M/I Homes

M/I Homes is by far the worst builder, 3 years of living in a community in Florida and they still have not finished the development. They bait and switched from what it would look like in pictures to what it end up looking like. I will never buy an M/I home and I would recommend that nobody buy one. If you look at their reviews they rate 1.5 stars. That is pathetic. Stay far away from M/I Homes.

Bought a new home in March 2003 and windows are ripping off. Siding has no Tyvek installed as told to me by a Handyman. M/I Homes has not returned my calls. I have to now spend a lot of money to change the windows.

We have lived in our M/I Home for a little over 6 months and we could not be more pleased with the craftsmanship of our home. The design and livability of our home is everything we wanted. Scott was the main reason we decided to build with M/I. He was extremely easy to work with and he made this typically stressful process fun for us. During the construction process Drew was also very helpful and answered all of our questions quickly. Even after closing both Scott and Drew checked up on us to make sure we was going well.

Had water issue when home purchased in 2004. After a year failed attempts to fix, French drains were I stalled. I come to find that drains were improperly installed. Causing mold and now a costly repair. M/I Homes refuses responsibility. 14 year old home now needs major repair due to M/I Homes incompetent crews. Never buy a house from these people. Several homes in Huntersville NC Birkdale community required family moving out for several months while structural repairs were made.

Chose MI Homes to build my home and moved in May 2017. This is one of five homes I've owned, and the first built by MI. I have had issues since day one. The finishes are cheap, my previous house was built by Pulte, almost 100 thousand less and had more upgrades. I chose quartz for my countertops and island only to find out quartz isn't available in the width of the island shown in the model home and the main reason I chose house. I wasn't notified of this therefore there is an unsightly seam in the island, the main feature of the house and seen upon entering. I was offered to "mix" a black island top with my white and gray countertops to resolve the problem.

My M/I house has developed a water leak in the roof and is showing via a water spot in the ceiling on the second floor. The house is a little less than 9 years old. M.I. claims to have a 10 year structural warranty. When I contacted M.I. they claim the roof is not covered under the warranty. How can a roof not be considered a part of the structure of the house? I believe M.I. is just trying to side step having to repair the roof leak. This does not speak well for M/I Homes.

We purchased a M/I home in North Carolina in 2016. The first impressions with the salesperson, model homes, and the construction manager were overall pretty good. So we made our decision to spend $700k on our first so called luxury house with M/I. But apparently this was not a smart decision at all. After we moved in, we found nail pops and very obvious seam lines b/t drywall panels throughout the house. And M/I only agreed to fix two spots at one time while most builders will fix all when the one year warranty ends. We got flood issue twice in 6 months after we moved in, one caused by dishwasher and one caused by toilet. M/I was okay about the repair as our house was still in warranty. But please try to imagine homeowner's feeling about living in a $700k house where they experienced two flood issues in just 6 months.

We emailed M/I Homes back in April 2017 about the problems with several shingles missing from our roof. Someone did reach out to us and told us to contact the building manager Patrick **. We contacted Patrick April 21st, April 25th, and April 26th. April 26th we received a response from Patrick telling us they would replace the missing shingles. Rainstorms occurred for many days. May 5th Patrick texted us that the roofers should be out to replace the shingles. We specifically indicated where the shingles were missing. Then, we given a runaround that the roofers had the wrong address and that they would be back to replace the missing shingles which NEVER occurred.

We were nothing short of amazed when we first walked into the model. The style and design of M/I Homes model blew us away. When we meet Scott we knew we were not working with just "another" sales person. We could tell that he had a great deal of knowledge and passion for what he does. He is a true professional. Fast forward to the building of our dream home surprisingly our experience got better. Drew our builder is a great young construction superintendent. He was very prompt with answering our questions, he kept the job site clean. Our home was in nearly perfect condition for the first walk through. We even had our third party inspector, even he was impressed with how few imperfections he found in the home. After moving in we could not be happier with the entire experience and would gladly do it all again!

If anyone is interested in getting an honest opinion about M/I Homes and their quality I will certainly be happy to tell you about mine. I have been living on our home for a year now and we still do not have our issues that we noted on move in fixed. We have been complaining about our yard, the large puddles (huge amounts of standing water) and the drainage problems since the landscape company installed the grass after a large rain had created huge ruts in the ground.

We have had problems since day one. We've owned a M/I home for almost 3 years and have had numerous problems from the get go. We've been trying to resolve a leak issue for 3 years and now they are blaming the issue on HARVEY. What an absolute joke. Please, please do not buy a M/I home. Worst decision we've made. I wish I could give 0 star rating. 1 is too generous.

Scott and Drew are an incredible team to work with, they addressed any concern we had immediately! My new home in Bridgeland is beautiful and is a dream come true for my family and I. This is the first home I have built so I was a bit anxious about the process however working with Scott made it feel so easy. I want to thank everyone at M/I Homes who helped walk me through every step of this journey. Scott was very professional and has a passion for what he does. Again it was a pleasure to work with M/I Homes and we could not be more excited to live in our new beautiful home in Bridgeland!!!

Choosing to build with M/I Homes is our absolute biggest regret. This has been the most stressful, regretful mess and complete waste of our time. Seven and a half months in and we are still dealing with very high dollar quality issues, not to mention the smaller, but in no way insignificant, ones. Here's a list of our bigger issues:

I would not recommend this builder to anyone! From the start of our home 09/2016 to 05/17, my wife and I had a total of 5 different general contractors, all worthless. A week after we moved in, we had a sewer backup problem. Our front yard had to be dug up due to broken pipes the electrician broke while running the wiring underground (what they told us). Less than 90 days in we have a leaking roof. Sheetrock falling down from our ceiling, walls coming apart. It's been horrible experience from the get go. Take your business elsewhere!

I was attracted to M/I homes by the features I saw in a new development. Full gutters and downspouts, granite countertops, ceramic tile and hardwood floors, wrought iron balusters on stairs, sprinkler systems, framed bathroom mirrors, very nice light fixtures and chandeliers, water loops and drains for a water softener, and so on. Even found a house we really liked at a fair price. The development itself had some drawbacks, though, as a street had been cut through to a neighboring huge subdivision and this one had become a shortcut to the freeway, so morning and evening traffic was shaping up to be a nightmare for residents. We moved on, but I was impressed with M/I Homes' feature list, so I searched for other M/I Homes developments and found one in a pretty good location.

I have built 5 homes in Tampa FL from 1998 to 2016. This is my first home built with M/I Homes. On April 7, 2015, we signed a contract with M/I Homes in Tampa to build a new home located on **. I paid the escrow earnest money deposit of $9650.00 to M/I Homes to start building. Our M/I home was scheduled to complete/finish on 10/31/15. Per the Addendum to Agreement Cash Closing, we were to provide to M/I Homes within five business days following the effective date financial statements or other written verification of our financial ability to purchase the property. We provided our signed sale contract for ** as written verification of our financial ability to purchase the property as cash equivalents. M/I Homes accepted this as satisfactory.

Beautiful Models - Your home won't look like that. The first problem and we should have walked was it took 8 months to build. The finish work on our home is HORRIBLE! Our first construction manager quit halfway through the build and no one thought to see where the houses he was involved in were at in the build process. Mind you, all of my problems were/are finish work and we aren't the pickiest people on the planet but for what we paid for this house we should have gotten much better results.

We bought a home in 2012 through M/I Homes. After living in it for a year and some months. We had a inspection done because we were about to move. Being a military family we move every 3-4 years. The inspection came back saying that water was running back under the house. So we put in for M/I Homes to come fix the problem along with other issues. Someone came out, put dirt and left no grass to keep mud from washing away. Week later the rain comes in and washes away most of the dirt. After call they and emailing M/I Homes they send out someone to put grass on the dirt so the rest wouldn't wash away. Most of the dirt was nearly gone so now we back where we almost started???

I would not recommend MI to anyone. When they built my home they use pressed paper for the trim. My home is not 15 yrs old, and even though it has always been painted thoroughly the pressed board trim is deteriorating, and it is costing me a fortune to replace it. How could any reputable builder use pressed board trim. They even used it under the front door. It deteriorated over time, and it destroyed the joist which supported the front door. What a horrible builder.

We visited the sales on site location on 2/9/17, and was engaged and told the lot cost was included in the base price of the home by a sales representative on site. Confirmed two days later by primary principal sales representative, Cameron as he was working up the final figures on our new home. 24 hours later $15,000 lot premium added by Cameron to our home price quote. Explanation? Business is good... I am out... I am your target audience 60 year old baby boomer with a credit score north of 820. You my friend and M/I Homes lose!! Left a message for M/I Homes dispute contact person Bruce **, so far no response...

M/I Homes is simply a money hungry, low level builder. Do not purchase a home from M/I Homes in the Houston area. We regret ever considering doing business with them. We were building with them in the Katy area and lost a significant amount of money. We went through 4 months of the building process with them and finally opened our eyes towards the type of company they are and decided to pull out of our contract before we lost more money. They have very poor construction management. Apparently building 3 to 4 houses at a time is too much for them to handle. They missed many things that we had requested in our initial contract. Once they had missed those things, they refused to go back and make things correct. When you request to speak with management, be prepared to get the run around and eventually very unprofessional responses.

DO NOT BUY AN M/I HOME!! You will live to regret. I wish I had listened to those who warned about them and I didn't and not only do I regret it every day, I am paying a steep price for not listening. There are so many other builders to choose from who do far better work. Please do not make the same mistake I have made. My home is defective from the foundation to the roof. The stress of the situation combined time off from work. This home has cost me so much. Do yourself a favor... DO NOT BUY M/I!!

M/I Homes are beautiful but stay away. I fell in love with a M/I Home but have been very upset since purchasing one. Biggest issue was a gas leak. I have been smelling gas on and off since I moved in. The gas company came and the radar began to alarm the minute I opened the front door. The pipe under the stove was not connected correctly. I have been inhaling gas for months. I have had headaches, sore throats and coughing for months. The gas company turned off the gas. I had not hot water for more than a week. M/I Homes was no help. They do not care. They told me they have no control over the gas company. No they don't but the issue began because of M/I Homes poor workmanship. I have missed numerous days of working waiting for issues to be repaired by M/I Homes. Since purchasing this home I have been all alone. I'm being billed for taxes on this property for time before I owned it. STAY AWAY FROM M/I HOMES.

These people responded to all our emails promptly about any questions about the house when we first moved in. A few months later, they stop responding to mine and my neighbor's emails about how their construction material for the new homes is blocking our driveways and streets. I couldn't pull into my own driveway. My neighbor couldn't get out of her driveway this morning to get to work. The floor boards constantly creak even though the house is less than a year old. Avoid any houses from MI homes.

I would highly recommend that if you are looking for a home builder to avoid M/I Homes. They conduct shady business practices and attempt to bait and switch you once you sign the contract. We signed a contract with them to build a house on Aug. 31st. The division president Cliff ** signed off on the contract as the authorized agent for M/I homes on September 1st. We proceeded to place our current home on the market to sell. We were in the process of negotiating with a buyer for our house when we received a call from the sales representative for M/I homes on September 15th (16 days after signing the contract) stating they had made an error in the pricing of our home when writing the contract and the price of the home was actually $20,000 more than the agreed upon price.

We built our home with M/I and had a terrible construction and closing experience. The quality of the build was far below acceptable standards. The poor customer service has continued throughout the first year. M/I has yet to complete the 90 day inspection and repairs and we can only imagine when they will get around to the 1 year inspection. We do not anticipate any improvement after this amount of time. With so many new home builder options in this area, we would encourage potential customers to look elsewhere. There are several other new build developments in the Zionsville area. In fact, we drive through the adjacent "nice" neighborhood each day to access our neighborhood. We are green with envy. Do not make the same mistake we did.

Contract signed 29 February 2016. All buyer required actions completed by 24 March 2016. Mid-April builder discovered house as configured would not fit so we agreed to a second lot. Two weeks later, the builder again discovered the house wouldn't fit. We agreed to a third lot and some configuration changes and now, 4 weeks later, still no movement on M/I's part. No permits applied for, no lot survey, NOTHING. This was supposed to be our retirement home.

Lying **! Scheduled an appointment to look at a townhouse. We look at it. Then get told it's sold and they have a contract on it, and they try to push another house to us! I find out they sold all the lots to RYAN HOMES for a huge profit. Really shady people. The houses they built do look nice but the salespeople are LIARS and I have a hard time trusting them. I feel like they just wanted to get me there to push another unit I had no intention of buying or wanted to see. WASTE MY TIME! LIARS! I just hope when they have their heart set on something someone pulls a fast one on them just like they do to people! I can't tell you how disappointed I am in their sales staff! REAL CLASS ACT LIARS! THANKS.

As promised, BOTH M/I Homes and I, gave each other second chance and I must say, I'm ELATED I did! The home they built is simply unbelievable. It far surpasses a mere shelter. The home they built is a haven of beauty and quality. It's a place I can be proud of, that I can happily invite other family members to visit and enjoy with the utmost confidence in quality and craftsmanship. Moreover, my entire experience was AWESOME! The people, from my agent to the builder rep, to the folks at the Style Center and even the folks at M/I Financial, bent over backwards to accommodate our concerns.

Don't do it!!! We have had awful experience. We have lived in our home a little bit over 2 months. Cracks appear everyday, floors have been repaired 3 times on the second floor (they don't pay their contractor to nail down the floors, that's what we were told by the people that came to fix them). 4th time John said "You are stuck with it" and gave us a bs story. The roof leaks in the main room, they sent somebody to fix it and it still leaks. They came twice to repair a wall in the main bathroom and they wanted only to patch and we had been told that it was going to be replaced. We even got it on writing and we stopped the guy and had him remove the piece of wall. Upstairs bathroom tub was not installed correctly and had to remove it including tile. The list goes on and on. Read the review please!!! Don't do the same mistake we did. We had to pay a third party inspector we found more stuff that we were not aware.