Bulwark Exterminating

If I could give this company zero stars, I would! Not only did they send me a text the day before they were supposed to come out with no scheduled time, but 4 out of 5 times it was forecasted to rain. I almost always had to reschedule, and they only came inside two or three times. The last time they came over was for warranty work. A guy by the name of Steve text me to let me know he was on his way. I was on my way out the door, but waited till he got there to let him know I needed him to spray inside also. He said he wasn't aware he needed to spray inside but would take care of it for me. When he showed up he stated that he wouldn't be able to spray outside because something was broken or not working properly. He said we would have to reschedule an exterior spray.

Have had Bulwark Exterminating company come out numerous times to treat fire ants. Their policy after a paid treatment they will come out again if you see any more insects. Had our yard treated on a Wednesday and Thursday evening I took pics of 21 active fire ant hills. 1 of these hill had granules on it and seemed to be dead. Do not like to have to keep calling and scheduling someone to come back out. Also while taking pics of the active fire ant hills I got a tick on me. Got a pic of this as well. Would not recommend this company!!!

I signed up with Bulwark only because we had a tech that was doing door to door soliciting. He had good selling points, as expected, to sell the bi-monthly service. One selling point that got my attention was that he stated when the tech comes out to spray the inside of the house they spray inside the outlets. He said they take off the outlet and spray inside the walls, which to me was a selling point. So, we signed up. The first initial visit was a few days after. The tech came inside and began to spray and I asked him if he was going to take off the outlets and spray in the wall like I was informed. He said no, they don't do that.

8:47 prompt is what I expected and first impression met. Secondly, in house and did most professional job ever for inside home. Easy to talk to. Did crawl space and got down any spider webs outside. Did 2 areas outdoors. One at house and other away from house to stop spiders, ants, centipedes, crickets and earwigs. The water bugs on several occasions was what we had. Will say nothing but excellent to everyone I see. My husband agrees 100%. Josh ** was technician.

FRAUD! BEWARE! These guys clearly have a habit of skipping scheduled appointments and charging you for service they did not perform. In April 2019 these guys NO-SHOWed for their first initial spray. I was able to call them in the same day after waiting for 5 hours at home on a work day and rescheduled. Cool, no problem... Now in June 2019. I got a text appointment reminder for a second spray. NO SHOW for the whole day. Thank goodness I have cameras around my property and knew these guys didn't show up. I was planning on calling them the next day to report the NO SHOW.

We are on a regular contract with Bulwark. We always request Rick **. Rick is very professional and does an excellent. Rick lets us know what time he will be there. Rick always asks if there are any other issues we need taken care of. Rick is Great. We We give 5 stars rating. Jim **. Corpus Christi, Citrus Valley.

I have been using Bulwark for 3 yrs now. And now I'm looking for a new pest company. Major billing and scheduling issues with very poor communication. I was recommended by my sister and after using them for a while I turned my mom onto them. They used to be a great company, but things have changed over the last few months. They show up to your house unannounced for your bi-monthly service. If you're not there for them to treat your house they still charge you the full 79$ even though they didn't do any treatments. I called and expressed my frustration and reluctance to pay it but told them I would pay it and just cancel my acct with them. They couldn't care less. Took my money and cancelled my acct. Realized thru that, that they don't value their long term customers.

We’ve had their services for about a year or so. First they were scheduled for quarterly service and it was a fine system. Then they started coming out more frequently than quarterly. So I called and asked about getting us back on schedule. Why would you exterminate when it’s pouring rain, which I told them not to come out.

We hired Bulwark for our commercial property and could not be happier. On each visit the territory manager checks to make sure if we have any questions or concerns before starting the treatment. Over the past few years we have seen a substantial decrease in the problems we were having with the former pest control company. Great job!!!

This company knocked on my door in Hoschton, Georgia to sell pest control services. After pointing out some spiders, I paid him to spray once. He apparently changed my status to recurring and then showed up without an appointment, sprayed the outside, and then proceeded to bill me. When I called the office, they said a manager would call me back, but never did. The Past Due Notices they continue to send me don't have a phone number on them but expect me to send $79 to Queen Creek, AZ.