M/I Homes Reviews

We were interested in M/I Homes since we already had friends in the neighborhood, and I chose a new build because of the financing rate at the time we were looking to move. We came randomly one day to take a look, went into the model home, and worked with Jeff. We toured five homes that day then left and came back about a week later to see one of them again before making a decision. From there, I decided to move forward with one of the homes we saw that first day. Jeff was awesome the whole time. It was a good situation price-wise as it was the last house in the neighborhood by the builder, so they were trying to get it out of it.

We were exploring Florida for some time, and getting a new build made sense, financial sense. We were looking at the existing homes versus the new homes, and the prices were comparable. We liked M/I Homes' housing style. We also like that they paid close attention to quality. That was important to us. It wasn't about speed for us. It was more about quality and ensuring that whatever they did put up was going to stay up. This is our second home. We lived in New Jersey, so it really worked out nicely for us. Our home consultant was wonderful. We did our research. They met all of our expectations. We didn't set unrealistic goals. We know that this stuff takes time, and they exceeded our expectations. The overall experience was great. It’s a huge investment on our part, and thank goodness, it worked out perfectly.

I relocated from another state to Indy, and previously, I’ve had two new builds, which is what I prefer. So this is my third new build and because there's one right across the street, I went with M/I Homes. When I came in town last year, I went in to their office and at the time, I didn't know anything about them. Also, my realtor was taking me to the competitor, D.R. Horton. Their homes were nice and some of their finishes were better than M/I. But when I got back, I did a video conference with Mary, M/I's representative. She was so nice and I felt better going with M/I than with DR, even though they said they're number one builders, because of Mary. She has a good personality and she did a phenomenal job.

I'm happy with M/I Homes' end product and very happy with the customer service and transparency throughout the whole process. I had a great experience and I recommend them. The area seemed like a perfect situation. It is an older community, but with some new homes. It was too hard to pass it up. We were looking at other builders like Neil and the timing with M/I seemed perfect. They were down to their last few homes, and the real estate agent told us very good things about M/I. I trusted him, and it all worked out great.

M/I Homes has been great. I liked being the first one in a house so I bought a new build from them. Everything was very great and very organized. They were very positive and helpful. The sales guy messaged me on February 27th, then I went and saw the property. After that, I was in there by March 27th. So their process was very quick. The price I paid was also really good.

We chose M/I at a higher price point because of marketing as having much better quality than other builders, exceeding code for certain things, etc. It is a beautiful home and there was good communication with the construction manager. But everything is thin and lightweight (doors, sheet rock, etc). Insulation was marketed with heavy core foam in the block (they really play that up) and show in their model 16" insulation in the attic. M/I denied our request to view the core foam installation (from afar), and I have no confidence they actually did it with the marketed materials. M/I denied our request for a independent pre-closing inspection (our request arrived to them a few hours over the deadline, so be aware there is no grace period). The builder said they would be happy to give me drone photos of the roof in lieu of the inspection, but continued to delay until I told them I would not agree to close until that promise was fulfilled.

Thanks M/I for the shoddy workmanship and the use of incorrect and inferior (cheap) building materials that is forcing us to replace our balconies after only 15 years at nearly $30,000 a piece.

Recently Contracted for a new house with M/I Homes Valley Brooke Community in Mesquite Texas. Sales Counselor Laura ** did a great job of providing service in the selection process. She is very professional highly organized and dedicated to customer Service. My client is happy with the great and reputable MI Homes experience. I highly recommend MI Homes for your next Home Purchase.

We like the models that M/I Homes is building. They were also very welcoming. The representative we worked with was really what sold us on the home. It was a very positive experience. They were very professional, easy to work with, and cooperative. We worked with Lisa as our loan consultant, and I was impressed with her responsiveness, number one. She was very quick to respond to any questions we had regarding the loan approval or anything about the loan process. We were also very pleased with the craftsmanship and the design of the home. They're taking care of some warranty issues, and there seems to be no issue with that. Also, it’s a 300-home community with great amenities in a fantastic location for us.

New Home Consultant was great, but her management time and finance team were awful. The finance team lied on the paperwork to get us a pre approval and then a week before closing called and said, "Oh sorry we can’t get you closed and we won’t return your earnest money or lock rate money." The entire process was terrible, no communication, they won’t answer your calls or emails and treat you terrible. Was told if we have until June 30th to get an approval and they would use the funds we gave them to put done on a new purchased, but was forced to sign their cancellation documents by 2pm or lose that opportunity too.