Viking Ranges Reviews

The cooking is very even with the Viking range and the convection fan is still working. So, everything seems to be working well. It preheats fast and then seems to maintain its heat.

The quality of the Viking range was what we expected and the racks are easy to clean. We also bought a dishwasher, a refrigerator and a microwave, and we had nothing but trouble with the refrigerator and the dishwasher. The stove was fine though we had trouble with the grates on the stove. They rusted underneath.

We moved into a new home that was fully outfitted with Viking appliances. I've always thought of Viking as top of the line, amazing. It looks pretty, but our dishwasher, our fridge, every appliance I can name has issues. So, I'm not happy with it. I've had them come twice to repair things, and both times, they're back to being the same. My fridge has no drawers for vegetables because they keep coming off the track. So, I just took them out. So, I have a $10,000 refrigerator with no drawers.

The installation of the range was done by my plumber and it seemed like they had no problem doing it. So, in general, it was a great experience prior to actual usage. Everything was straightforward. But I've had a lot of issues with my Viking fridge that I purchased and the range. I hear this big pop when the range would get to a certain temperature and when I turn it back below the temperature, it would make that pop again. It was like a piece that was loose. So, I called the warranty provider. They showed up and did some work to fix it and everything works. But I still hear a little bit of noise. The guy said that’s how it is. It's like this one plate in the bottom of it inside the oven should be attached differently and the guy said that he has seen this a couple of times. They did some patchwork. So, I'm still not thrilled by it but it's not as egregious as it was the last time.

It took months for the range to get delivered. I was called by the people that I purchased it from to see if I still wanted it. Then, when it came, it proved to be another challenge. I was told that there's a tendency for the front panel to heat up. A neighbor has a Viking and that doesn't happen to his so after a few service calls, I just left it at that and nobody was open to exchanging it. I'm getting used to it but I'm not really pleased. It's been a little touch-and-go with the range and more so with the service provider. There've been a lot of hiccups along the way.

We chose Viking appliances because I felt like they were sturdily built, they're gonna last forever, and I like the look of them. The range we got showed up damaged so we had to schedule a repair right out of the gate. We also had a recall for some gas tubing. They shipped us the parts and we called when the parts came in. Then, they sent somebody out to do that. That was good. The range has been in and out there a couple of times but overall, we're happy with its performance. We also had an issue with the first dishwasher we got from Viking and they had to completely swap that unit out. And the refrigerator took almost 10 months to get, so that was difficult.

I like the way the oven racks glide out and the way the top of the range is all cast irons. Also, the knobs are really like beefy, they're really high quality. It does take a little bit of care because I gotta take those heavy grates off to clean underneath them but I knew that going in and it's really not a big deal. And because I went with such a higher quality stove and range from what I had before, the cooking experience has been different for me and it's been a learning curve.

Everything looks and works excellent. I love it, although it is too damn expensive.

We're very happy with the Viking range. The only issue that I have, which I think is a major issue and would have swayed my purchase to another brand, is that I purchased the hood and the hood came with no mounting hardware. I ended up having to pay somebody to do a makeshift structural mounting piece put on my ceiling. That was kind of crappy that I wasn't able to mount the hood that I purchased. But other than that, everything has been really good. I can tell the stove is almost commercial grade. That's one of my favorite features of the product line.

The first Viking range that I received was not working properly. The drip tray was broken. There were two of the stove parts that weren't lighting up. I was very disappointed with just buying something that cost so much money, and then not having it working properly. It was from the start and then, we had to wait a few months to get another range. Then, when they delivered it, the same thing. I had a problem with the pilot for the oven wasn't working. It worked the first day when they delivered it. But the second time I went to turn on the oven, that wasn't working at all. I had to get service back again and that, obviously, takes a long time. I'm completely regretting buying any kind of Viking product at this point.

Overall, it's a good stove. The only issue I don't like about it is the cleaning on the top. It's so hard to clean not only the grates but the black enamel. If you don't clean it right away, it's very difficult to clean after the fact. That, I wasn't expecting. With the other stoves, you wiped it down and you were done.

My wife is a pretty prolific cooker and she wanted a range that had the old-style open burners. She wanted all the burners to be the same and to have a full range of heat or no heat and that she would control all of that herself. She's quite pleased with the way the Viking range performs and the fact that these burners are very flexible that she can use them as she chooses instead of being pre-determined for a particular use.

We loved our old Viking 6-burner stove and cook often, but the stove was becoming worn out. Instead of buying a new range and stove, we decided to repair our Viking by replacing a number of parts to the cost of almost $2000. Among the parts we bought, we purchased new 6 new stove-top grates. When we received the grates there was some bubbling on the surface enamel which we assumed was a minor defect. But now, less than 2 years later, the enamel coating has burned off in sections and we have horrible-looking rust spots on the grates. When I called Viking direct, they said I waited too long and that they would not replace the grates, but would sell me new ones for another $750. What a poor response to a loyal Viking user.

The Viking range is really good. The burners and the grates are superior to the brand we had before.

When we first got the stove, the oven never cooked right. Whatever I would put in the oven, I never knew how it was gonna turn out and I had to constantly watch it. I had to stay around the house and watch to see if it was cooking. If you try a new recipe, it's like, “What temperature should I use?” I put up with it for years. Finally, the enamel inside started to wear off. I had to get in touch with Viking because I was really annoyed with it. I had these issues after all that money I spent on the unit. The quality was terrible.

I built a new house a decade ago with several Viking appliances. Despite the fact that one of my wall ovens was only used once or twice a year for family gatherings, both the wall oven and my 6-burner induction cooktop stopped working within the last 2 months. The appliance repair company recommended by Viking came to the house. He got Viking on the call. I could hear that the Viking service advisor was less than polite. Moreover, the cost to purchase 2 replacement control parts is $4,600 US plus shipping, customs and taxes, let alone labour costs to install. In the end I can buy replacement appliances (other good quality brands) at far less than the cost to buy the replacement parts.

We are very, very disappointed with this product. The technician came four times and still not fixed it. The tray is not aligned, the filters are very hard to take off, and there are some missing screws. One of the parts is on the way but it's not on the way. It's in backorder. Also, the flame of the range is orange sometimes. But most of the time, it remains blue. I asked the technician but he didn't have any idea about it.

I love the quality of Viking so far. I love the range with the griddle on it and I love how the refrigerator has a place for a pizza box down at the bottom. When the door wasn't closing on the refrigerator, a tech came out and it went really well. The only thing I may have a gripe about is that the microwave is only 900-Watts. I have to set it for a little bit longer because it's not as powerful as my previous microwave which was 1400-Watts.

I have a series 7 and that's what I like about it because it’s the best one on the market, by far. There’s only one other unit that has a 23,000 BTU burner, and I have two of them on this particular stove. I like that feature. The quality is great. It's a six-burner without the grill in the middle, and the back right ones sparked. It couldn’t work at first, but now, it works fine. I've had clients that we could be doing a whole new kitchen and they still want to keep their 40-inch Viking stuff ‘cause they don't want to change it out. That says a lot to me. The only one thing I have a big gripe on is every single knob plate, the chrome part is twisted. It’s not right on.

Viking's got a good quality product. I wanted something culinary and dependable that was why I chose Viking. But everything was on backorder due to covid so it took me a while to find the one I wanted. I found a supplier that could get it to me but the delivery sucked. Two guys showed up to deliver my 800-pound range. They were supposed to do the install for me too. I paid for that. But they just dropped the appliance and ran. I had to do the install myself. I definitely would not recommend AJ Madison to anybody.

My wife and I had purchased through the friends and family program, and we had excellent customer service through the whole purchasing process. We spoke with a few different people off the bat and talked with one person who helped us decide which devices we were getting. Once we were decided on that, she passed our information along to Arie who helped us priced everything out. Arie couldn’t help us so she passed us along to somebody else. Everything was good. There were always updates. We had the white glove shipping, and that was good too. Everyone brought things in and took all the cardboard out. We’re happy.

Something on the back of it vibrates when the oven runs. It goes slower, then vibrates faster, and makes a racket. Other than that, the quality is pretty good.

The purchase experience was good. However, I've been having some issues because the dishwasher that was sent is still not working properly. I've been without a functioning dishwasher for the last six months. Also, the smaller of the two ovens on the range wasn't working properly so a technician had to come out and repair that. Out of the three things we got, that was the problem, but that's gotten fixed. The range functions as I want it to.

The range has been great so far. The quality is fantastic. It's a very competent stove.

The quality of the Viking Range is acceptable. But the burners don't light evenly. The gas doesn't come out of those holes evenly. So it flicks on and off. Unless it is on high. The oven is also loud. It’s much louder than any other gas range we've ever owned. There was also a tremendous delay in receiving the product. It finally came out 11 months later after we had ordered it. But my personal favorite feature is the color. I love the blue that we selected.

Everything is stellar with the Viking Range. There is however one thing that's different. I like to simmer stuff. I cook spaghetti sauce, 20 quarts at a time and it's got to sit on that stove for four to six hours. It's got to be low and slow and I have a hard time. When I put the burners, even with the simmer thing, that’s no better than low. It's the same as low. The real problem is the gas is coming out so slow that it pops a little bit. Occasionally, I lose the flame so it has to reignite. But that's the only problem I have with that entire stove. There are so many good things about it. It's built like a tank. It weighs a ton. The racks are solid as heck. The grates on the top are solid cast. We got the range hood to go with it, too and that's also very neat.

I purchased through a dealer, and that was a good experience, other than things being a little delayed. That's normal at this point. Everything's been taking longer in the last two years. I love the range. I like the size, the burner output and the fact that I can do professional broil. It just functions very well. I have had some issues with it, but Viking has been great about taking care of everything right away.

The Viking Range is of high quality. I like the stainless steel finish. Looks good. However, there was a loud popping sound that was made when the oven reached 400 degrees. We had someone come out and they already had a fix ready for us, put it in and it took 15 minutes. They were mentioning that the pan expands as the heat gets up and it tends to pop back into place. They just screwed a couple of holes in it and that corrected it.

I've been having a lot of issues with the Viking range. A lot of it has to do with the installation. There have been a lot of noises and knobs that are not working. Also, the refrigerator is still not working. I called them to help me walk through fixing some of it. They were great at helping with that. This is a great range when it works and it's beautiful. However, Viking is lacking a bit in the customer service department. They're higher-end appliances and we need to be able to get customer service to attend to us faster because we are using the appliance.

The quality of the range is good. But, it's a six-burner and it's in three sections. Every time you cook, if you wanna clean up afterwards, you have to remove the six burners and lift all three of those plates up, because stuff gets stuck between the cracks of all three plates. So, you have food lined in the cracks of the edge of the oven, in between the middle and the left and right plates, the covers that slide down around the burners, and the surface. So, that's a real pain in the neck. It's an 18-piece scrubbing thing that you have to go through. I hate that it's not self-cleaning.

We didn't receive the Viking for a very long time. It was 8 months and we still have an issue with it to this day. The guys have come three times to do repairs with the igniters. The tech said that the range wasn't assembled correctly. It's been rough. We've had to call the actual place in which we purchased it from, but dealing with that part was extremely long. We never got answers and we had to keep calling.

The Viking looks good and it works. It's a good quality range.

The delivery of my range was fine. The only problem was that my Viking Range also included a Viking microwave which went out after 10 uses. They shipped me an additional microwave and everything's been fine. Other than that, I like everything about my range. I recommend Viking very highly.

We had a horrible experience with our Viking range. We've had it installed in November of last year and our oven has not worked since installation. The range is very expensive and I did not expect to not have it function. Technicians came and they were rushing. This first repair was a misdiagnosis. They looked up the code and the code told them what was broken. They ordered the part. They replaced the inducer motor or the motor for the fan. They told her everything was working but as soon as she tried turning it on, it didn't work. We had them come back out. They then diagnosed it was a bad control board. It's been since early January that they ordered that part. They got the board a couple of weeks ago but they scheduled me for April 18th or April 11th because the company was going on vacation.

The Viking Range is a good product. The purchase process and the delivery went great. But I have two homes and I like my GE Monogram better. It has more bells and whistles than the product that I purchased. But that would be just because it's my preference, not because it doesn't work.

Viking is a very well-known good brand. We got their range and the burner knobs were there but the griddle and the oven knobs were not in. I had to call Vikings and they delivered that. I love the range. But the area between the stainless steel lip scratches easily. Other than that everything's been fine. Viking is a little bit more expensive. For anyone that could afford one, I would absolutely recommend it.

The Viking Range looks nice and it works.

The range is large and stainless steel. And it feels like it has high build quality. I coordinated a fix on a gas leak through email. Viking had to send the repair guys out a few times to figure out the leak. They were attentive and followed up.

Our Viking range works well, though having an issue. One of the slide-outs isn't working properly. But it heats up a lot faster and cooks better than our old stoves. I definitely like when the racks work great and they pull out nicely.

I've used Viking Ranges for many years in different properties. The professional look of the range and its quality are the great things I like about it. I also like the consistent cooking and the oven temperature. Viking's customer service reps are very responsive and easy to work with.

I love the Viking Range. It's the best range I've ever had. Everything about it has been absolutely amazing. The top of it is so easy to clean. Everything pretty much wipes off of it. Cooking-wise, everything has been fine. The only issue we had was there was a sensor for the electronic ignition on the oven and the broiler that was broken in shipping. That was a little disappointing because we were trying to have it installed for Christmas. But they ended up fixing it three weeks after Christmas. It's worked perfectly ever since.

I have a friend who remodeled their kitchen five years ago, and they have Viking and the kitchen looks so chic and had clean lines. I went with a six-burner and a full range. The home that we purchased, we seriously upgraded the kitchen and there was a cooktop and a double-stack range which is not my style. I was raised with a one range and I liked the versatility that Viking provided with the 5 Series range that we have. I looked at others and it's just the right size. The six pilots is perfect because there's more room to cook. The space in the conventional oven is large enough, both the top and the bottom, to heat up the turkey and also the casserole and the dressing at the same time. I have the Viking hood and the switch of the light that illuminates the oven range needs to be adjusted because the light blinks on and off. But so far, everything is great. I'm very pleased.

I liked Viking's ruggedness and reputation. Our range is easy to clean. Although, there are aspects of it that are surprising. My youngest daughter managed to rip one of the knobs off very easily. We had one of the stoves for at least six weeks. So, serviceability is difficult because of supply chain issues. Otherwise, it has been a positive experience.

We had a lot of small hiccups because of COVID and because of the supply chain issues. Initially, we purchased our Viking stove through Best Buy. But it kept getting pushed out and I wanted to get our kitchen up and running. So, I ended up finding a floor model out of Stockton, that had the piece in stock. It had some scratches on it but they were very minor and they guaranteed a six-month warranty. They delivered it and got it in service.

Our Viking range is great. We like it because the oven itself is bigger than anything we've had. Then, the stovetop is fantastic because it's got a griddle on it. My daughters love that. We've had a lot of great use out of it.

The Viking range was so pretty. I got one that's jet black with rose gold accent. It's one of my fancy splurges for the kitchen. My house was being renovated and the designer did all of the ordering. The installation of the range was easy. They had a nice team come in and set everything up and level it. The range works really well. I like the fact that you're not actually sitting the pot on the burner. You're sitting it on the little metal thing above the burner. It's set up pretty high from the burner. There's an indentation in the burner so the flame is set down in the indentation, which means that it keeps you further away from the flame. You have to work very hard to burn yourself. That's a really nice safety feature.

We switched it to Viking and I've been really happy with it so far. But the back of the range has a cut-in, assuming that your gas feed comes on the left side. Our feed comes in on the right side so we had to slide the range out until we were able to move our gas feed to the left side. If it had probably cut out going across it and the air would cut out, that would have been much better than having a big cut-out only on one side.

We've had a very poor experience with our Viking. I had to return it to the store twice and then ultimately replace it with a different brand altogether. Most of the issues stem from a true ignition type igniter which is how the Vikings operate. So, when you set it to cook, it goes tick, tick, tick, and then lights itself up. But then, it shuts down. Also, to maintain temperature every few minutes, it tick, tick, ticks and fires up again. Once it comes up to temperature, it has clanging sounds.

Our experience with the range so far has been very nice. The only thing is that when we're trying to light the burners, they don't ignite really quickly. The cleanup of ours is manual but we haven't had issues doing it ourselves. The only downside is that there's no thermostat and you can't see what temperature the oven's at. Other than that, I recommend purchasing one. Just make them give you an oven thermometer. For what you pay for the stove, I would think they would give you one of those.

We were promised the delivery date of our Viking Range was some time at the end of June of last year. But we kept getting pushed off. We were told it would be two more weeks. It just kept going and going. Finally, we got ahold of somebody high up in Pirch who said that we might not have it until the middle of this year. We started calling around. I decided that if I couldn't have a Viking, it was okay because I just wanted an oven. I hadn't had one in almost a year. We finally found someplace in New York that had a model that we ended up purchasing.

We wanted the kitchen to be more of a showplace than just an average functional kitchen. We ordered all of the appliances at the same time in January 2021, but they weren't delivered until end of May. So, there was a long delay in the arrival of the appliances. We had them all there at the same time before they would start the remodel of the kitchen. Everything was on backorder at that time. There was a lack of inventory everywhere. We knew that going in, and most every appliance brand we looked at had some sort of delay on it. And we wanted all the appliances to match so we ordered accordingly and waited, which put us farther down the list on the contractors list, which was a long delay.

When I went to see the appliances and I saw the Viking stove, I fell in love with it. It was six burners. I got a 36-inch wide for the oven. And at this point in time in my life, that is what I needed. It's easy to clean. The power of the burners is the biggest thing. I've used the convection a fair amount. Although I can't use it now because there has been a recall on some part of the oven and I'm waiting for that. I can't use the oven but I can use the range top.

So far, I love my Viking range. It feels very solidly built. I like the way the burners are quite hot but have a lot of control. I bake a lot and the heat is very consistent. It works great. Also, it is easy to clean. I'm sorry I didn't buy this sooner.

Viking support has been good. There were a couple of issues with my range when it first arrived but they found somebody local to repair it. They found time on the schedule, fixed my range, followed up and they came back. It was all positive. We really like our range. But it should have arrived without any problems.

We built a new home 14 months ago and had Viking appliances put in it. But my Viking range has been broken for 12 of those 14 months. The repair guy would fix one thing and then something else would go bad or he would uncover something else that was already bad. They were out four times before somebody said, "We don't ever do this, but we need to replace the range." So, I ended up getting an entirely new range. But there's not been one day that it hasn't been broken and a ticket was open.

My Viking range is new and one of the burners sometimes just continuously clicks. Plus, one of the lights isn't even in the thing that shines down on the knobs. I got a Viking dishwasher with it six months ago and I already replaced that. We got rid of it as it had some sensor error and we were disappointed with our experience. I talked to Viking about it but I haven't called about the oven yet. I got to have them put the light in on the knob as there's a hole where there's a gap where that might go. But the guys that came out and installed it did a very good job. Still, sometimes when you walk by, you smell a little bit of propane. My house is big so you don't really notice it, per se, but I noticed it. Then, they didn't level it right.

I have a full Viking kitchen and I'm not enjoying the customer service that comes along with my purchase. They only have a two-year warranty on that stuff, which is fine. That's their policy and they can do whatever they want. In the grand scheme of everything, I called Viking because my wife and I, we cook a lot and we really use our professional kitchen as it should. At first, I went to register online with Viking and I was able to register one item. Then it said to call customer service. So I called customer service, and took photos of all the items as well as their serial numbers. I got an email back saying they're registered and they're all out of warranty. I thought that was impossible since we just bought them. I was very frank with them and I explained it through the email.

Our Viking range is a powerful, nice piece of engineering. It works. It's really sturdy and it looks good in the space, too. I like that it's not super digital and it's more analog because that crap breaks all the time. The only thing that we weren’t totally sure about was when you turn the oven off, there's like a fan that gets the heat out, and it will continue to kick on and off. That's the first time we've had anything like that.

I heard about Viking over the years being quality, so I was excited when I could finally get my own. I got my stove in November and we would hear this loud noise as we were heating up the oven and I didn't worry about it. It sounded like metal bending and I said, "Oh, it's just new. It just needs some time to loosen up, warm up, get used to -- just to be operated." But it kept happening. My daughter's like, "Mommy, I don't know. This doesn't sound right. It keeps doing this." We finally decided to call. First, I called the place that I made the purchase from and he didn't return my call. So, I decided to call Viking directly and they were very helpful, told me there was a recall on the part of that particular series, and then the ball started moving. They took care of it, told me what was going to happen and what we needed to do.

Viking is a valuable brand and it conveys quality. Purchasing our range was super easy. We looked at a lot of local, brick-and-mortar stores here, but no one carried it. They weren't carrying a lot of different things because of inventory issues with COVID. So, we ended up ordering it online through a website called Appliances Connection. We got it within six weeks. So, it was great. Install was seamless. I'm pretty happy with the rebate.

We like our Viking range. It cooks well, heats up nice, convection works well, and it cleans well, too. Another reason we liked it was because they had a discount if you buy a certain amount. We got a rebate back. That kinda helped over the Wolf.

My wife saw the Viking range and it was pretty. She liked the bells and whistles. It was dropped off during delivery, my contractor installed it, but there was a problem with the board. One of the lights wouldn't work and one of the burners wouldn't ignite, so we ended up getting services on day one. It's been working fine since. It's weird getting used to a non-digital oven as this one's a lot more manual so that was a little bit of a transition. But I like it more. It seems like fewer things to break. The oven heats and it seems to circulate just fine. It cooks everything just fine. I show it off to everybody. They love it.

The purchase part was easy. But we went through three different units before we got the right one. The first one was defective. There's a piece called a bullnose, that's where the knobs are on the front, and it wasn't seated properly on the range, and the door was crooked. The whole thing was shifted to one side. It was minor, but at that price point, it needs to be nearly perfect. And that took nine months to get. The second one came two and a half months later and it was also defective. It had some quality problems on it. It showed up, we pulled it out of the box, and the installer took it back. The third one came two months after that and that's the one we have and it's fine. It's an electric oven. The temperature is off by 25 degrees. So, we bought our own thermometer that we keep installed inside of it so that we get a bit more accurate readout. Other than that, everything else has been great. It looks good. It works well.

The quality is good. The only thing I don't like about the range is the burner is chipping already. Other than that, it's a great range. I highly recommend it.

Other than the big oven door, my Viking range is great. I can put a couple of whole cookie sheets in there. There's plenty of room to do whatever you wanna do. But the big door, unless I stick something in it, will not stay closed when we cook. It leaves a light on so I have to put something in to close it. I love my Viking a lot but the oven door is a pain in the neck.

The igniter didn't work and the center oval burner had a slight twist, so it would not even sit flat on the stove so that the flames could go through it. It took two months to get the parts. Those two things were unusable. I tried to bake and it took two and a half hours to bake a pie because all the heat kept escaping out of the oven. So that drained our propane.

My choices are limited when I go to 36-inches as far as the manufacturers. Viking was one of them. And at the time, they gave an incentive. When I bought the range, I got a free Viking dishwasher. The quality is good. When the range was delivered, there were some scratches on it. The store that I purchased it from had somebody come out and take care of it. I used the broiler six months after I bought the range and it didn't work. So, the appliance store sent out whoever they use for repairs and service and they were able to fix the problem.

We love the Viking range. We got it through a third party and received it in a week. My contractor did the installation so it was great. I like that the oven and the space for the burners are big.

We like our Viking range. We like the extra burners and the large surface on the top. The cleanup has been okay. The only thing is we smell some gas when it's on Convection Bake. One of the burners had problems with the igniting, but I was able to adjust it and get it to work properly. The quality is good overall. As far as performance goes and the quality of manufacturer, those also seem good. We're happy with our range. It fits our space and I would recommend it to people in a similar situation. I just don't think it's for everybody. It's very pricey.

It took a lifetime and a half to get the range because of COVID. Once we got it, it sat in the garage for a while while we waited for things to happen in the kitchen that were also delayed for a while. Then my contractor and I installed it with no difficulty whatsoever mostly because he knew what he was doing. The quality control of the range is great. There's one little tiny nick in a piece of have stainless steel and we've got one of the burner knobs that sticks ever so slightly.

I'm not really happy with my Viking Range. It's a bit overrated and it's not as good quality as it's supposed to be. The pullout grades are cheap and the door doesn't have a great seal to it. Also, I'm having trouble with my burners and the range is brand-new. I'm a Wolf guy and this doesn't compare to the Wolf range.

My Viking range is great and I really love it. It's a beautiful stove and I love the classic look. I have more of an elegant kitchen and I think it really adds to the whole look of the kitchen besides being a great appliance as well. The convection oven part is a lot better than the Frigidaire I had before. I also like how the simmer seems to be a lot better 'cause I can put the flame really low.

I was supposed to get 2% back from my original purchase. Also, when I registered everything online, I got to choose from different stuff like utensils and I never received any of that either. Other than that, I like Viking. But I'm just a SubZero, Wolf kind of guy.

I like the idea that Viking is made in the US. I also like the idea of the prestige of the brand. I fix and flip houses so whenever I have it in the budget, I'd like to go Viking because it helps with the resale. Their customer service is very accommodating. There is a bit of a challenge of me being on the West Coast and them mostly in the South and the Eastern Time Zone. But I have no complaints. I like the styling of what they do. I like the industrial look of them and how the range fits into a home. Sometimes, the Viking ovens can run hotter than they should. So I had a crispy turkey for Thanksgiving. But that was kind of my fault.

The Viking appliances are made to last. Between this refrigerator and my old refrigerator, for some reason, the things wouldn't last as long as they do in this Viking. The different departments and the bins in the refrigerator makes it so you can put things in different temperatures. That’s a heaven-sent. When you're a chef or you like to cook, you need things right there. You don't need to be running around the kitchen. With all those different drawers, I got the vegetables in one thing and I even have wine in one of the compartments. So, it's an excellent piece of equipment. It makes cooking easier. My favorite feature of the range is the simmer. But I like the one on the right-hand side in the front because I like to cook things and get the heat high on it. You could cut up two chicken breast that might be cold and put it in there, and it would get nice and hot where it would start to brown. In a normal stove, that would not happen.

We had a service call because one of the back burners wasn't lighting correctly and they were pretty responsive. But it took a few days for the local service team to contact me and they were three weeks away. I took everything apart and I cleaned everything. I took it out in the garage and I blew it out with the air hose and it worked fine. But I do have a problem with the boiler that won’t stay lit. I have to call in for service on that. Other than that, the quality is pretty good, although the fit and finishes could be improved a little bit. There were blemishes in some of the stainless steel that I would not have expected that I would have to polish out.

We purchased Viking appliances excited about the quality of the product. Since installed, the 5 Series Range has been nothing but issues. We first contacted Viking about the issues in April 2021. Over 8 months, multiple emails to Viking (because no one will ever get on the phone) and multiple service visits, not all the issues are resolved. The most significant issue remaining is the fan. When running, there is a loud, metal on metal rattling sound. It has been one of the issues from the onset, but Viking has not even acknowledged it! When the service tech heard it, he had no idea how to resolve and apparently did not even note it in his technical write up. Over the past month, Viking has stopped responding to my emails. I am beyond frustrated with the product and the lack of customer support from Viking. Avoid the company because you will get no support if you have an issue.

The range is amazing and it's like the centerpiece for the kitchen. But I've had igniter issues, the hood has a switch that broke, and two of the ovens didn't work. Although I'm sure it'll be amazing once it gets fixed. It has a feature where it lights up in the front and I can light it to white or a royal blue. In the evening, when I turn on all the mood lighting, I usually turn my stove on because it's beautiful and it’s lit. I love the range and I recommend it.

The Viking range is great. It’s a stove and an oven, and it works. It’s strong, clean and I haven’t had any problems with it.

The oven that we bought from Viking took about eight months to ship and when it came, it was damaged. We had to wait another month and a half to fix one part, so it could be fully operational. So, I don't have a lot of confidence that the rest of the machine is going to last that long. The broiler specifically had to be rebuilt in our house. The microwave hasn't worked properly since installation and after three months, we finally got Viking to replace it instead of fixing it.

I had an electric range before and Viking is better. It’s a very nice range. Also, they have good customer service. As soon as I called, they gave me an answer for my little problem. The installation was wrong and they said they would send someone to fix it. Then, I called back to say that it was already fixed.

The door of the range wasn’t aligned but Viking fixed that right away, and the cooling fan was making a noise which they’re going to replace any day now. The service has been great. I called twice and they sent out someone immediately. I would recommend Viking. It’s great.

Our house was under construction for two months so I didn't get to use it for two months after it was delivered. When I first used it, the switch was not working and did not light up the fire. I still have to call in to Viking for repair. But the exterior of the range looks great and the quality has been good so far.

Viking is very sturdy. It seems like it's something that will last a lifetime. So far, we've been happy with everything. We use the range a lot. We grill a lot of steaks and we use the broiler afterwards. We've never had a broiler with that type of heat before. So it's been really good.

We purchased a free standing Viking Professional Range for our kitchen remodel. After a couple of years the griddle went on one night by itself and started a fire in our kitchen at 3am. Needless to say this was a harrowing experience. We had to have our entire kitchen and living room cleaned and repainted. The response from Viking was to send out a repair guy and change the control. Viking offered nothing for the cost of the fire damage and pushed back on helping out with even providing a new griddle cutting board.

We were very excited 4 years ago to be able to afford our first “professional” range. Purchased a Viking and it was terrible. $1000 motherboard repair followed by a broken door. Dumping today. Nice waste of $5500. No customer support from Viking during any of this. Not even help finding a repair option in our area. Will never purchase another Viking product.

Purchased a new Viking cooktop, Installed Dec 9th, left burners randomly shut off. Called Viking for service. First service company never came, no contact. Called Viking issued a second service ticket. Same results with new company. Contacted again on 15th assured it would be resolved within 48 hours. Christmas came and went, cooked for 15 on Coleman stoves in the yard. Called again on the 28, fully dressed down by sick/grumpy customer service rep. Told they currently have no service company for Nth Florida and that I would have to be patient and wait on them to find one. Asked for unit to be replaced, barely a month old and never worked and flatly told no. Will never buy another product from this group again.

I like the range and the dishwasher seems to work well. But the refrigerator was kind of a disappointment. We've had repairmen out four times in the last couple of months. I thought maybe they finally fixed it, but it’s still not quite right. We built the whole kitchen around it. If anybody asked me right now, I would say I wouldn't go with Viking.

I was replacing an oven that I had for years and was gonna go buy new appliances. Plus, I wanted an electric range. I looked at Viking and the quality of the appliance was pretty good for the price. The struggle that I had was I could not see the exact stove that I bought because nobody had one in Columbus, Ohio. I could see pictures in the brochure of what Viking looked like and looked at it online, but I couldn't see it, feel it, or touch it. So for me, it was a big risk and a little frustrating. But it's been great so far. I like its oven capacity a lot.

I like that they're made in the USA. Given this day and time of supply chain slowdowns, the range got here quicker than we had expected, which was marvelous. We got a hood to go along with it. Everything came in pretty much right on time. The range performs exactly as we had hoped. It's a high quality range. Everything comes out tasting great. Viking is the best.

It is unfortunate that I have to write this on a brand such as VIKING since I have had nothing but troubles on the 48" range and the big side by side refrigerator. Over the years we had several problems including the refrigerator door that fell off and almost hurt my wife had it not been for the kitchen island that stopped the fall on her. Thankfully Viking replaced the door but it shouldn't have happened. Now the range, right from the beginning we had issues with the right sided burners and grill not working, the oven that always made a hissing sound every so often when in use which we didn't know was a faulty burner and fire spreader plate. On 4 occasions we had the Fire department coming to our house because of Carbon-monoxide leak from the oven that triggered the alarm which, thankfully, is hooked to the Fire Dept. The latest being this Thanksgiving Day while the oven was in use.

We looked at all the competitors and the reviews and comments from users. The look of the unit was especially important. Then I have another house that I had a Viking oven in, and there was a failure of the lining there, and Viking replaced the oven. I was very impressed with their customer service that although a little slow, they stood behind their product. We got a six-burner and we're getting used to a gas oven. It's pretty easy to clean compared to other models, which is a big plus. We're enjoying it and it works well.

The cooling fan for the oven seems to be making a lot of noise, like the fan is picking on the shroud and then the light, when the oven turns on, there's some heat expansion, and it pops really loud. The certified technician came out and he said that the fan noise was normal and then the popping noise would go away in a short while, and it still hasn't. We haven't been happy with the resolution on it. I need to reach back to Viking to get the service person back out. But other than that, we like it. Those are just probably defects. It's a good range. The burner temperatures are nice and we use the broiler quite a bit.

The quality has been pretty good. Their features are the same as any other brand but as far as what I've heard, Viking is very efficient. Initially, we had a problem with the smell of gas. Every time we turned our range on, only part of the burner tube was lighting up and the other one wasn't. When the Viking guy came, he showed us what was happening. He told us to turn the oven all the way up to 450, then bring it down to the temperature that we want. After that, we have not had any issue.

We've had problems with every single appliance that we've purchased from Viking. The refrigerator has been making a weird noise. We had the guy come today to look at the noise and he couldn't figure it out. On the stove, two of the back burners would only light up partially and they take 10 seconds to fully light up. The guy looked at that too and cleaned some stuff up. The back burners are working a little bit faster but they're still on the slow side.

The quality of Viking is very good. The stovetop and the oven get hot really quickly. I wish it was a little bigger but that was a decision we made and I didn't realize that it would feel as small as it is. But, it doesn't have any fancy electronics and that's a bit hard to get used to at first. We also used to have a griddle but it's okay. We have a better functioning stove or oven and it's definitely an improvement from what we had last.

I like Viking's availability and price. So far, the quality of the range is good. I have a pending service call for one of the burners that isn't working and assuming that gets dealt with quickly, that should be good.

The fridge didn't work when it was installed and it took five months to replace it. The stove was installed in July and it got fixed today, on the 1st of December. I've been working through the general contractor and he's been using a company called Jarvis who I would not let back in the house after today. It has taken 'til the 1st of December to get all the burners on the stove to work. It's just a disaster. If you give me a million pounds in cash and all free appliances, I wouldn't have Viking in the house. I'll never tell people to buy Viking.

I like that Viking supports everything. We've had repairs and it hasn't cost me much. The eight-burner range is fire. It's much better than cooking on four. I'm spoiled now.

I chose a Wolf range and they had a part problem and couldn't get the range in in time. So, my second choice was Viking. The oven is great but the burners are hard to regulate and I don’t like them. I had somebody from one of Viking's vendors come in to look at it and make sure it was operating correctly, and it wasn't completely operating well. They fixed it. I still am not completely satisfied though. The deal was I wanted a different range to begin with, and somehow, this one arrived. I was moving into a new house, so I had to have a range to get a certificate of occupancy. So, I ended up keeping it. But my struggle with it is I can never get the burners to go low enough just to simmer. I'm constantly playing with them and it's irritating.

Our Viking range has been really good. We did have one small problem with it very shortly after owning it. Two of the burners wouldn't light. But they quickly got us in touch with somebody to come out and replace the igniters. The person who they had come out and service it was awesome and had it fixed really quickly, but he said, “I just don't like how one of these is lighting. It's still lighting fine, but I just don't want to leave here and say it’s fixed. And then in three months, you have another problem.” So, he came out a second time, even though it was working when he left, and replaced that igniter entirely. It was great customer service from them. The only challenge with Viking is totally esthetic. The only frustrating part is that the surface below the grates are very shiny black, and they're the ultimate dust collector if you're not keeping on top of it.

I'm very happy with the quality of my Viking range. I like the commercial style and the extra burners as far as the range is concerned. Everything's been good with their representatives. When I thought I had an issue, they were Johnny-on-the-spot trying to get it resolved.

Viking has a high quality product at a reasonable price. I like the look of the range though I wish it had a timer. My husband uses the griddle a lot. He really likes that.

The Viking range is nice-looking and I'm very pleased with it. Right now, I'm still trying to get used to it. It's a little bit different than the previous one I had. Also, I had to make a few adjustments because the back was a little above an inch higher than the one I had. The only thing I don't like is the color of the tops of the burners because if anything drops on them, they spot and it looks speckled. It doesn't look clean. If those could have been black, that would have been great. I don't know if I could buy replacements for them and if they're in black. I've paid a bunch of money for this and I'm not so sure that I want to put a whole lot more into it. Other than that, it's a beautiful piece of appliance and I would recommend it. It's the focal point of the kitchen and I did not swap out the vent that I had because the range matched it perfectly.

I love my Viking range. What I don’t like about it is when the knobs get a little bit older, the numbers rub off of them, and you can't use it. I never would have bought a Viking because of that reason at all. All my friends that have Viking, once their stove is a couple of years old, you can’t read anything on it. Wherein the Wolf stove, the numbers are embedded into the knobs so even if the paint wears off on them, you still have the numbers.

I had a burner and the igniter went bad. I'm having an issue with my oven door right now. It's not even. Something is wrong with it. The quality is not what I thought it was. Compared to the price I pay, I expect to not have a technician come to my house for five years. I could have gone to Home Depot and probably did better. I need to contact the service people of Viking or try to get them out here to see what's going on.

The delivery of my Viking was quick. The setup was questionable though because they broke the hinges of my range when they delivered it. It took a month for us to figure out that there was something wrong with the stove and then realized that it wasn't closing properly and that the hinges are broken. It took about six weeks after we notified them that there was something wrong. They came, repaired it and it's working perfectly. It works as it was supposed to. It's really fast, efficient and beautiful to look at. The quality is absolutely perfect.

I'm enjoying my Viking range. It's beautiful-looking, very powerful and it does what I want.

Viking is very well known and their products are very stylish. I had one before and I decided to get a range from them. I bought it from Elite Appliance and the guy there was very enthusiastic. But once I paid, I was had a hard time getting updates on the delivery date. Another thing was the range was too expensive. Other than that, the design of the range fits my kitchen and my cooking style. I do quite a bit of stir-frying so a high BTU range helps quite a bit. I also like the amount of flame that comes out. It's really nice.

I assumed the Viking range is going to be a pretty stove with a good brand name but nothing special. But since we’ve started using it, it does seem like the quality is good. It’s better than our other stove. I like the look of our Viking range. The heating overall is solid and it heats up quickly. It evenly cooks things on the burners, too.

The Viking dealer was great to work with and I had a very good experience. It was good customer service and quick delivery. Also, I like the power burner on the range.

We got a 48-inch so we have the griddle, which we love. We had electric prior to this, and we had gas too. We had a Thermador before that. We looked at the Thermadors and I wasn't excited with what I saw. We went for the Viking, and we love it. It's solidly made and we like the fact that the BTUs are very high. That was one of the selling items compared to a lot of them. It's over 20,000, where a lot of them were 18,000 and below. From a cleanup perspective, it's easier to access because we've got the big panels on top that lets you get to everything. The burner things are easy to clean and made really well. They're heavy.

Our Viking works really well and it's a good range all around. That's why we use them. I like the broil feature on it. We had to have one of the burners swapped out and the fire bar underneath adjusted on the last range we purchased. It was really smooth to deal with customer service and the rep that came out was amazing. On the whole, the Viking range is expensive but it's worth it. I wish I could have gotten a bigger one. I just didn't have room in this house.

We had a horrible time with our Viking when we first got it in. I contacted Viking and they got on the ball and got the range serviced. I liked the people I dealt with. Also, the range cooks good, although I'm not used to the oven yet. It seems like my cakes and stuff have been all right but with biscuits, I'm having to put it up on a higher temperature to even get them to brown good. That bothers me. And the quality inside the oven kind of disappointed me. The racks from the other stove that I had were more of a quality than the ones I have now. Also, in the book, it says to use "just soap and water" for cleaning but that won't do it all the time. That worries me. It's very important to have a product that you can clean with other than just soap and water.

On the top part of the oven door towards the inside of my Viking range, the metal was not filed or buffered or sanded down. It’s a real dangerous place for it to be and I cut my finger closing it one time. I took the time to take everything off and use some sandpaper to sand down those edges. That's something that they need to look at. Also, I wish the legs were more adjustable than they are. My counter height is about an inch lower than what they had because of tile that was put on the floor, so I had to do some modifications to make all that work.

I like the reliability of the Viking Range and the quality is excellent. The dealer was efficient and did what they needed to do.

We researched Viking and Wolf, and we decided to go with Viking. The sales rep at Best Buy kind of talked us into it when we went and started pricing out and looking at all the different merchandise. Then when we heard that we could get a 5% cashback by purchasing them, that was the determining factor. The look of our Viking range is stunning. We love how it cooks everything evenly. We bought the range and we bought the French wall oven. We like both of them. We've been trying to clean the wall oven and we are a little confused on that because you put water because it’s a steam clean, and it’s just different than what we're used to how an oven cleans. My husband put some water in it and then turns it on to self-cleaning. It just didn't clean as much as we thought.

The main thing I like about the range is that all the burners are the same size, 15,000 BTUs, and they all have the simmer function.

The Viking Range is a great product. It's a little pricey, but I like it, I like the quality, and I'd pay for good stuff. Save some money and buy one.

Our Viking range is an older one and has got black porcelain. I don't like that and I rather it be all stainless. We've gotten some things replaced on it such as the black cover on the range top. Right now, the door springs are broken and the techs are coming tomorrow to fix them. It took way too long to order the parts. I called in June and I still don't have an oven. I have the professional series and I thought it would have been bigger. But I got just a regular sized cookie sheet and it almost scraped the walls of the oven because of the way they have the handles on the edges. I have to get rid of that now and get smaller ones.

The range is strong and sturdy. I like the quickness of being able to heat on the stovetop, and the accuracy of the temperature inside the oven. Best Buy did a really good job of promoting the product, and when we purchased the stove, a dishwasher was included.

I love everything about my Viking range. This is probably my fourth Viking. The two homes I purchased had Viking Ranges in them previously. Then I have a home down in the Dominican Republic, and that range in there is around 30 years old. I just replaced the igniters on it, and it works like it's brand new. It's amazing. I like the longevity. The price point is pretty high, but they last forever.

The range is expensive, but you get what you pay for. So, I'm very happy. I love the grill top. The Viking range works great, but it doesn't have a couple of key features. There are two things that I would love to see incorporated into the range. One, there's no clock, which makes me a little bit crazy because I’m obsessed with time sometimes. Two, being able to program the oven. There's no programming feature. With the old oven I had, you could put something in the oven and program it to start baking in an hour or two hours. The range is a professional system and it’s designed for professional kitchens. So maybe some of those retail-oriented features don't come in that model. But it would be good if it did.

The range I have looks nice and it's powerful and easy to clean. We had a problem with it and we called customer service. They were pretty fast to respond. Ordering the parts to fix the issue was a bit longer but they fixed the issue without any questions.

In 2005 in gave myself my dream kitchen. Room for 4 + of us to work in the kitchen at the same time, lots of cabinets for storage and countertops for work space and, most of all, high end appliances. Almost from the beginning I regretted my choice of Viking products. They look good, but... Let's start with my double wall oven, one of the ovens takes 30-40 minutes to come to temp, wile the other is about 8-10 minutes. They claim it was designed that way. Why? No answer. The thermostat in one oven went out within 2 years, which meant I had to have the cabinet person here at the same time to fix the oven because they wouldn't work on it otherwise. Then there is the cleaning process which takes darn near a whole day not to mention a lot of electricity!

Th experience with Viking has been good so far. The silver is fantastic but it’s funny how things are made nowadays. The old Viking stove was a lot heavier and solid compared to the new one. But the stove works great and I have no issues with it. When it first came out, they had to come and fix the seal on the front glass. During manufacturing, it was smooshed and not done right. But they fixed it quickly. I like how quickly and evenly the range cooks. But in trying to clean it up, I take the grates on and off and I noticed that the shiny part that’s the top of the stove scratches super easily. My last one didn’t do that so the coating isn't as good as it used to be.

I absolutely love the Viking range. Besides the look, I love the cooktop in it. I ordered extra racks and got all the rollout racks, which I love for baking multiple sheets of cookies at one time. I also love all the different ranges that you can put your oven on with the convection, which can be the low, the medium, or the high. It gives you so many options. All the burners come off so nicely and I haven't had problems cleaning it. People should get Viking if they were thinking about it.

The range that I got from Viking is not very different from the one I had that was 20 years old. It had fewer features though. I used to have a separate grill and a separate griddle. They consolidated them into one area with a pan that flips over and it's not quite the same. But the burners are nicer and it’s easier to clean. The top of the stove looks great and the lights are a nice accent. But after that, I had problems. I've had to call repair services out here three times, so far. They eventually got them fixed. But it's strange. I buy a $500 stove that lasted me 10 years and I had no problems. I buy a $15,000 range and within two or three months of owning it, I have to call to get repairs made. It was not what I was expecting.

There were some issues with the burners lighting and we had an authorized tech come out and he fixed it. He showed me how to deal with it and how it could easily happen again. When cleaning, they could get easily unaligned and he showed me how to fix it myself. I like the size, it's got six good size burners. Viking is a premium brand and it is expensive to service once the warranty is out.

I had a bit of a challenge with the customer service. I bought the range online and when it was delivered, they dropped the dishwasher that came with the range off the back of the truck. It took some convincing to have that replaced. But they're really communicative and the guy who's come out a couple of times is really nice and very quick. As for the range itself, I appreciate how quickly the eyes on the top get hot. It took some getting used to not having an indicator that the oven was preheated. But one of the hinges was messed up and it looks like it's gonna mess up again. I'm not satisfied with that.

It's a tough year because we bought the Viking range during COVID. We bought it last October but we couldn't get it until February or March. It was the same with our SubZero refrigerator. It's just the way it was last year. Our contractor put the range in and the ease of install was fine. They did the kitchen remodel and then, we redid counters and cabinets. The range heats up fast and even, and the stove and the burners work well. But the grates started showing wear. There are dings in it, like you dropped something on the grates or they're torn off, and we hardly use it. The quality is not standing up to the price we paid for it.

The Viking range was damaged. The metal part peeled off the glass and we called the service. The representative was fine and it was a good experience. But the problem wasn’t solved because they told us it was not covered because it was cosmetic damage.

We got the stove through Albert Lee Appliances. The most remarkable thing about the purchase was this promotional thing and I got the cookware from Viking for free. It is the finest cookware I've ever had in my life. We ordered the stove in the middle of the pandemic and it came pretty quick. The stove has awesome quality. We love it. It's great. It gets to temperature pretty fast, and then it holds it really well. We've always had a Viking, and when we built the house we're in now, we bought a Viking and the stove lasted for 22 years. It was still working, but we thought we should replace it after 22 years.

The Viking range is a little bit different to cook on than a regular range. Things seem to get hotter faster. It’s not that it’s a bad thing. It's just a little bit of a learning curve. I have a little bit of a concern as to how to clean this oven since it’s not a self-cleaning oven. Also, the fan in this range is extremely loud. After I use the oven, it is on for a good hour after I turn the oven off. I had a guy out here and he told me that that's just the way they are. Still, someone should have mentioned that before I bought that big ticket item. But the quality is fine.

We've been very happy with our Viking range since we've had it. We've spoken with a lot of friends about the dual fuel and we're really happy that we did. It cooks really evenly and we still got the gas on top. It's fantastic.

The oven of the first range we got didn't work at all. We had a technician out but, unfortunately, it didn’t work so we had to order a new one. The company that we bought it from made it smooth but we had to wait two months. It was aggravating to get a new one but it was okay.

I like Viking and the quality of the stove. I've been using them for years.

Bought a brand new refrigerator and had delivered. Once plugged in the refrigerator would not cool. 3 weeks into the process and I still do not have a working refrigerator and customer support will not tell me anything, will not give me an ETA on parts or replacement. Worst customer service I have ever dealt with.

A part that came with the range was not machined right and it didn't work. I filed a warranty claim and some local shop came out and replaced the part. Since then, the range has been great.

What I liked about Viking was the unwavering quality but I don't think that's true anymore. The Viking appliances that I have that were supplied with the apartment are of a much lower quality than I had come to expect from them. They're only a couple of years old but I'm not happy with them. I'm very disappointed with Viking and I'm looking to replace the appliances that I have. With the open burner range, it feels very rickety and I have to take it apart to clean it quite often. But I'm fearful about cleaning it. Looking inside, there are these loose wires and I need to clean the inside very carefully for fear that I will dislodge some wire or something.

The oven doesn't work. It goes on but it doesn't stay at the temperature I click. About five parts have been replaced and it still doesn't work. I have to keep waiting weeks and months to get it serviced again. I have talked to numerous people and I still don't have an oven that works. This has been since day one. I'm not happy with the service.

We've already had three issues with the range. First, the wiring harness for the burners that they installed was wired backward so they came and fixed that. Then, the thermocouple in the oven was bad and it cycled way too frequently. It took a long time to get parts but it's fixed. The third issue, which isn't resolved yet, is there's a warp in one of the panels. As the oven heats up, that warp kicks loose and we hear a bang. These issues should have been caught by decent quality control and they weren't. But the oven works and I love it. I love how easy it is to clean and maintain and it cooks amazingly.

We've been a little disappointed in the quality of our Viking range top and the noise of the fans. But otherwise, the operation has been good.

I’ve had issues with the stove, the refrigerator, and the dishwasher. I have to pay almost $2,00 trying to fix them and Viking refused to pay for that. I bought an extended warranty and they wouldn't pay for it because they said the appliances were under manufacturer's warranty. But Viking said it was not their warranty. I paid so much money for these things and it's not like I can go out and buy new ones. I wouldn’t recommend anybody to buy from Vikings.

We like our Viking. I like the way it produces heat overall as a stove and the griddle has been really good 'cause we cook every Sunday on it. The only thing that I have a problem with is my convection oven fan, for whatever reason, hits in the back when I turn it on.

I love the stove. It cooks fast. The quality is good and Viking has always been good. But the ordering process was a disastrous nightmare. Viking should not ever let Best Buy sell their products again. I totally understand that there’s a shortage of product and people to build product. But Best Buy ordered it for me, initially, then they canceled the order, then they triple billed me. I was paying $18,000 for the stove at one point. Then, come to find out, it sat in their warehouse for two months. Then they shipped it and brought it, but they brought the wrong one. They ordered a propane stove instead of a gas stove. I had to pay somebody to come in and put the conversion kit in. It was disaster after disaster after disaster.

The dealer had to order everything and it took several weeks but the installation of the range went well. However, the installers demanded to be paid upfront. When you schedule the installation service, you had to pay for that at the time even though you may have been a couple weeks out. That was the only thing that was kind of sketchy but it worked out. The range is a beautiful unit and it works well. We're happy with it. I like the induction heating too.

My only two choices was Viking or Wolf and for the price, Viking gave me what I wanted. The dealer that I bought it from were on the ball. They got it for me earlier than I thought I was gonna get it. One of the cast-iron grates was cracked and they got it replaced through Viking within a week. I like everything about the range. It fulfills my expectations and does what it's supposed to do. It looks great and I'm very happy with it. The fact that we just took off all the top panels to wash them is a miracle in itself. It lights when I want it to. It keeps the temperature where I want it in the oven.

There have still been some installation problems, but we’re working on it. The range does not sit all the way in because the gas hookup isn’t compatible with a spec home. So there's a three-inch gap between the range and the wall. We were told by Nebraska Furniture Mart, which is where we bought the range, that we needed to get an L joint to connect it and push it further back. But they haven't been able to do that. They've given us absolutely no guidance in what to do about it now. Changing it from a connector that comes up through the floor is simply not an option.

I always knew of Viking and I wanted more of a commercial stove. But when I bought from them, the time frame was awful. I ordered in November and I got it in January. There was also an issue with the stove and that was very frustrating. But it got fixed. Then, I had a scratch on it which was right at the surface of the stainless steel ledge. Their person ended up telling me that it was a really common place and it was going to get scratched eventually. So I just told her to forget it, which stinks. But it is what it is and I couldn't wait any longer. I wasn't going to send the range back for a small scratch, but it still shouldn't have been there.

We liked the functionality of the Viking Ranges, the induction on one side, gas and griddle. When I was getting my range, it was quick because it was on the floor and they wanted to get it out as soon as possible. So through TA Appliances, I got it within a week or so. Then I had an appliance guy who came in, installed a power cord, and put it in for me. We use our stove quite a bit and in terms of functionality, it’s very good. But I ran into one problem that is currently being looked into. The ignition of my backburner is not coming on and not lighting that well.

We bought a Viking range two years ago (now 3 months out of the two-year warranty), model number VGIC53014BSS04. It looks great, the top burners work fine, but the oven cooks terribly uneven. For example, food on the left side overcooks, while on the right side is still uncooked. This is the case with or without the convection fan on, and is true for whatever we are baking. I wish I could include photos, but I have them.

Yesterday midnight we heard a loud noise in the kitchen. Short story we went to the kitchen and found the décor front oven black glass on the floor shattered in a thousand tiny pieces (the oven was off!). We babied this oven and it has low use!! I mean we babied it like our own eyes!!

The purchasing experience of our Viking Range was okay. But when I tried to install the feet of the Viking range, it fell off and then it broke into half. Finally, they sent me a replacement. All I have to do is unscrew it and then put back the other one.

We got the 5 Series and there's a part of me that wishes it had a little more bells and whistles in the oven. But I like that it's really simplistic - like the button for convection, the knobs for the oven, and the gas. The first time I cooked on it was over Christmas and it seems nice. I like the BTUs. It's strong.

I had a Viking Range that I bought 25 years ago. I finally used it up and got a new one. I like the way the lights in the new one work a little better and the simmer setting. And I like that the burner pans are sealed. With my previous unit, there was a drip tray underneath that we had to keep cleaning all the time. The improvements are nice. I use my stove like a restaurant does and it has never broken down. Also, mine runs on propane and they lasted over 20 years. I don't know another brand that can do that.

I put in a claim and they gave me a claim number and a company was supposed to call and set up that they were coming but they never called me. But when I spoke to someone else, they told me to try to clean it out real good and maybe something boiled over. Once I did that, it actually stopped making the noise. So I don't have any complaints. I like my Viking Range and it cooks evenly. I have the convection oven and it's good. It boils fast. It's more like commercial style than what my old oven was.

I like Viking Ranges, especially the BTU. It's a great product. However, the shipment and the delay of the product were more of the frustration. Their answer was always COVID. They should have better communication.

The purchase and installation of the new range was very seamless and easy. Everything was delivered on time and in good shape. The only negative is that the glass panel keeps getting loose on one of our two Viking ranges. I have to keep screwing it back in. But everything works great. They all perform as advertised and we haven't had any issues. It’s a good quality product.

We're happy with the Viking range. I like the gas burners and the functionality of the oven itself. Their customer service overall was good when I called them to resolve a problem. They were responsive and positive.

Our Viking range broke. Our range had two flaws in it, one of them was rather dangerous. The manifold, which serves all the burners, had a leak in it. It wasn't because of the way it was connected, it was because it wasn't inspected properly by Viking. The other thing is, it also had a broken shelf in it. Those are two things that should have been found before it was ever released from their Viking warehouse. The company we bought it from brought it here to my house and took it out of the box, so it was not something they did.

I like the look and performance of Viking products. They’re a good solid product and it's American-made. That's the reason I buy it. I have a range and it's my third one with them. My only complaint is their fulfillment of parts after the purchase. If you need parts, it takes a long time to get them. I'm still waiting on a part right now. Also, those little parts could be a little cheaper. The range cover where the pots sit on is stupidly expensive and so are the LED lights that illuminate the knobs. There's no way those parts cost $60. They probably get them for a couple of bucks and they charge customers for $60 or $80.

I looked at the reviews for Viking and it seemed that it was a very good high-end product. I went ahead and did the upgrade with them. But the quality is not there compared to the KitchenAid product that was installed in most of the units that we bought. With the upgrade value, we've been having nothing but problems. We had to replace the bottom freezer drawer and it's still not working. It's still uneven and the representatives couldn't get that straightened out. They had to go back again. We're still waiting to hear about what's gonna happen. Also, the side paneling where you have the temperature and the other things that you can do with the refrigerator was damaged. It's a brand-new refrigerator and I already had to have the door replaced. And there's no water dispenser in the refrigerator. It's totally not worth it and I regret it. I've been telling other people not to get it.

I had a girlfriend who had a Viking range from years ago and it worked really well for her with no problems. That was encouraging for me. Although Viking started having a lot of issues, it sounded in various sites that I was reading that they had been taken care of so I decided I would go with the company. The sales rep showed us a lot of variety of different brands of stoves. When it came to us looking at the Viking range, he didn't pressure us and he told us to take our time. He just showed us the various features of it. We were pleased and we went back a second time. We were still satisfied with the way he was handling everything.

I love the size of our range and the auto fan function. We are really happy with the quality of the overall piece of it. My husband was having trouble connecting to the Wi-Fi or Bluetooth but he figured that out on his own.

We had Viking range many years ago in our other home. We purchased again and when I got the oven, three months later, it stopped working. So I called the distributor that I bought it from and they contacted Viking and got the approval for warranty repair. Then they had a local service company contact me to take care of the problem.

I like the ease of use of all our Viking appliances and the cleanup is minimal. For my Viking range, we have five burners that are of different sizes. I like having the middle one, which is like a warmer. It works well. All of the burners have a very good solid flame and it's evenly distributed across the entire burner.

I like it. The only issue we had with it was when we first got it, when we turned on the oven and after it warmed up, I could hear the metal expanded and it would pop. But now, we've had it so long that the heat has expanded the metal already, so we don't hear any kind of weird noises. But it's been a great range. We've cooked some awesome meals on it. We always had electric, so this gas is a new thing for us and we really enjoyed it. Their team has been great too. Anything I've needed help with, they were always there to help me out. I had a few issues with the appliances when they got delivered, they were damaged. It was a great experience with them.

We were looking for something that has a range with a gas oven. Viking is one of the few ones that provide that amenity. The quality of the product is good. I love it. We’ve used it so many times and it’s been consistent as far as the heat where the oven is concerned. We love the range.

I’ve seen Viking Ranges around, and I've seen them evolve into a more sophisticated product than they were originally. They are robust, close to commercial in quality and performance, but have the benefit of being thoughtful of a residential home. They have convection, high heat, and different things one might want, like a broiler and a griddle, and you may or may not want it. And they have stood the test of time. I had a Garland for 25 years. It was commercial and rugged, but it didn't keep up.

The tech said that the first Viking range we got looked like it was dropped. That's the only thing that would explain the problems with the oven cavity being kind of out of kilter. The rep I spoke to about it got kind of snappy with me and said that the tech was not telling me the truth. Also, the range wasn't level. The island vent was up higher on one side than the other and it stood out like a sore thumb. They tried to level it and the only way they could do it was in such a way that the tile backsplash behind it, with the grout lines running across horizontally. And one of the igniters was bent in to touch the burner and the tech said that because of that, it would not ignite. They replaced the range.

Viking was on sale and that led us to have a look at it. The construction of the range and the write-ups on it seemed generally good. Although, the one in Consumer Reports sucked and so it caused us to think about it. But I chose to ignore their relatively negative reports on the range. The sales representative was a very knowledgeable guy and took us through not only the Viking Ranges, but several of the other competitor ranges to look at the different features, trade-offs, and sort of helped with getting rid of some of the marketing stuff that doesn't matter as much as the functionality.

We have absolutely loved the Viking range. It's not on the top of somebody's list to buy an appliance for $7,000 but we are very happy with it and hope we never have to buy another one.

The quality is all good, except some interior portion is chipped away. We called in a claim for that. We got a call this morning and they said they would call within the next 24 hours. They've been responsive.

The unit that I have has the 18,000 BTU gas flame cooktop and the infrared broiler is super strong. But recently, the front right burner will take a few seconds to fire up. Also, we've been waiting for a couple of weeks now to get the mounting bolts for the microwave. We had our kitchen remodeled and the contractor demolition team cut through some bolts.

We're really glad we went with a Viking range. The only thing is the instruction manual could be a little bit better. The oven has a little light when it comes on and when we set the temperature and the light goes out, that means it has reached the desired temperature. It doesn't say that in the manual. Other than that, everything is working well.

Viking is a good higher end brand. It's not as expensive as some of the ultra-high-end brands. When we decided to do the renovation this year, we put in all of Viking appliances. I'm really happy with them. As I was cleaning the stove the other night, I really like it. It's easy to clean. It looks more of a restaurant style kitchen. It looks impressive. It feels good. It's good stuff. It boils faster than the range that we used to have, which is great. I love it. We had a slight scratch on the door and no questions asked, they came out and replaced it. Everything worked with the rebate. I didn't have to fight for it. It was a great experience.

I like that the range is pretty basic. It's simple and easy to use. I've had to have the hinges on one of the doors replaced. But overall, the quality of the range is great. I've enjoyed cooking with it. Also, the customer service is great.

I love my stove. I had to get used to it because of the temperature variation from my old stove to this Viking stove. But I love the style of the stove and the self-cleaning elements of it. I love that it’s lifted from the floor that you can sweep underneath. I also love that it heats up quickly. I love, love, love that it’s stainless steel and you can wipe it down polished easily. I'm very satisfied with my stove.