Troy-Bilt Reviews

Purchased new Oct. 23rd, 2014. Came with a 150 amp CCA battery. Cranked and used at least once a week since then. Was using it yesterday to pull my firewood cart and while away from the house, the battery died and it would not restart. After talking with BATTERIES PLUS, the opinion was that these machines should be equipped from the factory with a battery with at least twice the 'cold cranking' amp capability. Purchased a new 280 CCA battery today. Should not have to be purchasing a bigger battery when the tractor is only 4 1/2 months old.

String Trimmer TB575 EC - When you buy this trimmer it comes with the engine and the string trimmer attachment that feeds when you tap it on the ground. Mine failed after 2 yrs so I threw that attachment out and was going to buy another at Lowe's... only they didn't stock it. They had every single other attachment for it, but the one that people buy it for in the first place. Called Troy-Bilt and they said that they have 2 other models that use the gimmicky replaceable plastic blades, but not the one that comes with it initially. They told me that I would have to purchase ALL the parts to build one myself which would cost as much as buying an entire new string trimmer with engine and all. RIDICULOUS!

2 yr old snowblower does not start. - New gas, etc. Won't start with starting fluid. Won't start manually or with electric start!! Covered all year till now when needed. Was it made in China??? Never again for Troy-Bilt anything!!!

I bought a Troy-Built snow blower in January 2014. In November 2014 the chute control knob broke so I had it fixed at the local authorized dealer but a month later the same thing happened again. So it was back in the shop and hopefully fixed again. After a bit of a hassle I got reimbursed for the fix but not the pick up and delivery. The pick up and delivery was $26.94 each time, nearly half the bill! When I had a microwave fixed under warranty the repairman didn't charge me for his gas and oil. It was 100% covered. Since the snow blower repairman will not make house calls, I asked why isn't the pick up and delivery also covered? Their customer service said it's "policy" and I said my policy is to be covered entirely. How can you arbitrarily say things related to warranty aren't covered?

I bought the $499 Troy Bilt 3000 PSI pressure washer from Lowe's less than a year ago with the recommended pump saver and the extended warranty. After 9 months the pump stopped working. I returned the unit to Lowe's for repair or replacement. After waiting 3 weeks for the diagnosis, they contacted me to tell me that the pump had failed from corrosion cause by improperly storing the unit with the hose connected or not using pump saver and the repair would cost me over $200, and was not covered under the extended warranty I purchased. I am a light residential user of the PW. First of all don't waste your money on Troy-Bilt junk, second don't shop at Lowe's--and if you do, don't buy the extended warranty. Lowe's seems to think it's up to their discretion to honor the extended warranty if the repair costs them more than you paid for the warranty. I think this is also known as fraud and should be illegal. It's now been 6 weeks and they are sending the unit back to me unrepaired. Lowe's Corporate Customer Care did pay for the diagnostic fee that I was unaware was being charged for... big of them.

In spring of 2014, I purchased a Troy-Bilt Pony riding lawn mower for my father. In October 2014, he called to inform me the riding lawn mower caught fire and burned. He stated after 30 minutes of cutting grass, smoke appeared from under the engine carriage and when he got off to get the garden hose, the lawn mower was engulfed in flames. I went to Lowe's in Marrero, LA to make a complaint, but to no avail I was informed my complaint of a fire is the first they've heard of it and I'd have to call Troy-Bilt to discuss the matter.

Purchased from Lowes, after 1 month the transmission belt popped, Lowes is 90 mile. Under warranty, they came and picked up and then worked out a date for us to be there as it is a cabin home. Ran for about a month and popped off again, the local store is a Troy-bilt okay shop (nice if they had a list in the warranty book or a number to call-). They came and picked up and fixed and I drove it twice and it popped off again. I have been running the cut 4 inches, so the blades do not hit the ground often. We will see what the repair shop says this time.

JUST A LITTLE ADVICE SO YOU DON'T MAKE SAME MISTAKES I MADE. I had a Troy-Bilt (MTD) riding lawn tractor. Motor went bad because oil stuck in dipstick. Not Troy-Bilt fault. Had to totally rebuild the deck, wheels, bearings. Had to have a machinist manufacture them. MTD 2 cycle's motors are hard to start. Seems like something always breaks for which there is no repair part. Have had shoulder problems trying to start them. The power start ones aren't much better. Troy-Bilt is not the old reliable garden tiller, which made the name famous.

Bought a Troy-Bilt 550ex 140cc walk behind mower from Lowe's and used it five times, and then it wouldn't start any more. After 3 months, I was able to take it back to Lowe's and they gave me my money back. Lowe's is a good store, but Troy-Bilt is not reliable.

Bought a Troy Bilt lawn mower early Summer from Lowe's. Already a problem with it. Starts but doesn't stay running. Almost like not getting the gas. It has automatic primer. Not happy with it at all and would not buy another.

We purchased a Troy-Bilt lawn mower in April 2014, used it maybe 20 times for less than 20 hours and it broke. Took it back to Lowe's and they sent it in to get fixed. Some spring came off and guess what, THAT wasn't covered under any warranty!!! The cost was $75.00!!! We should of bought a Honda!!!

I have had this Troy-bilt sense 2007. Last summer the rear end gears started to slip. Finally the mower would not go forward anymore. So I took the Rear end off and took it apart and the 2 gears and the clutch was slipping, so I ordered two new gears and the clutch, put them in and put the lawn mower back together. It ran fine for one mow and then the drive Shaft gears stripped and I had to tear it apart again to see what was wrong. I was right, the drive shaft was wore down so the gears would not connect to make it go forward. I just ordered a new one and it cost $81.00 with tax and shipping. So far that is what I am waiting on to fix it. The other gears look ok not worn.. If this doesn't fix it I guess I will sell it and buy something else. It is a good cutting mower if you can keep the deck level. This is sometimes a problem, but I usually can fix it.

I purchased a Troy-Bilt snow blower made by MTD, from Lowe’s. After one season, about 12 uses, the pull cord broke. I called Lowe’s to schedule service, and they told me that the unit had a 2 year manufacturer warranty. I sent the unit in for repair, expecting warranty coverage. I ended up having to pay $112 to get my machine back after repair. MTD claims the cord broke due to excessive use, and that this part is only warranted for 30 days from date of purchase. Seriously? Using the machine 12 times is excessive? Not in northern Ohio it isn't. MTD IS BEING DISHONEST AND DISREPUTABLE. THEY SUCK!

I inherited A Troy Bilt mower from Lowes with a Honda engine from my fiance. The gas tank was bone dry because of a gas leak I didn't realize until I put gas and then I fix the leak be having to take the carburetor off. Designed poorly because you have to take the carburetor/intake manifold off the engine to get the air breather off. It has an automatic choke which is the other problem. I checked for spark and for compression - those were fine. Finally getting the carburetor back on I tried to start it, would start but would not run. I covered the carburetor intake and it started and ran. I think because the poor design the carburetor has an air leak where it connects to jets the engine.

I purchased Troy-Bilt riding lawnmower from Lowes in Omaha, Nebraska in the summer of 2011. It worked for one cutting season. During the beginning of the second season, I had to spend over $300.00 to have the undercarriage repaired. I had t take it back in two more times due the belt not staying on to what the servicing department called a poorly designed mower. The third and final season, it's spent more time in the shop than been available to be used as a mower. It managed to work for an hour this time. I am done with Troy-Bilt and Lowe's.

Bought mower June 2011. Been hard to start. Got it out, checked oil and gas. Surprise it started right up ran 30 seconds then bang rattle off. Side of motor on deck with oil all over. Connecting rod throw side off motor. Fine piece of junk. I guess about $100.00 a year to mow (HAHA) 6.75 HP 190CC BRIGGS & STRATTON. CRAPED ALL OVER.

This mower was purchased from Lowes in 2012. The first year it had to be sent for repair because the transmission locked up. Today the engine began to clatter and slung oil everywhere. I contacted Lowes and was told the warranty on the engine (Kohler engine) had expired (two months ago). This mower was expensive, is only a little over two years old and is now a candidate for the junk yard. I was sent through voice mail hell, given several contact numbers and no one is willing to stand behind this product. I will never purchase anything built by either of these companies again.

I bought a TroyBilt TB675 EC Straight Shaft Trimmer on 8-19-2013. By what the warranty stated I have a 2-year warranty. My trimmer started messing up this year (7-2014). It will run idling but when I pull the throttle it dies. I was told that any fuel related problems are not covered under warranty by the repair shop as they were told by TroyBilt. I even called and explained to them that it will run idling but dies when you pull the throttle. The last person I spoke with hung up on me. I own a TroyBilt mower, pressure washer and 10,000 watt generator. I will not buy any more TroyBilt products.

I bought a Troy-Bilt TB80 EC about 7 years ago and it worked well up 2 months ago, it started to run sluggish and was pretty beat up. After 7 years I thought it was time to replace it. I went to Lowe's and got a TB32 EC. My boys used it once then I did the week after and in the middle of doing my yard <1/2 acre, it died on me. I could not get it to start and I realized it was not getting compression. I figured that the piston rings got wore out because the boys "did not" put the right mixture in it (they did make the right mixture).

I have had three trimmers, two in the last 4 months, all of which broke. One didn't even work for 5 minutes before it fell apart. Troy-Bilt used to be the standard for quality in small engine equipment but now it is not worth bringing home from the store. What happened?

After the fifth time I used the trimmer, the recoil broke. I opened the recoil chamber and discovered the weakest and cheapest part used to catch the flywheel to engage the engine. Could not have been more poorly designed. Now there is no way to start the motor outside of sending it to Troy-bilt. Warranty specifically says do not return to retailer.

I purchased a Troy-Bilt Pony at Lowe's and am having trouble. My serpentine belt broke while cutting the grass and now Troy-Bilt will not honor the warranty and I even purchased the 4-year extended warranty! I have 10 acres to cut and these people are arguing with me insisting that I must have hit something to cause it to fail. I invited them to walk my property to see for themselves. This used to be farm land. I have only been using this mower for 6 weeks!

I purchased the Troy-Bilt 26J Mini Rider to replace my Craftsman ride on mower. I'm 55, female... and very good at using all types of mowers, tools etc. I have to say that this mower looked so darn cute, that I just had to buy one! I managed to get the last one the store had in stock, it was the floor model. Once I started it up, it sounded rather "tinny". As I tried to familiarize myself with the mower, I discovered that when turning a sharp turn, with the wheel turned all the way... the wheels got stuck trying to go over a small patch of sod we have in our yard. Then, when trying to brake, the mower jerked to a stop and was really scary.

I bought a Troy-Bilt push mower last August. If I had to stop to move something, it would not start until it cooled off. This April, when we started to mow, it ran rough, idled very low, very hard to start and would die when I started to mow. We took it back to Lowe's. They said it was bad gas and charged us $20.00 for pickup and delivery, $51.00 for repair and labor and $3.00 for the repair part. Brought it home and mowed 1 time and it started the same thing as before. Then we took it to a Troy-Bilt authorized service dealer and they said it was the carb and it is not covered in the 2-year warranty.

I have had a problem with Troy-Bilt garden equipment. I bought a leaf blower and a weed eater and BOTH, yes BOTH had the same problem. They both had crankshafts that went bad. The cranks on both items were stamped steel and with both the pin the rod goes on worked themselves loose.

Got what I thought was a great riding mower at market rate from lowe's, the pony 17.5 42 inch cut with extra warranty. Boy was I wrong wrong wrong, been nothing but a pile of junk. First thing off the bat before even got my yard cut, started throwing belt off deck, dropped on one side. So took it back, had to fight with lowe's. Turns out the pullies were so soft they were deformed. Ok extra coverage on all, I thought no problem. Took mower in, they took it to fix, after 3 months and my grass 6 feet high, had to pay to have yard cut, they gave me a plastic troy-bilt push mower to use. 2nd cut it broke in half. Ooooo, great frame.

I am on my 2nd frustrating season with a Troy-Bilt Weed Eater. I have never had so many problems with what I thought to be a product from a reputable company. This weed eater does not feed the string evenly causing tangles. I have had to constantly disassemble the head to free up the string. I have not been able to clear 15 feet without a time consuming repair. I made the mistake of not returning it early on. Today I solved the problem and discover the weed eater make a better ax than its intended purpose.

Bought a Troy TB80ec. Thought it would be nice because you can add attachments. I've had it for a year and a half, don't use it much, but now the lower gear box is ground up! I see there is a lot of comments and feedback on the same thing! Is there a recall? I also see this model is discontinued.

Troybuilt TB625 EC - Bought the weed trimmer last fall 2013, used it once. Stored it for the winter. So far this year I've used it 4 times. The pull string wheel pulls fine. The problem is it won't engage to turn the motor. I took it apart to see what the problem is. It has 2 little paddles in it that look like paddles on a pin ball machine. They are loose and flop around. Tried to look up a manual on the troy built site. Model number and serial number required. NO RESULTS FOUND, broaden your search it says. Did they build it this way so you would have to buy the $40.00 electric start? Why not just jack the price up on it and sell it with the electric start.

We bought one and it worked about 1 hour. Haven't been able to keep it running and tried all the usual but no avail. It is a piece of junk and we won't waste anymore time.

I bought the riding lawn mower in 2006 and it worked great for three yrs. Keeping good maintenance on it. In 2009 all the drive belts wore out it. So I replaced them and my troubles were over. Then a yr. later, the Briggs and Stratton motor died on me while mowing. As it turns out, the connecting rod that let loose from the crankshaft and blew the motor was toast. Called the repair shop and a new complete motor was $1,100. I paid $1,400 for it new. So why would I pay that much to fix with no way of knowing what other cheaply built piece of crap will break next. I have a Honda pressure washer from Troy-Bilt and weed eater. It's not a matter of if but when they take a **, MTD and the gang can wipe their ** with them. I'm done.

Bought a Troy Bilt mower guaranteed to "practically start themselves" and it went in for repair twice before it cut my lawn twice. The first time Lowe's paid the $50 the repair center wanted. Cause of repair was blamed on bad gas. Second time it went in it wasn't a warranty item... go figure and cost $75. The problem was the choke fell apart. Call MTD Tech service and they tell you to call Briggs and Stratton. It's not their problem. BUYING A JOHN DEERE.

I bought the unit and used it fine the first year. When I got it out year 2 it did not work so I took it in for warranty. They found a spider's nest in it that I had to pay for the work. The next season it never worked so I stored like that for one whole year. I got it out this year and same thing. The water squires out the bottom of the unit very hot like the time. I have been so frustrated with unit I just don't use it anymore. It only has 3 hours of total use on it. This unit is junk.

I have had 3 Troy-Bilt weed eaters, they will last through 4 or 5 grass cuttings and then just quit working. I took 1 to a local small engine shop to have it checked and they found that 1 head had broken off and the O-ring under the head has popped out causing it to lose compression and not crank. I got 1 warranted and bought another 1 and they both done the same thing. Why does this happen? And do Troy-Bilt have a recall on them?

I purchased a Troy-Bilt Pressure Washer Model 020486 with a Briggs & Stratton Engine Model 111POZ on June 15, 2012 with a 2-year warranty to 'repair or replace, free of charge, any part(s) of the pressure washer that is defective in material or workmanship or both'. The pressure washer worked fine for the first year. At the beginning of the second season, I went to fill the tank with gas and the gas just poured right through the tank. On May 30, 2014, I called the Briggs & Stratton dealer (Gwinnett Mower Repair), who is listed as a 'Diamond Dealer' for warranty service for this product, since it would be still covered under warranty (just barely for another 14 days, but still within the 2-year coverage period).

Briggs & Stratton, 2700 psi, 2.3 engine, used it twice by the letter of the instructions and my power washer springs a leak in the soldered seam joint at the bottom of the washer. Lowe's is giving me hell to do the exchange. I just don't get it!

TroyBilt Pony riding mower - Bought this mower two years ago and I have had to replace the mower deck spindle last season and now I've got to do it again this year. It's a shame that the only new mower I've had in my life and it's like this.

Purchased a 2700 psi pressure washer in August of 2013 and used it for 1 hour. After using the machine it was properly stored away. Spring of 2014 I go to use the machine. It started up when water was applied. It worked for 10 minutes when I went to start the machine. The pull cord would not turn the motor after a while it started when the water was applied. The motor stopped every time the motor starts and water is applied - it stalls. REAL NICE MACHINE.

I bought a Troy-Bilt riding lawn mower, I think in 08. I did not test drive it, I should have. The rear end or transaxle was very noisy from day one. Dealer said that was normal, shortly after the warranty ran so did the transaxle. I have had the transaxle repaired three times, now the dealer says the only way to fix it is to replace the transaxle. Have contacted the company about this issue, was basically given the runaround. So I'm in the market for a new mower and you can be sure it won't be a Troy-Bilt or any made by MTD.

Bought a Troy-bilt 550ex 140cc walk behind mower from Lowe's and used it twice, stored it without gas for 6 months and has never worked again. Carb is no good as it will start with fuel poured into carb but will not work on it's own. Piece of **.

I bought a Troy-Bilt zero turn in Jan. of 2007. I have mowed 2 acres of grass with it a week every season. I love this mower. Excellent quality and a great price. I have had friends of mine buy higher end mowers and they are constantly in the shop or buying parts. So far all I've bought is gas and oil. LOVE IT....

This mower is only 2 years not mistreated. It needs a new wire harness.

I have a Troy-Bilt hedge trimmer and a Troy-Bilt Tractor mower and have had nothing but problems with their carbs from day one. The trimmer I've had for about 5 years and have already had to replace the carb twice and have it service 2 times. No matter what I do that is recommended with leaving gas in over the winter, draining the tank and running the engine dry, using non-ethanol gas, using gas stabilizer and nothing works. If I let it sit more than a few weeks, it's almost impossible to start. The tractor has 91 hours on it and after about 15 hours I could not turn it over to start. Did a little research and found out that the valves needed adjustment already. At 85 hours I had to buy a rebuild kit because the gas was leaking into the crank case. I put a fuel shut-off valve on it now. I have other lawn care equipment from other companies and in about 12 years have not had one bit of problems with them. Troy-Bilt has lost my business forever unless they Improve a lot.

Bought a 550EX, 140 cc 2 cycle engine lawn mower from Lowe's that only worked for less than a year. I bought it May 2013; used it approximately a dozen times before storing it in an outside shed for winter. The tank was left with gas and destabilizer. Went to use the mower on 28 April 2014 and it would not start. I proceeded to drain the gas, put higher octane gas with stabilizer and start-up fluid, which resulted with the mower still not starting (per instruction from a Lowe's representative). Checked the spark plug and tried again. Nothing! Definite waste of $269 and found others having the same problem online. I don't believe a company should expect customers to disassemble a new lawn mower to get it to operate. Piece of junk.

Purchased from Lowe’s 2010. First mower the deck was not installed properly & I returned it to Lowe’s. They asked no questions & gave me another new mower (same make & model as I returned). This mower has constantly thrown the deck/mower blade belt off or burned it up with each use. Then the mower parking brake will no longer lock down & the running speed is as slow as it will go no matter how much pressure is applied to the gas pedal. The mower has not been used more than 15 times due to drought in my area, so was no need to mow very often. I took mow to a Troy-Bilt authorized repair shop & they had the mow from Sept. 20th 2013 until today 04-29-14! With many phone calls back & forth between the repair shop & Troy-Bilt Company, none of the problems/issues were resolved! It cost me $300.00 for nothing & I still have a mower that is a danger to operate.

I have had a mower, weed eater, and pressure washer. If you like to pull the rope to get it started, then by all means buy one of them.

I purchased a 2 cycle tiller from Lowes. It would start but if you stopped and tried to restart the unit it would not start again. Had to let sit all night. Next day same thing. Started first time but when I left it stop and tried to restart the unit. It would not restart. I returned this product and hope I can find a better small tiller for the job I need to do.

I have had to take everything off of the mower because I could not get it to work, or if it did work, it didn't work long. Such as the Starting battery, the starter, mulcher, the safety flap, safety shut-off. The belt keeps coming front wheel drive. Grass keeps clogging up around belt under the front cover. Now I will have to take the front cover off to keep it from clogging. I am 6 foot tall, which is not real tall. I have to stay bent over all the time because the handles are very low. The mower must have been made for a midget and there is no adjust to make the handles higher. The only thing good about the mower is the engine. So, whoever designed the mower itself has got to be an idiot. The two stars are for the engine. And well the wheels haven't fell off, YET.

Defective part - I've order my 2nd part # Troy-Bilt 748-04082 Blade Adapter for model # 12av566M011. Are there any defective part recalls on this model?

I bought the Colt FT 208cc front-tine tiller 3/31/2014, used it for 30 minutes it started blowing gas out the side of the carb and cutting out and finally died. Started it back up, seemed to have fixed the problem on its own and then it started the same thing again. Contacted Lowe’s where I purchased it from. They exchanged it for a new one. Used this one for 2 hrs and now it is doing the same thing and they say the bolo tines are self-sharpening and cleaning - that's a joke. I have to clean the tines of rom, small grass roots get wrapped around the tines and it stops digging - spend more time cleaning the tines off and letting the engine set to stop blowing gas out then I do tilling. Waste of money. Wished I would have went to Sears.

Weed eater and edger (two pieces of equipment) - Used a half dozen times each, used Sta-Bol and ran the fuel out. Now they do not start. Replacing the carburetor each year is terrible workmanship.

Big red tiller arrives but gearbox makes noise and leaks oil. Knob comes off in hand trying to stop and tiller runs over temp. Propane line. Troy-Bilt corp unconcerned about the seriousness and explosion their very poor craftsmanship presents. Not even a week old the machine goes to their shop and comes back after the shop waited for over a month for parts. However the oil leaks were worse partly due to loose bolt but also still leaking at axle much worse. Again Troy-Bilt refuses to replace or refund telling me again my only recourse is their repair shops. So it goes to another shop and they have machine from March thru June.

The little unit worked fine for a short time. However, it is the nature of snow throwers to occasionally encounter a small stone or rock. Because of the very light, nearly paper thin construction of the exhaust chute, a small stone gets propelled right through the plastic, destroying the chute and the ability to aim the snow discharge. The chute needs to be made of something much more sturdy. In addition, I had a problem where one side of the auger bracket, made of plastic, broke, disabling the machine. Again, poor materials used for the application. Just purchasing those parts totals half the cost of a new unit, and I have to do the repair.

What a piece of crap! The pressure washer has been used 10 times or less - home purposes and never industrial. Stored in a garage and carefully cared for. I turned my back for a minute and when I looked back, water pressure had burst through the paper-thin cast housing, rendering the pressure washer unusable and irreparable. Can't be returned. Can't be fixed. I'm out several hundred dollars for big boat anchor. Troy-Bilt doesn't make it. Troy-Bilt doesn't service it. Troy-Bilt must have no pride at all. Embarrassed to have bought a Troy-Bilt product.

Purchased a Troy-Bilt Riding Mower from Lowe's, 05/2013. The extended warranty was also purchased. The mower was used approximately 3 times. I went to use the mower and it would not start. Lowe's was contacted and they had Altaquip, pick it up and repair it. That was a month ago. Today, we get a phone call, that the carburetor was bad, due to the use of old gas and it was going to cost us $247.00 to fix it and that the warranty was not going to cover it. This is total BS. The mower is less than 6 months old, used 3 times, with fresh gas. Unfortunate thing is, I read about problems with Troy-Bilt and I ignored them. I read about problems with Lowe's and I ignored them, but I have not ignored the bad reviews for Altaquip.

Front wheel adjuster stopped holding the wheels up the first time I tried to lower it for fall mowing and it collapsed to the bottom. Lowe's was useless since I didn't buy their scam extended contract. It broke just when I had one hour between weeks of rain to cut the lawn. Troy-Bilt service dealer said I had to get a copy of the receipt from 6 months ago, then he could look at it. In that time the snow will start to fall and I won't need it. This mower is a piece of crap. I put it to the curb and somebody took the engine off, which was a Honda. The deck and bag that is Troy-Bilt is some made in China ** or something. I thought Troy-Bilt was supposed to be a top manufacturer. NOT!!! I'll go back to Toro next time. DON'T BUY TROY-BILT MOWERS.

We bought a 2700 psi power washer from Lowe's. Brought it home. Went to start it and the pull cord dislodged after the 3rd use. Called Lowe's and they referred me to a service provider who will not stock Troy-Bilt products. Waited 2 weeks, got approval from MTD to have it repaired. Brought it home, tried to start it for an hour. Got frustrated and left it alone. Called the service provider back and they suggested new gas and a gas additive. I did what they suggested - still unable to start. Tried contacting Troy-Bilt - lol - automated messaging system and quite frankly, whoever designed this piece of crap obviously has never used one. The pull cord is 2 1/2 feet long. The connection for the hose is so close to the connection of the power washer wand hose that you can't disconnect them... It's ridiculous. They turn them out like popcorn and leave the consumer to fend for themselves. I will never buy another Troy-Bilt product EVER and if this isn't fixed, I will take a sledge hammer to the damn thing and put it on YouTube. Thanks for reading my rave.....

Have a 2008 Troy-Bilt self-propelled walk behind mower. Right front wheel was damaged, ordered the parts from Troy-Bilt, 12 Aug 2013. Received 2 of the three parts 19 Aug 2013. No information in the shipping receipt as to why the third part was not shipped. Called Troy-Bilt on the 19th of Aug. and was informed the part was back ordered and was expected by mid-September. Called again 17 September to inquire as to when I could expect shipment. Was told mid-October. When I complained about the length of time, I was told we can't ship what we don't have (quote). After a second call, I was told there were 274 back orders of this part. Considering it is the right front wheel of the mower, it would make a good anchor at this point. Never again.

The Troy-Bilt 330XP mower did not stop running when you disengage the lever. Repair shop couldn't find the problem. The mower was purchased online this spring.

Bought Troy-Bilt lawn mower at Lowe’s last year. Price was about what I expected to pay. Lawn mower wouldn't start after a three weeks – Lowe’s said to bring it back and exchange it out for another one. After a couple of uses, it's just like the first one. Advertised as 1-pull start. I don't need the mower to start on the first pull, I just need the mower to start, period. I overhauled everything, oil, gas, filter, spark plug, everything. Nothing. Not even shooting starter fluid into the carb will start it. Also what really ticked me off was that there is no plug to drain the oil you have to syphon it out. A real mess.

I purchased a Troy-Bilt Super Bronco riding lawn tractor 3 years ago. I thought it would be a good tractor based on Troy-Bilt's PAST reputation. What a piece of junk. I have spent hundreds of dollars every year fixing it. It broke on the second use and I had to fight with Lowe's to get it fixed under warranty. Last year, I replaced one deck spindle. This year another - it literally fell apart. I have replaced the main drive belt because of a design flaw that had the belt rubbing sharp bolt head. I literally had to redesign the belt path. A guide was designed to short and caused the belt to rub the bolt head, which someone thought to make as a tapered head so the edge was nice and sharp to cut the belt. It also was rubbing a pulley support by the transmission - I added a belt guide there.

Bought from Lowe's a piece of crap. Deck drags ground on, 5 should be highest level.

Purchased the new trimmer from Lowes on 09-01-2012. Used it once that year, two more times before the head would no longer take string. 05-05-2013 - returned the unit to Lowes where they exchanged the unit for an entire new. This unit lasted only two uses when the head gearing stripped and would no longer turn. 08-16-2013 - returned to Lowes where they once again exchanged with an entire new trimmer. I no longer have faith in Troy-Bilt products. Will either buy Stihl or Husqvarna in future. At least Lowes is giving us the $200 worth...I guess. I got better performance from the cheapie Walmart Weedeater brand I bought in the past. Shame on you Troy-Bilt, charging consumers prime rates for inferior products.

I bought a Troy-Bilt weedeater from Lowe's and it states it has a 2 year warranty. The carburetor went out in the first 7 months. I called Troy-Bilt and they told me to contact the nearest warranty service center. When I called them they told me that it wasn't covered due to the ethanol in the gasoline. This is the second Troy-Bilt weedeater I have purchased in the last 3 years. The warranty shop told me that they are only going to last about a year. In my opinion that is the worst product on the market. How can a company offer a warranty but not adhere to it? I will never purchase a Troy-Bilt product in my life. If you are in the market for a weedeater I suggest you buy an Echoe. I can't believe Lowe's would even sell such a unreliable product.

I purchased a Troy-Bilt two years ago. When I brought it home, I thought it was the best mower I have ever owned. I have had the lawnmower for 2 years and have taken great care of it. At the beginning of this year I started having problems with the mower. To my amazement, it had a blown head gasket. When I took it in to have it repaired I found out the head bolts had been stripped when the mower was assembled. I purchased this mower because I thought Troy-Bilt believed in quality. I guess I was wrong.

Although the book for the Briggs & Straten 725 engine installed on the tb230 mower depicts three different points to drain oil, the only one available is actually the fill tube. This requires that gas tank must be emptied and mower turned on its side to drain the oil. I would have not purchased this item if I would have known this in advance.

Bought a 42" Troy-Bilt zero from Lowe's 2-15-13. Had trouble with the tires going flat from the first time used. Talked to Lowe's several times with no results. Had one of the tubes out looking for a puncture when the tube exploded in my hand. Tube had split at the seam. Looked at the other tube & it was leaking air from that seam also. Went to Lowe's & showed Joey in the lawnmower section one of the tubes.. He said factory defect & was going to replace the tubes, but Lowe's does not carry them. Joey gave me the toll free # to call, 1-800-828-5500, & said Troy-Bilt would replace all 4 tires at no cost because they were covered by the warranty.

Troy-Bilt Bronco riding mower - I bought the mower at Lowe's 3 years ago along with an extended warranty. It started throwing the deck drive belt the second time I used it. Each time I had it repaired, it did the same thing. Now the warranty has expired and I can't keep a belt on it. Each time, I was told it was fixed. What I want to know is if other people have this problem and if there is a fix for it or is there a class action lawsuit that I can join as I am sure that Troy-Bilt is aware of this dangerous safety issue and is choosing to ignore it.

I purchased this Troy-Bilt edger on 4/08/2013 but I did not try to use it until two weeks later. It ran fine for about 30 minutes but then started to miss badly and shut off. Since I had never experienced this before with any other lawn equipment I've purchased (though I had only purchased equipment from John Deere and Home Depot), I assumed that maybe the gas I used had been somewhat old since I had gotten it at the end of the summer the previous year (around October). I bought some more gas about two weeks later so that I could use the edger.

I bought a Troy-Bilt Power washer last year and used it one time... worked fine. The second time I used it, which was about a month later, water started coming out the bottom and I was getting no pressure. I brought it back and Lowe's replaced it with no problem. The new pressure washer worked fine like the first time I used it. Five months later when I used it, I was pressure washing my patio and the housing underneath exploded and again no pressure. This time, Lowe's wouldn't replace it and said it had to be repaired. I said, "Did you hear me? It exploded." They wanted me to sign a paper saying I would be responsible for the repair. I told them no and still left it for them to repair. DON'T BUY TROY-BILT OF ANY KIND. Read the internet... BAD PRODUCTS!

This is a 90-day review of the Troy-Bilt TB6044 XP. Buyer beware!!! Terrible product and customer service!!! I purchased it on March 17, 2013. Right out of the box, after connecting the upper and lower pieces, filling it with gas and oil, starting it up and following all directions, the spool head goes flying completely off across the yard and down the driveway. After contacting Lowes, the store where I purchased it, I was informed that I couldn't return it or get a refund because I did not buy the extended warranty on it. Remember, the item is about an hour old. After being on hold with MTD/TROYBILT for about 1 1/2 hours, I got disconnected. I called back and was informed that the customer support is gone for the day.

Troy-Bilt trimmer tb525 ec - Trimmer head does not work at all. I called and they told me that I would be sent a new head, that they were having problems with them. My first call was on 05/23/13. I was told this part was back ordered. I called today, 06/17/13 - part still on back order. I cannot use the trimmer because the head does not work at all. I paid good money for nothing. I now have to buy a new trimmer.

Bought a weed eater at Lowe's for farming in May of 2012. It broke in May of 2013. Troy-Bilt has a two-year warranty. We took it to Lowe's. They told us to call Troy-Bilt. We did, and they said to take it to the Fix It Center. It did cost us money to have it looked at. They said it's not under warranty, so we called Troy-Bilt again. They said to take it to another place. My husband said he's tired of the runaround; were they going to honor their warranty or not? They called the Fix It Center, then told my husband it's his fault it's broke. Troy-Bilt is a hunk of a junk and does not honor their warranties, nor does Lowe's, which sells them.

Troy-Bilt model #V560 - The wing nuts that hold the handle always keep getting loose. The handle keeps moving, making you not having full control over the mower. Also, I put in a new self-propelled cable on and a new belt. Now, the mower moves very slow. I was told there is nothing that can be done. The company doesn't care once you purchase their product.

I purchase a riding 17.5 TORO PONY from a previous owner in a new like condition. This unit is still sold in stores. He said he had already replaced the steering and it didn't last him long before it stripped again on him. He said it was probably because of his weight. I order a new steering rod and replaced it and used it once and the same thing happened to me. My question would be, is there fix to this problem? All my bolts are in the right place. I looked around YouTube for an answer but nothing related to this problem. I feel that there is a defect in this unit. Please contact me at my number.

This mower has always been hard to start. Every year, I have to change the plug and give it a shot of ether to start. Now I have a leaking carb gasket and cannot find one through Troy-Bilt. There are four (4) gaskets on this carb assembly due to the many brackets which also attach with the same bolts.

I bought their self-propelled 12AVA290711 with the 190cc Honda engine from a Lowe’s in Mooresville, NC couple years ago. It has been the most trouble-prone mower I've EVER owned! Should have known what I was in for because it was discounted heavily because they couldn't get it to start. After adding new gas and removing the air filter, I was able to get it to fire. I've used it sparingly - probably a dozen times - on yards where I can't get my 42' Murray. Things I've changed/fixed so far on a lightly used, garage-kept mower... engine stop cable, self-propel cable and 2 blades (bend easily when contacting ground due to small dip in turf; other mowers would just scalp).

After using our weed eater three times and storing it as per the directions, we experienced a critical failure with our weed-eater. The Torx bolt inside of the drive-shaft failed and separated it from the engine crank. Tried to call customer service, but to no avail - as well as attempting to contact via e-mail. Worst products ever as this is the second time I have had one fail. This unit was a replacement for one that was three months old from Lowe’s.

I purchased my machine from Lowe's, used it twice on consecutive days, and stored it as recommended. Three weeks later, I retrieved it for use and nothing. I was told the warranty was up. It was pretty gutless for cutting weeds anyway, but at that price, I thought I would get a year or so out of it. No more Troy-Bilt for me, I can guarantee that.

Well, I bought a Troy-bilt 2-cycle weed eater about 6 months ago. Used it 4 times maybe and now it barely wants to run. I have to half choke it to even keep it running if I even put or on run for a second. It stalls. It's a piece of crap. I cleaned the carb and put new gas and still stalls. Don't buy this weed eater. It's garbage.

I bought Troy-Bilt self-propelled mower with forward wheels as drive wheels. It lasted 1/2 season before the front left tire wouldn't spin anymore when transmission was engaged. I removed the wheel and the plastic gears were chewed enough that the metal gear wouldn't spin the wheel. I ordered a 2-pack replacement set of wheels and went through them both in 3 cuts. A wheel lasts 1 cut and the gears get chewed up. There is no apparent damage to the gear and I have not taken to the repair shop. What a huge piece of junk, metal gear and plastic wheel, cheap and stupid design. I replaced with a Toro and love it. Toro has my future business now and never again will I buy a Troy-Bilt. I think they should rename the company to Kid Bilt, or maybe Little Kid Bilt.

I purchased a heavy duty Troy-Bilt riding lawn mower. It was called a garden tractor but that is a joke. It was useless in the garden. I used it one season, maybe 18 hours? I changed the oil and stored it according to the owner's manual over the winter. Come spring time, I checked the oil, added fresh gas and started to cut my grass. After about 20 minutes, it threw a rod and oil sprayed everywhere.

I purchased a Troy-Bilt 21-inch self-propelled mower from Lowe's in 2011, used ii once and it started to make a noise. I took it back and Lowe's authorized a repair. Since then, it has been in the shop for the same problem every year. I would not recommend buying model number 12A1867Q1 Troy-Bilt 21" Self-Propelled Mower XP Extra Performance. Even the guy that repaired it stated that he was receiving several a day.

The mower was used one summer for about 1-2 hours. We have a townhouse with very little property. Bought at Lowe's in May 2012, emptied gas and stored inside over the winter. Added fresh gas and stabilizer in spring but it will not start. Repair facility claims stale gas and Ethanol for problem. Lowe's refused to do anything about it, but would send it out to be repaired at a $50 minimum charge. The lawnmower only cost $200. I refused and called Lowe's corporate. The store called back and said to bring the mower in and would issue a $100 credit towards repair. Mower cost $146 to fix and when I picked it up, they tried to charge me the full $146. After arguing and reminding Lowe's that I never authorized a $146 repair, they relented and gave me the promised $100 credit. But this mower is awful. No way does any mower run that short of a time period and need a carburetor replaced. Just a poor product and lame excuses. Beware of Troy-Bilt.

I purchased self propelled walk behind Troy mower in 2009 for light home yard mowing. Second season, the transmission failed and replaced for half of original purchase price. I used it for another 1 1/2 seasons and transmission is out again with same stripped gear failure. Machines should have been recalled and failing transmissions should have been redesigned and beefed up. They just keep selling same failing replacement parts.

I have the same problem everyone else has. The lawn mower never cranks when needed and after the fifth repair, they are yelling carburetor problem caused by gas, another $200 that the warranty will not cover. Also, the grass bag does not catch any grass. A big waste of my money for the lawnmower and extended warranty. Don't waste yours. I would give it a -5 rating if I could. Con artist in business.

I purchased a new Troy-Bilt mower from Lowe's in Opelousas, LA. On the second tank of gas, the engine stopped running. Then while restarting, the engine locked up solid. I took it to Lowe's in Opel where Mary, the mgr., said that it would have to go to Altaquip to be checked out. Then Danny from Lowe's in North Carolina said the engine stopped because of old gas. He said it goes bad in 30 days and that ruined the engine because of the ethanol. Then I contacted Nicole on the Briggs and S web page and she said they could not do anything because the dealer didn't say it was faulty. So here I am with a new Troy-Bilt mower that doesn't run unless I give them another 300 dollars to change the carburetor to fix a new locked up engine. Never again will I got to Lowe's or buy anything Troy-Bilt or Briggs and Stratton. So much for customer service.

I bought a new Troy-Bilt riding mower 2 years ago from Lowe's. It is the worst piece of junk I have ever owned. The third time I used it, it bent a pushrod. Since that time, I have never used it to cut my 1 acre yard more than 3 times without some mechanical problem, including 3 more bent pushrods. I give up!

I purchased a weed eater a year ago and it does not stay running for over 10 minutes. Sometimes it does not start at all. I called the customer service department and they suggested I have it serviced, which I did 4 times. Each time the service company says it works. It does work for about maybe 10 minutes. It does not work now. I called the warranty department again and they said to bring it in. It obviously does not work consistently. A new product should work all the time. They are now refusing to replace the weed eater with one that works properly; therefore, they are refusing to honor the warranty. I want a new weed eater or a refund of my money.

I bought a Troy-Bilt Bronco Riding Mower from Lowe's a few years ago. The first year it worked fine, there was no problem cutting one time a week, about 1/8 of an acre. I changed the oil & filter on time, kept the deck of the body clean after use. I thought this would expand the life of this mower. But that next year it looked like there was one thing after another. First the deck belt came off, I replaced it. The steering wheel kept turning round and round, I had to replace the bottom gear. The drive belt broke, I replaced it. The idler pulley went bad, it damaged the belt, I replaced both. The battery went bad, would not start, I replaced it. And now it would start, the motor will not turn over. I replaced the starter and the battery. It’s just sitting for two summers. You pay as much money for these mowers; we should get more service out of them for our money. You pay a lot for the product, then you pay a lot to repair it - something is wrong. How can we keep buying U.S.A. products when others are building better ones? We have got to get back to the way we used to make things - where people have trust in what they buy. And for this mower, I am in between.

I had a Troy-Bilt mower with a Honda engine. I took it to a recommended shop for repairs because of an oil leak while under warranty, but still had to pay $40.00 to have a gasket resealed. I would have done it myself, had I known the warranty was so limited. I am quite dissatisfied with Honda motor company/Toro Lawn equipment or whoever is responsible.

I bought a Troy-Bilt 24" snow blower at Lowe's in 11/11. It dd not snow in the northeast so I never needed to use it. When I cleaned my garage this year, I decided to try the machine and it started fine. About 5 weeks later, I started it again and it would not start. I took it for repairs thinking it was under the 2 year warranty, but now they are telling me that the problem is caused by bad fuel. When I called Troy-Bilt, they told me the carburetor could get varnished (read that, destroyed) if you leave gas in it for a month. They said it happens with all small engines, but this is the only problem I ever had. Customer service says they get these calls all the time. Sounds like they have a manufacturing problem and should stop blaming it on the gas.

Since I can't get a complaint department from Troy-Bilt, I guess I will just vent here about how much of a piece of crap your 4-cycle gas trimmer is. I have only had the tool for 3 months and have had nothing but problems. It worked great for the first 6 weeks; it started like a charm and worked great. Since then, nothing but headaches. It won't start, constantly stalls and directions on winding string replacements are backwards. I have read the user manual to death and was amazed that I could get this thing to last 3 months. What apiece of crap. I generally considered Troy-Bilt to be a better brand, but not anymore. As I tried to contact the company, the only thing you can get is how to get spare parts or where to buy additional equipment. It is obvious this company has no intent on customer satisfaction or input.

Troy-Bilt Weed whip was used very little as we have had a drought and nothing to weed whip. I used it 3 or 4 times. It won't run. It dies when I pull the trigger.

Let’s see. In 10/2011, the pulling wheel broke ($29) and then on 4/2012 the cable for going forward broke ($20). Then on 5/2012 the cable for making the engine run broke ($15). On 6/2012, the right plain wheel is cracked ($15). On 8/2012, the engine started to overheat. I check oil often and it’s okay, yet it just smokes hot. I think oil leaks from somewhere inside because I see small droplets of oil on the deck after running about 10 minutes. The bag attachment doesn't always close correctly and can blow bits of grass clippings out. If the side discharge plastic part is being used, it can just fall off if the grass is very high. I bought the product because it was made in Ohio, USA. So much for that thought.

The PTO cable on my Troy-Bilt Pony lawnmower has broken 2 times. These lawn mowers are very cheaply made. I would never buy another one.

In May of 2012, I got a new Troy-Bilt push mower at Lowe's. I got a one-year extended warranty because the woman said it would cover everything that could happen. Well it has been 3 months and the thing won't stay running. I had it sent off and paid Lowe's the $25 fee that I would get back if it was a defect. I checked at Lowe's about the mower and they said it was not a defect and my carburetor was gummed up.They said they could not fix the carburetor but could put a new one on for $130. I use the same gas can for all my mowers and have not had any problems. I told them to forget about fixing it. I won't be getting any more Troy-Bilt mowers.

I purchased a mid-range priced (well over $150.00) Troy-Bilt weed eater and it lasted 11 months. The repair costs and the fact you can only get parts from Troy-Bilt render it useless and disposable. I have a 20-year-old Echo that is still running, parts through Amazon are cheap and Troy-Bilt should be ashamed of themselves for selling trash that people get stuck with. It is going to the trash heap!

We bought our Troy Bilt mower at Lowe's in April 2012. It lasted 2 months. The belt came off the drive. So, we did not have a self-propelled mower anymore. When we started to take it apart to see if it could be fixed, we found out some of the screws had been screwed through the plastic front end of the mower and it resulted in the melting of the front, making it uneven and then eventually making the belt come off the drive.

The starter rope for the blower broke after about 8 pulls on the rope. The rope has a 30 day warranty. The impression is the machine will have a much longer warranty. Troy-Bilt refused a warranty repair for the rope.

This tractor is a pile of you-know-what. I bought it less than 2 years ago from Lowe's. First year it worked fine except the seat kept getting loose and was sliding. I bought it early September 2010, so I used it maybe 5 or 6 times. The next spring/summer we had nothing but drought and I used it one or two times. I have cleaned it every year for winter storage, draining the gas and even running the engine to burn off the rest. So it was a surprise to hear the warranty-listed mechanic tell me it was "bad gas" and that they had to flush out the fuel system and replace the needle.

This lawnmower lasted less than three months (five mows of a fairly small lawn) before it stopped working. It will no longer start. I bought a Troy-Bilt push lawnmower three years ago and it started doing the same thing after a year (approximately 15 mows). I continued to use it for another two years, but I had to take the plastic cover off and "mess with" the governor to get it started and had to do the same thing several times during each mow to keep the engine going. I thought maybe it was just a fluke. So, like an idiot, I bought a self-propelled Troy-Bilt and it started doing the same thing after five mows. I'm taking it back to Lowe's, but I doubt they can fix it permanently. I want my money back so that I can buy a different brand. My dad has a Murray riding mower and it's lasted him 11 years and counting.

I was very happy with Home Depot for a number of years and the staff service started to fall off. Also, building materials (2x4, etc.) started looking like inferior quality. I went to Lowe's. They bent over backwards to help me sift through good/bad wood, helped me load on the cart and helped me load the truck. The HD guys were usually nowhere around for that kind of service. Fast forward, I started going to Lowe's regularly. I bought a Husqvarna trimmer which works great after three years; but the pressure washers, not so much. The first Troy-Bilt had a Briggs and Stratton. It lasted three seasons before the pump gave out. It has a strong engine. It is now out of warranty so I cut my losses and got a new one with a Honda engine. It lasted halfway through washing my car with intermittent pump problems. They were hesitant about taking it back because there were traces of gas in the tank. Duh! Hello! They finally replaced it.

I bought this "thing" (Troy-Bilt Pony lawn tractor) two years ago from Lowe’s. It is nothing but a piece of junk. I also purchased a 3-year extended protection plan for $200.00. Lowe’s would not stand behind the warranty and neither would the provider of the extended warranty after only 3 months. They were always going to call back. I wore the phone out trying to get them to do something. This "thing" has caught on fire three times. The first problem was with the battery. It would not start. At that time, it was 2 months old. The deck had to be leveled. This was $100.00 for both the battery, leveling the deck and the pick-up and delivery.

I hate this lawn mower, bought this at Lowe's; have gotten it fixed twice. Always, it goes back to the same problem. I should have gone with the Honda one.

It is hard not to be really upset with Troy-Bilt and the quality of the product. The weed eater is not cheap, it is not rocket science as far as design is concerned and by now, most of the kinks in the system (weed eaters) have been worked out. Right, but somehow, this company has been able to put some great kinks back into the system. The design of the cutting head, which holds the line, is just not up to the job. So after going through two of their top of the line toys in a matter of a week, at the end of last season, we made a change to what turned out to be the Troy-Bilt weed eaters in a yellow case.

Troy-Bilt TB 57 Lithium battery trimmer - I purchased this expensive unit because I wanted a high quality product and didn't want to deal with gas or cords given that I have very little trimming to do. Troy-Bilt used to be known as a quality company. I used it 3 times the first year, 3 times the second year and started using it for the first time this year. I was still on the first spool of line that came with it from the factory. The spool, the spool cover and the part that spins at the end of the shaft that the spool and cover sit inside came spinning off, altogether. The plastic on the piece that spins is cheap and it just spun off the shaft, leaving a nut and the plastic shield at the bottom of the shaft, nothing else.

I purchased a Troy Bilt Super Bronco (model # 13AT609G766---37747; serial # 1Do15H10509--000003) quite some years ago. Since purchase, I've had annual maintenance problem, most years with no service. This has been the most problematic lawnmower that I've ever purchased. I have not received quality service/performance, with having to hire someone to mow my lawn continuously. As of this moment, it is out or service. I have purchased numerous belts as well as spindles and other parts. I am highly dissatisfied.

I bought this 2-cycle gas trimmer TB20CS not even 18 months old and unfortunately it stopped working. I checked the receipt and the ink on the receipt was fading but you can still see the information and barely the date of purchase. It's funny because when I called the main number for Troy, a guy, with the name Shawn in this company, said there's nothing he can do and that's not his problem, so they are not going to do anything to pay anything under warranty to fix this item. Also, he said that I need to go to Lowe's to get another copy of the receipt. I did that, but they can't pull another copy. Shame on Troy because I have all the proof that they were asking for warranty and they still don't do anything to correct the problem. Thank you Troy-Bilt for the good customer service! Way to go! I'm never going to buy another Troy item.

I bought this 2-cycle gas trimmer TB20CS not even 18 months and unfortunately, the ink on the receipt was fading but you can still see the information and barely the date of purchase. It's funny because when I called the main number for Troy, a guy named Shawn in this company said there’s nothing he can do and that this was not his problem. Also, he said that I need to go to Lowe's to get another copy of the receipt. I did that, but they can't pull another copy. Shame on Troy because I have all the proof that they were asking for warranty and they still don't want anything. Thank you Troy-Bilt for the good customer service! Way to go! I'm never going to buy another Troy Item.

I was using my Troy-Bilt grass trimmer (Model: TB495 / Serial Number: E248426) and the string got jammed. I checked the bottom part of the spool and found out that the cap cracked in half and the spool string was broken. I have been trying to find the replacement parts locally but every place I go don't carry it.

Troy-Bilt lawn mower - These mowers are put together very bad and Lowe's will not help. My mower is two seasons old; it is a zero turn. First, a front wheel came off. Then, the oil plug started to leak. I had to replace it with a solid plug. Now, I was mowing the yard and the motor came off. The bolts that hold the motor in place had broken off. I had to have the bolts removed and the bolt holes re-tapped, all this for a mower that cost $2800 and no one at Troy-Bilt can help.

We bought a Troy-Bilt self-propelled mower series 650 three years ago. I put no less than three drive belts on this stupid thing every year because of the way it's designed. I've basically paid for the mower twice. I would be embarrassed to be the engineer who designed this thing. It's no wonder China is kicking our ass. We don't take pride in anything American made anymore. I know this complaint is falling on deaf ears. That's why you can't contact vendors directly anymore because they just plain don't give a **. That is the beauty of free enterprise. Because of your ** poor designs and the failure to provide a more direct avenue for consumer complaints, I won't buy your product, period. I always thought Troy-Bilt was the epitome of American made! You're a ** joke!

I am extremely dissatisfied with the $600+ yard vac from Troy-Bilt. The bag on the unit looks like it was designed to be used to vacuum my living room not the yard. I used to have a Billy Goat that I loved but it was at the end of its useful life. It had a cotton bag plus a zipper opening with a screen backing for the grass and driveway and it would pick up everything.

Troy-Bilt TB90BC Weed Eater - I had an Echo Weed Eater for over 25 years and it never had any interruption in service, in fact it ran perfect and would start up every year. In 2007, I was in the process of moving and gave my old weed eater to my friend and neighbor who still has no trouble with it. When I moved to my new house in Western North Carolina, I purchased a new Troy-Bilt from Lowes. I had problems starting it after the second year. The spring assist cup came loose twice and melted the plastic all the way around and I had to get that replaced. Every year I have had more and more trouble getting it to start despite getting it serviced (out of my own pocket) many times. I called their customer service line and was told that there was nothing they could do for me because the warranty ran out. I do not recommend this brand to anyone! It is garbage!

We bought a new Bronco Troy-Bilt Tiller from Lowe’s in 2008. From the very beginning, it would sometimes yank back forcefully when trying to start it. Since I am new to tillers and since it didn't do it every time, I just thought it was something they did or I was doing wrong. I bought it late in the season so I didn't use it much. When I pulled it out in 2009, it did the same thing. Sometimes easy start, sometimes yank back.

I bought a Troy Bilt Series 375 push mower in June of 2010. It has been nothing but an issue since day one. I've gotten maybe 11 cuts of a 1/2 acre done with the machine and I’ve finally called it quits trying to correct machine from non-starting issues. I was surprised to read that Troy Bilt was turned over in ownership. I wished I’d known prior to purchasing.

This is a total piece of inferior junk. The mower deck has totally rusted through. It’s a 2008 model. Your price for a new deck is $159.00. I never will purchase any more Troy-Bilt products. Even the drive system for the self propel is made of cheap plastic. It’s a three-year old machine that’s ready for the scrapyard! Lowe’s should not sell this product to a good customer. Very bad product. No one should buy these mowers. It’s so bad the engine is falling through the deck. It’s unsafe to use!

I purchased a Troy-Bilt roto-tiller from Lowe's yesterday. I overlooked the owner's manual not being available and went online to get one myself. The model # is 21d-6m1011 with the serial number being 1j200k60501. I got the manual which did not tell me a great deal in English. Anyway, after spending over two hours trying to get it started without success, I called the Lowe's number for assistance. After going through multiple transfer calls taking at least 20 minutes, I finally got a person on the phone. I told him about my experience with a Troy-Bilt pressure washer in the spring when it had to be replaced, now, a roto-tiller that can't be started. Yes, I did say ** sorry Troy-Bilt stuff and he hung up. Now, I guess I'm stuck with two Troy-Bilt pieces of crap! Buyer beware of Troy-Bilt stuff!

My push mower is a lawn ornament because it won't work. I mowed 3 times, yes 3 times, and hit a tiny bump, which should not have done anything, but it bent the blade. Never in my 46 years have I had a bent blade. I fixed it, now it won't work. I will never buy another Troy-Bilt or MTD ever. I'm a widow and all I want to do is mow my yard like I have for the last 15 years here. I'm angry and dissatisfied, I will spread the word like wildfire.

Log splitter defect: I just got off the phone with Richard in your technical department about my cylinder that split. He said there was nothing you, guys, can do about it. I would think a seal or tube would blow out before the steel hydraulic cylinder.

I purchased the unit from Lowes in 2010, thinking like everyone else that TB had a good rep. I used the blower 1 time for maybe an hour (prob less) and started having a loss of power then it just quit all together. I was about finished with the job anyway, so I put the unit up till I had more time to deal with it. A week or so goes by and I pull it out and it cranks right up and runs. So, I put it away not sure what had happened. Got it out this fall, of course by now my warranty is out, (my fault) and cranked it and it ran fine for about 5 minutes then began the loss of power routine again. So I do some research and see that the ignition coil is a big problem with these, so I do some troubleshooting on the unit to find that is not my problem.

I bought a leaf vacuum. It ran for 2 hours before the engine stopped. Troy Bilt said I didn't put oil in the engine. The vacuum now is in China as scrap to make some more great products.

I have thrown the unit in the junk pile and issued a company policy that all Troy Bilt Items are to be disposed off and no Troy Bilt items are to be bought or allowed on any of our job sites.

I bought a Troy Bilt 2 stage snow thrower in 2010. I used it one season and this year it would not run. Per Troy Bilt's request (item is still in factory warranty), I took it to the authorized center on 12 December 2011. The service center said the carburetor is defective. It has been almost a month and it is still there. I called Troy Bilt back and discussed a replacement. They said take it up with Lowe’s. Lowe’s says they only have a 30-day return policy, “Take it up with Troy Bilt because we won't replace it if it is repairable." (I'm still waiting.) The manager of Lowe’s basically told me, “Too bad, so sad. Have a nice day!”

I bought a used 2005 Pony 17.5 horse motor. I have had nothing but bad luck! Paid $175.00 to rebuild carb, gas lines, all at tune-up. Within one month it started to get a little oil in gas, so I was taking it in. Glad I did because upon unloading it, it started pouring gas out of the side of motor. Lucky I wasn't cutting; probably wouldn't have noticed and caught on fire. Bottom line Troy-Bilt is junk! Please if you are thinking of buying Troy-Bilt, just save yourself the head ache and run away!

Bought a Troy Bilt 21" with a 7.75 briggs and stratton engine from lowes 2 years ago. This lawn mower is the worst piece of power equipment I have ever owned. I have used it approximately 7 times and the motor quit. Brought it to powers in Stormville, NY. under warranty and it still cost me $100. It ran once and I brought it back and they put a fuel shut off valve on it. It ran for approximately 30 minutes. And now the engine only runs at half speed.

I bought this pressure washer model 020344 from Lowe's about 1 year ago. The first time I used it, the water pressure would stop and the machine died. It would do that off and on for ten minutes.The second time I used it about 1 month later, the engine would not start. I took it in for repair, $50.00 later its okay. Then the third time which was yesterday, the pump froze up and would not push water at all.

I purchased a Troy-Bilt lawn mower from Lowe’s and used it several months. It did well up until 7 months later when I went to start it, and it wouldn't start. I took it to Lowe’s and almost two months later, they called to say it needed a new engine for $235. They indicated that it wasn't covered by warranty since I never put oil in it! I told them that is not true, and the technician then said, "You put oil in it after it quit running.” So, is this how they treat customers? That is quite an allegation to make, especially when it isn't true. Goodbye Troy-Bilt, hello somebody else.

About a year and a half ago, I purchased a Troy-Bilt Pressure Washer model# 020344, 2600 PSI. After about two months, I had to have it in for service because it stopped running. They told me it was a carburetor problem. They fixed the problem at no cost. A little over a year after the purchase, it again stopped running, a new carburetor for $125.00. Two months later, it again stopped running. Now the water pump is no good. This thing is a piece of junk and I will never again buy any Troy-Bilt products and will tell everyone I know not to buy anything from them.

My new Troy Bilt Pony caught fire today. It’s only the fourth time I have used it. Luckily, I was able to put it out. But what if I was not able to put the fire out and it was in my garage? My whole house could have burnt down.

Last mow of the year and mower caught fire with me on it. I was lucky. Mower was made February 2010. I bought it June 2010. Fire is not covered under warranty. No surprise from all the others I’ve read. No customer service at all. Was told they don’t know what caused fire; therefore they will do nothing about it. So I’m stuck with a piece of melted junk $1100.00 of junk. I don’t have the money to buy a new one. I have to mow an acre somehow next spring. I’m too old to push mow that much. . I’ve seen the complaints. How can they get away with it? They said they never heard of any fires. From what I’ve read here, they are lying. I and others could have been killed! Some customer support. They don’t care.

I went to Lowe's and bought a Troy-Built Bronco Riding mower. Thinking that Troy-Built was a reputable company with good products. Boy, did I get fooled. The first day, I checked the oil and that's the only time I have ever seen it full. It'll use a pint every time you mow. From day one, it has been hard to start (you have to remove the air cleaner and spray fuel or starting fluid in it to get it started). The first time I mowed with it, I ran over a small ant hill and completely destroyed one new blade. Within a month, I noticed the front wheels where starting to wobble. After removing them from the mower, it wasn't hard to see why. It had been put together without the inner bushings. Within three months, I was buying my first of many drive belts, at least 1 a year, sometimes two. Now, the transmission won't come out of gear and you have to shut it off to stop. Not a real big problem because it slings the drive belt long before you finish mowing.

I got a 6.75 self-propelled lawn mower about 5 years ago. Since the day I got the thing, it has been nothing but trouble. In less than a year, I had to get the carburetor fixed. The thing has not run right since then. The drive belt flew-apart, and now, the carburetor has gone again. I paid over $300.00 for the biggest piece of ** in the world. I will never buy another Troy-Bilt anything again, and I will make sure that I tell everyone I know not to buy one.

Thank you to all the previous posters on this site for relating their experiences with Troy-Bilt products. Years ago, when this equipment was manufactured by Garden Way Manufacturing in Troy, NY, this equipment was the Cadillac of the industry. Since Garden Way went out of business & the name was acquired by MTD Products, the overall quality has become, frankly, junk. I'm in the market for a new snow blower and will probably spend in the neighborhood of $1,000-$1,500 but after reading most of these reviews, it won't be on a Troy-Bilt. You have to ask yourself, "Why does Lowes continue to carry this plainly inferior product?"

I bought the Troy-Bilt trimmer with easy start string and used it 3 times. The cheap plastic inside the string assist broke and it cannot be fixed. Beware of Troy-Bilt junk.

Out of the box I had to take it to a repairman to get it to start. After no more than 6 [six] uses, the starter assembly is shot because of all the cheap plastic parts. After 30 minutes, on their website, I was told that this part was not available online. This is my last Troy-Bilt purchase.

I own a Troy-Bilt walk behind mower. One of the 12" rear wheels came apart so I tried to order a replacement. The wheels are almost $50 ea (with tax). The new mower can be purchased for $199. The prices for parts are a rip off.

I purchased a Troy-Bilt back pack blower from Lowes in 2006. This blower has only been used aproximately10 hrs when it broke at the beginning of summer, 2010. I was cleaning the garage and decided to check and see how much it would cost to repair, only to be told that the part is no longer available and the blower is now trash.

I bought the big red horse for $2,000 and I thought I was doing good. Then the pulleys flew out in the street with 30 minutes on it.I took it back, got another and now, between 30 minutes to 1 hour running time, it shuts down completely. Wait 3 hours and will restart only to do the same. When taken to the dealer, it seems to work fine, put it back in the yard, same thing. What a piece of junk. Do not buy!

I bought a Troy-Bilt TB90BC Trimmer, and thinking I had a good product, I also bought the attachments (edging and leaf blower). The second season I had it, the motor will not run for more than 30 secs or so. No one works on them, it's not worth it if they did.

I bought a Troy-Bilt trimmer (Model: tb575ss) two years ago. The head had to be replaced half-way through the first summer of use. It fed the string out automatically. I contacted the company and was told that the warranty would cover the repair. I took it to the authorized repair shop and was told that the repairs would not be covered by the warranty. The cost was approximately $40. That head lasted until September 2011 and is now doing the same thing. I never intend to purchase Troy-Bilt again.

I bought my Troy-Bilt riding lawn mower in May of 2010. It stayed in the shop for a month, waiting for a bracket for the deck. The valley pan gasket leaked real bad (put a new one on it and it still leaked) and there was also a leak on the exhaust. Also, it got caught on fire and completely burned up. I will never buy a Troy-Bilt again and I would like my $1,700.00 back. In the two years I have owned it, I have had nothing but problems with it. I bought it at Lowe's. It was completely burned to the ground, I just stepped off it when it was caught on fire.

We bought a rider mower a year ago and within months our driver belt breaks. We replace it and a couple months later it breaks again. A mower this new should not be having this many problems.

I have a yard that is less than 1/4 acre. I have mowed this yard for over 25 years with a Yazoo big wheel mower with the only cost being my replacing the belts two times. This was when it was covered by Katrina flood waters.

I bought a Troy-Bilt Super Bronco from Lowe's. I don't think that it is Lowe's fault but rather the manufacturer's fault. Within the first month of owning the mower, the drive belt broke. The parking brake would not disengage. And the mower was running slower everyday probaly due to bad belt. I got the belt fixed by warranty repair shop. They said that the parking break was fine. They looked at the transmission due to it running slowly and they saw no problems. When I got home, I tried it. I still got same problem. It would not disengage. The mower ran slow in drive and twice as fast in reverse. I started to mow. The bolt that goes through the tension pulley for deck blades broke. I could not cut grass. I replaced the bolt and I was running fine. Next year, I charged the battery and it wouldn't hold charge. Now mind you, all this happened in one year. I am now on 2nd year and everything except the mower speed and battery seems to be fine. I never had so many problems with a product before. I will never buy a Troy-Bilt again.

I bought a Troy-Bilt Edger, model tbe515. The crankshaft broke in half after just 10 hours of use. It was not used hard, just normal lawn care at home.

I bought a Troy Bilt pressure washer less than two months ago from Lowes.

I bought a Troy-Bilt pressure washer. I only used it one time for about thirty minutes. I tried to use it the second time, and the pump would not function. The motor dies every time we pulled the trigger on the sprayer. I took it back to Lowes. They informed us that we had owned it for 34 days and that they would do nothing to help us other than send it out to a third party repair shop. Two and a half week later, we had not heard from anyone. So, we went to Lowes; they gave us the repair person’s number and we called him. We found out that Lowes did not even call or let him know about it for two weeks after we took it to them.

I am writing because I am trying to get my serial numbers for my Pony Troy-Bilt riding mower, but no one can help me. I sent in my warranty information, but I cannot get any information back on it. My mower was stolen and I need my serial numbers for the police report, but everyone tells me they can't help me. I think this is pretty sad. This company has such poor records!