Whirlpool Dishwashers Reviews

Do not buy any dishwashers from Kitchenaid/Whirlpool. The pump motor broke after less than 6 uses. We missed the warranty date by a week because we only use the dishwasher on holidays! To replace the pump motor (part, service fees, and labor) we will have to pay more than cost of dishwasher! Their service person told me it should not have broken that quickly - faulty dishwasher! I was on phone and they were absolutely unwilling to help out with cost to repair their faulty item. Trash dishwasher- cheap and no customer service skills!

In first 45 days since purchased new have had the motor and pump replaced twice and broke again. After 3 motor failures Whirlpool still will not replace. Made over 12 calls to customer service. They want to have another service appointment to work with a master tech on the phone in December 60 days from purchase date. Supposed to be handled by district manager. If they fix it with more replaced parts why should I be paying price for new item when it will be a refurbished dishwasher and they used my kitchen as a repair shop. If not fixed in December, I will file a lawsuit in small claims court. Whirlpool does not stand behind their products.

Does a very poor job washing dishes even with proper water temperature and pressure. Have tried many brands of dishwasher soap including the recommendation. ALWAYS have to manually wash dishes first so not worth it. WORST dishwasher I have ever owned!

Cheaply made junk - lots of plastic parts and clips. The rack adjuster has broke 3 times. There’s never support available and it’s difficult to fix. I will never buy Whirlpool again and advise you to do the same.

I have a KitchenAid dishwasher which is made by Whirlpool on 11/2021. The door is rusting out on the bottom and around control panel. Doesn’t look nice after a year and half. Called and no warranty on cosmetic issues.

We had a brand new Armana Dishwasher and the electronic control board was defective, causing the heating element to melt through machine. Whirlpool was kind enough to replace the unit, but the delivery was a complete disaster. Since it was a week day appointment, my tenant had to work, so I took the day off and drove 120 miles to the house. I made several calls to Whirlpool, the warehouse and the delivery center during the day to try to find out an exact time instead of waiting outside for 4 hours.

They wrote this to me in response to my email complaint: "Sometimes service companies may use various contacts for supplying Whirlpool repair parts. There may be times that the part distributor they have utilized does not have the component available immediately, even when that part is available directly from Whirlpool."

Whirlpool. Avoid. UPDATE! Bought a Whirlpool dishwasher from Costco. The control panel failed. Tech was out on 5/10. Whirlpool can not locate the part some eight weeks later. They are unwilling to fix/replace the machine! I have called several times only to hear they have a process they are following??!! Avoid purchasing a Whirlpool product. UPDATE: After a two-month wait for the part, it was installed only to fail again after one load! Called Whirlpool and Costco who have set me up for another appointment. So frustrating. Technician came. Needs parts that are on backorder as well. Looks like another eight weeks. Still refusing to replace the machine!

Bought WDF520PADM dishwasher brand new with our home only 7 months ago. About 3 weeks ago noticed the dishes were not cleaning well, then it all together stopped working. Would fill the bottom, nothing further. Repairman was here today and it needs a new motor! He said 3-4 more days for parts, if not backlogged. Luckily it's still under warranty. 7 months, used 3-4 times a week, motor shot.

Buyers beware, bought a expensive dishwasher that is only 18 months old, started throwing a code. Had a technician come out. Said it was leaking from pinholes in the stainless steel tub. He took pictures and went to the dealer that we bought it from to see if they could do anything. They said it was said it was a factory defect, so they contacted their rep and he refused to do anything about it, they tried for over a month and he just quit responding to them, Same thing happened to me. Called several times, same thing. Would not stand behind it. I will never buy another Whirlpool product, they do not care about their customers or their dealers that are selling their crappy products!!

Pretty expensive dishwasher made mostly of flimsy plastic. I am very disappointed with this product. Wish I had done a little research before purchasing. The plastic may not last maybe a year. Even the bottom stand is that flimsy plastic. Never seen anything like it before.

I should have had better judgment, but I didn't know how old the original Whirlpool dishwasher in my kitchen was since it came with the home that I bought in 2019. When it stopped working in Feb 2022, I purchased another Whirlpool dishwasher all the appliance with the same brand. Big mistake because 10 months later in November the dishwasher stopped draining. Since November, I have had about 5 service repairs. The dishwasher is still not draining. They blamed it on a defective sensor and even my food grinder.

Huge recall needed on dishwashers and heating element. Whirlpool customer service doesn’t work on weekends and if you need appliance support have to use their people which takes a week. Cost me $1000’s.

I purchased a Whirlpool dishwasher less than two years ago and now is broken. Very disappointing and expensive. For a $800.00 dishwasher, $400.00 repair for a new pump. Look at other brand.

Bought a new Whirlpool dishwasher Model WDT750SAKZ in June of 2022. It worked well for nearly 5 months until it didn’t work at all with a flashing error code of E FE- no such code in the manual; it took over a month for us to get an appointment with a service provider (the 1st provider that didn’t show went out of business before the technician was dispatched) 4 months, 3 holidays w/out a dishwasher, we are in February 2023 now. The service provider has been here four times and he seems very knowledgeable about dishwashers. In between visits we waited for new parts to arrive twice - with COVID delays I can accept long waits for parts and service, not my issue.

We own a Whirlpool dishwasher and fortunately, we use it often because In the month it was going to lose its warranty the pump died. Also the silverware rack was designed so that it's impossible to put silverware past the soap holder regardless of its in its designated spot, and pulling the silverware rack out is very difficult because there aren't stoppers on the sides of the holding buttons. Basically, it was designed by a retard.

We bought a 1400.00 refrigerator /freezer earlier this year. The freezer stops working, sometimes for days at a time. Trying to talk to someone at Whirlpool is impossible. We can leave our number for a callback in a week. The earliest service call is in two weeks. This is no way to run a business and you can be sure we will NEVER buy anything from whirlpool again.

Don't buy a Whirlpool product, you will regret it. We read the reviews at the Lowe's store and bought what was supposed to be a top rated top of the line dishwasher. We should have looked further. First mistake, buying from Lowe's. Don't do that. The machine was delivered and installed by Lowe's. It leaked. The installer came back and said "not our fault factory defect". The factory rep came next, he claimed installer had left a clamp off. Two weeks later he came to install that, it still leaked.

In February 2019 we bought 4 new Whirlpool appliances, from our local Best Buy store. Gas Range, Side by Side Refrigerator, Dishwasher, and convection Microwave. In July of 2019, the Refrigerator stopped working while we were away on vacation. Then in November 2019, the gas Range quit. Both these appliances were covered, fixed, under warranty, except for the spoiled food in our refrigerator. Then in February of 2021, the dishwasher quit. Since February of 2021, we have changed 2 Control Boards, and two wash pump motors, now this last control board has failed. And now replacements are OUT OF STOCK everywhere. Whirlpool has not held up to the quality appliance it once was. You’ve been warned. Buyer beware.

I bought a full kitchen suite of Whirlpool based on reputation. 2 years and my dishwasher died. The tech came out and said it was a sump assembly and control board. Went on to say he probably changed 50 in last 2 years. Called Whirlpool and they said "Nothing we can do for you and there is no history and bulletins. You should have bought a warranty." I didn't buy one because of the reputation. Big mistake. Whirpool's quality seems to have taken a dive and they don't care.

Bought a brand new Whirlpool dishwasher. 3 Loads and it already set an alarm off and wouldn't run anymore. Had installers come out and look at it and they showed me how it was leaking from the side of the dishwasher (bad seal obviously). Called place where I bought unit and they told me I had to call Whirlpool as they will not replace without a service call. No technicians available and was told someone would get back to me within 7 days (longer than I have had the unit). No response and I called back.

Just purchased my WP Diswasher at PC Richards last Sept. As a matter of fact mine is running as I type. Forgot it was Operating. Extremely quiet. And it cleans flawlessly. Maybe these customers bought very low end models or something happened during installation. We're all human. Well I highly recommend this brand. They have been around for some time and I trust them. Samsung, LG tvs yes. Not when it comes to appliances that work for a living. Dishwashers, refrigerators, ranges etc.

Purchased a new Home from Del Webb. Not a great experience, many issues from the initial contract through follow up items. We have been in the house for 2 1/2 months. The Kitchen aide dishwasher has never worked. Pulte would not take any responsibility they said we had to work with Whirlpool. Whirlpool is actually worse than Pulte, had a service rep come out 2 weeks after first reported, said it needed a new motherboard and pump. They ordered the parts and said when they show up call us and we will come back to replace.

I bought a Whirlpool 18 inch dishwasher WDF518SAHW in February 2021. In June 2021 it broke down with an E4 error code displaying. Whirlpool sent a technician from Toronto Appliance Service. The tech verbally advised me that there is a design flaw with the appliance where the sensor trips too easily so this issue will happen every 6 months. Unfortunately, he didn't tell Whirlpool that so they refused to exchange the product. 8 months later, in February 2022, the E4 error code appeared again. Whirlpool sent a tech from Ignite who replaced the sump pump. Now in August 2022, I am getting the same issue for the 3rd time and all they're offering is a 35% discount off a new purchase from their brand family; Whirlpool, Maytag, Kitchen-Aid, Amana or Jenn-Air. Perhaps the one I received just happens to be a bad apple but the way that Whirlpool is handling it is why I would never trust another purchase from them again.

Had a new Whirlpool dishwasher installed in my new home. Failed after one year due to steam getting into the control panel. Whirlpool repairs it but it failed again in 3 months. It never really cleaned well even early on. Going to replace with a different brand, hopefully without a serious design flaw. Dishwashers create steam and are wet, damage to electronics due to either of these is an engineering failure. The user manual is useless gibberish. I would recommend against this brand.

I bought this dishwasher less than two years ago from the Whirlpool local distributor/ authorized dealer (not HomeDepot). The unit broke under normal operating conditions and their dealer said it needed a new motor and power control module. Cost $580 for repair. The authorized dealer wired the control board backwards so that the dishwasher needs a new control board for about $300. So over $880 to fix. I wish I had never bought this brand. I see other customers have had similar problems and complaints.

Whirlpool is absolutely horrible. Less than 2 year old dishwasher and the wash motor assembly broke. Wanted another $300 plus labor to get it repaired. Customer Service is a nightmare. DO NOT WASTE YOUR MONEY ON THIS BRAND. You're welcome in advance.

I live alone so dishwasher (model KDTE234GPS) gets less than average usage. Four years to the date the main part (washer pump) dies. Customer service does nothing except offering 40% off a new machine! What are these things. Disposable?? You'd think a $1000 machine would last more than four years.

Ok so, it worked great...till it literally exploded 12 months after we bought it for almost $700. I was so excited to get this thing. It cost a lot of money. I was so happy to get it, I blew a ton of money on an expensive, not necessary thing. Long story short, always get the extended warranty. It seems like the steam from the heated dry probably ruined the circuitry of the computer inside. I don't know if the seal broke or what. Either way, it was past the 1 year (ONE YEAR????) warranty and there was nothing they could do...Yay....A replacement computer and subsequent repairs would cost me $200 for the part, and even more for the labor. Ugh.

Three exactly the same repairs; company won't repair now without cost to us because warranty has "expired." This appliance is a lemon; learned a lesson; won't be purchasing Whirlpool appliances again!

I went and bought a Whirlpool. It cleans great. Even dishes. I would have had to wash by hand with the other one, cleans great even on the top rack. Very happy.

We bought this dishwasher to replace our old one. Install was fine. Until the installer turned the machine on. Water cascaded from the bottom of the door. Just replaced this morning, and another waterfall, same place. Very disappointed. Will be returning to HD to get a full refund and replace with a different brand.

I have a 3 yrs. old Whirlpool dishwasher. First issue accrued 1 1/2 ago when I had to change motherboard then one of the sprayers had to be replaced and now that thing is leaking underneath. Are you kidding me it's only 3 yrs. old. The reason I purchased Whirlpool for my new house I had Whirlpool dishwasher at my previous house for 10 yrs. without any issues, well I guess they don't make good stuff anymore, very disappointed.

I purchased a dishwasher from Menards. It was a top of the line Whirlpool Dishwasher. We ordered new cabinets for a kitchen upgrade and when the cabinets arrived they were damaged during Thanksgiving holiday. We purchased the dishwasher and it sat in our garage until the second set of cabinets arrived in mid January.

My dishwasher quit drying and washing in hot water at Thanksgiving 2021. I could not get someone to look at it because the repair company (for Whirlpool) could not get to it until January 2022. The repair tech said it was it could be three different things. He was going to order all three parts. Three weeks later, they came to repair it. It still didn’t work and I hate to wait two different days (all day) for service. First day, he didn’t make it so had to schedule for next week. He replaced the other two parts. It now works by still doesn’t dry like it should. Not thrilled with performance at all!

Finally saved $ to remodel kitchen & to upgrade to stainless appliances. Bought & installed 12/2019, worked well 1st year. By 6/2021, excessive water on interior after cycle ended; 1st warranty guy said it was because I have a water softener and should not be using rinse aid (softener installed 2002 & never a problem). He also said I should try other brands of detergent. He also said it might be the tankless water heater. Water heater serviced: no problems, working perfect. 12/2021 after using every brand available, interior and dishes were completely wet, even 4 hrs after cycle ended. 1/2022 2nd warranty call, different company sent out. He said I have extremely hard water and should only use liquid detergent (only 1/2 amount in tray) and must use rinse aid. He said I should have softener serviced since it appeared to not be working.

I purchased a Whirlpool Dishwasher in late 2020. Within a week of having the dishwasher installed, I found a water leak with the product. I contacted Whirlpool immediately. Below is a record of all the encounters I’ve had with the company. The first repair technician came and could not find anything wrong with the product and left. The dishwasher kept leaking for a month, so I scheduled Whirlpool to repair it. The second technician came and tried to repair the dishwasher. The dishwasher kept leaking for a couple of months so again I called Whirlpool for repair. Because the company from the first two technicians were fully booked for the next couple of months, Whirlpool scheduled a third technician from another company. The third technician could not fix the issue.

I've had this dishwasher for 1 yr and 4 months. It's been used properly and kept clean. The motor quit. A dishwasher that only lasted a little over a year. Cheap piece of junk. I spent over $800.00 with installation. I will never buy a Whirlpool dishwasher again. Try and call Whirlpool and someone in India will politely read from a manual and waste your time. Useless!!!

Our original dishwasher lasted many years and did a good job until it didn't. We replaced it with this one that we found at Home Depot. It is not the one we wanted but the delivery was months away and this one was in stock. It does a good job in cleaning the dishes. The only issue I have is that the top rack is not designed for large mugs or glasses. The wine glass holder has 3 slots, but we can only get two in based on the spacing. Also, our mugs don't fit, well on the other side, inside the fingers. Maybe our dishes are on the larger side...I don't think so but like I said earlier, it does a good job cleaning the dishes.

I bought all Whirlpool appliances for my new home. The dishwasher is quiet but, is limited with features. The worst part is no matter what cycle you choose it never dries the dishes and it smells constantly. We know it is connected properly with very good water pressure. My husband was a license Master Plumber and he oversaw the plumbing & install.