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About Maytag Dishwashers
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Maytag Dishwashers Reviews
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We bought a Maytag dishwasher from an appliance store that later went out of business (after 50+ years!), so could not use them for repair. A year and a half after purchase, the dishwasher's control panel broke and you could not input anything. It is impossible to speak with a person at Whirlpool about this. I would expect ANY appliance would last at least a few years, not crap out after 1. I do not trust this brand or any other Whirlpool brand anymore, and their customer service is nonexistent.
Bought a Maytag SBD4949SKZ dishwasher 4/11/2021 from Lowe's. On 4/7/2023 while doing some general cleaning in the kitchen I pulled out my stove to clean behind it. Discovered a puddle and as the stove is directly beside the dishwasher I checked it for leaks. Found the heating element to be the source of the issue. Had apparently been leaking for some time and the floor must slope slightly towards the wall since I didn't notice the leak. The rubber washers where the element enters the wash tub had completely deteriorated allowing a slow leak for quite awhile. The wall had black mold, floor was squishy, lots of damage to deal with.
I contacted Maytag customer service, provided proof of date of purchase and cost of repairs for the dishwasher and got a reply that basically although they hate it for me, I'm on my own. I was taught that if possible buy a $500 item that last 20 years is better than buying a $250 Item that last 10. Apparently these days nothing is made to last past 2 years, everything is disposable, so I will skip the repairs next time and get a cheap appliance instead. Pros, it's quiet and cleans the dishes great. Cons, within 2 years you need another and several K'$ in home repair. Buy a leak detector for $12 on Amazon when purchasing Maytag dishwashers.
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We purchased a Maytag dishwasher in 2020. It started to make noise. We called the repairman. He said it would cost about $400 to fix it. More than 50% of the original price. He said the pump was going out. "You might be better just buying another one."
Model number MDB8959SKZ -- this dishwasher is a total piece of garbage. I've owned this less than one year and it's been out of service and missing parts for nearly three months total. The control panel doesn't work. I had two service calls already to replace the electronic controls -- purchase late April, Stopped working June, finally repaired in late July -- stopped working again in early January 2023 -- same issue. Trying to get service appointment and will probably have to wait on parts again -- I WILL NEVER BUY A MAYTAG APPLIANCE AGAIN. DO NOT PURCHASE ANYTHING FROM THEM. GARBAGE QUALITY.
My Maytag dishwasher front panel failed. We washed barely 5 times in 5 years. I replaced with almost $300 and again we used barely 6 or 7 times and again it stopped working due to front panel failure. DO NOT BUY MAYTAG.
Support for issues with any Maytag... Whirlpool appliances is not there. The bottom of my 2 yr old dishwasher door panel has rust, I have an extended warranty but neither the company nor extended warranty will cover it. The repair man said it's a defective panel and happens. They normally do a one time replacement. Not for me. I can BUY it for 315.00 and find someone to put it on!. My range had the control panel finish come off..It is plastic! I had to PURCHASE ANOTHER ONE for 600.00!! And it did it again! They now understand it's defective and made them metal. Duh! Plastic on a stove..The color just washes off! And I rarely use the stove!
I will never purchase another piece of this brand. A repair man gave me a few names to purchase when it comes to that. I purchased all new appliances when we purchased our home, over a 4 yr period...It was expensive but I thought they'd be dependable like yrs ago. NO WAY! Junk. I'm going to be all over soc media. Unacceptable! We already had to have the main control panel on the dishwasher replaced yesterday..little over 2 yrs old. Motor already replaced on washer..prob 3 yrs old..and other repairs and it was only me and my husband, who passed a yr ago. Nonsense! Stay away. Warranties mean nothing too often.
Purchased new in 2021 with a whole new kitchen set. So within the first three months. I get a beep. E1 F9 error code. Pumps gone. 4 weeks later it's replaced under warranty. Ok freak thing. No biggie. Worked for a bit longer. Beep at me again. This time it's E4 F9 and there's water under it. Again no big deal. Figured that out. And was more than likely my fault ok. Back at it.. Well it's now out of warranty and the pump has now gone again. Cost me $350 bucks to get the part. Keep in mind the whole dishwasher is $650. Oh well. Guess it'll be good now.. Was I wrong. Then the "STAINLESS STEEL" chopper which is connected to a plastic spindle. Broke. Another $100 bucks and it'll work again... So in short save your money. Buy anything else. This thing is a money pit.. Next time it dies I'm gonna run it over with a truck.. Highly unsatisfied with my purchase. And they at Maytag couldn't care less..
We have a Maytag Dishwasher: Model MDB7759SAS4, serial F41306161, purchased from Camden Appliance Niles, MI on 12/30/16 but put in service 11/14/17 due to a delay in whole-house restoration. On 7/7/2022 at 8:30 pm after starting the dishwasher about 20 minutes earlier, we heard what sounded like fireworks going off in our kitchen. Dark gray/black smoke was rolling out of the dishwasher. Even after throwing the breaker, the crackling continued. My husband and I quickly unscrewed the front of the dishwasher door and cut the wires with scissors. We pulled the controls and foam out and took that out of the house. At that point, our entire house stunk of burnt electronics. I called Maytag customer service at 800-544-5513 only to be directed to call back in the morning. My husband called back and was told by the CSR (Janice?) that she would send a safety team to our home and that Maytag “will definitely do something for you”.
Adam from Diamond Appliance showed up at 3:45 pm on 7/12/22, knew exactly where the fire started, indicating that he had seen this many times before, took pictures and called Maytag customer service back. At that point, Maytag said they would do NOTHING for us. No explanation, NOTHING. My husband took the burnt controls and door foam to Camden’s to see if they would do anything. Nope, they have scaled back their selling of Maytag products due to ongoing quality problems.
If we had not been home, awake and quick thinking, we would have have hundreds of thousands of dollars in damage to our extensive fine art collection, which is irreplaceable. So now we have a burnt shell of a dishwasher in our beautiful home. The dishwasher has been used gently (two people, run twice per week). Previous house had two dishwashers in 30 years, only replaced first one because it was loud. In response to your attitude regarding our problem, rest assured that we will let everyone know, in person and online, the quality and SAFETY concerns with Maytag appliances. My husband is a internationally acclaimed social media expert.
Don’t ever get a Maytag. We’ve had our dishwasher for 20 months. It’s worked maybe 10. Four service calls in 20 months and it just broke again. They won’t replace that stainless, useless albatross, that has the audacity to beep error codes at me while I’m hand washing dishes. Getting an LG and making sure nobody else gets a Maytag. I just spent 3 hours on the phone with service. Very nice representatives, that’s the only redeeming quality.
It may be a bit early to do a review on this, because I think we have only had it for about a year but I am just SO happy with this dishwasher. The dishes come out so sparkly clean...It runs quiet....and I like that it has that short cycle ....Best dishwasher I have ever had!
Maytag author review by ConsumerAffairs Research Team
Acquired by Whirlpool in 2006, the Maytag brand is one known for dependability. With more than 100 years of experience in the home appliance space, Maytag is a familiar brand.
Built-in disposal: Never deal with clogs when using a Maytag dishwasher with a built-in chopper. It cleans its own filter and reduces food to particles small enough for any drainpipe.
Easy shopping: With only four different models, it won't take long to find the one that best fits your needs.
Extended warranty: While some manufacturers only cover specific parts for 10 years, Maytag offers a more extensive policy that includes parts for the tub and door liner.
Most powerful motor: Compared to other leading brands in the category, Maytag offers the most powerful motor.
Sanitization option: In addition to the regular clean cycle, Maytag dishwashers also include an optional sanitization cycle that kills bacteria.
Maytag Dishwashers Company Information
- Company Name:
- Year Founded:
- 553 Benson Road
- Benton Harbor
- Postal Code:
- United States
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