Viking Ranges Reviews

I wanted the Viking Ranges' look and also wanted it for the resale value. Everybody says Viking is top of the line but it's beat up and cheap. The quality was not as I expected. I've had one for over a year now and am disappointed because I've had cosmetic issues with it though the repairs have been great. I also have had troubles with the handles turning off. The knobs are hitting the screws that hold it going to the front panel so then I’ve got a really loud rattle with the exhaust fan. It's amazing when it cools down and the skillet pan's rattling on it. It gets so loud it disrupts conversations. Luckily, it's still under warranty and they’re gonna take care of it when they come back.

I purchased this induction range ~4 years ago and have already had to make several very expensive repairs. I purchased Viking because I thought I would be getting a high-quality appliance and didn't expect to have to make ~$1000 in repairs in such a new appliance. The oven takes over 40 minutes to heat up to 350 degrees and does not heat/cook reliably. Very disappointing!

I'm a fireman and we have professional restaurant quality ranges so I'm familiar with Viking. I like the style, quality and price of my Viking range. It needed a little bit of adjustment and that's about it. I also like the fact that it allows to heat up the pots, and the oven heats up really well so it's very efficient. The dealer and delivery crew were great. And the service person has been here to look at it for a couple of issues. It was perfect. Overall, I got a good product for the money I paid and the individuals there at Viking really tried to help me when I called them up with an issue. I also have a Viking refrigerator and I've had to live with two dings in its door for about four weeks. But they're willing to help me because the doors have to be made and they're replacing them. I have no problem with that but it is kind of an inconvenience when I spent $5,000 on the refrigerator. It's not cheap.

I like the way my Viking range looks and it's very attractive. We have all Viking appliances including a hood and it makes the kitchen look really good. We had electric before and now we have gas. We like the gas better than the electric; that's a good feature. However, the range had a problem. We got it about two and a half years ago and the oven never seemed to work right. Then, it started tripping the breakers.

We have seen Viking in new houses and we liked the look and the reliability. Our range was delivered last year and we installed it a couple of months ago. It's heavy but we got it moved in all right and the installation was easy. We switched over from electric to gas and we really like the gas stove part of it because it feels industrial. We've been real happy with it and the only issue we've had is a light bulb that burned out. We haven't had anybody locally to come out and repair it yet. We've been trying to contact the people at the place we bought it from or the local shops that work on Viking but we haven't had heard back from them. They suggest we don't replace the bulb because it's still under warranty, and so we're waiting.

Viking 30" single oven Model VES0130SS - Have had trouble with the door closing since day 1. The inside light stays on when the door does not completely close. The decals are pretty much illegible on the electric oven and gas cooktop. The self cleaner evidently does not function. The inside back fan is very noisy.

We went to a dealer called Builders Supply that sells high-end appliances since the contractor sent us out there to go look at ranges. We looked at Viking, Wolf, KitchenAid, and GE. But my wife picked the Viking 48-inch range with two ovens because they had an extremely good reputation and my wife liked its appearance and the way it operated. It was delivered in October, but I found out that an installer had to set it up so we paid some people to do that. Then it turned out that the hinges on the larger oven were bent or broken and had been that way when it was shipped to us.

The Viking range is a very good quality product. However, it has a minor issue because it fell out in the front door. The warranty was still valid, so Viking sent someone who was very helpful. One thing is when the oven gets hot, the fan kicks in and it's quite noisy. But the stove top has a good heat and it's easy to clean.

I wanted a commercial grade oven for the new house because I do a lot of entertaining so I got a Viking range. I, however, had problems with it. Six out of the eight burners failed during the installation. I then called in warranty replacement and they sent the company out and they're supposedly on back order. I've been waiting for the replacements for six weeks now. I have two working burners for a $13,000 oven. I'm not happy at all.

The door does not shut properly and the racks inside are not easily moved in and out of the oven. The racks just scrape the lips they sit on. For the oven to keep the consistent temperature the oven constantly audibly relights when baking. I wish I had bought a Thermador.

The Viking Range works. My wife and I think its design looks really cool and she's heard great stories about the way it works. I also heard that the quality lasts a long time. My wife wanted a Viking, nothing else. She was shopping left and right for it, including seeing if she can get a used one. She walked into the Viking dealer where we purchased the range from and they had a sale of this particular range along with a free dishwasher. Our experience at the dealer was nice and easy. We just signed the bottom line and the range got picked up when we needed it to. I'm not a professional chef, but with the Viking Range, it looks like I'm in a professional kitchen. The controls on the burners seem to work a lot better than any other range I've had before, starting from the simmer up to the high temperature. I'm happy that I bought it.

After I saw the Viking range at a store, I asked my friend who had one for 25 years and he loves it. It's made with fantastic quality, and the temperature control and how hot it gets are great. I love the products, but the Viking dealer, specifically sales, did a poor job. They're too busy. Concerning how expensive their product is, I think I could have had a better experience. Other than that, things were ordered well.

My friends have some Viking Ranges and I've cooked in a restaurant that had one. I got one too but the service at the store was not a very good one. I love the range especially the griddle in the middle of the stove. The heat is very consistent too which is nice. I enjoy my Viking range and it makes me want to cook more.

I like the price of the Viking Ranges and also the access to obtaining the part so I got one from them. I bought my oven from a store in Chicago that sells Viking appliances, and the service that I got was excellent. Everything looks great and whatever was advertised for the type of oven we bought was exactly what we got and if not more, so it's been very pleasant so far.

I purchased the 3 Series Freestanding 30" Gas Range from Guler Appliances in Rockford, IL. Very shortly after beginning to use the stove the problems with it became very apparent. The fan began making grinding noises shortly after the oven reached temp and continued through the entire cool down process after the oven was turned off. The oven does not hold temperature and is regularly at least 60 degrees off, and after it preheats the heat continues to decrease. This makes it pretty hard to bake multiple batches of anything. The first batch overcooks and the second batch barely cooks. It's ridiculous.

Aside from the Viking name, we purchased our range for the three-year warranty which was a really big thing. The sales people were very knowledgeable. The quality of the product is great and we are blown away by how much more power the Viking has compared to our previous gas stove. We're very satisfied.

Placed an order for Model RVGR33015BSS from Us Appliance. It was shipped by one carrier and brought to Denver. The order was then moved to another carrier for the trip to Trinidad Colorado. I went to the carrier and picked up the oven (we live in a rural area). Upon inspection of the box for visible damages I found none. I did not open the box. The box was unloaded at my house by me, and we took the oven inside... we noticed the door was open on the oven but when we got into the house we found that the brackets that held the outer door to the inner door were broken and the outer door was hanging by some screws.

Viking creates a great product that is sturdy and outperforms other high-end ranges. After buying a Thermador Range that underperformed at every turn and which seemed to be made out of low-quality steel which caught on fire due to a door switch issue, we decided to buy a Viking dual fuel range. What a wonderful experience we have had not just with the product but also with the customer service, which was sorely lacking with Thermador. Thanks for making a superb product!

When I went to a store in Chicago, the place had all different brands and competitors of Viking, but I was sold on Viking's reputation. The salesman was very helpful and knowledgeable of the Viking product and that made the experience very easy for me. Plus I had a deal going on at the time where I could buy a type of package that fit well because we were remodeling our kitchen. There's been a couple of little issues, but when we have had them, they're on top of it right away. The first issue was when the icemaker went out and the second one is that the door on the range is screwy. I have a guy coming out today to service my range so the service has been great. Hopefully it's not a big deal and it's under warranty and everything is fixed and again, we'll be very happy with our purchase.

Indicator light would not work and burner coil was loose. Mr. Appliance was sent to repair the range and did a wonderful job. Viking representatives helped with the warranty and also were very professional. The product service lived up to the quality product name.

Our Viking range has been pretty good and I like the griddle top, but we've had three times now where I don’t know if something is wrong with the board or the plug. It just stops working and we unplug it, put it in a different plug, and it still won't work. We had someone working on the washer and he was here three weeks ago. He said he was going to look into the range, but I haven’t heard back from him so I need to call them.

Viking ranges and service is excellent! I have a 10 year old 60" that works perfectly and I perform all my own maintenance. Viking support and technical support has always been excellent! I have 20 years experience and can tell you these are the best! Read the complaints and you will see that many of these are user or installation error & no fault of the product. We love our Viking!

I needed a new oven after 31 years. I started doing research and going to different places. I had certain requirements like I've got animals and I wanted induction. I also wanted front knobs and dials. I didn't want all the push button stuff. I also needed a free-standing unit. Through my process of elimination, I was deciding between a KitchenAid and a Viking because there's no Miele here in east of London. The KitchenAid didn't work because I didn't like the way the controls were positioned on the surface of the unit. Then I was at the appliance shop and I started looking around at the different models. I saw the Thermador then I found that they only do gas.

Viking stove experience EVGIC365-6B SS - We have bought this stove back in 2006 in Europe. It is by far the best cooking device available on the market today. Only one extremely negative downside: We have had to replace the spark modules almost every year on average. This was the 10th time. It seems to be a design fault. You may expect that they last longer. The spark models are located fairly close to the rear burners of the stove and are only lightly protected by an thin sheet of aluminum cover. The way the blue plastic spark modules look after being replaced, it seems that the on-board electronics are cooked to the extreme as well. What's your opinion on that re Viking guys?

We couldn't get anybody to wait on us in the Vikings dealer close to where we live, so we went elsewhere. It's nothing against Viking, because this is a place we've been buying appliances for 30 years, and normally, when you would go in there, they would always greet you and ask you what you wanted help with. However, in this particular time we went in, we just got ignored. So we ended up buying at the closest dealer listed on the Vikings website that we felt had really good customer service and it was indeed really good. I'm satisfied with the quality of the range and I like its usability particularly the fact that my wife can use the oven and all four burners at the same time. It's been a joy to cook on.

We bought our Viking oven to replace an electric GE Profile oven. Within 5 minutes I wanted my GE oven back. The oven has not worked since we had it installed. After installation, we contacted the company and explained that the oven would not light. The oven igniter clicks over and over again, but does not ignite. The warranty technician said that we had a bad ignitor bar and replaced it. However, this only fixed the problem temporarily. After several months the oven had the problem again.

My husband used to own a countertop business and we were familiar with Viking Ranges and we knew it a little bit better than their competitors. The range is great. The only issue I have is with the Vent Hood. When it's on high, it squeals and it sounds horrible. We’ve had people come out and work on it several times and they can’t get it right. They blame it on Viking and so they’re supposed to come back out and do some other stuff to it and they just haven’t followed back up with it. But, I enjoy the flat grill on my range and all the burners that I have. I also like that it heats up fast.

We purchased a 30" Viking range. It is all gas. We have experienced extremely hot wall tile directly above grate that lines the back edge of range when gas oven is on. Water droplets run down the tile for first few minutes of preheating. I am worried to use the oven since tiles at back get very hot. I rarely use oven and we spent so much money to purchase Viking. Also there was a recall on a oven part and we had Viking service is already 3 times. Has anyone else experienced this issue?

I purchased a whole set of Viking Ranges for my new home and I've been really happy with the appliances. I got a range, a hood, a fridge, a dishwasher and a mixer. Their quality has been spectacular and the installation went great. However, recently I had some issues with my dishwasher. I called them about it but they've done nothing to help. I've spoken to three different representatives. The first one told me to go on and make sure all my products were registered and then call back the next day. When I called the next day, the lady said she'll get it set up for me. She gave me a repair number and the name of the company to call. I called the service company and they said that I'm outside of their service area and they won't do the work regardless of whether I'll pay for it or not.

Viking double oven ved0207css - I am writing this review in search of a remedy. In hopes to be able to amend my experience to 5 stars! Residential estate has all Viking Professional appliances down to four fridges, range, oven etc. All other appliances work fantastic! This leads me to a double oven that has been causing some issues. The lower oven will not heat up. The fan will command on when it is turned on but will not do anything else. Not sure where to start. Please help Viking. I can explain in more depth if needed. Thank you in advance for your Time. Let's make it 5 stars soon.

We moved into a brand new home about four weeks ago and I think I was most excited about the Viking range. We'd worked really hard for this house and I'd always viewed Viking as top drawer. What a disappointment it's been. Since the day we moved in, it hasn't worked and multiple visits by Viking repair people still haven't helped. We're about a hot minute from replacing it. The salesperson at our Best Buy who we've come to trust tells us that Thermador is a much better buy. So the morale to the story is buyer beware: go with quality even when it might not have the name quotient.

I read about Viking Ranges and compared it with Sub-Zero and Wolf range. Then a friend of mine who had Viking boasted about his range so I decided to try it. However, the delivery team bumped the range on one of my walls and one of its knobs broke off. I called the company to replace it and it took them forever to find the part. The authorized repair centers also took forever to place the order for a particular part. Other than that, the range has been performing as expected.

If my Viking professional gas range were a car the lemon designation would apply. My dealer stopped handling Viking because of repair needs records. Mine has had three new oven elements, four new switches. Mine has 6 top burners and a griddle. Don't ever buy a griddle. Impossible to keep clean when used. It rusts!!! This oven is a lemon first class.

I liked the look of the stove and the reputation that Viking Ranges had. I didn't so much like the price but you get what you pay for nowadays. The range is great and heavy duty. It's worth every penny I paid for it. It's a quality appliance and I'd buy it again in a heartbeat if I had a choice. And I'm so far very happy with it. I hope that I don't run into any kind of issues. I've had a Thermador before and had nothing but problems with it. I've also had a Wolf which was a good range but Viking is just as good and a little less expensive.

Viking Range Hood - We went with Viking and paid extra for the hood thinking we would get exactly what we wanted and good customer service. On delivery we were sent the wrong size chimney to fit the range. This was in April of 2016. The part was ordered and did not arrive until October 2016. When we finally received the part it had a scratch down the front of it which means it had to be reorder again. I have contacted customer service 2 times and cannot get an explanation to why it takes so long to get the correct part sent to us. This is a mistake that they made in the first place. We now have been told we may get it by the end of January 2017. Our kitchen backsplash has been hold for 8 months because of this issue. I would never buy from Viking again.

My experience with Viking has always been good. When I rebuilt a house ten years ago, I filled it with Viking stuff. My kitchen was 40 feet long, so it was cramped full of everything Viking made. And then I built another house down here in Palm Springs and filled it with Viking stuff too. The representatives at the Viking dealer were the best. I've never seen any appliance company operate like they do. My Viking range's quality is top notch. I like the different things I can do with it - bake, bake convection, convection. I also like the ease where I can control the flames on the stove top. It's a new generation and the flame goes way down now. In the past, it wasn't as adjustable but it's really good now.

We live far out so it was hard to find a Viking dealer. The closest to us was three hours away. But the dealer we had was very accommodating. He gave us all the information we needed. We bought a stove and it was challenging to setup because we did it ourselves. Getting the gas connected in the back was difficult. It was in a hard to reach location so unless one has the right tools, it was hard to do from a layman's perspective. We finally called somebody in to do it for us.

I'm really into cooking and I've heard about Viking Ranges a long time ago. When we were looking to purchase a home, it all had Viking appliances, which is what sold the house. I have a fridge, range, wine fridge, microwave, and dishwasher. Everyone at the Viking dealership was super nice, helpful, and explained the different models. Unfortunately, I have electric where I'm at, so there weren't too many things to pick from on that side of things. So we went with the D3 and it's been great. The only thing that stinks is my wine fridge went out and I've been trying to get it fixed.

Being empty nesters, and retired we rarely use your oven, except for when company comes. So even though it was past the warranty, plus we had a problem at the beginning with the settings of the range, we believe this range is a lemon. They say because we didn't have complaints earlier, it's not. Customer service was horrible! Our oven stopped working during roasting our prime ribs, we had to ask neighbors to finish the prime rib and barbecue the other one; the hot dishes that were going to go into the oven after the prime rib was done had to go to other neighbor's house.

I'm very happy with Viking Range. I bought it from a wholesaler and the experience with them was positive. The range is beautiful. Aside from its aesthetic, its functionality is my favorite too, being able to boil water in two minutes. It's everything that I was hoping for and I'm very pleased with it.

Viking oven would probably be great if I could read the temperature or oven settings, but they wiped off years ago. After only two years, the black printed numbers and letters for the control setting wiped off. Never used any harsh chemicals. We only used window cleaner to clean it. No we have a very expensive oven that really can't be used because you don't know the temperature it is set on. I called Viking and they would only sell me another panel that would do the same thing. IMO this is not something that should happen within the lifetime of the unit!! If I were the manufacturer of a high end product like this, and this happen I would offer to make it right!! This could be a simple and inexpensive fix, but the refuse. I would rather have a oven from a old mobile home than this!! I don't even think Viking will even contact me about this to make it right. Save your money and go to a yard sale and get a G/E instead of Viking.

We replaced old appliances in our vacation home and went with Viking Ranges since we've had them in our regular home before and found that they're of very high quality. I like them very much and interaction with the local rep was good.

Everything was great with Viking. This range is our first purchase from them and I feel that the quality of it is great. I like its built-in griddle. The Viking dealer was also good and quite nice. It was a wonderful experience overall.

We liked the bulkier look of the hood that went with the Viking range and we couldn't find that particular hood in any other brand. We also wanted all of the appliances to be the same brand. We got the range and so far, the quality is good. I also like the griddle part of it. It's nice to have that option rather than having a toaster if I'm heating up small things.

The Viking range is a quality product but we had a very rough start with it. We got a $10,000 range and it's not a cheap item by any chance. But the handle on the small oven door was not mounted properly. It was crooked. And then, the igniter on both ovens didn't work properly. One oven didn't work at all. It would get hot once and then, wouldn't, and would turn off. And the other oven would click, click, click a whole bunch of times every time it went on an on-off cycle. So we're not too thrilled. They should do a better job inspecting and testing the product and shouldn't be delivering defective items.

My induction range is incredible and makes cooking an enjoyable experience. My husband said it's official, you're now a "foodie"! Our Thanksgiving turkey was the best tasting, juiciest bird we've ever had and no bag! I love my range so much. I talked a woman in Windsor into buying the same one and she love hers too!

We wanted six burners for any time that we would host the family party so a lot of thought went in for this particular range and hood. My husband made the choices and it had to be electric for the self-cleaning and gas for the cooking part. The reps were knowledgeable and they told us what was available and what we could get. My husband had one picked out and when we found out it was not self-cleaning, the rep steered us in another direction.

The builder selection for our new house was a Viking Model RVDR3301 Range. The range burners are very difficult to control and it is easy to overheat what you are cooking. The simmer functionality is very non-linear and if you’re not careful the burner will go out. Cleaning the range top requires dismantling the burners, which have some delicate parts.

I am a general contractor and custom home builder and also own a remodeling company. We are in the building business and one of our primary vendor reps here in North Carolina is Appliance World. We do quite a bit of business with them and the relationship from them and getting to know them is how we heard about Viking. We have a client that goes through the design process and they are assisted by Appliance World with the selection of their appliances. We work with them four days a week with our clients visiting their location. They've obviously stood behind Viking and have a showroom and merchandising set up. Recently they downsized their showroom and kept the Viking line pretty prominent with still having 10 or 15 other lines.

Viking is a brand name that's been known for quite some time. We did a fair amount of research and, in my personal opinion, Viking is overpriced fairly significantly. But beyond that, the simplicity of it was important and there aren't a lot of electronics involved although one major flaw is having no timer. Our Viking range is not very big but it's certainly well-made, well-constructed and very durable. My wife does a lot of baking and she is getting used to the stove. There were some spills on it and we tried to clean them up. We got the manual out and read it. It said to put a wet towel down for a period of time, but that doesn't work at all. It said not to scrub it with abrasive scrubbers and so we're trying to figure out how to keep it spotless as we can.

A friend of ours purchased a range from Viking, and I heard a testimony of the people who told us about them so I went with them. The sales rep was good, but I didn't love the delivery team. The subcontract company from the store was a little bit on the unprofessional side and basically didn't have a rate plan for installation. They just winged it, quoted me a price and we had to do the whole Tijuana dealing. Then, they ended up not doing some good finish work on installation of the hood. They did a partial job. However, they didn't damage anything.

This started almost a year ago. We purchased a Viking refrigerator and a freezer which were large, built-in units. We're about to complete our house and ready to have appliances delivered and installed and it started with the refrigerator and the freezer where they set up a delivery time. However, nobody showed up for the first delivery schedule that they had setup. We didn't get a phone call or anything. The home that we were constructing is about 60 miles or an hour away from us. I was out there all day long waiting for the refrigerator and freezer to show up but they didn't. So, I called the store, they apologized and said they didn't know what happened but the appliances will arrive on another day. So, I drove back down there, waited all day long, but nobody showed up on the second promised delivery date. They finally showed up during the third promised delivery date.

The sales rep from Viking Ranges was really good, and I liked their quality and price. The range I bought was great. However, I have damage on its front. There were two problems with it. The first one was that a trim piece of the oven door was coming off. The other one is one of the knobs is really stiff, and doesn't turn right. When I spend $2000 on a stove, it better be perfect. I called them to put in a trouble ticket to get it replaced under warranty, and I haven't heard anything in over six weeks now.

We've purchased over $75k of Viking Professional appliances for our new homes in Wyoming & Arizona. Our Viking products in Wyoming have been trouble free for 5 years now, but our Viking Refrigerator in Arizona home has had three service calls done to repair condenser/compressor failures. Viking had the service folks try repairing issues rather than replacing parts. This appliance is less than two years old and we've lost several hundred dollars of food when the unit goes down. We've currently been without the unit for two weeks and repairs with a new part is scheduled for December 7th. Needless to say this is a huge inconvenience during the holidays and Viking, nor the selling dealer "Pacific Sales" have expressed concern. I'm headed out to buy a backup refrigerator from a company that provides both sales and service with their product which is NOT Viking nor Pacific Sales in Chandler Arizona.

My stove didn’t work very well on Thanksgiving. We leave the bird cooking in the oven and we've put a timer. But when we go check it, the oven was off. We turn it back on and it lights on. And then when we go back to check, it was off again. That happened three times. But I have no complaints over their services. Overall, I'd still recommend Viking.

I've been using Viking Ranges and it's really the only range I've ever owned for 30 years. The one I have right now is probably the third or fourth generation of range I got from Viking. I like it a lot and it's easier to clean. I've got a lot of different options but I would buy Viking again if I needed another range. Their sales team were great. They did everything they said they were gonna do and delivered it on time. It worked out great. They were courteous and prompt and delivered it when they said they were going to.

We went through Pacific Sales at Best Buy and they were able to work with us and help us out. We got the range, microwave and dishwasher. We had to wait for five weeks to get the stuff. And when they came to install it, there was a problem with the microwave. There was a broken screw inside the microwave itself so the installers could not put the screw through to mount it onto the cabinet. We called Vikings and they told us that we have to wait another three weeks. And that they couldn’t order one until this unit was turned back in. Finally they were able to get one in a couple of days and they came out to install it. And the second microwave had the exact same problem. I confirmed that it’s not the same microwave to make sure that they didn’t turn around and bring the same one back. It was a totally different serial number, so two microwaves had the exact same broken screw.

I was looking for a range and didn't want one with all the bells and whistles. Viking Range was the cleanest and the simplest range I saw. I liked the fact that the Viking dealer was a private showroom, it was very nice. They had a lot of other models and stuff that I could look at. Plus, there was no high-pressure sale. However, I have two concerns for the money that I paid. One is the grate on top. The little rubber feet keep breaking off. My understanding is that the only way to fix that is to buy new grates, which is absolutely ridiculous because the grates are perfectly fine. The second is I had to have them repair the blower fan in the range. Again, I think that for the money I paid it would last a lot longer. It's still under warranty but I shouldn't expect that. I am disappointed in the grate rubber stops and the fan blower, but I love the cooktop.

Bought a Viking range due to their good warranty and so far, the quality is good. But I had a little bit of an issue in the beginning. The range wasn't holding the right temperature and it had to do with a computer glitch within the motherboard. So I called up Viking, and with the warranty, they sent someone within the week, and he fixed it, and I haven't had a problem since. Everything in general is very high-quality made. The people at the Viking dealer at P.C. Richard were knowledgeable and overall, it was an excellent experience.

I used to be a restaurant owner so I've always known what a great product Viking gives out. My daughter is a chef so she's heard of them, and we have some friends that have Viking. Everything was great. The Viking dealer was very friendly, professional, and knowledgeable. The range is perfect and has excellent quality. It was sturdy, perfectly flamed, and keeps the temperature. All is very good, and it's a stove that I only buy once in a lifetime. Everything I need as a cook is there, and I don't need to buy anything else.

I went to Pacific Sales and they're very knowledgeable about the product, answered all the questions I had. Initially I had some doubts because there were some igniter issues but Viking sent somebody out to take a look and made some adjustments with it and I haven't had any problems since. Overall, the quality has been very good. They sent me a solid product, and it's everything I'd expect to get out of what might cost $10000. Plus, their staff is very professional about the issue. I've done business with Viking for a very long time, and they are all good.

This morning my Viking range turned on by itself. I researched and found that there is a voluntary recall by Viking for this exact problem, but when I called I was told that my model was not covered under the voluntary recall, so they would not send me the repair kit. Instead they told me to contact an authorized repair service. While in the phone with Viking, my oven turned on by itself four more times. My oven is now unplugged and we have disconnected the gas line. I am extremely nervous about this issue. My model is the 307 series. Covered under the recall is the 306 and 308 series, among others. Does this make sense? No. In addition to this problem, we have had to replace the glass seal, hinges and oven igniters. We also purchased a Viking microwave which broke within the first 13 months. Very unhappy. Should have purchased a Wolf.

I wanted a Viking range and we purchased one from P.C. Richards. The guy we worked with was a very helpful, nice man. We started the renovation in July and since we’re doing everything ourselves, it took a lot of work to get everything ready and the people from the dealership were very patient with us. When we were ready, they brought the different things that we needed when we needed them as opposed to everything at once. It worked out very nicely.

We moved in to a new house and bought new appliances. We were told by a local relative to work with this one supplier so we looked at what that supplier had in stock. And of everything they had, we thought this one Viking Range was the best and because it was out of the box, it was a little better priced than usual. It was the first one we ever had and we had it for years. However, at least once a year or every 13 months, the oven would break. Then it would take a long time to get repaired because the part wouldn't be in stock and it was always the same part.

Was very dissatisfied when I called and checked on warranty for product. Was told my items was sold as is. It is not on any paperwork etc. Don't believe I will buy from again if you will not stand behind your product.

I purchased Viking range from a local appliance dealer and installed it a month ago. I pretty much knew what I wanted ‘cause I had used the website and based on our space, my husband and I figured out what we wanted. They also answered some questions we had. They have a beautiful stove ring and some of the pieces that we were thinking about were on display which helped to be able to open the doors and look in and see some of the new features. It was nice to have a showroom with actual appliances in it. The quality is good so far. One of my favorite is the indoor grill top. I've used the oven and the cook top. The only thing I haven't used is the grill. Overall, I'm confident with the product and Viking's reputation.

I looked at Viking Ranges and the Wolf Stove that's in the same townhomes that we have and I liked the styling of Viking more. It was also on sale so I found a better deal on it. I like the Viking's quality a lot. I liked that it's more mechanical and not as electronically based so I don't have to worry about a computer system going out. I like the broiler underneath it - it's awesome. I also like the gas ring that has got different level of flames coming out, so the heat's pushed up more. Those are what's great. But I really don't like how the oven vents at the back get so hot. The guy who sold it to us was a nice salesperson and I had a technician come out as well who was good. The Viking Range is high quality and I had a professional experience with the company.

We’ve previously lived in houses and in rentals that had Viking in them and I know that it’s a good brand. And when we were looking at the appliances, there was a couple that fitted in our budget and we also looked at the style of the oven. We looked at Wolf and Sub-Zero, and Viking, just a combination of the style, price, and functionality, won out over those.

We've seen Viking Ranges installed in other people's homes. Prior to purchasing from them, I did a little bit of shopping at Thermador, but my wife had her heart set on the Viking Range. I purchased it through Appliances Connection online, which was very simple. I talked to them and they shipped it to me well-informed of all the delivery dates. It was a pleasant experience dealing with them and arranging for shipment and delivery.

We saw at Best Buy that they had some Viking Ranges along with some other commercial brands. My wife was interested in a gas range with a black porcelain top. It came down to styling for us and we ended up with one from Viking. We like the appearance. However, Best Buy's people really didn’t know a whole lot about Viking. Viking had a promotion going on with their commercial ranges where they provided a free dishwasher. Because we didn’t buy the professional line, we couldn’t get that promotion. It was a little disappointing ‘cause the stove we bought costs as much or more than the original professional model we were going to purchase.

We initially looked at different models and ended up getting a better deal with Viking. Everything we bought came in with the package, which was nice. The dealer tried to work with us to get the best deal. The conventional oven in the gas top works great as well as the broiler, but unfortunately, the convection part of the oven doesn't work so we've had to put in a service call for it. It's a little disappointing since it's brand new and that's an issue.

I liked how the Viking products were built. They seemed very sturdy and the quality was very good. I love the high powered burner. There's one that's super high power so I can boil water really fast. But recently the timer broke on my range. I called the repairman who found damage to the door. The range was working fine but this was something that couldn't be repaired so it was a big deal. He then contacted his Viking rep but afterwards they sent me an entirely new range and covered the installation. They were no longer making the model that I had, so I ended up with an upgrade and I didn't have to pay for a thing. I was blown away.

We went looking at different stoves and we were impressed with Viking by what we were getting for our money. Our place is propane/electric and we wanted a gas top and it's got a convection oven in it. We liked that idea in case the power goes out. We're in the mountains and the power goes out here once in a while. This range is super expensive and I would never normally go out and buy a stove like this. But we've got a beautiful house and this stove fits the house to a T. However it was hard to get the kit to transform into propane at the top and we had to wait quite a while. We were cooking on our camp gear outside because they had to go back East for the kit and we had to wait over two weeks.

We’ve had our old Viking Range for at least 14 years. We did some comparisons this time but still ended up with Viking because of our past ownership. The quality of the new range is top-notch and it has the ability to do the low simmer on the burners, which is really nice. In the oven, the slide rails are really nice, for the racks, too. The Viking dealer was terrific, knowledgeable and very nice and we had done a lot of background research so we didn’t really have many questions for them. However, we had a problem with the oven igniter so we called them back and they had somebody out to fix it the very day that I called. They were completely supportive.

Our builder put Viking range, dishwasher, and refrigerator in our home. The range is great but I already had to replace the motherboard on the refrigerator within six months. The seal around the freezer chipped because the availability of getting a motherboard took an extra number of weeks. The appliance company sent somebody out and said we needed a motherboard. They tried to communicate with Viking but they weren't successful. So we ended up calling Viking and then we rescheduled the guy to come out to put it in. I wondered about that a little bit and I wasn't happy with that at all. I wish they were a little more customer service oriented. If I'm gonna recommend Viking, then it will be something based on my experience with them and not how I like their range. My little experience with the refirgerator has clouded my perception and I would not choose Viking if I had to replace an appliance.

Do not buy this range. We have had this range for 10 years, and it has been nothing but problems. The starters for the burners had to be replaced, the lights stopped working and every time we replace the bulbs, they immediately burn out, the controller board had to be replaced twice, and now there is no power to the oven coils which leads me to believe that we have another controller board in our future. We bought this range because of the purported quality, the versatility of the gas top and convection oven, and we have been disappointed at every turn. After spending $4200 for a range, you would expect something more than service calls and constant breakdowns.

I have Viking in other homes, and this time, they were running a rebate which was a considerable amount of money. Also, Viking was acquired by another company and word on the street was their quality issues had been fixed. I also looked at Wolf and Thermador and read horrendous reviews about them, but they’re great products too. Ultimately the price point made the big difference for me and I bought a range from Viking. The quality's pretty good. Upon unboxing and installation, there were two burners that were inoperable so that was not a good start. I then got a service call in and haven’t heard anything from them and it’s been two weeks.

I had a horrible experience with a 36-inch Thermador range that I bought 12 years ago. It completely broke down many, many times, and I was unhappy with how Thermador handled everything. I needed a professional style range so I started reviewing, saw Viking's warranty and heard all the positive things from the various people who had Viking Ranges recently. I wanted something that is a lot more reliable and also one that had good components that wouldn't break down all the time and decided to go with Viking. The quality of the range is excellent. It's a great product and everything works great.

I have had a Series 3 gas range for less than 2 years & have had nothing but problems with the oven. When I first got it, it sounded like it was sucking air. The temp is always 25-50 degrees lower than the temp dial indicated. I ran the self-clean cycle twice & both times the door wouldn't unlock after the oven cooled down. I have had parts replaced multiple times. Most recently the main control panel was replaced so I figured all would work fine but it is worse than before. Now the oven lights, the fan comes on, the light to indicate the clean cycle is finished comes on (I wasn't running a clean cycle), the fan turns off & the oven shuts off so now I have no functioning oven at all.

My wife uses our Viking range most of the time. The quality is excellent. For the last couple of months, the installation was incorrect but we were happy with the qualities and everything has looked professional. We have no issues at all so far.

Let me start off with how terrible this company is with everything they do. They claim that they strive to be the best with customer service and this and that but it's all false lies that any customer shouldn't believe. I will NEVER, EVER recommend this company to anyone or recommend anyone to buy any of their products as they are crap and parts need to be replaced numerous times throughout the year. A couple of years back we purchased a 7 thousand dollar Viking range and if I went on to explain the problems this oven has caused us it would go on and on forever. 500 dollar burners had to be replaced numerous times throughout the years as well as numerous other parts which weren't working, leaving us with repairs worth more or equal to the price of the oven from day one.

Viking Ranges is known for being well built and for standing behind their products. We like it and it's very attractive, but we had some issues. We have a service tech coming out to explain the unit to us because we don't know if the broiler features are working correctly, or we may just not know how to operate it. Other than that, it's all been very good. We got a lot of compliments on it being in our home. They have excellent service and they treat us very well.

My Viking range cooks great and very fast, too. It's a beautiful appliance however, I don’t believe there's a timer on this thing to time anything. I don’t like the fact that when I turn on the oven, there's a blue light that comes on but there's no signal that says when it's gotten to the proper heat where the blue light goes out. And I have to be basically sitting on top of it to know the proper heat. I've had other ovens that will beep when they’ve hit the right temperature. The other thing I don’t like is the ergonomics of it because I have to bend over to read the dials to see where they're at because my particular range has a little bit of an overhang to it and the dials are underneath it. That’s a very minor thing but an important one to me.

When we bought our house, it was furnished with brand new Viking professional series appliances. We have lived in our (new) house for 6+ yrs. Over that time period, the fridge has given us non-stop problems. The $8K+ fridge is inferior in performance to any standard appliance you could pick up at Lowe's or Home Depot for a fraction of the price.

When my range came there were some scratches on it and we’re having issues on getting a new one out. They keep saying they’re gonna order in the part, which they do. But then the part looks worse than the range when it was delivered. I wish they could package it differently, so that when it comes it’s better off. I tried calling Viking’s 1-800 number but they weren’t very helpful with it. The only person that’s helpful is the appliance guy that comes in and he’s been ordering the parts.

Over the years I’ve always wanted to get a Viking range. We moved back to America about five years ago and I went to remodel the kitchen, and that’s when I purchased one. The look is very nice. There’s a couple of quirks on it ‘cause when it came, the knobs were all put in the wrong thing. I didn’t know what was going on when we turned the stove on. I couldn’t understand why we couldn’t turn it smoothly from one adjustment to the other. We came to find out that the back of these knobs were put on wrong. So when the service guy came out, he looked at it and changed the knobs. As far as working with the Viking people, they’ve been very good and the service is top-notch.

I don't know how this company is still in business. I purchased electric range early this year. At some point we damaged glass top of the range and ordered a replacement back in May. Today is October 14th and I sill didn't get it. I've been given different dates on when glass top should arrive and any time the date comes there is always an issue. Bottom line. I WILL NEVER EVER IN MY LIFE BUY Viking, period and advise anybody who is thinking of purchasing any product from this banana company think again.

I got a brand new Viking Series 5 range a year ago and had nothing but trouble. We had every part on it repaired or replaced seven different times. It was absolutely the worst stove I've ever had in my life. They then discontinued the model so we got a Series 7 a couple of months ago. But it's not holding the right temperature either. I talked to the Viking guys and they're coming out tomorrow to try to repair that. I'm waiting to see if they can calibrate the temperature. It fluctuated up to 100 degrees. I wish I'd have my old stove back. It was nothing fancy but far better than what I have right now. I would never buy a Viking again.

I've owned Viking Ranges before in Nashville, Tennessee. However, I was a little bit disappointed in the workmanship put into the equipment. When it was delivered, the guys that installed it did a great job straightening one of the panels. I ended up having to get the wall oven unit replaced or at least they'd put in a new board. The stripping around the door that holds the heat in was loose and had to be pushed back in place. I complained to the store about the quality of the product and they sent me a new unit. The new unit looked better and it's working fine so far. I haven't had any codes on it. All in all, they dealt with all my issues and responded timely. They sent people back out to try to correct the problem. In that regard, the service has been great.

I have some friends that own Viking appliances in their home and they have gourmet kitchens. When I’m over there, sometimes they extend their kitchen to me and it’s beautiful. We love to cook. When we have other visitors that come in, they utilize our kitchen, so I want the best stuff. We have not had the full experience with our Viking range, but so far the stove top is awesome. I also used the broiler for some great T-bone steaks. I like that it’s so spacious and easy to clean. I had one bad experience with their team at the dealer, but that was in-house and the general manager extended a conversation with us and took care of that. The only thing I wish I would’ve gotten was the wheels, but that would’ve made it a little different configuration. Other than that, it’s perfect.

We're happy with the range but the purchase experience was not without difficulties. Immediately after installation, three warranty service calls were necessary due to faulty wiring on the convection fan and broiler ignition failures. The issues were not due to shipping. The stove came with a list of quality control checks but obviously, the factory is hasty in final QC. It's a pity because the build and design are so nice. Checking its operation at the factory would have revealed the problems and saved everyone a lot of inconvenience.

30" Double French Door Oven - I must say that I am extremely pleased with this product! Being a Chef, I am very particular on what's in my home kitchen, seeing that my wife and I like to entertain (as my time permits). This oven has exceeded my expectations. Not on just looks, but performance. It heats very quickly, cooks/bakes very well, and the temperature probe is accurate. It's a real eye-catcher when someone walks into my kitchen.

I have always dreamed of having Viking appliances. I moved into a new house and my wish came true, Viking refrigerator, Viking double ovens, Viking 6 burner gas stove and Viking warming drawer. This came with a hefty price tag but I was over the moon. A few issues with the appliance company, that was a little over 5 yrs ago. Then May 2014, out of warranty we were told by Viking and had to replace the motherboard in both ovens!!! To the tune of over $500. Viking had issues with this problem so extended warranty slightly on newer ovens, so they were aware of problems in past ovens. Fast forward 2 yrs and both ovens are down again. Big pop and smoke. Both ovens again. I have left messages with Viking. No response as of yet.

It’s been the worst nightmare that I’ve ever experienced on an appliance with this amount of money. I had a Hardwick oven when I bought my house in 1985. I replaced it because we couldn’t get parts with it, and I needed a whole kitchen. So I figured I’d buy really good high-end appliances. So I bought an Electrolux refrigerator and then a Bosch dishwasher. I got a Viking electric wall oven, convection microwave, and a range.

We bought the house and the builder had put Viking appliances in it. We've only had the house for two or three weeks and so far, everything works great. The Viking range looks easy to clean, take apart, and thoroughly get to all the pieces. It's easy to work with.

Our Viking range was a part of our new home package and so far, I’ve been very happy with it. It burns very cleanly and I like that it is gas. It’s quiet. I’ve not had any problems with it. It's reliable and good. We had to call in an issue a couple of weeks ago but it turned out to be the electrical system in our house and not the actual range itself.

We’ve rented houses that had Viking Range on them. So we were very keen on buying our own once we bought our house. So far, it’s fantastic and I love it. We bought three things from them, the range, the hood and the dishwasher. And of the three, the one that’s working perfectly is the range. The hood is working okay but for what it is, I thought it would have more suction power. The other night I cooked steaks on a pan and the extraction couldn’t handle steaks being cooked, and it’s a big hood bigger than the range. My concern is whether it wasn’t installed properly or that’s as much power as that range has, which is surprising because it’s not a cheap hood. The range is great, but the range has less moving parts to it. I like the intensity of the flame. Being able to cook at higher intensity is great.

I was told about Viking and I made my third purchase from them. The decorator talked me into it too. But I have a problem with all of their equipment like with my refrigerator. I called the person that takes care of the fridge and they told Viking that it pushes back. I had to have a man come twice and pull this forward. I'm now having a contractor to come in and put a bar behind it. It's very hard for me to get into the refrigerator doors because it's halfway locked in next to the oven. The freezer is lousy too and somehow makes a lot of ice.

I went to an appliance store and compared Viking to others. There was a Viking representative in there who showed me some things that were different about the range. So that's when I made my final decision. I've only owned the range for six months and I really like the dual fuel.

We've had Viking before so we decided we want to have Viking again when we moved. We bought the Viking refrigerator and the gas stove. When we had a problem, it was taken cared of and we've always been satisfied. We had a little bad luck with the refrigerator because at first it had a dent in the door so it was returned. The ice maker, light, freezer, and the fan continue running on the second one so that was returned again. We've got our third one since June the 26th and it's now working great.

My range is perfect. There are no scratches or dings when it was delivered. The fridge arrived and was completely beautiful on the exterior, but on the interior, all the shelves were smashed and ripped out so I had it replaced. Now, I'm waiting a door on the new one and a door for the dishwasher because they were both damaged in transit. It's unfortunate. But as far as how they worked, they're wonderful.

I had a Viking Range for 20 years. Then we moved, we got a new house. We liked the range we had. It's solid and it cooks good so we got a new one. The Viking dealer was very nice. However, we're having a little trouble with the oven door. When we close it and it hit a certain spot, it takes off and slams close. And the hinges, when we open and pull it a certain way, it pulls right off of the oven. I've got Viking's reply and was told that they were still waiting for the new parts.

I had a Jenn-Air range but I didn’t like the way it cooked on the gas. A couple of my cousins and family members have Viking ranges and I also researched on them. I liked the reputation that I read about them and bought a few things - a range, a washer and dryer, and a refrigerator. The Viking range is much better. It cooks much faster. It’s of good quality but the only thing I’m having a problem with is the grates in the oven. I can’t get it in and out easily. It sticks. Also, they didn’t explain clearly that I bought the non-self-clean oven. They didn’t go through everything for me. They didn’t tell me the ins and the outs of each of the ranges. If I could exchange this, I would get the other one.

People say that Viking Ranges have good stoves and cooktops. I'd say it's high quality and I'm happy so far. The simmer feature is nice, it heats up very quickly. One thing that I'm not satisfied about is that I don't have that option of a griller anymore. Now it's just a griddle, and I don't like it. But, beyond that, performance and everything else, I'm very happy.

We bought the whole package -- 40-inch stove, dishwasher, 42-inch fridge, and hood from Viking. Their stuff's not cheap. We spent over $20,000 on these appliances. However, we've had issues. After only two and a half years of use, we've had the fridge repaired four times, the dishwasher three times, and the range twice already. So, we're very disappointed with the products. I've had appliances that cost 500 bucks and lasted better than these. The products had poor quality overall.

They have a high quality range but at that one point, the price was a little higher than I could afford. However, it came at a price that I could justify and it was a good price. It's a solid machine and I don't go in for any of the bells and whistles, so to speak. I want something that's going to cook.

We were looking for a range on the higher end, more top-of-the-line, and there were only a few that we looked at, but we chose Viking Ranges for the reliability. I liked that they were manufactured in the U.S. However, I'm really disappointed because we can't get someone to come and help fix it. Ever since it was installed, it's been running really hot. We have liquid propane and we've already had three people come out and look at it because I love to cook, which is why we invested in the stove. I'm the only one who can cook on it because it's so hot and can't get to simmer. It's low is boiling and there's no way to get it turned down.

Before we purchased a range from Viking Ranges, my husband knew about the product and liked it. It was due to the company's name and because we liked the look of their product, that we went with them. We got the fridge, the oven, and the range. The range that we got is good. We haven't had any issues yet with it. We've just started using it about a month ago because we have just moved into the house which was previously under construction. For the last month, the range has been working fine.

We went with Viking because we felt they had a good reputation and I love the whole look of the range. It's a real sturdy unit. However, the first range we got had to be replaced because of a wiring issue. The salespeople, realizing that we are novice and have never worked with a semi-professional range, should have made us aware of that there were many different types of mechanisms. We were unaware of the product. That was bad enough but when we ordered an accessory, it rattled and was horrible we just sent it back to the company. We have had so many issues with the range, it's ridiculous. Viking brought us out a new oven, but it was a big deal bringing it up two storeys and is very heavy. It's also very hot when cooking and I wasn't prepared of the heat that comes out of it. The vent definitely needs some help and people need to be aware of the heat, especially if they have a smaller kitchen since it's really hot.

Zamoiski at one time was a distributor of Viking appliances and that's how I came to know Viking because I worked at Zamoiski. It's my second Viking. They're made well, and they're reliable. The people who installed it was great and the people that are authorized servicers are fine. It's an expensive toy to have in your house but it's good stove to have.

I'm interested in cooking, so I've known about Viking Ranges for years. I've only had the range about two months but I'm very happy so far. It's simple but it heats up quickly and consistently. I got it in Nebraska Furniture Mart. They were very nice and one of the guys who had been around a while was very knowledgeable about the product.

I liked the way Viking looked better than Wolf. My whole kitchen is Viking, except for the refrigerator. The range is great looking. The oven and the griddle is nice. However, I've had three problems with the range already and we haven't even had it installed for three months. I've got parts on order for about six weeks now. For the amount of money that I spent for these things, the customer service part should be excellent. Support is very poor. Viking has a hell of a product, but their customer service is what's killing them.

I built a house and the Viking appliances look fantastic. However I haven't even turned them on. Their looks is like Rolls-Royce. Everybody who walks in says they're great. However, I do have a little issue with a couple of burners. But outside of that, everything looks fantastic. A couple of small pieces had a couple of little scratches but my daughter called them and somebody is going to take care of them. Everything is good.

I am a advocate of buying American-made every chance I get. So, I was excited that our new place was equipped with all Viking appliances. That being said, I have been very disappointed with all of our Viking appliances, and wish we had something else. As we speak, our dishwasher is making an obnoxious beeping sound. It will not stop. It has been going on for an entire day. I have tried disconnecting, shutting of the main power switch--everything, but to no avail. Dishes are piling up and I am just angry at this stupid machine. What is the point of this stupid design flaw? What is the beep telling me and why can't I shut the stupid thing off.

Our Viking Range is wonderful. We purchased it from Eastbank, and the people there were very good in terms of the installation and explaining all the features so that we can make an informed decision. I like the ease of cleaning it. When something bubbles or spills over the cooktop, it's easy to clean it. There aren't a lot of grooves where food can get stuck in. The only downside is that the oven has two knobs. One of them turns the oven and the other is for the temperature. It's a little counter-intuitive and not easy to see. Other than that, our experience has been very good.

Most of the Viking items we've had are in our Florida house which is of a quality where I would put Viking products in. The range has been great. It's the second range my wife and I had purchased from the company and at this point, if I had to buy a third one, I would buy one from them again. We're in the middle of a couple of warranty things that they are taking care of. Dealing with their customer service crew at this point, I would say that I could not ask for more. In fact, last week, I sent back an email because their customer service person reached out to find out if we had success in getting the appliance repair people to take a look at the product, and the Viking people are very gracious in the way they take care of problems which is a nice thing. They've got the parts ordered already. I am very pleased with Viking Ranges. I hope they'd be really good people which they seem to be.

I have had friends who’ve had Viking and I'm in the design/decorating business so I'm familiar with them. Everything so far is good. When I first bought a Viking, there was a hitch with the broiler but they came out and the lighter thing in there was defective so they swapped that out and it seems to be working. I love my stove and my ovens. What I have baked in there has been amazing. It's quite a machine.

I really like my Viking range. They’ve updated them over the years and tried to make them a little bit easier to clean since this is not self-cleaning type which is fine with me. It's very even cooking and heats up quickly. I like that it's sturdy. The grates are really heavy and I know that they're solid and not going to bend on me. The salesperson did a great job and was very helpful. I had a huge double oven that had a grill on it. It worked really well, and I really liked it. I only had it serviced once. It was having a little trouble igniting. The sparks would fly but it wouldn't ignite. Some guy came out and fixed it and it was fine ever since.

I like my Viking range. We’re having a little bit of trouble getting it adjusted properly. Some of the dials to adjust the flame stick. It just seems to take a long time to get everything right. We're waiting on parts and it seems to be a waiting game with Viking. We have a serviceman working on it. But it's a good range and I really have no problems with it. We also have a Viking dishwasher and a microwave. The dishwasher does its job but I really don't like the microwave. You have to open the door to program it and the inside is small.

We went to Pacific Sales to look at Viking Ranges. The girl there showed us the different kinds in there. We were contemplating which one to get then she said there was a sliding range up front that's got a dent on the side but we won't see. It was also half-priced, so we bought it. My wife says the range seems to work very well. The heat is very even on the burners. It has good quality except for a couple of things. We've already had a repair done on it when one burner didn't work. Then the back part of one of the sliding racks on the inside is broken. It's on back order because they don't have it so we're waiting to get that. Besides that, we have another Viking product over the oven or stove microwave with the fan and that seems to work well.

My wife wanted a Viking from years back. We liked the quality and professional look of the range. If the chefs use it, there's got to be something to it. We knew what we wanted and their team got it for us. It's an excellent machine. It's our first gas stove and we've only had it for two months but everything is working as expected and as advertised.

I picked the Viking range because one, it was the recommendation from the appliance salesperson that I was buying from. And then two, it came with a package deal with the dishwasher although I upgraded that anyway. The third one is simply its aesthetics and capabilities. It's been excellent so far.

I've had Viking in a previous home 15 years ago. At that time, I liked it better than anything else that was comparable of the professional series. However, there's one thing that some of the other ranges have that Viking didn’t and maybe still doesn’t have, and that’s different sized burners. My wife makes espresso every morning with the little Italian coffee pot, and all of the flame diameters are bigger than the actual espresso pot that we're using. So we have to put it on the side and it uses about a third of the flame and two-thirds that has nothing. I know that some other brands have ones where the back burners are small. It’s the only thing that I wish was different. But I like that Viking is sturdy and uses gas.

We've had Viking Range for 18 years and aside from some routine wear and tear, we like the way they perform. My wife's a serious amateur cook and she thinks that they're a great product. She's able to accurately control the flame and the temperature with it than the old one. However, when we decided to make the purchase a few days after we went to their showroom, we were told that they had a three-week backlog of installations due to the limited installers even though they had the product in inventory. Then we got called back a few weeks after that and said that they didn't have the product in inventory and they had a shipment coming in. But it will come in after the agreed install date, so they added another three or four days to make sure that the shipment had come in. It ended up almost a month before we got the product turned on at the house from when we saw it on the showroom floor which was unreasonable for us.

We have had a Viking range for almost our entire married life. We lost our range in the tornado the day after Christmas, and we did not rebuild. We bought another house. The range that we had in here was an LG and it was a piece of crap. I had to turn off the air conditioning because the gas burner would blow the flame to the right and it wouldn't heat anything. The broiler never got hot enough. I could put my hand under it. It did not do anything it was supposed to do. So, we went back to a Viking.

I like how Viking Ranges cook. I bought my last range from them and the people at the dealer were okay. The quality, so far, is good. But I have a little bit of a problem with the door. There are two plugs holding it in and if I pull it out in a certain way, it comes right out of the hinge. They should add a heavier duty one. Other than that, I'd recommend Viking.

We used to have a business and we've seen Viking before commercially so that’s why we chose it residentially. It's American-made and we're happy with it. When it arrived, there was some minor damage to it, we saw discoloration on it and we had a repairman out within days. Viking responded well and quickly. It was a display model and that's why we got a deep cut on it. We're not sure if the damage was because of the quality control or the fact that it was a floor model. It also could have been through the delivery. When the repairman came back later, he found there were some scratched parts that he tried to polish out but he eventually ordered new parts. The repairman said it may take a month before we get all the parts, but that's fine.

I like my Viking Range very much. I looked at Wolf and a couple of other brands and I just liked Viking’s clean look. I also liked that fact that I could get the eight-burner without the griddle. I didn't want the griddle and not all of them have that option. There's one feature about it that is completely lacking. I don't understand who designed this range. There's no clock or timer on it and that's the goofiest thing I've ever seen. Why wouldn't I have a timer on this when I can time my cakes and everything that I'm cooking and a clock so I can see?

One of the selling points of the house for my wife and I was that it had Viking appliances in it. Viking has an excellent reputation and it would be my choice. They look so beautiful and they work so well, so we're very happy with them. We like the quality too, however, we're having a problem with one of the burners. We've sent in the registration paperwork and took the numbers right off of the appliances. We have to go through our building contractor since it's under the one-year house warranty. They are supposed to be contacting Viking to set up an appointment for them to come out and look at the Viking cooktop and see what the problem is. Another issue we encountered was with the registration. We were told everything is verified except for either the microwave or the stove. Other than that we always recommend Viking.

My wife and I purchased a Viking 36", four Burners, approximately 18 years ago. The range worked fine for most of the years. Recently the oven door started giving us problems, door would come off its clips, as it turns out the clips on the sides of the inner oven door are no longer manufactured. The oven door for this model is no longer manufactured. In short, we have a range that does not have a door. When you pay $5000.00 for a product, this should not be a large company's response. " BUY A NEW RANGE". It will clearly not be a Viking.

I have been doing some online research for a while on professional cooktops and was looking at Viking and Wolf. I liked the style and the look of Viking and from the reviews that I got, it sounded like they provided superior customer service and they backed their products 100%. I feel that the quality is really good too. But presently, I'm running into an issue because the installer didn't install the unit properly so I haven't been able to use my oven. They had it plugged into a 120-outlet while my oven requires a 240. We're anxious to really try the oven but it's not getting powered enough. But as far as the gas part or the top of the 40-inch range, it's phenomenal and we totally love it. There is consistent flame starting off the burners, there's consistent heat, and it's quick how I'm able to whip up a meal. I wish I would have bought one sooner.

I haven't used my Viking range enough yet, but the product quality is great. The team dealer was good and I'd recommend them.

I'm 59 years old and have been cooking forever and I always prefer a gas range. Part of the reason I chose a Viking was its design. We had a GE before that had some problems with its electronic components, and I was sick of replacing that card. And it happened two times and so I wanted something a little bit more simple. I'm very satisfied with my Viking range. Its convection works great and it did everything it was supposed to do. I also liked the design of the inside oven of the Viking range and how easily the wire shelves slid out. It felt very stable and nice. Then there's the simmer feature where I can really bring the temp down low. It is awesome because not all ranges go quite low enough. I like the control that I have on that. I also like its sleekness. It doesn't have a whole bunch of electronic stuff because I don't need all that stuff on my range. I just want to cook with it.

We bought our Viking 6-burner range used, with very low usage on it. It looked all pretty with the stainless parts, and worked well... for a year or two. After a while, I've noticed the lack of stainless parts and fasteners where it matters. This thing is just a rust-bucket. We live in an area where steel is not particularly prone to corrosion - the lousy materials are to blame. Rusty, creaky door hinges (maybe that is why our door actually stays closed :-o). Rotting gas oven burner. The pan under the grates has rust-through. On and on. If I thought this was a long-term keeper, I'd order a truckload of igniters for the oven, as they go out regularly. If I had to pay someone to work on this, it would be much cheaper to buy something else. Rubbish! I'd rather have an old 55-gallon drum and scrap wood than another one of these.

I'm a furniture upholsterer, so I have a lot of friends that are decorators. I go inside other houses when they decorate and I see the Viking ranges and I like it. At Costco, they have NXR, which is almost the same range but the reviews are really bad. The quality of my Viking range is excellent and I've got what I need for this moment. This is the first time I bought a range and it's a nice piece. It's unbelievable.

I just built a $150,000,000 house last year which I don't live in but I had remodeled my kitchen in 2000 and the Viking Range hood went in and I just knew I wanted to put the Viking stove under it. There was no reason to, everything was working and I quite frankly, forgot all about it and bought another house. I have a second home now but then the stove stopped working. Since I already have the range hood, which I love, I bought the stove to go with it. This is a very high-end appliance city so if someone has this problem I go, "What a difficult position to be put in."

I do a lot of cooking so I was looking for something that was more durable than the normal retail types of range. My brother and sister have Viking Range for 15 years before they started having any issues with it. My sister does a lot of commercial type of cooking and baking which is a real testament to its durability. Its quality is good for the most part. However, I have a unit that has a griddle in the middle and we find that difficult to clean. When we use the griddle, there's a lot of splashing and the whole top gets soiled. Just because of that, I don't use it sometimes and I'd go back to a frying pan. And if I'm cooking something in a frying pan, it will then splash over onto the griddle. I have no type of covering for it so it gets soiled.

I've known about Viking for years and the choice for the purchase was a toss-up between a Viking and a Wolf but I liked the design of the Viking better. I was redoing my kitchen and I wanted something very attractive in there and yet functional. I did my hardware in brass and silver and the rim of the burner was stainless and I would love to be able to have a little bit more brass on the outside. I noticed some of the higher end range that had the controls on the front and handle and doesn't have a combination of the brass and the stainless. So, I went online this week to see whether or not there were parts that I could buy and swap out for mine. I really don't cook very much but I like the look.

I needed a particular oven size and Viking Range has them. I like the burners to their double oven. but we're now on range number 4. Their corporate guy came out when we had a problem and he solved it. After we got through the the second one, we were good. We had good help at solving the problem. As a matter of fact, they cut the manufacturing down on them until they figure out what's wrong.

My Viking is about a year old, and within this first year, I've had to replace an igniter for the griddle on the top and the bulbs for all the lights in the front. I've found that the preheating cycle on these ovens is extraordinarily long compared to most other ovens. I don't like the feature that while it's preheating, you can't put anything in because it will just scald it. There are some ovens that even during the preheating cycle, you can start heating up something or put your food in there. I do all my baking in my $500 gas oven because I just turn it on and I stick my stuff in. But I don't even use the oven of the Viking because it takes about 20 minutes just to preheat. I can't put anything in until the light turns off and it's ready.

I've had one Viking Range for about 16 years prior to my new one. I had no problem with it and it cooks very nice. The igniters on the old range I just got rid of gave up too soon. The temperature is true to the setting and really is dependable. I like the way it cooks in every way. It makes me feel like I'm cooking like a chef and everybody that comes in remarks on how nice it looks in the kitchen.

I wanted to get a Wolf Range, but my brick vent was one-quarter of an inch too big. We tried to shave it, but it wouldn't work. It had to be a 60-inch range so I went online and found Viking Ranges. They had the features that I liked, specifically the grill, the griddle, and the two separate ovens and convection current. I've had it for a month now and it's been great. I bought it from Texas Appliance and they handle the Wolf, Thermador, etc, but Viking has the best features.

My 8 year old refrigerator had a failed compressor. Viking has authorized only one company to do repairs so they charged about $580 an hour to replace it. $91 for brazing and freon... And tax. The total $678.28. I agree that there are costs like travel time, tools, truck costs, skill and experience have to be understood. My problem is the monopoly, lack of choice and attitude that makes a company to believe they own you and what choice do you have. I suspect the Viking gets a percentage. That's a false warranty. I will never recommend Viking to anyone.

We did a total kitchen remodel and unfortunately learned a difficult lesson... Don't buy Electrolux or Viking appliances. We purchased the Viking Professional 36" Gas Cooktop with 6 Burners and the Viking Professional 36" Downdraft Vent and 500 CFM Internal Blower. The cooktop should be rated anything but professional and the downdraft is a piece of junk. The circuit panel (controlling the raising and lowering of the vent and the exhaust speed) has gone out umpteen times. It was almost ok when it was under warranty; however, it's cost us a small fortune to have it continuously repaired by a "certified Viking repair specialist". Once, the repairman was here for over two and a half hours and then gave up and said he couldn't figure it out. Our downdraft is currently in operation, thanks to my husband and a piece of a toothpick inserted in the circuit panel. I'll never purchase Viking again.

Purchased the Viking Professional 36" Gas Cooktop with 6 Burners for my kitchen island along with the Viking Pro Downdraft (another total disappointment). It looks great; however, in my opinion and from my experience, it is certainly not professional quality. The stainless scratches easily, the rubber pads on the burner grates fell off within the first year and you can't purchase replacements... You have to purchase all new grates at a significant expense.

Viking is considered a high-quality range and we got it for its looks and reputation. We purchased one for our apartment in Florida. I would rather have a gas range but our condominium has a requirement for only electric. I am not a big electric fan but it seems to work fine. The dealer did a good job.

I've always been a Viking fan. I've had the Viking Range for many years. The dealer got it installed and then one of the igniters was an issue - the small didn't light all the way. So you'd get a bad gas smell coming out of there but they got it fixed. I like the quality of the Viking Range, the BTUs being my favorite.

I had a problem with my oven and it took forever for Viking to replace it. I bought a brand new Viking and the latch never closed properly. It took months and I still didn't have the part for them to fix the door properly. So, for months, I had a chair against the door. And then due to the door not being closed properly, it burned out a major thing. I called the regional office and they finally replaced it. When you're paying for a $6,000 stove, I don't want it to break within the first two months and then they say, "Oh, we'll just replace that." It was ridiculous. It wasn't pleasant but we made it through.

We like the price and quality of Viking. Their salesperson was great, too. However, we had some issues with delivery where some of the product was damaged. The microwave was damaged twice, but they replaced it. And the quality of the Viking range is great. We bought an extended warranty which we haven't used yet. The one knob on the range currently sticks. But we haven't called to have it checked out yet. But the range works well. I also like the shelf inside the range that slides out and in, and that the stove heats up so good that I can save dollars for the heat. We were so used to Kenmore products where I had to keep everything wide open to cook. Viking range is super. I couldn't ask for anything better. We also bought one of their first refrigerators. But the refrigerator we bought hadn’t been manufactured yet, so we had to wait about a month before we got our refrigerator.

Wanted a high quality stove top to replace an older GE. Decided on this 5 burner Viking (rvgc3365bss). Performs well but for the cost the SS quality could be better. Biggest problem is keeping it clean. You must clean the stainless every time it is used! If you don't you have a huge problem cleaning it the next day. The quality of the stainless steel finish is very disappointing for this price range.

I do a lot of cooking and I wanted a range that's really good. I ran into Viking on the internet. And then, I went to appliance stores to look for them. I got one and I love it. My Viking Range cooks so much faster than whatever I had before. I got the one that has the gas on top, because I want a gas range. I like the electric below and the roll out shelves that has it in there. They'll pull out heavy stuff.

Viking Ranges is the absolute worst. I started May 15th trying to get two sets of two products and they were finally installed yesterday. So, it was three months to get these products. And I couldn't use my oven because the door wouldn't close. And twice, the wrong parts were sent. They even said they would definitely get the correct parts to me via mail but I never got them, so then I went to customer service. Awful. I got the right parts only on the third time because I called the customer service woman who was terrific and helped me as much as she could. I've also called an appliance dealership that I work with in Pennsylvania and talked to the repair people here in New York who sell Viking and they have both said they're not recommending anybody to buy Viking anymore because their repairs are so awful.

I have a range, a refrigerator and a vent from Viking, but I'm not happy with my gas range because it seems to cook unevenly.

Everybody says that Viking Ranges are the best ones. I bought my range from ACT Appliances and we love it. Their team was very pleasant and knew what they were talking about.

I'm from Mississippi so it's not hard to hear about Viking Ranges here. I wanted to support a homegrown company and I cook a lot and have heard good reviews about it. I also had some friends that had them and enjoyed them. I appreciate the way if I spilled something on the top of the stove or something overflows that has a lid on it, the cleanup on that is not bad. It's pretty easy for me to clean up compared to the last stove combination I had.

I've used Viking Ranges before at my friends' houses. They also had the most options for what we were looking for. So far, the quality has been excellent. I like the griddle section that takes up two burners where I can cook tortillas or pancakes as an option. It's easy to switch in and out. We love our Viking range.

We have a lot of problems with with Viking Range. First, it was smelling gas and everybody who came in our home told me they smell gas. We turned it on and the stove almost blew up on us. We got scared so we took it off and called the National Grid to come fix it. We had to turn off the gas. That stove is going to kill me and my children, and Viking is not doing anything. We can’t even cook. We buy food every single day and it's not fair. We never expected to spend so much money to get that result from them. It's really bad and it’s stressing out my daughter. I am not going to pay them and I don’t care if our credit goes bad. They're not getting any money from me. I don’t care what goes on. When we want to exchange a part, they did not want to. They should take the whole damn thing out. I don’t want it and don’t want anything concerning Viking anymore.

I like Viking's quality, and bought a range from a guy in Israel. So far, the range has been fine and the quality of the product is great.

I'm in the culinary industry and I always knew that I wanted a more professional series. I knew Viking was a good way to go because they have a great reputation. I like my Viking range and I've been happy with it. It has a better coverage on the burners which I love. They burn higher more than the average range. My water boils faster and food cooks faster. We had a few bumps in the beginning but I'm okay now. I also had a good experience with their dealer. They were professional and had good knowledge of the products. When I had issues, they were pretty very responsive and directed me to the right places.

The Viking range has all the features I wanted and a good reputation for being a quality product. It lasts a long time with not a lot of maintenance issues. We wanted a blue range to match our blue kitchen, so we got a custom one. The first one that we received was a disaster. It never worked from the minute we got it. The spring on the door was damaged so the oven never shut properly. Every time it got up to a high temperature, it would drop suddenly down and just remain there. Every day, they sent a bunch of people out to look at it and the whole process was annoying.

I was unhappy with Viking Range. It wouldn't hold temperature and it was serviced a number of times by a variety of authorized service agents and it cooks extraordinarily a long time to get it to function the way one would expect a range should. It took many months to get it working. So, the low point definitely was that the initial manufacturing quality was way out of alignment and I expected a lot more out from it being a full type model range. My experience with it has been rough. But I like its center burners, coupled with after the fact we acquired an integrated griddle piece that sits on top, which I'm guessing Viking did use some mileage with that kind of burner.

The Vikings Range was already in my fourth house when I bought it in September 2015. The range, including the oven, gets hot super super fast and that concerns me because it cooks food so fast. When I scramble eggs, the estimated time is half of what it would normally take. I'm concerned about burning and fires so I have to watch it. It's almost short of a microwave, and because of that it creates potential danger.

I like the look of the Viking range and its excellent quality. I also like that it's gas and the heat is off and on quick. I'd recommend them.

I purchased the Viking range from a retailer that had ordered it for another customer and they had ordered it in black. When it arrived, the customer decided they didn't want it so the retailer was stuck with this 60-inch black range that's why I was able to get a good price on it. It's a sharp-looking product and what I did was ordered the stainless steel panels from the Viking authorized supplier out of the Southeast. However, I was disappointed that the order was botched the first time.

I liked the way that the Viking Range looks specifically the top of it. I bought one at Metro Appliances and it's great. However, I don't think the trash compactor and the ice maker are what I've paid for. I've had KitchenAid before, and they're much better than the Viking trash compactor and ice maker.

Me and my wife decided to get a Viking Range because of the build quality and simplicity. We like it better based on appearance and what our relatives told us of their experiences. However I had a bad experience with the dealer. They told me at that time I purchased that if I'm not ready to put a delivery, I can have this range later. Several months later when I was ready, my dealer all of a sudden told me that they cannot deliver Viking anymore. There was some sort of disagreement and they couldn't sell Viking anymore because Viking specifically prohibited this dealer from selling their brand. I actually lost money because Viking raised the price by that time and the dealer referred me to a different dealer and promised that they will give the same price. But the new dealer couldn't provide the same price.

We've seen Viking Range in model kitchens and we decided to purchase from them because of the reputation of the range and its looks. We got the range, refrigerator, microwave, dishwasher, range hood. We ordered them online from Elite Appliance three years ago. We had them shipped to us, and then the contractor installed them.

WARNING!! YOU ARE ABOUT TO MAKE THE WORST DECISION OF YOUR LIFE IF YOU DECIDE TO BUY A VIKING APPLIANCE!! Keep reading: DO NOT waste your money!! We had a KitchenAid range/oven that lasted for years. Got tired of its look and decided to spend a lot more to show off our brand new renovated kitchen. So we went with Viking – possibly the worst mistake of my life! For starters the rubber feet on the top grates kept falling off. Then the oven racks stopped sliding followed by the electronic ignition never going off after the burner was started. Made a huge stink at PC Richard and they finally got Viking to send a technician. Needless to say that sent an independent service company who only showed up TWO weeks after we opened the service call. They replaced the grates and oven shelves... which lasted only a month!!

I liked the price of Viking Range for the model that we wanted. It was something that wasn't out of our price range for a high-end appliance so it's affordable. Certain things certainly cook better but its performance has been good and easy to use. I really enjoy how the convection cooks. I don't really have any complaints about it. The Viking dealer team was great, helpful, and accommodating. It's been a good overall experience so far.

I like the qualities that the Viking Range has as well as the look. I chose it since I wanted more of an industrial look in my kitchen and a product that was mostly made in America. But I had a little disappointment. When the range was installed, it wasn't installed appropriately. I think it was set to propane when my home is on natural gas. Beyond that, I had to have four service calls because the oven was not working properly. It would come to temperature and then it would just shut off.

The quality of the Viking stove is not up to the price that I paid it for. The quality is extremely poor. I've had numerous problems with it and working with the company for any issues that I've had has been extremely difficult and poor. They're not very helpful and I've given up working with them. Be very leery with Viking.

I've used Viking Ranges in the last 2-3 houses that I've owned over the years. During the first purchase, I was looking for a commercial type range. I investigated what ranges were available so I looked at consumer ratings and decided to purchase Viking. I never had a problem with the first Viking that I owned. However, I had a problem with quality with the latest one I've purchased. I had a technician come out for 5-6 times and when we still couldn't get it resolved. I called them and they offered to replace it.

The Viking range fits nicely in my kitchen. The convection oven is my favorite. Moreover, the reps at my Viking dealer were great. The only problem I have with the range is one of the knobs is a little scratchy to rotate.

Viking Range have had the reputation for quite a few years and we had looked at various ranges and Viking Range fall under the affordable price range. I expected the best quality from it when I bought it and it's good because it didn't have a lot of electronics and would last me a lifetime, but our first range experience did not go so well. I was very disappointed its oven died after about a year and a half. I was glad I had an extended warranty on it because otherwise, it wouldn't have been covered at all and I would've been out the entire amount. But after nine service calls, it could not be repaired. Viking then replaced it with a new model because the model of our first range wasn't available anymore. Since then, the stove we have now has been working fine. We've had it for about a year and a half now. The variety of the temperature using grade on it is the best about it. I can get down to a nice low simmer.

20 years ago we went with a Vulcan, a true industrial appliance and after years with that, we decided that we wanted something more refined. Viking Range's features and design fit what we wanted so we bought it. I wish it was more affordable but we love it. I have three favorite features of the range. One is the thermostatic griddle because that was one of the big things that the Vulcan did not have. We had the combination broiler griddle so we had to manually manage the temperature on the griddle, which was a ridiculous amount of effort. Thus we didn't use it much. Having the thermostatic griddle now makes it very usable because it makes it simple - turn it on, set the temperature, wait 10 minutes and cook. Another favorite feature is the convection. I use it almost all the time. The last one is actually an accessory but I do really like it and that's having the wok grate.

Viking's range is a great product for the price. Its quality is beautiful. I also like the look of it. Its six burners have been my favorite since I get a true heat and I do a lot of cooking.

I've known about Viking Ranges for years. I wanted a six-range top, so we went out and look at them at ABT and they seemed to have the cleanest look. They had somebody who comes out especially for Viking who was very knowledgeable. When we first got it, it wouldn't go on properly so somebody came out and adjusted it. Then when I clean and put the pieces back together, one or two of the jets would flare. Also, when I put it down on low, I get this ticking sound which means that the gas is not coming through properly. It is also a little crowded, so I have to remove one rack to get anything big in. But other than that, I really like the quality.

Dana is the cook in the family and he’s done lots of research on the Viking company. We also visited many stores and tried many models. This is his second stove. He originally had the 36-inch that was black with brass trim all over it and that’s what he really wanted to get this time. The oven enameling of the first range flaked off, so they had to replace it for us. The dealer was great and customer service has been very good.

We went to Best Buy and saw Viking there. We chose them based on what we saw and the recommendation of the salesperson and then compared the burners and the size that we had and that’s why we purchased it. When we first got this stove in, a piece of sealing in the oven door between the glass was loose and we had to wait for that to get replaced. There was a dent in the bottom frame. Viking wouldn’t automatically replace the stove outright. They wanted to send some service guy over and it took almost six weeks to get that taken care of.

We've always wanted a Viking range but just never got around to getting one. We finally did and we chose Viking over others because they used to be the gold standard. We thought that the Viking Range was a good one and I had a buddy that loves it too. I like the gas stove/electric oven option, it's the best of both worlds. I also love the quality. I thought I had an issue with the oven not being temperatured right and so I called the dealer. They came out immediately and it was calibrated properly. I was very impressed by their responsiveness.

We renovated our entire kitchen through P.C. Richards and we purchased Viking through them for our cooking range and I like the look of it. I was supposed to contact them because of two things. One is I was very disappointed aftermarket that I couldn't get a grill pan. We have a lot of company in our summer house and we cook a lot of eggs and bacon. I want a grill like the grill top that I could just put on. I called when we first got the range last year and they said they'll be coming out with it. I called again this year and they still haven't. The second thing is one of the burners got defective. It leaks, so we can't use them. It shoots up flames that could cause a fire. When you put it on low and then high, there are flames that really come out of it. But, other than that, we're very happy with our Viking Range.

I initially read about Viking Range on the internet and heard that they were good ranges from others' word-of-mouth. Then there was a lot of bad write-ups about Vikings from the service warranty, saying there were the ranges have a lot of breakdowns. I then found out that it was taken over by Milne whose goal was to improve on service and reliability, so I gave Viking a shot.

I've known about Viking for years and they suited the needs that we had at the time. They had everything we were looking for. Our experience with the salesperson was fine and the quality of the range was very good. I like the oven the best and it was nice to cook with. I'm very satisfied.

Control panel defective and not covered under warranty. The control panels for both the upper and lower oven burned out at the same time. We paid over $6,000 for this oven and we expected problem-free ownership. The ovens are rarely used as we don't often cook. So little use, and still the problem. We were told that Viking only warranties these parts for 2 yrs.

We purchased Viking D2 line (french door refrigerator, double wall oven, cooktop and dishwasher) for our new home and we moved in in February 2013. We have had nothing but problems with these products. We reported the microwave in 2014 to the authorized dealer that we purchased from. The front fascia was coming off every time we opened the door. After over a year of dealing with Viking representative, he came out and glued the door back on. He glued it incorrectly and now the buttons are protruding into the sockets and the front panel is still buckling on the front.

I am designing a kitchen renovation where the customer wants a Viking range plus exhaust hood. It is impossible to get any information from either local suppliers or Viking itself. For example, simple information as the dimensions of the warming shelf or how to connect and support the wall hood are not provided. Calls to Viking are unanswered. This speaks to the response of Viking to their potential customers - beware!

I have bought Viking cooktop on February 5, 2016. Since then I have to call repair guy at least 3 times. Issue started with rubber feet underneath grates. They keep falling off because not glued correctly. Every time after cleaning when I try to put the grates back on those rubber feet were fall off and grate would hit the stainless steel top. Gave them lots of scratches on them. So they came out and glued those feet and will replace the top which has not done yet. Second issue was knobs. They were placed poorly. They are getting stuck when you tried to turn off the flame.