Viking Ranges Reviews

I've had my Viking range since June 2019. I had a previous high-end oven that came with the house that I bought, and when that oven was no longer able to be repaired under the warranty, I had grown accustomed to its features, and I wanted another one. And there are only a handful of high-end brands that has the same features, a Viking being one of them. I went with it being the lower maintenance and lower complexity quality brand. And I liked the style and the look of it. I don’t quite know if I’m gonna get the value out of what I paid for because they threw in a promotional free Viking dishwasher that we replaced my older, reliable dishwasher with, and it had nothing but problems, to which finally, it seems to have gotten fixed. And that has turned me off of the brand because I wondered, if the dishwasher had so many issues and seems cheaply-made, what’s the Viking brand for the range going to do down the road?

Viking has excellent quality, it works easily and it's the top-of-the line appliance. The griddle is my favorite. I've called their customer service and asked them a question about the front cover, and they were very good.

I’m a previous owner of a Viking range and I’ve also got friends and family that have Viking. Also, years ago, I worked in a commercial industry where the restaurant that we were in used Viking Ranges. I bought a standing range that has an oven underneath and for me, the main feature is the oven. The responsiveness of the oven, the temperature control, and the consistency in its convection oven are excellent. Also, the reason I chose Viking has to do with the type of burners that they have and the difference between a direct flame versus an indirect flame. It really has to do with your cooking preferences. I like direct heat. I like the heat that you can immediately adjust because, with a lot of indirect flames, you still have the cover that holds heat.

Beware of purchasing Viking Appliances!!! We purchased a Viking Range, double oven and beverage from Macon Appliance Store in Franklin, NC and spent almost $18,000 only to find out that Viking only carries a 2 year warranty. We had Blossom Gas come out to inspect our gas and they discovered there was a leak coming from the gas range. We contacted Macon Appliance and a repairman contacted us and set up a service call. It was discovered that the gas range had a gas leak and parts were ordered.

I've had my Viking range for about four months now and it has been good quality.

I had an old Viking and we had to have it fixed. It was silly to go buy one with the wire, but we couldn’t find anyone to fix a Viking. When we got a new stove, I left it up to my son. We looked at a lot of companies, but he chose the Viking. It's nice and he loves the simmer. He’s happy with the product.

Viking Ranges are made in the US, and I think they also had a specific model which just slightly better fit my requirements. They look good, but you better hope they don't break 'cause they won't stand behind it. I am very disappointed with what I received. While it works decently, two things had gone wrong with it, and I am now, I think, on month four of them not fixing it. There was no follow-up with the service people which I guess they have to hire locally. And so, they dropped the ball multiple times with us, so that took a while and it fell.

We love the range! I had a Dacor range before but my Viking now is better. It is more expensive, but it's a far superior range. I could have gotten a less expensive one but we went with them based on their reputation. I've known about Viking Ranges and it's a high-quality product. I got the basic one that had a self-cleaning. Then, I also bought a griddle, and I love it too.

I heard people were happy with Viking Ranges so I got their product. So far, I like the product. I feel like it's the most powerful range I've ever had. And when some of the burners weren't operating right, a dealer came from my area and fixed it. It needed parts, and I just had to wait a couple of weeks for it. And then they came and replaced it. The parts took a while, but I like the people they sent.

My first Viking range got damaged in shipping. The frame got bent and they had to put a new plate at the bottom. The door was warped too and it wouldn't close. Viking wanted a second opinion and the tech came out and confirmed that the range was damaged. Viking then sent a new one in which came within a week. However, the second was damaged too and the kickpipe at the bottom was bent. So, they put a new one. Thus far, I love the burners. On our old range, only one of the burners got hot. The other wouldn't boil water so I love the fact that both of my burners this time around are both really high-powered.

I knew about Viking Ranges from back in the days that it’s a high-end commercial range. They’re one of the first ranges from back in the day that have been still around, and I recently also heard that they have improved their latest model. So, I decided to go and get one, and I love it. I like that it’s easy to clean and take apart. I like the aesthetics, the way it feels and looks, as well and it seems good quality. Its industrial quality is my favorite. I've used my range and have gone back to the department store. I looked at the lower-end models and the integrity of the material isn’t there, like the grill grates and the griddle. Everything is just built a lot better on the Viking gas range.

I've always bought Viking products, and it's been that forever. All their ranges, especially, have been terrific. I got a dual fuel range this time instead of an all-gas one. I bought it in an open-box store, so I didn’t have to deal with the Viking dealers who are inflexible on pricing and everything else. I've had my old Viking range for 30 years and it's still working fine. So, the new range is just an upgrade for my wife. The product is great and I love it.

The house that we bought had the appliances in it and it included a Viking range. I’ve known about Viking Ranges for a long time but this is the first time I’ve owned any of their products. So far, the quality is great and I really like the look of it. But I’ve never owned a gas oven before, so I'm still learning about it. It’s also a little noisier than a typical electric oven, but I'm getting used to it. I also get that this is a professional range series so you’re not gonna have a timer like in an electric oven, but that is kind of nice to have.

The Dishwasher door broke within 5 month. The dishwasher does not clean well and has a musty smell. Stove grate is chipped and rusting within 5 months. I am not happy. With the quality of your product for the price I paid I thought it would be better.

Did not last 5 years, horrible support, wrong diagnostics. It took months of back and forth, Howie Voigt was the only repair dealer in 100 miles, for Van Vreede's in Appleton, Wisconsin. They gave up on it and literally told me they wouldn't touch it because they didn't want to keep coming back on the service call guarantee. Viking support direct would not stand behind it and told me we would have to initiate another service call. Worst experience I have ever had.

I currently have a Viking Refrigerator that is still under warranty but paid full price to have it repaired. Viking will only cover repairs performed by their authorized center, and that repair company is NOT trustworthy. I've had to repair both our Viking convection oven and refrigerator in the past 7 years, whereas Our old (much less expensive) GE appliances are still working perfectly after 20 years. I will not be purchasing any Viking products again. Shame on Viking.

Updated on 11/06/2019: My earlier review detailed a total failure of Viking to either manufacture a range that works or have any responsive customer service. It is utterly astonishing that it is now November and the range is still damaged, experiences random failures, waiting for parts [since May!], and never get return phone calls. Chris in customer service simply cannot be responsive to any degree. She only answers emails that we send, provides no updates on the missing parts, and generally could not care less about the $14,000 range that is crap. I am now left with having to commence a lawsuit over this because of Viking’s total incompetence and indifference. Don’t be fooled by fake reviews and faux concern posted by some third party that Viking pays to respond. Nothing has been fixed in six months.

A friend of ours referred Viking Ranges to us, and it’s probably the best product and we like it. It was easy enough to use. The filter on the fridge isn’t working properly and I hear a buzzing sound every now and then. I called Viking to let them know and I also replaced the filter, but I still hear that buzzing sound, so I don’t know if that’s an issue that they have. Still, Viking is good.

We wanted an all-gas oven and Viking had it. We also wanted self-cleaning, and the one we got came available with white on the front, which we wanted. The dealer was great. However, on the back of the range, we bought a separate piece for the air to come up from the oven, and it blows the burners when the oven is on and causes the burners not to be as efficient. That’s a big flaw. Because that air is blowing the burners and the flame is flickering, it takes forever to boil something. I wouldn’t recommend it because of that. If I were to do it again, I wouldn’t get it.

The Viking range was at my house when I moved into it, but I've heard great things about the quality and that they last a really long time. It works really well, and it is very clean and sleek. The easiest thing is cleaning the range and the stove top. It's very easy to remove and you can put it in the dishwasher, which is great. One time, the oven door was a little bit loose. I reached out, they had someone come out within a couple of days and fixed it. Since then it has been working great.

I had some Thermador appliances and I wasn’t super happy with those. And so, when I started looking at appliances, Viking had what I wanted. However, we had some problems with the range -- the oven especially was problematic. The technician had to come back about three time to replace parts in it. It wasn’t lighting the way it should be and I’m still questioning whether it’s actually functioning properly because I have a regular oven, and the Viking oven still doesn’t cook as well as the other oven. The range top, on the other hand, is interesting. I have the one burner that has the PowerPlus, which is awesome. But the other seven options I have, it seems like it takes a really long time for them to cook. I’m not super fantastic happy.

I purchased a Viking range for my home. I was reading the reviews and I just went for a try. The Viking dealer was very helpful, and everything went well on the installation. The quality of the range is very good. I’m happy with it and I like everything about it.

My experience with the team at the Viking dealer was great. The guy was very helpful. The name brand is good, and there was a good deal going on where you buy one and get another appliance for free. The quality of my range is average.

I had Viking for 14 years and I never had a problem with it. I liked it very much and decided to go with it again. The first one I had, I liked its dependability and the way it cooked. It was a high performing stove, and I liked that. What I have now is the same model, newer, and it’s no different. I had two problems however. I ordered my Viking range and when it came, there was a gas leak in it. The Viking person could not find any smell of gas, and he thought I was crazy. I had the gas company out and they found that it was inside the stove. Then the second time, they took that stove away and gave me another one, and I had a defect in that one also. So, I’m on my third stove, but it’s finally the right one. The installation teams have been fine too.

My experience with our Viking range has been good so far. We have one issue when we first got it, but it was a floor model, so that's understandable. One of the burners wasn't working, but they came in and they repaired it. Also, I did have a little bit of an issue with the vendor they used. It's the only authorized repair facility in the area. They dropped the ball a little bit with time. They got the part, and then they forgot to call me, and I had to call them after about three weeks after that.

We've had an okay with our Viking range, but the oven temperatures tend to fluctuate pretty wildly.

My mom is a chef and she said Viking is the best stove made. I like my range a lot. It’s a dual-energy. So, I’ve got a gas stovetop and an electric oven that has a convection. All the convection settings are really awesome. It takes too long to heat up. But once it gets hot, it’s great. The rows are nicer and much more even heating. It’s a very high-quality product. I'm happy.

I always wanted a professional range. I moved to this house and they have a Dacor. But somehow, when the contractor from the home warranty came in to fix it, they screwed up. They messed up with something. The stove is too old so I had to replace it. The home warranty gave me the option to choose from. At that point, when I was going over some information, I found out Viking is a good stove and the price is quite reasonable for the amount that the home warranty was compensating me. I picked it not knowing that I will have this problem periodically. I have a sparkling problem with my stove on the right. When I turn it on, I always have to use the match to light. This is a brand new $1,000 stove and I don't understand why. Also, when I was reading the description, I wasn’t aware that it’s an open stove. Some of the stove, on the top, the water can overflow into the lower shelf all the way to the tray below.

We had built a house in Texas and it had Viking appliances in there. We love our Viking range so far. It consistently works. Our experience with Viking has been great and we've had very positive interactions with them.

I’m fine with the Viking range. Its quality is good. It is well and it works. The Viking team was nice too. They got a recall item and sent it to me but come to find out, it was already on the unit when I got the recall item.

I went to Barry’s Appliance in Bridgewater, New Jersey, and they had all different brands on there. I liked the style of the Viking range. It looked nice. I thought it fit well in my kitchen that we had just put in. We got the hood, and it was very good. I like the convection oven a lot and the quality of the range is excellent. However, the door doesn't look like it closes all the way but they told me that’s ‘cause of the gasket that’s on it. It almost looks like it’s a little open on the side but they said that all the Viking Ranges are like that. There was also a problem with one of the gas jets when we first got it. There was a loose connection inside. They sent a repair guy down and took the whole stove apart. We tightened every connection in it. He was there for three or four hours and I haven’t had problems since. My experience with Vikings is great and I would recommend the Viking range.

My family had a Viking range forever. The oven works well but it’s really not that high quality. They should have a 10-year warranty. I’ve had things break on it and the cost of the parts that break on a high-end range (which is not high-end, it just says high-end range) is a little ridiculous in my opinion. For example, I could almost buy a new competitor’s range for what Viking charges for a blower which is nothing special.

We bought USD 38K of appliances from Viking, and there is one advice: Never buy any Viking products. The Fridge stopped three months later. The wine cooler was fixed 5 times. The oven door paint peeled after 3 months. Worst service ever.

We bought a complete Viking package including fridge, microwave, dishwasher and, the bane of my existence, a 30" gas range. The range would get to 400 degrees OUTSIDE the over making a burning hazard for anyone who touched the medal on the top of the range. This bad design caused the electronic ignition to fry. We had repair service done on it 3 times at a cost of roughly 2500.00. The ignition is out again and the quote we have had to repair it is $2000.00. That came with a 3 month guarantee. Since the other times we needed repairs there was only once that it was within the 3 month (we still had to pay for the service call to install the part) we decided against having it repaired. We will be buying a Whirlpool to replace it. I made numerous calls to Viking direct and was never able to get anything resolved.

I want something sturdier and has more performance than what I'm usually getting. I got Viking with the oven and it's super sturdy. However, I also have the dishwasher and with both of them, I have some issues. Like with the range, one of the bars inside of the oven came loose. So, I had to wait for two months to get the part back and to service it. And the first dishwasher I got wasn’t starting, so I had to get another one. I was a little bit disappointed, especially for the price. Other than that, performance-wise, both the dishwasher and the range have been great. The dealer was also phenomenal. I couldn’t ask for better. They knew what Viking has on the website and were very knowledgeable. They knew their product. Every question that I had, they called me immediately, and if there was something they couldn’t answer they got back to me very, very quickly.

A Viking range was in my home when we bought it. But that one was a demo in the store and when they installed it, they messed it up and burned up some of the wiring. I had trouble with it from the get-go, so it was replaced by Viking. Replacing it was a long, drawn-out process. But finally, after them trying to find the appropriate fix for the existing range, they said, “We’re done. We’re gonna replace it, no charge.” I like the new range and the grill is so pretty. The original one I had was so heavy. I’m a senior, and just picking up the grates was terrible. This new range I got is much easier to clean. They’ve broken it down, even the griddle and the parts that would have to be taken out, and cleaned are much lighter. They did a much better job on the newer models.

We bought a house that had Viking range and I like its efficiency. The features are also top-of-the-line.

I purchased a new Viking refrigerator model number vcff036ss in 2007. I need a replacement part, 021881‑000, which is the control panel, as the refrigerator won’t turn on. Viking has had the part on back order for 5 months, essentially obsoleting my very expensive refrigerator after 11 years. Why would anyone take that risk?

We've had our Viking for years now since we renovated our kitchen. I love the look of it as well as the induction cooktop. It is incredible. But in the last year, we spent thousands of dollars on getting both the panels of our induction cooktops replaced. The guy that I called at Viking was awesome and he helped get it through. That one was covered under warranty. But there was a stocktake that happened right before Thanksgiving and Viking shut down for it. That meant that parts didn’t ship for weeks and weeks. Who shuts down a cooking warehouse for stocktake the week before Thanksgiving? It’s the most important food holiday in the entire country. What kind of management decision was that? It was insane. We didn’t get the part for our range until after Thanksgiving. We got the first side fixed just before Christmas.

I've had issues with igniting my Viking stove. I've also had some gas smells from the oven. Still, Viking's reps were responsive and helpful. I had a good experience with their customer service.

The quality of Viking Ranges is excellent. When I called their customer service and asked them, "Will your stove do this? Will your range perform this?", they were able to answer my question and point me directly, and they have always been like that. In all the 8 or 9 months I’ve owned the range, I have not had anything outside of that. It has been consistent and direct. I’m very lucky to have had that Viking. It’s a really great piece of equipment and I chose it for its performance. There isn't one thing that I do in there that is subpar. I had a JennAir for 20 years before that so I knew the professional-level range. I was expecting it to be good. I wasn’t expecting it to be great, and it was great. Somebody would say, “Oh my goodness, you paid $10,000 for a range.” I did, but it performs. It does exactly what it says it does. It’s beautiful to look at too. It’s like a work of art.

I’ve owned Viking before, and I like the features they had on this particular model. It’s easy to purchase. But I've had to contact them multiple times. It’s a piece of garbage. It’s broken multiple times. We have a two oven model. The oven will go into self-cleaning mode and lock, even though we’re not trying to clean, we’re trying to cook. And it’ll take days to get the oven unlocked with food stuck in it. Ovens will just die because they won’t heat properly. We have the electric oven with the gas burners. And so, we’ve had failure to heat multiple times as well, with defective relays, defective elements. It’s also very hard to get a serviceperson to come. And when they come, they don't fix it. One problem has recurred and not been repaired several times, and then, I had another problem as well. They always try to charge me for the call, even though it was under warranty. I would never buy Viking again.

My parents had Vikings and I initially had a Thermador range. I had to cycle through four Thermador ranges in a year and I decided to switch to Viking because I knew it would be more reliable even though it didn’t have all the features that I wanted. It’s quality is good and solid. I like the burners, which put out a high BTU.

I ordered from Viking Ranges online and they held the appliances for us for six months since we were remodeling. It was delivered from Texas to Minnesota and it took five business days. My other commercial ovens have an all seamless steel top but this one has shiny black, which is harder to keep clean than the others. Still, we’re very happy with the quality of Viking Ranges.

We took delivery on the Viking Micro Hood in March (SVKM4Z5NT8-4 ordered under the name Michael B**). The first one arrived damaged and had to be sent back. The second one sent to us has a problem with the touch panel and will not draw exhaust and will only use high for the exhaust hood. We have contacted Ferguson who we purchased it from many times. They passed us onto Viking CS and it is still not fixed. This is the worst customer service I have ever experienced with both Ferguson and Viking. This is our 5th Viking product purchase and we are beyond pissed off at this point. Someone needs to contact us.

We love Viking and we've always wanted one due to their reputation. We've had two ranges thus far, one in Sag Harbor that's 10 years old and one bought more recently in Michigan. Our Viking ranges cook well and thus far, the grill on top has been our favorite feature. It's convenient in the wintertime when we can use it instead of going outside.

My favorite feature of our Viking range is the griddle. However, it takes too long to preheat which I’m not happy about. But the team at the Viking dealer were excellent. They did a great job walking through every feature and its capabilities.

I was in a time crunch so I had to make a split-second decision, and I heard that Viking had pretty good reviews. This was the first range I got as a six-burner gas range and it was horrible. Whenever we would turn on the oven, it would make a loud banging noise like a gunshot in my house. The repairman came out and drilled holes in the bottom of my new unit. He said that would fix it because of the expansion of the heat heating up the metal. He did that and left, and afterwards it was worse than before. This was a $7,000 unit that was recommended by one of the Viking people.

I've owned a Viking range for exactly four years. It has better gas, and when I had it serviced one time, the experience was excellent. The technician that came out was dead on target, did his job well and I appreciated it. Given other service calls with other equipment, he was much better.

Viking 5 Burner Range- DOA. Delivered Good Friday and attempted to do the burn in Saturday evening. After many attempts to get the over to heat, we had to give up and use our toaster oven for Easter dinner. Viking has NO weekend support. On Monday I called and they determined it was DOA. We also had a new Sub Zero installed that same Friday. I decided to call them to see if they had support. They did. We returned the Viking and purchased a much nicer and substantially more expensive Wolf. I will never consider Viking.

The sales cycle so OK, but nothing fantastic, through University Electric of Santa Clara. Organizing the installation could have been smoother. Also, the free units offered with the oven had terrible reviews so I declined them, but no alternative credit was available. Installation by GA Installations was very smooth. However, the small oven has not worked properly since installation. Getting a service visit took weeks, and failed to correct the problem.

This is my first Viking Range. Granted, it’s one of the lower end models, but still not cheap. I was very disappointed with the incredibly loud vibration noise made by the convection oven. Repair/ motor and fan replacement was unsuccessful. Seems it’s the back vent that vibrates? Not the fan. Still can’t use when I have people over because it’s in my “open concept” kitchen. One knob had to be replaced because it stuck and I couldn’t easily turn off the burner. This all in the first month of use... not what I expected from Viking.

In retrospect, I wanted everything Viking. I bought a self-standing range, a big electric French door oven, and a fridge. The dealer was nice and my experience was very good. The features of the Viking Range were better. The power of the gas from the top range is terrific and I'm very happy with it. I also love the features of the oven, but I had some issues with the set. The doors didn't close well so they had to come back and close the doors, so I was partly happy with it. However, I'm not super satisfied with the brand new fridge. The ice machine was not working and they had to come back. For the price I've paid for it, I'm not happy with that. It's working okay now, but it took a while.

When I did my home over, I put in two huge Sub-Zeros, two huge, nice Vikings, Viking microwaves and everything. I was very happy except one of my Viking ovens was having issues from the beginning. I ended up having to put a few thousand dollars into it. I almost had a fire issue and it was just time to go. I wanted a new range. My husband said that they’re expensive and he’d get it for me. When it was my birthday, he asked me if I wanted a range or jewelry. I got a Viking range.

Everything with Viking range is beautiful and works great, but there’s a couple of things we’re concerned about, that aren’t working right. The racks in the oven are not lined up right. It’s very hard to move them in and out. It’s almost like they’re too narrow for the track, like they’re lopsided. It’s weird. And I got the microwave oven, the drawer one, to go with the stove and a part of it looks warped. But other than that, it’s perfect. I love it.

Viking has always been one of the top brands to buy in status, quality and functionality. I’m 63-years-old and I’ve had Viking for 40 years. I just purchased a range for a second home, and I’m satisfied with the quality of the product. The whole package is good. The quality of the stainless steel and the knobs too. They also moved up to LED light, which is nice. I am a builder in Manhattan and I do some high-end residential and commercial work. I am not a cook but I recognize quality when I see and work with it. Viking is one of the brands that I would always recommend.

I had Viking for 20 years and on our last stove, we never had a problem. But this time, we had nothing but problems. We decided to put in the Viking range when we had a new house built and the first time we used the self-cleaning feature, all the boards were broken. Viking sent people for five months to fix it. They also had to take the range out then they sent in another range. But it was no good, too and the problem with that was you couldn’t bake without the griller coming on. So, we went through the holidays with no stove. And two days ago, they finally had people here to fix that and it’s finally working properly.

Over the years, I've seen Viking Ranges and I liked them. Their reputation made me want to purchase from them. I like my range but for the money, it's not knocking my socks off. I feel I could get the same type of quality or use out of something that wouldn’t have cost me as much. The range's door, which has been loose for a long time, could be improved. I’d also prefer if the rack didn’t have to be removed when cleaning the oven.

I love the quality of our Viking range. I like how adjustable the burners are, while my wife likes the oven. She does a lot of baking. She also likes the way the range looks, and thinks Viking ranges are of higher quality than others. Our experience has been good so far. So, I would recommend them.

At first, we were thinking about Thermador, but the package that Viking offered with the microwave at the time coaxed us to go the Viking route so that we could have a Viking range and microwave. We're very happy with the range. It cooks phenomenally and bakes pretty evenly, which is really great. Plus, the way the dials light up at night looks pretty cool. But my favorite thing is the blue lights that light up under the lighting on the external part of the range.

A friend of ours also had a Viking that we really liked the style of. We compared it against other ones in the showroom and generally liked the look of it better. We got a Viking range and dealt with MD Appliance in La Canada, California, and they were great. They were good at calling out the features and differences between them and the other top-of-the-line one that was like a Wolf.

I liked Viking's products. The quality of the Viking Range is good. I like the top part of it - the burners and all that. The dealer was also good. I’d recommend Viking Range.

We bought a Viking range, refrigerator, microwave, and dishwasher. We redid our entire kitchen, and we bought all-Viking appliances based on reputation. The stove has been great. The induction cooktop is fabulous but I'm not real convinced about convection oven yet. I don’t see the advantage of that being faster than normal cooking. But that could be that it’s relatively new to us, and we don’t know exactly how to use it yet. But I think we’re gonna be very happy with it. We actually have an electric stove because we don’t have gas in our area. But to see that you can boil water so quickly, the cooking has been incredible on the oven-top.

We happened to get a very good deal on the Viking range that we saw. The quality is good. But we had a problem with the thermostat. It wasn't keeping temperature. So we had to have it replaced recently and we'll see if that will resolve the problem. Other than that, we had a very good experience with the team at the Viking dealer. We bought appliances from them before. They were knowledgeable, low pressure, and local.

I liked the reputation of Viking Ranges and the quality of the range that I got is great. It looks dynamite as well and it came with a free microwave. When we had an issue with the range, Viking sent somebody out to fix it. The interaction with the dealer was great and I had a good experience with Viking.

The quality of the Viking Range is fantastic. I already have one and I wanted another one. I like the light above the knobs. It's pretty awesome. I don't have it on my old one, but we just got the new one. The customer service at the designer show has been really good, too. However, we have had a problem with the oven temperature. I've had a technician come out and it wasn't resolved the first time so I'm waiting for them to call me back and see if they can resolve the issue. It would also be nice if there was more information on troubleshooting oven temperature for owners, if that's possible, or just a little bit more explanation on how the ovens work and how they're a little quirky. Nevertheless, it's such a beautifully made stove. The racks didn't slide out. It's a great piece of equipment.

I was very happy with the quality of the Viking Range. I had a Viking gas range for probably 12 years, and this time, I went with a Viking induction range because my house didn’t have gas hooked up. I'm still trying to get accustomed to the induction range because it's different than gas. But I love the way that it's easy to clean. It looks great. The control knobs and everything are really sharp looking.

I liked Viking's brand equity and overall integrity. The registration was easy and the quality of the range is great. The grill is great too and so is the uniformity of cooking. We love the product and we're very happy with it. The entire kitchen is Viking - the microwave, dishwasher, range and refrigerator. Their functionality and style are also great. We had a small issue initially. We had a gas leak. They scheduled service which was a little further out than I wanted. Without me initiating it, they contacted another company and got them there even sooner. They were quick to send out a service tech and they rectified it. Overall, it’s a positive experience. Viking was very responsive and proactive.

We purchased a Viking range and it says it includes a boiler pan. We called the company we purchased it from and said the boiler pan is listed as part of what we should've received and we didn't receive it. They said they'd get us one, but it's gonna be a while. I just got an email this morning that said it'll be three to five weeks. We got a nice, new stove. It's great. We're enjoying the range, and we can't boil. We paid a lot of money for it and expected better service than this. It seems like we're kinda getting the runaround. Someone should just take customer service seriously and send us a boiler pan.

I looked for GE before, however, I felt like Viking is not such far from GE’s price. If I paid a little bit more, then I could go a little bit higher for my device. That’s why I choose Viking. I asked several vendors and some of them told me Wolf might be much better for their customer service. But so far, Viking is good. Wolf is another price which is higher than Viking so I did not go for that.

The Viking name has a good reputation. And Viking was a good package because we were currently remodeling the kitchen. So, it was all-inclusive. The quality of the range that we received from Viking is okay, but we wouldn't buy it again. It's hard to clean. Heating up takes longer than we expected. The most annoying thing is it stays on an hour after it's been turned off. It's a cooling down fan. So, I don't know exactly how that works beyond. I know it's a safety feature and it's kind of expected.

I’ve known about Viking for quite some time. The name was pretty strong but they went through some rough patches as of recent. But I liked changes that were made after the company was purchased by Middleby. I liked the BTUs that they offered too. There weren't many out there that had higher BTU. I used to have a Viking 16 years ago and the new one works just as good as the old one. We had some growing issues where they, unfortunately, tried to keep up with demand and not necessarily putting as much time and effort into research and development. But it looks like the purchase by the newer company has fixed all those issues.

Our experience with the Viking dealer was touch-and-go. There was a promotion and the package deal for the appliances was better than their competitors'. We committed to buying the appliances and knowing that we were doing a big kitchen remodel, we gave the best timeframe we could, but we missed the timeframe. There was a lot of patient pushbacks from the team at the dealer and when it finally came time for delivery, we ended up with a problem with one of the appliances. I had to call up to the home office of the appliance dealer and then they had to call Viking to get it resolved.

My Viking range is a great piece of machinery. We bought the premium range from a dealer who was very good and helpful. I liked the brand's reputation, price, and overall quality. My range performs as it should and it's a very different cooking experience than what I had prior. We are very happy with the product and overall, I'm pleasantly surprised. We knew we were buying a higher-end appliance set and our Viking has exceeded expectations which is great.

My kids are cooks and they like the quality of Viking's ranges. As for me, I like both the aesthetic of the design for home kitchen and their reputation for having a solid product. We got two ranges and the quality is good. But we had some problems with the packaging of the items. A number of our items loaded from Viking got damaged during shipping, which was a pain in the butt. I dealt with Friedmans Appliance and the people there were awesome. They interacted with the Viking rep and we never had any problem replacing units or having someone come out and look at it. So we were very pleased. My favorite thing about the ranges is the quality of the knobs. A lot of times, knobs would be cheesy and chintzy. But the ones on my unit are extremely solid. They're also just about the right size since I'm a man working the stove.

Back in November, we bought a refrigerator and a stove. I got a GE profile then and it didn't work. The part was back ordered so they brought out another one and it had the exact same problem. So I went to look for more stoves but then I didn't like all the electronic crap. Every time I leaned up against the front of the stove, it would go crazy because of all the electronics. All I wanted was an old fashioned stove that bakes but looked updated. I looked at other stoves and I didn't like them. When went online and read about Viking in Consumer Reports, it was the only oven that people said worked. I hated to spend the next $2,300 that I didn't have, but I didn't want an oven that I couldn't use. So I got a Viking.

I know about kitchen brands since we have a restaurant, and though Wolf is my favorite, I went with a Viking range for its size. I like the Wolf way better. I like the way the Wolf looks more commercial. Viking's a little modern for my liking but I enjoy that it fits in our tiny condo and it's a commercial range. However, it was installed crooked and it's still crooked. It slopes, so the trays slide out when I'm cooking. It's dangerous when I'm cooking greasy items. I don't know if the guy that installed it is also the reason why it doesn't ignite properly or if it's a Viking problem, but it explodes when I try to light it. I haven't been able to use it for quite some time and I've tried to get the guy out to fix it. I've reached out to them a couple of times but he is a no-show and a no-callback. On the other hand, I called Wolf for my Sub-Zero at the same time I called Viking, and the Wolf guys were on it.

We still have the Viking range in our house in California. We really like it so we ended up buying Viking for all of our appliances. We have the oven, the fridge, the dishwasher and the microwave. My father and mother bought the range and they came back happy besides spending almost $20,000 on the appliances. The range was bought a couple of months ago and then we set it up two weeks ago and just tested it. I love the overall quality of the range. It is very good and I feel like it is more commercial than household because everything is so big though not as big in the inside. But other than that, it is perfect and it cooks everything faster. I would recommend it.

We saw Viking ranges at our friends' houses and among the other brands, they looked the nicest. So, we decided to buy one and our experience with the team at the Viking dealer was perfect. also, the overall quality of the range has been great. My wife does all the cooking and she likes the range. And if she is happy with it, I am happy.

We were looking at the Wolf, and it was out of my price range. And the only reason I looked at the Wolf is because of its name in the industry. When we went to the store, the gentleman pointed out that it's not necessarily the best product on the market. It's just got a following and a name. It was my first time purchasing a gas stove and he showed us the Viking. He told us a little bit about it and the features, and it had a model that they were actually discontinuing and it was a really good deal and we picked it up.

I’ve known about Viking Ranges for years and they’re one of the best-made out there. I found mine on eBay which was how I found the dealer that I dealt with and my experience with them was great. The product on eBay had scratches on it but they sold me a different one that didn’t have any. They have an outlet place down in LA where I picked it up and everything worked great. Also, the oven is wonderful. It bakes perfectly and I love the high output burners.

Viking ranges have a good resell value and I like the brand. I purchased one a month ago and my experience with it is going well so far.

Viking had the best reviews so I chose to go with them. The range that I got from them looks nice and really good. Its quality is great.

I chose the Viking range for its quality and looks. The team at the Viking dealer was very helpful. I had issues with registration, and they sorted it out right away. The overall quality of the range is good, and my favorite thing about it is how they look. I would recommend Viking.

Viking has a good reputation and their range was the most professional-looking compared to their competitors' products. My experience with the Viking dealer team was good. So far, the quality of the range that I received has been great and I like the way it looks.

Viking had the best package for me when I looked at all the other options. The team at the dealership was great. I like my range but I already have had to have somebody come out to do a repair on it. Another tech would come out on Friday next week to do a repair on one of the range's knobs. Needing those repairs have been unfortunate, but other than that, everything has been fine. They were covered under the warranty and it was very simple to get a hold of somebody to set everything up.

Following a friend's recommendation, I got a Viking range and it's beautiful. I got the black one and not only does it work well, but it’s nice-looking. The quality is really good too. I love cooking with it, although there are things that it can do that I haven't utilized yet because I’ve only had it hooked up for about four months. Also, when I first got it, the broiler was broken. They just fixed that about a month ago. It's an amazing broiler, it goes over the whole top of the oven. It took a long time for them to come out to get it fixed because I live in a rural area. There was some problem with me getting the paperwork, but it didn’t have to do with Viking. I bought it through AJ Madison, and their company was the one that I was having trouble with obtaining the paperwork so that I could get the product registered, and then I could get it serviced for free under the warranty. The person who handled it did a good job, and it works now.

I have owned the Viking Professional gas range for about 16 years. When it was first delivered the oven door was adjusted wrong, the glass had slid leaving an 1/8" opening and closed improperly. Viking factory representative told me that the door adjustment wasn't covered under warranty. After paying $5,000 and no warranty for shoddy work. I called Viking representatives in almost every state. Finally found a dealer that gave me information how to correct the problem myself. I had a local serviceman out several times that charged for service and said, "Don't expect warranty service." That is exactly why he stopped carrying Viking gas ranges. The range has never cooked or baked correctly from the day it was installed. Viking only gets a 1 star because it is the lowest I can give them. I would never buy another Viking product.

I love my Viking range and I am happy with it. The range is of high quality. The Viking’s team was great at getting the people to fix the little knick-knack that we had with the door, and they were pretty good.

We've had Viking Ranges for years. My wife likes the look and the performance of these ranges. Our current range is night and day compared to the one that we've bought 10 years ago. The quality and the features have improved. We got an eight-topper, and it really accents a high end kitchen well for looks and performance. We had a little bit of an install issue with the dealer named Big George's in Ann Arbor. One of the lights was not screwed in and I didn’t feel I got a good follow up from them. I called, went down there and asked for some help but they were kinda telling me that I am own my own. That pissed me off. I wasn’t happy with the dealer, but the warranty guy from High End Appliance here in Michigan made up for some of the lackings of the appliance "dealer".

The Viking Range has met all of my expectations. Its quality seems fine and I like the range's appearance.

I have had my Viking Range since last September and I have had technicians out here eight times and my 36 inch range is still leaking gas, they can’t figure it out, so if you want a range that works, don’t choose Viking! I spent $500 to have Thanksgiving delivered to my home, and Christmas wasn’t any better.... What holiday will I NOT be cooking for next. I’d like to say it looks good, but the front of it already has some rust spots/pitting marks right in front of the burners! I was trying to decide between Wolf or Viking; I work with high-end kitchens a lot in my business, clearly I chose badly. Don’t make the same mistake! And seriously never use Appliances Connection; they are awful, rude customer service and no follow-up, not a customer centric company!

We purchased a Viking Range from an online retailer but then our experience was rocky in the beginning. They gave us 24 hours to inspect it but then the stove showed up during a Christmas vacation time wherein family members are at the house. A lot was going on so we got a quick look over but not as in depth as it should have been. So, once the holidays were over and we got ready to install it, we found that it had significant damage both internally and cosmetically. Though it took a while to go back and get it remedied, once we got to the agreement that I could replace it, it was fine. The issue was because I exceeded their 24-hour period to inspect and their sales rep said that you guys would not repair any cosmetic damage. Still, they gave us options and one of which was to replace the stove with a new one. That was the one I took.

We purchased our Viking 30" 4 burner range in 2006 and have had to replace the spark ignition module three times in that period. It is a $180 part, and though it is easy to replace, it always results in a minimum service charge of $110 for the first hour. Adding it all up, that's nearly $600 in failed spark modules, adding significantly to the cost of an already-expensive oven range, but the worst thing is it is unreliable. You never know if it will fail the day before Thanksgiving or some other big event.

We were in the middle of a remodel and after getting feedback from friends who have a Viking range, we ordered and paid for a unit in November of last year. They took the order in and had it delivered in March, but we had a little trouble with the people we bought it from because they sent us a propane range and they had to reorder a natural gas model. Other than that, once I was able to use the range, I love it. I like its performance, look and durability. It works great and the temperature is on point.

We were building a house and we were wanting a bigger range. We started looking around the Austin area which is about 100 miles from where we’re actually located. We went into the store, looking at all the different products. Then we found a company closer to us that carried all the same brands except for one that we were looking at. But that company in Fredericksburg said they’ve had people in this area who requested the same range that we were looking at but the manufacturer doesn't come to service it. So if something happened, we weren’t gonna get service on it and that was one of our things.

We built our home 18 years ago and ordered all new appliances. Didn't notice the latch was not working until a couple years later because I thought it was just me - learning to bake with a gas oven as opposed to my old electric. I was complaining to my brother-in-law who is Mr. Fix-it and he noticed it wasn't closing properly. The latch was bent. With all his tools and strength he was unable to bend it at ALL! This did not happen by me closing the door, this was a manufacturer defect. Viking has refused to replace the door so I am stuck having to alter all my baking. I will NEVER recommend Viking again! Terrible customer service.

I'm in the cabinet business, specifically for kitchen and bath cabinets. I have a showroom at a local appliance store and we did a working Viking kitchen. I convinced some of the contractors that I deal with and they're using Viking appliances. Viking has quality-built products so the name speaks for itself. I live alone and I got a 36-inch Viking range. It was great making the purchase. I worked with not only the local dealer but also the Viking representative. I'm still getting used to my range. I don't use it too much, but I've tried all of its features and I'm very happy with it. It's everything that I expected it to be. I tell my contractors that the quality, the price, and the name of the Viking products will help sell the properties that they're building.

I'm very happy with my Viking range. I like that the burner goes from the gates of hell heat to slow simmer with the same burner. I would recommend Viking.

I have owned Viking for the last 15 years, in 4 different homes. One of my kitchens is a full suite of Viking appliances, with a 48" range oven. In the past 5 years I've moved three times, and each move I purchased a Viking range, to make me feel like home. Over the course of the last 5 years, I was able to experience the changes, primarily changes to cut costs, but the warranty was 3 years, something that Viking was very proud of. So, I continued to purchase with confidence. In May of 2014, I purchased a range with a 5-year warranty, which remained at my old address.

Viking's reputation made me decide to purchase from them through a third party company. Thus far, we love the quality of our range. I’d recommend it highly.

We’ve known about Viking for a long time. We heard they last a long time. We liked the salesman we bought our range from a lot. We talked about a lot of different ranges, but we ended up settling on the Viking. Our experience with the product has been seamless. My wife seems to be pretty happy about the product. She loves it.

I purchased a new Viking Downdraft Ventilator unit (VIPR101) along with a Viking Countertop Range several years ago. Since then I have had 4 ON/Off switches on the unit fail all in the same place in the circuitry between the switch and the main board in the fan unit. After 4 identical failures it is clear the design of the part is inadequate which I have informed the Viking parts department of each time and yet they have not updated this part.

Six years ago we bought a $10,000 Viking professional range. While it may look beautiful, it has never worked properly. The large oven door will not shut tightly. We have had the appliance store where we purchased it come out numerous times and I am regularly told that I am being too rough with the door. Well, the door has never closed properly, and because it doesn’t close properly the oven turns off whenever I set the oven to a temperature above 400 degrees. The appliance company insists that there’s nothing wrong with the hinges, and Viking has done absolutely nothing to help. I am now ready to replace a stove that should’ve lasted my lifetime. If you’re looking for a stove, choose anything but a Viking.

Totally disappointed with their service. We are retired. My husband is Vietnam veteran suffering exposure to Agent Orange so the oven is an integral part of our meal preparations. We had a service technician evaluate the problem which was faulty oven door hinges. We asked Viking service could they give us any assistance in covering some of the cost of the hinges or possibly the installation cost. We were told, "No. That it is not our policy" and we were on our own. As good as this stove has been, I would never buy another Viking product again. I caution anyone considering purchasing their products.

I liked the way Viking Ranges look better than other competitors. I like my range's quality a lot, but there are a few things I don't like. The top is very difficult to clean. There’s a bar on the top before the burners and it’s like a crevice. There's no flat surface there because of that enclosure. Everything around the burners gets into those cracks. It’s in a really bad spot for the stainless and you have to clean it constantly, and the best thing to do is vacuum it up. Plus it doesn’t make sense that they didn’t make a smaller burner. They’re all the same size and if you had a really small pan, it could be difficult to use. Other than that, it cooks very well. I like the oven racks and the way they telescope out is good. I’ve cooked a lot in the oven and it stayed clean until I dumped a batter of egg thing in it. I slipped, but it was fine. There's a learning curve though. You can’t just put it in and use it. You need to really read.

I like Viking range's style and quality. My favorite is its cooking surface I ordered it online through Appliance Connection and the site was easy to use. I would recommend Viking.

A year ago in January, I went to Best Buy and I ordered a new stove. It was a $1,300 Samsung stove. The knobs on the stove turned on so easily that if you bump into it, the gas either ignited or the gas just came out. But on top of that, it didn’t keep the temperature in the oven. If you set it on 350, it would go from 400 down to 225, and it would fluctuate to 100 degrees and that’s not normal. I didn’t want the convection oven because even if it does keep the temperature, but it dries everything out. With that, I sent back the $1,300 stove

I like the Viking range and the open burner design. I do a lot of stovetop cooking and I didn’t want all of the electronics. However, I’ve had a lot of problems with the oven. But then Viking has addressed them accordingly and the dealer took care of everything right away.

Save yourself the trouble and read all the previous one star reviews. I wish I had done that. Two years ago when building my dream kitchen, I splurged and purchased a Viking stove. The stove would not heat up consistently as many others have noted and I finally called Viking for advice. Apparently, the warranty period had changed from 3 years to 1 year so I was on my own. They gave me an authorized dealer and I had to pay $450 for a service call and new igniter part. I was not happy but at least my stove would be working properly.

We learned about Viking from a friend and she told us that there was this Viking refrigerator on sale, so we went and purchased it. We were in the middle of building a house and decided to go with the range and the dishwasher after that. We had to get a contractor to put in the dishwasher and after he put it in, the seal that sealed the door of the dishwasher when you run it had been flipped over or creased, but he was able to unfold it and he tried to work it back. Then, the icemaker on the refrigerator never worked, and we’ve got water lines coming to it. The guy seemed to think the whole icemaker was bad or there’s a solenoid or a switch that could be out.

My mom has a Viking range and I really like it. It’s bigger than 36-inch and she uses it when everyone comes over for Christmas and Easter. It just works so well. It would boil a pot of water within minutes which was way different than when I boil a pot of water on just a conventional oven. I felt like I was waiting for 20 minutes. So, I got one too and we really liked it. However, I got a replacement because for three years that we've had it, the door would fall off every three months and Viking couldn’t fix it. A whole slew of things happened throughout the first six months that led to more things, and it just broke. I asked Viking to replace it because it was not repairable and they’ve already repaired it 12 times. So finally, I got a new version of what I had bought and it’s working.

I wanted the quality of the Viking stove so I went with them and I've had it for six months now. I dealt with Reno’s Appliance, which carries the Viking stuff, and they were good about getting us the package deal. So, we got all Viking equipment, and that was good. I just had my stove serviced a couple days ago because something with the igniters were malfunctioning and the range top is not working. So, they had to do some work in here and it took a couple of weeks to get their tech out here.

A Viking range was in the house when I bought it and I haven’t had a good experience with it so far. It cooks well when it is working but I got a knob that broke off and I have to get a burner replaced. There’s a place of service in my area, but I haven’t had the chance to get it scheduled yet so the range hasn’t been fixed yet.

I chose between Viking and Wolf and the price point was a big point why I chose Viking. Overall, I like the quality of the Viking range and I like many aspects of it even though I was supposed to have service on it again. I’ve had a service problem since the beginning and they haven’t rectified it yet even though they have tried. My favorite thing about the range is the ease of being able to clean the top. I like being able to take the top apart and get into all the components. I like cleaning them in the dishwasher or washing by hand. I also like the team at the Viking dealer very much. They were good.

Everyone knows about Viking. I had a Wolf stove before for many years and I loved it. When I went to look at the stoves, I thought the Viking was just as good, it’s just without the red knobs. I've had the Viking range for a few months now and so far, I think it's excellent. I like that it has very precise and really good temperature control. However, when I was dealing with their customer service, I had a little bit of difficulty. I was on hold for a very long time before I finally got through to someone. He promised me that if I came back with the right serial number, he would replace the parts free. I hang up and got the serial number. Then, I was on hold a very, very long time again. I got a different person who told me that what the first rep said isn't true and I won't get the replacement part for free. But in the end, they worked it out.

I bought the new house with a Viking range in it. Before I moved here, I lived in an apartment and I had a very old stove. And, this one’s a lot better. I use the range's oven every day to broil. It has two types of convection broil, and since I've read the instructions carefully, I can choose one another.

My wife chose our range. It's the smallest Viking one with four burners on it. I bought it online and I like the size of the burners. We’ve only had it about a month, but it seems to be good.

I’m a contractor and I’ve installed Viking Ranges several times. I also got one for myself. I like that it has no griddle on top and it's all grill because most of the other ones had the griddle and I didn't want that. I purchased it through my Ferguson rep and the installation was fine. We got it installed in January and so far, everything seems to work well. I haven’t had any problems.

The Viking registration site would not accept my information so it was somewhat of a hassle to get both of my products registered. I had to go through one of their customer service supervisors. It was a little laborious. I had to produce copies of the tags on my product. I had to produce a sales receipt and a lot more information than I would have had I been able to just use the website. The operator’s manual for the appliances is also not specific enough. The instructions are vague in regard to operating the range and turning it on. But I'm generally pleased with the range. It cooks so much faster than a gas or an electric range. I also like the size of it and the interior of the oven.

We liked Viking's name recognition and aesthetics. I feel good about the quality of the range that we got. The installer commented that it was the heaviest range of that size he had ever tried to lift in his life. And he’s been installing high-end appliances for 15 years. Weight is a good indication of quality to me. You can typically look at the weight of something and figure out whether it’s made well or not. I also liked that we could get the Viking range in a custom color because my wife wanted a black one. We had to wait a couple of extra months for Viking to build that one. Having the dual fuel, which is the gas range and the electric oven, is good too.

I had a kitchen remodel and they installed the Viking range, and the unit itself was level front to back and side to side. But the cooking surfaces, which include the range top and the ovens, were not level. They dipped down in the front. I only noticed it when I was making Christmas morning breakfast and I was cooking pounds of bacon on the griddle that covers both the burners. All the grease was collecting in the front of the griddle, which is not safe. If I had not been paying attention, it would have overflowed into the front, right into the burner and cause a fire.

This stove will outlast my house. Built like a tank, burners are amazing all the way from the slightest simmer flame to a multilevel scorcher. We have the grill and griddle. Grill makes some smoke but will dear steak just like your outdoor gas grill. Have enough power in a vented hood or you’ll need to remove batteries from smoke alarms. The griddle is thick steel and after one seasoning as recommended you’ll have a perfect nonstick surface smooth enough to cook eggs. Easy to clean with a paper towel. Only downside to this monster is its weight, which I guess only matters to the installers. You’ll never want it to leave and it’s the one thing a thief couldn’t carry out.

I like everything about my Viking range. It’s nothing fancy but it’s fine. It’s more industrial and the quality, so far, is good. Also, I purchased it from a store in Portland, Oregon and the rep that I dealt with was very good.

We have a Viking at the house that we lived in for many years. We have used the one we just purchased a couple of times already in a new house that we’re in the process of moving to. The reality is that the propane seems to be a little bit less steady as a normal flame would be, but that is the only thing I’ve noticed. Livingood’s was the place we purchased it, and they were very accommodating and knowledgeable about different products. We’ve always liked Viking, and it seems like they’ve made some improvements to the new model.

We've had our Viking Range for a few months now and it's been awesome. Both ovens work amazing. The griddle is good, it's just that it's a little difficult to clean at times. But then I can get everything I want out of a 48-inch range and it's right in line with other pieces of equipment that are at the same cost.

We wanted high-end kitchen appliances so we were looking at either Viking or Sub-Zero Wolf. We wanted to make sure that all of our appliances match so we went with Viking. We've had the range for about a month now and so far, no issues. I feel like it's pretty high quality, although when I put it on simmer or very low heat, it tends to lose the flame, so it is hard and I have to really adjust. I can't go all the way low or it will flame out, and it halts my cooking. Other than that, we're happy with the oven. It definitely feels sturdy from the knobs to the door. It seems like it's well put together so I appreciate that. I haven't had issues with cooking. It seems to have a pretty strong flame and for everything that we are using it for, it is doing the trick. The infrared boiler is really nice. I just have to get used to it because it would get very hot. We burned a couple of things and we realized how powerful it was.

We heard about Viking ranges at the Chicago Showroom. We went with them because of their quality. I live in Buffalo, so when I went there, they connected me to the nearest distributor which happened to be in Long Island or New Jersey, and they were wonderful and very helpful. The units we got are working out wonderfully. I like all of the lights in the dishwasher and the oven unit.

I have used Vikings many times in many homes in the past. I liked the way it functions, and it cooked even. I liked the way it looks, too. It is built well. The range tops and the ranges seem sturdy. I had a conversation with the regional Viking manager. Her name is Sue, local in Sonoma or Marin County. She was very helpful and very compassionate about our issues. As a result, she sent out a second technician to try to troubleshoot what we felt was the problem. They kept insisting that this was just how the Viking refrigerator sounded and sort of that was that.

Viking Ranges look beautiful that’s why I chose Viking over a different name, also because of the quality and the name behind it. I wanted everything to match, so I went with the range and the dishwasher as well. The range has worked really well, but the dishwasher had problems when it was first originally shipped. The team with Viking came in and had to replace two parts, but for a brand-new appliance having two new different parts, having someone come in was not something I expected. In the future, I would stick with the actual cookware and not the auxiliary accessories.

Viking is of very good quality. I have the Viking range with the steel grill, and I love it because it doesn't look ugly. It always stays shiny, and it doesn't matter how much I use it. Everything went well at the Viking dealer when I purchased the range. The people were knowledgeable with comparing the Viking with other ranges, and they knew about all the updated features. They were very good. I'm very happy with Viking.

We'd recommend Viking. Their reputation, as well as the looks and style of their ranges, prompted us to buy a unit from them. We are very happy with what we got. It is working very well for us and we feel that it is very sturdy. It feels good when you're using it and it looks well in the kitchen. Also, when I registered the product, I called their customer service and they were very helpful. Everything has been a positive experience.

We had an oven fire over Christmas, and so we bought a new one from Viking. The oven fit and I had a hood already that was Viking, so it was just as simple as replacing what was there. I needed an oven fast, so I went online and found whoever was closest to me, who could bring it in and who had a good deal going on. I got it through Appliance Connection. I spoke to somebody about which one to get and they sorted it out. It was okay. But the installers were a little half-assed. Even so, the quality of the oven is good and solid. There was nothing wrong with it except one of the igniters wasn't working, but I fixed that myself. And there were a few loose parts on it when it came that needed to be sorted out. But I've had one in the past, and it's fine. It's better than most.

I shopped for a long time and Viking's quality for the money seemed to be a good deal. I absolutely love the quality of the range. When I turn on the broiler, it's like Stars Wars inside the oven.

Viking Ranges is one of the brands you’d look at if you’re looking for a professional-style range. I've checked them out as I was doing a kitchen renovation. I’ve got a bit of an older model from them. It looks more clean and it’s not as fancy-looking. It's just simple, and I want it to work well and not look pretty. Performance-wise, I like how much heat it can put out and the consistency of that. It’s a lot more powerful. I like the high heat of it and also its ability to keep it below simmer. You can get it really low. Most ranges can’t hold such a low flame. The range has been great and I’m getting adjusted to cooking with it.

I had a friend that had Viking appliances and we really liked the appearance. It was something that we were interested in. We liked all the great things we heard about hem too. With our Viking range, I like the quality and the way it distributes heat. But when our range was delivered, there were tapes inside the two glasses and we still have those in there. That's something that somebody is coming out to look at and they will take it out from there.

I wanted a classic gas stove and didn't want one with computers. The Viking range was simple and that was why I got it even though it was not as good as Wolf. But I had a question about the product because it was so hard to see one. I got the cheapest 30-inch range and the showrooms had none. I was told by a Ferguson person that there was two of this one and so she called and said, "Oh, one's not supposed to be there, they have upgraded it". I called Vikings to find out what they changed because the price was lower. The rep was short with me and she wasn't the best customer service.

We moved into a new house and wanted to get a new cooking range. We bought one from Viking, which is our second Viking range, and it's all gas. It's the smallest of the 500 series and 30 inches in size. I like the way it works for the most part and the fact that it doesn’t have a lot of electronics on the front. The soft-closed door and the roller-bearing shelves are nice, too.

We had nothing but trouble with the Viking Range that we first received. It was a gas range, the simplest model that Viking makes and I felt like I got a lemon unit. We were without an oven for five weeks. I contacted Viking and I spoke with a gentleman named Tony who should have been responsible for resolving these kinds of issues. Basically, he said that Viking would only come and replace parts on the unit even though we had had the repairman out three times. He also said that they would restart our warranty once the range started working. Tony was nice but he had a very condescending attitude. He should not be dealing with end-users.

Viking is a good product and it looks beautiful but the functionality is a big problem. I bought a high-end oven, thinking that it would be more efficient and I'd be able to get better use out of it. Instead, I'm having a problem with this brand-new and expensive oven that's over $5,000 after having it for less than two months. I've bought a lot of different appliances in my time and I've never run into a problem with an appliance immediately.

My husband and I completed our renovations in May 2018. We have had issues with the microwave drawer and the oven since we finished our kitchen. The panels were defected on both and we had to set up at least 4/5 appointments with the authorized service provider until the matters were remedied. Fast forward to January 2019 - the oven does not work above 300 degrees. I was advised by Viking that service can schedule an appointment to look at the oven in mid February!!! After several calls, we were scheduled for service today. When nobody arrived - we were advised that Viking canceled the appointment 3 days ago, never advising us of the change. Not only does the product fail to meet its reputation, the customer service at Viking is reason alone never to buy another Viking product.

We've had Viking for the past 19 years. The entire time I've been married, my wife and I have had Viking Ranges in three houses that we've owned. We bought them brand-new and had solid experiences for the most part. We have a child with severe food allergy. She's in the top 1% of allergic people, so we can't go into most restaurants and we have to cook at home. We wanted a commercial-quality stove or range. However, I'm really disappointed with the newest range that we received from Viking.

I purchased the Viking range in the summer and it has been physically operationally working for about three months. I had to have my kitchen redone, so we started with appliances first, then we installed it once the kitchen was pre-configured. It was a stand-up oven as opposed to a countertop. We’ve used it on several occasions and it has been great. The unit is very solid, has high BTU efficient, and has the gas top as well as the oven. It is a convection oven, which we never had before, so it has enhanced some of our food preparations by far. The appliance is quite heavy but that is part of the solid construction. Also, we haven’t used the self-cleaning function yet and we haven’t used the unit to a great extent.

I bought a house with a Viking range. I like the range, but I’m not happy with the oven --- I’m not able to really cook in the oven. The range, on the other hand, looks like a solid piece of equipment. The range is pretty and the stovetop cooking is my favorite feature.

I was doing my research looking for a good stove and going from store to store, and I decided on picking Viking. They had a good price-point, however, I just had the range for six months and I got a part replaced. I called Viking and the staff was okay and they handled everything in an expeditious manner. I'm just a little frustrated because the range is brand new.

I’ve had Viking Ranges for over 20 years. I’m retired now and I was trying to save money. I purchased another one since I moved to a new house. I’ve had Wolf, Jenn-Air, Thermador, and just recently BlueStar, and nothing comes close. My favorite feature is the broiler because that’s mostly how I cook a lot of fish, chicken, and so forth. They have a broiler that nobody else has. Wolf's broiler is not even 10% good. When I had bought that one, I said to the dealer, “These people just must like the red knobs because they couldn’t possibly cook.” Because the range was not even remotely close to a Viking and it was the same price range.

I choose Viking Ranges for their quality and I just like them. They have a very good quality. My favorite feature is its consistency in cooking. I also love that each of the burners has a simmer mode, which is good. I bought the range from someplace online. I also bought the extended warranty and there’s one company in our area that works on the Viking that's certified if I have any issues with it.

I've been cooking my whole life and my parents had a couple of Viking Ranges. I went with them as well because of the quality and a specific offering that they had that included a free dishwasher. The range is excellent. I like the simplicity, the quality, and the ability to rebuild, repair over time and the lack of any real computers and microprocessors.

My friend recommended Viking Ranges. I purchased one from their dealer and it went very well. However, when I turn off the burners, there is a really loud sound of the gas turning off. Also, the burners are big. I burned myself a couple of times, so I have to be careful. I cannot put any small pot on the burner, as well, because obviously, the red of the burner is bigger sometimes. And sometimes you just need to use smaller pots as you cannot use the big ones all the time. But, I like everything else about the Viking range.

I like Viking's BTUs and the way their ranges look. I like the price as well. I decided to buy a range from them and so far, I've been loving it. Compared to the lower-end stove that I had, the BTUs really change the effectiveness especially of the convection oven. Before, when I would try to cook things in the oven, I had to work very hard to get the results that I get with the Viking. Also, their dealer was very good. There was a time when I had an issue with my hood and when I ordered it back for the stove that I didn't know how to put on, he called me back and talk me through the process. Exceptional.

I have been very happy with Viking. The downside of the Professional range that I have, is that there’s not a small burner and they’re all the same size. But other than that, I have not have any problems with them until just recently, when one of my ovens ran out. I looked online for a repairman and I was not happy with the first repairman that I saw. He came into my home, looked at my range and he called me back about a week later, and said that it was going to cost $1,700 for a new control panel, and two workers to repair it. That’s not right.

My husband wanted a Viking range. We bought one and it has been terrible. We took in the dimensions of the range that we had in. Their guaranteed me it would fit and that the would be a half-inch further out than the existing range we had which was not a big deal at all. However, when their delivery guys got here, it stuck out 4 inches further. So, we had to cut into our granite to get it to fit. Also, their guys didn't bring a range cord with them to do the installation so we had to take the one off of our old range.

We like the quality and the features of the Viking range. We worked with a local dealer to purchase one and everything kind of worked as advertised. We've had our range since November and the quality is very good. I like the way the burners work. However, it is difficult to adjust and calibrate the oven. It seems like the temperature is off on the oven and there’s no information in the instruction book on how to do that. Also, I didn't know that they were gonna change the range. I should have done some more homework as a consumer. The oven is not very deep, too, which is a disappointment. Still, these are just a couple of minor negatives. In general, we’re very pleased with our Viking range.

I had a Viking range 20 years ago. I was looking for a new gas range with certain features and Viking filled the spot. So far, I love the quality of the range that we received from Viking. I like that it’s simple, very direct, and does what it says it’s gonna do. I turn it on and off, and there are no hidden electronics to mess up. It has worked ever since we set it up, so it’s great. Also, I absolutely love the broiler. But any time that people buy something online and it’s being shipped from New York, nobody gives them a date on when their product is going to arrive and there’s a bit of tension that goes on with that. In this case, our product arrived two weeks later than what we were promised, so there was some angst with that. But scheduling was the only issue that we had and other than that, the people that I talked to were very nice and polite.

We bought a new-build and the Viking range was already installed in the house. Viking had a reputation that I heard of and the builder's use of that appliance increased our impression of the rest of the house. We really like and enjoy our Viking range, and we've only had minimal issues with it.

We've got Viking for the name brand. The purchasing experience was good and everything went smoothly. The Viking dealer was very helpful too. The range I got was a builder and it looked good although I haven't actually used it yet.

My Viking Range was in the home when I bought it. The stove is fantastic except when you need something repaired, it takes them forever. The handle fell off so the whole door had to be replaced. The stove was under warranty and Viking responded quickly but it was hard to get the repairs done. My electric door is on backorder and when I asked them about how long the backorder was gonna be, no one could tell me anything. It was a breakdown in communication and they won’t give me the actual number of the Viking warehouse. I can call Viking customer service but I cannot get Viking warehouse to find out where they were gonna ship or when I could expect to get it. That has been going on for three to four weeks and it’s way too long for the price that I pay for.

I decided to go with a Viking range for its design. It looks more industrial. When I purchased the range, the experience was easy. I've had it for about six weeks now and I like the way it heats so thoroughly. The only negative about my experience was that I bought a 5 Series Range and I didn’t know I needed to buy extra stainless steel knobs to make it look like the 7 Series because it wasn’t close to me at first. Also, I'm still waiting on a griddle cover. But other than that, all is good. The Viking range is a showpiece in the kitchen.

We were looking for new appliances and we went to look at Viking ranges. They had a deal where you buy a range and you get a free dishwasher tossed in so, we went for that. We like the range a lot. It is of high quality, better quality than the other ranges that we looked at. Plus, the Viking dealer's people were very, very helpful and they did everything on time. Now, my wife uses the range and she likes that she can control the flames so carefully from high to low. It's very controllable. I'm glad that we bought the Viking equipment. We plan to stay here in the house for many, many years and we hope that all these appliances last as long as we do.

We went to a local appliance store and looked at a number of different brands and models. I did some research online. Ultimately, after the salesperson had described the aspects of each, we settled on the Viking. Viking has that kind of a household cache to it. It seemed to have a good track record. My wife is an interior designer so she has helped clients choose their appliances, and the feedback she has gotten has been positive too. We like the looks of the range and the burner configuration was to our liking.

The Viking range was a perfect fit for our location. I love the stove top. It cranks up pretty quickly, but I’m very pleased with it. It fit our needs perfectly. We don’t have a gas so having a convection oven and the electric top allowed me to do some things that I couldn’t do before. We also bought a microwave and a dishwasher at the same time we bought the range and we're also happy with them.

We liked the Viking brand name and the look of their products. So, we redid our whole kitchen with all Viking and got their products through a dealer. Our Viking range is good and powerful but it is so much stronger than what I was used to, so I burned a pot early on. That has been a learning curve for me and I don't know if that’s in the materials because it’s sort of overwhelming when you get all new appliances and unpack from a renovation. That might be my fault but that could be somehow highlighted for other people.

We moved into a brand new condo and the Viking range was what was available. So far, I like the quality of the material, the ease of use and the look of it.

I went to SR Appliances and I wanted something more high grade than Samsung, LG or anything like that. I'm very familiar with Viking and other brands but Viking stood out better to me in terms of price and value. SR Appliances was great to work with. I bought the range ahead of time. I picked it up and installed it along with my contractor. And then shortly after that, because we were going through some renovation, we didn’t want the range delivered until we were done. But the installation went well. The range is consistent and it cooks great. The BTUs in all the burners work great and cook evenly. I bake a lot and it just performs well. I’ve referred Viking to a couple of other people.

The parts for our Viking Range are well made. The knobs are sturdy and the grates lift up so you can clean underneath. It is very functional. We use it all the time and we've been very happy with it. However, the oven is a little on the powerful side and it doesn't function as labeled. We have to turn the temperature down and reduce the cook time with any recipe that we are following. But we've learned to work with it and sometimes, it's helpful if we're cooking something very hot.

My mom had a Viking range. I liked that it had the dual fuel and self-cleaning oven, so we got one too and we really like it. It is sturdy and seems very well-made, unlike some of those cheap or lower-end brands. I like all of its features. I like that the burner grates are individual, so they’re not so heavy to lift up. I saw that some other brands had only three burner grates or these were doubles, and I did not like having to pick up that heavy stuff. We went through Ferguson to buy our Viking range and they were great. We spent a lot of time looking into the range that we would buy because we just remodeled our whole kitchen and I’m hoping that our range will last for a very long time like my mom’s. I would recommend Viking.

When we remodeled our kitchen we splurged and bought a Viking range. In the eight years we've had it, we've had to replace the same part, DSI module, SEVEN TIMES...at an additional cost of nearly $3,000. Yet no one at Viking thinks there is anything wrong with our stove; we've simply had the bad luck of getting defective replacement electronic parts---seven times. And each time our oven goes out it's a good month and a half, sometimes two months, before we can get an authorized repairman out, get the replacement part ordered and another repair visit to install the new part. The part was just replaced three weeks ago and we used the stove exactly two times before it went out. Ridiculous! We are so disappointed. And fed up. We would've been better off keeping our old Kenmore range. For the price of our Viking, we could've purchased a brand new Kenmore every year, thrown it out and still be ahead. Don't waste your money on a Viking range.

We just received a new Viking VDR5486GSS $13,419 dollar 48 Inch 5 Series Stainless Steel Dual Fuel Freestanding Range and we can’t even use it. Right from the factory it has two left the burners that leak gas, a main door oven that’s out of alignment and can’t be realigned as per service tech and a middle support piece that was missing screws and bent in. Called Viking and they are closed until January 2 which has ruined our Christmas and New Years plans. Then the 3rd party service company that does warranty work ** says the part will not be in until February yet the Viking rep I spoke to says all the ten parts are in stock but their company is closed until January 2nd. Customer service was nice and tried to get the parts expedited but failed to tell me that the 3rd party service provider needed to put the order in before 4:30 pm on Thurs Dec 20 because they closed the warehouse on Dec 21st.

I bought Viking appliances because of their reputation but I can attest that it is not warranted. The oven does not bake evenly, makes constant clicking noises when heating, and sometimes just refuses to heat to the appropriate temperature. Very frustrated with this really expensive appliance.

We’ve just moved into a new build and we got to pick the appliances, and the contractor ordered everything for us. I like the fact that the Viking range's rolling shelf that can roll in and out and I can actually adjust the height of it because a lot of ovens that I’ve seen before were fixed in a certain place. So, that’s handy and it seems to cook evenly. We like everything about it - the way it looks, the little lights that come on it, where the knobs are, and it also functions well. We’re very happy with it. It's of very good quality and it's worth spending the extra money.

I bought this condo and the Viking appliances were already here. I have used them for over a year now. However, I have one burner that is not working so I have to call somebody to get service on it. I usually have an interaction with the reps from Viking whenever I order water and air filters. Also, I have registered all the products.

We went into a store and found the Viking range to my liking. It has eight burners. All the other ones came with six and a griddle. I can do all eight burners with no griddle. Chuck was my dealer and he was absolutely wonderful. He listened to everything that we had to say, gave us input when we asked for it, and he wasn’t pushy. He didn’t try to give us something that we didn’t want.

Viking Ranges offered the best indoor grill with the highest BTU's. While the model that I bought is no longer being made, it had the most heat capacity for gas grilling. However, the one I got came with defective parts and I didn't realize that until now. So I had a service done on it and the defective parts were just replaced. A woman named Samantha coordinated the whole thing. She's at corporate and was the reason that things went as smoothly as they did. She was understanding of my situation.

I wanted a good quality commercial-grade range that I could count on. I’ve been familiar with Viking for quite some time. The dealer we had was very professional. I had been to another dealer that was less than desirable to the point that I was almost insulted that they never even acknowledged that my wife and I were there. I researched and found the Athens Refrigeration. When we walked in the store, it was completely different. They were very patient and informative. They spent all the time that we needed and they would have spent more had I needed it.

Our house was on fire and we had deadlines on different things to get done. We needed the liquid propane and so instead, we got natural gas and had to do the conversion and had to get reimbursed by the dealer. It was not a pleasant experience. Our house had a Viking Range in it so we had to buy a Viking Range to replace it. However, the dealers were terrible. We went to two different places and they both wanted to sell me something that isn’t in stock. They told me, “Oh, yeah. We can get it and we’ll have it in such and such period of time.” Then they wait 24 hours or so and then called me and said, “Oh, I am sorry. We just learned that this is backordered and you’re not gonna get it until hell freezes over.” So I canceled one order with one dealer, then went to another one but they pulled the same stunt on us. But it was nice that we got an extra microwave and a 5% rebate, both offered by Viking. Also, I like the small oven and the hood.

We've been using Viking since we moved in in July, and I don't feel good about the quality of the range. One of the five burners is completely defective, so that’s being replaced now as it’s part of the warranty. It has taken a very long time for the local company to get the part, come out and replace it, but they’re coming out next week. At the same time, two or three of the other burners are incredibly hard to ignite and turn on.

Viking Ranges is a name that speaks for itself. Everything I’ve ever heard has always been good. We went with them because of the reputation and we were dealing with the warehouse that had one Viking stove that was the right size and had the right looks of it. However, there were a lot of issues. One of the burners didn’t work and the oven would turn itself off after I turned it on. It also wouldn’t maintain the heat. It would be cold in the front and hot in the back. We had a company come in at first, but they kinda oversold themselves and they didn’t know what to do. They put it back together and said they couldn’t fix it. Another fellow from a different company came and we were super pleased with him. He was very professional and he knew his stuff. He seized up what was wrong. Our dilemma was we don’t have a gas line, so we had to go with propane and we bought a stove that was not propane.

My wife is a good cook and she wanted to make sure that she had something that was good for baking that has a good stovetop on it. We decided to get a Viking range based on its resale value - I know a lot of homeowners who are looking at a kitchen recognize the Viking brand. We bought our unit online and it was delivered after a few days. The range is a great purchase and it is a nice addition to the kitchen. It's really dependable, cooks well, and its overall aesthetic is really pleasing. It has PowerPlus so we could boil water quickly and the griddle works really well as well. The ability to be able to cook two different things in the oven has also been a big plus, especially for Thanksgiving.

I've used Viking for a couple of decades in my home. Viking's range has an 18,000 BTU burner on one side and the other ones are 15,000, whereas the main competitor, Wolf, has 15,000, 15,000, 9,000 and 5,000. However, I don’t like the new design. It used to be a more commercial-looking cookware and it has become more blingy now than it used to be. It also got shiny rings on it that I didn’t know I was gonna get. The quality is fine, though. I like the new slide-out drawers and that the light turns on when the door opens. The little lights that illuminate the numbers on the dials are nice. We have a Viking stove in our city home and we bought another one for our weekend home, and the new one doesn’t simmer as low as the old one.