Troy-Bilt Reviews

I purchased the Troy-Bilt Storm 2410 snowblower in 2020, and unfortunately, it has been nothing but a source of frustration and recurring expenses ever since. Over the past five years, I have had to replace the carburetor every single year. Despite meticulous care and maintenance, this machine has consistently failed to meet expectations. Here’s a detailed account of my maintenance routine to highlight how well I’ve treated this equipment:

I bought a troy built snowblower 2 yrs ago. Worked once and never again. I changed the spark plug gassed it up, and nothing happens. Sputters for a few seconds then stops. Do not buy anything Troy-Bilt. Their products SUCKS!! I now have to save money to have it serviced and I'm on a limited budget. I did anything and everything to get it to start. A class action lawsuit should be filed against this company, they could care less about their products or customers. Customer Service is a joke. Get disconnected every time I call. Don't buy anything Troy Built. You'll regret it.

Storm 3090 30” 2 Stage Snow Blower. Bought 2 years ago, needs the worm gear replaced on the auger transmission! I’ve not hit any ice, all heavy wet snow but mostly light dry snow. Went to use it the other day and nothing! Checked and it took a couple tries to find out the augers weren’t spinning. After some research, I figured out the worm gear was stripped and apparently this is common. They are not built to last. Last MTD product to cross my property line!! Highly doubt there is warranty on it.

Terrible customer service, Broken snowblower in box from Home Depot, Troy Bilt won’t replace stated take back to store, Home Depot is like, "We can refund your money," Black Friday sale and of course sale is over. Kept broken one and kinda fixed it myself

The biggest pile of junk I’ve ever bought. Ran 3 times, and never started again! I took it to a repair shop and was told if he was to work on it, I could lose my warranty. I tried contacting customer service/warranty department, and they never would get back to me! Never buying a Troy-Bilt again!

Purchased new trimmer from CT. Opened the box and tried to attach trimmer unit to the power head. The trimmer was defective. Called the co. who sent me to a repair shop. They kept the unit for thirty days and did nothing! Called the company again and was told that this was a warranty issue and that they would not supply me with a new trimmer unit. Wonderful! Brand new unit, defective from the start and they basically ignore you. Garbage product. DO NOT BUY!

My review begins with the weed trimmer lasting less than a month before a large cloud of smoke is emitted and it completely stops working. I call Troy-Bilt warranty. They give me options on where to take it and issue a case number. 3 of the 5 places no longer conduct warranty work for Troy-bilt. The place I took it tells me that they get an average of 1 or 2 a week in for repair and that they are poorly made and do NOT sell them in their store but are obligated to take them because they are part of a company whose products they do sell Cub Cadet. They take a look, and call me back stating that there was a bearing failure and there is metal in the crankcase and cannot be cost effectively repaired, and issue a work order to process my warranty.

Stay away from this brand. They have no customer service. I called twice to track my delayed order and they made me stay on hold for over 50 minutes without picking up phone. They put you on hold with music and that's it. I ordered Chains for my chainsaw and I did regret that purchased this brand because I was forced to order parts online and they are expensive UNLIKE other brands where you can find in Home Depot and Menards. Stay away, to save money and time.

Let me just start with, I was so excited to acquire my brand new lawn mower tractor for my brand new home. Delivery was made on timely manner. Driver did mentioned that some parts were underneath the tractor. No help to unpack test or make sure everything was there. I had to find out after an hour of unpacking that the seat, keys wheel and I don't know if any other parts that should be included was missing.

DO NOT waste your money and time on this piece of junk..unreliable, aggravating to even try to repair... Just want to save you all from what happened to me when I bought this ** from another retailer..

I've owned 2 of the 4 stroke weed eaters. With electric start options. The engines do run good, to rewind the line is simple. Pull starter has failed multiple times, prongs break off. Good thing the back up electric starter that is handheld is only a few hundred feet away. Oil sight housing started leaking out the seal. Bought replacement and it leaks also. I'm just going to go buy a Stihl 91. With what I've spent on parts repairs for just the pull starter and oil sight I'll save money. Not worth the repairs. Parts don't last a week.

I bought a lemon! I should have bought a lawn mower from a box store. I bought it a month ago, and it has been in the shop twice. The first time we used it, it started up okay, started to smoke and then shut off. It took 6 pulls to start and then stalled again. So after being on hold for an hour, I was told I could not get a refund. They repair not refund. So I had to bring it an authorized dealer. The shop looked at it ran it for a while and said it was fine, we tried again to mow the lawn. This time it starting to spout out black smoke. I sent a video to the shop and they said bring it in. Well they said the gasket was blown.

If you ever want to talk to customer service about a problem you may have, be prepared to be on hold for at least an hour. If you order a part it's not too bad. But it takes between 1 hour to 1.5 hours on hold to talk with anybody. After all that hold time they sent me the wrong part and I again had over an hour wait to talk with someone then they charged me shipping again on a part they screwed up on. Will not buy Troy-Bilt ever again.

First time I've ever bought one, my dad had a Craftsman for about 10 years. All it ever needed was belts and blades....I've only had this one brand new for maybe 2 years and breaks down and falls apart 2 or 3 times within 1 yard mowing....I spend more time running and ordering parts and fixing it than I do mowing. Will never buy one again.

I had a Troy-Bilt weed eater for 7 months after the 7 months it wouldn't work no more. They gave me their name. I played games with them for a month and a half trying to find somebody to work on because they have no authorized dealers around here. They said they'll find me. It's out in 10 bucks too by their corporate office. They want me to drive out there. I just want to say I'd give him a negative five. They're supposed to call you back. They don't call you back is everything is under warranty and they will not cover it and this is my complaint and we'll try to find somewhere else put a complaint on these people. Very very negative people. All they do is lie.

I purchased this rider a year ago. I have only been able to mow 5 times in that year. It is back in the shop again for the same problem that was supposed to be fixed when picked up 1 week ago. What a waste of time and money. Oh yeah, repair time for warranty work is 4-6 weeks. Pass this brand up.

I've been cutting grass for over 60 years and NEVER in my life have I come across such a totally worthless piece of garbage. Look at the ratings!! 91% of owners rate it at or BELOW the lowest rating possible. Some smart lawyer needs to put together a class action suit and help us recover some of the money lost in making such a horrific purchase. If you are considering this crap company for your mower then you need your head examined.

Hands down the worst product support I have ever experienced. Waited on hold for about 1 hr 30 mins before giving up. I will NEVER purchase another Troy-Bilt product and I will be sure to share this experience with anyone I know. They have 0 customer support other than their chat bot and from what I can tell, a customer service number that you can't even get through to anyone. DO NOT BUY TROY BILT!!!

Will never order anything again. 3-5 business days took 14 business days. Horrible customer service. Was on hold for almost 45 minutes and finally hung up. Sent the package back via UPS. I have to pay to ship it back because I couldn't get in touch with anyone to issue an RMA.

10 days since I placed my order. After a lengthy time on hold. The customer service rep tells me my order is being processed. No answer to when it will be shipped. She tells me it takes 5-7 days to process the order. Another 5-7 days to ship. That I will receive an email when my order ships. I would say Troy Bilt has horrible customer service. Don’t expect anything faster than a slow boat to China on receiving anything you order.

Never in your life buy anything with Troy-Bilt on it. This company is sorry. I had my push mower less than 5 months and here it is messed up and I've called them to stand behind their warranty and they have not. They keep telling me to take it to a shop and the shop keeps telling me the same thing that it cannot be fixed and for me to contact troy bilt for a replacement so I did. They tell me to take it to a shop so do not waste your money on this company or mowers.

I purchased a new Troy-Bilt Mustang rear tiller in July 2023. The piece of garbage literally fell apart on the first use. The shifting worked very stiffly and took significant effort to get it to shift at all. The belt pulley assembly also fell apart. On the second use the whole shifting assembly completely fell apart. It had to be completely disassembled and reassembled with new parts. On pickup, still does not shift smoothly. DO NOT BUY ONE OF THESE!

You cannot call or chat with anyone on the site. So if you order a part or need to order a part, you can’t talk to someone if you need to. I’ve tried for 3 days both phone and chat so I can’t use my mower because I need a certain part and need to ask a question.

The worst customer service experience of my 57 years. There is no one answering the phones. The chatbot will not connect to an agent, and the "authorized" dealers have no clue how to advise. Please take the full amount of whatever you are considering purchasing, in cash, and light it on fire. It will be a one hundred percent more rewarding experience than dealing with this shady company, and their shoddy merchandise.

I would give this company zero stars if possible. Their customer service is the worst that I have ever experienced. They are virtually unreachable by phone every time I have tried to call. After giving up trying to call them, I waited 25 minutes for a live chat session. I wanted to cancel an order for a lawnmower part because I ordered it on Thursday and it still had not shipped out by Monday afternoon. The customer service person that I was chatting with told me the order could not be canceled because it was “already prepared for shipping “ and would ship out Monday evening.

The mower was delivered with a bent deck adjustment lever. After 50 minutes on hold they told me it probably happened during shipping. Based on the severity of the bend of hard steel and way it was packed, it had to have gone in the box that way. They transferred me to a 45-minute hold to get a claim number and a local dealer to get it fixed. The local dealer said he hates dealing with Troy Bilt because they are slow to pay, reimburse low and don't ever pick up the phone. They took it only because they knew me. I called yesterday after 2 weeks and they told me they got a message 2 weeks ago that the axel was on backorder and they would ship when it arrived. Meanwhile, I'm $100 into mower rentals and I actually own a mower.

I buy 946-04519B 59-inch Drive Engagement Cable - one week after I receive my item in Quebec... no shipping confirm or tracking... but I receive a good part, at a good price... perfect fit 1 hour change the wire.

If you order a part or accessory, it will show as "in stock" and the company will not deny it is in stock. But, they will take weeks to send it to you. Even though they took payment for the part and for the delivery service. They are the worst!

Ordered replacement parts a week ago. Spent 2 hours on the phone with customer service to cancel the order. They actually refused to cancel the order even though it had not even been processed. They charged my card for it though. Have to contact the credit card company to dispute it. Buying a John Deere now.

After finally getting ahold of them the parts person was able to help me get the part even after a long hold time. He was very helpful and I don't blame him. I blame the company for not hiring enough people to actually answer the phone.

I bought a Troy Bilt Mustang rototiller in November of 2021. I’ve used it maybe twenty times in my garden. It started giving me problems and I’m being told by a certified repair center that the transmission is bad. So bad in fact that it’s not worth fixing because the repair will cost more than the two-and-a-half-year-old machine is worth. The tiller comes with a two-year warranty that expired six months ago and of course there’s nothing they can do. Never buy Troy Bilt. Their product is garbage and their customer service is the same.

There are no words strong enough for me to describe my disdain for this company's customer service practices--unreachable. Unfair and deceptive trade practices. I just bought $4,000 worth of equipment from these bozos and they can't send a confirmation email. Online chat is a stressful joke, and nobody answers the 800 number. Screw these greedy nitwits.

Bought a new Troy-Bilt tiller. Piece of garbage. Parts missing. One tire had a big slice in it. Can't get a hold of anyone in warranty department or anyone else. On hold over 2 hours. I thought Troy-Bilt was a good company. Wrong.

Worst company I have ever dealt with. Their Customer Service is non existing. I ordered a riding lawn mower. Took 14 days to ship only to have freight company fill out their bill of lading incorrectly and ship it back to the factory. Have spent over 20 hours on hold only to finally get an agent who could not help me and transferred me to a supervisor who never picked up the phone!! It's been a month since I ordered this mower and have not received an email or any correspondence for a of over $2,000.00 credit due me being I never received this mower!!!!

We ordered a new mower. Paid $5500 for the zero turn. We received the mower and the seat is ripped, bolts are broke off in spots on the mower, the one side is damaged. We have spent hours on the phone trying to reach someone. Finally talked to a guy who claimed he was corporate and he was going to take care of the situation (his name was James). Told us to email him pictures and the serial number. Then he emailed my husband and told us to call customer service. We can’t seem to get anyone to answer the phone. This has been the worst buying experience ever. The wait time to talk to someone then get lied to by someone is so crazy. I do not recommend buying anything from Troy Bilt. I want a refund and then to pick up their mower.

I have tried twice to purchase a yard vacuum/chipper online. After waiting 2 weeks and not receiving anything I looked and saw my order had been canceled without any notification. I tried to call their customer service number and finally hung up after 1hr and no one picking up. Then I tried live chat with no success. I placed the order again and it looks like it's canceled again, but can't tell. Same rigmarole calling customer service again. Finally got someone in live chat that said they didn't know why the order was canceled and to call customer service.

Just hope you don't need a part from them. It will take you forever to reach someone by phone. They tell you 5-7 days for standard shipping but it's actually 5-7 days after they get around to shipping it. After a couple days of not receiving shipping confirmation I contacted them and was advised, "We are still processing... It may take 4-5 days before we actually ship."

I purchased a Troy Bilt 272 CC 2 stage snow blower on Sept 21. 2023. Delivered Sept 24, 2023. Started after delivery to see if everything ran. First used Jan 11, 2023 after fluffy but heavy snowfall. Used again Jan 22, 2023 to clear small drift, Engine made a loud clanging noise and started to smoke heavily. Contacted Troy Bilt as per warranty information. Subsequently picked up by repair shop. Was informed that the crank case was filled with gas. Also informed that this snow blower has a carburetor that will start leaking once the temperature gets cold and TROY BILT WILL NOT COVER UNDER WARRANTY.

I bought the riding lawnmower. 1st time using it, the headlight caught on fire. Luckily TSC replaced it. Next season. Engine blows. Barely used the mower/ had it a year. Customer service says take it to a shop. They said something was faulty on the mower and that's what blew our engine. They will not replace even though it is still under factory warranty. DO NOT BUY TROY BILT!!!! We never will again. Spent all the money we had on in, waited A MONTH to hear back just to tell us too bad.

I have no complaints regarding the lawn mower that was purchased many, many years ago. In fact, the motor is still running like a top! The issue was with the deck...it rusted through. Given the age of the machine, this can be expected, but I hated the thought of getting rid of it, so I attempted to purchase a replacement deck. Went online, found the correct option, paid for it...easy peasy! I received an order confirmation email, stating that I would be notified when it shipped. After a prolonged wait, I tried several times to contact Troy-Bilt customer service. WHAT A FREAKIN' JOKE. The auto-attendant was useless, repeatedly routing to wrong department.

New leaf blower used only 3 seasons to clear rain gutters, about 6 hours max, started this spring, ran to the near-empty fuel tank, refueled, failed to start again. Certified mechanic pronounced faulty carburetor. Cost nearly equal to replace the unit. Troy-Bilt, said, "Too bad, it's out of warranty."

Yes, I got my Troy Bilt weedeater from Tractor Supply about 2 weeks ago and it is already messed up. Well I called Troy Bilt and they said, "Take it to their service center." Well I did and they took my weedeater a part and then called me to go get it and told me they could not fit it so now nobody wants to mess with it because it is already messed with. So how do I get my money back or a new weedeater?

I have had more issues with this mower. I bought it 2 years ago. First year no problem. After season it had been stored in the garage. So far this year, pull string broke then noticed screw was loose and coil was unraveling. Now I think the carburetor is already shot. Not sure. Paid around 300$ for this. Maybe I'm spoiled after my Honda ran 10 years with issues.

I first attempted to order a riding mower from Troy-Bilt on 5/31/23. No email confirmation was received but charge was seen on the card. On June 6/8/23, still no mower in sight so, after several disconnections from the online chat, I finally got through about an hour after I began trying. This person was not able to help and told me for more help to call the customer service line. He gave the number listed on the website. I called the number. Sat on hold for 20 minutes, not great, not horrible. Got through, gave a summary of what was happening and what I was trying to do. Silence. "HELLO? Are you there?" She finally takes me off mute and says, "I'm sorry, say that again." Are these people just chatting with each other while we wait on hold? Seems that way. I tell her again what's going on and she said she couldn't help me and told me to call a different number.

I’m writing this on hold for 40 minutes now. This is my third call in 2 months all the same. Auto system will not work with my order. I’ve heard how important my call is 3 times a minute for forty minutes now, important to you? Really? I’ve yet to speak to a live person, I’d rather call the IRS.

Don't buy anything from Troy-Bilt. They have their own return policy so you can't or it's almost impossible to return something back to the store you made your purchase. We bought a self propelled mower from Menards, and the function is not working at all. We keep getting the runaround by the store and have not been able to use this mower and it's self-propelled function that we purchased on May 6, 2023. Never again will we purchase anything that they make and I wish you luck trying to get anywhere with their products. They clearly do not back them up. Customer service has sucked all the way around from Troy Bilt to Menards.

I bought a 21 inch Variable speed self propelled gas lawn mower in 3/2022. It worked twice. The transmission is stuck in gear. It’s junk. Home Depot won’t take it back. Just don’t buy these products. The customer service for Troy Bilt is horrible too. I called and waited 45 minutes to talk to someone. What a joke.

I WILL NEVER, EVER, UNDER ANY CIRCUMSTANCES PURCHASE ANYTHING BY TROY BILT. Purchased 2 cycle cultivator model TB225. It did not run properly the first time I used it. I wore a blister trying to start it. Then when it started it stalled and would not start. Called Troybilt customer service. Was given bad information from them and it just goes downhill from there. How can you purchase a brand new item, find it does not work, then be told basically best of luck. I'M TELLING YOU, DO NOT BUY ANYTHING FROM TROY BILT. TRUST ME.

If I can give zero star, I would! Never dealt with a merchant so terrible. I bought a Pony 42B lawnmower. It arrived with damages to the hood and blade guardrail. I sent photos and asked for exchange. However, I was told it was the last one in stock. Told me that the damages are cosmetic and offered me a 10% discount. I accepted it with a condition of “no major problem with the product”. Then I add gasoline and turn on the lawnmower, it did not work at all because the blade caught in the damaged guardrail. It is clearly not in a working condition. I contacted the merchant again to request a return or an exchange. They REFUSED saying I already used it. How could I know the product is not in a working condition if I did not add gasoline and turn on the engine?

Notice to Quality Control & Design Dept.!!! In reviewing how the transmission was made at the Troybilt/ MTD Plant, If you look at Page 12A-A1BP723 TB200 (2022)- Drive!!! Look at the way the Right front gear has NO locking Screw to hold it in place like the Left front gear has, which means that the only thing holding the gear in place is the inside of the Plastic Drive Wheel??? Very poor design!!! Took the mower to an Authorized Troybilt Repair shop & was told that he couldn't fix it without getting a "REPAIR ORDER" from Troybilt!! Had a 2003 Troybilt 22in walk behind mower with the same transmission setup & both gears were locked with Lock screws!!

Needed new skids (shoes) for snowblower. Service department was very quick w/ the shipment. Excellent service. Right part every time!!! I will definitely keep ordering from them for all my needs. Good job.

For the price it should be fully hydro. Doesn't cut in reverse, real pain. Front tires are small so they slip on modest inclines. Tiny battery is junk as mine is only nine months old and wont take a charge. Would definitely not recommend.

Bought a Troy-Bilt Storm 2460 snowblower from Home Depot in December 2020. Used it twice during that winter for less than 2 hours. Worked well and started easily. Ran engine dry for storage as recommended. First big snow of 2022 on a Monday morning, went out to garage, gassed it up and tried to start. Spent 2 hours screwing with it and couldn't get it start. Could not smell any raw gas coming out of exhaust. Neighbors came over to help, sprayed ether into air intake, cranked, started, ran for about 3 seconds. Couldn't get engine started and running sustained. Tuesday morning called Troy-Bilt "tech support" spoke to a young lady named Taylor, she said to remove carburetor bowl and float and clean with carb cleaner. I asked her if doing that would void the 3 year warranty and she no because carburetor maintenance is part of "normal" maintenance and this type of problem was a common problem.

Bought Troy-Bilt back-pack Leaf in October, and was the best lawn maintenance product I ever had. Despite following all the instructions to the "t" (new gas, correct oil, right mixture,etc.), the 5th time I used it, the engine made a clunk and wouldn't start again. Menard's wouldn't replace it and told me I had to take it to an authorized Troy-Bilt service center.

The original steering on both my unit and my neighbors failed after three seasons and also after only one season after mine was replaced. Across three years of trips to the service center we were advised by the local serviceman that he had half a dozen units in for the same problem every season. After multiple contacts with Troy they said and I quote "It's out of warranty, you will have to purchase parts and labor." Don't be misled by reviews written during or after only one season. Don't buy Troy.

When I first bought my home a few years ago I bought a number of Troy-Bilt products for the lawn. I want to go on record that "Troy-Bilt Lawns Products are Garbage" From the String Trimmer, the edger, tiller, to the Lawn Tractor, every single one is rubbish. By the way, the name Troy-Bilt, is misleading. They do not build one single product. They buy the cheapest equipment they can find and slap their label on it. Their support is worse than their products. I am going to try and offload my garbage Troy (didn't_) bilt lawn rubbish at my next garage sale, and use the funds to buy some real lawn equipment. I have found that of all things, Walmart's Black Max outperforms Troy-Bilt hands down at half the price. I replaced the Troy-Bilt string trimmer that failed as soon as it was out of warranty, with a Black Max and have never had a single problem. Bottom line, I wouldn't wish a Troy-Bilt product on my worst enemy.

Do Not buy this product. Had my old Troy-Bilt 42in ride on mower for years and put hundreds of hours on it. Ran like a champ. Recently I blew the transmission so I decided it was time for a new one. Bought one of the Troy-Bilt website and took 6 weeks to get here. Did not work for even one mow. It would run for a few minutes then quit. Start again then quit. Called Troy-Bilt up and said once you put gas in the machine it is considered used and they cannot take it back. They suggested taking it to an authorized dealer which I did.

Reliable and dependable lawnmower. It runs smooth and munch lawn as you mow your lawn. Therefore prevents you from having to rake cut grass and saves a lot of time and it's also returns to soil. It also operates well. As long as you keep up with engine oil and clean out filter at the end of day.

We bought our Troy rider several years ago used, it had only been used a couple of times before being sold to us. The gentleman bought the Troy for his wife and she wasn’t interested! It has been a great mower for us but this past year, my husband has been using it to mow several properties, two that are an acre and one three acres. This is putting extraordinary wear and tear on the Troy mower. It’s handling it but I am concerned that it will start having issues in the very near future. The Troy mower does an outstanding job on our lawn. I like the Troy products and if I had the money would definitely buy one again!

Built well, long lasting. I have a zero turn rider and it is awesome. Gets through high grass and cuts even. Each year the machine is serviced. I would buy the same machine in the future.

This Troy-Bilt pony riding mower. Had to have something replaced every time it was used. As much in parts as we paid for it new. We replaced spindle bearings so many times the man at the part store knew me when I came in the door.

The old mowers by the actual TroyBilt company can't be beat; I'm still using my 17 year old zero turn. The Troybilt name was sold to the company that sells all the other brands sold at Lowes/Home Depot etc., the mowers sold under their brands, including the Troybilt name, are nothing but crap. I had one fall apart the first day I used it, steering wheel came off in my hands and the steering mechanism was destroyed.

I bought the TB30r, it is great for a small area, like 1/2 of an acre. Anything more, go bigger. I went through 3 drive belts, because, my grass was too thick and kept jamming the blade. Other than that, all was good.

My brother has this type mower. Its comfort, its cost and its work makes the difference for me. Also its size and different functions easy to use and light weight. You really need to try it out. You'll love it.

Troybilt is the best lawn and garden equipment for you to use. It's been around for a long time and trusted name. My first rototiller was in 1962 and still runs fair. That's why I would recommend the best.

Bought the mower in 2018. Still working great. But did have to replace the battery. Also had to repair two of the tires. Thinking the company could improve on the tires. I like the spin off oil filter, makes servicing much easier. The safety features really do the job. I once lost control while mowing over a slope. I slid off the seat and the engine shut down immediately. So glad this mower had these safety features. Great product. I would recommend to a friend.

Best mower for a Zero turn. I highly recommend this mower to anyone who is looking to buy one. We have the Mustang and we mow a few acres with this mower. All it needs is a radio, lights and a canopy and we are set for life. Thanks Troy-bilt for making an awesome mowing mustang-machine.

I bought this mower several years ago and found it to be reliable, usually needs upkeep, oil changing and from time to sharpening the blade. I would call my local Lawn Mower Headquarter and have them pick it up.

I use a Troy-Bilt riding mower for work and love it. The mower cuts better than any we have used in the past. The zero turn feature allows for easy maneuverability and cutting. Whenever there are any issues with it, the company readily sends out someone to repair it.

The new (for me) fuel/carburation system SUCKS! I am having to crank the engine up to 20 times to get it to start. That is unacceptable. I just looked up the company's ownership and found out why. MTD is the name I associate with Walmart mowers, i.e., cheap. I shop at WM for everything but their mowers. So after 20 years of brand loyalty I will get through this summer and get myself a new mower. Thank you very much you TURKIES!

I purchased a 2020 Pony lawn tractor (42" deck) and from the start it was awful. The engine smoked from day one. My fault for not taking it back then but I thought it was because it was new. Not so. It burns oil. The cutting deck didn't have the anti-scalp wheels. Not only that, but there are no wheels available for this model. Really?

I submitted a review to TroyBilt's own website (review I posted is below) then I received an email from TroyBilt stating It did not meet their "guidelines", Apparently they only allow the patronizing reviews and not the truth. "Doesn't even deserve 1 star. Bought on line through Home Depot. Didn't even cut 1 blade of grass with it. Supposed to be 4 wheel drive but the front wheels won't engage. When the motors' running the wheels lock and it won't roll backward, and when the motor is running and levers to engage wheel are untouched the running mower lunges forward at will. This thing is junk with an accident waiting to happen."

I was gifted a brand new Bronco 42-inch, 19 HP riding lawnmower. Even with the seat all the way up, the pedals are impossible to reach. The pedals cannot be adjusted so this is basically USELESS for anyone of my size (I am 5'0" tall). I have had several brands of lawnmowers and this is the first one that is impossible to adjust pedals to meet my needs. This company should be required to put a height requirement on the lawnmower. You will see many reviews from others who have the same problem. Evidently someone must be at least 5'6" to use this mower. Shame on you, Troy-Bilt!

I Owned a Troy-Bilt Bronco (2005) model. Used it for 15 years it. For all those years it work very well. Now, It was time for another one So I bought a 2019 Troy-Bilt Bronco. After one year I need some Major work done. Trying to secure a Authorized service center is a royal pain in the butt. Apparently no one knows how to fix these things. As a result of this will be my last Troy-Bilt anything. So check your service center location before you buy a Troy-Bilt Machine Of any kind.

I have had this Troy-Bilt riding mower for a little over a year. In the spring before mowing season. I took the mower in to have it maintenance, oil changed, blades sharpened etc. in July the motor started smoking. Took it into the shop that maintenance it in the spring. Troy-Bilt is refusing to honor their warranty. I will recommend this company.

I bought the Troy Built 42" riding mower/garden tractor in 2018. It cuts well, has held up to almost 3 seasons so far and with the exception of needing to buy a new battery after season 1 it has done what I expected it to do. This is only used for the front yard, because I bush hog most of the rest of the 10 acres we own.

It's an OK mower for the price... Cheaply made but fairly durable... Optional items like baggers are overpriced without a reduced price when purchased with mower. As noted, price makes them popular with home owners not wanting to make a major investment in lawn care.

I'm a woman and never had a riding lawn mower but as I get older because of the size of my yard, I knew I needed some help. I was a little afraid at first but it was not bad at all and easy to handle. Greatly grateful I made the choice for the purchase.

I can use my zero radius to mow my place and I keep the 2 lots beside me mowed just for curb appeal. They are vacant. It would be a 2 day job without my mower. I can do it and be done in half a day. I wouldn't take for my machine.

The model I am reviewing is the Pony. My basic needs are met with the mower. It has fairly comfortable seating and the controls are easily within reach. Not as quiet as other mowers.

I ride this twice a week on my lawn and then my elderly neighbors. Perfect cut every time, with an excellent turn radius. Pros: cranks right up, easy to drop the deck while under power, light on the gas to slow down & responds to a heavy throttle when needed. Stores with ease and can add a battery tender with a pigtail to plug & play during the winter months. Wheels perfectly sized. Cuts grass! Priced right for its use. Cons: Not a mulcher, deck should be at a 4 during the summer months. Never drop the deck to #1. Not hydraulic and must be in forward gear when you drop the deck or it will stall in reverse. Does not have a hitch nor a plow connector.

Troy Bilt is a well planned well built lawnmower. This lawn mower is tough and dependable. Each time I get out on my lawnmower and Cut my grass, it’s something you wanna look forward to. It’s easy to Craig and for two years now I’ve never had to do anything but change oil, put a little air in the tires and let her go!

I like my Troy-Bilt because it is built stronger than cheaper models. Specifically the front components used to turn the wheels. It starts up easily and has a plug that makes changing the oil quicker and easier. There is still some aspects they could improve though. The seat springs are too firm for lighter people and the button used to keep the blade spinning when you go in reverse sometimes turns off on its own.

Drive cable broke on my Mower. Ordered a new one on 7-12-2020. My card was charged on 7-25-2020. Contacted Troy Bilt and they stated that the part was on backorder until 8-26-2020. Checked back in today 8-17-2020 and was told by Hunter (probably a BOT) that it was now on backorder until 9-1-2020. This is a $15 part. I have since had to hire a lawn care company to take care of the cutting. An expense that I should not have to be dealing with. Ordered directly from the manufacturer and this is the response that I get from customer service. Worst customer service ever. They were quick to charge my card though. Never again!!!!

Some years ago I had a Troy-Bilt snowblower. It started once, and then never again. This is akin to the issue I have with this weed wacker. It regularly takes 40-50 pulls to get the thing to start. I only use special (expensive) pre-mixed and stabilized fuel, because I am certain that if you put regular gas in the thing you could just kiss it goodbye.

I purchased a Troy-Bilt Tractor (Pony) from Lowe's in the spring of 2016. I bought everything with it including the bagger for about $1,400. The bagger was a waist but that was my decision so on me but the Briggs & Stratton 15 HP motor has been junk. I have spent over $500 on getting it rebuilt. Now it will not start yet again. It acts like it has jumped timing. I have taken good care of this machine including using non ethanol gas. An oil change in the spring etc. NEVER AGAIN WILL I BUY ANYTHING TROY BILT OR BRIGGS & STRATTON.

Model TB230 - This is the most poorly designed self propelled lawnmower. My worst lawnmower purchase ever. It cannot pull the lawnmower thru the grass. It would probably work for someone who cuts grass every other day. I have it set on wheel setting #3. The self propel mechanism housing drags they the grass. Even worse if you want to cut lower. I practically have to push this thing around. Who needs a self propelled lawnmower that you have to push. Expensive machine that I'm not at all happy with.

I would strongly recommend that you not buy Troy-Bilt products directly from Troy-Bilt. Finding something as simple as your order status is impossible. Their chatbot says one thing and your online order status says another. The phone line is never open...just on hold... This time it's 39 minutes...nothing. If you want Troy-Bilt may I suggest finding a dealer who cares about customers.

I bought a new 196cc 4x4 lawnmower, Model 12A-N2M7563. It ran about 10 minutes before the rear wheel drive stopped working. This is a poorly made machine. Obviously the quality control is not there. No chat or support for this company. No service manual or parts catalog is available. The supplied manual has no service or repair information. A bad mannered lady at Troy-Bilt accused me of not putting oil in the motor. Oil was in the motor, and not relevant to the problem. I wanted to return the mower, but the firm does not do that. Warranty center is far away. Never buy this product. It's junk.

Most worthless piece of ** I have ever had the misfortune of owning. 4 cycle motor leaks oil out of the crankcase like a sieve, starter mechanism just quit working, and closest warranty station is 200 miles away! 3 year warranty is worthless if you have to spend a day to take it there, and a day to pick it up! Pure junk.

I purchased this tractor in the spring of 2018. It has been nothing but a headache. I use my regular push lawn mower or pay others. It is difficult to start and just doesn't run. Previously I owned a different kind of tractor that was easy to start, ran until the grass was completely cut. Loved it. Hate this Troy-Bilt Mini.

I done my research on the Troy-Bilt Super Bronco XP 50 inch cut. It's been a good one. The biggest problem is changing the belt. It takes two people. I got mine in July of 2017. Only got 58 hours on it. So far so good.

My John Deere riding mower finally gave out on me last year and I decided to buy a little cheaper which I did by purchasing a Troy Bilt riding mower. Bad mistake, this thing was a pile of junk from day one. Steering wheel was loose, reverse switch doesn't work, belts on deck won't engage without some help, transmission whines, mowing deck vibrates, bad battery and I could keep on. I will buy a zero turn Deere or something comparable, Beware. Don't buy Troy Bilt Products. The company shouldn't be allowed to do business. Would have given zero stars if possible. Warning!!!! Please Don't Purchase Troy Bilt Products. They are totally junk. Oh and please let me clarify. This was brand new mower!!!!!

The deck does not have the strength and durability. The push Mower is 4 years old (look at the photos). We keep it in the garage. The warranty is for the wheels 30 days! The deck 2 years! The engine 3 years! We would have to think twice before copying from this company!!!

Updated on 04/28/2020: I wrote a review in January about how Troy-Bilt wouldn't listen when I told them I couldn't get my mower fixed by the local dealer. I said it had a "draw or dead short". The dealer accused me of sabotaging the mower so I could pay for repairs???? I finally called Home Depot and begged them to take it back. They took my mower to their repair facility and replaced the solenoid for free. It was a draw from a faulty part. Hmmm where have I heard that before. If it wasn't for Home Depot standing behind the product they sell this mower would never have been fixed! Troy-Bilt is not a company that stands behind their product. Please don't waste your money. P.S. this took almost 7 month to get this mower running. I had to buy a $350 junker to get me by. The junker still works fine! Home Depot also paid back half of the $300 I'd already paid because this was supposedly my fault. I think I'll review them next!

I purchased the Troy Bilt 100 on yesterday morning around 10. It ran for 10 minutes and stopped working. The chord would no longer pull. I tried to YouTube and figure out the issue for over a hour before taking it back. Once there I was told it was a defective mower. So I upgraded to the 150. Got it home. It worked but my yards looked horrible. I purchased the mower to mulch the leaves. The mower did none of the sort. It simply pushed the leaves and "mulch" to the opposite side. Needless to say, after going to Home Depot 3 different times, spending over $300, and wasting over 6 hours of my life, my yard looks even worse than it did when I started. I still need a working mower that performs what it says it does, and will have to end up raking my yard anyway. Even the associate told me the brand is horrible. Next time I'll listen.

I have had a Troy-Bilt rototiller for 15 years and it has been great. Since I purchased the cultivator in June of 2018 I have had nothing but problems from day one. It has been in the shop more times than I have gotten to use it. Last time I called customer service they tried to make it sound like it was my fault for it not starting. They need to honor the warranty and when something is an obvious lemon reimburse the buyer. So for the 3 times I've used it it has cost me $144 each time and now I'm just suppose to be happy?????

I purchased this model for the versatility of having one motor for multiple tools and the ease of not having to mix fuel. For the first year it worked perfectly. However the following year I was blowing some leaves when I stopped to take a break, the pull cord was hanging out of my motor. I pulled it slowly and it just fell out in my hand. It was broken internally. I took my machine in for warranty and they said the pull cord mechanism had snapped the crankshaft in half. The entire engine had to be replaced. The repair facility replaced the engine but now could not get it to run. So they replaced the engine again. This process took over 3 months and I was denied a full replacement.

My big question is why do all the lawn mower companies follow suit. You have all begun rear bagging while making ** and sometimes no way to use a side bag or just mulch. The attachment to open up the side release of clippings while mowing is very very poor on almost every model and not just Troy-Bilt. I'll say this it started right up. I have used my new mower a couple times now and I do not like the way the rear bag is. I would prefer a model with no rear bag but they are very hard to find.

Lawn mower would not cut even at all. Took it back to Lowe's 2-3 times. Problem not solved. Lawn mower just sits in the yard. 1000 dollars wasted. Bought pressure washer last fall. Used 3 times and the next time we TRIED to use it wouldn't stay running, no wash product coming out. Took it back to Lowe's and they charged us 103$ to clean carbs. Troy Bilt products are to me are worthless. Never buy again!!!

We have had many problems with this riding mower since it was purchased. Today after using mower for a short time, turned mower off to go get a drink of water, came right back out to see the mower in flames. Quickly grabbed fire extinguisher to put it out. Had I not gone right back outside, it would have exploded as the gas tank is right next to motor. Or even worse it could have been back in the garage and would have burned down our home also. Mower is totally destroyed, be very careful if you have one and never never consider buying one! Very dangerous, could kill someone, burnt up quickly!

Took back to Lowe's to have repaired, 2 weeks later still there. I was to pay $69 for someone to pick it up from the store although I had purchase a warranty. I paid someone else to repair since it would take at least 6 weeks. There was a loud clicking noise but it worked, used it all of 2018. Early part of spring took it in to be repaired, warranty had just ended about a week. Also I pulled cable and it popped into. Had to replace and was told noise was because the Ready Start was sticking and kept engaging while I was cutting grass.

Just the facts! I bought a 46” riding mower a yr ago. This is the middle of the second yr and it won’t go into gear. I bought a gas power blower the beginning of this yr, used it 3 times and won’t start. I’m paying now to have it fixed.

This is a second home I've owned in the last 3 years with my Troy-Bilt Super Bronco 50 in. Troy-Bilt recommended service center for me at both of our locations. In both instances, if service center was over 30 miles away. When your lawnmower is broke down and they have to come get it. It gets very expensive. When ordering parts from MTD Troy-Bilt. They're not in a big hurry getting them out to you. Troy-Bilt is not the name or machine I grew up with.

The chipper is too much load for the motor to start with a pull unless you are Hercules; have been unable to use. I can't chat with the company because they don't have a chat. Takes forever to wait to talk with somebody at the company because they "are experiencing an unusually heavy load of calls at this time" or words to that effect. I want to get rid of the unused chipper. W

I bought my mower from Canadian Tire, brought it home and got it ready to use. It ran for a couple uses then wouldnt start. Had to clean the carb and it's barely run ever since. I used the correct fuel. The worst purchase ever. Emailed Canadian Tire and got 0 response. I'm very disappointed, I've never had issues like this with any other mower or snowblower that I've owned.

I bought a brand new Troy-Bilt 46” riding mower from Lowe's. My experience started out after it was delivered and I had to send it back due to damage. Then another one came and was rusting, then another due to damage and reverse not working. Finally got one that worked or so I thought. Last year the powder coating started to lift up and peel off in sheets. BTTW covered the cost of a brand new lower body, and hood, and some bolt hardware. It was gone in service from July until this year 2019 of February. Got the mower out of my shed to mow on April 25th, and it just stopped working. Then I noticed a manufacturer defect in the new body, that was causing the battery cables to rub. Then it would start, then idle up and down and smoke out of the exhaust. Reverse would work without the safety button being turned on.

Got this weed eater last summer. Only used it about 4 times because it was so hard to start after the first initial startup. So if I used it I would not shut it off. Even when having to add trimmer line. After several blisters from pulling the starter cord. And much frustration, I put it in the basement and used my 15 year old Sthil. This season I thought "It's brand new I need to see if I can get it going." I put in new gas and a new spark plug. It still didn't seem to be firing. After more pulling and another blister it finally cranked. I was able to get it to crank 3 more times that day with much pulling and many thoughts of throwing this thing in the trash. Now after all that pulling on the cord the pull cord is hanging up like the spring is about to break. I noticed that Lowe's no longer carries Troy-Bilt products this year. Maybe if they hadn't of carried it last year I wouldn't own this worthless weed eater.

I bought the Bronco version lawn tractor in 2013. Ran well for a while but never did give a smooth cut. Then last year (2018) it started smoking real bad upon start-up and running very rough until blades engaged and then engine would smooth out under that load. My mechanic replaced fuel filter, changed oil and filter, air filter, and fixed oil leak around drain plug. Runs better but still smokes really bad for about 5 minutes after starting. For comparison, I have a '97 Craftsman that still runs like a champ. Have owned this Craftsman, a Cub Cadet, a Murray, and the Troy-Bilt. Troy-Bilt worst one of the bunch by far, will not buy another.

I bought a Zero turn Mustang 34" last May. After 15 hours, it would not start, there was a part cracked in engine, had to be done during transport. Got that fixed told company, never offered me anything. Now I need belts, you can't find them anywhere. When I bought the mower, they never posted a warning saying no replacement parts available. This seems to me to be illegal. How do you sell new mowers and not offer replacement parts. Troy-Bilt is like the phony contractors that come to you after a storm, they take your money and leave. They should not be allowed to sell or operate in America. I thinking about getting a lawyer to see if they are liable.

Built to last 6 months or less. Last year I bought a Troy-Bilt lawn mower and pressure washer. Both have crapped out on me with less than 6 uses. They lasted one season barely. I stored them both indoors away from the elements. They never got rained on or anything. Checked the gas checked the oil can't get either one of these things to start.

Bought a riding mower AND a weed eater. Mower lasted 4 uses until it stopped starting. Took it to a repair shop, was told the carburetor went. Paid 200ish to get a new one and get it fixed. Weed eater lasted 3 uses. Pull string spinner broke, bought a Troy-Bilt drill bit that allows you start the weed eater with a power drill. The bit worked nicely 2 times, then the carburetor started leaking gas and wouldn't start. Bought a new carburetor and installed it. Go to start the weed eater with the drill then the bit broke and now spins both ways so it can't turn the motor.

Bought at Lowe's. Name is misleading because a number of units are all built by MTD who owns the name. My 42" tractor mower performs okay. The mower deck is difficult to adjust on irregular landscapes to avoid scalping. Model 13WN77BS011 @ $1000 did not even have mountings for deck wheels.

I got the smallest riding mower in mower because I have a small yard but it was still too big. However, I used it but the switch to the engine under the seat kept disconnecting. I sent it in for repair to the main repair shop for Troy-Bilt. Four weeks later, I got it back and I used it for 5 weeks and it the same thing happened again so I got rid of it.

Tried to solve a problem with my Troy-Bilt Flex. Never got a response to my question, was only given a part number. Had the Flex repaired by an authorized dealer and Troy-Bilt never sent the reimbursement check they said they would send out. Their customer service is absolutely useless. If you are considering Troy-built, "DON'T". If you do, Don't say I didn't warn you!

It only last two year. No help from Troy-Bilt or Lowe where I got it bad block. Do not buy Kohler. They just pass the buck. You will be without a mower and your money. Troy will not do anything. Do not buy a Troy. You will be sorry. Get a good lawn mower that will last more than two years.

This leaf blower is one of the strongest on the consumer market in terms of amount of air it moves. It does a nice job. I have had it for about 2 years and use it mainly to blow leaves in the fall: probably 20 hours/year. Just tuned it up, but after a couple of hours or use the clear plastic on the blower nozzle cracked completely off, making it unusable. Could not find just the parts I need to replace, I need to buy a whole new assembly at a much high price. Poor design or manufacturing as the plastic should be able to withstand the force of the blower, for more than about 40 hours. The blower was not stored in sunlight or exposed to chemicals which could degrade plastic. Seems unacceptable.

I bought a Troy-Bilt riding mower this May 2018. It's fuel Injected, no carb issues. Motor runs well, but battery didn't last the season. Mower deck is the poorest designed and build ever in history. Troy-Bilt engineers are clearly dropouts, that are still drunk. It can't cut grass over an inch. It can't be adjusted over 1.5 inches, so if you want to mow every 2 days, then this is the mower for you. Mower deck drops down on its own, and scalps lawn in many places. My lawn looks like it got attacked by a Renegade Flowbee. Never again will I buy or even use a Troy-Bilt product.

I purchased this tractor in August 2016 from Troy-Bilt.com. There was a minor issue after one month. Troy-Bilt covered it completely. So, I couldn't use it for 2 months. Since, then worked very well until September 2018. The acceleration was lagging. So, called customer service, told them it's just a month out of warranty but lost 2 months during earlier repair. The 1st rep was not very helpful and said, I should get it inspected at authorized repair center and they would review based on nature of repair. So, I hired a local technician, who determined it's transmission failure. So, I called Troy-Bilt, this rep said, "It won't be covered." I called again, and got in touch with an amazing gentleman Rob, who said, since I lost 2 months of service during original warranty, they will cover this one time, if it's a manufacturing defect. In all fairness, I said ok and transported it to the nearest authorized repair center.

I bought the Troy-Bilt TB 22/46 hydraulic lawn tractor in July 2011. Today is Nov. 19, 2018. Today the lawn tractor burnt to a crisp. I was mulching leaves when I shut the engine and emptied the leaf bags (also Troy-Bilt). I turned around to mount and start the lawn tractor and noticed a fire under the hood. I called the fire department. The fire department put the fire out but it had quickly burnt to a crisp. I called Troy-Bilt and explained what had happened and they offered me a 5 percent discount on my next equivalent lawn tractor.

Fuses have blow. Brakes do not work for any longer than a year, always need repair. Many new cables replacements. Forever need carb clean. Replace Transmissions now. This thing is only 5 years old. It is a big piece junk. Will not ever buy from Troy-Bilt again. A big money hole that is for sure.

Bought a Troy-Bilt leaf blower at Canadian Tire. If the product doesn't work you have to return to a dealer you can't return to the store. My leaf blower worked for two minutes and stalled. Tried again stalled. Looked at the unit and there was oil leaking out. Phoned the warranty line and they sent me to a dealer. Got there and they said it was three weeks before they could look at it! Really rude about it too. He called Troy-Bilt a piece of garbage. Phoned the help line back. They got me a dealer that would look at it about a half an hour away. Took it there. He took it - said the fuel filter was installed wrong in the factory. Said he fixed it. Took it home. Still the same problem - leaking oil and stalls. Stay away from this company. They are a rip off.

CHEAP: That best describes this Chinese-made 2,000.00 mistake. The mower chute broke at the Lowe's while their crew was loading it (also metal is so flimsy the back bent beneath the seat) and I had to re-attach the chute when I got it home. I use my tractor year round, and the cart that came with it had parts from two different carts (had to cobble it together). I haul wood from the pile to the back door all winter, so it doesn't get put away in fall. I noticed that (when started) it started running at higher and higher RPM's (couldn't decelerate it). I called Lowe's, waste of time, - and Kohler. The Kohler tech chuckled! 'Oh, that's the cheap Chinese Carburetors, they jamb-up if you don't drain the tank in the fall!' He recommended I turn it in for service, but when I tried was told it would be August before they could work on it (it was now May!) – OR - I could take it someplace else and pay to have it repaired (no reimbursement).

I am a disable vet so bought a Troy-Bilt Pony riding mower. Kept oil changed and filter changed. Still looks new. Was mowing and valves blew. Almost caught on fire. Called Troy-Bilt. They said, "Sorry we don't cover engine. It's a Briggs and Stratton. They only guarantee for 1 yr. We aren't responsible for engine". I asked if you have a contract with them for the engine then you should stand behind it. No they don't and don't care. Would never buy from them again. Engines within a yr start having problems buy John Deere at least. They care about all of their products. Poor customer service from Troy-Bilt. Takes your money and that's all.

Picked this mower out for my parents and bought the same model for myself after my mower died! Within 2 years dad was complaining about front adjustment dropping down. Found front axle was not holding in place, plastic tabs had warped and axle settled to side causing one side of mower being quarter to half inch low and front height adjustment to fall out of place easily. I found front cover 731-11699 and front height adjustment plate 787-01818-0637 online, not through Troy-Bilt, but genuine parts for parents' mower.

I bought this mower about 3 years ago. It was great for about a year. After that I had constant issues with it starting and running properly. I have cleaned the carb. Replaced may parts and have to do maintenance every time I want to use it. I will NEVER buy another. My push mower I bought 6 months ago popped yesterday and I think it may be the motor. I will tinker for a bit to see if I can get it going but will NOT buy another.

I bought the TB6044 XP trimmer in June 2018. Used it only maybe 10 times between June and today. I was happily using it in my garden and the engine just died less than 10 minutes into it. The pull string to start the engine just stopped working and it won't recoil back. I can't start the engine. Lowe's said the product is under 3 year warranty but they can't help me. I need to send it to a Troy-Bilt service. I am out here on my own.

Engine failure was not covered by warranty. Lowe's claimed lack of lubrication. Not true. It was lubricated per instructions in owner's manual. Engine was clearly defective. Lowe's unfairly refused to honor warranty.

Was looking for a rider. Went to TSC, waited and waited AND FINALLY left. Decided to go to Farm Store, seen Troy-Bilt, was happy what we saw and decided to buy it then... thanks. The ladies there were very nice.

About a year ago I purchased a Troy-Bilt weed eater. Several weeks ago I had to take it to a repair shop to have someone look at it. I was told that the cylinder or pistons (not sure which) had scratches on it and that it had low compression. The repairman stated that if he got it running again that it would just die for good after a few times of use. I use the recommended 2-cycle oil & gas treatment and have done nothing on my end to damage the unit. The repairman said that it was just normal wear and tear, and that it was nothing I did that broke it. After telling the repairman that it was still under warranty, he said good luck trying to get Troy-Bilt to replace it. He said that Troy-Bilt is a cheap machine and that they go out very easily. He also said that he had about 30 of them in the back that he was working on trying to repair.

I have never regretted a purchase more in my life. Lawnmower can do's. Cut short dry grass. Lawnmower can't do's. Cut long grass. Cut damp grass. Cut grass within 3 days of rain. I have had to watch Youtube videos several times in order to take apart and fix. Very cheap parts under the sleek cover. Customer support is no help.

I have bought a brand new Troy-Bilt riding lawn mower 3 years ago, and I have had problems after problems with it. I have called Troy-Bilt customer service, and I have tried to explain to them about the problems I have had with this mower, and they just keep giving me the runaround. This is my first Troy-Bilt riding lawnmower and my last one. I will never own another Troy-Bilt product.

I ordered a part for my Troy-Bilt Pony on a Saturday and asked that it be shipped NEXT DAY air. I was not told that they do not ship on the weekends, so I paid extra for no reason. When the part did not arrive by Monday, I made a call; they informed that they do not ship on the weekend, and that it had been sent that day. Two days later, I went thru the same thing; after their apology they re-ordered the part for me. It is now Saturday and I still have not part. THE PARTS DEPARTMENT IS SHAMEFUL and the department head should be REPLACED!

This is about Model TB6044XP Trimmer is junk. I have had this Trimmer for 2 or 3 years and used it at the most 5 times. Because the rope pull starter will not engage to crank the motor. I have put new oil pan assembly and it done the same thing. The cogs that engage on the fan comes off and to replace them you have to buy the oil pan assembly. I would rate this product negative 10 if I could but it will only let me use one star.

The mower is a 46" deck 19-HP bought at Lowe's. There is not enough deck height adjustment for most lawns in Florida. It is as high as it will go and is still too short. Blades do not overlap so you have to overlap your cutting pattern to compensate. Next mower will be a better quality one.

I purchased a Troy-BIlt 2,800 PSI pressure washer at Lowe's in July of 2017. It was used one time that year for about 2 hrs. Come fall, I ran the engine until it ran out of gas and disconnected all hoses and tilted the machine to empty any water in pump. Brought it in my heated basement over the winter and covered it with a canvas drop cloth. This spring, I got it out to use it and a couple of problems occurred. I gassed it up with fresh gas. Checked oil and brought it outside. I had one heck of a time getting it started. After finally getting it started, hooked everything up to it to use it.

I have a Troy-Bilt Pony, had it for 5 years, and mow a couple of acres. Never had a problem until I ran over a stump for the thousandth time. Had to have the deck leveled, cost $50.00. Other than that, change the oil once a year and put gas in the tank. I love that thing, it's just a workhorse!

My TB30 is very safe, starts every time, and is comfortable to operate. It mows evenly and needs only standard maintenance. I have owned it for 3 years and have had absolutely zero problems.

Runs a long time and don't need much maintenance. I believe it will lasts years. It's well built and has great durability. I would recommend this product to anyone and everyone I come across.

It is not the best mower in the world but it is good. I have had the mower for about 2 years and has done me well. The price was not bad at all. If I get another one, it would be the same.

This was my first new lawn tractor purchase. I'm very happy with this product. I lucked out to have gotten a free trailer with purchase. More + for me.

We purchased it used, it gave us 13 yrs with little maintenance. Our son loved it as a mud runner, when it rained. Yes, the mower deck was removed. But he loved that mower for several years after the mowing deck had seen its better days and was removed.

Cruddle wobbly and belt keeps coming off motor. Try to start it up then freezes then have to open up hood while sitting on it turning it with my hand to get it to turn over. Nice. Right now I know why they gave me free little wheelbarrow trailer. Have to keep sanding and painting spots on it from rusting. Had a Cub Cadet too. Another piece of junk and went in the garbage. I guess you do get what you pay for junk.

Initially had a problem with the delivery. However, the manager took care of the delayed delivery and I was completely satisfied with the remedy. I was even able to upgrade to a 46" from a 42" and I was happy about that. The manager was very apologetic and willing to make the customer happy at all cost. I'm very satisfied with this purchase and I am glad I chose this particular establishment to deal with.

2013 model Troy-Bilt Pony. Had trouble with... mower deck, power and deck belts, battery, carb, muffler and overall durability. Had to replace many parts. I would NEVER buy a Troy-Bilt again!

Bought a small Troy-Bilt riding mower because I have a smaller lawn. Working great but need to get use to the turning ratio... can't make quick turns because it can tip out over.

I had problems with this mower from the day I bought it. I have owned it approximately 5 years. It has very few hours on it because it has been in the shop more than it has been used.

Same part has gone bad, twice, the right front knuckle for steering. But not too expensive. Easy to start. Comfortable seat. Easy to maintain, such as oil changes and fuel fill up.

The same steering parts wear out every year and must be replaced over and over. The parts are only available online and are difficult for most people to replace.

Do not buy Troy-Bilt mower especially at Lowe's. Problems with the idle and mower deck after 4 months of mowing. Lowe's will not honor warranty. I will not buy anything else made by Troy-Bilt or from Lowe's.

My 14 year old 24hp Huskee is no longer worth repair, so I bought a 19hp Troy-Bilt to mow about 2.5 acres. It does a great job, however I was disappointed to find I couldn't use any of my old attachments even though both frames were made by the same manufacturer (MTD).

I have had the mower for 13 years and it has given me great service with very little maintenance cost. I couldn't ask for much more. I have had to replace the belts several times and "service" the carburetor. I have kept the blades sharp by sharpening them several times during the summer and it was done very well!

I like the tight turning radius, but it will lock up if turned all the way, so a little extra muscle is needed to turn the front wheels back. It is a single blade deck. The engine does not rev very high like my lawn tractor... it's a put put. The shift knob on the front/rear/neutral lever wants to break off, and the key location is in an awkward place. It was least expensive rider for sale, but for a hundred bucks more, I should have got the lawn tractor.

We used our mower for 2 years without servicing and it performed well. We had to replace a belt in year 3. We really worked it hard on tall grass and over exposed tree roots. We mow 2.75 acres at least once a week for at least 7 months a year. It is very easy to steer and comfortable to ride. The gas cap seems to come off, even though it is ratcheted, after I have ridden the bumpy parts of the lot. We keep it stored in a shed where temperatures can get into the teens in the winter and 90's in the summer. We think our Troy-Bilt Zero Turn was a great purchase and think it will last us many years. We bought it in 2015.

The Troy-Bilt could be quieter but it does the job and is economical to run. I have replaced air filter once a year and changed the oil also. The model I have doesn't have an oil filter.

Great little mower for smaller yards. Saves me about 20 minutes per week. Compact, but does the job well. Troy-Bilt makes some quality products. Best bang for your buck!

My Troy-Bilt is what I would call a ok mower. It's nothing great but for the price I can't complain. I believe the mower is a lower end mower and it was built on the cheaper side. In high grass it performs better than other mowers that are in the same price range or mower class. It does the job but that's about it. Nothing spectacular. I do have a issue when turning wheel real hard. Seems like I have to pull real hard on steering wheel to stop the turn and get the steering wheel straight. Now for the cost I like how much the mower cost me new.

I have two Troy-Bilt Horse 46 in deck mowers. One I have used 2 years and a new one this year. Have had no problems so far with either one. However I have had a Husqvarna 46 inch which had a lot of problems during 2 year ownership bought in 2015. Had two hydro transmissions go bad. Also had problems with the 22 horse engine.

We purchased a Troy Bilt Mustang 60 XP Zero Turn Rider in July 2016. Late last summer of 2017 the lawn mower wasn't working properly so we brought it in for service. There was a piece of casting in the housing of the rear turn and this had to be rebuilt. It took 5 weeks to receive the parts from the factory. In order to cut our lawn, we had to rent a lawn mower at our own expense. Won't purchase another Troy-Bilt and won't recommend!!

I have had to change belt 5 times - deck is too low - cuts beautifully but I usually have to get rider repaired after second cut. My Troy-Bilt is approx 5 years old and used maybe 12 times.

I have owned my rider for 5 years. I have an acre and a half. It is durable. I have never had any problems. With yearly maintenance, it runs well, cuts great and starts every time.

Had my Mustang 50 for 2 years and nothing but headaches. Mower deck is cheap made. Spend the money for a better quality mower. You will be much happier in the long run.

I have had this lawnmower for about 10 years and never had any problems; the only things that have needed to be done is just regular maintenance and a new battery (only once in 10 years). Starts right up every time and does a great job.

We've only used it twice, but so far so good. It rides well, maneuvers well and cuts beautifully. So far we're very happy with our purchase. Lowe's had dropped the price and it was everything we needed.

I bought mine from a man that used it once chained to a pole on his deck. 8 years later I bought it. Put some work into it, it’s still going strong. That was in 6 years ago. Had to replace the deck last year.

First off, the weed eater (Troy-Bilt TB35 EC) has never operated correctly. I spend time and money getting it worked on at local shops and it still didn’t run right. I finally called tech support and the guys I spoke with were arrogant and absolutely no help. So in conclusion, I will never own anything made by Troy-Bilt or anything they’re affiliated with and will always recommend another brand over them.

I have a Troy-Bilt for like 5 years now. It has been a great experience and I barely have any problems with it. It starts right up every time and rides so smooth.

I have never had a bad day on this mower. It starts every time. Changing the v belt on the mower deck is a bit of a job but I have managed it. Also changed the blades twice. I think that is about normal for 10+ years.

Bought an expensive Troy-Bilt Super Bronco 54" riding mower for new house. Used it first season and it was great. The 2nd season belt slipped off. That was the end of the mower. Bought 2 new OEM Troy-Bilt belts. Replaced it according to the manual and Troy-Bilt online help and emails. Belt is NOT tight. Belt will NOT get tighter. Sent it to local repair shop, as there are not any official Troy-Bilt repair centers within 100 miles of me. $400 later and they couldn't fix it. 2nd season came and went. Now on 3rd season, which is not long, live in WNY Snowbelt, and still can't use mower. More contact with Troy-Bilt, cordial but not at all helpful. Pretty much only good until you need to replace your belt. Very dissatisfied and will NEVER purchase another Troy-Bilt product again. And if you google it, it appears to be a known issue/problem.

Purchased end of season 2017 for $1200 plus $75 to deliver from Lowe's. What a piece of crap. Belt that runs blades was stretched after 5 mows of 1 acre and the pully was bent. Replaced belt for another $35 and after one mow popped of pully! Never had this many problems with a new mower! Craft much better product but I was on a budget. Now I have to pay to get the pully fixed! Junk.

I bought my Troy-Bilt Pony Riding Lawn Mower 17.5 HP in 2008, I am in my 10th year using this mower and I have to say if I ever wear this thing out, I will definitely buy another Troy-Bilt Pony. I am very pleased with Troy-Bilt products, Oh I almost forgot I bought a Troy-Bilt small garden tiller and it's great too!

The carburetor on my Troy-Bilt push mower is junk, actually the whole mower is junk. I wish I would’ve known about this site before I purchased the mower. Lowe’s wouldn’t stand behind the product either. Please spend a little more money and get a better mower. HD has a better selection.

Bought new Elect. push button walk behind lawn mower self propelled. It started on 2nd try. But--engine Idle is RACING and LOUD. Called company. No way to set idle speed. Has self-propel (hand operated) Speed LEVER but you must hold down lever (hard grip it) & same time grip Metal run bar. Whole time of Mow! Try to hold speed lever HALF-way down for (medium speed) & metal bar WHOLE way down @ same time. As ENGINE runs so Fast & self propel too; it's tough to guide fast vibrating mower in a straight line - cutting row. You must use self propel lever... else it's like pushing DEAD WEIGHT if even only up a slight incline!

Bought a Troy-Bilt weed trimmer TB22EC in 2016... 7 months later (4 uses) it sprung a leak near the power start area. I lost my receipt but still tried to get service but they wouldn't... the problem has caused the trimmer not to work properly... now I'm left with 120 buck scrap metal. Don't buy Troy-Bilt unless you are a junk buyer.

In May 2017, I purchased a Troy-Bilt Bronco riding mower. From the start, the mower tried to cut out and go dead on me all the time because of the safety feature. I had to move the seat all the way up to reach the gas pedal and it affected the safety feature. A couple of weeks ago, I noticed the seat wasn't secure and kept moving. This week, I went to tighten the seat and noticed that there wasn't a way to tighten it any longer. Either the piece was broken or had come loose.

Bought a Troy-Bilt pressure washer in 2016. Used it once and it was fine. Pulled it out 2017 and it wouldn't start. Can't contact the company because they are only available Monday thru Friday 8 am to 5 pm which would be when we are at work. I might be wrong but I figure most individuals get their pressure washers, lawn mowers, etc out on the weekend when they are off. Fortunately, this is a common problem because there are numerous videos of individuals with the same problem. Finally got it work (remember this is only the second time we have used the machine). Got it out to use today (May 2018) and of course it won't start. I purchased this brand and model because it was "READY START" "Just pull for power". It still looks brand new (garage stored) and we can't afford to spend $$$ to get it fix. It should work. Don't waste your money and evidently your time. I will NEVER buy this brand again.

Followed the instructions on the enclosed Product Registration Sheet that came with my pressure washer... It clearly says, "register Product, and Choose from 2 Free Gifts." Following the instructions, to begin, go to Troybuilt.OnlineProductRegistration.com" I create an account, choose Production Pack as my free gift, and click continue. When, to my surprise, I get a message that says, "By registering your Troy-Bilt pressure washer online, you will be able to select a FREE GIFT. Sorry, the free gift is only available for pressure washers purchased March 2017 or after and generators do not qualify for the gift." Gift is only available for Pressure Washers Purchased after MARCH 2017... Well this is MAY of 2018. I need somebody, smarter than me, to explain the logic of this! I always thought that after means after! Also, there is no reference to this requirement or condition on the enclosed Product Registration sheet, enclosed!

I purchased a self propelled mower from F&F in April of 2017 for $339 it had a push start because I wanted something a bit easier. The first year it worked great, no issues with any part of it, but the 2nd season it didn't start. I hauled it into F&F and there was a load of mowers there already needing to be fixed, they said 5 weeks out! Mine being under warranty it was rushed a bit and I even called into Troy-Bilt because there was a "guarantee" stating if you need your lawn mowed, they would send someone out to do it. Well after about a week dealing with 2 people on that end, they claim that offer did not exist though I had a card stating it and even sent it as a picture to them. Ended up being on the end of the store who I bought it from but who was to know, it didn't state much on the card, but they didn't seem to know much either.

I purchased a 20 hp, riding mower in April 2017, I mowed three times this spring all ok, went to start it for the 4th mowing and it started and blew oil and gas out the exhaust. Since I purchased an extended 4 year warranty I called Lowe's for repair. They picked it up and sent it God knows where, I received a call from the repair center telling me it was my fault because I did not use Sta-bil in the gas so I would have to pay for the repairs totaling $316.00. I store all my gasoline equipment with Sta-bil over the winter months (golf cart, weed wacker, push mower, etc.) with no problem. They basically called me a liar!!! I will no longer purchase anything from Lowe's again and certainly not purchase anything the Troy-Bilt makes. Lowe's bumper to bumper warranty is a joke, money down the drain.

I purchased a self propelled Troy-Bilt mower from Lowe’s on 3/18/18 for $279. 2 months l’ve had it and it won’t start. I decided to check the reviews for clues as to why and I find this is a common problem with this brand. Many many complaints citing the same issue to no avail. I am sick over this as I don’t have $300 to just give away! I see that most others haven’t had any luck with exchanges & returns but I’m going to try. Not only will I never purchase this brand again but I will not do business with Lowe’s again either. They have to know this product/brand is defective.

Bought the Troy-Bilt push lawn mower. Paid over 300 for this piece of junk. Started right up out of the box. Used it 2 times. Can’t get it to start. No choke or primer bulb on the mower. Whose bright idea was that. Would never buy anything from them again. Garbage is what it is.

I purchased a Super Bronco tiller in 2017 right before garden season. Ran well. Finished, ran gas out of it, and stored it for winter. Took it out a few days ago to till and it starts and then cuts out or starts and sounds like it's going to shut off when it runs. I owned a Troy-Bilt about 20 years ago. Ran that tiller until it wouldn't start anymore, maybe 15 years. I purchased it directly from Troy-Bilt had it shipped to me. I purchased this at Lowe's and I would never but another Troy-Bilt again. They say that the big box stores sell cheap end but at 800 I don't expect things to be CHEAP. Called Troy-Bilt and they told me I was going to have to pay for the pickup and delivery of the tiller... I will never buy another product from Lowe's or Troy-Bilt again!

I purchased a mower for my husband as a birthday gift less than a year ago. He was about to mow the lawn with his brandy new mower that he was so excited to use and it would not start. He asked our neighbor for help. They tried everything with no avail. I purchased it at my local Lowe's so I called the Lowe's number on my mower and they told me to bring it in and they would send it out for repair. I did just that and when I got there they proceeded to tell me that if they sent it out for repair they would charge me as much as the mower cost so they told me to call Troy-Bilt direct which I then did. Troy-Bilt told me that I could send it for repairs locally but they would most likely also charge me. So less than a year old product has absolutely no guarantee at all. Very disappointed in this company and will most likely never purchase anything from this brand again. So everyone out there do your homework and beware.

I bought the Super Bronco to replace a Bronco I have had for 18 years. I brought it home, put the oil and gas in, it started first time. I started to till and the tiller just wanted to sit there and bog down. I saw the tines going counter to what my old one did. I cannot use this tiller. WHY IN THE WORLD would Troy-Bilt change what worked? They don't garden anyway! I took the tiller back and learned that all Troy-Bilt tillers are counter. I had high respect for Troy-Bilt tillers, but not anymore. I have talked to several people who had the same experience or had talked to a person that knew about the problem. You need to fix the problem and you would sell more tillers.

I bought a Troy-Bilt Grass trimmer 7-6-15. I have had the trimmer only 2.5 years, I started it 2 weeks ago, it ran about 15 seconds and froze, I pulled the starter rope and it would not move. I took it to Lowe's where I bought it and they told me the Warranty had run out, 2 years. So I called Troy-Bilt. While I was talking with the young lady I heard someone laughing, I was so upset that I hung up. I will never buy a Troy-Bilt again.

I saw an ad in Lowe's sale paper for a gas powered tiller (no oil mix) that seemed to be reasonably priced for a sale price... I purchased the tiller from Lowe's, brought it home, took it out of the box, followed the Troy Bilt instructions with the fuel and oil. I started the tiller, it idled okay. I went to the area where I wanted to use the tiller and began to till the ground. (It had rained earlier in the day so the ground was moist). The tiller bogged down in less than 10 seconds. I restarted the tiller and the same happened over and over. I took the tiller to my trusted small engine repairman. My repairman was unable to get the tiller to work properly. I placed this tiller at the curb with a sign hung on it which read "Free Headache." Over the years I have bought troy bilt products in the past with pretty much the same experience as the tiller, but this tiller experience takes the cake. PLEASE DON'T BUY TROY BILT PRODUCTS...

Troy-Bilt 2800 PSI GAS power washer - My husband bought one of these pretty power washers a year and a half ago. He also purchased a three year warranty at this time. We used the washer one time and the second time he wanted to use it, it would not start. He took it in to Lowe's and they sent it off to be fixed. When it came back, they said it was a spring, but Lowe's charge him $79.93 to fix it??? He used it a couple of more times and when he went to start it last Saturday to clean our drive, it would not start again. This washer has been used 3 times and won't start!! Now we have to take it back to Lowe's for them to send off again!!!

Seeing all the negative comments about Troy-Bilt products is disappointing. Because in 2005 I bought a Troy-Bilt 2-stage snow blower and have used it many times since. It always starts quickly and runs flawlessly. I am careful to run the gasoline out of it when snow has stopped falling, so the carburetor stays dry and clean for the off-winter months, then is ready to prime and go when winter snows return. Maybe Troy-Bilt has gone to the "dark" cheap side. Too bad.

TROY BILT TB TB200 - DO NOT BUY THIS PIECE OF JUNK. My 80 yr old Dad purchased this mower 8 months ago. Used it one time put it up in November. Just took it out to use it. Added fresh fuel and will not start. No choke or throttle control and no Fuel shut-off valve. Only way to run carb empty is to drain tank and run it out. Stupid design. Don't care what they say. It's junk. With the crap fuel we have today you need a fuel shut-off valve. Took it back to Lowe's as it is under warranty. They said warranty covered by TB until extended warranty kicks in after one year. Called TB. They said if it's the carburetor or fuel line it's not covered. Do yourself a favor. DO NOT BUY THIS PIECE OF JUNK. For the same money there are much better units available.

Troy-Bilt gasoline Pressure Washer SN #1023785176 six months old, will not start. Troy-Bilt refuses to honor the warranty and instead says I should contact Briggs & Stratton for a small engine repair manual. Despite the fact that the Product is clearly labeled Troy-Bilt, they say that it is a Briggs & Stratton product. I did not buy a Briggs & Stratton pressure washer, I bought a Troy-Bilt pressure washer.

I beg everyone to please do not buy a Troy-Bilt pressure washer (2017) or any of their other product unless you want to be out of all of the money and time that you have invested. You get 90 days on all outdoor equipment at Lowe's hardware and then you have to go to the company which will basically screw you and tell you, "Sorry there's nothing we can do." If you don't believe me continue to read the rest of the consumer reports from all other innocent buyers of this product who have also been screwed...

I purchased a string trimmer and a leaf blower and both products did not perform as one would expect. The blower had no power and was difficult to start. Fortunately Lowe's took this back and returned my money in total. The blower had no power and did not have the power it stated it would. I purchased two string trimmers (one for me and my girlfriend) and both are hard to start. I bought electric starters for both and that helped but that only worked for a short time. The electric starters burnt out even though I followed the instructions to assist with the starting of the trimmer. I would never buy another Troy-Bilt product again.

Purchased a Troy-Bilt weed eater in July, 2016. Used the thing approx 10 times, and each time I used it, it ran worse. Then early 2017, it would not run at all. Threw the thing away, and replaced it with a Husqvarna, which has run perfectly. Also purchased a Troy-Bilt Leaf blower TB430, early 2017, and had the same problem. The carburetors on these things are NOT adjustable, and are regulated by CARB standards, which apparently work, as these things cannot create pollution of any kind if they won't run. I will never purchase another Troy-Bilt product, as they are a complete waste of money, for only a few hours of run time. I would advise everyone else to follow suit.

Troy-Bilt lawn Pony tractor 42" 17.5 HP - On Sunday 02/26/2017, I purchased this online from Lowe's with a 3-year extended warranty. On the following Thursday 03/02/2017 they delivered "A" mower. Wrong one. It was a used 15.5 HP and no reverse mowing with no manual. Right headlight bulb was missing. No cover on the air filter, which was filthy as was the engine. I started it and smoke went everywhere. Shut down. Started it again... Nothing. I went to Lowe's and complained. On Friday Lowe's picked up this wrong mower and left me the correct one. On Saturday I cut my lawn... No problem.

I bought a Troy-Bilt leaf blower (TB35 EC Model Number 41 AS99MS766). Brought it home didn't start. Took it back to Lowe's. They told me to take it to C & K Repair shop. They told me the engine was blown till they ordered a small block for it. Still under warranty. Got it out 3 weeks later. Brought it home it didn't start so I took it to Midwest Power Equipment. They got ahold of Troy-Bilt. They said it was still under warranty. Took it back to Lowe's. The manager at Lowe's did not honor the warranty. Got a hold of Troy-Bilt. They said it's been too long, that the Warranty was no good so I'm sitting here with a brand new Troy-Bilt leaf blower With a blown engine that Troy-Bilt will not honor the Warranty. I talk to 3 supervisors at Troy-Bilt. They said there is nothing they can do. Call. Be careful when you buy Troy-Bilt products. Don't expect them to honor a warranty with it.

WARNING Do not buy any of these products. I a trimmer from Lowe's. A: They have no parts for it but string. B: I used it 3 times, house kept. Pulled it out this year. Well new carburetor, new fuel build, it's a p.o.s! Warranty dept. Says warranty up. Like wtf. I BOUGHT extended. How about buy it back if you stand behind it! Husqvarna is way better and same money! Should have listened. What a headache Troy-Bilt products are! ANGRY IN CAROLINA.

So I call about my mower breakdown after less than 2 months. I mention that my son has lawns to mow. He is 16 and mows 2-3 lawns a week (for $) in addition to ours. The customer service rep says, after consulting his superior, that in the last page of the warranty manual that no commercial use is covered. So I am wondering, when the box says it has a 2 year warranty, who reads the whole manual before buying the product? In fact, should I have opened every box on every mower and read every page of the manual before purchasing? I will not buy a Troy-Bilt mower again. They sounded cheap at the store, but I thought I should try it. Now I know they are cheap. Then I look up reviews on Troy-Bilt. In 430 something reviews, the average is a 1 star out of 5. Shame on me this time, but it won't happen again.

Bronco Riding Mower (Bronco 17-HP Kohler 42) - Design has muffler up front, shrouding does not cover the entire muffler. A 6-inch gap on both sides of the 'hood' and the frame enables leaves and such to get blown in when mowing and immediately catches fire. Brand new mower, used 4 times. Troy-Bilt states "Don't mow over leaves", a pretty impractical thing.

I bought a brand new 2010 Troy-Bilt riding lawn mower. After only a couple of years, seven to be exact the transmission is gone. Plus they told me the transmission are on back order. What does that tell you. I have replace numerous deck belts and blades on this mower. The cover to where grass blows out has been broken since year two. I cannot even found a replace cover. I will never ever buy another Troy-Bilt product again. That lawn mower should have lasted a lot longer than seven years.

Well designed mower. Quick and maneuverable. Has feature that when enabled allows mowing in reverse, otherwise a rear moving operation disengages the blade. I have about 3 acres and it takes almost an hour to mow... Love the mower.