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GE appliances come with a traditional warranty, but the company also offers extended coverage with Bodewell Care Protection Plans. Backed by Assurant, GE’s authorized provider of extended warranties, these plans cover parts and labor for appliance repairs after the manufacturer’s warranty expires. You can pick and choose which appliances or systems to cover.
GE Dishwashers Reviews
ConsumerAffairs has collected 676 reviews and 870 ratings.
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Reviewed Sept. 19, 2023
Got a brand new GE Profile dishwasher. Before the year was over, it stopped working. Had to struggle with customer service to stop by. They finally did.. It needed to be replaced. After months of waiting for replacement, he has to fight to get a new one. Since then we have had to reset it.. Now it stops working again. Just the worst appliances! Don’t bother with this brand!
Reviewed Aug. 31, 2023
BUYER BEWARE! Purchased this dishwasher 2 years and 8 months ago because it had a 3rd drawer and was stainless steel inside. Paid almost $800.00 with the protection plan included. The 3rd door stopped working and it is under warranty. So I set up repair appointment and technician came and took pictures and left. Today I get a email saying repair denied because of rust. The technician told me there isn’t even a part that can be purchased, because the rust is on the interior bin. I would need a new bin. So basically don’t waste your money on a warranty, they know it will rust within 2 years and deny, deny, and deny all claims. SHAME ON GE, totally unacceptable!
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Reviewed Aug. 23, 2023
GE had developed a terrible reputation some years ago for its appliances. I stayed away from them altogether for more than a decade. Then I thought I'd try again. So I bought a GE dishwasher for a rental property. The control panel failed within 2 years. The appliance repair service that replaced it said they go bad all the time. Turns out, I had 2 more GE dishwasher control panels fail within the span of 2 months (1 at the rental, 1 in the home I just move into, 1 at a rental property my father owned and I'm managing). I replaced the control panel. Then the door seal failed and the bottom washer arm failed. It's now 3 years old and headed for the landfill. And I'm back to my personal ban on GE appliances.
Reviewed Aug. 22, 2023
If you want a high maintenance dishwasher, this is the one for you. There is a filter in the bottom of the dishwasher that has to be cleaned out often or it stinks terribly. The plastic tub molds, having to be cleaned a couple times a week also. Mine won't turn off, luckily it's attached to a switch so I turn it off that way. GE appliances are no longer the quality products they used to be. I bought a GE microwave in March that's decided it's done.
Reviewed Aug. 4, 2023
This machine was decent while it worked but I won't buy a GE again. We got it because we loved the slate color...it went perfectly with our flooring and cabinets. Had one repair less than a year in for a leak that was coming from the door but it wasn't a big problem. Its cleaning was only mediocre and drying was worse. The control panel started to go a couple of months ago. After about every 2nd or 3rd wash, it goes out and we need to turn off the circuit breaker for about 5 minutes and then it works again. Now it's leaking from the center bottom. Looks like it's the diverter. It's not even six years old. I hoped to get at least 8-10 years out of a dishwasher. Our prior one lasted over 12 years (Maytag).
Reviewed July 18, 2023
Had the water softener (GXSH40V01) product for less than 3 years. Started to fail, ER3 and tank would fill up with water. Flushed out tank (per GE direction), cleaned venturi filter (wasn't dirty at all). Restarted, worked for another month, back to same thing. So on 9/29/22 got a tech to look at, he & GE recommended I replace the control board (part 1039464084), which they sent free to my house ($200 for the tech though). Worked for about a month, or maybe a bit longer. Then ER3 and tank was full again (late 3/23). Had authorized repair come out. $170 said it was a o-ring. Work until about 7/23, then tank full of water again. Called GE 7/18/23, spoke with Nathan, he said I should replace the water heater and since it was out of warranty he said there is nothing he can do to help.
Reviewed Nov. 20, 2022
Bought brand new 6-2022, first one delivered, opened box (no damage) and the kick plate was smashed, the left side hoses, and water connections all broken. Store took it back. New one showed up much better condition. Installed and it's leaking from between the front stainless steel panel and the inside tub panel. Called GE 3 times they adjusted this and that... still leaks. What does a $1000 dishwasher from GE do while running the heavy cycle?? Slowly flood your kitchen... Wanting on GE rep to come out again... DO NOT EVER BUY A GE DISHWASHER. ONLY BUY: BOSCH OR BOSCH AFFILIATED BRANDS OR MIELE. I'm hoping to return this piece of garbage and get a Bosch dishwasher with the longest warranty I can buy.
Reviewed July 25, 2022
We bought a brand new GE dishwasher with third rack. It never worked right from the start. It took 3 hours to wash the dishes. You could only use it on one setting and we received an email last month the warranty expired. It broke this week. Repair man said it’s the computer. Had my last Frigidaire dishwasher for 10 years no problems. I am so disappointed and would not recommend GE ever!
Reviewed July 22, 2022
July 22, 2022. How Many Visits does it take for a GE Repairman to Fix a GE Dishwasher? (Hint: More than 7 & Still Waiting!)
I. The Problem: Our GE Dishwasher (Model No GDF610PSJ2SS) stopped working in February 2022. It just wouldn’t turn on. When we bought the dishwasher in March 2017, we smartly took advantage of GE’s Extended Warranty Opportunity under Service Protection Plus. We received a 6-year Extended Warranty in April 2017 from Assurant. As it says in the promo - “it is for peace of mind during the warranty.”
II. Steps Taken to Fix the Problem. Well, I am here to report that the “Extended Warranty” has turned into an “Extended Nightmare” and that “Peace of Mind” has long left the “Mind in Pieces”! Let me share what happened during the 7 Visits in Chronological Order:
1. March 2022 : Support call placed to Assurant for a technician to fix the problem. Technician from their local provider shows up. Leaves saying he “needs to order a part”. (Won’t tell us what the problem is.)
2. April 2022: The local provider calls to inform us the part has arrived and they need to set up an appointment. On the day of the appointment, he replaces the new part and announces that the Dishwasher is now working. Only problem, he hypothesizes, is there is no water flowing either way. So he leaves, telling us his job is done and we should get a Plumber.- We get a Plumber (cost:$150) to “fix” this problem. He demonstrates the water flowing into the dishwasher. No plumbing problem.
- So, we get back to Assurant and the Local Provider saying the Plumbing is fine and the dishwasher is still not fixed!
3. May 2022: The Technician comes in and tinkers around - Identical to Step 1 Above. Leaves saying he needs a part!
4. June 2022: On the day of the appointment, he replaces the new part. Dishwasher still not working. Leaves saying he needs another part! (Mind you he won’t tell us what the issue is.)
5. July 6, 2022: Same as 4. Leaves saying he needs another part!
6. July 11, 2022: Same as 4. Leaves saying he needs yet another part!
7. July 20, 2022: A slight twist. On the day of the appointment, a new technician arrives and replaces the new part. Dishwasher is still not working. Tells us he needs our wifi code. We refuse to give him. He says he cannot do this job. Puts everything back and leaves saying his boss will be in touch with us!
III. The Status. So, on Jul 21, 2022 we received an email from Assurant that due to the customer’s “non-cooperation with the technician on site” (note: this would be our refusal to give the wifi code) they are done repairing the Dishwasher and they would consider this job complete!
IV. HELP! What are we supposed to do? 7 visits and the GE Dishwasher is still not working. The GE I knew would “Bring Good Things to Life!”
Reviewed July 7, 2022
My spouse and I purchased a GE Dry Boost Front Control 24-in Built-In Dishwasher (Stainless Steel) ENERGY STAR 50-Decibel 2 years ago. Recently, an internal small plastic piece broke that holds the funnel in place on the outside of the machine. The funnel allows water to drain from the hose to the inside of the dishwasher. This piece is about .1 millimeter wide and it holds a funnel in place that directs 30 + gallons of water to inside the dishwasher. The funnel came detached because the internal plastic piece broke. Water leaked behind the dishwasher and under my hardwood floors. This malfunction caused $8000+ worth of damage. I would not recommend a GE dishwasher because the parts a made cheaply and will break over time.
GE Service Contracts author review by ConsumerAffairs Research Team
Since it’s founding as the Edison Electric Light Company in 1878, GE has been a household name in appliances. The company's innovation keeps it at the forefront of home design with smart products and integrated technologies.
Compact built-ins available: Where most dishwashers are 24 inches, GE offers a more compact size, at only 18 inches, which is great for small kitchens and apartments.
Front or top controls: Depending on your countertops, you might not be able to easily use top controls on a dishwasher, so having the option of top or front controls makes finding the right machine easier.
Portable dishwashers: GE's portable options allow you to get a dishwasher that you can take with you if you move. Also, with these dishwashers you don’t need a plumber to install it.
Under-sink installations: To keep storage loss to a minimum, GE manufactures dishwashers that you can install directly under a sink or a cooktop.
Guided tour to GE dishwashers: Use easy-to-navigate website resources to learn the pros and cons of each style so you can choose the one that works best for you.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
GE Dishwashers Company Information
- Company Name:
- GE Service Contracts
- Company Type:
- Public
- Ticker Symbol:
- GE
- Country:
- United States
- Website:
- www.ge.com
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