Troy-Bilt Reviews

Bought a Super Bronco Riding mower 2 years ago. It eats deck belts and breaks deck springs. Worked fine the first season but needs a new spring or belt every 2 to 3 times it is used.

i purchased my mower in 4/05 since I purchased it. the mower has been in for repair twice for the same problem the blade hits on the housing every time the mower goes over uneven terrain the mower cant finish my yard I put in the shop it takes two weeks to get it back then you only get to cut half your yard before you have to call for repair I took it out three days ago to cut my grass for the first time and it's back in the shop again for another two or three weeks since last time they forgot to send it out so now I have to cut a jungle my lawnmower is a LEMON and I'm not happy also troy bilt has remove it's contact number from it's website so how can you contact them with a problem.

MTD purchased Troy-Bilt a few years back and has decided they have no interest in supporting the dealer network or customers who bought PRE-MTD Troy-Bilt equipment. Specifically the Troy-Bilt 42012 Snow Thrower. They make no recommended engine replacement, offer no spec for the engine refuse to even attempt to work with Tecumseh on a recommended replacement. In short, all dealers are unsupported as are the customers. What they are interested in is taking the Troy-Bilt name and that is it.

I purchased a brand new Troy-Bilt 4-Cycle gas trimmer model number TB475SS at a local retailer. After about 6 weeks of service the trimmer would no longer function with several of the attachments I also purchased with it. I consulted the Troy-Bilt website and found a local repair shop. I produced my sales receipt for warranty work and the shop accepted the trimmer and advised they would call when the work was done. After a month I called them, and was told that a replacement part was on backorder. Not wishing to be impatient I waited another 2 weeks and called again. I was told that the part had come in, but was the wrong part.

Purchased a Troy Bilt Pressure Washer from Lowes. After only 2 years, the product developed several leaks below the pump unit, resulting in no pressure for washing. Spent three weeks contacting Troy Bilt through 800 numbers and local service providers. Local service provider could not cross reference part numbers required with Troy Bilt. Troy Bilt finally informed me (after repeated calls) that the model I had purchased had been manufactured by GENERAC and provided a number to contact GENERAC.

I was thinking of purchasing a Troy Built Tiller, so I rented one to try it. I rented the Troy Built Horse tiller. It was the most unpredictable, dangerous machines that I have ever used. It would take off on it's own. At the end of a pass, If you could make a pass without it taking off, you would try to put it in neutral and it would jump in high gear and take off. The only thing that would stop it was the house or the fence.

For the 3rd time in 55 running hours, the spindles on the cutting deck of my new Troybilt GTX-2446 Garden tractor / mower have failed. The last time was June 29, 2004. I STILL haven't got my machine back. The company passes the buck about giving the repair shop (where I was told to take it for repair) a repair authorization code I enlisted the aid of Loews (where I bought it for a premiuim price) to resolve the issue, but they are ALSO stalled at the Troybilt level.

The TroyBilt Pony I purchased 4-3-2004 has been backfiring everytime I shut it down since I purchased it. It also is miserably tough to shift from forward to reverse and in less than three months it's has blown its belts.. Its factory blades leave uneven mowing marks. Lowes refuses to take it back

I bought a troy-bilt 2600 PSI pressure washer with 5.0 HP Honda engine from Lowes. Upon assembly, I found the oil filler cap/dipstick missing. It was not in the engine or anywhere in the box or hardware. Both the box and a bright green flyer inside indicate not to return the merchandise for problems - to call their number for help with setup, service, or general use. It states in LARGE letters to Let Us Help. I called twice (888-611-6708), speaking to different people who both refused to give their names and said they had no supervisor. They both told me I would have to call the Honda company because it was Honda's engine.

I purchased a Troybuilt cultivator 3 years ago. Since then the company was purchased by MTD, and the same model is still available. My unit has less than ten hours on it and now requires $130 in parts alone. MTD customer service has been arrogant, insulting and downright rude when I have corresponded with them in an unsuccessful attempt to determine if individual parts are available rather than assemblies (a $3.00 bushing only comes as part of a $30.00 assembly) and if any improvements have been made to the machine since they purchased the company and refuse to accept any responsibility for the former owner's products.