Viking Ranges Reviews

My husband likes the Viking gas range that has the outer ring and the inner ring that comes with fire, and that's what we got. We came from a JennAir gas range and I didn't have problems at all with that. From the moment that we installed the Viking range, I've had an issue which they've come out to repair already. But when I go to turn it on sometimes it doesn't turn on. It would just tick, tick, tick until it catches the fire. So if I was in a rush, I would just do it with a lighter. But I spent $14,000 on a range and that was the last thing that I wanted to do.

Viking is good and has professional quality. I have their 30-inch range in my home and I like the quality of it. It's well-made. It has a gas stove and it's stainless steel. It has five burners and a large oven. One thing I don't like is it doesn't register the right temperature in the oven. If I set it at 350, it'll go to 450. I have another thermometer in the oven to check it and things bake too hot. I probably need to have them come out and check it. Another thing is when you look through the oven glass, the glass is too dark and it's hard to see in there. Viking should make the glass lighter. Without the light you can't see in there at all. With the light on, you still can't see clearly see what's in there. Other than that, the range is fine and the upkeep is simple.

I'm not crazy about the oven. It's kind of disturbing the way the gas turns on and off to maintain the heat and I'm still getting used to it. Also, a self cleaning feature would have been nice. Other than that, I like the stove a lot. It was nice cooking on gas after cooking on electric for so many years.

My Viking Range got delivered with a broken foot. Viking sent out new feet. The range is top quality. I like all the baking options. I can put it on convection or non-convection.

We did some research, and we felt like the Viking range would work best in our kitchen. All the reviews are so wonderful, and we wanted a more commercial style kitchen in our house. My husband ended up calling the local store and they worked it out. They were wonderful. As far as the range, I love the quality. I do a lot of cooking. It has cooked a whole bunch of food for church the other day. So, it's working great. The only thing is we have a 48-inch range and I wish it had a 24-inch griddle with four burners. I got the 12-inch griddle with the six burners. I really like the convection, how evenly it bakes and so much space. It's so lovely. It's different than regular everyday ranges. The amount of power it has and the versatility are wonderful.

I bought the Series 7 range. It has very good quality. I like the burners and the convection. But the grill and griddle can be worked on a little more. It holds a lot of grease and catches a lot of dust. When I turned on the three front burners, if you're standing in front of the range, the flame gets larger on the back side, and not all the way around. I've got to turn off and on my smaller oven on the 48-inch four times before it would hold and keep heating. So I talked to the residential guy, Chris, and he gave me one of the repairmen. But overall, the range is an awesome appliance for the professional chef at home.

The range was installed in November and everything seems to be fine.

There wasn't a lot of ranges in stock at the time. Even though the Viking range was more expensive than I was gonna spend, it kinda worked out with the free dishwasher. I don't cook a lot, but it's been fine for what little cooking I do. I always had electric. But then I was told that gas was better and I really like it. It's faster and it has more even heat. The oven is very easy to clean because I can take the grids off. I really like that. I like the little lights that are around the knobs. It's very pretty. I use it as a night light. I've used the range since September and I'm very happy with it.

We bought a six burner, 36-inch, LP fueled range. It's got the great simmer control, and a convection oven. It's total badass. Also, the dealer was great. They're a local outfit. They were very accommodating. I'd absolutely recommend Viking. They are by no means the cheapest. But if you really like to cook the way I do and and bake, it's definitely worth the money.

I know I bought the freestanding range, but underneath the range itself, where the removable front panel is, is a bunch of wasted space. I'm not super thrilled with the quality of the griddle grill accessory either. It was very difficult and it took many months to even get the first one I ordered, then it came in completely chipped. So I ordered another one in January, and I've only had it for three weeks, and it also was chipped. I have repaired the chips myself with grill paint. I haven't used my Viking range to its full advantage yet, but it's really expensive, and there are comparable, if not better, dual fuel options out there.

I associated Viking with made-in-the-USA products and that was what led me to look at them for our new home. We like the upscale look and feel of the products. We got a range, dishwasher, microwave, and refrigerator. Given the price point plus the rebates, we were comfortable with what we were paying for. We got our range sometime in December-ish and I like the overall aesthetics. It looks really cool and high quality. I'm familiar with Wolf and Sub-Zero products and the price point for those is higher. I was pleased with the range of quality of the Viking range that we got for the price. The quality seems to be on par.

I've enjoyed cooking on the Viking range. It's high heat, so things boil fast and sautéing is fast. The reaction time from on to off is immediate and it has a big work surface. I have an 8-burner so I'm limitless, it's wonderful. The oven is a little small inside but other than that, it's great.

Size was important to us and the Viking range could fit in a residential home. Also, it has an automatic start for the stove -- the convection part of it -- and has a feature to turn on and off convection so I can control the heat much better. It heats up much faster and more consistently when cooking and it's easier to clean. It doesn't have a self-cleaning feature, though, which was a little bit of a disappointment. Viking is worth the quality and the experience. It changes cooking styles in a positive way.

The Viking range looks great. The electrical portions of it work and it's nice touches how each dial lights up. That's neat. Part of the reason we went with Viking versus the other ones was because, at the time, there was a rebate. That was a big incentive for us. So far, we're happy with it. There is one issue that we're having though. Our Viking hood is loud. When we start it off, it's quiet. But as we get higher in terms of the speed, it gets loud and it seemingly shakes.

We got the four burner unit with the oven and it works great for what we use it for. Viking's burner control is much better than the Fisher Paykel that we had. It has much better flame and temperature control. The cleanup instructions are straightforward. It's easy enough to take and do. The only recommendation that I have for them is they should have the top available in stainless steel or in black 'cause I would have got it as stainless steel. Black shows everything. Everything that's on it is extremely visible. I also had talked to a couple of different people because we had ordered and had to reorder those side components and those flatback splash guards for it.

We had to order the Viking range from an out-of-state company but it was a very simple process. However, within the first couple of months, I had to have it serviced twice. Comparing it to the older model, it doesn't seem to be built as good. The oven door hinges seem to be an issue. They've had a tech out to repair it and replace the hinges. But I noticed that it's starting to happen again. The hinges on our older model gave it a nice seal. I don't know if these are supposed to be a soft close but it's doesn't close a quarter inch. You have to push it with your hand. Otherwise, the interior light stays on. It's a little disappointing especially on the cost of the range and what you expect from a name like Viking.

I got a six-burner Viking gas range. However, it took three months for it to come in. They canceled our delivery one time because it wasn't in stock. But it has very good quality and has a lot of room. It's also the best stove I've ever had.

We like that the Viking Range is dual fuel. We like the gas hooked up, the electric range, and the power of the Vikings. It's a powerful stove. I also like that it's a convection as well as a regular oven. We'd recommend it.

I love my Viking Range. We replaced an old one with a new one the recent purchase, and this is so much better. The specific improvements that I've noticed are the fact that there are continuous grates across the top. Wonderful updates. The controls are also really good. They're really well organized and set up.

The reps at the place where I bought the Viking range were very helpful. However, the process of delivery and set up was unsettling. We're in our 70s so we did not move out our old range to see what kind of connections we had. When we ordered the Viking range, they told us they needed to know if it was three-wire or four. From the manual you could tell it was four. But what we originally had was a hardwired dual fuel range from Dacor. We had to then get an electrician to come out and change that so that we had an outlet for the guys to have the Viking range plug in.

There was a backorder on the Viking range for about ten and a half months and the day after it was installed, I noticed that the dial wasn't spinning smoothly and then, that led to a bigger issue. So, I now have a service request out for it. The person is coming in a week or two. The range is expensive but the quality is good. I like that the drawer slides out and it's of a sturdy built.

When I received my refrigerator and it got installed, there was a mark down by the door on the front side, which I took pictures and sent Viking. I sent them to them. They sent out a tech, had that changed over. I was disappointed about my refrigerator because why would they ship something out like that? Whoever wrapped it had to have seen that. But they were very good about getting it taken care of. It looks so much better.

The refrigerator always worked. But the dishwasher did not. They couldn't even turn it on when we got it. And the stove was not immediately available. That came later. And when that came, the left side burner works, but the right side did not work. It's an electric stove. The microwave was installed and the installers left it. It was mounted above the stove. When I tried to use it the first time, it went on fire. Smoke came out of the unit. All I had put in there was to test it, because I wouldn't use it. I put a glass of water in there and it smoked up. So, Viking replaced the microwave.

All the appliances we have are Viking. The products look great. People come over and say, "Wow, Viking." It's like Bentley or Mercedes. We spent more than $25,000 on these equipment over the time period. I own a Viking side-by-side, 48-inch refrigerator, a Viking dishwasher, a Viking microwave. However, I've had nothing but problems with my oven. I bought it in 2016 for $12,000. The double oven has a temperature issue. It shuts the machine off after 10 minutes, 20 minutes. You can never cook a turkey. You can't cook anything longer than an hour in it. Since 2016, I spent more than $2,000 and went thru five different vendors that were given to us by Abt, by Best Buy, and by Viking. Everybody else could not fix it and had a different opinion on what needs to be done. I went as far as to even upgrade the gas line. We even had them to come out and do a pressure test.

We bought a Viking range for our house in Georgia that a local distributor from Nashville had in stock in the store. We needed a propane which isn't one that's typically needed in Nashville so, we had it transported to Georgia from Nashville. The experience has been great and the only issue is the flames are not quite even. Nobody wants to service it yet. It’s new and they didn't install it. We're hoping sometime this spring, somebody will want to service the range. But otherwise, it's beautiful and awesome. The ovens are consistent. They get hot fast. It’s the same with the burners. It doesn't take long to boil water or cook anything. It's definitely a professional grade, controlled type of flame, which is good. It's just a little unbalanced on a couple of them, but those can get tweaked once we get somebody out here.

I have three Viking products. The hood’s awesome, and the range is really nice. They had to adjust one burner that had something going on with the igniter, but it wasn't a big deal. It's fine now. I love my range. On the other hand, I'm not 100% happy with my microwave and it could definitely use some improvements. It's got some issues right now where Viking has been out once to fix it. They adjusted the door and my microwave comes on. However, every time I use it, I have to make sure I push the top corner of the door, or else it doesn't cook.

We were very happy with the salesperson, Jason at AA Kitchen Appliance. He was very knowledgeable, easy to work with, and guided me through the good and the bad and what would work best for us in our particular situation. We bundled and bought three Viking products, and the contractors that did our kitchen remodel did the installation.

I don't have anything bad to say about the Viking range, but I'm not happy with the place that we bought it from and what we had to go through. We bought them from Pacific sales. We called them for the service when there was something wrong with our stove. They sent us the wrong techs at first and they sent us another series of techs and another series of techs, then they sent the same one again. Finally, I got ahold of the manager at Pacific Sales who has the worst customer service by all means. There's a company called Executive Appliance, and they're the only ones that are supposed to be working on Viking ranges and Sub-Zeros and the higher-end brands. So, then they sent one of their people out. The guy right away said, “This stove needed to be replaced from day one. I don't know why they never did that for you.”

Viking has given us more trouble than our lower grade appliances. We've not only had issues with the range, but we've had issues with the dishwasher as well. I think the dishwasher was an installation problem. I can't use it. It's leaking. With the range, when they first came to install it, that first inept installer refused to install it because he said I’ve got all the wiring on the back and he didn't understand it. The appliance store that we bought it from had to send another installer out. When they went to install the range, it would not fit into the countertop that was cut though I had given specs. But that installer was great. He made it work. He had to cut out some of the granite.

The convection oven and the heat from the burners are good. I like the stove, but there are some feature it doesn't have. There's no timer or temperature gauge. We also had a problem with the hinges we had to get replaced. It took a long time to find somebody to come out to our house and fix it. But once they got somebody, it was okay.

Viking, unlike some brands, had the full line of everything we wanted from dishwasher, to stove, to refrigerator. We could go one brand across the entire kitchen. They also always seem to score very high when people rate them. My wife is a huge baker so we ended up buying two Viking stoves side by side because she wanted two full sized, 30-inch stoves to be able to bake in. We had to get them converted from natural gas to propane. My builder had somebody come in and do it originally, but they did the ovens improperly so we weren't able to use the ovens for a little while. We contacted Viking and they sent somebody right out. That person knew exactly what was wrong and fixed it perfectly for us. My wife loves how the ovens bake and the consistency in temperature.

The range cooks quick and it's got a lot of room. I could do a lot of cooking with it and I like the power boil on the one burner.

The range works and it looks nice. When one of the burners didn't work, Viking sent somebody to fix it. So that was good customer service. I'm happy with the company.

Using the range is great. It's simple and it does the job. My favorite feature is the ability to get precise heat control. The only issue is one of my knobs for the range is hard to turn. When I use that one, I've got to finesse it and it’s choppy when I turn it. But the rest of them turn smooth-like-butter smooth. I reached out to the guys who installed it to see if they noticed when they installed it and they said that they didn't. It's an annoyance when you’re spending the money for a Viking but I just let it go.

The range was great. It had a small leak when we first started it and then the warranty department came out and took care of it right away. I really like the all-over easy usage of the range. I'm a gas person, so I like that. I like Vikings and I would recommend them. I have the entire Viking appliance package.

I have the Viking range with the higher power burner in the front right versus the other three. And I like that feature. But I need to schedule warranty work. When the oven is preheating, it always stays right under where that preheating temp would turn the preheating light off. Other than that, everything’s great. Everything is quality built. The stainless steel is good as well as the burners. That's what you expect from a higher price range essentially.

Our Viking range was purchased by the builder of our house. They got it through a dealer, Aitoro in Connecticut. The gas range has been great. We have an electric oven as well and a side oven. That one cooks too hot and a little too quickly. It's probably a common problem with electric ovens. They don't cook as evenly as gas. On the whole, the range is consistent and it works as we wanted it to. The bar is pretty low. We haven't had issues with Viking ranges but we've had issues with every other appliance that Viking has made.

The Viking range is solid and it's easy to clean. The way the stove is laid out, I don't feel like food gets lost in cracks and corners where I can't get it out, which is important. Also, I love the versatility of all the burners and the ovens. I like the look of it and it performs well. I love my range.

I had a stove delivered and it was damaged. Then, the second stove, which I have in my possession now, has to be replaced because the light on the top of the stove never goes off. It indicates that there's a hot surface on one of the burners. I'm waiting for a third stove coming my way sometime at the end of April, beginning of May.

We recently had a remodel to our house and we were looking at upgrading appliances. We went to the showrooms and we really liked Viking - the prices and the rebate that they were offering. The quality of the range is good but one of my burners lost a little bit of the coloring. They said it's normal wear and tear but those are the back burners I never really used. It's odd to me. They sent me something on how I should clean it but the issue is not a cleaning thing. But overall, I like how the range works and how it looks.

We've had serious service issues with all our appliances. We had an issue with the range knobs that were sticking and not working properly. We have a griddle that they've been out now four times to try to fix, and it's still not fixed. It's been out for three months. Middleby Residential has been a challenge. They're the second party that does the servicing for Viking. Then they send out to a third party, which is a local technical company called Island Appliance. Island Appliance has been responsive. They pick up the phone. But with Middleby, not so much. The communication, follow-up and scheduling have not been good. But the range is a professional product, which is why we bought it. It works great. If I had to go back and do it again, I might have bought the electric version of the oven so that we could have a timer on the oven because it's all gas.

We purchased a new Dual Range by Viking, it took 3 months to arrive, within the first few days we realized that the door didn't work, the oven was 50 degrees off, the burners start flickering on Med Low, and go out on Low. I have been cooking on gas for forty years and have never had this problem. The Range door hinges must be replaced, the problem is that the hinges are substandard, which is the problem with the door, thus the temperature loss. We know that the hinges on our very expensive range is poor because our independent installer told us they are, therefore this will happen again, at any time. The Range also has no built in temperature control, in other words, you don't know what the internal temperature is on this 7 thousand dollar range!? We asked the Appliance Store to exchange it, they refused, saying Viking refuses to exchange any range, any appliance.

When I would contact Viking through email, they were very sweet and responsive. My range is perfect.

My Viking range is very good.

This particular Viking range that I got has two ovens and six burners and a griddle. So, it has everything that I wanted. It looks very nice and I really like the two separate ovens and the different burner outputs. I love having the one that has the high BTU output for frying chicken and then the simmer features are nice on all the burners. I love the way it cooks. I have contacted Viking a couple of times concerning the infrared broiler. When I first got the stove, the infrared broiler wasn't working. It comes on if I turned the oven on first and it was hot inside. The broiler would come on, but if you tried to turn it on from cold start, it would not work. They came and did a couple of adjustments and thought that might do it but it didn't. The guy left, and I tried it later and it was doing the same thing. So, I called them back and then they came. They replaced the broiler element.

I've had Viking before. I have it in a different house. This is the second time I've had a Viking range. The quality of the range this time around is not as good as it was 15 years ago. We had problems with the door and the fan. We also have issues with the actual simmer. When you try to just put it on simmer, it's not very easy to get it to simmer. It's still pretty strong. I have induction at the other house and it's fantastic. This is gas, and I like it but to put it on simmer is much more difficult.

It took 15 months to get my stove from Viking. There was no explanation. I was very disappointed. Any explanation would have been fine. I reached out to Viking, and I got no response from them. I wanted to cancel my order, but I was told I couldn't do that. I was pretty frustrated, but we finally got it. I got a dual fuel, gas top, electric oven in bay water blue. The purchase went fine, but getting it was a nightmare. They had no information other than it should be here soon. We were building a new home and we didn't find out until 30 days before our close date that we would not have a stove. So, we had to figure out what to do so my husband could move into the house. I probably wouldn't buy another one based on that experience. So, it would be our last purchase.

So far, so good. The Viking range works which is what I like. But get your wallet out because it's very expensive. Also, they had a rebate at the time that I bought the range but I haven't gotten a rebate check yet and it's been months. I have to call them now to find out what happened to that rebate check. If they're gonna offer a rebate, they gotta pay the rebate.

I love Viking. They think things through super well. The range has a nice design, very effective to use and doesn't have a lot of glitz and glamour beyond the things that you want. So, it's a well-engineered product. I've had Viking products for many years. I'm 67 years old so I know it's the best of the best. But the customer service was not that good in that they could never tell me any tentative dates on shipment. They would just say, "When it ships, it ships." So it makes it a little hard to try to schedule to get the old range out and do all of the other stuff when you're not sure.

I did all my research on the Viking website so I knew exactly what I was gonna purchase when we bought the range. It was very simple and straightforward. I have the big salamander one and I love the broiler on my Viking range. I had to have the top part serviced because it was dented but I was immediately directed towards an authorized service provider and that experience was very nice and well. The experience with Viking has been very positive and the only negative is that sometimes, the temperature drops dramatically. The range has a feature where it throttles down and then kicks back on but sometimes, it throttles way down that it almost turns itself off. It’s very intermittent though. I have an air fryer, so I use that a lot too and I don't use the oven part as much. But maybe there is a problem.

The first stovetop was rusted. With the second one, the finish is coming off again and it's still under warranty. I'm going through the store where I bought the Viking from and the top is back ordered. So, I'm still waiting on that. I'm not really happy with the stovetop. I wish it was a stainless steel top as opposed to black enamel.

I liked the appearance and size of the Viking appliances. They also had a discount and a buy one get one free deal. The distributor, Martin, has been great to deal with. But my experience with Viking was awful. The appliances were not of good quality for the price that we paid. We had to wait a long time to receive the actual range itself and then it had to have been worked on three times. Viking let these appliances leave their facility without checking to make sure that they are working. The range has two ovens. The one oven has never worked. No one checked to make sure that the ovens were working. We've had repair people come out here. It's a 750-pound range and every time someone comes out here, our floor is getting scratched when the range is moved.

I LOVE the look of my new Viking 48" dual-fuel range. And the massive burners/grates (6 instead of typical 8 for a 48" width). Before you buy, check the inside dimensions of the large oven. A mere 8" of usable vertical space after subtracting 4" from bottom of oven to top of lowest rack. No Thanksgiving turkey, that's for sure. There is a useless storage drawer under the oven that subtracts usable height vs. a "regular" (non-Tuscany line) range from Viking, Wolf, etc. Certainly not like my Wolf double ovens in my old house. In addition, after it was installed, I discovered several fabrication quality control issues (small oven door and oven control knob both loose, big oven slow to heat, cracked grate, non-flat grate), which I hope can be fixed without much ado. We shall see.

I've owned a Viking for 30-plus years. It's always good with them. They're very helpful. I like everything about the range. It cooks well. I love the open burners because every single burner has a simmer where you can just turn it all the way down to where it can barely keep something warm all the way up to 15,000 or so BTUs. I would highly recommend it and have.

Viking has great products. But the technology is subpar. I like the dual fuel that it has gas on top and electric on bottom. When we got the unit, the main power boards, the fuses burned out multiple times. We went through four replacement boards before it was finally fixed. Three months of trial and error. They eventually had a different manufacturer or a lot of boards that had a different fuse in it, and it eventually worked.

We couldn't our range on Thanksgiving because it would not work on the smaller range of the stove. The first two technicians who diagnosed it said that it was the gas line that was too small. But it was actually too big. It didn't make sense to downsize the gas line from three-quarters to a half-inch. But they still replaced the gas line to a half-inch and we were still having issues with it.

We had a pretty poor experience in getting our range set up. We were disappointed to find out that it was not properly fixed after a recall. We ended up getting it installed and then trying to turn on the oven but it was not working. The element that releases the gas to heat it up was not properly installed and presented a small fire hazard. We were lucky and fortunate that nothing exploded or gave us trouble in the house. The company that installed it did not catch this when they tested the oven. We had two techs out from Viking authorized to fix this. The first tech did not catch the issue. The shipper and the company that we bought it from should have had that taken care of.

I like my range, especially the range top. The oven turns on and turns off, and then turns back on. I don't get it yet. No one that I know that has them has that experience. But the people that I know have the mixed one. The gas is on the top and electric is in the oven. I have all gas, which is part of what I called Viking for, and they never came. The guy from Tennessee where they are told me that they would call but they never did. I’m satisfied with the experience with Viking but I'm not blown away considering how much I pay for the range.

My six-burner Viking range has been fine. The right near burner has a feature that will get hotter faster. That has been my favorite feature.

I got a standard strip, stainless steel 7 series. The cooktop is sealed so it's a lot easier to clean up instead of having a drawer where I have to pull out stuff. I like that aspect of it. Also, with the way the burners are set up and how they have the flame coming from the center, it heats everything a lot more evenly. It cooks everything better.

We compared the Viking range with Sub-Zero, Wolf. It was always, is it Viking or Wolf? The Wolf would have taken us nine months to get the Wolf through Ferguson. As we did more research, we felt that the Viking was a superior range, and particularly when you compare it to some of the other high-end ranges that have all this Bluetooth connectivity and computer chips. The Viking has no fancy electronics at all other than the controls but we're blown away. The quality is unbelievable, every aspect, even the way it was created, the way it was packaged when we undid it. Every aspect of the range is super high quality.

We really like the range. It does the job very well. It looks simple but it also is good to clean and maintain. It looks very durable as well. Everything works well. The installation was also a good experience. Some part was not installed properly but it got fixed as soon as we found it.

I'm very happy with the range. Also, the Viking reps have been fine.

My wife always wanted a Viking oven. We went with the electric version and that was the best choice out of the ones that we looked at. The range heats up very quickly. When we bake anything in the oven, it seems to do a better job than what we had before as far as cooking evenly. With the range top, we haven't had a very good experience with other models, leading up to this. I would have thought that the top would have been made of the exact material. But for whatever reason, the Viking top seems to be more resistant to stains and scratches than what we had in the past.

The Viking range is good. We had issues with a grounding wire which wasn't connected from the factory. Quality control missed that when they released it from the manufacturer. But other than that, I really like it, especially the way that it cooks and looks. It also heats up pretty quickly.

I like the true convection feature on our Viking range. The quality is really good. I just got done baking cookies and I used that instead of the bake because the cookies come out a lot better. So, I've used that for everything. We had a tech come out and he was super nice. A couple of the burners were just clicking and not turning on. One of the burners was fixed, but there's another one that's still doing it. So, we're just waiting for a part.

I really like Viking. We had some difficulties with the first one that we ordered. It was attempted to be repaired. Right out of the box, it was defective. They sent some people over who didn't know what they were doing. They took apart the entire range, every single screw, and then tried to slap it back together. They didn't fix it and they left some parts out. Screws were out and a piece of the back was off. So, I was livid because we had a kitchen remodel, and it was not usable. Worse yet, they disconnected the gas and then just left me with a miserable piece of junk. So, it was very upsetting. I put major calls in and the people I spoke to were helpful, although it took a long time to get the approval for a brand new item.

Our Viking range is of very good quality. I like the way it looks.

I hated the Viking range initially because the temp wasn't holding consistent. I called Viking and they explained the steps I needed to do. I wasn't using it correctly and I hadn't broken it in enough. When you first get it from the factory, the fiberglass liner around the oven is just sitting around the oven box and it needs to kind of melt in as it heats up in order to insulate better. But now, I'm really loving it. Although, there are some things that I'm a little bit disappointed in. The finish isn't quite what it could be for as much as I spent. When you open the doors, the edges are kind of sharp. I haven't cleaned it yet but I know I'll have to be careful. Also, the finish came off the grates. I thought they were a solid cast iron, but they're just coated. There is a warranty for it, though. I called and they sent me some new ones.

The only thing that I do not like about the Viking is for that kind of money, the oven racks should roll out like the Fisher & Paykel. But I like the style.

We've been looking at a Viking range for more than 10 years. We've always wanted a big range when we built our retirement house. So that time has come. However, we're incredibly disappointed with the quality of Viking. It is not what it used to be. Our range came and was assembled. Within eight weeks, we found there was a major gas leak. It also took nine months to get the range. We had it for two months functional. Then it was down for almost four months because they were waiting on parts. They had to take the entire range apart and replace all of the moving pieces. Everything that touched gas had to be removed and replaced because it was leaking and they couldn't figure out where. The safety valve was leaking. We went through an entire tank of gas because of the leak and that's 500 gallons of Propane.

I've been a very happy customer of Viking and I am pretty loyal to the brand. My refrigerator still works and my old Viking stove still works perfectly. But I had a little bit of a thing with the strike. Sometimes, I would have to use a match, but I didn’t care. I also have to change the panel inside, but for 20 years, that's really not bad. My refrigerator has been going strong through renovations. It’s been moved here and there and I have to buy a couple of drawers because my nephew didn't know his own strength and broke a drawer.

Our Viking range is top-notch. There was a little issue with the install though. They did a pre-site inspection to make sure everything would work. When they came up, they relocated it to somewhere else because it didn't fit flush against the wall. That was something they should have caught before they did the install and try to give us a heads-up.

I ordered a gas cooktop electric oven in 2020. I received it in August. The oven never worked and I'm still sitting with my Viking range that doesn't work. Viking kept sending service people out to try to fix it, and they replaced the entire computer board in the oven, but it still didn't work. They finally agreed to replace it. But I have to wait 16 weeks for that. I felt they got paid every time so they would keep coming back. They kept ordering more parts. It would have been better if they had just shipped me one that worked in the first place.

Viking had the availability of all of the appliances that we needed and wanted. We were able to get a consumer-like type product, not commercial type. So far, everything has been great. It's our first gas range so it's taken a learning curve, but we're very pleased with the product that we got. It works very well. I like the immediate heat. It's very reliable. You never have to sit there, wait and wonder if it's gonna come on or not. I also like that all of the parts easily come apart. You can clean around it, put it right back together and keep going.

We have problems with our range. The oven doesn't work. We had a Viking technician come out but he said it's out of warranty. It's crazy expensive to fix it through a Viking technician. Also, it's not a great product. The metal is showing signs of rust, which it shouldn't, and the cast iron griddle is not that easy to clean. Then, we had problems with two of the burners not lighting properly, not maintaining a simmer at the lowest temperature. We've got lots of clicking. This range is really problematic and I would never buy one again.

The burners are good for high cooking. But I'm disappointed in the simmer. If I turn the range down low, the flame just goes out and it pumps raw natural gas into the house. And if I'm not in the kitchen, it fills the whole house with gas. It’s dangerous. I'm gonna have to have techs come out, which is unfortunate because that's why I bought this thing. I didn't wanna have to mess with it. Overall, I like the build quality and its lack of electronics.

The quality of the Viking range is excellent. My favorite feature so far is the burners.

The quality of the Viking Range is good. Our favorite feature is the built-in griddle. They had to do some adjustments on the range but it's working okay now.

My family had a Viking range and stove top for many years and growing up, and it's still the same one in their house, so we decided to go for it. We had ordered one with a colored front panel and it had come in stainless. We were using that one for a long time until our panel finally came in. But the original one was working fantastically, with no issues with the quality of use. But when our new range came in, everything was shifted and not level.

I’m very pleased with the place where my Viking came from. I got what I expected. I love the Viking and all its features. The oven performs really well. With the build of the product, you can see that you didn't buy glamour. Everything about the oven is built far superior. The construction of the interior is far more insulated and retains its heat better. You get a better cooking experience. Other stoves have high-end circuitry with clocks and timers. They have all the bells and whistles such as delayed cooking. Viking has none of that. It's a simple and straightforward product. I'm very pleased.

We purchased this Viking range 4 1/2 years ago. The smaller oven has never worked properly and it is difficult and at times impossible to attain the desired temperature. When the range was on warranty two service calls were requested and both times the repair techs from Air-Flo, (the Viking service company in our area) adjusted a few things and said it was fine. Problems continued in getting the correct temperatures. Another service requested and now the warranty has expired and the tech identified another problem with wiring and "fixed" it and charged us $390.00.

I thought the Viking range was a better brand than what I had but I had a huge problem with it when I got it. It broke down. The service guy had to come out four times to fix it. Finally, he got it fixed and it's working good now but I was without an oven for two months. He had to order parts and wait for parts to come in. It was a time-consuming affair.

Viking stoves are hard to clean and the oven regardless of what I set it at always burns the top of everything. I am trying to cook and especially bake. It is impossible to bake anything. I can't wait until I have an electric stove again and can actually bake at 350 again without anything burning. I try it down to 250 or 200, it still burns.

The quality of our Viking range is excellent. I like the amount of burners it's got on it and the BTUs it throws out.

I've always known about Viking Ranges and that they're of good quality so I bought one. I like its appearance. It looks sturdy and well-made.

We recently moved into a new home, and this is my second Viking range. So far, it's been okay. I love my first one hence why we ended up getting a second one. We got an identical, but it's a newer model 10 years later. I bake a lot and I just find the oven on this new one is not as even as my previous range.

We had an issue shortly after we moved in with the broiler. The process of getting a technician come out was a little bit tricky. I found about three different phone numbers online and then I don't know if they route it through a third party. I ended up talking to an organization that didn't inherently appear to be Viking. But then they sent out a technician who looked into it and then it took them about another three weeks to get the part and to come back out. But otherwise, the range has been great. I like that it has six burners and the aesthetics are nice.

We got the Viking range and we specifically went with the 48 instead of the 36 because of the size. I find that in special events, it's difficult to do everything within 36 inches. So we like that the Viking has the extra burners on the top and the extra oven. We're still waiting for the griddle, but the chrome griddle was also something that I really liked. The switch out from the cast iron grill to the chrome griddle was something that I was looking forward to. Other than that, the quality of the range is top-notch. The nature of the beast is that the cast iron grills are heavy and that's something I knew I was going to have to live with. But underneath, everything is pretty easy to clean.

I expected the quality of the Viking range to be better. They project themselves as almost like a high-end residential, somewhat commercial, but it really isn't. The commercial oven I have at my restaurant is twice as good at a third of the price. The burners are really nice though. The stove top part is really nice, but I don't really prefer the oven itself. I bought it five months ago, and I just started using it. There were so many problems with it. The technician that came out was absolutely phenomenal. Everything's working fine now.

In 2017, we had our house burned down in a wildfire here in Santa Rosa. My boss' house at the time did not burn down, but he had a lot of smoke damage and he decided he was just going to do everything fresh and new even though there was nothing wrong with his appliances. So, he donated all of his Viking appliances to us in our rebuild. They're a little bit older, but they look fantastic and they work great. We have a small granny unit on our property, and so we were finishing rebuilding that and we decided that we would stay with the Viking appliances.

The overall quality of the range is great. But I had an issue with my convection switch. I was about a week out of my warranty, and Viking was wonderful in saying that they would provide me the part at no charge. So I'm absolutely thrilled with the service they gave me there. My only complaint would be that the warranty should be longer. Considering the cost of the product, a two-year warranty is not long enough. But again, when I didn't have an issue, they were exceptional to deal with.

I used a Viking range in a friend's vacation home and I thoroughly enjoyed the cooking experience. So when we were doing a remodel in our kitchen, I wanted it to be the focal point of our new remodel. We've got a big family. So going from having a traditional four-burner to an eight-burner has been the best part of it all. But we've had a couple of issues with gas leaking or smelling when the oven is on. I've reached out to Viking a number of times but I haven't heard back. But as far as the actual stove and burners and how it performs, it's fantastic.

Viking is very good quality only at the beginning. There were quite a few issues for the amount of money that we spent. I like them now, but the first time the stove came, it had to be replaced. The second time, there was something wrong with the burner, and the technician that came took the wire out and put it in backwards and blew up the stove. My house was full of smoke, and I had to wait months to get that stove replaced. Now it's okay, but it came in with scratches on the ceramic part. I've been waiting for months in order to get that replaced too. The technicians are very nice. It was a company, Oceanic, and the owner came when they brought the new stove. They just made a mistake. It's also not their fault in getting parts. It just took forever. I also have a Viking refrigerator, and we had to replace it one time as well.

I liked Viking's reputation. Originally, we were going to go with a Dacor, and we fell in love with this one. “This is it. This is going to be the one for us.” Then we heard it had terrible service problems and that the company had changed over the years, and it wasn't a good company. We're like, “Oh, no, no, we need to do something else.” Everybody knows Viking. We were at Pacific Sales and the guy was like, “Here's the one you need.” We were like, “Oh, that one looks really good. Okay.” We ordered it.

The Viking range is great. Well, we bought it wholesale and it had some major control board problems in the excess of $1,500 in repairs. The person we bought it from wholesale ended up picking up the $1,500 repair bill. She did not have to do that. But she uttered her word and she was a very stand-up person. The oven and the burners are great. It's a nice unit.

I'm not happy with Viking Ranges. First of all, the burners get dirty right away and they are very hard to clean. They turn black. The gold burner that comes with the Series 7 that I purchased is impossible to clean. I follow the instructions and I try to clean them and only about 60% of the black stuff came off. Then, the minute you use them again, they turn black again. Black spots then just appear out of nowhere. No oil fell on the burner. They just start to turn black.

The Viking scratches really easily. The black shows dust and it's hard to clean. The griddle is visible and looks bad once you use it. Also, the side oven is too small for side dishes. My casserole dishes don't fit. Also, on the very back, there's a vent all the way along, and if you are a true cook, that's gonna get dirty, and I don't see any easy way to clean it. I'm sure it has to vent somehow, but from a cleaning perspective, I just don't see how it's going to be possible. If anything splatters or spills in there, it doesn't come off.

I've been the owner of a Viking range for 10 years and it's absolutely wonderful. There was a recall and they came to fix it. The problem is that there are not enough people knowledgeable to service this equipment. It's horrible.

I wanted a gas stove because I have gas in the house. I also wanted something industrial looking. When I went to Ferguson, they were having a promo if you buy the range, you get a Viking dishwasher for free. So it was 5,000 for the range and then that included the dishwasher. I couldn't say no to that. The quality is great. It's definitely a commercial product, which makes it so fun to use. The simmer setting is great. When I couldn't get one of the burners lit, they sent a guy over and he said I just had the pan in there wrong. I just picked his brain and he really showed me what to do in that case.

I bought the new range and had to get it serviced within not even three months of owning it. I don't know how Viking could release a product like that without having everything checked out before. But I like the six ranges that I have. They cook well and they're burned quickly. The technicians were good when I had maintenance done. The knobs were stuck and they quickly loosened them up and oiled them. They also had to change the gas lines out. There was a recall on it. So, they did well.

We bought not only the range but we also bought the refrigerator, the dishwasher and the microwave. We've had the appliances for a while now. We've been having our whole house remodeled and we weren't able to get them installed for a while because we were waiting for our kitchen cabinets to get in. My husband has been unhappy. The Series 3 Viking French-door fridge with the bottom freezer has been a disappointment. We've sat here many times and asked if we should just have Viking come and get the refrigerator. We're not sure what to do about all of this. The refrigerator's our biggest complaint. I had the guy come out and replace the drawer, and the guy said it was the best he could get it. It is still out of alignment after we've had the guy come back three times. So, when you look at it straight on, it's got a gap on one side.

Dealing with Viking was fine but it took too long to get the range. I ordered it in August and didn't get it until June. We’re building a new house, so I had to buy an interim stove. The burners weren't adjusted well when we received the Viking range. When we got to the lowest setting, the flame was higher than it was on medium. But I'm fairly handy, so I didn't have any problem adjusting it. Also, the oven door doesn't shut unless you push on it. I called Viking directly and we have a repair scheduled for Friday. It's not a major repair but it's aggravating. Still, I like what little I've used of the range.

The Viking range is not perfect but it is good quality. There's no electric computer aspect to it. It has its own igniter but there's no computer board to hit. There's just literally on-off. It has a manual dial, which is what I like about it.

I like the side burners and the large middle burner and the quality seems very good. So, we're happy with the Viking range. The setup was fine though we had some issues later. But a technician came out and fixed them. The range seems to be good except some of the burners have film that builds up around them and we’re not sure what we can do about that. The flames are a lot more controllable than they were before but we still get some yellow tips on the flame when it's on high.

I use my Viking range all the time. I like the size of it and it’s easy to clean. The quality is excellent. I have six burners, which I like the most, and I also have a convection oven, which I love.

The Viking range is high quality and I love the Gourmet-Glo. It’s the infrared broiler inside, which is my favorite. I purchased the range from a large appliance retailer and they're an authorized Viking dealer. It was good but it took a long time. It was on backorder for months. For the most part, the range is working though occasionally, the auto-ignite thing kicks on a couple of the burners even when the burner's going full blast. So, I have to move the metal around a little bit to fix itself.

I like the space on top of the Viking range. I can have multiple pots and pans go in it. Also, I like the middle part. I can do multiple things at once, unlike normal ranges where you only have four burners. It seems to cook more evenly than the stove that was there, which is nice. So far, the range has been good. But the microwave has been a lemon from the get-go. It was installed and it made a funny noise. They came out and adjusted something but it's still making a funny noise. We've called the place where we bought it from and they want to have nothing to do with us.

I have a 36-inch Viking range and I love it. But I need to get a hood and I've been having trouble finding a Viking hood. I need to find somebody that I can trust that can modify the cabinet and do something with the hood, but that's not necessarily a Viking thing. I also want stainless steel knobs for it, which I haven't found yet. We're in a supply chain nightmare, so getting something right now is very difficult. Other than that, it's a nice range. The gas flow is great and I love the way it cooks.

Viking was originally in our home. And when we remodeled, we put Viking back in our home. We like the multi-burners on the top. And the range cleans easy. But it's not properly heating and the thermostat was bad. We use the Viking repair people here in Atlanta and there was a waiting period to have that done. But when they got it serviced, it seems to be working okay.

My Viking range is wonderful and even the boiler is really impressive. I accidentally started to clean it on the inside, which I shouldn't have done, so it looks clean on the side where I cleaned it. But I won’t do that again, because that’s not what you’re supposed to do, and I have to find out how the self-cleaning works. Other than that, it's great that it has a fan inside while you're cooking. I love gas and being able to see where the flame is in relation to the pot or pan. It just works and it works well. If you have the money, I’d buy it. That was a splurge and the bad side was, it took a year and three months to get.

Viking ranges are premium devices and we like them very much. We like the stainless steel and the six burners. They're reliable and good products.

Our Viking range was delivered pretty early. But then, there was a recall on it to have to replace gas piping and the shipment of the piping was really ridiculous. It came in a large box, not packed very well at all, with just the two gas pipes in the box with no padding or packing. A local company repair person came out and did the recall work, replacing the piping in our garage, before it was installed. But during installation, when they reassembled it, one of the igniters may not have been connected properly. So that wasn't working on one of the burners and one of the knobs was really stiff. So we had a service call and that was taken care of in 10 minutes. Fortunately, we didn't have to pull the stove out as it had just been installed in a new kitchen with new flooring. And it's been fine ever since.

Viking should not have a $7,000 stove that does not work. It's sad to have multiple repairs on my range but in that regard, they've been responsive.

Viking Ranges are well-known to be high-quality appliances so we purposely sought out a Viking range for our kitchen remodel. My experience, however, hasn't been super positive. There was a problem with the starter of the first range we had put in so the oven wouldn't turn on. It took over two months to get a new range to replace the broken range.

Viking was in my old house and I got a new higher-end appliance. When I went to the store to look for one, I was certain I wanted to get Viking. I love the griddle of my range as that's pretty cool. In the beginning, the gas lines weren’t fitting right. The tech had to take off the top and he had to do adjustments. He said that nowadays, all of them are coming from the factory like that. He said, “All I do is take off all these springs and I'm probably gonna make like a little adjustment.” He made a quarter turn on one nozzle or valve that was on there and all the gas came out fine. The service company got bad ratings online so I was concerned. But when they showed up and I dealt with them over the phone, everything was cool.

This is my third house with a Viking range and a Viking hood. We had one problem with the baffles in the hood. One of the handles fell out. I filed a warranty claim, and Viking sent a new one. There are two things I like about the Viking better than the Wolf. One is the salamander for the grilling and the oven. The other one is it has a regular electric thing like you’d see on most stoves. They don't use the salamander in restaurants for nothing. It’s the only way to go. The other is the Viking oven vents out the back then it goes right up the hood. You just turn the hood on low and it vents the heat. Whereas the Wolf, it vents out the bottom. We live in Houston, so it’s hot here.

Everyone I spoke to was helpful. The situation that we were in was unpleasant, but they did their best. It took a while to get the range operational, but it works and it’s awesome. I recommend it if you have a lot of money.

Viking has been excellent. I had an issue upon delivery, and it took them 30 minutes to resolve the issue and put me a new piece on order. The range itself is excellent. The value for the price is good. I like to cook and bake. The advertisements that I read on it prior to my purchase exceed what the product is doing for me. It's performing better than what they specified.

I loved this oven until shortly after the warranty expired. The blower assembly went out and now I'm told it will be 3 months for the part to come in. I expected far more from Viking. Customer Service is lacking as well.

I had a problem with one of the burners on the range. It was missing a screw. Viking told me that someone would contact me from the local area here. First, they sent me the screw that was missing, but the screw wouldn't fit. It would only screw halfway and I didn't want to force it. They ended up sending somebody out with a part, which was the right part, and another screw. They told me that they would have to replace something else and it would be ordered from Viking. That was three months ago. We're still waiting for the part. It also took me over a year to get the range. But I am impressed by Viking. I am very happy with the range. The burners are good. The oven is good. I'm very happy with the broiler. The exhaust hood that we have is also a Viking and that does a great job.

Other than the year long delays with covid that it took for me to get the Viking range, my experience is good. The quality is great. I like its versatility. The only thing is it can't be flush against the wall because of the way the gas line hooks to it. It sticks out from my wall slightly.

We're not super happy with the Viking range. The representatives have been okay, but nobody wants to resolve the issue. It's a very expensive oven. I'm not sure why they're not following up properly. There's an exhaust fan on it and it is so loud. It is unbearable. It radiates throughout my whole house. I've called in to Viking. I've asked if there's a noise reduction kit. They said they would not forward this on to management until I took a video of the noise, but I don't have time to sit around for 15 minutes to wait and know when the exhaust fan is gonna go on. They already sent out a registered technician. That technician checked it out. He said, "I agree with you. That it's the most annoying noise ever.”

I like the quality of the Viking range. It looks good, cooks good and bakes good.

I have liked a Viking range for a long time, but I could not afford it at that time. I got one when it was affordable to me. It’s perfect. I like the way it cooks everything. There's one problem I have though. It's not extremely simmering. It's a little bit too high. I still would like it to go a little bit lower, but it can't go any lower. Also, one of my burners at the back works when it wants to work. Even that one, when I put it on there for simmer, it's still too high.

I love the Viking Range. It's very accurate, especially in baking. It's spot-on. But even baking or cooking in the oven itself, like, chicken parm, I've never seen anything like it. It's ideal. It definitely cooks quicker. If something says it might take half an hour, it might take 25 minutes. But it doesn't have a lot of features like delay start or a timer. But that's okay. I'm here most of the time anyway. They're just some things that I had on my old stove that I don't have on this one. But I'd much rather have this stove any day of the week.

I love the range. It's my second Viking Range. It's restaurant-grade, so it's heavy duty and it's made well. It's solid, looks good, and functions perfectly. It gets really hot which is one of the key essential elements. The only problem that I had was the initial supplier, Best Buy, had inventory problems. I had ordered it six months earlier, and they waited till the last minute to tell me it was gonna be six months late. I had called before weeks before, and they said, "It's coming to our distribution centers. It's en route." They said all these things that were not true. That was shameful. They did that with my refrigerator as well so I ended up having to go to a local appliance store to buy both my refrigerator and stove. They're expensive, but they're worth it.

We bought a house with a Viking range that appeared to be missing their burner bowls. Called to order them and was told would cost $147 each bowl; total of $980. I expressed surprise and extreme hesitation to order them and the sales person knew I was struggling to make the decision due to the cost. I finally determined that I couldn’t use the range without them as the underneath wiring would be exposed. We ended up finding the bowls buried in the garage and I tried to cancel the order but was told they were already shipped and they would issue me a return label. I didn’t even open the box and shipped them back.

My Viking range was delivered with a broken door. There was also a recall for some safety issues and we were told not to use it so we couldn't use it for two weeks and had to order takeout. So it wasn't a very good impression. The people at the appliance place was good, but with the issue, they didn't do anything. I had even purchased an extended warranty, which was a waste of money because they just said it should be a manufacturer warranty issue and they refused to talk to me. But Viking was good about it. They took care of it.

I love the quality of the Viking range. It's a nice-looking functional piece of equipment. I'm glad we got it. I was also impressed with how quickly we were able to get it. The installation was really seamless.

When I purchased my Viking, it took quite a while - 10 months. I had to keep calling for updates. But my overall experience has been excellent.

We were gonna go with Wolf, but it wasn't available. So, we got the Viking. It's got a good reputation. The quality is great. I like the BTUs that it has on the top. It's got very good control.

Viking is a good brand and it's also a wow factor for your kitchen. I wanted to amp my kitchen up a little bit. I bought my range in January and I like how the BTUs are so high and how they heat up things so quickly. But I wouldn't buy this again. I walked off and left the burners on several times, which is a real hazard. The burners on the top don't push in. They just turn on and just turn up. I have bumped it up several times, which terrifies me. It scares me even more with a little grandchild that I have coming over. I'm gonna have to have some kind of safety feature on them.

The stovetop in my Viking range didn't work, but they don't have any service people in my area to service it. I called October of last year, and they were gonna have somebody come out in a month. And then they called me the day before and told me that that person didn't service our area anymore, and they canceled my appointment. I called them four times and asked who was going to service it, and they never got back to me even though they said they were gonna call me back. I gave up trying to get the one I had serviced and just bought a new one. I like the stove because it's an open stovetop concept like when I cooked in a restaurant, but their customer service sucks. I just hope the stove in this new model lasts longer.

I did a lot of research and spoke to a couple of people that work installing kitchens as well, and all of that helped me with my decision to go with a Viking range. The quality is very good, and I like the burners and the power.

I never had an expensive, professional stove and the Viking range was a little challenging because I had to figure out how to work it. When they installed it, they put the wrong knob. I cooked a few things, and I burnt them up. Then I called them to let them know that something wasn't right. So this guy came out and he immediately saw the knob. I like the convection because it can crisp stuff up real fast.

I really like the range. It's been good so far. I've only had it for a few months, but I'm happy with it. I usually use the range top but the oven works real well too. I like everything about it.

We bought the full feature type range and we got what we expected. We're happy with it. I like the quality. It was expensive but it was a good experience.

My wife is a cook and she loves the Viking range. Viking is very traditional. It's very solid looking and performing. We always enjoy the range. But in my old apartment, I couldn't use Viking’s exhaust. So I had a combination of Viking and Miele. But this time, I installed the Viking exhaust and the engine is quite noisy. I understand that it's supposed to indicate the power and that it's working. But as compared to Miele motors, it's noisy.

We're loving the range. However, we need to contact them because the convection fan isn't working. We also have the Viking microwave drawer and we love it too. When we first received the appliances, I did fill out the registration cards on mine, but I never received any kind of acknowledgment back or confirmation that anything was received. So that was a little confusing.

The 20,000 BTU burner is great. The convection oven is fantastic. Oddly enough, Viking had a recall on this particular range and I just learned about it today. They are having an issue with the gas line. So that needs to be replaced. But it annoyed me that Viking never gotten in touch with me about that and my products were all registered. I was having an issue with one of the burners and I called Viking this morning. The woman I spoke with said, “Oh, you should have been issued a notice that your range has a recall. Don't use the oven.” I could have had gas leaking into my house. But they were great. They were sending someone out to replace the line. There's been a couple of issues with the range but I've been very happy thus far. It's a very good range.

I've had to replace every one of my Viking appliances besides my microwave. If I ever had to buy appliances again, I might not buy Viking because they all broke. I do appreciate Viking for replacing the range. Everything was fine. The replacement did take six months. We didn't have an oven for Thanksgiving dinner. But with COVID, you don't get anything unless it’s six months.

Everything is good with our oven. The only thing that I do not like is that when you spill or stuff falls in there, it's always hard to scope that out. If it's dry, I just keep pushing it around and I can't get the right elbow swoop to get it out. It's noticeably more challenging than other ranges that I had before. We also had an issue with the fridge. The hinges of the dairy doors broke within seven months. It took a bit of calling to figure out that I was talking to a third party part provider. They were very helpful but they couldn't supply the part. It took us seven months to get a replacement dairy door. That finally arrived and now we’re looking at the hinge fold on these.

The entire stove is fun to cook on. I love it. When I called Viking with a problem, they were there for me. When the eyes were running a little rich, they sent someone out immediately and they followed up before and after.

Viking is difficult in terms of service because they're not readily available all the time. I have a 5 series and I don't have a self-cleaning oven. But I’m happy with my oven. It works really well. It does the results that I want. But if I had gone with one of the other brands that are already upgraded to a self-cleaning oven, then I would have been as satisfied. I could have gotten the same results in terms of cooking had I gone with another company. Also, I didn't get my $500 rebate that I was supposed to get. I was very angry about that and I’m still waiting. But I did like that I was able to customize the range so I was able to get the color that I wanted. I love gas ranges. It cooks very evenly. But it's hard to clean. The range is divided into three so food particles get down in between there. So I have to get a Shop-Vac to suck it out once a week to make sure that I don’t have any kind of particles down there that might catch fire.

It's definitely high quality. It's a sturdy piece. It's been very consistent on temperature, both on the range and the ovens. The lighting on it is good. It's got the kind of classic design. We've been very happy with it overall. But the convection fan makes a noise now for some reason, so I need to reach out to them.

I wanted a gas range and Viking is the simplest one without all the bells and whistles. So you turn it on and it works. I'm very pleased.

It's a good range. But I've had a couple of issues and I've only owned it for five months. The most frustrating thing is the lead time. I ordered it in June and I didn't get it until March because they hand-build them in Mississippi. I've had two service calls already. I had a wiring harness burn up. Then I had the igniter shorting down instead of across to the burner. So it wasn't igniting one of my burners. I called customer service at Viking and they connected me to a third-party appliance service provider in my area. The process was pretty straightforward.

The range has been amazing. I love it. It's been exactly what I expected. It consistently produces great food and it's easy to use. It looks amazing too.

My husband cooks and he loves the range. He liked the burners and the power that the burners had. But I clean it and I hate it. It's a pain in the neck taking the whole thing. You got to take this piece off and then that piece off. Also, they sent us the wrong grates with the stove. So that wasn’t good. They did correct it. But unfortunately, some of the top of the stove got scratched because of the bigger grates.

We like the industrial solid aspect of our Viking and it's a nice range.

I selected the cobalt blue, and when it was delivered, the color was completely deceiving. It was purple. So, that was a big fiasco. But we worked this out. We replaced it from the showroom with a stainless steel one. Since I had it, I have two major issues. First of all, the burners change color and they're almost rusting kind of color. They're brass, so they're not really rusting, but they stained. I couldn't find anything to clean them with to bring them back to that brass-looking shiny look. Number two, there is a problem with the heat sensor that triggers the ventilation fan. It’s been an ongoing problem. After you cook a meal when you use the oven, the fan could be on and off for about an hour every three seconds. So, it doesn't take time to cool off. It just disconnects. It goes on, off, on, off. It could drive you nuts.

I like the Viking range. It’s fast. I don’t have a lot of patience, so I appreciate that I don’t have to wait long for everything. I do things on the stove. I heat things up and bake. I like those features. The only thing that I’ve ever had issues with is the star cut out on top of the flame can move sometimes and get in the way of the flame. Sometimes you put the wrong one on the wrong burner and it won’t work.

The convection oven is good. It's more consistent than the oven that I was using before. The simmer feature is consistent. It's going out to a propane tank. So it's not as consistent as it would be in a city setting. But I'm still waiting for one backsplash piece thing. Also, I bought an in-oven thermometer and I'm not certain is the correct temperature. I can't find anything in the instruction manual what these lights mean for when the temperature’s supposed to be reached.

I bought my Viking appliances in October. Didn't get them until January. When I got them, first thing that happened was the refrigerator was super loud. It sounded like water moving. I called the people I bought it from. That guy said, "I'm gonna have someone call you back." Executive Appliance came out to service and the tech was super nice. His name was Gabe. He said he had seen it before. I hadn't even had it a month by the time they came out. I said, "I shouldn't have to have this repaired. I should have a new one." So that went round and round. They had him try to repair it. The company where I bought it from wasn't calling me back. I felt like I was taken advantage of.

The range looks great and it works fine. It looks sharp. But I bought a propane range instead of a natural gas range, and so I needed the conversion kit.

We like the range, the way it's working and the easy clean-up. The dealer with whom I worked with, Jerry, is like an authorized dealer, and he knows these appliances. He was selling this for a long time so he was able to give us a very good insight. It was a great experience working with the dealer.

The customer service experience was fantastic. I'm impressed by with the speed in which they responded. I've been very happy with the range. The way it starts has been my favorite. Sometimes as ranges are a little touchy. But I turn the knob, and my range turns on.

We had a little problem. The wires got burned inside from the gas. They were too close to the heat so they burned out. We called the company we bought it from. The tech came, he moved the wires and he put tape around it. Our Viking Range is fine now. But it's hard to clean those grills, every time you fry something or cook a steak and use olive oil, the oil splatters. The stove inside the oven is also very dark. There's not enough light. But it looks nice. It's big and impressive. There's also a lot of space under. You can get it under with a vacuum halfway so it's pretty high up. That's a plus where you can clean under the stove.

We had a Viking at one of our previous residences up in Maryland and I absolutely loved it. We went with another Viking and we love it. For some odd reason, I didn't even look, but when they delivered the first one, they delivered an LG. We have natural gas. So, the thing wasn't working. It smelled like gas. But once they brought the good one back to us, it works perfectly. It's great and it cooks well.

I like the industrial professional handle. It works well. It's basic, but it gets the job done and cooks well. But when I first purchased the unit, it had lots of issues. The structure was bent. It was a bad piece that was made. That couldn't be fixed. It was welded incorrectly. Then the waterline would dump all the water inside of the unit. It was a disaster. But Viking was excellent about getting involved in getting a replacement and having to come out and replace it. Despite how frustrating it was, they handled it well and did what they needed to. I'm happy with that.

We got our range installed in February and so far, the heating elements around the burners are far better than any range we've had in the past. It's a pretty good range, although we noticed that some of the chrome-covered plastic covers that go around the knobs look like they have started to melt from the oven being opened and closed.

I've had a terrible experience with Viking. They pitch themselves as a luxury brand and as a result, the servicing costs are astronomic and they have a very limited number of servicing options. That excludes having any sort of support people who would take on any of the servicing themselves. This means that I have found myself unwilling to spend the money to have it serviced by Viking’s reps because just the money is silly. There's nothing available online where I can find parts or/and service manuals. I've ended up modifying parts in order to get them to function.

The Viking range came with the house. I bought a Viking microwave, replaced that, and replaced the Viking refrigerator very recently. They seem to be good quality. I had repairs done on the refrigerator like adjust the ice maker and the water level in the icemaker. Also, a filter did not come with it that was supposed to be in it. But the licensed service provider has been great.

I'm surprised the Viking range is not as good as I thought it would be. I wanted it to be perfect because it cost 10 times more what my previous one cost. I expected 10 times more satisfaction but I had a lot better features with much cheaper ranges that I've owned in the past. The Viking range makes a weird noise when it's on. It gets so insanely hot and the metal inside goes concave or convex. It sounds like someone's punching the metal. It takes forever for it to cool down. It's annoying that the fan stays on after it's done cooking.

I like my Viking range. It works and it's not over imbued with electronics. The only comment I have would be on the extractor fan set that goes with the range. It's very bulky and noisy.

The dishwasher had broken already and had to be repaired. Other than that, I'm happy with the other appliances. I love the way the knobs on the Viking range are lit with LED lighting 24 hours. I also like the way all six burners are placed, the way the speed oven looks, and the way it works. Everything looks designed well.

Our Viking is the top of the line. It's a double oven and it's 48 inches. It's a wonderful oven. But I would have loved to have had self-cleaning, but I just got whatever they had. Also, when we ordered the oven, there was a problem with it where it couldn't be delivered. But all of this was COVID-related. They were taking forever and then just had to switch to another oven because we were waiting and there was a problem with the one that was sent to us.

Viking is a quality product. Everything including the delivery was great. The range cooks evenly. It heats up quickly and looks nice. However, every now and then, one of the burners has a hard time lighting. Also, there was an issue with the glass and we had to have someone come out and fix that. The guy who I called was very nice. But the technician in my area was out for a while so it took forever for them to finally come out.

I purchased a stove that is “supposed to be” top of the line and very expensive. I receive it and it’s not working (plumber thinks it is a regulator issue) and the stove door does not close properly. I call the company and they have no repair people in my area…Plymouth, Massachusetts. I don’t live in the countryside. Two things..why am I having to deal with repair issues on a BRAND NEW stove? Why is it not being replaced with a range that works when I spent $15,000. Absolutely unacceptable. I would never purchase from them again.

My husband likes to cook and he likes the Viking range. However, though it's doable, the grates on the top are shabby to have to move and clean inside there. Also, we’re still having a little bit of issue with the oven door. We don't have it for very long but when you open it, the springs are not working at all ‘cause the door would just fall. They came out and replaced them. It was okay for a day but the same thing happened so I called again. They came out and replaced them with some heavier duty springs that go into some other model. Now it doesn't just fall open, but it also wants to almost close back up. It's almost too strong. But they said to try it for a little bit and see if it wore them out. It's frustrating when you spend thousands of dollars on an appliance then almost immediately you start having issues.

I have a Viking double oven and it's worked beautifully. However, I've been dissatisfied about Viking for our kitchen. The freezer part of our huge new side-by-side Viking refrigerator freezer does not work. We can put food in it, but it's completely frosted. I have talked to Viking's representative in Atlanta via email and she told me that they are waiting on a part and that somebody's going to be contacting me. But I hadn't heard from anybody and I'm very frustrated.