Truly Nolen Reviews

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Edited by: Matt Zane

About Truly Nolen

Truly Nolen is a family-owned company founded in 1938 that provides comprehensive pest control services for residential and commercial customers in the Southwest and Eastern U.S. It also offers free inspections and a full refund if you’re not satisfied with the work. Truly Nolen treats over 100 types of pests and has several plans to choose from, all using an integrated pest management (IPM) approach.

Pros
  • Decades of experience
  • Free inspections and estimates
  • Treats a wide range of pests
  • Money-back guarantee
Cons
  • Cancellation fees may apply
  • Only available in 15 states

What is Truly Nolen?

Truly Nolen has been in business for over 85 years and serves customers in the Southwest and Eastern states, Puerto Rico and four Canadian provinces. Plus, it has international locations in 30 countries worldwide.

The company also runs a pest research center in Tucson, Arizona, that’s staffed with certified entomologists and studies pest treatment methods, trains technicians and improves the company's environmental friendliness. Truly Nolen treats over 100 types of pests and has several treatment packages to choose from.

How does Truly Nolen work?

To get started, you can call the closest Truly Nolen location directly to schedule a free inspection. Alternatively, some customers may be able to fill out the online contact form with your home address, square footage and type of pest problem to receive an immediate quote. If you accept your online quote, you’ll enter payment information and then be directed to schedule your first service.

The company offers free inspections and estimates. It also guarantees that you’ll receive a full refund if you’re not satisfied with the results.

Truly Nolen services

Truly Nolen provides several pest control services depending on your needs. The company also guarantees its work. If you see pest activity in between scheduled services, a technician will return and retreat your home for free.

  • Four Seasons Pest Control: A quarterly service that treats pests like ants, crickets, fleas, mice, roaches, scorpions, spiders, ticks and wasps but not termites, bed bugs or severe infestations. This option requires signing a 13-month contract.
  • Total Termite Protection Plan: A one-time, comprehensive treatment for termites that targets both the structure of your home and the soil beneath it.
  • Rodent Control Services: This treatment plan targets mice and rats and is customized to the customer’s needs. Plans can include finding and sealing entry and exit points, trapping, cleaning, sanitizing and routine monitoring.
  • Other home services: In addition to pest control, Truly Nolen also offers insulation services with its proprietary Truly Insulation Plus (TIP), as well as lawn care to customers in Florida.

Truly Nolen costs

Pricing is not available online, and your costs will depend on your location and pest control needs.

Some customers may be able to use the online quote tool, but this isn’t available in most states. We received two online estimates for 2,000-square-foot homes in Tucson, Arizona and Temecula, California.

Contracts are subject to a $175 cancellation fee unless the company is unable to resolve the issue within 30 days of the customer reporting the problem.

Truly Nolen FAQ

Is Truly Nolen safe for pets?

Truly Nolen advertises that it uses people- and pet-friendly products, but advises that both animals and humans should stay away from treated areas until they’re completely dry.

Does Truly Nolen have payment plans?

Yes, Truly Nolen offers payment plans through its partner company, Wisetack, that allow customers to pay for services in monthly installments. Additional fees may apply.

Does Truly Nolen do free inspections?

Yes, Truly Nolen provides free inspections.

Where is Truly Nolen available?

Truly Nolen is available in 15 U.S. states, Puerto Rico and four Canadian provinces:

  • Arizona
  • California
  • Florida
  • Georgia
  • Kentucky
  • North Carolina
  • New Jersey
  • New Mexico
  • Nova Scotia
  • Nevada
  • New York
  • Ohio
  • Ontario
  • Pennsylvania
  • Prince Edward Island
  • Puerto Rico
  • South Carolina
  • Saskatchewan
  • Tennessee
  • Texas

Is Truly Nolen worth it?

For customers living within a covered service area looking for a company backed by over eight decades of experience, Truly Nolen is a good choice. It offers several treatment options depending on the type of pest you’re dealing with, provides free inspections, retreats for free if you notice pest activity between appointments and stands by its work with a 100% money-back guarantee if you’re not satisfied with your service.

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Truly Nolen Reviews

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    TechStaff

    Reviewed Nov. 24, 2025

    We're in North Port, Florida and for all the years we've been down here, we are on a yearly contract with Truly Nolen. They come every three months. Before hiring them, I spoke with many of our neighbors and many also raved about Truly Nolen. This company is reliable and their technicians are on time and professional They KNOW their business. Today, we had Lanny out from the company- he's been in the field for 20 years. He seriously impresses. I can 100% tell you he is representative of a GREAT COMPANY. I give them 5 STARS and an A+!

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    Customer ServiceContract & TermsCoverageTechPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBilling

    Reviewed Oct. 10, 2025

    I contracted Truly Nolen more than a year ago to tend to my lawn. At that time my lawn was covered in grass (I live in Florida so we are supposed to have grass all year long) but had some weeds that I wanted to get rid off. As of now, the grass is dead on big portions of the lawn but there are plenty of weeds, much more than before! I complained to the technician three months ago and he promised to fix the damage but after that treatment he disappeared. I called to cancel and I was told they would send a manager to check it - he came and promised some free treatments to remedy the situation and asked me to wait with the cancellation until after these treatments. No one showed at the scheduled free treatment but they charged me for the monthly treatment anyway. Today I called again to cancel and be reimbursed at least for the last payment and I was told that needs to be approved by their local team and no one is available!

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      Customer ServiceTechBillingRates

      Reviewed Oct. 5, 2025

      If there was a NEGATIVE five star rating, that’s what I would give this company’s Canadian operations at Oakville. After 1 year of service I had called them to cancel my contract - but these financial fraudsters kept billing me every month. When I called again, they said they never received any call. When challenged, he mentioned that they don’t keep phone records - so no way to track? The local manager went on to state that someone from the household called to ask for a follow up- when I mentioned my text message saying “do not come for any follow up”, he hung up on me. Never sign an auto renewal contract with Truly Nolen, and NEVER PUT YOUR CREDIT CARD ON FILE with these guys.

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      Truly Nolen Company Information

      Company Name:
      Truly Nolen
      Address:
      432 S. Williams Blvd.
      City:
      Tucson
      State/Province:
      AZ
      Postal Code:
      85711
      Country:
      United States
      Website:
      www.trulynolen.com