
Viking Ranges Reviews
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About Viking Ranges
Viking is a luxury appliance manufacturer that offers high-performance ranges, refrigerators, dishwashers and more. Its ranges are available in a variety of burner configurations, sizes and fuel types. Customers see the widest variety of options with Viking gas ranges or dual-fuel models. Viking electric ranges or induction ranges have fewer size or configuration options, but these models are still feature-rich and can be customized by color.
Visit vikingrange.com- Luxury designs and materials
- Customizable
- Long-lasting
- Promotional offers and rebates
- Limited pricing transparency
- Expensive
Viking Ranges Reviews
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Reviewed May 18, 2024
The Viking rep I worked with was excellent. She showed me some of the features and demonstrated what it could do. Also, at the same time, the Wolf representative was there, and I was not as impressed with Wolf as with Viking. She demonstrated melting chocolate on a paper plate over a burner without burning the plate. Wolf did the same thing and they both said, "No other range does it." But the burners are the thing that sold me on the Viking, the precision, and the ability to control the heat so precisely. Price-wise, it's a lot for a range. But it's worth it.

Our aim is to be here to iron out any/all wrinkles, our customer support team will be here for you. Thank You for your smooth transition into Viking.
Reviewed May 18, 2024
I like that Viking has a fifth burner on a 30-inch range. I also like the look of the knobs and the front panel has an old-fashioned look. It looks very sturdy. It's a high-quality product. The oven works great. The stovetop grills are super heavy. They're cast iron and great grills. They never slide and nothing moves on them. The only thing I didn't realize was how many BTUs (18,000) on a burner. I've had to adjust cooking 'cause most of the standards are usually 12,000.

It's truly humbling to hear from start to finish you are more than satisfied. Thank you for giving Viking the chance to continue providing excellent service and quality.
Reviewed May 17, 2024
I've been using an induction hot plate for the last six months, and I finally went shopping and was so pleased to find Viking had a model for a residential kitchen. It fits right in where my old one came out. I love it. I'm still getting used to the burners because it's different than my old stove. I researched for four months. I listed everything I didn't want in a stove. And Viking fit everything I didn't want. And the extras it had that I liked were the separate knobs for the oven, that it didn't have a bunch of electronics. Also, I'm a huge baker so I love the three racks in the oven. And I like that one rolls out so I don't have to slide it and lift my stuff off it.
On my old stove, I couldn't slide pots across the top. This one has grates clear across the top. I like the flexibility, and I can turn this down to simmer, and turn it up high. The only thing is the I had to have my meat board moved because the side of it got too hot up against the stove. And we lifted the stove up a little. On simmer, it's fine. But anything else, I was afraid it would start to cause a fire with my meat board. Other than that, I love the stove. I love the style and simplicity, and the BTUs of the burners. Get one.

Some say it's not what's on the outside-it's the inside that matters; Viking believes both are important, the appearance makes a customer open THAT door, thank you for upgrading with our brand.
Reviewed May 17, 2024
We ordered our Viking range from AJ Madison, and they were very nice. It's a very nice range too. The general build quality is quite good.

Thank you for allowing Viking into your home, we appreciate you as a customer.
Reviewed May 4, 2024
The Viking Range has good quality. We had two issues with the knob. But other than that, it's fine. We like that it doesn't have any electronics. It's all old-fashioned with the gas. The sales rep said they were having an incentive for the dishwasher too. So we got a Viking dishwasher. He was able to sell the product and give us a rebate on the dishwasher.

We are certain your days will turn into many years of experiencing the immeasurable quality and service Viking offers through our products. Thank you for being part of the family.
Reviewed April 27, 2024
We've had Viking Ranges for the past 30 years. My wife is a very good cook and she won't cook on anything except Viking’s gas stoves. We love the range, which was why we chose the 5 series 30-inch Viking range over every other product on the market. We didn't want any digital because we had a couple of Viking wall ovens, and it cost us dearly because those electronic panels failed and there were no replacement panels. So, we were glad to see that this doesn't have any digital components. It's all the old-fashioned turn knob without all the bells and whistles.
There's an oven light on the temperature but it doesn't tell you what the temperature is. You have to guess. When you preheat the oven, you have no idea how long it's gonna take to heat and you don't see the temperature. So, they should have a temperature gauge on the outside, which is simple. If you put it on barbecue grills, they could have put it on the oven here.
Reviewed April 25, 2024
The 48-inch-wide Viking range has a small oven and a large oven. The large oven didn't work at all out of the box. When you’re gonna spend about $12,000 for a stove instead of going to Home Depot and buying something for 2,000, you expect the best of the best. And we didn't get the best of the best. It’s brand-new so I called the dealer who sold it to us. They got somebody out there relatively quickly and they made the first repair. But it did not fix it. So, the techs came out a second time about two weeks later.
Since we've used the oven the second time, we're finding it takes multiple times to start. When you turn the oven on, you'll hear the gas come on and you'll hear the igniter click. Then it stops. A few seconds later, you hear it click again and it stops. Then 15 or 20 seconds later, it repeats and then will start. So, it's not starting the first time as it would with the small oven. The small oven is working exactly as it's supposed to. The large oven, even with the second repair is still not operating as it's supposed to.
My wife and I were talking about sending an email to the dealer because we're not 100% confident that after two repairs done by them, the Viking range was repaired correctly. I was gonna write a letter to the dealer this afternoon that they may wanna come out here for a third time. We have a thermometer and when it's in the small oven, we set it at 450 degrees. The other thermometer that we put in there says it's 450 degrees. When we put it in the large oven and we set the dial to 450 degrees, the other thermometer only shows it's at 425. So, it’s not where it's set according to my thermometer which is working properly because it's accurate on the small oven.
Reviewed April 25, 2024
The worst decision we have ever made. My neighbor advised us to buy sub zero but we purchased Viking because they had a promotion at Best Buy. HUGE MISTAKE!!! We have had nothing but problems… our freezer is full of ice because there is a water leak in the ice maker. Viking and Best Buy has no sense of urgency! DO NOT BUY VIKING. Buy sub zero or Wolf!!!
Reviewed April 25, 2024
I enjoy cooking on my Viking range. I've already recommended it to several people.

As always, it warms our heart to know we've made life a little easier in our customer's lives. Thank you for placing the Viking brand in YOUR home.
Reviewed April 24, 2024
My Viking range is a cooking stove, like a restaurant stove. And there's no timer. I gotta be precise and on my game as to what I make. I like that because it's even-tempered. It's got good heat. And you don't have to wait on it. It gets there quickly. Also, I like the way it cooks. I had a little trouble at first with turning it on, but I see now how that goes and where you won't get the response. Because I would turn it on, and it would do a click, click, click, but I would smell gas. But I was just not setting it. And if I put the convection on, wait until I get that where it starts, and put the convection. So, I'm learning.

Viking makes every effort to listen and hear what our customer's want, which is our foundation for newer and improved models. Thank you for being a part of what Viking is building.
Reviewed April 24, 2024
The Viking range looked like a quality build that's made of heavy-duty and substantial materials. It's great and because of the company's long-standing good name, I decided to purchase one.
Reviewed April 13, 2024
I bought a Viking dishwasher and range. I like the way the range looks but the grills on top get worn very quickly from the pots and the pans going on them and I wish there was a way they didn't have to look like that. On the other hand, the dishwasher came with a broken spinner. I bought my appliances through P.C. Richard, so they set up the service for me and somebody's been out. I'm just waiting for the part to come in and for them to come back and fix it.

Providing superb customer support is just as important to us as the manufacturing process. Thank you for the acknowledgements we appreciate YOU.
Reviewed April 12, 2024
I had two ranges. With the first range, I had to have it repaired four times in under a year. A wire blew up in the small oven and made a small fire. Then the hinge on the larger oven door broke. Also, the griddle didn't work. It was just a hot mess. The vendor finally replaced it. But the second one has been great.

It is refreshing to hear you are satisfied with your Viking unit/s, thank you for expressing such loyalty.
Reviewed April 12, 2024
The Viking range that I have is high quality. It’s made well. Everything works and it's got a lot of features. It's a double oven with all the burners, heat lamps, griddle, overhead hood with lights and exhaust hood. It's high-end commercial grade. It also has a pullout tray for drippings in the middle of the oven. I was able to get the parts for the thing that broke down and the service technician came out to repair and get it running. But Viking could improve on the ability to clean it.

Viking makes every effort to listen and hear what our customer's want, which is our foundation for newer and improved models. Thank you for being a part of what Viking is building.
Reviewed April 9, 2024
Only buy a Viking if you are ok with replacing it after 10 years. I was told mine would last 20, but I started having major problems with the parts including the main board which I foolishly replaced 3 times. After spending over $4,000 repairing it, I wish I had purchased a more reliable brand with better customer service. Once the short warranty is up they will not help in any way. Since I did purchase many Viking replacement parts and none of them lasted past a year, I thought they would offer a refund for failed parts or a discount on a new oven. Had they done that I would buy another Viking, but the customer service is terrible - it is certainly not worth the price.
Reviewed April 8, 2024
I like the way the Viking range looks and it seems heavy-duty. It's expensive but worth it. An oven that cost that much works much better than any other oven I've ever had. Everything tastes different in there. For a normal electric oven, you gotta wait a while for it to preheat. For the Viking range, it's a minute and it's ready to cook.

This brings us great joy knowing the quality of our products is in such high regard. Thank you for your comments.
Reviewed April 4, 2024
Viking Ranges are very aesthetically pleasing with incredibly accurate and quality tools. I like the way that it is very straightforward and without too many bells and whistles. The only thing that's been a bit of a trouble for me is using the gas oven but I'm figuring it out. Viking is a very good product and I would highly recommend it.

It's Viking's desire that you continue to enjoy the quality we've put in place for our customer's, Thank You for your support.
Reviewed April 4, 2024
We have some issues with one of our burners and the seal on one side of the range is a little bit off. It's working and we had a repair guy in looking at it, but it's a little bit off. It's out of warranty so Viking sent me to the appliance repair people. There's nothing that can be done with the door unless we replace the whole range. It wasn't manufactured right. It's a big, nice, effective range but those two things are a nuisance. Because of the cost of it, I expected it to be near perfect but the quality leaves a little bit to be desired.

Our customers expect the very BEST and we work hard to ensure those expectations are met. Thank you for accepting nothing less; we appreciate YOU as a valued member of the Viking family.
Reviewed March 26, 2024
I bought a new Viking range and oven a few years ago. At the time I thought I was investing in quality and so I was willing to pay 5 or 6 times the cost of a standard make/model. Since then I have needed three service calls to fix issues. Two of those have been linked to bad quality of the oven door causing it to not close fully. This in turns heats the range controls and causes the entire unit to shut down. This is a simple model. No wifi, bluetooth and all the other gizmos that some brands throw in (for a fraction of the price I might add.) You would expect a high end oven manufacturer to be able to make a door that works. So build quality gets 1 star. Then you enter the world of Viking support. My range is still on warranty so I went through Viking for my repair. 5 weeks later and I am still not able to use my oven.
The local repair company tells me that they are waiting for a part. This is a new range, how can Viking not have parts to support the new products they are selling at hugely inflated prices, especially when they are so prone to problems. These door issues seem to be widespread from what I've read online. (See the review on this site from the lady who waited months with the door removed from her oven. Why she gave a 5 * review I don't know.) Based on this you are better off getting a cheaper model from Home Depot and throwing it away when you start having problems. You could get through 5 or 6 of those for the price of a Viking and have less down time and frustration. The Viking customer service folks commit to helping and then never call back. So 1 * for customer care.
Reviewed March 11, 2024
I was looking for something that was in an upper tier from what I've gotten from regular box stores that are all over the country. We have looked at a few different brands. But I was specifically looking for something that was in that size and did not have the griddle plate in it. I wanted it to be all burners. Originally, we were looking at a range cooktop that was a Dacor, which is a little bit of a cheaper price range, but still a nicer range. But we decided to get rid of our wall oven and needed something that had both the oven and the cooktop in the 48-inch size without a griddle.
Viking has one of the only options. I went through a site that my work had that helps connect and find the products. They had a rebate deal running so that made the incentive a little bit better. I had a little bit of trouble finding the information that I needed to enter the registration. My house was being remodeled, and the construction guys had moved the paperwork. But I was able to find them once I found where they put the paperwork and enter it online. There were a lot of options on the site. We went out and looked on the other brands that were in that size and looked them up but there was not as much review on quality. There's been a lot more extensive study on the Viking from professional chefs that say it works. They don't have a lot of electronics in there yet so there hasn't been proven to have a problem.

We are pleased Viking was able to accommodate your personal preference; Thank You for allowing us the opportunity.
Reviewed March 11, 2024
We were happy that Viking was in here when we bought a new house. There was a minor problem with the oven which someone fixed real quick. We're just having to get used to a gas oven. We never had one before. We baked things on 400. Now we gotta turn it to 450 to get it done in about the same length of time. Also, there's not a timer or clock on it. All the stuff my wife cooks is timed, so she would do it on her phone. That would be an addition that would be nice. Other than those, we're happy with the range. But we don't like the dishwasher at all. It's got spots on it. We read about it and tried to figure it out, but down in the space itself, it leaves stains and it doesn't clean as good as the JennAir we had. We're very dissatisfied with the dishwasher.
Reviewed March 11, 2024
Our first experience with a Viking range was when we were redoing our kitchen and there was a floor model at a home show in Minneapolis that had been sold. We asked the distributor ahead, "Do you have anything else available?" They had a 5-foot, six-burner griddle stove that fit perfectly into our kitchen remodel. We bought that product and we really like the way it worked. We had a lot of issues with it, but almost all of it was covered under the warranty. When one of the thermostats was a little wonky, they replaced that. When the delivery guys broke a knob bringing it into the house, they replaced that too.
We've purchased another Viking range, but the old one we had was awesome. It was a floor model that had been around for a while. It clearly wasn't a brand-new stove, but the value we got out of it was fantastic. We like to entertain, and it handled a 100-person party with no problem. We also like to cook for shelters, and we cooked for homeless people on it. The stove was a workhorse for us. It was reliable and easy to do whatever we wanted on the stove. The other thing I liked about that product was if things wore out, I could order parts and fix it myself. I'd tell people, "If you can afford it, you should buy it."

It's truly humbling to hear from start to finish you are more than satisfied. Thank you for giving Viking the chance to continue providing excellent service and quality.
Reviewed March 10, 2024
I chose Viking for the quality and the reputation of quality. My experience has always been one of the best for quality. We did the installation ourselves. Delivery was done through a local company in town and it went fine.

This brings us great joy knowing the quality of our products is in such high regard. Thank you for your comments.
Reviewed March 10, 2024
We've owned a Viking range for at least 20 years. We bought a new one to replace the old Viking. We like the ability of the oven to heat to higher temperatures. It has a commercial quality to the cooking that a lot of other ovens do not. The burners are gas and the oven is electric. We use the range daily. My wife is a cook, and she likes to cook. So, gas burners are important to her and the quality of the oven is important to her.
I'd tell others to be very careful when dealing with Viking. They should look around. We had so many problems with the one we bought. It's been 18 months now that we bought the replacement. Immediately, we had problems with the door closing completely. You have to put a chair up against it to keep it closed. The repair people came and it was under warranty. They came three times to replace the hinges that were not working properly. And after the third try, we persuaded the supplier to replace the oven. We got the second new oven and it also malfunctioned.
This time, the oven, which we bought because of the way it can heat, wouldn't heat the maximum that we needed. All of this involves calling Viking and getting an authorized repair person. Then they showed up, ordered the part, and then we waited some more. After two visits, they finally found that one of the burners wasn't working properly and had to replace it, and they did. Now, it seems to be working properly. But for the past 18 months, this $9,500 oven has malfunctioned with long periods of interruption waiting for repairs. This is bizarre for such an expensive item.
We didn't have these problems with the other one we had. Now, most appliances we find are not as good as they were. They're using cheaper parts. Clearly, the quality has slipped at Viking. As far as customer service, they were not responsive. After the third initial problem with the door, they still wouldn't replace it. My wife had to call the head of the local supplier. I would not recommend it.
Reviewed March 10, 2024
I just got four new Viking appliances as a replacement for old Viking appliances. I am very pleased with how the refrigerator, the dishwasher, the stove, and the beverage refrigerator work. What we were very disappointed with is that three of the four were delivered with problems. On the stove, the broiler burner doesn't turn on though. What happens is it turns on in a small flame. Then about two minutes later, we get an explosion and the door pops. It's dangerous. So, that was disappointing. Then there are a couple of finish things. One side of the stove was dented and it was made that way. They didn't get it in place on the bottom correctly. They bolted it on the top, and then they hit it with their hands to try and bang it in and it didn't go in. It was all warped. I was like, "How do you send it to a customer this way?"
We really like the range besides the burner not working, which I'm sure will get fixed. When the guy came to look at it, he tried to bend it to make it work. It only doesn't work when it's cold. Once it's warm, it works. So, it's a funky problem. The thing is nobody tried it at the factory so you know it wasn't that way. We had an old 36-inch range that was 20 years old, and this is the replacement for it. Some of the improvements that are a lot better are the knobs and the way the knobs work, the lighting, and the griddle. The griddle which we had on our older one was not as good as this one. This one is a commercial griddle. It's all stainless steel. We really like it. We like the oven racks that slide on wheels versus the old ones that were hard to pull out and push in.
Reviewed March 10, 2024
The quality of our Viking range has been nice. I've heard of people who have issues with the convection gas oven, but I really like it. We cook a lot. So far, it's cooked evenly. We use the stovetop a lot and I love it. I've even had my mom, who taught me to cook, and a few others come and test it out. My mom loves it. I don't have any issues with it ever lighting. You can tell if the flame goes out. It re-lights almost immediately. It's very consistent, very pretty, and nice to cook on.

As always, it warms our heart to know we've made life a little easier in our customer's lives. Thank you for placing the Viking brand in YOUR home.
Reviewed March 10, 2024
We like the dual fuel feature of our Viking range. The burners on the top run by gas, then the oven runs on electric. It enables a more precise temperature, whereas a gas oven usually has a 5 to 10-degree swing to it. Last night we had pasta, then we also made some bread. So, we used both. We also frequently use all the elements of the range. We use the griddle and make a lot of pancakes. And we've cooked steaks on that griddle.
The product, as it is today, we're happy with and it seems to be working well. But the product that was delivered and the process to get it delivered, we were not happy with. Initially, it was making a noise and it sounded like an engine starting up. For a $17,000 product, it didn't really feel like it should be making that kind of noise. So, we had to have somebody out. The first techs came to see what was wrong and said they'd fix that. Then, they came out a second time to do the repair, but they realized that they had the wrong kind of part. We had to schedule a third time for somebody to come out with the right part and they ended up replacing some fan on it. So, that was three different sets of phone calls, organizing, four-hour windows for the techs to show up, waiting for them to do the work, having the dogs barking at them, and having them leave.
For a brand-new product, I would hope that there's some kind of quality control for this sort of obvious issue on a product this expensive that's supposed to have this very high-end reputation. The fact that it was broken out of the box is disconcerting to me. So, I need time to really let it operate and see what's going to happen before I advice my friends to purchase it. Aside from the issues with the fan, we had multiple issues with the install. We were told we could have it in January and we got it at the end of February. And we didn't really get good updates about it. But it wasn't Viking’s problem and it would go back to the retailer.
Other than that, when I called Viking to ask a question, I got a person on the phone who answered the phone quickly and thoroughly. And I was very satisfied with that interaction. But the navigation of their website was clunky. When I had to submit some information on their system for the rebate program, my experience was very dissatisfying. For a 10% cash rebate, which is not an insignificant amount of money, you submit via some kind of platform, but you got absolutely no confirmation whatsoever that you submitted correctly, that you provided the right paperwork, or that it was received. You put your email address in and you don't even a canned message back that says they got your application and they'd let you know if there were any questions. I had to call the dealer to ask if they got what I sent in. And then even for them, they had to figure out who to call and ask.

Our customers expect the very BEST and we work hard to ensure those expectations are met. Thank you for accepting nothing less; we appreciate YOU as a valued member of the Viking family.
Reviewed March 10, 2024
My Viking range is cool and it's big and bakes quickly too. When you roast chicken with it, it's still moist. Most of the time, when you bake it in other ovens, it tends to get dry. I like the fun in it. It circles everything in there. Anything I bake or cook in it, doesn't come out dry. If I bake bread in it, it comes out all nice and has a perfect color. I also like that it doesn't take too long. If a recipe calls for an hour, in less than an hour, everything's going to be cooked and perfect.
I love the capacity too. It's perfect. I had one before and it was bigger outside. The capacity of this one is small but inside it's so big, I love it. The only thing, the grill could get stained quickly. If anything falls on it, like the oil, it tends to stain. But if others want the perfect stove for cooking and baking, Viking is the stove to get.

This brings us great joy knowing the quality of our products is in such high regard. Thank you for your comments.
Reviewed March 9, 2024
Cooking-wise, the range is excellent. It has very good performance, as promised. They work to perfection. The heating elements and the convection oven work up to expectations. But they don't have any technology added to it or anything special. It's just a straight cooking and design. Cosmetic-wise, for the price you pay, it should be upgraded further. The bottom part of the oven gets roasted easily. The sliding and the grates also get roasted and look very well-used easily. I don't even have a year with mine and I have to change the burners because they were broken. So they can do better on that.
Viking has the worst customer service. They are rude. I have problems with my roasting. It was fairly new and it was chipping on top so I wanted to get service. I contacted them before the holidays in December but I just got service this week. I thought because of the holidays, no one got back to me. They required information and the model. So I emailed it to them and then I called back. I was told that the representative was not there any longer. So that was why I didn't get help. Then that other representative I got was very rude, at first. But she did what she needed to do. She followed up and I got my service. But it took me a good three months to get through to someone. I had to get firm with them before I got it. So I don't recommend their customer service to anyone.
Reviewed March 6, 2024
I got the eight-burner cooktop with a grill and two double ovens. I love it. It's worth it for the quality. I had trouble with the grill when we first purchased it and they replaced it.

As always, it warms our heart to know we've made life a little easier in our customer's lives. Thank you for placing the Viking brand in YOUR home.
Viking Ranges Company Information
- Company Name:
- Viking
- Year Founded:
- 1987
- Address:
- 111 W Front St
- City:
- Greenwood
- State/Province:
- MS
- Postal Code:
- 38930
- Country:
- United States
- Website:
- vikingrange.com
