Whirlpool Dishwashers Reviews

He said the water isn't hot enough to wash the dishes.

The 5 year old dishwasher which was used before I gutted the kitchen-worked fine! But it was almond.....

This is a new Energy Star appliance.

The technician from A&E appliance services said I needed to do something to get the water temperature up and suggested a point of use water heater. They defeat the purpose of purchasing an Energy Star appliance. That type of equipment costs more to run every month than the dishwasher!!!!!

In an instance like this, if a company values its reputation, I would expect them to stand behind their product and install the replacement latch at no cost to the customer. Kitchenaid refused to take any responsiblity for the defective latch design. Based on this level of service, I will never buy another Whirlpool or KitchenAid appliance.

My cost to replace defective door latch with the new model was $206.71.

We're better off buying a new dishwasher and purchasing an extended warranty. We don't feel comfortable buying another Whirlpool/Amana/Maytag product after this experience. Never again will we spend a lot of money for an appliance. It seems they're only made to last as long as the original warranty, and all manufacturers are offering only a one-year warranty on their products now. What happened to the days when appliances lasted 20 - 30 years and the Maytag name meant a quality product?

The circuit boards are costing me about $100 a piece every time I have to buy a new one when it goes out. Even though Im a licensed AC & appliance contractor, Whirlpool wants to send out there authorized dealers to diagnose a problem that my company and another local company already diagnosed. This machine is a lemon and Whirlpool should replace the dishawasher machine, where for this machine has a bad design. Replacing the circuit board every 2 months is gona waste my timeand money for the next several years til the whole machine goes out. This is rediculous. I need to get a different model dishwasher in exchange.

I know they were just hoping we would go away but we kept calling and calling customer service. If we didn't get satisfaction we asked to talk to the supervisor until we got to the top of the chain. We finally got a lady who sympathized with us and got something done. As of today, eight service calls and probably $1100 or more later, they agreed to replace our LEMON dishwasher. The supervisor said it should have been replaced a couple years ago. Just what we were trying to get through to them!

They have replaced two heating coils that burnt and snapped apart(very dangerous scenario), replaced a thermostat, replaced two control boards, replaced the detergent and rinseaid dispensers, replaced the pump, had us increase the hot water temp, run faucets to heat the water (is this very energy efficient? I think not.) and had us try other little things.

We have no children left at home, we travel a lot and don't use the dishwasher that much but it was always broke down. Usually we had to wait 2 to 6 weeks for parts! I thought dishwashers were made to be used. We thought by buying a more top of the line product, we wouldn't have all these problems. When our company would come to our house, they were always having to wash dishes by hand.

Can not afford to repair or replace at this time!

increased in sound until we could not talk in the same room while it was was running. I had a Whirlpool authorized serviceman check the dishwasher. He found the wash motor bearing was burned out. His fee was $63.00.

We would are awaiting a rapid reply to this complaint.

these appliances were installed in a new house , we moved in 11/2004..

After a number of visits from A&E Repair place and some other repair place, the bottom line was (as are the cases with all the other complains I read in this site) the water is not hot enough or the water is too hard. Well we have just moved to this house from our prior residence, which is only a mile or 2 away, in the same city. In my prior residence I had a Maytag and we did not even had a water softener (which is present in the current home of ours), and the dishes came out spotless.

However, after seeing my grief my builder, Mr. Tim Rice, was very gracious and exchanged my dishwasher with a supposedly upgraded one (DU1055XTSS) just weeks ago. But this one, though had a bigger tub and a few extra buttons, is no better than the earlier one. I seriously think Whirlpool needs to stop selling the dishwashers to rip off the consumers. They should also ask the repair men to come out with a new believable line other than water is not too hot or the water is very hard. I feel so sorry for the consumers like us who are stuck with these dishwashers and the A&E repair services.

Now that I learnt that recent models of Maytags are made by Whirlpool, I am debating whether to buy Maytag dishwasher or not. I am going to replace this dishwasher by a working one that is going to work as a dishwasher and not a stainkeeper. I was also told to increase the water temperature in the water heaters themselves, run hot water till I feel the water is very hot and then turn the dishwasher on. So why do they advertise with their 2-4-6 hour delay wash function keys. Are they asking the consumer to use the delay wash and then just before the dishwasher starts to wash, to come to the kitchen and make sure the water is hot!!!

Running hot water for 5 minutes before the dishwasher starts is definitely increasing the energy bill for the household. Looking at the stained and clouded dishes, food soiled silverwares and food remaining on the dishes after a full wash is not only frustrating for ones mental health but definitely a clinical health hazard.

Thinking that I could improve the performance, I filled the rinse aid with Jet dry (had been using the basket type attached to the rack). On the first load after that, the washer started to smoke and smell really badly. We turned it off; when we tried to run it again it would not fill with water or pump water out. Any suggestions? My mother has been washing the dishes by hand now and then putting them in the dishwasher for a final rinse. Now it won't even rinse. I know this washer is no longer under warranty, but I am wondering if there ever was a recall on this washer?

I immediately called Whirlpool to have the technician explain these scary results so that I would be able to get a voucher to replace this defective unit. To my surprise, Whirlpool would only give authorization to replace the damaged components despite not knowing the cause of the electrical meltdown. I have been shuffled from one person and department to the next and cannot get them to replace the product that nearly caused my house to catch fire. When I asked one of the representatives (Hamda, extension 6424) if she could assure me that replacing the damaged parts would prevent this situation from occurring again, she replied that we would have to wait and see if it did! I would think that Whirlpool would want to collect the unit to test it rather than have my family become guinea pigs. This unit already had a fire-related recall service performed on its heating element. While performing an internet research on my model to find out if anyone else experienced a similar electrical meltdown to mine, I discovered another yet-to-be-completed (or even the courtesy of Whirlpool notifying me) fire-related recall on this model in relation to its motor wiring. Jim Kuhn (extension 6485) assures me that Whirlpools failsafe standards make it impossible for my dishwasher's electrical meltdown to have resulted in any damage other than to the dishwasher itself. My family is more important to me to take another chance on taking Jim at his word. I would sooner place trust in the honesty of a guy selling refurbished appliances out of the back of his truck at a flea-market before placing my trust in another Whirlpool product.

It seems that there is a frustrating trend to sell throw away products, charge exorbitant amounts of money for them, and then offer an extended warranty for even more money. It is becoming almost necessary to purchase these extended warranties because no one is manufacturing products to last within the normal warranty time period. It seems to me an appliance that costs $600-$700 ought to last more than three years.

I would not advise anyone to buy a Whirlpool product or any product sold under another name that Whirlpool manufactures. It should have lasted longer than 23 months, and now have to spend hundreds of dollars to replace it.

After many calls to Whirlpool they gave me a repair number in Grand Rapids. The man came out saw what the machines were doing, and said that is the way they should work. Calls again to Whirlpool and another repair repair man who was not used to this new machine, so he called Whirlpool for suggestions. Ordered a new plate and circuit pack; he came back in 2 weeks and replaced both items, and also the sensor in the dryer. Now the washer doesn't tear clothes but stills tangles and damages them, and the dryer still catches the damaged clothes and does not dry fully. Called Whirlpool and was told that's all they will do, this is the way these appliances were supposed to work and the trouble I claim to be having was a matter of opinion.

I'm stuck with $2000 appliances: CABRIO WTW6600 and WGD6400. I threw out some of the damaged clothes and other items. I mostly now wash my clothes at my sister's. I just turned 64 and thought this would be the last washer and dryer I'd need to buy. HA!

I called Whirlpool and a repairman was sent. He suggested remove and replace: pump and motor, sub-valve and sub-panel. Total estimate parts and labor, $727.06. I paid the $65.00 diagnostic fee and declined the repair. I plan to purchase a new dishwasher of similar quality. Once installed the cost of both dishwashers including related expenses will be approximately $1600.00. My house has had only two dishwashers prior to this one. Both were the cheapest models available at the time, yet lasted a combined total of thirty three years. My Whirlpool lasted only sixteen months. I have written a letter to Whirlpool expressing my dismay at buying this appliance.

My clothes do not come clean and many have been ruined due to staining, fading and other issues. I am going to have to get a new washer.