Whirlpool Washing Machines Reviews

I just want to say that this washer is indeed a colossal waste of money. I bought an HE machine thinking I'd be environmentally responsible, but the amount of times I have to re-rinse clothes negates that. What's worse is that clothes come out dirtier than when they go in. That's right--just put a brand new set of sheets in the washer and when they came out, there were dissolved detergent marks and gray, linty patches all over them (this using warm water and a soft gel detergent)--resembling dirt you might get from hanging clothes on a mildew clothes line. I can't tell you how many times I need to re-run the drain and spin cycle. This wastes time, water and quality of life. I'd try to re-sell it on Craigslist but wouldn't want to subject anyone else to it--not fair even at $100!

The wash machine is JUNK. We paid $2500.00 for our washer & dryer at lowes in 2012. I HATE IT from the start. It has destroyed most of my clothes. I hate doing my clothes. The water does not get my clothes wet, they don't get them clean AND the washer don't even get them wet. THEY need to do a recall or get us a lawyer. ALL the money I have put in this washer. The price we paid for them is a SHAME. IT is WRONG they are telling people that this washer is the best. They lie. I HATE HATE THEM.

Whirlpool Cabrio - I have had the same experience as those others that have written reviews - over $1,600.00 (on sale) - approximately 3 years old and I was just informed by a service repairman that water has leaked from the center of the tub into the motor and it is "trashed". I went to the Whirlpool website to chat with a representative and they are sorry but "unfortunately, we cannot guarantee there will be no repairs or parts replacements needed as components do deteriorate or fail on occasion due to factors over which we have no control" - they went on to say that since the washer is approximately 3 years old "there would be no assistance that we would be able to provide toward repairs". I agree that a class action suit should be considered since Whirlpool is taking no responsibility for a machine that costs too much - makes your clothes smell and lasts for such a short time. Highway robbery!! The dryer is no better but at least it is still working (today anyway!).

My 79 year old grandmother hasn't used her Whirlpool washer in 5 months because of defects that Whirlpool USA thinks they are going to fix. Really??? How long is she going to go without being able to use her washer that she bought from your company? Is it going to take a year? 5 months!!!! I should be billing you for all of the out service of laundry we are having to pay for because of this inconvenience. I have never experienced worse customer service and more of a waste of my time and my dad’s time. I hate posting this but the only other option is therapy for my family from dealing with this insane issue.

I've had so many problems with this washer. Everything has been replaced on the machine and it is still a failure! It has overflowed 5+ times. Stopped draining 4 times (fun getting water out of it...). Have been without a washer for a total of two months! My In-Laws have the same and theirs hasn't been a problem (however it isn't used as much as mine.). Hopefully mine is just a Lemon! I'll never buy another one!!!!! Especially from Lowe's. They deem it only a lemon if it has had the same issue for 4-5 times. That is with the extended warranty! TO THE DUMP IT GOES!

We bought a Whirlpool Cabrio 2 years ago and they are an absolute piece of junk!!! There is only 2 people in our family so it's not like we are washing big loads. It doesn't get my clothes clean and the clothes stink. I have followed the directions on cleaning the washer and it does not good. Now my clothes are soaking wet at the end of the cycle so I have to put it on drain and spin just to get most (not all) the water out of them. And when I take my clothes out, they are just as dirty as when I put them in. Called a technician and it's going to cost over $400.00 to fix. This is nothing short of robbery!!!! This machine is a piece of junk. I read over 500 reviews on this washer and they all had problems that cost as almost as much as the washer cost to repair. There really needs to be a recall or a class action lawsuit against Whirlpool.

18 months ago my husband and I bought our first Whirlpool washer and dryer to go with our first home. 6 months and the dryer stopped spinning. There was an issue with the belt. 12 months later the washer has stopped draining and spinning. It is 2 months since our first filed complaint with our extended warranty company and we still don't have a washer that works. I don't care if I have to take my laundry to the river and beat it with a rock. I will never buy whirlpool again.

I absolutely HATE my Cabrio washer/dryer. I cannot get the mold smell out of my clothes. The clothes come out dirty and smelly. I have no idea what to do about it. It was a huge sacrifice to purchase these and a complete waste of my money. Whirlpool - please stand behind your products and take it back! Worst purchase I've made in years.

This product deserves ZERO stars! I purchased a Cabrio washer\dryer in October, 2013. I have carefully followed the instructions for the washer. I am hugely distressed about the large amount of money I spent on a washer that is absolutely terrible, horrible, awful...no words can adequately express how bad this so-called washer is. The low-water washing has torn up all of my new towels in the matter of a couple of washes. It has completely ripped out the hems of the towels and pulled long ragged strings in the towel. And these were not cheap towels. I am mad at myself for not researching better before buying. I hope my complaint can save another consumer from the misery I am suffering because of this shameful product.

Purchased Cabrio washer in June 2011; in May of 2014 repairman said tub seal was leaking and new bearings were needed at a cost of $400. The washer was still working, but sounded like a freight train, very loud. My trusted repairman said to purchase a replacement, this time with an agitator (the Cabrio has no agitator). 2 additional points : the Cabrio took 63 minutes to wash sheets; other loads required similar long cycles, something they don't mention with new "efficient" washers. Also, agitators will no longer be manufactured in washing machines within the next 2 years. : (

18 months ago, we purchased a Whirlpool Duet Washer and Dryer. Having previously only purchased Whirlpool washers and dryers for over 40 years, we decided to continue because we had enjoyed positive experiences with all of our previous purchases over the years. Now, our washer has quit working properly, the door locks and won't open on the washer and the repairman arrived today with parts to replace based on the code messages popping up on the washer screen. However, now, he's not certain if the motor has burned out or if it is some other problem. We also purchased a French door frig from Whirlpool barely 13 months ago (bottom freezer) and recently had to have that repaired when one of the electronic boards went out and the freezer quit working and icing up.

Our 2005 whirlpool duet washer steel drum and plastic tub broke. My husband diagnosed the problem and opted to fix it to save money. The parts are under warranty but you still pay labor and technician visit running up to $250-$300. The plastic tub was obtained only if we paid for it $100 and the steel drum they sent under warranty. The plastic tub has a hole with a black plug and sensor in it. There is a discrepancy in the measurement of the old tub and new tub's hole that is slightly larger, therefore when installed a steady stream of water leaks out. I now have 3 plastic tubs as that was their solution, to send more of the same that did not measure correctly.

The machine pass all the cycles but the clothes are only very wet and still dirty.

We bought a Whirlpool washer (Model # WTW4900BWO) and dryer (#WED4850BW) and within 2 months I was having problems with the washer AND dryer. Every time I washed a load of clothes, the clothes would have some yucky stuff hanging all over it. I called Whirlpool and was told to try setting the washer on 1 Rinse with Softener even though I never use a liquid softener. Their suggestion did solve the problem, but why doesn't a brand-new washer work the way it's supposed to? A short time later, my dryer buzzer stopped working and the knob would not advance when set on the Energy Preferred setting. I called Whirlpool again and was told they did not have a service technician in the area where I lived and that it was not likely that one technician would come on the same day to service both machines.

I have a Whirlpool dryer for about 8 years. The lint catcher has some holes so I called the 1800 phone no. that I got from the dryer and order the part. That happened in May 18 - I pay for it. I have been told that I will receive the part in 5-7 days. Today, Aug. 27, I called see what really happen with my part. Well I have been transferred from a department to another. I waited over an hour on the phone. No employee can find my order in the system and hey keep on telling me that I did not order! In the end, the order have been found. They told me that the part has been in the back order and I will receive it on 9/12/2014 - 3 weeks away adding up to 4 mo since I order and my credit card was charged. I cancelled the order> I really do not want to deal with Whirlpool ever again. I am happy to pay for a new dryer - some other brand and put in the garbage the Whirlpool - for a lint catcher and bad customer service.

I am extremely disappointed in my new Whirlpool washer dryer matched set. My washer started to leak at less than 6 months of age, and my clothes are extremely wrinkled due to excessive spin and smell absolutely foul. I have adjusted the spin cycle to the lowest setting to prevent wrinkling as suggested in the product materials. I have cleaned the washer with the recommended product on the clean washer setting, although now with the leak, that means a good floor mopping too!

I thought with the big tub I would be able to wash my king size bedding and other large things. There's barely enough water to wash a small regular wash. Since it has no water it does not clean my clothes. Why the big tub if you can't use but one fourth of it?

Whirlpool Duet 3.9 cu ft High-Efficiency WFW9451XW00 - Hear my first experience with Whirlpool. I purchased a washer machine 30 April 2014. Guess what - machine stop working suddenly on July 30th, just about three months later. I had a lot of guest from overseas. While they visit me, I did not have my washer machine. How embarrassing. It was big mistake to buy Whirlpool. It is all made plastic inside and they uses cheap Chinese material. Anyway, technician came house to check what the problem was... all control system was burned. He ordered almost 10 parts from Whirlpool on 04 August. Whirlpool scheduled delivery for 20 of August. I called them for them to send the parts faster so my guests could wash their clothes. They send them little faster for August 16. After a day, technician was in the house again. I waited about 3 hours for him to fix my machine. He was really nice guy. He put install all new parts. Just in front of me, new parts broke after 5 minute. Whirlpool still did not contact me about their decision. Today is August 26th... I called them 5 time already - Nobody give me useful info. NO Whirlpool, guys - bad service.

I would like to apologize for choosing Whirlpool appliance for our need, and also like to thanks you to provide us the worst service in getting our Fully Automatic Washing Machine by your company. We gave our machine for repair on 1st August 2014 with Service Request No. ** and the last complaint number regarding the same is ** Dated 12/08/2014 and till today we are eagerly waiting to get it back. But if your company has sold our machine then kindly send that money to us. Thanks again to make us sure never to buy any product of Whirlpool and not let any of our known one buy the same.

Bought the Cabrio washer in March 2011. Have had the same problems as everyone else. The machine is constantly off-kilter, does not wash well due to lack of water. Sounds like a freight train when spinning. Bulky clothes don't drain properly and have to be rinsed and drained a second time. After one year of ownership, the entire control panel had to be replaced. The next year, the same control panel had to be replaced again plus a water valve had to be replaced. Thank God I bought the extended warranty. The repairs would have cost me $1000, more than I paid for the washer in 2011. Total piece of junk. AVOID AT ALL COST!!!!

In March 04 2014, I purchased a Whirlpool washing machine. After having had a Whirlpool for 17 years without any problems with it, I purchased another one. This last one is a piece of junk. I don't even want to talk about the noise, I think it is expiring or on its last leg. They should fire the engineers that invented this model and bring back the other engineers that invented the one I had for such a long time, they far surpassed these space scientists that they now have. On August 8, I called Whirlpool, they sent me someone from Dino's appliances. This man tells me that there is nothing wrong with this machine and that he re-calibrated it. Whatever that means, it is still not wringing the clothes properly. There are only 2 people in my household, so my loads are not very large. I even tried this "Drain & Spin" cycle after the wash was completed and the clothes still came out too wet. I also have a Whirlpool Dryer and I will not replace it with the same brand. I also will never buy a Whirlpool product again and will make sure that I will share my experience with everyone I know.

Last year, our clothes started coming out too wrinkled. And until recently, it's making a loud noise like an airplane. I called Whirlpool, and the only help they can give me is finding a company that would do service and would charge a lot.

I bought a Whirlpool washer and after a few months it started acting up when spinning. I contacted your so called customer service and they gave me the runaround. Told me I wasn't loading it right. I'm 60, I know how to load a washer. Well it got worse and worse and finally went kaput. It's going to cost over $100 to fix the springs and I was told it was your lemon and all that brand was bad. I will never buy another Whirlpool product because you won't stand behind them....

My Cabrio washing machine is 3 years old, and is "working" the way it has been designed to work. It does not clean clothes and it consistently has a foul odor. Due to the odor, I must use the cleaning cycle with Affresh (pricey product) 3-4 times weekly. Even that is insufficient. Because it is in an indoor laundry area, the odor permeates the hallway and nearby bedrooms. The extra cleaning cycles are contrary to the "energy efficiency" of the washer, and detrimental to the severe drought conditions in California. When I contacted Whirlpool about my situation, they recommended I substitute bleach for the Affresh to keep the cost down.

WTW4900BW1 - The only problems were not enough water and way too much noise!!!

Whirlpool cabrio mod. WTW7300XW1 - I purchased this washer Nov. 2013. It did not work right from the day of delivery. Our clothes come out dirtier than before washing. Machine smells awful. I spend more in machine cleaner than in laundry soap. I have always purchased Whirlpool. Very dissatisfied with this model.

If there had been a choice for no stars I would have given it none. I bought the Cabrio washer and dryer 2 years ago and been dissatisfied from the beginning. It was recommended to me by the repairman who gave me the bad news that my old Whirlpool was not repairable. I suspect that his recommendation came from the fact that it has a good record with regard to repairs and not that it did a good job cleaning clothes.

August 10 2014, I purchase a new Whirlpool HE. Monday can't wait for the delivery of my new washer! I'm ready with my HE detergent & 2 loads of dirty laundry. Tuesday, I want my broken old Kenmore washer back! My kids clothes came out dingy. Did a second rinse & spin but didn't help. Second batch had to be rewashed. Some areas were not even wet. Had to pause it to add more water to & again to rinse it. Plus I had to mix my softener into a cup of water to add it on rinse because I forgot the rinse ball, unlike the old washer where I add into dispenser & forget about it. So unhappy & dissatisfied.

WTW5640X The machine is tearing up clothes of many including mine. I gave them the benefit of the doubt and thought I had over-loaded the machine. Not so. There has been nothing run through the machine other than clothes and bedding. When I called for service 1 1/2 months after warranty is out of date I am told I can have a service call including parts and labor and another year warranty for almost $400. If it weren't for the numerous reports online of the machine doing the same to others I might have gone for it. Shame on you Whirlpool. Are you the next GM?

Everything I have read is what I am going through... First the clothes didn't come clean. Lint piles on everything dark... Then at 1 yr and 7 months old, the drum and spin mechanism breaks. It cost me $333 in labor... Should have cost me nothing as far as I'm concerned. 2 weeks later, it's putting a code up that the hot and cold lines are crossed. Nope, it's the whole computer board. Whirlpool again said they will just pay for parts... piece of crap. I paid for the best... Sure didn't get it.

Microwave Hood Combination...moisture sensor failed...potato caught on fire. Service company Whirlpool sent failed to show (Whirlpool selected a repair shop over 100 miles away). 2nd service company told me sensor failed and they would return with new part (ignoring the fact the white microwave was not gray and black) in a few days. If I wanted a new microwave without the dust and ash, I had to call Whirlpool. Whirlpool is ALWAYS experiencing a high volume of calls.

The machine purchased in 2011, 3 years old, will cost as much to repair as to buy a new one. I got exactly no satisfaction from Whirlpool. They said there is no recall so they wouldn't assist. There are only 2 people in my house, so how could the washer be so junky. What would a large family do? I have spent $140 and won't spend another dime on a Whirlpool appliance.

I bought 2 Cabrio washing machines for my two homes along with the matching dryers. They worked for about 3 months, then the washers displayed OL Error during any wash cycle. I tried to contact manufacturer and have not been able to get service without charge. After reading the many posts I am not sure if I should dump both or start investing $$$ in service calls.

I have never had a complaint with a washer before. The heavier items do NOT drain properly and I hate that there is no way to go right to "drain" on the cycle-- as there was on all former machines. The machine also moves on the floor --a lot. I asked for a "simple" washer. Bought this last week--now I find that this model is already discontinued! I am happy with my Whirlpool gas drier (bought last year).

They really don't make them like they use to, do they? This Whirlpool Cabrio aka Caprio has given us problems for the past 3 years, we've owned it for 5 years. It doesn't matter how much, or how little clothing you put in this washer machine. It will start going NUTS, Thudding, Banging against the inside of itself, completely out of whack, and then it will show a UL where the time is shown.

There is almost NOTHING I like about my new $1000 Whirlpool Cabrio Platinum washing machine! The clothes don't get clean. Stains become PERMANENT because clothes are spun and matted so tightly together, the 2 inches of water allowed into the tub can't dissolve them. Fabric softener stays a gummy substance because it has to be SUCKED out of the dispenser, not sprinkled out with water.

I agree with all the other reviews listed here! How in the world is a washer to get clothes clean when there is no agitation? Or enough water to even cover the clothes? This is a complete waste of time, one cycle can take an hour or more, because the "extra rinse cycle" is necessary. And it takes 20 minutes to just "sense" the load. What a crock. And yes my clothes smell also. Please any recourse besides buying a new washer? Does Whirlpool stand by the product?

My complaint no. ** date 11/07/2014 till date 06/08/2014. It's noted solved by services department after 100 calls by me. They Reply no parts available from company so if you buy washing machine, be careful about Whirlpool washing machine.

My washer worked less than a year. I finally called Whirlpool and they basically said, "we're a big company and you must for the rusty, broken drive shaft, pay for all new computer face plate, and service repair." I contacted the FTC and they told me they needed more complaints in order to make them do a recall on Cabrios. Good luck!

My Whirlpool washer broke down on July 06, 2014. I contacted the local supplier (Unicomer Trinidad) on July 07, 2014. Their technician came on July 10, 2014. He said that he will have to check and see if they have the part that is needed to repair the machine, they will contact me the next day. No one contacted me. I called on July 14, 2014. I was told that they do not have the part and it has to be order. It will take about 2 weeks for it to reach them, no one contacted me since. I contacted them (Unicomer Trinidad) on August 04, 2014. I was told that they do not have the part and it will take 2-3 weeks to reach them.

I have owned this Whirlpool Cabrio machine and dryer for almost 5 years. It has been a nightmare. I am forever getting it fix. Now it's the notorious LD light, not draining, and it has actually drained, and the company I bought it from does not repair them due to so many problems. Got a plumber to look at it and got it to work.. This is after the company came, charged me 130.00 to tell me they don't repair it.

I have the same lid closure issue expressed by many consumers and whirlpool refuses to acknowledge this as an issue, only recommends purchasing a new lid at $225. Lid design is flawed, metal L bracket connects to plastic housing/trim/side of lid, causing glass to pop out and stress cracks between screws. New models of same washer have redesigned lid, no cross reference part number or dimensions listed to determine if new lid will fit.

Purchased Feb 2013 - worked okay until one month ago. Now stalls in the drain and spin cycle. The rotation of the drum sounds awful, makes a loud grinding noise. I tried doing the diagnostic "reset" of holding the Temp button in for 3 sec, release, 3 sec more but that didn't work. Also, I have noticed clothes are DRY after the Wash cycle! Managed to interrupt the wash and unlock the lid and was very disappointed. This is not a good quality piece of equipment. This seems to be a very common problem. How unfortunate.

We have had the washing machine about four months. When washing sheets, they twist up badly. The machine does not seem to get the clothes very clean. It seems that it does better when we put it on the "bulky" setting for all washing that we do. More water is needed I guess.

I am completely dissatisfied with the Whirlpool Cabrio top loading machine. Our washing machine is less than one-year-old. It doesn't get the clothes clean, especially the darks, and it is so rough on the clothes that they come out twisted tied into knots. The dark clothes come out dirtier than they went into machine. Even though we use the dark detergent on the dark clothes and program for an extra rinse cycle, the clothes come out with white powder all over them. They need to be washed again and sometimes again. And sometimes they still don't come out clean. That is not very energy efficient. The clothes come out of the machine so wrinkled that everything needs to be ironed. I can imagine making washing machine that doesn't do its primary function, which is to get clothes clean. Today's families do not have time for this extra work.

Cabrio HE will not clean clothes. Have to play with it to get it to run. Bought house in October of 2012. This is July of 2014, less than two years old....how sad this is....will buy a new machine as soon as I can save some money. Do yourself a favor, DO NOT buy this machine.

Need a motherboard because there are no lights on the control panel at all. When I open the door, the light inside the machine goes on so I know there is power. Motherboards are back ordered from the factory. We have waited weeks and there is no ETA. Is there a bigger problem that I need to know about?

Bought a Whirlpool Cabrio HE washer over a year ago. Recently, the spin and drain cycle stopped working. Went to find a repair person only to learn that many don't work on this model because of all of its problems. Did find a company who replaced a part ($100). Now sounds like a thrashing machine when it spins. However, now the machine won't even go through a regular cycle. Don't buy this brand!

Clothes never feel clean, feel gritty and linty. See grit in dryer lint container all times after drying clothes. Always use extra rinse to no avail. Worst machine I have ever used in my 82 years. Now itching all over my body.

WHIRLPOOL WASHER FOR SALE! Your clothes will come out just a bit dirty, but that's OK isn't it? (You can see for yourself.) Oh yeah the Smell. OMG, it's a heavenly "Wet Dog" smell. I know you'll be as happy as I am with this WHIRLPOOL CABRIO WASHER. I almost forgot to mention, that most clothes will come out dry (not because of the high power spinning cycle) so you'll save on your power bill, since you’re not using the dryer... This is a must have WHIRLPOOL CABRIO WASHER - NEW, ENERGY EFFICIENT. You'll use little to no water, another savings! But you'll spend a wee bit more for the HE detergent, sorry! Oh yeah I forgot to mention it's still under WHIRLPOOL 1 YEAR WARRANTY. You'll BE GLAD YOU PURCHASED THIS WONDERFUL MACHINE... Just as I am! :-)

I purchased the Amana washer # NTW4560YQO 10 months ago - when I put on the warn setting I would get an alternate cold warm but a warm wash. At the beginning of July suddenly all I got was cold water. The machine is still under warranty so I called and I got an authorized repair person who came out and replaced the mixing valve.. then I went to wash clothes and yes all I got was cold water. The authorized repair person came out and could not figure why. He called Whirlpool tech dept and they told him it was working the way it was supposed to. Now it does not give any warm water so I do not know how the tech person can make that statement.

In August of 2013 the lid on my Whirlpool Cabrio, model #WTW7800XW0 simply 'fell apart'. This washer was purchased from Lowe’s in Live Oak, Florida on August 23, 2010. Lowe’s put me in contact with the authorized repair service, A&E Factory Service. The A&E technician arrived and told me the hinges were the cause of the lid breaking apart. He ordered a new lid and new hinges. When the lid and hinges were delivered the technician came back to my home and looked at the hinges again and said they didn't 'look that bad' so he didn't bother even opening the box with the new hinges. He just put the new lid on and said I shouldn't have any further problem.

We bought a washer in Sept. 2014 and it was used for 4 months before we left and went south for the winter. When we came back in May, we started hearing a loud banging noise so we notified Whirlpool since we were still under warranty. They sent a repairman and he said he needed to take the washer in so he could repair it. They have sent the part out 3 times and they said it was chipped or cracked so another would need to be sent. This has been going on for 2 months that we've been without the washer and today we checked and supposedly another part should be coming. They tell us our warranty is only for parts and labor not replacement. Help would be appreciated. Thank you.

I'm so disappointed with this product. It's only a couple of years old, which seems fairly new as my old washer was over 20 years old when I finally got rid of it because of the noise it was making! First, the Cabrio stopped draining and spinning, even though the display showed that the cycle was done. Phoned Whirlpool, and the best they could do was send out a repairman - at our cost, of course! We refused, and kept using the machine - put it on for an extra drain and spin. Then, it stopped working completely! My husband hauled it out to a repair shop and was told it needs a new motherboard at a cost of $400 plus labor! This was an expensive washing machine, and I feel Whirlpool should offer its customers better service! I guess we need to buy a new machine - definitely not Whirlpool!!

We bought our Whirlpool washer and dryer set through a PX at Fort Hood, Texas. Took it home, plugged it in and... nothing. Called the service desk, and they sent a repairman right away. He replaced the panel and the water intake fuse (I think? It was a fuse that dealt with the water filling) and then we were off and running. I thought, "Great! Now I can wash laundry!" After about a couple months, the washer would be so stinking loud in the spin cycle, we would plan outside activities ha ha. Fast forward 2 years, the loud sound continues, but I've not had any problems. Then, I'm washing a load of bed sheets, and just happen to walk past the washer while it's spinning... I smelled something HOT and BURNING!

Whirlpool washing machine model WCW4950XW2 - We have a barely two year washing machine that we purchased at Best Buy and it no longer drains or spins. After $100 repair call we were told that this is a common problem with this model. It is a transmission problem, and with the way the machine is built a repair person cannot get into the transmission to fix it. He suggested we buy a new washing machine. This is a travesty on so many levels! If whirlpool know it has a problem it should offer a partial refund for the purchase of a newer better machine. I keep thinking about what our landfill in this world look like with the proliferation of appliances that are engineered to last a year or two. I can guarantee you I will never purchase any Whirlpool produce again, and I will research whether other brands are associated with the whirlpool brand before I buy it. Sad that a once good company has gone to hell.

When washing towels or a blanket or quilt, anything substantial it won't spin the water out of the laundry. This washer is only 5 months old.

Bought a Whirlpool washer and dryer in 2/2013. In 5/2014, the washer went out of balance, but corrected itself quickly. Since then, it sounds like a cement mixer during the spin cycle. It took one month to get someone to come out and look at it. Apparently the bearings went and the part alone costs $450! Add another $250-$300 for labor and I could buy another washer. We called Whirlpool, who were unwilling to do anything to rectify the situation, i.e., replace the washer, send a replacement part, give us a discount on the replacement part. We didn't buy the extended warranty because who would think that a brand new washer would crap out after 15 months... and there's only the two of us.

My washer is nearly 7 yrs. old. It has almost been a full-time spectator sport. Good thing it's in the kitchen! Twists sheets so badly - on "sheets" setting - that it stops and I must undo the balloon it's formed and rearrange the wet, heavy 2 sheets and 2 pillow cases. Now, it can't even finish the "clean washer" cycle without stopping. It seems it doesn't use enough water to do the job of washing items thoroughly. And it balks at heavy loads - which is what we bought this washer to do - blankets, rugs, quilts, etc. Two people, now only one, and two small dogs. I should have at least 10 years of service from that purchase. Repairman says $300+, and he sees it as a very common code. Build them to last or give up. I'm disgusted with Whirlpool now.

So I have had the washer for a few years - bought it new or at least I thought. First came a clunking noise - fixed that. Next came the F1 code and installed a new pump $90 plus dollars. After installation, I'm still getting F1 code and am now being told it is the ERC control board or water inlet valve either way a guessing game which in the end will have cost me over $400 to fix myself. I wish companies like this would stand behind their merchandise.

Bought this washer 5 days ago!!!! Broke after 4 loads of laundry. Store manager says they will deliver new washer. ERROR CODE LD LONG DRAIN and heavy duty humming sound. Unplugged washer to prevent further damage to washer and reduce risk of electrical fire in home. Consumer affairs wants me to rate my experience - rate my experience on what? I'll give 4 stars dissatisfied here, but field won't let me go more than 2 stars. If it's this website they want me to rate I give 2 stars dissatisfied, as for the washer, dole out 7 Benjamins for a product that don't work and you tell me!

We purchased the Top Loader Cabrio in 2006 for $1100. About 1 yr. later it just stopped, but was covered under a recall. A year later it stopped working again and cost $400 plus we bought a 3 yr. service contract for $350. A few months after the service contract ended, the spin cycle got very loud and it started leaking grease and water. It now need a ball bearing and $600 of work. So now we spent almost $2000 for this washer in 8 yrs. Our Maytag was $400 and lasted 15 yrs and we gave it to someone else who is still using it and we never had it repaired. It sounds like Cabrio customers have been complaining about the same issues for several years but they keep recurring and Whirlpool is doing nothing to correct them.

I have owned this unit for approximately 3 1/2 years. I have had to replace the lid after a year, the control board after two years and now it won't spin, agitate or fill with water. I think I will cut my losses with this POS and go buy something that isn't made by Whirlpool. I heard Speed Queen was a good unit... Anybody have one?

I bought a brand new Whirlpool washer and dryer set -Cabrio- $1700.00 in 2011. It is by far the worst washing machine I have ever purchased, and I am 60 years old!!! It is now three years old and has been repaired at least 4 times. Long story short... after hours & hours on the phone, along with many threats! (By the way I had to ask for a manager two times up the ladder for this to happen as they just kept repeating that it was out of warranty coverage). I also told them that I was going to have one of my company trucks deliver this machine to Sears lot, along with a paid person to inform every shopper of my plight with this washer and the lack of service from Sears and Whirlpool! Whirlpool finally agreed to pay for the parts but not the labor on this most current repair. (This time it is the transmission!! In the past it was the Hub, twice. The gear case twice and the belt a number of times).

After reading all of these reviews, I'm not surprised at the negative comments. My husband and I owned a Whirlpool washer and dryer for 25 years prior to them both dying the same summer four years ago. I absolutely would not purchase anything but another set of Whirlpool washer and dryer because of the longevity of our previous set.

Purchased a Whirlpool washer 14 months ago... however just unboxed the washer. Installed it in our new home. Now after just two, repeat, two months of use, there is water all over the hardwood floors... The front door seal is gone to the tune of $100 but what about my floors!!!!!! I'm so discouraged after reading all the complaints that I'm falling out of my chair. Seal design has been the same on most all their front loaders. DO NOT BUY A FRONT LOADING WHIRLPOOL WASHING MACHINE. YOU WILL BE SORRY YOU DID. Yes they look pretty. My parents' old top loader washer lasted over 35 years without a repair and we washed clothes for four people.

We bought our Cabrio set 2 yrs ago. They have worked fine, until about 4 weeks ago when we begun getting what looks like bleach stains on our dark and colored clothes. I blamed my wife for using bleach or splashing it accidentally. So today it happened again, and no bleach was used or even open near the machine. This was the third load today and the first one was towels, no damage, 2nd load whites and light underwear with some spotting, third load pair of pants and pair of shorts ruined. What is happening?

The Cabrio washer does not efficiently clean clothes! The clothes have a type of "lint" on them after washing, and our sheets have an odd discoloration that stays on them even after drying. We have a max. capacity washer/dryer, & we don't overload. Plus, we use the recommended detergents and the amount of detergent as directed. Fabrics don't even smell clean.

Bought whirlpool Cabrio at Lowe's. Would not complete spin cycle. Had Whirlpool Service Tech out. Seals were gone. Bearings shot. Rotor and stator from motor shot. Wanted over $500.00 to fix. Called Whirlpool and they did nothing. Spent $100.00 for the service call. I've read all over the internet about similar issues. Never heard of 4-year old washer so badly damaged. Piece of garbage. Very unhappy and will avoid anything made by Whirlpool again.

Had washer less than 1 year and washer stopped and was flashing code F 51. Called Whirlpool and they sent a repair person. He worked on it and didn't fix problem. Called Whirlpool back. They had to order parts. Repairman came back - replaced parts. Now not 6 months later same thing happening. Whirlpool said we have to pay for labor to repair again. We went online after this happened the first time and saw where others had same problem - this washer should be recalled. The repairman said this part was corroding. This should not be happening on a new washer. We will never buy another Whirlpool product again!!!! I'm concerned that it will keep repeating over and over and we paid 700+ for this washer not 1 1/2 ago. My last washer lasted 15 years!!! Wasn't a Whirlpool!!!

This washing machine is a piece of junk. It broke down exactly 2 days after the one year warranty expired. Home Depot said there was nothing they could do and Whirlpool said the same thing. This washing machine was not used on a weekly basis. It perhaps washed 20 loads during the course of the year. I had many issues with the sensors before it broke down completely. Sometimes, half the clothes would be dry after the entire cycle. I was so angry that I had a local independent contractor come in and look at it.

Whirlpool Cabrio - This expensive machine should be called the Presidential. First it spins, spins, spins. It sprays tiny amounts of water, so little, that there is 2 inches or less. There isn't enough water to cover the clothes so no agitator to stir and mix them. There are ridges on the bottom of the tub called aggrivators to twist everything into pretzels. This twisting spreads the dirt around, but does NOT remove it, the utter lack of water giving it no where to go. I use a hose to add extra water, and I hand soap dirty spots. I stop the "washer" frequently to hand rub and slop the clothes around and un-twist them.

I bought my first Cabrio set in 2008 to replace Maytags that lasted forever but looked their age on the outside. No problem with cleaning and drying, just wanted something new. What a mistake! I looked in Consumer Report Guide to pick and found the Cabrio set. Had problems after the first 4 months - UL uneven load codes flashing up, and had to replace suspensions and bearings, boards, etc. Unfortunately within that 4 months I bought another Cabrio set to put in my vacation home. Started with the same issues and really hard to get a service technician to come out because of where we were located.

I am 72 years old and this Whirlpool Energy Star HE Washing Machine is just useless. It does not clean clothes properly. It always leaves a stinky washing machine smell which never goes away despite no matter what you do. A completely useless, faulty washing machine! Never ever buy a Whirlpool HE washing machine! Some websites say that you need to buy a washer fan at a cost of $69.99 and attach it to the back of your washing machine as this is the only way you can get rid of the smell. Who has that kind of money? Why is this fan not already included in this washing machine if Whirlpool is aware of the smelly washing machine/smelly clothes problem? This is such a joke! We would like to be reimbursed for our deficient Whirlpool Washing Machine or at the very least, have a recall of this inefficient, poorly designed washing machine. Report them to the Better Business Bureau and anyone else you think can resolve this problem - thanks!! - Unhappy camper

Cabrio washer - This was a huge disappointment, clothes not clean, sometimes still dry in middle even with small loads! Have had washer just over a year, second time it has quit working! This time it won't even give a code to why it won't spin out! Living on a budget, I can't afford such a shoddy product! Never again will I buy any product associated with whirlpool!

Dryer panel broke washer. The smell is so gross I will need to throw it out. I used only HE detergent.

Cabrio Whirlpool washer - I hate this washer. Had it for about 3 years now and it will not spin out and does not give a code. Called a service tech out and they cannot find anything wrong with it. The water goes out but will not spin. It sits on 20 minutes and does nothing. Will not buy another Whirlpool washer. Wanted a good washer and got a piece of junk. Will not recommend it to anyone else. Think I'm going back to the old style.

I purchased a matching set Whirlpool Cabrio top load washer and dryer in 2007. Bought from Conn's for $2,100. After 3 months of ownership, the circuit board had to be replaced on the washer. Three months later the heating element was replaced on the dryer. Just recently I spent $350.00 to replace 4 drum suspensions. The washer literally shook my home. 3 weeks later, the circuit board needs replacement (code F1). Estimate to repair - $325.00. The dryer is not working properly. I'm having to run the clothing thru 2 cycles.

We purchased a whirlpool gas dryer 30 years ago this past February. It's still going strong with 30 years of continuous use!! The only service ever required was a belt change I did myself 18 years ago. Not too bad whirlpool!!

You can first try the Better Business Bureau and the Michigan Attorney General's office, since Whirlpool's corporate headquarters is in Michigan. If that does not work, ask for a jury in a Small Claims suit. Let your peers decide if Whirlpool should get away with their B.S.

I purchased this washer's predecessor, the WTW6200 in May of '09, along with the matching dryer. The bearings gave out after 36 months of use, and our household comprises two adults in their mid-fifties. Estimated cost of the repair? $650! Why am I posting this here? Because two weeks ago, my daughter-in-law called to say that she'd so liked my machine when she visited in '09 - I'd had the thing for two weeks at that time - that she'd bought the WTW8500B and... the bearings were already giving out. I suggested she get the thing repaired, sell it immediately and replace it with an LG product, which is what I've done.

This has been the worst purchase I have ever made! Within 2 months of it going out of its one year warranty I called (Lowes) to have it repaired. Spent $300 on the first repair to get rid of the jet engine sound AND the oil splatter all over the floor then within one month from that repair it has a F code error and won't finish washing a load. It just stops. I have tried everything from unplugging it to restarting and it just won't work. Now have to wait 1 week for the repairman to come back out (hopefully that warranty of 90 days will be helpful). Do Not Buy this machine!!!

I was searching online and stumbled across this site. Funny that there were so many complaints about the "console" on the ovens, considering that my issue was with the console on a dryer I purchased. I have only had the dryer a year, and it stopped working. There is nothing else wrong with it, no codes, no problems with the lights, or anything else. A technician came out and found that it was a small plastic and metal "button" piece that helps the "press here: spot on the dryer panel to connect to the "start" button on the console. The little arm had broken and the switch no longer worked.

This washer has been a lemon since the day we bought it. Always leaves marks all over dark clothes. Had to have a part replaced before we owned it a year & repairman from the company said they have to replace that same part every time they go out so they carry them on the truck. Latch broke after owning it for less than 2 years & now it no longer spins water out of clothes. All this & we haven't even owned it 3 years. I had a GE washer for years when I first got married & had children. Never had problems like this. Paid it off on Monday & on Friday it became a piece of junk. How is Whirlpool getting away with this misrepresentation? I don't even see how they can call it a washer.

I bought a Whirlpool cabrio not yet 2 years old. I had problems with it already. Sears do not try to come and repair the machine even though it has warranty. Does not drain and lights keep flashing. Sears and Whirlpool have poor customer service and poor products.

Bought a Whirlpool Cabrio Washer Dryer combination on 4-5-2009, had it delivered on 4-20-2009, was very excited to get this set as it was like my first ever brand new washer dryer. I thought I'd spend the money get something good and it would last for years and years. Was I ever wrong. I bought the set and the extended warranty from Lowe's and my total with delivery was 2579.00. 20 days after the extended warranty expires (that I never used) the bearings on my Washer go bad. This thing in spin cycle sounds like a jet engine. I called to see if Lowe's would still honor my warranty because I never used it and they said no. I called Whirlpool and checked to see if there was a recall and they said no. I checked to see if there is anything they could do at all because this is a huge known issue and of course they said no. (Just look on YouTube for Whirlpool bearing replacement and the amount of views should indicate the amount of troubled users.)

I have previously owned a Maytag washer for 16 years that went through three children. They are older now and two years ago I decided to buy a Whirlpool Cabrio for the upgrade and large capacity. Well just like every other customer that purchased these crappy machine, I now own one of the worst washers in the history of washing machines. It started about 13 months after I bought it and now is completely broken. I am so angry that I spent the amount of money I did to be so disappointed. I have not abused this washer and I can hardly believe the customer service or lack there of, that this company supports. I would hope that people do their research before ever purchasing a whirlpool anything. TERRIBLE COMPANY and my Cabrio is heading to the landfill.... Thanks Whirlpool. YOU SUCK!

I purchased the Whirlpool Cabrio Washer WT5500XW2 from Lowe's on 9/12/2012, which turned out to be the worst purchase of my life. It did ok for over a year. It had always been noisy. Now it sounds like a jet airplane when it is on the spin cycle. This machine is not yet 2 years old. Do not buy a whirlpool washer. They are Junk. Plan on getting rid of this piece of junk and buying a new washer. Don't waste your money on Whirlpool!

All of sudden without any notice there was such a clatter. We dashed downstairs to see what was the matter. My washer Cabrio was on its side off balance. I hollered what is the matter. We sit it up, see the back side bulge out and with some searching we discovered the balance thingy was broke. Now I bought April 2012 while going through Chemo May 2014. I burying my washing. Call Whirlpool. Well they say I file this away sorry about your luck - lol. Do not buy this washer unless you want another one in two years junk and they will not help. Well they will if you give them more. The 1400 dollars I already gave them for the set is not enough.

We purchased a Whirlpool Cabrio Platinum washer and dryer from HH Gregg and have had continuous issues with the washer. We have had the lid springs replaced two times since we purchased it and they are out again. I called our service company to ask why we have to continue to replace the springs very 6 months and they said it was a problem Whirlpool was having with this unit. I called Whirlpool and after being on the phone for 45 minutes, they told me there was not a recall, but I could buy the parts directly from them for 1/2 price. This amounts to about $20. The repair cost me about $200 every 6 months because it is a difficult installation. Whirlpool is a terrible company to deal with when you have a problem and they do not stand behind their products. I will never buy another Whirlpool product and will tell everyone I know the same.

ECO friendly top load Whirlpool washing machine - I bought this machine September 2013. Now it has a continuous clicking sound. It appears to be the lid locking mechanism and the washing machine will not turn on. It is under warranty and I am finding it hard to get a repair service in my area that is directed to Whirlpool to come and fix it. The only appliance repair in our area states that they will charge for trip and service if they find that is not a defect within the Whirlpool perimeters. I could be charged up to $200 for trip and service which is half of what I paid for. Whirlpool states this is not the case, and I am now having to wait a week to even set up yet another appointment. I have other machines that lasted 7-10 years until they wore out. I am frustrated and what could be a simple fix has turned into a financial nightmare.

Contacted Whirlpool - unit (Cabrio washer 7600xt) is out of 12-mo warranty. Spoke with manager, Tracy **. She said they would not help - out of warranty. Called local parts/service center - ea. hinge is $42 plus shipping and labor to install. Obviously this is a defective design. The lid is too heavy. I was having a difficult time deciding to spend 150-200 dollars every 2-3 years for hinges on a $700 washer and then I read all the other complaints about Whirlpool washers. I will sell it for scrap and buy a better brand.

Purchased washer 01/20/2012 after prior bad experience with washer, purchased from Sears. The washer is two years old and began making an awful noise and quit spinning the clothes dry. I too have had problems with getting service and can't see spending $500.00 for repairs on a washer that cost me $653.81 to purchase. Whirlpool and Sears better take their head out of their bum before the completely decimate their customer base. Why aren't these problems being fairly addressed? It says a lot that your original warranty is only a year and any additional warranty is cost prohibiting. Save yourself some money and frustration and buy the old fashioned top loaders with standard agitation. AND WHIRLPOOL CAN AND SHOULD BUY A VOWEL AND REALIZE THAT IF IT DOESN'T WORK IT ISN'T MORE EFFICIENT!!!

Purchased 9/23/2013 on 5/20/2014 no hot water. Called Whirlpool, unit has a 6 yr warranty. Brian advised me no one close to our area to service. He told me to contact a local plumber, they would pay for parts and $75.00 in labor. I attempted a couple of calls and could not find a plumber that was willing to come out and let us pay just the difference, after parts and $75.00 in labor and them bill Whirlpool for the remainder. They wanted between $225.00 and $300.00 plus parts. Lowes where we purchased the water heater told me to call Whirlpool back and get an RA# and they would be happy to exchange the water heater.

We purchased a Whirlpool Cabrio washer & dryer in 2005. After CONTINUED issues with the washer during & after extended warranty, we decided to replace it in 2011. I'm not a fan of mismatched sets, so we also replaced the the dryer. After researching the WP Cabrio, we assumed that model was a fluke and reluctantly replaced with the Whirlpool Duet Set. Nearing our warranty expiration, our new washer has stalled for the 3rd time. Sears customer service has been absolutely dreadful since day 1. Original delivery was scheduled incorrectly, so we ended up picking it up. We then spent the next 3 months trying to get our military discount credited back. They promised at time of purchase it would be credited automatically.

Purchased the Whirlpool Cabrio supposedly a top of the line washing machine? Not even three years old, used 3 times a week for normal to small loads, for a family of three. Stopped spinning water out, so clothes are soaking wet at the end of the cycle. Repairman said I need a new transmission and inner spin basket is completely worn. New parts will cost me around $500!!!! Repairman said this should not be this worn down in 2 1/2 years. I purchased this machine to replace a Roper brand machine I purchased used for $200 and had for over 10 years without issue! I will NEVER buy Whirlpool again. They do not stand behind their product! I should not have had any issues with this machine for at least 10 years!

Cabrio Whirlpool Washer - Bought this washer from HHGregg in Orange Park, Florida. This washing machine is horrible!! It does not fill the tub with water enough to even cover the clothes. Some of the clothes are not even wet. They just sit in dirty water, no agitation. Then it refills with water and the rinse water is dirty, there is no agitation or movement during the wash cycle. My clothes are stained and dried food and dirt are still on the clothes. My white clothes are now gray. This is the worst machine. I have tried everything. I am now hand washing the clothes and trying to add water to at least cover the clothes but the sensor just drains the extra water out. This machine is less than a year old. There should be a class action lawsuit against Whirlpool. I am not the only one; everyone that has this machine says it is a nightmare.

This washer is 5 years old and the top is rusting out on the inner rim. I have city water that has been tested and found to be totally safe to use and drink. Neighbors using the same water and owning different brand washers have no rust problems. Does anyone else have the same problem with their Cabrio washer?

I purchased a front loader Whirlpool Cabrio washer/dryer in June of 2011. I was sold an extended warranty which ends June 30 of this year. I have made 4 calls to the Co which warranties the washer because it is making squeaking noises on the spin cycle. I was refused service because the customer service rep didn't “hear” anything. I finally had a local service Co check out the machine and was told the motor needs to be replaced and if under warranty I should demand it be replaced. I called again and still cannot get NSI to come out and see the problem.

I have had this Cabrio washer and dryer for two years now and I would do better washing my things by hand. Save water, sure there is none!! I have a glass lid and I actually stood there and watched a cycle and the clothes on top never even got wet!! My whites are now gray!! Called the company to get nowhere. I am going to buy an old-fashioned washer that actually uses water. I tried to be eco-friendly but I don't like dirty clothes!!

I bought a Cabrio top loader in 2007. Have now replaced a pump for the 2nd time. Replaced a circuit board once. Thank goodness the machine was purchased at a local appliance store who stand behind what they sell and are very prompt in their response time.

I purchased my first Whirlpool washer in 1959 and have been true to the brand since. This was a big mistake when I bought the WTW4950XW0. At first I thought it was the learning curve on my part with the new technology. The very first wash load was dry on the top layer....never got wet. Then there was the blinking red light .....you could never leave the room and expect it to continue to do anything. One solution I found was to unplug the washer....wait 30 seconds and plug in and follow with lifting the lid and then close the lid followed by holding the start button down for several seconds. This worked sometimes.

After 7 calls to Whirlpool and 3 service calls, we still have white detergent stains on all our clothes. Today Whirlpool told us we needed to put one item at a time into the machine. Not only that, but pants needed to be loaded waist band up and gently placed; Shirts, collars up; socks toes down, etc. etc. Are these folks at Whirlpool serious?? So today, we called them back - still streaks. The folks at Whirlpool want us to take and send them pictures of our clothes. This is ridiculous.

The washing machine continued to display an F1 error code. I contacted the manufacturer and was told that they will not do anything about the problem due to it being out of warranty. This is the first time I have complained about a product or service and want to try and assist anyone who may be thinking of purchasing a washer from Whirlpool. I do not recommend purchase of these units.

Whirlpool Platinum Cabrio Washer wtw8240 - I've owned this washer for two years. Worst two years of my life. It's leaked since day one. They have attempted to repair the leaking on 5 different repair visits (told me the nozzle that puts the water in the tub doesn't stop in time and it overflows on my floor). Finally it seemed to be somewhat fixed and then it started to sound like a freight train coming through my house. They determined the bearings were worn on my tub and had to replace the whole tub unit. Seven visits.

Bought the washer from HH Gregg for over $560 12/2012. Turned on power 4/2014 and just heard clicking noises then nothing. Had to get technician. Paid for $75 service charge and waiting for cost of labor and part for the lid lock/latch assembly. I see a lot of complaints with this new machine. I bought a new one BECAUSE I did not want any problems with repairs. Whirlpool is ripping off the consumer passing out this piece of discombobulated metal, wires and electronics. An appliance like this should last AT LEAST 7 years without a problem. I wish there was a class action lawsuit and will be waiting to the day it surely comes.

I have had my washer dryer set for only 3 years and have all the problems that have already been posted. Whirlpool has no recall on this washer (Cabrio) and does not plan on helping out anybody in any way. Their solution is pay for everything out of pocket or buy their one year warranty for ironically the price of what a new motor, and any of the other common items that are breaking would cost. And this is only good for ONE year. With the history of this company I would expect this to last at least ten years or longer before we start discussing replacing anything. I also had a Maytag that I had a problem with and did not get anywhere with that either. Whirlpool/Maytag, you need to stand behind your product. Your name is not going to get you anywhere nowadays. This blog has a spot about legal representation. If you can help me, please contact me.

I am writing to you all today to urge you to not purchase Whirlpool products specifically Whirlpool 2-cu ft High-Efficiency Front-Load Washer. I purchased a front loader washing machine for our tenants through Sears back in June of 2013. When it was hooked up it had an error code on it so we contacted Sears and 3 weeks later they sent out a repairman telling us it needed a new motor (this machine had not even washed 1 load of laundry). They ordered the part and Sears paid 1200 to replace a part on an 800.00 washer.....yeah I know dumb right. Well the part replacement did not work. (Surprised) They ordered and delivered a new washer 1 month later....same error code. Let's try again with another washer......same error code. How about another one......water would not stop running into the machine because the sensor was broken. Wait we are not done how about another one.....same error code. No I am not kidding, 10 months later 5 washing machines and my tenants have yet to have been able to wash a single load of laundry.

We purchased a Whirlpool Cabrio washer brand new from Lowe's. It did great for about 6 months when a terrible grinding noise started. Then it also would not spin dry the clothes - they would come out completely soaked. Repair guy came out and fixed it. Lasted for about 1 year - same thing again. Lasted about 1.5 years this time and now the loud grinding is back and my wife - who I've heard cuss just a couple times in 20+ years - said, "This ** thing sucks. The clothes are soaked. I can't stand this washing machine." So, Off we go to buy a new machine. Definitely not a Whirlpool though. I'd give this machine 1 star because it does a decent job for a while but major repairs 3 times in five years is not what I deem an acceptable appliance.

I have had my Cabrio for a year now and quite frankly, I find more satisfaction taking all of my laundry to a local laundromat. There is no soak cycle and when you have a kid in sports, that doesn't help. There is no agitator, and I am now convinced that they were originally in all washers for a reason. My clothes have all worn out and are shredding, not to mention my very expensive bath towels that I am now cutting into rags. This was the worst purchase I have ever made in my life and will never even look at a Whirlpool again. When I bought my house, I had a Maytag that was 35 years old and it did a better job than the new Cabrio. Should have stuck with that brand!

The W/D combo-Cabrio is crap... Don't buy it. Salesperson @ Lowe's told us all washers moving away from the agitator to ones like this so we bought it. The washers does not clean everything - does not use enough water to clean - leaves your delicates so wrinkled and clothes in general "beat up". The dryer decides when it thinks your clothes are dry when they are actually still very wet... very noisy. Whirlpool must have sold out because quality integrity sure is gone.

Cabrio Washer - We were getting unbalanced load messages and the washer would stop. I called in a serviceman and he said it wasn't worth fixing. It would be cheaper to buy a new one. This washer is only 5 years old.

A total loss of money. Does not use enough water to clean clothes. Gets out of balance all the time. Do not buy.

I have had my washing Machines since 2011 and have had continuous problems with the washing machine during spin cycle sounding like a freight train going through my house. Whirlpool has had people to my house 5 times to fix. When warranty was up in 2012, I was told they would continue to cover this particular issue. They came out again in April 2013 and now I am being told, "Too bad; if you want fixed then you will need to pay for it."

We purchased a Whirlpool Cabrio washer and dryer set in 2013. In 11 months we have made at least 6 calls concerning the same issues machine leaving white residue on clothes. It has been one thing after another. Today the manager told me that my warranty only covered parts and not a replacement machine. I am washing my clothes two or three times to get them so we can wear them. First this is not saving water, energy, time and most of all CLOTHES. We are wearing our clothes out washing them. This is unacceptable. With this many complaints, the company has to know they have a machine with issues. I will never purchase Whirlpool again. I think we should all band together and file an action against Whirlpool. These machine cost too much money to be crappy.

One day after the one year warranty expired on my washer, the washer decided it was going to break continuously. Thank goodness I had the forethought to buy the extended warranty which is not something I always do... We've been married almost 39 years and have used nothing but Whirlpool for all the years, but after this would NEVER buy another Whirlpool appliance. The first time they came out, the washer would not rinse and spin out the water. One of their warranty people from Direct Maytag came out and fixed it. Although I never had an appliance repairman fix something and leave it in the middle of the floor when he was done. Then about 4 weeks later, all of a sudden, the washer was tripping the GFI.

We acquired the Cabrio Six Sense washing machine through the purchase of our new home, and quickly realized why it was left behind. This thing is pretty and has lots of bells and whistles, but that is where it ends. I am very surprised to find out that Whirlpool put such a piece of junk out for purchase. I have owned Whirlpool products in the past and had great performance and quality. We will be pulling this hunk of junk from our laundry room and installing the GE washer that we already owned immediately. Anyone want a free washer?

I bought a whirlpool cabrio with high hopes. Unfortunately, it has been the worst washing machine I have ever had. Then I moved in with my fiance and he too had a cabrio. It too is a piece of junk - and brand new! Every load comes out with left over residue and the clothes look worse than before they went in! I have tried everything and I do mean everything! I'M 41 y.o. - I'M well aware of how to load a machine. I load it just the way the instructions say: as if there was an agitator there. I've tried using no laundry detergent or fabric softener - clothes still come out disgusting.

Have owned my Cabrio for 5 1/2 years. Within the 1st 60 days it wouldn't work due to an error code. This got fixed. 1.5 yrs later f1 kept showing up at 15 -18 minute left. Had to pause and restart. Called Whirlpool and said it would cost about $400. Forget that I dealt with it for another year or so. Checked online 6 months ago and seen a recall. Whirlpool said they will replace part, but I have to pay for repairman. Called the BBB and got this resolved at no cost. Now 90 days later it won't spin. Took machine apart and hub gear that goes over spider shaft, the teeth was worn. Also now noticed on the section of the metal spider shaft that the hub goes on was also worn down.

The agitator is higher than any I have seen and when we washed aprons that have plastic buckles on them, they get stuck under the agitator. When complained their solution was to use laundry bags to wash 15 aprons in, they are long aprons. Paying a lot of money for the machine and it being commercial I didn't think we would not be able to use it. The whole machine shut down when three of the buckles got stuck. The washer is model # CAE2793BQ and I would suggest that no one purchase one of these machines.

I purchased a new Whirlpool washer, from day one it did not work, for the past month I have been trying to fix the problem with service people. The service people were at my house 5 times without any positive results. I was told by Whirlpool representative that they will not replace the washer or give me my money back, they have 12 months to fix the problem. I have never seen such a bad customer service and arrogance towards a customer. I will never buy anything manufactured by this company.

My wife and I bought a Whirlpool Cabrio washer and dryer set in 2011 and now the washer has an error code of F7 E5. I spoke with an appliance guy and he says that it is going to cost up to $450 to repair it. The wash cycle does nothing, it just sits there and then it goes to the next cycle. I have grown up in a household that had washing machines that lasted many years. This is a joke. Why am I having to buy a new washer in 3 years? I don't understand. Whirlpool knows that this is a problem and they should step up and do a recall or some kind of discount towards a new machine. This is ridiculous.

Purchased the Whirlpool Cabrio washer a couple years ago, it cleans clothes adequately but several months ago it started making loud noises during the spin cycle, sounds like a train coming through the house. I called Whirlpool and they only offered to assist with scheduling a repair tech to look at it.

I purchased a Whirlpool Cabrio top loading machine approx 3 yrs. ago. When I first bought it, the machine was super quiet... loved it. I loved the capacity of it. About a yr ago I noticed it started making all kinds of noise, we can't have a conversation downstairs because it's so loud. Turns out the bearings are broken. The technician was nice enough to explain to me that it's a common problem with those machines. However, Whirlpool is not willing to stand by their product and repair it free of charge. Any other product would of been recalled and repaired. That goes for cars, baby products, and so on. But not Whirlpool, I called and spoke to Andrea in Michigan who told me that there is nothing that they are willing to do.

Front Load Washing Machine stopped working after 2 yrs. Service Repair came out and said that detergent dispenser was leaking and caused motor and motor control to stop working. Possible $613 in damage. Detergent dispenser is on back order with no ETA. Contacted Whirlpool and they said same. Had to buy new machine because of this.

Whirlpool Auto Load Sensing - I bought the washer in Aug 2010 and it worked well until the "timer" went out this year. It's only 4 years old! The repairman said it would cost $350 to fix - the machine cost me $469 to begin with! Whirlpool builds a poor quality product and I'd advise people not to buy their brand of anything.

Cabrio Top Washer - Disappointed!! Its selling point was using less water but do they realize that you DO have to use a little water to clean clothes. Leaves residue on every load and where I have to use the extra rinse cycle and that still doesn't work. This product is going on eBay today! Never again Whirlpool.

I wash everything in it - even "dry clean only" using the hand wash cycle. Prior to this purchase, my clothes were not clean. I could still smell deodorant in all my t-shirts and blouses. Not any more. It's the best purchase I ever made. Although, I've always wondered why you have to clean a washing machine monthly when... well, it's cleaning clothes anyway.

Have to keep coins collecting in pump and ruins pump or starts leaking. I feel there is another way it could be solved. I spent enough for this washer. Now I fix that. Now it leaks on discharge hose. Hard to stop it. Like old washer worked lot better all round. Never had that trouble. 4yrs old 1,200.00 plus cost sending somebody out to fix it. Crazy! This happen more than one time with this machine. Thank you.

Purchased washer Aug 2012 and has increasingly been leaving white residue after wash cycles. Have used the Extra Rinse function to no avail and use half the recommended amount of HE Tide. Now I have to run the Rinse, Drain, Spin function twice with darks to remove the residue. I have also been doing the monthly maintenance which has not helped at all. This machine seriously detracts from the Whirlpool name and if they are unwilling to fix the problem, it only publicly displays the company's integrity.

My daughter purchased a Cabrio washer and dryer a little over 2 years ago. About 6 months ago, the plastic washer lid began to warp and became difficult to close. It has since broken at the hinge and is close to being impossible to use. This is after 1 1/2 years of normal use. This is the response she received from Doris **, an e-Solutions Specialist from the Whirlpool Customer eXperience Center: "I am sorry to learn that your washer lid has warped and cracked. Once a product warranty has expired (1 year), any costs for maintenance, service, or component replacements are then within the owners' frame of responsibility." She went on to offer service, at my daughter's expense, from a Whirlpool technician. This is clearly a design flaw which Whirlpool needs to take responsibility for. I've read countless complaints about this same problem on several websites, with some independent technicians calling it a safety issue. Whirlpool needs to step up.

Despite always using the designated (he) detergents and trying many different brands in appropriate amounts, this washer always leaves an ugly white residue on clothes. This happens all the time, requiring whole loads of clothes to be rewashed, sometimes more than once. This defeats the whole purpose of conserving water, which is reflected in our water bill. We also placed the laundry room on the second floor to make it easier for me with my disabilities. I am constantly having to climb the stairs when the machine gets unbalanced in addition to the extra loads from the residue. I was very excited to purchase this machine. Unfortunately, these feelings didn't last long.

Cabrio washing machine - I have had the exact same problems as all of the above... lid locks occasionally ... after many frustrating tries. I am ready to pick up this stupid washing machine and pitch it in the junk pile! Soap on clothes so I have to redo ... except many times it takes forever to get the stupid machine to restart... Most times I end up rinsing things by hand in the sink. We are constantly itchy from soap residue. My clothes do not come out clean. Especially the towels. Clothes are not spun out as much as they should be... Have been doing it over again by hand many times... which is not good because They still have way too much water in them and it takes 2 -3 Times longer to dry them! I am so disappointed in this set.

Bought Cabrio top loader after researching front loaders. I didn't feel I wanted to be cleaning the door channels on the front loaders the recommended amount of times. Boy, did I make a mistake! I figured that a new high efficiency washer would have been checked out at the factory before unloading these inefficient pieces of junk on the public. Like all the other complaints that I've read about this washer, wrinkled twisted clothes, unwashed or dry areas of the clothes, and either soap residue or lint after a spin, I have experienced. Whirlpool should make every effort to recall and replace every single one of these machines.

My wife and I purchased the Whirlpool calypso washer and dryers and have been regretting ever purchasing a Whirlpool product. Not more than a year and a half after spending thousands of dollars on their products the troubles started. I called the company and they sent someone out to look at it for repair. He vacuumed out the lines and kept restarting it over and over and eventually it started working again and they charged a hundred dollars and something and said there most likely be more problems since they have many calls on this issue.

When my dryer died my wife and I decided to get both a new washer & dryer. I kick myself for two reasons. My 15-year-old washer which worked fine I replaced, and I didn't check reviews before buying. What a mistake. The eco-friendly Whirlpool washer designed to save energy doesn't clean close, my towels are the worse. Coming out of a shower and using a freshly washed towel to dry off and it smelling like it had never been washed tears it for me. I'm hoping like many others they will rebate or even better recall and pay back the money I spent on a worthless washing machine! So, if Whirlpool won't do the right thing, I will do my best to warn others to not buy this top loading piece of **.

I purchased this machine in April 2011. Adequate performance until this past fall. It did not drain properly and began to smell, then stopped working. I called a local certified repairman who discovered an item of clothing trapped beneath the basket blocking the drain pump. $109.00. Less than 2 months later it happened again. The repairman returned and again found a blocked drive shaft under the basket. $109.00. When it happened a third time I called the Whirlpool repair line.

Have owned my Whirlpool washer model# LSR 701 0PQ1 two years and had no problems with it before today... The washer was used once a week since I purchased it and only myself use it. There is only myself and my son and our loads are always small. Well today I put a load in and went to finish my other housework and when I went to check on the load, there was a weird smell in my laundry room. As I approach the washer to put softener in the rinse I saw a flash behind on the left hand side of the control panel where the size of load and water temperature selection is. I unplugged the washer and put the fire out. Have never had anything happen like this before with this brand. I already know I have to buy another washer but am scared to get another Whirlpool.

I have a cabrio washer which is the worst washing machine I have ever seen. I can wash a small load of clothes and the ones on the bottom don't even get wet after being in the machine for 60 minutes. I have tried setting it to heavy loads, added water, stopped the machine and redistributed the clothes, it was a total waste of money. Dark colors come out looking worse than when they went in. If I save money on water I spend twice as much on electricity because I have to wash everything twice. The store where I bought it went out of business so I have no recourse.

We bought a new washer and dryer back in August. We have always bought Whirlpool. Whirlpool (or the government) now is trying to save the planet by regulating the water level in your washer. The water levels are so low your fabric softener & soap leave lines on dark clothes. IT SUCKS! It does not clean like our old washer. Very dissatisfied and would love to return it and get a washer where you can regulate your own water level. It's unbelievable that a manufacturer can make decisions for the consumer like this AND sell this feature which you PAY MORE FOR. TAKE IT BACK! I'll never recommend this product to anyone.

We used our previous Whirlpool washing machine for over 20 years with no major problems. That's why we bought another Whirlpool. This one was purchased in Nov 2011, & the repairman told us today the motor is damaged & not worth replacing. I had been noticing for some time that on some loads the spin cycle didn't work well & left the clothes very damp on taking them out. The wash cycles have been difficult to set & get the cycle to finish properly. Today the washer filled up with water, then would not go into the wash cycle. After the repairman left, my husband called Whirlpool & they don't care that a 2 year old washing machine's motor is shot. It is just me & my husband using the washer, so we have not abused it & it has not had heavy use. This is no way for Whirlpool to get repeat customers - won’t buy another.

Four years old and only used by a 2 family home. No kids overloading it. Probably wash 3 loads a week on average. After 4 years, it has started the grease flying out of the bottom and now leaking water. My appliance repair man told me to scrap it and buy a new one. The repair and the parts are too expensive and in the end it is still junk. I realize things won't last 30 years like they used to but can I get 7 years out of a major appliance?

I purchased this washer brand new just 2 years ago. It started making loud crackling noises approximately 3 mos ago. Yesterday it decided it did not want to spin or drain. Today a repairmen tells me "its a wash." The computer screen has gone wacky and the cost to replace that will be well over $400, almost to the penny what I spent 2 years ago. This is not a good product Whirlpool and i trusted you since my previous washer lasted over 15 years. I need a refund and a new washer! Disgusted!

I bought the Whirlpool Cabrio model # wtw5500xw2 about two 1/2 years ago. Besides my clothes not clean, I haven't have any problems with it until recently. Usually it doesn't spin. The clothes are left soak and wet. First the belt broke, then the lid lock, then the nut came off the pulley, then the splutch assembly. There was a few more problems in there. Now who knows what is wrong with it? It is one problem after another. It is a money trap. The CEO was just after money. There needs to be one big lawsuit against Whirlpool. After I find out what is wrong with it and the cost to fix it, I probably will just go buy a new washer/dryer set. And it will NOT be a Whirlpool.

Washer WTW4950XW2 - Single person household, moderate amount of laundry, and it's broken big-time after only 2 1/2 years. Like everybody else it won't spin and there's oil apparently leaking from the transmission. Think I'm going to make a big sign and go picket in front of Best Buy. Keep others from wasting their $$$. Everybody should get their money back.

Whirlpool Cabrio Washer Model WTW6400SW2 Serial CU0272414: I replaced my wonderful 25+ year old Kenmore washer with the Cabrio, 4 years ago. Within the first year I had to have a computer board replaced that was covered under the warranty. This last 6 months I replaced the suspension rods, was constantly showing that the load was unbalanced. Also have a LD error, long drain, probably because a sensor is bad. Today, restarted a load several times and could never complete the entire cycle. I resorted to unplugging, and starting a "drain spin" cycle and the washer just flooded my house. So I'm done with this unit. Waiting for a class action suit. Let's get started. What type of unit should I buy now. I guess I'm going to subscribe to Consumer Report before I buy another. Laundromat for me in the meantime.

I am very sorry I bought this machine. CU rated it pretty good. Nope. 1 - It rarely dries everything completely. e.g., the collars of t-shirts or turtleneck shirts are damp after the load is "finished." I have to run the machine again....Energy efficient? Energy schmefficient. and I haven't even TRIED to use the low heat delicate cycle. 2 - The cute modern buttons are hard to push in. 3 - The top of the machine doesn't have a level lid... It's curved. Not very useful for setting anything on while you work at any part of your laundering process.

We purchased the Cabrio washer and dryer due to the company's past reputation and our own past experience with Whirlpool appliances fully expecting to receive great performance and durability. We have had the pair just about 2 years and the washer started experiencing problems during the spin cycle. The unit would get out of balance easily and then it would stop without spinning, leaving the clothes very wet. Well, as our past experience had indicated to us the washer is usually much more reliable than the dryer, or that's the way it had been for us. So we only purchased the extended warranty on the dryer. Not being covered on the washer we located a local technician and he promptly diagnosed the problem as the transmission failed causing the noisy bearing and the failure of the unit to spin properly.

We bought a Whirlpool Washing machine a couple of years ago. We have been having problems. It does not get the clothes clean and laundry has an odor to it. We bought it at HHGreg by the Dayton mall in Centerville, Ohio and also bought the extended warranty. It was the largest capacity machine they had in Whirlpool so I don't need to mention what we spent for this thing. We have had a service tech out 3 times. The first time he replaced a part. It still didn't fix it. So they were out two other times saying nothing was wrong with it. Not only is it not getting the clothes clean, but is putting lint pieces all over the laundry. The warranty place already said if they come out again and they cannot find out what is wrong, then we would have to pay for the service call.

Purchased on Nov 2010 at Lowe's. Washer machine sounds like an airplane on the wash and worst on the spin cycles. Bearings are gone!! Customer service was no help. Basically was told I was ** out of luck. Have service bulletin addressing this issue, yet they refused to help. $1300 learning experience about Whirlpool. Social media here we come. Goal: to keep at least 1 million customers away from their scrap!!