Viking Ranges Reviews

We're loving the range. However, we need to contact them because the convection fan isn't working. We also have the Viking microwave drawer and we love it too. When we first received the appliances, I did fill out the registration cards on mine, but I never received any kind of acknowledgment back or confirmation that anything was received. So that was a little confusing.

The 20,000 BTU burner is great. The convection oven is fantastic. Oddly enough, Viking had a recall on this particular range and I just learned about it today. They are having an issue with the gas line. So that needs to be replaced. But it annoyed me that Viking never gotten in touch with me about that and my products were all registered. I was having an issue with one of the burners and I called Viking this morning. The woman I spoke with said, “Oh, you should have been issued a notice that your range has a recall. Don't use the oven.” I could have had gas leaking into my house. But they were great. They were sending someone out to replace the line. There's been a couple of issues with the range but I've been very happy thus far. It's a very good range.

I've had to replace every one of my Viking appliances besides my microwave. If I ever had to buy appliances again, I might not buy Viking because they all broke. I do appreciate Viking for replacing the range. Everything was fine. The replacement did take six months. We didn't have an oven for Thanksgiving dinner. But with COVID, you don't get anything unless it’s six months.

Everything is good with our oven. The only thing that I do not like is that when you spill or stuff falls in there, it's always hard to scope that out. If it's dry, I just keep pushing it around and I can't get the right elbow swoop to get it out. It's noticeably more challenging than other ranges that I had before. We also had an issue with the fridge. The hinges of the dairy doors broke within seven months. It took a bit of calling to figure out that I was talking to a third party part provider. They were very helpful but they couldn't supply the part. It took us seven months to get a replacement dairy door. That finally arrived and now we’re looking at the hinge fold on these.

The entire stove is fun to cook on. I love it. When I called Viking with a problem, they were there for me. When the eyes were running a little rich, they sent someone out immediately and they followed up before and after.

Viking is difficult in terms of service because they're not readily available all the time. I have a 5 series and I don't have a self-cleaning oven. But I’m happy with my oven. It works really well. It does the results that I want. But if I had gone with one of the other brands that are already upgraded to a self-cleaning oven, then I would have been as satisfied. I could have gotten the same results in terms of cooking had I gone with another company. Also, I didn't get my $500 rebate that I was supposed to get. I was very angry about that and I’m still waiting. But I did like that I was able to customize the range so I was able to get the color that I wanted. I love gas ranges. It cooks very evenly. But it's hard to clean. The range is divided into three so food particles get down in between there. So I have to get a Shop-Vac to suck it out once a week to make sure that I don’t have any kind of particles down there that might catch fire.

It's definitely high quality. It's a sturdy piece. It's been very consistent on temperature, both on the range and the ovens. The lighting on it is good. It's got the kind of classic design. We've been very happy with it overall. But the convection fan makes a noise now for some reason, so I need to reach out to them.

I wanted a gas range and Viking is the simplest one without all the bells and whistles. So you turn it on and it works. I'm very pleased.

It's a good range. But I've had a couple of issues and I've only owned it for five months. The most frustrating thing is the lead time. I ordered it in June and I didn't get it until March because they hand-build them in Mississippi. I've had two service calls already. I had a wiring harness burn up. Then I had the igniter shorting down instead of across to the burner. So it wasn't igniting one of my burners. I called customer service at Viking and they connected me to a third-party appliance service provider in my area. The process was pretty straightforward.

The range has been amazing. I love it. It's been exactly what I expected. It consistently produces great food and it's easy to use. It looks amazing too.

My husband cooks and he loves the range. He liked the burners and the power that the burners had. But I clean it and I hate it. It's a pain in the neck taking the whole thing. You got to take this piece off and then that piece off. Also, they sent us the wrong grates with the stove. So that wasn’t good. They did correct it. But unfortunately, some of the top of the stove got scratched because of the bigger grates.

We like the industrial solid aspect of our Viking and it's a nice range.

I selected the cobalt blue, and when it was delivered, the color was completely deceiving. It was purple. So, that was a big fiasco. But we worked this out. We replaced it from the showroom with a stainless steel one. Since I had it, I have two major issues. First of all, the burners change color and they're almost rusting kind of color. They're brass, so they're not really rusting, but they stained. I couldn't find anything to clean them with to bring them back to that brass-looking shiny look. Number two, there is a problem with the heat sensor that triggers the ventilation fan. It’s been an ongoing problem. After you cook a meal when you use the oven, the fan could be on and off for about an hour every three seconds. So, it doesn't take time to cool off. It just disconnects. It goes on, off, on, off. It could drive you nuts.

I like the Viking range. It’s fast. I don’t have a lot of patience, so I appreciate that I don’t have to wait long for everything. I do things on the stove. I heat things up and bake. I like those features. The only thing that I’ve ever had issues with is the star cut out on top of the flame can move sometimes and get in the way of the flame. Sometimes you put the wrong one on the wrong burner and it won’t work.

The convection oven is good. It's more consistent than the oven that I was using before. The simmer feature is consistent. It's going out to a propane tank. So it's not as consistent as it would be in a city setting. But I'm still waiting for one backsplash piece thing. Also, I bought an in-oven thermometer and I'm not certain is the correct temperature. I can't find anything in the instruction manual what these lights mean for when the temperature’s supposed to be reached.

I bought my Viking appliances in October. Didn't get them until January. When I got them, first thing that happened was the refrigerator was super loud. It sounded like water moving. I called the people I bought it from. That guy said, "I'm gonna have someone call you back." Executive Appliance came out to service and the tech was super nice. His name was Gabe. He said he had seen it before. I hadn't even had it a month by the time they came out. I said, "I shouldn't have to have this repaired. I should have a new one." So that went round and round. They had him try to repair it. The company where I bought it from wasn't calling me back. I felt like I was taken advantage of.

The range looks great and it works fine. It looks sharp. But I bought a propane range instead of a natural gas range, and so I needed the conversion kit.

We like the range, the way it's working and the easy clean-up. The dealer with whom I worked with, Jerry, is like an authorized dealer, and he knows these appliances. He was selling this for a long time so he was able to give us a very good insight. It was a great experience working with the dealer.

The customer service experience was fantastic. I'm impressed by with the speed in which they responded. I've been very happy with the range. The way it starts has been my favorite. Sometimes as ranges are a little touchy. But I turn the knob, and my range turns on.

We had a little problem. The wires got burned inside from the gas. They were too close to the heat so they burned out. We called the company we bought it from. The tech came, he moved the wires and he put tape around it. Our Viking Range is fine now. But it's hard to clean those grills, every time you fry something or cook a steak and use olive oil, the oil splatters. The stove inside the oven is also very dark. There's not enough light. But it looks nice. It's big and impressive. There's also a lot of space under. You can get it under with a vacuum halfway so it's pretty high up. That's a plus where you can clean under the stove.

We had a Viking at one of our previous residences up in Maryland and I absolutely loved it. We went with another Viking and we love it. For some odd reason, I didn't even look, but when they delivered the first one, they delivered an LG. We have natural gas. So, the thing wasn't working. It smelled like gas. But once they brought the good one back to us, it works perfectly. It's great and it cooks well.

I like the industrial professional handle. It works well. It's basic, but it gets the job done and cooks well. But when I first purchased the unit, it had lots of issues. The structure was bent. It was a bad piece that was made. That couldn't be fixed. It was welded incorrectly. Then the waterline would dump all the water inside of the unit. It was a disaster. But Viking was excellent about getting involved in getting a replacement and having to come out and replace it. Despite how frustrating it was, they handled it well and did what they needed to. I'm happy with that.

We got our range installed in February and so far, the heating elements around the burners are far better than any range we've had in the past. It's a pretty good range, although we noticed that some of the chrome-covered plastic covers that go around the knobs look like they have started to melt from the oven being opened and closed.

I've had a terrible experience with Viking. They pitch themselves as a luxury brand and as a result, the servicing costs are astronomic and they have a very limited number of servicing options. That excludes having any sort of support people who would take on any of the servicing themselves. This means that I have found myself unwilling to spend the money to have it serviced by Viking’s reps because just the money is silly. There's nothing available online where I can find parts or/and service manuals. I've ended up modifying parts in order to get them to function.

The Viking range came with the house. I bought a Viking microwave, replaced that, and replaced the Viking refrigerator very recently. They seem to be good quality. I had repairs done on the refrigerator like adjust the ice maker and the water level in the icemaker. Also, a filter did not come with it that was supposed to be in it. But the licensed service provider has been great.

I'm surprised the Viking range is not as good as I thought it would be. I wanted it to be perfect because it cost 10 times more what my previous one cost. I expected 10 times more satisfaction but I had a lot better features with much cheaper ranges that I've owned in the past. The Viking range makes a weird noise when it's on. It gets so insanely hot and the metal inside goes concave or convex. It sounds like someone's punching the metal. It takes forever for it to cool down. It's annoying that the fan stays on after it's done cooking.

I like my Viking range. It works and it's not over imbued with electronics. The only comment I have would be on the extractor fan set that goes with the range. It's very bulky and noisy.

The dishwasher had broken already and had to be repaired. Other than that, I'm happy with the other appliances. I love the way the knobs on the Viking range are lit with LED lighting 24 hours. I also like the way all six burners are placed, the way the speed oven looks, and the way it works. Everything looks designed well.

Our Viking is the top of the line. It's a double oven and it's 48 inches. It's a wonderful oven. But I would have loved to have had self-cleaning, but I just got whatever they had. Also, when we ordered the oven, there was a problem with it where it couldn't be delivered. But all of this was COVID-related. They were taking forever and then just had to switch to another oven because we were waiting and there was a problem with the one that was sent to us.

Viking is a quality product. Everything including the delivery was great. The range cooks evenly. It heats up quickly and looks nice. However, every now and then, one of the burners has a hard time lighting. Also, there was an issue with the glass and we had to have someone come out and fix that. The guy who I called was very nice. But the technician in my area was out for a while so it took forever for them to finally come out.

I purchased a stove that is “supposed to be” top of the line and very expensive. I receive it and it’s not working (plumber thinks it is a regulator issue) and the stove door does not close properly. I call the company and they have no repair people in my area…Plymouth, Massachusetts. I don’t live in the countryside. Two things..why am I having to deal with repair issues on a BRAND NEW stove? Why is it not being replaced with a range that works when I spent $15,000. Absolutely unacceptable. I would never purchase from them again.

My husband likes to cook and he likes the Viking range. However, though it's doable, the grates on the top are shabby to have to move and clean inside there. Also, we’re still having a little bit of issue with the oven door. We don't have it for very long but when you open it, the springs are not working at all ‘cause the door would just fall. They came out and replaced them. It was okay for a day but the same thing happened so I called again. They came out and replaced them with some heavier duty springs that go into some other model. Now it doesn't just fall open, but it also wants to almost close back up. It's almost too strong. But they said to try it for a little bit and see if it wore them out. It's frustrating when you spend thousands of dollars on an appliance then almost immediately you start having issues.

I have a Viking double oven and it's worked beautifully. However, I've been dissatisfied about Viking for our kitchen. The freezer part of our huge new side-by-side Viking refrigerator freezer does not work. We can put food in it, but it's completely frosted. I have talked to Viking's representative in Atlanta via email and she told me that they are waiting on a part and that somebody's going to be contacting me. But I hadn't heard from anybody and I'm very frustrated.

I've had a Viking range in another home that we lived in, and I had it for about 10 years. I enjoyed cooking on it. For this home, I had a Viking range installed right around Christmas time. I bought it for the way it cooks. I like the way the gas controls on it. I've had a Wolf and other high-end brands but I just go back to this one. I had an issue with the range where it vibrated. It wasn't made properly for the space. So they ordered a new one and put it in, and it's been fine ever since. The technician was wonderful to work with.

The motherboard went out on the range and it didn’t work for quite a while. But Haywood Appliance finally got the part in, and got it up and working. We really like the range. But the hood evidently causes a flickering of the lights and we had to have it rewired because the installers didn’t follow the manual. But otherwise, once it got remedied, it’s been working so far. We still have a little bit of flickering, but not much. But it’s on its own dedicated line. Also, it kind of worries my wife sometimes because sometimes it’s gonna slow down its cooking time. Outside of that, it’s been wonderful.

I love the range. But it took six months for the range to get built. When I went to Warners’ Stellian to get it, they didn’t have any floor models. So I had to just order it and I didn't test anything. It would have been nice to have something to look at in the store. But the range works great. I like the convection baking. But I had an issue with the range. The fan was clicking and it was really weird. I wasn’t used to a stove that’s an electric one. I didn’t realize that it would keep cooling after you shut it off and the fan was rubbing against something. So Warners' Stellian sent somebody out and they took the entire team apart, put it back together, and it’s fine now. They fixed it right away.

I've owned a Viking range for almost 20 years and it was time to replace it since we were remodeling the kitchen. It was still working perfectly but we decided to upgrade. I love everything about our new Viking. It's gas and I like the heat conduction. It was hard to find one in-stock, but our experience with the purchase and delivery was amazing. It has a great warranty and we even bought an extended warranty on it. In the past, any time I’ve had any issues with my Viking product, they’ve been great about the warranty. It is too expensive, but Viking ranges last.

I've had plenty of Viking Ranges over the years. This time, I chose it purely for availability with the way the market is. I purchased it through an online wholesaler. We had some issues with the appliance right at first. But once I called to get it serviced, they informed me that there was a recall on it. They came out and did the fix or the recall. It seems to be working fine since then. In general, we like our Viking range.

We love the range. We like the six burners and how high the flames go. We really enjoyed it.

Viking is a phenomenal name in terms of stoves and microwaves. But the only thing I learned is it’s hard to keep the range clean because of the stainless steel. It’s not something you can just use common stuff. But besides that, I love it. Ours is a gas range and the quality is good. But on the oven part, it seems like it's trying to light every 20 minutes or so when we turn it on. We don't know if it’s because of the gas. So I have to have someone come down and fix it or take a look at it some more.

The range has very good quality. It looks sturdy and strong.

Viking had the style of stove that we wanted for the value. So far, we like the ease of cleaning of the stovetop that we purchased. I also like the gas range. It's not digital and there are less chances of things breaking down. The only drawback I have in the oven is that the top and bottom racks are hard to get in and out. They glide nicely, that's the great thing, but if you want to switch the racks out, it's more difficult. And the middle rack doesn't slide as easily as the other ones.

I got an updated Viking range model through an appliance company. As I expected, it's been very good. I would recommend Viking.

I purchased a Viking range through a reseller. I had one in my previous home. Viking ranges are expensive but they're worth the money. The quality is very high and I like the fact that they're made in the United States. I love the current range I have, especially the induction cooktop. It's my first time using one.

I always wanted a Viking range and could finally afford one. The purchasing experience was not good as we had to wait about seven months to receive the product. It was a supply chain issue so we expected it. Overall, we liked the way the range looked and the way it performed. But about a week after receiving it, the oven door would not close or seal properly. We reached out and that issue was resolved. The techs were good. The only one thing that we noticed is that the range doesn't have a timer on it. That's pretty odd as it seemed like a basic feature to us but apparently not to people at Viking. We found a way around it.

The Viking is okay right now but we got service to look at some of the manufacturing defects within 90 days and had zero follow-up from them. We had questions about how the brass had been tarnished already and it was rusting on the inside. So, I'm not happy with customer service. This is not a quality product. The service department looked at it and told us that we were complaining about nothing. There's no real difference in the quality of the appliances between Viking and Frigidaire and that's not a great place to be when they're three times the price.

We just sold our big house and we bought a home that needed a handyman special. Viking has such a nice reputation so we went with them even though it was an upgrade. They were offering a free dishwasher if you purchased the package so that helped out. Unfortunately, we've had a lot of problems. The refrigerator door and the dishwasher door were dented. They said they would get us a new door. But this was a brand new dishwasher and we wanted a new one instead of a new door. We fought for that. For the refrigerator, we got a new door for that.

I bought a Viking range because it came with a matching microwave, which is over the top. The microwave is okay. But I'm not too thrilled with the range. The drip tray is a little janky and the heat-up process inside is a little bit strange with how it turns on and off. Viking had a recall, which was a big pain with the gas line. The appliances are not made as well as they used to. We had to be six weeks without the internal cooking. We could still use the top part, which at least was helpful.

I was a manufacturer rep for Wolf and Viking ranges just for restaurants. The older I got, we wanted a nice high-end option that would help with resell of our house if we ever sold it. I love to cook and I like how the gas works on the Viking Ranges. I also wanted to have a specialized color on it. That was a nice option. But the quality of the one we got is horrendous. We have had a serviceperson out four times. Now, we have a recall and we have been waiting for the parts. That finally came in and a tech came out to fix the range. I have not been able to use my actual oven portion on either side for two months. The tech said he had to order other parts because when it was put together in the factory, all the screws were stripped and he had no way to get it apart to fix it.

I wanted a dual fuel and a simmer burner with a gas top. I did a Viking and the purchasing process took a long time because of COVID. So far, I really like the racks in the oven. I have propane so it burns hotter than gas does. It came with the correct orifices and it seems to simmer way better than my other gas range. I can put it on simmer and it won't boil. It doesn't burn as hot as most ranges do, which I like. I can go low or high. It has more temperature control. I also got a free dishwasher when I ordered the range and I really like it. It's quiet. I just had a little problem when there was a part missing. I called in and it was hard to get customer service.

I have a love-hate relationship with my Viking range. When I got it, the oven wouldn't turn on. When I finally got it to turn on, it would shut off. When it went to reheat itself, it wouldn't re-light. All I smelled was leaking gas. I had to have the company order the parts for it. A guy came out and he said there was something wrong with the burner and that I may have been given a refurbished oven. The other issue was the broiler wouldn't work. When the guy took that apart, the igniter was hanging off the top of the oven. It wasn't even screwed into the oven so of course, it wasn't gonna light. The range has been pretty much a bit of a hassle.

I like that Viking is made in the US. I got their product and the appliance vendor provided good delivery to my apartment. We paid a lot of money for this product and that's why I have to enjoy it. I like the way Viking makes very solid products. It's stainless steel and it's a heavy professional grade.

I had a Viking range for about 15 years and I’m miffed. I thought my new one would be like the previous one, but it's crap. On my stove where you turn on the knobs, the etching was missing. They had to replace the whole front of the stove and that took months. Then I got a couple of calls from somebody at Viking. They wanted to know if I was willing to just take a couple of hundred dollars to make it go away with the stove. I bought it because I thought it would look nice and that it would function. I don't want to see, every time I look at the stove, that it's missing the etchings on one of the knobs. So, it has not been the experience that I had hoped. I was disappointed with the whole experience.

When you do the grill in the middle of the Viking range, it takes forever to turn on, and sometimes, it doesn't turn on at all. So, I have to shut it off and reignite it again a couple of times to get it to work. I’m not sure if that's the ignition problem or if that's how it’s designed.

We bought Viking appliances through Build.com. We ran into problems with them and I would have liked to have gone back to someone that we could physically access. But the range is fine.

I’ve known about Viking for years and I decided to buy the appliances to put in my house. I was underwhelmed that all the appliances seem to be a lot flimsier than it used to be. When you ignite the flame on the range, my Kenmore puts out a nicer flame than the Viking does. A couple of the parts on my refrigerator and my dishwasher were damaged as well. I've been waiting since last July to get parts. They're estimating an arrival time of August, which I already have renters in the house for that time. The appliances are not going to be fixed for my rental season and I'm not happy about that. Also, Viking was offering a 5% cashback incentive when you bought a certain amount of dollars of Viking products, and they refused to give it to me on my refrigerator. They said I underpaid for my refrigerator based on what the dealership sold it to me for, but that’s not my fault. That’s pretty grimy.

Viking Ranges are supposed to work perfectly. So, I feel like I got taken with this $12,000 oven that I bought. It has its good points but I don’t understand why the proof function that supposedly exists doesn't work at all. It is advertised as having a proof setting and there is none. I bake bread every week and I can’t proof it in the oven the way I normally do. Someone came out to look at it and they said it's within the range of normal. I’ve got the same kind of answers from the customer service that this is the way it’s supposed to work. And you’re supposed to put the stuff for the broiler all the way down at the very bottom and hope that it works. Also, the gold metal on the grates gets tarnished the minute you use the stove and I have to do a special cleaning job in order to fix it. The stovetop is, generally, otherwise fine, though the oven part is a little uneven the way it cooks.

When I first purchased my first Viking built in double ovens more than 12 years ago, I was so excited. Over the last 12 years, the computer board failed after four years (2700.00)...the first time...and failed again about 2 years ago...so we were left with just one of the double ovens working. Instead of having it repaired (again), we decided to upgrade since we were remodeling our entire house. So last May 2021 we purchased the new 30" Electric Double French-Door Oven for around 11,000.00. Of course, Covid caused everything to be delayed.

I cook for parties in our home and I really like Viking very much. It's a wonderful brand. My mom has had a 48-inch Viking range for years, and it's been lovely. They're workhorses, but I can only have a 36-inch. That's as large a stove can be for me. My husband found a range on Facebook Marketplace. It was in a neighboring town and we bought it last fall, but I should have done more homework. The look is gorgeous, but I do not like the design of the griddle aspect on top. I know there are people who love that griddle, but I'd rather have burners. That's a consumer choice I made though.

Everything was broken on the Viking range when I got it. The door wouldn't close, the hinge was broken, the oven wouldn't get up to temperature, the burners wouldn't light, and the fan in the back was running like crazy. But they made good on it. They sent a really smart guy here many times. Other companies don't send repair people that know what they're doing but Viking did. It's a nice level of customer service I felt and the range is working great now.

I owned a Viking range previously and I liked the quality. So, I purchased a second one. I like the look of it.

The cooking is very even with the Viking range and the convection fan is still working. So, everything seems to be working well. It preheats fast and then seems to maintain its heat.

The quality of the Viking range was what we expected and the racks are easy to clean. We also bought a dishwasher, a refrigerator and a microwave, and we had nothing but trouble with the refrigerator and the dishwasher. The stove was fine though we had trouble with the grates on the stove. They rusted underneath.

We moved into a new home that was fully outfitted with Viking appliances. I've always thought of Viking as top of the line, amazing. It looks pretty, but our dishwasher, our fridge, every appliance I can name has issues. So, I'm not happy with it. I've had them come twice to repair things, and both times, they're back to being the same. My fridge has no drawers for vegetables because they keep coming off the track. So, I just took them out. So, I have a $10,000 refrigerator with no drawers.

The installation of the range was done by my plumber and it seemed like they had no problem doing it. So, in general, it was a great experience prior to actual usage. Everything was straightforward. But I've had a lot of issues with my Viking fridge that I purchased and the range. I hear this big pop when the range would get to a certain temperature and when I turn it back below the temperature, it would make that pop again. It was like a piece that was loose. So, I called the warranty provider. They showed up and did some work to fix it and everything works. But I still hear a little bit of noise. The guy said that’s how it is. It's like this one plate in the bottom of it inside the oven should be attached differently and the guy said that he has seen this a couple of times. They did some patchwork. So, I'm still not thrilled by it but it's not as egregious as it was the last time.

It took months for the range to get delivered. I was called by the people that I purchased it from to see if I still wanted it. Then, when it came, it proved to be another challenge. I was told that there's a tendency for the front panel to heat up. A neighbor has a Viking and that doesn't happen to his so after a few service calls, I just left it at that and nobody was open to exchanging it. I'm getting used to it but I'm not really pleased. It's been a little touch-and-go with the range and more so with the service provider. There've been a lot of hiccups along the way.

We chose Viking appliances because I felt like they were sturdily built, they're gonna last forever, and I like the look of them. The range we got showed up damaged so we had to schedule a repair right out of the gate. We also had a recall for some gas tubing. They shipped us the parts and we called when the parts came in. Then, they sent somebody out to do that. That was good. The range has been in and out there a couple of times but overall, we're happy with its performance. We also had an issue with the first dishwasher we got from Viking and they had to completely swap that unit out. And the refrigerator took almost 10 months to get, so that was difficult.

I like the way the oven racks glide out and the way the top of the range is all cast irons. Also, the knobs are really like beefy, they're really high quality. It does take a little bit of care because I gotta take those heavy grates off to clean underneath them but I knew that going in and it's really not a big deal. And because I went with such a higher quality stove and range from what I had before, the cooking experience has been different for me and it's been a learning curve.

Everything looks and works excellent. I love it, although it is too damn expensive.

We're very happy with the Viking range. The only issue that I have, which I think is a major issue and would have swayed my purchase to another brand, is that I purchased the hood and the hood came with no mounting hardware. I ended up having to pay somebody to do a makeshift structural mounting piece put on my ceiling. That was kind of crappy that I wasn't able to mount the hood that I purchased. But other than that, everything has been really good. I can tell the stove is almost commercial grade. That's one of my favorite features of the product line.

The first Viking range that I received was not working properly. The drip tray was broken. There were two of the stove parts that weren't lighting up. I was very disappointed with just buying something that cost so much money, and then not having it working properly. It was from the start and then, we had to wait a few months to get another range. Then, when they delivered it, the same thing. I had a problem with the pilot for the oven wasn't working. It worked the first day when they delivered it. But the second time I went to turn on the oven, that wasn't working at all. I had to get service back again and that, obviously, takes a long time. I'm completely regretting buying any kind of Viking product at this point.

Overall, it's a good stove. The only issue I don't like about it is the cleaning on the top. It's so hard to clean not only the grates but the black enamel. If you don't clean it right away, it's very difficult to clean after the fact. That, I wasn't expecting. With the other stoves, you wiped it down and you were done.

My wife is a pretty prolific cooker and she wanted a range that had the old-style open burners. She wanted all the burners to be the same and to have a full range of heat or no heat and that she would control all of that herself. She's quite pleased with the way the Viking range performs and the fact that these burners are very flexible that she can use them as she chooses instead of being pre-determined for a particular use.

We loved our old Viking 6-burner stove and cook often, but the stove was becoming worn out. Instead of buying a new range and stove, we decided to repair our Viking by replacing a number of parts to the cost of almost $2000. Among the parts we bought, we purchased new 6 new stove-top grates. When we received the grates there was some bubbling on the surface enamel which we assumed was a minor defect. But now, less than 2 years later, the enamel coating has burned off in sections and we have horrible-looking rust spots on the grates. When I called Viking direct, they said I waited too long and that they would not replace the grates, but would sell me new ones for another $750. What a poor response to a loyal Viking user.

The Viking range is really good. The burners and the grates are superior to the brand we had before.

When we first got the stove, the oven never cooked right. Whatever I would put in the oven, I never knew how it was gonna turn out and I had to constantly watch it. I had to stay around the house and watch to see if it was cooking. If you try a new recipe, it's like, “What temperature should I use?” I put up with it for years. Finally, the enamel inside started to wear off. I had to get in touch with Viking because I was really annoyed with it. I had these issues after all that money I spent on the unit. The quality was terrible.

I built a new house a decade ago with several Viking appliances. Despite the fact that one of my wall ovens was only used once or twice a year for family gatherings, both the wall oven and my 6-burner induction cooktop stopped working within the last 2 months. The appliance repair company recommended by Viking came to the house. He got Viking on the call. I could hear that the Viking service advisor was less than polite. Moreover, the cost to purchase 2 replacement control parts is $4,600 US plus shipping, customs and taxes, let alone labour costs to install. In the end I can buy replacement appliances (other good quality brands) at far less than the cost to buy the replacement parts.

We are very, very disappointed with this product. The technician came four times and still not fixed it. The tray is not aligned, the filters are very hard to take off, and there are some missing screws. One of the parts is on the way but it's not on the way. It's in backorder. Also, the flame of the range is orange sometimes. But most of the time, it remains blue. I asked the technician but he didn't have any idea about it.

I love the quality of Viking so far. I love the range with the griddle on it and I love how the refrigerator has a place for a pizza box down at the bottom. When the door wasn't closing on the refrigerator, a tech came out and it went really well. The only thing I may have a gripe about is that the microwave is only 900-Watts. I have to set it for a little bit longer because it's not as powerful as my previous microwave which was 1400-Watts.

I have a series 7 and that's what I like about it because it’s the best one on the market, by far. There’s only one other unit that has a 23,000 BTU burner, and I have two of them on this particular stove. I like that feature. The quality is great. It's a six-burner without the grill in the middle, and the back right ones sparked. It couldn’t work at first, but now, it works fine. I've had clients that we could be doing a whole new kitchen and they still want to keep their 40-inch Viking stuff ‘cause they don't want to change it out. That says a lot to me. The only one thing I have a big gripe on is every single knob plate, the chrome part is twisted. It’s not right on.

Viking's got a good quality product. I wanted something culinary and dependable that was why I chose Viking. But everything was on backorder due to covid so it took me a while to find the one I wanted. I found a supplier that could get it to me but the delivery sucked. Two guys showed up to deliver my 800-pound range. They were supposed to do the install for me too. I paid for that. But they just dropped the appliance and ran. I had to do the install myself. I definitely would not recommend AJ Madison to anybody.

My wife and I had purchased through the friends and family program, and we had excellent customer service through the whole purchasing process. We spoke with a few different people off the bat and talked with one person who helped us decide which devices we were getting. Once we were decided on that, she passed our information along to Arie who helped us priced everything out. Arie couldn’t help us so she passed us along to somebody else. Everything was good. There were always updates. We had the white glove shipping, and that was good too. Everyone brought things in and took all the cardboard out. We’re happy.

Something on the back of it vibrates when the oven runs. It goes slower, then vibrates faster, and makes a racket. Other than that, the quality is pretty good.

The purchase experience was good. However, I've been having some issues because the dishwasher that was sent is still not working properly. I've been without a functioning dishwasher for the last six months. Also, the smaller of the two ovens on the range wasn't working properly so a technician had to come out and repair that. Out of the three things we got, that was the problem, but that's gotten fixed. The range functions as I want it to.

The range has been great so far. The quality is fantastic. It's a very competent stove.

The quality of the Viking Range is acceptable. But the burners don't light evenly. The gas doesn't come out of those holes evenly. So it flicks on and off. Unless it is on high. The oven is also loud. It’s much louder than any other gas range we've ever owned. There was also a tremendous delay in receiving the product. It finally came out 11 months later after we had ordered it. But my personal favorite feature is the color. I love the blue that we selected.

Everything is stellar with the Viking Range. There is however one thing that's different. I like to simmer stuff. I cook spaghetti sauce, 20 quarts at a time and it's got to sit on that stove for four to six hours. It's got to be low and slow and I have a hard time. When I put the burners, even with the simmer thing, that’s no better than low. It's the same as low. The real problem is the gas is coming out so slow that it pops a little bit. Occasionally, I lose the flame so it has to reignite. But that's the only problem I have with that entire stove. There are so many good things about it. It's built like a tank. It weighs a ton. The racks are solid as heck. The grates on the top are solid cast. We got the range hood to go with it, too and that's also very neat.

I purchased through a dealer, and that was a good experience, other than things being a little delayed. That's normal at this point. Everything's been taking longer in the last two years. I love the range. I like the size, the burner output and the fact that I can do professional broil. It just functions very well. I have had some issues with it, but Viking has been great about taking care of everything right away.

The Viking Range is of high quality. I like the stainless steel finish. Looks good. However, there was a loud popping sound that was made when the oven reached 400 degrees. We had someone come out and they already had a fix ready for us, put it in and it took 15 minutes. They were mentioning that the pan expands as the heat gets up and it tends to pop back into place. They just screwed a couple of holes in it and that corrected it.

I've been having a lot of issues with the Viking range. A lot of it has to do with the installation. There have been a lot of noises and knobs that are not working. Also, the refrigerator is still not working. I called them to help me walk through fixing some of it. They were great at helping with that. This is a great range when it works and it's beautiful. However, Viking is lacking a bit in the customer service department. They're higher-end appliances and we need to be able to get customer service to attend to us faster because we are using the appliance.

The quality of the range is good. But, it's a six-burner and it's in three sections. Every time you cook, if you wanna clean up afterwards, you have to remove the six burners and lift all three of those plates up, because stuff gets stuck between the cracks of all three plates. So, you have food lined in the cracks of the edge of the oven, in between the middle and the left and right plates, the covers that slide down around the burners, and the surface. So, that's a real pain in the neck. It's an 18-piece scrubbing thing that you have to go through. I hate that it's not self-cleaning.

We didn't receive the Viking for a very long time. It was 8 months and we still have an issue with it to this day. The guys have come three times to do repairs with the igniters. The tech said that the range wasn't assembled correctly. It's been rough. We've had to call the actual place in which we purchased it from, but dealing with that part was extremely long. We never got answers and we had to keep calling.

The Viking looks good and it works. It's a good quality range.

The delivery of my range was fine. The only problem was that my Viking Range also included a Viking microwave which went out after 10 uses. They shipped me an additional microwave and everything's been fine. Other than that, I like everything about my range. I recommend Viking very highly.

The Viking Range is a good product. The purchase process and the delivery went great. But I have two homes and I like my GE Monogram better. It has more bells and whistles than the product that I purchased. But that would be just because it's my preference, not because it doesn't work.

We had a horrible experience with our Viking range. We've had it installed in November of last year and our oven has not worked since installation. The range is very expensive and I did not expect to not have it function. Technicians came and they were rushing. This first repair was a misdiagnosis. They looked up the code and the code told them what was broken. They ordered the part. They replaced the inducer motor or the motor for the fan. They told her everything was working but as soon as she tried turning it on, it didn't work. We had them come back out. They then diagnosed it was a bad control board. It's been since early January that they ordered that part. They got the board a couple of weeks ago but they scheduled me for April 18th or April 11th because the company was going on vacation.

The Viking Range looks nice and it works.

Viking is a very well-known good brand. We got their range and the burner knobs were there but the griddle and the oven knobs were not in. I had to call Vikings and they delivered that. I love the range. But the area between the stainless steel lip scratches easily. Other than that everything's been fine. Viking is a little bit more expensive. For anyone that could afford one, I would absolutely recommend it.

The range is large and stainless steel. And it feels like it has high build quality. I coordinated a fix on a gas leak through email. Viking had to send the repair guys out a few times to figure out the leak. They were attentive and followed up.

Our Viking range works well, though having an issue. One of the slide-outs isn't working properly. But it heats up a lot faster and cooks better than our old stoves. I definitely like when the racks work great and they pull out nicely.

I love the Viking Range. It's the best range I've ever had. Everything about it has been absolutely amazing. The top of it is so easy to clean. Everything pretty much wipes off of it. Cooking-wise, everything has been fine. The only issue we had was there was a sensor for the electronic ignition on the oven and the broiler that was broken in shipping. That was a little disappointing because we were trying to have it installed for Christmas. But they ended up fixing it three weeks after Christmas. It's worked perfectly ever since.

I've used Viking Ranges for many years in different properties. The professional look of the range and its quality are the great things I like about it. I also like the consistent cooking and the oven temperature. Viking's customer service reps are very responsive and easy to work with.

I have a friend who remodeled their kitchen five years ago, and they have Viking and the kitchen looks so chic and had clean lines. I went with a six-burner and a full range. The home that we purchased, we seriously upgraded the kitchen and there was a cooktop and a double-stack range which is not my style. I was raised with a one range and I liked the versatility that Viking provided with the 5 Series range that we have. I looked at others and it's just the right size. The six pilots is perfect because there's more room to cook. The space in the conventional oven is large enough, both the top and the bottom, to heat up the turkey and also the casserole and the dressing at the same time. I have the Viking hood and the switch of the light that illuminates the oven range needs to be adjusted because the light blinks on and off. But so far, everything is great. I'm very pleased.

I liked Viking's ruggedness and reputation. Our range is easy to clean. Although, there are aspects of it that are surprising. My youngest daughter managed to rip one of the knobs off very easily. We had one of the stoves for at least six weeks. So, serviceability is difficult because of supply chain issues. Otherwise, it has been a positive experience.

We had a lot of small hiccups because of COVID and because of the supply chain issues. Initially, we purchased our Viking stove through Best Buy. But it kept getting pushed out and I wanted to get our kitchen up and running. So, I ended up finding a floor model out of Stockton, that had the piece in stock. It had some scratches on it but they were very minor and they guaranteed a six-month warranty. They delivered it and got it in service.

Our Viking range is great. We like it because the oven itself is bigger than anything we've had. Then, the stovetop is fantastic because it's got a griddle on it. My daughters love that. We've had a lot of great use out of it.

The Viking range was so pretty. I got one that's jet black with rose gold accent. It's one of my fancy splurges for the kitchen. My house was being renovated and the designer did all of the ordering. The installation of the range was easy. They had a nice team come in and set everything up and level it. The range works really well. I like the fact that you're not actually sitting the pot on the burner. You're sitting it on the little metal thing above the burner. It's set up pretty high from the burner. There's an indentation in the burner so the flame is set down in the indentation, which means that it keeps you further away from the flame. You have to work very hard to burn yourself. That's a really nice safety feature.

We switched it to Viking and I've been really happy with it so far. But the back of the range has a cut-in, assuming that your gas feed comes on the left side. Our feed comes in on the right side so we had to slide the range out until we were able to move our gas feed to the left side. If it had probably cut out going across it and the air would cut out, that would have been much better than having a big cut-out only on one side.

We've had a very poor experience with our Viking. I had to return it to the store twice and then ultimately replace it with a different brand altogether. Most of the issues stem from a true ignition type igniter which is how the Vikings operate. So, when you set it to cook, it goes tick, tick, tick, and then lights itself up. But then, it shuts down. Also, to maintain temperature every few minutes, it tick, tick, ticks and fires up again. Once it comes up to temperature, it has clanging sounds.

Our experience with the range so far has been very nice. The only thing is that when we're trying to light the burners, they don't ignite really quickly. The cleanup of ours is manual but we haven't had issues doing it ourselves. The only downside is that there's no thermostat and you can't see what temperature the oven's at. Other than that, I recommend purchasing one. Just make them give you an oven thermometer. For what you pay for the stove, I would think they would give you one of those.

We were promised the delivery date of our Viking Range was some time at the end of June of last year. But we kept getting pushed off. We were told it would be two more weeks. It just kept going and going. Finally, we got ahold of somebody high up in Pirch who said that we might not have it until the middle of this year. We started calling around. I decided that if I couldn't have a Viking, it was okay because I just wanted an oven. I hadn't had one in almost a year. We finally found someplace in New York that had a model that we ended up purchasing.

We wanted the kitchen to be more of a showplace than just an average functional kitchen. We ordered all of the appliances at the same time in January 2021, but they weren't delivered until end of May. So, there was a long delay in the arrival of the appliances. We had them all there at the same time before they would start the remodel of the kitchen. Everything was on backorder at that time. There was a lack of inventory everywhere. We knew that going in, and most every appliance brand we looked at had some sort of delay on it. And we wanted all the appliances to match so we ordered accordingly and waited, which put us farther down the list on the contractors list, which was a long delay.

When I went to see the appliances and I saw the Viking stove, I fell in love with it. It was six burners. I got a 36-inch wide for the oven. And at this point in time in my life, that is what I needed. It's easy to clean. The power of the burners is the biggest thing. I've used the convection a fair amount. Although I can't use it now because there has been a recall on some part of the oven and I'm waiting for that. I can't use the oven but I can use the range top.

So far, I love my Viking range. It feels very solidly built. I like the way the burners are quite hot but have a lot of control. I bake a lot and the heat is very consistent. It works great. Also, it is easy to clean. I'm sorry I didn't buy this sooner.

Viking support has been good. There were a couple of issues with my range when it first arrived but they found somebody local to repair it. They found time on the schedule, fixed my range, followed up and they came back. It was all positive. We really like our range. But it should have arrived without any problems.

We built a new home 14 months ago and had Viking appliances put in it. But my Viking range has been broken for 12 of those 14 months. The repair guy would fix one thing and then something else would go bad or he would uncover something else that was already bad. They were out four times before somebody said, "We don't ever do this, but we need to replace the range." So, I ended up getting an entirely new range. But there's not been one day that it hasn't been broken and a ticket was open.

My Viking range is new and one of the burners sometimes just continuously clicks. Plus, one of the lights isn't even in the thing that shines down on the knobs. I got a Viking dishwasher with it six months ago and I already replaced that. We got rid of it as it had some sensor error and we were disappointed with our experience. I talked to Viking about it but I haven't called about the oven yet. I got to have them put the light in on the knob as there's a hole where there's a gap where that might go. But the guys that came out and installed it did a very good job. Still, sometimes when you walk by, you smell a little bit of propane. My house is big so you don't really notice it, per se, but I noticed it. Then, they didn't level it right.

I have a full Viking kitchen and I'm not enjoying the customer service that comes along with my purchase. They only have a two-year warranty on that stuff, which is fine. That's their policy and they can do whatever they want. In the grand scheme of everything, I called Viking because my wife and I, we cook a lot and we really use our professional kitchen as it should. At first, I went to register online with Viking and I was able to register one item. Then it said to call customer service. So I called customer service, and took photos of all the items as well as their serial numbers. I got an email back saying they're registered and they're all out of warranty. I thought that was impossible since we just bought them. I was very frank with them and I explained it through the email.

Our Viking range is a powerful, nice piece of engineering. It works. It's really sturdy and it looks good in the space, too. I like that it's not super digital and it's more analog because that crap breaks all the time. The only thing that we weren’t totally sure about was when you turn the oven off, there's like a fan that gets the heat out, and it will continue to kick on and off. That's the first time we've had anything like that.

I heard about Viking over the years being quality, so I was excited when I could finally get my own. I got my stove in November and we would hear this loud noise as we were heating up the oven and I didn't worry about it. It sounded like metal bending and I said, "Oh, it's just new. It just needs some time to loosen up, warm up, get used to -- just to be operated." But it kept happening. My daughter's like, "Mommy, I don't know. This doesn't sound right. It keeps doing this." We finally decided to call. First, I called the place that I made the purchase from and he didn't return my call. So, I decided to call Viking directly and they were very helpful, told me there was a recall on the part of that particular series, and then the ball started moving. They took care of it, told me what was going to happen and what we needed to do.

Viking is a valuable brand and it conveys quality. Purchasing our range was super easy. We looked at a lot of local, brick-and-mortar stores here, but no one carried it. They weren't carrying a lot of different things because of inventory issues with COVID. So, we ended up ordering it online through a website called Appliances Connection. We got it within six weeks. So, it was great. Install was seamless. I'm pretty happy with the rebate.

We like our Viking range. It cooks well, heats up nice, convection works well, and it cleans well, too. Another reason we liked it was because they had a discount if you buy a certain amount. We got a rebate back. That kinda helped over the Wolf.

My wife saw the Viking range and it was pretty. She liked the bells and whistles. It was dropped off during delivery, my contractor installed it, but there was a problem with the board. One of the lights wouldn't work and one of the burners wouldn't ignite, so we ended up getting services on day one. It's been working fine since. It's weird getting used to a non-digital oven as this one's a lot more manual so that was a little bit of a transition. But I like it more. It seems like fewer things to break. The oven heats and it seems to circulate just fine. It cooks everything just fine. I show it off to everybody. They love it.

The purchase part was easy. But we went through three different units before we got the right one. The first one was defective. There's a piece called a bullnose, that's where the knobs are on the front, and it wasn't seated properly on the range, and the door was crooked. The whole thing was shifted to one side. It was minor, but at that price point, it needs to be nearly perfect. And that took nine months to get. The second one came two and a half months later and it was also defective. It had some quality problems on it. It showed up, we pulled it out of the box, and the installer took it back. The third one came two months after that and that's the one we have and it's fine. It's an electric oven. The temperature is off by 25 degrees. So, we bought our own thermometer that we keep installed inside of it so that we get a bit more accurate readout. Other than that, everything else has been great. It looks good. It works well.

The quality is good. The only thing I don't like about the range is the burner is chipping already. Other than that, it's a great range. I highly recommend it.

Other than the big oven door, my Viking range is great. I can put a couple of whole cookie sheets in there. There's plenty of room to do whatever you wanna do. But the big door, unless I stick something in it, will not stay closed when we cook. It leaves a light on so I have to put something in to close it. I love my Viking a lot but the oven door is a pain in the neck.

The igniter didn't work and the center oval burner had a slight twist, so it would not even sit flat on the stove so that the flames could go through it. It took two months to get the parts. Those two things were unusable. I tried to bake and it took two and a half hours to bake a pie because all the heat kept escaping out of the oven. So that drained our propane.

My choices are limited when I go to 36-inches as far as the manufacturers. Viking was one of them. And at the time, they gave an incentive. When I bought the range, I got a free Viking dishwasher. The quality is good. When the range was delivered, there were some scratches on it. The store that I purchased it from had somebody come out and take care of it. I used the broiler six months after I bought the range and it didn't work. So, the appliance store sent out whoever they use for repairs and service and they were able to fix the problem.

We love the Viking range. We got it through a third party and received it in a week. My contractor did the installation so it was great. I like that the oven and the space for the burners are big.

We like our Viking range. We like the extra burners and the large surface on the top. The cleanup has been okay. The only thing is we smell some gas when it's on Convection Bake. One of the burners had problems with the igniting, but I was able to adjust it and get it to work properly. The quality is good overall. As far as performance goes and the quality of manufacturer, those also seem good. We're happy with our range. It fits our space and I would recommend it to people in a similar situation. I just don't think it's for everybody. It's very pricey.

It took a lifetime and a half to get the range because of COVID. Once we got it, it sat in the garage for a while while we waited for things to happen in the kitchen that were also delayed for a while. Then my contractor and I installed it with no difficulty whatsoever mostly because he knew what he was doing. The quality control of the range is great. There's one little tiny nick in a piece of have stainless steel and we've got one of the burner knobs that sticks ever so slightly.

I'm not really happy with my Viking Range. It's a bit overrated and it's not as good quality as it's supposed to be. The pullout grades are cheap and the door doesn't have a great seal to it. Also, I'm having trouble with my burners and the range is brand-new. I'm a Wolf guy and this doesn't compare to the Wolf range.

My Viking range is great and I really love it. It's a beautiful stove and I love the classic look. I have more of an elegant kitchen and I think it really adds to the whole look of the kitchen besides being a great appliance as well. The convection oven part is a lot better than the Frigidaire I had before. I also like how the simmer seems to be a lot better 'cause I can put the flame really low.

I was supposed to get 2% back from my original purchase. Also, when I registered everything online, I got to choose from different stuff like utensils and I never received any of that either. Other than that, I like Viking. But I'm just a SubZero, Wolf kind of guy.

I like the idea that Viking is made in the US. I also like the idea of the prestige of the brand. I fix and flip houses so whenever I have it in the budget, I'd like to go Viking because it helps with the resale. Their customer service is very accommodating. There is a bit of a challenge of me being on the West Coast and them mostly in the South and the Eastern Time Zone. But I have no complaints. I like the styling of what they do. I like the industrial look of them and how the range fits into a home. Sometimes, the Viking ovens can run hotter than they should. So I had a crispy turkey for Thanksgiving. But that was kind of my fault.

The Viking appliances are made to last. Between this refrigerator and my old refrigerator, for some reason, the things wouldn't last as long as they do in this Viking. The different departments and the bins in the refrigerator makes it so you can put things in different temperatures. That’s a heaven-sent. When you're a chef or you like to cook, you need things right there. You don't need to be running around the kitchen. With all those different drawers, I got the vegetables in one thing and I even have wine in one of the compartments. So, it's an excellent piece of equipment. It makes cooking easier. My favorite feature of the range is the simmer. But I like the one on the right-hand side in the front because I like to cook things and get the heat high on it. You could cut up two chicken breast that might be cold and put it in there, and it would get nice and hot where it would start to brown. In a normal stove, that would not happen.

We had a service call because one of the back burners wasn't lighting correctly and they were pretty responsive. But it took a few days for the local service team to contact me and they were three weeks away. I took everything apart and I cleaned everything. I took it out in the garage and I blew it out with the air hose and it worked fine. But I do have a problem with the boiler that won’t stay lit. I have to call in for service on that. Other than that, the quality is pretty good, although the fit and finishes could be improved a little bit. There were blemishes in some of the stainless steel that I would not have expected that I would have to polish out.

We purchased Viking appliances excited about the quality of the product. Since installed, the 5 Series Range has been nothing but issues. We first contacted Viking about the issues in April 2021. Over 8 months, multiple emails to Viking (because no one will ever get on the phone) and multiple service visits, not all the issues are resolved. The most significant issue remaining is the fan. When running, there is a loud, metal on metal rattling sound. It has been one of the issues from the onset, but Viking has not even acknowledged it! When the service tech heard it, he had no idea how to resolve and apparently did not even note it in his technical write up. Over the past month, Viking has stopped responding to my emails. I am beyond frustrated with the product and the lack of customer support from Viking. Avoid the company because you will get no support if you have an issue.

The range is amazing and it's like the centerpiece for the kitchen. But I've had igniter issues, the hood has a switch that broke, and two of the ovens didn't work. Although I'm sure it'll be amazing once it gets fixed. It has a feature where it lights up in the front and I can light it to white or a royal blue. In the evening, when I turn on all the mood lighting, I usually turn my stove on because it's beautiful and it’s lit. I love the range and I recommend it.

The Viking range is great. It’s a stove and an oven, and it works. It’s strong, clean and I haven’t had any problems with it.

The oven that we bought from Viking took about eight months to ship and when it came, it was damaged. We had to wait another month and a half to fix one part, so it could be fully operational. So, I don't have a lot of confidence that the rest of the machine is going to last that long. The broiler specifically had to be rebuilt in our house. The microwave hasn't worked properly since installation and after three months, we finally got Viking to replace it instead of fixing it.

I had an electric range before and Viking is better. It’s a very nice range. Also, they have good customer service. As soon as I called, they gave me an answer for my little problem. The installation was wrong and they said they would send someone to fix it. Then, I called back to say that it was already fixed.

The door of the range wasn’t aligned but Viking fixed that right away, and the cooling fan was making a noise which they’re going to replace any day now. The service has been great. I called twice and they sent out someone immediately. I would recommend Viking. It’s great.

Our house was under construction for two months so I didn't get to use it for two months after it was delivered. When I first used it, the switch was not working and did not light up the fire. I still have to call in to Viking for repair. But the exterior of the range looks great and the quality has been good so far.

Viking is very sturdy. It seems like it's something that will last a lifetime. So far, we've been happy with everything. We use the range a lot. We grill a lot of steaks and we use the broiler afterwards. We've never had a broiler with that type of heat before. So it's been really good.

We purchased a free standing Viking Professional Range for our kitchen remodel. After a couple of years the griddle went on one night by itself and started a fire in our kitchen at 3am. Needless to say this was a harrowing experience. We had to have our entire kitchen and living room cleaned and repainted. The response from Viking was to send out a repair guy and change the control. Viking offered nothing for the cost of the fire damage and pushed back on helping out with even providing a new griddle cutting board.

We were very excited 4 years ago to be able to afford our first “professional” range. Purchased a Viking and it was terrible. $1000 motherboard repair followed by a broken door. Dumping today. Nice waste of $5500. No customer support from Viking during any of this. Not even help finding a repair option in our area. Will never purchase another Viking product.

Purchased a new Viking cooktop, Installed Dec 9th, left burners randomly shut off. Called Viking for service. First service company never came, no contact. Called Viking issued a second service ticket. Same results with new company. Contacted again on 15th assured it would be resolved within 48 hours. Christmas came and went, cooked for 15 on Coleman stoves in the yard. Called again on the 28, fully dressed down by sick/grumpy customer service rep. Told they currently have no service company for Nth Florida and that I would have to be patient and wait on them to find one. Asked for unit to be replaced, barely a month old and never worked and flatly told no. Will never buy another product from this group again.

I like the range and the dishwasher seems to work well. But the refrigerator was kind of a disappointment. We've had repairmen out four times in the last couple of months. I thought maybe they finally fixed it, but it’s still not quite right. We built the whole kitchen around it. If anybody asked me right now, I would say I wouldn't go with Viking.

I was replacing an oven that I had for years and was gonna go buy new appliances. Plus, I wanted an electric range. I looked at Viking and the quality of the appliance was pretty good for the price. The struggle that I had was I could not see the exact stove that I bought because nobody had one in Columbus, Ohio. I could see pictures in the brochure of what Viking looked like and looked at it online, but I couldn't see it, feel it, or touch it. So for me, it was a big risk and a little frustrating. But it's been great so far. I like its oven capacity a lot.