Viking Ranges Reviews

Viking!!!! NEVER AGAIN!!! Never even think about doing business with this manufacturer. They are not reputable and make no attempt at consumer satisfaction. I finally got what I thought would be, my dream stove. I waited a long time to splurge, but boy did I get taken. It was a "special order" gas model with 5 burners and griddle. Including the extended warranty with the dealer, I spent $6123.26 and waited 6 weeks to get it delivered. Before using the oven for cooking the instructions stated to use warm soapy water, rinse, then heat the oven to 450 degrees for 1 hour. This task could not be completed because the oven immediately failed upon start-up. The dealer from whom I purchased the stove sent their service technician to evaluate the issue.

BUYER BEWARE. Do NOT get fooled by the Viking name. These appliances are complete trash and you will spend tens of thousands of dollars for cheap equipment that is inconsistent and unreliable. Do yourself a favor and just buy the mid-range Kitchenaid/Kenmore/LG stuff from Lowes. You will be better off.

I purchased multiple Viking appliances for the new kitchen I saved for over 10 years to complete. Their fridge freezer was over $10k, now 4 years old and multiple things broken from inside lights, shelves in the door, the door itself and the gasket seal. My stove, over $20k has been broken and out of action since Nov 2024. No one will respond to my cries of help or get anything done. The only thing still working is my dishwasher, I guess because that’s actually Bosch, sold under Viking.

I bought a Viking Series 3 freestanding refrigerator during Covid. I chose it because I needed a refrigerator the next day Viking was my best option. I have had no problems with it and am generally pleased with the product. It makes ice like a champ. The only thing that is annoying is that the handles become loose from time to time and my husband has to tighten them.

Disappointed is an understatement! Regret falling into old beliefs that it is the best. Absolutely worst $5500 ever spent. In the first year of use has service technician in my house practically every week. One issue after another. Finally they replaced it and acknowledged is was a piece of defective junk. Second stove at least works but still: no timer, no temperature display, burners are so lightweight they fall off, iron panels you have the pots and pans on are uneven so oil is always on one side and only that side will fry food you have to constantly turn the pan to get even temperature distribution for food to fry evenly.

In mid-November I bought 48" Viking Stove that turned out to be a total lemon. It has not been fully operational from day one. First, there was a convection oven fan stuck in "on" position that it took a month for a repair to turn it off. The turkey was very dry for Thanksgiving, I must add. Unfortunately, this was just the beginning of the list of problems. In the two months of ownership, the oven was operational for 2 weeks only. I’ve had three repair visits since initial installation which have included: replacing door hinges, broken rack, bent rack guides and the oven door. Currently, the stove as well as broil and griddle do not work due to the spark module failure and the parts are on backorder for 5 months!!!

Don’t be fooled by what they say about Viking Rangers, etc. also, the majority of these reviews are paid reviews. Here’s my experience with Viking. Had a Viking freezer. Out of the two years I’ve had it. It’s probably been down seven weeks or more. They repaired it seven times before they replaced. I have a Viking oven. I also had issues with it. Thermostat quit working, the light in the oven fell back behind the oven. I was without an oven for about 20 days. Now to my Viking cooktop I’ve been without a cooktop now for a month waiting on Viking. All these appliances are under two years old as of today’s date. Before you spend a crazy amount of money for a high-end appliance stop and pay attention. Parts are very difficult to get the service on them sucks nobody wants to work on them if they’re under warranty. Just buy yourself a good old GE and be done with it put your ego in your pocket.

I bought a Viking range in December 2023. The oven did not work from the very beginning. It would not stay heated to bake anything. I had 12 people coming for Christmas dinner, so we had to put our old stove back in in order for us to host the dinner. The technician was able to fix it but less than 4 months later, the oven would not heat again. The technician again came to fix it. Fast forward to December 2, 2024. AGAIN, the oven does not work. It will not even turn on. I have been trying to get a technician to be able to come to fix it, having the parts, as he lives over an hour away from me. It is now December 19, 2024. Still no oven. I am again, hosting Christmas dinner for 10 guests. The customer service department is worthless. You might as well talk to the wall. The only thing they can tell you is what is in their scripts.

Our Thanksgiving is RUINED. We purchased over $35k of products from Viking over the past 5 months. My husband advocated for a different brand, but I convinced him Viking was the way to go. BAD MISTAKE. Here we are. It's Thanksgiving eve. I am SICK to my stomach. We have NO cooling in our fridge (just received 3 months ago). I'm devastated. Our turkey is getting bacteria. Our fridge is now 47 and freezer is 42 and it's NOT OK. This has been going on since Sunday and I tried to get Viking's attn since then via Social and LinkedIn. They sent a tech out last week but said 10 days to get a part. 10 DAYS!?!? Seriously? Have they not heard of FedEx overnight?

I consider my Viking gas cooktop a piece of junk! In the 3 years I've owned it I've had to replace 2 igniters and a third burner fails to light 90% of the time even though the igniter sparks. I would highly recommend to any potential buyers to buy any other brand. Viking customer service is a joke and are not interested in helping a dissatisfied customer.

Absolutely the worst appliances. We're donating our 36" stove (or throwing it away) and going back to Wolf. Hinges on stove door have been replaced 5 times in 4 years. Zero coverage from Viking. You'll be sorry and out of a lot of $.

I purchased a Viking range dishwasher and refrigerator a little more than a year ago. The range has had to be serviced twice. A light on the outside was missing and the door hinges failed. The dishwasher just recently had to have the whole control panel replaced. Each time I’m without the appliance for 2 weeks. While I did not purchase the most upper tier appliances they really should not have all their issues. There are some serious quality control issues at Viking.

We bought a 48" free-standing range oven (which comes with a large and a small oven). The hinges on the larger oven door are clearly undersized and failed after less than a year. We had them replaced under warranty. They then failed again before the warranty expired and had to be replaced under warranty. Just recently, they failed for a third time and we're out of warranty -- so Viking refused to replace them -- and customer service was very unhelpful -- just quoted the "rules". Given that the hinges are clearly a design flaw, I think they should have covered the repair again -- especially for a range oven that was more than $15,000. I would never buy Viking again. I had a Wolf range oven previously and it was so much better!

When I ordered the Viking stove, I didn't know it was gonna take six weeks to get, but it was no big deal. The quality is good and it's a beautiful stove.

I don't like that on my ovens, the dials have tick marks. It's not digital. It doesn't have writing next to it. When I turn it to 350, trying to line up the two tick marks, the one on the dial you're turning and the one that's stationary on the unit, I couldn't tell if they're lined up. I just had Viking out fixing and it looks like it's at 350, but it could be at 340 or 355. I've been ruining food. I also don't like that it takes 30 minutes to heat up before you should start baking.

The Viking Range at start up shut down after 10 minutes when the installers went through the initial test. That was unfortunate. I couldn't do anything in the oven. The stovetop was fine. So, it was something within the ignition system, which was common. Viking knew what the problem was. It took 15 days before we had the parts. It has been running nicely since. If there was one thing I could tell Viking to do, I would tell them to make that chrome griddle for the 5 Series. The griddle is tacky looking on that. You can get that with the 7 and much nicer looking. If I could do mine all over again, I would either get a 7 or I would get all burners on my 5 because I don't like the look of it.

My Vking range has never worked properly. The first issue was orange flames on the burners and after 5 months it has improved slightly. The worst issue is the oven, it never lights on the first attempt, it usually takes two, but if it takes three attempts it sounds like an explosion. I have had 5 service calls so far. I am waiting for some replacement parts for my oven. Currently, the oven does not light at all even though it did light a few weeks ago when the repair company was here.

I purchased a custom appliance from Viking and felt a sense of accomplishment. However, my experience has been disappointing as my dishwasher required servicing three times, the plastic resin crispers in my refrigerator shattered, and the stove's igniters are overly sensitive. Despite reaching out to customer service via email and phone, I received no assistance. Potential buyers should be cautious.

We purchased a Viking 7 Series 30 Inch Wide 4.7 Cu. Ft. Double Electric Oven. Since it was installed the oven has never worked very well...Not what we expected in buying an high end oven. We called the dealer and they sent a technician to fix the oven and replaced a part and attached a wire that should that wasn't in the manufacturing process. The oven still doesn't perform very well. The oven takes nearly an hour to reach temperature and panel with the dials heats up so hot you can't touch it.

It's been excellent with Viking. It's perfect in my kitchen. The range cooks very fast and I can cook multiple stuff on the stove and monitor everything.

The Viking rep I worked with was excellent. She showed me some of the features and demonstrated what it could do. Also, at the same time, the Wolf representative was there, and I was not as impressed with Wolf as with Viking. She demonstrated melting chocolate on a paper plate over a burner without burning the plate. Wolf did the same thing and they both said, "No other range does it." But the burners are the thing that sold me on the Viking, the precision, and the ability to control the heat so precisely. Price-wise, it's a lot for a range. But it's worth it.

I like that Viking has a fifth burner on a 30-inch range. I also like the look of the knobs and the front panel has an old-fashioned look. It looks very sturdy. It's a high-quality product. The oven works great. The stovetop grills are super heavy. They're cast iron and great grills. They never slide and nothing moves on them. The only thing I didn't realize was how many BTUs (18,000) on a burner. I've had to adjust cooking 'cause most of the standards are usually 12,000.

I've been using an induction hot plate for the last six months, and I finally went shopping and was so pleased to find Viking had a model for a residential kitchen. It fits right in where my old one came out. I love it. I'm still getting used to the burners because it's different than my old stove. I researched for four months. I listed everything I didn't want in a stove. And Viking fit everything I didn't want. And the extras it had that I liked were the separate knobs for the oven, that it didn't have a bunch of electronics. Also, I'm a huge baker so I love the three racks in the oven. And I like that one rolls out so I don't have to slide it and lift my stuff off it.

We ordered our Viking range from AJ Madison, and they were very nice. It's a very nice range too. The general build quality is quite good.

The Viking Range has good quality. We had two issues with the knob. But other than that, it's fine. We like that it doesn't have any electronics. It's all old-fashioned with the gas. The sales rep said they were having an incentive for the dishwasher too. So we got a Viking dishwasher. He was able to sell the product and give us a rebate on the dishwasher.

We've had Viking Ranges for the past 30 years. My wife is a very good cook and she won't cook on anything except Viking’s gas stoves. We love the range, which was why we chose the 5 series 30-inch Viking range over every other product on the market. We didn't want any digital because we had a couple of Viking wall ovens, and it cost us dearly because those electronic panels failed and there were no replacement panels. So, we were glad to see that this doesn't have any digital components. It's all the old-fashioned turn knob without all the bells and whistles.

The 48-inch-wide Viking range has a small oven and a large oven. The large oven didn't work at all out of the box. When you’re gonna spend about $12,000 for a stove instead of going to Home Depot and buying something for 2,000, you expect the best of the best. And we didn't get the best of the best. It’s brand-new so I called the dealer who sold it to us. They got somebody out there relatively quickly and they made the first repair. But it did not fix it. So, the techs came out a second time about two weeks later.

The worst decision we have ever made. My neighbor advised us to buy sub zero but we purchased Viking because they had a promotion at Best Buy. HUGE MISTAKE!!! We have had nothing but problems… our freezer is full of ice because there is a water leak in the ice maker. Viking and Best Buy has no sense of urgency! DO NOT BUY VIKING. Buy sub zero or Wolf!!!

I enjoy cooking on my Viking range. I've already recommended it to several people.

My Viking range is a cooking stove, like a restaurant stove. And there's no timer. I gotta be precise and on my game as to what I make. I like that because it's even-tempered. It's got good heat. And you don't have to wait on it. It gets there quickly. Also, I like the way it cooks. I had a little trouble at first with turning it on, but I see now how that goes and where you won't get the response. Because I would turn it on, and it would do a click, click, click, but I would smell gas. But I was just not setting it. And if I put the convection on, wait until I get that where it starts, and put the convection. So, I'm learning.