Viking Dishwashers Reviews

We installed vdwu524ss dishwasher and we're really not sure why the reviews have been so low. It's been extremely quiet, efficient and problem free, we have installed a Viking Series 5 gas/electric oven and could not be happier with our purchases! The dishwasher has been problem free. Took a few tries to figure out the buttons and the timing of them but once you figure that out all is perfect. We will buy one again when the time comes due. Thank you Viking!

I have all Viking appliances in my kitchen so when our Viking dishwasher started leaking and rusting at only 8 years old, I still decided to buy another Viking. This was a huge mistake! The dishwasher simply does not clean anything and we often have food still left on utensils and dishes after running through even the longest program. Also, there is usually soap still stuck in the soap dispenser after running a cycle as well. This unit was over double the cost of other dishwashers and I simply couldn’t be more disappointed. Matching or not, this will definitely be the last Viking dishwasher that I purchase.

I purchased a Viking appliance package for my kitchen renovation. The 48 inch range had a gas leak at the regulator, then the oven door wouldn’t close. The door hinges were replaced twice and the door still wouldn’t close. This made the oven inoperable. Viking agreed to refund my money and take the appliance back since it was less than a year old. I also had problems with the Viking mini beverage fridge. It was loud and a part was replaced and other parts secured so it wouldn’t rattle and make so much noise.

We purchased a Viking dishwasher about a year ago, and for the past two months, it has been breaking down. They keep sending us repairmen to fix it, and after the 4th time, they refuse to accept that the dishwasher is not reparable. We have requested the dishwasher to be replaced, but they only send repairmen. Our warranty will end in about two months, so I can't help but assume that Viking is waiting it out. This brand only covers cheap quality dishwashers. I highly recommend not purchasing from Viking because their customer service is unacceptable. Our large family has to keep washing plates even though we have a "high quality" brand dishwasher. They send repairmen after one or two weeks of wait time, claiming that there is no one else available with the right qualifications.

The Dishwasher is high maintenance and breaks down causing replacement early. It requires weekly cleaning of filter despite pre-rinsing any item you wash in it. It doesn’t matter how nicely you treating, it breaks down and will leave you replacing it early. NEVER again.

Oct 1, 20 -- The dishwasher stopped working and requested repair through customer service center. Oct 23, 20 - The repairman visited and he failed repairing machine and ordered major parts. Nov 20, 20 -- The major parts arrived and the repairman changed almost every parts and the machine failed to work and he said the whole machine should be replaced. Nov 23, 20 -- I called Viking customer service center and they gave me a new reference number. As of today (12/08/20) -- Any information received from Viking and still waiting their response. Nobody care of customer who needs their concern & action. Do not buy Viking dishwasher if possible.

We purchased a brand new house in March and because of COVID, we only moved our things in and we just stayed at our other home in the woods for a couple of months. When I went to use the dishwasher in May, it didn't work. I called for a service call, and each time that I would call, it would be a month-long wait. I had my three adult children here for a little while, and working from home, it was three meals a day. I would call Viking and leave messages and people wouldn’t call me back. When someone came, they said they fixed it and left. I started the dishwasher that night, and it did not work. That was on a Friday.

I purchased a Viking package, should of looked into the dishwasher before I made them replace my first dishwasher after it broke 7 days of using it. It caused so much damage to my custom kitchen. Now that it's leaking again, it caused more damage to the kitchen cabinets that I might have to remove the granite counter top and sink! The damage is probably 3x the amount of a viking dishwasher. It's been over a month of waiting to be fixed and still it hasn't been fixed

Viking dishwasher (we have an all Viking kitchen) has disappointed me twice now in 5 years of ownership. Hoses that are internal to the cabinet just come off which results in leaks. Since this model has a catch pan, a float will result in the dishwasher staying in drain mode. I've found that short non-barbed plastic nipples will allow hoses to come off over time. Poor design on what otherwise could have been a nice unit since it did a great job cleaning dishes. I just purchased a new unit from another company.

I recently purchased a Viking dishwasher. Was in the in the middle of remodeling my kitchen. When I came to take the dishwasher out of the box it had a dent on the front door and the top right-hand side of the unit I called customer, and the lady told me they do not cover Freight damage. They will replace the door but not the unit. I go to install the unit and there is water coming out of the hose. I called customer service again and they told me they do not cover that and they can only replace the door. Thank you Viking.