Viking Ranges Reviews

I like that the burner of the Viking range is bigger than the other ones so I bought it. But I don't like the range. There is too much problem with the oven. Within six months, the oven is not working properly and there is a problem with the cleaning. The large shaft doesn't come out. So you have to maintain the range. When I turn on the burner, it goes right away sometimes but sometimes it takes four attempts to put on. Viking sent me some specialist and they told me there is a problem with the part. But the range is just one year old and it's expensive too. I never recommend this product anymore.

I bought two Viking ranges the same day. I heard it worked well. One of them is great. The thing I wish they had was a clock and a timer. However, the other one's a piece of junk and I can't seem to get it fixed. When it gets fixed, it works well. When you have problems, you have lots of them. When I get one part fixed, something else is wrong with it. First thing that happened was it would not bake. It would only broil. Then when you turned on the convection oven, it sounded like a 747 was landing in my kitchen. We got the 747 part fixed then the guy ordered a part to get the bake part working. That now works but the oven light doesn't come on. Now, he has to come back again with another board. The part mishaps has been going on way before Thanksgiving and the gentleman I finally got in touch with was kind of rude.

I had a Viking range when I lived in Southern California for 20 years and couldn't kill the thing. Initially, I purchased it for status. It looked so great in my house. With a culinary background, I quickly found out that this range was amazing. It performed. I moved and could not take it with me. We finally built our forever home and one of the requirements was that I bring that Viking back. I have a whole Viking kitchen.

We have had a Wolf before. We had been led to believe by our salespeople that the Viking was on par with the Wolf but sadly, that was not true. It's a very expensive unit but it doesn't perform. It's something that we probably paid two or three times for what it's worth in terms of its performance. It's an extremely bad value for the dollar. We got scammed. I've reached out to our local company where we bought it from and I've let them do the communications for me. Nobody from the Viking company has ever called us. We'll never buy a Viking product again.

The Viking hood that goes with the Viking range could not be installed in my house because I do not have 10-foot ceilings. We had to purchase a non-Viking hood to match the range. We did need to call in a repairman because the ovens weren't lighting nor were they maintaining the heat and the interior lights weren't coming on. He said that they were not plugged in on the interior. We had been using it for a year and exactly a year later, without moving the oven or anything else, it became unplugged from the inside. But because it was still under warranty, we had it serviced very quickly. The quality has been superb.

I went to culinary school and we used Viking ranges all the time so I know that they're reliable. They cook well and very evenly which is awesome. They usually don't break which is very good. Unfortunately, we had some problems with the one we got. The racks in it don't slide out. We also had a problem with one of the burners that wouldn't light. We're still waiting for pieces to come in for a few months now. The company has been fine but since they've come to fix it, we still haven't heard anything about the parts coming in. It would have been nicer to get kind of like an update.

The Viking range is a good range. It has high heat. I selected it because I do a lot of stir-fry and I wanted something that has good heat control. However, it has some rattles that I don't like. I did have somebody come in and look at it. He corrected a few things and said, "Because it is a custom kitchen, there are some places that the range touched," which he said normally wouldn't have been the case in a traditional installation. He seemed to have a reason for it.

Viking has got a reputation that it has a very good product. We had a Thermador before and had problems with it so we decided to get a Viking. My husband's a cook and he decided this was what he wanted. When we called in a warranty issue with a fan for the stove, the people from Monterey who handle their warranty repairs came out. The guy was amazing. He did everything that he could find that needed to be done and he was here a few hours.

We've had a lot of problems with the Viking range. The repairman has been here twice. The hinges on the door have not worked properly. When you close the oven door, it kind of falls loose again a little bit. The lights are on all the time. The guy put in new hinges but the oven wouldn't turn on. It was some computer part. I've been super disappointed.

Viking was high end, but cheaper than Wolf. Also, it's relatively easier to clean than a Thermador. But Viking's quality is mediocre. If you're deciding between a Wolf and a Viking, you should spend the money and get a Wolf. But if you're deciding between if you want to go high end or low end, I'd get the Viking because it is a nice brand. Everyone mentions it when they come in the house. The supplier that I bought the range from was amazing. They were so great in working with Viking to make sure I was under warranty.

I've had the range for over a year and the only issue I’m having is servicing for things. It’s been making some noises and banging, and some of the dials aren’t adjusted. I called a couple of times and sent in a couple of requests, but I couldn't get anybody in my area. I'm in Edgewater, and apparently, there's nobody that services any part. So that's going to be worrisome.

The delivery was good. CG Appliances did a really good job. They were able to get it installed pretty easily while we were doing the remodel. So it looks nicer. But the broiler went out. I contacted Viking and then the day before they were supposed to come out, the broiler started working again. I like the range and the fact that there's a lot of power on the front burners. But it's a pain to clean.

The range doesn't have as many features as I would like on the one that I got, but the quality is good.

Stove shuts off and then doesn't go back on. Have to restart over and over. Had a repair service twice already in a year and a half. Viking said I would have to pay for service request. I think this stove is a lemon. Very disappointing.

Our home is new construction and not our permanent home. We plan to live in the house 50% of the time. We moved in October 20, 2020. We purchased all Viking kitchen appliances and mind you this is our first Viking purchase and will be our last. After the first use of the stove top, it started rusting. The front panel and the back vent panel. No chemicals were used to clean. All I used was dawn detergent, water and a microfiber cloth. After contacting Viking we were told that we have a 90 day cosmetic warranty so they are willing to replace the parts that are rusting. Huh??? The oven had not been used or the oven door had not been wiped down. The microwave or dishwasher had not been used either at this point. So Viking was to just replace the parts that are rusting and I'm to hold my breath that nothing else rusts in the 90 days or it will not be covered. Am I the only one who thinks this is unacceptable?

I've always heard good things about Viking. Several years ago, I heard bad things about them but I decided to give them a chance because they are out of Greenwood and my niece lives there. I chose Viking because it did have a good reputation. Plus, they offered the free dishwasher to come with the range. Building a home, that was an incentive for us.

I saw a Viking Range for the first time when I was 13 in Architectural Digest and I wanted it ever since. I finally was able to get one. I did look at competitors but the Viking Range was my favorite. I love that it's built with such quality and such simplicity. It's the best of design. It's not overfussy. One of my big worries when I got it is whether or not it would be easy to clean. But the fact that the parts all come off and you can just throw them in the sink, I was surprised by how easy it is to clean. It's everything that it needs to be. We got good service and it's a good product. It not only works well but also we enjoy the experience of cooking on the range.

One of the burners of my Viking range doesn't light all the time but it's also 10 years old so that's somewhat understandable. It seems like it's good quality. The most important thing to me is that it will kind of last. However, I'm trying to buy a griddle cover and it's an older model so it's not super easy to tell if the griddle cover they sell now kind of will work on it.

In my last home that I built, we put a Viking range and a hood in it. I did research on it at the time and it was one of the highest rated in Consumer Reports. From experience with it before, I went to purchase another one when I redid my new kitchen. Everything’s been fine with it and I’ve been very pleased. I love everything about the range except two things. The first is the old stove I had had individual grates for each burner and I miss that. With this one, I have a five-burner stove and it's got three grates. I would prefer to have each burner have their own grate. It's easier for me when I'm cleaning it to be able to lift one of the grates to wipe out the area which needs to be wiped down. The second issue is the knobs. There should be a safety locking device on it for children.

The Viking range is a pretty good range. It's got high BTU and the stovetop is especially pretty good. I do have some concerns about the oven though. The temperature seems to be off from what you set it to. Otherwise, I have no complaints about the quality.

We redid our kitchen this summer and it was a collaborative decision between my wife and I to go with Viking. They got good reviews and we liked the color options. We went with a special color. It took forever to get it delivered but once we got it, it was functioning well and it's good so far. We like the different size burners. We have the six-burner so we have the variation in the BTUs. With the hood that we got, the fan is very powerful. It's got a nice light which is great. I also submitted my mail-in rebate which came which was nice. I had a little back and forth with customer service about that but they were very helpful. It might have been an outsourced team but they were super nice regardless.

I inherited the Viking Range on the house that we bought. It's great and the convection feature in the oven is nice, except that it does some weird things. The electronic igniters sometimes will just keep clicking even after the burner is lit. The technician said it happens when it's wet or when it's more humid. I've never ever had that happen before and with Viking being top-of-the-line, I would not expect that. Still, Viking is durable and it looks nice too.

I heard about Viking 15 years ago but I just was able to afford a Viking a couple of months ago. I love the way the stove looks with the legs, which is what I love the most about them and then, I love the way it cooks. It makes my food taste different and it cooks faster. I always heard that Viking was top-of-the-line, which was what I wanted, and that made me purchase it. My range has been magnificent. I wouldn't buy no other stove but Viking. But the purchasing process was horrible. Had I known that I could have dealt with Viking myself, I would have gone straight through them.

I was looking for a larger stove, a 36 or a 48, and I wanted one with 6 burners. I looked around and I bought a Viking range. We love it. It would be hard to have a cheaper range now and to go to something without all the features that this one has. The burners are very hot and the oven is huge. The only thing is it would have been nice if it was a self-cleaning oven because I’m lazy.

We went with Viking because it was highly recommended but the doors of the range we got were off and they would stick out to one side. The quality was horrible. They brought me another one and I told the guys to make sure that the unit is okay before they remove the one that I had. When they opened it, the guy said it’s worse than what I got. They took it back and brought me a different one. The one I ordered was a Series 5 and when the man came from Viking, he looked at them and said he was gonna move me up to a Series 7. It still had a little bit of a problem but their guys came and removed the bottom plate and kind of played with it. Now, it works perfectly.

I have a lot of problems with Viking. The oven is really loud. When you set the temperature for 300, it goes to 300, and then it tries to go on and off just to maintain the temperature. I can hear that on and off sound -- the clicking and the sparks -- in the living room which is a good 30 or 40 feet away. I don't know if I have a faulty unit or that's the way it's built. Also, the dishwasher doesn't really clean really well. I've looked online and at the manual. I tried to tweak things like settings and gears. I also make sure I use rinse aid and high-quality detergents but there have been some issues. One more thing was the fridge. When I set it at a temperature like 37 degrees Fahrenheit, things start freezing in the back of the fridge. If I put a jar of olives towards the back of the fridge, it gets frozen.

I got a very basic range and I like its quality. It heats up quickly. But I noticed when I put a pizza pan that I could fit in my old oven in this oven, it goes up onto the lip of the shelf.

Viking had a real good reputation and it’s considerably more expensive than others so we expected a lot more from it. But right now, we're on the fence about it. We found out the range was damaged when it was installed and we had the local vendor, AllSouth, come out and look at it to see what the deal was. They said it could be fixed and it could be 5,000. But even if we replaced it, they were somewhat reluctant to say they feel safe with the internal portion of the gas part of it. That made us still somewhat reluctant to use it.

We purchased ours about two years ago, but it has only been installed for about six months. There was an issue where the company we bought it from didn't deliver several components for the stove, and we didn't realize it until well after it was purchased. They couldn't do anything to help us. It was difficult to get in touch with the Viking parts department and identify what the correct pieces were that we needed to order to fully install the stove. But the stove served us well since we've gotten the parts we needed and had it installed.

I got my first Viking for its name brand. The range is okay but for the price, I thought it was gonna be better. I probably could have gotten more features in a different brand. I got the plain Jane Viking range and it doesn’t do much of anything. When the striker on the oven comes on, it’s kinda loud. My contractor has a Viking and when I asked him about it, he said that they tend to do that. I was kinda concerned about that. Other than that, the quality seems to be fine and the range seems to be working fine as well. The burners are very even.

We wanted a high-end range. We needed something ultra dependable and something with great reviews. I cook a lot and I use good quality pots and pans. We use a lot of cast iron skillets and Le Creuset. Everything that's out there right now is even broken in the store. We went to Lowe's a couple of times and the grates of some of their higher end ranges were snapped in the store. It was pretty dumb. Another big factor for us is we did not want a display board. Our previous couple ranges had that kind of electronic stuff and we wanted dials we could turn. We understand there are electronics in there but I don't need a pizza setting or anything like that.

I went around to a lot of different stores, saw the different functionalities and I liked what Viking had to offer. The range has a great quality. I like the burners, the burner heads, and the way that it looks. I like that you're able to proof the dough in the oven. I also love the French door oven option that Viking has. Their team has been great too. I had an issue with my oven and I got it resolved pretty quickly so I was very happy with that as well.

I bought a Viking range because of the way it's made and its performance. It’s the second one that I bought. I sold my other home and the new buyers wanted that range. There was nothing else on the market I would look at. I would buy it again. There isn't anything I dislike about the range. It does a beautiful job. The design is beautiful too. I love the style and what it does. Everything is great on the stove. I wish I had a proofing feature though because I bake a lot.

I bought a house and a Viking range was already selected by the builder. So far, I already had to call out the technicians because some of the rings did not ignite properly with the spark. It seems the igniter is extremely fussy about the distance of the conductor the spark starts from to either the inner circle where the gas comes out of or the outer circle, which is to stop the food dropping down into your stove. They are two pieces of metal and if it's too close to either one of them, then the spark does not travel enough distance in the air to actually ignite the gas. Basically, you can't switch on the gas using that igniter. It's a bit of a pain in the neck. When it stops igniting, you have to go and try and work out if it is too close to the inside or to the outside. You try and bend the thing. It would be really good if they had a bit of a more reliable electronic ignition for the rangetop.

I'm very happy with Viking products. I consider them very good and very well-built. It's very reliable. I had the previous Viking range for eight years and there were no problems at all. It's a very good brand that's why I wanted to have it. However, the process of this particular case of me getting this range on a deal (I found a great deal of a new unpacked range for almost half the price) and the things that followed weren't great. I got the range, brought it home, installed it then there were some problems which I reported in my communication with the company. It was quite lengthy to get the proper technician to come and look at it.

I like to cook and I liked the look and feel of an industrial kitchen. I've seen Viking ranges in other apartments. I read that they are quality stoves and ranges so I purchased one. I've only had mine for a month and I like certain things about it. The stovetop is great. The heat and the flames are instantaneous and the igniters are quick. The temperature levels are really high. In that regard, it's been good to cook on. But the oven is a big down point since it's not working. It's a big part of the unit. There's something's wrong with the igniter. It's clicking a lot and it's not getting to temperature. I spoke with somebody yesterday and the interaction was fine. I felt like I achieved what I was trying to do. But I haven't heard back from anybody about making the appointment so somebody can come and look at the oven. They hire out locally.

I like the look of Viking's range and they made purchasing easy for us. When I was buying it, they had a special wherein I would get a free microwave. Plus, I didn't feel like I was getting pushed into something I didn't want. We had an issue when the first range showed up with some markings and scratches so we had to return it. The next one we got had a problem with the bottom right range igniting. Still, the range I got in the end works fine and looks good. It has four burners. It also has an open burner and I like the BTUs on it. I also like its low simmer feature.

My friends recommend a Viking range. We went to the Pacific Sale and checked out the quality. We liked it so we decided to purchase it. At that time, they were on promotion and the price was good. We like the appliance.

I bought my Viking range from Best Buy and they had it delivered. They were very helpful. I like the volume of heat that the range can produce on the burners. The only thing that they could work on in terms of improving it would be on the simmer function. Sometimes, when I turn it down to simmer, it goes out then it'll click and the spark will come back on. Other than that, it works great. The quality is good.

We appreciate the quality of the brand. The 7 series in particular had a lot of the newer features that could be useful, particularly in how we cook. We're really enjoying it. It's very high quality. We really like the broiler. We really appreciate that. We also like the setup with some of the lower BTU range areas. It's been great. We also like the high simmer approach on the top left. So you can go right from high straight into a really controlled simmer. The Viking dealer was great. We use Plesser’s in Babylon. They had great background and nice expertise. They could walk us through the features. They were incredibly helpful and worked with us on all different pricing.

The range came with our house and the quality is not very good. It is not self-cleaning, which I don't like. It cooks food. But they can upgrade the design. It’s a large oven but it's insufficient to put two standard sized cookie trays side by side. So you get this bigger oven but there's no benefit of the oven, only the benefit of the extra burners on top. We had to get an extra oven. Maybe their top-of-the-line models are better. This is an entry level model but it's still a $5,000 oven.

We had the range installed about three weeks ago and we love it. This is a Series 5 model and the one thing that we don't like about it is the fact that the knobs got that little blue marker at the top and we thought it would lit up when you turn it on to show that it's on, but they don't. It's there just to show the off position. We do have the LED lights under the panel that come on, but you've gotta physically look at every knob to make sure that they're in the off position to make sure it's not on a really low simmer where you can't see the flames. They should put a light on each one of those knobs to show when you turn it on. Other than that, it’s performing well. We cook a lot on it.

We did a direct replacement of our Viking because when we had it put in and turn the oven on, it wouldn't work. We had to wait three weeks because the guy couldn't come. When he finally came, he had to replace the thermostat. But it was kind of a fiasco when they came to install. The gas pipe wasn't on code so we had to redo the gas pipe and they haven't come back. But the technicians have been excellent to work with. The guy couldn't help that our gas line was not right. He was trying to do the best he can to get back. It was delayed a week or two weeks to get it hooked up.

I've been a cook for many years and I was always fond of the brand. I was torn between Viking and Wolf, and even Monogram. I did a lot of research on all three, and then ended up choosing the Viking. I like the dual oven. That has been convenient to have. The amount of ranges I have on top helps as well, that I can glide the pots across the ranges to move them from one to the other. I also love how fast it heats up. I feel my range took my cooking to another level.

The quality is good. I like the simmer quality. However, I'm having difficulty cleaning the top of the range because it says that you're only supposed to use soap and water, but that doesn't clean it. I went to Trail Appliances - one on King George, in Surrey, and the new one in Cloverdale. I went to two branches to try to ask them about accessories for the Viking because I wanted to get a grill cover, and I also wanted to ask them about how to clean and the maintenance, but they weren't very helpful. I have the six plates and the grill. It's a 5 Series. I would like a better engineering of that particular product. They should have made at least one of the plates a small one, because it's six large plates.

We wanted a happy marriage of performance and utility so we figured we'd buy Viking. One of the big things involved in my purchase was BTUs, the power of the burners. I had something which was similar but the Viking range outperformed anything that I've ever used. It's so much more efficient. I also have their microwave and we’ve had zero issues with it. We're super happy with it. I had paid for installation and delivery because that was part of the whole package. But with COVID, they couldn't do it. I just got my handyman to come and install it and it was super easy. The performance has been amazing. I love cooking on it. It's one of those free-standing ranges. However, the convection oven button blew out in about a month which kind of surprised me. I had used it once. Once I turned the convection oven on, I could not turn itself off. It was still under warranty so I did call Viking.

My mother-in-law and her family use Viking. I like the durability overall. I just like the look of them. Also, I feel good about the quality and the overall performance. It works great. The only minor complaint I have so far is that the little copper piece where the flames come out tends to get a bit clogged just from cooking. You have to clean those out really well to make sure that the gas and the flame stays consistent. That's the only small complaint I have, but it’s not a big deal.

We bought a home that's a few years old, and it already had appliances in it as far as the refrigerator, oven, and microwave. Because I was doing a very large remodel in the kitchen, I needed my appliances to match. We've heard really great things about Viking in the past, I didn't think twice about it. Well, was I ever so wrong. I should have just redid the whole kitchen for the amount of money that I ended up spending on Viking.

We were switching from electric to gas so wanted a new range. My wife liked the look of the Viking range. The sales rep knew all about it and the delivery was good. The range has a great convection oven and it bakes good. The gas top stays at a good temperature. We're pretty happy with it.

We bought a house and it already had a Viking range and some other Viking appliances. I had an opportunity to use the old range, and I liked it. It was a good range but it was like 20 years old and essentially needed to be replaced. So I went with Viking because I had an opportunity to use it and the price also played a role a bit when compared to Wolf, and then the features. I had issues with the oven not working. I bought the range through Best Buy and they had to bring two service people out to get it fixed. I've been a little disappointed that I did have issues with the oven not working and a couple other things but, overall, it's a good range.

I wanted upscale appliances and I wanted to buy American. I had a general knowledge of the Viking brand and I liked the products themselves. They were really pretty. I got a solid chef kind of a range. It was very attractive. It has good features and layout of the burners. But the range had a number of issues along the way. The last issue was the ignition wasn’t working in the oven. The repair people were prompt. They were good.

My experience has been horrible. I planned and did everything right. I wanted to make sure I researched. I wanted to support the country too. What I was thinking was either Miele or Viking. Miele was made by Germany while Viking was made in the US. I've built my house and everything we use is made in the USA. Pacific Sales told me to go with a Viking. I asked how was their service and they said everything is perfect. When we called them, they said it would take longer. It was about closer to Thanksgiving time. They said it takes about eight weeks to build it. Somehow, somewhere, somebody called me one day and said they had one Viking unit sitting in the warehouse. I asked if it was a return unit and the guy said no. They brought it to the house and installed it.

I liked the look of the Viking Ranges and the reviews on them. It didn’t quite meet my expectations, but I'm pretty happy with it. The front door is just a little crooked. We had a guy come out to service it. We are reasonably satisfied with our experience with Viking.

Everything is fantastic with my Viking range. The brand was associated with high-end quality, durability and functionality and I wasn't misled, that's for sure. I really liked the fact that it seems like a commercial kitchen, but yet there are some modern aspects to it. It works how I want it to work. While I don't anticipate purchasing another one anytime soon, I have no doubts that if I ever needed another range, I would be coming back to Viking.

Our Viking range works when we want to use it. It looks nice. It's also fairly easy to figure things out quickly without much of a problem. We don't have any issues with it.

I got a Viking range for matching my kitchen because I had already bought a Sub-Zero. The quality is excellent. It controls the heat quite well.

We liked that the Viking range had the griddle on top. We also liked that their controls were dials. The JennAir was more electronic. We didn't want to deal with any issues with that in the future. The quality is great. They're very sturdy and easy to clean. We use the griddle a lot. A couple of months ago, I had a problem with one of the brackets in the oven. It wasn't rolling out very easily. JennAir had someone here to fix it within 48 hours. The tech came and then ordered the part. JennAir was very responsive that way.

I do like my range so far. It heats my food which the oven is supposed to do. It feels sturdy, reliable and doesn't have a lot of bells, buttons and whistles. It looks as though it will do what it's supposed to do for the next 20 years. My expectation is that because it is expensive, I'm going to have it for a long time. It is easy to clean. I'm not a big cook, but my understanding from people who do is that it's important to have the temperature consistent inside of the oven. That's one of the things that Viking is known for - even heating. So if ever I take up baking, I'll find that to be true.

We purchased a home that had been remodeled with a Viking just before our purchase. The range is kinda basic but it's really good-looking, feels high quality and heavy-duty. We have a good perception of the overall quality of it. It's fine and it's working pretty well. It needs to get a couple of the burners adjusted but that's kinda expected with a gas range.

UPDATED 12/11/2020: I've had an appliance repair person to the house 5 times since then and the cooktop is still having issues. Good luck getting a return call from Viking Customer Service. It took 3 calls (with messages left) to get a call back the last time. I just left another message today. The repairman left after replacing the burner plate and was sent a faulty switch by Viking so it's still not working. Never again will I purchase a Viking appliance. I tried to buy American and help out my fellow Americans, but it's no good. I don't know what happened to this company. I'd always heard good things about them. We have a Viking double oven and a Viking microwave as well. NEVER again.

Viking Range is a good range and we haven't had any issues with it. It looks commercial grade but for residential. I like the quality and it cooks well. Also, their representative was helpful.

The company has since responded and offered a very reasonable discount on the purchase of a new item.

The Viking range cooks quickly and really well. I like it. We bought it from P.C. Richard. We had a problem with the installation of the range but getting it fixed was fine.

We were looking at gas range at the store and Viking was the one that we liked. It's made here in America and the quality is good. My favorite feature is the conventional oven. But when you open the oven, it has a metal sticking out that if you clean it, you'll be able to feel it and it may be dangerous. You can cut your finger. We didn't realize this until my mom was trying to clean it. So I've been trying to get them to come out and see if they can fix it, but I haven't heard from them.

We had a little problem converting our Viking Range. The person that ordered it accidentally put in for natural gas and we have propane, so we had to get a converter. We bought it through Best Buy Pacific Home Group and they helped us fix the propane issue. They gave us the converter kit for free. Since that has been installed, we absolutely love it. We didn't think we would use the griddle a ton, but we actually used it a lot. It was surprising.

I went into Best Buy and I liked Viking Ranges' setup more, and then I heard that the house was gonna go up if I had Viking. The customer service online, the man that came and helped replace the glass, everything was great. He was very nice about it. The range makes my kitchen a lot prettier. It's definitely more of an upgrade and works better than anything I've ever had.

I went to the building in Manhattan. It has all the showcases and that's where I picked out the Viking Range. I liked their reputation and the price point. Then I called Appliance World and they had it shipped to my house. During delivery, it came damaged as the bottom trim piece was dented. I called Appliance World and within three days, I had the little piece over here ready in the mail. The fact that I went from an electric grill to a gas grill makes a big difference to me. It's been about a year now since I've had it and it's been a good stove and hood.

Viking is in my budget range. Also, I've read a lot where they say Viking will have good maintenance. There will be people who will come out and fix it when something's broken. Maintenance is important. I like the consistent heat. The range has been cooking well. Every time something's not working, I have called the dealer and they have helped to contact a local maintenance supplier.

My daughter has a Viking range and I've always wanted one. The parts are made in the USA and the repairs are cheaper than other high-end ranges. Also, I like the look of it. The range cooks really well. It's a professional type range. But there is a design flaw and I've had to call a repairman out twice. And this stove costs as much as a car. It's a six-burner stove and when I clean the one on the front right, that ring touches the igniter and it pushes too close to where the flame comes out. When that happens, that burner won't come on. I was gonna call Viking because they need to fix that. For me to pay all that money for that stove and for me to have to go in and wedge it apart with a butter knife when I clean it is not acceptable.

We bought our Viking range through Best Buy and the customer service was good over there until we started getting the appliances. They said it was like a white glove delivery. They took everything apart and installed it and it wasn't smooth. The fridge door was damaged and they swapped it but it wasn't good. They brought another one and it was exactly the same problem. We had to change it two times. They left that plastic that covered the stainless steel of the fridge. They didn't remove it well so it's hard to get it now.

We remodeled the kitchen and we wanted to go with something that was of really good quality and something that was gonna last. It felt like Viking was the way to go. We have some friends that have Viking appliances, and they also recommended it. We bought our Viking Range at Best Buy. It was delivered and hooked up. Everything was fine from the beginning and we love it.

We moved into this new property here and we had to choose appliances. Viking is a very well-known brand in the United States. It’s professional. There is very little in the market of professional ranges with six burners of this particular layout and it's one of the very few ones now who can offer that for domestic use. So, we wanted a Viking. The quality is very good and I’m very happy with this range, with the exception that is something with the igniters. Those are imported from possibly outside the United States and that is the problem of the installation and the security of the ignition, which is one of the only very few things that needs more attention. But my wife and I are cooking fans and we like the enormous power you can get out of this range. It is all cast iron so it is how I expect American products to be. Robust and lasting for the next 50 years.

We thought that there was an issue with the range. After speaking with several people, those individuals from customer service didn't know about the product and how it works. So, we had to have two specialists come out to look at it. The first one couldn't give us an answer, and the second one looked at it for about two minutes and said that the issue we were having was completely normal. It took us about a month to feel like we were using it safely before someone said that and we didn't expect people on the phone to know exactly what the product is. We haven't used the range to its full potential as of yet but we're happy with it.

We got a bunch of Viking. Also, all the fire stations in our local county government have Viking equipment in it so we stayed with them ‘cause it’s better than residential equipment. Then we had a problem with the oven and it was the left button on the stove. I called Viking, they gave us a reference number, and a company called Top Notch Appliance was supposed to come and fix it. They were supposed to call us to let us know when they were coming but they never did so we called them and they were closed for two weeks.

We bought a 6 burner Viking gas hob, for its trusted reputation and reviews - what an expensive mistake! Since installation we've only had problems starting with the wrong gas jets supplied (6 week waiting period); then the dials wouldn't turn to ignite the burners (a continuous problem for 3 months); once this was functioning the electronic ignitor unit became faulty and has to be replaced at 50% of the cost of a NEW Viking Hob! This is clearly a faulty unit and should be replaced at no cost to us...

My Viking range is the second one I've had and I really like it. It holds temperature well. It's a beautiful piece of equipment. It's the best center point of my kitchen. The one thing I don't like is that if any sort of dirt or debris gets on the pilot or the starter, it can be a bit finicky. Otherwise, I love it. Somebody came to look at that pilot because I thought it might have been broken. The technician came and it needed to be cleaned. That was a good positive experience. I had to talk back and forth with a customer service person regarding the warranty because I didn't have a receipt. I just had the serial numbers. But they’ve sorted it out. It was easy.

We've had Viking for a long time in our family and the range fits with the design of our kitchen. We got it from a local dealer and they were easy to work with. However, the quality of the range has been a little bit surprising. For the price, I'm surprised that we've had issues with the burners not working compared to other ranges we've owned from other manufacturers. We had someone out to fix our Viking dishwasher which had issues, and at the same time, they addressed the burner. Although after they addressed it, it was broken again so they've been out again. So we've had bad experience.

We really like the look of it more than anything. We like the stovetop ranges and the double oven. It's nice when it's working. But the two burners aren't working. We called within our warranty time but we haven't heard back from them yet. Also, I wasn't real sure how to clean the griddle and we kind of had a hard time with that. I wish I would have had a little bit more instruction on how to connect griddle from where we bought it at Best Buy. But we've been pleased with it overall.

I got a range, a dishwasher, a microwave, and a refrigerator from Viking. But I'm not happy with any of them. I had a problem with the burners of the range. It's really easy to move the igniter if you're cleaning it and when you take the ring off. But if you move the igniter too close, it won't ignite. You have to bend it back into place. I had to bend it back in place initially to get it to work. Also, the finish on the grills that come with it on the top came off on it in four months. I called Viking and figured they would send me a new one. But they said it was not covered and that it was cosmetic. These things are supposed to be pretty sweet. In general, I’m super disappointed in the fact that it’s 10 grand on a package and I’m not happy with any of the units.

I'm seriously disappointed in Viking. Redid my whole kitchen and got a good deal to get all Viking appliances. The fridge drawers don't stay closed. Yes we leveled it. But the worst is our stove top. The induction range stopped working three times in the first year. Had both sides replaced. Then a month after my warranty was up the second side let go again. Customer service then wanted us to pay to have a repair man to come and say it was not working. That was done and we got a 1200$ plus time estimate to fix it. Customer service was not helpful and for some reason we can not submit a complaint on the website. I now have 2 plug in induction stove tops from Canadian tire sitting on my 4000$ range that have worked well for 3 years. Don't know what to do with my range now. The only upside is the oven. That works very well.

A friend told us about Viking. We liked how they had better deals and professional quality. We got one of their products and it's been working well so far. Cleaning it has been easy.

I like to cook a lot. The first time we were making tamales on our Viking Range, the corner of the stainless steel thing got burnt. I told Viking and they replaced it. But now, they tell not to put the flame too high. Plus, when my two little girls bake, they sometimes burn their stuff. This is because they put 350 on our Viking's oven and it gets to 475. Also, when we're doing cupcakes, the fan that turns on pushes the cupcake on the side so they're not evenly round. My little girls miss our old range. We paid a lot of money for our Viking so I expected it to be good. I'm not so happy with it. I'd rather go to Home Depot and buy something there at a fraction of the price.

I’ve called Viking Range several times for various questions since we bought a house with a Viking built in refrigerator. Unfortunately, the previous owner did not leave any of the user manuals behind and unable to locate the model & serial numbers. Hope from customer service and Stuart from the service side were a huge help. I was able to find out when my refrigerator was made and some of other mechanical information I needed. Our refrigerator is just over 20 years old and beautiful. Love the simplicity and clean lines. I would never have gotten this type of support from any of the mainstream appliance companies which I have tried in the past with other kitchen appliances that I have owned.

Viking is a well-known brand and I'm the manager of the property who call them for maintenance and service. We got the Viking ranges when we did a big renovation. The designer was the one who specified the appliances and he brought up what would be the best fit for the property. Appearance-wise, the Viking range is great and that's my most favorite part. But we've been in a pickle regarding the stirring iron thing that goes on top that got rusted. We called customer service to figure it out warranty-wise and although Viking seems to be interested in helping, it fell into a bit of a limbo because the contractor ordered appliances much before they moved them to the property. I was the one who has to call and try to coordinate the necessary replacement and I was told that warranty-wise, we are out of warranty, which didn't help. And to date, the problem is still not resolved.

Viking was running a special so I bought my range from them. I got a free under-the-counter microwave which is what I was needing at the time. I was redesigning my kitchen. I like the range and I'm using gas instead of electric. It's been good except for the main door. Whenever it closes, it doesn't always turn off the light so I have to push it close a little harder.

My old range was dead and I was looking at Wolf or Sub-Zero. Viking's price was right and availability were why we went with them. I had talked to the dealer about a couple of other things and they really strongly suggested the range. It made sense, and I’m happy with what we got. I really love it but the door doesn’t quite close. I needed to call and figure out how to fix that, but COVID screwed up everything. Other than that, it bakes well and the burners work well. I'm thoroughly satisfied with the experience.

We had a Viking range in our previous home and then we moved and we updated our kitchen. We wanted the same appliances that we had in the other home because we liked them. We got the range, the hood, and a dishwasher. The leads broke but they sent somebody out for free within a couple of days to fix it. It was all covered. I was very happy with it and everything has been perfect since the tech came out.

We chose the Viking range for the BTU that it is putting out. I've also heard that they are very long-lasting. They professional ranges compared with our standard ranges. I love everything about it. I love the broil temperature that they have in their oven. I love their racks because it slides out, while with other brands, it doesn't. If they like to cook a lot at home, I'd definitely suggest picking a Viking over anything else out there if you like to cook at home.

We were doing a total renovation and I looked at a variety of options. I like that overall the Viking had the features I was looking for. I'm looking for the long-range sort of usage of it and it's value holding up including some point reselling the home and whatever. We really liked the double oven feature part of the range. One time, we had a problem where a light would not turn off in one of the switches. They had somebody come out and troubleshoot it. It took them a while to figure out what was going on with that but they were very good about getting right back to us and servicing that. And it is under warranty. But even so, I felt like in any event, they would have addressed whatever the issues were. So far, we've had an excellent experience with them.

We bought the whole set from Viking. We had some problems with the range but Abt took care of that. Since then, there has been no problems and it's been great. Overall, we're happy with Viking and with the appliances.

We got our Viking range used and we got it at a really good price. I like the quality. I feel like the electronics and stuff in it seems to be kinda problematic, but that might also be because it is older. We had issues with the oven and a new control board was ordered and that fixed everything except for the broiler. Now, we’re just trying to fix the broiler problem. Other than that, my experience with Viking themselves is great. They gave me the history of the appliance and I was able to figure out what work had been done on it before. I was really happy with Viking’s technical service and support. And I like the way the range looks and it cooks great. You can feel the difference just in the weight of the appliance we took out compared to this one. It's made much more solidly and well-constructed than typical appliances.

My overall experience has not been very good, not with the Viking range itself, but with the servicing and the people that I had to deal with. The door does not close all the way, so the light has been on for almost a year. This is pre-COVID and I’ve had so much trouble trying to get a service call. I was bounced between that it’s still under warranty and then it’s not under warranty even though I bought a service contract. Also, I kept getting passed between the service contract people and the corporate people, so I kinda gave up. The light is finally going out, but my point was that because the door doesn’t shut all the way, I don’t know that it’s properly heating the interior without the heat escaping. I’m sure it takes a screwdriver and a small adjustment and I would’ve been happy.

We are building a brand new house, so we went to the appliance store and they showed us all kinds of different options. I knew I wanted the 36-inch or I want it bigger and I want the more commercial-like because I like to cook and I like to bake. The Viking range is what the sales guy had and he showed us. We were interested in the dual because I know an oven is nicer to have electric for baking and stuff like that and the gas for the top. It's very nice.

The Viking range was built in the house that we bought. My wife looks pleased with it, but I have heard her complain that cleaning it is a bit involved.

My wife wanted a Viking range and the purchasing process went smooth and fast. The quality is great. The only thing is the door hinge of the oven is a little weird. It keeps on popping out and I just pop it back in. I don't think it's to the quality of Viking but I never reached out. I don’t think they're gonna give me a whole new door hinge. Besides that, everything else is perfect. It works great.

I love the Viking range. I was looking for a larger range, and I liked the fact that it has two ovens- the regular oven and another one. The griddle is awesome and my husband loves all of the burners. It’s also pretty to look at. I ordered it through a catalog and when it was delivered, the delivery people left it outside of my house. They said they would come back to bring it in the house. Then they said it was damaged. I tried to have it picked up by them, but they wouldn’t do it. They said my husband signed that it was okay. My sons had to bring it into the house and when they brought it in, they broke one of the knobs off. But otherwise, the stove was not damaged. I had to call Viking to get a new part and they did a fantastic job. I would highly recommend Viking.

We received our range and it was installed in our home. Everything worked fine for a day. Then, the oven stopped working. We called for a service technician to come out. They came out, did some adjustments, and nothing worked. He couldn't get it to fix so he said that we got to order new parts. I told him that it is a brand-new range and I asked why we need to order brand-new parts. So, it arrived faultily.

Viking always had a very high-quality name and it's one of the higher-end appliances that you can buy. Aside from that, I'm a big person that grew up where you didn't rely on other countries for anything and with Viking, everything is made here in the USA. It provides jobs for people here and the quality isn't junk. Compared to that, I've been seeing a lot of things deteriorate in products that were imported into the country.

We purchased our apartment last year and everything was installed already. It’s all Viking. We’re quite happy with the equipment. Everything is working smoothly and the range is great although we have an issue with the noise. It took me really long to have the technician come over, which was probably a few months but he came and looked at it. He said that it was a manufacturer issue so, he put a few bolts on the back. The noise is still there but it’s less. I like that the microwave is spacious and then, my stove is good. The oven is okay too, even though I prefer to have an even bigger oven. The fridge with a French door freezer is big too but I will benefit more if the freezer compartment would be larger, but it’s okay. We still fit it. We’re just a family of five people but we need more space.

I've seen Viking Ranges in the past in the stores and we decided to go with them because of the quality of their products and name recognition. We got a commercial pipe stove and we like the way it looks. We do a lot of cooking. We bought the range at National Appliance up in Wilmington, Delaware and they were very helpful and very knowledgeable. They walked us through the different competitive brands such as Monogram, Wolf, and Viking. They showed us the pros and cons of each one, and what other consumers that purchased them liked over what model over the other, which led us back to the Viking. So far, our range is everything I thought it would be and the glides in the oven racks are our favorite feature. We also try to maintain the oven and clean-up has not been an issue.

Everything's working fine with our Viking range. However, we need a replacement part and it seems to have taken quite some time to get that part. There was a problem with the door, in the door handle. It happened in January when it was discovered, and we still haven't had it resolved and the COVID-19 pandemic hasn't helped. But I've enjoyed cooking on the top and we also have a double oven as well. It all seems to be working well.

I had a friend that had a Viking range. It was reliable and I also like the way it looks. The Viking range was good, once I got it fixed. My favorite feature would be how quickly I can cook a meal, the burners get hot and the oven stays relatively warm. The feature that I do not like is on the oven, how the temperature resets. If it gets up to 400 degrees, and you’re baking a cake, and then, it stops. Once it reaches 400 degrees, a fan comes on, it’s like I have to cook the cake a little bit longer. I dealt with my home warranty company. I think it was the igniter switch but it took of months to get the part ordered. But that was the only bad part.

Viking's reputation stands out. Their price point was okay as well. We use the propane gas model. Their service has been good. We had a couple of bad items that came in with it, but they fixed it via third party. Ultimately they did everything they could. Viking sends out books that are probably inch-thick that tells us what to do. I think they’d be better off if they do a follow-up call with their clients to go over it and walk through since you spend $20,000 on a range.

I was a little disappointed in the delivery from the vendor that I got the range from. He kinda just threw it on the front door and left. It wasn’t installed, so I had my contractors install it. But there was some damage. I don’t know if the guy damaged it on the front kick plate right under the oven. Once I called, they sent someone quickly and replaced it. Overall, it’s a great product. I’m in the hotel business and I’m familiar with stoves and BTUs and capabilities.

I’ve known about Viking Ranges forever. I felt that it had everything that I needed at the price point that I could afford. I wanted a Wolf because everybody has a Wolf and raves about it. But I thought that it was out of my price range. I wondered where could I get something of equal quality but without all the bells and whistles, which was why I bought a basic Viking range with no electronics, just the straight goods. We dealt with Trail Appliance and liked them very much. The salesman there had the very same Viking range and was really positive about it. They also offered a free set of pots and pans once you bought your Viking range, but I’ve contacted them twice, and nobody has gotten back to me about it. That bothered me. Other than that, we couldn’t be happier with the experience. The range's quality is excellent. My favorite thing is how hot it could get and how low it could go without disruption.

We like the quality of Viking. They had a wall oven, the French door design, and both my husband and I fell in love with it. We compared it to the only other product out there that I'm aware of that had a French door wall oven, which was GE, and it didn't compare as far as quality. We've had our Viking installed in November of last year and we have had several issues, but it they are all being resolved. The wall oven had a heating issue where it took too long to heat up. There was a panel that just got replaced this week, and that is not working. And then on the range, the glass in the oven door slid around a little bit. It took a while to get this issue resolved, but we have just found out they're gonna replace the entire range.

This seemingly well-designed professional oven fits nicely with contemporary decor, seems well insulated and well made. Some things to be aware of:

I liked the actual look of the Viking. It's the commercial look that I wanted for my kitchen. I was redoing my kitchen. I love the quality of my Viking. It's great. It's really nice that it's just like an old-school type. You turn the knob and it goes on. There's no timer. It's very simple. I didn't realize it until I brought it in the house because I was used to the oven, but I do like it very much. It's very easy to clean.

I’ve had friends with Viking and I thought it was a really good one. But mine has had a lot of trouble. My range was put together wrong so it burned out wires. It won’t work half of the time. I’ve only had it since November and I probably cooked on it three months out of all these months I’ve had it. It’s not really good. Viking sent someone to look at it and they worked on it one time, replaced some things, and got it going. But something else went wrong and maintenance people were sent to check it but Viking refused to pay for the service.

I like Viking products. It’s like residential/commercial use. We cook a lot and I like the burners on our range. They are very good burners. So far, the quality of our range good. The only thing I don’t like is that the oven don’t have a timer on it. I didn’t realize that it didn’t have a timer until we started using it.

My wife liked Viking Ranges because of its quality. The last couple of ranges that we bought were not Viking and we didn’t like them. We bought our Viking Range through a retailer in Tupelo. We’re happy with it but we have an issue with condensation coming from underneath when we’re running the oven. We paid extra for this trim piece on the bottom that goes on the front so things wouldn't go up underneath the stove. Then the hot air coming from the oven is causing that water to condensate and drip out. Also, the fan is really loud for the convection oven.

Viking exhaust works great...but. One of the knobs broke. So I looked it up to buy a new one and maybe a spare. What did I find? The knob has a ridiculous price.

We got a slide in six-burner, dual-fuel Viking range, which I absolutely love. It's fantastic. I haven't had any problems with it. The hood is great. I felt like the Viking was more substantial. It was a little bit better built. I tried the Wolf, and I felt like the knobs on the Wolf were not as solid. They felt more jiggly. The Viking range felt very solid. When I pushed it in and turned it in, it's all super solid. I'm very satisfied. It was a very expensive range, but it is fantastic.

I worked in the consumer electronics industry about 30 some years ago so I was well aware of Viking. We were building our house. I have a friend who's a chef and we consulted him on a number of different products, and the Viking range was the one that he recommended. I bought the unit through a Viking dealer. Pacific Kitchen and Home was great. It's a Best Buy thing. And then, we've had it serviced once and there were just problems getting parts, and part of it is where we are. There's no local place around here, so we had to call a place that was a bit further away. The COVID19 issue is one of the issues that people were suffering from because the dealer was closed for a period of time. When the parts came in, they were wrong and they had to get another part. But that was the only issue we had.

I'm a hobby chef and I like the Viking we have in some vacation homes, the more expensive ones. And I love the old ones. 10 years old, 15 years old, or brand new. A Viking is a Viking. I'm very happy with my Viking range. I have the 8-burner range with the dual oven, all-gas. But the broiler comes on and shuts off after three minutes. So, they're gonna put a new one in to fix it. Other than that, it has convections, the lights, the temperature control, the small one and the big one, the lights and the knobs. I truly like everything about the range and I will not want anything else.

I heard about Viking Ranges online and from friends that had it. I liked the name, the look and the feel. There’s a lot of good parts, and as far as the performance, the heating elements of it, especially the oven, it's very good. It heats up really fast and I really like the feature. However, the main issue I have with the range I bought is the door being so heavy. It has different panels and then those panels are latched to each other. I’ve been having issues with the door not latching all the way because it’s so heavy that it’s coming apart. And since the door doesn’t close all the way, now the heat is escaping. I had a technician come out here twice already who tried to repair that and rescue that back in there, but now it’s the same issue happening. They won’t replace the door. I’ve called everywhere and nobody gave me a satisfactory solution.

The knobs on my Viking range that turn on the burners scrape pretty badly. You hear them and feel them scraping as you turn them. They don’t turn easily. There are eight of them and a couple of them do. The range was installed by the builder of our home. It’s a brand-new home, so we didn't get to pick out the stove. I like that it’s nice-looking and it’s big. But I’m used to having a clock and a timer and a cook time on and cook time off, and underneath, to store stuff or have a warming drawer. It doesn’t have any of that stuff. It’s just a stove with burners and it’s a commercial grade.

Knowing Viking through friends and knowing it's a high-end brand, I got their range. I worked with the distributor during my purchase and it was pleasant. I like the look of my unit and its performance. The power output is nice and it is definitely higher performing. The quality is great and I like how it's easy to clean.

Viking is a major brand and it has a good reputation as a few others. And I like the look. It had what I wanted. I wanted gas for a burner and an oven and this model fit the occasion. We went to a dealer that carried their brand and we had a great guy. Everything went very well. The gentleman had to order it and he was nice enough to put it in his warehouse. Everything worked out well.

I’ve had a Viking range for around the last 17 years. It kinda stopped working really well and I purchased a new one. I like the way the new range looks. But I had to have it replaced for a scratch. Then, the oven wasn’t heating up properly. I had them come out and look at it, which took a couple of days. Before, the oven would just turn off and they fixed something. However, the oven is still not staying as hot as it’s supposed to be.

We purchased a Viking Range and Microwave 5 years ago and we believed it would be a wise choice but it was anything but. The quality was poor. The oven door never closed right and the oven light stayed on all the time. And after many complaints we finally had to have service to change the hinges that never worked right. The bill for that was $600 and the electric oven takes way too long to heat up and the thermostat had to be changed twice. The microwave just failed and that is costing $400 to fix. I will never recommend Viking or the dealer Pacific Sales in So Cal to anyone, don't waste your money on Viking. They are not the company of the past and the quality and durability is no longer there, as for Pacific Sales after they take your money they are no longer interested in satisfying their customers needs. Frankly they suck at service and stand behind what they sell...

Viking is a very reputable and a very fine company. I bought one of their ranges and it's a fine product. But they had to replace it because there was a problem with the enamel and the oven breaking down. And they’ve been very good in standing by their warranty. When I submitted the claim, I got their phone number and I corresponded with a wonderful person who was in charge of that. She helped me and I had to send pictures to approve the issues. Then they had a person who came out and examined the range. After that, they exchanged it. The process took a week or so and it was very quick. Other than that, my Viking range is wonderful and it works very well. It has really nice features, too. Plus, it’s electric and I really enjoy it. My son is a chef but he would never cook on electric and he razes me about it all the time.

The range is amazing. It has the highest quality out there. I like the the overall durability and the ability to have dual-fuel as well. I also like the multiple oven with eight burners. When we bought the range, the dealer was very knowledgeable, informative, and got us what we needed.

We wanted to have a name brand appliance for our home and the cost point for Viking Range was slightly better. It has a noisy fan that runs after you run the stove and you turn it off and you’re having dinner and this thing just keeps running and running. There’s no adjustment to it and there’s no way to bypass it. It’s a deficient feature and that is a cause of some significant dissatisfaction. Other than that, I like it. It has good quality and I'm pretty happy with it.

We've owned a couple of ranges in the past and Viking has generally had pretty good reviews and the price point was reasonable for the quality of the range. The dealer was definitely knowledgeable about the products and making recommendations and accommodating schedules. Overall, it was a good experience. We’re generally happy with the quality of the unit. The burners are what we like most about it and the speed of which things kinda heat up. But the one thing that we would want to see improve with is the oven. The temperature doesn't seem to be as consistent as we hope it would be.

I’ve had multiple problems with the range. It doesn’t go to temperature. It doesn’t cook food the way it should. It takes very long to heat up. The top of the stove is very difficult to clean. I would never buy it again. I had the rack inside my oven replaced. If you're going to pull it out, it has so much play and wiggle room. When you have food on it, it dips down because there is so much play. When I replaced it, they told me it would probably do it again and they were right. It did. So I am not truly a fan. It’s not worth the money you spent. Also, their customer service portion really needs to be a little bit better. But I do like how the top of the stove cooks. I like the output there. I also like the look of it.

We had a few issues with the cooker when we first moved in. They weren't lighting properly, so someone came and fixed that. We sometimes have issues with the general oven also lighting, but all in all, Viking has strong quality. It's good. The gentleman who came out was amazing too. He was really helpful.

We bought an entire kitchen of Viking appliances in 2013. The range VISC5304BSS has been an expensive mistake. Had the dreaded 6 red flashes in 2016, on a part (filter control board) that is worth 2K to replace + labor. Same thing happened again 2020. Viking will not do anything about the multiple failures. For an appliance that is ~7K to begin with having to deal with a multi-thousand dollar repair every few years is completely unacceptable. I do like the induction cooktop, but am sorely unimpressed with the reliability of Viking.

I bought the beautiful cobalt blue, 2-oven, 8-burner, dual-fuel range in 2018 during our rebuild, after losing our house in the Tubbs Fire of 2017. I love my range, it's a real beauty, but I sure wish I could have configured the burners differently. ALL of the most powerful burners are along the front edge of the stove. The medium burners and the smallest burner are on the back, harder to reach even if more commonly used. If only they had put a couple of the most powerful burners (you can never use any of them full-blast, they are way too powerful) in the back and put the less powerful ones upfront that you would use every day! Why put the smallest burner, for gently melting or sautéing something, way in the back where it's hard to reach and keep an eye on? Ugh!

We saw the Viking range at Ferguson and there was a cardboard on display when we bought it that said that there was a temperature probe but Viking has discontinued that and didn’t think it was a good idea to update their literature. Even on the literature with the new unit that we got, it was still mentioning that same thing but we can’t use it because there’s no connection for it. And that is not acceptable. We bought the unit because we wanna have something that we could check the temperature of what’s cooking in the oven with and now we don’t have anything. I’ve asked them to get back on me and the representative for the area here hasn’t yet. I need to have a way to get temperatures inside the oven and I was expecting to have what I paid for or what was on the information that was on the oven.

The range is stainless, heavy-built, and more commercial than residential. I got it through a local distributor but it was damaged upon arrival. The stainless trim below the oven door was dented and it took about two months to finally get the part out of them. I was disappointed in the support I got from them. There was follow up, but then we had to get back to them after not hearing them for a month. They kept on ordering the wrong parts. But other than that, Viking's quality is pretty decent.

There was a problem when we got the current model and some guy had to come out. It takes an awfully long time to warm up and I’m miffed that because it’s gas, the temperature fluctuates a little bit. Other than that, I love it. It’s really pretty and it makes me happy. I have the split oven and I like that part of it a lot. We have a large family, so it comes in handy.

At the end of 2010 we bought a kitchen full of Viking Appliances...I loved the look of them, they were high end products and we were in retirement mode, I had to have them. Fast forward 10 years later and I am no longer a Viking fan... We first had trouble with our fridge drawers - replaced them in approx 2017 as they were cracking - all this at a whopping $300 for just 2 large drawers!

I liked the look of the Viking brand. It has a really good reputation too. I had it in an old house of mine and I wanted to go back to it ‘cause I hadn’t had the best experience in between that with another brand that I had. The Viking range has great quality and it works well. I had one problem with it and Viking was right on it. They got someone over to fix a burner that wasn’t firing. Other than that, it's been great.

I chose Viking for its reputation but my range doesn't work. It just clicks away. It won’t simmer and it can’t light the oven. I have to put it on broiler first. Viking sent somebody to fix it, but they never fixed it. It was temporarily fixed. Now, it’s broken again. It’s only a couple months old. So we contacted the appliance store that we purchased it from and they also put another service ticket. However, it was not a good time and I didn’t want anybody in the house when they called. So now, I need somebody to get out here and fix my stove. It’s a lovely cooking apparatus but it has to work better than this.

Viking is a popular brand. I’ve owned another Viking stovetop. So, when we moved in to this new house, we put Viking in everything. The quality is great, and it was part of the reason why we bought it. I like that our range works. It does everything that we’re asking it to do. It’s what my wife wanted. It cooks great egg, and then cooks everything else fantastically. I’m very pleased with everything I got from Viking. It’s my second go-around to buying Viking appliances and it probably won’t be my last.

I bought a Viking range 2 yrs. ago. Since then I have had nothing but trouble. In short, the mainboard, fan, burner and controls gone bad TWICE. Upon contacting Viking and texting with support person - Deneen, I was promised someone would call to discuss my issues the same day. It's been over a week - no call. This range is obviously a lemon. $2400 is too much to repair a 2 yr old range.

We like our Viking range. We bought it from World of Appliances and there had been a couple of issues that they came and took care of. But overall, we’re happy and we like that it's shiny and metallic.

We’ve known about Viking for a long time. We were debating between Sub-Zero and Viking, and we noticed that Best Buy was selling Viking. So, it was an easy experience to just purchase it from Best Buy. The quality of our range is amazing. It makes a whole lot difference in baking, cooking, keeping temperature evenly when I’m simmering. I am a big cook. I know a difference between a good range and the not so good range.

I found out about Viking 20 years ago and back then, I couldn't afford it, but I've always heard the great reviews on the quality. I remodeled my kitchen in October and it was a good time to do it. After two months of purchase though, I ran into an inconvenience. Some time in December, we were trying to bake for the very first time and when we turned the knob on the oven, it broke from edge to edge, in the middle. It might have been some type of factory defect, but things happen. We had not even used the oven, but I called in, and it was under warranty.

I wanted a more professional range and for the price, Viking offered the most features in the budget that I was comfortable with as far as PTU, capacity, and self-cleaning. Testing was not offered by similar brands in this price range. The cooktop is great and the baking has been great. It was quick to get it from the company that I bought it from but I wasn’t thrilled with the third party delivery service they had. But it’s all fine. I’m happy with it so far. Viking accommodates different budgets, styles and features so it’s definitely worth looking into.

I read the review from C of Cleveland, OH Nov. 21, 2019 and decided to provide my own feedback. We installed a Viking Double Oven over 10 years ago and it stopped working correctly after 3 or 4 years. We haven't been able to use the lower oven for over 3 or 4 years. It keeps giving a cooling error, then stops working. The Birmingham Viking certified service people have replaced several parts including the control panel. Now Viking is trying to say that it was installed incorrectly which is total baloney! Just an excuse from Viking to get rid of us. We made SURE the contractor and cabinet builder followed the specs when it was installed and the installation was approved by the Viking Dealer. So this $6,500 unit can’t be repaired? Spend a third of the price and get the same quality with another cheaper brand!

I purchased a Viking VED0527TSS Wall Oven and over the years the main control panel board has gone bad 4 times. This part costs over $2,000. The last time the board went bad it was 4 days over the 1 year warranty that Viking provides. I contacted the service company and they could not help and said I should contact Viking. They pushed me off to a deal with a company called Middleby Residential who handles their complaints.

Here in Canada, the price is very steep (7500$ )thus expecting quality and long troublefree life. Well it was ok for 6 years then problems one after the other. The latest one is the Broil unit which costs more than 1000$ to replace. The other expensive repair was the left Induction unit which was 1500$ to replace and repair. I suppose the was a known problem with this since Viking agreed to replace the part but I had to pay for labour. Changed the oven door seal at 100$ also out of my pocket. It is a nice design works ok (not really more than others) but worst I have ever had. At that price it should have been really reliable. Before this I had standard ranges at around 1500$ and I gave them (2 different makes) to my kids many years ago and they are still working great with NO parts replaced whatsoever. I think my guess that paying more for quality really does stand. Is it worth paying much more just for the looks???

In the summer of 2018 we purchased a Viking range model VGR5606GQSS, serial number 081018C10297709. It is a 60” 6 burner, double oven, grill and griddle gas range. We purchased it from Fred’s Appliance in Coeur d’Alene, Idaho for our all new kitchen remodel. We have a large family was and this was chosen to provide for our needs especially on holidays. This is where the nightmare begins. This is a short synopsis, as I am an aerospace engineer I have hundreds of pictures of the failures, parts replaced from service calls and lots of documentation, emails, Viking parts book, if anybody wants any of them I will be happy to provide it.

I was very familiar with The Viking Commercial Ranges and when I remodeled my kitchen I decided to go with the Viking and expected to get same quality product. I have owned it now for 3 years and been sorry about my decision ever since. The oven doesn't have a temperature display and you never know what the temperature is. The controls are mechanical and connected to a electronically controlled board that fails after short use. The oven does not retain temperature and takes extremely long time to heat up. The cooking time is much too complicated for normal use and even the clock and timer are no simple task. To top it all, it is price at double the price of a Kitchenaid or a GE that do a much better job. I would stay away from Viking, save some money the agony.

We bought an entire kitchen of Viking appliances in September 2019. This included a dishwasher, gas range, and double ovens. The double ovens broke less than 3 months after installation. The lower oven would not turn off and the series of buttons on the control panel fell inside the housing. After 2 weeks of calling, they sent a repair service to diagnose the problem. The circuit board was melted from heat. They came back a few days later and said it was a bad design and would fail again. 1 day later it failed again. Now we have been without ovens thru the Christmas holidays and the entire month of January. This equipment is junk and we wasted $20,000.

I like the Viking Range a lot. It’s high-quality. My favorite feature is the size and the fact that it has six burners on it.

My professional freestanding dual fuel range and oven has been a major bust! I have owned it for 8 years and so far I have had to replace the entire electric control panel. Then the other day I was using the self cleaning function and my control board underneath caught on fire. Sparks and fire coming up from underneath the unit. So extremely scary and dangerous. Viking has nothing say except sorry. I now need $1,100.00 in parts and one of the items is out of stock and they don’t have ETA. The first time my Oven broke it was not useable for 4 weeks!!!! This time they can’t even give me an idea of timing. The killer is I was deciding between a Wolf and Viking and I clearly chose poorly. Carefully think about your high end purchase.

We were looking for those high-end ranges and we looked at the model. We liked the self-closing feature the most and the other brand name didn’t have it, which was why we chose Viking. The quality of the range is not bad but it doesn’t have a lot of features. Compared to my old one, which is about $3,000, the Viking range doesn’t have a timer, a warm-up feature and a clock. We had an issue with it in the beginning but we asked for service and the guy fixed it for us, but I don’t know if it is a strong range. Also, once I roast or bake something, the grease spreads out and I have to clean the oven very hard every time. Mine is a 7 Series Viking Range and it doesn’t have self-cleaning, but my old one has that.

Viking is a good brand. And we saw it at Best Buy, and we liked what we saw. The salespeople were very professional. The quality of our range is pretty good, but we’re a little upset with a couple of things. For the price of the range that we bought, it’s a pretty high-end range, and the burners are all stained up with the heat. It doesn’t very look appealing. As soon as we had it installed, we had trouble with one of the burners not lighting up, and we’re still having the same issue. Other than that, we like it. I like that it’s a six burner. And I like the BTU part of it the most.

The Viking Range was installed in our home and it’s been very high-quality. My favorite feature is the even heating, baking, and the temperature control. We did have to have someone come and service it though. The issue was that one of the sensors for starting the oven was incorrectly tuned so it wouldn’t catch to start. We contacted a certified service provider that was in our area that we found using their tool on the website. The technician came and fixed that fairly easily. And it was also very easy to contact the technician. And they were very helpful in terms of organizing the service. It was also still under warranty. Overall, we were very satisfied with the appliance.

One year into our viking kitchen we have been completely satisfied with the gas range top, French door oven, warming drawer and microwave. Everything has worked first rate. We would recommend to anyone looking for a high end appliance.

In the kitchen, we have very high-end fixtures so we wanted something that was comparable to the other pieces that we had chosen. Viking has a really good reputation for being high quality and the pieces are pleasing to look at. We've been using it for a month and everything has been great. The stove works well. The only issue that we had that was disappointing was that the color is different because the dishwasher and the range are placed next to each other. It's very drastic, the difference in color. When I called to let them know about the color difference, the people that I spoke to were very kind. They sent someone out and that rep was very nice. He took pictures. It was a really nice experience. We, very quickly, got a phone call saying they were going to change it, which was a relief. I was worried that they were not going to exchange it and we were gonna be stuck with that drastic color difference. So, I was very happy that they decided to change.

We chose Viking Ranges because of the quality, but we’ve had several issues so far. We've had a tech out here for service three or four times and he couldn't figure out why it wasn't igniting like it should. It was clicking a lot. At first, he told me the gas wasn't getting to it quick enough but my husband took a lighter and turned it on and it just ignited. So that was not the case. The tech was not very knowledgeable on that. Also, the grates are chipping. On a high-end appliance like that, it doesn't make me too satisfied with the quality, although they sent us replacements for the grates. If we've had this much trouble after three months, I'm afraid it's going to give us trouble after the warranty runs out. I love the way it cooks but I’m not gonna recommend it to anyone.

The salesman we spoke with at University Electric in Sta. Clara was really nice. He was showing us all the features of the ranges they had. So far, the Viking Range we got has been of pretty good quality. I like that one of the burners has higher heat of 10,000 BTU. So when I stir fry noodle, it makes it taste a bit more like restaurant noodles cooked on a high-heat stove.

We had a Viking Range installed in 2006 and we've never really been happy with it. The temperature control in the oven stopped working. So, we went to our local appliance store and looked for alternatives but then our appliance store operator, B&B Appliance in Escondido, told us that Viking is much better now. We really liked how Viking fit our needs. We wound up getting fooled twice. When our new Viking Range was delivered, we turned the convection fan on and it was rattling against the grill as it was badly installed.

We heard it’s a good stove, good company so we bought a Viking. I like the stove. The only problem is if I go close to the stove the knobs turn a little bit, and I don’t wanna lose gas. But this is the only one problem I got. The rest is good. I like the way the oven cooks. And every time I need customer service they come. They adjust stuff. Like the last time the extra piece in the back was too loose, and they tried to make it nice and strong. They put an extra screw. I got good service. I’ve been very pleased with them. I can’t have better service than what I have. The refrigerator has also been pretty nice. I got the microwave, the refrigerator and the stove.

We owned our first Viking for 15 years. That worked perfectly and we never had any problem with it. And so, we decided to purchase a second one, but we're encountering a problem with it. The cooker that’s in front of the stove is not working properly. When you turn on the stove, whatever one you’re trying to use, it starts to fire right away. This has been going on for a month and a half. My husband has been calling Viking back. He has not been able to resolve anything with them. Right now, I’m not happy with this purchase.

We got Viking since it's locally available in an emergency situation. I like the quick heating time, the surface plates, and the oven temperature of our range. However, we called out the local retailer as the flame seemed to do a lot of fluttering and we didn't know why. That's a little bit of a bother to us and they're coming out this week. We think it'll be just an adjustment, but right now, it's kinda come down.

Purchased this 36" gas range in 2006 for over $6k. A week before Christmas, it broke down. Several parts were replaced by a reputable, local repair firm, but the key one is PJ030015, the 6 prong selector switch was not available. Called Viking and was told it has been discontinued since 2016. The customer service person kept telling me that sales had specials going on so I should contact them. Asked her if she would replace a $6k range because a $100 part wasn't available. This is totally unacceptable. The company should have an solution for this other than "check eBay and Craigslist". For Pete's sake, go to China and get some built. So, buyer beware. A good company would not do this for a product that is not that old nor inexpensive.

I have been to quite a few places and then I came across the range. I did a little research online and found that the product is reputable and reliable and that's when I decided on Viking. I selected the model and then I went through my home builder. They bought it and put it in for me. Then one of the sparkle was not lighting up. The people came out right the next day and had it fixed in a jiffy so it was great. The quality is excellent. I love it. I like that the power outlet is able to get my pan really hot quickly.

We have a relatively new Viking wall oven that smokes terribly. We have used self-cleaning and then wiped out the residue, and it smokes terribly on the next use. We're not talking cooking odor; we get smoke so thick and fast that our fire alarm (not just smoke alarms) goes off and we are called by the monitoring company. We've had Miele wall ovens in other houses with none of this trouble at all. The Viking is poorly designed in some manner. Maybe it greatly overheats, but there is no way to tell because there is no temperature gauge and no reliable indication (other than a flaky and useless light) that the oven is maintaining the set temperature. Unless Viking can fix or replace this terrible appliance, we are going to get rid of it and never buy Viking again.

There are vent holes at the bottom of oven. Owner must remove bottom plate to clean food debris that falls into the oven’s burner area which creates an adverse hygienic condition. Also, annoying oven fan stays on 45 minutes after use.

I've been happy with my VIking so far. The oven we purchased is kind of small though. It would be nice if it was a little bit bigger.

Viking Ranges had long-term warranty and they had reviews of how it cooked meat, so I chose them. There were multiple dealers so purchasing it wasn’t too difficult of a process. But you'd need some plumber to put it in because it was so heavy. It was lifted not from the bottom and I don’t think they did a particularly good job of it. There was that kind of lip that came out and too often that was used, that was not reinforced enough to handle the weight or sometimes the door was also used incorrectly. It should not to do it that way, but it looked like a handle and people invariably lift and pull on it.

Ultimately, everything with Viking went well. It was kinda frustrating there for a little while. It was tough to figure out who I should be dealing with because they do their service calls through another company. It was confusing to know how I should be kinda contacting. I bought my range from an appliance dealer where in the book that came with it, it said, “You have a two-year warranty from date of purchase.” And so, it was within the two years. I submitted to have it serviced and they said it wasn’t valid because it was more than five years after the manufacturing date. I had to really fight multiple people on that. So, it was kind of a pain. But they said, “You know what? We squared it away. We figured it out.” And they honored it and then they came and eventually serviced it and it's working great now.

We were renewing our kitchen and we wanted something to upgrade our stove. My wife pretty much knew what she wanted. She looked at it online and she talked to our contractor. Then we purchased a Viking and during the installation, there were many glitches. The gas pipe was making the stove come out a little bit. But we called our gas company and they changed the fitting then it made everything fit fine. So far, the product has been great and my wife loves it.

Bought a range in 2015. After many, many service calls and many, many replaced parts, Viking replaced the range. Now the second range is having the same issues as the original. Parts on order and again waiting weeks for repairs. Another Christmas season without a working oven. I am beyond angry. No confidence at all in Viking products. Will never buy again.

I liked the blue color offering of Viking Ranges and they weren't as expensive as other ones. I knew exactly what I wanted, so purchasing it was easy once I found where to buy it. It was installed wrong though, so I had to have them come out. Once it was fixed, I love it. I like that it has two ovens but the racks slide almost too easily, and sometimes, they just kinda go in and out too fast. Sometimes, I'm trying to grab it and forget that I need a hot pad but I have never burned myself.

Between a Viking and a Wolf, we like the idea of having the microwave above. The Viking range comes with a microwave and so we went through a dealer and got one. The only thing that I don't like is that the stovetop is very hard to keep clean. It's got a shininess, and so it always seems like it's very hard to clean. Other than that, the quality is great. I like how quickly it heats everything up. The water boils quicker and the oven bakes a lot nicer and more even.

Viking's reputation was very good and I really liked the way their range looked. I bought my range at a place called Friedman’s. I called them and they said that somebody would be contacting me. I kept waiting and then nobody contacted me. Finally, I got ahold of my representative again and he told me that this company would be contacting me. It took me two weeks before I finally got a contact. But when the representative came out, he was awesome. It was also explained why they didn’t do a self-cleaning. At first, my range needed a little bit of time getting used to. I would never use a convection before. But now, I've been learning how to use that practically on everything. My first couple of baking didn't work out and I thought something was wrong with it, but now my turkey came out perfectly. I’ve been baking for the last four days and it’s awesome. I only wish that it has a timer on it, but I love my range.

My issue with the Viking range is a lack of a cleaning function which isn't very common to this type of stove. We bought ours from Best Buy along with a Viking microwave. The delivery people couldn't figure out how to install our microwave and they damaged our kickplate. They left abruptly thereafter. This led to a huge fiasco with Best Buy. They told me I had to work my issue out with Viking. It took a while for the kickplate to get in so I had to keep calling. There should be a notification from Viking when I could've expected it. Still, that was no big deal. The Viking range is a really nice stove.

We got a Viking Range through an appliance package which involved us getting a range and getting a Viking microwave for free. Currently, we're having a little difficulty with the oven holding temperature. The range top is great but we're seeing swings of upwards 20 to 50 degrees from what the thermostat is set at. Still, we love our range top and the gas controls.

We love our Viking range and I use it every day. I like the open range design element of it. It’s a little bit harder to clean, but it’s better for the temperature control, which I think is why it’s used professionally by professional chefs. It was a personal recommendation from a family member who had one as well, and we purchased it through a local affiliate of a Best Buy. It’s been great. I have had no problems with it, and it’s probably the best stove that we’ve ever had.

We did a complete kitchen remodel and I told my wife she could pretty much have what she wanted. We have the Viking everything like the dishwasher and microwave, except for the fridge. We have the Viking range too and it's an awesome machine but it has some gremlins in it. Multiple times during the hours and the cooking process on a long day, the thing just shuts itself off.

We have a Viking refrigerator that is 7 years old. It needs a repair in the water filter. First, it was hard to find someone who would repair it. The servicemen I called would not touch it, due to Viking not sending parts in a timely manner or not having parts. Thank goodness the retailer who sold our kitchen appliances to us will stand by their service!! They are going to try to repair our refrigerator without the part. Viking DISCONTINUED the part for a 7 year old refrigerator!!! We found this out after waiting one MONTH for Viking to let the retailer know. I have an entire kitchen of Viking appliances... I am so bummed. These appliances were supposed to be top end. Buyer BEWARE. Our local retailer no longer carries Viking due to these problems.

The oven releases too much heat that burns your fingers to the touch and the fan that cools off the oven runs for over 2 hours once you turn off the oven. For a product that is expensive did not meet my expectations.

This range replaced one that had to be repaired numerous times, ending when a part was critically needed but not longer produced or available from Viking. This range also had some kind of temperature control problem, where a major part had to be replaced. Hopefully the numerous problems with the replaced range will not recur.

I have no questions at this time. We are very pleased with the unit. It has significantly increased the quality of oven baked goods. It was the most expensive appliance we have purchased until now but it has made cooking so much more enjoyable. Thank you.

I have no idea why Viking is rated so highly. I have a propane wall oven that takes 45 minutes to heat and will get cooler the longer it is on. I hope people read this review and decide not to purchase thousands of dollars worth of **!!!! Do not buy!!!! Oh yeah, I’ve tried to have it worked on and called Viking several times. Guess what! They don’t service my area! It was serviced when this POS was sold for $5000! Save your money and get something that works! I HATE my oven especially since today is Thanksgiving and it will not keep a steady temp! I have been trying to bake biscuits for over two hours! I wish I could put in better words how much this oven sucks and so does the customer service!

My Viking of good enough quality that I'll use them again. I paid a good price for it too.

I’m in the food business and all of my big appliances in my stores are Viking. I heard about them from PC Richard, and the quality of their range is good. The microwave's blower, however, does not have enough power to it, so it brings the smoke out when you are cooking around the house. It does not have the exhaust. It's not that great. Nevertheless, the Viking range, even at home, cooks food better.

I owned a Viking Range in a prior home for about 10 years. I love the range! The quality of range is good. The team at the Viking dealer has also been really good.

We were in the market for new appliances. We were at a store, and we liked the look of the Viking range and everything about it. So, we went that route. The quality of the range is great. Everything is what we expected. However, it took a long time to receive our product. I’m not sure if it was because of Canadian standards because we are in Canada, but the process of receiving it was quite long and dragged out. I’m not sure if that was the retailer or Viking, too. Also, I am not sure if there is a light for pre-heat because I don't see that on there, so I just guess as to when the oven's ready. But, other than that, everything has been fine.

Our Viking range was installed around the end of August to the beginning of September, and it's really convenient. We got it for the quality and it has been awesome so far. I just want to have somebody come and tweak it because some of the burners seem to not hold the flame steady. I've also tested the oven and I'm really impressed with how it heats fast and holds the temperature.

I’m leaving this review after 10 years of using the Viking Double Oven because the part needed to repair my unit is obsolete. Yes, a top-of-the-line Viking Built-in Oven part manufactured 10 years ago is no longer available! Save your money and go with any other brand. Viking is supposed to built to last - at least that’s the image they give you. So how is that a 10-year old, $6,500 unit can’t be repaired? Spend a third of the price, get the same quality and don’t feel bad when it’s disposable - with another brand!

We’d had previous Viking appliances and we really like their looks. On our old house we had a Viking gas, and now we have a Viking electric. I, however, prefer the gas cooktop for the immediate heat and control of the heat. On the electric, it's like on and then off and on and off. Also, three of its burners are all small. It would be better if they make two larger burners for larger pots. If, however, you have to have an electric, Viking is the way to go. It's high quality and it looks really great. Overall, I like everything about it equally as well.

This is the best oven I've ever used and I've used some fancy gas ovens. Water boils in like 2 minutes, the oven heats up insanely quickly. Prior to this, I wasn't a fan of electric ranges, I'm never going back to inefficient gas ovens.