Whirlpool Washing Machines Reviews

Purchased Whirlpool clothes washer Cabrio Platinum about one year ago. Never sufficient water to clean items. Appears that there is no way to add additional water to ensure that items are cleaned. Many items come out dry and still soiled.

I recently purchased the Whirlpool Cabrio washer and it is the worst product ever!! It does not wash the clothes, it tangles it in knots and has ruined all of my clothes because it leaves holes in the clothing. I have had multiple service calls and all of the diagnostics check out. It is a horrible product that should be recalled and Whirlpool customer service does not stand by their product. Their supervisors and customer service is very rude and I will never purchase another Whirlpool product!!! I plan on posting my complaint everywhere possible.

Whirlpool Duet Steam Front Loading Washer Model #WFW9750WW01 - The washer is only 5 years old and sounds like the space shuttle landing while in the spin cycle. Cost to repair parts only will be $896.87. The bearings among other parts are shot. I will NEVER own another Whirlpool appliance under any circumstance. Angry is putting it lightly!!!

I bought a commercial coin operator washer (Whirlpool washer model CAE2743BQ) for $800 and after using it for 4 months the washer stop working. The main board panel lights turned all and the washer did not start. Called Whirlpool several times and nobody could help me and told me to look online for a distribution center to get parts. The customer service only knew about regular washers not coin operator. The washer had only 3 months warranty from Home Depot and I was supposed to pay for all the repairs and Whirlpool would pay for parts.

MVWC425BW, purchased 2/2014. Stopped working during rinse cycle after 1 1/2 yrs use. Don't buy!!

Purchase 2009 Duet Washer & Dryer (WFW9700VW00). Recently have had error codes coming up - F35 for one. Could not get washer to reset. Had to keep unplugging and plugging back in. Service was called and the tech knew right away what was wrong. He ordered and installed an analog pressure switch. While he was working he mentioned that this was a known error and if we had called with this problem a couple years ago Whirlpool would have replaced the washer. I'm not looking for a replacement but I feel Whirlpool should cover the part having been a known issue.

This washer started out to be good. It's only 5 yrs old. We began to smell an odor. Went to Lowe's, spoke with someone in appliance dept. Purchased something for washer. DID NOT WORK. We have tried bleach everything. Our clothes smell. I have skin rashes and I think it is related to mold and mildew. Called the service center. They said could be a sock stuck around the tub area. They need to recall this washer. We spent a lot of money and it has ruined everything. Cannot get the odor out. We cannot afford another one. There is black mold around the rubber lining when you open up the door.

Model WTW7600XOW, installed 12/9/2010. For about 4 months this washer has sounded like a jet plane when spinning. I called Whirlpool to see if it was recalled or what they recommended. They provided 2 repair places near me. The repair shops recommended buying a new washer since the repair is so costly. A 4 year old washer used by 2 people should have bearings that last more than 4 years.

I had a 3 year old Maytag top of the line washer that left my clothes looking like someone had braided them together. The water level was so low sometimes some of the clothes had dry areas after washing. Fortunately, it refused to spin and since I was so unhappy with it we didn't fix it, we purchased a new one. Not a Maytag! My Whirlpool Cabrio is perfect. Not only does it do a great cleaning job, the clothes come out without being tangled. I've washed everything from sheer curtains to stuffed dog beds and everything washed perfectly without tangling or going out of balance in the spin cycle. To top it off it cost almost $300 less than my Maytag!

Purchased both Cabrio washer (wtw6200sw2) & dyer brand new in 2007 for $1200. Within 4 years the motherboard went out. Whirlpool didn't want to fix it. They said it was past warranty. After many complaints to corporate, they sent someone out to repair it for $496 (they paid). Repairman said these models had motherboards from Japan & Whirlpool was aware of the many issues, but wouldn't do a recall. 2009, the springs went out, 2011 F codes began to appear. Clothes don't get clean; not enough water. 2014 & 2015 DU & DL codes appear. Now I need a new Lid latch assembly. These washing machines are not worth buying. Never again will I buy another Whirlpool!! My mom had an old Kenmore that lasted 20 years and only needed a replacement belt. No more fancy high end washers for me!

We bought an expensive Whirlpool 3 years ago. Since then it has been serviced 4 times for the same error code each time. Eventually the whole control panel was replaced and it actually worked for 4 months. And then again shows the error code 51. Now Whirlpool will do nothing to help because our extended warranty was up a few weeks ago. How is that ok? I understand if you have the first problem after 3 years when the warranty is up. But how is it the same when you've had the same problem over and over and had it "fixed" 4 times??? I will never buy anything from Whirlpool again!

Whirpool WFW9550WW-00 Front Load Washer - Washer was purchased 08/09/12. No problems until 07/12/15 when washer stopped working mid-cycle. Motor control board needs to be replaced, actuator needs to be replaced. $500+ Our local appliance store suggested we call the Whirlpool customer relations number and ask for the parts to be sent free of charge. We would pay labor. They gave us the model number, serial number, the diagnostic info. Long story short, customer service told me she didn't know why I was told to contact them. They can not predict the life of a machine. Less than 3 years for this machine. 22 years for my old Kenmore. Our old Kenmore never had a problem, but we thought that we should replace it in 2012 in case something happened with old machine. WISH WE KEPT THE 22 YEAR OLD KENMORE.

This washer was purchased on 12/21/2007. It was in a vacation home that was rarely occupied, therefore washer not used much. On 7/23/2008 the cycle switch was replaced. On 7/20/09 the same problem occurred. The washer may have been used 5 times during the year. The handle and rim also needed to be replaced. On 8/31/09 the switch and handle were replaced again. On 2/5/13 the door latch was BROKEN AGAIN. Now on 7/10/15 the door latch, start switch and cycle switch are broken again... DO not buy WHIRLPOOL products.

I purchased my Whirlpool washer and dryer Cabrio Platinum model in September of 2014 from Lowe's and have never been so disappointed in a washer in my life. Not only was it the most expensive washer and dryer set I have ever purchased but it is the absolute worst in performance. It has destroyed most of my clothes and linens, doesn't get them as clean as my former Samsung front-loader, and is constantly twisting up the clothes, getting out of balance and requiring me to adjust the clothes once or twice during each wash cycle. On recent research, I have found that I am not the only one experiencing these problems. Whirlpool should RECALL this series entirely! And I intend to post this review every place I can to prevent future sales of this horrible product.

We purchased 2 Whirlpool Cabrio washing machines in 2011. Both required service calls in June 2015. After 3.5 years, the repair company diagnosed that the Whirlpool Cabrio model number WTW7800XW2 bearing needed to be replaced for an estimated $650.00 and recommended that we purchase a new machine. The other machine was spewing water out of the side of the machine. The repair person took the machine apart and could not duplicate the problem.

Pathetic pathetic service!!! Unsatisfactory service!!! First of all, I would like to tell everyone who ever reads this, that please please please never ever use any Whirlpool products, as their service sucks, their response sucks too, and zero co-operation from their people, which will make you regret to have used their products in future. Please note I registered a complaint on the whirlpool no. **.

This machine has had so many repairs that whirlpool should of replaced it. Now the machine is making a clicking sound when you turn it on to do a load of wash. It clicks for a few minutes then tries to sense what's in the machine then starts clicking again. Clothes come out of machine half wet. Queen sheets are dry in the middle. Water NEVER even touch the middle of the machine drum. All around nightmare with this machine. Would not buy another whirlpool because the customer service that I was given was terrible.

What a piece. It was expensive to start with. After 3 years the computer went out. Cost me 350.00 to repair. DO NOT BUY THIS MACHINE. I will never buy a Whirlpool again!

We bought a Whirlpool washing machine, and what a mistake! I just got off the phone with their "customer we don't care" department. It spins everything into a tight ball so when the clothes come out of the washing machine everything needs ironed, even permanent press. It also changes the water temperature. I like to wash some clothes in cold water, but the representative at Whirlpool told me it will sometimes add hot water to make the water "warm". I am hoping this review will save others from purchasing a Whirlpool washing machine. We will stay clear of all of Whirlpool appliances due to the problem with this washer and Whirlpool's lack of concern of an inferior product!

Whirlpool Cabrio washer w103386894 - I have had nothing but problems with this piece of crap washing machine. Either the clothes come out soaked at the end of the spin cycle, or it gets stuck in a cycle and repeats. It makes so much noise you can hear it through the whole house. It is less than three years old and now it is leaking water. I had a base model Sears Kenmore that I had for over 12 years and it died from old age. This Whirlpool is pure crap, do not buy.

I purchased my Cabrio washer in April 2011 from Lowes. Huge mistake. The washer has broken 4 times under normal family of 5 conditions. The last time was in March 2015 - the barring was stuck on the drum failed to allow it to spin. It was stuck to the point where the unit needed to be shop repaired. It took 2 weeks to remove and replace the fail part. I just called service again today for the same noise as last time. It kills me that I spent so much $ on a product from a well-known company only to have it fail so often.

This machine (WTW8040DW) has been a problem from the start. The loads, especially towels, sheets, and jeans, never stop cycling between rinse and spin. Keeps cycling from 18 down to 12 back up to 18 minutes to go etc. I guess the load may be out of balance but there is no indicator of an out of balance load. For a high-efficiency model, we waste more water than our previous machine and never had this kind of problem. We let a load of sheets run for 3 hours just to see how long it would take... and I suspect it would still be running if we didn't stop it and try to re-balance it. Had to do that 3 times before it would actually spin out correctly. Whirlpool should get it together and make a model that just works. Too much reliance on the computer and all the sensors and just plain doesn't work.

Whirlpool duet - I have had this machine for 4 years and have gone through as many door gaskets. They rip in no time causing damage to clothing and with the leaking damaging my wood floors. A definite do not buy!!!

I bought a Cabrio Washer and Dryer around January 2015 at Lowe's. After going through the worse service imaginable, the washer was like pouring salt in the wound. I like the dryer fine, but months later, I'm still unhappy with the washer. While it washes OK, it takes forever to wash a load. Most of the time, it does not spin the clothes out enough. There is no way to just spin again. You have to go through a rinse/spin cycle and you may or may not get lucky with a sufficient spinning. Why can't they just have a spin cycle and why does it have to take so long to wash a simple load of clothes? I have bought many Whirlpool appliances, but this is my last ever.

I purchased a new Whirlpool top load washer and dryer in 2012. I heard all kinds of crazy stories about all the new machines, so I tried to stay with the regular top load style. About 6 months ago my machine seems to have lost its mind! It forgets where it is in the cycle and pulls hot water when it should be cold and the washing machine has even overflowed all over my laundry room floor. I tried unplugging it, but that's just a temporary fix, it goes right back to its antics! I had my last washer and dryer for over 12 years. I'm really upset that I spent a small fortune on this machine and now it needs repairs! Repairman is scheduled for next week. I will never buy Whirlpool again! JUNK!!!!

As long as Whirlpool continues to use JB Hunt for delivery and installation service of their products, I would stay away from ordering. JB Hunt visited my home 3 times, and each time left with the dishwasher as they arrived without the appropriate tools to perform a basic installation. Whirlpool also sent 2 damaged dishwashers that could not be installed. Buyer beware.

I regret buying this washer. No complaint about the dryer but this washer has been the worst investment I have ever made. My clothes gets tangled up - seems like they're not as clean as with my old washer which by the way I still have. I wanted a bigger set because I hated spending days off doing laundry but I spend as much time rewashing again and getting clothes untangled.

Bought a Whirlpool Cabrio in Aug. 2013. Two weeks ago it started making noise in spin cycle and getting louder. Less than two years old and something needs to be fixed, two people household. I don't give second chances to companies that don't make a reliable product!!! Bought from grand appliance 10400 Washington av Sturtevant WI. 53177 ph #2628844920 invoice # ** customer # ** serial #c31471013. And have the receipt in front of me! Item #wtw8200yw.

The dryer is okay but the washer is no good. Doesn't save water because clothes have to be washed twice. Sometimes thrice to get them clean. Cycles are longer therefore more energy used. More water, more time, more energy. Terrible design. Useless piece of junk.

We purchased a Whirlpool front loading washer about three years ago. During our first year the machine worked OK, but three months after warranty expiration (12 month warranty), the sensors seems to go wonky and it no longer worked (at 15 months of age). We paid about $95 in the Minneapolis area for a service call. The repairman had to call Whirlpool from our home to inquire about the sequence of flashing lights on the sensor. After getting off the phone he told us he thought he knew the problem, but could not guarantee that the $200+ part he suggested ordering would solve the problem. The installation would require additional labor charges, of course.

I bought the front load washer 4 years ago. The tub bearing suddenly broke. We have 2 people in the house so the washer is not used more than 4 times a week. I was told it would cost $700.00 to repair. The washer was bought with a stackable dryer. Now I'm told they no longer make a washer to go with the dryer. I called Whirlpool/Maytag and they could care less. The explanation I was given is that it is a man-made appliance. That is the worst customer service I have ever gotten. I would never recommend Maytag/Whirlpool. In fact I will highly discourage against it.

Purchased Duet Washer and Dryer just over a year ago. Recently liquid detergent has been seeping into the tumbler and damaging clothes if they're not removed immediately after wash in complete. The precision dispenser cartridge is the culprit in my opinion. It's suppose to dispense detergent as needed however it doesn't stop dispensing. Called Whirlpool and received no satisfaction. I would not recommend the Duet washer as a new purchase. I have to pay the price for Whirlpool's experimental dispensing device and I don't think it's fair. It's a flawed device and they should fix it.

I purchased a washing machine and dryer 1 year ago. Since then it has started to get spots on the control panel where you select size, temperature, etc. I also purchased an extended warranty through Home Depot and is still under warranty for 3 years. I was told for a few more days is still under man warranty. I contacted Whirlpool and they said it is not their problem and sounds cosmetic - I think this is unfair being that I spent a lot of money and it has started appearing on the washer and dryer. No one wants to be responsible. I am a consumer who is very careful and have not had any spills or cleaned it with anything.

Whirlpool duet - This washing machine is absolutely horrible!!! I pull clothes out and they are tore up! We have replaced parts that we were told could be causing the damage and it's the same thing! I am very unhappy! I'll be calling Whirlpool again but I'll probably get the same runaround - "oh we are very sorry we don't have any known issues with that machine." Clearly when you look online it is a very known issue!! I doubt all of these people lied about calling!!

Whirlpool Cabrio washing machine WTW8800YC0 - My washing machine that I purchased a little over 3 years ago apparently is a piece of junk. I've noticed a smell in the past few months, even while using Affresh. Now, it's making so much noise that we must close the laundry room door while the washer is on. I called customer service and they will sell me a new 1-year warranty for about $345.00. Customer service thinks it sounds like the motor or the gear box! After reading the reviews on this washer, it's not worth it to repair. More trouble looms for us. Whirlpool doesn't stand behind the product and as many complaints as there are, the washer shouldn't even be sold anymore! Never buy Whirlpool!

I bought a front loading Whirlpool washer a few years ago after having my old top loading Kenmore for 25 years. It seemed okay, but I did always have to leave the front door open and it always smelled musty, which was of some concern. My clothes never smell totally fresh. The biggest current problem is that several months ago it started with a failure code, alternately would stop without draining, wouldn't fill, or wouldn't drain, and ultimately ended up flooding my basement. So we called for service and they replaced a sensor and said these machines seem to have a lot of service issues with sensors blowing and motors dying. So I paid them that time. Now it's a month or two later, failure code again, calling for service one more time. But if it costs too much I will join the legions of dissatisfied Whirlpool customers and will switch to an upright competitor's brand.

We purchased a Whirlpool Cabrio about 3 years ago. Have never really like it. It doesn't add enough water to the wash cycle unless you use the "bulky" setting, which fills the tub up the entire way, so wastes water. It would have been nice to choose your water level like you could on the old machines. Now it won't drain completely and won't spin totally. I've tried using the drain/spin cycle 2-3 times extra and it still won't spin all the water out. I've noticed that there is still water in the drum, you can hear it slosh when you move the drum, so I wonder - has anyone ever been told there is a filter in there somewhere that might be clogged keeping it from draining completely?

I purchased my Whirlpool Duet Steam Washer and Dryer 4 years ago. My laundry never had that moldy smell. I paid for the set almost $2,900.00! Never again Whirlpool for sure!!!

Since buying a Whirlpool Cabrio washer about 3 years ago have had several breakdowns. Within 6 months the computer completely failed. Since then it failed again. About every six months it costs me around $125 to get it running. The thing is a piece of junk. If the load is slightly unbalanced it just shuts down during the spin cycle. The old Maytag we had ran for over 25 years with the belt replaced once. No other problems. Will not buy another Whirlpool again.

Whirlpool Cabrio Purchased 12-7-2012 - what a piece of junk. Does not get clothes clean, rarely does she even spin out properly. Called because it kept walking across the basement floor. Informed that was the owner's responsibility, not the store (Feiden's in Latham). Always had good luck with them, bought all my appliances from them. Now I heard a loud bang and she threw up - water everywhere. What a mess.

I bought fully automatic washing Machine 1.5 years ago. Within 6 months there are huge noise coming from it, after reckless complaint service manager changed few spare parts. After 3 Months again very huge noise is coming. Now the service manager Mr. ** is not responding properly, talking stupidly. Still 6 months warranty is there but no one is responding. Stupid product. Don't go for Whirlpool products.

I will never purchase from Whirlpool again. After 3 years of use in a 2 - person (adult) household, my Whirlpool Duet (WFW94HEXW2) washer suddenly stopped working with an "F6 E2" error code. I unplugged / plugged in the machine, took off the top & checked connections, and let it sit overnight. I could not get it working. Speaking to a local repair technician via phone, he indicated it is likely the control board. Whirlpool changed that part from part number W10406632 to part number W10427967. Before spending the money on a service call, he suggested I contact Whirlpool to see if it is under recall. I contacted Whirlpool's customer service.

I purchased a Whirlpool cabrio mod. wtw5840bwo washing machine in Oct. of 2014. As of June 2015 I am ready to kick it to the curb. The washer works to it design and hasn't broke down but it doesn't clean our clothes. We load the machine, add the right amount of clothes and recommended detergents and 1hr later after the wash cycle is completed, the clothes still stink with the smell of daily perspiration. I went back to using our old washer that has a worn out agitator. It does a better job.

Purchased a Cabrio washer wtw5550xwo in Sept. 2010.. Had to replace the pump a little after the warranty ran out. Then recently the control board goes out. Called customer service to complain. This part costs $320 to replace. They told me since it is no longer under the one year warranty they could not help me. This is a major part in less than 5 years of the machine's use. I guess I will be purchasing another washer. It will not be a Whirlpool or any company affiliated with them. How sad. I would not recommend Whirlpool to anyone. They just don't make them or stand behind them like they used to.

I have had this washer for a little over one year, it now does not work! I had a service tech out to look at it.. The motor gets too hot and the switchboard stops working. I have called Whirlpool twice and the options they have given me are not good! Basically it would be about half the price of a new washer! I should not be having these problems with a washer this new! I am very disappointed with Whirlpool and won't purchase this brand again!

I purchased the glass top Cabrio a couple of years ago. Without an agitator; it is amazing how nice thick towels come out with holes or rips! Clothes get so twisted. My sister needed a new washer and after telling her the problems with the Whirlpool; she purchased an LG. I have told many people that have purchased an agitator free machine to stock up on Affresh or one of the other tub cleaners... you need them to keep the odor from getting into your "clean?" clothes. I cannot wait to sell this washer or give it away!!

I have clothes that are coming out torn with large holes, especially cotton items. I don't know if it is the washer or dryer.

Whirlpool Cabrio - What a nightmare. One year in… from the beginning the washer completes a cycle without attention. It gets "stuck" in a rinse cycle and eventually stops with an FF error display. Because of this it wastes HUGE quantities of water and takes far too long to actually wash clothes. It is so frustrating. We will buy a new Bosch and THROW this way. We can't even pass it on to our grandchildren.

2007 we purchase a Whirlpool Casio washing machine. Rusted out in three years. 2008 we purchase Whirlpool gold dishwasher. In two years the front panel rusted out. We replaced this panel and now the second one has rusted out. According to Whirlpool they do not cover rust. When we replace the washer it was with a Samsung. NO SIGNS OR RUST IN THE LAST THREE YEARS. When we replace the dishwasher it will not be a Whirlpool. As far as I am concerned, Whirlpool products are junk.

I have a Whirlpool Duet front loader. Sick of it since I bought it! Not enough water to wash & rinse clothes. After consulting sites on internet, husband decided to try adjusting part. He just took off the 3 screws & lifted top off. On the outside part that has a white plastic housing, he turned the longer screw 2 1/4 times clockwise. EUREKA! We have more water! You may need to start out adjusting 1 turn & work up till you see a water level you like. Just don't let the water come over the wide rubber water guard.

The felt drum gasket came off our 6 month old Whirlpool Cabrio dryer purchased through KB homes. When I contacted the helpline on the 16th of May I was promptly set up with an appointment on the 18th of May. On the 18th I called to confirm a time and the company that whirlpool subcontracts in San Antonio, said they had no appointment for that day and the soonest they could get out here was June 1. I contacted Whirlpool to let them know this wasn't acceptable and I received many apologies and "I understand how you feels". I asked how is it you have one company in all of San Antonio to service our dryer? Again more apologies. Then I asked since when does only apologizing and saying, "I understand your feeling", be the end all of your customer service? No reply to that so I called Sears who promptly had a repairman out to the tune of $200 bucks with my military discount. Never again Whirlpool.

This washer is going back. It simply will not spin the water out of the clothes. It says it gets clothes drier than a conventional washer, but I have not found that to be true. I have to use the drain/spin cycle over and over and still the clothes are wet. I had the repair crew out and they were able to get it to spin out a very small load consisting of two sheets and two towels. Other than that, it does not spin out water.

Whirlpool 5.3 Cabrio. This was the worst experience ever with a washing machine. My first cabrio did not work at all. My second one gave out after 2 weeks. It would not spin. I got my money back and would not recommend this washer.

As many others have posted - the Cabrio washer is awful. Cycle time > 1 hr. Clothes not clean and caked in soap even with extra rinse. Phone Whirlpool and found they don't care. All they'd say is it's government regulation fault but for $100 they could send a technician to ensure it is working as designed. To environmental reasons for the new design, seems to me it missed the mark. Longer cycles, extra washes, extra rinses... All I can say is - Unbelievable!!!

We have a Whirlpool washer wtw5640xw2, we have been experiencing burning wire smells for some time. We had bought the extended warranty. Lowe's sent out a repair company. They replaced the main board and the problem has continued. This has been as intermittent problem with the burning smell. We experienced it this week really bad! I thought the machine was on fire. We called the repair company and they said they had fixed the problem. My husband called the Whirpool number and they said they would NOT do anything to help us. We are trying to get help from Lowe's where we bought the washer. I am terribly afraid to use the machine. This model needs to be discontinued.. We bought this machine 5-07-12. If we don't get some help, we are going to our lawyer.

The washer and dryer, Cabrio, machines are not even 4 years old and I've had to repair four different things! Literally just replaced idler pulley today, went to put a load in wash and F1 code appeared. Control panel, 350.00 for whirlpool or a technician to repair! 285.00 for part. I called Whirlpool and was not offered any apology. Never again will I purchase Whirlpool crap appliances!

I have been married for 43 years and started my marriage with a Kenmore Washer and Dryer. That was because my mother, aunt, and grandmother all had Kenmore Washers and Dryers. Kenmore was made by Whirlpool. In 43 years I have gone through two sets of Kenmore Washers and Dryers, and one set of Whirlpool Washer and Dryer. I have always been very pleased with your product and have never considered buying anything else.

We have had a Whirlpool dishwasher for about 2.5 years and have been happy with how it cleans dishes. About a year ago we replaced our counter top and in the process had to adjust the bend in the mountain brackets that attach the dishwasher to the underside of the counter. This requires flexing the thin piece of aluminum at the perforated line. In the process, one of the brackets snapped. The other was barely still intact and broke several months later. I tried jerry-rigging them, but eventually decided to replace them and called Whirlpool customer service to ask for replacement parts.

1 year ago I purchased the top of the line large capacity tub cabrio washer and dryer. I don't understand why they sell a large capacity when you don't get enough water to get a handful of stuff clean. If they offered a trade in allowance for a standard agitator washer I would be first in line. Clothes don't look clean at all. Save your money folks not worth it.

It was not a good experience after I purchased a Whirlpool washer in Feb 2014. I have been going to Laundromat 5 months since I found the door did not able to secure. I reported in January 2015 and technicians from 3 different contractors made more than 10 visits for checking and replacing parts. Not only nothing gets done, I also missed work for all these days. Then I escalated to the Supervisor, ** and Miss ** in Executive Office of North American Region. Both of them are very nice that they understand the situation and how frustrate it is. Finally, ** said "Whirlpool would replace it". ** told me that I should get phone call from H.H. Gregg within 48 hours. However, it has been two weeks and seems no one care. In this three days memorial weekend, I still need to go to Laundromat while they are enjoying BBQ with their friends and families. I don't know how long it take to replace it.

Washer can't be fixed and they will not replace it. Washer is less than a year old.

Model WTW4850OXQO. Purchased this washer in Nov. 2011. Two months ago the washer began making a loud grinding noise in the wash cycle, so loud it can be heard throughout the house. Called the dealer whose serviceman said it was the gearbox and it would need to be replaced. Cost of the gearbox $235.00 plus $165.00 service. Called Whirlpool in TN and was told that I didn't purchase their 1 yr warranty. What the hell is a 1 year warranty but me paying Whirlpool to fix their defective piece of crap in case it breaks in the 1st year. I owned a Kenmore that lasted 11 years, an RCA that lasted 12 years, and a Maytag that lasted 10 years. Never a problem til they died of old age. This piece of ** is breaking down after 3 1/2 years. NEVER buy Whirlpool! Also, the inside of the machine SMELLS. My wife has to use bleach or cleanser to get the smell out. Once again a company in the USA that's too big to care about its customers!

Whirlpool Washing Cabrio machine model WTW5500XW0 - I purchased this machine five years ago. After about a year I started having problems where the clothes were not coming out clean. I contacted Whirlpool and was referred for a repair. The repair man told me these newer machines need the "Affresh" product to clean out the machine so this doesn't happen. I bought the Affresh product and there is still a problem. Every load of wash has to be put back in for another rinse cycle, sometimes two rinse cycles. It's ironic because the cover of the booklet for the machine says "low-water washer" which was the selling point to buying this machine. Instead of using less water, I'm using DOUBLE the water.

Bought a dryer (wgd9050xw) 3 years ago. We bought a more expensive one than we had originally picked out. Every year its had to have a repair of same part. First year it was under warranty which tried to bill me so I had to dispute the charge. Charge was finally dropped. We just had it fixed again for third time in 3 years. It's a fire hazard because belt wears a pulley and basically melts it and gets belt hot. I just contacted Whirlpool and awaiting response.

Whirlpool contacted me today about a review I posted on their website about the washing machine I purchased from one of their distributors. It was not to say they were sorry for the washing machine ruining our floor or our clothing. It was to say that they will not post my review because the model number is not the same as the one I purchased. Unfortunately for me my model was manufacture discontinued and although they look alike this new model is significantly different than the previous model it replaced (I will believe that when I see it). So they obviously knew there were problems with the earlier machine. I am outraged that whirlpool would stoop to such low business tactics to sell their garbage to people and then treat them like dirt.

The problem started with an error code F3F1 on dryer. Called A & E Factory Service who is company that are certified Whirlpool technicians. They have been out 7 times, March 26, April 1, April 8, April 13, April 27, May 5 and May 12. During those times they ordered and replaced the main control board 3 times and a thermistor for which we paid for parts and labor. The company now says they think we have a lemon and we are supposed to hear back within 48 hours whether we are going to be refunded a total of $504.48 we have advanced for repairs less the service call.

Bought a Whirlpool Cabrio. Noticed it was getting really loud less than a year into owning it. Called while it was under warranty. The tech said it was fine. Within the next year and a half it got so loud, you can't hear anything else in the house while it is running. Now it is leaking from the tub seals and the bearings are going out according to two service techs I have had come look at it. They say it is more expensive to fix than the washer is even worth. This is due to the parts that would be used to fix it are the same cheap Whirlpool parts that were put in it in the first place. They both said that these are not good washers and commonly go out about a year and half to three years old. Shame on Whirlpool for making such a low quality product and not being willing to do anything about it.

I'm so tired of the mold smell that never goes away, even after following their 'cleaning' cycle many times over. I don't know what to do but I spent extra $ to purchase my washer and now this!

OMG, where do I start? This damn thing has been nothing but issues since the day I bought it in 2007. First the UL code, constantly... they thought they fixed it, then again, same thing, thought they fixed it. Then the water pump, then the circuit board, then back to the UL code. Still to this day the same damn thing. Whirlpool Cabrio is the worst.

My new Tridel Condo came with a brand new Whirlpool washer and dryer and the washer has not been working well since the beginning. After several service calls the repairman finally gave up and now we're getting a new replacement. However it's been a nightmare working with them trying to get this washer replaced. The Whirlpool delivery team and the service team can't seem to coordinate a time together for the replacement. We had to make a first appointment for the service guy to uninstall the old unit, the second appt for the delivery guy to drop off the new unit and pick up the old and a 3rd appt to install the new unit. Each appt has a 4 hour wait window. This is their standard procedure, which is totally inconvenient to customers.

If everyone would submit their complains to Whirlpool, they might do something about this. Submit your complaint to ALL of the followings emails:

Bought this washer NEW 4 yrs ago. Now sounds like a freight train in the house when in use. Whirlpool customer service is absolutely USELESS!!! They do not stand behind their product and refuse to acknowledge what is a common issue. PISS POOR and will NOT give me a number to a higher up. Absolute disgrace!!!

Whirlpool Cabrio washer and dryer set bought 5/25/2012 - The washing machine started beeping during the drain cycle and I have to reset it. After messing with it for around 30 minutes I can finally get it to drain. Then last night the dyer started making a loud squeal. I called and it is not under warranty anymore, so I have to flip the bill. My last $75.00 set from a church sale lasted 15 years. I paid $1,331 and this is the worst piece of crap I have ever bought. Lowe's will not fix the problem when there is 1000's of complaints. I would have never paid this much, if I knew it wasn't going to last!

Whirlpool Cabrio Platinum Washer Model WTW8800YC1 - I bought the Cabrio washer and dryer pair about 2 years ago at Lowes. About 5 weeks ago the lid fell apart. The hinge area came loose so now there are three pieces to line up (glass lid, metal arm, plastic frame), the fourth piece fell off completely. If you are successful at lining them up you can push the lid down and set a weight on it in order to wash. My first repairman said it was common issue. He expedited a lid. Three weeks later I called to find out when it may be repaired. He said he hadn't gotten the part from Whirlpool. I called Whirlpool... nice lady told me the part was on back order but should ship the first of the week. So on week 4 after not hearing anything I called a new appliance repair person. It is going to cost about $280 dollars to repair. This is one third the cost of a new washer??? I fight with this machine every day to get it to wash.

Refrigerator making a non stop loud noise, model WRF560SFYH01 - Thought I was buying a reliable product with a good name. Should have read other customer concerns as it seems like the products last as long as the warranty. A few months after the warranty, my refrigerator started making a very loud noise. Repair person takes it apart as the diagnostics showed no error and his best guess was a thermistor as there was ice build up making contact with the fan. Replaced it and the total of the bill was $174.23 and this may not even be the problem. If it is the board not reading properly, very expensive.

Whirlpool Cabrio Platinum Washer - The seal on the top of the drum is breaking down. It is cracking at the bleach and soap dispenser. Somewhere in the washer drum or plate is causing holes and cuts in the clothes. The machine is only 2 years old.

Purchased my Whirlpool Duet front load washer WFW9150WW00 new in 2010. Also purchased extended warranty. After four years, "just" before my extended warranty was up, the entire inside needed replacing (drums, bearings). Now at only five years old, it keeps making a beeping noise in middle of wash cycle and won't continue working. Serviceman was told by a Whirlpool tech. that it could be two things, one being the door jamb, the other being the control panel. Door jamb was fine. Ordered new control panel ($240), had it installed and yet the washing machine still keeps beeping and doing the same thing. The serviceman doesn't know what else it could be. So, I am forced to return the part and purchase a new washing machine. I would never recommend Whirlpool to anyone!

We purchased a Whirlpool Cabrio Washer (Mod #WTW7300XW1) and Dryer in 2011. Ever since we have had the washer it has eaten clothing, towels, sheets etc. It now has a main bearing that is so noisy that we have to close the door to the laundry room to be able to hear in the rest of the house. Also the sealed tank around the drum is now leaking. We invested close to $1000.00 in this washer and in my opinion it is a piece of junk. The washer repairman told me that he has had 3 (three) other Cabrios with the same problem in the last month, but Whirlpool says that there is nothing they can do as they have had "no issues" with this problem. Last Whirlpool product that I will buy.

Cabrio washer Model # wtw5840bw - I purchased this washer one year ago. It has a defect that comes along with it. You think your clothes are getting clean. But in reality they are not. This washer does not fill enough water to wash a small load of clothes. It has ruined three large bags of my clothes. Stained they smell in general they are not clean. Worst washer I have ever bought. General public Please be aware of this issue if you are going to purchase this washer. It is a big expense to be put out to the curb.

I purchased a Duet Dryer less than a year ago and it stopped working. Got the warranty people to send someone to diagnose it. The repair person ordered two parts to fix it (they took the control panel off the order for some reason). They sent a second inept person to try and install the part they did send and it did not work (He was the most condescending person I have ever met but that is another story.). Of course it did not work and they actually have to replace the control panel AND the electrical panel (which as you know was ordered by the original tech, but taken off the order by who knows?). Now they are telling me that the part that they should have ordered 2 weeks ago is on back order until sometime in May. All I am getting from Whirlpool is lip service and they honestly do not care one tiny little bit that I have a dryer under warranty that will not have been working now for close to six weeks. This is unacceptable business practices.

I feel that at the end of the day I do owe Whirlpool a good feedback. Our top load washer stopped rinsing so I checked the clutch, agitator dogs and coupler which all looked brand new. So I thought I'd take the trans apart and after pulling the plastic agitator out I noticed the tub had completely rusted in half! The tub dropped down about an inch. The agitator would spin but the tub just sat there.

8 cu. ft. Cabrio® High-Efficiency Top Load Washer with Steam - I bought a new washer. It did a poor job rinsing and spinning dry. Whirlpool customer threatened me that a service charge may be charge if the repairman came out and found nothing wrong. After calling three times I ordered a repairman out. The repairman explained that only way to prevent soap residue on your "clean" clothes is to use the "bulky" and "deep water" options. Also don't use high spin or when it spins your clothes dry, it leaves them in a tangled mess that requires ironing to remove the wrinkles. This washer is not ready for the market and must be removed until they can perfect it. It cost me $200 to return and exchange this model for the Front Load Duet, which works excellent. Whirlpool should be ashamed to have ever put this machine on the market.

I grew up with Whirlpool appliance and thought they were top of the line. I have the washer and dryer and both are horrible. No matter what settings my clothes are on and no matter how little I place to be washed the clothes still aren't getting clean. Way too little water in the tub. All my get so twisted. Anything with strings and stripes are ruined. I have never been so disappoint in a product. I never knew Whirlpool was such poor quality. Never again, so disappointed!!

WTW4950XW2 - I purchased My whirlpool washing machine wtw4950xw2 from best buy in 03/30 2013 and it just stop working after 3 yrs. The manufacture warranty was only good for 1 year. I think companies does that on purpose because they know these new equipments are not going to last. I think before they use to have at least a 3 yr or better warranty on appliances. First it started making this loud sound when on the spin cycle, so I had a repair guy come out. He told me that the bearings needed replaced so (how does bearings goes out in 3 yrs). I asked how much will it be to replace parts/labor. The Parts cost $250 and the labor is $200. I might as well buy a new washing machine.

Just bought this Whirlpool 4 months ago. The water won't fill the machine. This is a new machine. I was gonna put warranty after 6 months but it's too late. I will pay the $99 fee, but if it's more than $100 to replace a part, I will not bother to fix. I am not the only one complaining about how Whirlpool sucks and I will never buy from Sears either. I sell it to a second-hand store and get it for $175, that's what they offered, and go to home depot and get a compact one.

I have had the Whirlpool Cabrio a couple years now and haven't had any mechanical problems but the washing stinks!!! I have grin and beared it for two years pulling clothes out that are tangled and not even wet enough that I am finally fed up. This washing machine is a piece of crap. If you wash dark clothes 9 out of 10 times you can pull them out and see dry spots on them. I hate the fact that it saves on water and uses less water. Great, you're saving my water bill but destroying my clothes so I don't see a win-win with this washer. It's awful, don't buy a Whirlpool. I repeat, don't buy a Whirlpool!!!

Purchased a Whirlpool Cabrio washer with the glass lid. This is not a good washer to buy! The clothes do not get clean. Have to set it to "bulk" to get enough water to even cover clothes. Biggest issue is the lid. I have had to order a new one as it cracked on both sides back by control panel. I took the old lid off and discovered why the lid cracked. I have read many complaints about this same issue and everyone said Whirlpool would do nothing about it or even acknowledge there was a problem.

Purchased this beautiful sleek Cabrio washer in May 2012 from "Appliance Smart", with its modern looking glass top, it looked so nice. The washer itself works ok for now, but it does unbalance a lot, thats not main issue. We deal with that. The poor design of holding that sleek glass top in is the problem. After a little over two years, it started cracking at the hinge that is just mounted in Plastic which holds the whole lid down, including the heavy glass. The glass started raising up, causing steam to escape. The lid is rubbing and very difficult to open. Appliance Smart is gone now.. We called the service repair person about 6 months ago, he looked at it, said its a problem that is not covered on our warranty and it would be approx $350.00 to repair!!

I thank the folks at Whirlpool for building a washer (Cabrio tub bearing failure) that lasted 22 days just shy of four years, better than the Whirlpool Duet that lasted 14 months, tub bearing failure also. Now I have high confidence that Whirlpool pre-engineers failure into every washer they build.

This is the worst piece of junk I have ever purchased. I had to wash a pair of Khakis three times and the stain was still not removed. It wrings your sheets so badly they almost rip in two. I HATE IT!

Tried 3 different phone no., spent 3 or 4 hr. Finally went to the dealer, this is what she gave us: we would have to pay for the parts or tech. That is not what I call warranty. I will never buy your product again. Was told we would have to have warranty technician verify valid claim. He needed dispatch from head office which they refused to give. We will be giving you some very good negative advertising.

Please do not buy any Whirlpool Cabrio washing machine or dryer. We purchased our Whirlpool Cabrio washer/dryer set in 2006/2007 and paid close to two grand for them. The washing machine worked fine for the first year and a half. Then we started getting F1 error codes. I called and Whirlpool said that the main board would need to be replaced for $400. We held off until 2012. In 2011 the washer finished a cycle and the lid would not open. The lid lock did not retract back into place. I tried everything.

Whirlpool Cabrio Elite - I wanted this washer and dryer set to be the best one I ever owned. =( It’s the most I ever spent on a set. I am truly very disappointed. The washer, it is twisting the clothes and sheets so bad. My clothes are falling apart a little bit each time I wash them. I tried so hard to load the washer the way they asked never putting in a full load. The dryer leaves things still wet around the corners and edges. Because everything gets so twisted I had to buy a iron and ironing board just to get the wrinkled out. I hate to iron.

For the past year our Cabrio hasn't completed a full cycle. It always stops at the rinse cycle and gives us an F1 error code. We have to turn it off and move the switch to rinse. It then takes about 3 minutes to get it to accept the rinse. We just have to keep turning it on and off. A real pain in the neck. We also have to turn it on and off again, just to start the machine. Again a waste of time. I called Whirlpool to see if any recalls were on our machine, and the answer was NO. I would not recommend a Whirlpool product of any kind.

I purchased this washer over 8 years ago and we have been using it 3 to 4 times a week/ 52 weeks a year since. It has performed flawlessly up until about a year ago when it kept given me "uL" error. Everytime I wash the basket always spins wobbly and unbalanced it seems. I checked the Internet and it turns out others have had the same problem. The solution was to replaced the 4 springs supporting basket and that fixed the problem. Been working ever since.

We purchased the Whirlpool Cabrio washer a few months ago. When we wash the white cloths using the (white) setting and add bleach and the HE detergent, the washer does not clean the white cloths very good at all. Sometimes the white cloths come out looking worse than they did before they were put in the washer. We called the people at Whirlpool and they said there is nothing they can do as long as all the functions on the washer work the way they’re suppose to. I thought the function of the washer is to clean the clothes but, they say no, as long as everything on the washer is working. That is what their warranty covers.

Purchased this unit Oct 15 2014 and have had issues with it drying properly. Sometimes we had to put the clothes through three cycles to dry them. Finally called for service and was given a date and time range of 12-4. Waited all afternoon and it was a no show. Called Whirlpool direct and spoke to a customer service person. She was friendly and tried to help and asked if I could wait another hour and then call her back. I stated that I would wait another hour however I wanted her to call me back. She stated that she could not. I asked to speak to her manager, She put him on the line and he told me that the service hours are 12-5, not 12-4. I told him that I had the confirmation letter and that the hours were 12-4. He said that he would call the business for me and he tried and they were closed. He asked me to wait until Monday and he would have them call me. So I took the afternoon off from work and waited for nothing.

Whirlpool Cabrio Platinum WTW8800 model - In the words of the service technician who came out finally to service the machine. "This machine is a piece of crap that should be recalled from the market." It is a low level-water unit that has no agitator ability in it and does not provide enough water to even slightly clean clothes. Everything must be sorted into the smallest loads possible and even then the clothes don't clean because they beehive into a ball and do not agitate. Technician says the machine cannot be fixed and simply recommends it be trashed (it is 1 1/2 years old). Technician recommends going back to front loaders where at least the clothes agitate. Called Whirlpool for help and was told all system are down...duhhhh. Call back in an hour and Good Luck.

I purchased a Whirlpool Cabrio washer and dryer. They work well but the washer underneath lid has rusted already. I did purchase the washer in Dec. 2011 and in June 2012 the inside lid to my surprise had rust on it. I called the Whirlpool company and was told that is considered cosmetic and not covered under warranty..

Whirlpool Cabrio TLWasher purchased 2011. Doesn't drain, no spin, inconsistent cycling, poor washing action....won't even attempt to repair, in light of reading product reviews and consumer experiences with this washing machine- $600 junk.

I have created the complaint due to the problem of slow moving of washing motor and water leakage from spin to wash tub with SR no.** where they recommend to take machine to workshop and charged 2700 RS for it. Half of the problem was solved but leakage problem still remain. Then I logged another complaint with SR nos. ** and the same falsely closed claiming that my house was closed again. I raise another complaint with SR no. ** which still no resolve even after making so many reminders. And customer cares harassing me. I have also sent a e-mail to "helpdeskindia@whirlpool.com" but no action was done. Kindly check and advise why whirlpool not providing the customer service???

Bought this washer two years ago. First experience was when a load of towels became wrapped around the agitator. Called in service tech who told me to load the bin with the cloths pressed against the bin wall away from agitator, as if the cloths/towels would stay away from agitator. Two years later, I'm ready to the machine to the street. Forget sheets and bedding. The agitator wraps them so tight that I almost rip the cloths/sheets to unravel. I had to wash a pair of work pants that were soiled with mud three times and there was still a stain. I will NEVER EVER buy another Whirlpool product.

In 2011 we bought a Whirlpool Washer (WTW4950XW). We had a one year warranty. There have been problems ever since we bought it. Of course it is no longer under warranty. In the last few months we have encountered brown spots on clothing. The washer has always spent an inordinate amount of time Scanning. It does not matter how much I readjust the load. I ALWAYS must do an extra Spin and Drain. Sometimes Rinse and Drain helps...sometimes not. Sometimes the machine indicates it MIGHT be finished washing but only the clothing on the bottom of the load is damp. It does not rinse the soap out. Recently when I washed my husband's coat several times -- he had to finally hang it in the shower when he bathed to get the soap out.

My wife and I bought a Whirlpool Cabrio washer and dryer set less than three years ago. And so far the dryer has been ok, but our washer has had to have a new motherboard and now it smells like it's burning. Our last washer and dryer set was a hand down and was over 15 years old and never had any issues like our new ones do. I'll never buy another Whirlpool product again.

I have been unhappy with my Whirlpool Cabrio washer since I purchased it from Lowes. I should have looked online before I bought it and then I would not have made the mistake of buying it. The washer leaves soap deposits on the clothes and sometimes leaves a colored soil. It has ruined numerous clothing by tearing out hems of towels and wash cloths and tore a hole in a favorite sweater. I prefer an agitator in my washer. From what I read, I will soon begin to have other major problems and then I will replace it, but not with a Whirlpool.

We bought Whirlpool duet front loading washer and matching dryer. In 3 years the water level seemed like it was off. Clothes, especially towels were coming out stinky. Eventually you could hear the clothes were merely flopping around wet. Before we could order the repair part it completely quit and locked our clothes into it. I washed my clothes at my daughter's house for a week and dried them at home. Within the week the dryer quit.

Purchased a Whirlpool Cabrio in Dec 2103. 8 months later, we are getting soap residue. Two different service tech and two conversations w/ "engineers" and we are told there is no functional failure.... are they kidding? Now, with extend warranty, we are told they won't cover third visit due to our having soft water! Are they kidding? Many people have soft water w/o a problem. Whirlpool has not owned up to the fact the machine has a problem. We cut back on water softener to 1/3 then 2/3 then zero softness.... But to no avail. Still get residue. DO NOT BUY A WHIRLPOOL. WHIRLPOOL has passed the buck on to service companies who have to deal with Whirlpool "engineers." No satisfaction what so ever from WHIRLPOOL. Next step is BBB and Consumer Affairs of NJ.

Had the washer 3 years. After 1st year had to replace motherboard and lid locking mechanism. Beginning of year 3 the basket came loose, the machine wouldn't spin the water out of the clothes completely and then it quit cycling into the next cycle, ie, the tub filled up with water for the wash cycle but then would not begin agitating. The water sat in the tub until the wash cycle was done and then would drain but would not spin. Each cycle had to be manually started by pressing the pause button, raising the washer lid, and then pressing the pause button again. I called a repair person who ran a diagnostic on the machine and said it needed a new pump, new motherboard again and something else to make it spin properly. Sorry I don't remember what the "something" is. The estimate to repair was approximately $759 so I am now shopping for a new machine that's not a Whirlpool.

I purchased a new Whirlpool Cabrio washer 3 years ago. It is the worst washer I have ever owned. During the first year it had to be repaired. It continuously flashes F51 when I try to wash a load of towels or bedding. I am beyond fed up with this machine and will NEVER purchase another Whirlpool product. If you are considering purchasing one of these I would tell you not to waste your money.

I purchased this washer and at the same time had gotten a puppy, I only mention the puppy because she is the one who kept getting blamed for what was happening to my clothes. I NEVER thought that it was my washing machine that was ruining my clothing, until I finally opened the door one day and my shirt was hanging from the top of the washer opening, and suddenly it all made sense! I kept thinking that the puppy was chewing my clothes but it is actually the washer that is sucking my clothing into the opening of the washer and when it gets stuck and the rest of the garment keeps spinning, it creates a "burn" in the clothing. I found out the hard way that Whirlpool will just blame the consumer for not knowing how to properly follow washing instructions, or their instructions, and will not take any sort of responsibility for it being the washer itself!

I wrote down names, but I will not say them here. I found many recall sites on Whirlpool Cabrio WTW6200vwo for washer tub bearings. Which mine are bad. I called and logged my complaint but they say they have NO recall on any of their products and will send someone out but will charge me a service call unwarranted and parts if needed. I told them there are many websites that recall their tub bearings but they refused to fix the problem on recall. I don't have photos due to bearings are under the tub.

The washer constantly binds clothes around agitator. Truly a design flaw and it does not get clothes clean. So with a washer like this, I am forced to go to laundromat. Wished I would have paid 230.00 or so to have transmission fixed on old Kenmore. Truly dislike this substandard appliance.

We purchased commercial washing machines for our building, we discovered that the clothes were coming out of the machines with dry spots and partials of soap. When we asked the dealer about this they sent a tech. to check the machines. It seems that these machines do not allow a adequate amount of water into the tub to wash the clothes. Only 6 or 7 inches of water is not enough water to wash a full load. When asked how this can be fixed I was told it can't be fixed. I was told this is a energy saving machine, which means you can only wash very small loads!

Washer keeps saying F1 and it won't spin. In the middle of load it will stop and it would say F1... It started just a year when we bought it. Now it's two years. It's really broke. Before it would say F1 then I give an hour then try again and it works but now no matter what I do it really won't work... I don't know no one who could help me what's this F1... So sad. It's not cheap washer but it's junk.

I bought my Whirlpool Cabrio washer from Lowe's in Statesboro GA on 2-14-14. I did purchases an extended warranty on it. After 11 months is when I started to have my problems. I was washing my clothes. I did not hear my beep on my washer. After 2 hours my laundry should have been done. I stopped on the wash cycle and shut off. I put it on the rinse cycle thinking it washed my clothes. It shut off during the rinse cycle. I called the Lowe's repair. ** was to come the next day, He did not show up. I had to call again. It took 2 more days before he came out.

Every appliance I've ever owned has been a Whirlpool product. I am on my second set of Cabrio washers and dryers. I haven't had any issues with the dryers, but the washers are a different story. My first washer, bought in 2008, started throwing water and oil underneath while spinning. A service technician came out... I had to have the entire tub replaced seeing as how the bearings that went bad were in the motor/spinning assembly that was built into the tub. I moved in 2011 and needed another washer and dryer. I was told the problem had been addressed. Now I'm having the same problem... the washer is so loud when spinning, you can hear it on the opposite end of the house with doors closed! So the bearing problem has NOT BEEN ADDRESSED!!! Whirlpool will not stand by this product!! Loyalty is not a factor in their assistance... Only profit!!!

Very loud when in spin cycle, tub leaking out of the bottom. Bearing is shot. Only lasted about 3 years. It also knots up the laundry, does not remove dirt from soiled clothing.

We ordered a new Whirlpool washer and dryer from Sears (avoid this store at all cost!!!) and even chose the Whirlpool over an comparable LG and Kenmore because we wanted to buy American (and paid a slight premium for this honor). After the first week the FIRST washer displayed error codes, locked the door with the clothes inside and went stone cold dead. Sears took 12 days to send a part and another 2 to send a technician. The repaired FIRST washer lasted one day and had the exact same technical problem. After battling with a very polite but entirely incompetent Sears, they took away the washer and replaced it with a new Duet (aka Washer #2). One day later, the exact same tech problem including locking in the wet clothes. That makes this model a dud. I have a lot more to say about how bad Sears is but this is a washer review. Do not buy this Whirlpool model.

We purchased a Whirlpool dryer about two years ago. Unfortunately I haven't had the time to compose a letter stating my dis-satisfaction until now. After much research and haggling we decided on the 'Whirlpool Cabrio Platinum' model, a very efficient (we thought), and even attractive model. It has proven to cost us much more than we bargained for, as EVERY time I do a dark wash, which is usually two to three times a week I must re-wash the items once or twice after! All of the items come out of the wash with white spots all over. Thinking it is soap, I run the wash again on a rinse cycle: nothing changes. Then I redo the wash - this time not using soap. The result is a bit better, but I still have to take a wet washcloth and rub the areas out.

Our Whirlpool dryer broke less than 3 months after we bought it. We called Whirlpool and spent more than 2 hours on the phone. They sent someone out and that person told us he couldn't fix the part that was broken. He gave us a phone number to call and we called and spent another hour on the phone after which we were told to call Whirlpool back. We called them on 3 separate days and spent hours on the phone trying to contact real people. After another week (during which time the dryer went out of warranty) we had to call someone to fix it. After that we spend a month calling and emailing Whirlpool to get reimbursed for the almost $400 we spent fixing it. No luck. We were told that it was out of warranty and we didn't use a Whirlpool technician. I was hung up on, given the runaround through phone menus, continually told it wasn't the correct department, and finally that Whirlpool doesn't cover it. Bottom line is...never buy Whirlpool.

Whirlpool Cabrio Model Wtw8000BW - Purchased machine Jan. 2014. It does not wash my clothes clean. Clothes come out with dirty streaks all over them. The clothes I dry on a line smell dirty, like they weren't rinsed properly. I have been cleaning the machine the first of every month per the instructions. I will never buy another HE washer again, this is my second one. Purchased a new one with an agitator.

Whirlpool Cabrio Washer WTW5000DW - I have owned at least two other washers in my life, and I just recently bought a new washer/dryer set at HHgregg. Was told they are "doing away" with agitator washing machines in the very near future so this is my first experience with a top load agitator-less washer. This thing is AWFUL!! First of all it took a minute to get used to the weird popping, grinding noises it makes while going through the cycle (which I might add seems to take FOREVER). The other thing I hate about it is there is no way to add the fabric softener at the start of the wash in this model unless you have a "downy ball" of which I have yet to find at my local dollar store or even the KROGER??? So I run back and forth trying to "catch" the rinse cycle to STOP the machine (wait I might add) and then add the FS manually.

Purchased this machine in Jan 2012. From the start, dark clothes came out with white streaks on them. Thought I was doing something wrong - kept using machine. Then started noticing my whites coming out looking very dingy, light tan stains on them. Called Whirlpool and was told to use Affresh tablets to CLEAN my washer - why should you have to clean a washing machine?

I purchased a washer and dryer through Best Buy. I had already decided on what I wanted and have purchased Whirlpool appliances in the past including washers and dryers. I tried other brands and was disappointed so I wanted to go back to using Whirlpool w/d. I was encouraged to purchase this set because it was on sale. Worst mistake I ever made. I am so disappointed! I wish I could go back and do over.

I have had a Whirlpool washer for less than 1 year and have had it serviced over 7 times with drain problems - code A10 being displayed. Have not been able to resolve the problem with neither the dealer nor the manufacturer. What a lemon!

I bought this machine in September of 2014. Six months later I HATE IT!! It does NOT get the clothes clean and don't even try to bleach white towels or socks, it doesn't pump the correct amount of hot water and things come out just as dirty as when they went in. It tangles everything together and frequently stops working because it unbalances the load with its lack of water. I've always been proud of how my family's laundry looked and now I'm just embarrassed. I'm considering donating this to a human society for dog towels. Stay away from this washer, it's horrible. I'm going to the laundromat and shopping for a new machine ASAP!

Cabrio - In Dec 2013: Ran the Clean washer cycle and it would not cut off. I had to shut off manually. Called the company and they sent a technician, who said he 'fixed' it and that everything was good. Fast forward to Feb 2015: Tried cleaning the washer again. When I left the house there were 10 minutes left in the cycle. When I arrived home 7 hrs later, the washer was still running and my hot water heater had cut off. I had to reset via the circuit breaker. This will be my last Whirlpool appliance for a long while.

Haven't even had the Cabrio washer for three years & I've hated it since day one!!! First, our clothes don't come out clean OR come out with white streaks (changed soap, still happened!). Washing bedding is a nightmare! They are sopping wet & I have to wring it out. Finally broke down today & the repairman quoted over $600 to fix (paid $800). Take this piece of junk away!!! It cost me less to replace than get fixed; way to help the environment!

I bought a matched set of Whirlpool washer and dryer. Within about 3 months the dryer quit running on any of its cycles except heavy duty. About a month after that the washer started messing up. First it quit putting in the bleach. Next it quit adding water except under the heavy duty cycle. Then after about another week or so it quit putting in fabric softener. After a couple of more months it only uses hot water. Now not quite a year after I purchased it the washer now only adds water in the wash mode and not the rinse cycle. Now all this would not be a problem except I had lost the warranty cards and in their website would not let me register it online.

Started researching online about a week ago because my dryer was making an awful noise. Found out that the new idler pulley system the company used in my Whirlpool cabrio washer & dryer model (WED5500XW0) was so ineffective that they have since started replacing it with the old part #691366 they used to use. Also I am having a problem with my washer not spinning all of the water out of the clothes. Found out that this is a common problem with this model (WTW5500XW0).

I purchased the machine December of 2010 from Lowe's along with the matching dryer. I also purchased an extended warranty. A year ago July the lid on the washer broke at the hinges. I contacted the warranty provider and was told that the repair would not be covered under warranty and the damage was operator error. I purchased a new lid for approx. $250. One year later the replacement lid broke in the same location. I have tried to get a response from Whirlpool no response.

About two months ago the washer starting stopping and the "UL" light continued to come on during every spin cycle. So I would adjust the clothes and start it again. So I decided that I should call a certified serviceman to come out and access the problem. Today a certified serviceman came out to access the problem. After about twenty minutes I was told the tub needed to be replaced and the cost and labor would be $600 or more. I do realize that the washer is about 8 years old but to completely need a repair like a new tub. I am very upset and have no idea what to do.

Whirlpool Cabrio - Our washing machine just started leaking water with oil underneath. This would be our third repair since purchasing this machine but it doesn't sound like a repair is possible or worth it. It's too bad we can't go back to the old models. They definitely lasted longer with no problems. Companies should make the older models bigger and forget about the front loaders and newer models without the agitators. Too much shaking in the machine causes too many repairs!

I am very sorry that I chose to purchase this machine. Number 1: absolutely not enough water to clean anything. Number 2: no agitation. Number 3: simply will not wash anything of any size or weight. Number 4: the noise created is unacceptable. I will do away with this machine. The low water system does not work.

First my pump went out on a 4 month old washer. Had to wait several days for them to fix it. My washer worked for two weeks and same problem. It's been over a week and the service man cancels then shows up and tells me pumps out and can get one for several weeks. I can't stand them still not fixed.

I would like for the public to be aware of an issue I have had with my Cabrio Whirlpool washer and the extended warranty service that Whirlpool sells to customers. My Cabrio washing machine is less than three years old and is an inferior product. The circuit board has gone out on my washer twice. Each time my washing machine breaks, it is out of service for three weeks and I have a family of four people. My washing machine broke down with a major circuit board failure for the second time in three years on January 23rd. I called the extended warranty department at Whirlpool and they sent an incompetent repairman to fix my washer. We are going into week 3 of listening to various stories on why it is taking three weeks to source getting a part overnighted to fix our washer. This man has ordered the wrong parts, says he can't come to us because of weather, can't get the parts, etc...

I bought this top loading, low water machine 1.5 years ago, $500.00, did not buy extended warranty, expect major appliance to last at least 5 years. Motherboard is out, will not spin, will cost at least 200 to $300 to get it fixed! Selling on Craigslist for 50. So sad. Will never buy whirlpool again, waste of hard earned money!

I purchased the "top-of-the-line" Whirlpool Cabrio washer and dryer. My washer is 6 years old and will not complete a wash cycle. According to the repairman, the drive shaft is stuck and it will cost $500.00 to repair it. When speaking with Whirlpool, their suggestion was to buy a new one and get an extended warranty. This company is a total disappointment.

My Duet washer is just 3 years old and has had light use as there are only two people in the household. After just 3 short years the machine stopped working. We were told it needed a controller board and new valves. The cost of the repair was quoted at $733.00. This is far more than we paid for the machine. So we called customer service and at first they thought they could sell us a plan for $350.00 that would cover the repair but it was denied by the supervisor. So zero help, absolutely nothing. Now the backdrop here is that our last Whirlpool (same type) is still in use with our son no repairs in 15 years. Does anyone reading this think we should buy another Whirlpool or recommend it to our Friends and family? I think a Maytag is in our future. Whatever happened to companies standing behind their reputation in America?

We hate the matching Cabrio washer dryer bought in 2011: Dryer lower blower went out after 18 months in service. The day it went out whirlpool sent me the "extended warranty offer." Warranty had expired 6 months prior. I renewed for 12 months and promptly called for a repair. Cost was approximately $450.00, all covered under the newly paid for warranty. I dodged a bullet there. Washer has the splintering fiberglass around the top. Lower bearing is out and sounds like a freight train coming out of the laundry room. Not going to have it repaired. Looking for new units not manufactured by whirlpool. Shameful ROI. No more whirlpool products in our house.

Cabrio Washer mod# wtw6700yw1 - Washer and Dryer purchased 2011. Now washer will not complete entire wash cycle. Shut off after 3 mins lets all the water out. Now affects all levels of wash. Contact Whirlpool customer service. Sent repairman. Claims sensor board needs to be replaced. Costs $285.00 + $55.00 for labor + $79.00 service call total cost $419.00. Needless to say I declined the repair and now after reading all other complaints glad I did. This sounds like a money pit, just keep repairing and never being fix. Repairman suggested Speed Queen washer so now shopping around for new unit. Dryer so far still working.

WHIRLPOOL WTW5000DWO WASHING MACHINE TOP LOADING 2014 MODEL - I purchased this above model at Lowes of Hagerstown MD. The first problem I had with the washing machine was the spin cycle did not wring out the clothes. The second problem was the spin cycle caused the washer to start walking. "The washer was leveled prior to washing the clothes" also water was still running into the washer after it cycled off. I call Lowes the next day and told them my problems and they replaced the unit with the same model. The delivery came and I hooked up the washer and placed a few items in the washer and allowed it to cycle through. The washer did the same thing all over again. It did not spin the clothes out and the water continued to pour in the washer. And spun out of balance. I contacted Lowes and advised them I was having the same problem. I also told them my cousin had the same model and they were also having the same problem.

I bought a Whirlpool washer WTW4800XQ top loader. I have owned it for about two years and now it has tore up, the repair bill will cost almost what I paid for the washer. I feel it is bad business to sale something and it not last any longer than it has. No one should have to buy a washer every two years!!!! When it gets to the spin cycle it works fine and then all of a sudden it will beat and bang and if you don't get it stopped it will be in the middle of the floor. I'm very upset and put out with Whirlpool!!!!

I purchased this Maytag clothes washer in 2007. So far I've had to purchase and replace the front door 2 times. The current one now needs replacing. The plastic near the hinges disintegrates after about 2 years. This appears to be a manufacturing design defect. I have requested from Whirlpool to send me a replacement door for my washer. The part number is 34001178. The model number is MAH2400AWW. The Serial number is 14060452LE.

This is the information I tried to send to Whirlpool only to get a message that it was undeliverable: "I purchased a set of whirlpool cabrio washer and dryer on 10-23-2013 (model numbers WTW8540BW, and WED8500BW). On 01-25-15 the washing machine failed to power up just over 2 months out of the standard warranty. This wasn't the low end cheap models. With cash discounts we paid over $1600.00 for the set. After a $70.00 dollar charge to the repairman we are told that the unit has a bad electric control board (part # W10761026). And unfortunately the part is on back order until March 1st, 2015 as of right now. So if and when the repairman gets the part and installs it, I get to pay him an additional $260.00. My family has always been such a dedicated Whirlpool appliance purchaser but this is wrong.

I purchased a Whirlpool dryer about 18 months ago. Within 2 months the timer went out. Of course I am still under the manufacturer warranty they came and fixed it. Now a year after the same problem occur. Whirlpool convinced me to buy and extended warranty for $268.00 and scheduled service with Platinum Factory. Took a day off work, then they call me to cancel the appointment. I will advised people not to buy Whirlpool appliances because that is not the appliance I have with them.

Whirlpool Cabrio Washer - Sucks. I purchased it when I purchased my house. After having the washer for a year and a half it stopped draining and wouldn't spin. I paid $75.00 for the service call from my home warranty and thought that I was good to go for a while. But here I am a year with the same problem. I will never buy another Whirlpool again.

Cabrios have an inherent F1 error problem, The company had an initial recall and fixed it once, but problem reoccurred about 14 months later. Company declined to fix it. If there is any type of lemon law on appliances, this would apply. I would not recommend this washer.

Bought Cabrio 3 years ago, started getting ul code and f1 code. We leveled machine, but cycle kept getting stuck mid-cycle. Called repair guy, they say it is going to cost between 6 to 800.00 to fix???? Really. It's three bloody years old. Very disappointed. Do I now get it fixed or break down and buy another washer. I would not buy Whirlpool again. Very pissed.

I purchased a washer from Whirlpool through Home Depot on August 7, 2014 and on Dec 31st, 2014 the washer broke. I called Home Depot and was told to call Whirlpool since I was still under a year warranty. After numerous calls I was referred to Advantage |Appliances, a company that provides repair services for Whirlpool. After a week the technician showed up and briefly inspects the machine to conclude that there were two problems with the machine: "The controller is defective and there might be another problem since the water is not draining." An order was placed for the part and another week went by with still no part.

My Cabrio washing machine is a hunk of scrap metal after five years of lite use. Replaced the electronics first, then a year or so later replaced the motor. Now it's leaking from the bottom. Repair man said it is not fixable. I did not buy a warranty because it was too expensive compared to the value of the washing machine. My recommendation to anyone buying a Whirlpool appliance is to buy the cheapest thing on the market, so that you can throw it away when it breaks because they are made to break so that they can sell you extended warranties.

My family purchased a Whirlpool Cabrio washing machine approximately 4 years ago. The first two years were fine. I had no issues out of the machine at all. The last two years (just as my warranty expired) have been terrible. It was serviced twice just before the warranty was up and my husband has serviced it twice since. On two separate occasions, the bearings have worn-out and the bottom seal leaks water all over my floors. I would never recommend one of these machines to anyone!

We have put hundreds of dollars in service calls and parts on these items. I bought them because they were supposed to be good choices. NO way! I have replaced motherboard in washer, belt and sensor in dryer, the washer has had mold in it since week one. I've tried to clean it but just keep coming back. All my clothes smell like mold and I already have lung problems! Can't afford to buy new right now. But last month my dryer started making terrible banging noise and so repairman says I need another part! I bought the part more money! Just to have it quit again! Now the barrel split! I don't think I should have to pay the money I did for this set and surely shouldn't of had to replace so many things that went wrong or put up with the sewer smell from the washer!

Top loading Washing Machine Model #WTW4950XW2 - You would think that a big company like Whirlpool would make quality washers. NOT! Our top loading washer bought in late 2011 has been making loud noise during the washing cycle for the last 6 months, and last night was struggling to spin. Seriously, with just my wife and myself using the washer once a week, this washer should last over a decade! So I called Whirlpool and explained the problem... and, as expected, they cannot help me as it is over the one year warranty. NO MORE WHIRLPOOL BRANDS FOR US!

What is the 'brilliant' idea of a 'mode' dial on a washing machine that needs to be pushed in or pulled out to engage its function??? In other words, why is there a 'free-spin' mode of THE DIAL itself? Okay. IN OTHER WORDS, why not just let the 'handle' part of the dial stay affixed to the red line mark, so that they continuously turn together at ALL times???

Frontload Sport Duet ht: After just 8 years, bearing out on washing machine. Just had repairman out. Cost more to fix than what I purchased it for. I bought both the washer and dryer, thus the reason for the "duet." So now I have a good dryer and lost its mate. I am not going to purchase another one. Very disappointed. I will not be purchasing any more Whirlpool products in the future. Off to the laundromat.

Whirlpool Cabrio washing machine: The washer was purchased in March of 2012 and malfunctioned in December 2014. After phoning Whirlpool, the machine was scheduled for repair with a factory-authorized company. The first repair attempt was unsuccessful due to a lack of parts. It took 10 days for the parts to arrive, and another unsuccessful repair attempt was made. The verdict is that a new motor control board, costing $350 plus labor, is necessary. With the delay in service and cost of repairs, I may as well buy a new machine.

I purchased the Whirlpool washer with the expectation of having at least clean clothes. In fairness, I do wash some pet items but they are done separately. My clothes at time come out dry in spots because they've not been touched with water. Forget the balancing issue. What I will have to do is wash, rinse, and repeat. This will be my life until I can get a new washer. Never again Whirlpool.

I bought a Whirlpool washer and drying matching set (model 6400sw3). I liked it because it was extra large without agitator in the middle. I've had it for about 2-3 years and I have already replaced the drain pump, motor and barrens, it has cost me over 500.00. I thought now OK it's working fine, but now its giving me a code every time I wash of LD. I am so fed up with this!! I should have bought a new washer but I felt as much as I put into it, I basically built a new one. And now this code comes up every time and I have to power it off. I'm not sure if anyone else has had this problem but I just don't know what else could go wrong with this. I will never ever buy a piece of junk like this again!!

Cabrio top loading washer - I have had this set for 3 years. The first 8 months it was fine, then came all the rust. I had to go to the BBB and file a complaint as everyone at Whirlpool would not help. Last year they finally replaced the top, and now, it's rust yet again. I rinse and dry the machine when I am done using it. The repair man said it was because manufacturers are not using primer and just one coat of cheap paint. What now? I'll see if I can get the lid off and sand it and use rust preventer on it. Never again, I should just junk this piece of crap and Whirlpool should shut down if they can't make anything worth our hard earned money.

Just bought this washer, it's making a lot of noise, sounds like something is grinding (metal, gears, etc). I thought Whirlpool was suppose to be good. I just had my Maytag go out after 18 years of service, thought about getting another Maytag but found out Whirlpool makes those. As many complaint as I see, seems there needs to be a class action lawsuit against Whirlpool for shoddy work.

I purchases the Whirlpool duet in 2011. In that time frame it went through 3 boots, the big rubber gasket by the door, a mother board which is the computer and last but not least the drum and bearings. The last fix was for $800. They only cost $720 new. I will never purchase a whirlpool appliance again.

This Cabrio Washer and Dryer are horrible!!! Don't ever buy one, they will not fix the F1 code, and Whirlpool customer service is non existent!! I hate this company, and will never buy a product made by them again! Be aware that Whirlpool makes products for Kenmore, Maytag, and a few others!!! I just want to spread the word about this washer! If you just bought one try and take it back for something else!!! STAY AWAY FROM WHIRLPOOL!!!

We bought a new Whirlpool Cabrio Platinum washer and dryer in July of 2014. We were continually finding wet areas in our clothes after they were supposed to be dry. We finally called Lowes where we purchased the set. We had bought Whirlpool appliances about 10 years ago and were pleased with the product as we never had any problems.

After reading all the reviews about the Whirlpool Cabrio washing machine, all I can say it's just a piece of junk. We have replaced the agitator 3 times at $80.00 each, not including labor. Our clothes are never cleaned properly and it always seems to be out of balance. I will never purchase another Whirlpool product.

Whirlpool Cabrio Model WTW6500 - I ask all of you to stay away from the Whirlpool Cabrio sets. I have spent hundreds of dollars trying to fix my washer. I just spent $260 for a computer board. Now it stays on rinse cycle. So now I need the motor sensor harness which is another $90. Service call $80 x 2. So, now I am going to take the computer board back and get my 260 dollars back. For the cost of $400 to fix this washer. You can go and buy a new one for around $400. Then, I'm going to the lawyers to file a class action suit against Whirlpool. So, owners; be looking in your mailboxes for a class action suit against Whirlpool for those who own the cabrio set. I'm tired of having to deal with whirlpool customer service. Maybe, whirlpool should think of having their laundry made back in America.

This machine does not clean the clothes well, keeps an odor even after using Clorox (probably due to water inside that never leaves), and does not spin the clothes well. Every washing is longer than traditional washers and then I must use the spin-only cycle twice (adding another 30 minutes). I must also shake the inside of the tub to get the spin to work at all. The tech came out and re-calibrated, but to no advantage. Terrible machine and should be, as one viewer said, "under recall," in my opinion. NOT WORTH THE MONEY -- and I am very disappointed in Whirlpool.

I was terribly injured by a Cabrio Washing Machine - On December 20th, 2012, I was doing the white wash for my wife, because she can't handle the smell of bleach. It was about 4 a.m., I couldn't sleep, so I went in the garage, in my underwear, and was folding up the clothes. I was cold, and as I grabbed a T-shirt from the dryer, I thought how nice and warm it was, and put it on. Suddenly, I felt a pain in my mouth. I had no idea what had happened, but I was bleeding profusely. A piece of the washer's tub had broken off, and had been lodged inside the T Shirt, which then stuck me deeply in the top of my mouth. The piece was a jagged, very light, piece of white fiberglass-like material, sharp on both ends and shaped like a dagger. To this day, it still has not healed, and has a thing clot, that rips open any time I eat a sub sandwich, chips, or any hard food. I went to the dentist the next day, and was told the incisive papilla, an area in the mouth where virtually all the veins in your head meet. I have ruined many shirts since this has happened, because the blood just pours from that area profusely now. Anyway, though the machine was about a year old, I told Whirlpool they should remove this unsafe product from my home, and give us another washing machine.

As with the numerous complaints I have read, the bearings went in my machine - went in just after a year and now it’s leaking water. I am a surprised there has been no recall or extended warranty considering how often this occur. Even the repairmen I spoke with are fully aware it is a defect problem.

CABRIO GETS A ZERO RATING. We are sorry we ever bought this washer in '08. The unit had a defective main control board and was replaced in 2012. The factory authorized service agent from A&E literally robbed us of jewelry while in our home. Now the main electronic control board needs to be replaced again. Neither Whirlpool or their authorized agents are truly customer service oriented on the defective product. Neither are willing to make an honest attempt at regaining our trust. I have contacted both and neither will acknowledge or offer reconciliation. The problem with the main board and the recurrent F-50 error has been denied by Whirlpool although acknowledged in numerous consumer forums as this. Our family is now without a wash machine. We have not even received a simple apology for the theft from the service agency - even though their employee has been arrested. BEWARE!

Bought a Maytag Bravo XL Top-Loading Washer Model MVWB880BWO. It was installed on Jan 22, 2014. In December, the spin cycle became very loud. I contacted Whirlpool on Dec. 2. They said a local technician would be out on Dec 5. They make up this date. I called the local technician. They came out on Dec 16. I was informed that if there was nothing wrong with the washer, I would have to pay for the service call. The tech. found there was a bearing problem. He said they would contact Whirlpool about the warranty repair. Had not heard from the repair shop. Today is Jan 5. I called the local repair shop. They said they were waiting to hear from Whirlpool.

Our machine was bought via the employee purchase program. It's just under 2 years old and the bearing has been out for nearly 6 months. I called Whirlpool and our local Whirlpool repairman. They both want hundreds of dollars to repair it. Being pretty handy, my husband and I decided to fix it ourselves. Trying to find compatible parts for this model is a NIGHTMARE. Everything in my house is Whirlpool...range, dishwasher (also junk), microwave, fridge, washer, dryer...and it will all be systematically replaced with ANYTHING BUT WHIRLPOOL OR ITS COUNTERPARTS.

Purchased approx. 22 months ago from Lowe's. Has been making noise for 6 months and getting louder. Now it sounds like a freight train. We had a repair company come out and it needs the lower bearing that supports the tub. Sound familiar? Buyer beware. Total junk. Can't believe it is built so crappy. The repair man said I see these all the time. It's either the board or the bearing, or both. Whirlpool should be ashamed ripping off hardworking consumers that trusted them. Very obvious that it is shoddy workmanship and design that is making these fail. Shame on you and your management for not stepping up and at least helping out when you KNOW these are junk. Never buying another whirlpool ever.

Purchased a matching set, Whirlpool Cabrio Platinum Washing Machine and Dryer in November of 2012. After just over 2 years, I'm stuck replacing the Washing Machine at my expense! The washing machine began leaking water out of the bottom of the unit and became extremely loud when operating it. The repair technician said it was a seal and bearing that needed replaced and the cost of repairing the unit would be cost prohibitive versus replacing the unit all together ($800+)! Originally paid over 2K to purchase these units and have them installed. I do not want to trust or rely on the Whirlpool brand again. I would appreciate any recommendation for a better quality, high capacity, HE washing machine brand to replace the Whirlpool unit with (Samsung, GE, LG)??

Purchased Whirlpool Duet wfw9550ww00 in 2012 from PC Rich, who purchased machines in 5/11. Product stopped being made 5 yrs prior. Of course I did not know until my washer went and had service come to my house. He explained prior information, looked at my machine for 2 seconds and said "someone put in a heavy load that machine was not able to handle and 2 belts broke and guts of machine are destroyed. It's a $799 fix, not including labor, you're better off buying a new machine." How does he know that's the reason for breaking??? The machine is 2 years old, not a scratch on it!!! Unbelievable!!!! Then states "that's $114 for the service call." $114 for 2 seconds!!! I'm absolutely furious!!! Whirlpool has a new program (if it helps anyone), if your machine is "fairly" new they will give you a invoice for 1/2 off a new Whirlpool... Take it from there. There should be a tremendous action lawsuit, look at all these complaints...

After owning the highly recommended Cabrio for only 2 years, I was told it would cost $300 for the motherboard!! I have always used Whirlpool but this machine is terrible. Water saving is not an option when washing clothes. Unless I use the bulky cycle, my clothes come out dry and smell dirty.

Cabrio Washer WTW6600SW1 - We purchased this washing machine back in January of 2007 and have had nothing but issues with it. We thought Whirlpool was an upstanding brand and we've found out otherwise. They haven't stood behind their product or the issues we have had along with all the other people. There has been a Facebook page about the Famous F1 error code. We have had numerous other error codes we have had to pay to have someone come out to fix. We paid almost $700 for this machine and have had to pay out several hundred more dollars just in repairs. Not worth the money and the company doesn't deserve to be in business if they don't back their product. I get buying a warranty, but if they are same problem with so many machines, it sounds like a manufacturing defect to me.

We bought a house almost 10 years ago and it included a Maytag washer and dryer. About 5 years ago, we decided to buy the Whirlpool front loaders. What a mistake as the washer shook every time it ran. After several warranty service calls and days of vacation waiting for the service, they finally said they couldn't do anything. During that time I had been in contact with Whirlpool and asked for them to take them back. Of course they wouldn't. I asked for a swap for top load washer and they would need to also replace the dryer to match: still no deal. It took a letter from a lawyer to make it happen. They also bought back the washer and dryer stands which covered the lawyer's costs.

Purchased this Whirlpool Duet washer WFW920ww00 in 2011. 6 service calls while under 1 year warranty. The mother board was replaced..... after I smelled smoke and burning. Had trouble draining.... error codes F9E2 and F9E1 and SD (suds) and low flow were the usual. At times took 4-6 runs to get it through to point where I could open door. Often need to unplug for 20 minutes in order for it to progress. Clothes would not ring out... or be floating in water. Lately had to run on medium spin just to get it to work at all. The odor/smell was horrible and the rubber ring was black with mold after the 1st year. Completely stopped working this week, no power to panel. The repair shop said to not bother.... he has had customers replace 2 or 3 major parts in these and still keep getting the annoying error codes and difficulty making it through a complete wash. Moving on and buying something else.

We bought this Cabrio machine 2 years ago after having my old one for 15 years. This machine is no good. It's starting to make loud noises and it's leaking water from the bottom. I called the 800 number and they told me there was nothing they could do. No, if you want me to put out a good word for people to buy your product then you need to be willing to help out your customers. I will put the word out for no one to ever buy your products.

The machine Will Not Clean the Clothes. Had to Buy A Maytag Washer.

I purchased this machine in April and already, the right leg is rusted and the under seam of machine is rusted. I have throw rug under it and where the leg is, there is rust on the rug. I called service from Whirlpool and 2 servicemen came out. The first one told me I was loading it wrong and the water was splashing over the inside tub to rust the leg and I asked, "So why is the seam under the machine rusted?" No answer. The second one came out and told me he could not find anything wrong with the machine and doesn't know why it is rusting, but he never gave me a paper to sign off on. He also said that maybe it was rusted when it was delivered. Not!!!

Purchased front load washer & dryer 2009 - have had issues with the washer ever since. The last episode has taken 3 visits from repairman - they can't figure out what the problem is - won't finish a cycle (any of them) and locks up. Can't open the door without turning it off and then back on. But the load won't spin dry - leaves clothes wet. Already had the harness replaced a couple of years ago and now they replaced the flywheel (it was warped) thinking that was the problem. Nope. Still won't work & the repair company said they can't figure it out & neither can Whirlpool. I'm very angry after reading all of these posts about Whirlpool. Not a happy customer. But what can you do???

Whirlpool front loader duet washer WF9400SW01 - I bought this washer brand new in 2007. The rubber ring by the door started to grow mold after 2 years, the washer collects water after wash. Water was dripping down to the drum and sit there. If I forget to check and drain it by turning on in the rinse cycle, it wets the entire floor. And it sounds like a freight train after 4 yrs when it spins. My last washer lasted 20 years and it was a whirlpool top loader. Thought I might get that with this one.. but NOT.

I haven't had my Whirlpool Cabrio washer for even 5 years and I have had to replace the glass lid and now the tub bearings need to be replaced... I have read countless complaints for the same issue. I feel like Whirlpool should at least send out free replacement bearings and the $85.00 bearing press tool that you will need if you're handy enough to fix the problem yourself. PS to all of the poor victims of Whirlpool bearings, go to Amazon and you can buy the bearings and the tool for about $150.00. You will need to order bearings part #10435302 and the bearing driver tool #w10447783... And as far as my matching dryer - knock on wood - it still runs great.

Cabrio he washer wtw6400sw2 - I bought this washer about 6 years ago at the time we paid around $900. Now my bearings went bad and the repair person told me it would cost around $300 to $400 to replace the bearings and seal and shaft but that I should call Whirlpool and see if they could replace the part or give me some discount cause it is becoming an issue with all the Cabrio washers. So I called and spoke with a so called manager - as far as I know it could of been a cleaning person there. She told me that she could not do nothing about the issue. So if a lawyer would be nice to help me and the rest of the world that are having all these issues to file a suit against Whirlpool Corp.

Bought wtw4800 washer brand new came with 1 yr. warranty. 19 months after buying plastic bearings went. 2 different technicians told me could not be repaired, junk. Washing machine less than 2 years old and can’t be repaired. Called Whirlpool. Told me they could do nothing to help me.

This Whirlpool Washer Mod # 4800XQ2 eats holes in all of my clothes, came from Lowe's. I still have the sorry machine.

After 3 years, the bearings went on the machine! To get it fixed will cost me more than a brand new machine! Unacceptable! Plus, on top of it, Whirlpool would not assist me in anything to help front the bill! Terrible customer service, and will no longer be a loyal Whirlpool customer! And, as I was reading through complaints, others had the same problem, but were given 1/3 of the bill cover to help with costs. How do they choose who to help and who not to help? TERRIBLE!

Whirlpool cabrio washing machine is 3 years old and the bottom leaks heavy bearing oil everywhere. I now see it is a common complaint and the seal was incorrectly installed by the manufacturing plant. They should be forced to offer a recall and they should stand behind their product. I will never buy whirlpool again. I see thousands of complaints online.

Whirlpool Cabrio Washer-Dryer - Bought a set a few years ago at Lowe's. They are a very attractive set and I was pleased at first. Now, I have had to have repairmen out for these units 3 times. The bearings keep going out on the washer because it spins so fast, it wears them out. Now the thing is leaking. Whatever happened to the days when appliances lasted 15-20 years. For the high cost of these things, they are junk. I am very disappointed. I will never buy one of these again.

I purchased this Whirlpool Cabrio Platinum washer on 12/1/12. I started getting an "F1" fault and all the lights on the machine light up like a Christmas tree during cycles now. I thought I would research Google to see if others were having the same problem. I was VERY disappointed to see all of the same issues others were having with this "high end" washer. Without even calling a repairman, I know that this motherboard fix is $400+ based on all of the negative feedback. We have a large Whirlpool plant in my hometown, and I hate to see the lack of resolve by Whirlpool.

I bought this unit 3 years ago and within the second year I had to service the spin sensor. Now the the main motherboard is done. Whirlpool knows about the problem and is doing nothing about it. JUNK AND THEY KNOW IT. I gave Whirlpool the chance to do the right thing and they choose to punt. So I'll punt Whirlpool.

Washer MOD WTW4800XQ2 - I purchased this washer about 2 years ago after my 15 year old washer died. I have always used Whirlpool appliances as well as my Mother that recommended Whirlpool to me some 40 years ago. I knew when this machine was delivered and set up that I was in for change. It locks down to where you can't get in it for too long of a period of time. I am a really busy person, and HATE this, but if that were the only issue, I could accept that. We live on a farm and our clothes get really soiled especially in the warmer months. I like to pre-soak white clothes, NOT happening with this machine!!! It ends the cycle after about 30 minutes so I have to start over, wasting water. But the main issue is the machine tries to level the clothes, or whatever it is doing on its own before filling with water. I wash a lot of clothes!!! I am going to say that 90% of the loads of clothes that I have washed with this machine have been off balance, banging around bad. I then have to wait for it to unlock so that I can pull out the dripping wet clothes and replace to try and get it balanced. I am 59 years old, I got married at 14. So I've been washing clothes for a LONG time...

We bought a Cabrio washer four years ago for over 1,000 dollars. It lasted two years. The cost to repair was too high. We bought a low-end simple machine two years ago from Whirlpool. Now we are told it needs a new control panel, which again is going to make it not worth fixing. Two machines in four years. I called their customer service and there was nothing they could for me. The person they recommended to fix it told me it wasn't worth fixing and didn't even come out. I am done with Whirlpool.

Don't buy this machine!!!!! It is only 2 years old and the bearings went $1200 bill. I called Whirlpool, they will cover 1/3 parts needed to fix the problem, which leaves me still with a bill of over $500... which is almost the cost of the machine initially... which again is only 2 years old! Customer service was horrible and not accommodating at all - also, the Canadian help line is in America?! Never again will I purchase Whirlpool product of any sort, and strongly recommend to anyone reading this NOT to purchase either!

We have a wtw5500xw2 washing machine we bought 03/2012. We can no longer use it. The machine would not spin or agitate so the clothes do not get clean or get the water out and after the cycle is done we have to wring them out after to be able to take them to the laundromat. So two repair companies and 3 months later we find out that it is the wiring harness that is the culprit. After a new motor and a shift actuator, we contacted Whirlpool only to be advised that the washing machine is out of warranty and that we are out of luck. If the company has a known issue about these wiring harness they should be looking into it and changing suppliers or offering to replace the wiring harness at a discount to its customers. I will not be buying a Whirlpool appliance ever again. I would recommend going with a Kenmore. I have had a Kenmore dryer that I got 19 yrs ago that we got used and only had to replace the heating element.

Who cares where it's "assembled" if the parts are made from sub standard lightweight plastics or inferior metals just so they cut costs. Now my water doesn't drain and it's rusting just under the lid. Cheap junk. NEVER BUY WHIRLPOOL!!!!

On 11-29-2014 we were washing our laundry and our whirlpool washing machine started making a really loud noise so I went to investigate the problem. I open the bottom part of the washer to find out that the whole cement block to balance the drum was on the floor of the washer so I called the 1800 number on the machine and no one at whirlpool corporation wanted to even help. No one said sorry. No one said "Let me see if I can help". No one. Every one I talked to they cant help at all. No one apologized once about the poor product that whirlpool sells and the defect that their products has. My washer is one year and one month old. So I can say truly with confidence that whirlpool product are the worst in the world plus their customer service even more. It is very sad after we paid all kind of money for our washer now I have to buy another one after one year and one month. Very bad customer service.

Off balance, won't wash correctly. Familiar stories online. Wasted money on a washer that is not very old. Won't buy another one ever again.