SunSetter Awnings Reviews

My son-in-law has had a SunSetter awning for five years and enjoyed it very much. I have a very Western exposure and I needed something to cut all of the sun. It took about five weeks from purchasing to installation of my SunSetter awning and everything was terrific. I was very impressed with the fella that came in and gave us all the pertinent information as well as the people that installed the awning. We got a motorized model that's 16 feet wide and it's cream colored. It had to be readjusted today because it had to be more on a slant so that it would do a better job protecting the patio. And the same fella who installed it did the readjustment. He was here a half hour max and he was very careful and checked it thoroughly. So all seems to be under control and I'm looking forward to being able to use the awning.

Our SunSetter awning works really nicely and it’s always reliable. SunSetter's sales team was good and they knew what they were talking about. The installers did a good job as well. It didn’t take them long to install our maroon motorized awning. Everything was good. Now, I can go out there when the sun is out. I'll be in the shade and I'm spending a lot more time outside now.

I had awnings before with SunSetter. They were years old and I was ready to get new ones, so we decided to get another one. My son ordered it for me. I sat there with him when he ordered them and the reps were just patient with him and they answered every question he asked. I couldn’t ask for nicer people to work with. We have the awnings up and I am enjoying them very much. And I've had a lot of compliments on them. The other ones that I had were manual and I always had to call my son and have him come out and install the awnings because they were too heavy for me to put up and take down. Now, these are the electric ones. It makes that much easier and I can do it myself and I don’t have to bother my son.

My SunSetter experience was very good and I have really enjoyed it. About 10 years ago, I thought of getting an awning and contacted them, but they said what I wanted could not be done. I used to have a portable canopy that I would put up every year, but because I'm wheelchair-bound now I can't do anything like that. I wanted to try Sunsetter again to see if we could do what I wanted differently. I called and this time they said they could do it, so I had it done. I had a good experience working with the rep. I was allowed to pick out the color. I also wanted it motorized and I was able to get that, as well as anything I wanted. I had it installed in our back deck where I get sun all the time and it's being mainly used for shade. The installation went very fine. They came over and had gotten it all set up and working in just a few hours. They did a very good job and I'm well satisfied.

I would refer SunSetter Awnings just like the friend who referred it to me. Before SunSetter, I was getting the $500 ones from Home Depot and they were blowing away in the wind. We purchased a motorized SunSetter awning and our experience has been very good. They came and installed the unit. Then we had a couple of minor issues but they came out and resolved them quickly.

We've been looking for an awning for a couple of years. The time was right and I decided to get a motorized VXL awning. I saw the ads at Costco on their online but the problem is there's no option if you want to buy the awning that way and then be able to contract with SunSetter to have it installed. So I looked at that and my contractor who does work for me absolutely refused to install it. He didn’t want liability, so it was difficult it cut some of my options. I got SunSetter's local dealer who gave me discounts on the installation but I wasn’t able to talk care of any of the sale items that they had through Costco -- the free hood, the free cover, the free closer and things that were included. I wasn’t able to avail myself of those because I had to get it through a dealer to get installed.

We purchased a smaller awning a year before and we wanted an awning for our deck. There were a lot of advertisements about SunSetter Awnings and we liked the quality of the one that we put the year before so we decided to go with SunSetter Awnings. They were great. The rep came here and was very, very courteous. We had to move a heap of furniture and they were very accommodating.

I have a 15-feet wide and 10-feet long deck in the back of the house and I couldn't enjoy it in the sun in the afternoon. I've seen SunSetter Awnings a lot and they've been around a long time. I like that SunSetter's awning is retractable. When their salesperson came, I already made up my mind that I wanted it and it was just choosing the fabric which was very easy to do because of the color of my house. And I got a beige green striped awning. The installation was fine and the installers did it in one morning. They may have put it up a foot too high, but I can live with that.

Jerry was very nice but I was kind of rude in the beginning. I didn't visualize it in my own mind with the way SunSetter designed the awning but I backed away and I was just sitting with some cash put away and not using it, so I called and told them to come over and install the awning. The installation went fine, and the awning turned out to be very nice. I like it.

We ordered a 10' awning from Sunsetter on May 2, 2018 (Shipment #1). #1 shipped on May 22, and Sunsetter took our $1089 on May 22. We were told one of us had to be at home all day to sign for it. When it came it was damaged. We sent it back. After 2 or 3 phone calls we were told another would be sent but our account would be charged (which we had to explain we already paid for it!). Shipment #2 was sent and we waited. Nothing came! We called again, and found out #2 got lost! The shipper didn't know where it was and neither did Sunsetter. Sunsetter apologized saying they would "expedite" the shipment of another one (#3) as though they were doing us a favor by putting a rush on it.

We couldn't sit or eat outside, all out in the sun so we got a motorized SunSetter awning and the man and woman we worked with were fantastic. They were real nice and friendly. You could talk to them and they would talk to you back. The installer said that was the first time he ever had to put an awning on a brick house, but he had no problem with it. I sat there and watched him. He took the time, measured everything and was good at it. We enjoy the awning. Get one because they're good.

I saw SunSetter's commercial on TV and then I saw that they had gotten awnings to a couple of my neighbors. I went over and looked at theirs and asked them how they liked it, and then, I decided to get a motorized one. The installers were good, knew what they were doing and they got it up. It was a little difficult because they had to come in the house and find some studs because they said it would never hold where they originally were gonna attach it. So they made sure that it was attached to something that was gonna hold it. I like my SunSetter awning. It works. I make sure that if I'm here, I put it out every day in the front. It keeps that part of the house cooler. But this summer, we had some good wind and the sun is out, but I'm afraid to leave it out because the wind might grab it and throw it. It lifts it up and down.

Our house faces north and the sun beats down on the deck and into our big window, which is our eating area. We wanted something to help with the shade when we're outside and inside so I did some research. A family member had bought a SunSetter 15 years ago, and they've always raved about it. I also had a gentleman come out that sells SunSetter and other brands, and he recommended SunSetter for the best value. So I decided on getting a SunSetter awning.

I wanted something to put on the deck outside, and I'd like to sit out there but not get roasted. SunSetter Awning's price was right and I got a blue and motorized awning from them. Their installer was really nice. He was very informative when he showed me how to use the awning. But when he came to put the awning in, he didn't have the motor for it so he used one of his motors to put in. In addition, the stuff that we were supposed to get with it didn't come, and he had to figure out what was going on with that. I thought all of the stuff was supposed to come at the same time, but we got them two weeks later. Even our grill was late, and they said it would be here the week before they put up the awning. But we got it three weeks after we got the awning. Other than that, my experience with SunSetter was pretty decent. I've used the awning a couple of times and I like its quality.

The motorized awning that I got from SunSetter is really nice. I really like it. They did a very good job and everything seems okay.

The awning is very nice since it keeps the sun off the deck. I had an excellent experience with the Sunsetter team. It only took them a little more than an hour to complete the installation. By the time they got up here, they got down and got it out. Overall, Sunsetter was great.

We've been wanting an awning for a long time and we just wanted to go. We've heard a lot about SunSetter Awnings and we liked their products. Their sales team was great. They came out on schedule and performed well. However, to get a hold of them, you have to leave a message and then they'd call back. It would have been nicer if you could call and set something up immediately. But other than that, it worked out really well. SunSetter came out and did the installation. It went well and was done all in one day. They worked really quickly and very professionally. They did a nice job. The awning is attached to the house. It's a tan color, and it is automatic, in and out. And it has the wind sensor on it. We put the awning out and it gives us shade. So far, we've only had one day where the wind was high enough to bring one of them down. Other than that, they stay out and we leave them.

MT Zion a professional Sun Setter installer - My one year old SunSetter Awnings fell down. I had purchased awning and wind sensor June 2017 for $4000 The company as per advertising stated can withstand 50-75 miles per hour winds. The day of this falling down we had 10-19 mile winds (as per 'National Weather' report) gusting and sensor did not close awning. Now I have damage awning, had to cancel 4th of July party that 10 minutes later would have injured a family member. SunSetter claims NO responsibility. I must pay $1000 to fix and enjoy my $4000 awning. If anyone is used to Pennsylvania weather this awning was used for 20 days prior to falling off and ripping my 4 told home.

We enjoyed the awning we had in our other home but we had gone with another company for that. The deck went out 18 feet and SunSetter couldn't cover it. We used the same type of fabric as SunSetter though. But for this house, we got a motorized SunSetter awning. It is 20 feet wide and it goes out 10 feet, which is as far as SunSetter can go. SunSetter's team was very professional when they came in. They did what they were supposed to and when something needed to be adjusted, they came back and adjusted it. They were a pleasure to work with and I've told friends to get SunSetter as well.

I was specific with the SunSetter salesperson that I wanted a wall-mount. I questioned whether or not it could be wall-mounted because if there was enough room on the soffit to get the awning mounted, and he said they can do that. He measured it and he did not pressure me into ordering the lights on the arms. But I wanted the lights, and I asked about that. I looked at the picture and the lights appeared to be in the arms themselves. And when it got here, the installers took one look at the back of the house and said they can’t put that on the wall and it's gonna have to be a roof mount.

We see SunSetter Awnings on TV a lot and we chose to purchase from them. I talked to the people from SunSetter by phone and they were good. The only thing that we had a problem with was the salesman that sold it to us. He didn't tell us that the awning we have . We wanted the18-foot awning but when we got the awning, it was 12-foot and the salesman didn't tell us about that. So, we were sort of disappointed. But other than that, we like the awning. It's in good shape and has a motor with it. I would tell others that they need to get an awning.

When I met SunSetter's salesman, I was impressed with his knowledge and his guarantee. He customized the awning to fit an existing deck that I had and I'm very happy with it. It's awesome and I love it. I use it mostly for shade as well as family gatherings and I'm very pleased with how it looks and its function. The guys who installed it were very professional and very helpful, too.

I ordered. Was told it would be shipped in days, it was two months but my credit card was charged immediately. No hardware or remote when it arrived, then long time to get that but they were not surprised so I assume this was intentional. Speculation: is the company going broke and can't afford inventory or to order supplies. Bought from them before but this is a different company--incompetent.

When I finally had the money, I went ahead and purchased an awning as I've been looking at it for seven years. My experience with SunSetter Awnings sales-wise was fine, but getting the awning put up was the biggest headache I had. It took me over a month to find the right people to install it because it was pretty heavy. I was looking for a professional and I Googled it and then there were some specific people that actually do the SunSetter. And when I first spoke with them, everything was fine. I had the awning done within a couple of days and the guys told me that I got a good deal.

We have a lovely back deck that’s in the sun a lot of the time and I don’t like the sun so we decided to purchase an awning. We had priced out different awning companies, but we had seen the SunSetter at a home show. It was reasonably priced and a good product so we went with them. We got the 12-foot wide motorized awning with a solid blue fabric.

We just moved to a new house and a lot of sun came off of our patio that didn’t have a roof over it. Instead of putting something that was permanent because we don’t know if essentially later on down the road we would want it enclosed, we decided just to go with something that could possibly be temporary. We purchased the awning and the prices were better at SunSetter.

I moved into a fairly new house and we needed an awning out over the patio. I got the motorized model from SunSetter and it has the automatic withdrawal. We used to sit outside but we have dogs here in the neighborhood and they said the clubhouse was not a dog park. They kicked us out of it so, we would go to different houses in the afternoons and it worked great. We were using the patio a lot but it’s gotten too hot. SunSetter was excellent but look out for the length of time you get it. They were slow and they said the 16-foot awning was lost in the shipment. The rep said he would be here in three to four weeks and he didn’t show up until about six weeks. But when he got here, he was in and out in a couple of hours and the installation was good. I was satisfied, the awning works great and I’m very pleased with it.

The SunSetter motorized awning is a good buy and I'd recommend it. We wanted to keep this heat out and the awning has been working fine. The team who set it up had to work for four hours and they were good boys too.

We live in a subdivision where we have to meet all the codes and to put a top on our deck, it would have cost us 30,000 or 40,000 because we would have had to take the roof off to go to the highest peak. We went with SunSetter because of their name, and our experience with the rep was very good. The installation went well too, except for the person who mismeasured. The awning was a little bit too long and too wide, and we had to wait a little longer and let them re-order. Once, the weather got extremely bad, and I told my husband that the awning was going up in the air. All at once, it started rolling in so we were pleased that it worked. Right now, I'm sitting under it because it is very cool. I have also recommended them to a physician that we go to church with. I invited him to come and look. He thought you had to have a post put out, but I said, "Oh no, you don't."

We needed more time on our deck and more room if we had a large umbrella. The salesman from SunSetter was much different than the first one we had had come out to the house, and he was just being honest and sold us. We have a pool and got the awning installed by the deck. It was a good experience overall, and I would recommend them.

SunSetter Awnings have the most incompetent people in the region. The installers bore a hole down through the deck flooring to reach the lower level plug when they could've attached it to the plug that was already there. If they told us to do it, we would've done it at our expense, so they wouldn't have to bore a hole and run that ugly wire down to the sides of the patio. They also had to come three times to get us to sign the papers and we paid for it in cash, so it was awful. I was very displeased with the service. But, at this time, the motorized awning is functioning well.

I had a SunSetter awning last year. We've put it on the patio and we liked it very much. It did a super job for us to sit out there. However, we had a light ice one night and we forgot to roll it in all the way. The ice compacted and it broke the awning. When I called my insurance, they said they didn't cover it. But I wanted another one and while it was a double expense since I just bought one a year ago, the awning did what we wanted. It cooled the patio off. We also pulled it out to protect the flowers in our house, so we were just very pleased with it.

We moved to a new place where we now have an atrium. We like to be outside, but it was very hot to be outside in this place with the sun, and we wanted to have a corner where we could relax. I went online and saw the SunSetter awning, and I decided to buy it. I wanted to order an awning with stripes but I couldn’t get the one with stripes because it wasn't motorized. When you get to a certain age, the power should be in the device. So, I just got the plain, motorized one and but it’s fine, but it took a long time to receive it. The awning that we got is nice and I’m happy that we have it, but I also had to wait for quite a while until somebody installed it. When it was first installed, the remote did not work so they had to send us another one, and this took quite a while and I was not happy about that. But our awning is working now. I wanted the SunSetter awning and I like it.

We've got an enclosed patio that the sun hits a lot it keeps turning off heat so we decided to buy an awning. We had some estimates from other companies for different kinds and we decided that SunSetter Awnings is the cheapest. Also, their sales team had a nice attitude. We received the awning in about a week. The husband and wife team who did the installation were very nice. They got here 10:00 o’clock in the morning and left at 3:00 in the afternoon. We got an awning that has a motor. It is red and gold in color and it retracts itself. Having this awning has extended our outdoor living area.

My parents recommended me to SunSetter and they’ve had theirs for about seven years and love it. SunSetter was very helpful and professional. They were great with my son as well. The installation was smooth and the awning did settle. We have a young son and one on the way, so I can sit on the awning with the baby while the other one plays in the yard. I have recommended them and will continue to do so.

We have a deck that faces out to the south and it's in full sun for the majority of the day. It was just too hot to sit out there. SunSetter was available and the installers were about an hour away from us. When they came to install it, they took a couple of soffit pieces out from the ceiling of our deck and found that there was nothing to support the awning, so we had to put a beam in there so they could hang it up. We could not install it above the window because of how our house was built and we had to install it out further. It would be nice to know that you could possibly run into this when installing one of these awnings. It took us a while to put the beam up ourselves and we also had to order new soffit through the process. Other than that, the motorized awning from SunSetter is very nice and we really like it.

We had a deck that we've never used because it was so hot and sunny that it was almost unusable. We're just at 90 degrees right now and we wouldn't be able to use it unless we had an awning. SunSetter's good reputation made me choose them. Plus, I like the electronic part of it. It's automated. When I went online with SunSetter, they gave me a vendor that was in my region. It's a small company. I called and the owner came to the house. He took measurements, showed me the choices, the fabrics and the extra options. After picking out what we wanted, he had his staff call me. Then I just gave my credit card over the phone to his wife who was the customer service.

I put a deck on last year and I wanted someplace to be out of the sun, so we decided to purchase an awning. I knew someone else that uses SunSetter, so I went with them, too. Everything went fine with the SunSetter team. The installers were in and out of here in no time at all and they did a very good job. However, they were late the first time and their timing was a little off, although it was not that late. The awning that we purchased is motorized, cream in color, and connected to the roofs. It's been darn hot and I've been using it, but I close it at night. I would tell my friends to give SunSetter a try and see if they could afford to have one and to put one in.

It was sunny coming in our window. I saw a SunSetter Awnings ad and there was a coupon for money off. Their salesman was great as well as the installers and it took less than an hour to set up the awning. It goes across two big windows and the quality is very good. It's motorized and vinyl with black, blue and white stripes. We use it everyday. I'd tell my friends that if they need an awning, they should get a SunSetter one.

I had to replace my old awning. I went with SunSetter and their reps were very nice. They answered my questions and showed me how the awning worked. It's an automatic and they made sure it worked. I got the largest one which is a 20-footer and it has white stripes with blue. The installation went very quickly and very efficiently. They took the old frame down because it was broken then they put the new frame up and loaded the old one away. The SunSetter awning was expensive but it's nice and I would tell friends to buy one.

My wife likes to sit on the pool deck by herself. But there was too much sun on the pool deck and she wanted some shade. I saw the advertisement for SunSetter on TV and I liked it. They have a very professional and courteous team. We got the motorized type of awning, and their staff explained to me and showed me how to work the awning here. Our experience with SunSetter is awesome and my wife is loving it. We had our family reunion at the house and we used awning as well.

When I ordered the product and it was delivered, everything was fine. I got SunSetter's motorized model, installed it myself and got it done. I've used it for relaxation. I also bought an extra warranty for five years and so far, everything's okay.

My other house doesn’t have any porches. My neighbor showed me their SunSetter awning that they had for years and it was well-built and I wanted something that’d be durable. The SunSetter representative was so nice and I enjoyed talking to him. He was punctual and he also helped out in choosing the color. It took him a couple of hours to install and he was very professional about it. It is a freestanding electric model. We had to put it on the roof and I got the one with the grey and a darker black stripes. It looks good because the roof of my house is grey. The awning keeps my house cooler because I have sliding glass doors that make it into another room. Before, the porch was too hot. Now, my dog can go out there and enjoy running around a little bit. Everybody that comes to see the awning, I tell them who made it and that I was very happy with the service. I wish every company I dealt with was as good as SunSetter Awnings.

SunSetter did a good job installing the awning. But there was a delay in the appointment by one day because there was something missing out of the package. They were supposed to do it on a Friday but they called and asked if it would be all right on a Monday because they were tied up with the work they were doing on the Friday. I bought the awning for my wife because she has a really bad problem with the eyes. But she passed away on a Sunday, so they were a day late. She didn’t get to see it. But they did give me an opportunity to cancel the order, and they refunded my deposit. But it’s a memory and I still added value to the house. So I them come out on a Sunday and install it for me. I’m enjoying it so far. And I’ve recommended them to a couple of people.

I love Sunsetter Awnings. I had an awning for 15 years, and two years ago when I sold my house, it was still working beautifully and I was happy with that, so I went for the big one this time. I got a push button awning that's 16 feet wide. And since we live on top of the hills, I purchased the type that rolls up by itself if it gets too windy. The installers were also really good and very nice. It didn't take very long for them to install the awning. I use the awning nearly everyday because it shades my deck right off the house and I'm just very happy with it.

It was hot in our area, I saw SunSetter Awnings' ad, read it and decided that’s what I wanted. My experience with the reps was great and they seemed to care about what I needed to order, why and how I wanted it. I got the blue motorized awning and it covered our back porch. Me and my two buddies put it up which took about an hour. It has a wind sensor on it and I had little trouble with that. At first use, the little wind thing didn’t wanna work and the awning would come in after about 20 minutes. It would be extended and it was just going by itself. The guy from customer service walked me through it and we eventually got it worked out. If somebody is looking for an awning, the SunSetter awning is the kind they would want.

Joyce was sold on SunSetter Awnings by television advertising and we got the green and white motorized remote controlled one. It's attached to the roof and if we wanna sit in the patio, the awning covers our patio. So far, everything is fine. We love it and we would recommend it, and we had.

We've been wanting an awning for a while. The SunSetter team was good and they were able to explain everything. Then we had somebody install the motorized awning and they got it done quickly. We love our SunSetter awning.

SunSetter offered some discounts so I got them for my daughter since they didn’t have any shade in their yard. Their team was good and the installation went well. The awning has a light tone and it has different colors of fabric. My daughter uses it when the sun gets really hot. I had a very professional experience with this company.

I keep finding those canopies to put in my backyard but every time the wind or the snow came, they would break. And it was just a waste of time. So I wanted to try an awning this year. A commercial from SunSetter Awnings came up and I called them and their rep came to the house. When he was there, I got a phone call that my sister went to the hospital. So I told him that if I leave him, I'll come back. He was very courteous and nice. In the end, I purchased the basic awning from them. It's beige with the brown stripes and it has a remote control.

We just moved and the house had a nice thing used as a patio but it just had the concrete. Being in Mississippi, they get a lot of heat and moisture and I had seen houses that had awnings in pictures so I got information. Then SunSetter sent us things and told us about it. Also, my neighbor said he had had one in his former house, had it over a pool and that it was really helpful. We wanted to do that so we went ahead and got it. Sunsetter's customer service was very helpful in answering my questions when we needed to find out some information so we were pleased. So far, getting the awning from them was fine. And I know it will be enjoyable to be able to have that cover in 100-degree weather.

I wanted to put a patio at the front of my house so I can run out and get up on the porch so I purchased a SunSetter awning. The reps that I spoke with were fine. I got the motorized type of awning which was good and the installers took about an hour to install it. So far, I've used it for shade and coming up on the porch.

I had an awning in the past and I replaced it with a SunSetter. The sales reps were okay, but the company that they gave me to put the awnings up charged me about $600. I tired going to three companies that they referred me to and they wanted to charge me a ridiculous price so I ended up paying somebody privately to come in.

I'm very pleased with SunSetter. I needed it and spent $10,000 for the front and back. The sales rep was very good. He came the first time and my son made the deal and then he came the second time and we made another deal for the front because the front awning that we had for many years from another provider broke. They left the remote. I would have loved something like I had before that I press the button on the wall, but they didn’t have that. But they had the remote control that’s now with a pin on the wall so it does it with the same thing. My daughter-in-law chose the fabric and it came out very nice. I like it and I don’t get the sun in my eyes.

We bought a house and we wanted to cover our patio area. Since it was a limited area, the salesperson from SunSetter Awnings took the time to explain how different lengths awnings go out away from the house and which one I have to use to fit in the space that I had available. I had a good experience with him. We got a 13-foot awning in light brown that's motorized. I had SunSetter install it and it took them 15 minutes to set everything up which was surprisingly fast. Since it's super hot here, we use the awning as shade. We have all the windows on that side of the house and it keeps the sun off in the morning. We've told some of our neighbors to get SunSetter Awnings.

I got a catalog from SunSetter and I was interested in that. After I got the flyer, I called them, they came and measured everything. My awning is a tan-grayish type that's motorized, and it's for my outside barbecue stuff. The installer did very good during its installation.

Ordering an awning from Sunsetter Awning has been nothing short of a nightmare for me. I am very unhappy with the service I am receiving (as this is an on-going nightmare) as I will never order another product from this company or recommend this company to anyone. On 25 May 2018, I ordered a Sunsetter Awning for my patio deck. As of the date of this review (1 July 2018), I still have not received my awning however, Sunsetter Awning has continued to charge my credit card the past two months. When I inquired about the status of my awning, Sunsetter referred me to UPS, the agent they contracted to deliver the product. Sunsetter considered this matter closed and informed me that all future discussion should be addressed to UPS. How can you as the vendor for the sale of your product have no liability in the delivery of the product?

I love SunSetter Awnings. I bought two awnings, one motorized and one manual. Their team was very helpful and did a great job. I'm very happy with the way they did the job, the time they did it, and the follow up they did. A guy came and did the measuring. They got here a day earlier than they expected and they were here the whole day. The awnings are high. One is 18 feet, the longest they make. The other is 14 feet long and it's L-shaped. The awnings worked perfectly for my situation and I couldn't be happier. I use the awning every day. I have a pool and I go out there and have a coffee in the morning in the shade and then in the evening, I have a cocktail. I have 16 grandkids and 5 great-grandkids so I have a lot of people down that get in the pool and enjoy the awning. I'm very satisfied with SunSetter.

I purchased an awning from SunSetter for my back porch and it was a very nice experience. The people were very nice and did a great job, the installation was fine, and everything's working well. I use the awning every day. I would recommend it.

A representative from SunSetter came, did the measuring, and showed us the different fabrics. Then they called us and tried to reschedule our installation. They told us the installer had double booked himself. However, they were playing with the truth because the installer said he had not. It was just that they wanted him to do another errand for them. So that was a ding in their box. But the installer was wonderful. He was also very nice and personable. He was very knowledgeable too. And although there was a little bit of an issue in the installation from the measurements that were done, he was able to work with it and correct it.

Last year, I was sitting out on the porch on the deck and it was so hot that I couldn't sit there. Since I live with my sister, I asked her if we could put up an awning and she said to go ahead. I bought the awning from SunSetter and I love it. It's great. The sales rep was a nice kid and two men came down to install the awning in no time. We got the most expensive one which is motorized. We use the awning everyday. We have one little boy living here and he wants to eat breakfast and supper out there all the time.

We dealt with another company before but they didn't have time to get it up for us. So I called SunSetter and talked to Dave. He came right out and got it up right away. He did a really good job. We paid around $3900 for our awning, but we really like it. We got the free light and screens to go with it. And that one screen really helps on the north side because it don’t let the sun in to us. And then we have that sensor on there and that works real good. We have the awning out now and the wind would come up like 20 miles an hour or so. We got that sensor on there and it would come back in by itself. Even with that screen and the lights tucked onto it, it still comes in.

When I placed my order I was told 3-4 week to be installed. We are on week 9 and still do not have my order. The distributor that we went with was blaming the delay on back up orders (it would have been nice if they got on the phone rather than me). When I had not heard anything from anybody, I called SunSetter directly. I spoke to several managers and they all said they were going to escalate my order to the top of the list. I still do not have my shade. I will never recommend this company to anybody.

The sun sets on the backyard, right on my deck. I did not have the chance to use it up as it was difficult until I purchased the SunSetter awning. It was a nice solution because it was not as expensive as doing a real roof on top of the deck. The installers said they were coming at a certain time on a certain day, and they did. They installed the awning within one hour. We can now use the area and in the evening when it's dark, it's still good because the light reflects from the awning that you feel like you're inside the house. We love the awning and the experience has been wonderful. I would recommend it.

I wanted the shade and I've heard quite a bit about SunSetter Awnings, but I couldn't get one because they didn’t have the height. Then, they came out with a roof mount and that was when I decided to get it. The reps were wonderful. They explained everything prior to getting the awning and then after I got it, they showed me different things like if the remote didn’t work, I could crank it. I went over with them really well. There were three guys who did the installation because it's a 20-foot awning and they worked as if they had been changing tires on cars for years. They knew what they were doing and they went right on. I would highly recommend SunSetter.

I had another awning but it was old and wasn’t opening up anymore so I decided to take it off my camper and order a new free-standing awning from Sunsetter. The installation team came and set it up for me. I had a very good experience with the SunSetter team and I was able to customize on the fabric I wanted.

I've seen SunSetter Awnings on TV and it was a deceiving commercial. They said you can get a SunSetter awning for $500 or so but it ended up different. It was the cheaper type that you use on the side of the camper. We got a 14-foot long awning from them, which was a good size. It’s motorized and it's attached to the house. The salesman said, “Well, it only takes a minute to roll it in,” but it took a lot longer than that. The people that sold it came out to install it, took them about two hours and they showed us how to use it. If I'd be asked by my friends about SunSetter, I’d tell them not to look at the ad on TV. Nonetheless, our SunSetter awning works good.

Our awning has been great. And I got it put out with my own help, the guy that does my lawn, and my son who is a master mechanic and I have enjoyed every second of it. However, there was some difficulty because the underlying plywood of the overhang had to be removed to get access to the roof rafter, but the guys knew how to do it and put it back. The SunSetter reps I dealt with seemed knowledgeable, and everybody spoke in plain English. The team did what they said they were gonna do. I also priced the local guys and their fee was exactly double that of SunSetter. I love to show our awning off to friends and family. I'd recommend it to anybody.

We bought an awning about 2 years ago. About 2 months ago, it collapsed due to rain. I contacted SunSetter and they informed us that the awning was covered for 5 years. We were told when we bought it, there was a lifetime warranty. Although the side rails were covered, the fabric was not. Wanting to charge us over $200 for the fabric. So much for the lifetime warranty. So, we ordered the side rails. As of this day, we have not received them. SunSetter continues to say the rails are on back order. My question is, how are they selling awnings if the rails are on backorder. We spent a lot of money there. Seems like take care of new customers and to hell with the old customers. Will not buy anything from this company again.

Getting an awning looked like it would fit our needs better than atriums. We went with SunSetter and the guys I ordered the awning from were very professional. They measured and installed the 14 wide and 10 long awning I got. They came out and it took them a couple of hours to install. However, I wish that SunSetter quits sending me stuff telling me that they want me to buy an awning. I already bought one but still I get stuff every week from them. Nevertheless, I appreciate that the awning rolls back up when the wind gets too strong. It keeps it from tearing. Still, I didn't realize that it was that sensitive. There have been a lot of days when the wind is blowing and I'd like to be out but I can't. In that respect, I wish I'd gone the other way with the permanent awning.

I had an awesome experience with SunSetter Awnings. We got a 20x20 awning on our brand new deck. The awning was kind of round and tan with the black large stripes. It’s motorized and have the lights on it. The folks who installed it were very friendly. They knew what they were doing. The only thing was that they had some exposed wire up against the house. You could see a little bit of the wire hanging down and my husband is very picky about that kind of stuff. Other than that, the installation was great. I highly recommend SunSetter as well as the rep that we had. He was really on top of things. If I had a question, he called right back. He even called and checked on how we liked it. He was just great.

John saw the advertisement of SunSetter Awnings, tore it out of the paper and told me to read about it. I liked the way it looked and he said we needed one. John usually gets what he wants and we got a motorized awning with reddish stripes going down and beige. I like every way the SunSetter team treated me. Brian sold it to us and he was kind and sweet. He and his brother came and helped put it up. They were both sweet and kind and you couldn’t ask for anybody nicer.

I am writing this review for my Mother and Father-in-law in Centerville, IN who purchased a motorized SunSetter awning for over $8,000.00. last summer. While visiting there last week my in-laws who are in their 80's could not get their awning to roll out without it catching on the gutter making it impossible to use unless someone stands on a ladder and pulls the awning up over the gutters. My husband called the 800 number listed and ask for technical support. We made many calls and got no response from SunSetter Awnings. I would not recommend this company to anyone. For elderly people to spend their retirement money on a motorized awning and it not work and not get a call back. We were told the awning was installed by the saleslady's husband and a friend of his. Obviously it wasn't installed properly. PLEASE DON'T WASTE YOUR MONEY PURCHASING FROM SUNSETTER AWNINGS!!!

We’ve been seeing SunSetter Awnings advertised and I purchased an awning from them which was an impulse buy. I retired last year, but I went back to work because I was bored. And I told myself that if I’m gonna go back to work, I’m gonna get stuff that I want for the house. I had a very good experience with SunSetter's team. They were very friendly, helpful, and down to earth. My house is old and they didn’t make it sound like it. They were very professional.

I called SunSetter and got their Nutmeg awning. It's automatic and standard size, and it's the best thing I've bought since I've been here because of the heat.

I inquired online with SunSetter Awnings and the installer called me back and he was great. Then they went to work and finished up three hours later. We got the motorized awning and the quality is fabulous. We've used our deck more this year than we did the last six years combined.

My mom was looking for an awning and I saw SunSetter's ad on TV. We went to the nearest dealer and found them. I met with the sales team and they were very professional. They did a nice job explaining it. We had to decide on colors and the rep gave us his opinion and we found the color and they did the installation. It took about three hours to install, but they did a really nice job and cleaned up after themselves. And we've been very happy. My mom is handicapped, so she doesn’t get around. She’s 82 and the remote is awesome because she can put it out and put it in by herself, and she doesn’t have to call me and have me come over. It looks nice on the house and we’ve been very satisfied.

This is the third time we purchased from SunSetter Awnings over the years. We have a sun-washed deck and we needed an awning. In the past, we've experienced quality product from SunSetter and their product acquisition price is reasonable for the return, so we stuck with them. We got a sand-colored one which is high-end and has the sensor for gusty wind conditions. We use it mostly in the morning and late afternoon to make the deck area more pleasant and for sitting in the shade. We’re very pleased with it as well as with the contractor who installed it. I’ve had several friends who asked about the awning.

I've always wanted a set of awnings because I like them. They look nice on people's homes. I got the motorized model and chose SunSetter because I like the brand. I like the way they look and their colors. Also, their team was very nice and intelligent. They did a good job putting it up. So far, everything is fine.

I had moved into a new house and experienced the summer without an awning, so I decided it was time to get one. A friend had a booklet from SunSetter Awnings. Also, some other people in the area where I live in who have an awning all have SunSetter. The company's team was very helpful. They wanted to make sure that I have the height that I needed.

We weren't using the other half of our patio. We have a screened in porch and the extended patio and I needed more space out back that was usable. I had looked at SunSetter years ago and I really like the way they're made and the fabrics. So, I didn't even consider any other brands when I bought an awning because I was kind of impressed with what SunSetter had to offer. They also did the installation and all of them were very nice. We had a trouble with the motor, but they came out and fixed that. Everything's fine right now.

We built a double-deck in 2015 and the upper deck was always rather hot because it’s on the south side of the house. We started thinking we may want a SunSetter, but we never did anything about it. In March or April of this year, we went to the home show in West Springfield close by to our house and there was a SunSetter display there. I told my husband that I didn’t know if we really need it and then, when we went to the show, I told him that we would just get some information. But when Sergei came and sat down with us and explained everything to us, we decided to do it. We asked some questions and the gentleman was full of information and was very friendly. He was very easy to speak with and to ask questions from and he took his time with us.

We had a deck installed and we needed something over it. So, we got an awning from SunSetter. It's a motorized one and the people that we bought it from installed it. They were all nice guys with excellent professionalism.

Our deck in the summertime gets really hot. We don't have any shade back there so we decided it was time to purchase an awning. The SunSetter team was here when they said they would be and they were proficient. We got a motorized awning and the installation team was excellent. We're satisfied with the product and we've set with the neighbor to sit out there just to read the paper and hang out outside.

I wanted an awning on one on the side of the house and I didn't care about aluminum sidings as I've seen them collapse on the snow. SunSetter's salesman told me everything and I got a 10 x 16 motorized awning that is brick red with a stripe in it. Their team came, installed it and the experience was great. The only problem was they advertised on TV that I could get it for as low as $500 if I'd get a tiny one but what they were showing on TV was not the one that would be $500. Mine started at $2,900. Other than that, I like the awning. I also like that it doesn’t have to stay out all the time and I have a remote to pull it in.

I purchased an awning from SunSetter because I wanted to protect myself from the sun at my little hobby shop and keep the cancer off my head and my back. The awning has the best quality. The installers and the other guys I bought it from did a good job. I have a motorized, sand and burgundy colored awning with LED lights and it's very beautiful. Mine is actually different because the guys said it's the highest they ever mounted. They mounted it up 12 feet because it's above a 12-foot working door. But it works very nice and I love it.

Over my deck, it gets really hot there from the sun. I heard SunSetter had good products so I got an awning. The installers were quick. I had to go to a place about 40-mile away and when I came back two hours later, they were gone and the work was done. However, I had to redo the wiring for the motor on the awning. The salesman that came out told me that they would put the cord to my socket but the installers said they couldn’t do that because they didn't want to go on my roof. So, I went out and did it myself. I got the loads and got some brackets which cost me a little extra.

I've seen SunSetter Awnings' advertising off and on over the years. I actually did sit in for one of their packages and watched a video. It's just that I have a patio and an eastern exposure, which is really, really sunny, and getting an awning just made sense. I wanted the shade for obvious reasons, rain protection, but I also wanted the ability to open it up because I didn't want to shade all my plants over there all day long. I needed something that would open and close, depending on when and where I was using it.

Really like it but kinda wish we had gotten the motorized version... It's not quite as easy to roll out as shown and my wife is having trouble with it. Maybe in time, as we get use to it, it will get easier to use. Other than that we are pleased...

My fastidious brother-in-law told me about SunSetter since he knows everybody in our town. We purchased a 12-foot motorized awning from them. Since getting our SunSetter, it has done its job. We have direct sun throughout the day and it blocks the sun when we're out. We have a deck and the awning covers a good part of it. It's very comfortable. However, the installers left a piece of canvas. They rolled it up and all of a sudden, when they left, it was behind the door and I don't know what to do with it.

We just had built a deck and needed a sun shade. We've seen the advertisements of SunSetter Awnings and then I talked to a representative. Everything was as we expected and so we moved ahead and purchased a motorized awning. The rep was knowledgeable and he answered the questions we had. The installation was great as well. We thought that there was gonna have to be some custom woodworking done but the installer was able to do that without having to cut any of the existing wood. We're very satisfied with SunSetter. The awning looks great and it has given us exactly what we were hoping for.

My friend told me about SunSetter Awnings because she was supposed to get a discount if she told someone else about it. I contacted SunSetter and they gave me a name that was in my area. I purchased a SunSetter awning from there for about $3600 and I love it as it’s good. However, the process wasn't nice. When I went to get the $100 for my friend, nothing happened. SunSetter told me that they didn’t deal with it and it was the company that I dealt with. I could have looked elsewhere but my friend gave me this offer. I will never call the place that I dealt with again because they kept telling me that I would get this and that but it didn’t happen and no one wanted to claim responsibility. They said, "Oh, no! You had to get it through SunSetter to get the $100." But SunSetter said they didn't have anybody. And you had to go through someone. So, it's not legit. SunSetter Awnings didn't come true with their advertising.

We needed some shade on my back porch. We ordered a motorized SunSetter awning and it came in quickly. The installer did a good job and he was quick, very nice, very professional, and very thorough. The price of the awning was about right for the size that I have. And I’m very pleased with it. It was too hot to eat on the porch before and with our SunSetter awning, we can eat outside which we can also do when it’s raining. I’m enjoying my awning and if that’s what my friends really want, I'd tell them to go ahead and buy it.

I had my first SunSetter awning for about eight years but I had claimed on it on my homeowners’ insurance ‘cause it was a manual and it took a hit on some hail. We ordered over the phone and the team was fantastic and nice. But when I got the second one delivered, there was no proof of purchase. I need that to settle my claim with State Farm and I called SunSetter. The lady said they would get it out to me but I think she said about 10 days and it's been at least that, yet I’m still waiting for it. On the other hand, my brother had put the awning up and it's absolutely beautiful. It’s 18 x 11½ with gray-and-cream stripes, and it’s fully automatic. It folds up and goes away underneath its cover. SunSetter can come to my house and make a commercial ‘cause it’s so beautiful. My house is all-windows and the sun heats up the house so I put the awning out every morning and I would tell others to get one as well. You'd be stupid not to.

SunSetter Awnings is a quality brand. We had an awning already in the same location. It’s a SunSetter awning, but we felt it was a bit old. It wasn’t functioning exactly the way we wanted it to and it was too short. The local distributor was very responsive, helpful and easy to do business with. Also, the installer was excellent, but there were some challenges with the installation itself. The product was not working exactly as it needed to so it required the installer to swap out the motor. And subsequent to that, we’ve noticed that the awning was not closing properly. It’s closing and then it’s reopening itself automatically. We’re talking to the distributor to make arrangements to do some repair, but we’re generally happy with the install.

We recently retired and are home more during the day, and it’s very sunny in the backyard during the day. The company we used and the sales guy that we went through were very good. We were very satisfied with the salesman. We purchased an 11 x 19 automatic remote-controlled awning in evergreen color, and the installation experience was very good and informative too.

I have a friend that had a SunSetter awning. We liked the way it looked and we had an area that needed some shade. A company in Indianapolis put it up and it went fine.

We got in touch with Sunsetter after our old awning wouldn't work. Their rep that I worked with was always on time, and he explained everything beforehand. He went far beyond what we expected. I would recommend him to anybody. Also, the installation went very well. SunSetter is backed by good housekeeping and we like that. We've had the awning for about six weeks now and it has been excellent. We had an extremely good experience with Sunsetter Awnings and we recommend them to others.

The patio gets the sun all day and we couldn’t go out there when it was hot. My neighbor was in the same situation and I saw that she had an awning from Sunsetter so we bought one and now, we can sit out on the patio. We’re very pleased with it and we’re enjoying it. The people were very nice and there was no problem working with them. We have the motorized awning with a very pale stripe. The installers came and did their job. They put it up in half a day and they did it with no mess.

Everything was great with SunSetter and the guy that put up the awning wonderful. This is a motorized 20-footer and he came in with two other guys, and they were done in 15 to half an hour. They were that good and I really appreciate somebody that knows his job and can get that thing done like that. I got a $10,000-porch in the back and I didn’t use it, so we put SunSetter up and we’re using it now. The awning is the perfect thing that I wanted back there. I’ve been out on the porch twice when the awning was open and I enjoyed having it like that because I can see where we’re gonna have a lot of shade. The sun beats up there, so I will open it every morning. I will go out there and I have a little DVD player that I can go out there with. I also have a radio and I might take a book or a magazine out there. Come summer, we have the neighborhood fireworks get-together and I’ll use it during the day and put it back up before they shoot fireworks off.

We’re coming into the summer months and I wanna be having barbecues. And it’s gonna be perfect to have an awning with family members coming around and we don’t have to worry about rain or anything interrupting our festivities. I saw SunSetter Awnings on TV and after looking at the commercial, I went online to look at it and I called the one that was provided in South Carolina. I also got the videos online to show me how the motorized awning works and the type of material. And when the representative came by, I got more information and it was very helpful after me looking online.

I got a deck and I needed some awning. Then I saw SunSetter on television. The sales team of SunSetter knew what they were doing and everything went fine. We enjoy our awning which is 18 feet, motorized and color blue. Their installers attached the awning to my house. It’s automatic so after a wind, it goes in itself. I’m satisfied with SunSetter Awnings. Everybody likes and enjoys it.

We moved into a new house and the back of the house faces south where it would get sun all day. Being a cancer patient, I can’t be in the sun all day. So, an awning was the best thing that I could get as I couldn’t put up a permanent one since I’m in a condo situation where it had to be approved. A SunSetter awning was the only one that I could get on there. I talked to a sales representative of SunSetter and he gave me the colors to choose from, but that again was up to the condo community's rules and I could only choose one color which I’m not fond. I got the awning that’s electric or motorized, and it comes out by itself. SunSetter put the awning in last October and I was surprised that they came out because it was snowing. I figured that they wouldn’t come out until the spring, but they put it up right away. The installation was fast and easy and, so far, I'm pleased with the awning.

SunSetter is in my hometown and at first, they were very good. They came out promptly and gave all the information, and it looks like a good product so we bought it. The installation was terrific. It was put up right on time and we were happy with it. But we’ve experienced some trouble with our SunSetter and they haven’t come out to take a look at it. When it rains, the water pools in the middle of the awning and collects so much that it creates a lot of weight and deforms the awning. That is a little bothersome, but other than that, it's great. We use the awning when we eat out and we have coffee out there. I would tell others to make sure when they put the awning in that they got the right pitch on it and to think about which one they want. SunSetter has products too as far as they can put in different types of awnings.

I had rebuilt my patio outside, and I needed an awning for it. SunSetter Awnings is a well-established brand and per quality, my dollar was well-used using them. I ordered a brown, striped, motorized awning and I use it all the time in the morning and afternoon for the sun. I also have social get-togethers out there on my patio. I ordered it through Patico Awning in Houston and they put it up. When they started putting in the bracket, they just used their knuckles to find the studs. There are seams in the siding and all they had to do was find that seam and go up straight from it then they'd have hit the studs. They made at least three holes before they found the stud and I wasn't happy about that. They said that they'd just fill it full of caulk.

I thought I'd splurge and get myself a roof over the thing out there and get me a chair and watch it rain. I started to make this move a year ago so I made it in my mind to get it done but I didn’t know any other awning companies except SunSetter Awnings. I got the automatic motor roller to roll it back in. I wanted first class and it's the best they're making. There was a lot of green color in the awning but I don’t care what color it is as long as it covers and saves my bald head. Because I'd burn the hair off the top of my head out there at three o'clock in the afternoon. It was terrible.

I have a deck that gets uncomfortably hot and the umbrellas don't seem to do the trick and are always blowing over. I tried to get a SunSetter awning the year before and the installer they hooked me up with, canceled on me several times. Then he wanted to make a third appointment but I didn’t make that appointment with him and just bought an umbrella. Then this year, my husband and I discussed trying again but I better not get the same installer because I'm not gonna use him. But the guy that responded this time was just a couple of towns over and he came for the estimate and the installation and he never canceled me. He was very knowledgeable, very down-to-earth and easy to have around the house working. I was very happy with him. He was quick, clean and he also showed me how to do everything once it was done.

I have had a terrible experience with SunSetter Awnings. I went on their website in March and asked for one of their local dealers to contact me. I was contacted and the dealer came out 3/7/18. The awning was ordered March 7, 2018. We wanted a nice awning, we ordered an 18' motorized awning, retractable, wind sensors, LED lights, made with Captain's Watch fabric, with the motor on the left side. When delivered, the awning was the wrong color and the motor was on the wrong side. The correct fabric was installed May 14, 2018. We adapted the electric for the motor. We enjoyed the awning, including Saturday, May 26, 2018 which was a very sunny warm day. During the night, we had an unpredicted rain storm and the awning collapsed, due to water pooling on the awning, breaking the arms. For this to happen, in my mind this is poor engineering, the water could not drain.

My SunSetter was professionally installed yesterday. Love it in the mornings but after 5 pm, due to the west location, very hot cannot enjoy. The installers were very professional and polite. Would recommend this for anyone who doesn't have west sun.

I already have an awning but I wanted one that had a remote control as it was much easier. I’m in my 80s and I got tired of having to line the awning back and forth. When I purchased the awning, I went direct expense at it and spoke with a SunSetter sales representative. I did it with SunSetter because there was a deal for a Costco member which I am a member. SunSetter sent it to Hawaii but I didn’t get the discount and I had to pay the postage for the actual delivery which was expensive. But I was perfectly happy with the service and with the people that I dealt with. The awning I got was an 18 foot and I had my own people install it. I’m happy with SunSetter and I use the awning in the evening when I sit around.

I have afternoon sun and I needed something so I could sit outside on my patio. I liked the idea that the awnings from SunSetter are retractable. I also had seen one at a friend's house and I know that they like it. I called SunSetter and then someone called on me and came. The person treated me very well and was very helpful. Then the installation team was very good and didn't take very long. I got a motorized awning and I have a remote control for it. It's a tan color and the striping is brown and white. Now, I go out there and take care of my flowers. The SunSetter awning works great. So if you are looking into getting a SunSetter awning, go for it. In fact, my daughter and her husband are thinking of getting one.

I have a deck and I've always wanted an awning. I went to the Fort Wayne Coliseum for a home and garden show and saw SunSetter's ad there and talked to their salesman. He said he would come out and give me an estimate. He did and I thought it was reasonable. Also, I liked the salesman and I got along with him great. The awning that we have is 14-feet wide and has the electric motor on it. I use it when I sit on my deck and I really enjoy it. That's about most Sunday afternoons. If anyone asks about my awning, I would give them SunSetter's number and tell them to go with SunSetter.

We've seen a SunSetter Awnings flyer over at J.C. Penney's that I’ve been seeing on TV too and decided to go for it. We got a brand-new 12 x 20 motorized awning and had a good experience with their team during purchase. Everything went smooth and the installation went fine as well. I'd tell people getting a SunSetter is a good idea.

The sun faded the furniture in our other house and now that we're in a new house, we decided not to let that happen here. The SunSetter salesman who came to our new home was helpful and his knowledge for their product was good. We got the 12 x 16 feet awning and it's motorized. The installers were very knowledgeable and they did a good job. It took them less than an hour to do it. So far, we've used the awning a lot. We put it out when the sun comes up at about three, then we leave it until around 7:30 or 8. Everything is fine except that if the wind comes up and the awning is out, we have no idea how the sensor works, so we need to call SunSetter about that.

I've had an awning for eight years and that was kind of a pain. So, I decided to get one that would run remote. I got a SunSetter and I had good luck with it. I got a neighbor up there that has put them up for years. He came down and got a couple of guys to help him and they did that in about 45 minutes, so he knows his business. I'm out there in northern New York and they have the nicest place to live in the summer. So, when the weather is nice, we go outside and enjoy it. Mosquitoes drive us nuts, but now SunSetter has got some stuff out that is supposed to help but that depends on the way the wind blows. With my experience with them, I'd buy another SunSetter awning and that's what I'd put up again.

I had put a deck at the back of my yard and it gets hot in Tennessee and I wanted to cover it up. SunSetter Awnings' sales representative was okay but I haven’t heard from him since the installation. It would have been nice to have the manager or the salesman do a follow-up after the installation. Their installers were nice but there were some bolts that were attached to the building that they forgot to tighten down. They did when I asked them but they tried to tighten them down after the awning was already up. And it looks like they were in a hurry because they’ve got other things to do. The overall quality of the awning is good. However, I had to put the back sink because the guy that sold it to me didn’t check the eaves to see if I had rafter tails. Nonetheless, I will recommend this awning to anybody but you have to install it yourself. So far, it’s doing its purpose for me and I like it.

The sun just shoots down right on the back side of the deck and the grandkid plays out there. We wanted something to cover it so my dad looked around online and found SunSetter Awnings. We got the motorized version and my dad’s friend who is a contractor helped install it. It was easy. We love the awning and we use it while playing with the baby and when we eat like when we have breakfast.

I'm very impressed with SunSetter Awnings. We bought a home in the country and it is all sunny. I had been checking SunSetter out for a long time and it was just what I wanted. Their representatives were wonderful. They were very knowledgeable and personable as well. When they came out to the house and showed me the product, they were not pushy. I knew at the time I wanted to buy one. I purchased a big one, a 14x20. It's tan, grey and burgundy, and everything is motorized.

We did some remodeling and purchased our second SunSetter awning. The other one we had was a manual and this one's an electric in the same size but a different color. We have it opened when we're outside and it keeps things cool around the back. It was a good purchase.

Since we lost a tree during a storm last year, there was no shade on the patio whatsoever and it got very hot. If we wanted to really use it and enjoy it, we needed to have something for shade. My sister has an awning on her back porch and we’ve liked hers so I ended up deciding to get an awning. We found out we had a SunSetter dealer right here, Marvin, and we know him so it all fell in place. The awning is wonderful but I would tell others to have a pocketbook because they’re not cheap. Nonetheless, everything was in good shape when it was delivered. The installers came and the guy we dealt with was more than accommodating. They used a certain kind of board so the siding wouldn't be crinkled, wired the awning in our garage and had it up within three hours. They did a beautiful job and they showed us how to put it in and out.

We bought a new place and it was sunny. We decided to get an awning, and I considered the quality of SunSetter and previous people’s opinion of it. I used a private gentleman who sells SunSetter, and he was great to work with. I love our SunSetter awning. It's motorized, and it has the wind control thing, too. I open it when the sun is out, and if it gets too windy, then it’ll close. I would recommend SunSetter.

When SunSetter installed the awning, it was nice and they were sweet. But the slope of it was too low and I asked if I could have it a little higher. They said that it was standard and I should keep it like that so I was happy. They also told me that if ever I wanna raise it, they would be happy to do it and they gave me the name of somebody I could call. A week and a half later, my buddy, a tall dude, came over and said that the awning was really low. It was 4 feet up but when it came down, it was around 7 feet. It was crappy the way the people installed it. And when I called back and said I wanted to raise it, the guy gave me the runaround for three days. They set a date but it changed then it changed into another one. They were supposed to show up at around 2:00 but they never called me back. I called them back around 5:00 o’clock and they said that the truck broke down.

I bought a smaller house and I wanted a little patio. I got a 10 x 10 awning with the motorized remote control from SunSetter Awnings. I had a fine experience with their team and they did a really good job. Their representative was a little disorganized at one point in time, but not bad. Their installer took two hours to install it and they got it all done in one visit. The awning did its purpose really well. When the sun is shining on that part, I put it all the way out and it makes a new patio for me. And then when it looks like it's gonna be windy, I'll put it in. It's got the thing that automatically cranks it in, but I put it in and out as I use it.

We’re very satisfied with SunSetter Awnings. I looked at different ones, SunSetter and Marygrove, which is a local source for it. Looking at the sizes, SunSetter had the size and price we wanted. The guy I talked to was able to explain everything we wanted to know. We got the motorized awning and we were also able to choose the color that matched the house exterior. The installation went extremely well, too.

I'm loving my SunSetter!!! I recently removed a 10X12 gazebo off my deck and replaced it with a 17ft. long SunSetter and I am completely SOLD!!! I have so much space on my deck now, it's GREAT! Installing this awning was the best decision I have made so far about furniture for my deck. I'm a DIY'er and installed the awning with a friend. Installation was a cinch and saved me a ton of money! I added a video of me and my friend installing the SunSetter just so you can see the ease of installation. Check it out!

I live in Arizona and I just bought a new house. And my patio faces the sun. I’ve seen SunSetter on TV and I liked it. I saw their number and there was a $200 discount. I called the rep and when I asked about my $200, he said that he really couldn’t do that. But, I liked the awning so much, he could have the $200 if that was what he needed. I bought a motorized awning with lights. The installers did a good job. I liked it right where they put it and it was right where I told them. They were clean, knowledgeable and fast too.

I've had my SunSetter awning for four weeks now. I spent $1,700 on it which was a lot more expensive than what I thought it would be because when they advertised and it said it only costs about $700. Nonetheless, I love it and it looks fine. And the people I've worked with were all very nice. I've used the awning twice and I loved it. When you have it extended it looks really nice. I was a little skeptical in the beginning because I didn't want my house to look like those little awnings I see in trailers parks. But it’s not like that at all. It's very rich and I’m very happy. However, these days I couldn't get the automatic thing to work properly. And I’m not quite tall enough to use the manual. With the amount of money I paid for the motorized, I shouldn’t be using the manual.

I kept seeing SunSetter Awnings on TV and I decided to get one. The rep was very good, very friendly and very nice. He explained everything to me. The installation experience was very good too. So far, the awning is working great. In fact, a lot of people who saw my SunSetter awning loves it. I would tell my friends to get one too.

My deck has a Trex decking and it was very hot on the feet. I utilize the deck as much as available throughout the year and I wanted to make sure that I could use it and cool it in when I need it to. I'd also like people to come over and utilize the deck. I liked that SunSetter Awnings was local. The other company that I looked at didn't have a person in my area. It was very important for me to see somebody that was gonna be responsible putting it in and then to have them come out to the house.

We bought a new house and the patio faces the West so we needed some shade back there. We live in Arkansas and it’s pretty hot here. I liked SunSetter's component that the awning could be electrically retracted. The team also was very helpful in picking out the size that we needed and the features that we wanted to add to it. The installation went well too. Our interactions were all very positive. We got the 16-foot XL with the light features and the wind sensor, and the color is charcoal gray. We ordered it in mid-March and it probably came within six weeks but the installer kept it at his place for several weeks until the porch part that we were adding on was finished. It all worked out well and we’ve had it up for a couple of weeks now. As the afternoon sun begins to come out on it, we’ll extend it out more as it gets hotter. I would tell others to get one but to get their pocketbooks ready as they are expensive.

Our neighbors have SunSetter Awnings and we also got the same one the neighbors used. Everything was great. The installation was perfect and the overall quality was really good. I love it.

We were looking at several options to cover an area outside and happened to see a SunSetter display at a Worcester, Massachusetts home show. And we decided to take a look. My wife wanted one thing and I wanted another and the awning was a happy medium between the two. We could tell by the way the salesmen treated us at the home show if they were gonna be a problem. Others just constantly hound you, but SunSetter's salesman was low key. He came out, measured, and gave us all the info we needed. He told us about the materials we can choose, the options we can get and the price. He also told us that if we are interested, to give them a call. We waited and weighed it for a couple of weeks before deciding what we were gonna do. I appreciate the fact that there was no pressure.

I needed an awning. I got some prices from different people. The other one I contacted didn't put up awnings so I called SunSetter. I got a motorized awning from them. My experience with the rep from SunSetter was great. I just called his number and he called me right back. He said when he’d be here and he was here on time. Also, the installation went perfect. I use the awning when I need it and when I don't, I don't roll it out. I’ve also had three people look at it and liked it.

I had a lot of windows in the south side of my house so I needed an awning. I knew people who had SunSetter and they were fine with it so that was what I did. Everybody at SunSetter was very professional and courteous. Three guys came and got busy. They didn’t mess around and they got it done in two hours. I chose a color that matches the color of my home. It is a pale yellow with brown trim so that’s what the awning is as well. It looks nice, especially the colors, and I’m happy with it.

We reconstructed our patio. We tore our old patio down and put a brand new one up. But we've always had the sun on the left side of the patio. Instead of getting the windows darkened, we got a SunSetter awning and put it up. Joe, the salesman from SunSetter Awnings, was great. He was a heck of a nice guy and really professional. The installation process was great and the installer really knew what he was doing. He was in and out of there and the installation was done in two hours. Our awning is great and it solves the problem we have. SunSetter has a good product and the way that they did it was good. The only thing was that they advertised the price of the awning as $599 on TV, but the actual price was $3,200.

I wanted an awning for years. I bought a cheap one and kept it intact for five years. I was on the north shore of a small lake, but we had a lot of wind. I lost many umbrellas due to the wind and my main concern was being able to keep it from being ripped to shreds. And then I went with SunSetter’s reputation for quality. Those folks in Leroy, which is a small town just down the road from me were very thoughtful, very thorough and just really helpful with what you need, what you want, and they knew where I lived and what I was dealing with as far as sun and wind is concerned and were very helpful.

I was gonna get a deck so, I needed something to shade it. The experience with the SunSetter rep was alright and I purchased an awning from them which has a remote and we also picked the awning's color. The installers did a great job.

I bought this house about five months ago and the sun shines into the dining area which makes it very hot. I wanted something to help block the sun a bit, so, it would not get so hot inside the house. I also wanted something that would give me shade outside that window because there's a deck there. I get the AARP magazine once a month and I kept seeing all the advertisements about SunSetter there. That's where I got their number. There aren't many companies around like SunSetter that offer an awning with a remote for retracting and opening it again, so I called them and ordered one.

My husband put a deck out back and he would sit out there enjoying it at all. But I felt it was too hot for him at his age to be sitting out there. When we saw SunSetter Awnings at the home show and listened to their spiel for a bit, I thought it would be nice. So, we set up an appointment then they came out and explained everything to us. They told us what they would do and gave us options. We got a motorized unit and the installation went well. With our SunSetter awning, I can now hang out with my husband and have coffee. The only thing is, the awning doesn't block the sun in the evening because the way our house is situated, when the sun is going down, it comes in the side. But it's not that long because there are trees out back.

I have a back porch and there’s a lot of sun out there. I happened to find SunSetter Awnings online and I had an outstanding purchasing experience with their team. They were very friendly, sociable, quick, and had good knowledge of their product. And they came when they said they were going to. I purchased a 14 feet x 14 feet motorized awning which was installed in three hours. Massachusetts Awning ended up putting it on and when I called SunSetter's office and told them about that, they sent me another guy from Lawrence. He was upset and called me because I went with Massachusetts Awning. I know they’re all subcontractors, so I thought that was weird.

This may be a good awning but go through a dealer and not SunSetter Direct! They say it is a DIY project and I bought a 15 ft XL and 3 people can't even lift this. They are not upfront about everything in my opinion. They never sent me my lights and I see it was never put on the order. The shipping showed up late so lost a days work waiting for it thinking it was going to arrive. I highly suggest you go through a dealer if you want installation and they sell at the same price SunSetter does. Was not an easy experience and I am actually returning the awning and buying one through a dealer but I do not know if it is an SunSetter.

The heat was tremendous at our house so we decided it was time to purchase an awning. And we wanted to get it done before the summer came. I’ve seen and read about SunSetter and I went with them. I got the 13 by 10 awning. It is motorized and it is also the one that comes back automatically. My experience with their team, including those that did the installation was good. The installers were on time, cleaned up and were very much tidy. Since the awning was installed, we are able to sit down on our balcony. We use the awning every day. I had the best experience with SunSetter and I would recommend them.

We got the motorized type awning from SunSetter and dealt with a company called Automation. We had a real good experience during the installation. But there’s still one arm though that hangs down a little bit farther than I’d like for it to whenever it’s closed. They came out once and tried to correct it. It’s still not perfect but I can live with it. I have direct western exposure in the back of my house and I have a pool. And we usually use the awning during the late afternoon so that we have some shade. The awning is beautiful and it works great too.

We have a little cafe and we needed some extra shade outdoors, so getting an awning was an easy way to do that. I knew a little bit about SunSetter and that was a significant part of the decision to go with them. Marty, their rep, was great and very helpful. He came out and talked us through it. We already pretty much knew we wanted a specific kind but because of the way our building is, we weren't sure we could install it so we wanted to have somebody who knew what they were doing to be part of the installation.

I had a previous awning that was very cheap and the weather finally got to it. I got a thing in the value pack in the mail and I thought I would really have to replace the awning this year. The sale at the Christmas tree shop was not happening, so I was looking at the SunSetter. The motorized one is a big discrepancy but my husband said I could have it. SunSetter is well-known and I figured that this one would last longer.

We had a manual awning from SunSetter and it worked out good. We cranked it out, fastened it to the ground, and it just stayed there. We left it out almost continuously from when the rain in Washington slows down in May until we wintered in Arizona from October to the following March. It was up all the rest of the time when we were home. It was up for over 10 years and so it was wind-damaged and worn out. It was already bad so now, we got our second SunSetter awning. My grandson is an estimater for 5-star Gutters and Awnings, and they do SunSetter awnings. He talked the awning over with my husband and there was no question on the brand, only on the model. We went through with them and my grandson installed the awning. It didn't take him long so we were happy with it.

I live in a community where most of the people have SunSetters awnings and that was was why I got one. I called SunSetter and they sent a rep. I ordered the awning and two weeks later, they came and installed it. It was done two months ago, and my dog and I love the awning. I would recommend SunSetter to anybody.

I saw an awning at a home show and I decided to get one from SunSetter. I bought a motorized awning that's 12 foot by 10 foot 2 in size. We had a little difficulty in installing it but it wasn’t the installer’s fault. They gave a socket mount when the guy was here to sell it to me and when they came to put it in, there was no wood out there for them to attach it to. So, I had wood at my house and they were able to use that, so they could put it up that day.

I built a new sunroom and a deck. I’ve been using a deck umbrella and it’s a pain in the neck putting them up, putting them down, and worrying about the wind. I’ve seen awnings in the magazines and I kinda knew that’s what I wanted, so that’s what I got. The advertising of SunSetter does a better job than other companies. I’ve seen a couple of different brands, but the SunSetter seemed to be more prominent. And there’s a local firm that installs them too. So I did it. In the beginning, I had them come out and take a look. And the rep was nice enough to bring color samples with him and before it was done and said with, I decided to save myself a little money ‘cause I’m a little bit handy and buy one and just put it up myself. And that’s what I did.

We wanted to shade our back patio and my sister-in-law has a SunSetter awning. SunSetter's products are well-made and we’re real happy with ours. The one we purchased is 12-foot across and it comes out ten feet. It's tan with brown stripes, which is also the color of our home so it almost matches the paint perfectly. We leave it open all the time and it creates another room in our house ‘cause it’s between two walls. It’s perfect. But the installation created a problem.

I bought an awning from SunSetter in 1996 and I liked it. But, it has started to deteriorate. It was manually operated but I had to pull that out and then retract it manually. I then got a motorized unit with a remote and I like it better. It being motorized made it a lot easier. I was pleased with it all these years. Also, the installers were great and professional. They knew what they were doing and everything went well. I would recommend SunSetter to anybody.

We needed shelter from the sun so we bought an awning. We got an 18-foot XL automatic awning from SunSetter Awnings and it was easy. And the value was decent. It’s by the pool and it hangs over our bedroom and our living room sliding glass door and we just walk outside. It really is nice and it adds an extra room to the building. The people who put it up did a very good job. The owner of the company who installed the awning told me what's good and what's not and he also said that the awning should last a long time. Also, his employees were very competent. The SunSetter Awnings team did everything that they said they were gonna do. We had some little fumbling with the communication but it could have been my fault too. We’ve had a couple of issues and they were happily gonna fix it. They called and they are going to take care of it this week. I’ve already recommended SunSetter.

I got a pool and instead of building a hard top to where it was gonna be permanently, we opted to have an awning because sometimes we want sun, sometimes we don't. I'm picky and have to have the best, so I got the motorized awning from SunSetter. Installation was top-notch. The mason dude that run the show knew exactly everything. It was well-designed and he did a great job. I show off my awning to my friends. The only thing I hate about it is that I've put two little round batteries in the remote but they don’t last for about one or two run-outs. Other than that, I absolutely love my awning.

The way I designed my deck is south where the sun shines into the corner and it makes the corner very hot. But then I like the open sky so I didn’t want to rebuild a permanent roof over. And that made the awning a good solution. A friend of my son has had one SunSetter awning for 15 years and loves it. She recommended SunSetter and several other people mentioned them as well. The team at SunSetter was great and they were nice guys. And also their installers were very good and did a very nice job.

Since I've had a lot of sun on my house, I decided to get an awning. I researched about SunSetter Awnings and they have good reviews online. I then purchased one of their motorized units from a third party installer. The installation went smoothly and the awning has been up for a few weeks now. It seems to be working fine and I've enjoyed it the few times that I've used it.

Here in Central Pennsylvania, there are winters where you have to figure out how you're gonna get the snow off of the roof to keep it from collapsing on your deck. We didn't wanna put a permanent roof over our deck and we had seen some advertisements for SunSetter, so we gave it a try. We had a SunSetter awning for several years and it was my husband and my brother-in-law who installed it themselves. But that was one that you had to crank out and so we had the video. That was a bit more complicated than what we wanted to get into this time, so we called SunSetter and they linked us up with a local dealer. When I called them to make arrangements, they were very helpful. And the people who did the installation last month were excellent. They were very good and they did it very professionally. They were here for a very short amount of time and assured that if we have any issues, they'll come back and make it right.

I have a back patio that I have set up for parties, and I wanted to have some shade on it. I found SunSetter through Google and got the motorized model. They came and set it up but forgot the wind slider, the thing that closes up if the wind gets too high. It took them a while to get that here but once they did, it was okay. The SunSetter awning is a great product. It works good and everything is the way it's advertised. I'm really happy with them. Get one of these things now.

I was getting some sun on the deck and if I was sitting out there, I'd have to keep moving around to bypass the sun. So I purchased a motorized awning from SunSetter. I moved quickly at it and I wanted to get it done. I had to beat the special. However, $400 for the installation was so expensive so I reached out to a friend and he installed the awning for me. Once I got the awning up, I wasn't getting much sun on my deck anymore. The trees grew taller and thicker as well. The rep of SunSetter was also very nice and now, I have to call her again because I didn’t use the plates that she had brought. I would recommend SunSetter Awnings to others.

I made the decision to stay in my house through retirement and I decided to do certain things to it. Getting an awning was one of them and I picked SunSetter thinking they were more reputable than others. I placed the order for two 14-foot awnings and when it came to their installation, one awning was missing. So, they had to go back to the shipper, the shipper had to verify that they lost it in shipment, then SunSetter had to remake it. After that process, the shipper left it in my yard during delivery. There was a 240-pound container in my yard, so that didn't go over really well.

We had a large cantilever umbrella on our deck but that umbrella broke years ago. So we wanted to get something a little more permanent and easier to operate. I got a large 14 x 20 remote-controlled awning from SunSetter that has a wind sensor on it. And I got the protective cover that goes over the whole thing installed as well. The purchasing experience was really good.

My husband and I just moved and didn't have an awning outside where the patio part is. We wanted to sit outside more because there's a lot of fun there. However, this is a 55 and over community wherein they have rules and regulations. They only gave us the okay to put an awning up if it was a SunSetter or something else. Our neighbors have SunSetter, so I chose that.

SunSetter Awnings gave me a name of a person that they subcontracted to install the awning but I do not like that they have never called to talk to me, the customer. Also, there was a mistake made and the installer had known he was wrong and he is dealing with SunSetter to fix it and he's having all kinds of troubles. I have dealt with the installer who seems like a nice man and he's the one that's getting all the flack from SunSetter. I'm not happy. Try elsewhere.

We have an awning but we're not very happy with it. We needed it and in another spot, too. We went with SunSetter Awnings and the rep we worked with was great. We got a motorized awning and we were able to choose the colors that we wanted. It also includes a wind control thing, wherein, if it's windy, the awning closes in by itself. The installation was good as well. They were running late but they called and it was fine. The experience with SunSetter was very good and we were very happy. We would definitely refer them.

SunSetter has retractable awnings and I ordered the motorized awning online for our patio that gets straight sun. The awning is about seven feet across and is tan and red stripe. We installed it ourselves, however, getting it up and working was a little more challenging than what was advertised. Other than that, the awning now blocks the sun so it makes it cooler and more pleasant to sit out there. All in all, the awning is good and awnings from SunSetter are worth it.

I wanted to have a good seat on my patio and everything with SunSetter Awnings was great from the salesman to the installation. Everybody's been very professional and helpful. The salesman brought it up, the installer came on and installed it. The awning works great and we're satisfied with it. I would give it a positive recommendation.

We got a large concrete patio in the back which we never use. I'd be glad to sit in it in the evening sometime, but my wife wouldn't come out there. We've been thinking about an awning for several years then we finally decided to get one. We got a motorized awning from SunSetter and the guy who installed it was a pro. He knew what he was doing. He got about 80 screws put in there, said that it would hold a lot better like that, and it looks like it would. We love the awning. But we ordered a little late because it's already getting hot. But we have sat out there and drank coffee. I've read the paper out there a little bit as well. I'd recommend SunSetter to a friend if they had enough money to throw at them.

I had been thinking about getting an awning and a friend of mine had one. SunSetter was the only one I ever saw advertised so I purchased from them. I got the motorized awning and the person who came to install it was very good. She was very professional and she did it fast in about an hour and a half. If it's not too windy, I have the awning down for shade. I like it a lot.

We have a deck on the back of my house and we had cut the trees down in the back as well. We could hardly stay out here when the sun was shining so we needed something to cover the deck and knock off the sun. We had gotten an advertisement from SunSetter and my wife said that it might just be what we needed. We had talked to another company about putting an aluminum permanent awning on there, but it was very expensive.

We purchased an awning since we didn't want to have pillars interfering with the dock space and I thought SunSetter's customer service might be better. We're not handy people to install the awning ourselves so when I talked to the representative here, he indicated that if anything should go wrong that we could call them and we would have some service. Rick was one of the installers and he was very helpful and informative. The guys that came out were quick and did a neat job. The awning was ready to go when they were done. We've had a lot of rain so maybe there's a little bit of mildew already and we haven't had a chance to clean it off. But we like it a lot and we're enjoying it.

When the contractor from SunSetter Awnings came to do some measurements, he did an excellent job. We decided to purchase an awning as a protection from the sun. It is 18 feet and was installed in about two hours. Overall, SunSetter did a good job and I would recommend them.

The SunSetter Awnings team was professional. The awning we got from them was 18 feet and it was motorized. I usually use it when sitting out and relaxing. I recommend SunSetter. It was well worth it.

We got an automatic awning from SunSetter Awnings to make shade. Dealing with their rep was good and the installation went very well. The installers were on time and they did clean up. And, everything has been good.

I wanted to put a permanent roof on but there isn't enough pitch on the roof. I have a brother-in-law in Virginia who had SunSetter before he moved. I was afraid because I used to have a trailer and the awning fell apart after about five years. But he told me that Sunsetter's lasts. He had his for nine years before he moved and at that time, there weren't any problems with it at all. So I decided to give it a try. We then got the motorized unit and it's a much heavier awning than you have on your camping trailer.

SunSetter has been around for a long time and I felt that I'd be better off with them in case something happens compared to the other awning company that no one knew anything about. I got a motorized awning from SunSetter and it was good, except that it was too high and wasn't working in the area that gets sun all the time. Other than at night, I could sit out there nice. There’s a breeze through that area which makes it comfortable. But primarily, I wanted to sit there and have coffee in the mornings. So, I called for a couple of guys who were very skilled and strong. They’ve lowered it and now, I got plenty of head room. When I put that side to side, it blocks the sun. It works very well that way.

We had a Trex deck down a few years back and it would get really hot out there. A friend of mine had an awning and really liked it, so we decided to purchase one as well. We liked SunSetter's reputation and we bought the motorized awning from them. It’s 14-foot long and 10-foot wide and there’s a wind sensor. Their team was awesome and very competent. We could tell they had done it many times before and their installation was perfect. So far, we use the awning a lot on weekends and we enjoy it. There’s also been a huge difference in the deck now. It’s not as hot as it was. I’d recommend SunSetter to anybody.

The installers from SunSetter were very good, experienced and straightforward about things. They were also prompt once we made the decision. The people at Harrisburg where the dealer is seemed very knowledgeable and they gave us a demonstration of the retractable awning that I got.

SunSetter Awnings is a good company and I chose to buy from them for their reputation. When I purchased a retractable awning from them, I had a great experience with their team. However, the awning hasn't been installed yet. I'm getting some other work done on my house, and I won’t do the installation by myself. But once it's up, I plan to use it just to relax outside.

We needed something out back to get shade, and we looked to all of the permanent structures but they were too restrictive. So, we decided we wanted something we could retract in the winter so that we'd still have some sun on the back garden. I looked at a lot of different products and I really liked the fact that SunSetter was 100% waterproof. It was also a cookie-cutter thing so you knew exactly what you were going to get. Their team was brilliant. They did everything and even picked up the awning from the FedEx office. They kept me apprised of what was going on and when they would be here. Our awning is the motorized one and we also have a wind sensor on it ‘cause we’re in a hurricane area. The guys that installed it were really good. They explained what they were doing and got out with it. It was really quick. We were really happy with the whole experience.

I had a SunSetter awning before that we purchased direct from the factory. My experience with their sales team this time was good. We got the motorized awning so it would roll up when it got windy. The SunSetter people did what they said they were gonna do and showed up on time. They installed the awning within a couple of hours and it works perfect. It has cooled off my house because it’s over a sliding door going onto a deck. My family room was very, very hot without the awning but I enjoy it now. I used to have blinds that I had to put down and close and now, I can look out at my garden.

I'd wanted to get awnings out here for many years, but I just put it off until I thought of doing it. Before I started putting away savings, I thought I gotta find out how much those are. I was talking to my neighbor and she told me to come up because she had one over her kitchen window. We have terrible winds here and I asked what she does for that. She said she winds the awning up and gets it out of the wind. She also told me to come out and look at her boyfriend’s on his house. She said that they have one where all I have to do is have it connected and it automatically goes in on its own.

We needed some shade in our terrace and we got an awning from SunSetter. It’s blue and yellow in color, it's automatic and really nice.

We have a wonderful deck out in the back but we have the sun shining down on it heavily about half the day or most of the morning. We like the option of having cover out there if needed. A SunSetter sales rep named Moe came and he was excellent. And after the fact, we got the $200 discount that he didn't figure in initially. So, we're happy with that. Then the installation was pretty darn good and we got what we asked for. The guys didn't mess around, didn't waste any time, and were very professional. We are real happy with the awning. We've been making several improvements to our home since the beginning of the year and we're doing yard work now. When we take a break, we extend the awning using the remote and sit under it. It's only May right now, but we're already taking advantage of it and enjoy our view from there.

We had three installations with SunSetter Awnings before. This time, we got them to install the largest awning they could make, which is 20 feet wide. The awning is motorized and we paid about $4,000 for the installation job itself, the canvas and the material. One feature that is helpful is the automatic rollback when there is wind shaking it. Every afternoon, we have wind coming through in our place and so I don't have to worry about bringing it back up since it'll do it automatically because of the sensor.

Most of the negative reviews that I read on SunSetter were directly related to the installation process. One of the positives though was the ease of installation for an average user, for as long as you have a couple of hands and could read the directions. I understood a little bit about structural framework but because I needed the Sunsetter motorized awning installed on brick veneer, I didn’t feel confident in my ability. So I got ahold of Frank whom I’ve known personally as a friend for a long time and had him do it. And because of the sensitivity of the bend drilled into my brick veneer, I also asked for Frank’s wife’s brother, Terry, ‘cause he’s been installing this stuff for Frank for a long time. I wanted somebody who knew what they were doing. Terry had it up in less an hour and functioning.

We needed to replace a previous awning and the people at SunSetter Awnings were very helpful. The gentleman that came out and talked to us about the awning was very informative and the two people that came out to install it were fantastic. SunSetter Awnings was more convenient as the first awning we had, we had to install ourselves. Installation was very easy as I just called and scheduled it.

SunSetter got our awning needs. But the gentleman who came to measured and install the awning was slow and we were disappointed because he seemed to be overworked. But we definitely love the awning. The awning we got blue stripes design and it rolls out automatically and comes back if it's too windy. It's used over a deck to block the extreme sun that we get from the west and it's extended the feel of our bedroom and makes it feel like we have a second bedroom off of the bedroom. We like it a lot.

The way our house is set up, we have a lot of big windows in the west that are exposed to the afternoon sun. They're 5 feet high and 3.5 feet wide and we have five of them on the deck across the back of the house, as well as a double French door. So that lets a lot of light in and it makes the house hot in the afternoon. We liked the products that SunSetter Awnings offered and when we met with Mike, the San Antonio local dealer who was very nice and informative, we decided to go with them. We talked in his office for an hour and he had a model in there and he showed it to us, as well as the different options for colors and all of that. He also explained the process and how he had to order it with Beachhead.

I had moved into a new house with some patio doors that opened up. I’ve got the deck facing due East so in the morning, I have lot of sun streaming in here. I wanted to block the morning sun from coming in and heating up the house and fading all my furniture. That was half of the reason to get an awning. It felt like the appropriate thing to do. The time was right too. SunSetter's price was quite competitive and they were very responsive. They called me right back and they came out and did the measurement.

I had an awning that was old and ruined. It's gonna cost me a thousand dollars to buy the canvass so I thought buying an awning would have been a lot little easier because it's retractable. The SunSetter awning was very nice. I bought two of them off of them -- one two years ago and one this year on two different properties. I bought a 12x12 feet. It's a self-retractable with a remote control and I got the upgraded canvass and the winter cover.

The sun is very hot and I felt like my deck needed some protection from the sun. Plus, I was trying to keep my house a little cooler. I bought an awning from SunSetter and the process went smoothly. The only thing was the pattern that I had wanted didn't come in the extra long. Also, they weren't able to deliver the awning to my home. We had to go and meet them to get it to my home, which, if I didn't know people down there, that would've been a big problem for me. I also asked for an installer but SunSetter Awnings said they couldn't have one. So I just installed it yesterday because I had it for a house in another state and I got my chance to go down there. The color goes okay with the house but the awning is hanging very low so I have a problem with that as well. But quality-wise, the awning's fine.

My back deck is in direct sunlight. I saw SunSetter on TV and it was talking about being 20 degrees cooler. The customer service and also the installation team turned out to be great. But then I got an awning that is 16 feet wide, 13 and a half feet out and it's terrible. You can't even have a little breeze without it puffing up. And the arm material of the awning is actually the cheapest plastic I ever seen in my life. So don’t buy it.

A friend of mine had a SunSetter awning put up on his deck. I liked it because it was electric and I also went ahead with it. I called SunSetter’s rep and they came out and did me a demo. The installation experience was good. The gentleman didn’t get back to me as far as the appointment as quickly as I thought he should’ve but other than that, they got it all taken care of. Everything they said they did and I’m very happy with it. Also the awning’s quality is good and the gentleman who came out to service it did a good. I would refer SunSetter Awnings.

From the advertising I saw, I looked into SunSetter Awnings and they introduced me to the local person here. So it worked out quick and easy. The local installer I bought it from was great and I’ve actually purchased two in the last year, one for me and one for my parents. I got the 15’x12’ and the other one was 12’x12’. They were good grade vinyl and motored, with all the options like the lights and wind speed sensor. I had a great experience with our installer and the way they do business.

We've had a very good experience with SunSetter Awnings. We have a pool and a deck, and the only place where people could go out of the sun was in the house. I don't want them in my house with a wet bathing suit, so we got an awning. I read some information online, and SunSetter was highly recommended. Their salespeople were wonderful. Sunsetter has a husband-and-wife team out of Lower Delaware, and the wife, who was very informative, came. She made suggestions of where would be the optimal place to put the awning.

I bought a 14-foot wide remote-controlled awning from SunSetter. It has a sensor on it in case it vibrates due to too much wind. It was a better merchandise than the others and the price was right. Also, the SunSetter team was very good. They answered all my questions and gave the right answer. I bought a metal cover over my awning and when I called the other day to ask if they had something else that I could put over that whole thing in the winter, like a vinyl cover, so I could keep the snow out of it, they said, "No." I’m hoping the installation holds in the winter months because there are only four bolts in it. Still, it works nice and I like it. I'd tell friends who ask about my awning to give SunSetter a call. They’d get some use out of it and they’d enjoy it.

My daughter’s had a SunSetter awning for years, and it's the automatic one with the motor and the remote. When I bought this house a year ago, it had a SunSetter awning but it wasn’t automatic and it was old. My son-in-law and I put it out once, and he had to crank it up. It wasn’t hard to do at all but I didn’t wanna do that because I’m old. I just wanted to get something that was very easy for me. SunSetter didn’t have the parts for it anymore but I wanted one so I just bought this one. The salesman was very nice too. I had a piece of siding on the front of the house and he said he’d fix it for me when he came to put the SunSetter up. And he did. They really did a nice job and I was very pleased with them.

We moved into a townhome area and I didn’t wanna put up a pergola because it doesn't give enough shade. And then it’s up all year and sooner or later, we’re gonna have to replace it. We were out at the Home Gardens and saw some patios and we saw the SunSetter shades. The woman taking care of the booth started us and then she gave our information to the salesman. So, he came in and talked to us. I almost didn’t go with it because of the price. But after all, we didn’t wanna put up a pergola which would cost us more than the SunSetter. And then when we did it, we had some incentives that they get to buy it because of it being off at the show. Also, we did our research and learned about their very good warranty, among other stuff.

We wanted to get an awning years ago but we never did. This time, we moved in to a new condo and we made our final move, so we got our awning. We heard a lot of good things about SunSetter and they were the only one we've ever been interested in. Also, the condo developers and builders offered the option of the SunSetter awning then their employees put it up. It's a beautiful item and we love its color and design. It perfectly fits our condo. We also got the hood that went with it which is a great feature as it keeps the awning covered from the sun and bad weather. Everything is remote-controlled on the awning and it's fabulous. We got the automatic wind thing, too, that goes right on the awning. So, it's great and we're sorry we didn't purchase one a lot sooner for our other home. Now we can go out on the patio and enjoy it. The awning is so convenient to have and it's classy. We would tell our friends not to hesitate to get one.

I purchased a house last summer and wanted to have a little shade in the back. I liked SunSetter's reputation and price. I also checked out a couple companies and I preferred SunSetter's salesman and his presentation. The installation was all good. I got a 9’x10’ awning with the motorized remote control. When I’ve had some people over in the afternoon and the patio is in the sun, I can open the awning and it gives us some shade.