SunSetter Awnings Reviews

We have this big deck and we were not using it until the afternoon when the sun goes over the roof. Shade is so important so we decided to buy an awning. It was for our own personal pleasure and to be more social. We also bought a grill and we plan to have some parties there. When people are hot in the sun, they can go under the awning. We saw SunSetter Awnings on TV and we knew they were reliable and they'd do a good job. We heard testimonies on those commercials from people who had it plus, we asked around town and the one who had one was pleased with it. So, we went with them and we had a very good experience.

SunSetter Awnings is where to go. We like to sit outside and it was too hot for us because there was no shade. We went to SunSetter, looked at the awnings, and decided that we wanted the retractable kind so that we didn’t have to work as we’re getting up in age. The SunSetter team came, had it up, and explained how to work it. It was real good and we’re very satisfied with them. We've had the awning since September last year and we like it real well. We just have to push the button and it goes out and the lights would come down and support it.

I love our awning from SunSetter. I've had it for eight years now and it's holding up great. It’s very durable as well. I've had too much sun on the back of the house, and since I've had the awning, it made the inside of the house a little cooler on that side and I can sit out there in the middle of the afternoon and all summer long because it’s in the shade. I have the one with the remote, so I just hang it up and plug it in. We keep it retracted unless we’re going to be out there. Everybody from SunSetter was also great including their rep and the installers. I’m happy with SunSetter Awnings and I would recommend them. I also went back to them and bought one for my daughter's house.

When the sun goes down, it goes across the whole back of the house and it beats down on the bedroom. We thought it would be a good idea to get an awning there for the day and then be able to put it away at night. The color of the motorized awning we got is very light and it goes with the house. I didn’t want it standing out like a barbershop. The size is about eight feet out and 12 feet across. The installers were very friendly. Experience means a lot and they seemed to know what they were doing. The father was the start of it and he was also with the boys who were installing. They did a good job. It was nice, neat and clean, and everything worked out great. They also left me instructions and I can call anytime if I have a question or problem. I would recommend SunSetter. They seem to have a better product. I had looked at the others and I wasn’t overly impressed.

We had used some sails and they had worn out. We decided to get a little more features and went to SunSetter. And we had good experiences all the way with them. Their rep was on time when he said he would be. His installers were on time, too, and did their job properly, and went on their way but they cleaned up after themselves. We have a regular motorized awning and then we also got a portable one. We spend quite a bit of time on the lanai. I spend a lot of time out there reading and my son does also. And we're getting good use out of it. I would recommend SunSetter.

It was very easy with Sunsetter and I recommend them to anyone. We were trying to decide whether to put a roof over the sliding glass doors on the outside or whether to use an awning. And the decision was made to do an awning because I like to have light come in when it’s not being used. I had known other people that have gotten from Sunsetter and they have had great look with them. And I wanted something that I knew would be guaranteed and had good quality. My husband was with the install team and everything went very well. We plan on using the awning in the summer when we wish to sit outside and enjoy being outside and to have something in case it rains.

My wife wanted to purchase an awning. We got our motorized awning from SunSetter late in the summer and we only used it about twice, but we’re satisfied with it. We have the setting sun on the back of our house and that’s where we put it to keep the hot sun from coming in the family room. The person from SunSetter who came out to measure was very intelligent on his job and he knew what he was doing. The installation was very good, too.

I've owned a SunSetter at my summer place in Wautoma, a free-standing one. And when I decided that I needed some shade on my deck here in Appleton, I thought I wanted to check out the SunSetter again to see if it could be installed in my home. I dealt with Stella in New Berlin, for the Wautoma. And then this time, I dealt with a guy and he was nice and very dedicated. He told me what to expect and he came doing it. I chose the color taupe and it extends 10 feet out and 16 wide. It's got a remote and a wind sensor. All which work perfectly and I love it. Now, I'm looking forward to every day, counting away the hours that I can get back on my deck.

Go for SunSetter Awnings. It’s worth it. I have an old awning by SunSetter and I replaced it with an electric one. The SunSetter team made an appointment, showed up on time, did a good job on the installation, cleaned up, then left. The awning is motorized so it goes out when I push the button and comes in when I push the button again, which I like. I put it out when the sun is too hot. It’s in red stripes and there are figures in the gap.

We've been thinking about purchasing an awning for a while. We've seen SunSetter Awnings for so many years and when we decided to make the move, we went with them. The guy who installed it was the husband of the woman who sold it to us and he didn't give us an option on the mounting. He wanted to put it on the roof and that was the only way he did it. It came out okay but it was a bit more expensive than had we mounted it up on the side of the house. Other than that, the awning is a quality product and you get what you pay for.

The sun in the afternoon got too hot and we had an umbrella but it wasn’t big enough, so we decided to go with an awning. My buddy had one from SunSetter Awnings years ago and he gave me their phone number. I had a great experience with their salesperson. Also, we were happy with the installation. The guys who came out were really nice and polite. Although it was raining and they waited outside a couple of hours to put up the awning, they were able to do the installation on schedule. They did a really good job and they also showed us how to work everything. We got an awning that goes up to 12 feet with a remote switch. In the late afternoon, we go outside without the sunshine on us all the time. And it just helps when we got family over because we do not have to keep running around the table to get out of the sun. We're happy with it.

We tried umbrellas and it just didn’t have enough shade for us. We kept dodging them and moving the umbrella and so forth. We decided we needed a little more protection. SunSetter Awnings had a big advertising program and I have almost decided a few years ago to put one up and I just put it off but I've been getting some literature from them and their booklet and so forth, and they seem to have a good reputation so I went with them although they’re slightly more expensive than one other one I'm thinking of. When I really got down to it, I talked to the professional that put it up. He came by to look the situation over and we decided on what size we wanted and he actually was the one that made the order. I had a professional in to install the awnings and it works fine. We live in Port Angeles and the guy was from down the road about 40 miles.

I had my house lifted and I had a back deck but I didn't want an umbrella. I'm disabled and in a wheelchair, so an awning would be a really convenient thing to keep the morning sun out. It's for protection too. My friend in Shark River Hills got an awning from SunSetter and he was the one who told me the name of the woman who sold the product to me. He had a good discount coupon too.

We live on a lake and we get sun so we needed the shade. Our neighbor has a SunSetter awning and we had been thinking about getting one too. Then we did it. They came out and did their job. They did a good job too.

When I got a new deck, I stayed with it for a week or two. Before it got so hot, I could walk with no shoes. But it was burning hot in the summer and my poor dog's feet must have been burning. Then I said that it was too hot on my deck and if I was going to use it, I might as well get the right shade. So, I got an awning from SunSetter and I didn’t even price around to get the best deal. The rep was very nice and helpful. He said everything about the awning and he gave us all the information that we needed. The delivery was good and the installation was no problem. The installers finished off in no time and they checked the awning out.

The sunshine was awfully hot on the side, so we bought a striped brown and light brown awning from SunSetter. We chose the mechanical push button awning that goes up, but it often comes back down, and the wind sensor. Their sales team was very nice. They explained everything, were very prompt, and got everything up as promised. The installers came out when they said they were, and got it put in. It did not take too much time. So, that was fine. Since we have put it in the fall when the sun was mostly gone, we have not used it that much -- we will notice changes more this year with the summer coming up. Nevertheless, our experience with them was great.

We had a great experience with SunSetter Awnings. Our contractor was a SunSetter authorized dealer and he was fantastic. We also talked to other people that had SunSetter and they were pleased. So we went with that recommendation. I got the motorized awning for the convenience of it. It was light too. I use it everyday in reading outside to get the sun off. It's a great product and we recommend it.

The contractor team from SunSetter Awnings did a great job. I watched them the whole time and they were very professional. We use our awning for our patio and we enjoy it. It's well worth it and I'd recommend them.

To have shade on our patio, SunSetter Awnings came and installed an outside awning. The salesperson we dealt with was very good and we got the motorized, extended one. Then the installers came out, figured out where it should go and had the whole thing up in about 2 hours, which was really quick. They did a fine job. We did it towards the end of the season, but it's worked fine. We only used it maybe half dozen times. It’s nice and it provides shade in the back. Our patio is always in the sun until late afternoon so, we can go out in the morning and so on and not get sun.

I have a home in Florida that I needed shade on one part. There were two SunSetter reps who came out and they were great. One did the installation while the other one talked to me, and they were fine. Everything was here and the guy brought out his tools, screwed the awning on the wall and attached it. They weren't here half an hour. I got an eight-foot motorized awning that has red stripes. Usually, I click it on around noon time and then click it off when I close up the place for the evening. I got a SunSetter awning 6 years ago and I knew how it worked. So, I knew what I was getting and I am quite happy with what I got. I also tell others how satisfied I am with it.

I have a big deck and I needed some covering from the summertime sun or the rain. A friend of mine had one from SunSetter Awnings and he was very satisfied and happy with what he had, so that little bit of knowledge from him helped me and I went with SunSetter. I got a couple of prices of awnings that were the same amount, within a few dollars of one another. The rep treated me very well. He’s a salesman, so he would treat everybody well in trying to make a sale. I just let the installers go and didn’t interfere at all with them, and they spent four hours putting the awning up and getting it ready, and then they showed me the remote control and how the awning worked.

I've seen other people that have a SunSetter awning so I wanted it. I loved it because the place right here in North Andover sold them so I didn't have to go through the mail. I could see the fabric right on hand. I'm old and I had the awning motorized. I have it right off of my deck of my kitchen and I've had it open three times. It made my kitchen a lot cooler and added to the comfort. But I might have gone a little bit bigger and it would have been better. The other one would've been better for the rain, but who the hell is going to sit out in the rain when it comes right down to it. It's a little bit off-center but it's not their fault. The man would've changed it right and then that day but I didn't want to put more screws into my vinyl siding. But it is off-center. I will call them and I'm sure that they will come. Nonetheless, I'm happy.

I bought a new house and I was shading a deck. SunSetter had motorized, remote controlled awnings and they had waterproof material which I wanted. Also, they worked through Costco and because of that, I was able to get a good price. However, the person who came out measured beyond the limits of what the installers were able to actually install. He measured it so that the awning would go all the way out to the end of the house without taking into consideration the installation. I just wanted it to go out past the railing. Instead, it goes out an additional three feet. Also, they have a crew coming back to put an endplate on the hood because it's about 50 feet off the ground and they could not reach it from the deck.

We needed an awning for our porch or deck and we had one from SunSetter Awnings before, so we got another one from them. This time, we got a motorized one. It was up high and easier to use that way. Our experience with the reps were fine. The installation went perfectly and was done professionally, and the awning looked nice. Since it’s winter time, we're not using our awning very much right now, but we’ll use it more in the summer.

I am a maintenance person who has worked with Sisters of Mercy. They said that I had put an awning up four years ago in one of the houses in the convent. And then one of the other houses requested it. So I checked around and the original awning company that I got the awning from is no longer in business so I tried SunSetter. SunSetter did a good job. We had to put an awning in the house, and everybody is really happy. However, I'm a little bit frustrated with their sales team. They wanted to hold back information which I did not like. I said, “Is there someplace I can look at it?” “No. We’ll send you up there for that.” And I said, “Well, how much would it be?” “No. We’re going to have someone come out.” Because I had to get an estimate, I said, “Can you give me somewhere a ballpark that I can hand in or an estimate, because I have a budget?” And they said, “Well, no.”

We had a new home and it was too sunny to sit outside. We got SunSetter to install our awning because of the value and the convenience and the location. The SunSetter team did what they said they were going to do and they did it when they said they would do it. The installation also went very smooth. And today I don’t have any reason to be unhappy. The product has the right quality that I expected. And I think the remote control feature is an awesome feature too. That was probably my selling point.

I live in Florida and the sun was pouring in. I've had a SunSetter awning before and I was happy. They also did a fine job when I got one again. I got a 19-foot, nutmeg colored, automatic awning. Everything's good and I've already recommended them to two people.

I bought the house about 13 years ago and it had a previous awning from SunSetter Awnings, which was dilapidated over time as well as had one of the folding arms broken. So, I called the company in San Antonio and they came out and made some recommendations. The salesperson was very helpful and wasn’t pushy, but he pointed out some deficiencies. I wound up buying a complete new awning and motor, and I was essentially pleased with the awning itself. I had the same model and size put in, but with a different pattern that I’m very pleased with. Installation was good and it went fast. The installers were very competent. The awning was put up in late autumn and I really haven’t had occasionally use it yet but I’m very pleased with the service I received and also with the quality of the awning. I’d recommend SunSetter anytime.

Before we moved here, I had two retractable awnings on our patio and on our deck in the house we had up in near Mansfield. They were put there by a company that sold them and they were more elaborate than sun setter because they went into a housing when they retracted and it protected them. But we enjoyed them. And when we came down here and have this deck, the first thing we want to do is have some kind of a retractable awning on it. We saw ads for SunSetter and we liked what we saw and we liked the price. So, we had them come out and measure and tell them what I would take. The installation went well. My wife and I and the rest of our family who come over enjoy it and we're looking forward to having the weather so we can go out and use it.

The sun was on our porch, so we got a SunSetter awning and we put it in at the end of the summer. Other neighbors had used SunSetter Awnings with satisfaction. The company is family-based, so the reps were upfront and knowledgeable, and they were thorough in their response to our questions. SunSetter subcontracts the installation. The installers delivered the awning when they said they would and they tried the awning so that they would know that it works. I would recommend SunSetter Awnings.

We were gonna put a roof over our deck but the issue with that is when you change the roof line or whenever you add anything to a structure, you get into the permitting process and the inspection process. You’ve got to meet code requirements regardless of wherever you live. In Oklahoma, it gets hotter than hell here in the summertime and we needed something to keep the sun and the heat off the deck for our grandchildren to play on. They’re very young. If they fall and bump their heads, wood is a lot more forgiving than concrete in a garage so we went for an awning instead. Also, a roof was going to cost more money aside from the permitting and the structural issues especially if it’s a habitable space.

We wanted to cover the deck and my aunt across the road has had a SunSetter awning for several years, and we decided we'd try that. I've known the guy that runs the dealership for years and they're good people. We got a motorized awning with crimson and tan stripes, and they did a good job on the installation. It was quick.

We bought a place in the Reno area and it happened to be a particularly bright, sunny region. We'd look out and I'll see the way the sun comes in late in the afternoon. It just beats down on our place. We called SunSetter, and the person we talked to put us in touch with Shane. He came out, measured, quoted and then installed them about three weeks later because the fabric, pieces, and parts have to be manufactured offsite -- they were custom-tailored. Still, everything was done a few days earlier than the expected timeframe. The installation was done in two or three hours. We got the biggest model they have, and it is all automatic. It there is any wind, it would track it. We got the push button deploy and retract feature. They are nice awnings.

A neighbor had a SunSetter Awnings installed and I liked it. The complex where we live, they all have to be the same. I knew SunSetter had what I needed because they had done two out here. The salesman came out to measure and told me the size, the cost, etc. I was satisfied with everything and told him to go on. They set me up a date to have it installed and the installation went fine. We do everything that people do in it. I enjoy it and if others are interested, I'd recommend them to go to SunSetter.

We wanted something to shade the windows on the sunroom at the back of the house and we got the top-of-the-line model from SunSetter Awnings. It's got the wind sensor to it and it's 20 by 12 with beige and white stripes. It’s motorized with the manual override and it has a light stuff under it. My experience with the salesman was good. I had to call him back one time and make an adjustment, and it was done easily.

The people that installed our awning were not local people. SunSetter led me to believe that they would be. But they came all the way out of Warner Robins. And I had a little problem that I had to fix myself because I couldn’t get them to come. The problem was that the awning would automatically come back in by itself without the wind blowing. That was after about a month after they installed it. But I was able to fix it myself. I talked to the corporate people and they kind of gave me the runaround. I will not buy another one from them.

We wanted to have more space outside covered and when SunSetter came up when I googled, we got them to install the biggest awning that would fit the area. Their salesman was very helpful and we had a very positive interaction. The installation experience was very positive as well. The awning is motorized, attaches to the house, retractable, and in navy and white stripes. Now, our outdoor activities have improved a lot and we watch TV out there. And I've also referred SunSetter to a friend.

The sun hit the back of the house and it always gets hot here. We decided to get awnings and the girl down the street had SunSetter's. She referred us and we also saw it a couple of times, so we went with them. Their rep was awesome. If I knew people that were going to buy, I would send them to this guy. He was the nicest guy and whenever we sat here with him, he was honest. He was always there and told us that if we had any questions, we could give him a call. My sister called them one time because this thing was supposed to program up and down and it lost its memory because one of the kids took the battery out. And their rep stopped by and fixed it.

We purchased a new house and wanted to have an awning. It seemed to fit well for the place we have. I did a quick search online, looked for who my local person is, and then SunSetter Awnings came up. I had an all good experience with their team. They showed up, installed the awning in a couple of hours, gave us a tutorial and we were good to go. I got a 16-foot motorized awning in dark color with gold stripes. We use it to keep some of the sun off the house in the summertime and then basically for shade to hide in a good day. We’re good fans of SunSetter Awnings. Go for it if you can afford it.

We needed an awning and SunSetter was in Belmont, which is close by. We have a motorized light blue awning and the installation went well. We used it last year and it was good. I tell anybody that comes to the house about it.

I got a motorized awning that has a wind sensor and two arms. Their team was always on time. They put it up like they said they would and showed me how to work it. Fortunately, I already had one so I knew everything, they asked me how I wanted it adjusted and I was able to tell them and it was really easy. They told me that they would have a couple of guys come out first thing in the morning. They called before they got here, they showed up, they got it done and they were out of my hair in a few minutes.

The sun beat me in the head so I wanted to get some shade. My in-laws had used SunSetter Awnings so I used them too and purchased a motorized model. It's color brown and the installation went great. One thing I didn't like about it though was the whole back of the house is brown, and everything underneath the shade is white. It looks funny. So I'm not sure if they only sell their products in white on the bottom side, or if there was an option for brown, the salesman should've contacted me.

I got tired of not being able to use my porch because the weather is too hot or it was never a good time to use it. My brother got an awning 15 years ago and I just noticed one day when I was at his house that he always uses it. I asked him where he got it and checked into it. Plus, I saw the commercial. The team at SunSetter was super friendly and installed it. I have a beige-striped automated one and I got the wind sensor. I was asking about the warranty and the guy said, “The only thing you really have to worry about is not to get snow or ice on it ‘cause that can tear them up.” I came back from Florida this year in December to the snowstorm, looked down the porch, and saw the snow on top of it. I remembered that, so I got out there, got it out and closed it because I leave it partially open to keep the porch clean, which is awesome. I got it at the end of the winter towards the end of the year and I’m looking forward to using it.

We had just moved into our house and there was no roof over the deck. And it gets very hot. We had looked at several awning companies, but we went with SunSetter because it was located in Monongahela, where we just moved from. The installers had a difficulty installing it at first, but then it was fixed and it was fine. They did everything well. They were very professional too. And installation only took a couple of hours, so we were pleased with it. It was a good experience.

We needed a shade. And we were planning on buying an awning and Costco had a sale and was offering a really nice price on Sunsetter compared to the other manufacturers. The team who came to set our awning up was awesome and accommodating. They tested the wind sensor. And then when they changed the wind sensors to a different area at one point it was more protective from the wind than the other, so I thought that the awning wasn’t closing. So, they repositioned it. And then they were able to come up with a way to link it on the other arm. They went beyond. They made it a point to come up with solutions to make it fit our house.

I needed an awning when the rainy weather is here to able to cover over a certain area. SunSetter Awnings popped up during my search so I called them and they were ready to work with me. The purchasing part wasn’t a big deal but I'm not really fully satisfied with the installation because there are still some items missing such as the crank and the wind gear that I paid in full but I still did not receive. Also, the installers left without saying anything about the missing items. It's been about almost two months since it's been installed.

I have a round property and since I don't live there, the sun really heats down on the west side which this rental property faces. I asked if it might be possible for me to put in awning, so I did it. I got several estimates and the other brand was so much higher than SunSetter's price. SunSetter was in the medium range and so I went with them. We got the motorized one. Their rep came out and set up a date for installation and it went without a hitch. When I called, they called back. I was very happy with them. I got it in the late Fall so we haven't really had a chance to test it out too much because, in Ohio, we're here in the winter weather. Hopefully, we could use it this summer. I know it has a warranty, so hopefully, it'll keep working and we won't have a problem. If it works all through the summer without a glitch, I would recommend them. Right now, it is open and the winters are rough, so we'll see if the motor keeps up.

We needed something out over where we have an area to fence in for the dogs. And there’s a cement sidewalk there and we wanted to be able to sit out there and not in the sun. We had seen SunSetter Awnings advertised. Scott and two men came. They did their job and Scott explained everything very well. They installed the awning and instructed us on how to operate it. We only got it in the end of the summer last year and we use it whenever we sit out. I would recommend Sunsetter. We’re satisfied with everything so far.

Someone I know has a SunSetter awning and I liked it. I liked the way that my awning was installed. The people who did the estimate on it were very good and pointed out a couple of things that were ultimately very important. And I like the idea that I can operate my awning remotely. I live in New Hampshire and it's winter, so I don't get much use out of it this time of the year. It is cold and a little snowy too. But we have used it out there in warmer weather, at night, and light rains and the lighting that we had installed with it has added interesting ambiance. I've had a lot of people that have looked at the awning and liked it, too. We had a good experience all the way around.

My husband wanted to put a tarp on the deck and I convinced him to get an awning instead. We have seen other ones as we were riding back and they looked so nice. We went online and tried to find a representative that was nearest to our area. SunSetter was local and they were just 30 miles away from where we live. My husband called a young man and he wanted to come down the next day. He sat with us and gave us an opportunity where we could choose what we wanted. I was even able to make a copy and send it to my daughters just to get their suggestion and recommendation. It was a great experience.

I purchased an awning to get some shade in the front. We’ve heard more about SunSetter than any other awnings company so for their notoriety, we purchased from them. But we’re a little disappointed with their team. We ordered the awning and then decided we’re going to sell the house. So we tried to stop the thing because it wouldn’t probably help sell at all but we were unable to do that since we haven’t called them soon enough within the required number of three days. When they came in for the installation and put everything up, it was fine and it went relatively quickly. As it turned out, we didn’t sell the house. And I tell others who ask about the awning that I like it.

We're living with the sun glare and and my patio needed an awning. I got a motorized one with brown and cream stripes and the people from SunSetter were very good and nice. I'm completely satisfied with the experience and I would recommend SunSetter Awnings highly.

I got an awning due to cool the patio down and block the sun off of the sun room. We had heard an awful lot about SunSetter Awnings. We talked to the reps and we got a 12-footer awning that goes out about 8-feet. It has got lights on it and its color is tan and green. It's motorized and the three different lights that my wife had to pick to get everything working was a little confusing for her. The SunSetter guys were nice and friendly. The installers put the awning up there well in quick time and they didn’t take all day. They did a good job and cleaned up nicely.

A friend had a SunSetter awning and was very happy with it. When we wanted to cover our patio so we could get more use from it in the summer, we got a SunSetter too based on her recommendation. We got the 10-foot awning that's motorized and attached to my house. SunSetter was fine and they recommended a local installation company which we used. But the issue that I had was that after I had made the contract with the installation company, SunSetter sent me coupons that the installer didn’t accept. They had their own discount but it would have been better to have used the SunSetter coupon. But other than the delay in getting that information from SunSetter, I'd highly recommend them. Our awning was installed in the fall and it seems good. We used it to show a couple of friends.

We've been interested in and wanting an awning. SunSetter Awnings sent out a flyer saying that there was a good discount on their awnings and that the payments were stretched out over five months. All those things were beneficial so we got an awning from them. It's a 10-footer awning and it's electrically operated on a cord. My wife picked out its colors of brown and white. Everything was fine with the reps. They shipped our purchase when it was supposed to come.

I had an awning and I put it down when there was wind up to 30 to 40 miles per hour, so it went down and I had to replace it. I like the service that I received from the SunSetter gentleman who came out to my home and showed me all the different options, especially the different fabrics that I could have. He explained to me how they would put it up and I was most impressed by the quality and his professionalism. My previous awning was from a different company and it was far more expensive, but the SunSetter awning was as good even though it's a very plain, kind of a taupe awning.

My mom had an awning in the front and it was crappy. I saw the SunSetter commercial and I'd always wanted one in my back porch. The one I got is motorized plus I got lights. I absolutely love it. All my friends say it's so beautiful, and my mom says it's perfect. The installation was great. However, I told the guy who installed it that I didn't need the wind detector, and now I don't know if I can still have that done.

We needed shade in our backyard. I looked online at a bunch of things and SunSetter seemed like it was the best company for us. I liked the automatic bringing in and out. And it also seemed like they’ve been around for a while. So I requested something online and someone called me. I was very impressed because I got a response very quickly.

We have in-laws who have had a SunSetter awning for quite some time and they've been pleased with it. We were convinced to get one with their recommendation and the SunSetter advertising. We needed the shade too. Their people were excellent and I'd highly recommend them. I liked their friendliness and their professionalism and they did a great job. They worked around our schedule. Once we had the order in, we told them that we couldn’t do the installation because we were leaving for vacation at the time. We had to postpone the installation until we got back as I did not want to have the SunSetter awning installed until I was here. It was simple enough.

I purchased a gray retractable and power awning from SunSetter. Their team was great and on time and they got the quote to me when they said they would. Moreover, the awning came in ahead of schedule. Their installers came out the next day, got it in and installed it. Overall, It was a perfect awning for my purpose. We bring the awning out if we want to use the hot tub and it helps with some of the rain above my hot tub in the winter. For those looking for a retractable awning to mount onto their house, SunSetter is the only one to get.

We had a sun problem on the back for the back windows and I thought that having an awning will resolve it. I got an electric roll up that's about 20-foot wide and I had a good experience with the team that came out from SunSetter. The installation team were prompt with what they said they were going to do.

A neighbor had a SunSetter awning put in and they had a very good experience, so I used them as a referral. We've had ours for four months now and everyone loves it. Everything is great and working perfectly so far. The reps were all fantastic, from the owner to the installer to the salesman. They were very professional and more than helpful, and at this point, I would definitely recommend them.

My patio is out in the sun in the morning without any shade. I have the flat awning, and two gentlemen from SunSetter put it up fairly quickly. I'd recommend it.

We have a beautiful lanai with a kitchen out there and we wanted it covered for shade. We had seen SunSetter Awnings' advertisements, so we just called to see what they had. Their rep came out and gave a quote. He was very professional. Four weeks later, he came and installed the awning. We're very happy with it and it looks nice. We had a good experience and price-wise, it was what we thought it should be. We've recommended SunSetter Awnings to others.

I’m in Southern California and the temperature goes to 110 degrees in the summer. In the afternoon, I touch my doorknob and it's like I'm burning my hand. In the winter, I want the sun to come into my living room and help warm things up. But during the summer, I don’t need that. SunSetter Awnings gave me some flexibility of when I want the sun, it’s there and when I don’t, I can let the awning out.

My husband went to a local restaurant and they had an awning over the bar area of the outdoor portion of the restaurant. He saw it without an umbrella and just having the awning at the bar. He came home and he mentioned it to me. We had an umbrella in the portion of our yard and the cross breeze tend to knock the umbrella over and break it.

Our awning was ruined by the hurricane Irma. But it was old and ugly anyway and we had planned something before too. Within The Villages, we have a next-door neighbor kind of website and only two companies were recommended. There was SunCoast and SunSetter, and I knew SunSetter's reputation. We also got a good deal on it and the salesman was great. The awning was in before Christmas and the installation went very well. The installers were so nice. They were here when they said they were going to be, and they took their time. They checked and explained everything, showed me and my husband how to use the remote, and made sure we were completely satisfied before they left.

I had a new deck and I didn’t want to burn with it from the roof. For shade, I got the motorized retractable awning from SunSetter Awnings. They did what they said they were going to do and when they said they were going to do it.

I’ve always wanted an awning for years. Where I’m putting it is like a small patio and it can be very sunny and hot in the summer. I wanted to be able to use that space when it is very hot out also. I saw a SunSetter awning at a friend of mine that he had installed. I looked it over and it was pretty cool. It doesn’t need any support. Also, it's supposedly easy to use. I ordered one over the phone and it's a motorized, 10-feet wide, and green-and-white striped awning. It got here in one piece in the fall and we figured we wouldn't put it up before winter but I think I'm going to love it.

The arms of the awning I had blew off when we had a very heavy rain and windstorm. For years, I have seen Sunsetter advertise and I figured it is not a fly-by-night company -- they have been in the business such a long time now. It is wonderful that I got a SunSetter. I got a burgundy awning with a beige stripe. It is motorized and what I like about it is that it has a wind sensor, which is very good, so that if it gets a little windy, it automatically retracts. The reps were shimmying it just to give a little vibration and showed me how it works. However, I am very paranoid about the awning -- a little wind and I close it. One time, it was such a beautiful day and I went to the mall. While I was there, we had a severe storm. When I came home, I found everything down. It knocked off my lights on the walls, and all my patio furniture were turned over. The storm did not last long, but it was enough to do damage. So, I never leave my awning open.

I wanted an awning to alleviate some afternoon sun into my living room. The SunSetter fellow who came and gave an explanation gave me a better offer and he seemed to be more qualified than the other people I spoke with. Their team was excellent. They knew what they were doing and they went right to the job and got it done. They were very accommodating too. I got a 20 feet long motorized awning that extends 10 feet out. The awning is of tan-ish color. They also installed some LED lights on each end that totally light up the patio at night. I’ve given two people who live in this townhouse area where I am the company's name and number as they were interested in doing something as well.

My mom has a SunSetter awning and I liked hers so I got one. Everybody was really great and did everything they said they were going to do. It took 45 minutes at the most for the installation. I'm very satisfied with my awning. It's motorized, burgundy and has lights on it. It’s really pretty.

We wanted to sit outside and have fun even if it was raining. My husband and I talked about having an awning then he looked around and he was the one who called SunSetter. The person who came in was good in his manners. He showed me how to operate it and what happens if the auto mechanism doesn’t work and the whole manual thing works. It's an auto awning and it has wind sensor. If it is too windy, it curls on its own. Recently, my daughter had a party in the night and all her friends came in and they were sitting outside and they had fun even if it was raining outside. But mainly we have a breakfast table in the kitchen and we eat out lunch there and in the afternoon, it's still sunny so the awning helps us with the sun too. We love our awning, it's good and I really recommend SunSetter

We got a new home and we thought we could really make good use of an awning in our backyard. We liked the advertising of SunSetter Awnings that we saw on TV and they responded quickly by email, sending us a mailer with booklets. We called and a guy came out, measured and showed us samples. With him coming out, the transaction was pretty personal. The technician was also very responsive to our call and orders. The SunSetter team were quick hard-workers who were good and professional. We got the largest awning available and the color of it is called saddle. It matched the colors outside of our house very well and we’re very pleased with the awning.

I try to do all my purchases with American Express but SunSetter Awnings doesn’t take American Express and I was a little disappointed in that. I had to use Mastercard. But otherwise, we had a good install. The guys that did it quickly and they knew what they were doing. It all went well. We primarily wanted the awning to shield the rain but the guy said it would give us shade but it was no good as far as rain went. That was one thing that I was disappointed in but then I was very happy that it is somewhat waterproof. It is 12 feet in width, blue in color and with a remote. It's very good and we're happy with the product.

My other patio cover was wood and it started to rot and come loose. Between an awning and a new vinyl patio cover, I decided to go with an awning and give it a try. I asked for SunSetter's package, got it in the mail, and read all about it. I didn’t look anywhere else. I called the name that was on the paper in the packet that they gave me and told them I’d like someone to come out. Then, someone came out, measured and looked, discussed and we went from there. I purchased a motorized awning. It’s a tan color with a very thin pencil-like line through it in brown and it’s scalloped on the edge. Two men came out through the company that I had called to install it and they had it done and everything working within two hours. I love it and the service was very, very good.

I bought a new condo and the sun was extremely strong in the back and I couldn’t sit on the patio. A lot of people seem to do is to cover the patio. If the association wouldn’t let you do it, then put up an awning. I looked at the bylaws of the association and they said I had to go to Queen City Awning who was going to charge me $9,000. I kept looking around at the competitors and the young lady that came out was very charming. She showed me all the particulars on the SunSetter, I presented that to the board, stated my argument, and they agreed that SunSetter had everything that the other one had for about half the price. The crew was excellent when they put it up and I've recommended SunSetter to my neighbors.

Our friends had an awning from SunSetter and we liked it so much we purchased one. The salesperson here in Florida was very friendly and the installation went up in one day without any hitches, so it was very professional. We have the motorized model using the Graber fabric, with remote and wind sensor on it. When it is hot, we just open it up. It is really nice to sit underneath the shade. We are very happy with it and we highly recommend it. We, in fact, have a new neighbor who was just moving in and she wants the name of the dealer here in Florida.

SunSetter Awnings is a very good company and we purchased an awning from them after reading the reviews on Angie’s List. The awning is an electric one with a wind monitor and we use it for shade when sitting outside. Our backyard is always in the sun and it gets difficult to enjoy the garden in the summer. The SunSetter Awnings team is professional, provided good service, tidy, and did everything that they were supposed to do. The installation team also showed me how to use everything. Everything was good and perfect.

We just bought our house and having an awning was one of the things that we have planned for the house. We have been saving our money. It was kind of a little bit more than what we wanted to but we were pleased with our purchase with SunSetter. We were going to get a smaller one but we went ahead and got the biggest and motorized one. We weren't going to actually jump into that but we did and just was really happy.

I saw SunSetter's ad on a magazine and it looked like something I would like to have. I got a manual awning that has a navy blue and white stripe, and the team was very good and nice. They knew what they were doing. The installers did a fine job too. It was very quick and clean. I was pleased with the service I received and I would recommend them.

The way Sunsetter Awnings advertised on TV looked good and when we were at the Dawes County Fair, which is in the county that we live, we've finally seen them there. They had a display there. We were thinking about purchasing an awning. We had the deck up and during the summertime, the sun's beating on the deck and it gets too hot to sit out there. We talked to the guy and he came out and did the measuring. He was part owner of the place, so he was good. He explained everything. Our deck is bigger than the biggest awning they had and we don't want to go with two awnings because that would get too expensive. So, he figured how he could place the awning and that's what we went with.

I bought an awning through SunSetter for convenience and everything went great there. I’m just waiting for the installation to see how it works. Hopefully in a couple of months when we get it installed we’ll have a good experience throughout.

We wanted to put up an awning to cover our patio and we liked what SunSetter Awnings had, with the lights and everything. We went the whole 100 yards and they did a good job with the installation. The awning is all electric. You push the button and everything comes in. Friends of ours rent that property now and they use the awning all the time. It blocks the sun in the morning and then he runs it back halfway and gets the breeze in. Then twice a week, we go in and have our little happy hour. They love the awning.

I have a west exposure and I use umbrellas. I wanted a change and get a little different look. I noticed SunSetter Awnings commercials on the TV so I called them up. They came over and I talked to the salesman. He seemed responsible and gave me all the information that I needed to know. And he measured. He also made some suggestions. He laid out the fabric on the table and I picked out. He didn’t sway me one way or the other 'cause I basically knew what I wanted.

The sun was bothering us so we got a SunSetter awning. The guy that sold me the awning put it up and I’m hoping we got it in the right spot. It’s hard to tell until summer. And I have a prow front on my lake home so it’s kind of angling out. I guess we’ll wait and see. But it’s a sturdy construction and I think it’ll be good. Also I’m happy to have a remote.

We have a nice deck but the sun was bright so we couldn’t use it very much. We decided to check into SunSetter Awnings and some good friends had bought one so we went to see theirs. Afterwards, we called SunSetter Awnings and the rep was very nice. He seemed to know what they were doing, and it was the same with the installation team. They were also very polite. They came in and got the job done.

SunSetter did a great job. The installation was amazing. They were quick, good and very courteous. They walked us through it and made sure everything was perfect. They sealed everything up nice and reassured us that it won't be hurting anything on the house. We're very happy with the motorized awning. In fact, I'd tell my friends that they need to get one.

We have a patio on the roof that did not extend out very far, and I wanted more coverage. I have seen SunSetter advertised a lot on TV and I always have that name in mind. I checked the website out and I had to go with SunSetter. The awning is 11 feet and about 14 feet wide. The team was very good, very helpful, and didn’t take them long to install it. They did an excellent job. They stayed there, got it all installed, cleaned afterwards and made sure it worked. After we had enough, we purchased the light set from SunSetter also. They worked out really well, too. We’re really happy with it. Now in the winter time, I have it out about halfway because I can go out there and I can barbecue under it. In the summertime, we can have a lot farther if we like. It works out great every time. It’s an excellent product. I have recommended them to my sister and a couple of other friends of ours and they bought one, too.

We wanted some shade in an area and we didn’t want an umbrella. We already have a SunSetter awning back in Ohio that we really like, so we went with them. Installation was wonderful. It took hours as they had to mount it into the wall, and it was a different kind of mount than what they normally would do. Bit, it went fine. However, we had a couple of issues. Our door going outside kept hitting the lights and the tech came back and fixed it. He was right there and it was great. If my husband wants to grill outdoors and it is raining, he sets the awning out and stay dry and go ahead and do what we wanted to do in spite of the fact that it is raining. IT shades pretty much one-third of our lanai, so we can use that part of the lanai more than we used to be able to. They were very pleasant to work with and were polite. They knew what they were doing.

We have a huge space and a huge deck, and a grill surrounded with stones in the backyard. That part of the backyard is really beautiful but we didn’t use that part because of the sun. I went to my friend's house and she has an awning. She opened it that day and then she turned on the lights because it was almost night time, and her backyard was so beautiful. So, she told me about the awning and I decide to do it because one would think it was like a hung roof but it was really like a tent.

The big trees that were behind our deck had to be cut down and we needed some shade. SunSetter Awnings was a company that was recommended to our condominium association. Their people were delightful to work with. The salesman was great. He's called me back a couple of times to make sure everything is fine, although we're in Florida and we've been here all winter. The people that put the awning were very, very good and very friendly. They did a great job. Our experience with SunSetter was excellent and our awning looks very attractive. We've already recommended SunSetter Awnings to other people.

Tyler of SunSetter Awnings was excellent and outstanding. He had all the knowledge that I needed to know like all the comparisons with different awnings. He's a great rep for the company. He had all the brochures and samples of the fabric. I asked him about the motor and how it was going to function because I have one. I asked him about the warranty, the guarantees and all that and he answered every question there was. Two guys came out to install it and did a wonderful job. I wanted it raised a little higher. They did everything that I asked them to do. The only thing is I wish I would have known that they have covers. I would have bought a cover. I would recommend to friends to definitely go with the awning that I have and the company that I use in Conifer.

When we wanted to have some awnings installed, we chose SunSetter. Everything went fine during the installation. They did great and they were a good deal.

We have a deck out back that gets hit by the sun all day long and SunSetter Awnings came recommended from a neighbor of ours. We were happy with the product they had and with the installation. The representative was very nice and the installation team was very good too. I'd recommend the product.

The SunSetter Awnings team came to do an estimate. The salesman was a nice guy and he knew what he was doing and what he was talking about. The installation guy just seemed to know what he was doing and he was just experienced. We had a good experience with SunSetter. Everything went really well.

I had a good experience with SunSetter. Everything was as planned. I purchased this electronic and motorized awning a few months ago, and it was installed and completed to satisfaction. I already bought the awning before and I was satisfied, so I did not look for anybody else anymore. Using the control, the opening operates outwards to extend and then when I'm finished using the awning, I retract it back to its closed position.

I kept getting a lot of brochures and reports about Sunsetter Awnings. Their name was also more predominant than other companies and they seemed to have a better information for their product. Plus, the way they advertised and presented it was pretty professional. I liked their shipping and the way they packed their product, too, and all those good stuff led me to get a big electric and motorized awning from them. It’s 19 feet long and it took three big guys and myself to put it up. We followed their instructions and the video that they sent with it. I also viewed it online before I ordered the awning because I had to go make some measurements, make sure I had the clearance, and that the joist and studs were in place.

We were replacing the awning that we had. It was a hand crank and after about seven years, it was caught in a windstorm which destroyed the arms to it. It was going to cost more to replace the arms and the fabric itself than it was to just buy a new one. There were good recommendations online for SunSetter. I kept receiving a number of different advertisements and all the reviews I read were very positive so I went with them.

We have a deck behind the house and it gets a lot of sun in the summer that it gets too hot to be out there. I've been thinking about buying an awning for a long time. I have a friend who has one and recommended Sunsetter Awnings. And since I had a little extra money, I thought it's a good time to do it. The SunSetter reps, a couple and their son, were wonderful. I just registered online and I got a call within 24 hours. The lady rep came with all the materials and I had a coupon for a discount. We had a nice chat, and we made a date for the installation.

30 years ago, I went to the Eastern States Exposition in Massachusetts. And I was fascinated the first time I saw SunSetter Awnings advertised. As a matter of fact, I saved the video for 30 years. I thought their awning is a wonderful product and something I'd really like to have. But I just never had a place where I was able to utilize an awning and actually built a deck that would accommodate it. And this past fall, I bought that SunSetter awning. I was about 60 miles away with the dealership I purchased it through and they shipped the awning to me. They were good. The installer came and then installed it. He knew what he was doing and installed it correctly. And everything's fine. I really like SunSetter Awnings. It's terrific. I'm very happy with it and I highly recommend it. I enjoy it. I put it up a few times and in and out. I haven't had much summer weather since I got but I look forward to a lot of use this summer.

We wanted an awning inside of our house to block the sun. The SunSetter rep we talked to was knowledgeable. He was helpful in the selection of colors of the canvas and the canvas itself. The installation was good as well. Our awning is motorized when the wind sets right. We're looking forward to using it a lot more when it gets too warm. We like our awning very much and I'd recommend SunSetter.

We had put up a new porch at the end of last season. My mother had an awning from SunSetter and strongly suggested having one would be a good idea. Their rep was excellent and very accommodating. If he makes an appointment, he’d be there. It didn’t take him long to order and install as well. We got a blue and white motorized awning with the remote and the people who came over for Thanksgiving noticed it right away. We’re looking forward to the warmer weather so we could use it.

During the winter, SunSetter Awnings installed an awning in my house to get the sun off. I liked their setup and the installation was on the heavy side. When I had an issue, I called them and they walked me through it. Overall, I've had a good experience.

We were looking awning and I liked the scissor arm awning. The fellow that sold the SunSetter Awning was good, but the installer said, “Nobody usually puts that cover on. It's kind of a nuisance.” And then, when I put the cover on, I saw that you had to put those clips on before you put the awning in. And I was kind of disappointed. And so, I called the fella that sold and he said he'll have the other guy call me but I never heard from him. I just used the cords for the cover and I had to tie them. But the clips would have been nice.They should have been put on before the awning. It's not exposed off the fascia board. Its protected, but I'd like to have those on.The installer had a jack with a nice machine to put that up. I can't handle it myself. They could have just draw a chalk line and put them all in a row and that would have been a fast way to do it, but he just kind of talked me out of it but it's kind of nice because I covered it.

I had SunSetter Awnings at a different location before and it worked. So I got a regular awning over a patio because the sun was coming down too much in here. Their customer service did fine and their team came and got the installation done in an hour. Then they showed me how to use the remote. I would use it when it’s too sunny out there to sit out without an awning. If anyone would ask about SunSetter Awnings, I'd suggest for them to do their own research but I would recommend SunSetter Awnings and tell them it works fine for me.

We put our SunSetter awning in at a location at Myrtle Beach, which is a vacation place for us. The previous awning that was there was an original installation on this townhouse we had, and with the recent hurricane that had come through, it was destroyed. Its mechanism was not any good. So, we decided to go with a whole new installation and the lady who had the contract down there in that area for SunSetter was recommended when we checked around with some other people in the neighborhood and asked them what they had used. It worked out great. The crew and the lady who sold it to us were all excellent. We contacted her and she came in. We even got somebody else to come and give us another estimate but we were more pleased with Sunsetter.

We had a big umbrella out on our back and an awning seemed to work better than the umbrella. The dealer we talked to convinced us that SunSetter was the best one for our particular installation but it has been a very bad experience. When we originally quoted it, the guy was going to arrange to have all the electrical connections hooked up. But six months later, they're still not hooked up. I'm going to have to go get my own electrician. He was going to arrange all that for us but it never happened. He always had excuses why the thing isn't taken care of. And we've had guys scheduled to come but they don’t show up. I'm fed up with the guy that I purchased it from and I would never recommend him again. If the local rep is the only guy that is doing it, don’t bother buying.

SunSetter Awnings has been around for a long time and carries a good reputation. We have a new home where we get very hot sun on one side of the house in the morning and then on the other side in the afternoon. We tried umbrellas which didn't work. I had to keep running out and put them down 'cause we're on a lake and the wind would blow them off. We even put them in cement but that didn't work as well. Having an awning seemed like the best solution without it being a permanent cover on our deck because we like the view.

We wanted an awning over our deck. We noticed the ad about Sunsetter Awnings. They came out and gave us a quote. We liked what we got and we decided to go forward with it. They were very professional. We got the 20-footer and it's motorized with the wind retractor. We anticipate that come spring, when the weather warms up, we'll have it out quite a bit.

I needed an awning and SunSetter Awnings had the cheapest one. But they said that they shipped the awning. I checked the site and they said it was delivered. I contacted the shipping company and they said that they could not leave it because they needed a signature, so they took the awning back. I called SunSetter and they were supposed to contact the shipping company and they’ll deliver it. One time, SunSetter said they were going to investigate and they knew that it was returned but they couldn’t figure out where it was. After a month, I ended up canceling. The funniest thing is they called after about three months and said, “Where do you want to deliver it again?” But I don't want it anymore. SunSetter Awnings is not nice. Don't even try them.

My awning is working well but I'm seeing a little mold and I'm not happy. We don’t leave it out when it's raining. I was going to call the fella who put it in for us and talk with him about it since we've only had it for about two months. Their reps have been great and during the installation, their people did a great job. Everything is fine except for the molds I'm seeing.

I have a deck and there is no roof over it, so I just bake in the summer. I got a burgundy and beige awning past the full-summer-blown time, and I now get the shade that I want with it. But here’s my only problem. Sometimes, I like sitting out there in the rain. Without a brace down the center, when it is fully out, it tends to collect water on the end. I worry about the integrity because it is free-standing, and I'm not sure what is going to happen with that extra water weight. If it just has one little extra rib down the center or something towards the end, the backwater would not pool in there. We had to use brooms to push the water out. Nevertheless, if there is sunset, it is beautiful, be it during a warm summer day, fall day or when it is raining out. I like being out there even in the rain.

My neighbor set up a SunSetter awning recently. I am part of SunSetter in my occupation and I live in Florida. I had a motorized sand colored awning put up and the people who came out helped me with the furniture around and made sure that everything was perfect. They were really good and I tell people SunSetter is great.

I needed some shelter out in the back garden. I saw the Sunsetter awning advertised then I took a look at it and got a few estimates. They were very organized at SunSetter and they were generally nice people. They answered all my questions and I was pleased with my experience with them. I got the motorized awning and when it was installed, the reps who came out were very polite people. They spent a lot of time explaining to me what was what and everything was good. I would tell my friends to go for Sunsetter Awnings.

I extended my deck and wanted to add the shade. I saw my neighbors with SunSetter and they had good comments about it. I got a 15 feet x 16 feet electronic awning in a color that matches the house. They said they had a special where it had the wind detector so if the wind was going too hard, it would automatically retract. They had to do some measurements and took less than 40 minutes to install it. Once they anchored it into the side of the house and added the attachments, it helped keep the actual material in place. Everything was pretty much a good deal.

SunSetter did a great job of installing the awning. They did it fast and on time, and I have no complaints. I use the awning to get rid of some unwanted sun and rain. The SunSetter awning is a lot of bang for your buck and I would recommend it.

As part of some of the remodeling and upgrades I was doing at my house, I purchased two awnings from SunSetter, one this year and another one two years ago. When I went to Costco, I got directed to SunSetter. With the simplicity of their product, the quality standards and the fair price, SunSetter was the best value. So I purchased directly from them. I liked the sales rep that I dealt with, so I called him back directly for my second awning.

I've had good luck with Sunsetter Awnings so far. The sales representatives had a little problem with delivery from SunSetter though. It took a long time. It's probably normal that people sell stuff that they don't carry and then they have to depend on somebody else to get it to them. And SunSetter doesn't act very fast. But other than that, they did okay. I purchased an awning to keep the sun off and I got a 10-footer and an 8-footer and these are both motorized. The installation was very good. We use the 8-footer to put over where our barbecue is so, my wife doesn't have to go out in the rain. It's a good experience if one got lots of money.

We wanted a retractable awning. Sunsetter Awnings is nationally advertised and I thought I would contact them. I purchased the biggest one they got. I did most of my interactions with the installers and I had a good experience with them.

In our backyard, we had a patio redone and we get a lot of afternoon sun so it was a perfect spot for a SunSetter Awning. We can put it out when we need it set out there and roll it back up and not block the view. We got a call from the local SunSetter dealer here and we also got one from another company that had a different brand. We were very happy with the company that we dealt with but SunSetter had a better price.

I wanted to upgrade the back of my house, and due to the sun load and the weather, I decided to get an awning. My brother had an awning from SunSetter and he was pleased with it. I also liked what I saw and so I bought from them, too. The SunSetter team was great. They showed up when they said they would and did exactly what they said they were going to do and I am pleased with it. They were also professional. They did the installation less than an hour and a half and then they were gone. They took the boxes with them and they were neat and clean as they could be. They were efficient. It is a family operation that’s running the local company.

We needed some sun protection to the exposed part of our house. SunSetter advertised quite prominently and I was familiar with their name so I gave them a call and it just seemed to be the company to go with. Their reps were very professional with good information. I got a 16-foot motorized awning and the installation went smoothly, which only took two hours. I had a very positive experience and I'd recommend them.

I have a porch in the back that gets a lot of sun so I wanted to get shade. We got the SunSetter awning conveniently online. They came to the house. The salesman just went over the fabrics, took measurements and gave me quote. Plus the installation team did a good job. They were quick and efficient. The awning came out nice. It looked good. It’s a good product.

I happen to have a very hot west side of my house and I wanted some shade. I knew some people who had SunSetter Awnings and they spoke highly of the company. The representatives were very good and the same person who sold it to me installed it for me. They took good care of me and did a good job. I have the motorized version and it was a good deal.

SunSetter Awnings was all good. I got exactly what I ordered without any problems. Their product was also relatively easy to put up. I just followed the instructions. It seems to be a good product.

SunSetter's people were great and I had no problem with them whatsoever. The guy that sold the awning to us was here when he said he would be and the people that were going to put it up were here when they said they were going to be. But the awning fell off the house and we haven't used it. Sunsetter's reps even fixed the light that was knocked sideways when the awning fell down and they did that for me for no charge.

I have always wanted an awning, but I could never afford it. I moved from my house to a condo, which is a little bit smaller and has a deck. I had a handyman and he had helped me with a few projects when I first moved in here. However, I didn’t know how to get ahold of them. I thought they were on Highway 40. One of my sons whose patio is about ten times the size of my deck was quoting prices because he had looked into it. Then I asked him, “Do you think SunSetter is that good?” He said, “You’d be stupid if you didn’t do it, do it with them.” He’s a firefighter with Metro West. So, those guys are pretty thick. If there’s a bad thing out there, one of them is going to know about it. SunSetter has a pretty good reputation around here.

I needed some shaded area in my backyard and building a permanent structure seemed to be the best solution for it. I have friends who have a SunSetter awning so I got the XL 20 for the space that I needed to cover from them as well. Their team was responsive and did everything they said they were going to do in a timely fashion. They also corrected some of the things that didn’t work out. They installed a certain bin which turned out to fit with the mounting that I had, then they mounted the awning under the eaves. The installation, which took them three hours, was fairly painless and the cost was fair to what I got. When it gets hot, I put it out and provide shade for the area ‘cause I have a sitting area underneath it with fire pit. I would recommend the company that did the installation since they're also the authorized reseller in this part of Southern California.

I had a friend in Michigan who put three awnings over his deck and I liked it. I had put a spa on my flat deck patio and I wanted something like that to cover my wife and my daughter who go in it. So I contacted the outfit in Toledo and the representatives in the office were fantastic. They came out and looked at it. We talked about it and they told me a couple of ways that they could put it up. So they were great. They gave me an estimate and I went back about a week later and picked out a color. Then they came in and put it up for me. The awning is great and I like it. I'm extremely happy with it and I have recommended SunSetter to one person already. I told them to have somebody come out and look at where they want it, what they want and why they want it then let that person dictate. They seemed excited about the fact that there was something out there on the market that they could look at.

I like to read outside and a lot of times it's too sunny here in Florida to read. I needed a little shade out on our patio so I had SunSetter Awnings put up an awning. I called 'em up and they came out to the house. They did some measurements and told me what I would need. Moreover, they explained everything that I needed to know so I was in good shape. My awning is mounted to the side of my house. It's 16-feet wide and runs by remote control. I can put it up and down anytime I want to. I have a closed-in screened porch on my house and beyond that is where I put my awning. However, they only offer it with a cord up to 24 feet long, which did not reach the outlet. I had to put a junction box in and wired it over to my outlet. All in all, it was definitely well worth it to put the awning up.

SunSetter Awnings work great. They're fairly expensive but they're worth it. Dealing with their team went very well, too. I just placed my orders and they came in quickly. The first one I got was a hand crank for my tailgate trailer. Then I bought a motorized one to go with my hot tub. If it's raining, I use it. When I pushed the hand-type one on to a rock, I knocked something off of it, allowed rain to get down in it, and destroyed the motor. I could still roll it out by hand but it wasn't electric so I replaced it last fall. I got a 16-foot wide motorized awning that's self-supporting. It took two people to install it because it's big and fairly heavy. But the instructions were very complete and it wasn’t hard to install. All I did was leave the original brackets in the one I replaced and this new one slipped right in. It goes outside and shelters our food. I would recommend SunSetter Awnings highly.

We got our house about a year and a half ago. I had put in a little patio and the sun was coming in over so I got an awning. I was reading all the time and I saved up a lot of brochure on SunSetter so I went into my files, got it out, and called them up. The fellow who has a company in New Port Richey that is close to us was good, very informative, knowledgeable and helpful. He answered all my questions. We had excellent interactions with him then he had somebody in his 20s come at the end to help him put it up. He also told me that I could give him a call if anything goes wrong, then he would be down and fix it up.

My first awning, which was from a company that went out of business was old and it broke down on me. So, I got in touch with SunSetter Awnings, and I got the retractable awning that has the remote. SunSetter Awnings did a super job. They were very nice, informative, and I couldn’t have asked for better people. The awning arrived exactly when they said that it would. They took down the old awning, and put in the new one, and it didn’t take them very long. The awning is in a space over the patio where it faces south-west. So, I have a lot of sun coming in, and the awning is something I really need to have. I was pleased with the people that are doing SunSetter Awnings’ work here in Northern California. I would recommend them. In fact, I have already told someone to get in touch with them.

I watched SunSetter Awnings' commercial on TV and liked what I saw. I thought it was a really good idea and that I should invest in it. We had all that backyard but we would go inside because it'd be too hot. With it, we could sit outside and not have to worry about being warmed by the sun beating on our heads. I discussed it with my husband and he said he wanted to do that.

I needed an extra covering for my vehicle and in Hawaii, it was getting harder to get things shipped over. SunSetter Awnings made it very clear that the awnings would be shipped in good condition and that sending it back wouldn't be a problem. Their team was a little aggressive though and I dealt with around three different salespersons because I didn’t purchase right away. I got quotes, got some stuff mailed and emailed, and there was some difference in the pricing and deals. Once I received those, there was no follow-up and that was disappointing.

We are very pleased with our motorized awning from SunSetter. It was not hard to install and it is a great addition to our home where it covers a large patio door that faces to the south. We would definitely recommend SunSetter to a friend.

I bought a SunSetter awning for my deck and I liked it, so I bought another one. They did a very outstanding job in getting the product to us on time. Moreover, it was very easy to install. My wife and I installed the old awning, a crank out, on the back of our house. I have not put my new one up yet as we are waiting for summertime here in Pennsylvania. We bought it early since we didn’t know if the prices may go up. We bought it knowing it was going to be fine anyway. However, I was really concerned if the remote will work when I’m inside the house versus outside the house. We bought the old awning many years ago, but it’s still like new. It’s not faded and it still works great. I would recommend SunSetter. Although there are cheaper ones out there in the market, as far as dependability and quality, SunSetter can't be matched.

I've had a very good experience with SunSetter. I checked them online and I felt comfortable with them, then I ordered. Their folks are good and are doing phenomenal. I’m going to recommend them.

We live here in Northwest Oregon and some of the nicest parts of the day here are the mornings. We have an east facing deck and kitchen, but when the sun is so bright, we can't enjoy it out there because it's low in the sky during that time of the day. It also beats in the kitchen and gets the kitchen really hot so an awning was going to shade the kitchen and allow us to be outside without having to stare into the sun in those pre-noon hours.

It got too hot and I wanted a shade. When I looked around, SunSetter Awnings seemed to be fairly good. I called the local company to which they subcontracted and they handled my order. I was on the phone a couple of times with SunSetter's reps and everything was positive. In fact, I haven't had any problems with SunSetter but I had problems with the company that installed my awnings which happened to be one of their approved contractors. There was a little slack in the material and I had to stretch it out. I called and talked to the contractor directly. I asked the them to come out, take a look at the awning, and see if they could adjust it a little bit to make it a little tighter. The lady who did the scheduling was supposed to get back to me to schedule a specific date and time but in spite of two calls, she never did. So they haven't come back and repaired that problem.

SunSetter Awnings was the most known company and the easiest to get information about. We have a deck and we had a party in December, and we thought it would be nice to have the area where we put our chairs and tables covered since sometimes it's sunny, sometimes rainy. Their team was efficient and they sent the products right away. We got a 15-foot remote awning with burgundy and white stripes. We put up the awning ourselves and it worked out well. We needed several bodies to put it up but it was easy. We bring it out when it's sunny and it shades the house very well. Sunsetter Awnings was a good choice and I would recommend it.

SunSetter called me up one day and said they would give me $600 off of the price quote I've had. It was very simple. They priced it attractively so I did it. I had a local dealer if I needed one. Plus more promotion and information were available. We showed everybody the awning and we like it. It does its job. It works great and looks good. We're happy and we would refer it.

Purchased Sunsetter from previous customer, came with EVERYTHING, initial paperwork, etc. Storm damaged one of the arms, contacted Sunsetter and told they couldn’t do anything, but refer us to authorized dealers who could come out and take a look. The item was out of warranty which was fine because we expected to pay for service call. Contacted the only two dealers they had listed and told by both, “if we didn’t install it, we can’t help”! Offered to pay and they still said no. Unless we purchased another, installed by them, we were out of luck. So, we now have a 20' awning and ALL the accessories sitting on the side of the house. We can sell for parts and that’s it. Where’s the customer service in that? We had somebody install because they could and company wanted an arm and two legs to install it. I’m very disappointed and would not purchase another based on that.

A friend of mine had put a SunSetter awning in, and I saw what they had and liked it. They were also happy with it. I did a little research and it seemed that SunSetter has good products. Their rep worked with me and I ended up getting a good price and the same motion detector. SunSetter is good to go with.

Love the awning. Would give it 5 stars. The problem was with your local installation co. - Authority Home Solutions in Ocala Fl. The owner, Chris ** came out and gave us a great sales pitch. After the awning was installed, they left a mess from drilling concrete block which stained our newly painted deck. Mr. ** was a complete ** at that point and told his installers they weren't in the cleanup business. I would not recommend him to anyone.

Our SunSetter awning has made a significant difference in our outdoor living. The difference in our living room temperatures, due to the shade provided, is really amazing and more than what we expected. Installing, however, was not as easy as implied. These awnings are heavy. I would recommend having it installed rather than doing it yourself. It also is questionable whether it would withstand 55 mph winds as suggested. However, for the most part, it is well worth the investment.

We have a west facing living room and patio behind the awning, and we were looking for something to help out for the summer sun. We looked at different options and decided we didn’t want a bunch posts out there, so having an awning was the answer. Our neighbor has one that he installed last year and we liked it so we copied. It was easy to reach SunSetter and it’s the same brand of what my neighbor has. We ordered the awnings online and the sales lady was outstanding. She helped me design the thing in terms of what I needed. I needed two awnings and we talked about the measurements, how far they’d go out, and all the good stuff. I ordered them from her with a credit card and less than a week later, they were in my front yard.

We needed an awning which we got from SunSetter and had a very good experience with their team. One of the awnings that we bought was an automated model. We got an 18 and a 10 footer, and both of them had the same color with higher end cloth. My wife and I installed them and it was easy. One has a wind sensor on it and it worked well. We had it out and when I was demonstrating it to some folks, the wind came up and the awning closed and they were impressed. We’ve enjoyed the experience with SunSetter Awnings a lot. I would recommend it.

I needed an awning for our back porch. I've always seen SunSetter's commercials and thought I’d give them a shot. I had shoulder surgery, so I had a bunch of friends come over and put the 18-foot deluxe model, remote controlled awning up for me. Setting it up took longer than what the instruction said. It took four guys about four hours to put it up. After my friends left and I went and rolled it out, the awning was tilting really bad to the righthand side. It may be out of balance and break something, so now it’s on the back of the house not being used.

My wife and I were pleased to purchase and operate our Sunsetter Motorized Shade. It was just what we wanted. We expected a the product to work. Nothing more or less. Fair, right? The shade stopped working within 1 year. So, it required a new motor. OK, things happen, and Sunsetter sent a new motor at no charge. But now I need to pay someone to replace the motor. So, 2 install costs for 1 year of product and about 12 (twelve) up/down operations. We have now owned the shade for 2 1/2 years. The motor went bad again. Sunsetter stated they would not send another motor at no cost for the motor. Recognize the product failed at 14 months after replacement and they will not make good on their failed product. Also, the 2nd motor only had approximately 15 operations.

We have a southern exposure so we needed the protection. We heard good things about SunSetter Awnings and it seemed to be one of the top ones so we went with it. We spoke to the vendor and they were very good. However, there's a wrinkle when it unfurls so I'm hoping that it will go away in time.

The hurricane tore the awning off my house. I called SunSetter Awnings and I had a really opportune time. I contacted them during a promo and I got 400 bucks off of the awning. Their website has a customer login and even though the awning was from a previous owner, as soon as I gave them the address, they knew all the dimensions and everything so everything was easy. They were really helpful and I got a better awning that was motorized. It came in a long tube, had the mounting hardware and instructions so I mounted it. A couple of my grandsons lifted it up into place so I could secure it. It is nice and level, and it works great. We have another SunSetter Awning up on the balcony. It’s manual but it was missing a part. I called them and I was surprised at how cheap the part was. It also came faster than they quoted so, it worked out well.

I’ve always had a concrete deck out back and it’s been really sunny. So, I wanted to get an awning over the top of it and I liked what SunSetter shows on TV where the awnings were rolling out. The company was always handy to get to as well. The purchase was all done by phone and the people I talked to were fine. I got a 16 feet wide awning, right about 12 out from the wall, and it was an electric one. My son and I installed it ourselves in three hours from total scratch and I thought that was good. We hung it up, put the roller on it and plugged it in, then it took off. It was just going through the motions of getting it done and installing the awning was easy and simple. The awning is right on the spot where I needed it and everything is right on the money, too. I’d recommend SunSetter easily.

A hurricane blew down the first SunSetter awning that we’ve had for about 12 years. We replaced it with a larger SunSetter, and this one is mobile and motorized. We like it very much and we’re very happy. Everything seems to be solid, and I have confidence that it will continue because the other one did so well for so long, and that was why I went back and got a SunSetter. The lady who dealt with me was extremely helpful, efficient, and knowledgeable. I have nothing but good things to say about the company, the product, and the people that represent it.

The property that we bought had an old SunSetter on it. We replaced it with a motorized one. I like SunSetter. In any of my dealings with SunSetter, the people whom I speak with and the service that I get is very good. The installation experience was interesting. In the application I had that should be used on it, it wasn't intimidating but it was tight-fit. But once we had everything set up and had it delivered in the carton that came in, I had two people help me and it went pretty good. We've got some huge windows that are south facing and we have a large deck out there. The SunSetter blocks out the sun in the summer and keeps the house cool. If one can afford SunSetter, it's a good deal.

I'm in Florida and I got a 12-foot wide awning with a big opening because of the half sun here. I went with SunSetter but I did not care for the first guy I had out here. The district area manager came and they also had another installer to come. I really like my SunSetter awning and I'm glad I would be able to use it.

I needed an awning above my door and I have one of SunSetter Awnings’ other ones. They were good. My experience with their team was very nice. They explained everything and answered all my questions. I purchased the motorized awning and the installation was fine. I had somebody help me install it. I use it every morning to keep the sun from coming in the back room where we always stay in. It's great and we highly recommend it. They're easy to install and I like the choice of fabrics that we get. You can get anything from fabric to vinyl or whatever. We're really happy with it.

We have an area in our backyard that we wanted to cover because it was going to be a sitting area and Florida gets ridiculously hot. I bought a SunSetter motorized awning when they had a good sale because they are expensive. When the original package came, it didn't come with the wireless remote that I ordered which will open and close the awning so I emailed them and they shipped it to me. My husband and son installed the awning. There was a piece that they weren't sure if it had to be a certain width apart but after they watched the video, it was cleared up. We really like having the awning. It fitted the area we intended to get covered perfectly. I'm also glad I went with the motorized one since it made a huge difference.

The subject purchase and installation was performed flawlessly. The awning works as advertised and we are looking forward to getting the most out of it, in the coming Spring/Summer of 2018. Kudos to the installation team, they paid attention to detail and did a great job!!!

When I initially called I provided all the measurements for the area I was going to cover with the awning. I was assure everything would be fine. That was not the case, unless my guest wanted to duck down and limbo at 4 feet 6 in to get under the far edge when it was unrolled. Several conversations with the SunSetter people resulted in them assuring me it would work until I asked them to tell me what the measurements would be. That's when they realized I was going to need a roof mount for only another thousand dollars to include the labor. **. If your sales staff wants to twist numbers to sell products even when it's obvious the product won't work, that's not what I call good customer service. In fact, that's exactly how NASA blew up the space shuttle Challenger. They had a set of numbers that gave them the answer but they kept telling themselves and everyone else something else.

We have no trees so I needed a shade. I had a SunSetter Awnings sales rep who came twice and kept in contact with me all the time because we weren't ready when we first asked them about it. But he kept touching base and then the team came and put in the largest motorized awning that I could get. It was great. I had an excellent experience with SunSetter Awnings.

RE: Collapsed Awning. While I was temporarily away from the house on Sunday morning Oct 22, 2017, torrential rains and tornadoes started sometime after noon. By the time I rushed home, the awning had filled up with water, causing it to sag severely in the center from its normal height. Even though I put one side lower than the other, a maneuver required by the company; the rain was coming too fast and overwhelmed the awning. I tried to release the catchment of water with no luck. A properly designed awning should be able to encounter heavy rains without immediately collapsing.

I just got my ??? setter installed yesterday November 21 2017 and absolutely love it. Keeps the ??? out house is cooler. In fact I can sit out in light ☔ and stay dry and enjoy my patio. I live in central Florida and from hot ??? and heat to rain and wind. This product is fantastic. Very well constructed. I got the upgraded canvas for not much more and it's unbelievable. Beautiful colors. I bought mine through Superior Concrete of Brevard. They are an authorized SunSetter dealer here in Palm Bay. Scott the owner was fantastic. In fact he installed it himself with his crew. They did a great job. Punctual, neat and professional. You also get a 5 year full replacement guarantee. I highly recommend this awning. I am a verified buyer.

We really enjoy our new SunSetter awning! It looks very nice with the house color and operates just as we expected. It provides shade perfectly for the deck area and we have received many compliments. Our family has enjoyed its convenience. Thank you SunSetter!!!

Everybody right from the Saleman (Bruce) to the installers (don't know their names) did an absolute grandtastic job. Bruce told me in a very professional manner why I didn't want what I thought I wanted, and explain to me why I wanted exactly what I got, he went through all the options and explained to me the ones that would best suit me, and told me why some of the others options would be a waste of my money. He answered all my questions very clearly and completely. By the time I was done talking to him we had a deal. Also I would like to point out how glad and pleased I was with the flexibility I was allowed as far as paying went (without that the deal could not have happened). I was not able to be at my home when the installers came, but when I arrived home everything was absolutely perfect and just how I had envisioned it, A big thumbs up to everybody involved!

We are extremely happy with our new awning. Due to the winter weather arriving we have not used it as much as we would have liked but we rolled it up (which was so easy) and have stored it for the winter. Can't wait to use it this spring and summer. It has made the patio more useable. Also, the pricing is much more affordable than a couple of other places we checked.

Awning installed - sensor continues to close awning. Spoke to co. who gave me # of new employee installer and he stated he resided some 70 miles from me and would come by to check on unit when he had an install in my neighborhood. It's been 4 weeks and yet no call. Very poor after service.

I just want to express how much we love our SunSetter Awnings and the whole ordering and installation process. Great workmanship and service. We highly recommend this product and installation company! Looking forward to many years of enjoyment. Thank you!

We had a SunSetter installed late in September. So far so good. Looks good, operates smoothly. We had one adjustment made to help with how the arms nest when retracted. That said, I want to go through a complete spring, summer, fall before I assess the full benefits in terms of shade coverage. We made our own side curtain when sun is very low in sky.

I can say it's not the SunSetter cause during and after the install it catches and rubs against each other. The salesmen notice it and left it which was catching and putting pressure on the electric motor. They got paid the final bill and left so several days passed I called him up which he lives out of town so I had to wait till he was back up this way, I told him since day one something is wrong with this one and needs to be replaced cause it's going to damage the gears in the motor. He did something and it seemed better and he stated it will probably do it again, instead of replacing. This is true and factual and can be proved. I will not recommend this product to anyone based on my cost and experience.

I’m a contractor and I sell the SunSetter to my customers because they like them. It’s a well-built awning and I never had any problems with them. I like SunSetter because of the way it's designed, the way it operates with the remote control, and the way it folds up once it’s rolled back into the reel. The awning I bought recently was a fourteen foot, motorized, remote fabric awning, eleven and a half feet long. And I have very good luck with it. It was very easy going from the directions to install as well. I use it if it’s raining and I’ll sit out underneath and have a cookout. It also keeps the sun off the deck. I would buy another SunSetter and I would highly recommend people to buy one.

I love my Sunsetter awning. It has really helped and it makes the deck much cozier! I do have a hard time cranking it closed, so I probably should have gotten it motorized... It took a while for the installer to put it up, but now that it is installed I am very happy with it! Thank you!

The sun has been overbearing and I have been looking into SunSetter Awnings for years. I got a Motorized XL and it was professionally installed. I like it but I’m wondering if there’s a flaw or a loose part in the fabric because it sounds really loud. Despite that, I would recommend them.

Back on June 23, 2017 I ordered a Sunsetter Awning to be an addition to a current awning. I was told it would be installed in about 4 weeks. It was finally installed mid August. Upon installation it was pointed out to me that there were holes in the fabric of the new awning. The installer said it was due to the way UPS. I also noticed that it didn't open as wide as my current awning, I was told that that was due to the fact that it wasn't as wide as the current awning.

Wonderful Patio Awning - We got the manual awning instead of the motorized. Works perfectly during the summer and we were glad to have it installed by the authorized dealer. The awning is heavy and need at least 2 good muscle man to put it up.

I received a power awning and fluorescent lighting. All good and cool except for one real stupid electrical engineering flaw! You can NOT plug both power units into a normal exterior/interior outlet! You better know why..? The plugs are molded too large to plug in a common outlet. You have to split or adapt it (ugly and not safe!) I’ve and complained or let the main office know of this.

Pleased so far. Came through Hurricane Harvey with no problems. I had to increase the height of the awning at low end. Installation was more difficult than advertised. We hope to have many enjoyable experiences with our SunSetter. We have had many good compliments.

I had a porch that faced the sun and it has a deck. I've never used it because it is unbearably hot. Somebody told me about SunSetter and that he had installed a few of them. He said they were really nice and I finally decided that I was tired of not ever using my deck. I asked for information online and a sales rep called me within half an hour. He's probably about two hours away and I set up an appointment for him to come down.

My Sunsetter with the crank lasted many years, and I foolishly replaced it with a motorized one. It is just awful == cannot adjust it at all, the sun beats down on my house, not deterred by the Sunsetter which goes straight out and stops nothing. Also, if it rains it fills up with water and there are NONE of the good points of the ones with the crank. I may as well have thrown $3000 out the window. And how would I have known this ahead of time??

I think the Sun Setter is a very good product. I would like to note, however, it was not easy to install. We did buy one of the largest ones which in the packing weighed around 200 lbs. Because we live in a small town, it was hard to find anyone who could help us install it. We did finally get it up and it is very nice. If you live in a breezy place, I suggest getting the wind sensor.

We recently purchased an awning for our patio. We love it. JR installed it and he was the best! He did a great job and was very timely and professional. We are certainly glad we purchased this awning and plan to use it for many years.

I have emailed and written your company several times with zero response. I requested someone to get in touch with me by phone with zero response. I am disappointed with the information given to me at the purchase and the additional cost for material that should have been provided at point of sale. All in all this was a very poor experience. You may have my other phone number should you decide to respond to this.

We ordered the manual awning. The colors and quality is perfect. My only regrets is not getting the power roll out. I am going to see if we can add it. If not I still love it and in the future we are planning to get the other side of the house done too. Thanks.

Okay, fair you say. Well first they mounted the awning above so fit neither exit doors from my laundry room or house could be open all the way. Then after they decided I should have had a roof mount. They ordered It and my missing EZ shade. They charged me an additional 700.00 dollars. I still can't use my awning because it will not work! Also 1 EZ shade doesn't work. Called and requested them to come and fix it, was told to wait my turn. It is October 20th. How long do I wait. This was not cheap. I expected better customer service!!

I watched the guys install the awning and demonstrate its capabilities. First rate! They were very careful of the existing roof and gutters. BTW, we had the gutter helmets installed too on the east side of the house. As of now there hasn't been an opportunity to see them work!!

I was previously in Pennsylvania and I had a built a sunroom on the back end of my house that face south. The afternoon sun used to come screaming in the windows on that side. I saw the ad for SunSetter Awnings' manually retractable awning at a home show in Allentown, I purchased it and put it up and then when the hot sun would come screaming through the left side of the sunroom, that awning would block it out because it overhung. And it was always a plus that it was over the patio. When we bought our house in Florida it was logical that I would do the same thing that I did in Pennsylvania.

Purchased SunSetter Easyshade manual from Costco just over 5 years ago. Parts started to dry rot from the sun within 3 years, was not covered by warranty. Now the shade, the principal part of the product is starting to come apart where it attaches to the rod. Customer service said, “Sorry, just out of warranty.” Offered to sell me replacement shade for me to repair. This product does not hold up well to the sun and SunSetter failed to stand behind their product. I cannot say I can recommend this product as it fails to stand the test of time and SunSetter fails to stand behind their product.

When I lost my willow tree, I purchased an awning from SunSetter due to their reputation. We had a company out of Indianapolis that does SunSetters but they do others too. The model I purchased is quite wide. It's the longest one that expands out the furthest. It's also a remote controlled one. We were able to sit on it and get out of the sun.

We bought our first SunSetter, a 20-foot manual, 20 years ago. It was in excellent condition because we took care of it and we never left it out when it rained or got windy. But we're getting old and it was getting too heavy to maneuver when we put it out of the rain. So we decided to get a smaller 12-foot one then we decided we would get the lights and get it remote-controlled. You hit the button and it all comes out which is absolutely wonderful. However, I wasn’t happy with the people who came to put it up and the leftover wiring from the LED lights. It was rolled up, tied with the baggy thing and left sitting up there, and so much of it was showing. I’m flossy but it’s also going to snow and rain and that is a pain.

The shipped item was almost too heavy to even get out of the semi that had to deliver the 20+ foot rolls. Which is maybe why... The shipping tubes were broken in multiple locations, parts were missing and after final installation a tear was found in the fabric. On the good side my installer was fantastic and SunSetter sent me a new canvas to replace the damaged original.

Had unit little over 5 years. Did not extend it out everyday and recently one day it was working next day it wasn't. It would run out but not return. Called factory for advice which walked me through many checks. After we were done, it now would not roll in and all she could say you now need a new motor which is $500, and about $250 for installation which is now out of warranty. Believe we paid almost $3000. I can't recommend this company for that was not good service for the little time we had it.

We LOVE our motorized awning. The selection of fabrics allowed us to match a canopy cover that we already had and now both the awning and canopy appear to be a matched set! After using our awning for a few months we are so happy to have added it to our home. It's just too bad we didn't do it a long time ago. Previously, the deck outside our patio door would get so hot that we had to keep the door closed to stop the heat from pouring in. Now, even on warm days we can still have the patio door open and enjoy the outdoors while the temperatures have been reduced inside because the sun doesn't heat up the deck. The remote control makes it easy to adjust the amount of shade we want, and the wind sensor guarantees that if a quick thunderstorm passes thru, the awning will retract and not be damaged. Your local installers did an excellent job and no additional service has been needed to date.

I give my awning a 10! My experience with the company a 3???? Didn't do a good job of communicating at all... Didn't hear from them for almost 5 wks and then when they couldn't make it out didn't call me. I had to call them to see if they were still coming. Other than that it was fine.

It works great but I believe I paid too much. I believe your TV ads are misleading. They show a great price, but by the time your salesman gets done and convinces you to buy the remote controlled model, and the automatic wind sensor and the extended warranty, you're paying a lot more than what they show you on TV. Classic bait and switch. I ordered it, I paid for it, I'm stuck with it, and I wont ever buy another one.

It's been one month since it was supposedly sent out. Terrible customer service follow through. Terrible delivery service!!! Would NOT order again!!! I wish someone would follow through with their orders.

I am very pleased with my awning. (No fault of yours, but a 16' would have been better.. given me more coverage.) However, now, my screen door does bump the first light on the left, going out of the house. I just don't know how to express the problem. If speaking with a service person is possible... maybe we could figure a solution to correct this issue. This was not a problem in the beginning but currently is.

Our deck faces the West, and in the hot days of summer we didn't set on our deck, until we purchased the SunSetter awning. Now we sit out in the evenings, and watch all the birds and animals scurry around backyard. We live in the country and have a one acre backyard with trees and lots of flowers. The SunSetter lets us enjoy the great outdoors. Thanks.

I received defective clips for lights. Once I drilled the holes and clips wouldn't work I was not given any reasonable answer. Would not ever buy from SunSetter again. Very poor customer service and poor resolutions for the issue. Sunsetter had very poor customer retention.