Whirlpool Washing Machines Reviews

We bought a new washer and dryer back in August. We have always bought Whirlpool. Whirlpool (or the government) now is trying to save the planet by regulating the water level in your washer. The water levels are so low your fabric softener & soap leave lines on dark clothes. IT SUCKS! It does not clean like our old washer. Very dissatisfied and would love to return it and get a washer where you can regulate your own water level. It's unbelievable that a manufacturer can make decisions for the consumer like this AND sell this feature which you PAY MORE FOR. TAKE IT BACK! I'll never recommend this product to anyone.

We used our previous Whirlpool washing machine for over 20 years with no major problems. That's why we bought another Whirlpool. This one was purchased in Nov 2011, & the repairman told us today the motor is damaged & not worth replacing. I had been noticing for some time that on some loads the spin cycle didn't work well & left the clothes very damp on taking them out. The wash cycles have been difficult to set & get the cycle to finish properly. Today the washer filled up with water, then would not go into the wash cycle. After the repairman left, my husband called Whirlpool & they don't care that a 2 year old washing machine's motor is shot. It is just me & my husband using the washer, so we have not abused it & it has not had heavy use. This is no way for Whirlpool to get repeat customers - won’t buy another.

Four years old and only used by a 2 family home. No kids overloading it. Probably wash 3 loads a week on average. After 4 years, it has started the grease flying out of the bottom and now leaking water. My appliance repair man told me to scrap it and buy a new one. The repair and the parts are too expensive and in the end it is still junk. I realize things won't last 30 years like they used to but can I get 7 years out of a major appliance?

I purchased this washer brand new just 2 years ago. It started making loud crackling noises approximately 3 mos ago. Yesterday it decided it did not want to spin or drain. Today a repairmen tells me "its a wash." The computer screen has gone wacky and the cost to replace that will be well over $400, almost to the penny what I spent 2 years ago. This is not a good product Whirlpool and i trusted you since my previous washer lasted over 15 years. I need a refund and a new washer! Disgusted!

I bought the Whirlpool Cabrio model # wtw5500xw2 about two 1/2 years ago. Besides my clothes not clean, I haven't have any problems with it until recently. Usually it doesn't spin. The clothes are left soak and wet. First the belt broke, then the lid lock, then the nut came off the pulley, then the splutch assembly. There was a few more problems in there. Now who knows what is wrong with it? It is one problem after another. It is a money trap. The CEO was just after money. There needs to be one big lawsuit against Whirlpool. After I find out what is wrong with it and the cost to fix it, I probably will just go buy a new washer/dryer set. And it will NOT be a Whirlpool.

Washer WTW4950XW2 - Single person household, moderate amount of laundry, and it's broken big-time after only 2 1/2 years. Like everybody else it won't spin and there's oil apparently leaking from the transmission. Think I'm going to make a big sign and go picket in front of Best Buy. Keep others from wasting their $$$. Everybody should get their money back.

Whirlpool Cabrio Washer Model WTW6400SW2 Serial CU0272414: I replaced my wonderful 25+ year old Kenmore washer with the Cabrio, 4 years ago. Within the first year I had to have a computer board replaced that was covered under the warranty. This last 6 months I replaced the suspension rods, was constantly showing that the load was unbalanced. Also have a LD error, long drain, probably because a sensor is bad. Today, restarted a load several times and could never complete the entire cycle. I resorted to unplugging, and starting a "drain spin" cycle and the washer just flooded my house. So I'm done with this unit. Waiting for a class action suit. Let's get started. What type of unit should I buy now. I guess I'm going to subscribe to Consumer Report before I buy another. Laundromat for me in the meantime.

I am very sorry I bought this machine. CU rated it pretty good. Nope. 1 - It rarely dries everything completely. e.g., the collars of t-shirts or turtleneck shirts are damp after the load is "finished." I have to run the machine again....Energy efficient? Energy schmefficient. and I haven't even TRIED to use the low heat delicate cycle. 2 - The cute modern buttons are hard to push in. 3 - The top of the machine doesn't have a level lid... It's curved. Not very useful for setting anything on while you work at any part of your laundering process.

We purchased the Cabrio washer and dryer due to the company's past reputation and our own past experience with Whirlpool appliances fully expecting to receive great performance and durability. We have had the pair just about 2 years and the washer started experiencing problems during the spin cycle. The unit would get out of balance easily and then it would stop without spinning, leaving the clothes very wet. Well, as our past experience had indicated to us the washer is usually much more reliable than the dryer, or that's the way it had been for us. So we only purchased the extended warranty on the dryer. Not being covered on the washer we located a local technician and he promptly diagnosed the problem as the transmission failed causing the noisy bearing and the failure of the unit to spin properly.

We bought a Whirlpool Washing machine a couple of years ago. We have been having problems. It does not get the clothes clean and laundry has an odor to it. We bought it at HHGreg by the Dayton mall in Centerville, Ohio and also bought the extended warranty. It was the largest capacity machine they had in Whirlpool so I don't need to mention what we spent for this thing. We have had a service tech out 3 times. The first time he replaced a part. It still didn't fix it. So they were out two other times saying nothing was wrong with it. Not only is it not getting the clothes clean, but is putting lint pieces all over the laundry. The warranty place already said if they come out again and they cannot find out what is wrong, then we would have to pay for the service call.

Purchased on Nov 2010 at Lowe's. Washer machine sounds like an airplane on the wash and worst on the spin cycles. Bearings are gone!! Customer service was no help. Basically was told I was ** out of luck. Have service bulletin addressing this issue, yet they refused to help. $1300 learning experience about Whirlpool. Social media here we come. Goal: to keep at least 1 million customers away from their scrap!!

Appliance repairman is coming tomorrow. Washer is less than 2 years old and will stop mid-cycle more than once (I re-start it)... At first when I thought the cycle was done I would get ready to move the clothes to the dryer and realize they were all soapy and sometimes they were just massively soaked so something is not working right. Sensor?? Hopefully not the computer panel as that will be too expensive to repair.

We bought this washer from Sears with big hope. Within the first year, we had 14 service call covered by the warranty but required 2 to 3 weeks in doing without. Whirlpool replaced the washer at no charge but continued to have various issues over the years. The new one is the control module that Whirlpool knew was faulty but did not let their customers know. The control module went over the weekend but I repaired it myself and do not have any more issues. I literally went in and tightened all of the hardware, removed and install the pulleys, motors pumps and replaced a lot of keep components with better quality. Guess that year the CEO made only 20 million rather than 19 million. Being an American company I was disappointed by the consumer relations people but everything is a throw away nowadays. Will not buy a Maytag or Whirlpool product again. Where has American product pride gone?

We bought our washer, dryer, stove, microwave, and dishwasher in September of 2010. In 3 years we have had to replace our Whirlpool over the stove venting microwave, have spent over $550.00 on repairs on the Whirlpool refrigerator, and now have to replace our Whirlpool Cabrio washer. This of course does not include our time, effort & frustrations, especially with Whirlpool customer service. Will NEVER buy Whirlpool again. We're all for a class action lawsuit.

We bought the Cabrio based on Claims of conservation savings. The unit would not clean our clothes if they were very dirty. We had to often make small loads just to clean them. To make a smaller load, we had to put all of the total load in the machine to allow it to add water. Then we had to remove part of the load and allow the load to wash. The unit was extremely noisy during the spin cycle and even if we set it on low spin, our clothes would be very wrinkled. Now, after only 1 1/2 years, the bearing in the motor is out. We are going to buy a new machine.... NOT a Whirlpool.

We have a Whirlpool Cabrio mod. WTW5600 XW2, ser. C12830447 he... H2O.. low wash system. Less than two years old. It does not get clothes or towels clean. I put 2 jackets in on "bulky items" and part of one of the jackets was still dry. They were two small children's jackets. My husband and I wash as long as possible and on hot wash (which is not hot!). Should not take 70+ minutes to try & get normal clothes clean!

It is the biggest piece of doo doo I have ever paid for, and my first car was a 1970 Ford Maverick I paid $150.00 for... Pure Junk Worthless...

I thought the Calypso had issues until I got the Cabrio. It does not use enough water to get the clothes clean, it leaves them in a tangled mess, and no matter how carefully I load the clothes it is always off-balance making enough noise to wake the dead!

I can add my experience with the many others I have read about. My Whirlpool Cabrio washer top lid glass broke in the up right corner after only 2 months use. Like many other reports, this is not due to something falling onto the lid. It happens without warning and without operator interaction. This is a defective design!

My whirlpool duet was extremely quiet the first few times I used it and seemed to work well. Then I noticed that it randomly drained the clothes but didn't spin them, it did it on different cycles, and I would have to run the load again on spin and drain, another 19 minutes of run time. After a week it began to make metal scrapping sounds on the spin cycle and vibrated to the point that it moved the pictures on my walls. I called Whirlpool customer service and they authorized a service call. In short, the service man was very confrontational told me there was nothing wrong and charged me $72. It still vibrates and randomly doesn't spin. But now after he took it apart it sounds like a jet engine when it does spin. Whirlpools's response after repeated calls? Not a new machine, but another service call......

Stops mid-wash for no apparent reason (not overloaded) and then can't re-start at spin cycle; have to start cycle from the beginning; sometimes the second rinse button will engage when pressed...sometimes not; sometimes the start button won't engage when pressed. I'd rather buy a washer from The Dollar Store than purchase another Whirlpool appliance.

Cabrio WTW7320YWO Ser: C11175995 Purchased 4-5-11, some leakage from underneath in 2012, major leakage 1-22-14 - Sears refused to extend or offer coverage - Sears customer service was not optimistic and reported numerous bad experiences with this product - Contacted Whirlpool Customer Service by telephone 1-22-14, spoke with Olivette, very nice, offered Repairs plus warranty all parts and labor for $340.95, which gives only one more warranty year, best she can do - Spoke with her supervisor Yvette, who insisted upon reiterating what I already knew, refused to allow my interjections and effectively refused to listen to me by telling me she could not talk with me if I pressed her verbally - she got snotty - and hung up - especially when I asked her how Whirlpool was going to make me whole. Purchase price in 2011 $719.99 plus $340.95 go figure after four years? Before she hung up I indicated I would refer this to my attorney and she said go ahead - and she would get her attorney also - so It is class action time folks!!!!

It seems the quality issue of the LED of the washer Whirlpool Cabrio. It was broken from the screw part of the glass and the plastic/alloy and the glass. They would charge me $416 to replace the LED but I rejected and was still required to pay $85 for labor fee. I called the company and they didn't admit that was a quality issue but I just found many consumers had the same problem. If someone would like to have a lawsuit, please contact me and I will join.

We purchased both the Cabrio Whirlpool washer and dryer approx. 3 years ago, while still under the manufacturers warranty the lid cracked upper right corner. It was replaced and we were told by the repairman at that time this is becoming "a common problem" that he himself has seen this exact failure to several of these washers. "Whirlpool needs to fix the problem". Shortly after this happened we receive in the mail the information for the extended warranty. Due to having this already happen, I phoned the extended warranty department for Whirlpool and specifically asked if this same thing happens again will it be covered under the extended warranty. My answer "Yes".Well it happened again, called extended warranty provided them with a detailed description of what happened, they would send someone to replace, the service gentleman arrived today, called Whirlpool and they denied the claim. So they LIED.

I just bought a Whirlpool Cabrio Washer WTW8800YC1 yesterday (1/19/14) delivered today. First load never finished, kept getting error of F51, which I looked up and its a sensor. I looked up the review on this washer and it seems to be the census that this washer is POS. I'm having the store pick it up and refunding my money. My old washer is 20 years old and never had an issue with it. We just wanted a more efficient washer. Thank Goodness I didn't have the store haul it away.

I purchased an HIE washer one year ago this month. I have never been happy with the cleanliness of the clothes when they came out of the wash. The only way to get them moderately clean is to wash a few items at a time and even then the whites, especially socks, seem dingy. I noticed the new Whirlpool washers now have an extra setting to add more water to the machine, so the executives have realized there is a problem with the original model.

Just bought 4 new whirlpool washers and dryers for my new four plex I am building for clients. Two of them leaked violently along the wall and downstairs. Did I see they were BRAND NEW. Total garbage. Now I have to pay for servicemen to come and fix it. NICE AND THANK YOU for your poor quality commitment. Now my clients are pissed off because they can't move in because whirlpool makes garbage material. So the extra cost it has cost me is totally unthinkable. Whirlpool, ask me if will buy from you again. Thanks for ruining everything due to your inconsiderate quality levels.

I join the many who have posted about the Whirlpool Cabrio Washer cracked lid issue. Our Whirlpool Cabrio WTW7800XW2 glass-lid washer suffered the same (inevitable) fate – cracked plastic on the lid at the hinge stress points, after the washer was beyond warranty. Same story - runaround/no help from Whirlpool. Finally bit the bullet and shelled out the $200 for a new lid. HOWEVER, I didn't want to just replace it and have the same issue down the road.

We bought a Cabrio washer less than three years ago. I have never felt that it got my clothes clean. The washer recently stopped spinning and agitating. We were told by a very experienced repair technician today that the gear case and bearings in the tub need to be replaced at a cost of $700.00. Needless to say, I am very upset. I called the Whirlpool Company and after being on hold for almost 15 minutes, I was told that my washer is too old to qualify for any help with repair cost or part replacement. My household consists of two adults. We do on average three loads a week. This is an inferior appliance and after this experience I will never purchase another Whirlpool product.

This is the worst Washing Machine ever. My laundry doesn't get clean. With the amount water, how could it? Has anybody figured out how to bypass this water level issue? CAN'T WHIRLPOOL DO SOMETHING TO CORRECT THEIR MISTAKE?

I seen a lots of people have the same issue with the a broken lid on model WTW7800XW0. What is taking so long for a recall for this? This lid cost $250 after I paid $999 for the crap!!!

I have a Whirlpool Cabrio WTW5640XW and I was able to get the belt back onto the pulley, about a month back and it ran, loudly, but it ran. Last week the belt popped off again and now the pulleys are screwed, so I probably won’t buy another motor (for the sake of the pulley). I'll get a front loaded Kenmore or something as I was never completely happy with how this thing washed and (didn't dry) our clothes.

This washer is maybe 2 years old. We thought that we did something wrong and that we broke the washer. 3 days go by, and I find the part that is probably broken, the pump or actuator, but we can't fix it for a few days, hard to get the parts here. So, I decide to wash some of our clothes by hand. I have a 13-year-old so she tends to wear 2 sometimes 3 outfits a day, and its January, so we're not exactly getting filthy. When I started washing stuff, the wash water in my kitchen sink was dark. All of these months I thought that our clothes being dingy was because of our hard water, or using the wrong detergent. NOPE, it turns out that our HE washer has only been muddying our clothes. This hand wash I did; those are the cleanest our clothes have been since I spent way too much on this washer.

Bought the Whirlpool Cabrio in March of 2013. From the first day we used it, it Never cleaned our clothes. There is not enough water to clean the clothes. I put some grape jelly on one towel and washed 5 more towels with it, and guess what the stain and jelly are still on the towel. l went over to my daughter's and washed the same towels on rinse, and the jelly was gone. Remember, it was on rinse. I THINK the CEO NEEDS to come to my house and wash his white shirts. This is a design problem. Yes, it will save you money, you don't need soap, because the washer doesn't clean your clothes with water or soap. SO, l would like to send the head CEO, this washer. l would love to see how his wife likes this WHIRLPOOL CABRIO... REMEMBER IT'S US THAT KEEPS YOUR COMPANY GOING.

We have had our Whirlpool Cabrio washer for quite a few years. I agree that the machine is a piece of garbage. Every load is unbalanced. You have to stand there when the spin cycle starts, with your finger on the pause button, so you can "rebalance" the load, which is no easy task. My 80 minute " whitest whites" cycle took 2 1/2 hours to complete. Thank goodness I started the load at 5:30am. I hate this washer and anytime I am in an appliance store and see someone looking at it, I inform them it is a piece of junk. I haven't contacted Whirlpool because I know they won't help with any issues we're having.

We bought this Whirlpool Cabrio Platinum washer 1/21/12. After less than 2 years of use, it now sounds like a jet plane taking off on the spin cycle. It is the first Whirlpool appliance I have ever bought and IT WILL MOST LIKELY be the last. After years of using and buying Kenmore appliances I fell for the salesman pitch that this was a better product. After spending $900 on this washer new, I'm now told by 2 repair places that service your products that the repair cost for parts is$450 and then labor will total over $700. NOW to add insult to injury, this same machine now sells for $519 new.

In following up to my post on Dec. 4, 2013. No surprises, I didn't receive any calls back from Whirlpool. So come Monday of week 8, I called again. It took some time to bring the rep up to speed with the situation. Part order still remains with unknown status - and nor did I get any explanation as to why I had been lead on for 8 weeks when they have no idea if the part can be available. Anyway, I was put on hold for sometime while the rep went to the supervisor, after which they came back with the following: "Sorry, we can't help you." I asked if the service technician can call me back to explore any other solutions and was reassured that they will. Again, no surprises. Didn't receive any calls after that.

I have owned a Whirlpool Cabrio model no. WTW7800XW2 washing machine for less than 3 years. The plastic frame for the top glass lid cracked (on the right next to the spring loaded hinge). After reading that other people have had a similar problem, I contacted Whirlpool about this and talked to its TN call center representative. I requested that Whirlpool repair the appliance free of charge since there is a known defect with it. She said Whirlpool would only offer me a 50% price reduction from the retail cost of the lid plus charge me shipping and taxes. I will not be buying another Whirlpool product as a result.

I just experienced the same problem with my top load Whirlpool Cabrio WTW7800XWO. It is 3 years old, and I paid $900 for it. The plastic that surrounds the glass top is broken around the hinge. I had to pay $75 for American Home Shield to diagnose this and now I am waiting for them to order the replacement part - the part is around $190 from Sears or 245 from Partselect.com. What a pain. PLUS, the machine is so noisy and starts to vibrate loudly toward the end of the cycle.

Whirlpool Corp. stands behind its products. Bought the Cabrio Washer in June 2011. Lid cracked in October 2012 and was not covered under the Lowe's extended warranty because they called it a "wear item." However, our local Lowe's store in Avondale, PA replaced it for us. In December 2013, the lid cracked again. I called Whirlpool customer service and they couldn't do anything. I called the Whirlpool corporate headquarters and was directed to a member of their executive staff. After explaining my situation, Whirlpool agreed to send me a new door free of charge and even pay to have it installed (which I told them I can do myself). Aside from the cracking of two doors, this washer is an exceptional unit. It's good to see Whirlpool stands behind its products this way, outside of the warranty period. I would guess that they always hear a lot of whining and complaining, but it seems if you explain things logically, people listen and are willing to help.

We purchased a Duet from Lowe's just a few months ago. Within 2 weeks we had an inoperable machine. After 2 phone calls a service technician came out and looked it over. He had to come back a total of three times to replace the motherboard. That worked for about six weeks and it died again. He came out again and replaced the motherboard again. Fast forward two months and the machine is once again inoperable. When plugged in, it makes an ominous growling sound but nothing else happens. The idiot who designed this thing has no common sense. It's programmed so that it will LOCK on any failure. Not only has every one of these episodes left us with a load of clothes in there getting moldy, you can't even get to the model number or serial numbers; both of which are only visible inside the rim of the machine.

I bought a Whirlpool High Efficiency top load washer. It does not get the clothes clean. Dark clothes come out with spots all over them. There is not enough water to rinse out the dirt. It is left on the clothes in spots. I have to take my clothes to the laundry mat to wash them to get them clean. I am 74 years old and have used Whirlpool appliances all my life. I have dt3 rental houses I keep Whirlpool appliances in. But I won't be buying any more. I had to call the repair man one month after I bought it. He had to recalibrate the machine. If all you want to wash or maybe rinse out is a pair of slacks or a shirt, it might be o.k. but not a load of dirty clothes. It is just a JOKE.

Whirlpool Washing Machine Model WTW4950XW0 - This washing machine was purchased as a gift by my father. We have owned this machine for about 2 years. I am very disappointed with the quality of this machine. I have 3 children and several pets. I use my machine a lot and need a quality item that will last. This machine is not that item. Within a few months, the machine was off balance and bolts had to be tightened. We have had problems with the belt, bolts coming loose and the machine not draining.

Whirlpool cabrio top load washing machine sounded like a jet engine taking off on spin cycle then started spewing grease on the floor. Called hotline with make mod ser #. Repairman came out 5 days later. OOPS! Whirlpool made a mistake, repairs not covered. Please pay repairman $450. Should have had him make the repairs then threw him out of my house.

Washing machines need to tumble your clothes or agitate in order to clean...this Whirlpool Cabrio Platinum Washer does neither. Spilled cream gravy on black scrubs at work. Gravy still on scrubs after heavy duty wash cycle (using warm water on blacks). This scenario repeated time after time...YOU CANNOT clean clothes wetting them with soapy water and spinning, which is all this 'beautiful to look at' washer does. Please don't waste your $$$ (like $800) on this design FAIL.

We relied on consumer reports as the primary source for a recommendation on this washer. Just under two years old, it started making a noise, which suddenly went away. Then one day the machine would not spin and drain, and we could not decipher the error code into anything useful. I turned the machine over to find that the drive belt was half-on/half off the pulley on the drive motor. This caused the belt to ride against the belt guard and wear right through it. I removed the belt and determined that the cause of the problem was that the large pulley on the drum was loose. For some reason the nut which holds that pulley on was slightly loose, causing the pulley to wobble. Not sure why they didn't use some Loctite on that nut. I put everything back together and tightened the nut. No problems and I checked it a month later, everything was still good.

Purchased a Whirlpool Cabrio WTW7340XW2 washer approx 2 years ago. The machine runs so loud on the spin cycle you can't have a phone conversation or hear the TV over it and is leaking grease from the bottom. My mistake to not purchase the extended warranty but you would think a machine would last more than 2 years. I contacted Whirlpool online and by mail and they do not stand behind their product. I did contact a local repair shop and by our phone conversation was told it would be approx 300-350 to fix it and I'm not putting that kind of money into a repair. Just want to let consumers know this machine is junk and spend your money on quality appliances, not Whirljunkpool.

On 12-22-13 we purchased a new Whirlpool Washer- Model=Top Loading-WTW4800BQ. We also purchased Lowes extended warranty. Washer was delivered on 12-24-13 around 1:00pm. Connected washer. Washer filled with water. System started but would not wash. 10 minutes later it rinsed and drained but would not go thru wash cycle. We clicked the cancel button for 3-seconds to restart. Same problem. Called Lowes - Lady name Kelly continued to tell us we did something wrong. She would not listen and continued to say it's Christmas "EVE". Finally the workers came out to check it out around 4:00. Confirmed washer is defective and new washer will be delivered on 12-26-13. Confused as to the label on the machine says made with pride in America. Our 20yr. old Cabrio only lasted two years and went up. Never buy another Whirlpool product!

Whirlpool Cabrio Washer WTW7800XW2 - After buying my American made washer..... at nearly $900 with extended warranty about 2 years ago. This week noticed small cracks in plastic that surrounds and holds glass lid. Now lid will not sit flat and glass is emerging from encasement. Called extended warranty claim center and was told it was a cosmetic issue. Called Whirlpool, and was told they were unaware of this flaw, even though countless websites, chat sites, and Youtube. My frustration is how they claim to be unaware of this flaw and refusal address it, after countless consumers have called. I would be willing to start a class action on this matter!

Bought this because it was a Whirlpool product and liked how it was supposed to work at the store, HhGregg in Downingtown. Anyway one week in we started having problems, clothes not being washed well, and constant problems of dripping wet clothes, like they were never spun at all. Would have to readjust all the clothes, respin, most times we have to that that every time we wash clothes and have to respin more than once and even then, clothes have too much water left in them, so it takes forever to get our clothes dry. We have a service contract with Sears, we have repairmen out a few times. Get told, don't wash towels in it, only do very small loads, supposed to be a large capacity washer, nothing wrong with it. Now its worse than ever, terrible product. I want a different washer, it's rusting at the lid, it's only at the most 2 yrs old, it was expensive and am very, very frustrated!!! I want what I paid For!!! Whirlpool, shame on you for putting out such crap.

Purchased the washer 11/26/12. Did not get extended warranty.... big mistake. By 12/1/13, control panel went out. Serviceman assessed ($100 service call). Quoted $495 to replace. ABSOLUTE JUNK! So very sad and angry that there is no recourse with Whirlpool.

My Calypso washer is broken AGAIN. I have spent more in repairs than the machine cost originally. After more than a dozen emails to customer service they have still not answered me even once. It's obvious they put as much pride in their customer service as they put into the assembly of their products.

I got a Whirlpool washer front loader model number wfw9151yw. Every time I wash sheets, they go into a ball. I called Whirlpool. They sent out a service guy. He said do not wash sheets in a front loader. I called the store. They said call Whirlpool again. Then the second service guy moved the legs down about 1 in. The machine still not right. I feel Whirlpool should replace the machine or give me my money back.

Bought a Duet Whirlpool washer a couple of years ago. After about 6 months, it started to make a lot of noise like a jet taking off. Where we live there isn't a repairman that's able to come and fix it. So we would be required to have it shipped away to have this done. The washer was purchased at The Brick when we bought our new home. When we told The Brick of our problem we were directed to call Whirlpool directly - this we did and like everyone else we were given the runaround with no compensation to come. I will never buy another Whirlpool product again.

Bought new Whirlpool duet washer 4.0 couple years ago. Started making load noise. Started checking and its the rear bearing and sounds of it will cost more to replace than to buy a new one. Found this page and after reading review after review, I will not spend a dime to fix the junk product from Whirlpool. Going to put in the dumpster and never buy another Whirlpool product. I have never seen so many complaints about a product and many being the same bearing problem. Where is our recall process? It's ok to rip off people over and over with no consequence. And why do large chains keep their product? Guess they're in on the rip off.

I am posting to help anyone else avoid the purchase of this machine! The lid has cracked and now warped into a position where it won't stay down. Obviously a washer will not work without being in the locked position, so we have to put several heavy things on top of it just to run a load of laundry. This is not what we expect out of a washer that we paid $900 for only two years ago!!!! We contacted Whirlpool and they offered to fix it for $350. REALLY??? I SHOULD NOT have to pour money into a washer this expensive after two years!!!! I am so disappointed in Whirlpool, this was the entire reason we purchased Whirlpool products, to avoid stress of broken appliances. We wanted reliability for our busy family and instead we bought into more stress.

Whirlpool Duet Washer Trouble. I'm having the same issue as Tom in Oakville. The F35-Sud errors pointed to the pressure sensor - NOT. 2 parts, a technician visit, and $800 later, I'm still waiting on a Main Board replacement that is on nationwide back order. Time frame unknown.

I have posted on here in the past about the problems with the Cabrio Washer from Whirlpool. Our third top load lid was just ordered since 2011. There is a design flaw where the plastic frame around the lid cracks and causes the lid to hump up. While shopping at a local appliance store recently, I saw a new Cabrio washer and the lid and hinge system has be re-designed. I wonder why?????

We purchased our new Whirlpool Cabrio washer on November 1, 2013. From the start this machine's performance has been a disappointment. We bought the machine at The Brick (I should have known better) where we had made several purchases over the years ( I guess I'm a slow learner). Right off the hop, my wife and I noticed that the clothes were not coming out clean. Even though the machine is "Eco" and therefore advertises that it uses less water, there should be enough water that the clothes at least get evenly wet. That may be a problem with the agitator not seeming to have the guts required to pull the clothing down to the bottom of the drum.

Whirlpool, shame on you! I purchased my Whirlpool Cabrio pair from Best Buy in 2008. I've had repair technician after repair technician out over 7 times! The washing machine must have been designed by a 3-year-old! Whirlpool, you're getting greedy and you're making your products CHEAP! I know this is fact, I have a 15-year-old side by side in my garage made by Whirlpool and it works great! Fire your 3-year-old designer! I will NEVER buy Whirlpool again! After all said and done, this pair has cost me total purchase and repairs over $4,000! And Now my bearings are bad! Thank God for YouTube! I'm fixing it myself this time!

Barely 5-year-old front load washer and top of the line has F35-SUD error which prevents the washer from running a washing cycle. The issue is not resolved by replacing the pressure sensor. The pressure sensor was on back order and was delivered after 3 weeks wait. The technician's, sent by Whirlpool, next step was replacing the control circuit board. The circuit board is on back order and was promised for delivery in 6 weeks. At five weeks, I had called Whirlpool and the part scheduled delivery is still on track. Six weeks passed and I haven't heard back.

We purchased this machine new less than 6 months ago. We found that it is not cleaning our jeans. We can't even work cattle and get our jeans clean. I called Sears and Whirlpool and told them it does not clean our jeans. They said it was under warranty and that they would come out to see if it was working properly. Well they said it was and then sent us a bill for $77. They said "Customer Instruct" was not covered under warranty. I already read the instructions and I knew how to operate this machine. The technician said this is not the first time he has had this type of complaint. Anyway I am VERY dissatisfied with this washing machine and I want Sears and Whirlpool to take it back and give me a better machine. I want one that can get clothes clean. If you are satisfied with dirty clothes then I guess you will like this machine.

I am sorry to have updated that review 2 years later. Whirlpool has actually contacted me after posting on their Facebook support group. I am not sure how it happened but I was contacted by their executive team who is WAY more professional and efficient than their support team. In a matter of days my washer was replaced and installed by a new one - the closet available to the model I had - I did not pay a penny and no questions asked even though the washer was out of warranty. So my answer to you is when you are stuck do your best to talk to the executive team!

Purchased a Whirlpool WTW7800XW a year and a half ago. The left top of the washer's glass pops up, making it impossible to use the washer unless I weigh it down. Apparently a screw has popped out to hold the glass in place. Whirlpool used to make a decent product, but thought I should pay them $129 for their time, just to come out and then an additional part fee. How about the 30 minutes I spent on the phone with no satisfaction. My time is also valuable. I gave them the choice to come out and replace the screw (which shouldn't have fallen out in the first place) or lose a customer. Fortunately, I have a husband that can repair it, but I am extremely disappointed that Whirlpool is now making substandard products. We are a family of 3, so it's not like I'm doing laundry daily. Am I wrong to think I can get at least 3 years out of a product?

Cabrio washer and dryer set - JUNK!!! My wife and I bought these about 5 years ago and paid nearly $2500 for the set. Started noticing right away that the washer would go out of level pretty frequently. Would have stop the machine and peel the clothes off the side and try again. We have always had to load the washer by circling the clothes around the outside very carefully to make sure we didn't disrupt its ridiculous leveling ability. Now almost 5 years in and the washer leaks, the lid is broken, and the unlevel problem is EVERY load. This sucks! We have to babysit the washer and constantly adjust the clothes so they can get partially spun dry so we can load them into the awesome (please notice the sarcasm) dryer. Since the clothes are still pretty wet, they will take at least 2 cycles of 1 - 2 hours to dry. I wouldn't recommend this set to my worst enemy!

I bought a Whirlpool Cabrio Top Load washing machine September of 2012. It has never cleaned the clothes well. For the last month the machine has a very loud spin cycle. I am very unhappy with this purchase and it is 2 months out of warranty. I emailed WHIRLPOOL and was told that all appliances have problems and wear out. WOW! It is 14 months old and has been used with care. I will never buy another Whirlpool product.

I live in Florida and in December 2012, purchased a Whirlpool upright freezer from my local Badcock's. About two months after the purchase it started making this weird loud sound. I contacted Whirlpool and they sent a local appliance company technician out to check it. The technician ripped my brand new Linoleum floor when pulling out the freezer. The result was, in his opinion, nothing was wrong with it, that the loud sound was normal. As it continued, another tech came out and his opinion was it needed a new compressor. So, it was replaced and lasted about a month. I was getting something out for dinner and noticed everything in my freezer was unthawed... all that money wasted a freezer full of food gone.

My husband AND I purchased our Whirlpool Cabrio washer and dryer from Lowe's in 2011 (Model # WTW7800XW2). About 10 months after I purchased this I noticed a hairline crack on the right side of the frame that holds the glass top near the hinge. I didn't think to much of this. I figured it may have been screwed to tight when manufactured. A few days ago I noticed the lid wasn't sitting flat and saw the crack had gotten much worse. The Cabrio lid is made with a heavy piece of glass inside a plastic frame allowing you to see through the top. It's pretty obvious that the plastic frame is not durable enough to hold the heavy piece of glass.

Have had the machine for a couple of years now, purchased at Lowe's. Started making a noticeable jet engine sound on spin cycle. Well, what do you know, now we are into it with pretty big $$ to fix with a local outfit. No recalls! There are a bunch of us out there. I can tell you if I gave my clients poor service, I'd be fired. Maybe Whirlpool needs to be fired.

I purchased a Whirlpool Cabrio washing machine just over 4 years ago. For about 6 months now, the machine has been making a very loud sound (like a jet plane) during the spin cycle. It has been getting worse and after doing some research, I found out that the main bearings on the tub require replacement. I could do the repair myself, but the parts are around $75 and you also need a special tool that will cost another $100. If a repairman does the work, I'm looking at over $600. Either way, I'm screwed. I called the Whirlpool service center, talked to a supervisor there and they told me there are no recalls with this make and model and that they could not do anything to assist. Basically, screw you. I am really pissed off about them not standing behind their product. I will not be suckered into having this POS serviced so I need to throw it away and buy another non-Whirlpool product. I am done with Whirlpool, and I need to warn others that they do not stand behind their products. BUYER BEWARE...

I purchased the Cabrio washer/dryer in 2007. This is absolutely the worst purchase I have ever made. The washer does not clean the clothing. This is in part due to no agitator. The HE detergents are a joke. I have resorted to using Gain powder. My clothes are somewhat cleaner, or at least smell better. UL (Uneven Load) is a constant. At times I feel it is going to shake my home off its foundation. No kidding. I keep the lid open when not in use to keep if from developing the foul odors on to the dryer. So much for "wrinkle free". The clothes are never completely dry. Typically, it requires two cycles. If you want to save a couple thousand dollars, do not buy these products. I'm hoping one/both will bite the dust so that I can purchase the standard washer/dryer combination.

We bought our Whirlpool Cabrio 7 years ago and it was great at first. I have not had any trouble with it ripping clothing. The clothes are clean. It's constantly breaking down. First it was the drain pump. Then the main computer board went! I called Whirlpool and of course the lady says it's not covered. I had back up though. Google is amazing! I asked why this wasn't a recall as all over the web, people had this same problem. I pushed and pushed and she put me on hold. Came back to say it was in fact covered. What? Really? What changed your mind? She wasn't allowed to tell me. Supposedly had something to do with the "date of manufacture". So okay, they send the repair guy out, it's fixed.

I purchase a Cabrio WTW7800XW0 3/28/11. After the year warranty I started to notice sand like substance in the drum of the washer, which lead me to look around the drum. I noticed that the light was completely rusted and flaking, the area around the light was rusted as well. I call customer service at which time they said it was not warrantied, but they sent me out a new light. This did not repair the problem! The rust has continued causing the area around the lid joint to break. Also the area around the bleach dispenser is showing rust- the same side as the light and the lid break. They have said this is not covered and only agreed to pay 1/2 of cost of materials (no service).

I knew I couldn't be the only one with these problems. The reviews confirmed it. I bought my Cabrio washer in 2012. Energy efficient, no agitator to catch on clothes, Great. It took me a while to figure out that the machine was eating my clothes and not cleaning them at all. Oh, they smelled fresh. That HE detergent smells nasty. The machine ate the edges off my good towels, T-shirts, jeans. Brand new underwear (thick elastic) was stretched all the way out and pulled. Normal stains and dirt do not come out even with pretreating. I started running my clothes on the delicate cycle, prewashing stains in a bucket by hand and then putting clothes in mesh bag before running the load. They still came out dirty and ruined. When I run the loads, it still registers as not being that energy efficient on the controls. I'd gladly trade it back for my old washer. I feel like I have stepped back in time to a time where you washed everything in a tub or bucket. What a waste of time.

I bought washing machine in March 2012. Since the date of purchase, the machine is not working properly. Even though it is under warranty period, I have to spend money on my own to repair it. Whirlpool customer care never responds. When I ask to give the number of higher authorities, customer care denies to do that.

inside of the case through the inadequate paint covering on the outside of the case. It is a mess. Now the instruction panel is bubbling and lifting. I carefully care for my equipment and have kept two washers over 15 years and they still were in good shape with cases still looking new. This is not something I am doing wrong. It is a piece of junk with a terrible paint job and it cost more than any washer I have ever had. I wish I had some recourse. I am on a fixed income and had hoped this would be the last washer I would have to buy. I have photos.

These are the worst washer and dryer I have had. I had them for 5 yr and have had repairman at my home 14 times. They still are not fixed. The dryer is so loud you can't hear the TV. Washer squeaks, gets off balance.

I purchased a Cabrio high efficiency washer in 2011 and have had the glass top lid crack twice. The hinge is rusted, shedding rust all over the corner of the washer. It is a design flaw, for I see others have had the same problem with this particular year. I have also looked at the newer versions of the Cabrio and the lids have been redesigned. This lid should be recalled and replaced with a newer version, because this lid will always rust and crack with use.

We bought this washing machine in 2013 from Plass, an appliance store in Chicago that is now out of business. The top loading plastic lid that holds the glass piece snapped and broke. I called the company, and they said that there is not a recall but that I could order parts. They put me on hold, and 10 minutes later, I was on the phone with a company in Missouri that wanted to sell me a lid for $219.38 plus tax and shipping. I am surprised to see that others are having the same problem and that there are no recalls from Whirlpool!

Washing clothes is a nightmare. I am constantly removing clothing from the washing machine that have been torn and left with holes. I am utterly frustrated. Because the machine is more than three years old, there has been no solution to my problem. I have now replaced clothing items in excess of $2,000. I am always here that they will send a repairman and yet there is still the problem. This machine is costing me too much money. The newer machines have fixed the problem. There is no gap between the drum and the doorway or rubber piece. I want that piece to stop this nightmare. This machine has taken a dream of mine and demolished the experience. I hate washing clothes but more so having a machine at home and then going to the laundromat to stop the chaos with doing laundry at home.

After reading all reviews online on the lid of the Whirlpool Cabrio Washer, it upsets me that there has not been a recall on this. Our lid has snapped & has to be held down until the lock light comes on. Often times during the cycle it must sense the lid is broken & thinks it is not locked & sets the load off line. I have to pause the load & then reset the load & hold the lid down tight until it restarts.

I purchased a Whirlpool top load washer that has been ruining my wasted items. My terry cloth towels all have pulls in them, knit polo shirts have pulls and holes, sheets and other items of clothing get caught and stuck under the agitator which then take a great deal of muscle power and struggle to release them. I have had the agitator replaced 3 times to no avail! Whirlpool is not willing to admit that I have a defective machine and will be sending another service repairman to try and fix the problem - this time, no charge to me after many tries and frustration. Customer service is not good unless you are lucky enough to get a supervisor who is willing to listen. We shall see what this next service call brings. I do not have high hopes and will keep you informed.

We bought our washer in on 2011. Within a few months, the washers behind the screws on the top began to rust. Now less than two years after purchasing this high efficiency and expensive washer, not only are all the washers rusted on the plastic lid but behind the the lid and the side of the washer is rusted. Very disappointed and recommend that you do not purchase this machine.

Shortly after purchasing a Whirlpool top load Cabrio washer WTW7800XW2, the lid cracked when the screws are inserted in the lid. After the crack started the lid totally came unglued and popped off. Yes the lid was glued on the part that raises up and down. Waited 6 weeks for lid and had to raise h--- to get a supervisor to get me a lid. 4 week later I am scheduled to be replaced and after waiting 2 hours Anthony's appliance called to say the new lid was cracked. It had been in his possession for weeks but he had not inspected it. I am still dealing with a washer that look like new and a broken lid. Lowe's Service Advantage (1-888-775-6937) has now informed me they may not pay for it because it isn't electrical or a motor. Help me get these lids RECALLED. Do not buy Whirlpool top load washers. My washer was approx. $1,000.00. Beware of Whirlpool washers.

Washer, barely 6 months old, purchased at Lowe's. While my washer cleans and I am happy with it, my washer started making loud noises during the spin cycle. I called Lowe's warranty service approx 9/26/13; tech scheduled for 10/8, over a week later. Diagnosis: stripped bearings; total bearings and all tub components must be replaced. Parts ordered to be delivered to my door. Cost of washer: approx $800. Cost of parts: over $1600. Washer cannot be replaced until they have attempted to fix it at least 3 times. Repairman returns on 10/18 to repair. Oops, large plastic tub component shipped broken from manufacturer. Reorder parts for repair on 10/29.

We have a Cabrio washer and dryer. The Washer has had problems since year one. We have just gone through service with Sears to fix a rusted out hinge on the lid. The tech broke the lid trying to drill out the rusted screws. He ordered a new lid and six weeks and one day later came to put the lid on. This was terrible. We were rescheduled two times for our appointment. Today the washer will not start on the cycle when you press the start button. We will never buy another Whirlpool product and not Maytag if what I read is true. Probably will be six more weeks to get this resolved.

My new washer is very inefficient. Clothes do not come clean and come out very wet. The "cold water only" rinse is not an environmental feature... clothes come out so wrinkled that instead of hanging them to dry as I used to (after shaking out the few wrinkles from a warm water rinse in the old washer) I now have use the dryer. This makes no sense to me... I wish I had spent half of the price of this new washer and had the old one repaired... at least then my clothes would come out clean.

After less than 3 years it was the bearings, of course. Then, being handy and not stupid enough to pay the $500 for the whole piece of crap Whirlpool/Maytag tub, we bought bearings from the PartsDr. We just didn't dig deep enough to know that the strators on these things are made out of the cheapest Chinese plastic and are cracked in the SAME TWO PLACES EVERYONE ELSE'S IS!!! Imagine that? Will scrub my clothes in a river on rocks before I ever buy a Whirlpool/Maytag Chinese again. All front load seem to have the same problems but at least some other companies admit it and are trying to correct it. Will research and as with everything else stay away from the USA/Chinese rusty, corroded junk.

Purchased this washer in 2009 from Lowe's, believing the hype that it was efficient. Since we only needed a Washer at the time, we overpaid (it is more cost effective when you buy both washer and dryer). So we paid $1000.00 for this machine (we purchased the stand as well). After the 1st year, there seemed to be a significant decrease in how fast the washer spun, as the clothes were coming out wetter. I didn't pay much attention, but 2 years later, the machine has a weird problem where it couldn't complete the cycle, and by this time, every time it "Spun", the noise was louder and louder.

I suppose the idea was good - less water. However, when you are washing clothes, water and agitation are key. Without an agitator, clothes are just spun around with water and detergent. This washing machine (WTW4950XW2) couldn't clean any dirt off clothes. Clothes go in dirty. They come out damp, wrinkled, and dirty. I got this washing machine free from my father and am thinking I got ripped off. No wonder he gave it away. Piece of junk.

Unfortunately, I can not rate this machine LESS than one star. I would rate it ZERO. We purchased the Whirlpool Cabrio washing machine model WTW7800XW0, 2 1/2 years ago in 2011. Since that time, we have had nothing but trouble from this machine. The machine basket gets off center when you have heavy items in there like jeans or a large load of towels and just stops working until you raise the lid and even out the clothing in the basket. If you wash something like a throw or a set of sheets in it, they get all twisted and wrapped around the thing in the center and end up in a big mound.

I purchased Whirlpool front load washing machine (Sport 1072 CB) in March 2013 and since then it has been my worst nightmare. Buying a Whirlpool washing machine was one of the worst decisions I took. The problems started to come from the first month itself. Many parts have changed and are still being done. I am continuously requesting them to replace the machine but they have decided not to listen. The after sale service of Whirlpool is the worst in the industry.

The washer has rust under the rim in the inside - also the paint is bubbling and peeling under the rim of the washer. I contacted Whirlpool and was told that is a cosmetic problem. There is no warranty for rust or peeling paint. I will never buy another Whirlpool washer. I paid over $700.00 for this washer and I don't think I should have a rust problem after 5 years.

My whirlpool Cabrio washer top load had the rust problems, bearing problems, support arms replaced along with the complete drive assembly motor bearings and all the parts. My bearings have failed 3 times since 2009. This machine is junk. Customer service at Whirlpool is a joke. They treat you as if you have had to do something wrong. Finally I spoke with a salesman who said speak with the warranty company. I have the extended warranty which I advise everyone who purchases an appliance to get one. So I spoke with them and they sent me a check for a new machine. I must say our warranty company has been very helpful. So THIS IS MY WARNING TO ALL. PLEASE DO NOT BUY FROM WHIRLPOOL. IF YOU DO YOU DESERVE WHAT YOU GET, SORRY TO SAY... Have a great day.

We bought a new washer and dryer from Lowes less than three years ago. The washer roars like a lion on the spin cycle. Tech said bearing assembly was worn and would need to be replaced at the cost of about $500.00 dollars. Whirlpool said I should have bought insurance to cover these types of problems. No more Whirlpool from me.

My wife and I bought my mom a Whirlpool Cabrio. It worked fine but after a while it stopped working properly. It would take forever to start washing. We called Lowe's and they said it was fine. Second time they came out, they replaced a part that was the problem. Again it didn't work. Would start to wash two to three hours after you hit start. My mom had nothing but problems with it. My wife and I had a Samsung washer and dryer which worked excellent. We sold them when we moved and our apartment had no washer/dryer connection. I should have given them to my mom. So she was tired of her washer and we set out to buy a new one.

The Cabriolet washer and dryer act funny. I really believe it's because they are digital... Didn't they realize that at some point moisture would affect controls? Idiots! And if a cycle is stuck, you can't manually move it forward or backward... you know, how the standard machine works... yeah the one with knobs!! Sometimes computers are not necessary and this is one of them... too damn advanced!! I'd rather have a good old American washer. Not worth it. I get a better wash at the laundromat. # pissed.

We have had our washer just over a year when the plastic hose that fills the detergent tray began leaking. The entire assembly is plastic and poor quality. Whirlpool customer service says since it is after 1 year, that I would need to pay for the parts & service ($489). I would not recommend this machine or anything Whirlpool.

The machine is two years old. It cost over $1,000 to buy. From the beginning, we have had mold issues with the machine. The entire house fills with the smell of rotten eggs every time we use it. The machine is used daily so it doesn't sit for long periods. Despite all the complaints online about their machines, Whirlpool refused to acknowledge that there is a design problem with the machine. They refused to make any repairs or buy the machine back and their only suggestion was to buy more chemicals from them to use to clean the machine. We have done this in the past to no avail. Oh, they did offer to send out a service company but on my dime. Whirlpool needs to be sued and I only wish that someone would start a class action suit against them.

In 2009 I bought 2 (yes 2) machines (one was for our daughter). I also took out 5 year warranties on both (good job I did). Within the first month on our machine the paddles flew off and after a bit of a debate with the insurers we had another machine (same model). Within a short period from date of purchase both machines had a number of faults - circuit boards, weights that came loose! and bearings going. There are other bits but too extensive to list. To be fair to the insurers they were no trouble (it really is the inconvenience of being without a washer and having to schedule time to get it sorted out).

I'm disgusted by both Sears and Whirlpool that I have paid top dollar for my Whirlpool Duet Washer model #WFW9400SW01 (along with the matching Whirlpool duet dryer and 15" floor pedestals) at a cost of over $1,000 for the machine, and hundreds of dollars for the Sears 'master protection service' contract. And 5 weeks after first reporting my washer breakdown and lugging my family's laundry to a ‘local’ laundromat located miles away, I still have no imminent hope of seeing a repair. This is the second time the machine has broken down within 5 years. (Don't even ask me about my nightmare with LG dishwashers!) This time the wire harness is the culprit, a part which apparently has been redesigned & which has been on back order 'indefinitely' - all Sears can tell me is it might be available 'sometime in October.' "Is it coming from overseas," I ask. "No, Delaware," I've been told. And it could be as long as into November.

Informed that because washer was 1 year out of warranty. It was 2 years old. Parts were not guaranteed. Cost to repair $400.00 including labor. Maytag Store came to my rescue and it only cost $200.00. 2 years later, washer is not filling with water correctly. Have mixed feelings about repairing or replacing. If replacing, how to select a reliable washer. How do you select, if when we purchased this washer it was rated very high. Whirlpool does not help with any issue. They were extremely rude. Felt helpless dealing with them. Need a new washer and have no idea which brand to go with.

I've had nothing but problems with the Whirlpool Cabrio washing machine and dryer. The motherboard has been replaced three times, once on the dryer and twice on the washing machine. The inside of the washing machine is going to fall apart because of the rust at the bleach holder. I saw some of the complaints. Is there any way we (consumers) can sue Whirlpool for selling defective units? We are from all across America and there is no way we should all have the same complaint. The stores that are selling us these items should be held accountable. Also the only thing I'm getting from them is, "There's nothing we can do." PLEASE DO NOT BUT WHIRLPOOL WASHERS AND DRYERS!!!!

Bought at Lowe's. Washer was horribly out of balance on first use. Called warranty # to get service. Was made appointment by Whirlpool for next day. Too good to be true I thought and I was right. A week later, repair company called to make their own appt, chuckled and said Whirlpool does NOT make appointments for them. They came out to see washer and at the time of appointment, the guy said sometimes they come from the factory not "hooked up right inside" and after he went back to a lady in the office, "Jonny's Appl Repair, Bozeman, MT" said they would not fix it because washer was not sitting on a concrete floor. They are idiots. Finally, washer completely broke 7 months later. There was no service that would honor ANY appointment Whirlpool made. Went through 6 repair companies trying to get a close appointment date. Hopefully next week will be the magic repair. GO WITH SEARS. Repair is directly through them and they show up when they say they will. I've never had a new product not working right when purchased at Sears.

It goes off balance with every towel or sheet you wash. Never again, Whirlpool!

Purchased Whirlpool front load washer 2010. Had it repaired 2013. Paid $599 for washer & $648 for the repair. Mailed copy of sales and repair to Whirlpool customer service. Received call from customer service and was told to "have a nice day".

I am a single parent. So I was very excited when I had saved enough to purchase a new washer and dryer. I purchased Whirlpool because I had been told that was a good brand. From the beginning, I was having issues with the washer (Whirlpool Front Loader model #WFW8300SW04). It wouldn't start or it would not spin, or it would just lock and not be able to get it open. I had purchased a warranty. So I called to have it serviced. The tech came and told me that I needed to have my floor leveled under the washer. I hired someone to concrete under my washer and dryer. Again the washer still did the same thing. I used the warranty again.

Please do yourself a favor and stay away from both Whirlpool and this unit. I purchased it from a local dealership and paid $881.00 which included tax and delivery cost. In less than 2 years, it broke. Whirlpool does not offer a warranty on the unit. After having a Whirlpool repair person come out for a cost of $75.00, I was informed that the parts to replace would cost $800.00 not counting additional labor cost which was TBD. I contacted Whirlpool and went from Agent (Phylicia) to supervisor (Ashley) to Manager (Carol **). The best offer I was given was to buy the parts at a discount of $400.00 which did not include tax, delivery or labor. So it would have run approx. $550.00 to over $600.00 to fix a $771.00 washer.

I have on more than one occasion and with small or normal loads had the washer stop and will not drain. My landlord says he bought the washer 2 years ago and it is my fault the washer won't drain. I read the instructions and can manually drain it but I shouldn't have to do this every time I wash. This has happened 5 times now and I am considering moving because of it since my landlord won't call a repairman to get it fixed.

The wife and I are retired and when it came time to purchase a new washer, we thought we would spend the money and buy top of the line so it would possibly outlast us. So we went to Lowe's and spent $1000.00 plus on a Cabrio. Within the first year, the control board went bad, replaced under warranty, now no matter how little or much of a load the wife puts in this piece of crap, it goes off balance!!!

I purchased this Whirlpool WTW7800XW2 washer expecting it to last many years. As a senior citizen, I spent well over $700 on this model because of its large capacity and water saving feature. It has been in service for just over two years and has had limited use. Last week the glass top popped up and I notice that it broke at the hinge. This is definitely a design flaw. The washer has a lock feature and with the broken top, it is useless. I called Whirlpool and the customer service rep said she could sell me a new $250.00 lid at a 25% discount. Looking online, I found that hundreds of consumers have this same problem. Whirlpool refuses to acknowledge the defect. The customer service rep indicated that I should have bought an extended warranty. This is my last Whirlpool appliance ever!

This Cabrio washing machine is really frustrating....... It goes off balance all the time. It does not matter if you have a full load or partial load, I know it has a tendency to go off balance, so I try to put the clothes in evenly. BUT it doesn't matter, it goes off balance. When the washer is downstairs, it gets to be a pain. The lid lock is a pain also. If you forget to put something in the machine, you hit pause button then you have to wait forever until it unlocks, and wait forever to unlock when it goes off balance. When it doesn't go off balance, it washes everything just fine. But if I knew what I know now about it, I would have never bought it....... I would recommend a different washer and check the reviews, which I didn't do. :(

I purchased a brand new Whirlpool washing machine only 2 yrs ago. Rather than lasting upward of "10 yrs with normal use" as advertised, the machine is nothing more than a giant wash tub. It doesn't Drain and Spin properly. The clothes are still wet at the end of the cycle and I have to either attempt to wring all items by hand or set the machine to Drain and Spin for a second time. Now, it no longer agitates the clothes during either the wash or the rinse. I am SO disappointed in this and very angry that I trusted this well known brand with my hard-earned money. I am also angry at myself for not reviewing internet posts as I am hearing the exact same experiences by others time and again.

Machine broke after 2 years. Had to have the master control panel replaced. Cost so much I could have bought a brand new machine (had I known.) Whirlpool would do nothing to assist. DO NOT buy a Whirlpool product. They will not stand behind their machines. I called to ask if they could assist in any way, as I know a lot of companies have a customer assistance fund, but they refused to do anything at all to help. I will never buy another product from this company.

I purchased a Whirlpool front loading washer from PC Richards in January of 2010. The warranty was only for one year (the washer was new, not used). The model # is WFW9050XW. Anyway, the washer had to be repaired by PC Richards twice in the first year I had it. Once because the belt that makes the washer spin broke, then because the pump got clogged. Unfortunately, when you wash your clothes, your socks and underwear can get sucked into the pump. After that warranty expired, I purchased a warranty from my utilities company (PSE&G). I have had to contact them four times for repairs to this machine. The most recent problem is my clothes are still wet after the washer stops. I actually have to wring them out by hand to get the excess water out. When I contacted my utilities company about servicing the washer, I was informed that if the repair is more than the washer is worth they don't have to fix it.

We purchased our "Consumer Reports rated #1" best washer, seven yrs. ago with a five-yr warranty. We have had nothing but repair after repair starting in the first year. The mother board replaced twice, the entire inside had been replaced within four years. It is only a household of three, the washer looks like new! The machine is now making a noise like a freight train... We had a repairman out $95.00 just to look at it! Cost of repair $1,116.21!!!! More than what the machine is worth. The replacement parts wore out in the last 2.5 yrs, again poor design.

It has needed a new motor, new tub assembly, and about six other repairs. Now the "heavy duty" tub just thumps around and I get an uneven load message, even when running empty. It is the worst single machine I have ever purchased, with the possible exception of the Whirlpool matching dryer, which lasted about three years.

After insisting to my husband that I wanted an HE washer with a large capacity so I could wash comforters and such and be ready for a house full of grandkids and visitors (we recently moved and had to leave my washer and dryer in the old house); I have been very disappointed with the washer. It leaves lint residue all over my clothes! Some of them I just can't get off. I live in Colorado and the sun shines almost everyday! I love to hang my clothes outside to dry and get brightened by the sun. Being a mile high makes the clothes even brighter I think!

Ever since I purchased your washing machine, it has sounded like a diesel truck or cement mixer. You can't hear anything over the noise anywhere in the house.Have had two repairmen out to look at it and they say, "That's normal." I have a friend who has the same machine and it doesn't make noise like this one. I will never buy another Whirlpool product again and hope this blows up before the warranty expires. Also the tub is falling apart. What a piece of ** this machine is. You should be ashamed to put trash like that on the market.

I bought these units 4 years ago. To date, I have replaced the "mother board" in the Dryer 1 time, and the "Mother Board" in the washer, 2 times. Now the washer has to be replaced AGAIN. What a disaster this has been. Looking for a new pair, I told the sales clerk at Sears Outlet about the problem. He was a young man and looked me straight in the eye and told me things are not built to last anymore and that it's a bad unit and just get rid of it and get a new pair. I was totally shocked!!!!! I contacted Whirlpool and they told me to purchase an extended warranty to defray to cost of repairs. That was it - either pay or nothing they can do. DO NOT BUY THESE UNITS!!!

I have a Whirlpool Cabrio washer and dryer set. The heating element went out on the dryer when it was less than a year old. I purchased the set at Lowe's. They sent out a repair person who called and told them it was the heating element and he replaced it. Two weeks went by and I could smell something burning. I called Lowe's and after two weeks' wait the repairman showed back up. He said that the control panel was bad. Lowe's replaced my dryer and I have not had any further issues with it. Lowe's gets an A+.

We bought a Whirlpool washer in 2010. It started making a loud noise on the rinse cycle in 2012. We called Whirlpool. They sent out a repairman from A and E Repair. Was told tub bearing shot, repair over $700.00. Contacted Whirlpool, was told machine out of warranty. After talking to them, they agreed to send parts if we paid labor. Machine lasted less than a year making the same sound again. A and E sent out same thing, bearing gone. Repair cost $997.17, charged us $136.74 service call after 2 minutes to shake the drum and saying same problem. Was told by Whirlpool, no warranty, tough luck.

My 4- to 5-year-old Whirlpool Cabrio 6300 began to display errors recently. F1 was the 1st error code I encountered. After giving the washer a hard shove and rocking, it began to work properly again... for a while. I noticed on some large loads that I was getting an LD Long Drain error. I could hear the pump running but with little water flow. Eventually, it would time out and give the LD error. A service tech was called and determined that the water pump was defective, although the impellers inside appeared okay and had no foreign objects to impede its spinning.

Purchased the Whirlpool Cabrio washer January 2010. Purchased the extended 2 year warranty from Lowe's. After about a year I noticed around the bleach dispenser it was starting to rust. Over some time it worsened and grew bigger around all sides. I was unhappy about it, but thought it was just cosmetic and didn't pursue the issue. Now it must be on the inside and has started putting yellow spots on all of our clothes. It was only a towel or two at first and now it is on everything. I called Whirlpool and Lowe's customer service center and they are just "sorry" and will not do anything. Lowe's warranty does not cover any rust whatsoever although I can't find that stated on the warranty papers. I will never buy another Whirlpool product, ever. $600 for a washer and $70 for an extended plan to last on 3 years. I know people who have washers for 10 or 15 years. I'm so disappointed.

On July 19, I was forced to buy a new washer. Bought a Frigidaire which, when connected to the water supply, started immediately dumping water into the drum. Sent this defective washer back to the retailer and chose a new Whirlpool. O-M-I-G-O-S-H! It was delivered on 25 July and despite having 4 temperature settings, it only worked on either hot or cold AND you could never tell what temperature was going to be chosen by this computerized wonder. I repeatedly called Customer Support and received three different answers on what temperature was considered warm. The answers ranged from 65 to 102 degrees. Also, you could open the lid when the water was running in, which washers are no longer supposed to do.

We will never, I repeat, never buy another Whirlpool, Kitchen Aid or Maytag (other than the Maytag dishwasher) product again. After just two years on the Cabrio washing machine, the bearing on the wash tub began to go out. As it was out of warranty, the cost to fix was greater than just buying a new machine. This was a known problem and Whirlpool failed to remedy the problem. Based on this experience, we went with an LG as a replacement. Before you buy anything, research it.

Machine broke within a year; part backordered and have been waiting since Aug 1, 2013. Customer service says cannot do anything and in her words "Sorry, you are stuck with that machine". Why would I buy another Whirlpool product ever again? Avoid at all costs.

Duet Washer GHW9150PH0 - The washer is about nine years old. Last year I got the dreaded F-11 error code, and had to purchase a new controller board and install it. Now the spider arm on the basket has snapped (cast part). I've been on the phone with Whirlpool for over a half hour now, and all I get is "We have to send a service tech out, and you have to pay for them". I have the broken part in hand, I know the Whirlpool part number, yet they want me to pay for a tech to come see the part and confirm it. I've been unable to talk to a manager yet, "none are available".

I bought my Whirlpool H2 Low HE machine 26 months ago. I purchased a new (not used) machine, and it was not refurbished. Last week, I filled my machine, and pressed start. Nothing. I unplugged my machine, and flipped my outlet breaker. I plugged my machine back in, and nothing changed. 2 hours later, my husband plugged the machine back in, and it worked... for 2 more days, and then it happened all over again. In all, it has happened 3 times. The machine is clearly shorted, and we have unplugged it while we wait a week for the repair man. I was previously under the impression that Whirlpool was a high quality brand. My mother always bought Whirlpool, so I have, too. If the repairman tells me that this is common among Whirlpool products now, I will never buy from them again!

I call in to Customer Service to get someone to fix my washing machine because it wasn't working and when I called, I forgot to have my washing machine serial number at hand. The person on the other side told me that she can't wait for me to get the serial number more than 2 minutes and I ask myself, if they can't wait for me more than 2 minutes to get my serial number, then why should I wait a week to have someone fix my washing machine?

I love the large capacity of the washer. But something is turning my whites YELLOW! I have never had this problem in 40 years of washing clothes. All of my whites come out yellowish and I am getting what could be rust stains on heavier cloth (white denim). Also, I regularly used the soak setting on my old Whirlpool. That setting is not available in the Cabrio. I have tried catching between cycles and the drum is constantly emptied. I wish I'd read these reviews before I bought.

I have read the reviews and agree with all negative comments. There is no point in investing in a high efficiency machine when I have to rewash many dark items several times in spite of always adding the extra rinse cycle. The clothes appear cleaner if I do not add liquid fabric softener, but as I prefer to use my clothes line when possible, I am unable to use fabric softener. Also, although it is supposed to be a high capacity machine, I only fill the tub about one third of its capacity, hoping this will increase the cleanliness of your clothes. It doesn't seem to help.

I bought my Whirlpool Cabrio Top Loading HE washing machine and dryer duo in February 2009. I carried an additional extra extended warranty for an extra 3 years. Now, at the dispenser where you add the bleach, it has rusted. The rust has gotten so bad the lid has detached from the body of the machine. I can't understand how a machine less than 4 years old could rust so badly. I called Whirlpool to complain and they suggested I get it repaired and my cost. A car that sits outside in rain, sun, snow and hail does not rust in 3 years. I bought the machines from Home Depot. The way Whirlpool has handled this, I will never buy another Whirlpool.

I agree with all the unsatisfied customers with the Whirlpool Cabrio! Clothes do not come out clean! I called Whirlpool also and was told to be sure to place my clothes around the "sides" of the tub, which I always did. If Whirlpool was smart, they would take the complaints about the Cabrio and offer the customers a small amount of money towards purchasing another Whirlpool washer. I know I would have appreciated that. Instead I'll go out and buy another washer and not a Whirlpool. Even my kids don't want this washer and it's practically new!

We bought a Whirlpool Cabrio 6300 washer based off the salesman's recommendation (not very happy about this). After the warranty ran out, every time in the spin cycle, it makes a sound similar to a piece of metal banging around inside the cylinder during the cycle. Our friends have told us they had a similar experience and for their machine, they found out the bearings were going out. We've had this machine a total of 3 years. I doubt we ever buy another item from HH Gregg plus will do our investigation on Consumer Buyers digest before we toss any more money out for a washing machine.

I purchased a Whirlpool Cabrio washer and dryer from a local appliance center. Everything was working great. After some time, the washer began to have error codes. I would have to turn it off and restart using more detergent, more water and more electricity to attempt to get a load washed. I did purchase an extended warranty. I reported the issue to Whirlpool and I have had 7 home repair visits while still under Whirlpool's warranty. The first time, the repair tech went under the washer and "tightened a screw". REALLY! The next visit, the motherboard was changed and the issues kept coming back. Well, the Whirlpool warranty was now over so the extended warranty had to be picked up from the appliance center. Things got worse and had continued repair calls. After I had enough, I called Whirlpool and spoke to everyone under the sun. I tossed it outside and bought another brand washer. Several weeks went by and this washer still under the shed, Whirlpool contacted me and bought back my washer, GREAT.

Does not get your clothes clean. They come out of washer smelling due to lack of water. Darks have Detergent Residue on them. My t-shirts have holes in them. Bought this machine in 2010. Just purchased a Whirlpool top load with a Agitator and I am very pleased with the results. We never had any problems with Whirlpool products but this Cabrio should be taken off the market, faulty advertising. Talked to a Whirlpool rep and she told me to bunch up clothes and place around outside edges of machine for best results but did not see any difference. Do not buy this washer. You will be wasting your money and you will be buying a old traditional washer, with an Agitator is your best bet so you can control the amount of water you use. I hope this helps one that is thinking of buying the new technology top load Cabrio with HE.

Whirlpool washing machine M# wtw7340xw2 / S# c14270996 - Bought in 11/26/2012. Never was real satisfied with the way the clothes were washed. They never came out real clean and smelled like there was still soap in the clothes. It has been less than two years and now it will not run. Turn the unit on and all it wants to do is turn on the pump to drain the tub. I'm a refrigeration technician and know how to run a diagnostic test Whirlpool has for this machine. I get an LF code which is water long fill so I checked out the water tube which is ok. So the problem is in the circuit board not sensing the water level. To replace this board is around $350 dollars and if I had someone else do the work I would be looking at over $550 dollars. I only paid around $500 dollar for the washer so it does not make any sense to put a new solid state board into this washer which cost as much as the washer. Our old GE washer lasted us for over 20 years and did a better job washing our clothes. There should be a better warranty on these machines than one year. I did not buy the extended warranty because of the cost and I expect that the product should last at least 10 years or more.

Purchased a new Whirlpool washer and dryer at Best Buy 6 months ago. We complained to Best Buy and Whirlpool about our clothes not getting cleaned. In other words, my clothes are coming out of the washer dirty. My make-up towels come out with make-up, my husband’s fishing clothes smells like fish and my son’s bike riding clothes is full of dirt. Whirlpool’s answer was the technician is reporting that the machine is working fine. Whirlpool told me to use different cycles and detergent etc. and I have done everything they ask, but my clothes are still the same. I told them this is a defected item. A washer should do its job - wash dirt and smells out. I want a different washer and they refuse to exchange this item for another washer after a second call to technician. Best Buy is telling us there nothing they can do for us.

I have a Cabrio washer and dryer and have had nothing but problems. The tub bearing is going out and the washer makes a horrible noise. Now I am getting error codes and the washer begins a cycle and just shuts down. This has been the worst experience I have ever had with a Whirlpool appliance. The cost of the repair is not worth the hassle and I am going to have to replace it. They should be recalled by Whirlpool and replaced for free. I will never buy another Whirlpool.

Purchased a new Whirlpool washer and dryer at HH Gregg about 4 months ago. We complained to HH Gregg that the "low water" washer wasn't working correctly. It will only get about an inch of water in it causing buttons to be torn off... just beating up wet clothes. HH Gregg told us to try a few things. When we went back to HH Gregg with the same complaints they told us it was too late and call Whirlpool. Serviceman came out and said everything was fine with the machine, we just need to load more clothes! We are only 2 people, one of us wear a uniform and needs washed when we may not have a full load. Called Whirlpool to complain again and they said there wasn't anything they would do except send out another service person for a second opinion, which just means taking more time off of work. HH Gregg talked us in to this type of low level washer. We are still making payments on it!!!!

I have had a repair person to my house 2 times with a call in again, for the same problem, upon closing the lid and pressing the start button, nothing happens. One time I had to bang the lid and lean on it to get it to work, that was repaired. Then the start button went, replaced, and now it starts, and then shuts off. Have to play with it before it works, have a call in for service.

DO NOT BUY THIS MACHINE. Mine is less than 2 years old. First one month after warranty expired, the clear lid cracked...$350 to replace! Then a few days ago a rusted circuit board came apart and jammed up my washer. This should NEVER happen. I contacted customer service and they told me that they are not covering this problem and that the service call is $175 and cannot estimate the repair cost. They also could not send a repair person out for 5 days. The washer has not been repaired yet so I do not know the entire cost but it will be expensive!

Cabrio washer lid warps twist and cracks the frame. Not a proper lid design apparently.

Whirlpool Cabrio 6600 SW2 - Somehow a coin or two (?) are under the tub. It is not a high pitched sound. Just sounds like the machine is rubbing against the tub or something when it is being used. It does an excellent job of washing and spin drying the clothes, but the noise irritates my wife, which then irritates me. I took the top piece off and can see a coin DOWN there, but cannot reach it. Must I turn the machine upside down and try to "shake" the coin(s) out?

Cabrio Washer WTW660SW2 - For 2 years I have been getting f1. When I talked to Whirlpool they said they were not aware of this problem. Now I have to pay to fix it. Looked online thousands are having the same problem.

Bought the Cabrio in 2008 and have been very dissatisfied since first week. My husband hates it. The first year the thing started making noises during the spin. They said it was water pump. They have been out three times since. This time we are waiting to see what they say. Luckily I bought the extended warranty and extended it again and it has saved me hundreds of dollars. I feel like we will be going back to Maytag very soon.

We bought the Whirlpool duet washer & dryer in the winter 2011. The washer is absolutely awful. I have to keep it set on the Whitest White setting so every load gets a second rinse. In order for my clothes to smell "CLEAN" I use bleach in every load I can. With the loads I absolutely can't use bleach in, I have to be standing waiting to put the clothes in the dryer or I have to rewash the entire load because of the smell!! My towels are ruined from the bleach and my clothes are faded because of the multiple wash cycles. I have used the recommended "Affresh" numerous times and it does not help! Needless to say this washer was a total WASTE of money! We will be purchasing a new washer very soon! It will NOT be Whirlpool!!

Not even 3 years ago I purchased the very large capacity (5.0 I believe) Cabrio Whirlpool Washer and Dryer top loader set for my family. I have regretted the purchase since the first week. The washer would CONSTANTLY beep during a wash cycle, stopping the process saying it was unlevel. We made every attempt to make sure the load was even all around the basin and that the machine itself was level itself. No matter what we did, it would need to be restarted numerous times during one wash cycle taking sometimes hours to do one load. VERY FRUSTRATING. Now the washer will turn on, but it will not fill with water or start the cycle at all.

I bought a Cabrio 2 yrs. ago and I wish I had my old washer back. I read reviews and checked out a lot of literature and thought I was getting a quality machine. What a waste of hard earned money. I can't get clothes clean, it's loud, and it leaves soap residue even after an extra rinse. Whirlpool products aren't what they claim to be. I had a freezer I bought because I bought a half a steer and it quit running and I lost all my beef - $700.00 worth. From now on I will stay away from any Whirlpool products!!

Top load stackable Washer dryer - Model number YWET 3300XQO. I had two floods with the same washer dryer unit. The first flood occurred in April 2012 and thousands of dollars were paid to repair the home that was damaged due to this flooding. The second flooding happened in October 2012 with the same machine at the same home. This time there were other Whirlpool owners that also suffered with the same issue with the same model Whirlpool machine. Whirlpool acknowledged that they will pay out to fix the damages and the deductibles but to date they are simply playing games on paying out. This is 15 months after the first flooding happened.

I saw on the Today Show that my Whirlpool Duet washer, purchased in 2008 was a mold-producing nightmare. We are now part of a class action lawsuit that seeks redress. When I called Whirlpool Customer Service, I was fed the company line that the problem is that we don't clean the machine regularly. The instructions call for monthly maintenance, but the rep said we need to "wipe it dry after each use." This is an original defect in the machine that Whirlpool refuses to own up to. We had been Whirlpool devotees for years but will never purchase another Whirlpool product.

We had purchased a Whirlpool Duet Sport Washer and Dryer in 2007. Since that time we have had several repairs on the dryer, resulting in us having to purchase an entire new unit in 2011 (4 years old), along with mold that has accumulated in the washing machine on the tub and rubber seal that cannot be removed after several attempts utilizing several products that were recommended. The end result is our laundry that has been washed - comes out with a musty odor. Not happy at all with the "top of the line, best possible machine to produce clean laundry" as was sold to us! This has been a nightmare, and a totally dysfunctional appliance that should have lasted longer than 5 years!

Bought washer, it broke down after 1 year. Repair man could not fix for less than $500. Told him he could have it and fix it and sell it. He turned me down. This week went and bought new washer. Told store they could take my washer and he said No. He told me any Whirlpool washer made in the last 2 years break down and cost more to fix than a new one. That I found out to be true. He showed me plastic circuit board not meant to last. They ripped off a very nice senior citizen. Thanks to my son for going and getting me a new washer. Shame on you, Whirlpool.

I purchased the Whirlpool Cabrio HE top loading washer and front-loading dryer about 7 years ago. It has been okay, but nothing special. Recently it began stopping in the middle of the cycle and showing an F51 error. Then all of a sudden the noise during spin was deafening. Brought out a tech, who came and did some eval. Left with some basic maintenance. Did a load, and happily no more F51 code, but still so very loud during spin cycle.

Purchased heavy duty dual steam washer and dryer in 2008. Recently got some error codes that we could not fix. Had one service company come in and they could not figure it out. Had a certified Whirlpool company come in and they could not figure it out. They called Whirlpool technicians and they were even unsure of what is wrong. Said they could keep ordering parts and trying them to fix the problem. And of course I would be responsible for the parts. And no guarantee it would be solve the problem. Called Whirlpool direct, to no satisfaction. They said they could send the same company out and have them call the tech line while on site and try to troubleshoot the problem. However, would have to wait another 3 days to get him out. Been a week without washer.

I have a Whirlpool Duet Steam Washer that will be two years old in September 2013. It has been making terrible, loud noises during the spin cycle for a few months now. Repair tech told me it was the bearings and very costly. It will cost me over half of the original cost to repair a less than two year old washer. This is my second Duet front loader from Whirlpool. The first one was a drum issue and the rod ended up snapping. Again, very costly so I bought a new one. I should have learned my lesson the first time. I do not agree with extended warranties and it is just an additional money maker for the manufacturer. They should be making the product so people do not have to purchase those.

This is being written for the record. We have Whirlpool's washing and drying machine which were bought in September 2010. About a year later, clothes began ripping. It doesn't end there. The gasket tore and were sucking in socks, clogging the drain pipe. Now the drum is acting up and banging against the walls of the machine. You are not alone if you are experiencing issues with your Whirlpool machines. Put down your experience with your machines and let people know just how widespread the issue is. Hope this hurts Whirlpool and expose their lack of backbone to stand behind their products.

Our Whirlpool Duet front loader washer developed a mildew smell and started making a horrible banging noise on the spin cycle. We had a service man come out and the concrete weight had broken in half. He said this was not uncommon. I just did a Google search and apparently this is a true factory defect. Luckily we had purchased an extended warranty. I always thought Whirlpool was a premium brand but after this experience I will never buy another washer from them. They should do a product recall.

This complaint is a follow-upon the last entry I submitted a week ago. I complained that my Whirlpool washing machine tears holes in clothes, and makes wrinkles that are almost impossible to iron out. Reading that several customers had similar complaints, I was encouraged to call Whirlpool. Whirlpool stated that they had no widespread complaints on this machine. Well, to make a long story short, Whirlpool came out and we paid the repairman $85 to look at our machine and tell us that nothing was wrong with the machine. So, I guess I'm stuck with a worthless machine. BEWARE! Never buy a WHIRLPOOL!!!

Whirlpool Cabrio washer - It's very expensive and it quit after 3 years. Repairman said computer component went out and it would cost $450-$520 to repair and it wasn't worth it. He also told me I should have read reviews first. Whirlpool said I should have bought extended warranty. No more Whirlpool appliances will be bought for our homes or business.

Whirlpool Duet HT - The clothes that I wash in here smell like mildew... Maybe that is because the front rubber is all slimy with mold. I leave the door open to air it out, and I clean it with vinegar, bleach, and expensive washer cleaners, to no avail. I have even tried to scrub the rubber part, but it doesn't come clean. I have had to repair this thing 2x. Very costly. I hate this piece of junk and wish I had my top-loading machine back, or at least one that doesn't make my clothes smell dirtier than when they went in. I cannot afford to replace the thing, as it still makes an attempt at sloshing the water and soap around.

The washer began to start making noises as if coins were in it or plastic breaking every time I wash. Also, it does not wring clothes out good and clean well. I have Whirlpool Cabrio.

We bought this washer (Whirlpool Cabrio) a couple of years ago. First, we noticed a moldy/old smell (which we blamed on our dog). So, we bought plug-ins to freshen the laundry room. Then, my husband began complaining of holes in his shirts. Soon after, my daughters and I have had our clothes ruined by this washer. Many of our shirts and underwear are ruined because the washer tears holes in clothes. Then of course there are the wrinkles that never iron out! We complained to Lowe’s and they told us they had received no complaints and that our problem didn't sound like a "washer problem." Unfortunately, we didn't buy a warranty because we trusted the Whirlpool brand. I got online today to see if anyone else had experience these same problems... and YES they have!! So, next step is to see what Whirlpool can do. From what I have read, they don't seem very helpful.

My Whirlpool Cabrio washing machine. f1 keeps showing up on washer on. Shuts off again and again.

We have had the Whirlpool Cabrio washer and dryer for 4 years now. Let me start off by saying the first 6 months was wonderful. Then after that, the machines were breaking down every time we turned around at the worst times. With 2 adults and 4 children, you see my point. We have had a repairman at our house to fix these machines 6 times and now, we are getting a code on our washer that is F1. Looking up codes online shows to be the computer system of the machine and a $400-$600 repair, might I add. Please save your money and buy a better and more dependable set than Whirlpool. Washers and dryers used to last 20-25 years, or so my parents' and grandparents' did. All of the manufacturers are building cheap junk so we can buy them more often.

The Whirlpool duet model wfw9150ww01 washing machine is a piece junk. After using it for two years, the bearing has gone out on it and it sounds like a freight train. It will cost $600 to repair it. We only paid $575 for it. What a rip off. Whirlpool makes junk only. Buy something else.

The washing machine (WFS10055CD) was working fine until two months after the warranty period...It worked the night before, but in the morning, there were no lights. I emailed Whirlpool, but I received no reply. So, I called their number to ask if they would honor their faulty product JUST out of warranty...They wouldn't accept this...I live in an area with no service agents for them so I would also require freight costs of 1,000 km away...I have had an electrician examine the unit to find it may be the control panel/mother board...seems funny many issues with Whirlpool machines JUST out of warranty!!!

It's a piece of junk. The only time it will finish a wash and spin dry is when it is empty. Otherwise, it stops and lists an unbalanced error code. I opened up the service panels and found no broken hangers or clothes. There’s no way to bypass the system. I have read of similar issues and of course, it's just out of warranty. I assumed the warranty was like other brands but it’s much shorter. What to do? Purchase a washer with dials and not a "brain"; it will last years. Note that the models without a "brain" cost far less.

I purchased a Whirlpool catnip washer from Brandsmart in August of 2010. It worked fairly well, but would sometimes need for clothes to be rearranged in order for the spin cycle to complete. In June of 2013, it started to not wring the clothes out completely. It then stopped working. I called a repairman and got an estimate of $550 dollars, but I paid $578 for it.

We purchased the Whirlpool Duet Sport matching washer and dryer new in 2006 from a local appliance store. The washer was around $1,000. The salesman sold us on the load capacity, telling us it can wash 15 pairs of jeans. We don't overload it, mostly because it's a high-efficiency washer and doesn't use much water (I'm still trying to figure out the concept of how can you clean a whole load of laundry with a little bit of water). It's very quiet, but the cycles take longer than standard washers.

I purchased a Whirlpool CABRIO H2Low top load washing machine approximately 12-15 months ago from Lowe's in Columbus, GA. I have been very dissatisfied with it from the beginning. I contacted Lowe's and discussed the machine and expressed my complaints. I realize that it has a sensor and fills the machine with the amount of water according to the weight of the clothes but have found that regardless of what cycle I place the machine in, it doesn't place over 2 inches of water in the machine. It does not clean the linens, under garments or any type clothes. In fact, it has ruined my designer clothes. It is impossible to get the wrinkles out with an iron. I'm very disappointed in the service we have received with this washer.

Whirlpool Cabrio - 6 Big Problems: I don't write bad reviews on anything but in this case, I feel I have to warn potential buyers. I've owned this washer for more than 4 years. Here are the problems: 1) This washer TEARS HOLES in my towels; 2) It SHREDS some clothes; 3) Loads are UNBALANCED every time I use it, regardless of load type or size; 4) Very LOUD when running. My neighbors can hear it and they are 150 feet behind us. It sounds like someone is pounding on the walls of my house. BOOM! BOOM! BOOM! I haven't seen it, but I believe it might actually be jumping off the floor; 5) It's NOT High Capacity as advertised. Sure, the drum is big, but you can't put much more than a tiny load in it. If you try a larger load, the clothes don't get cleaned; and 6) Whirlpool won't do a darn thing about it. They don't care about the buyer or their own reputation.

I purchased the Whirlpool Cabrio (wtw6600sw2) about five years ago. Last year, the motherboard had to be replaced. This year, it started to have load balance issues on the spin cycle; in other words, it won't spin without sounding like it's going to tear itself apart. It cost $75 to have someone look at it, and to fix it will cost almost $400, and what's next? I spent a lot of money for this machine, and Whirlpool's answer was to offer me a discount to purchase a new Whirlpool. I called Whirlpool and my model does not have a recall, but models with same problems have been recalled. I will never buy a Whirlpool again!!!

At the end of year one, the lid on our Cabrio 7800 series broke. The lid was replaced, at our cost, because it happened 18 days after the 1-year warranty expired. We even asked for an appeal since the warranty had expired so recently. Of course, Whirlpool said no. Now 8 months later, our lid is broken again. During the first broken lid fiasco, my husband went to Lowe's just to check out the lid on the Cabrio floor model. He found that just 1 short year later, the design of the lid had been changed. Hmm, wonder why?! Still there is no recall. Has anyone else had any luck? Thanks for any info!

Whirlpool washer cabrio WTW7800X - Lid broke for the second time in less than a year. It is a defective part. Whirlpool should recall it. I will never buy Whirlpool again. The lid costs more than $200 + labor to replace.

I purchased this washer model WTW4950XW0 new. Within 6 months, it stopped spinning and was repaired under warranty. The spin actuator was defective. Great. A few months later, it stopped spinning, repaired under warranty and the spin actuator was bad. A few months later it stopped spinning, repaired under warranty, and the actuator was bad. Great. Another few months it stopped spinning again. This time, Whirlpool sent someone to repair it, another bad spin actuator. This time we had to pay for the part. So now that we are completely on our own, it stopped spinning yet again. Let me guess. The spin actuator is bad!!! Incredible. What a piece of crap. This washer was never used heavily.

Whirlpool Dryer Model #108409 - This dryer has given me problems within a year of purchasing it. I thought that I was investing into a good product by paying more money, $1677 to be exact. Technicians have been to my house on three different occasions and yesterday the repairman wrote that the dryer in not repairable. Badcock Furniture store in Hinesville, Georgia said that they can do nothing. BWG, who is responsible for the warranty, wants to charge me to have it repaired even against the report of the repairman saying it's non repairable. VERY FRUSTRATED WITH WHIRLPOOL... I will never by another Whirlpool product. I bought this product in April of 2012 and it did not make one year before it started giving us problems. The repairman also said that the dryer was probably dropped in transporting it and it could not be detected from just looking from the front view.

This piece of junk just broke down not even one year after the purchase. Every singe Whirlpool washing machine has broken one way or another. This one will set the wash time for 57 minutes, and exactly 24 minutes left in the cycler, you hear this big crash and then everything stops. Another dumb thing about this piece of crap is that when the problem happens, the POS keeps the lid locked so that you can't tell what the problem is. What morons would put a lock on the lid? It's not like someone's going to take a jacuzzi bath!

I am waiting for the third repair on my front-load washer. I purchased them a year ago and was very satisfied with the ease of use. But in April of this year, the E2F3 started flashing up after I put in a load of clothes. I called the repair line and they sent a guy to check it. Determining it was a sensor, I waited three days for the repair. Then, almost two months later, now, it did this again. He called WP and they said to replace the sensor again. I waited two days for the repair. Before he left, he started the washer to run through the cycle - no problem. I then put in a small load of clothes, and almost immediately, the washer stopped and the E2F3 was flashing again. I called for a repair, and am again waiting (without a washer) for the repairman to come back on Tuesday!!!

Our Whirlpool Cabrio Washer is barely over one year old, and it's getting increasingly louder (I can't hear the TV in the other room). I researched this issue and found this is a common problem with the upper and lower bearings. Check it out on YouTube; it's easy to find. Whirlpool should buy these back! Is anyone aware of a class action lawsuit against Whirlpool regarding these pieces of junk?

I purchased the Whirlpool Cabrio about five years ago. Last year, the motherboard had to be replaced. This year, it started load balance issues on the spin cycle; in other words, it won't spin without sounding like it's going to tear itself apart. It cost $100 to have someone look at it, and was going to cost almost $400 to repair, and what's next? I spent a lot of money for this machine, and Whirlpool's answer was to offer me a discount to purchase a new Whirlpool. Do I have "Stupid" tattooed on my forehead? I will never buy a Whirlpool again!!!

We bought the Whirlpool Duet set for $1,000 18 months ago. About four months ago, it started shredding our clothes. I would get them out with holes in them, but there was nothing sharp in the washer. Then the grey outside seal started deteriorating and getting tiny balls of rubber all over my clothes, ruining several white shirts. It always smells like mold. I just went to get my clothes out of it to find out it leaked water all over with that disintegrated rubber from the seal. The seal had completely ripped from the top to the bottom drain for no apparent reason. Now we are replacing the below. We JUST paid it off this month. It is crazy, it is already breaking!

I purchased the front load washer 4 years ago and the board went bad in 2 years. It costs more to fix it than the washer is worth. Stupidly, I purchased the top loading Cabrio and it has gone downhill from there. Has always sounded like a jet taking off in the spin cycle. Then 18 months into the purchase, it started with grinding noises and load balance issues on the spin cycle. Seems like they have a lot of issues with these Cabrios. Spent a lot of money for nothing. I will never buy a Whirlpool again!!!

I purchased Whirlpool washer in 12/2011. Immediately, I noticed the noise and called service. It was a whistling noise. The clerk told me nothing was in the manual and it would cost $65 to have a tech come out. He advised me to wait until it was louder and more consistent. I called again when it was. Gear case was replaced on 5/2/2012 five months after purchasing the machine. I called Whirlpool again in 5/2013 - same problem. I was told the diagnostic call would be $95, labor which is extended for a major job is $85 and the part would be $290. It would cost $470 to repair as the gear case was guaranteed for only three months.

After almost 5 years of satisfactory performance, our $1200 Whirlpool Duet washing machine WFW9400SU1 requires repairs costing over $1100. Similar to another complaint listed, some parts rusted out, leading to extensive damage during use, which we realized only after the spin cycle became incredibly loud. Now the entire gut of the machine (bearing, drum, arm, casing, etc.) needs to be replaced - $900 parts and $200 labor. I trust my repairman (who said they'd seen this type of problem before with Whirlpool) especially because he recommended buying a new machine instead. I called Whirlpool, and they said they could do nothing for me which made me very angry. This is a mechanical problem that could have been avoided by using proper materials. Whatever happened to the washing machines that would last 15-20 years?

We purchased the washing machine on February 2, 2013 and initially noticed that some of the clothes were still dry when the complete load was over. Meaning that I am not saving water cost because I then have to rewash the clothes and pre-scrub the clothes. Then a little over a year later, the machine is making this extremely loud piercing noise when spinning. The cost to replace the part is $250.00+ the repairman's fee. Whirlpool says there is nothing they will do. From reading the other reviews, this is really sad because of the numerous people having the same issueS with a capital S. I definitely would support a class action suit.

My Whirlpool dishwasher is not old. It has hardly been used, and the "board" is bad. My washing machine, a duet, is not old, and the knob to turn it on broke. I am returning the knob to Whirlpool. Perhaps they can duct tape it and make it work on another machine and make big dollars on someone else that buys their junk. This is the LAST piece of junk that I will ever buy with a Whirpool name on it.

We purchased a Whirlpool Duet machine in September 2010. About a year ago, I started noticing tears and stains on clothing. Luckily, it was always on a washcloth or blanket, nothing special. Last week, it tore a 3-inch hole in my good jacket. I was not happy! My husband and I checked inside the drum and all around the seal. Neither of us found any rough edges. I thought if I called Whirlpool, they might have had a recall. They assured they had never heard of this problem. REALLY!!! Just look at all these e-mail complaints. Back to the old top loading - basic wash machine. Definitely not a Whirlpool!!!

The washer started to show error code for the door and washer would not restart. After removing the top of the washer and checking the door switch to see if there was a loose wire, I traced the wire back to the micro control unit, and upon inspection of the micro control unit, I found that the terminal that the door switch wire was attached to was loose and not making contact with circuit board.

I have had a Duet for 3 years. Within the first year, leaking and loud roaring noises. Tech came out and said that was normal. They used a material to cushion the noise on the panel. Then the next call replaced water pump and then seal. Then they said the tub need glued. Guess what, leaking is worse than before. I'm waiting to hear back from them. The last tech told us to carry the extra warranty. It was a lemon. Nice to know.

Whirlpool Cabrio top loading washer model WTW6800WW1 - I bought this washer 3 years ago. It cost me about $900. It has become very loud. I had the repairman here yesterday fixing my dryer. When he heard the washer, he told me the bearings are gone and it's just a matter of time before the machine dies. To fix it involves a total rebuild of the motor, about $600! WTF! This is my 3rd washer in 19 years. There is something seriously wrong with appliance manufacturers. They no longer care about their reputations, and just produce crap! Expensive crap! Needless to say, I am now shopping for our 4th machine, which will be a Speedqueen basic washer with a 3-year warranty!

Whirlpool Cabrio washer - Do not buy this washer. I have never placed a comment on the web before, but after reading about the same problems over and over, there should be a class action suit. The spin cycle will not balance. You have to stand over the washer and readjust the laundry. I called Whirlpool and I was told to unplug unit for 5 mins. This is a $800 washer that lasted about 2 years.

Whirlpool cabrio wtw7800xwo - During the 12th month of the use of this washer, the lid broke. I called Whirlpool to schedule a repair on it. I got someone here to repair it, and it was 7 days over the 1 year warranty. I don’t think this is fair when they sent the repair guy out too late when I scheduled this right before the 1 year was up. I came about looking this up online, and I find I’m not the only one with a 1 year lid. My next washer will be a 1980's built to last. This was the worst $1,100 I ever spent. I had to choose 1 star. Wish it had a choice of - ★★★★★.

We purchased our first front-loader washing machine (Whirlpool Duet WFW9250WW00) just over two years ago. Since we purchased it, it has torn clothes and we have replaced the drum baffles twice (this would be the third time, but we are throwing the washer out), the drum seals twice (another place clothes can get caught). I had adjusted my washing (maybe I overfilled the washer, maybe I was using the wrong spinning speed), but every so often clothing would come out with holes or torn. The drum baffles must come loose before they come out, and clothing can get caught underneath them (I think that is where the tears occur). It has happened at least once a month and I had spent a fair amount of time trying to figure out where the clothes got caught and torn.

In 2005, I purchased a Whirlpool front-loading automatic washer for $700 plus. The machine had to have repairs on it several times at my expense. Then in 2010, I had to replace it and spent another $700 plus on the same type of washing machine. Whirlpool would only discount $100 of the cost. The second machine three years later is now also needing repairs. I spent a total of over $1,400 in 7 years on two washing machines not including repairs and parts. It also took forever to find the parts, so I went without use of a washer for one month. I called customer service and said they couldn't do anything for me the second time around with them. I will never buy another Whirlpool ever! You would think a company would care about their customers but they don't. They make their stuff cheap and charge an outrageous price.

On 12/31/2009, I purchased a Whirlpool Cabrio, model# WTW6800WW1. I was excited as we have never spent that kind of money on a washer. We felt as though we had purchased a higher end washer and would have it for years to come. Wrong! About one year in to its use, I began to think it was getting louder during the spin cycles. I thought I was just being critical and it was just my sensitive ears. Now just past the two-year mark, I know it was not me. It’s the POS washer. It is so incredibly loud, not that you cannot be in the same room as it is during the washing time especially the spin cycle. In its defense, my clothes got cleaned.

Most of my appliances are Whirlpool - dishwasher, refrigerator, clothed dryer and the Cabrio washer. The washer before this one, I had it for over 10 years and replaced it because of rust (that's another problem with Whirlpool - rust). Now the Cabrio hasn't got all kinds of problems - UL, F1 and jumping. The serviceman asked me for $450 for repair; it included a set of springs for the drum, a new electronic board and a 30-day warranty on parts and labor. I'm better off buying a new one (I can't afford at this moment). My wife is scared of the darn thing and refuse to use it so now I have the job of washing and standing guard to make sure the washer doesn't leave the garage. Thank you, Whirlpool - and my refrigerator works fine all rusted.

I purchased a Cabrio washer and dryer in 2011 and sold it in 2012 for half the price. I was tired of my clothes not being cleaned. My husband and I work in an office environment so our clothes do not get real dirty. On the other hand, we do work around the house and garden. When I put black pants in the washer, then take them out, they look clean because the mud is still wet. When I take them out of the dryer, it is dry mud. I called the company and they said get someone in our area to come in and see if anything is wrong. Yep, they came in, charged me $150 and said that nothing is wrong; they cannot find one thing wrong. I used the washer for about another 6 months and thought, "This is crazy! My towels, bedding, nothing is clean." I then sold it for half price and I am now using a totally different brand. I will never purchase a Whirlpool again!