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Whirlpool Dishwashers Reviews
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Pretty expensive dishwasher made mostly of flimsy plastic. I am very disappointed with this product. Wish I had done a little research before purchasing. The plastic may not last maybe a year. Even the bottom stand is that flimsy plastic. Never seen anything like it before.
I should have had better judgment, but I didn't know how old the original Whirlpool dishwasher in my kitchen was since it came with the home that I bought in 2019. When it stopped working in Feb 2022, I purchased another Whirlpool dishwasher all the appliance with the same brand. Big mistake because 10 months later in November the dishwasher stopped draining. Since November, I have had about 5 service repairs. The dishwasher is still not draining. They blamed it on a defective sensor and even my food grinder.
After each repair, the same problem, water remains in the dishwasher at the end of the cycle. Let's not forget that it leaks because the water won't drain out. They offered to extend the warranty to May 2023. Which I accepted, but still no resolution. They also offered a 40% customer loyalty discount for me to purchase another dishwasher which I refused. I explained to them that I was being loyal by purchasing your brand the first time when I should have known better. They need to stand behind their product and replace it when it is defective. Long story short, they have another senior technician due to come out in May 2023. Save yourself the trouble, don't buy Whirlpool.
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Huge recall needed on dishwashers and heating element. Whirlpool customer service doesn’t work on weekends and if you need appliance support have to use their people which takes a week. Cost me $1000’s.
I purchased a Whirlpool dishwasher less than two years ago and now is broken. Very disappointing and expensive. For a $800.00 dishwasher, $400.00 repair for a new pump. Look at other brand.
Bought a new Whirlpool dishwasher Model WDT750SAKZ in June of 2022. It worked well for nearly 5 months until it didn’t work at all with a flashing error code of E FE- no such code in the manual; it took over a month for us to get an appointment with a service provider (the 1st provider that didn’t show went out of business before the technician was dispatched) 4 months, 3 holidays w/out a dishwasher, we are in February 2023 now. The service provider has been here four times and he seems very knowledgeable about dishwashers. In between visits we waited for new parts to arrive twice - with COVID delays I can accept long waits for parts and service, not my issue.
After the third visit, the service provider closed out the case and communicated with Whirlpool that a solution could not be found and a new dishwasher should be provided. We’ve had several phone calls to Whirlpool customer service -each time waiting long periods on Hold- one time for over an hour only to be put on hold while the csr reprimanded his child for over 10 minutes without realizing he had never muted his phone. The last phone call to a CSR was made approximately a week after the third service provider visit when we had heard nothing from Whirlpool about a replacement. I asked to speak to a supervisor but was told that The supervisor would not speak to me And Whirlpool required the service rep to come back again. So we made another appointment and waited several weeks for another visit.
The service provider was here today for a couple of hours – Whirlpool tech support took over an hour to respond to the provider and was annoyingly chewing/eating throughout the conversation. The technician was asked to manipulate the control panel which was replaced on the 2nd visit. BTW the control panel is warped. The first one warped too, I assumed from heat or moisture but the dishwasher hasn’t been run since the panel was replaced. I would hope that would be the end of it but Whirlpool is now requiring the technician to consult with their engineering department. Am I jerk to think that Whirlpool should dispatch another dishwasher already and fix this one on their turf? Why would anyone want a Whirlpool product if It takes hours to get through to Customer service and months to get an appliance fixed?
We originally had a bottom of the market dishwasher which by the way did a fantastic job. However, because we used it so much we thought we would treat ourselves and buy a Whirlpool. Biggest mistake ever! The cleaning is so poor. The glasses are never clean. The cutlery draw is useless and in the way. We could go on. PLEASE consider any other make. DO NOT WASTE YOUR MONEY. SO DISAPPOINTED.
I bought Whirlpool dishwasher 18 months ago, and I have to say this is the worst dishwasher I ever had. The dishes are never rinsed properly, especially on the upper rack. I do clean the filter and add salt regularly, but my glasses are never clean. I have to wash them manually. Additional problem is that glasses can't be placed on the lower rack as they flip on side and can break. Whenever taking out dishes I am leaving some dishes to be washed again because they are not clean. I also don't like that washing cycle last minimum 3 hours, there is no fast cycle. Will never buy Whirlpool dishwasher again.
We own a Whirlpool dishwasher and fortunately, we use it often because In the month it was going to lose its warranty the pump died. Also the silverware rack was designed so that it's impossible to put silverware past the soap holder regardless of its in its designated spot, and pulling the silverware rack out is very difficult because there aren't stoppers on the sides of the holding buttons. Basically, it was designed by a retard.
We bought a 1400.00 refrigerator /freezer earlier this year. The freezer stops working, sometimes for days at a time. Trying to talk to someone at Whirlpool is impossible. We can leave our number for a callback in a week. The earliest service call is in two weeks. This is no way to run a business and you can be sure we will NEVER buy anything from whirlpool again.
Don't buy a Whirlpool product, you will regret it. We read the reviews at the Lowe's store and bought what was supposed to be a top rated top of the line dishwasher. We should have looked further. First mistake, buying from Lowe's. Don't do that. The machine was delivered and installed by Lowe's. It leaked. The installer came back and said "not our fault factory defect". The factory rep came next, he claimed installer had left a clamp off. Two weeks later he came to install that, it still leaked.
Two weeks later he came back and determined the "pan was miscast" and that isn't a repairable problem. The factory disagreed, there is a multi-hour repair that can be done, we can find someone willing to do it and ironically, that multi-hour repair can be done exactly two months after we purchased this junker, in your kitchen, maybe. New tech looks at the factory order and says they can do the repair but they don't "uninstall" appliances, someone else has to take it out and put it back. Here we are, back to square one.
Whirlpool author review by ConsumerAffairs Research Team
Whirlpool is the leading manufacturer of home appliances. It operates in more than 170 countries and has global sales totaling over $20 billion.
Discount dishwashers: Offering a full range of dishwasher products, even Whirlpool's most affordable models include features like a soil sensor.
One-hour wash cycle: Clean dishes quickly and well using a Whirlpool dishwasher with a one-hour cycle.
Dependable reputation: Whirlpool dishwashers have some of the lowest maintenance costs among comparable brands.
Portable dishwashers available: Perfect for apartments or small kitchens, portable dishwashers give you more counter space where you need it.
Say goodbye to silverware spots: With the silverware spray designed specifically for your flatware, Whirlpool gets rid of the most stubborn grime.
Whirlpool Dishwashers Company Information
- Company Name:
- Year Founded:
- 2000 N. M-63
- Benton Harbor
- Postal Code:
- United States
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