stuck.

I'm in a new DR Horton community in Austin, Texas. The quality of the work is poor. From the first day we moved in, we have had nothing but problems. Shelving missing in cabinets. Cabinet in master bedroom literally fell out of the wall when you open the drawer. Poor craftsmanship on drywall on some of the walls. Contractors left dried glue on floor and a stain in the hallway. The garage is super small. We can't even get into the attic. Water came through the ceiling downstairs the first time my husband took a shower upstairs.

Will try to keep this as short as possible. Why I will never purchase a DR Horton home again: Appraisal came back low and forced us to pay more towards closing cost than originally contracted for. Originally offered to pay full closing costs, but with a preferred lender. Their closing costs were in the $12k range when I could have chosen my own for about $4k. When appraisal came back low, they made us pay towards closing anyway. Shower valve not installed properly from the moment we moved in. French drain had to be repaired and replaced around the entire yard. Took me finding COO and CEO to complain to get this addressed.

We have lived in our house for two years and have had ac/heater fixed at least four times. Upstairs bathroom didn't have piping completed under the sink so it flooded bathroom. Floors upstairs creek due to it not being nailed down completely. The house was almost two months late being completed. Vinyl floors discolored due to water. Shower tiles are lifting. I know there is more but this is just an idea on the poor quality of building they provide. This is definitely a half assed job on building. When I talk to my neighbors they have had multiple problems as well. This company has no urgency for issues or compassion for their screw ups. I will say the newer employee, for about a year or so, Taylor is trying to make things better. I wouldn't recommend this builder to anyone.

We moved into our home in early September. Company changed from Crown Communities to D.R. Horton right before we closed. The grout around our kitchen countertops is completely cracked ALL the way around the kitchen, as well as in our shower. The tub is great if you don't want the water to cover your belly button (super shallow). Loose shingles, a bush that was already dead when we moved in. We have tried to schedule our 2 month inspection and we are coming up on month 4 of being in the house. They have yet to send anyone to address our list of problems, as they promised when you sign the contract and at the final walk through.

I am concerned about the safety issues and/or harm to the building as their warranty office is not fixing most of the technical issues in my building inspection which were identified by an ICC CODE CERTIFIED INSPECTOR. I have submitted my warranty requests on time and followed up with their local office several times, but there is no help yet.

We purchased our new DR Horton home and moved in on September 1, 2016. We purchased a Calastoga II with 4,000 sq ft. Our first problem was drainage. The front walk and flower beds flooded when we have heavy rain, which happens often in Houston Texas. DR Horton carefully evaluated the drainage issue and arranged for a crew to grade our front yard, move a flower bed, and install french drains which solved the problem.

I have submitted my warranty requests on time and still have not had many of them resolved. I have called, filed warranty claims and sent emails many many many times!!!! Exterior Repairs needed: Cracking was noted in the driveway concrete. Two areas of concrete near the center relief joint were found to have a fairly large chunks missing. This is not correct, especially on concrete as new as is present. Replacement needed. A number of small chunks were noted to be missing from the surface of the sidewalk concrete. This is unusual/incorrect, especially on concrete as new as this. Repair/replace as needed. Caulking is needed to some of the trim around the exterior of the home. Also, caulking is recommended around the television cables that penetrate the North exterior wall to prevent water penetration.

I have been in my home for 3 years and they have yet to fix things that should have been fixed the first year! And it seems that all the different people I have been working with to get things resolved either don't work for them anymore. This is every few months I'm dealing with a new person that say "will get it taken care of" but nothing! I have told them about my shower knob not feel right. I have busted pipes and water coming from my upstairs into my kitchen light fixture as I walk in from my job into my house but conveniently it's not covered by the warranty anymore and all they say is "SORRY" and SORRY is what they are. I will never recommend a DR Horton house EVER!!! Because they leave out to dry after you buy!!! DON'T DO IT!!!

Crossing At Timberlands (Dallas, GA): Regretfully, and without prejudice, my personal experience of owning my new home thus far, as well as, my adjoining neighbors has been that of EXTREME DISAPPOINTMENT to put it politely on all related matters. Shoddy workmanship/quality, no follow-through with homeowner care, sinkholes at some properties in neighborhood, grading/erosion, filthy roads with debris (stones, nails, etc.), in community (no other outlet nor service road for trucks), common areas require serious weeding (no weed barrier present ?), mail/post at a cluster that is not near most properties (NO canopy nor adequate lighting as of this post) and vandalism reported, wild dog(s) seen (see Public records/incidents), construction/utility/service vehicles have blocked/delayed school buses on occasion, and poor sod quality at some properties.

Well I signed a ninety-day contract to have my house built. They didn't start on the house until about 45 days until the closing date. If you are looking to have quality home built by D.R Horton, they will not build a quality home. My advice to anyone buying, is do not buy from them because they are a bunch of crooks. I signed contract and also lost my earnest money.

Leaving out many details just giving the main points. DR Horton Homes built my house last year. When it rains water accumulates by the rear of the house--there is clearly a hill rising that does not let the rain properly drain away from the home. Instead it creates a small pond crossing into the lanai area. Secondly I am unable to walk around my home because the left hand of that house is always muddy, wet, and damped; on the most sunny days. I live in Florida. Imagine my frustration after 5-6 days of pure sun and still the ground wet as if it was just raining. (Even left sprinklers off for 3 months, no results)

I'll keep this short and to the point so that people are not wasting their time. Do not purchase a DR Horton/Express home. If during your walk through you experience anyone 1 of these 3 issues, just walk away right then and there and do not follow through with the purchase of the home. IF there is an issue with one of the following: Plumbing, Electrical, HVAC/AC system, WALK AWAY, WALK AWAY, WALK AWAY. Do no purchase the home. The construction is horrible and you will lose money on this home. Trust me, as a current homeowner of one of these horrible homes that we have had nothing but plumbing issues with, just walk away and go to another builder.

I bought a DR Horton home freshly built in 2008. During the walk through, I found several things wrong with the house that they said they would fix. They never did. About two years after the purchase, the cheap Chinese made Hardy Plank siding knockoff they installed started pulling away from the side of the house. I called the company, and they sent someone out. He told me the foundation was settling. 'WHAT?' Then told me there is nothing they can do for it. After four years the gaps between the plank boards are now over 1/4 inch wide. All the homes in the neighborhood have the same issue, so I've started sealing the neighbor's gaps in their siding as well as mine. Ask me for pictures, I'll be more than happy to provide proof!!! This company uses the cheapest materials, from the toilets to the exterior I've had nothing but trouble. The house is garbage. My email address is ** if you want to investigate my claim!

I am about to be a first time home owner, and on my hunt for a home in the beginning of this year I came across a new development area where DR Horton is the builder. The thought that I could customize my own home and pick the lot was extremely exciting!! So I chose a layout and then picked my lot and went to contract in May. Come October, I still didn't have a date to break ground. I had to basically chase and beg the selling agent for updates - only to be given excuses and "I don't know" answers.

Bought a D.R. Horton home in Patterson Ca. note: Belgrade homes in Diablo Grande. Purchased home last month. On day of move in, plumbing problems in walls, two story home. Whenever upstairs bath or toilets in use, sounds like raining in dining and entrance walls. One problem after another. Nightmare purchase. They pass you on to their customer service people who further pass the buck all the way around to your not having any resolve. They finally opened up my walls and filled them with sound proofing materials and the loud sounds of water running down my walls persist still. Choosing cheap methods as they have is only making the problems worst. Run from this builder as fast as you can. They also laid the plumbing pipes against the sheet rock/stucco in entrance hallway.

From day 1 Mitchell lied and promised us the moon. When it came time for offers, DR Horton raised the price by ten thousand dollars. They then said that none of the promises the broker offered were included. We negotiated for days and then another lie. We were told we could use our own mortgage broker. Lie! We do not get the closing costs. The house was of shotty craftsmanship and had been sitting vacant for 8 months. Run. Run fast. I'm glad I got out when I did and before I signed. Read the reviews. Shut this company down. I ripped my down payment up and will look for another house. Please do the same. DO NOT USE DR HORTON. DO NOT USE DR HORTON. LIARS. CHEATS. THIEVES. SCOUNDRELS. The list goes on.

Lie after lie. 'Til you start to believe it's the company policy since I haven't seen anyone deviate by telling one truth (honest people get fired on the spot). They had changed my closing date several times without knowing the true reason. And same for everything else. Bottom line is please do not believe what they say, stay away from them and save yourself the headache.

3 months and many phone calls and even a certified letter later and none of issues we have had for the entire year since the house was built have been addressed. No one even returns calls. This is the worst experience I have ever had with a builder or any business. The homes are poor quality, they do not own up to their promises to repair. I recommend them to no one. They are very nice, so if you are a trusting soul, BEWARE.

I am a first home buyer and my budget is not very high however, I want a good quality home. I found Dr Horton and at first I was so excited I was going to build. I found the lot and plan I liked. About to sign the contract and they failed to disclose to me that it didn't come with a covered back porch for my dogs. So I moved on to a different house in the same neighborhood. I signed the contract, got pre approved for a mortgage loan and the next day the sales representative called me and told me that this house did not come with a covered back porch either.

If I could rate Timberlake DR Horton below zero, I would. They do not tell the truth. Shoddy work. No pride. Argumentative. Defensive. No one should have to move into a house in the shape mine was and still is. I would have been better off with an old resale. My mistake was trusting them. They lost punch list and QC list. Did not even have it at closing. Even after 3 weeks, still no mail receptacle. They say "we don't work for the postal service." Anyone who asks where I live just sighs and says "oh no." I am ashamed of this house and feel unsafe.

We had the opportunity to work with DR Horton's Home Buyers Club to be able to have the opportunity to buy our 1st home. We had looked at multiple resale homes and thought we would end up buying a resale. Our experience with DR Horton from beginning to end has been a very smooth experience. Our sales agent Alex who was not only our neighbor to the house my husband and I were renting but also a great friend help get the ball rolling. His knowledge and experience and great customer service is impeccable. His attention to detail and keeping us updated was and still is greatly appreciated.

BIRMINGHAM ALABAMA... I know DR Horton is building 5 subdivisions in our city. Please Please read all the reviews and RUN RUN RUN if you are considering buying from this company. I moved into my home 4 December 2015. Christmas day the upstairs plumbing leaked and completely soaked my master bedroom. I have begged for 9 months to fix the water issues outside. My neighbor across the street found no insulation in her bedroom walls. My downstairs has wood floors except my master bedroom, so I decided I wanted wood floors in the room. The company came 16 September 2016 to remove the carpet. My foundation has cracks running every direction. Please stop by Hunter's Gate off 280 and talk to us. Everyone would be happy to tell you all the problems we have with water issues in our yard and how warranty issues are slowly getting fixed. God Bless anyone that owns a DR Horton home.

I fell in love with the floor plan of my DR Horton house. I have learned my lesson. You have to look up the builder and not just buy a house because you like the floor plan and the price. I must add, their nonsense about going with their lender and getting a little more off the sale price, well, good luck to anyone that does this. We were given different dates for closing. It changed 3 times. The 3rd time was the day before we were supposed to close and had a UHAUL and our stuff loaded.

In 2011, I purchased my home in the SouthPoint Subdivision in Denham Springs, LA. August 13, 2016 my home was affected by the 2016 Flooding. The wall anchors were not put in correctly. My a\c vent going out was not installed properly. When we gutted the home, we found a broom, soda bottles and donuts in the wall. As a single woman, I was excited to be purchasing my home on my own. There has been drainage issue on the street. My toilet is always backing up. Some of my neighbor's bricks came completely off the sides of their homes. If you are looking to purchase one of their homes don't.

Purchased a new construction home by D.R. Horton, express homes. Loved the floor plan and location, and price. But, you get what you pay for. Closing was bumped out 5 times for lack of manpower and misc odds and ends. First screw up was framing. They closed in a walk-in closet into a normal closet then promised extra shelving which I never received. They took away square footage that I was paying for. We had issues with painting inside and out. We've been in the house since Aug 19, 2016 and have had plumbers out twice for toilets not flushing. We've had tile replaced for cracks. There's still exterior painting to be done.

Run!!! I would not recommend this company. They will tell you what you want to hear just to get you to purchase a home with them. We had been told our home would be ready by a certain date and two months later, we are still waiting. The structure of the roof had major issues, which was disclosed from us when we bought the home as a spec back in May. I wanted this experience to be exciting and a great opportunity for my kids to be involved in the process of building our dream home. This has been nothing but a nightmare. The only compensation they offered us was a ceiling fan. They can keep it! I wish I could turn back the clock and never sign my life away!

Been here 2 months. No one replies to phone calls nor messages... 18 submissions to their warranty website... This is a joke?!? It must be... There's no way anyone could be treated like ** when you paid them cash!! Obviously I'm dealing with expert **!! Boy they are great at intimidation and their "yes man..." you know what a yes man is... Someone regardless if they understand you, they're not listening and just reply without "authority to make the calls on what is to be repaired." Walk thru... yeah ok whatever. 10 minutes didn't get blue tape for over a week... and I had to beg the "super yes man" for a roll??? So read some of this list...

Disabled veteran was buying house from DR Horton in SPRINGHILL, FL when they could not confirm in writing to be built (as from beginning, said August 2016). We were selling home we lived in (they knew we had to be out in a certain time) and would not give us in writing (in September) concrete date. We backed away and they kept the faith deposit of $2500.00. Disabled veteran put down on deposit. Since this company could not deliver to be built on our timeline from beginning, WHAT RIGHT DOES THIS BUILDER HAVE TO KEEP A VETERAN'S DEPOSIT?

D.R. Horton has been nothing short of a nightmare. We bought a town home in the Legacy Farms community in Saratoga Springs, UT. The flooring has issues of telegraphing (sub floor seams showing thru). This issue is caused by moisture getting into the sub flooring and warping it. This was brought to the attention of the Superintendent (Dustin **) whom indicated they would get it fixed. When we went to look at it again, prior to closing, their fix was to cut joints in the vinyl put some self leveling compound down, and then install another layer of vinyl. Never addressing the actual problem of the sub flooring being warped. We brought this up again before closing and was again told they would fix the issue and to go ahead and close.

My wife and I identified major issues prior to our closing and prior to the walk through. It has been a year and they are still avoiding to complete and satisfy the poor quality product. We have standing water around our entire home and the water has invaded our foundation and driveway. The compacted pad that was built on has become soluble. My driveway has been cracking everywhere because the weight of my cars. Water percolates up through my driveway cracks and in the garage. This is all related to the property never excavated and graded properly. It is plainly obvious there is no concern. I pray daily this matter could be resolved but I do not believe that this company has any customer service values.

When we bought our home at the end of our street, they were all brick. Now DR Horton has bought the rest of the lots in this subdivision and they are putting cheap, thin vinyl siding on these homes. This greatly reduces the value of our brick homes. And we are not happy. Their landscapers haven't been seen in almost a month and the grass around the vacant lots is getting very tall. Someone is keeping the lot around the sales office cut but that is all. Our homeowners' association fee is ridiculous compared to the value. We were hoping for a community pool but it doesn't look like this is going to happen.

Our closing date originally was to be 7-29, then it became 8-17, now it's supposed to be 8-24? Would you have confidence in these predictions? Our current quarters, a hotel! In the meantime each representative has a different reason for the delays... None very plausible!

We were so excited to purchase our 1st brand new home & ended up going with Dr Horton. Upon doing a walk through we noticed a very large water stain in the garage ceiling. We were assured via email that the problem was taken care of, because I wouldn't close without it. However, 3 months into owning the house, the same leak appeared. We had them come out, as it's under warranty, and they said I had to wait until summer to find the problem as it could be the HVAC. That was a seven month wait.

I purchased my home July 2013. I began having problems with my heating and air in November 2013. It has continued until now. No heat in the very cold winter, to no air conditioning here in July 2016. I have one unit outside and a zone board in the attic to switch the heat and air upstairs to downstairs. It has fallen down, not worked properly... The installer came several time and now! The coils had to be replaced, my ac keeps going out, there's been a freon leak, valve had to be replaced and a manufactured welding problem.

Closed on June 24th, which was rushed and home not finished. I have tried for a month to get the corrections done on our new home. NO RESPONSES, BY TEXT, PHONE OR EMAIL.

I purchased my home in December 2014. Right away there were issues with the closing - they rushed it for 30 Dec, but weren't ready to hand over keys. After I got that fixed, I wasn't given the right keys! If the person who walked me through the house that first time had not still been on the lot, I wouldn't have been able to get in for another 3 days (it was December 31st). I immediately noticed things I'd requested be done, weren't. I was promised again that they'd be taken care of during my first inspection. I admit they did take care of some of the items, but not all of them. I won't go on about all the other issues, but the main one is a large hole near the outside stairs at my house. The fix action was to place a cinder block and stick in the hole. What was at first 1-2 feet big/wide, is now about 3 feet big/wide. I'm now looking for legal representation to sue. Good thing I kept pictures and emails.

I purchased the model home in my subdivision in January 2008. I was thrilled to be in a new home that no one had ever lived. That is, for a while. Shortly after I moved in I notice that the carpet in the closet of my master bath was soaking wet. I called DR Horton and they sent someone out right away to fix a drainage problem they said was in the tub. I have to point out that the tub had never been used. At any rate, the repair was made and the carpet replaced. Then about a year later the carpet in my living room started to bubble up in a couple of places. I called DR Horton and they said it was not covered. I paid to have the carpet stretched. That held up for about two years and then the carpet began to bubble up in the living room again and in the dining room. I decided to have it replaced with an expensive laminate floor. About three months later it started to buckle in the same place as the carpet had bubbled.

I purchased a home from DR Horton in August of 2010. The home was already built and sat on the market for 18 months prior to my purchase. The house was built on a slab foundation on backfilled lot. I was never aware the lots were backfilled to build the home sites. I requested DR Horton to send someone out and look at the stability of the slab because I noticed cracks in the outside brickwork of the house, then found a large crack in the slab itself running completely across a corner of the master bedroom. Finally, DR Horton contracted RamJack to put in 16 piers around the back of the house and through the slab itself. They also installed french drains all the way around the house because we discovered that water was flowing through the slab at 7 gallons per minute. RamJack has to put sump pumps into the hole they were installing the piers in.

Another bad experience with our Dr Horton house that was built 3 years ago. The water line installed by Horton has just cost us $1000. Last year we had to replace the hot water heater. A new house should not be a money pit.

I'm now in the process of building a Horton home in Mobile Al. My experience so far has been horrible. Lies after lies. I'm so afraid after reading all the reviews we've made a very bad decision. We signed our contract in April, put down our earnest money, and it's July and all we have is a red pad of dirt. Our closing date was suppose to be in Aug. We got a call saying it's now Sept. All of my request have been denied. When we first start everything was "YES, we can make it happen." Now that they have our money it's been "NO, it can't be done." I'm very discouraged.

We are part of a new development in Prominence down in Florida. From the beginning of the sales to the purchase which have been full of lies from anywhere to what the community was offering as part of the fees to the date for closing. The closing was supposed to be in April 2016. We are now in July 2016 and fighting over mold and a lengthy punch list. Which guess what they lied about. Even with pictures and full documentation they covered up the mold with wet sheetrock, this after receiving an email that the mold had been re-mediated. I didn't trust this since there were so many other incidents that I won't even list. So, I went back and cut a hole to check and as stated there was the mold, even more mold and wet insulation and wet sheet-rock. Guess what, they tried to lie again and say that we were vandalizing the unit... REALLY! They threatened us.

We recently purchased a DR Horton homes in the Lexington SC area. We are originally from NY, we picked our lot and our plan. Everyone seemed nice and pleasant to deal with. Since we lived in NY while the house was being built we kept in communication by phone, email and text. But none of the photos ever showed the back of the lot. We were told that the property (.4 acres) would be cleared graded and seeded. We arrived for our walk through and found an 8 foot tall earth embankment 15 feet from our back door with roots and rocks. We were promised that the property would be leveled, graded, seeded and we would have clear line of site from our patio to our property markers. We have dogs and a small child.

Will you buy my house back from me? We built in a subdivision that boasted beautiful, full-brick homes. Agents Vickie **, Russell **, and contractor John ** promised us that it would stay that way because DR Horton tries to help maintain property values. Four years later, the new homes are all vinyl, fake wood flooring, gutterless, and have exposed block/concrete foundation (which is against our HOA restrictions). We have seen our appraisal values go down, and now that we have listed our house for sale for 7 months now, we keep getting the same comments from prospective buyers: "We LOVE the house, but the neighborhood seems to be going downhill." "We are worried about the resale value in your neighborhood." We have tried to reach out to our HOA representative, Charles **, but have received no response.

Since initially reported to the Deerfield Beach, FL office, approximately August/September 2015, our 2nd story bathroom and hallway have been plagued with a condensation problem that has resulted in mold growth on the ceiling and walls. Despite numerous phone calls and two on-site visits, the issue continues to present. We fear the mold will continue to spread among our home and possibly turn into a toxic mold, and therefore, health issue. Dr. Horton has yet to resolve this important safety, health, and moral matter. It is now outside the warranty period of 1 year, and this situation is still ongoing.

These folks are a bunch of con artist. They smile in your face and lie about everything damn thing. They don't stand behind the repairs that need to be made on a freshly built house. You give them the list of repairs that need to be made and they point the finger at everybody and argue over who should fix it. Then they half ass fix it and get smart with you when you call them on it. They lied to everyone in our subdivision about their lot line. They marked off a huge yard space the whole time the house is being built. And then the day before closing they change the stakes and your yard is the size of a freaking porch. Almost everyone in our subdivision went through this. We were told that a common area was to be left for the kids. The greedy pigs shoved 2 more house there and now the kids have nowhere to play. No pool, no play areas, nothing. They won't even put freaking flowers at the entrance of our subdivision.

Recently I was shopping for new homes in Columbia area and come across the new homes in Manors Of Belleclave-WildWood. They have very bad communications as the agent called me after I left 10 messages. Finally when we go and visit site, it was so bad with lot of highway traffic and voice. Even though the area is good, but the reputation with DR Horton and Crown was too bad. We decided NOT to buy home with DR Horton.

I have been living here for 28 years, and DR Horton bought the property around me on three sides. I have a 30 foot undisturbed buffer, but every time someone moves in, the buffer is their backyard and they cut down all of the trees. I call the marshal, and he makes them replant the trees, but they only replant a few. This problem could have been prevented if DR Horton had told them at the closings about the 30 foot undisturbed buffer. I have spoken with the homeowners, and they said that they were told that they could do whatever they wanted with it. If DR Horton had planted the cypress trees around my property, like I was promised at the zoning meetings that I went to, this problem wouldn't be happening.

We have been living in a DR Horton house for 2.5 years now and besides having a horrible yard- landscaping is not their specialty. We have had slight issues with our HVAC unit not efficiently cooling our upstairs both summers. This recent April we had it completely stop working and called Darden & Green (DR Horton's contractors for HVAC units) as well as 2 outside companies: Freedom & Overflow. It was one of the outside companies that found faulty wiring that had caught fire, fried & disintegrated resulting in the issue. Not only was it not in spec it had actually become a fire hazard.

We are two weeks away from closing on a DR Horton house. They sell houses - it's up to you to make it a home! And no, we are not part of the "DR Horton" family, no matter how many emails they send telling us that we are! The sales reps are only concerned about signing the contract and the closing date so they can receive a check for their four or five hours of work. If their lips are moving, they are lying. They push hard for the buyer and buyer's lender to close, but they won't provide required information in a timely manner. They won't answer questions we submit via email. They call so they can deny anything they say and then change the story to fit their narrative. Once you sign the contract, kiss your sales rep goodbye. You'll be better off without them running interference for the Horton team. At this time, we have ceased communications with the Sales side of Horton. I can't wait to go to closing - with Horton Title. Should be interesting.

The black plastic pipe water supply line used from the water main connection to the curb shut off valve where a water meter would be installed was not properly installed using the manufacturer's recommendations. This black plastic supply lines have been breaking from the large rocks and gravel used instead of sand under and over the plastic pipes used to protect the plastic pipe. As matter of fact when the trench was dug up, following the pipe, the entire trench material used was the same. No sand or material was used to protect the pipe. Large rocks have been found over and under that damaged pipes and is now costing the homeowners thousands of dollars to repair. This construction defect was revealed when the plumbers dug up the main street to locate the water leak.

I was buying a house from DR Horton and my first walkthrough I noticed real bad concrete work. The concrete was so bad I could take my foot and kick it and it would crumble. The slab in the garage area was already cracking with several cracks in it. Ask an employee named Mark what he was going to do and he said "Nothing. It's normal" so I rejected the home and DR Horton stole my deposit of 5000. Look here folks. If you thinking about buying a DR Horton home don't waste your time with these folks. DR Horton is blood suckers. Gangsters. They spend the day looking for the next prey. Don't be another victim to this dirty company.

It is no surprise that DR Horton does not participate in the Consumer Affairs certification program. 468 top complaints against DR Horton?!? Let me be number 469. I agree with the other 468 listed complaints... they lie. They really lie. They lie about everything. If the lips are a movin' they be a lyin'. The green space shown with beautiful landscaping on huge signs and brochures is now townhomes while acres and acres of space are still available. They lied. The street lights. They lied. No Sunday construction. They lied. Home warranty. They lied.

My property backs a DR Horton development where the land was raised approximately 4-6 feet. On April 18, 2016, Houston experienced heavy rainfall and our property was flooded with about two feet of red water. We knew it was run-off from the DR Horton development because of the red dirt that they used to raise the land level. Our barn and everything in it is completely ruined. We were afraid for the horses and mules because they were drinking the water and one of our chickens went missing. We didn't see any detention ponds to catch the water.

We decided to buy a home in Corona de Tucson over a month ago. Originally I was told our closing date would have to be after I moved from California to Tucson and had already started my job. I was a prior military member and so I decided to shop around with USAA for a loan. I was able to close with them quickly and before I started my job (this isn't unusual for this company to close before a member starts work). Once I told DHI Mortgage, which is a part of DR Horton, I would be going with USAA for the loan, they wanted my business so badly they said they would ask corporate to make an exception in my case since USAA could do it. They got back to me, saying corporate would allow it and I would close May 3.

I bought a DR Horton home in 2015 after my husband passed away. I sold my previous home and moved to SC, to move forward with my life. My home had just been built and was completed, so I didn't have any say, as far as the countertops, appliances, etc. Not many of the items on my punch list were fixed. There was a chip in the tub, deep scratches on the glass at my front door, ceilings were a mess, you could see every piece of tape, etc. I was assured that my punch list would be taken care of, but hardly anything was taken care of. I still can't get anything fixed and was treated like a child, that didn't know a thing. The things I was told were so untrue and I asked them not to insult my intelligence. I hate being talked down to, especially since I had subcontracted the building of my first home.

I purchased a new Horton home and moved in on April 01, 2016. During the walk-through for the acceptance of my new there a number of items that were noted to the DR Horton agent. Items included the kitchen sink faucet that is not properly installed. The cold water is very HOT! The gas hot water heater exhaust vent is not properly sealed but I leave the garage door open until it gets fixed. Granite counter top blemished, needs touch up paint, front yard landscaper POCO VERDE contracted by and provided by DR Horton does not respond to my messages, abundance of small broken shrouds in the backyard and so on are only a few of my complaints. Hope it gets done.

We bought our house in Casa Grande, AZ 3 yrs ago. DR Horton built it in 2006. We are 2nd owners. We are in a HOA subdivision of some 300 homes. We had a plumbing blockage almost 1 wk ago that manifested itself by overflowing in the master bath overnight and spilling into the master bedroom. The blockage itself was eventually identified as being in our front yard sewer line. 4 days into digging up our front yard, it was discovered that the main sewer line from our house to the city line had broken couplings and missing ABS pipe. They are still digging and repairing as we speak. So far the bill has surpassed $5000.

Buying a DR Horton home in Santa Rosa Beach Florida. We put in an offer on a home and gave them the Earnest money. The home was already being built so we could not make any changes. Jennifer ** was the sales person. She cancelled the contract kept my money 7 days before my approval because I refused to give them an additional 1000 un-refundable deposit for upgrades that I never asked for. This company is so dishonest but perhaps this is a blessing to not get further involved with these people.

I had to final inspect twice only to discover I had the same & now more serious issues to be concerned with. Bottom cement step cracked/pulling away from sidewalk. Told me it's normal. Contracted items: states floors are 5" hardwood. They are not. Many dings & dents with some cheap light looking material showing. Not repaired to my satisfaction & no warranty. Iron balusters were missing. Was told I am in error. I'm not. Blinds are still missing. Unable to access backyard due to missing step. Told this is normal (meaning my dog can't use the yard either). Unevenness of yard (I could not walk on it). Very poor job of grading & packing the land both front & back. See crack issue at front step. Sloppy finishes in front of, in & around garage. Shoddy fence job. Huge hunks of wood not lined up. Poor quality. I have cancelled the purchase and am trying to get back my deposit or a portion of it.

Just to make long stories short. Be aware of this builder. What the other reviewers reported here is so similar to what we have experienced - shoddy work, low quality, poor services. If even their manager lies all the time, that tells you a lot what kind of business DR Horton is. We are still in disbelief about what happened to us. Only hope our added review/voice to this site helps at least one future family make better decision in their home purchasing and avoid the terrible experience we had with DR Horton. Do not buy from DR Horton.

DR Horton does not stand behind their homes, and provides pathetic customer service. My home was built in 07/2015 and it clearly states architectural shingles will be used, they were not. I provided all of the documentation to DR Horton for resolution and they said they can change features at any time. How can you buy a house with a list of features that convinces you to buy but then changes them without notification!! We have been lied to several times since buying the home and broken promises left and right. We even worked with a guy named Tom ** who told us to go out to dinner, it was on him and send him the receipt for reimbursement. Another lie and a really lame one at that! Save the time and headache and do your research better than I did! Do not buy from DR Horton.

We bought a brand new townhouse from the above in Anne Arundel County, MD. Within 6 months, we found a leak coming from the balcony sliding doors. 2 1/2 years later, we have 3 more leaks since and all through were not under warranty. All 4 were from workmanship issues - the contractor we brought in to look at them pointed out missing flashing (in one instance they ran out and did not bother going out to get more material and finished the job as it was), improper flashing, and missing caulk from the bathroom leak. Just all around shoddy workmanship, my closed door does not close properly. After the house settled, the striker would not line up with the female end. Very frustrating experience for a brand new house just 2 years old. Avoid DR Horton if you can.

If you are considering buying a DR Horton home in Lewisville, Texas. DON'T. Please attend to these reviews and if you should decide to buy, question everything. They will show you a model home but the one they build you may be quite different. Be sure and review the plot document carefully and inspect it for placement on the lot, before you sign off. Be assured you are no more than a number and a $ sign. Should you cancel your contract, you will lose your deposit for sure! So glad I am out from under my contract and I must admit the $2500.00 lesson was an eye-opener. Hope this effort helps at least one naive family avoid the horrible experience we had. Good luck!

Jeff ** wants to blame the homebuyer for the defects and poor quality in his division. The truth is they have overloaded the system and can't follow up on their promises. The cheap appliances they buy break and to get them serviced is almost impossible. I have been without a oven for 5 days with only the promise that they will get it fixed as soon as possible. How about replacing the oven? The yard is so poorly graded that the undeveloped lot is washing into mine.

I initially walked through this home in September, 2015. My wife and I decided to purchase this home, though it wasn't completed. I walked the house in November, a week prior to deploying to Afghanistan. Due to my deployment, and my wife being in California, we were ASSURED that all discrepancies would be corrected. We closed on December 30th, a full month to fix the squawks... Shouldn't be that hard. We finally moved in here February 21, 2016. To keep a long story short, I will stick to the issues involving failure to complete repairs, and the total garbage workmanship in this money-pit of a disappointment.

After 6 claims of faulty plumbing with DR Horton Homes in Woodbridge (one of which even had duct tape on an elbow) we have found ourselves paying twice not 1000 but over 2k for another home because this lemon has so many plumbing claims on it all due to bad plumbing issues, wrong pipes, poor pipes, improper construction caused massive water damage... Two in same place within 2 months caused carpet to be replaced twice and basement to be painted twice! Do NOT BUY DR HORTON HOMES! We own five homes... Never have had any issues except with a home we bought built by DR HORTON... They should pay my insurance bill and the 6 1000.00 deductibles!

Builder supervisor didn't repair things discussed at walk through, doesn't give checklist on move in & won't fix things. He states it's normal, house is settling (new house). Never had a builder not make repairs on new house. Don't recommend.

My husband and I just purchased our home 1-29-2016. First of all don't purchase here but if you still want to come here bring in your own real estate agent. Our sales agent, Brad ** told us that he is the seller's agent so don't expect any help from him... Next these homes are of the poorest quality you can possibly find. It took us 10 days just to get our mailbox keys!!! Please you are welcome to stop by my home at ** and see this piece of crap!!!

We recently bought a Schuler of California home 3 months ago, which is a subsidiary of DR Horton. The inspectors came in and said the house was near perfect, so we bought it thinking our home built in 2003 would be wonderful. 2 months after move-in, we noticed water slowly running onto our kitchen floor and into the garage. It was coming from underneath the cabinets so we weren't sure where it was coming from.

I wished I had looked at the previous reviews before I decided to buy a DR Horton home. I am not getting the extras and items I paid for in my newly built home and I am constantly met with uphill battles. I was told one thing and then provided another. I Google the items or call the manufacturer to confirm the items and then go back to them to prove them wrong, I should not have to do that. There are 20 items on my current list that needs fixing and some are clogged toilets, lack of heating, no concrete slab, incorrect wiring and so much more. Please do stay away from this company. I am considering hiring a lawyer as some of my issues are major faults.

I have lived in my home since 05-31-2015 and had nothing but problems getting things repaired. I have had to go over the warranty department's head for several things to get repaired, the latest is the stucco on the outside. The supervisor told a neighbor that I should have upgraded the stucco if I had wanted better quality so I would not have cracks in every wall. However I was not told this prior to buying. I put a sign in my yard warning buyers that they build lemons.

DR Horton - all I can say is never buy a DR Horton home unless you want poor workmanship and lies.

Where to start? We are coming to the end of construction on our new home with DR Horton and I must say the workmanship is something out of the stone ages. It has proved to me what I have been thinking for a long time that all the craftsman have retired or died off, there is no pride in workmanship whatsoever. The tile work in our new master bath is some of the worst work I have ever seen and we are just sick.

I was so excited when I purchased my new home with DR Horton until after my closing. That is when all the lies came out. I was told when I toured the brand new neighborhood that AT&T would be available to for cable and internet services so I changed to them in my old townhome to make it easier during my move. After my closing, I was told through text with my agent that Time Warner Cable IS available. So I call Time Warner and lo and behold they are not in my neighborhood at all. I was told that DirecTV was available but unfortunately, my home was built in the Bermuda triangle of the neighborhood and I am not able to get a satellite signal for service. Internet is not available at all and I have spoke with neighbors that have been there for months (4+) that have neither cable or internet! This is absolutely ridiculous.

Our bathroom tile cracked all the way across the shower wall and it is not in the grout. It caused a huge bulging on the wall and eventually it will fall out into the tub. With the visual evidence from the bowing of the tiled walls, with the capability of movement towards the framing with applied pressure, it was clear right away that there was an installation issue. With the visual problems, it was evident that the backing had separated from the framing, due to a poor installation. Once backer board and tile walls were removed, it showed that there was minimal glue used on the cement board and an unsafe amount of screws used to install, not to mention they weren't even cement board screws, but drywall 1.25" screws. Each piece had either 3 or 4 screws down the sides and that was all. No field screws installed or screws at top or bottom of sheet.

If there is a zero star, DR Horton will deserve that. English is my second language and this is my first time ever write a review something/someone but I have to. I want to put it out there just so whoever as a first time home buyer be aware. DON'T EVER BUY A BUILD HOME with them. They advertise one things, they change the elevation within the same years 3 times, I end up bought a house that not look like the elevation. The sales manager wasn't aware of anything so why is she a sales manager. They made me initial, signed everything and the document station is 24 pages. PLEASE READ CAREFULLY line per line. Better yet make sure they draft a closing document for you what will be out the pocket at the times you close. You end up have pay all the fees that the contract didn't mention, just the estimate and the amount end up more than $2000.

This time last year my husband and grandchildren were very excited to close on our NEW home. Mr. ** and I looked forward to raising our five grands in this home. Now we are watching our dreams turn to this... 11 months here I have submitted two warranty in the past months. I have read the homeowner's booklet several times to give my family a peace of mind.

I am trying to buy a house from your company and both agents lied to me and told me I have to go through your preferred lender. When I insisted to go with my own lender, they told me now they can do the deal. This is illegal and when I mentioned that, she came in and told me they will do the deal and as soon as she goes back to her office she will send me the new contract using my own lender. I waited and after 3 phone calls, today 24 hrs later, I called in again and she said no she cannot do the deal again. This is not fair for the customer and it is illegal to use steering.

The DR Horton mortgage and sales agents that were a part of my team were exceptional. Their expertise and knowledge in each of their parts in the process made everything move smoothly. The builder was very efficient, thorough and was truly interested in making sure that I was completely satisfied with everything. Every process and documentation that was needed to make this happen was explained to me in detail. I was able to call and get answers to my questions in a timely matter. My children and I are enjoying our new home. There were very minor issues found on the home inspection which were resolved immediately. Although, I have only been in my new home for 2 wks, I don't foresee any big issues to deal with that would be a result of the construction of this home. I would highly recommend DR Horton.

It has been months and my windows need repair, door weather stripping falling off. The one year homeowners warranty is in its 8th month and I have had no response from DR Horton for months. My last phone conversation with their warranty representative consisted in the representative backing out of warranty issues saying that there are clauses in my contract that does not hold DR Horton Responsible for most things. He also tried to blame me for misuse and abuse of things such as rug bumps, sprinkler adjustments, cabinet drawers sticking and having to be replaced three times and they still are bad.

It took me months to get approve for the stack of garbage I moved in (Turtle Creek) Round Rock. My house is so poorly made and I can hear my neighbors talking. It's worse than living in an apartment. Once I moved in, I watched 2 men build a row of houses and that scared me how fast they put them up! I am a first time home buyer and hate this was my experience with a crappy builder.

I purchased my home October 29th of this year. My complaint isn't about the agents but about the quality of my home and the work that was done. I was excited to have bought a new home, now I live in dread of what each day will bring. Driveway with no drainage, water just sits in the driveway even though I was told that it would be level. I've been in my house 2 mos. and already see nail pops in the wall. Bad caulk and paint jobs. I can see the framing in the ceiling of all areas of my house. Security system wiring wasn't installed correctly even though the person said it was tested. I would not recommend DR Horton to anyone. Run from this place. Total Nightmare.

We purchased our house in Cambridge Falls Neighborhood in Fresno, TX. This was a new build in 2013. We diligently went every weekend to monitor the progress. My husband worked for a new home builder in Naples, FL that built million dollar plus homes as a Superintendent. He has the background in home construction. What we saw during this process was appalling. No concern for the homeowner. We found many, many construction issues that should of never happened if there was a supervisor on premise.

We bought a home from DR Horton in League City, Texas and this past weekend we noticed that we have a leak in our kitchen ceiling that has a big water spot with the paint peeling, my husband looked in the attic and saw where the leak is coming from. Since we have a warranty we called DR Horton and spoke to a lady that was very rude and not helpful.

We purchased a new home in May 2015. I have had to take what amounts to weeks off work to deal with issues with the house because DR Horton nor any of its vendors does repairs on weekends. I actually had to worked a week from home and took PTO for a week because I had so many issues to fix and still I've taken several more days off at different times to have other issues fixed. I just took off early Friday and will need to be here again for another leak and repairs. Examples since moving into the house in May are listed below. It's not that DR Horton and its vendors won't fix anything, it's the stress of dealing with the issue and having to take time off work to be here to have those things fix. I'm terrified I will have major plumbing, electrical or structural issues on down the road due to the poor workmanship.

You deserve what you get if you have read these reviews and not heed their warnings. I wish I had known about this site before I signed the paperwork. Though I am not out of a significant amount of money at this moment, dealing with the warranty people for the division in Rockwall TX, I may be very soon. Biggest problem from top to bottom in ranking: 1. Roofing. It rolls even after the summer heat. It won't lay flat like they said it would after the summer. Warranty is up there now. Speaks no English, has no clue what or how to fix the problem. Had to speak to manager by phone. REALLY??? 2. Cracks in concrete, Over 8 L O N G CRACKS. Told they need to be the width of 2 quarters before they would fix.

Paint peeling off the exterior of the house the week after closing. DR Horton will NOT take responsibility. Water damage in the garage. DR Horton has not sent a roofer out but already sent the drywall crew to fix the damage. Paint on the shutters and front door is bubbling up drastically. DR Horton has not addressed this. The floors upstairs squeak ridiculously. DR Horton has not responded to my several requests.

I just moved into a DR Horton home in Cape Coral, Florida. I am very disappointed. The overall quality of the home is terrible. It appears that only the cheapest materials will do for this builder. Everything is of the most inferior quality. Bottom shelf appliances. No sound insulation. The back lanai is unscreened. The lawn is very poorly done. The ground wasn't compacted properly and is uneven. It goes on and on. This has been the worst home experience of my life. I wish I had done more research prior to this purchase.

IF YOU ARE EVER IN THE MARKET TO BUY A HOME I SUGGEST YOU "NEVER BUY A DR HORTON HOME". If you don't believe me I have water damage to my house due to poorly constructed flashing on the patio roof (see pics). This is costing me $6200 and all they have paid is $500 for gutters and requested me to sign release documents.

Purchasing a new home should be a fun experience. However, it has been very stressful. Currently my wife and I have a home being built in Cibolo, Tx. I have made a trip to the home on a weekly basis as it is being built and have found numerous issues. Items ranging from framing that is not square therefore walls are finished with a crooked approach. Gaps in case molding which often is an attempt to correct them with a lot of caulk. Products damaged during installation such as trim again fixed with caulk. Vinyl window frames cracked and repaired with an acrylic sealer as opposed to replacing them. Currently the wrong window was installed in the master bathroom as we have what appears to be a small shower window as opposed to a large picture window as shown in the model. (Pictured below) The window will be the deal breaker.

My living room is flooded with water because of the terrible job the builders did installing the double window in the living room. The entire window is about to fall outside allowing water to pour inside my home on my newly purchased floors. I called Tyler who apparently is our neighborhood person who fixes issues with the house and he's done nothing but lied about everything! In addition, he hung up on me twice without even allowing me to explain what the problem was. I have a list longer than this email that needs to be fixed in this piece of cardboard box your company describes as a home.

I signed with DR Horton in the middle of a contract change, so all the prices I was quoted the first time I went into the design center, completely changed by the time I went in to finalize my selections. And I was given no apology, just told that I signed at the worst time. My only expectation was to be sold exactly what I was quoted, and even after one kind salesperson tried to defend me, I was still not given what I had originally been told. My selections were limited because I was purchasing a townhouse, so I could only choose up to a Level 4 carpet, and with my profession being Interior Design, I knew that the product offerings were very poor quality. They did try and make this better. But then I was told with the new contract change hardware would be included for free, and then next thing I know, I am getting charged for it.

I submitted paperwork for constructing a fence at my new house on Sept 22nd, 2015. It is now November 3rd, 2015 and I am STILL waiting... Approvals should not take more than a week to be reviewed and communicated to the homeowner... I am sick and tired of sending emails and making phone calls only to get the run around each and every time I try to find out where I stand in this approval process. I have other projects that I will need to have approved in the coming weeks and I do NOT want to have to go through months of waiting on everything that needs to be approved. DR Horton and Benchmark need to get their acts together and worry more about satisfying their customers in a more timely manner, because I am one VERY UNSATISFIED customer now... I wish I had read the reviews on DR Horton before I purchased my new house. I would surely have bought elsewhere.

I viewed a Horton Home on a Friday. After speaking to the sales person that was pushing to sell the home, I told her I would be back Saturday to let my husband see it because of being interested in buying it. She called me Friday Evening and scheduled an appointment to see the house. We went to see the house again and talk about buying it, and they sold it. They only care about the money!!!

When I bought the home, DR HORTON said they commit to make me enjoy my home years to come. However, I noticed concrete cracking and sinking, but it was minor in the first two years. It is getting worse over time. When I requested for repair, DR Horton said the warranty is expired. I told them that everyone believe this is builder fault because they didn't compact the soil correctly. This didn't happen in one day, but gradually. Builder is still not responsible for what they did wrong. Bad builder with poor quality. Stay away from this builder if you want to enjoy your home.

Do your research before you buy a home. I did after the fact and realized what a huge mistake I made buying a home from DR Horton. Their homes are very poor quality. They use the cheapest materials and yet the price of the homes would make you think they use decent quality materials. I've been in my home three months and have already submitted four warranty requests. And when they send someone out to fix things, guess who they send?? The same people that built the house! Obviously the people building the house didn't do a good job or things wouldn't need to be fixed, right?!? Each time all they do is rig it to "fix" it. My interior garage door wouldn't stay closed. They took the little plate off that catches the latch and moved it outside of the cutout in the wood so it would catch. You can imagine what that looks like.

My wife and me we want to close on this townhome at Riverview FL but is a big problem, stressful, disappointing situation. The walk thru is been stressful time. The construction inspector for Horton is not been helpful with the situation to get up inside. They not doing the fixing to this home. We been 2 week trying to get this home fix. Please if anyone from this company care about the customer, call me **. CEO for this company David Auld.

Real estate agent for DR Horton was the worst! No follow-up. Never heard from her again after papers were signed. Not even Congrats! No recommendations here!

We bought DR Horton home 3 years ago and decided to put it up for sale this year. DR Horton has taken down Open House signs and put a sign in our neighbor's yard feet from our For Sale sign.

My husband and I were so excited to be buying a new home at such a great price. Before move-in, the agents and builders were very helpful. They communicated well. Some requests such as upgrading appliances were denied, which I didn't understand because we offered to pay the difference! Well, after we moved in, everything changed. Things started breaking. My dishwasher started to leak, my air conditioner/heat pump wasn't circulating air properly to the upstairs bedrooms, one of our toilet seats was rusted and came off, and the fence they put up in our yard has huge gaps at the bottom and they filled it with sand and dirt!!

I reported a crack in the cement in front of the porch at my residence at **. This was noted in the PUNCH LIST that was turned in at the time of purchase. This crack will be a hindrance in the event that I try to resell my home and problem was not fixed by reputable builder.

In 05/29/98 we bought a brand new double wide home from Horton Homes in Valley Alabama. We were promised a newly made home. Instead they delivered the showcase home from their lot. We've had too many problems to name with this home! Need help!

I purchased a new DR Horton Home in 2013 for move in, January 2014. What a mistake. So many problems before move in. Having lived in the home now for 17 months, I am still getting flooding on my patio during rain storms. My sprinkler controller does not work properly. I have a crack the full length of my driveway. DR Horton warranty service representatives will not return phone calls or answer emails. One service supervisor gave me suggestions on how to fix my flooding problem myself. The worst lack of communication experienced with any company, of any industry, with which I have dealt. Lots of promises when you can get to talk to someone, but little if any follow up.

I purchased my home 2/15. I've had several issues with my a.c. The air handler is growing black mold on it. I have had the company D.R. Horton is contracted with out to my home 4 times in 3 months. The last time I put in a warranty request they told my husband they were not coming back out until it was cool (probably November) because the a.c. needs to be off all day. I have taken pictures.

We went to the new community with the intention of buying a new home. First question from Angel ** "When are you looking to purchase?" I said I am flexible with time, he then told us, "This will not work for you". Second question he asks, "Do you own a house?" I said yes. He then told us that "Then you can't buy because you have to sell your house first." I ask why, he said I cannot afford the house. So I asked him, "What makes you think I cannot buy? Because I am a minority?" He had nothing to say. Don't judge people especially in your field. The one house I own is paid out for and I have all cash to buy this new house. He was being racial with some other remarks. This is bad business for DR Horton and should train their employees properly. I tried contacting the main office with no response.

My mother was sold the model home at St. John's Forest in Monroe, NC. The home was sold "as is" with the option to convert the garage for $5,000. She wanted it "as is," however we later found out that HOA requires that all homes have a garage. Why would a builder sell you something that they know doesn't meet the HOA requirement? Then when we found out, they offered to convert the home at their expense.

So we are buying a DR Horton home and when we went to the show homes we seen the Durango model with a finished basement with the Bar. That sold us based on the fact it had two bedrooms and wet bar. Then when it came time to go pick out our house stuff at the showroom they told us they don't put in the wet bars or offer it any longer. Well you can imagine we were pissed off and the sales lady said she would get us the Bar because that's what she offered us, then she came back and told us we would have to pay a extra $8,500.00 if we wanted it finished.

First off I would like to say I've been in the home building industry for almost 20 years in 9 different states and understand track home builders which DR Horton is. I moved to Texas 3 years ago, bought a home in the Melissa Texas area to start my family. Since then I've repaired numerous drywall issues, wall ceiling and floor cracking plus poor landscaping. The sprinkler system I paid good money for was crap right off the bat. Dug up sprinkler heads right next to driveway some morons idea and found underground 40% of the PVC fittings were not glued - seriously just straight lazy. Also there was 60% dirt the rest bricks, rocks and building debris which made our flowers and plants grow awesome. For the money I could and will build a house I'm proud of and not ashamed of. DR Horton is a ** company and volume doesn't make for quality. Shop your contractors.

Let me just say something about DR Horton. We recently were shopping for a new home. We fell in love with the Embry Model show home in New Park - A Jim Wilson & Associates, LLC Development, in Montgomery AL. We put a contract in on the house and the sales agent recommended we use DHI Mortgage (a very close DR Horton affiliate). The process began on July 21, and on August 20, 6 days before closing. The loan processor Denise ** called to tell us that we were not fully able to use our VA benefit. As you can imagine our shock at this point (btw - we were in the middle of the walk-through of the house with the builder at this time). Long story short Ms. ** FAILED, FAILED to read the full VA COE (cert. Of eligibility) and we were then required to come up with an additional $15,000 down!!!

We live in a nicely located part of Windermere with only 16 lots in our subdivision. Lots run from 1/2 acre to 1 acre. Our home as well as two others were built by a great company, Silliman Homes. Their quality well above the norm. There are 3 lots owned by individuals and the remaining were bought by Emerald Homes. Because of buying the remaining lots from the developer they became the developer of record and hence took over the HOA. That is when the trouble started. They built 5 homes and installed the landscaping. The lot next to our's has been cut three times where the clippings and bark were left on our driveway.

They sold me a house with kitchen counter top broken, they came to fixed and I wanted change because it is a new house. They promised to changed calling me everyday to make an appointment and they don't show up. When they finally did, they took my counter top and brought me an smaller one, I refused. They brought me another one the next day, but color was different. I have being without water to wash my daughter's bottles since Thursday. Today is Monday and they have not call me yet to let me know what is going on. When I called July ** the Warranty Department Manager, she yelled at me "Stop, stop, stop talking" and hung up the phone on me. This is unbelievable.

Today 8/22/2015 I've had so many problems this with home. No privacy windows are straight across. From neighbors the look in you can hear them. No insulation. Today 8/22/2015 left side of house. The tile roof exploded like bomb. Fix it.

Where do I begin? We bought a new home in 2009 built by DR Horton in Rockwall, TX. Since we have been in our home we have had a series of unfortunate events. The texture on the walls peeled off within the first year. It just separated from the wall and fell. We also noticed the toilets installed in our home looked old and refurbished. We had to replaced toilet seats in two of our bathrooms due to poor quality within one year of living in our home. And our master bath tub appeared to be refurbished too and of substandard quality. The surface is cracked and extremely worn within the first year. Recently, we have had to replace the capacitor in one of our AC units. It happened without any warning.

This company took my deposit for a home, and now does not respect my request for refund. They never return my calls, and keep passing the buck to others.

We been living in Rodeo Palms for 3 months and every time the wind blow too hard the hot water heater goes out so that means we have to keep calling the office for maintenance to come out to fix it and it's very aggravating because when you trying to wash dishes, bath or shower we have to wait for them to come fix it. Why though? This is a brand new house. I hope they fix this problem before the year warranty is up. Don't make sense. We pay our mortgage on time so I expect better. Fix the problem.

DR HORTON lied to me on a daily basis and made me a bunch of but empty promises. They changed my closing date 5 times and the last 2 times it was changed was because of their loan company DHI MORTGAGE in which they messed up the loan twice, that resulted in me losing my low interest rate which made my monthly payment go way above what it would've been. The house was in horrible shape after final walk through so I walked away from that house and it was still in horrible condition a month after I walked away and they are trying to sell it that way... Paint lines are not straight, trim on the ceiling is not straight, some of the trim is bowed out, 2nd rate granite, hardwood floors are not flush all the way to the trim in some places. Was told I was going to have a perfectly flat backyard and the yard has a hill and a very low spot that would retain water... BUYER BEWARE!!!

I am a Florida Realtor in Venice. Working with a couple ready to buy a new home in the Venice area. Looked to buy the Bedford Model, under construction, at Caribbean Village in Venice, Florida. Bedford model has a second story loft. Now get this - the only thermostat is on the second level - the loft. Think about it! How many times do you change the thermostat during the day?? Four, five, six?? Even two or three. How are your knees doing these days?? We are in a senior citizen area and could not believe only one thermostat and on the second level!! Doesn't heat rise?? Won't it make it a big difference in A/C bills if the thermostat is on the second level?? We asked the sales rep and were told that even under construction, the concern could not be addressed and no changes could be made. Well, goodbye to this home and goodbye to DR Horton. I only hope it is not goodbye to me, the Realtor.

Where do I begin. How about BUYER BEWARE!!! A resident in the neighborhood went a step further, they put up a sign on their fence that was on a major thoroughfare that said "D.R.Horton BUILDS LEMONS!!!, with a big lemon on it. Broken sprinkler system, rolling roof, hole in wall big enough to crawl thru (2 months later it's repaired as of yesterday, and the subcontractor cleaned up after himself as well), cracks in foundation (crack has to be 2 quarters thick before repairs can begin, told by supervisor of warranty dept), poor quality fence (Many better grades available, they use the cheapest), AC took 6 calls and over 4 months to fix leak. No nail guard installed to protect copper line, subsequently it leaked for 4 months and did not stay cool. Kitchen cabinet doors do not match even after respraying. The 3 they did came back better than the original. Staining process is very poor. Cheapest Appliances they can contract for.

Our house is 3 years old and we purchased it 2 years ago. Since we bought it we now have 9 different cracks in the drywall, the 3 rooms that have ceramic tile all have cracks, the doors are off and two of them will not even shut. There are cracks in the foundation walls and obviously a structural problem with settling based on all the other issues. There are several other homes in our neighborhood also built by them that have the same issues and they refuse to correct the problems. The 10 year warranty they give has so many loopholes it is almost impossible to meet the requirements for them to fix anything.

I bought a home from them in Feb. 2015. I bought and built this home with them. I was first told the lot next to me could not be built on so that sold me on that lot instead of corner lot. This was a lie and now the lot next to me is for sale. I sat down during building to add things. These items which were cat5 were never added but paid for. Did not find out until house done and AT&T showed up to connect things. Builder refuses to pay me back money I paid. I did walk through and wrote list. Been dealing with builder for 5 months now and have been yelled at, threatened with not going to do my work if not done in a week, promised things not done, workers not showing and lies about things will get done or they cannot do.

I don't own a DR Horton home. My house is located behind a new development of DR Horton. The horrible construction of the retaining wall which has flooded our septic systems so many times I cannot count. No attempt by DR Horton to fix and replace my flooded yard. We were forced to dig trenches to keep the seepage from continually flooding our septic every time it rains. I have damages over $10k inside and out of my house from sewage backup. We have lost 120x30 feet of our property due to drainage ditch. No calls returned, no attempt to fix or repair damaged property. Court litigation is going to cost us more than damages and loss of value of property. We have gone months without being able to use our septic system completely. I have read thousands of complaints and class action lawsuits against DR Horton. When will they be stopped? Contacting the Attorney General today!

On 03/26/2010 I purchased a new home through DR Horton Home Builders that has a Bryant A/C unit that was installed by Airtron. I have incurred repair cost in excess of $900 thus far on this unit, with the most recent repair being done on 07/24/2015. On 07/18/2015, the unit stopped working again. I contacted Airtron and they stated that they couldn't get anyone out until 07/20/2015. Once the technician arrived which was well past the allotted time slot (after 7:00 P.M.), I was told that the warranty was out on the unit and to repair it, it would cost me $980. In the technician's report he states, "the system is not cooling because indoor blower motor is not responding. This a variable speed motor with built-in ECM. This unit may have a 10 year warranty on parts if it was declared on installation but the standard warranty is only 5 yrs."

We moved into this home a year ago. We have had problems with the air conditioning which took them several months to fix by simply adding a return that would regulate the temperatures. I found out later when discussing this with neighbors, many of them had to have the same thing done. You would think when DR Horton identified there was a problem, they would proactively fix it in other homes especially if it's been reported by others rather than take 5 visits within a 4-month period. I reported that our windows are collecting condensation between the windowpanes weeks ago. They sent someone out to check. They confirmed the seals were broken and I still haven't heard from them.

I recently purchased a Horton built home. It was originally built in 2002, so it is approximately 13 years old upon purchase. Three months after purchasing we recently developed a significant water leak between the street meter and the house supply riser. The reason I am writing is because of the original pipe that was installed. The plumber excavated and discovered, surprisingly, a cost cutting measure at original install. From the street meter for 3 to 4 feet from the house was high quality, and proper PEX supply line. From there it was coupled to 1.5 inch polyethylene or polybutylene "blue pipe" to the copper supply riser to the house. This WAS original install as it went under the original concrete driveway. Fortunately, after $900, the plumber was able to use the original bad piping as a sleeve to install high grade PEX (which should have been installed originally) from meter to house.

We have lived in our house for almost six years. We first noticed that our electrical in our living room was fickle and would go out and we'd have to go out to the garage and reset the breaker. Then, when making upgrades to our light fixtures, we noticed the hall bathroom's wiring was not in a junction box and was just all mangled and shoved in the wall. After the runaround with the Foreman, the fire department, and even the code inspector we gave up, realizing we should have gone with a better homebuilder and not a company who hires shoddy laborers and doesn't care if their customers burn up in flames or not. Today we found out that instead of sealing our dryer vent, the workers just shoved the full tube of this hazardous stuff into the wall! I am pissed and will be taking action one way or another. The best thing I can do right now is tell folks to avoid D.R. Horton.

Monument West Hills. I wish I could give zero stars. We have been in our home for 9 months now and many problems that we found in the first two months of moving in still have not been fixed. The homes have beautiful floor plans but are not built well. Some things are relatively minor but other major things like our buckled roof still have not been dealt with. Our contact who is supposed to schedule workers to come fix things is very hard to get in touch with. Frustrated at not getting an answer when we call, we have driven out to the construction area, called him on his cell phone, and actually watched him look at his phone and deny the call even though he was just walking to his office. Once you are in the home, DR Horton could care less about customer service.

Buyer BEWARE!!!!!! I am having a home built by DR Horton in Huntsville and it has been one nightmare after another. First of all, the people at DR Horton will lie to you all along the way to try and cover their mistakes. I've contacted their corporate office but they fail to respond. The salesperson has blown so much smoke up my a** and refuses to have the building superintendent call me when I have found some serious problems with the building process. I'm due to do my walk thru this coming Monday and walked in the house tonight to see how it looks only to find plumbers in the house with large holes cut in the walls. The reason, they can't get water to the kitchen or upstairs shower. Go figure!!!!

I proudly purchased what I believe to be a beautiful home built by DR Horton. Perhaps it was the eagerness and excitement that allowed me to overlook some very significant building flaws. Since purchasing the home I found the locks on the door knobs were installed backwards (I can live with that). The water heater needed to be repaired 3 times in 2.5 years. The AC capacitor completely drained out at almost 4 years of the closing date and required replacement. The back window does not close properly and parts from the microwave fell off after a year. Just to name a few... tsk tsk.

Me and my wife bought a home in last December 2014. We were very please with our home and the community. We started to see imperfections and wrote down a list for the builder and as of two months later, only a few items out twelve has gotten resolved. Now we have a air conditioning problem with both our units. Airtron techs came out and had to reschedule because of a part to order. Well, it has been a month and we are still waiting on the part. Also to mention now my upstairs unit started leaking into the house ruining the Sheetrock and it also stopped cooling.

I cut a hole recently because I wanted to install an exhaust fan in the garage. From the door to the center of the garage there appears to be something like 1/8" plywood but just past the center they apparently used Styrofoam only. That's right - the only thing holding up the stucco is chicken wire and Styrofoam. Anyone want to start a class action because as the paint starts to deteriorate the walls are getting hotter and hotter. Maybe they should have used thicker Styrofoam and of course wood. Yeah that would have been nice.

After we moved into our house we noticed when it rained a huge ditch was forming in our back yard and the soil was draining out of the yard through the ditch. The builder told us to put sod down as soon as we could because of the way it was graded. Even with sod the river/ditch would flip the sod in half or turn it sideways so we couldn't even put sod there because it wouldn't stay. The ditch is up to a foot deep in some places. The warranty division looked at it and said they were not responsible because they don't grade the back. That is an obvious lie because the soil they put down all washed away. They also had plastic under the soil and you can see the plastic in several places. It was so bad. I had to remove as much as I could.

D.R. Horton apparently has a habit of hiring illegal immigrants in the middle TN area. Give these folks the boot!

NEVER buy a home with DR Horton. I wish I read all these complaints 2 years ago. The craftsmanship is awful and I am not sure if they could be any cheaper. The cabinets come loose, the doorbell does not even work. Not to mention how overpriced the house is just because of the zip code its in.

Attention to all, if you are planning to buy a home from this company, please consider - think about it twice. We bought a new home in Elgin, IL. The home we build was almost the same as the model they built our home without walkthrough. The construction manager, he has no clue about his job. I think this guy is more like landscaping, he has no idea how to handle projects. There was a 150 items that we find before the closing and they supposed to fix those issues right away. Unbelievable, it's already 1 year and they can't fix nothing.

DR Horton's salesperson Zan ** sold me a house that was to be built on a premium lot. I was told by Zan that this was considered to be a premium lot because the home would back up to a park with tennis courts, dog park and other types of sporting items. The extra cost for this premium lot was $5000 which was eventually negotiated in and that DRH would pay the $5000 at closing. After the sale of the home DR Horton decided it would make more money by putting homes in this area instead of a park. Because of DR Horton's actions my lot is no longer considered premium and therefore the value of my house has dropped $5000. I have tried to work DRH with no success. My only other option is court. I have a map from the DRH website that shows the original plan for the community. I also have mortgage documents stating DR Horton paid the $5000.

I purchased a home with my fiance in June of 2014. We bought the model home in our development. 4 Months after moving in we had a toilet malfunction that flooded the majority of our upstairs and down to our main level causing around 6000 in damage. DR Horton not only refused to come over to help us the day it happened they basically told us "too bad" even though we have a 1 year warranty. They said it was not their problem and that we shouldn't have clogged our toilet and it would have happened. We had to move quickly to dry it out and didn't have time to argue with them so we went to our insurance and had a professional plumber who had no knowledge of the situation to tell us what caused the flooding. He told us that the toilet was defective and that the flushing system was broken and therefore cause the toilet to overflow.

I closed on a new home in the Monterey neighborhood of the Vineyards on Lake Wylie less than 3 weeks ago. On Tuesday I ran the washing machine for the first time and half of my first floor was flooded. DR Horton Builders - America's largest home builder - or their subcontractors capped the port connected to the sanitary drainage system and, in violation of NC Plumbing Code, left open a drain port not connected to the sanitary drainage system. The only port they left open discharged directly into the wall behind the washer. Although the plumber admitted their mistake and stated they would take responsibility, DR Horton is blaming incorrect install of the washing machine and refusing to cover the damages.

I bought a DR Horton new home almost 5 years ago. So far I had to fix or replace the following: Hot water heater went out. Air conditioner went out. Leak in roof causing damage to the ceiling and window frame. Garage door tension bar and opener went out.

I own a Dr Horton home. The home was built poorly. The roof is leaking within a very short time. The floor is uneven. The driveway is falling apart. I will not recommend Dr Horton homes to anyone. Dr Horton construction quality is unsatisfactory.

Sinkholes, excessive slopes, inadequate drainage, contaminated water, and home structures failing after 5-8 years. All of these are issues that homeowners have been burdened with as the county continues to allow them to build in Union City, GA. Oakley township buyers were promised swimming pools and ALTA tennis courts. What they received was one pool that traffics over 1,000 homes and tennis courts that fail to meet ALTA regulations. The streets are cracking due to the lack of a soil test ever being performed in the land and as water drains down the street, it washes the sand that they under the pavement, creating cracks in the street.

I purchased a home in The Farm at Morgan Lakes in Pooler, GA. The DR Horton community that I moved into 7 years ago was supposed to be a gated community with 24/7 security. The gate to the entry has never been operable to secure the community from unwanted guest. The gate that was installed does not prevent unauthorized cars from entering the community. The community has been operated by DR Horton and PAI - Advantage Association Management for the past 6 years prior to a HOA being installed within the community. We have contacted DR Horton to no avail over the previous years to have a new gate installed, and after 7 years of spending thousands of dollars on a dysfunctional gate, it stands wide open on a daily basis.

Hello. I would never, never, ever again purchase a house from DR HORTON. I have developed 2 very large sinkholes in my front yard due to drainage issues that caused erosion. I know they are common but there are issues with about 12 of the 15 houses on my street and there are more throughout the neighborhood. I've tried contacting DR HORTON for weeks, looking for suggestions, but they have not gotten back with me. This issue has been on the news so I'm sure they are very aware of the problem. The holes in my yard are about 7 feet deep and about that much wide, and every time it rains it gets bigger. I'm also beginning to notice cracks in my driveway so I'm sure the issue goes way beyond my driveway. Never in a million year would I buy another home from them.