How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Whirlpool Dishwashers Reviews

4,947,670reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
Find a Best Dishwashers partner
1.4(673)

About Whirlpool Dishwashers

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Whirlpool Air Conditioners produces a range of air conditioning units for home and commercial use. The company offers window, portable and split systems. Whirlpool’s goal is to provide effective cooling solutions that enhance indoor comfort.

Visit www.whirlpool.com
Pros
  • Effective cleaning performance
  • Quiet operation during use
  • Good value for the price
  • Durable and long-lasting
Cons
  • Frequent repairs needed
  • Poor customer service experience

Protect What Matters Most

Get Home Warranty Plans & Pricing

View Plans

Whirlpool Dishwashers Reviews

Filter by Rating

  • (80)
  • (40)
  • (42)
  • (55)
  • (357)

Popular Mentions

    How do I know I can trust these reviews about Whirlpool?
    • 4,947,670 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Whirlpool?
    • 4,947,670 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 5 Reviews 380 - 530
    Customer Service

    Reviewed Jan. 18, 2016

    Whirlpool Dishwasher model # WDT720PADB. Replaced an old Maytag that was 12 years old; cleaned great but finally the pump gave out. From the first day that we cleaned dishes with the new Whirlpool, the dishes were not as clean as the old Maytag and totally wet even when the heated dry cycle was on. Repeated calls to Whirlpool customer service and two technician visits and still the same results. We end up drying every load by hand. Now after 14 months (two months out of warranty) only the silverware wash jets are working with all other zones inoperative. This machine is a plastic piece of junk and all it takes is one look at the cheap construction and components to say that Whirlpool engineers are competing with the Chinese made brands. This boat anchor is going to the curb tonight! Never again will Whirlpool get my business!

    Thanks for your vote!
    Price

    Reviewed Jan. 16, 2016

    2013 Whirlpool gold series stainless steel dishwasher, at that time it was their top of the line product, nice looking, stainless steel, stainless steel tub, very quiet. However this piece of junk does not stay fixed for more than a year, at best. I am a technician by trade albeit not on consumer appliances, I usually work on more complex multimillion dollar equipment; point being, I know my stuff.

    I have been throwing parts on this box like no tomorrow, Tub replaced, water director motor replaced, top railing replaced, small plastic pieces on top rack replaced. MTBF - Mean time before failure is 6-8 months and deteriorating over time. 2 issues are predominant symptoms of its failures, it's either leaking or dishes don't get cleaned. I see the symptoms again and I am tired of fixing it so it going to the curb tomorrow. There is no way an expensive appliance like this (around 800$) can cost 100$ a year in parts to maintain (Note: parts only)... not to mind my labor and hassle ++ water damage to your cabinets. Stay away from Whirlpool and keep your sanity!

    Thanks for your vote!
    Customer ServiceInstallation & SetupCoverageStaff

    Reviewed Jan. 11, 2016

    I bought the Whirlpool Gold Series dishwasher on November of 2014 from Home Depot. The first thing that happened was that it started to leak. I called Whirlpool and someone came out to look at it. It took about a week for them to come. They said it was installed incorrectly and they do not handle installation issues. They left. I took the dishwasher out and reinstalled according to the guide. It still leaked. The dishwasher had to be perfectly level before the leaking stopped.

    The next issue was that the dishes were not getting clean my dishes. The top rack was the worse. I called Whirlpool again. They came out, took the dishwasher apart and said the part called the diffuser had become dislocated. He placed it back into its proper position and left. This was April of 2015. The dishwasher did an ok job. Some dishes still came out with food on it.

    By the end of 2015, close to the warranty expiring, the top rack was no longer being washed. I took the dishwasher apart from the inside and found the diffuser was not in the right position again. So every time I want to run the dishwasher I need to take the spray arms out and the racks until I have access to the bottom of the dishwasher to reset the diffuser. Now the warranty was expired, Whirlpool wanted about $150 just to come look at the dishwasher. Sears wanted $59. So I called Sears. Their tech said the dishwasher has a broken motor. For Sears to fix it would be around $400.

    I called Whirlpool. I felt that the motor was already broken within the warranty period and that the problem finally got diagnosed now. Whirlpool felt this wasn't the case. Their price to fix was also close to $400. Now I need to buy a new dishwasher and throw away a one year old dishwasher. Only this time I will buy the extended warranty. Overall, poor product, poor customer service, and poor warranty coverage.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    What a superior functioning appliance as it has many options for level of cleaning required, and does each level perfectly! I also the different times for washing.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    Once again, Whirlpool has focused on the appearance of an appliance instead of the functionality. The interior design is poor, particularly the tableware container built into the door of the appliance. The wash/rinse/dry cycle takes 3 hours to complete!!! And the dishes are left very wet. The dishwasher is quite noisy when compared to desirable brands such as Bosch. The stainless steel exterior is the least spot resistant of any brand I've encountered. Overall a very poor product!

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    Hard to rate it as it is a very old model and doesn't have any of the new features. I am getting a new Kenmore next week! For the model type it has lasted a long time. It is 15+ years old.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    My dishwasher is really a simple basic dishwasher. It is efficient and does a good job of cleaning. You can put many items in the top and bottom and the utensil basket can be moved for better cleaning or more room. If I had one complaint that would be that it is a bit too loud but other than that it is wonderful.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    After 2 years it stopped draining. We have to physically hit "cancel" to get it to drain. Also, I have had to make my own tool to take bottom spin bar off to get to and unjam grinder and we pre-wash all dishes.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    My Whirlpool dishwasher is used 2-3 times per week. The interior has more than adequate space for a full load of pots, plates and utensils. A normal cycle is used and the washer is essentially very quiet. Dishes/glassware always come out spotless and squeaky clean.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    Well my dishwasher works really well. It is kind of noisy though. I don't use it very much. I bought a Whirlpool because I have never had any trouble that brand. I will buy this brand again if I need another one. You can't go wrong with a Whirlpool.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    It never seems to clean the dishes and it runs for 3 1/2 hrs. It is suppose to have all these Features but does a very bad cleaning job. I have used liquid soap, the cascade pods and the jet dry, still gives very poor results. Use to have a Kitchenaid that lasted almost 30 years - great appliance...

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    We bought this dishwasher because it was rated on the quieter side... It was purchased in 1999 and is still operating like new. I am amazed it has never broken down. I have wanted to replace it but my wife says "Why?"

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    Though it has worked for many years... it is very loud, gets dirty, hard to clean outside handle and knobs... Doesn't always do a consistent job of cleaning...

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    We do not have any issues with our dishwasher, a Whirlpool model that is 16 years old. It still does the job and has not broken down. I am sure that newer technologies are now available with newer models.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    It does a good job of cleaning, but there are quality control issues. The electronic panel had to be replaced while still under warranty. The face of one of the buttons is lifting off, and it's not that old.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    I was pleased with the look and performance on my dishwasher. It did sometimes leave some food particles, but, overall it did a good job. I really don't remember the model since it has been a few years since I had it.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    My dishwasher is a Quiet Partner III. It is the quietest dishwasher I've ever owned. It has a variety of cycles and will clean dishes that normally would have to be soaked with hot water. Plastics don't dry well though.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    I have had my Whirlpool gold series dishwasher for approximately 10 years and it still does a great job washing my dishes. Recently, I found out if I forget to put a dish into it I would have to start the dishwasher all over again rather than it taking up where it left off. Also, the interior is badly stained and unable to clean it.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    I am very happy with this dishwasher. It is not a high end, rather middle of the road, but is very quiet, does a great job of cleaning my dishes and pots and pans.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    The silverware holders need some revamping. They are in front of bottom rack therefore are prone to fall out onto floor. And the soap dispenser doesn't always close. Too much plastic components, I would say.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    My Whirlpool dishwasher is 11 years old and has performed satisfactorily throughout. The utensil container is in the door, saving room inside but making it a bit less convenient to remove. The results are satisfactory, but I carefully rinse everything before putting it in the dishwasher. I don't believe dishes with hardened food would come out clean without this step.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    This Whirlpool dishwasher has multiple features, with sturdy racks. The noise level is very low, I was quite surprised by this. I would highly recommend this product.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    I like the Kenmore dishwasher as it has the cutlery basket in the door. This leaves more room for dishes on the rack instead of taking room up for the cutlery.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    Very pleased with my Whirlpool dishwasher. It is not the top of the line but does a great job of cleaning my dishes and is very quiet when running. Whirlpool appliances have been very good to me.

    Thanks for your vote!

    Reviewed Jan. 8, 2016

    WE had a Kenmore dishwasher and it never got the food off without scrubbing the dishes first. We decided to get a new dishwasher after being very frustrated. We purchased a Whirlpool and noticed a difference instantly. It was quiet, got the dishes completely clean, (no pre-washing like before) and was overall a better fit for our family.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Dec. 31, 2015

    I purchased a gold series whirlpool dishwasher on July 20th 2014. Today is Dec 31, 2015, for the past month I have been troubleshooting my dishwasher by myself. Because I had a maintenance man here already since I bought the dishwasher and due to Christmas cannot afford another 250 for another visit. Every time I try to wash, at end of any cycle I have tried using, I open the door and find the cascade soap sitting on the bottom of the tub, the dishes still wet and dirty. So I take them all out and hand wash them, I should not have to do this on a washer that is a little over one year old considering the price tag that I paid for it. I am not young anymore and if I wanted to hand wash dishes, I could have used that money for a nice vacation somewhere.

    The washer stops, start button blinking, I open it up, check it out to make sure everything looks ok, close it and restart again. It sounds like it is working, so I go about my business and come back an hour later to find the same issue. Dishes will not wash soap on the bottom of the tub again. This has been nothing but trouble since I purchased it. I have never had a problem with my old dishwasher until it got too old. On top of it all, I had to buy another clothes washer from the same manufacturer that now took over. This was only 5 years old and the motor burnt out. I had two maintenance men here from the Maytag/whirlpool company and they filled me in. So I had it hauled out of here and I bought an LG for another good price. It seems to me that it is all about money and they make nothing but crap. Now. I need to make another decision. About this POS dishwasher! What to do?

    Thanks for your vote!

    Reviewed Dec. 30, 2015

    Brand new dishwasher and first time I started it I noticed the timer showed the cycle taking over 3 hours. When done I opened the door and there was some water in the bottom and the door was very wet. Dishes had not been washed. A glass that had turned upright had no water in it. The soap pod was still intact. I started over again and the same thing happened - two more times. The silverware is not clean either. It's going back!!! I'm sure there will be resistance but we will deal with it.

    Thanks for your vote!

    Reviewed Dec. 26, 2015

    This will be the third and last time I am going to try and fix this piece of--plastic!! I will never buy a Whirlpool again. Merry Christmas and a Happy New year.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 24, 2015

    I have had my Kitchenaid dishwasher since April 2010. I have the receipt as proof. I have recently had a professional out to replace a seal in the door, the gasket on the vent and the unit still leaks. The only places left are the metal body and door. I called to say I wanted the warranty honored. I was told one of their servicers had to verify. I agreed.

    Their servicer came out at the agreed time. He did not bother to protect my hardwood floors from his muddy shoes. He also absolutely wreaked of cigarette smoke. He proceeded to try and push me into paying for the same repairs I had done last week because he would not warranty the parts under warranty unless I paid him to replace parts a week old. I told him he was here to verify the leak not push me into more repair costs. At this point, he began slamming his tool box together and exclaimed "Thanks for wasting my time".

    I called the Kitchenaid warranty number in my pamphlet to see about the warranty. They refused without making me pay for their esteemed professional to do the same work, a real professional already did. The best I was given was 30% off a new appliance. When they won't honor their 20 yr warranty on the one I have, telling me their unprofessional is so much better than the one I used who did protect my floors and treated me with respect, I have no faith left in this company or its servicers. I will be filing a complaint with the BBB. I plan to be very vocal with this company's refusal to stand behind their products and explicit support of disrespectful servicemen.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 17, 2015

    This Whirlpool dishwasher is the worst dishwasher I have had in 45 years of using dishwashers. I have bought dishwashers, but now rent and so am stuck with this one. Initially, I complained to the landlord about the dishwasher not getting the dishes clean, so the repairman came and recommend replacement. Unfortunately, it was replaced with the same brand. The new one didn't wash any better than the old one so I pre-rinsed everything and the dishes still come out with sprayed dried food on them. The spray holes in the arms fill with food no matter how thoroughly I rinse the dishes. The silverware in the door rarely is clean. The filter is always coated with food particles. The top shelf is always worse than the bottom shelf. I have used inexpensive GEs before and nothing compares to the poor quality of the whirlpool.

    Thanks for your vote!
    Installation & Setup

    Reviewed Dec. 7, 2015

    I'm going to add my 2 cents to the already poor reviews of this dishwasher. I've been disgruntled about it since it was first installed. The silverware rack will not stay shut, so when you go to shut the door all the silverware falls into the bottom of the washer. And it's totally rusting. All the pins in the carriage are literally rusting away. This is a faulty washer and Whirlpool needs to find a way to repay their customers. I'll never buy a Whirlpool product again.

    Thanks for your vote!

    Reviewed Dec. 1, 2015

    The Whirlpool Quiet Partner II is a horrible dishwasher and should have never made it to a store to be sold. We have had the dishwasher for 4 years and about 6 months ago it started shutting off minutes after it was started. We would have to press the Cancel Button and try it again several more times prior to it finally completing the wash. After contacting our home warranty for help the tech said it is not worth fixing and will only give us a SMALL amount towards a new dishwasher.

    Thanks for your vote!
    Customer ServiceOnline & AppStaff

    Reviewed Nov. 29, 2015

    We purchased a Whirlpool dishwasher in August of 2014 (Model #WDT710PAYM6) and it broke for the first time in the summertime of 2015, so it was still under warranty. The manufacturer set us up with a local company to fix it. First of all, the guy comes out to look at it and has no parts with him whatsoever to fix it once he figures out the problem. So we ended up waiting for over a month before our dishwasher was fixed. That is a long time to have to hand wash dishes, especially with the amount that we go through each day. I know that ranting about having to hand wash dishes is such a "first world problem" thing to complain about, but my gosh...if I buy a brand new dishwasher for a good amount of money, I shouldn't have to hand wash my stupid dishes!!

    It has now broken AGAIN and it is no longer under warranty. We called Whirlpool to see what they could do because it should not be breaking this often. They told us we could either spend $250 for a year's worth of maintenance on it, or just pay out of pocket. So you want me to pay $250 or more to fix a dishwasher that we spent over $400 on that has broken twice in a year??? I've been looking on their website for this model to leave a review and cannot find it, so that leads me to believe that it is discontinued. So thank you, Whirlpool for the piece-of-crap dishwasher. I can see you really take care of your customers when they call about their concerns too.

    I will NEVER buy any Whirlpool appliance again, and I will be sure to let all of my friends know they shouldn't either. If I could rate this with negative stars I would. So now we have to go out and purchase another dishwasher. Thank God Cyber Monday is here. So I cannot say it enough, do not, do not, do not buy a Whirlpool. If you do, you'll find it's actually a Whirl-poo, because it's a POS.

    Thanks for your vote!

    Reviewed Nov. 22, 2015

    I purchased this dishwasher washer (Model WDT710Paym3) in May 2013, quit cleaning. I have checked filter. I run this washer 1 or 2 times a week. Very disappointed in washer and the quality of the product. Don't think my next purchase will be a Whirlpool.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 20, 2015

    Very sad appliance company. I purchased a Standard Pacific Home in June 30, 2015 and moved in Aug 1, 2015. Use my Whirlpool Dishwasher for the first time back in Oct and it was not working properly. Whirlpool scheduled an appointment with Accord Appliance in Temecula Ca and the company was a no show. Called Whirlpool back and Rep Emma was very rude and had to call supervisor to schedule another appointment to repair dishwasher. Whirlpool have sad employees and sad appliance.

    Thanks for your vote!

    Reviewed Nov. 14, 2015

    Whirlpool Gold Series Dishwasher - I wish I had discovered this website BEFORE I bought this piece of trash last year to replace our antique Maytag that ran like a champ for 10 years. But after 10 year the gaskets wore out and it started leaking. Even at ten years old that Maytag cleaned and dried better than this brand new Whirlpool. My complaints are the same as everybody else here. Doesn't clean even slightly soiled dishes and then it doesn't dry any of the silverware, or plastic pieces like measuring cups and tupperware. All are totally wet and need to be hand dried. So, why am I cleaning the dishes beforehand and drying them after??? The only good thing I can say about this unit, is that it is quiet. But, as my husband said, so is a brick, and a brick would be just about as good at washing and drying our dishes. Buyers Beware!!! This is a terrible product. Turned me against Whirlpool appliances forever.

    Thanks for your vote!
    Price

    Reviewed Nov. 9, 2015

    Whirlpool Gold Series - I bought this dishwasher less than 2.5 years ago. The thing already broke. The motor needs to be replaced at a cost of about $250. The thing never did a good job anyway and often had to run it more than once to get dishes clean. I paid about $650 for the machine so I guess it's just a throw-away appliance. Whirlpool makes complete junk. I will buy a different brand that is known to have long-lasting dishwashers. I guess you get what you pay for.

    Thanks for your vote!

    Reviewed Nov. 3, 2015

    Everyone has been impressed with how quiet my Whirlpool Gold Series dishwasher was and how clean the dishes came out, but that didn't last but 3 short years. In the life of a dishwasher, 3 years should be less than a third of the life expediency. I purchased a 3 year protection plan from Sears only to find out that it included the year you get the new appliance, so it just added 2 years. Just my luck. I have bragged and bragged and bragged on this dishwasher because it was quiet and cleaned so well, but now I know that was premature because it should have last much longer. I sure didn't get my money's worth.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 1, 2015

    DO NOT BUY THIS DISHWASHER (Whirlpool Gold Series dishwasher)!!! We bought a camp with this dishwasher in it brand new. It has been serviced three times in the past year because the dishes (especially utensils) do not dry. The service company first said it was because I needed to use jet dry. What a joke! I told them I was using jet dry so they sent a service man out. He had to read a manual in order to try and figure out what was wrong with it. He then decided the entire motherboard needed replacing and he would order the part. He came back, replaced the part and it still did not fix the problem.

    I called again to complain so they sent another service man out and he said the drying air vent may not be working. They came back out to replace it weeks later because the part was on back order. Wonder Why??? I still have to dry the utensils every time I run the dishwasher. The interior walls of the dishwasher are wet even after running through the drying cycle. Either this dishwasher is a lemon or Whirlpool is selling a dishwasher that does not dry to the consumers!!! So BEWARE!!!

    Thanks for your vote!

    Reviewed Nov. 1, 2015

    We purchased the gold series model WDT790SAYM1 in 2013 replacing a 12 year old Maytag we were very happy with. The Whirlpool just does not clean very well and leaves dishes dirty no matter which cycle you use. The spray arms are cheaply made and do not work well. It's a piece of crap compared to the old Maytag. Do not buy any dishwashers from Whirlpool, they are simply inferior products and a waste of money.

    Thanks for your vote!

    Reviewed Oct. 13, 2015

    This dishwasher, compared to my old one, is very quiet but does a very poor job of cleaning. I now have to prerinse most all items. The silverware rack leaves many dirty items such as peanut butter off a knife. I probably waste more water on prerinse than what is saved by the washer.

    Thanks for your vote!
    Coverage

    Reviewed Oct. 5, 2015

    Whirlpool Dishwasher purchased at ABC Warehouse in Chesterfield, MI and was delivered on 10-2-2014, and one year later, we noticed that the tips of the lower basket were coming off. We contacted the holder of the extended warranty (5-yr.) and also Whirlpool. Both replied the fault was cosmetic and was not covered by warranty, that only mechanical/electrical components were covered. When we were buying the extended warranty, we were told that we were covered for all issues that may occur. We weren't told cosmetic flaws were not covered. I guess consumers should, before buying a new product, make a specific list of possible problems, and make sure what's covered and not covered. We have been unable to resolve this issue.

    Thanks for your vote!

    Reviewed Sept. 29, 2015

    I currently rent, and so when our literally 30-yr. old GE dishwasher broke down, our landlords went out and installed us a new Whirlpool Dishwasher. I was excited because FINALLY I would have clean dishes and a dishwasher that didn't leak a bucket of water all over the floor. Well, we've had it for about 6-8 months now and I have to say that I am not impressed. It is not as great as I thought it'd be. First of all, my dishes still look cloudy (despite using various brands - even homemade - detergent).

    Second, one out of every three washes gives me still-dirty dishes (food still on them, even though I rinse before loading the dishes). Now, I'm not talking about tough stuck-on, need a jack-hammer to remove food. Just normal food. Mostly it is oil, like if I had a plate that I had eaten French fries on and there was grease left behind that normal rinsing didn't remove. A new dishwasher SHOULD be able to clean that! Third, it guzzles Jet Dry liquid (or whatever rinse aid you use) like an alcoholic in a bar. I have used a BIG bottle in one month. One month. With the old 30 yr. old dishwasher, it took me around 2 YEARS to use a big bottle. And lastly, it takes F-O-R-E-V-E-R to wash a load.

    My old dishwasher took an hour tops - to rinse, wash, rinse, and dry - and it was 30 years old. This new Whirlpool takes 3 HOURS!!! I can literally hand-wash all of my dishes (and with a family of 4 that's a lot of dirty dishes in one day), sit them out to air dry, and take a nap and it take LESS TIME than using the dishwasher. The dishwasher has all the bells and whistles to make it look good, but trust me, if I could have had the 30-year old dishwasher rebuilt to newness, I would have begged my landlord to do that instead. Don't waste your money on Whirlpool appliances. I left another less than friendly review for my Whirlpool Cabrio washer (only 5 years old), if you care to see it. Learned my lesson, don't buy Whirlpool. So disappointed because they used to be (USED TO BE) a reputable dependable brand.

    Thanks for your vote!

    Reviewed Sept. 28, 2015

    Bought a nice house in 2012 which has a Quiet Partner 3 Dishwasher. About twice a week it has to be reset pressing buttons because it blinks at you when you press start. Control board was replaced a couple times since we bought house. We just put up with it. The tub has a manufacturer's defect in bottom where the plastic is so thin it finally cracked and over time water trickling out went to wall. Then ruined an area in finished basement ceiling. I've used a couple different things to stop the leak but it always starts leaking. Customer service says it's not under warranty so will buy a new dishwasher. But not Whirlpool or Maytag. Same company now. Dishwasher is a total piece of crap.

    Thanks for your vote!

    Reviewed Sept. 9, 2015

    Moved into a house with a 2009 Gold Series Dishwasher model GU2475XTVY0. It has never worked since we moved in 3 years ago, always left dishes musty and poorly cleaned. We basically used it as a rinse/dry and pre-washed everything by hand. Even then it would mold up frequently and required manual cleaning. Total piece of junk, but looked really nice, stainless finish. Yeah.

    Latest chapter is it completely stopped working. Called a tech out for the usual $80+. His advice: this is a total lemon, and has been from the start. Not worth repairing. So Whirlpool, is this the standard you have now? 5-6 years for a dishwasher life cycle? Noted that my fridge is a matching 2009 Gold series, it has also had several problems with keeping a steady temp and has gone through 2 control boards at a hefty fee each. I guess I'm done with Whirlpool, running out of appliance brands to blacklist here...

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 2, 2015

    I bought a Whirlpool wdf760sadmo. It was Oct 2014. It broke 31 days later. Lowe's said they would not take it back. Called Whirlpool, they sent a repairman out a week later. They ordered parts and came back two weeks later. The parts were not the correct ones. Ordered more parts. This time back in a week. Ok about three weeks have gone by with a broken dishwasher sitting at my house. Got it fixed. A month later a different problem. Call Whirlpool, wait, on hold for about 20 or 30 minutes. They sent a repairman out who ordered more parts which will be in in two weeks. Meanwhile I am without a dishwasher again. I have had to take a day off work each time they have came to repair it. I have spent way too much time on this thing. I won't be buying another Whirlpool.

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed Aug. 21, 2015

    Fridge: no ice cubes. Water dripping from the door. Base of one door damaged. After 4 WHIRLPOOL repair services visits, ice cubes OK. Dishwasher: 40% of the time, kitchen floor damped with dirty smelly sticky water. We're first told: "It's the product"; next: "It's the way you arrange dishes"; next: "The filter is not completely clean." And we are waiting on the 4th visit from the Whirlpool service. We have owned at least 7 dishwashers so far, this is just unbelievable! Poor poor poor performance, with dishes covered with dirty film once in a while. And you never know when the dishwasher will decide to misbehave...

    Stove: White ceramic stove one day broke with a sauce pan cooking on top of it... Microwave and stove and oven: they beep and beep and beep, to tell you you are increasing the heat (one beep every time you touch), to remind you infinitely the food is ready, etc. And there is NO way these contacts can be disconnected. Now imagine oven on plus 2 saucepans cooking on the stove for which you have to increase/decrease temp. plus the dishwasher finishing, all at once, every day. How much beeping it makes after a long day at work.

    Thanks for your vote!
    Customer Service

    Reviewed Aug. 14, 2015

    My 3 year old Whirlpool dishwasher (model GU3200XTXY3), broke down for the third time. Under extended warranty with my insurance company, a repair tech was sent out to diagnose the problem. He quickly found that the heater had been continuously running (not just during drying), which caused the machine to quit working. He also found that all the wiring inside the dishwasher was spliced together, those two things=fire hazard! Because the heater was always running, it was super heating all the water used to clean the dishes. The vent to release the steam is located on the top of the door (right under counter edge). The dishwasher was producing hotter and more steam which slowly ate away at the particle board under the cabinets.

    No, we don't have the most expensive countertops, but Whirlpool should be held responsible for producing a faulty product with a faulty design. I have contacted Whirlpool and they claim to have mailed a claim form 3 weeks ago. I have not received it. Posted on social media about it, and was told I must only speak with the person who sent me the form. I would love to, but since I haven't actually received any contact from anyone (other than a fb post) I don't know who to contact, at what number, or email!

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Aug. 14, 2015

    My mother bought these two years ago along with a washing machine and fridge. And now they are falling apart. The dishwasher wouldn't clean the dishes so my mother called the warranty people. It took a week to have someone come out and say it was fixed. The very first load it wouldn't clean the dishes. Now it takes another week to have someone to come out and say they need to order a part. Once the part gets here two weeks later it took 6 hours to fix. They replace the whole bottom half of the dishwasher, could have easily replaced the whole unit. Now a week later the clothes dryer doesn't turn on.

    Thanks for your vote!
    Customer Service

    Reviewed Aug. 10, 2015

    Bought dishwasher and a gas range about a year ago. Had to call the repairman twice on our dishwasher and three times on our gas range. Now it is little over a year and I am out of warranty. I paid extra and thought I was buying products of a good brand. I should have bought products from one of the cheaper brands along with the extended warranty.

    Thanks for your vote!
    Customer Service

    Reviewed Aug. 6, 2015

    Have dishwasher wdf530plyw6 less than three years. Will only run on 1 hour cycle. No other wash option works. Called company, won't fix, offer other warranty plan. Utensil holder broke early on.

    Thanks for your vote!

    Reviewed July 30, 2015

    We have purchased 2 Whirlpool dishwashers in 4 years. The first one lasted almost three years and the second just past the warranty. The second one was a $500 dishwasher that we bought new. We filed a claim with Whirlpool and then had to set aside a whole day for the repair person to come. They spent about 10 minutes at our house, charged us $75 and didn't even attempt to look at the dishwasher or fix it. We have sunk almost $1000 into Whirlpool dishwashers since we bought our home 4 years ago. If you want to waste time and money go ahead and buy Whirlpool, otherwise learn from our mistake.

    Thanks for your vote!

    Reviewed July 28, 2015

    Last week dishwasher leaked. Set up repair with our local gas company that has service plus. Came today. Repairman showed me there is a hole in the bottom of the tub. Upon closer inspection it looks like the manufacturer drilled a hole that wasn't needed so they routed out a depression in the tub and must have put in some sort of plug or filler of some kind which now came out. I called Whirlpool and explained to lady about the "defective" tub. She said "well if it had a 'plug' of some sort put into the tub it would have fallen out before this." I said "Well it didn't it just must have happened as it never leaked before".

    She said "it is no longer in warranty." I told her "this is a defect to me as if you drill a hole in the tub that wasn't necessary and then the plug failed that you put in to 'hide' the extra hole. It is a defect not a warranty issue." Upshot is she wouldn't do anything about it. I told her I have always bought Whirlpool but if this is their policy it's the last time I buy anything made by Whirlpool. After reading all the complaints registered here about Whirlpool I guess I am more than fortunate as my dishwasher (bought in 2006) had run great until their "plug" fell out (Great except for all the rinse aid that has leaked out for several years.).

    Thanks for your vote!

    Reviewed July 23, 2015

    I purchased a Whirlpool dishwasher and have had it repaired four times so far. Last time they replaced the main computer located in the door. I attempted to use the dishwasher tonight and it is completely dead once again. I usually have had "good luck" whirlpool appliances. After all these problems will no longer be using this brand. I contacted the store where I bought it from, Famous Tate. The first time it stopped working just a month after the manufacturer's warranty ran out and they were absolutely no help. So in the future, I will no longer buy any type of Whirlpool appliances.

    Thanks for your vote!
    Price

    Reviewed July 16, 2015

    Purchased a WDF530PLYM3 Whirlpool dishwasher at Lowes in 2013. Now I've paid $96.00 to Whirlpool's authorized repairman to tell me it needs over $400.00 worth of parts (user interface and control board). He informed me with new digital controls, "you MUST purchase extended warranty because they are not built to last and repairs are ridiculously expensive".

    Thanks for your vote!
    Price

    Reviewed July 6, 2015

    Bought the dishwasher 3 years ago and now it's not worth anything as its pump gave away. Cost to replace the pump is $200 or more so it doesn't make sense to do that since you can get a new one for $300-$400. Everyone I talk to say they are not building these as they use to and they give out in 2-3 years. I am very unhappy with this dishwasher.

    Thanks for your vote!
    Customer ServiceCoveragePunctuality & Speed

    Reviewed June 14, 2015

    We purchased a new Whirlpool dishwasher in June of 2014. By February 2015 the racks were rusting. I called loses warranty and they referred me to Whirlpool since it was still under a year old and covered by the manufacturer warranty. They said no problem and would have new ones sent out. Three months later I still did not get them. I called them back and they said that they were not covering them due to rust being normal. This is the absolute worst customer service and it says a lot about how Whirlpool stands behind their products.

    Thanks for your vote!
    Price

    Reviewed May 13, 2015

    After replacing our competent GE dishwasher with a Samsung dishwasher and having to replace it immediately due to the terrible job it did, we bought a Whirlpool Gold Series (stainless tub) for just under $400. I realize this is the bottom of the stainless tub price point, but we have been so disappointed! The silverware container sites outside the regular tub, and rarely cleans even easy substances to remove, if there are more than a few items in each container. Dishes on the other levels are very hit or miss -- each and every load has to be examined for dirty dishes. I'd pull this one out and return it too if it weren't such a hassle. Don't buy this product.

    Thanks for your vote!
    Customer ServiceInstallation & SetupPriceStaff

    Reviewed May 11, 2015

    I purchased a dishwasher and hooked it up. The reason I install products myself is I don't like people in my house. I don't know if they are there to help or inventory what they plan to rob from me later. It did not drain so I called Whirlpool who said that I probably hooked it up wrong. Whirlpool said that they would send a service man but if it was hooked up wrong I would have to pay for the service. The service man did arrive and had tattoos all over his neck and arms. (A tear drop would have confirmed that he was a murderer). The machine was hooked up correctly, the water pump was not working at all.

    The service company that Whirlpool contracted took 3 day to order the part. Yes three day to even order the part. Then another 10 days to get the part in. I called Whirlpool and they did not seem to care at all. My thought is, I am out $599 plus tax, and I have to wait 2 weeks to get my machine fixed, plus I have to take hours off work to wait for the service man and now I have to worry about the service man breaking into my house and robbing me and Whirlpool doesn't care. They should have to pay for the time I was off work and for the interest I lost on the money not being in my account during that two weeks. Whirlpool didn't care at all though. Worst customer service ever. Used to be that "Made in America" was something good. Not anymore thanks to companies like Whirlpool. Made in America = Garbage!!

    Thanks for your vote!

    Reviewed May 4, 2015

    I've bought two (2) whirlpool dishwashers in approximately two years. Both dishwashers stopped draining shortly after one year. I checked the filter, removed parts at bottom of appliance and checked the drain hose and my home drain to make sure that none were clogged. After testing the draining system a burning motor smell started to occur. At that point I disconnected and threw away the appliance. I don't know for sure but I think this is a recurring and known defect.

    Thanks for your vote!
    StaffReliability

    Reviewed May 1, 2015

    We bought a Whirlpool Dishwasher for a vacation home thinking it was a good brand. It was not a low end model. After two years of infrequent summer use it would start and then not complete a cycle. Looking on the internet I learned the control panel was known to be faulty. An appliance repair person also confirmed that the control panel was known to be faulty. Why are they allowed to sale defective appliances? I also feel Lowe's Hardware is not without blame for unloading faulty equipment on unsuspecting consumers. What recourses do consumers have? I cannot afford another dishwasher after purchasing an appliance expected to last for years.

    Thanks for your vote!

    Reviewed May 1, 2015

    I bought a dishwasher with a 5 year warranty. It broke just after one year of purchase and they are giving me the runaround with replacing after finding that the part the part needed to repair machine is no longer available. The warranty clearly states that they will repair or replace with same or comparable machine and they are refusing to do so. I am at my wits end and I have no one to turn to within Whirlpool as they say it is their decision how they want to handle warranty.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 23, 2015

    We purchased a Whirlpool Dishwasher from the Home Depot, it was installed 3-28-2015, less than 30 days ago. On 4-21-2015 the dishwasher stopped working. I called Home Depot expecting a replacement; but we were told you have 48 hours; you need to contact Whirlpool, due to the CRAP warranty. I called Whirlpool, we were told that a TECH would need to come out and address. They came today, ** , told us that the Motor is bad. (NOTE I haven't made a payment on this dishwasher).

    So we called Whirlpool, expecting they would replace. I spoke to ** who advised me they would not replace, only repair. I explained this is unacceptable for a new product. I demanded to speak to her Manager; Spoke to ** who said the same. I asked to speak to her manager, his name is ** , but HE DOES NOT DEAL WITH THE CONSUMERS, this is beneath his job class I was told. So NOW I have no choice but to have this Dishwasher repaired; it will take over 2 weeks to get the part. I just don't understand how this is good Customer service. It is the worst I have ever experienced.

    Thanks for your vote!

    Reviewed April 23, 2015

    A Whirlpool dishwasher was installed by Skyline, a modular home manufacturer, and we occupied the house on August 21, 2014. The appliance never worked and Whirlpool sent repairmen 9 times over 9 months to either repair or determine if it should be replaced. It washed the dishes exactly 4 times in that time. Complaining to Whirlpool only caused a "supervisor" to scream at my wife that we were the cause of the malfunction. Nearly every part was replaced & they still refused to exchange it for a replacement new one. The modular home manufacturer received the same treatment appealing for us.

    Thanks for your vote!

    Reviewed April 19, 2015

    I have always had a whirlpool dishwasher and have always been please until my last dishwasher. The part that holds the soap and liquid stuff has broken and also the part that holds the silverware. Been really disappointed in this product.

    Thanks for your vote!
    Customer ServicePrice

    Reviewed April 13, 2015

    Brand new Whirlpool dishwasher letting steam out ruining cabinets. Whirlpool admitted this has happened before. ** sent 3 different service repair companies to my house and all 3 told me the parts they recommended from Whirlpool was not going to fix problem. They finally after 3 different repairmen agreed to refund dishwasher. I requested they hire someone to give estimate on my kitchen cabinets. It was their product that done damage and I live in rural area and no one wants the job of restaining. If the cabinet is replaced it is expensive. Granite counters have to be removed and placed back, sink etc. I requested 3000.00 or Whirlpool send someone to give estimate. This has been dragging on for 2 months and still can't use dishwasher. Is that too much to ask for? This has been a nightmare and Whirlpool should be embarrassed. So many emails and messages and most of the time they are unreturned

    Thanks for your vote!
    Customer ServiceInstallation & SetupCoverage

    Reviewed March 14, 2015

    WHIRLPOOL'S unacceptable customer service! Less than one year ago, we bought a Whirlpool dishwasher, type ADP 4411 from Khoury Home, Lebanon's leading retailer of household products. From the beginning, we were not really happy with the performance of the machine, which we felt was not cleaning as well as it should. But the nightmare for us came when ten months later, we came home to an electricity burning smell and smoke from our Whirlpool dishwasher, which had been off. Thankfully, our electric security system in our new apartment worked very well and shut off, so that our apartment didn't catch fire. It was a shock, but knowing that our machine was still under warranty, we contacted Whirlpool to let them know what happened.

    The bigger shock came when the company told us that the electric board is burnt "probably because of high voltage when the electricity came too strong one time" and that we have to pay for a new board $190 because such cases are not covered by the warranty! A Whirlpool manager said because the electricity in Lebanon is "unstable", we should have unplugged the dishwasher whenever it was not in use - but it's not really logic- the same thing can happen while it is in use (and of course nobody told us about it when it was installed)! We, like other normal people, do not unplug our appliances when they are not in use, and we are using in our kitchen a lot of other electronic appliances without any problems.

    The fact that Whirlpool is blaming us for a fire that could have had much more dangerous consequences is absolutely unacceptable. Unfortunately too late, we have read at the internet a lot of customer comments with these kinds of problems with Whirlpool dishwashers too. At last we got a $20 discount (!!) for the new board but on the service letter they wrote just that it had "smell problems". Nothing about burning! A burning dishwasher should be for Whirlpool company a much more serious theme! The way it was handled is NOT a customer service, NOT an international service for a big company like Whirlpool and especially really NOT the customer service of a U.S. company!

    Thanks for your vote!

    Reviewed March 1, 2015

    I am so disappointed in my whirlpool W10431035A gold series dishwasher. I bought this 2 yrs and 2 months ago on black Friday at a lowes. I wanted to have a whirlpool and I thought they were a good brand. It has been a little over 2 years and my dishwasher no longer works. The start button no longer works. It is not even that old and appliances should at least last 4 years. I could understand if the plastic utensil holder or dishwasher rack breaks...fine, you use plastic. But this is an intricate part of the dishwasher....the start button and it does not work. I am so disappointed in whirlpool. It is the start button...how can this break. The only thing I do is press normal cycle and the start button...that is it. How can this machine break so easily. How can whirlpool build and sell such a faulty product. So disappointed.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 22, 2015

    I purchased a Whirlpool dishwasher from Home Depot on 2/5/2015. It was delivered damaged on 2/9/2015. Home Depot refused to take it back and Whirlpool sent a tech out to see the damage. I told them I did not want a refurbished dishwasher that I paid almost $1000 for. Whirlpool advised Home Depot that the machine can be repaired. Once again I told both whirlpool and Home Depot that I did not want this dishwasher and to pick it up. Home Depot stated that there would be a 15 percent restocking fee along with a $65 to pick up the washer. Why should we have to pay anything? I am so disgusted for the treatment I received.

    Thanks for your vote!
    Coverage

    Reviewed Feb. 19, 2015

    I would like to share whirlpool's lack of ownership for parts they knew were faulty that caused significant damage to my floor. It's absolutely horrendous that one would purchase the highest end dishwasher they offer (all highest end appliances in 3 homes so far) and the company is only willing to cover the replacement of the part. It's a horrible way to run a company. I hope that my review will warn prospective customers to stay away from a company who is only willing to take your cash at purchase (charging an arm and a leg no less) and not care about any repercussions after the fact. I hope they enjoy our 15k, because it will be the last penny they get from us.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Feb. 2, 2015

    I bought a portable dishwasher on 6/29/15. It didn't clean well, didn't drain properly. (I followed guidelines from the USER INFORMATION and used rinse). I called a plumber to clean out my pipes. My dishes were still dirty. I purchased an entire soft water system from Culligan. My dishes were still dirty. I called Whirlpool and Pacific Sales where I bought the machine, and got no assistance.

    On 10/2014 I spent $263.50 to repair and replace parts so the machine would drain. Sometime in January of 2015 it stopped draining again. I just got off the phone with Whirlpool who will not take any responsibility for this lemon. You offered me a policy to purchase for over $200!!! You want me to spend MORE money on a machine that never worked right???? How is that help? How is that standing behind your product? Then there was some lame offer to pay for parts, ONLY if I used your extremely expensive repair people and pay for labor, and $139 just to show up at my door. I asked who I can write to or talk to about this and was told by Sherri that there was no one to talk to but her. Really? Give me a reason to ever consider a Whirlpool product and to not slam Whirlpool whenever someone's considering it.

    Thanks for your vote!
    Customer ServicePrice

    Reviewed Jan. 26, 2015

    Whirlpool wdf530plym4 - Bought this dishwasher 5/13. Sat for 3 months in the box while my kitchen was being built. 7/14 pump motor went out, called Whirlpool, they set me up with an appliance repair company, and I ended up paying $90. The technician was being nice, charging me less than he needed to since he said it was an easy fix. 1/26/2015 pump motor went out again. Called Whirlpool again. Lady on phone was very snooty with me, telling me it was out of warranty. Told them I was very dissatisfied, my dishwasher has broken 2x in 18 months and all she said was, I should have bought the extended warranty. Dishwasher is not even 2 years old and already needs to be fixed 2x. The most expensive part on the machine I may add. Going my average, I can keep dumping $130 every 9 months to have a working dishwasher by Whirlpool. I would understand if the thing broke after 2 or 3 years. I only run the thing 2 or 3x a week at the most.

    Thanks for your vote!

    Reviewed Jan. 21, 2015

    Literally from day one I had an issue with my Gold Series which was aggravating but at least it was on warranty. Then 2 months out of warranty I had another problem, a leak. Now no water circulation. I think it is maybe 3 years old. What a piece of junk and my Whirlpool washer and dryer? Not much better. I will never buy another.

    Thanks for your vote!
    Customer ServiceInstallation & Setup

    Reviewed Jan. 19, 2015

    Whirlpool/Ikea Renlig dishwasher - Since installing this integrated dishwasher it has continuously destroyed the decorative panel door. On my model (they have recently changed in 2014) the steam exits at the top, this damages whatever it comes into contact with it. Today they are saying that it has not been installed correctly and that it should actually sit out from the countertop, i.e. jut out from the rest of the kitchen so that the steam can vent into the room. The panel should also be lower than the other doors of the kitchen cabinetry too. Hardly integrated and would be a bloody eyesore. I am about to call them back again and inform them that I will be making a scene about this in my local Ikea and with anyone else who cares to listen.

    Thanks for your vote!

    Reviewed Jan. 11, 2015

    WDF760AWO - The two metal clips sent to somehow stabilize the unit with the cabinet are next to useless since they easily dislodge when attempting to secure. Unbelievable engineering?

    Thanks for your vote!
    Customer ServicePunctuality & SpeedReliability

    Reviewed Jan. 11, 2015

    We purchased a Whirlpool water heater at Lowes for $1100.00. Four years later it isn't working. There are no parts to fix it available at any store in Dallas, TX. We had to call the company. They made us pay the overnight shipping fee for the part. Then the part didn't show up. When we called to find out why isn't the part at my house, they said they found out FedEx doesn't deliver on Saturdays. No one ever called to notify us of this, instead the response was that they would use it as a "coaching" lesson for not notify the customer. We have now been without hot water in the middle of winter for 5 days. We have no idea when the part will arrive and if it will even fix my defective water heater. We will never buy another Whirlpool product and I strongly encourage anyone who reads this to not buy Whirlpool. They don't stand by their product and have horrible customer service.

    Thanks for your vote!

    Reviewed Jan. 9, 2015

    Less than 2 years after we purchased our whirlpool dishwasher, the rack started to rust. Now the tines are so soft they fall off. The last time we bought a dishwasher the Same thing happened, but after 15 years! They don't even have an option for that to be under warranty so it tells me they don't stand by their product. I will never buy whirlpool again.

    Thanks for your vote!

    Reviewed Dec. 27, 2014

    Strange bear like sound when it washes. We stopped it and on again, sound gone. Water on full water pump drain attitude ok. Big lid (grey) inside on. Ran some time water draining with tablets to make it clean and run better. Had someone to look for it, no sound. But when we now turned on, it sound like a mumbling high sound from inside machine or upper lid. We have some thermostat error a few times now. No hot water condition and no washing in high temperature. Håkon ** was the inspector of this strange thing happening. Could this be dangerous to let it run?

    Thanks for your vote!

    Reviewed Dec. 20, 2014

    Bought new. About 3 years old. Been repaired 2 times. Will run about 10 minutes, drain, and stop. Does not clean dishes. Model #du1015 xt xs2 Whirlpool Quiet Partner 1. Never will buy Whirlpool again.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaffReliability

    Reviewed Dec. 12, 2014

    I purchased all new, upper end Whirlpool appliances for our newly built home just 6 months ago, to include a side by side refrigerator with ice maker and water dispenser, an over the stove microwave, a smooth cooktop oven/range, a dishwasher, a washing machine and a clothes dryer. We plugged in the new refrigerator, and after 24 hours of letting it sit and get cold, we bought $300.+ of groceries and filled our new refrigerator. We pulled the milk out hours later and it was warm, checked other food items and found them to be warm, too. I placed a thermometer in the refrigerator and it read 55 degrees. In disbelief, I placed a second thermometer in the refrigerator and it, too, read 55 degrees. Being brand new, only hours old, and clearly not working, I called for a replacement refrigerator.

    Our builder said we needed to call Whirlpool for a replacement. Whirlpool refused to send us a new refrigerator. Needless to say, we had to throw out all of our food for being dangerously off temperature, and we were less than happy about wasting $300.+ on food we could not safely eat, but glad we didn't have food poisoning. Not even the freezer could maintain a temperature below 55 degrees. While waiting on a repairman, we noticed that we were not hearing the refrigerator's motor come on more than once every several hours. They sent a repairman out three days later, and he found nothing wrong other than a poorly fitting door, he said. He replaced the door hinge and told us our refrigerator would be cold in 3 - 5 hours. Well, it never did get below 55 degrees, set on the coldest setting. Whirlpool was called again and they couldn't seem to get another repairman out to fix my brand new refrigerator that could not perform its most basic function, which is to maintain food at proper temperature.

    Again, Whirlpool refused to send me a replacement refrigerator for this clearly defective refrigerator we were stuck with. We were told it would be 2-3 weeks before another repairman could come out, and then he would have to order parts after he diagnosed the refrigerator problem, taking another two weeks. We needed a refrigerator, like most people do, so we were forced to take this brand new refrigerator and stick it in the garage, not being able to sell a brand new refrigerator that won't get cold. Angry at Whirlpool for taking our money and leaving us with a refrigerator that never worked, we bought a Samsung refrigerator that we are very happy with - it works! After 2 months, our Whirlpool above the stove microwave has the motor turn on when we close the door, and it takes several opening and closing sequences to get it to shut off. We will be replacing this new microwave when we can afford to.

    Our ceramic/smooth top stove/oven, takes a very long time (at least 20 minutes) to preheat and the temperature in the oven is not accurate to the set temperature, according to my oven thermometer. The cooktop surface is inferior; it gets permanent water spots and it scratches very easily even though we use the correct pans and are very careful with it, and does not come clean easily. The surface feels rough, not slick like the GE Profile ceramic/smooth cooktop range that I had for 14 trouble-free years. I am using the same exact pans that I used with our GE, and we know how to be gentle with a smooth cooktop surface. After 14 years of owning the GE stove, the GE felt slick and smooth, cleaned easily, and did not have one single scratch on it. It looked as good as new when we moved, after 14 years of use.

    I will be replacing this inferior Whirlpool smooth cooktop range as soon as I can afford to, as well. Last month, right before Thanksgiving, our new Whirlpool dishwasher started making a really loud motor sound and quit working that day. It would fill water, drain the water and shut off. I once again called Whirlpool, and they were maddenly unhelpful. This time, they told me they would have a repairman call me in 5 working days to schedule an appointment to come and see my non working dishwasher. After 7 days, I called Whirlpool AGAIN, to ask why someone did not call me for an appointment. I was expecting a house full of people for Thanksgiving and I had no working dishwasher. I spent a lot of money buying these crappy Whirlpool appliances and am very frustrated.

    This time, Whirlpool told me that they could not find a service person in my area to service the unit. As if I live out in the middle of know-where?! I live 20 minutes from Austin, the state capitol of Texas! A 20 minute drive from the capitol building to my door! Whirlpool told me I could take my 5 month old, broken dishwasher to a repair shop and that the repair shop would need to call Whirlpool before they did any work, and that Whirlpool would only authorize a maximum of $150 to repair my dishwasher. They actually had the nerve to tell me that I would have to pay for the repair, and they would mail me a "gift card" in 6 - 8 weeks to reimburse me up to $150 on my new, broken dishwasher that is under warranty. I was furious!! Some warranty! The broken dishwasher is now sitting next to the broken refrigerator in my garage. I needed a dishwasher before Thanksgiving dinner, so I went and bought a Samsung.

    I realize that all makers can have a lemon, but all of my Whirlpool kitchen appliances are junk!! I will never own another Whirlpool product for as long as I live, and I will tell anyone who will listen about our abominable experience with Whirlpool's customer service and the expensive, crappy appliances we unfortunately wasted a lot of our money on. Do yourself a huge favor, buy anything but Whirlpool! Thankfully, everything else about our new home has been great. Our new Whirlpool appliances will remain a very sore subject for year to come, I suspect.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 10, 2014

    Re: wdf7payw6. I purchased this unit last February. It has never washed properly. In the last month 2 separate warranty service reps have been out. The first one told me that I have not been doing a good enough job of prewashing the dishes so the arms were clogged. While cleaning them, he broke the top arm. When he came back to replace the top arm, he added that the dishes were not drying because I didn't use enough jet dry so I would have to dry by hand, and that the arms were clogging because I didn't prewash well enough. I told him to leave and never come back. I called customer service and they sent out a new company.

    The rep today told me that even on time delay or overnight settings I must run the hot water prior to starting the unit. And that since the water wasn't hot enough; the undissolved detergent was clogging the spray arms. This was confirmed by your phone support person who told me that for "best results" that's what I had to do. The "result" I want is for the thing to wash dishes. It doesn't do that. The current rep ordered a heater, motor pump and spray arms. My previous dishwasher operated perfectly (until the pump failed) for the 18 years I have lived in this house plus however long it was here before I moved in. I will never buy a Whirlpool product or anything built by subsidiaries or parent AGAIN.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Dec. 9, 2014

    I brought a whirlpool dishwasher in 2013. It never did clean dishes, had to wash them by hand before putting them in dishwasher. Had someone come out and check it. He told me I was using wrong type of soap, so I changed. That didn’t do a thing. Now I have mold growing in the dishwasher because the tub is cracked all around the inside. Called whirlpool, of course they couldn’t do anything about it. Have never heard of dishwasher cracking. So today, Lowes came out and took picture of crack that is where I brought it. So am waiting to find out what is going to happen. Will not ever buy whirlpool again and will tell all my friends.

    Thanks for your vote!

    Reviewed Nov. 29, 2014

    Have, "Quiet Partner II", Whirlpool dishwasher. Am 1 person, run only about 3 times a week and within 4 years now it will not even stay on. It will load sometimes with water then turn off. You can try forever and it will not stay on to run cycle. Waste of MONEY if this is how DELICATE they are and do not last.

    Thanks for your vote!
    Customer Service

    Reviewed Nov. 22, 2014

    Microwave rotating never worked. Maytag or Whirlpool (same company) doesn't care! $480.00 wasted! Range, is dangerous! Grates move freely! Spilled hot water all over myself and floor was burned. New racks sent, same issue! They don't care! $950.00 wasted! Crappy customer service, crappy products, crappy warranty all brand new! Crappy Home Depot sells this garbage! Never again! Don't buy Whirlpool or Maytag ever!

    Thanks for your vote!
    Customer Service

    Reviewed Nov. 11, 2014

    I purchased this Whirlpool Gold dishwasher a year and half ago, and it needs repair to the tune of $300.00. The drain pump broke and need to have it repaired. If this was the only Whirlpool appliance that went bad, I wouldn't even write a review, but two months ago my Whirlpool refrigerator, one year and 4 months ago, the ice maker stopped working, another $300.00. Whatever you do, do not purchase any Whirlpool products, pure junk. Their customer service is even worse. What a nightmare.

    Thanks for your vote!

    Reviewed Nov. 1, 2014

    I bought a house 2 years ago that came equipped with all new Whirlpool kitchen appliances (refrigerator/freezer, stove top and dishwasher). A few months ago, the damper door in our refrigerator broke causing food in the refrigerator to freeze. Just the other day my Whirlpool dishwasher stopped draining properly. Both instances a repairman was needed and we're now out over $400 for repairs and parts. I would definitely not recommend purchasing any Whirlpool appliances and I am deeply frustrated that I'm having to deal with these repairs and costs for appliances less than 2 years old.

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 31, 2014

    Washer broke twice in eight months. Telephone request for service keep me on hold and then quit. Consumer service terrible.

    Thanks for your vote!

    Reviewed Oct. 23, 2014

    I purchased this washer about 3 years ago to replace a dishwasher which lasted 20 years. Within a year the racks began to rot, the front panel plastic started to peel off. Within two years half of the racks rods completely rotted away. 3 years later the washer is busted - most likely pump which was probably blocked by one of the pieces of the rack rods. I am replacing it with Bosch - German engineering. Needless to say I will NEVER buy a Whirlpool - formerly reputable company again. Good-riddance Whirlpool.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 13, 2014

    We bought a new Whirlpool Dishwasher. Installed it, wife used it for two loads. The third time she tried using it the door sprung and it no longer latches. After two weeks of calling Whirlpool, we finally had someone come out to fix it. After the repairman took a hammer to the frame he stated that it had been dropped. He wobbled the dishwasher back and forth with his hand. He said the frame will never be correctable and we will always have problems. After another week we got a hold of Whirlpool and were told the repairman has ordered parts to repair the dishwasher. Whirlpool is hoping it will hang together until the warranty expires. If the dishwasher were fixable that would be fine. However, when the repairman who has years of experience in his job tells me it will never be right and will always be a problem, I believe him.

    Thanks for your vote!

    Reviewed Oct. 10, 2014

    The Whirlpool I purchased has been the worst ever! Nothing comes clean even when I hand wash everything first and never has even from the beginning. I will never purchase a Whirlpool again. Now the machine won't drain I have gone through all the recommended steps for cleaning. The Whirlpool stove is almost as bad!

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Oct. 8, 2014

    I have to wiggle everything just to get thru a cycle on my brand new dishwasher! It fills up and works great when it does work. No prob! But it takes a good 30 minutes to get it work and I walk away come back NO WATER! Sometimes I have to unload it just to wash them myself! Now I'm going back to purchase place and return or have repaired. Less than year old, repair free?

    Thanks for your vote!
    Verified purchase
    Installation & SetupStaff

    Reviewed Oct. 8, 2014

    This dishwasher (model #WDT710PAYM5) leaked water after having it for 9 months. Service man came out to look at it and said it wasn't level. The very next day when I use it the water came out again on my wooden floor. Now the wood floor looks like it has water damage. Sadly this floor was just installed.

    Thanks for your vote!
    Customer ServiceSales & MarketingPriceStaff

    Reviewed Oct. 8, 2014

    Well, where do I start. I have a Maytag dishwasher made from whirlpool. It is 4 months out of a year warranty and the main board went out. After calling them, they said they would pay for the part, not the repair. I said ok I can deal with that even though I thought their product was suppose to be better than that of a year, well guess not! They sent me to their repair people who charge more to come out and to fix, then I paid for the dishwasher. Shame on them so I called and said I...See More they said they would not pay for the part if I got someone to fix it cause I found a repair that was only $60 and theirs wanted $190. How crazy is that. If they're going to pay for the part who cares who puts it in unless they're scamming me for just more money. I am very upset with their service and will never buy again.

    Thanks for your vote!

    Reviewed Sept. 26, 2014

    Whirlpool dishwasher Wdt790slym1 - This is the worst dishwasher I have ever bought. The top rack assembly is made of all plastic and started falling apart within 13 months of purchase. I have had to order the same replacement parts numerous times and have reached the end of my patience. Buyer beware!!

    Thanks for your vote!

    Reviewed Sept. 20, 2014

    I have had two Gold Series dishwashers before but the model number I used had been discontinued so I purchased the W10491035A about a year ago in 2013. It has to be the worst dishwashers I have ever had and we have used them for forty years. It's loud. It won’t dry the dishes, and unless you wash I don't mean rinse, most of dishes are not clean, and that is with the recommended detergent. Whatever you do I would suggest not buying this dishwasher. I don't even know why they would offer a machine such as this.

    Thanks for your vote!

    Reviewed Aug. 29, 2014

    My dishwasher was purchased on 5/12/12. It is a little over 2 years old. The dishwasher wasn't getting the dishes cleaned. I opened it mid-cycle and part of the heating coil was bright red and there was smoke inside of the dishwasher. Good thing I opened it before it ran through its cycle or it may have caught on fire. Unfortunately, I only have a 1 year warranty. This machine is a piece of crap and could have burned our house down. DO NOT BUY THIS PRODUCT.

    Thanks for your vote!

    Reviewed Aug. 26, 2014

    Bought Whirlpool Gold wdf780slym dishwasher and started using Jan 2013 and used once a day with the right detergent. August 2014, leaking during wash right under pump/motor. Repairman said no kit available and would have to replace complete part and gasket was separate. Overall, parts and labor over $400.00. I pulled it out and got a similar Whirlpool closeout for $266 and got the 5 year warranty for $99. Now I know I will have to fix it during that time but hopefully the extended warranty works. All for half the price of the Gold model. What a disgrace! Someone else is going to pay for the next fix.

    Thanks for your vote!
    Customer ServicePrice

    Reviewed Aug. 18, 2014

    Purchased the Gold Series Dishwasher Model No: WDF730PAYM0 Serial No: F14403489 on Dec 2011, started using it from Jan 2012. All is good until June 2014. It started leaking from the bottom, called Whirlpool - the great bad company. Since it is not under warranty they asked to schedule an appointment with their local authorized rip off service company. Technician come on the service day and told me that it is $120.00 for the service call and Labor and parts are extra, first of all $120.00 to come to my house is first rip off, that is the reason Whirlpool on their website do not give any estimates on the service call.

    After checking the appliance he said main assembly is bad and needs to replace and that will cost more than the original purchase price - what a ripoff. He asked me to contact Whirlpool, they may help since this is the known issue with this model. Called Whirlpool and mentioned and they said it is too old to continue to operate so they cannot help. Ended up trashing the 2.5 year old dishwasher for the new GE dishwasher. Never buy a Whirlpool ever again even on sale. Whirlpool company is not ethical and not ready to help consumer, would love to see them close their operation in America.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 15, 2014

    Long story short is that my dishwasher was 7 months old and two parts went out on it. 4 months (and almost 3 hours total on the phone) later it still does not work. Whirlpool only has one repair person in our area and that person is a small business owner who works alone and is now in his 2nd week of vacation leaving no one else in his shop to do repair while he is out. I do not know if my part is ordered nor do I have a repair date! Never will I ever again purchase a $900.00 dishwasher or any appliance from Whirlpool!

    Thanks for your vote!

    Reviewed Aug. 7, 2014

    I had started the dishwasher and had gone to bed last night. I came downstairs ten minutes later to get a bottle of water. There was smoke throughout my downstairs levels. Our Whirlpool Gold Dishwasher's control had dark, noxious smoke emitting from it. I tried to turn it off but it was too hot to touch. I went to the breaker box and shut it off there, turned on fans, and went back to bed. This morning, it turned the electricity back on. It started smoking again. I tried to cancel the cycle but it wouldn't cancel. I opened the door to stop the cycle and it continued spraying water and still wouldn't shut down. I had to shut it off at the breaker again. Next problem is my refrigerator, washer and dryer are all on the same breaker. UGH! This is the second Whirlpool I have had. The first one had a rusted tub that leaked into our basement. The repair guy said he had never seen that before...sure...why would you put something in a dishwasher that would rust out on you? Whirlpool, NEVER AGAIN. I WILL PASS THIS INFO ON TO EACH AND EVERY PERSON I EVER KNOW. COUNT ON IT.

    Thanks for your vote!
    Coverage

    Reviewed July 17, 2014

    Aug 2012 bought washer, dryer, stove microwave/hood, dishwasher, fridge. $5000 later I had a service call on washer. Clothes stuck in washer for over 3 days to get fixed. Oven igniter has went out for the third time, 1 broke knob on stove. Dishwasher leaves dishes wet after cycle. Fridge handle fell off, crisper drawer rail broke off, and a door shelf is cracked.

    I am a veteran and unemployed. What happens when warranty expires and all my CRAP "whirlpool" breaks a week later? Also was told warranty doesn't cover the crisper drawer. They didn't tell me that when I purchased at Spencer's on 75th ave and Bell road. Salesman at Spencer's, Dan ** told us everything is covered. I'm not a happy customer or VETERAN!

    Thanks for your vote!
    Customer ServiceCoverage

    Reviewed July 14, 2014

    We recently bought a home and our dishwasher came with the home. We saw our basement leaking and got 2 plumbers come over and check the pipes out, paying almost $600, only to realize that the leak was actually from the broken plastic in our dishwasher, and not any pipe. When we called the Customer Service to get it replaced as it comes with a 20 year warranty on the plastic body, they said they would replace the part, but I would have to pay $81 for the first 15 min & $19 every additional 15 min. for labor, which means I would end up paying at least close to $400 or more, depending on how long the technician takes to replace the fiber body. Neither their policy nor warranty make any sense to me. It's frustrating to see that in spite of being covered, I would be the one paying money out of my pocket.

    Thanks for your vote!
    Punctuality & Speed

    Reviewed July 11, 2014

    We purchased Whirlpool dishwasher Model #GU3200XTXB Nov. 2011. Two weeks later they replaced the soap/rinse aid dispenser because the rinse aid was running out the bottom of the dispenser. Feb. 2012 they replaced the handle which was loose. July 2012 the panel lights weren't working and that was replaced. Feb. 2014 the soap dispenser door would not open, so the dispenser was replaced again. March 2014 the soap door would not open again so the computer board was replaced & the door did open. However, it stopped again 3 days later.

    April 2014 the dispenser and the board were both replaced. The rinse aid dispenser did not dispense leaving the inside with moisture on everything. So yesterday the dispenser was again replaced but now the rinse aid is running out the bottom of the dispenser. Thank goodness we purchased an extended warranty for $169 or we would have spent more than $1,000 on repairs!! The warranty company refuses to acknowledge that their lemon law should apply. There are 2 of us and we use it 2/3 times weekly.

    Thanks for your vote!
    Customer ServiceCoveragePricePunctuality & SpeedStaff

    Reviewed July 7, 2014

    I purchased the Whirlpool Quiet Partner II dishwasher, Model DU1055XTVQ0, Serial # FY3762359. The racks are cheaply made and rusting! Almost all of the tips on the racks are rusting, causing them to corrode and break off completely! This dishwasher is well under 5 years old. Not sure what we paid for this machine but the racks should not be doing this after this short length of time. They shouldn't be doing this after any length of time.

    I called Whirlpool's customer support center today and was told there is nothing they could do. The support agent asked if I had hard water, if so, that could be causing the problem (I don't have hard water). The agent stated that they do not cover rusting racks nor would they replace them, now I see why. They are expensive to replace. As of now, I will not be buying another Whirlpool appliance - ever! They just lost a dissatisfied customer due to their very poor quality and customer service.

    Thanks for your vote!
    Customer ServiceInstallation & Setup

    Reviewed July 1, 2014

    Purchased Whirlpool Dishwasher 1 year ago. I use the Dishwasher once a week. When the Dishwasher was originally installed, immediately I noticed when dishes were placed the racks, there is an annoying squeaking sound. I am not exaggerating but the noise can be heard from my sidewalk outside! I called Whirlpool and a technician was sent to my residence. "There is nothing wrong with your Dishwasher." I was told to "Grease" the racks. One year later I still have the same issue! I placed the phone near the Dishwasher to have the Customer Service Rep hear the Loud Squeaking and to no avail.

    I will never ever buy another product from Whirlpool. Now the latch will not close to the door! I rarely use this appliance, only placing dishes and utensils. No Pots and Pans!!!!! This is going to be another huge bill I will be responsible for paying and I don't feel it is of my own doing. It seems to be apparent that Whirlpool does not stand by their products!!!! I am sure they are aware of all these issues, customers are complaining and nothing seems to be done from reading some of these posts. I am wondering why they are still in business.

    Thanks for your vote!
    PriceReliabilityEase of Use

    Reviewed June 22, 2014

    Whirlpool Duet 2009 Model WFW9400SW02 - Worst experience ever with a new Whirlpool front Load washing machine. It broke down with error codes F28, F70, F71 13th month just after warranty and was leaking water. Bought 1 yr 153.00 Whirlpool extended warranty. Many reviews in internet have same complaint. Immediately had it repaired after waiting my 60 days to use warranty, but did not work after the door latch switch and one of 3 main circuit boards was replaced which was over $600.00. That was 2 visits. Fired them and had warranty company send different repair Co.

    They came twice with a cost of $840.00 and worked for 30 days and then had no power. 3rd repair company came out and wanted $350.00 to order part. I was offered $1195.00 cash or $1499.00 replacement top of line Whirlpool WFL98HEBU. Nice! But only 1 year warranty and I had to pay 200.00 shipping. I decided to take the money since I did not want to risk the break down on the new washer. The reviews on the new washer were not favorable with break down as the main complaint. 4 repairs in 1 year is lemon law on my warranty. My repairs were 4 in 45 days.

    Thanks for your vote!

    Reviewed June 2, 2014

    This was beyond scary on the WHIRLPOOL GOLD QUIET PARTNER IV. It was beyond scary. She was not making a noise, just dangling there and I happened to come into the room and see it. She could of strangled to death or broken her neck. I want to know how to get the whole bottom tray with no gaps in the metal there. It is dangerous. One tries to keep animals away from it, but... a kid could catch a bracelet or watch on there too maybe? Anyways this is bad.

    Thanks for your vote!
    Customer Service

    Reviewed June 1, 2014

    We purchase the Whirlpool Gold Dishwasher GU2400XTPB7 with our new home. This dishwasher has a plastic tub. For some unknown reason the dishwasher started to leak, I checked every hose connection and could not find the leak until I noticed four small burn marks in the plastic tub underneath the heating element. It actually looks like someone took a cigarette to the plastic. One of the burns went through the plastic tub, and this is where the leak is. Note: at no time did any of our dishes touch the heating element.

    I called Whirlpool customer service and they said they would send a technician out for $81 and in addition I would be charged $19 for every 15 minutes of service. I had asked to speak to a supervisor and he recommended that a technician come to my house at my expense and all the supervisor could say was that he was sorry, which became even more frustrating. No remuneration was offered. I have had other issues with our Whirlpool washing machine (holes in clothes), gas range stove (ignitron issues), and fridge. l will never purchase any Whirlpool product again including Jenn-Air. I made this quite clear to the supervisor.

    Whirlpool's products and customer service are inferior based on my experience with our four appliances. It would be great if they actually practiced what their mission statement suggests, because as a customer I truly feel defeated.

    Thanks for your vote!

    Reviewed June 1, 2014

    2 years ago, we remodeled our kitchen. We replaced with all Whirlpool appliances. WHAT A MISTAKE! Our ice maker went crazy 1 month ago and now our dishwasher almost caught fire Memorial Day weekend while we were away! Thermal Fuse and stainless interior prevented us from losing our house to fire but really Whirlpool, you spend that kind of money and all appliances are breaking before they're even 3 yrs old! My husband is very good at fixing things but when he diagnosed dishwasher, he said he has to find a way to fix wires in control panel because melted insulation. Now I am afraid of it. So if you purchase Whirlpool, expect maybe 2.5 to 3 yrs service and think of them like a disposable lighter, use it and throw away.

    Thanks for your vote!
    Customer Service

    Reviewed May 29, 2014

    I have a Whirlpool dishwasher that is under warranty. The dishwasher failed and Whirlpool service gave me a written report acknowledging their part had failed. It caused $20,000 worth of documented damage. Their adjuster came out after waiting for one month. I have a claim with them and no one contacts me. For a few weeks I was dealing with their legal dept and they said they were going to turn it over to the company that made the defect part. To which I advised them Whirlpool did the damage, I will deal only with them.

    Since then their legal dept has not answered one email. Whirlpool is trying to put the damage on another company rather than themselves. I have heard from NO ONE. I bought a Whirlpool dishwasher and their tech and their adjuster confirm the damage. Now here I sit one month later, cabinets destroyed, floor destroyed and garage ceiling as well as kitchen walls destroyed and at one point Whirlpool says maybe you should put it through your homeowners, they would pay you faster. I say Whirlpool dishwasher did the damage, Whirlpool should pay. WHIRLPOOL BUYER BEWARE!!!!! ANY QUESTIONS YOU MAY CONTACT ME AT **.

    Thanks for your vote!
    Staff

    Reviewed March 24, 2014

    Began using the dishwasher (model number DU1345XTVQ4 bought at Lowes in Hot Springs Arkansas) in April 2011. The upper arm will not spin. I have ordered parts, cleaned the machine and have several times tried to fix the problem. Using all the information given on how to fix the problem. I do not that expect that in this short amount of time I should be having these problems. Also getting a repair person is a lot of money to be spent on an appliance that is only 3 years old used, only used by my husband and myself. I always felt Whirlpool was a reliable appliance but reading all the complaints I am uncertain. What can be done for this problem?

    Thanks for your vote!
    Sales & Marketing

    Reviewed March 5, 2014

    I purchased the model WDF530PAYM0 serial: F14106104 dishwasher. The foremost reason I purchased this was it had nylon racks. I have discovered that the racks are rusting! It is rusting on the ends where nothing can touch it. I am very disappointed that it is advertised having nylon racks and now it is rusting and deteriorating. This dishwasher states racks-nylon, not racks-nylon coated.

    I just took some pictures of the racks. I decided to look underneath the top rack where the upper spray arm is located. Now I am plain sick! Most of the underneath is rusting. This dishwasher was purchased and installed 2 years ago. I paid $600 and you would assume that something mechanical would quit after years of use on an average of 1 to 2 times per weeks. Not this one...rusting racks and hard telling what damage the rust flaking off during running is causing to the mechanical components. Lesson learned: Their definition of nylon and nylon coated has no difference.....I very much disagree!

    Thanks for your vote!

    Reviewed March 2, 2014

    Dishwasher (WDT710PAYM5) handle on the left side loosened within 2 weeks of purchase. Today the handle fell completely off. The dishwasher will be a year old in August of this year. I cannot figure out how to reattach the handle and there is nothing I can find in the owner's manual to help me. There are only two of us and I am the one who uses the dishwasher. This should not have happened. Not real impressed with this machine.

    Thanks for your vote!
    Price

    Reviewed Feb. 20, 2014

    The dishwasher racks in Whirlpool/Amana/Kitchen Aid/Maytag dishwashers do not last as long as the dishwasher does. The vinyl coating on the "cheap metal" tines wears off causing the metal underneath to corrode and rust. This rust will deposit on your flatware, stainless or otherwise. When the vinyl coating wears away at the base of the tines, the tines will break off, creating more opportunity for rust to deposit onto flatware. You can purchase new tips for the end of the tines, and more vinyl to paint onto the tines, but you cannot replace the tines themselves or paint the vinyl onto any rusty surfaces.

    Another option would be to buy a new rack. A new bottom rack costs almost half of what a new dishwasher costs and if you need both top and bottom racks, you will pay almost $400 for the pair. Whirlpool was not amenable to negotiating a better price on the racks, but they would sell me a new model at a price that was close to what it would cost to replace both racks! Now does that make sense? Does it make sense for appliance companies to cause consumers to have to throw out an entire appliance rather than fix it? No, and it is creating more waste and filling more landfills. My dishwasher has run great for 7 years and I refuse to buy into the rack racket! No more Whirlpool for me!

    Thanks for your vote!

    Reviewed Feb. 14, 2014

    My dishwasher control board caught fire yesterday. Noxious fumes and black smoke with popping noises moments after starting it. Was glad we had not gone to bed and glad we were home when it happened. Would not shut off and the door was hot to touch. Had to turn off switch on wall.

    Thanks for your vote!

    Reviewed Feb. 8, 2014

    I purchased this Whirlpool dishwasher from Sears on 3/25/2010. Then on 8/11/2012 the dishwasher completely failed to operate. I called for service and they checked it out and they found out that the control board had failed due to moisture getting into the electronic components. They replaced the control board & control panel and the dishwasher has worked until today (2/08/2014) - 17 months, and now exhibits the same problem. The original repair costs including labor was over $400. Not really acceptable and demonstrates very poor quality control and design @ Whirlpool. As of now, I am considering whether to purchase a new machine (obviously neither a Whirlpool or Sears product). As part of the original service the soap dispenser also failed and had to be replaced. I believe Whirlpool should be responsible for some of the repair costs.

    Thanks for your vote!
    Price

    Reviewed Jan. 26, 2014

    Whirlpool Quiet Partner II Model # DU1055XTUS1 - We bought the dishwasher in Aug 2010 and after the 2nd yr, it started to occasionally shut off by itself in early cycle. After 3 yrs, it now shuts off repeatedly... needs to be restarted at least 15 times. It use to shut down early in the cycle. Now it shuts off whenever. I should have read the reviews on this dishwasher before buying but it was on sale for such a good price. I guess I got what I paid for. Just keep in mind that Whirlpool dishwasher seem to last only 3 years. I guess that's also why their warranty for electrical parts is one of the worst compared to other brands.

    Thanks for your vote!

    Reviewed Jan. 18, 2014

    For the last month, in order to wash dishes, we have to start the dishwasher normally. The water will begin to fill the tub and then stop and all the display lights go out. We push the cancel/drain button and the dishwasher empties the water in the tub. We again, push the desired wash cycle button just like the first time and the dishes wash normally. We have purchased at least two of this same type dishwasher with the utensil holder in the door from Whirlpool in the past, with great satisfaction.

    Thanks for your vote!
    Customer Service

    Reviewed Jan. 14, 2014

    For the last 5 years, 3 Whirlpool dishwashers. For these years been tracking to see how long they will work, but it seem like they are not build to satisfy the customer. Many telephone calls to service, but they will use the same lines, "Nothing we can do... your extended warranty expired." From now on will look for a different brand.

    Thanks for your vote!
    Customer Service

    Reviewed Jan. 9, 2014

    We have owned the Whirlpool Quiet Partner II for about 2.5 years. We purchased this from our local Lowe's store (on sale). For the first few months, everything was fine. Then, the dishwasher stopped completing a full cycle and left the dishes somewhat dirty. I found online that I could reset the controls by pressing heated dry-normal-heated dry-normal quickly.When the cycle starts, I press cancel and then set the cycle I want and it will do it correctly. I do this every time I wash the dishes since I don't know when it will decide to stop working (wasting water and soap to redo).

    Now, the dishes are not drying and water collects on the ceiling of the tub. I saw this after a smell was coming from the tub (like mold) and when I looked up at the top of the tub, I saw water droplets hanging there and mold forming around the sprayer and back of tub. I have to wipe the ceiling dry now or just run vinegar through it often. I can't see paying someone to come out since service calls start around $70 just to come to my home. I did look at reviews for the dishwasher before buying but I wished that I had seen this site first. I would not ever recommend this dishwasher to anyone!

    Thanks for your vote!

    Reviewed Jan. 1, 2014

    When using the Normal Cycle the machine quits and does not complete the cycle and the bottom is full of water. We then push the Cancel/Drain button and the water drains out. Sometimes this will repeat before it will go through a complete cycle. Today, my wife changed the cycle to Pots and Pans after it had stopped in the Normal cycle and it is running fine. This has been a problem for at least 3 months.

    Thanks for your vote!

    Reviewed Dec. 30, 2013

    When I bought my new retirement home, a Whirlpool dishwasher Model No. DU1055XTVS1 had been installed. After only three years of use, the dishwasher would not complete a cycle except to drain and cancel. The repairman replaced a computer board and when the parts cost and the service cost were combined, they amounted to about half the cost of the dishwasher. I have a PC that is twice the age of the dishwasher and it is still running.

    Thanks for your vote!

    Reviewed Nov. 25, 2013

    On November 22, 2013 I loaded my Whirlpool Quiet Partner III dishwasher and set it to start. About a minute later I heard an odd noise coming from the machine. I went over to take a look and saw black smoke and flames coming from the little vent area at the lower right corner of the control panel. I opened the door to stop the machine but the washer kept going throwing water all over the floor. I shut the door and ran and turned off the breaker and then unplugged the cord from under the sink. Two different repair service companies said they would be hesitant to try and repair it due to possible unseen damages. I was lucky that I was home when it happened. I could have lost my house to a fire. There is a large consumer lawsuit already in play regarding this very thing.

    Thanks for your vote!

    Reviewed Nov. 25, 2013

    When I moved into my current home, this dishwasher(Whirlpool Quiet Partner 1) was already installed. It had never been used until I moved in. After two years of 2-3 times a week use, I have major problems. It will not complete a wash cycle, regardless of what settings I use. It runs long enough for the soap dispenser to release the Finish tablets which dissolve, but then the dishwasher stops running. The dishes are not clean, and neither is the interior of the dishwasher. It also appears to be leaking when it runs. I cannot afford to replace it, so either I will repair it myself or use it to store pots and pans.

    This is not my first disappointment with a Whirlpool product. A Kenmore refrigerator made by Whirlpool lasted 7 years before the compressor failed. Apparently, the self-cleaning coils weren't and caused the compressor to fail. The refrigerator I have where I now live is a Whirlpool over 20 years old and runs perfectly. Apparently Whirlpool quality has deteriorated badly in the last two decades. I will never buy another Whirlpool kitchen appliance because of the dishwasher and new refrigerator experiences. When I searched the Internet for fixes for both appliances, I found many other owners having the same problems I have had.

    Thanks for your vote!
    Customer ServicePriceReliability

    Reviewed Nov. 22, 2013

    Our dishwasher stopped working after 13 months. We are a family of 2 and use it once a week. We called Whirlpool and were told since it is past 12 months, they would do nothing but give us the name of a repairman in the area. We called our own repairman and $120 later, the sensor that had malfunctioned was replaced. Quite costly on a $450 dishwasher. Now, after 15 months, the handle on the lower broiler portion of my Range has come off and the screws will not hold because the plastic around them deteriorated.

    I just called customer service once again, knowing what I would be told and YES was told "So sorry, nothing we can do." A new handle will be $45 plus shipping. We bought the refrigerator at that same time and every day, I wait for this appliance to have issues. In summary, Whirlpool/Maytag appliances are obviously made to be disposable after 12 months. They do not stand behind their products and I would not recommend them to anyone.

    Thanks for your vote!
    Customer ServicePriceStaff

    Reviewed Nov. 8, 2013

    Four years ago, we remodeled our kitchen and purchased the Whirlpool Quiet Partner II dishwasher, with a one-year service warranty. To be fair, we have not had a problem with the operation of the dishwasher, but rather, the quality of the dishwasher. Within the first two years, the front panel of the dishwasher started turning brown and "rusting" through from the steam escaping the dishwasher. The labels on the operating buttons have peeled off, again, from the heat of the dishwasher. The upright spokes on bottom tray, that hold dishes and etc. in place, started rusting through and breaking off. Guides which allow top drawer to slide in and out and hold drawer in place, have weakened, so drawer is constantly dropping or sagging.

    I have had other dishwashers that have certainly lasted more than four years but was encouraged by a Home Depot salesman that this was a "great machine for the price!" I should have paid closer attention to that "for the price" part. In any event, I called Whirlpool's customer service department, believing that in this day and age, SOMETHING could be done to help with these issues and was told, quite succinctly, that there was nothing Whirlpool could do. I asked about standing by the integrity of their product and got no response to that either.

    I am an associate with American Girl, a company that stands by the quality of its product FOR LIFE. To be told by a "customer service" rep from a much larger company, that there was nothing they could do to help me, completely blew me away. I have taken pictures that are pretty indicative of the quality of this dishwasher and will be going online to warn other consumers against purchasing Whirlpool products.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 21, 2013

    We bought a Gold Series dishwasher on 2/12/2013. It stopped working properly and we had a service call on August 6, 2013. Since then, we have had 3 companies come out 5 different times to try to fix the machine. Nothing on the top rack gets clean. In fact ,they come out dirtier than when they go in. The last service call was on October 7, 2013. I was told by a Whirlpool representative that the repairman would call technical services and that if the problem was not solved, that the machine would be deemed unrepairable and that Whirlpool would replace the machine since it was within the warranty. I was also told that their standard is that if a machine has to have 3 service repairs to be deemed unrepairable.

    So 7 days after the last repair, the machine was still not washing correctly. Once again everything on the top rack was dirty. The machine has had the motor, the pump, and the hoses replaced. Still doesn't work. So I called again to get the ball rolling on replacing the machine and was told that they would not replace the machine and that I needed to have another repairman come out and sit in front of the machine and call technical service. Apparently, the previous repairman didn't follow their instructions. I called and complained twice, I guess Whirlpool thinks that as consumers we have the ability to change work schedules, school schedules, take vacation time, etc. to wait around for the 6th service call, and wait through the 5-hour window that we are given for the repairman to get there. Well we don't.

    Obviously I have given Whirlpool plenty of opportunities to fix this problem. They haven't been able to do so with 3 different companies. There comes a time when you just stop kicking the dead horse. Now is that time. If they can't figure out what's wrong the first time, and not the second time, and not the third time, why do they think the 6th time is the charm? Because I got so upset with them, they referred me to a customer care manager. She called and left me a message, and I have been calling her now for 2 days with no success on her DIRECT line nonetheless. My phone calls are not returned.

    I won't even go into how many customer service reps told me a different story every time I called. Whirlpool's customer service doesn't care about their consumers. They don't care about our complaints. Now I have a $600 piece of junk. I will never buy another Whirlpool product. I will make sure that every person I know that is looking at appliances knows about what a horrible company Whirlpool is. They just put crap in a shiny package!

    Thanks for your vote!

    Reviewed Oct. 19, 2013

    We bought this dishwasher 3 years ago and have had nothing but trouble with it. Our friends bought one just like it the same day. It basically runs when it wants to. It has really been a pain. We also bought a refrigerator about the same time. The ice maker builds up frost and you can't get the ice to dispense. We are very disappointed in these products. Had a Hotpoint dishwasher that lasted 25 years and was still working when we replaced it with this one. Our Amana fridge was still working when we replaced it. Just needed new seals.

    Thanks for your vote!
    Customer ServiceCoverageStaff

    Reviewed Sept. 26, 2013

    We purchased a dishwasher for $650 and within a very short period of time, the upper rack was so squeaky that it was intolerable. Service guys came and replaced the rack and wheels and all was well until a few months passed and it happened again. At that point, it was outside of the warranty, so we called upon our extended warranty we bought through Whirlpool. Guess what? That warranty doesn't cover the racks. So they referred us back to Whirlpool. They told us we had to pay for it ourselves. After being treated like a ping pong ball several times, we ended up paying about $150 for labor for another guy to come out and replace the racks again.

    Whirlpool agreed to pay for the parts. A few months later, we again have a squeaky upper rack that is so loud it wakes people up in our house and it's less than two years old at this point. We've been sold a LEMON!! Just got off the phone with a supervisor at Whirlpool who said they can't do anything about it and won't acknowledge we have a lemon. When I told her I was going to take this as far as I need to to resolve it, even if we have to go to court, she laughed out loud at me. We will never again buy a Whirlpool product. Our LG appliances have been great however.

    Thanks for your vote!

    Reviewed Sept. 21, 2013

    Have had mine for 21 years. Okay, the soap dispenser door would not stay shut after about 19 years. No real problem, just placed the dishwasher tablet on the bottom of a mug on top shelf. Now the timer sticks and has to be rotated manually. I think after 21 years, it is time to replace it with another Whirlpool. This one owes me nothing for 21 years service.

    Thanks for your vote!
    Customer ServiceInstallation & SetupPrice

    Reviewed Sept. 16, 2013

    First three months, the main water gasket "broke. Thank you for lots of water all over the kitchen. I pulled the washer out to inspect the cause, wanted to see if it was house plumbing or dishwasher. The hose was hanging off the bottom of the machine. During the 45-minute call, I got in my car and drove to plumbing supply and applied a new hose clamp. The next day, a "free" service call, the repairman said it was the second one this week, "That's just what I would have done," but would not put the machine back. (void the warranty, finish work, etc...not sure how he would have serviced the machine if I did not pull it out for him).

    A few months later the wheels on the top shelves give way/fall off the rack, so we have those replaced. As soon as one is replaced, the other side falls off... Now, approximately 14 months into installation, the dishwasher does not work. The control panel is flashing and will not start. What a runaround with KitchenAid. We were told there was a recall on the hose clamp (we never got one). We cannot have the control panel worked on until the hose clamp is certified... That will take a week. Then we can call back... What a hassle. We bought this expensive product on good reviews. We are most disappointed. There is very little concern for making the product good. It's incredible that so much can go wrong in such a short time of limited use. Once/day... The hose clamp is just poor engineering. The rest is terrible quality and support

    Thanks for your vote!

    Reviewed Sept. 14, 2013

    We purchased a new refrigerator and dishwasher about three and a half years ago. There are only two of us living in the house and we both work so it is not like we use our dishwasher every day. Dishwasher is Whirlpool Whisper Quiet III Gold model. About three months ago, the panel lights quit working but the dishwasher would still run. Now the blasted thing will not even turn on. Our ice maker freezes up and we are always having to ice pick out the ice and clean out the ice maker. Basically, we never use it because we are tired of the process of cleaning it just to have ice.

    Now after reading reviews, I do not want to fork out the money to have a repair person come in and fix the dishwasher which most likely will break down somewhere else. Plus the dishwasher tray has a lot of broken tips and are rusty and I have actually had to file a few to keep from getting stabbed by the sharp point. The previous dishwasher worked great and had been in the house for over 15 years. I wish I could remember what brand it was. I only replaced it because I wanted one to match the refrigerator. I am appalled at the quality of the Whirlpool products. I have to get another dishwasher and I have other things that I need to spend my money on rather than a dishwasher. I won't buy another Whirlpool product as of September 13, 2013.

    Thanks for your vote!
    Online & App

    Reviewed Sept. 11, 2013

    I myself cannot believe this. We remodeled kitchen in 1992. Gradually we had to replace the appliances except Whirlpool dishwasher. It still works okay. Only sometimes the detergent tablet does not dissolve. Anyway after 21 years, we are replacing it with another WP dishwasher.

    Thanks for your vote!
    Customer ServiceInstallation & SetupCoverage

    Reviewed Sept. 2, 2013

    We purchased a Whirlpool dishwasher on 10/08/12 from Lowe’s in Howell, NJ. Shortly after using it we noticed a "fishy" smell from it even after the dishes were cleaned. They looked clean but the dishes & dishwasher itself emitted that odor. I called Whirlpool & they told me to use a Vinegar wash & try the Affresh tabs which we did for the next few months. By summer I called Whirlpool again & they referred me to the Lowe’s where we purchased it. Lowe’s set up a repair company to come out & look at it since it is still under warranty. They came out & discovered the drain pump had to be replaced. It took almost two weeks before they came back to fix it.

    Now two months later we still smell that odor so we called Lowe’s back again to tell them we are just not happy with this appliance. They said they would send another team out to look at it. So a different company came out & said the dishwasher was not installed correctly & needs a drain tube & air gap device. We called Lowe’s & asked if we could just get a new dishwasher as we don't want this one anymore & all its issues. They said they would look into it & get back to us. That was a week ago. We keep calling them & getting the run around. No one wants to take responsibility & at this point I'm not sure who is responsible... Lowe’s, Whirlpool or the appliance company Lowe’s contracts out?

    I feel like they are dragging this out because the warranty will be up in a month. We have made many big purchases at Lowe’s but will no longer frequent there. What is their policy on returning/exchanging appliances that are not satisfactory? I know they said we have to have 3 complaints before they will return it but what about all the days we have to take off of work to sit home & wait for their service calls? I'm ready to go to Sears & just buy a new dishwasher. It shouldn't be so difficult for consumers.

    Thanks for your vote!
    Customer ServiceCoveragePriceStaff

    Reviewed Aug. 28, 2013

    I have a two year old Whirlpool dishwasher. The soap dispenser cover broke shortly after the warranty ran out. It cost 100.00 for repairs. A year later, it broke again. I sent a letter and the part to the CEO of Whirlpool. They sent a repairmen to fix it free of charge. When you have a problem with a Whirlpool product go to the head of the company. If they get enough calls they will make better parts. Call 1-269-759-6919. Write a letter, return request receipt. It takes a little effort, but it helps a lot of people.

    Thanks for your vote!
    Reliability

    Reviewed Aug. 19, 2013

    Whirlpool Energy Saver Dishwasher Model DU850SWPS3 was placed in our new home purchased in May of 2010. We just found that this dishwasher had a slow leak in the seal to the motor which has ruined our hardwood floor, subflooring and part of a laminate beam on the floor directly below the washer, plus molding from the water. The leak has been going on sometime it was not noticed until the floor became so soaked from use over a long period of time that we finally saw the leak, by accident, in the basement which we hardly access.

    The Whirlpool costumer service was no help and would not entertain repairing the dishwasher unless we paid due to the fact it is over the year warranty. This is clearly a defective part in their product and poor workmanship on their part. We should not have to check underneath our new appliances to determine if we have leaking problems because we cannot trust them from failing. I will never purchase another Whirlpool product and will not recommend their products to anyone.

    Thanks for your vote!
    Sales & Marketing

    Reviewed July 25, 2013

    Whirlpool Dishwasher "Quiet Partner III" Model #8575637, White - Purchased in 2006. As of July 2013, I can say this is the worst dishwasher we have ever owned. After normal use (once a day or less), the plastic on the front control panel began cracking in the first year, and the button covers have fallen off completely. Dishes were never completely clean (at least not as clean as other dishwashers). Dishwasher leaked out one side and needed repairs. Now it is in need of a new valve, because no water is coming into the inner cavity. Repairman says it is likely that the control board, which is getting moisture into it after losing buttons, etc., will probably need to be replaced soon as well. $300 more to spend on a repair bill.

    SAD (AND DANGEROUS!) THAT SO MANY APPLIANCES ARE ADDING UP IN OUR LANDFILLS. There should be a LAW requiring appliances to last a certain number of years, and to clearly state their "expected life" on the appliance when you purchase it. "Planned Obsolescence" is a common business plan these days, but there must be some control on what is allowed! (I may go ahead and repair this model just because I feel bad adding one more piece of junk to our collective global pile! Sheesh!!) And all those "energy star, we're so green" advertisements? Well, if it's soon to be sitting in a landfill, it's NOT so green! I am willing to pay more to purchase appliances that will last a number of years, not need many repairs, and function as they advertise... Thank goodness I kept our very first Whirlpool refrigerator - never needing any repairs and still running like a tank out in the garage. (So I know Whirlpool, at least at one time, was able to build a quality product!)

    Thanks for your vote!

    Reviewed July 2, 2013

    Purchased the new dishwasher in 2009 through the builder of our home. I quit working completely like there was no power to it. We replaced the fuse to it and then it worked, but kept pausing during the cycle. Sometimes it will completely go off and then when the control panel comes back on, it sits paused until you push the button. We replaced the computer with a new one and it works even worse. It shuts down more often and still requires a restart. So frustrating! Appliances should last longer than a couple of years.

    Thanks for your vote!

    Reviewed June 30, 2013

    We also have the problem where the control pad buttons have cracked and are falling off. It almost looks like there were circular cuts made by the manufacturer which were too deep. It looks horrible and they should never have done this. The plastic coating on many rack supports has melted or cracked and started to rust. This unit is 4-5 years old and these problems began early-on. As far as the operation of the unit, it cleans fine and has functioned as it should.

    Thanks for your vote!
    Installation & SetupPrice

    Reviewed June 26, 2013

    I took the Sears salesman's suggestion and bought a high-end "quiet" dishwasher. It worked wonderfully until it sprung a major leak. Computer told me the phone # to call. It took a week for the Sears repairman to come out and $79 fee to just look at it. He said the fitting between the sump and the pump came off and flooded water over the electric motor. Electric motor is shot! Cost to repair is over $400 and a 3-week wait!!! When and if a new motor is installed, only then do we know if the computer is also fried. This was a high-end dishwasher. Factory warranty just ran out. Repairman said this is a common problem with this model. DO NOT BUY THIS MODEL.

    Thanks for your vote!
    Price

    Reviewed June 22, 2013

    The dishwasher is less than 2 years old, out of warranty, and will not start. The repairman said the problem is in the electronics. It would cost $500+ to repair.

    Thanks for your vote!

    Reviewed June 18, 2013

    Ours is 5-8 years old, I guess, but we had the same problem. My husband used a screwdriver, took off the top rack's rotating spray wand in the ceiling and it had lots of crud build up in it. Cleaned and replaced it and now there's no more grit in the glasses! We have hard water; that may be part of it. Now I've found rust spots in the tub... :)

    Thanks for your vote!

    Reviewed June 5, 2013

    Had some dishwasher liquid soap on some glass mugs. I washed three times and it still would not come off. RIDICULOUS. Will NEVER buy Whirlpool again. Quality has gone to you-know-where.

    Thanks for your vote!
    Price

    Reviewed May 2, 2013

    I am done with Whirlpool. Everything I have bought is failing. I bought all new appliances when moving into my home. Dishwasher, 2.5 years old, quit. Cost is going to be as much as a new one. Refrigerator quit at 5 years old, what a mess that was. Paint is peeling off my clothes washer. I am not going to buy or recommend any more of this junk.

    Thanks for your vote!
    Customer ServiceInstallation & SetupPrice

    Reviewed April 29, 2013

    This dishwasher was a mere 2.2 years old, installed by Lowes-hired technician and the part will cost $168 through Whirlpool, plus labor on both first visit and installation visit. I would not advise to purchase this or similar product from Whirlpool. What really makes me upset is that I learned from customer service that this unit was made in the USA.

    Thanks for your vote!
    Price

    Reviewed April 9, 2013

    I purchased a dishwasher on 1/4/2006. I have had several calls since purchase. I talked with Whirlpool asking them to replace it or a compensation of some form and they flatly said never. Approx. $750.00 worth of repairs to a dishwasher that cost $450.00.

    Thanks for your vote!
    Customer ServiceCoverageStaff

    Reviewed Feb. 1, 2013

    I purchased a dishwasher less than 6 months ago from Menards. Since then, I have had to have it repaired twice, due to items getting past the filters and clogging up the drains, so the dishwasher wouldn't drain. I have a 1-year warranty that came with the dishwasher, so both repairs were covered. However, I felt that there should be more done by the company, such as a free extended warranty to cover the cost of repairs as I'm sure there will be more; and this is a problem that even the repair man said shouldn't be happening.

    I called Whirlpool to see what could be done, and all they kept telling me is that I could purchase an extended warranty. I told them (nicely, at first) that I found that ridiculous - why should I pay even more to continue to fix a problem that I shouldn't be having? If they weren't going to give me a free extended warranty, I requested at least a partial credit toward another dishwasher, and they could have the piece of junk I have back. They refused to help. I am beyond disappointed with the lack of concern they have for their customers. I will not purchase any more Whirlpool products.

    Thanks for your vote!

    Reviewed Dec. 2, 2012

    Quiet Partner II - Our dishwasher racks started to crack and rust very quickly, about two years after purchase. We repaired the racks and tines, but the rust got worse. We replaced our dishwasher today with another brand. Many of the tines on the drying rack had rusted and broken off. We have been told to only purchase Nylon racks. I hope this is good advice. I must admit I had no trouble with the machine as far as cleaning my dishes. I just felt the racks should last longer than two years. Cost to replace racks was about the same as replacing the whole machine.

    Thanks for your vote!
    Staff

    Reviewed Nov. 18, 2012

    I had my Whirlpool Quiet Partner 11 Portable Dishwasher for less than a year when it started leaving dirt, food particles, and white cloudy film on my glasses and dishes in the top basket. It got so bad that we started to wash the dishes twice but it would not clean the dishes. We called a repairman out to see what the problem could be. He checked everything and told us nothing was wrong with the dishwasher and to clean it with CLR. We cleaned it with CLR twice and the dishes looked better with the first wash. The next wash was the same with leaving grit and dried food particles on the glasses. I am now washing my dishes by hand if I want to clean dishes. Can anyone tell me what is wrong with my dishwasher? I am ready to buy a new one but not a Whirlpool.

    Thanks for your vote!
    Price

    Reviewed Nov. 12, 2012

    I purchased this appliance for a rental property in April of 2010. The residence has been empty 6 months since ownership, but the pump has already failed. Despite recall #605 information found online, I was advised that there is no recall in place to date. I am very dissatisfied and will no longer purchase a Whirlpool or Maytag product due to poor performance history. I have to pay 1/2 the purchase price to repair.

    Thanks for your vote!
    Loading more reviews...

    Whirlpool Dishwashers Company Information

    Company Name:
    Whirlpool
    Year Founded:
    1911
    Address:
    2000 N. M-63
    City:
    Benton Harbor
    State/Province:
    MI
    Postal Code:
    49022
    Country:
    United States
    Website:
    www.whirlpool.com