Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.
ConsumerAffairs has collected 632 reviews and 882 ratings.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,351,782 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Nov. 17, 2023
In first 45 days since purchased new have had the motor and pump replaced twice and broke again. After 3 motor failures Whirlpool still will not replace. Made over 12 calls to customer service. They want to have another service appointment to work with a master tech on the phone in December 60 days from purchase date. Supposed to be handled by district manager. If they fix it with more replaced parts why should I be paying price for new item when it will be a refurbished dishwasher and they used my kitchen as a repair shop. If not fixed in December, I will file a lawsuit in small claims court. Whirlpool does not stand behind their products.
Reviewed Nov. 13, 2023
Does a very poor job washing dishes even with proper water temperature and pressure. Have tried many brands of dishwasher soap including the recommendation. ALWAYS have to manually wash dishes first so not worth it. WORST dishwasher I have ever owned!
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Reviewed Aug. 1, 2023
Cheaply made junk - lots of plastic parts and clips. The rack adjuster has broke 3 times. There’s never support available and it’s difficult to fix. I will never buy Whirlpool again and advise you to do the same.
Reviewed July 28, 2023
I have a KitchenAid dishwasher which is made by Whirlpool on 11/2021. The door is rusting out on the bottom and around control panel. Doesn’t look nice after a year and half. Called and no warranty on cosmetic issues.
Reviewed July 21, 2023
We had a brand new Armana Dishwasher and the electronic control board was defective, causing the heating element to melt through machine. Whirlpool was kind enough to replace the unit, but the delivery was a complete disaster. Since it was a week day appointment, my tenant had to work, so I took the day off and drove 120 miles to the house. I made several calls to Whirlpool, the warehouse and the delivery center during the day to try to find out an exact time instead of waiting outside for 4 hours.
The only information I received was that it was a 3rd party delivery driver who did not answer their phone and could not be reached. At the very end of the delivery time frame (6pm) I called the delivery company JB Hunt who recorded our conversation and still had no information about when the driver would arrive. Upon the 3 hour drive home I finally received a phone call from the delivery driver at 7:15PM saying they could come by now. Still to date I have not received the machine, any explanation, or apology for the inconvenience and loss of wages for the disastrous no show.
Reviewed July 17, 2023
They wrote this to me in response to my email complaint: "Sometimes service companies may use various contacts for supplying Whirlpool repair parts. There may be times that the part distributor they have utilized does not have the component available immediately, even when that part is available directly from Whirlpool."
This was my response: "It makes no sense to me that I should have to reach out to the service provider - Whirlpool assigned them to me, I called Whirlpool - this line in your response indicates to me that there is no accountability: If your dealer/service provider is having difficulty obtaining a replacement part, please have them contact their Whirlpool account representative directly, as we may be able to provide assistance in locating or expediting the part needed.
I should NOT have to reach out to them to tell them to contact you to get a part that they need - it makes no sense. You should have some semblance of control and oversight as to a service call that was initiated by YOU. I expect my dishwasher to be in working order, or completely replaced before the end of this week. I would rather just get a check and buy another brand dishwasher."
Reviewed July 7, 2023
Whirlpool. Avoid. UPDATE! Bought a Whirlpool dishwasher from Costco. The control panel failed. Tech was out on 5/10. Whirlpool can not locate the part some eight weeks later. They are unwilling to fix/replace the machine! I have called several times only to hear they have a process they are following??!! Avoid purchasing a Whirlpool product. UPDATE: After a two-month wait for the part, it was installed only to fail again after one load! Called Whirlpool and Costco who have set me up for another appointment. So frustrating. Technician came. Needs parts that are on backorder as well. Looks like another eight weeks. Still refusing to replace the machine!
Reviewed June 26, 2023
Bought WDF520PADM dishwasher brand new with our home only 7 months ago. About 3 weeks ago noticed the dishes were not cleaning well, then it all together stopped working. Would fill the bottom, nothing further. Repairman was here today and it needs a new motor! He said 3-4 more days for parts, if not backlogged. Luckily it's still under warranty. 7 months, used 3-4 times a week, motor shot.
Reviewed June 11, 2023
Buyers beware, bought a expensive dishwasher that is only 18 months old, started throwing a code. Had a technician come out. Said it was leaking from pinholes in the stainless steel tub. He took pictures and went to the dealer that we bought it from to see if they could do anything. They said it was said it was a factory defect, so they contacted their rep and he refused to do anything about it, they tried for over a month and he just quit responding to them, Same thing happened to me. Called several times, same thing. Would not stand behind it. I will never buy another Whirlpool product, they do not care about their customers or their dealers that are selling their crappy products!!
Reviewed May 6, 2023
Pretty expensive dishwasher made mostly of flimsy plastic. I am very disappointed with this product. Wish I had done a little research before purchasing. The plastic may not last maybe a year. Even the bottom stand is that flimsy plastic. Never seen anything like it before.
Whirlpool author review by ConsumerAffairs Research Team
Whirlpool is the leading manufacturer of home appliances. It operates in more than 170 countries and has global sales totaling over $20 billion.
Discount dishwashers: Offering a full range of dishwasher products, even Whirlpool's most affordable models include features like a soil sensor.
One-hour wash cycle: Clean dishes quickly and well using a Whirlpool dishwasher with a one-hour cycle.
Dependable reputation: Whirlpool dishwashers have some of the lowest maintenance costs among comparable brands.
Portable dishwashers available: Perfect for apartments or small kitchens, portable dishwashers give you more counter space where you need it.
Say goodbye to silverware spots: With the silverware spray designed specifically for your flatware, Whirlpool gets rid of the most stubborn grime.
Whirlpool Dishwashers Company Information
- Company Name:
- Year Founded:
- 2000 N. M-63
- Benton Harbor
- Postal Code:
- United States
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.