Viking Ranges Reviews

At first, we weren’t going to go with Viking. We were going to go with Wolf, but then there was someone in the neighborhood selling a Viking Refrigerator for a ridiculously low cost. We bought it and we wanted all of our appliances to match, so we also bought a Viking range. The quality of the range is good. It’s a commercial type quality, and that’s what we liked about it.

I had a Viking range in my older home. So when I was remodeling the house over a year ago, the designer who was helping me with the kitchen picked it, and it was installed over the summer because renovation takes a long time. Then I moved in November of this past year. I used it during Thanksgiving and it worked briefly for a second, but then it broke. Every Viking product that I've purchased is broken - the range hood, the refrigerator, and the range. I have a very busy life, so by the time I get around to calling for anything and figuring out where I need to call and what I need to do, and get everything registered, and realizing what is all wrong, it takes me a while. I have a job, so every time I try to call and stay on hold, I can't call in, because your business hours are my business hours. So I'm not happy and I would never buy one again.

I've had Viking for 30 years. However, the quality of the new Viking range is not as good as before. The handles fall off and the door doesn't close as tightly. But I like the burners and it's easy to clean the stove. I also like the flammability, the BTUs, the output, and the adjustability of the flame.

In the later part of September 2016 we purchased a Viking Range model # VGIC 53014bss with high expectations only to find problem after problem with this range, as a matter of fact it's a laundry list of problems and too many to mention. I could write a book in less time, it's just not believable!!! My theory is and it's verifiable that some of the more important components (parts) they install are sourced from China, Mexico etc. They are not manufactured in the U.S. or Europe and this is where the PROBLEM lies. This might not be politically correct but it's a matter of fact, if you use inferior parts you should expect problems, and the words (made in the U.S.) becomes ambiguous, it should state assembled in the U.S. It's like buying a Cadillac only to find it has a Japanese motor. Buy cheap you get cheap

I bought my Viking Range at Best Buy and I love it. Pacific Sales, the company that sold me the floor model, was very helpful. We were in the middle of a remodel at our house so we were buying a refrigerator, a dishwasher, and a microwave for the counter. We looked at the Viking ones and we were kind of disappointed with them. They didn't live up to the Viking quality. Also, the salespeople there told us that they are actually made for Viking by another company because people want the Viking line and matching appliances. Nevertheless, I've always liked Viking gas ranges because they're most well known for their commercial type features. I've liked the cooktop most of all because I like cooking with gas. In sum, my experience with Viking Ranges has been fantastic.

I had a frustrating and disappointing experience with Viking Ranges. I chose it because of the style and cost but the range I received was horrible. The first time I used it, I turned on the burners and then I turned on the oven. Underneath the burner, it exploded into a flame so I got a fire extinguisher and put it out. I called Viking and they sent out a repairman. He looked at it and he said that the range was a total loss so they arranged to have it replaced. When they came out to replace it, they arranged the time with me.

I always wanted a Viking Range. I love it and its quality is really good. I love to cook and I enjoy every aspect of the range. Plus, the team at the Viking dealer was good.

I thought Viking products were exceptional. They are not. Our range is 15 years old and he have had it repaired four times. Each time, the cost is very high. Also, a repair business doesn't want to come to our house because we are 40 miles away. Viking did talk them into it. We have probably spent more than $1,200 on repairs since we had the range. I will not buy another Viking product.

I like the look of Viking Range and the quality's good so far. The dealer was friendly and answered all of my questions. It's been a pleasure dealing with Viking.

We were looking for the type of professional oven and knew Viking had a good name. We looked at the other ones, too but chose the Viking. The quality is a little bit shifty and could be better for the price. I’ve already had it serviced back in November because the oven wasn’t starting for me right away. However, the repairman came just two weeks ago, that’s how long it took me to get service. We live in a very small rural community and it was very frustrating calling Viking. Also, the oven is a little small for me at times. Other than that, it’s fine and I really like it.

So far, everything is good with the Viking range and I enjoy it a lot but I have noticed that the door to the oven is not exactly centered. Other than that, I'm very pleased and would recommend it.

The Viking Range in our house has been in it longer than we have and we've been here for maybe four years but it's pretty good. I got it serviced last Friday to make sure all the parts are working in order and for the most part, everything is working fairly well. I like the griddle part of the range because it's fairly easy to use and clean. The whole range is easy to clean because everything pops off fairly easy. I'm not a neat freak but it's nice to be able to get all the food out of the crevices. Also, cooking on it is fairly easy.

We were building a home three years ago, and I looked up about Viking, Wolf and other ranges and decided to get a Viking. I thought it was a top-of-the-line product and I liked the sleek look of it compared to Wolf. I'm now on my second Viking since the one that was initially put into my home did not heat properly and it did not cook right since the day it was installed. So eventually, the door wouldn't close completely and that was under some recall type of thing. Viking ended up replacing the entire unit.

Our Viking Range is beautiful. We looked at the features and, it's just so solid. The burners are huge which was something we definitely wanted, and it's perfect for our kitchen as it fits in with everything else. Their reps were very helpful and knew the product well. We had it installed, and then, all of a sudden, there was a gas leak. But it wasn’t the stove. It was the plumber. Apparently, the back-left of the stove, the part that comes from the gas line that goes into the back, hadn’t been tightened and he put pipe dope on a compression fitting, which was stupid. Some of that got into the two back burners and they weren’t working, and we smelled gas every morning. So, we had their authorized tech come out and he was fabulous. He found it, cleaned out the ports, and all the burners worked beautifully. So far, it’s the best oven-stove combo we’ve ever had and we love it.

I bought this $11,000 stove from Viking Ranges and five days later, something went wrong. I called and they had someone out here quickly and fix it. I'm really happy with it. It's a great product. Everything's fine and I would recommend them.

We had a built-in grill when we moved into the house about 40 years ago. We then replaced that and got a 24-inch Viking grill. When we decided to get a new stove, we wanted to match it up. Previously we had an electric stove. We checked other things like BlueStar, but we liked the looks and the style of Viking so we selected it. It's great and the heat of the range is so much even and it works so much better. The temperature control is really nice and I like the one pullout rack which is really convenient.

Our Viking Range was only 4 years old when a tiny part in the electronic panel broke in half. After searching for many hours for someone willing to come and fix it, we were told that most likely the whole electronic panel would have to be replaced. Not satisfied with this, we continued our research and found that this defect was very common, and that the $20 dollar part could be purchased and replaced quite easily. We found someone that ordered the part (he was the one that told us that this was quite common and that a recall should have been done on our model of range).

I owned a 4-burner Viking range back in 2005 and they were good. When we built our house, we tossed back and forth with other ranges. But we went with Viking once again. I couldn't settle for something else and it seemed like I was settling if I got something different. I like the different top for the broiler. We use it daily and we're very happy.

My oven worked beautifully until I decided to use the clean cycle. Afterwards, I lost the alarm on the timer. I also noticed that it was not keeping accurate temperature. Called repairman who came out and checked the control board and said it needed replacing. Replaced it today and, after repairman left, I tried to bake. The oven reaches the set temperature but then begins to cool down and never clicks back on to warm back up. I am so frustrated. Just to have a repairman step foot in my house is $95! Any suggestions would be appreciated.

I have an issue with Viking Range that took me over two months to get resolved so I was not happy with it.

My brother has a Viking range in his house that he built 10 years ago, and they loved it. I was doing a kitchen remodel and looked at a few different options, and I liked the reputation of Viking and the look of their range compared to some of the competitors. Furthermore, their warranty was better than some of the competitors. Once I figured out that one of the burners on the top was meant for boiling water because it puts out a bigger flame, I have loved that feature.

I like the aesthetics of the Viking Range and the way it fits in the kitchen. It’s also decent quality. There are higher-end ones but I’m not one that’s gonna spend that kind of money, and even this is overkill. But this would be a better choice. Also, at the time that we bought it, there was a rebate on the range with the hood so that also persuaded us a bit.

Viking Range is difficult to get in touch with customer service and parts take WEEKS to get. And when they do arrive they don't always work. I have had my Viking range since 2006. In the beginning we had to have the ignitor switches replaced. I believe it was under warranty at the time. The smoke eliminator fell out of the larger oven but it is very difficult for the homeowner to replace as the heating element covers the area where the casing of the smoke eliminator and I do not feel comfortable removing the heating element. Another issue that we have had is the self-cleaning on the small oven stopped working. I have since figured the issue out that the door wasn't closing enough for the self-clean to work. I now need to push the door tightly closed until the self-cleaning function kicks in.

I can finally say I am happy with my Viking range. Took them 3 months to replace the first one because the griddle never worked right but now that it's replaced I am satisfied. The oven holds the set temperature very well, although it does take a long time to heat up.

Overall experience is very positive. Viking Range delivered and installed in satisfactory order. Range is working very well. Product meets the expectations. Two comments: The roasting pan was not included with the range. Had to call Viking Direct and order from Parts Dept. Evidently, the dealer said that I was not the only customer who did not receive the roasting pan. VIKING should ensure that roasting pans are included with the stove when delivered. One of the burners does not fire up as well as the other. Will need to call the dealer for service. Overall - happy to have made the purchase.

Viking came to be a staple in the high-end industry and it had a good price point relative to other high-end manufacturers. A couple of the alternatives had electronics on them and there is a concern that electronics break, but ours doesn’t.

I just moved in my condo and my Viking range was in the condo when I bought it. I've only had it a couple of months and it has been fine. It's a high quality product. I had a Wolf range in the past, and it's about the same quality. It's good.

I've owned Viking Range products before in my previous home and the quality of the product is very good. Their ovens are also awesome.

Our new house came with the upgraded package of Viking, but the range never worked. The stove wouldn’t light and we couldn’t keep it lit. It took us almost a year of repeated people coming out. We couldn’t get it right and it was because of multiple things. When they put it in, they got the wrong backing and it took three different people just to get that right. It was a huge relief when Viking replaced the stove for us. I like the stove, but when it's on the blower is so strong that I can’t put a low heat on my stove top. If I have the oven on, I can’t put low on the burners because the blower blows into the burners. The repair people that we had were polite and professional and I don't fault them in any way. It was one of them that helped me get the new range. But I'm disappointed and I will never buy a Viking again.

I purchased this Viking Electric Range 30" with Induction Cooktop in August 2014 as display model. I was told by the salesman that it had a full warranty. We also discussed with a Viking rep who was there setting up other models and he indicated the benefits of the range. In January the left burners quit working and there was a flash code for the burners. I called Viking to inquire about the warranty and found the unit was registered to another person who bought it 1 year earlier. I did not know it was pre-owned and would not have purchased it if it was. From the Viking customer service rep I learned it had a history of two repair calls including a replaced control board ($800.00 part cost). The code on the induction top indicated that it may be a generator board (there is one for each side) with a part cost of about $1200.00. They also indicated it was out of warranty.

To say that I have been extremely disappointed with my Viking oven is putting it mildly. This oven has broken three times since 2012. Two of those times was in the middle of cooking Thanksgiving Dinner. The problem with this oven is a computer chip panel that continually burns out when the oven becomes hot. I have had to replace this part twice. I question why Viking would engineer such a problematic oven and then offer a replacement part that is only under warranty for a year. I have contacted Viking customer service by phone and by letter and their only response is to tell me the part is no longer under warranty. I have replaced the Viking oven and I will never buy another Viking product. I am writing this to alert other consumers to be aware of this issue and the lack of customer service when considering purchasing a Viking range.

There was not a Viking dealer close to me in West Virginia. So I bought a Viking gas range in Maryland and I paid to have it shipped. I had it for a few months now, but the oven quit working. I had it repaired five times and every time it died, it was the same part. Finally after about a year and a half, Viking offered to give me another range and another warranty. I got the same model but a year newer. They had the rollers on it where mine didn't. I used it for six months but the oven quit working. It was repaired twice, but what they decided after the second time was that it needed what I call a torpedo fan that would come on when the oven got hot and blow on this little electronic part that kept dying. It was repaired once after they put the fan on and in June of last year it died again.

We recently remodeled our kitchen and purchased a full set of Viking appliances. They were installed in early November 2016. Shortly after install our wall oven started getting an F3 error (totally out of commission). We called Viking and waited more than a week for a response. Once I spoke with the repairman, he said, "I'm not sure why Viking provided you with my contact info. I don't support your area." We're on the Eastside of Seattle in between 7 large metropolitan areas. This happened two more times before we actually got connected with a repair company that supported Viking and our area. The repair company came out, and had to order two parts. The parts took more than 2 weeks to order so consequently we had no oven for the holidays. Two weeks after the parts were installed, the same issue (error code F3) happened again (completely out of commission).

I love my Viking range and it is a very high-end quality product. However, not the customer service at Viking. When I had a problem with the warranty and me registering my product, the issue wasn't quickly resolved. I had made several phone calls before I was able to make a date for someone to come out and look at the issue that I was having. I was being pushed around a little bit because I never registered my product. So, they said that they were gonna register it. I called back a week later and they hadn't done it. It's something that I could have done on my end, but they said that they were going to do it. I had to say, "What's going on?" And then they finally worked it out. So, once registering the Viking was taken care of, I was okay with it. But the customer service wasn't the greatest at the time of getting my problems resolved.

I'm a plumber and used to install Viking Ranges and the like. I got a Viking Range and I like its elevation burners. I like Viking and I'll recommend it. However, I didn’t like the way they treated me at the Viking dealership. I bought the range in 2014 and on paper, it has six years warranty but when I called Viking, they told me it has only three years.

I made a warranty call on my range two weeks ago, and somebody from some company was supposed to call me, then come out and do the fixing. However, they never did. But other than that, it's great. With a Viking range, whenever I go to sell the house you feel like you did the most bang for your buck. I also have a Viking refrigerator and I thought it's the same as what my brother-in-law has, it looks identical. But his has a water faucet and mine doesn't have one. I didn't pay close enough attention when I bought it. So, I would suggest Viking should bring that back into their low end refrigerators.

We’ve had a Viking Range in our prior house for 12-15 years now, and I like that we could get their range with the eight burners but not have the griddle. I love their burners. However, the grates in the top plates on top of the burners are hard to keep clean. But besides that, I like it.

I'm a contractor and I've put in appliances a few different times. I also put them in the last house that we remodeled. On that one, we went all commercial-type appliances and I had lots of problems with those. Unfortunately, the refrigerator went out three different times. And the installation of the dishwasher was crazy. I've installed probably a couple of hundred dishwashers before but for that particular dishwasher, I had to do some modifications and stuff on it to get the water in. If I'm not mistaken, these dishwashers are made overseas.

I've always looked at Viking over the years and said it looks really cool. Our range looks so powerful and it performs great. We went from a Profile GE, something that was 15 years old, to this. It's fantastic and we love it.

We remodeled our kitchen so I looked at a lot of ranges. When I looked for a 100% American made product, that took me to Viking. I liked the look of the Viking and I also heard good things about them from people I knew who had owned them. So I purchased the Viking Range and had it installed. After they finished everything up, we went to use it. The cooktop worked fine, but the oven did not. We were gonna bake a cake, but when we were gonna put the cake in, we noticed that the clean lights started blinking on it. When we turned the oven on, the burner fire dried up. I turned the oven back off, then back on and it came right back on. It ran for about 10 minutes and did the same thing. But we got our cake baked and it was still good.

Love my stove. About a year old. A bit annoying that out of the 6 burners only two (left) do a quick water boil. More sad about the illustrations and temps mapped on panel. All coming off with cleaning.

Purchasing a Viking range was the contractor's decision, but we were asked if we were okay with that and to me it's one of the best out there. The whole thing is awesome because right now in my other home, I have an electric range and there's no comparison. You can cook faster and you can turn it off and on and have the heat go away. We have the grill part in the middle of our range, which I haven't used yet but I love that feature. Overall I haven't used the range much yet since it's our second home and we were only there over the holidays, but the little bit that I did, I loved it.

Our designer and the manager of the store we went to highly recommended the Viking range. We love its look and the small oven is awesome. My husband is the main cook and he loves how it simmers where you can get it really low and then also for making meatballs. As of this moment, our Viking isn't working properly. Parts are needed and the appliance repair company said that they have been waiting on it for over a month now. But other than that what works is great. The only suggestion I could make is for them to have a childproof type of lock. They got plastic covered knobs but those don't look good. The ones where you can push in and turn would be awesome, but I could not find any.

My wife had a top-of-the-line range but she didn't like a lot of the features on it. So I just decided that rather than listen to her complain about this thing, I'll just go buy her something that was good. She's Swedish so Viking is perfect. But there's a few things I need to do because it doesn't have a couple of features. It doesn't have a timer and some other things. I'm also going to test how hot it gets in the oven using some special gadget because we don't know if it ever reaches temperature or not. Though I'm sure it does because it's hot. The other range would blink a light when it reaches temperature and we'd know that it was ready to go. Little things but it’s fine.

So far, my Viking Range is so good. The only thing is the cleaning since the top is not that easy to clean well, even with the solution that came with the appliances. I have experienced using the same kind of ceramic top and it's not easy to clean but I was hoping Viking will be a little bit better than my previous one. Nonetheless, I like the true convection feature and the baking came out really good. But I find that it seems to take a longer time to warm up or heat up to the temperature as compared to the one that I used before, which was not a Viking. Also, it will be nice to have a timer since it doesn't have one.

We’ve always known about Viking Ranges, and personally, I didn’t want to buy a Viking range because it was too expensive, but we did because my husband wanted it for the quality. Also, it’s made in America, which was a huge factor for our purchase. In fact, I wanted an Italian made oven since it was cheaper, but then we went with the American made Viking range. The people at the Viking dealer were good. However, there was a conflict between the brochure that was on the display and what was actually available. So, that probably needs to get tightened up. But so far, I love our Viking range's quality. We've been having an incredible cooking experience with it. Also, I like the look of it. It has clean lines.

Our Viking Range is beautiful and it cooks very well. It actually cooks quicker than my former range. It looks very nice to the eye and that's really why we chose our specific model. However, our door isn't level. The right side of the door sticks out further than the left side. So, the light is often on.

I got a whole kitchen package two years ago. I've had some things break on them but every time I've called, I've had great customer service under the warranty in getting items replaced. So, it's never been the issue. My husband and I put houses for a living and we decided to put Viking in one of our high end properties that we do. When we went to the International Builder's Show, we stumbled upon the owner who was speaking at the first day to a group of people and we're intrigued by his speech. So, we decided to solicit the package about trying to improve the quality of the product. Viking is comparable to Wolf but Wolf is still slightly ahead as far as quality. I have a 60-inch range, refrigerator, dishwasher and hood and they're all Viking. I like the griddle in the range but I hate the indoor barbecue. I wish I had the double griddle. If I could switch it out, I would. So, that was my huge mistake but it's fine. I just don't use it because it's too much of a mess.

I've owned a couple of Viking for some time. And I've had my Viking Range for a few years and the quality is great. It's one of my favorite things and I love it. I like the big power burner. However, Viking should work on their simmer.

We were very excited to purchase multiple kitchen appliances from Viking. In the 14 months I've owned them, I have had to have the stove serviced 5 times, including visits where the tech didn't even bring the correct parts for our model. Repair companies they use are terrible at responding, scheduling appointments and servicing the products. I STILL haven't had the stove fixed after multiple calls with Viking. With these issues, I wouldn't recommend anyone purchases the product if you want a fictional stove.

Based on reviews online and their reputation with their consumers and my friends, we decided to get a Viking range. The cost of their range is twice the quality ratio. I'm not quite sure what I paid the premium for and the quality of the range is in the middle: not great nor bad. The infrared broiler is my favorite feature of the range, but it does not work that well. I also like the convection and the high-BTU burner. The gas regulator stopped working. It malfunctioned and I couldn't get any gas output from anything including the oven or the burner. I made a service call for it and they took care of it pretty quickly. Overall, Viking range is overpriced with limited options.

I have a three year old Viking 6 burner range. When I try to turn on to preheat oven, instead of preheat light coming on it clicks into clean mode and clean light blinks, and oven doesn't preheat. I phoned our Viking repair person this morning and coincidentally, I am the fifth person to call in the same problem in the last week. She also noted that our ranges are of similar age. Very curious if this might not be a recall issue?

I got our Viking range at Big George's Appliance Center in Ann Arbor. It was the only dealer in the area where we could get the Viking and they're very professional. They're not just trying to sell us whatever is there. They were very good about asking me what my needs were and what I was looking for. And they gave me lots of options.

VIKING 30"w ALL GAS RANGE 4 BURNERS CONVECTION MANUAL CLEAN OVEN: Purchased NEW in 2007. Initial cost: $3,480. To date, have spent $868.05 in repairs, and it is still a faulty stove. When using the oven (baking) the knobs that control the range become so HOT you cannot touch them. They do not get "warm", they get HOT... so hot you jerk your hand away. We've had the authorized technician out multiple times to troubleshoot and replace burnt/melted parts. The "DSI Unit" has been replaced twice. The "therm" and "board" have been replace at least once. We have notified VIKING, and their response has been less than stellar. The current "board/DSI" does not melt and die, rather it just quits working: the oven shuts itself off and won't work until it has cooled down. Needless to say, this is POOR POOR POOR. I will likely never be able to recommend any Viking product.

Viking range is great. I love the way the stove boils the food and cooks it. It has a whole setup on it. You don't see the flame come up but can adjust the way it goes. It's also safer for children. But right now, it's not working and it needs to be fixed. We called customer service about it and they called a contractor. We're still waiting on the parts to come back. The wires burned up so we had to replace the whole surface. Once I receive the parts, I should be doing great unless they need it to be replaced.

I have owned my Viking oven for 13 years. I purchased the oven because of the Viking name and quality. Unfortunately, I have had 3 costly repairs and I am now faced with a fourth repair after a self-cleaning cycle broke the oven lock. The trouble is compounded by the fact that I cannot finding a repair person in the area willing to help. I have contacted 2 companies that have said they would call me with info about repair and neither has returned a call. Disappointed to now have 4 costly repairs on a very expensive appliance.

Our Viking range came with my new kitchen. It is a beautiful piece of architecture, and I love its high quality. I like the dual nature of it. It's an electric range gas top. I love how it looks and feels. We had a service call on it, though. Periodically and almost in a random way, the settings for the oven were not matching what it was doing. So we’d put it on bake at 425 and it would bake at 200 or something. And every once in while, it would switch into the cleaning mode and lock itself up and get really hot even though it was set on bake or whatever. It was totally weird. It locked us out once, and it didn’t cook while we had food in it.

Because of the quality of Viking's products, we bought a range from them and so far, it's great. I like the range of temperature options on it. Compared to the appliance I had prior to it, my Viking range is the greatest thing.

I went to Best Buy and they had Viking Ranges on display along with the other brands and I liked it. It's simple. There are no any electric screens which I didn't like. It was all manual like those round switches. Working with the team members was great and they explained everything. Everything we received was in good condition except there was an issue. The thing we put on the top of the burner to hold anything like a big bowl has small rubbers so they won't make noise when they touch the panel and one of them is missing that small rubber.

I wanted a 36-inch range with six burners, but not so many people made them back then. I've had one from Viking Ranges and have liked it. So, I recently bought a new one at Best Buy and the team there was great. However, my first one was made so much nicer and everything was heavier. They don't make ranges like they used to now, though I would be perfectly satisfied with it if I never had my first one.

My sister has a Viking range and I've cooked on it. For the quality that I know of a Viking, I got myself one, too. I went to PC Richard and they were great to the point where I also got a Viking microwave and a wine fridge. I love pretty much everything about my range including its look and the evenness of the burners. It's easy to dictate the temperature. The oven is also easy to use. Everything so far is good.

I wanted the Viking Ranges' look and also wanted it for the resale value. Everybody says Viking is top of the line but it's beat up and cheap. The quality was not as I expected. I've had one for over a year now and am disappointed because I've had cosmetic issues with it though the repairs have been great. I also have had troubles with the handles turning off. The knobs are hitting the screws that hold it going to the front panel so then I’ve got a really loud rattle with the exhaust fan. It's amazing when it cools down and the skillet pan's rattling on it. It gets so loud it disrupts conversations. Luckily, it's still under warranty and they’re gonna take care of it when they come back.

I purchased this induction range ~4 years ago and have already had to make several very expensive repairs. I purchased Viking because I thought I would be getting a high-quality appliance and didn't expect to have to make ~$1000 in repairs in such a new appliance. The oven takes over 40 minutes to heat up to 350 degrees and does not heat/cook reliably. Very disappointing!

I'm a fireman and we have professional restaurant quality ranges so I'm familiar with Viking. I like the style, quality and price of my Viking range. It needed a little bit of adjustment and that's about it. I also like the fact that it allows to heat up the pots, and the oven heats up really well so it's very efficient. The dealer and delivery crew were great. And the service person has been here to look at it for a couple of issues. It was perfect. Overall, I got a good product for the money I paid and the individuals there at Viking really tried to help me when I called them up with an issue. I also have a Viking refrigerator and I've had to live with two dings in its door for about four weeks. But they're willing to help me because the doors have to be made and they're replacing them. I have no problem with that but it is kind of an inconvenience when I spent $5,000 on the refrigerator. It's not cheap.

I like the way my Viking range looks and it's very attractive. We have all Viking appliances including a hood and it makes the kitchen look really good. We had electric before and now we have gas. We like the gas better than the electric; that's a good feature. However, the range had a problem. We got it about two and a half years ago and the oven never seemed to work right. Then, it started tripping the breakers.

We have seen Viking in new houses and we liked the look and the reliability. Our range was delivered last year and we installed it a couple of months ago. It's heavy but we got it moved in all right and the installation was easy. We switched over from electric to gas and we really like the gas stove part of it because it feels industrial. We've been real happy with it and the only issue we've had is a light bulb that burned out. We haven't had anybody locally to come out and repair it yet. We've been trying to contact the people at the place we bought it from or the local shops that work on Viking but we haven't had heard back from them. They suggest we don't replace the bulb because it's still under warranty, and so we're waiting.

Viking 30" single oven Model VES0130SS - Have had trouble with the door closing since day 1. The inside light stays on when the door does not completely close. The decals are pretty much illegible on the electric oven and gas cooktop. The self cleaner evidently does not function. The inside back fan is very noisy.

We went to a dealer called Builders Supply that sells high-end appliances since the contractor sent us out there to go look at ranges. We looked at Viking, Wolf, KitchenAid, and GE. But my wife picked the Viking 48-inch range with two ovens because they had an extremely good reputation and my wife liked its appearance and the way it operated. It was delivered in October, but I found out that an installer had to set it up so we paid some people to do that. Then it turned out that the hinges on the larger oven were bent or broken and had been that way when it was shipped to us.

The Viking range is a very good quality product. However, it has a minor issue because it fell out in the front door. The warranty was still valid, so Viking sent someone who was very helpful. One thing is when the oven gets hot, the fan kicks in and it's quite noisy. But the stove top has a good heat and it's easy to clean.

I wanted a commercial grade oven for the new house because I do a lot of entertaining so I got a Viking range. I, however, had problems with it. Six out of the eight burners failed during the installation. I then called in warranty replacement and they sent the company out and they're supposedly on back order. I've been waiting for the replacements for six weeks now. I have two working burners for a $13,000 oven. I'm not happy at all.

The door does not shut properly and the racks inside are not easily moved in and out of the oven. The racks just scrape the lips they sit on. For the oven to keep the consistent temperature the oven constantly audibly relights when baking. I wish I had bought a Thermador.

The Viking Range works. My wife and I think its design looks really cool and she's heard great stories about the way it works. I also heard that the quality lasts a long time. My wife wanted a Viking, nothing else. She was shopping left and right for it, including seeing if she can get a used one. She walked into the Viking dealer where we purchased the range from and they had a sale of this particular range along with a free dishwasher. Our experience at the dealer was nice and easy. We just signed the bottom line and the range got picked up when we needed it to. I'm not a professional chef, but with the Viking Range, it looks like I'm in a professional kitchen. The controls on the burners seem to work a lot better than any other range I've had before, starting from the simmer up to the high temperature. I'm happy that I bought it.

After I saw the Viking range at a store, I asked my friend who had one for 25 years and he loves it. It's made with fantastic quality, and the temperature control and how hot it gets are great. I love the products, but the Viking dealer, specifically sales, did a poor job. They're too busy. Concerning how expensive their product is, I think I could have had a better experience. Other than that, things were ordered well.

My friends have some Viking Ranges and I've cooked in a restaurant that had one. I got one too but the service at the store was not a very good one. I love the range especially the griddle in the middle of the stove. The heat is very consistent too which is nice. I enjoy my Viking range and it makes me want to cook more.

I like the price of the Viking Ranges and also the access to obtaining the part so I got one from them. I bought my oven from a store in Chicago that sells Viking appliances, and the service that I got was excellent. Everything looks great and whatever was advertised for the type of oven we bought was exactly what we got and if not more, so it's been very pleasant so far.

I purchased the 3 Series Freestanding 30" Gas Range from Guler Appliances in Rockford, IL. Very shortly after beginning to use the stove the problems with it became very apparent. The fan began making grinding noises shortly after the oven reached temp and continued through the entire cool down process after the oven was turned off. The oven does not hold temperature and is regularly at least 60 degrees off, and after it preheats the heat continues to decrease. This makes it pretty hard to bake multiple batches of anything. The first batch overcooks and the second batch barely cooks. It's ridiculous.

Aside from the Viking name, we purchased our range for the three-year warranty which was a really big thing. The sales people were very knowledgeable. The quality of the product is great and we are blown away by how much more power the Viking has compared to our previous gas stove. We're very satisfied.

Placed an order for Model RVGR33015BSS from Us Appliance. It was shipped by one carrier and brought to Denver. The order was then moved to another carrier for the trip to Trinidad Colorado. I went to the carrier and picked up the oven (we live in a rural area). Upon inspection of the box for visible damages I found none. I did not open the box. The box was unloaded at my house by me, and we took the oven inside... we noticed the door was open on the oven but when we got into the house we found that the brackets that held the outer door to the inner door were broken and the outer door was hanging by some screws.

Viking creates a great product that is sturdy and outperforms other high-end ranges. After buying a Thermador Range that underperformed at every turn and which seemed to be made out of low-quality steel which caught on fire due to a door switch issue, we decided to buy a Viking dual fuel range. What a wonderful experience we have had not just with the product but also with the customer service, which was sorely lacking with Thermador. Thanks for making a superb product!

When I went to a store in Chicago, the place had all different brands and competitors of Viking, but I was sold on Viking's reputation. The salesman was very helpful and knowledgeable of the Viking product and that made the experience very easy for me. Plus I had a deal going on at the time where I could buy a type of package that fit well because we were remodeling our kitchen. There's been a couple of little issues, but when we have had them, they're on top of it right away. The first issue was when the icemaker went out and the second one is that the door on the range is screwy. I have a guy coming out today to service my range so the service has been great. Hopefully it's not a big deal and it's under warranty and everything is fixed and again, we'll be very happy with our purchase.

Indicator light would not work and burner coil was loose. Mr. Appliance was sent to repair the range and did a wonderful job. Viking representatives helped with the warranty and also were very professional. The product service lived up to the quality product name.

Our Viking range has been pretty good and I like the griddle top, but we've had three times now where I don’t know if something is wrong with the board or the plug. It just stops working and we unplug it, put it in a different plug, and it still won't work. We had someone working on the washer and he was here three weeks ago. He said he was going to look into the range, but I haven’t heard back from him so I need to call them.

Viking ranges and service is excellent! I have a 10 year old 60" that works perfectly and I perform all my own maintenance. Viking support and technical support has always been excellent! I have 20 years experience and can tell you these are the best! Read the complaints and you will see that many of these are user or installation error & no fault of the product. We love our Viking!

I needed a new oven after 31 years. I started doing research and going to different places. I had certain requirements like I've got animals and I wanted induction. I also wanted front knobs and dials. I didn't want all the push button stuff. I also needed a free-standing unit. Through my process of elimination, I was deciding between a KitchenAid and a Viking because there's no Miele here in east of London. The KitchenAid didn't work because I didn't like the way the controls were positioned on the surface of the unit. Then I was at the appliance shop and I started looking around at the different models. I saw the Thermador then I found that they only do gas.

Viking stove experience EVGIC365-6B SS - We have bought this stove back in 2006 in Europe. It is by far the best cooking device available on the market today. Only one extremely negative downside: We have had to replace the spark modules almost every year on average. This was the 10th time. It seems to be a design fault. You may expect that they last longer. The spark models are located fairly close to the rear burners of the stove and are only lightly protected by an thin sheet of aluminum cover. The way the blue plastic spark modules look after being replaced, it seems that the on-board electronics are cooked to the extreme as well. What's your opinion on that re Viking guys?

We couldn't get anybody to wait on us in the Vikings dealer close to where we live, so we went elsewhere. It's nothing against Viking, because this is a place we've been buying appliances for 30 years, and normally, when you would go in there, they would always greet you and ask you what you wanted help with. However, in this particular time we went in, we just got ignored. So we ended up buying at the closest dealer listed on the Vikings website that we felt had really good customer service and it was indeed really good. I'm satisfied with the quality of the range and I like its usability particularly the fact that my wife can use the oven and all four burners at the same time. It's been a joy to cook on.

We bought our Viking oven to replace an electric GE Profile oven. Within 5 minutes I wanted my GE oven back. The oven has not worked since we had it installed. After installation, we contacted the company and explained that the oven would not light. The oven igniter clicks over and over again, but does not ignite. The warranty technician said that we had a bad ignitor bar and replaced it. However, this only fixed the problem temporarily. After several months the oven had the problem again.

My husband used to own a countertop business and we were familiar with Viking Ranges and we knew it a little bit better than their competitors. The range is great. The only issue I have is with the Vent Hood. When it's on high, it squeals and it sounds horrible. We’ve had people come out and work on it several times and they can’t get it right. They blame it on Viking and so they’re supposed to come back out and do some other stuff to it and they just haven’t followed back up with it. But, I enjoy the flat grill on my range and all the burners that I have. I also like that it heats up fast.

We purchased a 30" Viking range. It is all gas. We have experienced extremely hot wall tile directly above grate that lines the back edge of range when gas oven is on. Water droplets run down the tile for first few minutes of preheating. I am worried to use the oven since tiles at back get very hot. I rarely use oven and we spent so much money to purchase Viking. Also there was a recall on a oven part and we had Viking service is already 3 times. Has anyone else experienced this issue?

I purchased a whole set of Viking Ranges for my new home and I've been really happy with the appliances. I got a range, a hood, a fridge, a dishwasher and a mixer. Their quality has been spectacular and the installation went great. However, recently I had some issues with my dishwasher. I called them about it but they've done nothing to help. I've spoken to three different representatives. The first one told me to go on and make sure all my products were registered and then call back the next day. When I called the next day, the lady said she'll get it set up for me. She gave me a repair number and the name of the company to call. I called the service company and they said that I'm outside of their service area and they won't do the work regardless of whether I'll pay for it or not.

Viking double oven ved0207css - I am writing this review in search of a remedy. In hopes to be able to amend my experience to 5 stars! Residential estate has all Viking Professional appliances down to four fridges, range, oven etc. All other appliances work fantastic! This leads me to a double oven that has been causing some issues. The lower oven will not heat up. The fan will command on when it is turned on but will not do anything else. Not sure where to start. Please help Viking. I can explain in more depth if needed. Thank you in advance for your Time. Let's make it 5 stars soon.

We moved into a brand new home about four weeks ago and I think I was most excited about the Viking range. We'd worked really hard for this house and I'd always viewed Viking as top drawer. What a disappointment it's been. Since the day we moved in, it hasn't worked and multiple visits by Viking repair people still haven't helped. We're about a hot minute from replacing it. The salesperson at our Best Buy who we've come to trust tells us that Thermador is a much better buy. So the morale to the story is buyer beware: go with quality even when it might not have the name quotient.

I read about Viking Ranges and compared it with Sub-Zero and Wolf range. Then a friend of mine who had Viking boasted about his range so I decided to try it. However, the delivery team bumped the range on one of my walls and one of its knobs broke off. I called the company to replace it and it took them forever to find the part. The authorized repair centers also took forever to place the order for a particular part. Other than that, the range has been performing as expected.

If my Viking professional gas range were a car the lemon designation would apply. My dealer stopped handling Viking because of repair needs records. Mine has had three new oven elements, four new switches. Mine has 6 top burners and a griddle. Don't ever buy a griddle. Impossible to keep clean when used. It rusts!!! This oven is a lemon first class.

I liked the look of the stove and the reputation that Viking Ranges had. I didn't so much like the price but you get what you pay for nowadays. The range is great and heavy duty. It's worth every penny I paid for it. It's a quality appliance and I'd buy it again in a heartbeat if I had a choice. And I'm so far very happy with it. I hope that I don't run into any kind of issues. I've had a Thermador before and had nothing but problems with it. I've also had a Wolf which was a good range but Viking is just as good and a little less expensive.

Viking Range Hood - We went with Viking and paid extra for the hood thinking we would get exactly what we wanted and good customer service. On delivery we were sent the wrong size chimney to fit the range. This was in April of 2016. The part was ordered and did not arrive until October 2016. When we finally received the part it had a scratch down the front of it which means it had to be reorder again. I have contacted customer service 2 times and cannot get an explanation to why it takes so long to get the correct part sent to us. This is a mistake that they made in the first place. We now have been told we may get it by the end of January 2017. Our kitchen backsplash has been hold for 8 months because of this issue. I would never buy from Viking again.

My experience with Viking has always been good. When I rebuilt a house ten years ago, I filled it with Viking stuff. My kitchen was 40 feet long, so it was cramped full of everything Viking made. And then I built another house down here in Palm Springs and filled it with Viking stuff too. The representatives at the Viking dealer were the best. I've never seen any appliance company operate like they do. My Viking range's quality is top notch. I like the different things I can do with it - bake, bake convection, convection. I also like the ease where I can control the flames on the stove top. It's a new generation and the flame goes way down now. In the past, it wasn't as adjustable but it's really good now.

We live far out so it was hard to find a Viking dealer. The closest to us was three hours away. But the dealer we had was very accommodating. He gave us all the information we needed. We bought a stove and it was challenging to setup because we did it ourselves. Getting the gas connected in the back was difficult. It was in a hard to reach location so unless one has the right tools, it was hard to do from a layman's perspective. We finally called somebody in to do it for us.

I'm really into cooking and I've heard about Viking Ranges a long time ago. When we were looking to purchase a home, it all had Viking appliances, which is what sold the house. I have a fridge, range, wine fridge, microwave, and dishwasher. Everyone at the Viking dealership was super nice, helpful, and explained the different models. Unfortunately, I have electric where I'm at, so there weren't too many things to pick from on that side of things. So we went with the D3 and it's been great. The only thing that stinks is my wine fridge went out and I've been trying to get it fixed.

Being empty nesters, and retired we rarely use your oven, except for when company comes. So even though it was past the warranty, plus we had a problem at the beginning with the settings of the range, we believe this range is a lemon. They say because we didn't have complaints earlier, it's not. Customer service was horrible! Our oven stopped working during roasting our prime ribs, we had to ask neighbors to finish the prime rib and barbecue the other one; the hot dishes that were going to go into the oven after the prime rib was done had to go to other neighbor's house.

I'm very happy with Viking Range. I bought it from a wholesaler and the experience with them was positive. The range is beautiful. Aside from its aesthetic, its functionality is my favorite too, being able to boil water in two minutes. It's everything that I was hoping for and I'm very pleased with it.

Viking oven would probably be great if I could read the temperature or oven settings, but they wiped off years ago. After only two years, the black printed numbers and letters for the control setting wiped off. Never used any harsh chemicals. We only used window cleaner to clean it. No we have a very expensive oven that really can't be used because you don't know the temperature it is set on. I called Viking and they would only sell me another panel that would do the same thing. IMO this is not something that should happen within the lifetime of the unit!! If I were the manufacturer of a high end product like this, and this happen I would offer to make it right!! This could be a simple and inexpensive fix, but the refuse. I would rather have a oven from a old mobile home than this!! I don't even think Viking will even contact me about this to make it right. Save your money and go to a yard sale and get a G/E instead of Viking.

We replaced old appliances in our vacation home and went with Viking Ranges since we've had them in our regular home before and found that they're of very high quality. I like them very much and interaction with the local rep was good.

Everything was great with Viking. This range is our first purchase from them and I feel that the quality of it is great. I like its built-in griddle. The Viking dealer was also good and quite nice. It was a wonderful experience overall.

We liked the bulkier look of the hood that went with the Viking range and we couldn't find that particular hood in any other brand. We also wanted all of the appliances to be the same brand. We got the range and so far, the quality is good. I also like the griddle part of it. It's nice to have that option rather than having a toaster if I'm heating up small things.

The Viking range is a quality product but we had a very rough start with it. We got a $10,000 range and it's not a cheap item by any chance. But the handle on the small oven door was not mounted properly. It was crooked. And then, the igniter on both ovens didn't work properly. One oven didn't work at all. It would get hot once and then, wouldn't, and would turn off. And the other oven would click, click, click a whole bunch of times every time it went on an on-off cycle. So we're not too thrilled. They should do a better job inspecting and testing the product and shouldn't be delivering defective items.

My induction range is incredible and makes cooking an enjoyable experience. My husband said it's official, you're now a "foodie"! Our Thanksgiving turkey was the best tasting, juiciest bird we've ever had and no bag! I love my range so much. I talked a woman in Windsor into buying the same one and she love hers too!

We wanted six burners for any time that we would host the family party so a lot of thought went in for this particular range and hood. My husband made the choices and it had to be electric for the self-cleaning and gas for the cooking part. The reps were knowledgeable and they told us what was available and what we could get. My husband had one picked out and when we found out it was not self-cleaning, the rep steered us in another direction.

The builder selection for our new house was a Viking Model RVDR3301 Range. The range burners are very difficult to control and it is easy to overheat what you are cooking. The simmer functionality is very non-linear and if you’re not careful the burner will go out. Cleaning the range top requires dismantling the burners, which have some delicate parts.

I am a general contractor and custom home builder and also own a remodeling company. We are in the building business and one of our primary vendor reps here in North Carolina is Appliance World. We do quite a bit of business with them and the relationship from them and getting to know them is how we heard about Viking. We have a client that goes through the design process and they are assisted by Appliance World with the selection of their appliances. We work with them four days a week with our clients visiting their location. They've obviously stood behind Viking and have a showroom and merchandising set up. Recently they downsized their showroom and kept the Viking line pretty prominent with still having 10 or 15 other lines.

Viking is a brand name that's been known for quite some time. We did a fair amount of research and, in my personal opinion, Viking is overpriced fairly significantly. But beyond that, the simplicity of it was important and there aren't a lot of electronics involved although one major flaw is having no timer. Our Viking range is not very big but it's certainly well-made, well-constructed and very durable. My wife does a lot of baking and she is getting used to the stove. There were some spills on it and we tried to clean them up. We got the manual out and read it. It said to put a wet towel down for a period of time, but that doesn't work at all. It said not to scrub it with abrasive scrubbers and so we're trying to figure out how to keep it spotless as we can.

A friend of ours purchased a range from Viking, and I heard a testimony of the people who told us about them so I went with them. The sales rep was good, but I didn't love the delivery team. The subcontract company from the store was a little bit on the unprofessional side and basically didn't have a rate plan for installation. They just winged it, quoted me a price and we had to do the whole Tijuana dealing. Then, they ended up not doing some good finish work on installation of the hood. They did a partial job. However, they didn't damage anything.

This started almost a year ago. We purchased a Viking refrigerator and a freezer which were large, built-in units. We're about to complete our house and ready to have appliances delivered and installed and it started with the refrigerator and the freezer where they set up a delivery time. However, nobody showed up for the first delivery schedule that they had setup. We didn't get a phone call or anything. The home that we were constructing is about 60 miles or an hour away from us. I was out there all day long waiting for the refrigerator and freezer to show up but they didn't. So, I called the store, they apologized and said they didn't know what happened but the appliances will arrive on another day. So, I drove back down there, waited all day long, but nobody showed up on the second promised delivery date. They finally showed up during the third promised delivery date.

The sales rep from Viking Ranges was really good, and I liked their quality and price. The range I bought was great. However, I have damage on its front. There were two problems with it. The first one was that a trim piece of the oven door was coming off. The other one is one of the knobs is really stiff, and doesn't turn right. When I spend $2000 on a stove, it better be perfect. I called them to put in a trouble ticket to get it replaced under warranty, and I haven't heard anything in over six weeks now.

We've purchased over $75k of Viking Professional appliances for our new homes in Wyoming & Arizona. Our Viking products in Wyoming have been trouble free for 5 years now, but our Viking Refrigerator in Arizona home has had three service calls done to repair condenser/compressor failures. Viking had the service folks try repairing issues rather than replacing parts. This appliance is less than two years old and we've lost several hundred dollars of food when the unit goes down. We've currently been without the unit for two weeks and repairs with a new part is scheduled for December 7th. Needless to say this is a huge inconvenience during the holidays and Viking, nor the selling dealer "Pacific Sales" have expressed concern. I'm headed out to buy a backup refrigerator from a company that provides both sales and service with their product which is NOT Viking nor Pacific Sales in Chandler Arizona.

My stove didn’t work very well on Thanksgiving. We leave the bird cooking in the oven and we've put a timer. But when we go check it, the oven was off. We turn it back on and it lights on. And then when we go back to check, it was off again. That happened three times. But I have no complaints over their services. Overall, I'd still recommend Viking.

I've been using Viking Ranges and it's really the only range I've ever owned for 30 years. The one I have right now is probably the third or fourth generation of range I got from Viking. I like it a lot and it's easier to clean. I've got a lot of different options but I would buy Viking again if I needed another range. Their sales team were great. They did everything they said they were gonna do and delivered it on time. It worked out great. They were courteous and prompt and delivered it when they said they were going to.

We went through Pacific Sales at Best Buy and they were able to work with us and help us out. We got the range, microwave and dishwasher. We had to wait for five weeks to get the stuff. And when they came to install it, there was a problem with the microwave. There was a broken screw inside the microwave itself so the installers could not put the screw through to mount it onto the cabinet. We called Vikings and they told us that we have to wait another three weeks. And that they couldn’t order one until this unit was turned back in. Finally they were able to get one in a couple of days and they came out to install it. And the second microwave had the exact same problem. I confirmed that it’s not the same microwave to make sure that they didn’t turn around and bring the same one back. It was a totally different serial number, so two microwaves had the exact same broken screw.

I was looking for a range and didn't want one with all the bells and whistles. Viking Range was the cleanest and the simplest range I saw. I liked the fact that the Viking dealer was a private showroom, it was very nice. They had a lot of other models and stuff that I could look at. Plus, there was no high-pressure sale. However, I have two concerns for the money that I paid. One is the grate on top. The little rubber feet keep breaking off. My understanding is that the only way to fix that is to buy new grates, which is absolutely ridiculous because the grates are perfectly fine. The second is I had to have them repair the blower fan in the range. Again, I think that for the money I paid it would last a lot longer. It's still under warranty but I shouldn't expect that. I am disappointed in the grate rubber stops and the fan blower, but I love the cooktop.

Bought a Viking range due to their good warranty and so far, the quality is good. But I had a little bit of an issue in the beginning. The range wasn't holding the right temperature and it had to do with a computer glitch within the motherboard. So I called up Viking, and with the warranty, they sent someone within the week, and he fixed it, and I haven't had a problem since. Everything in general is very high-quality made. The people at the Viking dealer at P.C. Richard were knowledgeable and overall, it was an excellent experience.

I used to be a restaurant owner so I've always known what a great product Viking gives out. My daughter is a chef so she's heard of them, and we have some friends that have Viking. Everything was great. The Viking dealer was very friendly, professional, and knowledgeable. The range is perfect and has excellent quality. It was sturdy, perfectly flamed, and keeps the temperature. All is very good, and it's a stove that I only buy once in a lifetime. Everything I need as a cook is there, and I don't need to buy anything else.

I went to Pacific Sales and they're very knowledgeable about the product, answered all the questions I had. Initially I had some doubts because there were some igniter issues but Viking sent somebody out to take a look and made some adjustments with it and I haven't had any problems since. Overall, the quality has been very good. They sent me a solid product, and it's everything I'd expect to get out of what might cost $10000. Plus, their staff is very professional about the issue. I've done business with Viking for a very long time, and they are all good.

This morning my Viking range turned on by itself. I researched and found that there is a voluntary recall by Viking for this exact problem, but when I called I was told that my model was not covered under the voluntary recall, so they would not send me the repair kit. Instead they told me to contact an authorized repair service. While in the phone with Viking, my oven turned on by itself four more times. My oven is now unplugged and we have disconnected the gas line. I am extremely nervous about this issue. My model is the 307 series. Covered under the recall is the 306 and 308 series, among others. Does this make sense? No. In addition to this problem, we have had to replace the glass seal, hinges and oven igniters. We also purchased a Viking microwave which broke within the first 13 months. Very unhappy. Should have purchased a Wolf.

I wanted a Viking range and we purchased one from P.C. Richards. The guy we worked with was a very helpful, nice man. We started the renovation in July and since we’re doing everything ourselves, it took a lot of work to get everything ready and the people from the dealership were very patient with us. When we were ready, they brought the different things that we needed when we needed them as opposed to everything at once. It worked out very nicely.

We moved in to a new house and bought new appliances. We were told by a local relative to work with this one supplier so we looked at what that supplier had in stock. And of everything they had, we thought this one Viking Range was the best and because it was out of the box, it was a little better priced than usual. It was the first one we ever had and we had it for years. However, at least once a year or every 13 months, the oven would break. Then it would take a long time to get repaired because the part wouldn't be in stock and it was always the same part.

Was very dissatisfied when I called and checked on warranty for product. Was told my items was sold as is. It is not on any paperwork etc. Don't believe I will buy from again if you will not stand behind your product.

I purchased Viking range from a local appliance dealer and installed it a month ago. I pretty much knew what I wanted ‘cause I had used the website and based on our space, my husband and I figured out what we wanted. They also answered some questions we had. They have a beautiful stove ring and some of the pieces that we were thinking about were on display which helped to be able to open the doors and look in and see some of the new features. It was nice to have a showroom with actual appliances in it. The quality is good so far. One of my favorite is the indoor grill top. I've used the oven and the cook top. The only thing I haven't used is the grill. Overall, I'm confident with the product and Viking's reputation.

I looked at Viking Ranges and the Wolf Stove that's in the same townhomes that we have and I liked the styling of Viking more. It was also on sale so I found a better deal on it. I like the Viking's quality a lot. I liked that it's more mechanical and not as electronically based so I don't have to worry about a computer system going out. I like the broiler underneath it - it's awesome. I also like the gas ring that has got different level of flames coming out, so the heat's pushed up more. Those are what's great. But I really don't like how the oven vents at the back get so hot. The guy who sold it to us was a nice salesperson and I had a technician come out as well who was good. The Viking Range is high quality and I had a professional experience with the company.

We’ve previously lived in houses and in rentals that had Viking in them and I know that it’s a good brand. And when we were looking at the appliances, there was a couple that fitted in our budget and we also looked at the style of the oven. We looked at Wolf and Sub-Zero, and Viking, just a combination of the style, price, and functionality, won out over those.

We've seen Viking Ranges installed in other people's homes. Prior to purchasing from them, I did a little bit of shopping at Thermador, but my wife had her heart set on the Viking Range. I purchased it through Appliances Connection online, which was very simple. I talked to them and they shipped it to me well-informed of all the delivery dates. It was a pleasant experience dealing with them and arranging for shipment and delivery.

We saw at Best Buy that they had some Viking Ranges along with some other commercial brands. My wife was interested in a gas range with a black porcelain top. It came down to styling for us and we ended up with one from Viking. We like the appearance. However, Best Buy's people really didn’t know a whole lot about Viking. Viking had a promotion going on with their commercial ranges where they provided a free dishwasher. Because we didn’t buy the professional line, we couldn’t get that promotion. It was a little disappointing ‘cause the stove we bought costs as much or more than the original professional model we were going to purchase.

We initially looked at different models and ended up getting a better deal with Viking. Everything we bought came in with the package, which was nice. The dealer tried to work with us to get the best deal. The conventional oven in the gas top works great as well as the broiler, but unfortunately, the convection part of the oven doesn't work so we've had to put in a service call for it. It's a little disappointing since it's brand new and that's an issue.

I liked how the Viking products were built. They seemed very sturdy and the quality was very good. I love the high powered burner. There's one that's super high power so I can boil water really fast. But recently the timer broke on my range. I called the repairman who found damage to the door. The range was working fine but this was something that couldn't be repaired so it was a big deal. He then contacted his Viking rep but afterwards they sent me an entirely new range and covered the installation. They were no longer making the model that I had, so I ended up with an upgrade and I didn't have to pay for a thing. I was blown away.

We went looking at different stoves and we were impressed with Viking by what we were getting for our money. Our place is propane/electric and we wanted a gas top and it's got a convection oven in it. We liked that idea in case the power goes out. We're in the mountains and the power goes out here once in a while. This range is super expensive and I would never normally go out and buy a stove like this. But we've got a beautiful house and this stove fits the house to a T. However it was hard to get the kit to transform into propane at the top and we had to wait quite a while. We were cooking on our camp gear outside because they had to go back East for the kit and we had to wait over two weeks.

We’ve had our old Viking Range for at least 14 years. We did some comparisons this time but still ended up with Viking because of our past ownership. The quality of the new range is top-notch and it has the ability to do the low simmer on the burners, which is really nice. In the oven, the slide rails are really nice, for the racks, too. The Viking dealer was terrific, knowledgeable and very nice and we had done a lot of background research so we didn’t really have many questions for them. However, we had a problem with the oven igniter so we called them back and they had somebody out to fix it the very day that I called. They were completely supportive.

Our builder put Viking range, dishwasher, and refrigerator in our home. The range is great but I already had to replace the motherboard on the refrigerator within six months. The seal around the freezer chipped because the availability of getting a motherboard took an extra number of weeks. The appliance company sent somebody out and said we needed a motherboard. They tried to communicate with Viking but they weren't successful. So we ended up calling Viking and then we rescheduled the guy to come out to put it in. I wondered about that a little bit and I wasn't happy with that at all. I wish they were a little more customer service oriented. If I'm gonna recommend Viking, then it will be something based on my experience with them and not how I like their range. My little experience with the refirgerator has clouded my perception and I would not choose Viking if I had to replace an appliance.

Do not buy this range. We have had this range for 10 years, and it has been nothing but problems. The starters for the burners had to be replaced, the lights stopped working and every time we replace the bulbs, they immediately burn out, the controller board had to be replaced twice, and now there is no power to the oven coils which leads me to believe that we have another controller board in our future. We bought this range because of the purported quality, the versatility of the gas top and convection oven, and we have been disappointed at every turn. After spending $4200 for a range, you would expect something more than service calls and constant breakdowns.

I have Viking in other homes, and this time, they were running a rebate which was a considerable amount of money. Also, Viking was acquired by another company and word on the street was their quality issues had been fixed. I also looked at Wolf and Thermador and read horrendous reviews about them, but they’re great products too. Ultimately the price point made the big difference for me and I bought a range from Viking. The quality's pretty good. Upon unboxing and installation, there were two burners that were inoperable so that was not a good start. I then got a service call in and haven’t heard anything from them and it’s been two weeks.

I had a horrible experience with a 36-inch Thermador range that I bought 12 years ago. It completely broke down many, many times, and I was unhappy with how Thermador handled everything. I needed a professional style range so I started reviewing, saw Viking's warranty and heard all the positive things from the various people who had Viking Ranges recently. I wanted something that is a lot more reliable and also one that had good components that wouldn't break down all the time and decided to go with Viking. The quality of the range is excellent. It's a great product and everything works great.

I have had a Series 3 gas range for less than 2 years & have had nothing but problems with the oven. When I first got it, it sounded like it was sucking air. The temp is always 25-50 degrees lower than the temp dial indicated. I ran the self-clean cycle twice & both times the door wouldn't unlock after the oven cooled down. I have had parts replaced multiple times. Most recently the main control panel was replaced so I figured all would work fine but it is worse than before. Now the oven lights, the fan comes on, the light to indicate the clean cycle is finished comes on (I wasn't running a clean cycle), the fan turns off & the oven shuts off so now I have no functioning oven at all.

My wife uses our Viking range most of the time. The quality is excellent. For the last couple of months, the installation was incorrect but we were happy with the qualities and everything has looked professional. We have no issues at all so far.

Let me start off with how terrible this company is with everything they do. They claim that they strive to be the best with customer service and this and that but it's all false lies that any customer shouldn't believe. I will NEVER, EVER recommend this company to anyone or recommend anyone to buy any of their products as they are crap and parts need to be replaced numerous times throughout the year. A couple of years back we purchased a 7 thousand dollar Viking range and if I went on to explain the problems this oven has caused us it would go on and on forever. 500 dollar burners had to be replaced numerous times throughout the years as well as numerous other parts which weren't working, leaving us with repairs worth more or equal to the price of the oven from day one.

Viking Ranges is known for being well built and for standing behind their products. We like it and it's very attractive, but we had some issues. We have a service tech coming out to explain the unit to us because we don't know if the broiler features are working correctly, or we may just not know how to operate it. Other than that, it's all been very good. We got a lot of compliments on it being in our home. They have excellent service and they treat us very well.

My Viking range cooks great and very fast, too. It's a beautiful appliance however, I don’t believe there's a timer on this thing to time anything. I don’t like the fact that when I turn on the oven, there's a blue light that comes on but there's no signal that says when it's gotten to the proper heat where the blue light goes out. And I have to be basically sitting on top of it to know the proper heat. I've had other ovens that will beep when they’ve hit the right temperature. The other thing I don’t like is the ergonomics of it because I have to bend over to read the dials to see where they're at because my particular range has a little bit of an overhang to it and the dials are underneath it. That’s a very minor thing but an important one to me.

When we bought our house, it was furnished with brand new Viking professional series appliances. We have lived in our (new) house for 6+ yrs. Over that time period, the fridge has given us non-stop problems. The $8K+ fridge is inferior in performance to any standard appliance you could pick up at Lowe's or Home Depot for a fraction of the price.

When my range came there were some scratches on it and we’re having issues on getting a new one out. They keep saying they’re gonna order in the part, which they do. But then the part looks worse than the range when it was delivered. I wish they could package it differently, so that when it comes it’s better off. I tried calling Viking’s 1-800 number but they weren’t very helpful with it. The only person that’s helpful is the appliance guy that comes in and he’s been ordering the parts.

Over the years I’ve always wanted to get a Viking range. We moved back to America about five years ago and I went to remodel the kitchen, and that’s when I purchased one. The look is very nice. There’s a couple of quirks on it ‘cause when it came, the knobs were all put in the wrong thing. I didn’t know what was going on when we turned the stove on. I couldn’t understand why we couldn’t turn it smoothly from one adjustment to the other. We came to find out that the back of these knobs were put on wrong. So when the service guy came out, he looked at it and changed the knobs. As far as working with the Viking people, they’ve been very good and the service is top-notch.

I don't know how this company is still in business. I purchased electric range early this year. At some point we damaged glass top of the range and ordered a replacement back in May. Today is October 14th and I sill didn't get it. I've been given different dates on when glass top should arrive and any time the date comes there is always an issue. Bottom line. I WILL NEVER EVER IN MY LIFE BUY Viking, period and advise anybody who is thinking of purchasing any product from this banana company think again.

I got a brand new Viking Series 5 range a year ago and had nothing but trouble. We had every part on it repaired or replaced seven different times. It was absolutely the worst stove I've ever had in my life. They then discontinued the model so we got a Series 7 a couple of months ago. But it's not holding the right temperature either. I talked to the Viking guys and they're coming out tomorrow to try to repair that. I'm waiting to see if they can calibrate the temperature. It fluctuated up to 100 degrees. I wish I'd have my old stove back. It was nothing fancy but far better than what I have right now. I would never buy a Viking again.

I've owned Viking Ranges before in Nashville, Tennessee. However, I was a little bit disappointed in the workmanship put into the equipment. When it was delivered, the guys that installed it did a great job straightening one of the panels. I ended up having to get the wall oven unit replaced or at least they'd put in a new board. The stripping around the door that holds the heat in was loose and had to be pushed back in place. I complained to the store about the quality of the product and they sent me a new unit. The new unit looked better and it's working fine so far. I haven't had any codes on it. All in all, they dealt with all my issues and responded timely. They sent people back out to try to correct the problem. In that regard, the service has been great.