D.R. Horton Homes Reviews

Can’t say enough about my purchase experience. My employer is growing business in Nashville area and relocating employees here. Whenever I can, I pass on contact info for Mike **. Very chill, knowledgeable, and helpful sales consultant.

DR Horton in Albuquerque New Mexico is where we purchased in 2022 not knowing that we would have years of work ahead fixing things in a brand new house. The division is run by a realtor saleswoman, Tonya ** so beware that the 3rd party trades who actually build your house have no supervision by a GC or experience on site. She makes a lot of money on you the quicker the build is. Therefore 3rd party contractors do work as fast as they can, pushed to finish and get paid, and close quick.

I purchased a new home 2021 at Rancho Mirage community. First issue was they tried to say no garage door motor would be provided. Eventually it was. Refrigerator, washer & dryer did not come with home. Had to purchase on my own. Then discovered the electric outlets had no power. Under warranty & fixed. Outlet in living room had a bad wire so had to pay for it myself. Past the warranty. Had home inspected after that. Insulation in attic is half of what state requires. A part for the fan motor in the attic was not installed. Front driveway concrete is now cracking. How terrible. That's my review. Thank you.

Poor quality of materials, cheapest labor/contractor, do not stand behind their product. Common response from warranty service is “we don’t cover that.” I have had closet shelves fall off the wall because of poor quality drywall and improper installation. My latest issue is the retaining nut for the kitchen sink does not hold nor can it be tightened in any way because it is too big for the drain.

I would like to Thank Kimberly ** for encouraging me to purchase my home. When I walked in the office just to ask questions on the community, her winning personality led me to a no pressure closing. My experience was so Graceful and smooth I can’t Thank DR Horton enough. My experience with Finance, Walk thru, closing and after closing the Care and Concern from everyone was Outstanding!! I have never experienced a home purchase like this before. I recommend DR Horton Homes to everyone, they are the Best!!!!

My family and I are very pleased with our new home. Tanner has done a great job and the home has exceeded our expectations. Of course, with any new home, we have had some warranty items. Tanner has acted quickly and knocked the items out in record speed. Very pleased with the service after closing!

Do not use this builder. I am stuck with a house that has foundation problems attributed to substandard construction practices. There is a crack from side to side… My house is 8-1/2 year old. D.R. Horton is failing to honor their warranties adequately, leaving me to deal with significant repair costs.

Purchased my DR Horton home Sept 2024! Worst decision I ever made. My house is literally falling apart. Doors already pulling away from walls same with cabinets , cracks all over the place. My shower has been clogged since I move in due to tile & grout being poured down the drain. Plumbers have been out multiple times telling the warranty supervisor that they need to pull out the shower & DR Horton refuses. It’s time to get a lawyer.

Maybe we are one of the lucky ones. We bought in summer 2021; house done in March 2022... always kept apprised of progress by our superintendent even when we were in BY for that duration. Luckily, have had none of the serious issues others around here seem to complain about. From our experience, I don’t think you will do much better with any of the other home-building companies.

My family and I have invested in a D.R. Horton house and what we got was a poorly finished house with the quality of a cheap apartment. The trim over the garage began falling off after 2 years, the garage door opener has never worked well, in the attic, you can see how bad the lumber they used is. It's thin and knotted. The master bedroom has a bathroom with an open doorway to the closet. All the moisture from the bathroom will turn to mildew on your clothes and there's no outlet to plug in a dehumidifier in the closet. We had to pay a guy to finish what Dr Horton wouldn't do and put a door in the doorway from the bathroom to the closet.

I have had an excellent experience so far with D.R. Horton. I just purchased a new build in AJ and so far everyone in this process has showed great communication. I did my walk through with Collin and he did an extremely thorough job on the exterior and interior of the house. While doing the walk through, he continually provided me with tip on how to maintain the house and get in contact with himself or the warranty department. Post Walk through I have been able to reach out to Collin multiple time and he has able able to assist me and or provide me with tip on how to make things better. I have also had to reach out to the warranty department because I had a minor leak under my kitchen sink and they got back to me same day and I had someone come fix it next day. I have really enjoyed the communication they have and check-up that they do. D.R. Horton has made this home buying process very easy and straight forward. Thank you.

Anyone looking to buy a DR Horton home - DON’T! As you see in other reviews it’s same anywhere you buy from them. Cheap labor equals to more mistakes w the house and cheap material. Tips: RUN! And also if you are still looking to buy after all these negative reviews get everything they promise in writing! Good luck!

Purchased house in StephenCity, VA and very scared in the first place after looking at reviews and my worst nightmare came to reality. The quality of the house was a big concern and they did not address issues identified in first 30 days even after 6 months of purchase. I have reported the issue to local contractor, sales team and even created warranty request. It just bounced around without any resolution. In the end, the issue is still not addressed. I am tired chasing them and apparently the neighborhood agrees with me.

DO NOT BUY from these folks. Cheap material and cookie cutter prices. They will do whatever they can to cut corners. They will tell you anything to make the sell. In less than a year I have had more than my share of issues and they will provide a band aid to make you go away. I’d advise everyone to read reviews, talk to others in the area etc before purchasing a home from these builders. South Carolina.

Customer service team is really awful. They are not understanding the problems and saying they fix the issues which are documented only during the walkthrough. If I raise a service request they just say no action will be taken. Poor service and harsh responses from the customer service team.

I'm writing to review my personal experience with some of the ladies with DR Horton in Central Ohio. Dani ** of sales, Nicole of marketing, and Holly of construction, hosted our Girl Scout Troop at one of their model homes. They expressed to the girls not only how it all works, but that women can thrive in their industry. We thoroughly enjoyed their product that we saw and the ladies were wonderful to work with. They answered everyone's questions and one of our families was interested in buying. I would definitely recommend DR Horton both for their quality products as well as their phenomenal personal skills.

Updated on 01/27/2025: The response is a reflection of how much DR Horton values customer service. Thank you.

I would never purchase, nor would I recommend anyone to purchase a home from this builder. As soon as I close they haunt you for a review. A year and a half into living in the home the master bedroom had a leak. The leak was coming from the window, they silicone glue the window, which was completely defective and installed it in my home. They told me I have to patch it myself and call someone to replace the baseboards because eventually they will rot the appliances started breaking six months after moving into the home. They refused to help or replace anything that is broken. I would never buy another D.R. Horton home.

Understandably, after buying a brand new home, issues will arise. DR Horton promises warranty to all major functions of the home, but does not have the capacity or the care to follow through. They continue to throw up houses, but dismiss issues of their current customers. They rather jump through hoops to not fix things than to uphold their promise of customer service. It is also very difficult to get in touch with someone at least in Tucson AZ. I have been having issues with my water heater since month 4 of moving in. It is now well over a year, I do not have consistent hot water, and have had to hire an outside plumbing company to diagnose the problem because the DR Horton contractors (Wallcon) and warranty liaison, Eddy, have been dismissing me for months.

I live in Indian River Preserve in Mims, Florida. Sonja **, a sales person and also a board member on our POA. She should stick to sales as she is not aware of the rules of IRP. A resident should be on the board instead. Randy ** with Tower Property Management is equally uniformed regarding POA restrictions. Hopefully a new sales person and property management company will be assigned before the next phase.

Purchased a home in December 2024 and I regret it. DR Horton has a history of making mistakes in homes across the US. My home had mistakes all over. From flooring to Cement to cabinet and caulking. I requested maintenance but nothing.

"It is the consumer's responsibility to schedule the 1 year review" is the biggest cop-out of fixing anything I've ever heard. The door handles fall off within months, the flooring is water-resistant but definitely not waterproof. I wouldn't buy from them again. Not like this review is going to change anything since they're one of the few builders and you almost have to buy from them anyway.

They did a good job on my house and so far every issue has been resolved. With two exceptions and I have been told that they have to order the materials and then schedule the two different companies to perform the job.

I recently purchased a newly constructed home by D.R. Horton in Ocala, FL and am greatly disappointed by the things I did not notice at first. There are already hairline cracks in the garage floor, lanai, and driveway. There's also a crack in the stucco and a piece of it already fell off. I heard a popping sound from the bottom of the bathtub the first time I stepped in it for a shower. The refrigerator is against a wall and pantry door so I have to pull it out in order to fully open the freezer door. Not to mention one of the inside freezer doors had a big crack in it. Last but not least, they used flat paint on the interior walls instead of a satin or eggshell finish which makes it harder to clean. I also feel that the house should have come with dimmer switches instead of having one of their vendors contact me to upgrade it.

Almost 2 years since closing and every time I look around at the messy unprofessional workmanship D.R. Horton has done makes me feel sick. The super, the real estate agent, the Dr horton sales associate all at fault. They were here watching the men work. I was in Canada. This home still needs $$$ more of out of pocket $$$ to finish the way we thought it should have been completed. Drywall has been redone 2 x to no avail. Ceilings need to be completely redone which is messy and expensive... time will only tell on other things we will face once it ages a bit. We saved and saved to afford this retirement home... now embarrassed to show to family and friends.

When you purchase everything is all good. Then you call them and leave messages about warranty issues and they don’t get back to you. Then say I was busy when you have to call them back. Sent picture to person in charge at 123 Palm Drive. Messages showed read but never called back. Had to call him back for a crack in the wall on the cabinet. Shouldn't be that way and they are so nonunderstanding of issues but always ask, "Can you give me 5 stars". Absolutely not. No five stars from me. Not this time. This shouldn’t take an hour to do but will end up being weeks.

Imagine a group of toddlers constructing your home. That’s the level of quality you are getting when buying a home from D R Horton. I have never walked into a house that has been put together so backwards. Paint around the hardware versus paint the doors then install the hardware. They could not paint the top of the doors either. According to Horton supervisors as long as it’s within a quarter of an inch it’s fine. What a joke. Who taught this company how to build homes. Oh, a group of toddlers.

New home build right away HVAC system was down in 100 degree temp. No service. Second sewer line back up. No service again. I invested my saving said get plumber. Camera cracked, bowed line backed up 8 months. Have time response after 2 weeks again not under warranty. Now I’m asking for paperwork warranty. No response. Not looking for lawyer so not buy warning buyers. Pecan Square Madera same with my community. Do not buy.

I purchased a three year old D.R. Horton home. The square footage is great and lot size. Upon moving in and was missed on my home inspection we found some issues. The window or the garage is improperly installed. Allows air to come in, we had door knobs to fall off, flooring to peel up and smoke detector to just fall from the ceiling. Very poor craftsmanship, nails can be seen, the joints of the ceiling is also showing. We have spent more than what we should moving in a home that is just 3 years old.

Dr Horton is a good builder but not close to perfect. I would especially shy away from smart home features. Deako lights, as they sometimes stay on when you shut off the switch. Honestly that is the main portion of my complaints. There are a few other problems here and there but nothing as terrible as putting a baby to bed and not being able to turn off the lights.

Closed on 10/28/24. First off, the loan process was easy, and the sales process was fine but I do wish they were more forthcoming with the negative reviews and let me decide. The build process is a whole other story... The super they used had no empathy just a check the box kinda guy. The community we're in has too many homes and not enough sup's to make sure that the subcontractors DR Horton uses build things right. Here are just a few of the issues are experiencing the worst was given to us right on Christmas Eve in our brand new home...

Whoever they hired for the landscaping when our home was being built hit the drain pipe and now they won’t cover the cost even though it’s their fault for it. They said they can’t control what grows under the ground. Even though a metal stake doesn’t grow underground..

I live in a DR Horton development in Magna, Utah. Of course I understand that it’s still in development and there is going to be construction noise until the development is completed but it is Christmas Day and they are doing construction. I have been listening to hammering for hours this morning. You seriously can’t give your construction crew the day off for Christmas to spend with their families? Disgusting. Shame on you, DR Horton.

We really like the Irving Home. She showed us lots that were going to have Irving Homes built on. I will be starting my new job on January 6th, so I would have to work 2 months before qualifying for a loan.

I underestimated the bad reviews and stupidly purchased the house thinking it couldn’t be that bad and people are complaining about too much. But less than a week after closing, our first new home is filled with sewage due to a blockage in the main line from construction materials. Combine that with the appalling lack of craftsmanship. Shame on you.

Coral Bay in North Fort Myers is a big disappointment. Bahia sod on lawns dies and becomes weeds months. Multiple cases of lawn parking. HOA does not enforce rules. Amenity ctr promised for 6/24 still not close! Poor workmanship.

First: I have a work colleague who has bought 2 DR Horton homes and is very satisfied. I intended to buy a DR Horton home. However, they told our Realtor how important it was that we sign the contract rapidly (which, of course, he relayed to us), then they sent the contract directly to us, and took our $5,000 earnest money before our realtor was even informed the contract was available to review. Then they pointed out a clause in the contract saying "any previous agreements are null and void." They used that to NOT honor their promise to provide $10,000 in closing costs, even though the offer we made and they accepted clearly stated we would be using our lender and they would be providing $10,000 in closing costs. They flat refused to pay the closing costs as promised.

I’m going to be completely transparent and honest. We applied for our home in August and at first sight, as first time homebuyers, we were extremely excited for this. After moving in, we were like this is the worst place anyone could ever get. They never applied for address for us so we never got our mail because our house didn’t exist. The paint and cabinets in the house is EXTREMELY CHEAP! The locks on the doors are hard to use, window squeaks when opening. We're paying for amenities we can’t use. They said the gym and pool would be open in two weeks. That was 5 months ago but we’re still being charged every month. There’s insects in our water dispenser from the refrigerator, cracks in the ceiling and so much more. Stay away from this place! Please!

D.R. Horton is absolute trash. I have only been in my house for a year and a half and there has been so many issues. My heat never works, water damage, leaks through first floor light fixtures, cracked grout which I sealed, my front door knob falls off constantly, faulty breakers and numerous garage door issues. Not to mention we decided to do our insurance with them and they never answer an email!

Very unprofessional. From the start we had an ugly experience. The corner of my house from foundation is falling apart. All tiles in My home are unlevel and missing grout. My plug within the first months melted. Washer they installed was broken then tried to make it seem as if we broke it. Washer flooded the floors. First 2 days toilet and bathtubs flooded the home as well. Had to have carpets in rooms sucked up from all the water. Oven that came with home is also bent but didn’t notice till me had to move it and guess what? No warranty. They made me mark all uneven tiles 5 times and no one never showed to fix it. My back and knees were in so much pain because of this. This was poorly built and everyone we have spoken to is very unprofessional. I would never recommend this home builder. Paying almost 300 thousand for a home they rushed to build and it’s very sad. My husband is ex military (Navy).

They are all criminals. They built our home out of moldy lumber causing us to get very sick. There were also many other issues. Attic not ventilated to code causing the mold situation to get even worse. Exhaust fans venting into the attic instead of outside. HVAC system was oversized causing humidity issues.

My boyfriend and I purchased a Horton Home - Bella Lago in Parrish, Florida. We, along with many of our neighbors, have been plagued with poor workmanship and Horton has been unresponsive. More importantly, if you are willing to spend around $400,000-$500,000 for a home here, be ready to be plagued with crime and vandalism, to say the least. Horton themselves are in violation of their own Bylaws. The Bylaws indicate that there can only be 20 percent of homes designated to be rentals and the HOMEOWNER needs to reside in the home for AT LEAST a YEAR, before renting it. Not only is that NOT being endorsed, but, this neighborhood is being bought up by investors that are turning them into Section 8 homes! So, if you have $400,000 - 500,000 and don't mind if your neighbors do not take care of their homes, park illegally all over the place, then WELCOME TO HELL!

Builder shut off electric power one day after Thanksgiving Holiday weekend, on Monday morning to be exact, could not even move in. We closed on the Wednesday before Thanksgiving. They told us we would have several days after Thanksgiving weekend to transfer over. This caused us to incur about $1000 of additional expenses. Jon **, and Alex ** were not experienced enough to understand the situation, and thorough enough in the closing procedures.

LaRue ** at Radiance was the superintendent that helped my clients in this community. He was ALWAYS available, and very attentive to any questions and or concerns my clients had. I have been representing buyers for over 20 years and I have never dealt with a more caring representative on a new build. I will continue to bring buyers to this community based on our experience with Mr. **!

The house we purchased was built with multiple severe defects. From day one, we've been dealing with a shower leak that led to a mold infestation. Two years later, this initial defect is still not fixed. We haven't been able to use our master bathroom for over a year and are living with a mold hazard. We reported the issue to the Warranty Director, Robert **, but for two years and two months, the mold hazard affecting our health has been neglected without resolution. There's been no progress or hope. DO NOT BUY!

Despite our home being less than 3 years old, one of our circuit breakers is malfunctioning, causing our refrigerator circuit breaker to trip every 2 – 3 hours. DR Horton has said that this is not their issue and that repairs would be at our cost. However, there should not be any reason for a circuit breaker to malfunction especially one in a house just 2 ½ years old. Also, there should have been no reason to incorrectly install the initial wiring despite specs from the builder. Instead of offering to make things right, DR Horton representative sent me on wild goose chase to file a warranty claim. That of course was denied, with the representative saying the warranty period has lapsed. This shows no regard for customer relations.

Our home is new construction. We have an issue with our AC unit leaking through our bedroom ceiling. DR Horton has pointed the finger at our forgetting air filters that were too good. Another AC company we hired have shown us the filters are the least of our worries. Mold is growing inside and outside of our 1 year old AC unit after bringing attention to this issue 3 months ago. DR Horton is non responsive. Happy to turn this review around if you take care of customers.

We bought our home in November 2023. We just had our one year walk-through. I can’t say enough about James. He is very professional and knowledgeable. James always aims to please his customers. I would highly recommend buying a D.R. Horton home.

We liked the model and expected quality. Unfortunately for a new home I am dealing with a leaking shower that was fixed during the warranty period, and now is still leaking after they “fixed it” - master bedroom. Floors are uneven and move way too much. I am literally afraid they are going to cave in! Doors and floors squeaking as if this 3 year old home is 100 years old. No help from customer service! After the warranty period you no longer exist! I think if something is broken and fixed during the warranty period and was not done properly a second time it should be addressed!! Very disappointed. I put my life savings into a home to live in for many many years and now regret it immensely.

We purchased our home in 2022. We have had structural issues as a main support beam was omitted when building our home. (How does this even happen, I don’t know?) This was repaired. We now as of this week have a MAJOR plumbing issue with our sewer line. The pipes weren’t properly sealed causing back up in our plumbing. This is plumbing 101! We had to call an emergency plumber to help alleviate the problem temporarily over the weekend. Our neighbors have also have had similar issues.

DR Horton literally used particleboard for all of our baseboards. The second it becomes wet it swells and it is ruined. All of our baseboards are ruined after being here for just a few months. They literally came into my home and told me it is my fault because I mopped my floors. I use a robot vacuum that puts off hardly any water, but that is their excuse for putting in cheap crap into a home.

Bought a DR Horton home in Crawfordville, FL, in September 2023. I love the neighborhood and the house. Unfortunately, DR Horton employs only the cheapest subcontractors and uses only the cheapest materials available at the time of the build. “Luxury Vinyl Flooring” is thin vinyl strips glued directly to the concrete foundation - no leveling, no sublayer. We had several pieces come unglued and/or bubble which had to be replaced. The foundation had a very large 4 foot long and 3/4 inch wide crack that we could see in the vinyl. After many, many warranty replacements of several planks - some twice replaced - the contractor Sherwin-Williams Flooring, not DR Horton, properly replaced (leveled and repaired the crack) most of the main floor in the living room of the house. That’s just one example of the issues we have to deal with.

I have been in this house 4 years this November and I am starting to see mole. I have 3 others in my neighborhood who have this same issue. These guys are scammers. They do not enclose that these homes are not built to Louisiana standards. Faulty construction.

We had the best experience working with Lori. She happily took the time to over the phone to thoroughly answer all of our crazy questions and didn’t make us feel rushed or pressured. She made us laugh and gave us over the top customer service. Thanks Lori. ~

I bought property in Cary last year, within a year I see many issue in the property like crack in the doors, creaking sounds all over the home, bulge on floor tiles. Improper install of door knobs etc.

We bought a Dr Horton home during COVID. They took their sweet time building it and blamed supply shortages. By the time the house was ready we had spent upwards 20k in hotels. Once we got in the home, during the final walkthrough the construction manager 'Danny' tried hiding a huge defect in the wall, an AC condensation pipe protruding from the wall. Instead of fixing it they placed a huge stove in front of it to hide the defect. They thought we would be too dumb to notice.

This is the worst builder I have ever dealt with. I bought a house with brand new appliances. The refrigerator had a warped door and there was a massive amount of frost in the freezer and it was leaking through the front door where the ice dispenser is. They told me that I would have to deal with Whirlpool, that they don't warranty the appliances even though I bought the house and they touted all new appliances. Now Whirlpool said it would be 4 to 12 weeks to get a new door and then it was likely that it would be damaged. DR Horton refuses to do anything about it so I am stuck with the problem now. I would never buy anything that DR Horton builds. Don't believe anything they tell you.

My daughter and I bought a townhouse from DR Horton. The layout is very nice but the quality is poor. I feel if you are spending $300,000 you should not have cheap cabinets. Cheap materials. When we moved in the house wasn't even cleaned. Floors had grout all over them and paint. Cabinets had bugs in them, refrigerator had bugs in it and carpet wasn't even vacuumed. I did not think it would be perfect but I did not think I was going to have to scrub everything. The shower had plaster and paint all over it. It took me 2 1/2 hours to get the stuff off. The tub was the same way.

Just purchased and problems everywhere. Tonight, the bedroom door won't close. Refrigerator water was not hooked up. No internet until November 8. No blinds over sliding glass door and anyone can look in. Thugs in the area trying to steal. On and on.

Hi, I retired in April 2024, so I thought, then bought a Dr. Horton home in Georgia, biggest mistake I’ve ever made!! Workmanship is maybe a 3. No vapor barrier between concrete and structure wood at foundation!! No padding under flooring, just plastic vapor barrier, wow saved them $300.00 improper roof build!!! Poor drywall finishing, ext. doors, air gaps at thresholds, I’ve been in commercial construction for 20 years, my mistake, warranty is zill to none!!!!

Disappointing Quality and Poor Service. I had a terrible experience with DR HORTON. The quality of work was substandard—crooked walls, poor flooring, and cheap materials used. Communication was frustratingly slow, and they didn’t address my concerns properly. I wouldn’t recommend them to anyone looking for reliable and quality work. Our shingles are falling off and they didn't do anything we bought the house 8 months ago. Everything in the house is low quality. Is sad to buy a house and not being safe.

We moved recently to new home Capistrano in La Quinta, Ca. Builder DR Horton, we love our new home, but we’re also love customer service. Sean ** is amazing employee, caring and helping whatever needed.

We purchased from this builder mainly because our son had purchased his home from DR Horton 10 years ago and has been happy for the most part. After moving in, there is a HUGE difference in quality and amenities. They have cut corners at every angle, calling them "express" homes, but still charge full price per sq ft. There are no ceiling fans, nor anyway to install one as there are no light fixtures. All lighting in the entire home is recessed lighting. There is only one electrical outlet in the bathrooms. Livable in the guest bath, but to have a fairly large master bath with only one electrical outlet is ridiculous. It would have cost very little to include the extra outlet on the other side of the vanity. The shower is laminate material and did not have one single shelf, safety bar or soap dish. You have to put all this in yourself.

We bought our DR Horton Cali brand new sight unseen in 7/2023. I love the size and storage this model provides. Our general overseer of the neighborhood project addressed every concern we had on the 30 day review and the 11 month warranty. Everything from tiny to big was fixed in a timely manner (within a week) with polite and professional contractors to my satisfaction. The point is DR Horton provides an affordable home. It is great for first time buyers, or buyers like us who have a blank slate to start with, which then allows us to upscale with design elements to add personality and customization to fit us! We added windows after getting approval, patio, board and batten, floating shelves, beams to the bones of a DR Horton home to create a one of a kind comfortable home.

I requested that our front and back stairs to be replaced as they were sinking and a safety hazard. Don was awesome and jumped on our warranty. He explained the process and what to expect to us and did his best to get it all done in 2 days so it would not disturb my working from home.. During the process he came out and took pictures and saw why and how to fix our stairs so it would not happen again. He came back out to make sure we were happy with them and they turned out correctly. Don was great and was in contact with us thru out the whole process. He was great!!

We moved to GA and bought a DR Horton home in 2020. In that time we’ve have had to have the floors replaced due to bubbling- I had to threaten with a lawsuit for them to come fix it since they kept giving me the runaround. Same with the concrete in the garage. Now, 4 years later we have had to fix the same hot water pipe due to leaking 1st in the downstairs bathroom and they followed into the living room 3x and now in the garage. Luckily my husband is handy and is able to fix the pipe but the issue is that the pipe had tiny pinholes in it so the water was dripping out super slowly and took all these years for it to show. Pretty sure is a faulty pipe and they installed it anyways. A/C fixes 2x- first the capacitor and 2 months later the zoning board. The tiles in the master bath are cracked and the granite in the kitchen is cheap! These are just a few of the issues we’ve been dealing with - will never buy a DR Horton home!

I purchased my DR Horton home in 2023 in the north Dallas area. From start to finish, my home has been one big nightmare. Site Supervisor did not have a garbage dumpster on site and they were building over 50 homes in my neighborhood. Workers put their waste in the garage. After notifying the city, they built man made boxes to put the garbage in. After moving in, I had everything from a major water leak in my bathroom wall to my bricks cracking in the front of my home. I also tried to get a ventilation installed over my gas stove that was missed but was told it was part of my plan. I expressed concerns about the carbon dioxide exposure from the gas stove was a issue and submitted a warranty ticket but was denied several times by Shannon and Steven. Now, whenever I turn on my stove, I have to open a window for ventilation due to the smell of carbon dioxide.

D.R.HORTON really did seem like a dream come true, they did so much for my family. We have been with our newly built home for 3.5 years, yet nothing but problems. They cut corners over profit. The material used for floor trim is garbage and warps. If you need repairs, they rough it in and leave you to sand and paint. My neighbors and I put in requests for repairs, but once the model home is gone they won't respond. Don't choose this builder, they build cheap using the lowest-grade material.

I am writing this review to share my negative experience with DR Horton. As a disabled veteran and former police officer, I was eager to move my family from the city to a quieter, safer suburban area. Now with the flexibility to relocate, I had been exploring options and had taken a particular interest in the Cider Grove community. I currently own a home, and my lender requires that I sell this property before closing on a new one. Over the course of several months, I monitored a specific home in Cider Grove as its price gradually decreased, eventually bringing it within my budget.

2018 Express Home DFW. Totally satisfied. The construction technology is current. I've had virtually no problems. Several of my neighbors have had issues but it isn't because the design or materials are bad. Again everything is up to date in terms of building a house. It's the contractors doing poor work and the supervisors who let them and the inspectors that don't catch it (or care to). My Sister in Austin, Tx had major issues. Again it was contractor errors. My point, this isn't just DRH and we got lucky.

STAY AWAY. These people are cheats. We paid $450K for a house that had broken cabinets, the electronic door didn’t work from day 1. The granite in the kitchen is separating from the cabinet underneath. The carpet in the bedroom is already wearing out. The wall paint scratches very easily and gets dirty. The Paint is coming off the edges of the window and the other day I had the window open and some rain came in and the paint came completely off. The manual security feature on the garage door doesn’t work because they put it in wrong. Oh, and did I mention it’s only been four months since we moved in.

DR Horton offers a one year Fit and Finished Warranty from the date keys are handed to you. A year and 3 1/2 months into living in our “New Home” our AC unit in the attic goes out due a leak. I had multiple HVAC companies come out and they all stated it had been a pre existing leak that had been releasing refrigerant little by little until it was eventually all gone. I tried reaching out in hopes that they could assist with part of the expense since the home is practically new but was quickly turned down and was told it is HomeOwner expense. No efforts were made on their behalf. Overall a bad experience that left a sour taste.

I purchased my DR Horton home in Kissimmee, Fl. As a single mom I was so excited to purchase my first home and a newly built home at that. I closed on my home in April of 22. So I’ve been in my home a little over 2 years and I have had so many problems already. Problems that I shouldn’t be having in a new home. 1st the irrigation system is horrible!! I had to replace my irrigation pipes because they broke underground causing flooding, not sure how that happened. The sprinkler heads break very easily which causes water to shoot out causing flooding especially the two in my backyard. I’ve had to replace my grass once already because the foundation is not level and causes the water to sit in the grass which then causes fungus so the grass turns brown.

Went with this builder and the sale rep was only responsive day1- once the initial contract was signed the communication was horrible and almost cost us our home! She was not present for any walk throughs and could care less. Sat back and collected a commission check once the deal was done. If you decide to go with this builder get your own real estate agent. That's the only advocate you will have.

I put earnest money down on a house from DR Horton in Hardeeville, South Carolina the retreat on East Argent. I went to neighborhood the weekend I signed and seen vandalism like a drunk driver did donuts in the circle round near entry. The damage was not removed, just left there as an eye sore. I also talked to owners who stated they been without the use of the pool amenities for 2 seasons and are leaving due to that and HOA does not seem to be doing their job and it’s still in development stages. The agents I. The salesperson said it should be ready by the time I move in but they told others that 2 seasons ago.

Buying a home is an important investment and place to live. The salespeople are there to sell you this expensive home. They are not your friend or looking out for you. We were looking for a home that we could park our RV in the driveway to pack and unload for our trips. In addition a main room on the main level. We were shown a home that met those requirements. We measured the driveway three different times with the sales team prior to agreeing to purchase the property. After we signed the contract and three weeks later we arrived at the property to find a sidewalk installed and double the normal width. Well that killed the ability to use the driveway for our RV. RV should not block sidewalks. We should have been allowed to cancel the contract since we were misled about the sidewalk. We needed to move into a home. We were told early July closing but not promises. July arrives and still no power to home. Not to worry in a week.

We bought our house in 2020 as a new build. It was already in the process of construction when we found it so we were not able to supervise the entire building process. This summer (June 2024) we noticed some of our shingles were becoming displaced. Thinking it was wind damage we had an insurance adjuster come look at the roof. It was determined by the insurance adjuster and confirmed by three roofing companies that it is not wind damage. When the original roof was installed, it was done incorrectly. The nails were not placed in the shingles with enough pressure so now, 4 years later, the nails are starting to back out of the shingle causing the shingle to become displaced.

I'm a local Realtor in the Austin, Texas metro area. I'm always impressed with the communities I visit with D.R. Horton. They make the buying process simple and truly work hard for my clients to make their dreams of owning a home a reality. Not only do they take great care of clients, but they also have a stellar reputation within the Realtor community. They build a quality home and truly care about their customers. I would strongly recommend considering a D.R. Horton home for your next purchase.

I would not recommend this builder especially if you’re looking to purchase in the Tallahassee/Crawfordville area. Please go with another builder if you’re looking for a new construction home. I even hired an inspector who I truly believe was blind. I had to have my entire bedroom window replaced last month and I just closed on 6/28/2024. I’ve been finding discrepancies left and right. I regret this purchase. I’m going to point out one of the many issues. My yard was placed with dead sod, the only thing I see are weeds and anthills due to lack of grass.

I purchased a new home 5 years ago and I had a window leak within the first year that they fixed but now after 5years I have another window leak that near a plug outlet, a leaky roof and I cannot get them to respond. The roof is supposed to have a 10 year warranty but I cannot get a live person on the phone. I went to my homeowners, insurance and they won't cover the cost of fixing saying it's a wear and tear issue. I've had to have my air condition fix twice. I wish I had known about DR Horton reviews before I signed.

I would never ever recommend DR Horton as a homebuilder. Their houses are built solely to make money as soon as possible. The quality of these houses is extremely poor. Moreover, the way they interface with the utility companies is very poor in my opinion we have constant power outages. If you want to enjoy your home buying and living experience, please never buy a DR Horton home. I can’t wait to sell this house and get a real house.

Was not a real good experience. Found so many issues and problems after moving in. After submitting a warranty claim on all of them they wouldn’t even take care of 4 of them. It’s been a year and we are almost outside of our warranty and our AC is not working and trying to get someone out to properly fix it has not been good. Communication has been horrible all around. After our experience I would not buy a D.R. Horton home again.

My house is falling apart. It’s only 4 years old and walls have wet spots all over and dry wall is coming apart. My roof vent had a crack in it that caused damage to my ceiling from the rain. Outside stucco is already cracking. I called to notify them. They just ignore my requests telling me my house isn’t under warranty anymore for these things. I don’t recommend them at all. Stay away from this builder.

In our new neighborhood in Montgomery TX most of the houses are in the 3 year old range. That said a majority of owners here have issues. Fences collapsing in 1-3 years, retaining wall collapsed, water coming in through seals around windows and through electrical sockets, and flooring buckling has been mentioned by the majority of homeowners. Consider all that and when the housing market went down they went to sell a block of around 60 homes to a BTR investor. Remember when you are building a home you plan to live there for many years - don’t choose Horton if quality matters to you.

Without a doubt the worst home I have been in. It's like they tried to built the most inept homes they could. From the get go we began to notice poor workmanship and cutting corners. They use cheap materials and cheap labor and it shows. List of issues to date (1 year old home):

Purchased a home at Elk Grove CA, Ms. Linda ** the lady in charge of the 95758 community is great with customer service. She was on top of trouble calls making sure the problems were fixed. And want to thank the superintendent of the community too because he was very nice with my trouble call request too. Took notes and made things happened. This is also located in the permission area. I recommended.

Smooth and easy transaction. I closed within 30 days. The home and subdivision is very beautiful. The builder was very knowledgeable and assisted me with understanding the process and inspection and move-in. Everyone involved were very kind. I’d like to give a special shout-out to the broker Rocki for always answering my questions and assisting me throughout the Homebuying process.

We bought our home in 2023 (Hanover, PA). I call it my beautiful big box that I get to personalize to my liking. Nowhere else in our area could we get the sq footage for the price DR Horton offered. When we had an issue, the home warranty took care of it right away. I don’t expect perfection or the character a much higher priced home has, I can add the character overtime but not sqft.

If I could give this a negative review I would! STAY AWAY FROM DR HORTON HOMES! We have had so many issues in the home from the moment we moved in to now! They blame everyone else and give the run around! If I could turn back time and not close on the home I would! If you see that DR Horton is the builder, RUN THE OTHER WAY.

This builder should be banned from building any houses. They do not have any standards to meet. I bought the home and it has many flaws and workmanship issues. Water pipes were not fastened and making rattling noises when opening the faucet. There is no Tyvek plastic wrapping under the vinyl siding, water leaks through the windows to inside the house whenever it rains. They have used below-standard construction materials to build the house. I HIGHLY SUGGEST NOT TO BUY ANY HOUSE FROM THIS BUILDER, YOU WILL REGRET. I brought all these issues to them while they were still building the community but they didn't want to do anything. They are simply trash.

I know it's probably not DR Horton per se. It has a lot to do with the contractors they hire but here in Odessa TX they build houses in a span of 3 months. They slap these houses together as fast as possible and cover their selves through their warranty period. If you ask me a 1 year warranty is not sufficient especially with things like leaky roofs. Also when you do submit a warranty ticket they send their hounds out to sweet talk you into not fixing the issues. I think for the amount they are selling these houses for they should at least build them with some kind of integrity instead of just trying to meet a quota.

Horrible Experience with D.R. Horton - Buyer Beware! If you're considering buying a home from D.R. Horton, think twice. My experience has been nothing short of a nightmare. From the moment I moved in, I noticed several major issues that should have never passed inspection. First off, the house was full of **rotten wood**—something I would have expected in an old, neglected property, not in a brand-new home. **Broken appliances** were another issue; almost everything seemed to have a problem right out of the box, and they still haven’t been fixed properly.

My wife and I bought our home over 3 years ago. The first thing we had go wrong was the lights flickering in two of the rooms. They are still flickering today. The second thing we had go wrong was the flooring started rolling up on the edges. They did come back to replace it but it’s rolling up again not even a year later. My thoughts are that it might be the slab itself. And oh yes we have a failed septic system which will cost us 25,000 dollars to repair. They have poor quality and do not stand by their work.

I’m 46 years old and have owned 4 homes in my life. The 4th being this D. R. Horton home and it has been a huge problem. Example: First walk through 6 doors wouldn’t latch!! I think they have 2yr olds who do their drywall. Horrible drywall patches all throughout the home. Currently dealing with a roof leak and their customer service gave up with their vendor and now wants me to deal with the vendor!! Would not recommend and will never buy a D.R Horton home again.

If I could do this over again I would not pick D.R. Horton, Sales and loan personnel are amazing. Home quality is less than average. Do not take anyone's word that repairs will be completed. I am two months past closing and still being told repairs will be done from the first walkthrough. Maintenance supervisors move like chess pieces and no one cares once you close. Any issue you have they will find a way not to honor it or say it is normal. You buy a new home so you do not want a repair on something they messed up to start with, make it new not used. My advice is no matter what do not close until everything is completed and you are satisfied with your home. Once you close they do not care.

I purchased a home in June. 'Cause I went a week past the year they won't come out to fix my botched job of vinyl siding.. DON'T EVER BUY A HOME FROM DR HORTON. My home the walls are crooked, the floors are uneven, the doors are not lined up, the taping and mud is disgusting, all uneven spots, plastic outlets worth a nickel.. I would never buy a home from Dr horton again... My dog's house was built better.. Heavy rain floods the street and in the back too when it suppose 0 flood zone... It is the cheapest made home I ever bought. No toilet paper holder, no towel bars and linoleum for floors.

Be wary of using them. Their homes are nice, I'll give them that, but they skimp on the simple stuff and that can come back to haunt you down the line. There have been water leaks, unmatched doors (they literally do not click into place when closed), and poor soundproofing. And dealing with their team to remedy this is worse than dealing with a phone carrier's customer service.

I purchased a new home built for my mom this past December of 2023 with D.R. Horton. We had previously purchased a different home from D.R. Horton in November of 2022 and had a good experience with them. I wish I could say the same about this newer, bigger and more expensive home. Within the first 3-months we had an emergency water leak in the attic from the A/C that ran through the walls of the home, this was our first warranty claim that we did on March 5, 2024 and counted towards our 1 of 3 warranty claims for the year. Upon finishing up this warranty claim, on March 21st my mom text me and sent a video letting me know that she saw her backyard fence was bowing in one of the corners, and some of the concrete holes that held some of the fence poles on the retaining wall were cracked and, in her video, she showed how she can move the pole with her hand.

Pictures are worth 1000 words. See attachments. The first two pictures is what they told me I would receive and the last two pictures is what I actually got. When I visited the model, they told me, “what you see is what you get.” What a complete LIE. The model home had the most beautiful shower and tub surrounds that I have ever seen. This was the main reason that I purchased this home.

D.R. Horton is a disaster and one of the biggest regrets of my financial life. The amount of problems my homes has is absurd. From the DHI mortgage process to the "builder", upper management, and the quality of the home, all poor. I have had nothing but problems and all they try to do in their repairs is take shortcuts. Be wary and take note of their repairs, make sure they actually repair it properly and not place another band aid on top of their poor workmanship.

DR Horton Client: If you are in the process to get a New Home, my RECOMMENDATION, when they contacting you to do the INSPECTION one week before the closing. When you arrive and introduce yourself with the construction manager DO NOT TALK TOO MUCH AND TAKE YOUR TIME AND INSPECT THE HOUSE AND VERY DETAILED. I make that MISTAKE. and Now I'm suffering the consequences.

Buyer beware. DR Horton cuts corners and then blames their subcontractors. Our AC has not worked properly for 5 months. There has been about 15 trips from their contractor (airtron) to try and repair our new home AC. The AC seems fine until you move in and put the AC under load. Poor design and poor execution. Try spending your entire summer at 80 degrees plus in your brand new home. Update August 11th. Thank you DR Horton, we spent another weekend at over 80 degrees in our brand new home.

We purchased our D.R. Horton home in Bella Lago about a year ago, and unfortunately, we've had several issues since moving in. Our home is only 14 months old, but we've already submitted numerous tickets, emails, and complaints, most of which have gone unanswered. We have had two 3rd party inspections of the home, one prior to moving in and the second prior to being in the home for one year. Both inspections identified several of the following issues.

We bought a home in Fernley Nevada from DR Horton about 2 years ago. This house is horribly built. Go with another builder please! Our flooring is coming apart (even after they "fixed it" during the warranty period multiple times), our drywall tape in the garage is falling off (even after the "fixed it" before we moved in) they were gonna let us move in with it looking like that!, the can lights they used are insanely cheap, you have to replace the whole light fixture instead of just a bulb!, the doors don't seal correctly, our shower pan in the master is cracked, our quarts shelf in the master just fell today while I was in the kitchen, that was a loud crash. These are just cheap horribly built homes. We will never buy a DR Horton home again, lesson learned, save yourself the money and trouble.

The worse company. I saw a model before construction but after it's done it's completely different. They refuse to return my money I put before I sign the contract. I feel they took advantage of customer for new construction. Any concern I asked Tammi. Her answer change it after closing. I lost my deposit. I feel that their way to take customers money. Ok I have nothing to do about it. I saw a lawyer to solve this issue. Please show contract to lawyer before you sign any paper.

I’ve been attempting to get assistance regarding my home warranty. My home has a leak and after years of reaching out for assistance I keep getting the runaround. I filed a claim and within minutes the claim was denied. They didn’t even take the time to review the newly submitted claim even after they advised me to submit one. I have provided photos showing the issues and even asked them to send a representative out to physically assess the issue and make a proper assessment in person and they decline to do so.

I am a first time homeowner. I bought my home in February 2021 and I had 4 shingles blow off in June 2022. I was told by DR Horton that it was past 1 year warranty. I then had to pay the roofing company that did a horrible job installing the roof a fee of over $400 to replace 4 shingles. Now in 2024 My bathroom is leaking water from the Master Bathroom Exhaust Fan! I also found water inside my dryer! I called DR Horton and they told me again in so many words "Not our Problem" Please explain to me how Sub Par work is not your problem???? They also in the first year had to replace 6 of my door frames because of them being crooked!!!! I am so upset and worried about cost and mold....this is such a nightmare..how can this company continue doing this to people?

I was told three months before I closed, “Your home is move in ready”. That also means it comes with a washer/dryer and refrigerator, included in your purchase price. The superintendent, Carl was not available. EVER. When I told him we were federal employees and couldn’t just drop everything to show up at his schedule, he said “I only work M-F 8-5”. I called in sick to make it. He showed up and as I showed him the listing, where it showed “Move-in ready.” All he could say was “I don’t write the marketing”. This was the new homeowner orientation-something he’d stated that, if we didn’t go through it (on his schedule), we’d lose our earnest. So, as he rushed through this so-called orientation, he was astounded that I had construction experience and pointed out SEVERAL FLAWS.

Updated on 08/02/2024: Horton comment to above titled review is: 1. These dangerously located trees act as a buffer between the road and house. Picture attached to show a few tall trees standing alone cannot make any buffer because big spaces seen empty, trunks have neither branches nor anything. In fact, everything can be seen from the road or from our house. 2. Is so-called buffer more important than life and property? 3. If they are so concerned about buffer, they should have left enough space between the house and the tall trees to make it safe. 4. As per Horton, there is no threat despite the fact that a nasty accident happened recently a few yards from our house when a big healthy tree had fallen on a house destroying the roof. 5. If they want to close the case, it will be at their risk and responsibility. in case of any accident.

My honest review is as follows. The buying process was good, they notified me promptly. My main problem is with the build / builders, the homes are too close together, you can't place trash cans on one side of the house due to a/c units, the HOA wants the trash cans set at least 5 feet back on the side of the house or in the garage, the small garage (19x20) is not big enough for two full size cars and 3 trash cans. My driveway has a slight curve so I don't have a full driveway due to utility boxes (I didn't know of the utility boxes beforehand).

I am a first time homebuyer of DR Horton and very very disappointed with the quality of work they provide along with the staff. They are some of the worst builders we have come across and some examples are crooked walls, faulty electric, horrible landscaping, horrible painters, and I can keep going. Please I am a retired person and so unhappy with DR Horton and the horrible inexperienced builders and other tradesman that they hire….. THEY DO NOT CARE ABOUT THE CUSTOMER AT ALL AND ONLY LOOKING TO MAKE A PROFIT…. STAY AWAY FROM THEM.

We move July 8, 2024. It's been awhile, though. My wife was washing dishes and suddenly the stainless sink fell off. Checks and took photos of it. The stainless sink was detached and the brace to hold the sinks was way too far. Negativity and frustration don't bother us. Please!

It’s a house, I’ll give them that. Been in a new build about a year now. Everything is so cheap and poor quality. From siding to the faucets, they build with the most basic, cheapest supplies available. D.R. Horton's goal is to build a functioning habitat, slightly better than a cardboard box with a garden hose shower. It works for now, but no way I will buy another DR Horton house.

Do not buy house from the company. Run as fast as you can. I closed my new house built by the company in 2/23/24, only to find so many problems with my house--drywall, roof shingles, leaking water from sprinkler backflow device, garage door issue. Very annoying in repairing and really wasting my time, especially the garage door issue. I will say they use very cheap materials to build houses. Bad quality indeed.

We bought the house in July 2023 in Roseville, CA. I had electrical issues of lights blinking like disco every time I plug in an appliance or my appliances turn on. I had submitted multiple issue request based on this issue as it happens differently. They have denied the request and suggested I hire an electrician on my own to fix this issue. I contacted headquarters and they sent me back to the people that denied this horrible quality issue. They said that is normal for this to happen since the in-rush current would cause it plus the California inspector already approved the electrical connections. How is this possible? The refrigerator was connected to the same breaker as the living room and California Law states it must have its own breaker.

Madison and Zach are two of the nicest people I’ve ever met. They came out to address my concerns and really took into consideration my concerns. They actually listened to me and made me feel at ease about my concerns. I really do appreciate their willingness to help me with my concerns. I have nothing else to say except that the customer service I received from them was excellent.

It was indicated to ourselves and others a fence would be placed once construction was completed. We bought the home under false pretenses as the builder simply changed their mind after the fact. So, be VERY careful what you are told, D.R. HORTON will not honor what they say.

Will forever regret not reading all the horrible reviews this company has. I moved from California to Oklahoma and purchased a home with this builder and just like other reviews they treat you like a priority at the beginning and then all you do is just get the runaround. I have been living in my "new home" for about 3 weeks and we can completely tell this house and all houses around are constructed with cheap labor and cheap material. They tell you it's 30 days for them to fix anything that is wrong with your home but all they do is ignore you and when your 30 days are up of course you have to go thru warranty!

Shortly after getting married, we purchased our first home from DR Horton, Wilmington. We were so excited! The home was beautiful. The price was excellent. With the 30 day inspection all the problems were dealt with efficiently, promptly, and correctly with excellent customer service. However, the 11 month inspection was a different story. The rep, Joe, came and saw what was wrong and began telling us it was not wrong. We went to the expense of hiring an inspector to get in writing these things were wrong to send to them via email. After that, they sent out people to fix the issues. Some issues were fixed well. Others had band aids put on them. But one wall has been a nagging issue. The wall was not installed straight and bowed. The corner of the door was also not installed correctly. At first, they were lying to my husband trying to get out of repairing it. They tried to replumb the door and not fix the wall.

We purchased a DR Home newly built in 2008. Some things were good, mainly energy efficiency. Furnace and appliances were average, and lasted perhaps 10 years. Their contracting was poor, so we have had some premature issues crop up before 15 years. The carpet was not stretched when it was installed, so it had visible wrinkles in about 2 years. We had to have it completely serviced in 5 years. The roof was poorly ventilated, and even had insulation blocking off vents completely. The shingles were installed in a substandard manner with fasteners that deteriorated more rapidly than necessary, and probably not applied in the recommended manner. So, the roof started showing signs of problems in 10 years.

My husband and I moved into a DR Horton home in Star Farms, Lakewood Ranch, Florida almost a year ago and have had nothing but problems since. The first major issue we ran into was that there was no coaxial cable installed anywhere in the house. However, they put in all the face plates, obviously knowing that there was no coaxial cable connected. Fixing this meant creating multiple holes in the house and wiring it through the ceiling and walls. DR Horton’s warranty department wouldn’t even handle getting it fixed. They told us it wasn’t their problem to fix and that we needed to call Strada and arrange to have it resolved.

I bought a property in 2022. Everything was brand new and it shouldn’t be a problem within 5 years. I just learned that tiles are lifted up from the concrete floor. I submitted a warranty form and they said that was not covered after 1 year warranty. How do they decide it’s limited to 1 year. They mentioned that was a homeowner maintenance with grout. The tiles and grouts are damaged from the thin set under it! I’m surprised to see these ratings for Dr Horton. I suspect that they built too fast and limited warranty. I will never buy any new construction again.

We purchased a DR Horton Townhome two years ago and had faith that they would maintain the exterior of the building as stated. Unfortunately, after sending email after email and contacting the HOA, we are not getting any assistance in our problems. Our front gutter is leaking and water is coming down with so much pressure affecting landscaping and causing bricks from side post to fall out! We're trying to glue the bricks back on ourselves! Since the gutter and drain pipe aren't even in place, the water from our unit is gushing into next door neighbor's garage! A Manager promised to send a gutter company to assess a month ago but no one ever showed up! We are very frustrated not only for us, but for our neighbors who are also affected by the apathy of this company! Their driveway has started to erode with all the water that is going under the cement.

While the building process was decent (although when we built with Lennar, I think I preferred that process more), the most frustrating part about DR Horton is that they never sent someone out at the 1-year mark to fix issues on the punch list. We had a dead tree in our front yard that they were contractually obligated to replace at that 1-year mark, which they did not. When we called, they said that they had already turned it over to the town and there was nothing we could do and now we are responsible for replacing and paying for the dead tree. Had I known that I would not receive standard new build treatment, I would have gone with a different builder.

So far, we are not impressed with DR Horton Homes. We just moved in and we are very disappointed because the house is very expensive and we've had to have numerous things fixed some of them even twice since the workers that they sent usually don't know what they're doing. Also, they make everything very difficult if you do need any help with anything this is supposed to be a great company, but I am not impressed and very sorry that I bought a house through them.

My home is only 2 years old and I have leaks from the roof, down to the basement. Poor quality work, company profits off of offerings 1 year warranty on shoddy work, that completely crumbles after the initial year, when you are told to talk to your insurance company.

I am So disappointed in my DR Horton home!!!! I wish I could just give it back. There is just one issue after another. My house is only 4 years old and there has been a roof leak in which the water came through the ceiling. I had to threaten to sue the company for them to come out and repair the roof and the hole in the ceiling.

We have lived in our home just over a year now. From the beginning, DHR (or whoever works with them to sell) did a fantastic job being attentive to our needs, fixes, etc. They were easy to purchase from; everything was very smooth from saying “we’ll take it” to closing. Anytime we had an issue (they were all small, but figured we would get them fixed within our 1 year warranty window), they were very responsive.

I bought my D.R. Horton home a little over a month ago and I am so disappointed in the lack of detail and pride that went into building it. Leading up to my purchase, I only had to walkthroughs before the closing and the 2nd walkthrough was the same day as my closing. Not to mention, my home wasn’t even cleaned at the time my walkthroughs were scheduled, so I had to leave and come back to complete the walkthroughs on both occasions. Thank God I had taken off from work both days.

I moved in to Fox Glenn. Charged for lawn and lawn isn’t maintained. I asked to pay for my own lawn company but was refused. Office personnel very rude and makes it your problem. Again very rude. Be careful when renting here.

THE WORST I HAVE EVER COME ACROSS. The first issue we had with this company was them trying to back out of putting up a fence they had previously stated was included in the purchase of the home. They promised that all the homes would get a fence, then they said it was the homeowner's responsibility. The next issue(s) started happening after living in the home. You can tell it was so cheaply made. All the door handles fell off within a month of moving in. The weather seal that they put on the front door was a joke. The doorbell camera that they installed was crooked and so was the locks on the front door.

I have owned a D.R. Horton house since 2021 in Maryland, with the house being built in 2020. I have always taken very good care of my houses both inside and outside (blame the military for instilling OCD I guess). Between obsessive cleaning, immediate maintenance when needed, and general overall desire for both the inside and outside of house to look good, I would like to think I spend more than the average to maintain a home.

There were a few problems with the home, but overall it is pretty well built. The customer service has been tough. First of all, the flooring they put in (basic, no upgrade) bubbled up within 1.5 minutes of my daughter spilling something on it. I had to battle with them to replace it, they finally settled for me paying an upgrade to get tile and when the tilers showed up, they had the wrong color. The cement cracked within a few months along both pillars of my patio foundation. They have not fixed the issue with one room in the house (mine) being really hot and others being freezing, so I have to sleep downstairs.

D.R. Horton is horrible. The homes look cute, but low grade materials are used--particle board moldings that crumble, ant infested new homes, roofing and plumbing issues. ALSO--if you want to relax on the weekend in your backyard be prepared to hear them working and the BEEP BEEP BEEP of them moving dirt around their houses ON SUNDAY ALL DAY. LOUSY builder--move on as the price is way overboard for the cheap house and NO RESULTS when you complain about issues.

You can only think the work they do is worth it if you smoke **, or you work for their crews and give you money for **. It’s pathetic how these are the home builders in this country and have zero care for their work, 100% care for profits.

I am leaving this review late for this site but I posted on others. I had a conversation with my neighbor yesterday who informed me about the community we live in and how it was built. I didn't know how this information passed me before buying my home but this community in Magnolia Park in Covington GA houses were built as express homes. This was a shock but now I understand why my house was rushed built, I mean when when we visited the house to see the progress in December 2021 it wasn't nowhere near to finish. It didn't even have floors yet but 1 month later the house was finished. On closing day I still identified numerous unfinished flaws that was pointed out to the builder who assured everything will be fixed before we move in and anything left will be fixed when I submit repair tickets to D.R. HORTON and some still didn't get fixed.

I bought a new home and have had a crack develop in my shower only weeks after moving in. I’ve been going around and around with warranty and they won’t cover it. I would have to replace a whole panel for faulty installation not fault of me.

I really wanted a D.R. Horton Homes since they have nice reputation but I am really disappointed by the quality of materials used in my house. The cabinets, walls, doors - they are just so weak compared to apartments. I am not sure which party is responsible for this quality failure. I like the overall design of the house but don’t like how weak they are.

I purchased my house late August 2023. I have already had my AC repaired three times in the Florida heat. I have had my dishwasher repaired twice. The house overall is cheaply made. The floors are separating. I have had three or four door knobs fall off the doors already. The 3 inch gaps underneath the doors are difficult when working from home and you have your children being loud in the living room. The noise travels. I can be in my master closet can hear the crystal clear coming from the living room. Everything is just so cheap and Sloppy.

Stay away!!!! Less than a years and things like AC started to break. First day in home daughter locked in bathroom. We just found out there is mold in the framing of our home. Feeling like it's the worse decision to go with this builder.

Where do I begin? Since day one in the new house things kept falling apart. Starting with the plumbing. We spent the first night without being able to use the toilets or shower. The cabinets were barely hanging. The thermostat wasn’t working. The shower faucet was hanging from the pipe. I can go on and on. This is the worst construction company I’ve ever experienced with. The project manager was rude and came in screaming at us when we asked to fix the stuff that was wrong. It’s been a nightmare. Their workers don’t care about their job and they half add everything.

So looking into a home in the Kentucky area and got to speak with an Amanda Alford, between the calls and my wife asking so many questions, she really out did herself and provided us with multiple locations including the Crowley crossing area and we loved the homes in that area! Way to go!

Updated on 06/15/2024: The response of D R Horton to my review was that somebody e-mailed me and tried to justify the unjustifiable!! Their representative tried to convince me that it is OK they sold me the house and scam me in 30-40 K higher than identical houses. Also, tried to convince me that it is normal for windows to leak air and water. The communication with them was just waste of time.

Updated on 06/17/2024: I've had sent all the requested info and nobody from Dr. Horton reached out to me. I'm still waiting while my first year warranty is running out.

I’m currently set to close on a home on ** on 6/26/24 (Harvest Landing) in Rockledge FL. Please keep in mind I don’t write reviews but I’m so furious right now with the customer service from the mortgage department and the closing department. I call and receive no call backs, I send emails. Still nothing even after 2 weeks! This is a warning to all who are considering a home purchase with D.R. Horton (Rockledge FL.). Buyer beware. You are dealing with an unprofessional group who could care less about customer satisfaction.

Our D.R. Horton home should have been built with pride. But no it’s slapped up, boarded up, painted over and very heavily caulk. Their finish work is something I would be embarrassed to leave for my customers. They do not appear to care, they just walk you through to closing with blinkers on! We just ignore the ugly caulking, the dribbling paint and poor miters in moldings.

I worked with D.R. Horton to purchase a home in Fuquay Varina very recently. I was not given the features in the model home I was shown on my initial visit. Management sucks in followup. The site manager and salesman I worked with are great assets. Their management absolutely not worthy. If I have to buy another one, I would not see it here nor recommend any one in this place.

If you see this company run.... The construction is poor and after you purchase and find things wrong with the home, their warranty companies favorite words are it is within code. The warranty customer service people are very rude and don't answer emails. I have over 30 items on my list and probably won't get have of them fixed. My front door is crooked and of course is taped up to prevent air from coming through. This has been like this for over a month and to them it is not an emergency.

We have been thinking of buying another new home & since we’ve had two other DR Horton homes we decided to start by looking at these, in our area. We started in Sterling Meadows, in Salado, Texas. Elizabeth ** has been fabulous with staying in touch with us as we continue to look & try to decide where & when we want to buy. If we do decide to make the move I’m confident she’ll be just as amazing through that process as well!!

No quality in any part of the house. AC went bad twice. Same with fridge, floor, waterlines and you name it. Appliances are manufacture rejects that they most likely buy at a very cheap price and claim they gave you new appliances. Misleading and inaccurate information they gave you in regards of what they call warranty. No warranty except for first year then all lies. Will never buy new build home especially if it’s from this company. On top of that they blame the contractor for the mistakes at the time the contractor were given a very short time to build a home within the low quality guidelines they are given. Stay away please, don’t put your money on these homes.

D.R. Horton is the worse builder to purchase a home from. The homes are horrible with mold, creaking floors, faulty foundations, water-rained damaged wood, sloping floors, and etc. They tell lies, continuously change warranty guys/they quit because of the low pay and how they are told to treat the customers…They continuously quit in the Atlanta, DEKALB, Hampton, Lovejoy and McDonough areas….Do not be fooled by the FALSE ADVERTISEMENT of being the #1 builder. They do not even know how to nail in walls nor floor joists-OSB. Do your research online on several of their websites one being named SHODDY CONSTRUCTION OF D.R. HORTON....BEWARE!!! They hire untrained subcontractors!! The reviews tell the truth! Do not walk…RUN and do not believe the lies about their defective homes all over the U.S.

We’re only 6 months into living in our D.R. Horton house and it has been a nightmare. From the flooring being damaged before we moved in and installed crooked to light switches not working. They’ve had to come out and replace little pieces of the door due to peeling and bubbling and instead of offering to just replace it all we have to deal with their patch jobs on a brand new house. Our shower walls are flush with each other. There are shingles that look like they’re coming up. Most of our doors has had to be adjusted, and all of them were put on without the bottom being sanded. Lights started falling out of the ceiling within the first two weeks of moving in. The vinyl siding was all too short and it took them months to replace it.

If I could rate DR Horton Mortgage team of Florida a zero I would. My husband and I was in the process to purchase a DR Horton home and was going to close the next week. We decided to cancel our contract as the whole mortgage team and branch manager was highly unprofessional and unorganized. Throughout the whole process they did not properly communicate with us or assist us with the process. As we are first time buyers. We submitted all documentation needed and they ignored our emails and overlook our documents and gave us the run around. None of the team communicated with each other. It was a very terrible experience for us. I do not recommend DR Horton builder as a customer friendly first time buyer lender.

Never ever get D.R. Horton builders. They are cheap materials especially in the roof. You will die if you live in their development. It just so bad! And you're paying 250 to 320 thousand for cheap materials they use. Door carpets are very very cheap!!

This is possibly the worst company ever. If you do lending through them, it will take a long time to close. Our home has been ready for 2weeks but not want to spend more money. It’s gonna take a month for us to close.

Uncustomizable. Cheap paint. Cheap flooring. Bottom of the line finishes and hardware throughout the house. The interior windows DON'T OPEN!!!! (= Cheap!) Thin thin walls. No insulation. Terrible warranties. New homes include appliances-the worst appliances on the market. Overall, hate this house and the community DR Horton has built!!!!

Poor quality homes. I’ve fought with builder on numerous things such as flooding yard, loose hardiplank, huge cracks in walls, and no flexibility in helping homeowners. Now after 7 years my roof is in need of full replacement due to the type of shingles used by builder. I can’t get insurance or builder to cover the roof. This is incredibly saddening and a rip off.

I was so hopeful and excited about purchasing with DR Horton especially as a first-time home buyer, found the perfect home, put down the 1% as a good faith deposit and started the paperwork with DHI mortgage, their in-house lender. I was upfront about everything and was assured it was all ok, even have the text from the loan agent saying that he saw no issues. Got all the paperwork done. A week later, application denied. Resubmitted my application with all the corrections and extra paperwork, it's been almost 2 weeks, and he's ghosted me, but they've kept my 1%. The sales agents are absolutely amazing!!! The lenders, not so much.

I am very disappointed and very unhappy with DR Horton warranty dept. I bought the House from DR Horton in 2019 in Porter Mill's ever since we had multiple issues including water drainage outside and some other minor issues inside that were either corrected my me or them the first year that we owned the house, a couple of weeks ago during the heavy rains I noticed water leaks in my garage. When I went up to attic and notice leaks from around the air vents, I submitted a request for warranty. In return I received a form email telling me that it not covered under warranty and they are not going to fix it, I called a roof inspector and he basically told me that the work that was done on the roof was shady and so were the inferior parts. I had no chose but to get it fixed and it cost me $2000.0, if I would have known now about how these houses are being build, I would have bought this house and will not recommend to anyone else.

Stay away from D.R. Horton Homes. They are beautiful on the outside and inside, They like workmanship horrible build, not enough time being built. They are rushed build homes. Avoid them!!!! The sales lady told an untruth to us. Some of these people working for DR Horton are crooks...

We were able to work with the company to resolve most of our concerns.

D.R. Horton Warranty. I have been dealing with them since I bought my home but my AC my AC has been making a noise for three years. They have sent multiple AC guys to come out to see what’s going on. They have change parts put a delay that it’s all electric problem and that they fixed it and still the noise continues to happen when the AC goes out on electric, I live in ARDEN and I live in the villas. The villas are beautiful. I love them dearly, but the AC has been a nightmare for me.

0/10. I would never recommend this builder to anyone. I’ve been in my home for 4 months and already I have had multiple issues. Many doors off track, doorknobs coming off, the toilets are cheap and one already has issues. The house doesn’t come with cabinet knobs, there are no drawers in any of the restrooms, and it is very visible that the builder used the cheapest and easiest methods and materials possible to throw these houses together. I will be selling soon and will NEVER buy from DR Horton again and I would suggest anyone looking not go with them either.

DR Horton, while having relatively affordable prices, uses terrible contractors who pay the bare minimum attention to their work. We experienced approximate 30 warranty claims in our first years leaving smaller things out. Examples include a major structural issue for our upper floor and a dryer duct completely disconnected from the exterior venting. They are just a machine pumping out homes and taking advantage of a housing “crisis” to really skimp on quality. Look for a local builder who actually cares about their work and customers.

If I could give him 0 I would give it to him. All the finishes are of poor quality and the equipment they use breaks down in less than 1 year. And everything is destroyed in less than 1 year. I regret buying this house.

Our experience with sales counselors has been extraordinary! Maria ** and John ** have been the most attentive and always willing to help during the process but it didn't stop there, even months after our purchase they've always been there for us. We were referred by another homeowner whom absolutely.

Even though this was several years ago, it still ticks me off and I felt the need to let others know. So we bought a house in a neighborhood that was being newly constructed. The builder then sold the property to DR Horton and they were now doing the building. We had already lived in our house a year when DR Horton came in and started building in our neighborhood. They started building a house directly behind ours and they slightly elevated the land for that house (why I don’t know). By doing so, when it rained all the water would run down into our house/property and flood like crazy. They knew it was going to happen, there’s no way they didn’t know but they didn’t care.

We closed on our home 23rd April 2024. Our front porch and driveway was extremely dirty with footprints and markings. The front porch was especially filthy with orange marks which we had requested to the builder to rectify. They never addressed the issue and kept giving us the runaround. The bathrooms inside did not have tissue holders nor towel holders. No lights in the ceiling in the shower area in one of the bathrooms. Whoever built this monstrosity must be totally idiotic to not have the basic sense to install them for homebuyers.

I bought my house brand new in 2023, mostly everything with the house has been good, most issues I have had were resolved. The biggest issue with the house is the stucco, every section has multiple cracks going vertically and horizontally at least 4 ft long or longer. Around each window is also separating from the stucco. I’ve reached out to get it fixed and they won’t do anything about it. I had an outside contractor come take a look to see if they could do anything and the cracks are so bad, that they told me it would be better to just re-do the entire stucco because that many patches would be worse than the cracks.

They are great up until you close but trying to get them back after that to fix anything takes months. I closed in the beginning of January 2024. I bought in their most exclusive community in South Carolina called Waterbridge and am totally disappointed. Too many issues to list so I'll just name a few. First, the sprinkler system didn't work for the first 2 months so the sod has died in over 50 % of the lawn. I called and texted to have this fixed about a dozen times before construction manger got the landscaper to come out and had to rewire the system 2 months later. He apologized and said he was having these issues everywhere because his foreman and most of his crew were incompetent. The construction superintendent John ** tells me that the sod/grass dying has nothing to do with the sprinklers not working and is not warrantied. Is he for real?

Updated on 07/30/2024: Closed April 2024 and about a month after moving in we noticed a lot of cosmetic things but they are horrible. It's like a 6yr old was doing the work. We have a back bedroom that gets no direct sunlight and is hot all the time. We have 3 fans in the room on at all times. We have been dealing with D.R. Horton about this for at least 2 months. The pictures may not seem like an issue to some people but this is everywhere in the house... I guess this is what a $600,000 house is supposed to look like..I understand it's cosmetic and if there were only a few areas it would be one thing but ** it's everywhere.