SunSetter Awnings Reviews

We’re very pleased.

I have a friend that has SunSetter and it worked well for them. I’ve also seen the advertisements and I felt like it was a pretty good quality product. It changed the space outside. I’ve also got the side awning that I’ve gotta put in because when the sun really gets low, it actually shines underneath. However, I’ve got a little issue right now. A strand kinda frayed on one end. I talked to the repair guy and I sent him a picture of it but I haven’t heard back.

The SunSetter Awnings sales rep was nice and his son installed it. I like it, I enjoy it and use it all the time. It just started making noise when it gets close to the house. I don’t know if one of the screws shifted because it didn’t do that when I first got it. Other than that the awnings is of good quality.

I’m satisfied with my SunSetter experience. I just decided I wanted the SunSetter awning here for my patio. It was ideal for my patio. The installers did a good job and took a couple of hours to put it up. I haven't used it that much, but the three times I've rolled it out, I was satisfied with it. I like the shade.

I have seen the advertisement of SunSetter on television and I had gotten things in the mail but my brother got an awning before me. I had looked into other types of awnings but after seeing his, I decided that was the one I wanted. The back part of my house gets the evening sun and it's nice that I can go out on my deck and set the awning out. I could sit there without the sun directly on me. It’s wonderful and I like that it has got the remote as well as the manual in case the power went off. I love SunSetter and their team was great. The guy that I talked to about the price and the estimates was fantastic. Then, the two guys came out and put it up in no time. They explained everything to me plus, they were super nice.

We moved into this house that has a porch but no roof on it. I saw an ad somewhere and I got more information as to a dealer in Kenton. I called them up and a guy came out and set up a cost. The price was a little expensive, but I wanted it, so I went ahead and told him to put it up. They had a choice of colors and I picked out a brown and tan one that we liked. The guys they had put it up last spring knew what they were doing. I watched them and it didn't take them that long too. They did an excellent job, so it wasn’t gonna come off very easy. I just checked it out yesterday and it worked good all last summer. We’ve had it for a year and I’m happy with it so far.

We have three patios and the one patio where the barbecue is is the only uncovered one. So, rather than build an awning, we decided to do the SunSetter. We had one in California when we lived there. It wasn’t powered, but we had it for 15 years and it worked great the entire time. So, we bought from them again and this one’s powered, has lights, and works perfectly. It does exactly what we want it to do. The installation was great as well and the installers were on time. It was four weeks that we had to wait because they were having it made but it came when they said it would. Then, the installation took a couple of hours and the awning turned out the way they said it would. All in all, we had a very good experience.

The SunSetter Awnings I have is fantastic. It is perfect but I have a pool that has a western exposure, and it’s getting crushed by the sun so I was thinking of complementing my awning with one of the freestanding SunSetter Oasis Awnings now. The installation was great. I love the guy who put it in. Overall I am very satisfied.

We redid our decks in the backyard but we couldn’t sit out there in the sun. It’s too hot. We had gotten our deck through a certain company and they started doing awnings. And we were gonna get an awning through them, but it took five months and we still never had a date. So, I called around and Recreational Warehouse, where we had bought our furniture at, sold the SunSetter. We called there and they were great. They had a great price as well and the guy was out within two days to measure. Then, we got the awning four weeks later. SunSetter's reps were extremely knowledgeable and the service was very quick. It was a piece of cake to deal with them and it was not not any kind of ordeal.

SunSetter Awnings sent me literature for over a year, and I never really decided to do it until one day, I was out on my deck and it was hot so I decided to find out how much one of those awnings cost. I called my local dealer and he came over the next evening and measured, and quoted me a price. And then, we went ahead and ordered it. It has some stripes but the basic color is beige. It’s the closest one that would match the roof in the house and everything else.

I built a new house and I was gonna have a 8-foot x 30 covered porch. Then when the builders got the porch and started framing it, my next-door neighbors complained and it turned out that the roof was too close to their property line. My surveyor had really screwed up so they had to tear my roof off. My mom ended up saying I needed to get one of those SunSetters. So, I had gotten an AARP book that had them in there. I called them and got a quote. My daughter met with the people that originally came out to do the quote and he was very helpful. He even took pictures of the contract and emailed it to me so it all went smoothly. I got the remote-controlled one and it looks good. It's easy to operate so I'm pleased with it.

We went with SunSetter for their reputation and our experience has been wonderful. For the installation, everything was extremely easy and done on time. It was a perfect installation. The awning works perfectly and we got what we paid for. We’re very pleased. We've really enjoyed the awning and wish we had purchased it sooner. It was perfect because we live on Cape Cod. It makes such a difference. My husband has to have surgery in June so, I made the patio. He would have to recuperate and I wanted him to be outside. Now, he could sit outside all day long if he wanted to.

The SunSetter Awnings sales guy and the installation team were excellent.

We talked to the person over the phone and ordered both the hand-cranked and a remote awning. Sunsetter was the one I’ve heard about the most and it’s great. My husband and my brother put it up themselves. They’re good sized men and they did it quickly. We had no shade on our back porch before. We sit on the back porch in the late evening and now, we can sit there comfortably.

I live in a condo and I have too much sun on my patio. I had one of SunSetter's sales guys come here and he was very nice. And when I saw what the product was, I decided to buy it. So far, I haven't been able to use it very much because it's been so windy, but when I had it open, it seemed to be fine.

We heard about SunSetter because it was a like-for-like replacement for what was destroyed in the fire. They processed the bid for me. They were able to look up the address and they got me exactly what the homeowner had. They were awesome and the installation was seamless. They were polite and friendly. Also, their office follow-up was awesome. They would reach out to me instead of me always having to reach out to them on things and that was refreshing.

The first awning came in and it was ripped so the people had to order another one. That all went fine. Everything’s great with it.

We went to a home show in Myrtle Beach and there was a gentleman there that installs SunSetter and we talked to him. Then, we moved from downtown Myrtle Beach to where we live now and a neighbor had mentioned when I said to him that we’re thinking about it. He said he had one put in and that he's pretty happy with it. So we had the guy come over and he gave us a quote and we ended up purchasing.

A year ago, I bought two awnings and I love them. I had one put over the deck on the pool, and then another one up against the house. The installation was great, quick and smooth. They put it in, finished it up when they came right back and it works great. I'm perfectly happy with it.

We’ve seen SunSetter advertised over the years and thought the application would work well for our home. It looks nice. The quality looks good. We got it at the end of the season and we only put it in and out just to make sure it worked after the people installed it.

A neighbor had SunSetter and I’ve heard a lot about it. I went with them and I’m satisfied with the awning so far. Although I haven’t used it since fall, it has been working quite well

A friend of mine referred me to SunSetter and I thought I'd give them a shot. They are local and I’ve heard a lot of good about the product they sell. Since they were nearby, I figured that if there were any issues, they’d be able to help us out. They could have done a better job as far as getting the awning into their store. They didn’t disclose to us that at the time they ordered our awning, they decided to do an inventory at their shop so the delivery of the awning was delayed. Other than that, they seemed like they were good guys and very knowledgeable. However, whenever I call the store, I’ve had trouble getting ahold of anybody. But whenever I call the in-the-field salesman, he gets right back to me.

There are several people in this neighborhood who already have SunSetter Awnings and we have to stick to a design. That is why most of us go for SunSetter because of the coloring and the design, and I’m very happy with it. The salesman who came to see me was good and he explained things. The sun is out there in the morning and if I want to sit out, I will put the awning down. I use it to keep the sun off. Sometimes, I also put it down to enjoy the peace and quiet, and to cut down the wind.

We had had a SunSetter Awning before at a different house, and so we kind of knew what they could do and liked it. We had a really good salesman for our purchase this time. He came out right away and got it done. We picked the color we wanted and got the motorized awning. The installation didn’t take very long and they did a nice job. The awning was put on the right spot to block the sun when we wanted it to, so it worked really well.

We had a representative who lives in our complex here and she recommended SunSetter. We found some ball bearings on the ground and we thought they had come from the awning. They sent people over the next day after we called and they showed that it had not come from the awning. It came from a swivel chair we had out. They acted immediately on it. We're satisfied. And we are very pleased with the awning so far. We use it more in the wintertime because the sun is at a lower angle.

The dealer owner hooked the awnings up incorrectly. When I had my handy guy come over, he was like, “This is not gonna work. You have to do this.” Then he started yelling at my handyman and at me. I told him that I’m his customer. I didn’t him. He’s like a redneck from Lakeland who has money. He's rude and he just thinks because he has money, he’s better than most people he lives around, and he just treats people like that. Excuse me. I just spent $5,000 for this thing. We had to figure out how to use and I had to call the people. There was no follow-up whatsoever. I guess the guy who was installing them ended up quitting halfway through, so we just had to wait. For spending that much, I felt the customer service is really lacking.

I like my SunSetter awning. The guy that installed it did a really good job. Once he got started on it, it didn’t take too long. I’m very satisfied with the experience.

We're very happy with SunSetter Awnings. They did a great work and kept on schedule. The process took about four weeks. It was snowing, so it took a little while before it got put up. They spent one day installing it. The awning is a lot more useful than it was before. I’m not much on heat, sun, and all that, so it fits right in for me.

We had a SunSetter awning on our camper several years ago and liked it. Then, my mother called them and got it for my birthday last year. We watched the whole installation process and I loved it. It was very nice with the reps.

I was very happy with SunSetter and and I love the awning that I bought from them. I like the look and comfort of it. And I enjoy the backyard being under the shade and out of the sun. Their salesman was very good as well and I liked the way they handled the call when I called for the information. Compared to them, I didn’t like the big company that did the big ads and offered a much cheaper product. It looked good but I didn’t like them to deal with. I also went on the computer to find out if people were satisfied with them and a lot of people weren’t. But when I asked the people where I live who have SunSetter awnings, they were very happy.

Updated on 05/16/2020: So, I had posted a comment how my wife and I bought a Awning from Sunsetter and all was great until the wind tore it down and we had to use our warranty to get it fixed. We found out that our warranty was exactly what it was explained to us to be. Sunsetter Awning blames the dealer and the dealer blames Sunsetter Awning.

SunSetter was excellent. I customized my awning and they took care of it. They were nice and very professional. They completed the installation before the timeframe they gave. It works well and I'm pleased with them.

SunSetter was recommended to me, by the people where I’m living. The installers who came were very good. It has been almost a year since I've had the awning, and it has been fine. Although I haven’t used it from around October until now and it hasn’t gotten that much use, I’m hoping that it’s gonna hold up.

I'm the type of guy when I want something, I get it. I had a friend that had SunSetter Awnings and she was bragging about it that's why I went on and bought it. I thought the sales rep was a little bit aggressive. He came and started writing it up without much thought as if he knew I was gonna buy it already. I thought everything was about $500 or $600 according to the TV I was looking at. When I got the brochure, I saw there were different prices. It was a little bit expensive although it had a warranty on the window motor. The operation of it is okay thus far. My wife loves it and she only used it twice. I plan to use it more regularly this summer.

We have a small porch with three chairs on it and when the sun's out, unless you wanna get burned to a crisp, there was no way of sitting out there. We do it in the morning and the evening, but we just wanted some protection. We went with a popular name and went with SunSetter. The guy who came out was very good about helping us lay it out. We had a challenge of mounting it because there’s a slight angle to the roof that it was mounting against.

We were looking at getting an awning installed and one of our neighbors down the street had one installed about a year and a half ago. In our community, about four or five have the SunSetter and they’re very satisfied with the service, the installation time, and level of professionalism. We decided to work with them and the folks that installed ours were very professional. They knew what they were doing and they made it look easy. We enjoy our awning. Our back portion faces east so we get the sun in the morning and it shades the sun coming into the living room. Also, we have a pretty large deck, so it’s like having an extra room.

I bought an awning for my patio and the team and the installation were great. It was easy. I got one that's motor-driven and the canvass is really good. It’s stripes. Overall, I like the awning. It’s very good and I enjoy it.

We were catching a lot of sunlight in the backyard and we decided to buy an awning. We liked the advertisement for SunSetter and because of that, we chose to go with them. Their rep was very nice and gave us an excellent service. Also, the installation was pretty quick and the installer was very good. We bought the motorized awning, which is vinyl, and it has a brownish-reddish color.

In the last house we lived in, SunSetter came out and tried to install an awning, but it wouldn’t work for some reason and they gave our money back. We were pretty happy with them and decided to purchase an awning from them. Jimmy the guy who came out was a really nice fella. They came out and installed it. However, when you retract it, it doesn’t retract all the way. But other than that, we’ve been very happy with it.

I just put a deck up on my second floor, so I needed something to cover it in the summertime for a shade. An awning is like the right thing to use. There was a Myrtle Beach Home Show and I checked with two places. The guy from SunSetter I dealt with has a whole lot better price than the others so I went with them. I've been using the awning quite a bit lately and it seems like everything's fine.

I had a need for some weather cover and privacy in my area and decided to get an awning. I bought a blue and white stripe, 10 x 16, motorized awning from SunSetter. That it was available with a motorized power and the availability of colors made me choose them. I had it installed on an outdoor patio over a hot tub so we could use it rain or shine.

We're a mechanic shop and we wash cars. We needed to have a shade to where the wash bay is so that way, the guy won't be in the sun washing. The installer was very smart and did a good job so the awning is still up. It stays rolled up most of the time but when we wash a car and if we need shade, we open it up.

We love our awning. We needed a shaded area and Sunsetter was more well known. The team was very good too. Now, the awning provides shade and it helps shade the bedroom and sunroom areas. We use it quite often, and the only time we close it up is when it's really windy or when there's a bad storm.

I gave them the dimensions that I needed and they delivered accordingly. The installation was done quickly and the system works as expected. The sun is not hitting me anymore.

I needed some sun protection and because our community uses SunSetter and we're not allowed to use any others, I was stuck with SunSetter. I went to Jim who's in Rhode Island and he did a great job. He got everything and installed the awning. He gave me good advice too. He did it in a timely manner and everything was got in really fast.

I absolutely love my SunSetter. I am handicapped and use a walker. The only way I could have an awning was to get one that was motorized. And that's the best thing about the SunSetter. However, I was disappointed because of the way my house was built. I wanted to cover the whole deck with the awning but there was an exhaust for the stove, which was in the way, so I had to stop there. I covered 3/4 of the deck, which was pretty good. I just love going out under that awning in the afternoon. We'd have a glass of iced tea and it's lovely. Getting the awning is the best thing I've ever done.

I love the SunSetter awning but I'm having a problem with it. Every time I plug it in, it pops the breaker. I tried to troubleshoot it and decided it might have got wet. We had heavy rain a week ago. It's still going there and it's been over a week. I got in touch with Affordable Luxury Awning and they're gonna give me a buzz. They're gonna come out, take a look at it, and if the motor's gone, they're gonna put a new one in.

I needed to put some waterproofing over a small area in my backyard and an awning seemed the best way to do it. SunSetter came out and gave us the spiel and all the goodies and different options. We got the top-of-the-line one. But the installation wasn't so good. The awning was bent on arrival. The guy took that one and then they ordered another one. But it came bent also. So they sorta took it apart and they ordered the part from SunSetter. We ordered it in April and it finally got in in November. The UPS guy said they get bent all the time. So I don't think the packaging is really sufficient. It needs to be in a wood crate but SunSetter ships it in a corrugated box or tube.

My next-door neighbor went with SunSetter and I felt that they were a good company and I decided to go with them. So far, so good. We used it last year, but now, with not being able to go anywhere, we'll be using it a lot.

We have a SunSetter awning that we bought in 2016 from a salesman who retired. Ordering and installing it that time was great. We are very happy with it, and I love my awning. I wanted it all the way when I cross the porch, but my husband at that time said, "That'd be enough. We'll get another one later." So, then we decided to go ahead and get the other one, and I called the number trying to get the guy that I had the first time. The other guy said he did the original, and then it was not a week and I got a thing in the mail saying that SunSetter had this big discount, like it was 15 to 20% off.

I like to be outside and I needed more shade because my side is sunny. I saw my neighbors have the same awning, so I decided to purchase one too. They also used the same people. I have an automatic solid awning, and the SunSetter team during the purchase was great. They were helpful. The installation was great, too. It was perfect.

I wanted a roller shade and decided to purchase from SunSetter. The installers did great and cleaned up. I got a motorized model and its quality is excellent. It protects us from the sun, which was what we were looking for.

We got an awning from SunSetter in the late fall last year. The sun rises in front of our house and my husband likes to sit out there in the morning and read his paper and drink his coffee. But it’s too hot in the summertime. We got an automated model and the installation went perfectly. We live in upstate New York and it has not been warm enough to sit out there so we haven’t started to use it yet. But when we can, we'd sit out on the deck, read, eat and relax.

My backyard faces west, and when the sun goes down at night, it shines through my sliding doors. I needed something to keep the sun from shining in through them. I had SunSetter before and I liked it. It was a great awning, and so I didn't need to go any place else to find anything better. I ordered it and they said that it would be in on a certain day. It was in, they came out, and they installed it. Everything was fine. It is good quality.

I recently moved to a condo and the sun shines there all the time. It got a petty umbrella and that was kind of a hassle. My neighbor had one of those retractable awnings, and I said that was pretty nice, so I decided to get one. The reps were very good. They took time, sat down and explained all the different options and things. I learned more than I expected to. It all went pretty smoothly. The people told me that they were gonna install it that day. I had to be somewhere else so I went away. When I came back, the awning was up there. Then I had an issue with the lights and they came right back and fixed that. I just wish they didn’t cost quite so much. But I knew what I was getting into and paid what they quoted.

I like SunSetter's style and design. It looks nice. The price is a little a bit higher, but it’s okay compared to the other ones. Their people are awesome. They helped me a lot. When they installed it, they did not find the stud on one side, which was kinda hard to find. I had to call them up and to have it redone. But they fixed it perfectly.

SunSetter would be the awning to get. Our association had suggested SunSetter and we had an old one that was installed in the home 24 years ago so we just got a new one. Having it is a new experience for us. We had one that was attached to the home and it was one of the older ones so it had a different fabric on it than the new one does. The installer did a good job too. We had to wait a few weeks to get it but he did a nice job installing it. There was supposed to be a cover that came with it and after a couple of calls, they kept telling us that the manufacturer was not properly manufacturing them and he couldn’t get any. Finally, he got one and it was installed some time after it got fairly cold.

I wanted something that's automated. We went through a catalog and we decided to go with the SunSetter. They were good initially but I had some problems later on with the power supply. It loses power and the awning would reset so it was a nightmare from the beginning. I like the awning, but it was not functional for months, and we tried to get the techs to come out but they told us it's not their problem, it's our problem because of the way it's being plugged in. It needs to be plugged in either straight from the power box or something that is always on. We'll see what happens this summer.

We have 2 big picture windows and when the sun comes through them, it's gonna fade the furniture. So when the awning's out, that takes care of all of that. It also cools down the house quite a bit. If you want an awning, SunSetter is the company to go with. They're great. Their rep was also outstanding. He was very professional and his knowledge was very informative for us. We recommended SunSetter to my father-in-law and he got an awning also.

I purchased an awning to keep the heat down in the house and to be able to sit outside when it's sunny. I chose SunSetter because the rep was very nice. His bid was much lower than some that I got and he let me pay it in three months, which is really nice. I got a motorized white, tan, and green awning and the installation was good.

My SunSetter awning is a satisfactory piece of equipment. The only thing that I was disturbed over was the price. It was very expensive. But the fact that the awning had electronic control with it and the promptness of the installation made me decide to purchase one. I'm elderly and winding an awning up and down wouldn't be too easy. The awning is roof-mounted and about 18 feet long by 10 wide. And the color is a tan and cream stripe. I was surprised that I wasn't contacted about weatherproofing. They came back for my neighbor the first year and put the winterized cover over it.

When I saw SunSetter on TV, I decided to use them. My deck doesn’t have a roof on it and it was sunny out there, so I needed some shade. The rep was very nice and he answered any questions that I asked him. I got a pushbutton and the installation took about three hours. I'm pleased with SunSetter.

Lately, we’ve been sitting outside going through things because we’re bringing things from storage over in. We wanted a covering over our concrete slab and got a SunSetter. We had fun getting the electrical hooked up. My husband had to have a power one and his brother has an electrical company, but he didn’t want to mess with it, putting up an extra power outlet out there. Still, we like our awning.

We needed an awning on the back of our house. We purchased from SunSetter and everything was good.

The guy that sold the SunSetter Awnings to me was very knowledgeable. He was also here during the installation. With it, i could get out on my back porch.

The SunSetter rep was knowledgeable and polite. Moreover, the installers knew what they were doing. We upgraded the awning's color and it’s wider than the standard. We wanted shade on the deck and now, it’s cooler out there. I’m really quite happy with the awning.

We had SunSetter at our previous house and we moved to a new house. We were comfortable with the product. We knew what we were getting and that’s why we chose it. We used a private contractor and it was fine. The awning was delivered to him and he came and installed it.

We've had the awning for less than a year and we've used it a little bit but we have a lot of issues. I was not happy at all with the sales guy I dealt with. He was a real pain. I initially got a price from him and I got another price from Costco but then he went through all his crap about supporting local businesses. So finally, I said that if he would give me the price, I would give him the business. So we went that route. But after that, he was never very happy in dealing with me.

I moved to Pine Hills and the deck was very hot. It’s also very windy here. I didn’t wanna just do an umbrella so an awning seemed like the perfect solution. I went with SunSetter because of their price and they got really good reviews and references. Also, the representative, Chris, was wonderful and service-oriented. I chose the stripe and it matched my décor and everything. It's a motorized version. I can use the deck much more because I can sit out there in hot weather. it certainly helps in the summer, spring, and fall. Overall, it was a great experience with them.

The installer was very competent and honest. Everything was done as promised. The person is from a part of our state where there are a good many Mennonites and Amish people who are often recognized in this area for their quality craftsmanship. And the particular firm that sold us this, also installs decks and other related products. The awning is a high-quality product but a bit expensive. But other than that, we got the nicest, largest awning that SunSetter sells. It’s fully automatic and we got the best quality materials in it. We used it some last summer. It provides shade to where I'm sitting right now in my family room and on our patio.

We decided to get a 10 feet long, striped automatic awning from SunSetter Awnings. We had one before and liked it, but it was the kind that you had to manually manipulate yourself. Now that we are getting older, we just couldn’t manipulate that anymore. We called the SunSetter place and the owner’s daughter came. She was very good and explained everything to us. The awning came in a bit earlier than when they told us. The installation went very well. The installers put it up in one day. They came, did what they had to do, and left. And we haven’t had a problem since. It is wonderful and we’re very happy with it. We are very well pleased with SunSetter.

The whole crew SunSetter had complete knowledge. And the man that sold it knew what he was talking about. The awning is as it was advertised. It works and it's a quality product.

Everything worked out great with SunSetter. Their rep that came out did a good job. The installation went pretty good. We had a couple of hiccups, but they fixed them. I like the quality, the strength, and the integrity of our Sunsetter. It all looks really good and strong and really well-made. We got the wind shield thing on it, and we like that. It works out really great.

We kept purchasing those canopies that you put together and felt really annoyed to see it going bad and then not being able to remove it. Our neighbor had SunSetter and their experience was really good. Getting SunSetter seemed like such an easy and logical thing to do. We liked its quality. There are color and size options. We were allowed to do as much as what was available and we kinda went with what matched our siding. We wanted a sleeve so we can cover it in the winter, but we were told that wasn’t available and they could never get one after we paid. I looked into it a few times, but it just wasn’t made available to us. It would've been nice to have a cover to winterize the awning because the winters up there are pretty harsh. But otherwise, we were happy.

I had a SunSetter and liked it but I had hail damage. I went through my insurance to get it covered. Then I called SunSetter and they came out to replace the awning. I also put some drop screens across the front of it. We use it in the summertime. It keeps my space shaded and cooler

We waited a little longer than what Sunsetter first thought. For whatever reason, I had to call the representative a couple of times. They were so backed up with awnings. But once we got it they installed it in an hour or so, and we’ve been very happy with it this past summer. The awning keeps the temperature of our deck way down. And then we spent the extra money and got the remote. I would highly recommend the remote control to anybody.

We’re very happy with the product and I love the feeling of home. The kitchen window faces the south so we have a lot of sun there and having the awning out on the porch, it covers that window. Now, I can also go sit out on the deck. I couldn’t do that before. It’s just a comfortable feeling. The family get-togethers are fun too. But we’ve enjoyed the awning more, sitting out there in the morning. Joe and I started reading the paper and having our coffee there, which we had never done before. So that’s been more of a benefit. Then as far as SunSetter installing the unit and everything, the experience went well. The rep who came out was also very knowledgeable. I was very comfortable having him in my home.

I had the worst experience with the company that sold the SunSetter awning to me. I’m a designer, and I bought them through my clients, and I had an issue with every single one. They threatened to take me to court with a multiple set of issues that I ended up just paying them to end it. They never got back to me. First, they told me that SunSetter was going to give them a new motor because it was deemed damaged. And then at the end, their guy told me I had to pay for a new motor or he was gonna sue my client. So, I had to pay for it out of my own pocket. They told me that I could get it installed by a handyman. It came with no screws. I had a guy install it. It fell. So, it also came damaged, but they told me I had to pay for a new cover because it was dragged, it didn’t come damaged. I basically had to buy an awning twice.

The sales representative of SunSetter Awnings was absolutely great. I’ve been in the real estate business and I’ve seen a lot of salesmen. He was really quite exceptional. He was really good at making a connection and keeping things rolling. The guy was a real pro. Everything was fine during the installation too. We have a big bank of wooden doors and a two-storey roof over it, which means that the rain gets to the bottom of the door and it’s caused a fair amount of damage, and that mechanism is now stopped because of the awning just protecting the doors. So, that’s the good part. Everybody at SunSetter Awnings was great. We have gutter helmet as well and they did some cleaning on the gutter. Everything was just wonderful.

Everything went fine with SunSetter. They were here when they were supposed to be here. The guys that came out to install were very nice. I like the fact that I hit a button and the awning goes out and it covers over the patio table and I don’t have an umbrella to deal with if I’m talking to somebody.

We bought our awning down in Toms River, New Jersey. The man who installed it was very good, and the guy who came out to measure and who we placed the order with was very good as well. We had our awning up last summer and it gives us shade where we didn’t have one so it’s perfect.

We've been wanting an awning and finally, our HOA finally agreed that they would allow people to put awnings just on the back of their houses. We had good dealings with SunSetter. They did a super job with the installation.

The guys that put our SunSetter awning in couldn’t have been greater. They were fun. I was very impressed with them. I got the awning that was electric and I like that feature very much. I did have to wait for a while for the cover for it because they redesigned it and it wouldn’t fit on there once I got it. It was mounted too close to the top and they had changed the mounting. The only thing that they need to pay attention to when they mount it is it needs space above it to be able to put on the new cover because of the way that the hooks are made now. But it works great. I am very glad I went ahead and got one.

In no time, I had my SunSetter installed. I’m enjoying it. I get up underneath and get plenty of shade. And I can be out on the back and cook. I’m satisfied.

We had a SunSetter at our old house. We also saw a commercial about eight years ago. When we moved in this house, we wanted to put something in the back, and we thought of the one we liked at our old house. We had to leave it in there. It was part of the rules of selling of the house. We got the motorized awning and picked the color, too. Making the purchase was very easy. They were all polite at customer service. When they were putting it up for the height and then for the angle, I had no idea how it should be but they were very helpful with all that stuff. I like that the awning works. It does what it does. It's worth every penny you pay for it 'cause it really is a wonderful thing to have.

We wanted to get an awning because our patio faces the west. So far, our experience with our SunSetter Awnings has been good. Their reps were very helpful and prompt. The installers knew what they were doing. They came and didn't mess around. They drilled the holes. They hung it, tested it, plugged it in, did the whole thing and were very courteous and good. Everything went well. We used it last summer and it’s worked well. It does shade us but not as much as we’d hoped, but that’s just the way the condo was built. We do still have some couple of hours late afternoon that we’re in the sun and then it’ll drop down. Overall, it’s good. The only complaint is it was a little bit pricey, but what isn't pricey in today’s world?

My wife wanted an awning. We saw SunSetter advertised on TV and we decided to buy their product. Their reps were good and we ended up getting the one with LED lights on it. It's got a remote, too. The grandkids like the lights and quality of the awning seems good. Also, it keeps the sun out of the house and it's a bit cooler now.

We’re happy we got a SunSetter awning. Our deck was hot and in May last year, we decided to get a SunSetter awning. I checked around and they were the better deal.

I live in a condo community where they wanted standardization of the awnings, so I went with the company that had put in a few others, Sunsetter. Everyone was fine. The awning didn’t give me the reduction in temperature that I wanted, but it was better than not having it. They could include a dropdown curtain for the front, but I guess that’s an option.

My girls had given us a little deck on the back of our house for an anniversary gift at one year, and we really couldn't use it at all in the afternoon because it was too hot. Somebody said something about SunSetter, so I got in and looked it over, and everything from there went beautifully. There were two fellows that came for the installation. Carl was one of them and he was very professional. This winter, before we came to Florida, Carl had told us about taking the little flap off. I’ve put that away and I’ll put it back on when I get back home. We love our awning. We were using it all summer long and we’ve had no problems at all. I tell others how pleased I am with it and I have showed them how easy it is to use it.

We had previously owned SunSetter Awnings, so we knew exactly what we wanted and what we were getting into. The salesman who showed up at our house to talk to us about it was nice and friendly guy, and it ended up we had some common friends. He was able to answer all the questions. Then the contractor, who was with his adult kids who were helping him out, came, installed it and did a wonderful job. And it was also fun watching him work. Everything went up exactly the way my wife, who is the boss, wanted it. We like that we have our back deck back. They look nice and I love the easy and convenience of pushing a button. It makes something that is unlivable in the heat of the day into a great place to go hanging out. We love SunSetter Awnings. So, the whole experience was fantastic.

The electrical outlet planning of Sunsetter could have been done a little better. It could've moved it to a different place. But other than that everything is great. We've talked to people about it.

SunSetter explained everything very well, and I decided to go ahead and do it then. I got the electric, 18-foot awning. It’s all automatic that way, and just real nice. I watched them put it up and they did a really good job. It's a quality product.

I got my mother a SunSetter awning and she enjoyed it. It looked nice when we had seen it in the different ads, and she liked the stripes that she ordered. It is an automatic awning and the quality is good. Charlie, the one who did the instalation, was also very nice. It was not difficult to book for the installation, only Charlie was quite busy so he was a little backed up.

Sunsetter installed our awning all in one day and cleaned up after they got done. They let me know that they were done and showed me how to work the remote. They were very congenial. I like the way Sunsetter awning worked. I would’ve liked it to be longer but the door would not open. So we had to cut it short a little bit, but it’s fine with me the way it is set up.

My brother-in-law had a SunSetter awning and we liked it, which was why we chose them. The purchasing and installation process was really easy. They came to us and we picked out all the fabrics and options. When they got the awning, they came and installed it. It’s great. It shades the bedroom window so it doesn’t get so hot in the summer and it also covers a huge area of the deck so that we’ve got somewhere to sit out if it’s raining. It keeps the sun off us too.

My neighbor had SunSetter and I liked it. I got their number and called. I got a 15 feet long awning and it goes out about 10 feet. It’s electric and I could get it in and out fast if a storm comes. The guys that came out did a perfect job. They were strong and could lift the awning up. They were also fast. They explained everything to me, so I was happy.

I wanted the same thing as the model home and that was what I did. I like the SunSetter that I have but the people were very unprofessional and damaged the siding of my home. They altered fixtures to my brand-new home like my lights. It takes somebody the skill to know what they're doing and you can't make alterations to someone's home unless you confirm that with the customer. The only thing they were supposed to come and do was to hang the SunSetter. The guys who came out didn't do what they were supposed to do. They took me to court, lied and said they served me. If they just put what they needed to put up, we wouldn't be fighting and they would have been paid in full. Also, I was told that the awning was wind-sensitive. I asked the reps what would happen when it rains or if I forgot to put it out. They said if it was heavy wind or rain, it would go back in, and that's not true. That's false advertisement.

There is a lot more potential to use our outdoor space now. We had moved into this house and there is a sunny side where we wanted some shade over the patio. We chose SunSetter since they had a good reputation. They came and did it, and it worked. It’s been great. We even got to choose what we wanted. We wanted the drop-down from the end of the shade, which was provided and which worked out well. From the time we decided what we wanted, the installation didn't take real long. It was a couple of weeks to a month.

SunSetter was recommended to me by someone and since I liked their product plus the price was right, I decided to purchase from them. Their installation team was very professional and they did a good job. I had no problems and that made it perfect. I was very satisfied with my experience and I have the awning for about eight months now. So far, it’s nice and really good. It has two colors of tan and it keeps the sun out. I enjoy it and I may get another one for another part of my yard someday, but that remains to be seen.

I wanted to build a roof over my deck and because there had already been an addition added to the house and the roof, I couldn't add another addition to the roof. I looked at SunSetter and called. The man that came gave me the price the day that I called him. He was an elderly man and very nice. He measured and we went over what size I needed. And that was what I got. His brother came to oversee the installation and a younger man did the installation. The awning is very nice. However, I wish it could be out 24/7 and not have to be brought in for rain. But it definitely makes the deck cooler in the summertime when it’s extended. I just have to remember to roll it in before bad weather comes.

Our motorized SunSetter awning worked well. It's good. The SunSetter team was good and the installation went well too. We got a funny roof so, they had a little bit of trouble with it. But it was the best they could do.

Everything was good during the purchase and installation of my Sunsetter awning. My awning gets me a lot of shading. I get a little Sun but not like it was before.

The SunSetter rep was very positive, very informative, and knew what he was talking about. He was able to provide me the answers I was looking for, which was nice.

The rep communicated well and stuck to the timeline that he gave me originally. He said that he was dealing with some bad weather in our area at the time, so he was backed up, but he still stuck with the timeline and was able to get everything done in time. Since then, I’ve tried to find stuff online since I need to raise the pitch of it, and I haven’t been able to find anything online. I’ve tried to YouTube it and there doesn’t seem to be any videos that exist. I’ve been to their website but I can’t figure it out. It’s annoying. So on that regard, I’ve kinda had a void. But through the rep, everything was excellent. During the installation, everything was clean. He was organized, he picked up his mess and was quick. Everything was easy. I’m happy with quality. The cost versus what it offered to us was very good. I’ve recommended them to few different people.

SunSetter's service was good. The gentleman that sold it was very good, and he explained everything. We bought an automatic. We love it. We didn't use as much in the winter but we use it all the time. It really has no problem. I would highly recommend it. A lot of times, we have friends of ours who are elderly who do not want to sit in the porch but they don't wanna sit in the sun either and that’s perfect. We have a nice patio set outside. We put it over that, and it's great. We absolutely love it.

We live in a condo and have a small little deck on the west side. In the afternoon, we love sitting out there, but it gets so hot. Based on recommendations from friends we went with SunSetter Awnings. Their team was pleasant, informative and did a good job. We got a motorized, white and beige striped awning. I had to have the installers come back because once we used it a couple of times, it was rubbing at one spot. They came and adjusted it a little bit.

SunSetter and their salesman were perfect.

I had the deck redone and the sun beats down on it. We needed some way to get some shade. We went with SunSetter because of relatives that had them. It’s a well-known and good brand, which we recommend all the time. The awning we received was great.

I know Sunsetter is a good quality company. The salesman and installers were all very good. They hire a good team and they’re very good at what they do. The awning is beige and its installation went very well. It's very good so far.

We looked at all of the awning, what was around and what are the options they had on them. SunSetter seemed good. The size is what I wanted. The awning was put up in a fairly short amount of time.

I had the manual awning, but I’m older now so I couldn’t handle the manual. So, I got me a push-button awning from SunSetter. I had a problem with the company that contract with SunSetter to install or to put them in in Wilmington because they actually ordered the wrong thing in the beginning. But they corrected it. I'm very satisfied.

SunSetter's salesperson came and gave us a estimate. We decided we could finally afford the awning. We’ve been wanting one, and we got it in July, and we’ve just loved it. The installation went very well. The guy that sold it to us brought a couple of young men with him, and they had it up before we knew what happened. We sat in the garage in the shade and talked and everything was set.

My husband Dave really wanted an awning for our deck. He had seen SunSetter before and he really liked it. But I was against it at first. Then, when the guy came and showed us the fabrics and everything the next thing, before Dave knew, I was ordering lights on it. It is pretty. My sister in North Carolina has the awning too, but it came with a kind of an aluminum cover. And ours doesn't have that. They sent us some kind of a canvas thing that has hundreds of screws.

We got some SunSetter brochures and we thought about it. One other time, we had met over the same guy who had this area, and then we didn’t do it. This year, we called again and he came over, and we’re satisfied with our SunSetter so far. The installer did a good job. We have a remote control on it and he explained how we can use that. We got a beige awning with green shutters and that went right pretty well with the house. It looks good so far.

Our house was destroyed with a flood when Florence came through and we lost everything in it. So, I’ve hauled in 75 big cans of loads of dirt from the driveway to build me up a path, and then put a double-wide on it and so it came up 42 inches above. Now, we're sitting about 9 feet above the ground so we won’t get flooded any more. Then, we got an awning to go over the back porch.

I needed an awning for my deck as I needed some blockage from the sun. The local contractor selected SunSetter, and I was happy with it. It's got a clicker, it's striped and it's typical material. It's working great and we love it.

We’ve lived here about four years now and the sun in the afternoon is so hot back there that we had to do something. The team from SunSetter was great. The first time they came, it turned out they couldn’t do the installation because we had a cable that was in the way, so we had to wait and have them come and take it out. The very next day, as soon as we let them know, they were here. They did it real quick and cleaned up after themselves. We have already told family and other people how nice it went and how quick they were.

I’d gotten several mailings and finally, we called and had them come out and give me an estimate. The installation was difficult because the soffit was not very high, so it was difficult to get it in there and get it high enough above the deck. But we’ll see how it works out.

I called SunSetter and communicated with Tim, our salesman, several times. He answered my questions and finally did the deal. But I wasn’t real happy with the installation process. Two guys showed up in the truck. They looked like they had some drug issues and were in a great hurry to get out of my house. They were very pushy and didn’t take their time which is why I think the awning ripped. Aside from asking them a couple of different times if they were in a hurry, I also asked them to fix the cord because it was all wrapped up and didn’t look neat like the rest of it. They didn’t like that. Nevertheless, everybody else had been fine. I love the awning even though it's pricey. It’s an investment and I’d recommend the SunSetter awning to somebody. In fact, there’s another one on order and SunSetter's gonna take care of it.

Not even six weeks ago, I bought an awning from SunSetter because they were less expensive over other companies. They put it up just before winter and the installation was excellent.

We had a big tree out there in the front yard. It died and we had to put something out there. We've been seeing the SunSetter's ads on TV and so we got one in '16. Then we had a big windstorm and it tore it all up. We had it replaced. We put that wind thing on there but the wind shakes it too much. But I like the way the awning works. It's motorized. You push a button and it comes out, and we're in the shade. We've had it out a couple of times. We like the design and everything looks good on it. We were as well very pleased with the guys that put it in. They were nice and they explained everything.

My previous home had a homemade kind of canvass awning that somebody had built on it. Lo and behold, it fell down the first year we moved into the house. And then I thought, there’s gotta be people that sell awnings, like tent people, who would make a strong enough frame and the wood stuff to hold the thing up and look pretty at the same time. So, at my previous house, we got two small SunSetter awnings for the back patio, and they were just marvelous. Our neighbors were sweating away in the summer and we would pull out the shades and enjoy life.

Purchased 10X16 motorized free standing awning at CostCo. Delivered on time, installation was fairly easy, works great. Was informed that Sunsetter was redesigning the cover and I would be receiving the newest version in time to cover my awning for the winter. The cover arrived, installation was easy but the quality is unsatisfactory. Has a bunch of small bull clips to hold it shut but they won't remain fastened, even with the slightest wind. The entire cover keeps blowing off into the yard. I've read that they recalled the older covers that had bungee straps due to some fool activating the awning while covered, then trying to undo the straps without completely closing the awning, resulting in the awning moving and injury. Have requested refund for cover and plan on buying Advaning's Cover at Home Depot that ties shut. I understand the need for safety but for the price of this awning, should really have a better design, perhaps a zipper that doesn't rust.

The SunSetter sales team was friendly and very helpful in choosing our awning. We got pretty much everything we needed or wanted and ordered a motorized awning. Then it came and they put it up and it was done in short order. We love its quality.

I’m satisfied with SunSetter. We’ve had our awning for years, and I liked it, but it has gotten so old that we had to purchase a new one. This time, we went with the self-winding awning. The guys who came out to do the install were very good.

Sunsetter recently re-designed their OASIS awning cover and has begun shipping them to customers after a Month's-long wait. The "re-design" uses a little metal spring-clip to secure one side of the wrap-around cover. The "safety-clip" (Sunsetter's term for it) is completely useless for holding a piece of vinyl fabric securely in place in any wind. The "clip" reminds you of one those wooden, spring-loaded laundry clothespins but use a weaker spring and are made of smooth metal that slides right off the fabric and the awning cover goes blowing away to who knows where. If they send you one of these things, be prepared to devise an alternative method of securely fastening the cover over your retracted OASIS awning....you'll need it!

Let me begin that I’ve been a happy Sunsetter Awning owner for 18 years. The awning has been one of the best outdoor living space purchases I’ve made. Did I mention 18 years I’ve had this thing? Last year I replaced the awning vinyl. That said, this past July 2019 I ordered a replacement for the lateral arm cover which covers the awning when retracted. The only reason for replacing the existing cover is over the 18 years of use the color has faded some. The new clean awning cover finally arrived in mid-October 2019. Seems a bit long to get it but, the old one was fine till the new one arrived. I happily opened the box, pulled out the cover and went out to do the install where the old one has been all these years. I need to mention the cover was been redesigned.

I had a SunSetter for 10 years and I replaced it with the same. I live on a lake and the sun sets right where I have it, so I really need it. It’s excellent and I'm very pleased with it. The quality is better than the first one, and I like the material better.

We're doing some improvements on the side of the house and we wanted to get the SunSetter Awning to incorporate in our improvements. The sales rep was okay, but I didn't particularly like GreenPath, the finance company they had. I had dealt with that company through Home Depot and they don't seem right to me. I wouldn't even have applied if I had known it would be GreenPath. Other than that, the installers were excellent and I really liked them. They called me and came straight out. They went into the yard, measured and did what they had to do. They were very friendly, cordial and prompt. I highly recommend them. They were on it as far as I'm concerned, and they were out of here in two and a half hours.

My brother has a SunSetter awning and I was tired of raking the leaves up from my Maple tree and the windows. So I got an automatic awning from SunSetter and their sales team was real good. I’m pretty well-satisfied. But I don’t like the flat that hangs over on the end. When it’s windy, it just flaps and bangs against the top of the hood. But that’s the only setback about it. So far, so good.

We had had a Sunsetter awning before and we enjoyed it so much, so we wanted another one. The sales representative from SunSetter was very helpful. He was a nice man. He explained everything to us. We got the automatic awning this time. It's a beige and green stripes and it's got a white stripe on it. We thought it's pretty. We get the sun solely in the back. So, when the sun does hit the back of the house, we put the awning on out, and it's very simple and easy. That’s what I like. I don’t leave it out when the wind is blowing hard because I live by the water and there's no houses in the back of us, so when the wind blows, it kinda hits hard here. If I go out shopping, I always pull it in. I have told people about SunSetter. I’d tell others that we really liked it. My family likes it and I can't think of anything bad to say about it. So far, it's good.

The SunSetter sales rep was very nice and everything went well. We got the motorized awning. It's in pecan color and it's very nice. We are very, very, very happy with our experience.

Awning was delivered without the cover. Which was part of the original order. I contacted SunSetter at 3 different times since May to check on my cover. Each time I was assured it would be delivered once they were finished with the redesign. Now, today I’ve been told that it was never part of my order. I was NEVER told this before and I distinctly remembering making that part of my order. My sister and niece were listening to my whole conversation. Someone is not standing behind their word. It’s principle of the matter here. SunSetter I thought you would stand behind your product and customer.

My wife and I bought my mother and father's home from her estate for my two sisters and myself, and we put a front awning at the front of the house. We purchased the awning from a SunSetter distributor, and they came to the home and brought samples. The installation was very good. We had to go out of town for a few days, and we contacted them and told them what our plans were. They said, "When you get back, just contact us and we'll set up a date". We did that, and they were very efficient. They came on the day that we had settled on. The remote control did not come in the package, so we had to have it mailed to us. They came back and programmed it.

I have had SunSetter for years. If I didn't want them, I wouldn't have got another brand-new one. With the other one, you have to take out and you pull out, and I wanted the automatic one. So I gave the other one to a friend of mine and I bought the automatic one which is beautiful. I just have to push the button and it comes out. Jimmy, the guy who installed it, was a great guy. He did a nice job. He gave me everything I wanted and he helped me out a lot. He was very good.

I purchased a 12 foot awning about 5 years ago, I think. The 3rd time we had a heavy rain, the support post on one side broke. I now have it propped up with a 2x4. The problem: the fabric acts as a huge bowl, and it sags from the weight of so much water. Never again.

I've had a SunSetter before and I like my new SunSetter awning. It’s very pretty and does what I want. The installation took a couple of hours and the SunSetter team was very good, but they never took away the old awning. I'm very happy and I'd recommend SunSetter. If anybody looks into them, it’s a good company.

The SunSetter people who installed the motorized awning were very good and considerate. They showed me how to use it and I also had them take it back up in case of a storm, that I didn't have electricity. It was a good job.

I stay out in my garage an awful lot of times and I wanted to have something for the front of my garage. I've watched SunSetter ads on TV, I called them and they got a good man out here that’s doing the Sacramento area. I talked to him before and I knew his family. He had a partner with him and they just boom, boom, boom, and the awning was up really fast. I use it every day and everything looks good. The $4,000 was the only drawback but other than that, it has been a really good experience.

I ordered a SunSetter Awning on the 12th of August. Today is the 12 of September and I still do not have the product. I realize that UPS freight is the major problem but I would think SunSetter would be more help than "I'm sorry"! I have contact both SunSetter and UPS several times and nothing happens. Good luck with receiving your awning.

Sunsetter has a contractor in Va. that installs them for customers. He installed 3 awnings in Spring of 2016. Only the model 900 was registered to my account for warranty the 2 model 1,000. awnings never made it into my account. He sent the paperwork in and gone!!. My old Sunsetter awnings were 14 years old and still worked well for those 14 years fabric was worn so we wanted to upgrade to bigger ones. My new ones broke down in 2018 at less that 2 years old. The replacement gear heads lasted only 10 months and have failed this summer. The quality is not there and for some reason they can't straighten out my account. They even charged me full price for handles that were covered under the warranty. They keep telling me I only bought 1 awning. Going back to the contractor again for help. He is as frustrated as I am.

We had another SunSetter for about 25 years, and we were pleased with it. When we needed a new one, we went with them again. They were very thorough and they explained everything. The installers were very efficient, too. They came when scheduled and they didn’t leave a mess. Everything was fine. We got a motorized awning. My only problem, however, is the sun comes underneath the awning. It has the panel in the front but the sun comes in on the sides. So, late afternoon, when you want to eat on the deck at 5 o'clock or 5:30, the deck is in the sun. I was under the impression that we could get a side panel, but when I called they said that there was nothing to book it on to for the motorized. I didn’t realize that when I purchased it.

I got the awning with a sensor on it, and I got the remote. There’s a solid black and then the stripe between it, and it's gorgeous. The team from SunSetter was great. During the installation, it was the windiest day of the year and they had a hard time, but they got it up. Having it has been really nice. I have no trees and I face the southwest, and it’s a 10-degree difference underneath the awning.

During the summer on a 90-degree day, the sun sets in the west and our house faces that way. So, we get brilliant sunshine from 1 o'clock onwards and it was heating up the house and making the air conditioner come on more than it should. I thought I could plant trees there. We had some maples when we first moved here 30 years ago and that's kind of a good shade thing. But getting the awning from SunSetter was simpler. It didn't take 20 years to grow, so it helped. We set it up for purchase in May and it was installed June the 26th. So, it took them a month to do it. They may have been busy, but I've purchased an $8,000 brand new train system air conditioning because my air conditioning went out and it was installed the next day. So, it can be done.

Harry really enjoys our SunSetter. It’s very nice. He likes to be out on the deck. And sometimes, it gets so hot, and half the day is gone. And he decided last year that he wanted an awning. We had a SunSetter before, but it was the manual. And we had it for about five years. This time, we have the electric, which is much better. I highly recommend SunSetter. We’re very satisfied.

SunSetter Awnings is great. The awning itself is great, too. It’s automatic. It’s got the wind sensor on it, and you just press the button and it goes up or down. We used it yesterday. It’s a little cooler this morning. I’ll bring it out later this afternoon again. I just called Brian the other day. We do have a problem. It’s not even windy and the thing will go up by itself. Sometimes, it might go two or three times a day, then it will go three days and it’ll stay perfect. So, I called Brian and he wasn’t sure what it might be, but he said he’d stop by. His work is professional. He is not very punctual though. He said he might’ve had took on too much work, but we were probably about three weeks later than what we expected to be. I'm a little disappointed in his punctuality of getting here. Also, the man that recommended SunSetter to me did not received his $100 yet.

SunSetter's team couldn't be more professional. We had a mortgage and we were refinancing the house so I stayed in touch with our rep and let him know when we had the money. The remote-controlled awning we bought was done in less than a week. When the electricity goes out, we have the option to use it manually. It blocks out the sun 98% of the time to the inside of the house and the patio. We’re 100% satisfied. It’s a great piece of equipment and I would recommend this to anybody.

I have no trees in my yard and I needed shade. I got an automated awning with the remote from SunSetter and it's 100% great. It's beige with a black stripe.

SunSetter's team did a good job putting up my awning. It took them a couple of hours and it looks nice and straight. At first, I had problems because I didn't know how to use the remote. Their rep told me to hit the reset button at the very bottom then arrow up to make it go out, down and go in. That worked for me. I tried it again though after the lady talked to me and I couldn't get the awning to go out again. I'm wondering if I have to be in a certain position because their commercial says that I can open and shut my awning while I'm in my house. However, I can't get that to work.