Troy-Bilt Reviews

I purchased a self propelled Troy-Bilt mower from Lowe’s on 3/18/18 for $279. 2 months l’ve had it and it won’t start. I decided to check the reviews for clues as to why and I find this is a common problem with this brand. Many many complaints citing the same issue to no avail. I am sick over this as I don’t have $300 to just give away! I see that most others haven’t had any luck with exchanges & returns but I’m going to try. Not only will I never purchase this brand again but I will not do business with Lowe’s again either. They have to know this product/brand is defective.

Bought the Troy-Bilt push lawn mower. Paid over 300 for this piece of junk. Started right up out of the box. Used it 2 times. Can’t get it to start. No choke or primer bulb on the mower. Whose bright idea was that. Would never buy anything from them again. Garbage is what it is.

I purchased a Super Bronco tiller in 2017 right before garden season. Ran well. Finished, ran gas out of it, and stored it for winter. Took it out a few days ago to till and it starts and then cuts out or starts and sounds like it's going to shut off when it runs. I owned a Troy-Bilt about 20 years ago. Ran that tiller until it wouldn't start anymore, maybe 15 years. I purchased it directly from Troy-Bilt had it shipped to me. I purchased this at Lowe's and I would never but another Troy-Bilt again. They say that the big box stores sell cheap end but at 800 I don't expect things to be CHEAP. Called Troy-Bilt and they told me I was going to have to pay for the pickup and delivery of the tiller... I will never buy another product from Lowe's or Troy-Bilt again!

I purchased a mower for my husband as a birthday gift less than a year ago. He was about to mow the lawn with his brandy new mower that he was so excited to use and it would not start. He asked our neighbor for help. They tried everything with no avail. I purchased it at my local Lowe's so I called the Lowe's number on my mower and they told me to bring it in and they would send it out for repair. I did just that and when I got there they proceeded to tell me that if they sent it out for repair they would charge me as much as the mower cost so they told me to call Troy-Bilt direct which I then did. Troy-Bilt told me that I could send it for repairs locally but they would most likely also charge me. So less than a year old product has absolutely no guarantee at all. Very disappointed in this company and will most likely never purchase anything from this brand again. So everyone out there do your homework and beware.

I bought the Super Bronco to replace a Bronco I have had for 18 years. I brought it home, put the oil and gas in, it started first time. I started to till and the tiller just wanted to sit there and bog down. I saw the tines going counter to what my old one did. I cannot use this tiller. WHY IN THE WORLD would Troy-Bilt change what worked? They don't garden anyway! I took the tiller back and learned that all Troy-Bilt tillers are counter. I had high respect for Troy-Bilt tillers, but not anymore. I have talked to several people who had the same experience or had talked to a person that knew about the problem. You need to fix the problem and you would sell more tillers.

I bought a Troy-Bilt Grass trimmer 7-6-15. I have had the trimmer only 2.5 years, I started it 2 weeks ago, it ran about 15 seconds and froze, I pulled the starter rope and it would not move. I took it to Lowe's where I bought it and they told me the Warranty had run out, 2 years. So I called Troy-Bilt. While I was talking with the young lady I heard someone laughing, I was so upset that I hung up. I will never buy a Troy-Bilt again.

I saw an ad in Lowe's sale paper for a gas powered tiller (no oil mix) that seemed to be reasonably priced for a sale price... I purchased the tiller from Lowe's, brought it home, took it out of the box, followed the Troy Bilt instructions with the fuel and oil. I started the tiller, it idled okay. I went to the area where I wanted to use the tiller and began to till the ground. (It had rained earlier in the day so the ground was moist). The tiller bogged down in less than 10 seconds. I restarted the tiller and the same happened over and over. I took the tiller to my trusted small engine repairman. My repairman was unable to get the tiller to work properly. I placed this tiller at the curb with a sign hung on it which read "Free Headache." Over the years I have bought troy bilt products in the past with pretty much the same experience as the tiller, but this tiller experience takes the cake. PLEASE DON'T BUY TROY BILT PRODUCTS...

Troy-Bilt 2800 PSI GAS power washer - My husband bought one of these pretty power washers a year and a half ago. He also purchased a three year warranty at this time. We used the washer one time and the second time he wanted to use it, it would not start. He took it in to Lowe's and they sent it off to be fixed. When it came back, they said it was a spring, but Lowe's charge him $79.93 to fix it??? He used it a couple of more times and when he went to start it last Saturday to clean our drive, it would not start again. This washer has been used 3 times and won't start!! Now we have to take it back to Lowe's for them to send off again!!!

Seeing all the negative comments about Troy-Bilt products is disappointing. Because in 2005 I bought a Troy-Bilt 2-stage snow blower and have used it many times since. It always starts quickly and runs flawlessly. I am careful to run the gasoline out of it when snow has stopped falling, so the carburetor stays dry and clean for the off-winter months, then is ready to prime and go when winter snows return. Maybe Troy-Bilt has gone to the "dark" cheap side. Too bad.

TROY BILT TB TB200 - DO NOT BUY THIS PIECE OF JUNK. My 80 yr old Dad purchased this mower 8 months ago. Used it one time put it up in November. Just took it out to use it. Added fresh fuel and will not start. No choke or throttle control and no Fuel shut-off valve. Only way to run carb empty is to drain tank and run it out. Stupid design. Don't care what they say. It's junk. With the crap fuel we have today you need a fuel shut-off valve. Took it back to Lowe's as it is under warranty. They said warranty covered by TB until extended warranty kicks in after one year. Called TB. They said if it's the carburetor or fuel line it's not covered. Do yourself a favor. DO NOT BUY THIS PIECE OF JUNK. For the same money there are much better units available.

Troy-Bilt gasoline Pressure Washer SN #1023785176 six months old, will not start. Troy-Bilt refuses to honor the warranty and instead says I should contact Briggs & Stratton for a small engine repair manual. Despite the fact that the Product is clearly labeled Troy-Bilt, they say that it is a Briggs & Stratton product. I did not buy a Briggs & Stratton pressure washer, I bought a Troy-Bilt pressure washer.

I beg everyone to please do not buy a Troy-Bilt pressure washer (2017) or any of their other product unless you want to be out of all of the money and time that you have invested. You get 90 days on all outdoor equipment at Lowe's hardware and then you have to go to the company which will basically screw you and tell you, "Sorry there's nothing we can do." If you don't believe me continue to read the rest of the consumer reports from all other innocent buyers of this product who have also been screwed...

I purchased a string trimmer and a leaf blower and both products did not perform as one would expect. The blower had no power and was difficult to start. Fortunately Lowe's took this back and returned my money in total. The blower had no power and did not have the power it stated it would. I purchased two string trimmers (one for me and my girlfriend) and both are hard to start. I bought electric starters for both and that helped but that only worked for a short time. The electric starters burnt out even though I followed the instructions to assist with the starting of the trimmer. I would never buy another Troy-Bilt product again.

Purchased a Troy-Bilt weed eater in July, 2016. Used the thing approx 10 times, and each time I used it, it ran worse. Then early 2017, it would not run at all. Threw the thing away, and replaced it with a Husqvarna, which has run perfectly. Also purchased a Troy-Bilt Leaf blower TB430, early 2017, and had the same problem. The carburetors on these things are NOT adjustable, and are regulated by CARB standards, which apparently work, as these things cannot create pollution of any kind if they won't run. I will never purchase another Troy-Bilt product, as they are a complete waste of money, for only a few hours of run time. I would advise everyone else to follow suit.

Troy-Bilt lawn Pony tractor 42" 17.5 HP - On Sunday 02/26/2017, I purchased this online from Lowe's with a 3-year extended warranty. On the following Thursday 03/02/2017 they delivered "A" mower. Wrong one. It was a used 15.5 HP and no reverse mowing with no manual. Right headlight bulb was missing. No cover on the air filter, which was filthy as was the engine. I started it and smoke went everywhere. Shut down. Started it again... Nothing. I went to Lowe's and complained. On Friday Lowe's picked up this wrong mower and left me the correct one. On Saturday I cut my lawn... No problem.

I bought a Troy-Bilt leaf blower (TB35 EC Model Number 41 AS99MS766). Brought it home didn't start. Took it back to Lowe's. They told me to take it to C & K Repair shop. They told me the engine was blown till they ordered a small block for it. Still under warranty. Got it out 3 weeks later. Brought it home it didn't start so I took it to Midwest Power Equipment. They got ahold of Troy-Bilt. They said it was still under warranty. Took it back to Lowe's. The manager at Lowe's did not honor the warranty. Got a hold of Troy-Bilt. They said it's been too long, that the Warranty was no good so I'm sitting here with a brand new Troy-Bilt leaf blower With a blown engine that Troy-Bilt will not honor the Warranty. I talk to 3 supervisors at Troy-Bilt. They said there is nothing they can do. Call. Be careful when you buy Troy-Bilt products. Don't expect them to honor a warranty with it.

WARNING Do not buy any of these products. I a trimmer from Lowe's. A: They have no parts for it but string. B: I used it 3 times, house kept. Pulled it out this year. Well new carburetor, new fuel build, it's a p.o.s! Warranty dept. Says warranty up. Like wtf. I BOUGHT extended. How about buy it back if you stand behind it! Husqvarna is way better and same money! Should have listened. What a headache Troy-Bilt products are! ANGRY IN CAROLINA.

So I call about my mower breakdown after less than 2 months. I mention that my son has lawns to mow. He is 16 and mows 2-3 lawns a week (for $) in addition to ours. The customer service rep says, after consulting his superior, that in the last page of the warranty manual that no commercial use is covered. So I am wondering, when the box says it has a 2 year warranty, who reads the whole manual before buying the product? In fact, should I have opened every box on every mower and read every page of the manual before purchasing? I will not buy a Troy-Bilt mower again. They sounded cheap at the store, but I thought I should try it. Now I know they are cheap. Then I look up reviews on Troy-Bilt. In 430 something reviews, the average is a 1 star out of 5. Shame on me this time, but it won't happen again.

Bronco Riding Mower (Bronco 17-HP Kohler 42) - Design has muffler up front, shrouding does not cover the entire muffler. A 6-inch gap on both sides of the 'hood' and the frame enables leaves and such to get blown in when mowing and immediately catches fire. Brand new mower, used 4 times. Troy-Bilt states "Don't mow over leaves", a pretty impractical thing.

I bought a brand new 2010 Troy-Bilt riding lawn mower. After only a couple of years, seven to be exact the transmission is gone. Plus they told me the transmission are on back order. What does that tell you. I have replace numerous deck belts and blades on this mower. The cover to where grass blows out has been broken since year two. I cannot even found a replace cover. I will never ever buy another Troy-Bilt product again. That lawn mower should have lasted a lot longer than seven years.

Well designed mower. Quick and maneuverable. Has feature that when enabled allows mowing in reverse, otherwise a rear moving operation disengages the blade. I have about 3 acres and it takes almost an hour to mow... Love the mower.

Purchased a Troy-Bilt push mower brand new from Lowe's in Harrisburg PA. Had to return the mower immediately because of engine issues. Purchased extended warranty and then moved to Florida 2 months later and the mower goes out AGAIN! Lowe's in Florida insisted on sending the mower to the warranty company who said the blade which was bent which did not occur during one of the 2 mowings the mower was used for. Wants me to pay $389 to repair a $160 mower. Mower is returned to store and store offers a refund of the $25 warranty only. The brand new mower is sitting in the shed since it is a piece of crap. Will never buy another Troy-Bilt. I did complain to the Better Business Bureau about Lowe's though.

I've bought 3 weed eaters in the last 7 years. All Troy-Bilt. Same thing keeps happening, won't start or just stops working. I have also bought a troy bilt power washer, 2 years later pump goes out. So now I ask, stop building this ** or build it to last longer than 2 years. I will never buy this ** junk ever again. I also hope everyone can read this.

Model TB22 EC trimmer 2 yrs old. Without the battery hand held starter, my arm would have fallen off. This, from day one. My real beef is with the trimmer head. Installing new line is a PITA. Carefully following video instructions is no help. Trimmer line stops feeding within a couple minutes of installing. Various after market products are clutzy at best with heavy adapters. I'd love a product called, "hammer head" but it's not available for this model.

5 weeks ago today... my Troy-Bilt 22hp XP Horse 46 inch cut riding mower had suddenly made a shrill whistling sound and then flames erupted from under the engine cover - nearly burning my face. This was followed by a BANG. Fire equipment was required to extinguish the blaze. Tractor was well maintained and was recently in the AUTHORIZED Repair Center for some minor electrical wiring damage that was caused by field mice--gnawing on a battery feed.

On April 23, 2017 I purchased a Mustang Fit 34, Troy-Bilt from Leonard's Ace Hardware in Russellville, AR. Mower was manufactured on 3/17. Less than 4 months later the machine shredded the transmission drive belt. We connected Troy-Bilt to find a dealer with the part. Called 3 different ones and ALL said they could not even identify the part. A second contact with Troy-Bilt got a list of supposed dealers that would "repair" and have parts. We contacted 2 of those and NEITHER serviced Troy-Bilt any longer!

Received a Flex for Father's Day. Wife brought home and when opening the lawn mower attachment it looked like it was a dropped box. The front left caster was bent but still driveable. Machine felt like it was loosely built yet little did I know about future issues. After one year of use the actuator plastic engagement cable snapped off the round engager at the base. Called Troy Bilt and was referred back to Lowe's. Lowe's then wanted to charge me for shipping to a local authorized dealer. Took the machine to DEGENS and was met with the question "What kind of machine is that?" They never seen a Flex before.

Bought a 18" 42cc chainsaw and after a few hours of use the pull start broke. Bought new pull start as warranty was up and after 3 pulls that broke. Got angry and went to buy a Poulan. Couldn't give away the chainsaw. So I decided to phone Troy-Bilt about replacement part to get it running and I'm told it's obsolete and no way can I get parts and that it's now garbage. So I am Throwing away a chainsaw with less than 10 hours use on it. I will never buy a Troy-Bilt item again.

I purchased a Trimmer from the that can have attachments. The Trimmer Broke within 2 months, the Crank to start it broke on the back. I exchanged it at Lowe's. I decided to buy the Trimmer Plus Chainsaw and the Nuts that cover the chain just turned repeatedly so I literally had to take the oil Chain container off every time. I will NEVER BUY TROY-BILT products ever again.

I've owned this mower for about six years. It's always started on the first or second pull, ran pretty well and cut the lawn about average. About a month and a half ago, the mower started misfiring and stalling after about 20 minutes of use. After checking the plug and installing a new air filter, it still continued to stall after the motor would come up to temp. I took it to a local mechanic who told me it was a bad magneto. After a week and a half, he called me and told me he's exhausted every contact he's got and he cannot locate one-anywhere. I get on Troy-Bilt's website and try to find the part there. It's showing in stock and after an online chat to confirm the stock, I ordered it. It came in completely wrong. I contact TB, who email me a UPS label to ship it back to them. I then have to drive twenty minutes each way to the the UPS Store and wait in line there so I can return it. I then re-order it through Troy-Bilt and it comes in wrong again.

I purchased from Lowe's last summer a Troy-Bilt riding mower. I bought this mower because Sears wanted 100.00 to deliver a new mower. I wish I had paid the 100.00. I am actually afraid to use this mower. It shakes and rattles. It's awful. Had to have it repaired. This week he balanced the blades and something about a pulley and he said you get what you pay for. I'm still afraid of it still shakes and rattles. My Craftsman lasted for years and had 2 repairs on it. I miss it. Won't buy anymore Troy-Bilt products.

I purchased a brand new Troy-Bilt mower in Feb. 2016 from Lowe's. In May 2017 the PTO (Power transmission) cable snapped. A month later the steering shaft gear failed. When I inspected it, it was completely shorn and the steering wheel just spins around. I'm very surprised and disappointed at the poor quality of the mower, especially since it is so new. Too bad since I like the way the mower cuts grass, but I would not recommend that anyone buy a Troy-Bilt mower.

Bought a Troy-Bilt 42" Zero Turn Mower from Lowe's in June of 2016. The main reason I bought it was salesman said it had a 3 year full warranty. In less than a year I had to put 2 sets of blades on it and then in May of 2017 the starter solenoid went out and the deck broke at the chute. I called Troy-Bilt and they sent me to local business to repair under warranty. When I took it in Troy-Bilt refused to honor the warranty on deck. I will not buy another Troy-Bilt product.

I bought a Troy-Bilt Bronco riding mower in 2009. It was the biggest piece of junk that I ever owned. It threw or burned up a drive belt or mower belt at least once a year. I had a 15 year old Craftsman mower that I never replaced a belt on. I honestly bought extra belts and springs for this mower since it was constantly having an issue. I would like to say that my issues were only limited to belt issues but I also had issues with wheel joints as well. Do not buy Troy-Bilt riding mowers from Lowe's. Trust me -- you will regret it. Spend an extra $1000 and buy a John Deere as 240 model. That's what I did.

Purchase the new home and July 4th 2016 decide to buy me a riding mower Bronco Troy-Bilt and also a push mower. It's been a total of 11 months now and both of them are broken down. The riding mower spews oil all over the place and thick white smoke. The push mower also spews thick white smoke. I have had these two items less than a year. Find it very difficult to find a repairman to do in-home service. I'm having difficulties finding my receipt so I can't get any help but I'm going to keep looking for this receipt if it's the last thing I do.

3 years ago I bought a Troy-Bilt lawn mower from Lowe's. Every year I have had to take it in for new fuel lines, carb and spark plugs. I have done everything they told me to do for storing it to the fuel lines. The damn thing still will not start. Troy-Bilt or Briggs and Stratton say there nothing they can do for me. I WILL NEVER BUY A TROY-BILT PRODUCT OR SOMETHING WITH A BRIGGS AND STRATTON ENGINE IN IT. THEY ARE ALL A BIG PIECE OF **. Do not buy them!!!

I had a Troy-Bilt trimmer which was pretty good. The battery no longer holds a charge so I went looking for a replacement. The battery was not only discontinued but Troy-Bilt has no replacement! Basically, the only way to replace the battery is to buy an entirely new unit! The service representatives at Troy-Bilt confirmed that as well. So, while I will buy a new trimmer, it will not be a Troy-Bilt. If they did that with one model, what is to stop that from being their normal process?

I took my power washer in to be repaired and told to call back in a week. I called back and was told it wasn't back yet but she would look into it. Then I get a callback and she tells me it would be another week and it was covered under warranty and back in another week. I call the next week and was told it still wasn't back and was not covered. How can one person tell you it is covered and the other it is not covered? But the kicker is they want $369 TO REPAIR IT AND THE MACHINE ONLY COST ME $300 NEW?

Purchases 2016 Troy-Bilt hydrostatic horse from Lowe's last May... had 34 days. Wouldn't move. Troy-Bilt did pay to have it picked up. Replaced drive belt. Cool. Now go out 2nd time this season. Mower made a funny sound but still was running. I cut off. Waited 20 minutes. Checked oil. Was full. So started up. Throttle half way and a heard a big clunk. Mower still was running. Cut off and looked under oil everywhere. Raised hood and a 6x6 piece of motor laying on deck. SMH. Problem now. When you call Troy-Bilt they send you to Kohler. Kohler sends you to dealer. Dealer says our hands are tied until warranty people. Meanwhile I said PEOPLE contact them. SMDH. Do runaround for over an hour. Finally Lowe's gets involved. Now waiting for 24 hrs for return call from warranty company. SMH. DO NOT BUY TROY-BILT. CRAPPY CUSTOMER SERVICE.

I purchased a brand new Troy-Bilt TB110 mower from a local dealer. Brought the mower home, open it up, read the setup instructions and proceeded to attempt to start it. Nothing. Checked the fuel line, checked the spark plug (good spark) and the intake. All seemed OK but the mower would not start. Returned the mower to the dealer and got another brand new TB110. Same exact problem!! It will not start no matter what I do. The product guarantees the mower will start in 2 pulls. I pulled 25 times off and on over an hour. There is no choke or throttle adjustment on this model because it is a 'ready start' foolproof system. Sadly I went online and found that this is a problem with Troy-Bilt mowers these days. Biggest piece of junk I have ever bought. It is going back to the store and I am buying a Husky.

Purchased a Troy-Bilt lawn trimmer last summer and it has been nothing but trouble. Hard to start, shut off in the middle of trimming (when it does start), three trips to the "certified service technician" and now it will not start again. Done with Troy-Bilt. A MONKEY WITH A CRAYON COULD DESIGN A BETTER TRIMMER. Thanks for nothing. I would have given less than one star, but your system won't let me.

Three years ago I purchased a 175 CC power sprayer from Lowe's and used it once. The next time I tried to use it but it wouldn't start. I spend $100 and have the carb rebuilt and use it once. Got it out again yesterday to wash the house again and it refuses to start. Junk - yes. I drain the fuel after each use and store it indoors.

Troy Bilt Horse XP riding mower - When cutting grass the lawn mower will run for about two rounds and then will sound like it is running out of gas and it will be full and then just cut itself off. Numerous parts have been replaced and this doing it. Has been like this for 2 years now and the mower isn't but 3 years old.

April of 2016 I bought a Troy-Bilt trimmer. After only 8 uses the head stopped turning. Took it in to a repair shop and was told the gears are worn out. There was no teeth left on them. Took it to Lowe's and got a replacement. Used it 3 times and put it up for winter. I followed the owner's guide for winter storage. Got it out for the first time this year and it will not stay running. It runs for a short time with the choke on, but as soon as you take the choke off, it dyes. I bought this piece of crap because of the reputation they had. Now I don't think it is worthy of setting on fire. BIGGEST waste of money I've ever had.

The steering shaft had to be replaced after one year of use and it's not repairable. The metal is walled out and welding will not hold to this cheap crap. The woman who bought it has very little funds and unfortunately bought it at a box store which do not sell equipment built for rural areas. Don't buy anything from a box store for your lawn if you live outside a city. Cheap disposable equipment I would not sell to a third world country much less Americans. Troy-Bilt products blow dead bears!

I bought two New Troy-Bilt mowers at the end of the summer in 2015, I have had nothing but trouble with them... The riding mower stays engage all the time or it won't engage at all. And now it runs on high because I can't get to go from fast to low. The push mower won't run at all, took it to the shop last summer and had it worked on and when I got it back it still wasn't running right and now it won't run at!!! It is a shame when you spend that kind of money on mowers that you can't even mow with. When you go buy something new you don't want to have something wrong with every time you try to mow!! I can't afford to have them fixed every time I need to mow!! And I can't afford to throw money away like that. So I got a new push mower I can only look and a riding mower that never runs right... Y'all's mowers are a piece of crap. That is how I feel about them!!!

First purchase... Out of the box and would not start. Took it back to Lowe's and after a laborious effort got another one. Amazingly, the engine started right off every time but on 3rd or 4th use one of the wheel locks (for adjusting the deck height) came loose and the deck was touching the ground on one side. After spending 2-3 hrs to fix, realized the deck got a little bent... The front cheaply-made plastic (apron) lost its shape and the whole machine does not move well.

Bought a Troy Bilt mower from Lowe's. Used it two times last season. Got it out for this season and it will not start. The couple times it did start, it would rev up and down and sounded horrible then would just die. Took it to Lowe's with my receipt (less than 10 months) and was told their policy was 30 days. How can you tell if a lawn mower is good in 30 days. Asked for an exchange to a nice model and would pay the difference. NOPE. It has to be repaired. Looked this particular model up online and saw it had hundreds of bad reviews. DO NOT BUY THIS PIECE OF CRAP! I will no longer shop at Lowe's or buy a Troy Bilt product.

I have a Troy-Bilt TB685EC, which came with the string loaded. I got it late summer last year, and used it a couple of times. Got it back out today and of course the string broke off inside the head. What a nightmare getting the tap head off! Once the string was removed, following the manual instructions explicitly, I struggled for more than 45 minutes to get the new string in. The manual stated to use 20 feet of 0.095 string. The spool would only accommodate about 12 feet, and it never did go all the way thru the housing like the manual says. So I threaded in from both sides, and that was an equal pain in the ass. Once that was accomplished, I was able to use the trimmer for about five minutes before the string broke off, inside the head again. I'm going back to Craftsman. The last craftsman I had lasted almost 15 years. This Troy-Bilt is a piece of crap!

On 3-24-17 my husband was backing our Troy-Bilt Zero Turn Rider XP Mustang out of our building. Suddenly he realized the whole back end was on fire! The zero turn is totalled and there was significant damage to the building. Thank God we had a fire extinguisher as the gas tank swelled and almost exploded. Thank God my husband was able to get off of the mower and it wasn't my 13 year old son. I filed a complaint with Troy-Bilt and was given an incident number. I was transferred to the next level of customer support but when I spoke to the guy he stated that seeing the mower was 5 years old it wasn't "their process" to handle and that I was out of luck. He could have cared less that my husband was almost killed and what could have happened he took no ownership in.

For work purposes, for my crew I have bought 20ish Troy-Bilt 4 stroke weed eaters... due to crew issues some kind of failure was my thought. I did buy one for my personal use, plus all attachments... like all of them. Normally they have their issues here and there. I personally like the 4 strokes for the main purpose of not having to mix gas which can confuse some people.

I have bought five Troy-Bilt TB685 weed eaters over the past 6 years. My neighbor bought two on my word. He had to buy a new at about 18 months because of the pull start. I bought three two stokes and most recently 2 four strokes. Same as my neighbor. First one the pull start broke. Second one pull start broke. One of the two four strokes Lowe's replaced as a courtesy. The most recent is just over a year old and now the input shaft sheared off. Done with them.

I am sooo mad at your company. I bought a blower and it was the best hung you ever bought. First pull and never stalls. I bought the 4 stroke whipper snipper. After 2 months couldn't keep it running. Then starter broke. Took to get repaired and got told CIA more to fix than replace. Went back to store and got another. 1 month later won't start. Took to repair shop and they said waste of time, couldn't figure out what happened, doesn't work.

Purchased a Troy-Bilt Rear Wheel Drive Lawnmower from Lowe's April 2016 for $369. By second use a loud metal noise was coming from deck. There were no twigs or branches caught in the blades. I brought it back to Lowe's, but they sent me to a Warranty dealer (90 day) for repair. After 4 weeks in the Repair shop could find nothing wrong with it. Noise continued. Lawnmower use about 6 times throughout summer. Noise continued but it kept cutting. In September the Start pull cord broke and unit would not start. It is now in the shop for repairs for which I will have to pay. Contacting a human at Troy-Bilt is impossible. Phone #'s keep referring you elsewhere. This Lawnmower is garbage and I will tell everyone I know this fact. Will never buy Troy-Bilt again for ANYTHING.

I bought a string trimmer and it lasted until the 3rd use. I took it into 3 different authorized service centers and they could not even get a call back from Troy Bilt for repair authorization. Bottom line I got screwed and wasted my money. At the same time I bought the string trimmer I also purchased a hand held blower that lasted 1 year. Same issue, not worth fixing and the warranty and extended warranty sold by the dealer are worthless.

The string trimmer engine developed a habit of dying and being impossible to restart without long cooling-off periods. I've owned it now for about 40 days. It has been in my hands 5 days and at the authorized repair shop 35 days. Don't buy anything called Troy-Bilt!!

2014 Mustang 50" RZTL50 Zero Turn Mower - Purchased new from Lowe's. 1st 60-days a defective engine cylinder oiler. After one year of operation, 3-failed spindle bearing assemblies, 4-sets blades so far. Troy said they only warranty wear parts for 30-days out the door. What a joke. Parts will wear out after 1st year of use and can cost as much as $500 or more. Furthermore, they don't have a lot of loyal dealers that want to work on them. So if you buy their product you're on your own as far as warranty... FYI, Lowe's doesn't carry any parts for it and looks like they may even drop them altogether. I will sell this one and buy a different brand next year.

After using the lawnmower three times it will not start! Was told the gas line was clogged and not under warranty. Called a dealer who I have worked with on other lawnmowers and he did fix it. Problem - misaligned valves and it cost me $73.00. I have contacted Briggs and Stratton and they are reviewing my claim. I see others are making the same complaint. I do expect the lawnmower to quit after another three times and at that point I try to return it to the place where I bought. From what others say about this motor it is only good for junk and they build it in the USA??? Also try calling them and put on hold for 15 min!

Daughter bought her father a 2015 Pony. He is 74 and push mower getting to be too much. From the second mow he has had nothing but trouble with it quitting in the middle of the mow, to blades. The most worthless company and products available. He has paid for and had Lowe's pick it up, take it to repair center, paid for their repairs, and paid to have it returned. Now the fourth mow of this season and it has quit again and will not start. DO NOT buy any Troy-Bilt product and don't attempt to get Troy-Bilt help. Everything is your fault, you did something wrong, etc.

I have purchased my last Troy-Bilt lawn mower from Lowe's! My first mower was clunking and Lowe's traded it for another new one at only two weeks old. Now this one is used one season and oil is dripping out the air filter so that means the piston rings are shot and the warranty only good for 90 days! I am 67 years old and all my previous mowers lasted 8-10 years. The body rusted out but the engines were still great. These China made Troy-Bilt mowers are terrible!

Do not buy the Troy-Bilt TB6044 XP. The string bump head is almost impossible to restring. The main head is impossible to take off. You will have a heart attack trying to start the thing. I hope the design engineer got fired. Obviously the people at Troy-Bilt do not actually test the products they sell.

I purchased the TB280ES in May of this year and have approximately 10 hours on the mower. Two weeks ago the mower quit running about 10 minutes after starting. I tried to restart the engine and it ran for a few seconds and shut off. I've tried restarting the engine several times since but continue having the same outcome. I use only approved gasoline so that shouldn't be the issue. I've exceeded the return time frame and can't return the mower for replacement or repair. I did not buy an extended warranty. This is the second TB mower I've purchased with similar issues and it will be my last.

I purchased a Troy-Bilt lawnmower. It's a piece of garbage. I do not recommend anyone purchase one of these lawnmower. 2 months after I got it the machine needed repair. I discovered even though it was still being sold in the store the warranty on the engine expired 6 months after my purchase. Which is not revealed at purchase.

I purchased a self-propelled lawn mower in April 2015. I literally used it 3 times the whole summer. When I went to use it this year May 2016, it wouldn't crank. I called Briggs and Stratton and they referred me to a repair shop that told me it was a carburetor issue and wasn't covered under warranty. I paid $105.00 to have it replaced. I used the mower 1 time and when I went to used it again, it wouldn't crank. Called Briggs and Stratton back and they couldn't find my case # and told me the dealer I took it to wasn't one of their authorized dealers and referred me to another dealer. This is so frustrating. I will NEVER purchase another Troy-Bilt or anything with Briggs and Stratton's name on it. $299.99 for a piece of junk + $105.00 for repairs gone down the drain!!

$1000 Pony Lawn Tractor. 2 years replaces belt 2 times. Still falls off every mow. Battery shot have to jump-start with car then the new belt we just bought FROM TROY-BILT falls off again. Have to replace it and jump-start again. I had a self-propelled walk behind that I paid $25 bucks for at a yard sale and used 5 years, less work than the $1000 lawn Pony. Never again.

I bought one of your lawn tractors from Lowe's in the spring around April. I have used it maybe six or eight times since then. Yesterday August 16 the engine went out of it. It blew a hole right through the side of it. Lowe's will not fix it. So I have to find someone to look at it and fix it or at least try to fix it. That is around 30 miles away. And they want seventy five dollars to come pick it up. I paid 1300 dollars for this. It should at least last a few years. They asked who changed the oil, which I did. So I figure that means the warranty is no good. I waited for years to finally get a mower I really need and this is what I get. I should have bought a push mower. Thank you for wasting my money.

I am displeased with troy bilt mowers. I purchased my first one in the end of 2014. The first one came I was excited. It wasn't a week later I called them and they had to come get my mower and replace it with another one because the deck was falling apart. Thank goodness I bought the extended warranty. Cause it was another 3 weeks had deck issues with the second one... And again the game and got the mower and brought me a new one again. Finally I thought 3rd time a charm... wrong this one didn't last a yr and ban the spindle bearings froze and shears the bolts off the deck. Wow to my surprise it went flying almost killing my father where he was just sitting... thank god he just got up.

We bought a Troy-bilt power washer in about 2012, for just basic cleaning of the deck and house maintenance... We used a total of 3 times... We went to use it this year. Does not work... Properly maintained and stored it in the basement. This is the Troy-bilt XP 2600. It looks brand new!

I am writing this review to express my extreme dissatisfaction with the above product which I purchased at Lowe's earlier this summer. I have had Troy-Bilt equipment over the years and was generally pleased with their performance. However, this product was a disaster from the get go. First, it was always hard to start. The bump head that came with it was impossible to re-thread. A supplemental instruction sheet was of no help and, in fact, nonsensical and that it was obviously not designed to properly hold the line in place.

I have bought three Troy-Bilt trimmers from Lowe's in three years! At almost $300 they won't run right and they will only exchange them if brought back within a few days... I thought it was something I was doing wrong, or it maybe was defected. So I thought you can't get two bad ones in a row. Well the next one got me through the rest of the summer but when I got it out in the spring it would run but didn't have enough power to cut trimmings around my sidewalk (SAD)!!! So stupid me said there is no way I could get three bad ones in a row. WRONG!!! Didn't make it through the summer... Used twice which was long enough Lowe's would not take it back. DON'T BUY TROY-BILT WEED EATERS!!!

In 1992 my husband bought a Troy-Bilt lawn mower. It lasted until 2013. It was fantastic. So when it stopped working I figured I would buy another Troy-Bilt. WORSE MISTAKE I EVER MADE. I bought a Troy-Bilt lawn mower 10/08/2013. I used it for the season of 2014. In 2015 it was at Lowe's repair place most of the summer. After I complained enough Lowe's finally gave me a loaner lawn mower. It is August 2016 and the mower won't start half of the time and if it does start as soon as you start to cut the lawn it stops.

I've had a Troy-Bilt Horse XP for 3 years. I have yet to make it through a summer without major repairs, particularly with the deck. The factory battery didn't last a year, blades are replaced twice a year (damaged beyond sharpening), 2 deck belts, 2 deck spindles, now an idler pulley. I mow approximately 1.5 acres of grass, not brush. I had a John Deere 110 (their cheapest model) for 10 years before making this mistake. I had no deck repairs on my JD in 10 years, not even a belt.

After several disappointing years of owning a Troy-Bilt 13AN77TG766 riding lawnmower, I would have to say I do NOT recommend it to anyone else! Durability... Right. If you like replacing belts and cables every year then this is the lawnmower for you. Ease of use - if you like doing wheelies when you switch from reverse to forward and almost flipping the thing, then there ya go. Performance - I can cut grass better with a butter knife and if you have hills to mow, then good luck with brakes unless you're Dale Earnhardt. Ease of starting went out the window a couple of weeks ago when the starting switch went out and now I've got a broken belt... AGAIN! Buy at your own risk, but I still have Sears Craftsman that's 10 years older and it runs circles around it... Literally.

I bought this pressure washer at Lowe's in fall 2015. Stored in basement till spring. Ran good for hour of use... stored as manual stated. Used in fall. As I was finishing it labored to run and push water. Store per manual. Spring 16 fuel high octane fuel... ran ok 20 mins then no water. Pump shot. No help from Lowe's. Warranty's up. No help Troy-Bilt... we don't answer phones here. So I filed the class action lawsuit brought against Troy-Bilt. Big price for junk. Oh Lowe's can get pump... it's 150.00 I think not. I gave 289.00 on sale for this junk. In short DON'T BUY TROY-BILT... AND LOWE'S YOU'RE GETTING A BAD NAME SELLING JUNK.

Bought this weed eater and had it for 2 months then the recoil on the pull rope broke. Had it in the shop for 2 months and found out the part is back ordered. Seems to be over 100 back ordered in the US. I called customer service only to be transferred to another dept. Dennis, the guy I talked to, was not nice and not helpful. He needs to learn the meaning of customer service. After being put on hold for a while he came back and said "yea the part is back ordered." I asked if this didn't raise a red flag to Troy-Bilt that this company is building inferior parts. He said he couldn't answer and then wanted to transfer me to another dept. I was already on the phone for over 30 minutes So I declined and decided just to write a review and hopefully prevent anyone else from buying a Troy-Bilt product.

I have a Troy-Bilt pressure washer I have used four or five times. It looks brand new and starts on the second pull. However, I have to take it out to the trash. I stored it in my shed with three other Troy-Bilt pieces of equipment. The water pump cracked over the winter. Lowe’s said this is a common event and MDT has long been aware of the problem. It cost more to fix it than buying a new one. Don’t even bother calling Troy-Bilt customer service. They take no responsibly for their products. Troy-Bilt no more!

Think twice about buying any Troy-Bilt product, unless you don't mind discarding it when it needs repair. I have a Troy-Bilt electric blower Model TB120BV that needs a set of $2.00-$4.00 brushes. Troy-Bilt does not set sell those brushes, but will sell the whole motor assembly for $63. So bought another blower brand new for $53. It is my thinking that if they sell a blower that they don't carry parts for, their other products can't be much better.

I purchased a Troy-Bilt Pony riding lawn mower April, 2014. After only 3 mows it wouldn't start again! I had to return to Lowe's, where I purchased and because it was still so new, they had me exchange it. At that time, I figured it would be wise to purchase the extended warranty. Thankfully I did, because now 2 years later, the mower won't start! I contacted Lowe's service dept. which has set up a pick/up and return service for the machine (within a day) however, my concern is after reading all of these poor reviews that I've purchased a pile of junk! What happens when my warranty runs out!?! Yikes. I wish I had researched this mower before I purchased. I guess the old saying still remains true- you get what you pay for! If you're in the market for a riding lawn mower- Don't even consider a Troy-Bilt Pony, If you must purchase, PLEASE buy the extended warranty from Lowe's! Normally, I believe those to be a waste, but not in this case.

I purchased a Troy-Bilt pony riding mower about 2 years ago. Recently, I was mowing and the seat became dislodged. The bottom of the seat is plastic where the screws go in. The seat had come completely off. The screws that hold it on had fallen out. My husband repaired it after I went to my local lawn mower shop and got new screws. It has been a few weeks later and it happened again. This is extremely dangerous. My nephew works at a park and has the same mower. He checked his seat and it was ready to fall off. This would have been dangerous for him and I both because of the mowing we have to do. Someone really needs to do something about this problem. I gather from other reviews it does no good to complain to Troy-Bilt. I guess someone has to get hurt before they would admit a problem.

I bought my 2 cycle edge trimmer 41ADT22C966 TB22EC many years ago and worked just fine till one day stops working as it should. By disassembling the crank shaft cover I have noticed that the cover bearing is broken (metal piece that holds the bearing balls apart disintegrated). When disassembling the bearing I noticed that the external surface of the bearing was heated with a torch maybe when it was assembled (I don't think that the surface of the bearing get blue with the use but during the assembly).

The first year the mower deck broke. Second year battery was dead and brace under grass thrower broke and deck was too thin to weld. 3 year had to replace long drive belt. Mower will not pull itself. Also pully froze up. Now the cable and springs are broke that go to the deck engagement arm. Also there are places on the mower deck where the belt has been rubbing. I called Troy-Bilt and was told to take it to the shop and if it was a defect from their factory they would pay for it. Other than that it was mine problem. What they don't consider that it's the over poor quality and cheap parts they use.

I bought my Troy Bilt Pony 17.5 hp 42-inch riding mower a year ago this May that just past. Last year during the second cutting the right blade came completely off and bent the other one. No problem. Bought two new blades and had them put on where I bought the mower at. This April, 8 cuttings later, I was in the middle of my mowing and the right side of my deck fell down and stopped working. I pulled it under the garage to see what was the problem. The actual right side lifting and lowering bracket that was welded to the deck had broken completely off of the deck in a three-inch hole diameter.

I bought a mower I thought would be easy for me to use and start. I used the mower about 5 times the first summer and kept the mower in the garage over the winter. The second summer, the mower wouldn't start so I took it to the shop and paid $79 repair bill. I maybe used it two times the second summer and again stored it in a heated garage over the winter. This is the third summer and it would not start. I am not taking it back for repair. It is going to Goodwill!!!

The lawn mower is 43 days old - I have cut my grass a total of 2 times. My 3rd attempt at cutting the grass with this mower a complete and total failure. Refused to start. When it did start it immediately stalled out. The mower has new gas, new filter and fresh oil. I called Troy-Bilt so called helpline. They recommended that I needed to clean the carburetor. Roughly 5 hours of cutting time requires a cleaning. I asked why - And of course Troy-Bilt blamed the EPA - God forbid a small lawn mower causes global warming. I tore down the lawn mower, cleaned out the carburetor and the lawn mower started and lasted an incredible 15 minutes in the yard. I do not and would not tell a friend to purchase a troy-bilt product and I am sure as hell not purchasing one in the future.

I purchased Troy-Bilt TB240 from a "big box" store. When I unpacked it and began to assemble the handle, I discovered that one of the height adjustment levers was bent and jammed against the wheel rendering the mower useless - right out of the box! When I returned it, another customer was returning the same make and model. Instead of asking for a replacement I asked for a refund. If the mower was broken when it was built, what would it be like after some use?

The mower is a few years old. It's cleaned of grass throughout because the grass would get on the carport and sit if not. It still caught fire once in the front. That was fixed personally. Today I'm mowing for about five minutes. Jump off to look at another mower on my phone, turn around, and the Troy-Bilt is fully engulfed around the engine. Completely destroyed, unless you want melted tires and half burned back end. Five minutes of normal grass with dandelions, on the second highest cutting level. Just emptied the bags, walked over for a minute, and it was done. I'm reading that this happens around the carb on Troy-Bilt mowers now. Plenty of complaints. Sad. Spend so much on a mower only for it to last a few summers or less. Worthless product. Was just looking at a new Troy-Bilt with the motor on back and zero turn. Looking elsewhere now. It's not even worth trying to do anything about it.

I have purchased three pieces of Troy-Bilt equipment. All three are junk. I have had a grass trimmer, a riding mower, and a push mower. The grass trimmer cost around $300 and lasted one summer. The riding mower was never right from the beginning. The deck was never level and the engine died after two summers. The push mower worked great for a summer. I tried to crank it at the beginning of this year and it would not crank. Do not purchase anything that has the Troy-Bilt name attached to it. You will be wasting your money.

Six months ago I probably would have given this mower 3 or 4 stars. Today it's a 1. When we went to mow for the first time in April it wouldn't start. I took it to a local mower place we know - I didn't think of calling Lowe's for some reason - and with their backlog it took three weeks to get it back. Today I picked it up. It started in the parking lot so I took it home where it stalled repeatedly for about five minutes, at which point it sputtered and died. I took it back to our local mower fixers where MyGuy started cursing the names of Briggs & Stratton and Troy-Bilt - which he swore he never used to do. Apparently, B&S recently moved from these boring, functional metal carburetors to fancy, uppity plastic carburetors. This is where I learned that these are a big ginormous FAIL. The plastic doesn't like gas. Or heat.

Every single weed eater or edger that I have owned has a lifespan of 1 to 2 summers. I only have my yard and the price does not equal the performance of the product, and I will never buy another Troy-Bilt hand operated tool. I took them in for repair and the mower shop mechanics said "throw them away, the parts and labor are more than a new one will cost". I was also told that there is a tag on the bottom of the weed eaters that tell a person how many hours to expect out of them and sure enough mine read 50 hours. Invest wisely and remember metal and plastic don't make good partners in motorized tools. My rating of them would be 1.7, and I don't think this is going to matter to them in the least.

I purchased a Troy-Bilt weed trimmer at Lowe's. Today was the fifth time I have used it. It is a total piece of junk!! I guess they put the "jump start" option on these because they die literally about every 5 minutes!! I start it manually, and at first it does fine, then it starts dying. As it keeps dying it gets harder and harder to get started. It has 3 speeds, it absolutely will not run on #3 (as the instructions say to run it). If I put a very light line on it, it runs a little bit better, but not much. I have a 10 year electric weedeater that has been way more reliable. I will NEVER waste my time and money on a Troy-Bilt product again!!!

This is truly a piece of junk mower. I bought this model due to the larger engine, wider cutting path, self-propelled operation and "mulching" capabilities. The self-propelled operation began failing on the 5th use. By the 10th use, the wheels would completely lock for no apparent reason... which means if you are mowing moderately compacted soil, they simply dig in. In less than two seasons, the mower is useless and ready to be thrown away. The mulching aspect is a joke, with perfectly dry grass that is about 4 to 4.5 inches long and being cut to 3 inches, at the end of each pass you end up with a pile of grass when you turn around. Mulching is not a function of this mower.

Dealing with a defective Homelite trimmer made me step back and realize how much I love and appreciate my always-reliable Troy-Bilt 556! I purchased this mower new, well over a decade ago. Since then, I've put it through the wringer. I've cut my own yards hundreds of times, as well as many of my neighbors' yards. It eats pine cones by the bushel, and laughs at steep, undulating terrain. It's lightweight, yet sturdy. It's easily adjustable and gives a nice, smooth cut. What's more, it still starts on the first pull, every time! No priming, no hassles! The Briggs & Stratton engine purrs like a kitten. Just make sure to use a sharp, balanced mulching blade and change the oil frequently. Also, clean the air filter after each use (replace when necessary, 2-3 times a season) and pop in a fresh spark plug every now and again. You won't be disappointed! I count on getting many more years of use out this lawn mower!

Purchased a Troy-Bilt t30 riding mower. Mowed twice with it with OK results. However on about the third time the mower will run for about 15 minutes then stutter then shuts off. Cannot get it to run. After about an hour it will start back up and run for about 15 mins if I'm lucky to get that. Changed oil, gas, oil filter, gas cap, air filter, spark plug, clean carbs. Everything they suggest with no success. Finally called Troy-Bilt. He told me it sounds like the two magnets around the ignition coil need to be gapped. Let's see, the mower brand new only $1000. Already spent $200 on service. Now another $200 to $300 with only expectations that will fix the problem.

I loved this mower the first few times I used it. Then, it stopped all of a sudden and would not start. After some research, I removed the fuel bowl on the carb and cleaned the bolt/jet. The engine then operated flawlessly until the second time. Same thing. The mower was prepped for winter. I started it in mid-March just to check it. No problem. I tried to start it again in April to cut the grass. There was no fuel going to the engine. I removed the fuel bowl. There was no clog in the bolt/jet.

Troy-Bilt rototillers have complete junk for their engines. They're almost impossible to start, leak gas, the instructions on the side of the engine are actually wrong, and the ratchets in the starter break frequently. And good luck getting anyone to answer the phone at their helpline. Avoid this brand!

I have had my push mower for one season and already the bag has blown out and has a hole. The drive has stopped working already and the front tires are almost completely worn-out already! Back to Craftsman I go, Lowe's won't stand behind it and neither will Troy-Bilt, sad considering the price! Something should be done quickly about this to rectify the problem for customers!

Buyer beware. In the past I owned Troy-Bilt Tillers and was very satisfied. Based on that experience I purchased the Troy-Bilt Horse lawn tractor with a 22 hp Kohler engine and 46" mowing deck. This terrible mistake cost me not only the original price and the cost of many repair parts, but a large section of a privacy fence and other damage to my property.

Purchased new 6/2/15 from Lowe's. Used it to clean siding and walkway two times. Drained all water from unit and placed in heated garage for the winter. On 3/25/16 got it out to wash siding. Was about ten minutes into the process pump exploded. The pump split, lodge an egg between the first and second discharge, check valves. Further inspection found honeycomb in the casting causing a weak or faulty pump.

I purchased a pressure washer from Lowe's in 2010. Since then I have used the machine 5 times, once each summer. Each time I used it, I had difficulty with the pump and starting it, as well as a lack of pressure. I followed the factory directions concerning use and storage to the letter. It will not start. Changed the plug and cleaned the carburetor and air filter. I was told that there are plastic parts inside the engine and carburetor built by Briggs and Stratton. I went online and saw that there were hundreds of complaints about this particular machine as well as other Briggs and Stratton engines. Called Lowe's where I purchased it and was told there is nothing they could do for me and that the machine is out of warranty. Called the manufacturer and was told the same thing.

This Troy-Bilt trimmer was purchased because my RYOBI that I had for 20 years finally stopped working. It never gave me ANY problems. One or two pulls and it would start up. I purchased the trimmer in September 2014, used it for two months then put it away for the spring. It worked twice but then the pull starter wouldn't engage. I tried the electric start adapter and that locked the pull string and it wouldn't do anything. Took it to an authorized service center and they fixed it under the warranty. It worked fine for the rest of the 2015 season.

Purchased in April 2015, could not start. In December 2015 took to repair shop and was told that dirt got into engine and it was not warranted. What a piece of junk Troy-Bilt is. I would not recommend them to anyone and lastly, the Engine Briggs and Stratton says it is not warranted.

This weed eater is a piece of junk. I had it almost a year and the gas cap starting leaking (pouring out fuel), the primer would not fill up with gas (could not choke it to crank), and the trimmer head is lousy. Wasted my time and money.

Hi guys, I received my TB2MB JET Gas Leaf Blower 5 days ago, I have used the TB2MB, 3 times, and every time it cranks up immediately without any effort, light enough and well balance that everyone can use it. The two problem with this machine is 1. although it looks impressive and well built but does not have much power pushing out of the front nozzle and No. 2. I cannot understand how they can design the blower with the plastic gas tank at the bottom of the unit that rest on the ground. It is very dangerous and not convenient. So I gave it a 3 star because of the gas tank and low performance. Thank you so much for reading my review.

I bought a Troy Bilt Bronco at Lowe's several years ago. It has been nothing but a problem. The belts ALWAYS fall off. The tire is always flat. The latest problems are I can no longer turn the steering wheel. It is like a old manual steering car! I can no longer engage the PTO without using 2 hands. The grass blows all over me even with the horrible side discharge mulcher! I hate my Troy Bilt Bronco. I am a 66 year old female and totally arthritic. I can no longer use it. WHAT A WASTE OF MONEY!

I purchased a brand new lawn mower just this year (2015) from Canadian Tire, Model GVC 190. It is most regretful purchase I have done. The customer service from Troy Bilt was horrible, the lady I spoke was very rude and belittled me with every answer. My mower would work for 30 secs and then would die, it would stall on me for no apparent reason. This the 3rd time I'm using this $650 machine. I called Troy and they rudely informed me to contact Honda as it was an engine problem. It gets better, I call Honda and they give me the phone number to a third party contractor who do repairs "international power system". I called and left a msg 2 times... No answer. Why would anyone sell a product they can't stand behind. I will never ever purchase this brand. Horrible service.

Purchased in August 2014, less than 30 hr service time, time to change the blades. Blade #1 (right side), extremely difficult to break off the lug nut, too tight!. Blade #2, lug nut would not break off (period!), the bearing also appeared to drag (with noise), when turned by hand. Troy-Bilt instructed that a "certified" tech look into the above described. However, the local tech was less than enthused about repair work, warning me, that Troy-Bilt has a history of denying claims, leaving me responsible for diagnose fees. Took several days to pick up the mower and now going on week (3) three, with customer service claiming the "tech" has reported the deck has a 2 inch dent (which has nothing to do with the issues raised above), customer service, acknowledged the logic about the dent and will "again" contact the repair shop, to reevaluate the mower (wow)!

In June 2014, I purchased a Troy Bilt 2800 pressure washer from Lowe's. Used 1 time, stored it as directed. Tues 10-5-2015, went to start the pressure washer. It would not start. Checked manual, troubleshooting. Called Briggs & Stratton. Service rep was horrible, asked if I removed fuel from engine. Yes as stated in manual. Did I use engine treatment, yes it came with the pressure washer, then asked if I were a certified Briggs & Stratton repairmen. No I am not. The rep then got very rude saying I wasn't qualified to store the pressure washer, at which point I hung up, sent an Email to both LOWE'S, AND Briggs and Stratton. Waiting to hear from them. Please don't TROY BILT. I did some research, search Troy bilt pressure washer. This is bad. This product may hurt someone.

Purchased piece of ** mower a couple of years back. History of problems starting, heavy didn't cut well, etc. Tolerated it until now repair shop says that not only is the drive mechanism needing MAJOR repairs, the engine has no compression. NO HELP AT ALL FROM TROY-BILT, responses were rude, and apparently no concern for customer satisfaction. Will never even look at another of their products, for any reason.

I purchased Troy-Bilt TB130 push mower (new), used it 5-6 times and every time I start it now, it runs fine for about 30 seconds, then began to surge or chug. I reached out to customer service and was put in touch with tech support. I was told I purchased bad gas and that all gas is bad nowadays. I advised my other gas powered machines run fine with the same gas. I was told to buy a can of TruFuel, which I did, and used it as instructed. It didn't make any difference and the mower still runs poorly. I've attempted to email the rep that followed with me after our last conversation to no avail. Basically, Troy-Bilt customer service needs to be repaired as well. Garbage product with no recourse when it falls apart. Troy-Bilt could care less about their customers. Seems their motto is "sell the product, turn your back".

Bad customer service. Called customer service for Troy-Bilt, and David answered. He kept trying to obtain personal information from me, and this distraction may have been a contributing factor in him giving me bad information. Or perhaps he intentionally gave me the wrong information because I didn't respond to his attempts to gather personal information. Not really sure. I needed the eye bolt/wing nut combination. It holds the starter cord on a Troy-Bilt lawnmower. And yet somehow his diagnosis was that I needed the "pawl replacement kit."

Bought a weed trimmer on April 25, I purchased this for $129.00. I have used it six times and the upper cable that drives the head broke. I called Lowe's and got no help or support because I could not afford your extended warranty plan. When I finally got ahold of Troy-Bilt they gave me 8 different places to call which none of these will cover the cable or the warranty. The product is junk, I will refer it to no one.

18 August, 2015. I bought a Troy-Bilt lawnmower with a Briggs and Stratton engine in May of 2014. I have a very small yard with not very thick grass. From the beginning it seemed that the engine was underpowered and would die at least twice during the 15 minutes it took to cut my lawn. When the season was over after about 5 or 6 cuttings, I drained the gas and put the mower away for the winter.

I purchased the first trimmer in June at a big-box store. It worked fine for two and a half cuts. I turned it off in the middle of the third cut and it started again but every time I pulled the throttle it shut off. I took it back. I got through one cut with the second one and the next week it would not start again. I dumped the gas got fresh gas and mixed a new batch with new oil and nothing. I took it back and I swear the third one would not start at all - period, nada, zilch and once again I took it back. I truly thought that I was on some type of hidden camera TV Show. I wasn't but the joke was in fact still on me. This was over a six week period and I am now officially done with any Troy-Bilt products.

We bought a new Troy-Bilt mower from Lowe's in April. We cut the lawn twice. The third time it would not start. Brought it back to Lowe's. Lowe's said only 30 day warranty but they would send it out for warranty work. I authorized warranty work only. It came back, carburetor fouled - $89.00 not covered by warranty. Fast forward six weeks. With new gas, new gas can and emptying mower every time we mowed (exactly twice); the mower is back in the shop again. Lowe's says lemon law requires 3 repairs in a year with parts.

First by reading all the others' complaints it does seem like this company doesn't have any quality control or customer relations. I wonder if they even see complaints! But I bought weed eater last year, couldn't stay running this year so my dumb ** went, bought another one, it's a piece of ** too. Thank God they don't build cars. Troy-Bilt, pay attention and help your customers.

The idea of the JumpStart was great and at my wife's urging, I gave my old line trimmer away and bought a Troy-Bilt line trimmer and JumpStart ($250). All was well until while hooking the JumpStart to my belt loop it dropped onto the lawn. It never worked right again. I contacted Troy-Bilt and they said to take it to their approved repair facility to get it fixed. Found that the repair would cost $85 an hour. Instead I bought another JumpStart ($45) which lasted a month and is now the same as the previous broken unit. Called Troy-Bilt to discuss the problem and gave them serial numbers that they confirmed were still under warranty so I should take it to the repair facility and get them fixed. Took both JumpStarts and trimmer power unit to the repairman who was going to verify that they were under warranty and make the repairs. He spent the next week leaving messages at Troy-Bilt and never received a callback to verify.

I will outline my experience with MTD/Troybilt - I own a MTD Snow Thrower and Troy-Bilt cultivator. Both have required service and both are big disappointments. I used the cultivator no more than 3 times last summer. When I went to put it away for the winter, the pull cord would not engage the engine and turn it over - All I could do was drain the gas tank. I had misplaced my receipt and did not locate it until this spring. I took it to the repair centre (Gravenhurst) and had to make a deposit even though it was a warranty call. As I went to demonstrate the problem It worked but they kept it anyway to look at it. Their 'look at it' involved writing on the service order "Check out recoil starter. It is working." Why it did not work no one knows or would check it to find out.

I have made the mistake of purchasing more than 1 Troy-Bilt product from Lowe's over the years. The weed trimmers are probably the worst I have used, as they fail usually within the second season. The mower I bought rattled itself to pieces in a matter of 3 years. With this last trimmer (4-cycle), I have replaced the plug, carburetor air filter, use ethanol free gas, and still, it takes nearly an hour to start, even using the "JumpStart" attachment. Then, if and when it does start, it dies under any load whatsoever. What upsets me the most, is that I have a few of the add-on attachments, and now I cannot use any of them.

My son bought us a Troy-Bilt Pony ride mower in 2013 from Lowe's. We didn't have it that long when we started having issues. They sent some person to our house to pick up the mower. The guy didn't have a business card and told us the warranty would take care of us. He had our mower for a week and we didn't hear back from him so went on pretty much a horrible adventure trying to hunt down my mower. He brought it back in worse condition. After unloading the mower he left and I got on to go mow. The mower wouldn't go into gear and I had no brakes. I call the warranty company (Advantage) back and they wanted me to send it back to him. I said "no", so they sent another guy to our place that was from Claremore... an hour away from our home. This guy was sociable and nice but when he brought our mower back we paid in cash. My husband who has health issues and problems with remembering things forgot to get a receipt.

I bought a new Troy-Bilt weed-eater model TB685 EC on June 17th 2015 at Lowe's. I used it one time and 6 days later, I went to use it again and it would not start. I called Troy-Bilt and they said my only recourse was to bring it to one of their authorized dealers for warranty repair. They have had it three weeks and can't tell me when I will have it back. I paid $200.00 dollars for it and can't use it. What can I do when Troy-Bilt offers no help.

I purchased a Troy-Bilt TB225 Cultivator at Lowe's. The thing ran for a total of 20 minutes then quit and would not start. Put it away and tried again the next day. It ran 20 minutes, then would not start. Have not been able to get it to start since. Tried to take it back to Lowe's as it was within the 90 days of purchase. They would not let me return it. Kept telling me it had to go out and be serviced. I kept telling them that it had less than 1 hour of run time, It don't need to be serviced. They were going to let me get another one but there were none in stock. I then requested my money back ($199.00). They told me they could not do that. So much for the return policy on the receipt. I could not even get a store credit. Now I am stuck with a $199 piece of worthless junk and my garden may not go in this year. Needless to say, because of this I will not shop Lowe's or buy Troy-Bilt again.

In the past two years I have purchased two Troy-Bilt trimmers. The first one I had to exchange in the first week because it just wouldn't run. Lowe's ask me if I wanted a refund or exchange, I went for the exchange, bad mistake. I should have returned the second one, because after about one month I started having problems with hard starting and keeping it running. Next the auto feeder failed and would not feed the cutting line. Every time I have used this thing it was hard to start and would not keep running. It got to the point I had to use starting fluid to get it to even fire and today it decided not to start at all. It is now in my junk pile and headed to the dump next trip. Seeing the amount of complaints about this product shows me that it is not just me, but that the product is poorly built and inferior. I definitely will never buy another Troy-Bilt product and will recommend to all I know to stay away from them.

Bought a Pony from Lowe's. The very first time I cut the grass I noticed that when I engaged the blades the mower it seemed to labor and by the time I finished the mower was shaking badly. I stopped and when I reengaged the blades again the mower stalled, the right side blade bearing was seized up? After it cooled down I was just able to reengage it... I took it back to Lowe's, they were great and had (No Problems) in getting a complete refund. I liked the mower overall, but having it fail the first time out with such a serious problem I would recommend you pass on the Pony. I bought a John Deere!

I have Troy-Bilt Lawnmower and Gas Trimmer. I was trying to purchase repair parts for my TB525EC Gas Trimmer. The customer service lady I talked with was very helpful right up to the point when I tried to place the order and I was told they will not ship to Alaska but I could do it online. I tried to place the order online and had the same results, will not ship to Alaska. This is not North Korea, it's Alaska for God's sake. I can't believe you ship your products here for us Alaskans to purchase but you will not ship parts to repair them here. Troy Bilt you need to get into the 21st Century, either sell parts here or stop sending your product up here. I'll also register this complaint with LOWE'S where I purchased these products.

I bought the model that you can put all the attachments to a 280cc. It had the rechargeable zip start tool. The start tool did a fine job of starting it but the dang thing kept stalling on the high rev. I heard from a Stihl dealer who by the way would not work on the tool that it might be my gas. I bought fresh gas without ethanol and mixed Troy-Bilt oil in one gallon can, put it in and it started and ran great for about 15 minutes and then it started missing and would not rev up or idle. I checked the fuel tank and there was 1/2 tank of fuel. It stopped and could not get it started again until it cooled down and the same thing happened again. Junk. Will not buy another one.

I had my mower for 2 years. The first year ran as smooth as smooth can be. The next year I start mowing my lawn there was oil leaking from the rear casing in the rear end assembly. The mower started cutting everything fine and about halfway through the cut the mower stopped going forward and backward. I was told I had a bad seal in the casing. I got that fixed! Brought it home, started to mow the lawn again and lo and behold the same damn problem! Gee I can't figure out why everyone is buying foreign product. Could anyone out there please explain to me why the made in the USA stamp still means something? It seems like the prices are getting higher and the quality is getting lower. WTF?

Last October I purchased a Troy-Bilt TB525 EC. I ran it once then put it away for the winter. I used non-ethanol gasoline but did not drain it as advised on the last page of the manual. This summer (June) I tried to start it. It was very difficult to start and when it finally did start, it ran briefly then stopped. I took it back to Canadian Tire and they kindly sent it out to a registered Troy-Bilt repair depot.The mechanic there looked at it, said that the coil was gone (this after one use) and he replaced it and then said that the carburetor required a complete rebuilding and this would cost me $175.00.

I bought a 2 pieces of equipment, a lawn mower and weed eater and they BOTH ARE JUNK! They won't stay running and it takes me 1 1/2 to mow a yard that used to take 45 mins with my old equipment. The weed eater is advertised as self feeding, THAT DON'T HAPPEN and it won't stay running after it takes me 15 mins to start it. The junk lawn mower is the same way, RUNS LIKE JUNK! I got tired of messing with them so I tried to GIVE them to my neighbor and he refused them AFTER I said they were Troy-bilt and they were free. WOW! I bought them because they were at Lowe's and a decent price, goes to show you can go with the cheapest. I guess actually they weren't the cheapest. My co-workers made fun of me for buying Troy-bilt, now I know why!

22hp Kohler, 46" cut, Riding Mower. Year 1 - Nice cut. Spindle cover caught fire while mulching leaves. Year 2 - Sparks flying from under mower deck. Still under warranty. Said I wasn't maintaining mower and refused to pay for warranty work. Later Year 2 left spindle went out. Replaced. Even later Year 2 replaced mower deck belt. Year 3 - Replaced other spindle. Later Year 3 replaced transmission belt. Year 4 - Replaced steering shaft. And finally 2 or 3 weeks after that the transmission is shot. Waiting on dealer to tell me how much that will cost to replace/fix.

I purchased this lawn mower last May. It lasted one season. Last summer the mower would overheat altering finishing half of the yard. This year I used it for two weeks and then it would not start at all. I sent it back for repair. They were going to charge me to fix the lawn mower. The mower was a year old. It should have not needed to be repaired within a year. I will never buy a Troy-Bilt product again. Poor quality and service.

I just bought this mower 2 days ago. It worked fine yesterday, today it had no self-propelled functionality. I did the single adjustment recommended in the manual. It now at least tries to work - still won't pull itself. I went online and the Troy-Bilt website was only helpful with general info. It suggested I call their customer support which I did. The woman was absolutely of no help at all. She said I'd need to take it to an authorized warranty shop which I'd already called and was told it would be at least 8 weeks before they could even look at it. I then used their live chat option and was told to take the mower apart to check for bad linkage, cable, belts or transmission. I was told this would void my warranty by the store I bought it at.

I bought a Troy Bilt Bronco series lawn tractor from Lowe's in 2009. It has been the most disappointing machine that I have ever purchased. I sold a 13 yr old Craftsman tractor for $50 that was twice the machine of the Troy Bilt. I have already replaced the drive belts and deck belts 2-3 times each. I recently replaced a ball joint. The tractor is always broke down. Do yourself a favor and save another $1000.00 and buy a John Deere from someone that can service it. Learn from my mistake!

The Troy-Bilt riding lawn mower turned a year old this April. Bought it for 1500 dollars and the entire mower caught on FIRE 2 days ago!! I've had riding lawn mowers for over 20 years and have never had this happen to me. I called customer service and was obviously very upset and the man actually yelled at ME through the phone, basically telling me that this is my problem and they will get their lawyer involved if need be. Are you KIDDING ME! I will advise everyone I know to STAY AWAY from Troy-Bilt!

I purchased a power washer from Lowe's about 4 years ago and have used it sparingly until this past week. My client needed it for an event and cleaned an area of about 50 by 70 feet. Outside of how hard it has always been to pull the crank, it started and ran pretty well from what he said. I take it home and figure to clean my pool off while it's out. Same thing about starting it, really hard to pull but it starts. I'm cleaning away and all of a sudden the engine starts revving faster then slower and slower until it stops. I restarted, it went through the same pattern until it stopped and seized. I soaked the cylinder with penetrating oil and it loosened up really well but when I started it, it ran fine for about 2 minutes then started to over rev again.

I purchased from Lowe's April 2015, my Troy-bilt Pony. I find it won't restart until the engine cools down when stopped by a safety switch action. Sometimes it will start again after getting off and awaiting the engine cool down. Having just read all the reviews, I am worrying about all the problems others have encountered, and their feedbacks and sass backs; as everything happens to a Pony. But I am an 87 year old impatient butt so when my Pony goes lame, I will shoot it and donate it to a glue factory. Then hire my neighbors kids to cut my 5000 ft lawn.

I have a 2013 Troy-Bilt pony lawnmower and the mower belt breaks all the time! I have a large yard. I keep the deck clean and make sure I don't run over anything sharp and I have had to replace the belt twice this year. So frustrating! Especially being single mom it takes a lot of time to put new belt on for me which I don't have a lot of time since I also work full-time. Ugh!

Had Super Bronco mower delivered and the mower deck was seizing up within an hour of delivery of new mower. Is there ANYTHING made in the US that is not complete junk??? I am so disgusted with products sold in stores these days... I refuse to tolerate it and am suing both the store and the manufacturer for their fraud being committed on the American public.

Can't keep belts on this JUNK. To engage the blades you have to go SLOW SLOW SLOW are the belt comes off. The drive belt just comes off when you're driving. Have to stop take out the battery and put the belt on. Bought this JUNK so I could cut the grass without having to work on it. WRONG wish I wouldn't have gave my old mower 1997 model away. I drag race and plan on bringing this JUNK to the track with a sign saying BIGGEST CRAP I EVER BOUGHT. Even have trouble shifting forward to reverse.

We purchased this power washer 2 or 3 years ago. I know that sounds like a long time ago but it has only been used maybe 5 times. The pump went out, Briggs and Stratton motor. This is not uncommon I came to find out with Troy-Bilt. Our only options are to buy another washer or buy a pump which cost as much as washer. I expect something this expensive to last longer. No more Troy-Bilt for this family.The very same thing happened to my daughter's TB power washer.

Brand new weed eater 4 cycle. Cost 250. Engine seized up on 2nd use. Can't get my money back and repair shop said it will be 5 weeks before they can get to it. But they all suggest that it was operator error. I followed the book to the letter.

We have bought two Troy-Bilt riding lawn mowers in one year from Lowe's and they both started shooting gas out of the carburetor. The first one was replaced but the second one has not been replaced. Since we had the mower paid off they will just repair it. $1400.00 is a lot of money to pay for something that will not last one season. We never plan to buy anything else from Troy-Bilt.

Troy-Bilt power washer no longer runs. Only 3 time that I used it. Took it in for repairs. Repair man said plastic cam shaft broken. PLASTIC parts!!!!! ** garbage!!! I hate American made crap. Cost way too much. Cheaper to hire someone to do my power washing since you sell nothing but CRAP!!!! I will never buy Briggs and Stranton or Troy-Bilt (MVP) crap again. Honda way better. ** America!!!!

Purchased a Troy-Bilt mower from Lowe's last summer. Used it a few times, engine kept doing this weird revving thing. Had it checked over, gas/oil/battery/air filter all fine. Stored it in the barn for the winter. Just used it for the first time this summer - revving like crazy, then it started backfiring, now it's dead. Not sure if the warranty is still good, not sure I want the hassle of getting it fixed. Basically I paid for a piece of junk, and that's what I got. I'm tempted to stick it in the front yard with a big sign reading Never Buy A Troy Bilt from Lowe's.

I bought this Troy-Bilt Pony late last spring (2014) and it ran perfectly. I had no issues with it at all. The season ended and I winterized it. I made sure oil was changed, all debris was removed, gas was filled full with Stabil added and battery was removed. It was in a dry place out of the environment for the winter. This spring rolls around and I make sure battery was fully charged before putting it back into the mower and I inspected the machine to make sure no animal made a home in it for the winter. Started it up - purred like the day it was bought. I put it in reverse backed down the ramp and put it in 1st gear to move forward and NOTHING. I had to go through all the gears until I reached high gear before it would move forward.

Worse lawn product I ever bought. Took back to Lowe's and they gave me a number to call Troybilt which I did. They would not do anything except refer me to dealer 50 miles away. Gas tank leaked and starter rope would not work. I used the piece of junk less than ten times before the trouble started to bubble up. Will not ever buy another Troybilt product or shop for lawn products at Lowe's again.

We bought a troy built riding mower in 2012. From the first day they delivered it all assembled. The tractor did not run right and a lot of the parts were not tightened. The engine banged hard when it was shut off and it smoked bad for a new tractor. When we tried to take it back they said we had to take it to a dealer for warranty work. We argued the fact that it wasn't right from the day of delivery, they still told us we need to take it to a dealer. We did, it has been to the dealer three times. We get it back and after a month, it starts to smoke and run bad. Now the warranty is run out and it still is a piece of junk.

TB230 - This mower is very poor quality. I purchased brand new from Lowe's about July 21, 2014. Used it maybe 2-3 times and stored in my garage with no gas in it (it was drained for storing). I took it out, put gas in it to mow around the middle of March 2015 less than a year from the date of purchase, and the mower would not start. I was told by Lowe's corporate office (service repair desk) that the repair would not be covered due to me storing the mower with stale gas in it and causing the carburetor to go out!

Self propelled mower sucks! I hate it!!!! Never works always having to call their customer service line which is no help. Even got the insurance for it and that is worthless. I still have to pay for them to look at it. I am so angry with this product. Will never buy or recommend to anyone trying to get a new mower. Hasn't been 6 months and nothing but issues!!!

My Troy-Bilt lawnmower with 2-year warranty only ran once before the season ended and this season won't start at all. I bought in July 2014, used it once or twice, fueled w/ Stabil that actually came with the lawnmower and stored it. In March 2014, I took it out and the mower won't start. I took to Lowe's and they will charge $59 to ship to Troy-Bilt regardless of warranty or not. Troy-Bilt local warranty shop when called already trying to convince me that it's my fault over the phone.

Purchased Troy-Bilt 17hp 42" riding mower in April 2013 from Lowe's. With a 2 acre yard, it takes 3-4 hours with a break. 2nd time mowing, the blade drive belt broke. Went to Lowe's where purchased mower for belt [36 miles from home, after crossing toll bridge]. Informed belt not under warranty. Bought $36.00 belt [of better design and quality]. No more real issues last year. UNTIL....... Yesterday - 1st cut of year. 03-17-2015 - steering noise and binding when turning wheel. Saw where steering shaft/gear goes through chassis deck plate, loose and shifting when under pressure. OK, will deal with after lawn mowed [I am a 24 year ASE Master Automotive Technician, and AERA Master 30 year Machinist (ret.)].