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Ring vs. Vector Security

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by Jessica Render ConsumerAffairs Research Team

What is the difference between Ring and Vector?

Ring and Vector are home security companies with smart-home capabilities. While Ring is available nationwide, Vector is only available in 17 states. If you’re choosing between the two, consider the companies’ differences in pricing, installation and contract length.

Installation and cost

ring logovector security logo
Installation typeDIY or professional via X LineProfessional
Installation feeNone if DIYIncluded
Upfront costEquipment ranges from $60 to $1,010$0 to $149+
Trial period30-day free trial of Ring Protect PlusOne-year warranty on equipment
Contract termsNone; discount for prepaying annuallyVaries
ring logoDIY or professional via X LineNone if DIYEquipment ranges from $60 to $1,01030-day free trial of Ring Protect PlusNone; discount for prepaying annually
vector security logoProfessionalIncluded$0 to $149+One-year warranty on equipmentVaries

Monitoring plans and pricing

ring logovector security logo
Monitoring price rangeFree self-monitoring; $3 to $10/month for professional monitoring$44.95 to $69.95
Monitoring optionsProfessional or self-monitoredProfessional
Self-monitoringFreeNo
Upgraded self-monitoring$3/month to store recorded videoNo
24/7 professional monitoring$10/monthStarting at $44.95
Upgraded professional monitoringNot offered$69.95
ring logoFree self monitoring; $3 to $10/month for professional monitoringProfessional or self-monitoredFree$3/month to store recorded video$10/monthNot offered
vector security logo$44.95 to $69.95ProfessionalNoNoStarting at $44.95$69.95

Security equipment

ring logovector security logo
Wired or wireless?BothWireless
Camera optionsIndoor and outdoor camerasIndoor and outdoor cameras
Video doorbell
Control panel
Motion sensor
Entry sensor
Glass break sensorWith Alexa-enabled devices
Keychain remote
SirenNot listed
Panic buttonNot listed
Yard sign
ring logoBothIndoor and outdoor camerasWith Alexa-enabled devices
vector security logoWirelessIndoor and outdoor camerasNot listedMedical panic button

Smart-home features

ring logovector security logo
Smart locks
Smart lights
Smart thermostat
Garage door controlWorks with Chamberlain garage door openers
Temperature sensorNot listed
Water sensor
Smoke detector
CO2 detector
ring logoWorks with Chamberlain garage door openers
vector security logoNot listed

Technology

ring logovector security logo
Mobile app
Mobile app monitoring
iOS rating4.54.7
Android rating3.73.9
Notification/alert optionsPushEmail, text and push
Home automation capabilities
Voice integration
Amazon Alexa
Google Home
Other integrationsSmart plugs
ring logo4.53.7Push
vector security logo4.73.9Email, text and pushSmart plugs

Reputation on ConsumerAffairs

ring logovector security logo
Overall star rating4.14.6
Verified customer reviewsRing reviewsVector reviews
ring logo4.1Ring reviews
vector security logo4.6Vector Security reviews

All information accurate as of publishing date.

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    Ring

    Ring is one of the most affordable systems on the market and offers security and smart-home systems that range in price from $199.99 to $349.99, with individual pieces of equipment starting at $60.

    You can receive push notifications from Ring’s app if the sensors detect motion. You can also lock your doors or turn off your lights remotely and control the system through several voice integration features. Using Ring’s two-way voice feature, you can speak with people at your door. All Ring products require DIY installation and a Wi-Fi connection.

    Ring plans

    • Ring Protect Free: This no-cost option lets you receive motion-activated notifications, watch live video streaming and use intercom features. It comes with lifetime theft protection.
    • Ring Protect Basic ($3/month): This package includes the same features of Ring Protect Free. It also lets you save and share videos. It covers one security or doorbell camera.
    • Ring Protect Plus ($10/month): This package includes all the features of Ring Protect Basic but lets you record multiple devices. It also includes 24/7 professional monitoring, comes with extended warranties on all devices and gives a 10% discount on select accessories.

    What Ring customers say

    Ring customers leave mostly positive reviews on ConsumerAffairs, with a few mixed experiences from customers who experience issues with their device going offline. Repeated themes in reviews from satisfied customers include being happy with the video quality and the ease of setup and installation. Many customers say they feel safer having Ring devices installed at their home.

    I love our Ring. It's great that I can talk to people without having to open the door. The membership is super affordable. The cameras are clear and I love the cloud space. Makes me feel safe. Love that ring makes a variety of different kind of cameras as well.”

    Kathy of Kansas City, MO

    Vector Security

    Vector fully automates your home through your security system. The smart-home system lets you control your thermostat or close your garage door from the company’s app. Customers who have signed contracts with Vector praise the company’s customer service and well-reviewed products. As of the time of publication, Vector is only available in the following states:

    • Alabama
    • Delaware
    • Florida
    • Georgia
    • Kentucky
    • Louisiana
    • Maryland
    • Mississippi
    • New Jersey
    • New York
    • North Carolina
    • Ohio
    • Pennsylvania
    • South Carolina
    • Tennessee
    • Texas
    • Virginia

    Vector Security plans

    Vector currently offers three monitoring plans with contracts that range from 36 to 60 months. All Vector plans include professional installation and 24/7 professional monitoring:

    • Essential Security: This package includes a wireless control panel, three sensors for doors or windows, a motion detector, a yard sign and window decals.
    • Home Automation: This package includes all the same features as the Essential Security plan and adds an appliance monitor, an indoor camera and the ability to monitor your system on the Vector app.
    • Connected Home: This package includes all the same features as the Essential Security plan and the Home Automation plan with the addition of a smart thermostat and a smart lock.

    What Vector Security customers say

    Vector Security customers who left positive reviews on ConsumerAffairs said they would recommend the company to others and frequently mentioned being pleased with the company’s customer service, communication and knowledgeable reps. There were a few customers who wrote about experiencing issues with customer service, most around system troubleshooting and cancellation.

    We love our Vector system. It keeps our home secure and safe when we are home or away and helps us to keep track of the kids going in and out but the best are the great technicians that come out and work on any issue that you have. They are the best.

    Dustin of Louisburg, NC

    Bottom line: Ring or Vector Security?

    For those interested in an inexpensive, reliable, DIY home security system, Ring is most likely the best option. Vector is more costly than Ring and requires professional installation. Also, Vector is only available in 17 states.

    Still, Vector customers are very happy overall. If you don’t mind paying more for excellent customer service, you might choose Vector. In addition, Vector has a few more smart-home capabilities, allowing customers to control their thermostat and their garage door-- two features Ring does not yet have.

    • Ring is best for those who want a good security system at the lowest possible price. Also, unlike Vector, Ring is available in all areas.
    • Vector is best for those who are happy to pay more for excellent customer service. It's also the best choice if your goal is to fully automate your home.
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    by Jessica Render ConsumerAffairs Research Team

    As a member of the ConsumerAffairs research team, Jessica Render is dedicated to providing well-researched, valuable content designed to help consumers make informed purchase decisions they can feel confident making. She holds a degree in journalism from Oral Roberts University.