SunSetter Awnings Reviews

I have a little place on the back porch and I needed to cover it up. Because I also lived in Florida and I had a friend who had a SunSetter awning down there and was satisfied with it, I went with SunSetter as well. I got a motorized awning and I had a great experience with the SunSetter team. The awning is brownish-red in color and we’ve been pleased with it. It makes my back porch cooler. So it’s done a good job. I'd recommend it.

My backyard has southern exposure and when it gets so hot, I can't get out in my patio. Then in the afternoon at 3 o’clock, I get the western exposure and I have to go in the house. We purchased a SunSetter awning which was installed about two or three months ago. I ordered it through a fellow named Dave who lives at Port Townsend. I live in an HOA and I was told it wasn’t approved. And then, I found out it had been approved a year later. He worked with me and I didn’t have an increase in the cost. The awning arrived in about three weeks. Two or three days later, Dave installed the awning and showed me how to maneuver it. It was very easy. The awning is very big. It’s a remote and it has the metal hood over it and so far, I love it and have recommended it. In fact, one of my neighbors came over and she also has this south exposure. She ordered an awning through Dave and it was installed about a week ago.

Had my awning put up last year. Arms broke and came through my sliding glass door. Called SunSetter. Was to call homeowners ins. It was their product that failed. They don't want any part of their failed product. It is made of pot metal. Would never use again. Company does not stand behind their product. What a joke.

It's pretty sunny and hot so we decided to get an awning for our sun deck. We went for maroon-looking one from SunSetter and had it professionally installed. The SunSetter people were very nice.

A guy down a couple of blocks away sells SunSetter Awnings. He came and his guys helped him install them. The installation went fine. I've had the awning for six months now and I use it every day.

We just moved in and we needed an awning. SunSetter seemed okay so we went with them and I had a very good experience. Their team was very good and we really liked their work. The awning is about 14 feet wide and has gray and white stripe, and we do have a wind sensor too. It helps with the shade of our deck and it's more comfortable now. Going with SunSetter was a nice choice to make.

I actually have a motorized 18' Awning from Sunsetter that lasted 12 years however I had to replace the cover which cost around $350 on sale and it is already coming apart after 1 year and the company will not replace and they wanted me to purchase another new cover for $325. The replacement parts don't last. It would be a decent product if the replacement parts last.

I was looking at SunSetter years and years ago when I didn't even have a deck. I always liked the idea of an awning and I liked SunSetter's price. It's not false advertisement. I did look at some other ones but I did not care for some of the set-ups. Just 'cause the price is cheap doesn't mean anything to me. If you're gonna give something nice to do what I need, I'll spend the extra money.

We just moved in here and need to have an awning over the top of the deck. I read SunSetter's advertising, talked to people that have gotten that awning and did a little bit of research. I then decided that SunSetter was probably the best. Their team was great. They did the job very carefully and neatly. And after the installation was all over, they demonstrated how to use all the stuff. I had gotten a 10x12 awning that is gray and white with stripes. It's motorized and has an automatic feature. If it gets too windy, it retracts all by itself. It also has the side and front curtains.

The old awning was falling apart when we bought the house. We got an awning from SunSetter and they're good. We’re very happy with them. The installation was great and we’re very happy with the product too.

Our kitchen faces the east and the sun comes in there and it gets really hot, so we needed an awning on our back porch. SunSetter had a lot of options to choose from. We bought a 10x14 motorized awning and the team we worked with was great. The installers did a good job and didn't take long to put it up. The awning was expensive but so far, the overall quality has been great. We like that when we left it partially up and a big wind came up while we were gone, the awning automatically came back in.

We've been thinking about getting an awning for quite a while and couldn't make up our minds whether we want a permanent or a metal one but then we decided we'd like to have the SunSetter. We've read about them and they looked like the way to go. Their team knew exactly what they were doing and it didn't take too many times to get the awning up and make sure it was square. They also made sure that the front of the awning's height is exactly what I wanted it to be. I have no complaints with them whatsoever. I use the awning nearly every day. When we have these storms coming through, I don't roll it out. But any other day, I roll it out in the morning so that the patio will be cooler. And I spend a lot of time out there.

We got stuff in the mail and knew about SunSetter Awnings. I called two people and we got the one that was the cheapest. We like the awning a lot. We got one that expands and we got the lights. We haven't used it a whole bunch yet, but everything seems to be working very well. I am very satisfied.

Purchasing an awning was a whole lot cheaper than putting a screen and porch in, and we really didn't want a screen porch that covers up. The SunSetter awning is great. I love it. The sales rep gave us many choices and the installation was just perfect. The installers came when they said they would and left no mess. I couldn't have asked for a better experience, and that's very unusual this day and time.

SunSetter's team was wonderful and we had a good experience with them. The installation experience was quick and easy for the installers. Plus they were very professional. My husband had been wanting an awning for some time, and now we use it for barbecues when we have our family out here. We’ve got a lot of people that want an awning like ours.

I’m in a new house that has a southwestern exposure over the patio so I needed some shade. There are a number of neighbors in my community that have SunSetter. I have some friends whose immediate neighbors has had one for a long time and had gotten a second awning. There's also another neighbor who had just gotten their first awning and they were both very happy with SunSetter. Their team was wonderful and they did everything that they needed to do. The installation was really fast, simple, and everything went just like clockwork. The installers did a great job, let me know when the team was gonna be here, arrived on time and got straight to it. It’s nicely done and I’m very satisfied. During the day that it’s really hot and not too windy, I open the awning up and it shades that part of the house very nicely and keeps the patio cool.

We lost some shade trees that were covering the deck. With SunSetter, everything went fine and I couldn’t have been happier. Our awning is motorized, retractable and has LED lights. The installation was done in no time and they did a good job.

For the last six years, we'd wanted an awning. SunSetter was said to be number one so when we decided it was time to get an awning, we used them. Their team was very nice and answered every question that we asked them. I had the installation professionally done and everything went fine. I bought a blue and grey awning and everything is working perfectly. Everybody who has seen it loves it. I would recommend them.

Our home was destroyed by the flood with the hurricane Irma and my awning got torn up. My son is a plant manager for one of the subsidiaries of SunSetter so we decided to purchase an awning from them and their reps did a good job. The awning that I got was more of the cloth type one rather than the laminated sort. I got it in nutmeg which is a light brown color. I got the electric remote too. We did it that way. It’s 14 feet wide but the original one that was on here was 28 feet wide. It must’ve been a custom-made though. However, I have a big sunroom and the awning that I got on one end barely covers it.

We live in a mobile home, and I'd been wanting to get a carport but that was $10,000. The SunSetter awning was $4,200, so we decided to go with that. Personally, I think I made a mistake because we never get to use it. The rep told us not to leave it open when the wind is 10 miles an hour. 10 miles an hour in Florida whips up right now, so we don't leave it out. I just put it out today and it's raining, but I got it just over the porch, not out into the driveway like we want it. If we want to go to the store, we can't because we never know when a storm is gonna pop up. Other than that, it works real good. It goes out, and then press the button and it comes in. I'm not 100% sold on it, but I'm glad it's easy to use when we wanna use it.

I had an awning at my house that I had before this. SunSetter was right here in the area so I got them to install my awning. It went okay, except they forgot to put the windbreaker on it. But the installers were good. I got the brown stripes, and I'd absolutely recommend the SunSetter awning.

I purchased an awning from this company back in May 2019, at which I asked the company about making sure it would fit and work correctly in my backyard. I was told they don't send anyone out but I could order it and "hope for the best" but if it didn't fit after I ordered it I could return it and SunSetter would provide a return authorization label and send it back. They also claim that it is super easy to install (which it is not) had to call Handyman company which is one of the installers SunSetter says that they work with. Cost me $650 to have it installed to find out that it doesn't fit right in my backyard because of the overhand of my roof. When my awning is fully extended I have to duck under the awning (a lot) just to come out of it and I am only 5'4".

We get a lot of sun in the back of our house, and we happen to see SunSetter at the show. They installed the awning, and it went okay. But it was crooked for some reason and makes a noise. SunSetter was out here and serviced it yesterday, and they're coming back again.

I purchased this home a year ago and the deck that was already in the house gets sun almost all day. I knew that to enjoy it, I need it to have the ability to have some shade. So, I went with an awning. I've seen lots of advertisements and good reviews for SunSetter Awnings. The gentleman who was the local dealer and installer was wonderful and he was great from start to finish. He was very efficient and did a nice job. So, it's been a great experience. I'm enjoying it very much getting lots of use out of it.

I needed coverage and SunSetter Awnings was the one that came up on Google but I should've done more research. The experience with their team was great but the rep told us that there were only a couple of sizes. He didn’t tell me that there were other companies where I could’ve purchased a larger one from. I ended up with a size 16 but I wanted something that was closer to 24. My sister’s house had a gigantic awning and I didn't realize until I went there how big it was and then, it was too late. Also, SunSetter was gonna give out a cover for winter, but it still has not arrived because it’s on backorder. Still, I would recommend them. I just wish the awning was bigger.

We’re brand new in this condominium, and the lady had an awning before us. We are very happy with our SunSetter awning, but I am not happy with the guy that sold it to us, and I am not done with him yet. To begin with, he did not tell us everything available. I forgot to ask, “Does this have a wind sensor?” which the old one did. The guy never mentioned it. He should have been the one to remind, "Do you want a wind sensor?" So, we’ve got the awning without the wind sensor. We’re very pleased with the product, we were very pleased with the installation, but I have been after the guy who runs the show out of West Springfield, Massachusetts.

I love SunSetter. I was looking at their awning on TV and I got like a patio on my back porch off on the back, and it was hot, and I thought that I would want it. The installation of my awning was perfect. Everything is perfect. All I have to do is mash the button and my awning rolls on out. I already recommended a friend to SunSetter.

We were in a motor home and going all around, but now we're pretty much homebound since my husband had a stroke. By getting an awning, we could go out on our patio, sit there and have protection from the sun. We kept getting mailings from SunSetter and decided to go with them. Our awning is electric and the stripe has a deep burgundy with white and brown. The installation was very nice and quick. They knew what they were doing and did a very good job. Everything was great and we'd definitely recommend.

I ordered the 20ft XL motorized awning back in Aug 2018. The package deal was better than just buying the awning, so I did this. It came with front and side weather breakers. The front will not work due to the deck steps being in the front. I received the weather breakers in October 2018, so they were never installed. I called SunSetter to see if I could return them. I was told you only have 90 days to do this. I couldn't locate this on my paperwork. The person said sorry try to sell it on eBay. I would have thought they would have done something since it has never been open and I paid a lot of money for their product. I was even expecting a handling fee. I won't be buying any more accessories from them in the future. That's just poor customer service.

our community faces a heavy west sun, and so we went together as a group to get awnings. We had to approach the association for approval first, but then was recommended a particular gentleman to come out. He did a little show for the association, and those of us that wanted to buy them jumped in. Our association limited us to a certain amount of options, but the gentleman did talk about a couple of other features that we could add, which was good. And then the installation crew came out, and those guys were very quick and thorough and was all good. The SunSetter awning is a very good quality product.

We love our SunSetter awning. It's made a tremendous difference. It's working great and we're very satisfied. We had just moved to this house a year ago and we face west. We have big windows on the west side so we needed the awning to block the sun and the heat. We had a family member that had a SunSetter awning and we had also known about them for years. We called the local sales rep and he was very nice. He came out and we looked at the literature. He went through everything with us and showed us all the different options so that was great. There's only one negative. We did have a wind sensor put on it but that has not yet worked. We did have one time when it just caught us off-guard and we had this big gust coming. It was blowing like crazy and the wind sensor didn't work at that point. So we were wondering if that is worth the cost of having that.

The other awning was broken and nobody knew how to fix it. And I didn’t like it. It hadn’t operated good so we decided to get a new one. My SunSetter has got an electric motor and it seemed simple to put up. It was only about an hour and half. The installation team had to take the old one down and they were respectful and nice guys. I haven't had any problem with them at all. I'm satisfied with SunSetter. A friend of mine got one and he likes his, too.

Everything’s going good with SunSetter. We’re satisfied. Our experience with the sales representative and our experience during the installation were all very good. We have a table and chairs out there and with the awning, we’d go out there and sit. Sometimes we eat out there if it’s not too hot.

Realized after the death of my spouse that the awning was tearing apart. The completion date was April 3, 2014. The rep was nice on selling his product and accepting check. When it appeared it was not installed correctly, we called him. Twice he came out and was very rude. The last couple of years were spent being a caretaker and letting other thing go.

We bought a condo and the patio is situated in a situation where we have full sun almost all the time. So, we felt we needed an awning to allow us to sit out there and enjoy the patio. The condo association recommended only SunSetter and a particular color which was why we went with SunSetter. We got a motorized PRO and the installation experience was great. From the time the installers got here to the time they left was probably 45 minutes. It was smooth sailing from the get-go.

I had a SunSetter but I was not using it as an awning. I was using it as a door. But I had an umbrella on the patio which broke so I decided to do SunSetter Awnings. I had my contractor install it. I have it on a steeper pitch than you would normally have it on so it covered more of the late sun. The advantage of a deeper pitch is the rain doesn’t buckle it. But I have a suggestion for SunSetter. They could have a rain sensor so when the awning is out and it rains, the rain sensor will pull it back just like the wind sensor.

I purchased a Sunsetter awning 7 years ago.. with the more expensive fabric and wind sensor. After 7 years the unit stopped working. I call Sunsetter customer service and ran through many test procedures. They said I needed a new remote control at a cost of $51.00. After getting the remote the unit still did not work. I called back and another customer service person had me go through all kinds of test procedures again. This time they said I would definitely need a motor at $460.00. In order to change the motor on this awning I have to get on a 26 foot ladder because the motor side of the awning is that high.

We’re very satisfied with our awning from SunSetter. We saw an ad in the paper, and we had a need for an awning for cosmetic purposes, and also, protection from the elements. The team at SunSetter was super. They did a terrific job. If I had a need for an awning, I’d call SunSetter again.

It's a hot summer and the side of the house that we have covered with the awning is uninhabitable. You couldn't even use it. So, it was a wasted area and really bothered us, so we started talking among the condo neighbors and that was when we came up with the idea of getting an awning. We had one of the neighbors kinda take a leap with this and present it the HOA board, and he picked SunSetter. We were comfortable enough with the commercial, but then when a representative presented to members of the condo community, we liked what we heard and we focused in on him. Our experience with our SunSetter awning is really good. It's kind of a darker beige, and all of the ones in the community are the same standard beige. I wish it went out further. I know they vary among the width size, but in terms of the length, we were told that 12 feet is the most it'll come out.

I needed an awning and since I’ve seen SunSetter on TV and I've got a lot of their in-mail advertising, I chose to purchase from them. I had an excellent experience with their team and I was impressed with their knowledge. The selections they offered were perfect and I went with a motorized model. The installation was also excellent and my SunSetter awning has perfectly met my expectations.

I heard that SunSetter was a good company. Their rep was professional and I got a nice price, but the advertisement on TV talks like they are a whole lot cheaper than what they really are. Other than that, the awning is doing okay so far. The installation was fine too.

SunSetter Awnings' rep was as helpful as helpful can be. He was a rip-roaring alcoholic though. I don’t know what he was doing driving around Tucson in that shape, but he took my order, gave me some good advice and sent out a crew of guys to put the awning up. The installers put it up in an hour. The selections I was given were pretty good and I bought a motorized awning. It’s a little warm underneath it, but that’s Tucson. But at least, it’s in the shade. I’d recommend SunSetter to anyone.

We tried purchasing SunSetter a long time ago and we got it through Costco. But they got lost three times and they could never deliver the product. So, we just gave up on it. Then my daughter got one from Leroy. So, she gave me their name and I called them. Then Leroy and his wife came and spoke to us. They were very professional. They came up and put up two motorized awnings because the windows are on the south side of the house. The installation was terrific and they kept everything cleaned up. I like the shade from our new awning and I’ve enjoyed the push button.

We have windows on the west side, and it gets really hot out on our deck. We wanted to have some cover so we could go out there and enjoy the view but not be roasted. My husband purchased SunSetter and apparently, he called our local dealer and was going to order it from them. Unbeknownst to him, the phone call was transferred to the factory. He ordered it from them, and we wanted it installed. But when he went to call the dealer to get it installed, they told him since he wasn’t a customer of theirs, they wouldn’t install it. So, it’s sitting in our driveway the same as it came a month ago. He tried to call back the factory and nobody was interested in hearing about it.

I was happy with our SunSetter that we had for years. However, it wasn't automatic and we didn't get it in during a windstorm here so it got twisted and was torn up. We decided to replace it and went for an automatic this time. The rep was very helpful, and though it took them a little while to get everything, electricity stuff, the awning worked fine. It was put up in no time. I got it on my deck. And we use our deck a lot with it, more than we would without it. I also have flowers that I store, and the awning keeps it a lot cooler inside there. It really helps. I’m perfectly happy with my SunSetter and I recommend it.

We've been in our house for one year and last summer was just too hot to sit outside without an awning. We had friends that have a SunSetter awning. The SunSetter team was helpful, very friendly, and thorough with us. We bought a tan colored awning, very neutral to match our house and to pass neighborhood HOA. And it’s close to being the largest. It retracts and we got the option with the lights underneath.

My husband just recently became disabled. They put an addition on our home and a little deck outback outside the addition. It didn't have any coverage. I wanted him to be able go outside and enjoy being out there without getting sunburned. I felt like SunSetter was probably the best way to go or something that at least has some kind of name to it so I went with them. The company who came out went over everything with us and gave us options on different colors and different little fancy things. We ended up getting the LED lights added on to it so we can be out there in the evening. They were really nice. After we talked to them, it was not even two weeks that they came out and installed it, and it was done that same day. They only actually took a few hours and they cleaned up everything. It was like they were never even there so that was kinda nice.

We had a SunSetter awning on our house in Belle Fourche. We liked that one a lot and we decided to buy another one for this house that we purchased. We have a big window and a door on the west side of our house, and the patio was out there also. The awning is motorized and we ordered the color to match the paint on the house. We’ve got it installed on our own and we didn’t have any difficulty with it. We just had a few people here to help us ‘cause it was 15-footer and pretty heavy. We really like it because we can now sit out here in the evening and it’s like having another room on the house.

Friends of ours had SunSetter installed and were very happy, which made us go with SunSetter. Everyone, from the salesperson to the installer, was very professional. I was impressed that they returned my calls when I called, which is not something that happens all the time. They also kept to their word of when they were coming. I had one outstanding item that has to do with the cover for the awning and they've assured me that I'll get it. It was very comfortable and no major concerns at all. The awning has met our expectations by far and I would recommend SunSetter.

A friend of mine had a SunSetter awning at their house and I looked at how it was set up. I purchased an awning with navy blue stripes against a cream background and it was installed pretty quickly.

The sun kept getting hotter and hotter on our back. Also, we have a huge patio and we like to entertain, and people kept staying in our house instead of out in the patio. So, we decided to get an awning and we purchased the Pro 17 x 11 Platinum Awning from SunSetter. We looked at three others but we didn’t like their look, style or price. SunSetter's team was wonderful, too. We called their 1-800 number and they told us that there was a local contractor in our area. So, we contacted them. The rep who came out showed us two different sets of fabric then they came up with a newer set. We ended up picking the darker one which is almost brown and I love it. That one’s supposed to be the longer lasting one and the more sun-resistant. It was different than the original and we got the features for the shade added as well as the wind.

We saw an awning at our friend's house and we went with the company that they used which was SunSetter. The salesperson was good. We had a little issue at the installation where they blew a fuse on the outlet in the garage. We didn't realize there was even an outlet there so then we were having trouble. We couldn't close the garage door. We were trying to figure out down in the circuit box. We couldn't see it, so we didn't know what happened. When we called and asked them about it, they didn't tell us. That was very frustrating, but it's minor.

I got a SunSetter pamphlet and that sealed the deal. They had a very good selection and I'm very happy with my selection. I got a motorized awning. Their people were excellent and I liked their speed. They said it was gonna be a month but and it ended up being about four or five days, so I wasn't quite ready for the awning yet. But the installers were very professional and got the work done quickly. The awning has been everything I expected it to be.

I just moved into a new home and needed some cover on my back porch. Another person in the community recommended SunSetter Awnings. Their team was very polite and thorough. Also, the installers did a fine job, were respectful and courteous. It was a good experience.

SunSetter's rep was very well-informed and I was so happy with the options I was given. I got the model with a remote. The installation was very good. I was impressed with how fast the installer did it and how good he was. Plus, he was very meticulous with things. So far, everybody likes the awning, especially us.

I purchased the 12 feet laminated awning and we got the remote with the wind sensor. We have just a small home but we get the morning sun, and it comes in through our sliding patio doors. One of the first things I do when I get up in the morning is put that out because that makes such a difference in being able to use the back of the house. On their end, the SunSetter reps were professional and they knew the product. However, their flyer is very deceiving. It says you get this and that free, “Please call your local representative.” It makes you think that if you go through your local representative, whose name is right on the envelope, that those free things are going to come. Also, we could’ve ordered it direct, but then it was dropped at our door, I had to take it off the truck and then I had to find somebody that was going to be able to move it and put it up.

I've been wanting to have an awning in the back and SunSetter was the best thing. I got a two-color awning - beige and burgundy. The installer did well. The only problem I have now is when it rains, it doesn't wanna work. It's like there's no power going through. I have to wait for the sun to dry it for it to start working. I thought it was broken. Other than that, the awning is good so far.

I like our SunSetter awning very much. We have it in front of our garage where we sit quite a bit. It keeps the sun off of me, and when we have a garage sale, I put stuff out underneath it. It’s a motorized one and they did a good job installing it. I just don’t like the side curtains that I bought and would like to sell it back to them. Other than that, I recommend it.

SunSetter was highly recommended and advertised. It also seemed to suit the bill for what I needed. I had a slab that was already poured and was used, but nothing to keep the bright sun on that west side from coming in that’s why I went for it and called them and asked them to come out. They did the installation very quickly. It was done beautifully and I really enjoyed it.

I had a very small patio out in my backyard. And the aluminum awning needed to be replaced, and I wasn't so sure what I was going to do. And my son has a SunSetter and he just loves it. So, I thought I'd try it. I just needed a little bit of shade out in the back, and I just picked a plain color. I just wanted a basic covering. And I wanted the windimizer. My son said that would be a really good added feature in case I wasn't home and a wind picked up.

SunSetter was very professional and did a very good job. The guy that sold us the awning was very helpful. I bought a motorized awning and it was a little on the expensive side. The installation was fine though and their guy explained everything. I asked him some questions and got all my questions answered so I knew what was going on. I like that the awning keeps me out of the sun. It is a very nice awning and it has lived up to what I’ve seen on TV for years.

We have had several motorhomes that had awnings on them so we were aware of SunSetter Awnings and how much we liked them. We live in Nevada. Our patio faces west and we get the afternoon sun. We love our SunSetter now. It's excellent. We were kind of limited by our HOA so we ended up with the beige one. The lady we bought it from was great. The installers were very friendly and were happy to explain what they were doing. They did a good job.

I bought a house and the back porch faces the sun when it sets. The sun sets in the west of my house and it was so hot. So, I thought, I’ll see if the SunSetter works. I saw their ad on TV and I signed up on the internet and they called me. Their team was great. The guy that sold it to me also installed it. And he was just super nice and he explained everything to me. He showed me the remote. He also made sure I knew what to do if the awning got wet. I use the awning so that I can sit out on my porch at night, in the afternoon, and my flowers don’t get burned up. I’ve had a great experience with it. It’s beautiful and it makes my house look pretty. And a neighbor liked it so much. He came over and I showed him how it works and he also bought two, one for his front yard, one for his back.

SunSetter has been in business for a long time, and I've known them for a long time too. I also know people who have owned SunSetter awnings for a long time. It's a good product. I worked with a contractor in getting mine and the experience was fine. We sat down at the kitchen table and the guy went through a notebook with me and showed me different options. I got the first one, and then a year later, I got the second in matching color. My awnings have a sensor and would retract by themselves if it's too windy. However, they're not quite the same. They're not calibrated the same way as one is much more sensitive than the other. I'm wondering if it's a preset at the factory that you can't touch or is there a way to adjust it. Other than that, I would recommend SunSetter.

Everything’s been great with my experience with SunSetter. I’ve seen it on television, and then, we happened to run into them at the home and garden show. Their team was really good and everything was fine. At one point, they had done something wrong with the awning and it ripped, but they were able to get us a new awning within just a couple of days. They stayed in contact with us and they came back. So, everything turned out really well. They were also very professional and very quick. And they answered all our questions too. I had a very good experience. We use the awning quite a bit. It covers pretty much our whole deck and we sit out there by the pool. And we also grill underneath it.

In the afternoons, we get really hot sun coming into our house. We wanted an awning to help shield the sun out. We got one from SunSetter and everything’s been fine with it thus far. Sometimes though, it’s difficult to get the awning to go out and stay out. It’ll go out part of the way, turn around and come back. Other times, it'll go out all the way, then turn around and go back. Sometimes it might take 30 minutes or so for the awning to go out and stay.

We've had a SunSetter awning for 21 years and had good luck with it. So when we decided it was time for another one, we figured to stay with SunSetter. Everything was great with the sales. The reps came out and explained everything. I also had somebody else from a different company come out and explained it all, but we just decided to stay with SunSetter. Everything was great with the installation, too. We went with an electronic awning which was a little bigger than the old one. We’re happy with it and so far, so good.

I needed to purchase an awning for my patio and went for SunSetter because of their advertisement. I had a few problems with the dealer for a while, but we got them straightened out. The original offer was for three or four projects, and I elected not to take any of them. And then, afterwards, we decided with the patio lights, then I had all kinds of trouble with the dealer and with SunSetter. Finally, they sent me a set, but it was quite a problem. Installation then went alright, which didn't take them an hour. I'm still in shock. $600 in doing an hour's work - I guess that's business today. Other than that, everything has been fine since the installation.

It was too hot outside and I decided it was time to purchase an awning. I went with SunSetter Awnings because of their reputation and also for the convenience. They installed the awning in one day but came back the second day to make sure it opened properly. It was too windy the first day and they didn’t wanna risk opening it into the wind. But it was all good. It didn’t take them very long at all. It was a very smooth experience.

I just picked SunSetter and we got the motorized awning. We put it on the back porch because it made it cooler. The last time they were here when they were putting the awning up, I got some coupons for free lights the day before. I called them and asked how come I didn't get any free lights. The rep said that I couldn’t use those coupons because I already bought the awnings and I paid cash for it. I don't see why I could’t use those coupons. Nevertheless, the sales rep was a good guy and I’ve told people about SunSetter.

We wanted an awning for aesthetic. I was aware of the SunSetter name and I contacted the local dealer. I thought it was a prompt service. We were looking for the standard color then I added a motor and SunSetter helped me out a bit with it. The installers were on time and pretty thorough. They took roughly two hours to finish. Having the awning allows us to use our outdoor space more throughout the entire day. I would recommend SunSetter.

SunSetter's price was good and I was happy with their warranty. I decided to get a 15-foot, motorized awning from them and their team was very smart. However, there was an offer on Costco and it was way cheaper than the retailer's. It become more expensive for me, but I went with the retailer because I like to buy local. It's bad for local business that SunSetter works with Costco. Despite this issue, Installation thereafter was very easy and I had a very nice experience with SunSetter.

Due to SunSetter's advertising, I decided to go with them and I had an excellent experience with their service. Their team was outstanding and I was impressed with their efficiency. I got both motorized and manual awnings in sand color, and I like that they're easy to use.

We got an awning from SunSetter to cover our porch and windows at the same time. I told them what I wanted and they gave it to me. They were great and there was no high pressure. The installer did a really good job. Plus, he went a little further than he had to. Our awning is motorized with lights. I'm happy with its operation. It goes out and comes in just fine. Plus, it keeps the house a lot cooler. I got the awning on sale but I would be happier if I could have gotten it a $100 cheaper.

I’m enjoying my experience with SunSetter Awnings. My brother who is disabled had one and I installed it for him. The rep I dealt with was a very nice guy. Plus, the price was better than another price I had. The awning works well and looks really good. But I haven't received a winter cover yet, but I was told they're all on back order. We have a concrete pad that we sit on outside. We had an umbrella there before. We needed to put it up, take it out, put it in a table, and raise it. And it only covers a certain distance. In comparison, the awning covers three-quarters of the space. I also added a screen shield in front that drops three feet. I’d recommend SunSetter Awnings.

We’ve had a lot of issues with SunSetter, but I’ve been real pleased with the fact that they’ve replaced the fabric twice. The first time I ever used it the morning after I got it, it wasn’t even 12 hours old. I was showing my daughter what I got from inside on FaceTime, and I started to let it out. She was getting all excited watching it. It was a little bit breezy out there so I stopped it before it went all the way out then let it go back in. Wind gust came along and took it over the gutter. As soon as I hung up, the sensor went off and closed it by itself and ripped a big, foot-long hole in the awning. They came out, fixed it, and replaced the fabric.

I had a big oak tree that used to shade my deck. It had to be removed so I had nothing shading my deck. I called and had somebody come out and give me information. Then I ordered the SunSetter to fit my area. I like it, but I had a problem with the people that installed it. They did a nice job but they left all the packing materials on the side of my house. It was heavy for me to pick up and I didn’t have a container big enough to put it all in. M neighbor called, and I called several times and asked them to come and pick it up. They never did so my next door neighbor took it upon himself, picked it up, and put in his trash. I was very disappointed with them that they would not want to come and pick it up. After all, they left it.

The deck at the back of my house wasn’t covered, and looking at the flyers that I’ve been getting in the mail, I decided to try SunSetter. They offered beautiful selections of awnings and I liked how the rep described everything and laid it out with the brochures and the color charts. It was perfect. I got the motorized one and then he had somebody do the installation. They had broken one of the lights during installation, but they came back within a week and replaced it. I've used my SunSetter since then and it worked perfectly.

I had a SunSetter awning in my other house. I sold that house, and when I bought this house, I needed an awning for the shade and I decided to go to SunSetter again. I bought the navy blue and white awning and they did a fantastic job with the installation. I enjoy the awning and everybody that comes over enjoys it too because they’re standing in the shade. I liked my experience with SunSetter very much.

I love my SunSetter. I went with a local person who came out and showed me everything. He brought samples and did measurements. He did an exceptional job. He told me the steps that we were gonna go and everything went according to the plan. They did a great job on the installation too. My SunSetter is perfect. It's exactly what I was hoping it would be. The wind sensor works great. It's gotten windy a couple of times and actually closed on itself. It worked as it was supposed to.

I recently purchased a Motorized Retractable Sunsetter Awning. It worked beautifully for the first 3 weeks. Then I ordered a wind sensor. It operated beautifully for about 10 days. Since then the pairing of the remote, awning, and wind sensor have been behaving badly. The awning will now occasionally go out halfway, then retract. I tried reprogramming the remote, etc. several times to no avail. Today I called customer service and was told I needed to install new batteries. The customer service rep was lovely and helped me as best she could. However, I shouldn’t have to be buying new batteries so soon. Secondly I don’t feel there is adequate technical support... someone to talk you through the re-programming.

I was thrilled when I finally saved up $2,500 to purchase an Oasis freestanding awning. I live in the country near Palm Springs and this was a huge improvement to my patio. However, we got a few summer month's use, and then fall and winter came. The first warm day I tried to open our new awning and there was no response. I spent the next several weeks troubleshooting based on their website, and then through Customer Service and apparently the motor was dead—after one season!! I explained that I am a 68 year old disabled woman living in the country and customer service assured me that I could—and would HAVE to—replace the motor myself. All I had to do was stand on a ladder and remove it from the end.

I recently got a flyer and SunSetter claims they’re having sales. I can’t get over the fact they advertised prices but told me it was free. I looked up the price of the hood I had to get on my SunSetter and it was an individual price. On my receipt for $600, they're now running that for 429. The rep told me I was getting certain things free, but I can see the prices on there. He told me he was giving me this wind thing that automatically rolls back the awning when the wind gets high, but they price that out at $179 in their advertising. That wasn’t free. I paid for it.

We have a patio in our backyard and it was next to the back side of our garage. The sun just beats there constantly and I thought of an awning. SunSetter is what's sold around here and there was only one man listed for awnings so that's why we called him. Our experience was perfect. They did a great job. My husband had concerns with the wiring 'cause it's electric and they did everything nicely behind the siding.

We were putting a new deck on the back of the house and we didn’t wanna have to build a physical roof. SunSetter Awnings seemed like a good choice, and they were. We liked the design and the guy who came to the house in the fall gave us a good explanation of everything. He's straightforward and we liked what he had to say, so we decided to get it from him and it was done in the spring. The installers were in in the morning and they were out by lunchtime. They explained everything well, and everything was flawless the rest of their stay. All in all, SunSetter did a fantastic job and they have very nice people to work with. They did things quickly and very professionally too.

I like my SunSetter awning very much, including the way it operates. It's a very nice quality product and the installation was very good. I open the awning when it's really sunny and hot and I close it when the weather starts to get windy or rainy. I'm very pleased with it. I've also recommended SunSetter to a friend who saw and liked the awning very much.

The sun came in my porch and it kept heating up. I got a SunSetter awning for that. Also, our HOA only allowed SunSetter. Their customer service was fine and the installers were good. They came out, put the awning up, and off they went. They were not there for long. The awning is motorized and has a wind sensor. It has the shade down the front. Everything was great and I would tell my friends to buy one.

We got a Sunsetter awning as I thought it would be a good addition to my backyard. It seemed like a good value. I've been happy with the company who installed it. The installation took longer than anticipated, but there's no problem. It was an under-soffit installation. So, I guess there's a little more involved. We are still waiting for the free winter cover and it is a little annoying. They also have to get their order process straightened out. But other than that, I'm very happy with the product. I love that it's electric and that it has the front screen that will also come done. We'll increase our use of our backyard a lot.

It took a couple of weeks to install our SunSetter awning, but it wasn't very long. The installation company came to the house and gave us a quote. They also told us how it should be installed should the awning be put on the roof or below the water drainage from the roof. The guy knew exactly what to do. Our awning has good quality. The electronic mechanism is very handy and its colors go with our house. We live in Cape Cod and most of the houses here have cedar shingles which are brown and we have a kind of a brown, white awning. Our deck has direct sunlight during most of the summer. It's so hot and we can't use it. But now with our SunSetter awning, we can go out there and have lunch or read a book. It's helpful for us to have an awning.

I got a patio on our deck on the back and I didn't have any trees out, so it was pretty hot. I called SunSetter and ordered an awning, and I put the first one up myself. And then I got an automatic one that is run by a remote and I had people put it up. However, SunSetter said that if I ordered one, they would send a little carpet rug. But the guys ordered it and they said that they didn't get one. I also ordered a flagpole from SunSetter about a month ago and I didn't get the rug either. I purchased over $50 and was supposed to get one for that. I’m without a rug, but I've gotten an awning and I love it. I sit out underneath it and it's great. It’s about 20 degrees difference between the hot sun beating on my head and the shade that is going on. Overall, I’ve had no problems with SunSetter whatsoever, even the old one. I bought some flippers for that and got them with no problems.

I got a blue and white remote controlled awning from SunSetter. The installation went very well. Their installers were very nice people. They cleaned everything up and didn't leave a mess. I've been happy with the product and I highly recommend it.

We love our awning. It’s definitely a quality product and we like everything about it, especially the shade it provides. We installed it ourselves and if you know what you’re doing, it’s very easy. The nice rep also came by and checked to make sure it was properly installed, and we did a good job. However, SunSetter has an aluminum cover that seals a fabric itself across there, and they sell that separately. I wish my awning came with it. I paid a good price for the product, and the cover is quite expensive to buy separately. People should at least get it at a discount if they do it separately. It would be nice to be able to protect my investment. Still, the company’s good.

I ordered a cover for my Sunsetter Awning in August 2018. I have called several times and received a different excuse for the delay in shipping. Now 10 months later they are saying it has been recalled and will not ship until the fall of 2019–maybe! What is going on? Why can’t someone just be honest with me? I am receiving brochures in the mail all the time selling new ones. I am very disappointed with how I have been treated. I don’t recommend anyone dealing with this company.

The SunSetter awning is wonderful. I burn very easily and having an awning was a nice convenience. I also had a very nice experience with their team. One man came to install it and it went very fine. I just put it down and then my son and I are gonna sit out under it. I have a two-seater swing and I just sit out there.

We have the automatic awning where you just press the button for opening and closing and I’m satisfied, but SunSetter advertised on TV that it’s so much cheaper, and I paid way the hell more to have it installed. Still, we’re both in our 90s now and we live on a lake and live upstairs, so if we’re gonna eat out there, it’s a blessing to have the awning to get some cover. I’d recommend it.

We got an automatic, navy blue awning with white stripes from SunSetter. Their rep did the job rapidly and we had good rapport with him. He was very efficient. Thus far, we've been using the awning to take care of some of the sun and to keep out inclement weather. Though we had a problem when it caught on the eave when it got so windy, it's working now. Overall, the installation was done well.

This is the first full summer that I’ll be using my SunSetter awning and so far, so good. I was able to get the measurements that I needed and an awning cover on it. Also, the quality is excellent for its cost. The SunSetter reps I dealt with were very good, prompt, and competent, and the people who installed it did a great job.

We live out to the lake and we get a lot of sun in the front of our building. We have a couple of sliding glass doors and we wanted them covered up and a place to get away from the sun. My friend had a SunSetter done a year before and the following year, we had ours put on late in the summer. We told SunSetter the color we wanted and that’s what they installed. They were good and they didn't take them any time to install it. Our awning is motorized and it has the wind sensor on it too. I want it to be protected if I wasn’t here, so I had them put it on. Now, we use our outdoor space more.

We built a deck onto our back porch and we wanted something where we could sit out there and the sun wouldn't be beaming down on us. I went with SunSetter Awnings and their team was so nice. The people who came and put it up for us were really nice too. They told us to watch the wind and since then, we haven't been letting it all the way out when the wind is blowing because it could break. Still, they're an A plus.

I have a very exposed front concrete porch that was very hot and I wanted it covered, so I could sit in the shade in the evening. I Googled and SunSetter seemed like the best deal for the price and what it was to do. I’m a retired journeyman carpenter, so I figured I could handle the installation and I did the first one myself. Also, I’ve had several reps and my experience has been positive. The woman who helped me with my last purchase was great. She called me back and got me a deal. It was amazing. I got an electric motor extension. When I decided on the color scheme, I was looking at the tablet and it was hard to tell. There’s also no way to send a sample swatch without sending an eight-foot wide strip. Eventually, the awning I chose is a gradation of colors. My house has a black roof, and it made sense that it would be grays and blacks.

I had a gazebo to stay in the shade, and the weather took it out. I couldn't stand the heat so I got an awning. The SunSetter team did what they were supposed to do and did a good job. They got in and out, and let us in the shade. You would never know that they were here.

We had had the SunSetter awning for five years and the winds destroyed it one night so we had it replaced. Ordering the new one was fine. They're the ones that had installed it the first time and so I called the guy, I had his name and telephone number, and he took care of installing it and replacing it. The awning that we purchased was a large one. It covers at least somewhere close to 20 feet. I decided to go with navy and white and stripes color. It's automated as well. They did a great job with the installation. We're very satisfied and we had a very good experience with them.

We were looking for an awning for the front of our home and we were receiving little things in the mail from SunSetter. So I called them, and it was kind of strange because they would talk to you directly but you couldn't get any detail from them because the work is done by local contractor. So they contract with certain group to come and install and sell them to you. So it was a little bit hard because we had to hook up with the local person here.

I needed a cover for the patio and decided to go with something that I knew of already. The SunSetter salespeople were very pleasant and they explained everything fully. Also, the installers were very professional. They got in, got the job done and everything was done properly. The awning I got is the mechanized version and the only negative I've run into is it retracts almost every time the wind blows. Otherwise, we got the one we wanted and it's working fine.

A friend recommended SunSetter. I got an awning from them and everything went wonderfully with the sales rep and the installation team. This is the first summer that I've had my awning and the quality is fine. I don’t have a problem with it.

My back patio faces the sun most of the day and I've been meaning to get an awning for years. I got an awning from SunSetter and their team was very nice. Their installers were great and they cleaned up behind themselves. Since getting the awning, I usually have it out most days when the sun is shining bright. It's very good work and cools things down. I recommend this good product to friends.

I’m enjoying my Sunsetter awning very much, especially right now with the weather being nice. I go out there quite bit, sit and enjoy it. The awning is expensive but it's very good quality. Moreover, the installation guy was a very nice man. He was very helpful and seemed to know what he was doing. I wasn’t even home when they installed it. But It went fine. Everything was good.

I got an awning for the back deck from Sunsetter and I got the biggest one they made. The product is good.

SunSetter Awnings' team was very good. I got one of their top-of-the-line motorized awnings. It's brown and tan and goes out 10 feet. While my installation experience was good, their installers had to come back as there were some parts that were broken. Still, they were fast and they knew what they were doing. They were very helpful and showed us how to operate their awning. On top of that, they were very neat. Though SunSetter's awning is expensive, it's good.

I needed some protection from the heat from the sun on one side of my patio and I thought that SunSetter was a little better quality. The person on the phone was great to work with. There were plenty of choices as far as coloring and I was able to find one that worked for my location. I got an 8-foot retractable awning with the lights. On one side of my patio in the summertime, the sun comes in, so I extend the awning, and that way, that side of the patio can stay shaded and cool. I'd recommend SunSetter. Overall, it was very good.

I live in Florida, and I bought a townhouse. The patio for the townhouse was put in front of it, which was unusual. I wanted the patio to be part of my living space. SunSetter has the Florida certification for their ability to withstand a hurricane, so I bought two awnings from them. The local company that I worked with in the Fort Lauderdale area was very nice, but SunSetter itself made a lot of problems. Even though they ordered the correct colors, one of the awnings came in the wrong color. I saw the order that they placed, and everything was hunky-dory, so it had nothing to do with the local people. Also, the lights were sent to the wrong address somewhere in New Jersey. So I had two different installations. It took a while to get the correct awnings up and to get the lights installed. Both of my awnings are electric-operated and I keep them open all of the time. The awnings extend my living space, so that I can accommodate 10 more people for a party.

Our SunSetter awning came down with broken rafters. This has no reflection on the salesperson, but we've been waiting to repair and put it back up because of the rain. And it has not been done yet. It's laying in my garage. The thing that automatically recalls it did not work during a rainstorm. So, when I woke up in the morning, there was water on it, and it was standing about 3 feet above the ground instead of 6 or 7 feet up high. So, I called and the guy that installed it came out. When they installed it, they put two bolts and two rafters on one side. And they only used one on the other side instead of two on both sides. So, we both felt that it was not installed properly. But he tightened it to see if he could get it, and I was in the house when he was doing this. And when he tightened it, I could hear this sound and all three of the rafters that it was hooked to cracked. They can be replaced and Dan and I had talked about it a couple of times.

My SunSetter awning is nice. It has good material and I like it. It's a show-off for the house. It works good too, letting it in and out with the remote. It's good to cover up for a shade on my deck. Plus the Sunsetter people were good with me. I couldn't do any better. The awning is really accommodating for the deck and for me and my family. We all love it.

I love SunSetter. I saw it advertised on television and that was how I started using it. There's too much sun in my backyard and so I wanted to purchase an awning. My experience with SunSetter was good overall.

We liked to have an awning, and we did it through SunSetter. Everybody recommends them. They have a good quality product. I got a motorized awning with a burgundy color, and the installation went well. The gentleman was very nice and had very good service. He did a great job, and so far, so good. Our awning keeps the sun away. It’s a good product. I love my experience, too. SunSetter is doing a good job. Keep up the good work.

SunSetter's team was great. They explained everything to me and I got a black and white awning from them. I have a white house with black shutters and it matches perfectly. It's an electric push-button model which rolls out by itself. The installer showed me how to manipulate everything and it has been very easy to use. I tell people who come to visit about SunSetter.

My son had just bought the house and it's very sunny on the back deck. We decided that we should probably put something out there to make it more comfortable. SunSetter has been around for quite a while. I've read reviews and they all sounded really good. That’s what made my decision to purchase from them. Their reps were awesome and prompt. Then, the installation was wonderful. The installers cleaned up after themselves and they did it fairly quickly. I would tell others to definitely get SunSetter and to listen to the instructions.

We live in a condo unit and we have quite a few people that have Sunsetter. We got our Sunsetter awning through Bristol Aluminum and they were perfect. The dealer has been a very good place to do business with, and I highly recommend them.

I needed to replace the valance on my SunSetter Oasis and it was a terrible experience dealing with Sales department and Customer Service. So frustrating I’m not sure where to start. Repeatedly calling and repeating same information. It was AWFUL. So I ordered the valances from another company off the internet. That was too easy. They knew the measurements and appropriate matching solid color (solid adds a great look to it). Bada-Bing-Bada-Boom. Less expensive and hassle free. Go with PYC.

The local guy who was selling awnings offered SunSetter and the guys that installed it were great. They were polite, courteous, efficient, and quick.

I finally had the money to purchase an awning and I didn’t even look at another company. I have seen all the advertisements which was why I went with SunSetter. Their customer service was fine and did a great job. They were very polite and nice. I asked for suggestions and then I made my decision. I was very pleased with them. I bought one of the widest awnings that was available to me. It’s automatic and it is absolutely wonderful. We used it over the weekend when we had picnics. It was great.

After 12:00, it used to be hot at my patio door. I needed an awning so I called SunSetter. Their team was very courteous. I gave their installer so much money and he told me that he'd be able to go and install the awning in a week. They installed it just like he said and I've used it often since it has been in. I've had a friend run up on there and say that I've found myself another toy. I've given SunSetter's number to about five people thus far.

I have a patio door to a deck off of my dining room that faces east. I get the bad sun from about 8:30 'till about 2:30 that beats in my window. It gets hot out there and I can't really use the deck for about six hours a day. I belong to an association and there are four townhomes where I am. One guy who lives here has some lung decease when it's hot so we all decided to get motorized awnings. One of the other owners said that SunSetter would be a good company to get an awning from so we went with them. When we were talking about the awnings at our meetings, the price was about $1,000 more than what I thought we were gonna have to pay for each of us. None of us felt we got a sale deal for the full price.

A lot of people in our development have SunSetter Awnings and have been very well pleased. And that led to us doing it for ours as well. This is the second time we had moved and it’s our second one from SunSetter. And their reps have been good. The installation was pretty short and sweet. There were no hiccups and they did it nice and quick. Our awning is an automatic. And then we got the manual control to put the shade down the front of it. We use the awning for our outdoor space and we can retract it when we’re not using it. Going with SunSetter was a good decision for us.

It was a very positive experience with SunSetter. The installers, Tom and his son, TJ, were very knowledgeable and very nice. They did a very nice presentation. We love the awning. In fact, we just wrote to TJ and we wanna also purchase the side curtain because we find we’re getting sun from the west and we need something additional to block that. It’s an additional part which is like a flap that goes on the side of the awning to provide additional shade. We live in South Carolina and it’s been really brutal the past few days. We hardly have any trees in the backyard and it gets so hot. We’re gonna put our retractable awning out.

Everything was fine during the installation of our SunSetter awning. We got it in early fall last year and since then the awning has been performing for us.

I bought a house that had a rotten deck on it and I had to have the entire deck torn off and replaced. We downsized it and I had spoken with a contractor about building me a screened porch. I couldn't afford the quote he gave me. I remembered SunSetter and I called. They sent me a new brochure. I knew what I wanted and they had it so I ordered one. My handyman put it up and it was the wrong one. I had ordered 17 x 20 and they sent me 17 x 10. I called them up and they sent me the right size right out and sent me a shipping label to send the other one back. I was completely satisfied there and I love my awning. It helps tremendously. It's on the west side of the house, which means that my deck is really in the sun in the afternoon. I very seldom retract it. It stays out all the time.

Stay away from SunSetter. I am a 65 year old female and cannot install the awning myself. When I called to find an installer I am told by the company I have to pay $499.00 in advance BEFORE anyone will even come out. I have never in my lifetime been paid in advance for a job not yet done. Everything is still laying on my garage floor till I can find someone. Angie's List & Home Advisor can't even help me. No one in the Tulsa area. Stay away from SunSetter!

My Sunsetter awning didn’t have any post to hang it down on each corner, so it’s self-supporting. It’s all automatic, open and shut. I got it in green and with the best fabric. The installation took two hours and the team did a good job. I’m very satisfied. When we’re around the swimming pool, we use it.

SunSetter's salesman and customer service reps were good. Though they were a little late at getting their license, everything else went pretty well. We got a motorized awning from them. Their installers came and they looked like they knew what they were doing. I like to play cards and sit out in the shade and my SunSetter awning has been pretty nice out.

Last summer was so hot, and I tried to sit outside and I could not. I'm 88 years old and I could not go through another summer like that one. I decided to get an awning and the provider came up from Honesty one evening when I called him. He told me different things and I was very impressed. Since I got the awning, I've had a couple of outside eats with my family. Afterwards, we would go over and enjoy the shade of my awning. Everybody that sees it loves it. I'd definitely recommend SunSetter to a friend.

I had an excellent experience with SunSetter Awnings. I put a new deck on and purchased a striped,12-foot awning from them. The installers were really good. Moreover, I love the product and use it all the time. For the most part, I keep it extended in the summer.

I was impressed that SunSetter got the colors that I wanted. I purchased a motorized awning and the installation was done really well. There were a few hot days when we used the awning and we've been very satisfied with it. I wish I had bought a cover for it though.

The patio I had was falling apart and I had to have the patio reported last fall. I was thinking around building kind of a porch out there, but that makes it too dark in the kitchen. I needed something that rolled up so I could have light in the kitchen. I decided on SunSetter, finally. My dad had one too when he lived in Prescott, so I've seen how nice that was. I had their rep come out and told her what I wanted. She was a nice lady and wasn't a high-pressure salesman. She listened to what I wanted and helped me pick the awning out. She marked it all down and we ordered it.

After we purchased the SunSetter awning, they sent out the installer to install it and that was where the problem began. The installer couldn't install it because it was the wrong size. And in order to install it, I would have to cut a tree and some other things. It would cost is more money and we would have to pay for cutting the tree. They should’ve sent someone out to inspect it. What the salesperson told us wasn’t true, so we have such a bad feeling and bad situation. So we cancelled the order, and now they are trying to get us to keep the order and cut the tree and take a smaller size, but we’re not gonna do that. We wanted the awning, but it was not a good experience. And we’re still waiting for them to refund our money.

I have full exposure to the sun. There's no shade whatsoever and at the time I perceived that Sunsetter was the better company to go with compared to other awning companies. We got the awning with the wind sensor. It has the self retraction if the wind hits a certain point. It’s full-electronic. And I do have the backup that I could do it manually if I had to. The guys that came to install were very efficient, courteous, quick, and fast. We've been extremely happy with Sunsetter. They were pleasant, informed and courteous. There were no promises made that weren’t kept.

Somebody we know down in Bass River had a SunSetter awning. We already had one installed last summer and there was another area that we thought needed some shade. It was a very good experience with the SunSetter team. The rep was very knowledgeable and responsive to things. There was one thing that didn't come on the day that the awning was installed and he came very quickly and remedied it. I got two automatic awnings, and they were large and striped. The installation went smoothly and the installers cleaned up after themselves. The new awning made going out in the area at late afternoon and early evening much more pleasant. It's on the southwest side of the house so, it's much more pleasant. I’m extremely satisfied with SunSetter Awnings.

Some of our fellow car club members live down the street from us and they got a SunSetter. We were over by them and we really liked it. We decided to contact SunSetter to see what they could do for us. However, during the installation, we were right on the verge of an approaching thunderstorm. Their installer had to finish putting the shroud in the rain, so it was rather hurried. Also, when the awning is fully extended, it is a little different looking. Still, I'm very satisfied with the work that was done and their team was very professional.

SunSetter's installers were great. We really liked the awning they installed until Memorial weekend. That time, we were out cooking some hamburgers and hotdogs underneath the awning then stepped back inside for a minute. When the wind picked up a little bit, the awning started to roll in. All of a sudden, something happened and the sensor popped off of the awning and twisted the bars. Currently, we're trying to get it fixed and worked on. However, SunSetter is trying to tell me that the awning is not covered under the warranty.

I saw Sunsetter awning at my neighbor and it looked good and they recommended it. The people at Sunsetter were great and I had a super good experience. They answered the questions and were helpful. They know what's in a senior community, so they knew what I needed for the approval of the installation and all the other nonsense that I needed. The installation was quick and clean. Everything went through just as they said it would. I'd recommend them.

I had a wonderful experience with SunSetter. They're the best awning company and their team was very helpful and prompt. I got the motorized awning with the LED lights, and I'm enjoying it everyday. Our deck gets pure sunshine and it is too hot to walk on but the awning keeps it cooler so the area is more usable. The awning cools the inside of the house, too. Plus, it matches everything. I have already recommended SunSetter.

My deck was so hot and I happened to see the SunSetter Awnings ad in a magazine I was reading. I bought a blue and white striped awning. It was pricey but I don't know that there's anything cheaper. The SunSetter team was nice and put my awning in quickly. I haven't had it very long, but it has been fine.

My son had a SunSetter awning and he got along with it good so I chose them. The team did what they talked about. I knew what I wanted, so I didn't have to listen to them very much. They worked out real good with the installation.

We had seen SunSetter at some of the home shows and we’ve gotten things in the mail from them. We have relatives who have them too. So, we weren’t really intending to go with any other company. However, we’re not happy with the size of it. There was a little mix-up between the guy that initially ordered the area to where we were going to put the awning. Though the one that is up now which is an 8-footer is working fine, we would like a 10-footer. We feel like we were kinda strayed the wrong way by the initial gentleman who came to measure. It’s obviously too small for our space. Other than that, everything’s fine. On the day that the young guys came and installed, everything went perfectly. The guys were wonderful.

I have been seeing the SunSetter ads on TV and on the paper. I was curious, and wanted to just see and learn more about it before I invested in it. The rep came and we talked and I asked how quick I could get it. He told me a couple weeks and they came and installed it. The serviceman who came was also the man who ordered the SunSetter. When he came in, he called and let me know it was ready and we could get it installed. I had nothing on the agenda and it just happened when they had time to come and put it in because he lives in Lexington and that’s quite a little distance from Sumter. Also, I got the remote control and I enjoy that because I’m 92 years old. I’m at that point where I don’t do much physically anymore. I'm happy with SunSetter. My daughter bought me a swing that is big enough for three people to sit on and that awning is the perfect thing to have over that swing.

I had a south-facing sunporch and it's terribly hot coming in there, so I decided to put an awning instead of a roof. I figured I could have it opened up in the wintertime and down in the summer time, but I can't put it down too much when the wind is blowing ‘cause it would tear up. Sunsetter was a lot more expensive than what they advertised, so that was a misrepresentation. Still, putting up the awning wasn't too bad.

SunSetter was recommended to us by our builder. The team from SunSetter was good. And our SunSetter looks like a good awning. I've only had it out a couple of times when we were out on our patio and wanted shade. We're getting the deck rebuilt, and it's silly to put it out until the deck's done. I like our awning so far. But I don't know how expensive it was because our insurance paid for it. I had to pay the deductible, but if I was going to purchase it, I might have shopped around and made sure I got the best one for my money. But since I was getting it replaced by insurance and my builder said it was a good one, we got it.

We added a deck on the side of the back porch and there's no shade. We were looking at other ways of maybe shading it and in the end, we decided one of these rollout shades such as SunSetter would be a good option. I looked at four or five different companies that make them, looking for color options and widths available. I went with SunSetter and it was a good experience. I'm disappointed, though, that I didn't put it up myself after seeing the installation done. It was a lot easier than I anticipated it being. I spent nearly double the price of the awning to get it installed and after seeing it, I could have done it myself. It's so easy.

Updated on 11/23/2019: After waiting over a year for the "new and improved" awning cover I am totally disappointed. It's like the top half of a shower curtain and uses small, thin, cheap clips that never hold. Not sure what nitwit came up with this idea, or who QC'd and tested it, but it's a total failure and not worth a year's wait. Even the installers were in awe. They've returned twice and recommend S clips but I felt I needed something that would stay closed so I bought shower curtain rings at Dollar Store that snapped shut and put thru rope of useless clip then through grommets in cover (aka shower curtain liner). What's the purpose of grommets if they aren't used? If you ever patent my logical problem solver please do use my name for royalties. I'm really looking forward to your explanation on this one!

The used house that we purchased in Virginia had a SunSetter in place when we got it. We were very happy with that one. So we got them for the awning in our house now. Our house has its back facing west, and we catch full sun from the afternoon well into the evening. SunSetter was very professional. They were able to answer any questions we had. I was very happy with them. We got the automated awning with the wind sensor. A father and son team came out to do the installation. They were great about hiding the cord that had to go down to the power source. They were very thorough and explained all the operations.