SunSetter Awnings Reviews

I gave a previous review of 2 stars after my experience with customer service where they denied warranty on the lateral arms that were dented on my awning, saying that it had to be wind damage even though I rolled it up in winds over 30 mph and rolled it up through the entire winter. Perhaps because of this review, I was contacted by customer service and they offered to sell me the replacement arms for half price as a one time offer. I agreed, they promptly sent the parts, good instructions were provided, and my wife and I were able to do the replacement ourselves without significant difficulty. I am satisfied with their response and will probably roll the awning up when winds predicted at 20mph. I really do like the awning and hope it holds up.

The SunSetter awning installation was great. I was in construction business for 40 years, and I was very pleased with it. We had ordered two extra panels with it. The panel across the front is working very well, it's easy to put up and down. However, I don't see how the panel on the side is going to attach. I looked at the instructions and they were not very good, even with what I found so far on the internet. It doesn't give me enough information on how this is supposed to be supported. It has been more than a few weeks ago when we first put it up and it was was partially my fault. I can't help the fact that I got sick. So far, I haven't found the right outlet to try and figure out how this thing goes. I'm certainly not mechanical. So if there's any person in the company that knows a whole lot about how to install these side panels, I'd love to hear from them.

My brother has had SunSetter awning for 20 years so I went with SunSetter as well. I spoke to them over the phone and their reps came and showed me their awning. I liked their professionalism and their courtesy. The price of their awning was something I liked as well. I got an automatic, remote-controlled awning from them. Their installers were great. They took away debris and didn't make any mess. Now, we have the awning out front and the sun doesn’t come right in our face.

We needed an awning for shade and privacy, and the SunSetter team was excellent. We went through a company that SunSetter suggested in Rochester, Minnesota but they would not give us the free things that SunSetter has offered, like the $200. We still went with them and we were pleased with their work. Installation went fine and the installers were very courteous and finished all in one day. I got a tan and brown stripes awning. The experience was very good.

We wanted to purchase an awning, so we checked a couple places, and we liked the guy who was talking to us about it. He was friendly and knowledgeable. He had stuff to show us. He told us where we could go to look at one. They could do it in a reasonable amount of time. We got the automatic SunSetter awning, and the installation was great too. Two guys came, and you could tell this wasn't their first awning. They knew what they were doing and they did it the way he said they were gonna do it. They did their work. They were nice and friendly. They didn't putz around. They did their thing and got it over with and left. We should have done the awning sooner because we like it. It's great. It works. The installers were good. The guy that sold it to us was good, and it matched everything that we were told. We've had no problems with it, and I have recommended SunSetter to somebody.

We wanted an awning over our deck and we got a SunSetter automatic and the wind sensor. Everything was great, but we had a hard time getting their reps to come back to check on the wind sensor because it wasn’t sensitive enough and we were afraid something was gonna happen if it was blowing so hard. Nevertheless, they finally came back and adjusted it to make it more sensitive. So far, we love it and it’s very nice.

SunSetter's team was great. I purchased a remote-controlled burgundy and beige awning from them. I added a screen that comes down in front of the awning too. Their team was very efficient and they got their job done a lot faster than I thought. They were in-and-out and did a great job. The awning is at the back of my house and I have two big windows back there. It makes my house much cooler.

I had one of those vinyl curtains but it wasn’t getting the job done. Because of the way my house is situated, in the afternoon the sun shines right on the front porch and it made it too hot. So I got an awning from SunSetter. I had to make some adjustments on it after they installed it. Because where they put it, it wasn’t quite right in the right place. So I loosen a couple of bolts and slide it over a little bit. Other than that, I haven't done anything. But I have to get a cover for it because I didn’t purchase a cover when I bought it.

I purchased an automatic awning from SunSetter. It has a remote control and a crank that I can use if I lose my electricity. The installer was super. I could tell that he has done the job many times. He had a helper with him but he did most of the work. He installed my awning properly and explained everything as he was doing it. Thus far, we're very happy with the awning we got. It faces directly south, and so, during the middle of the day, it's perfect. Later in the day, we need something to the side to block the sun coming in underneath it. So we need to get a side unit. Otherwise, we're happy and we've had a great experience with SunSetter.

I'm not enjoying my SunSetter Awning. I haven't had time to use it. The awning is up and working, but it's not extending out the way it should all the way. The arms are still quite an angle. I was very disappointed. I paid for it way back in May. Then they kept putting me off but when they did get around to do it in July, they did all right. They did a good job with the installation but it took a very long time getting around doing anything and I never got my cover. Right at the moment, if anybody asks me about buying one, I'd be very hesitant on recommending them.

I wanted an awning. My daughter had a Sunsetter and I compared that. I purchased a Sunsetter and the rep I dealt with was good. He came, brought the stuff, and had the expertise. We had scaffolding, he installed the awning, and I helped him. It was good service. Now, we use the awning all the time and we use it steadily.

The awning I had on before was getting pretty old and it had to be done manually. It was getting worse and I wasn't getting it up and down. I got an automatic awning from SunSetter that has a couple of differently colored blue stripes. So far, I'm happy with it.

I love my SunSetter awning. We’ve had a lot of rain so I haven’t had an opportunity to use it as much as I like, but I do love it. Everything works well just as much as I could expect. I use the remote mostly. But if I’m out there and the wind is coming up, I know that I can crank it. And I’ve had no issues with it whatsoever. It looks very nice. I like the material that I picked out, and it blends in well and it gives me lots of shade. The installation experience was very good. The installer was very knowledgeable, very friendly, very efficient and answered all my questions, and did a good job in a short time.

I got the automatic SunSetter awning installed and I like the way it works. The installer was a good guy and he was professional. I'm satisfied with my experience. I only got to open up the awning twice so far, and it's nice.

I have a large deck and I had one awning on one end of it. I decided it would be easier if I had two awnings, one at each end and with the same color. I had a SunSetter awning before, and I got a new awning from them. They went above and beyond what I requested. Now I have two awnings and the new one matches the other. Its automation is perfect too.

I saw SunSetter's awning on television and the ad said that it was $700. When the rep told me how much it was for the size of the awning, he said that the cost was almost $4,600. I questioned that because that wasn't what the ad said on TV. He told me the size on TV was just for one window. He told me that the awning is custom made. I got one from them but then when the installer connected it to my outlet outside, it wasn't properly connected so I still had to call my electrician and pay him $360. He said that there's no cover from the rain and snow so he added an outlet.

First this is not about the product. It would not be fair to rate the product since it was never installed. This is about service or lack of service. I ordered my awning through Costco. Process was online, easy and efficient. Once I received the awning I had a handyman look at the soffit mounts and due to how my soffit's construction these mounts would not work. I contacted Sunsetter to exchange for different mounts. SunSetter charged me over $300 to send different mounts. Once I returned incorrect mounts then I would receive a refund. After a few weeks I had not heard anything from Sunsetter. I called and followed up and SunSetter had received my brackets on 7.16.19. Stated takes a couple of weeks to process. At that point I would see it by the following week.

SunSetter's team was very good. They were very professional and did a nice job with the installation of our motorized awning. We've been enjoying it thus far.

The guy who put up our SunSetter awning was nice and I liked the fact that the company sent out the information. I knew that when the man would come, the cost was gonna be $5,000. Thus far, I've been satisfied with the awning I got.

I had wanted an awning for a long time. My experience with the SunSetter Awnings team was alright. That was why I got the awning. It is by remote control, so it’s electric. So it’s all right. I got a black and white, and it was easy to find the particular color and style that I was looking for. On the advertisement that I got with that on there, the color was right there. So I had no problem with that.

SunSetter is the awning we got from Brookings. We chose them since we had the same kind a long time back but it was a manual one. The team came down and measured then they came back and put the awning up. The experience was very good. The awning is striped, brown and white, and everything works good. We enjoy it.

We had a tree that shaded the patio but it had to be cut down and it was sunny in the patio. So we decided to purchase an awning. The options the SunSetter rep offered were quite adequate and we got the motorized one that has wind detection. It was the better awning. The quality is good and it works fine.

I wanted to sit in the shade on my deck and I chose to buy a SunSetter awning for the advertising that I've seen. Also, a friend of mine who lives in Florida recommended them. I got an automatic awning and the installation team took about 2 hours to set everything up. They did a good job. They mentioned to be careful in the high winds, and now I'm wondering how strong a wind I have to watch out for. Also, I gotta call them to let them know and to make sure that the cover, which is supposed to be delivered, should come before the bad weather. I'd like to have that by October before winter.

We are located where the sun’s on the south of us and we needed some shade. Although SunSetter was a little cheaper, that wasn't why we used them. It was because of the guy that came out. I like doing something with someone that I feel I can relate to. The installation was great. The installers knew what they were doing and answered questions I had. They told me I should have the awning closed with a wind speed of 55, but even at 30, I can see the awning double up. I don’t like that. And I think it stretched the awning. Besides, if the wind speed is that much, I don’t need to be out there underneath the awning. I like opening it just a small amount though. My chairs, which are in the direct sun, are underneath it so it protects them too. I don’t have to have it wide open for me to sit out there and enjoy the shade, which is nice. I’m happy with the whole situation right now.

The west sun comes in our patio door a lot, so we normally keep the drapes closed all summer, which makes it dark in the house. We wanted to be able to have a little more light without having the direct sun. Plus, we have the patio out there as well. We figured that SunSetter Awnings was probably the best way to go. We also looked for an awning on Wayfair and different places, but they were so cheap. We figured one that costs $2,000 compared to a couple hundred, it’s gotta be different. The SunSetter team was great. David came and knew all about his stuff. We placed our order with him, then he came back and installed the awning. He and the seller that was helping him did wonderfully. Everything went very well and the awning is working great.

One of my friends in Wilmington, North Carolina, had a patio that had a lot of sun and they said they were gonna get a SunSetter. I asked what was that and they told me about it. Then, within a short time afterwards, they got one and it was nice. Since then, I've moved up from Wilmington, North Carolina to Mocksville, North Carolina, and we have a patio back here that's full of sun from about 10:00 in the morning until 7:00 at night. My wife has sun poisoning and can't sit out in the sun so we decided to put a SunSetter up.

The sun would shine in here right at the door. I went to Sunsetter because they were cheaper and the awnings are made better. We’ve ordered a manual one first. And they got it put up and then it didn’t work. It wouldn’t even roll any way, up or down. It rolled about six inches and that was it. So, we told the installing crew to order us an automatic or electric one. We ordered that, and they come out, and they put it up, and about a day later while it was expanded, it was just about on the ground. They didn’t fasten this to the house right. But they did come back the next day and we’re real happy with it. We ordered a cover for it and we’ve never seen it. They said they had to redesign them and then I haven’t heard anything about anything yet. I just hope we get it for a similar price.

The SunSetter team was wonderful. They were very easy to work with and on time. They had my awning up in no time at all. We purchased it as our deck faces west, and with the evening sun exposure, the deck has not been useable since we bought the house. It was too unpleasant with the sun right on top of you until it set. I had the Stoneburner install the Sedona red awning, the beige one with the silly dark red stripe, and I've had no issues since the installation. I would highly recommend SunSetter.

We’ve done a lot of work on the outside of our property and getting an awning was included in what we wanted to do. We had decided from the beginning that if we purchased an awning, the SunSetter awning that we bought was what we would purchase. We’re very satisfied with the installation and the awning itself. We like the electric control so that we wouldn't have to worry about putting it up and down if the weather is bad. It’s over our patio in the back and in the evening, when the sun hits the backyard, it’s very nice to have that shade. We would highly recommend SunSetter.

I’ve been wanting an awning for a few years, but it has been costly so I put it off. This year, I had a hospital stay and I knew I wouldn’t be going out much in the summer. I can’t really sit in the sun that long anymore and I decided I’m gonna get the awning so I can sit on my deck and be comfortable. I had brochures and the contractor that I chose said that he had a SunSetter, and that he would recommend it over the others for durability as well as cost. SunSetter is a bit cheaper than the others and just as nice.

My experience with SunSetter's rep was good. He was informative. Plus, the installation team was were here for not very long. I got a power awning and it works well. It does the job.

I wanna use my deck and decided it was time to get an awning. Based on a friend's recommendation, I got the SunSetter awning. The team I interacted with was great but receiving my order took too long. They told me 30 days, but it took over 60. They said that they were backed up until it was spring. I bought a big remote-controlled awning and had a team come out for the installation. The installation went fine and they did it in a timely manner.

The rep was a good guy. He explained things thoroughly. SunSetter sounded like a better deal and that was what made me wanna go with them. But the price was a little higher than we thought. I wish they could shave the price. The installers were efficient though. I got the automatic awning but it doesn’t wanna come back in when the wind is blowing. There was also something else that not functioning correctly. On the other hand, it’s nice to sit outside and be in the shade. Overall, I’m satisfied with the experience.

I had always wanted an awning and when I saw that a client had a SunSetter awning, I talked to her about it then I decided I was gonna get it. The SunSetter team was very nice too. I got the red brick and I love it. We sit outside more now. I would tell others to buy one too.

The sun comes on the back of my house on my patio and I needed an awning as I can't sit out there. It's so hot. The gentleman I worked with was nice and I was impressed with him. I got the motorized awning and the installer was here when he said he was gonna be. He did everything he said he would and was done in a flash. So far, the awning's been fine. When the wind gets up, it goes in. I have the option. I like to sit out in the backyard with it. I was very satisfied with my SunSetter experience.

SunSetter looked like a good product, so we went with them. The representative who came was helpful and pretty straightforward with it. We got an automatic awning and the installation went well. I was impressed at how quickly they installed it. I like the convenience of the new awning. It seems like it is of very good quality, too.

I needed more covered space in the back of my patio. We got an awning from SunSetter and then the contractor installed it for us. They did a good job. The awning is retractable with a motor. It got a remote control so I can control it off the ground. The only issue is that the wind sensor is a bit sensitive. It makes the awning go up when it’s not that windy outside but it doesn't happen often.

I’d give Sunsetter good reviews. SunSetter Awnings is a well-known brand and they were very good. Installation was fine. It’s just we had to wait for a considerable amount of time. They were waiting on probably their schedule. I had the 16-foot awning, an automatic model with a remote control, at my home at least three weeks before they actually came to install it. Still, they did a good job and everything was fine. I bought an awning because of the condition of our yard which was too sunny. Now, it's much nicer and we can enjoy the area.

The awning is wonderful. I had a heart attack last year and to sit out in the open patio in the front is nice. I put the awning out when the sun comes around and it’s not raining. Then even though we had too much rain and not enough sun, we enjoy the awning in the evening. I’d recommend SunSetter highly. When I called them initially, they told me which was the nearest one and they were the people that I got. We dealt from there and everybody was great with me. When the installers got here, they had the job done in two hours.

Way back, I bought a SunSetter awning but something happened. I bought another one but I couldn’t take it when I moved to a different unit and I left that one over there. This summer, I bought my third one. I got a small patio, and the sun hit it straight and I wanna block the sun. I bought a smaller awning and it's motorized. I love it because my arms are not that strong. I'm satisfied with the experience with SunSetter and I'm happy.

We were going with some shade on our deck because after the fire, all our damn trees burned out! We had no shade! It was either the cost of a pergola or just go with the awning. But SunSetter made an offer in that brochure that I couldn't refuse. It had a free barbecue and a discount. The model I got has an electric control. It rolls on out and stops, then rolls back in again and stops again. I was also impressed that when the wind comes up a little bit, the awning coils back up and gets out of the way. It was a pretty clever idea. For the awning, we chose this grayish color that blends okay with the rest. Our house is gray and the metal roof is blue, then the awning is a darker gray than the house.

My sister had a SunSetter and it was really nice. When my husband put in a new deck and we needed some shade, we decided to get a SunSetter awning. Their team was wonderful, pleasant, knowledgeable, precise, and on time. Plus, they returned calls. We had gotten a remote control awning. It's motorized and pretty big. And it's tan with mocha stripes. The installers really knew what they were doing. It was a wonderful installation experience. We'd recommend SunSetter Awnings.

SunSetter did a good job of marketing. They were online and I saw a couple of infomercials on TV. There wasn't anybody around that I felt competed with the simplicity of it. It was getting very hot in the back of the house and when I decided to get an awning. I dealt with a local merchant of SunSetter and interacted well with them. They were very responsive and came out when they said they were going to. The installer that they had on staff was very professional and very quick. The motorized awning we bought is a brownish beige. It is very big at 18 feet long. It hangs about 10 feet off the ground. It extends down and has a fall of about a foot.

I have a deck on a lake and it's the perfect place to have an awning. SunSetter was the best around that I researched and their team did a fine job. I can spend more time out there now ‘cause the awning blocks the sun. I enjoy it very much.

I built a deck and I wanted to be able to be out there. I looked at SunSetter Awnings and I could afford it. Everybody there was fine. I ordered the awning and it got here like it was supposed to. The awning I bought is 10x20 and remote-controlled. The installation went well. It was an easy process but the awning is a bit heavy. My son-in-law and cousin helped me put it up.

I bought an awning from SunSetter before and decided to get another one from them. It's an automated awning in tan and brown color. The installation went fine and the guys were friendly.

The SunSetter awning is great. When we bought it, I thought that we also had ordered a cover for it. But we were happy with the salespeople up to installation. The service was good. We use the awning probably five times a week in this time of the year. The lights work very well and I didn't think they would be as bright as they are. The color is kind of a tan. The other people who have them in the neighborhood all have the same types of colors. I live in a Del Webb Community and they regulate the colors that can be put out, so that the community always looks pristine. So I didn't go with the big stripe or anything like that because the board wouldn't approve it.

I wanted an awning to go over the deck to protect from the sun and for the rain. I called SunSetter on the phone and everything was hunky-dory. I have the awning and it works beautifully. It's just that I'm still waiting for my awning's cover for about six weeks now and SunSetter never called to let me know where it's at.

We needed shade on our back deck and since my son has a SunSetter awning, that was what we decided to get. It was very good working with their team and I would recommend them highly. The awning we bought was 10 feet coming out and about 15 feet high. It's also got the wind thing but I don't think that works. We had left home and forgot to put it up once. It got windy and the awning flopped over and caught on the spouting. We did get it down fast though. That aside, we can now sit on the back porch in the evenings without getting burned up. We have two windows in the kitchen and the awning shades those too so it's cooler in the kitchen.

I have a little place on the back porch and I needed to cover it up. Because I also lived in Florida and I had a friend who had a SunSetter awning down there and was satisfied with it, I went with SunSetter as well. I got a motorized awning and I had a great experience with the SunSetter team. The awning is brownish-red in color and we’ve been pleased with it. It makes my back porch cooler. So it’s done a good job. I'd recommend it.

My backyard has southern exposure and when it gets so hot, I can't get out in my patio. Then in the afternoon at 3 o’clock, I get the western exposure and I have to go in the house. We purchased a SunSetter awning which was installed about two or three months ago. I ordered it through a fellow named Dave who lives at Port Townsend. I live in an HOA and I was told it wasn’t approved. And then, I found out it had been approved a year later. He worked with me and I didn’t have an increase in the cost. The awning arrived in about three weeks. Two or three days later, Dave installed the awning and showed me how to maneuver it. It was very easy. The awning is very big. It’s a remote and it has the metal hood over it and so far, I love it and have recommended it. In fact, one of my neighbors came over and she also has this south exposure. She ordered an awning through Dave and it was installed about a week ago.

Had my awning put up last year. Arms broke and came through my sliding glass door. Called SunSetter. Was to call homeowners ins. It was their product that failed. They don't want any part of their failed product. It is made of pot metal. Would never use again. Company does not stand behind their product. What a joke.

It's pretty sunny and hot so we decided to get an awning for our sun deck. We went for maroon-looking one from SunSetter and had it professionally installed. The SunSetter people were very nice.

We just moved in and we needed an awning. SunSetter seemed okay so we went with them and I had a very good experience. Their team was very good and we really liked their work. The awning is about 14 feet wide and has gray and white stripe, and we do have a wind sensor too. It helps with the shade of our deck and it's more comfortable now. Going with SunSetter was a nice choice to make.

A guy down a couple of blocks away sells SunSetter Awnings. He came and his guys helped him install them. The installation went fine. I've had the awning for six months now and I use it every day.

I actually have a motorized 18' Awning from Sunsetter that lasted 12 years however I had to replace the cover which cost around $350 on sale and it is already coming apart after 1 year and the company will not replace and they wanted me to purchase another new cover for $325. The replacement parts don't last. It would be a decent product if the replacement parts last.

I was looking at SunSetter years and years ago when I didn't even have a deck. I always liked the idea of an awning and I liked SunSetter's price. It's not false advertisement. I did look at some other ones but I did not care for some of the set-ups. Just 'cause the price is cheap doesn't mean anything to me. If you're gonna give something nice to do what I need, I'll spend the extra money.

We just moved in here and need to have an awning over the top of the deck. I read SunSetter's advertising, talked to people that have gotten that awning and did a little bit of research. I then decided that SunSetter was probably the best. Their team was great. They did the job very carefully and neatly. And after the installation was all over, they demonstrated how to use all the stuff. I had gotten a 10x12 awning that is gray and white with stripes. It's motorized and has an automatic feature. If it gets too windy, it retracts all by itself. It also has the side and front curtains.

The old awning was falling apart when we bought the house. We got an awning from SunSetter and they're good. We’re very happy with them. The installation was great and we’re very happy with the product too.

We've been thinking about getting an awning for quite a while and couldn't make up our minds whether we want a permanent or a metal one but then we decided we'd like to have the SunSetter. We've read about them and they looked like the way to go. Their team knew exactly what they were doing and it didn't take too many times to get the awning up and make sure it was square. They also made sure that the front of the awning's height is exactly what I wanted it to be. I have no complaints with them whatsoever. I use the awning nearly every day. When we have these storms coming through, I don't roll it out. But any other day, I roll it out in the morning so that the patio will be cooler. And I spend a lot of time out there.

Our kitchen faces the east and the sun comes in there and it gets really hot, so we needed an awning on our back porch. SunSetter had a lot of options to choose from. We bought a 10x14 motorized awning and the team we worked with was great. The installers did a good job and didn't take long to put it up. The awning was expensive but so far, the overall quality has been great. We like that when we left it partially up and a big wind came up while we were gone, the awning automatically came back in.

We got stuff in the mail and knew about SunSetter Awnings. I called two people and we got the one that was the cheapest. We like the awning a lot. We got one that expands and we got the lights. We haven't used it a whole bunch yet, but everything seems to be working very well. I am very satisfied.

SunSetter's team was wonderful and we had a good experience with them. The installation experience was quick and easy for the installers. Plus they were very professional. My husband had been wanting an awning for some time, and now we use it for barbecues when we have our family out here. We’ve got a lot of people that want an awning like ours.

I’m in a new house that has a southwestern exposure over the patio so I needed some shade. There are a number of neighbors in my community that have SunSetter. I have some friends whose immediate neighbors has had one for a long time and had gotten a second awning. There's also another neighbor who had just gotten their first awning and they were both very happy with SunSetter. Their team was wonderful and they did everything that they needed to do. The installation was really fast, simple, and everything went just like clockwork. The installers did a great job, let me know when the team was gonna be here, arrived on time and got straight to it. It’s nicely done and I’m very satisfied. During the day that it’s really hot and not too windy, I open the awning up and it shades that part of the house very nicely and keeps the patio cool.

Purchasing an awning was a whole lot cheaper than putting a screen and porch in, and we really didn't want a screen porch that covers up. The SunSetter awning is great. I love it. The sales rep gave us many choices and the installation was just perfect. The installers came when they said they would and left no mess. I couldn't have asked for a better experience, and that's very unusual this day and time.

We lost some shade trees that were covering the deck. With SunSetter, everything went fine and I couldn’t have been happier. Our awning is motorized, retractable and has LED lights. The installation was done in no time and they did a good job.

For the last six years, we'd wanted an awning. SunSetter was said to be number one so when we decided it was time to get an awning, we used them. Their team was very nice and answered every question that we asked them. I had the installation professionally done and everything went fine. I bought a blue and grey awning and everything is working perfectly. Everybody who has seen it loves it. I would recommend them.

Our home was destroyed by the flood with the hurricane Irma and my awning got torn up. My son is a plant manager for one of the subsidiaries of SunSetter so we decided to purchase an awning from them and their reps did a good job. The awning that I got was more of the cloth type one rather than the laminated sort. I got it in nutmeg which is a light brown color. I got the electric remote too. We did it that way. It’s 14 feet wide but the original one that was on here was 28 feet wide. It must’ve been a custom-made though. However, I have a big sunroom and the awning that I got on one end barely covers it.

We live in a mobile home, and I'd been wanting to get a carport but that was $10,000. The SunSetter awning was $4,200, so we decided to go with that. Personally, I think I made a mistake because we never get to use it. The rep told us not to leave it open when the wind is 10 miles an hour. 10 miles an hour in Florida whips up right now, so we don't leave it out. I just put it out today and it's raining, but I got it just over the porch, not out into the driveway like we want it. If we want to go to the store, we can't because we never know when a storm is gonna pop up. Other than that, it works real good. It goes out, and then press the button and it comes in. I'm not 100% sold on it, but I'm glad it's easy to use when we wanna use it.

I had an awning at my house that I had before this. SunSetter was right here in the area so I got them to install my awning. It went okay, except they forgot to put the windbreaker on it. But the installers were good. I got the brown stripes, and I'd absolutely recommend the SunSetter awning.

I purchased an awning from this company back in May 2019, at which I asked the company about making sure it would fit and work correctly in my backyard. I was told they don't send anyone out but I could order it and "hope for the best" but if it didn't fit after I ordered it I could return it and SunSetter would provide a return authorization label and send it back. They also claim that it is super easy to install (which it is not) had to call Handyman company which is one of the installers SunSetter says that they work with. Cost me $650 to have it installed to find out that it doesn't fit right in my backyard because of the overhand of my roof. When my awning is fully extended I have to duck under the awning (a lot) just to come out of it and I am only 5'4".

We get a lot of sun in the back of our house, and we happen to see SunSetter at the show. They installed the awning, and it went okay. But it was crooked for some reason and makes a noise. SunSetter was out here and serviced it yesterday, and they're coming back again.

I purchased this home a year ago and the deck that was already in the house gets sun almost all day. I knew that to enjoy it, I need it to have the ability to have some shade. So, I went with an awning. I've seen lots of advertisements and good reviews for SunSetter Awnings. The gentleman who was the local dealer and installer was wonderful and he was great from start to finish. He was very efficient and did a nice job. So, it's been a great experience. I'm enjoying it very much getting lots of use out of it.

I needed coverage and SunSetter Awnings was the one that came up on Google but I should've done more research. The experience with their team was great but the rep told us that there were only a couple of sizes. He didn’t tell me that there were other companies where I could’ve purchased a larger one from. I ended up with a size 16 but I wanted something that was closer to 24. My sister’s house had a gigantic awning and I didn't realize until I went there how big it was and then, it was too late. Also, SunSetter was gonna give out a cover for winter, but it still has not arrived because it’s on backorder. Still, I would recommend them. I just wish the awning was bigger.

We’re brand new in this condominium, and the lady had an awning before us. We are very happy with our SunSetter awning, but I am not happy with the guy that sold it to us, and I am not done with him yet. To begin with, he did not tell us everything available. I forgot to ask, “Does this have a wind sensor?” which the old one did. The guy never mentioned it. He should have been the one to remind, "Do you want a wind sensor?" So, we’ve got the awning without the wind sensor. We’re very pleased with the product, we were very pleased with the installation, but I have been after the guy who runs the show out of West Springfield, Massachusetts.

I love SunSetter. I was looking at their awning on TV and I got like a patio on my back porch off on the back, and it was hot, and I thought that I would want it. The installation of my awning was perfect. Everything is perfect. All I have to do is mash the button and my awning rolls on out. I already recommended a friend to SunSetter.

We were in a motor home and going all around, but now we're pretty much homebound since my husband had a stroke. By getting an awning, we could go out on our patio, sit there and have protection from the sun. We kept getting mailings from SunSetter and decided to go with them. Our awning is electric and the stripe has a deep burgundy with white and brown. The installation was very nice and quick. They knew what they were doing and did a very good job. Everything was great and we'd definitely recommend.

I ordered the 20ft XL motorized awning back in Aug 2018. The package deal was better than just buying the awning, so I did this. It came with front and side weather breakers. The front will not work due to the deck steps being in the front. I received the weather breakers in October 2018, so they were never installed. I called SunSetter to see if I could return them. I was told you only have 90 days to do this. I couldn't locate this on my paperwork. The person said sorry try to sell it on eBay. I would have thought they would have done something since it has never been open and I paid a lot of money for their product. I was even expecting a handling fee. I won't be buying any more accessories from them in the future. That's just poor customer service.

our community faces a heavy west sun, and so we went together as a group to get awnings. We had to approach the association for approval first, but then was recommended a particular gentleman to come out. He did a little show for the association, and those of us that wanted to buy them jumped in. Our association limited us to a certain amount of options, but the gentleman did talk about a couple of other features that we could add, which was good. And then the installation crew came out, and those guys were very quick and thorough and was all good. The SunSetter awning is a very good quality product.

We love our SunSetter awning. It's made a tremendous difference. It's working great and we're very satisfied. We had just moved to this house a year ago and we face west. We have big windows on the west side so we needed the awning to block the sun and the heat. We had a family member that had a SunSetter awning and we had also known about them for years. We called the local sales rep and he was very nice. He came out and we looked at the literature. He went through everything with us and showed us all the different options so that was great. There's only one negative. We did have a wind sensor put on it but that has not yet worked. We did have one time when it just caught us off-guard and we had this big gust coming. It was blowing like crazy and the wind sensor didn't work at that point. So we were wondering if that is worth the cost of having that.

Everything’s going good with SunSetter. We’re satisfied. Our experience with the sales representative and our experience during the installation were all very good. We have a table and chairs out there and with the awning, we’d go out there and sit. Sometimes we eat out there if it’s not too hot.

The other awning was broken and nobody knew how to fix it. And I didn’t like it. It hadn’t operated good so we decided to get a new one. My SunSetter has got an electric motor and it seemed simple to put up. It was only about an hour and half. The installation team had to take the old one down and they were respectful and nice guys. I haven't had any problem with them at all. I'm satisfied with SunSetter. A friend of mine got one and he likes his, too.

Realized after the death of my spouse that the awning was tearing apart. The completion date was April 3, 2014. The rep was nice on selling his product and accepting check. When it appeared it was not installed correctly, we called him. Twice he came out and was very rude. The last couple of years were spent being a caretaker and letting other thing go.

I had a SunSetter but I was not using it as an awning. I was using it as a door. But I had an umbrella on the patio which broke so I decided to do SunSetter Awnings. I had my contractor install it. I have it on a steeper pitch than you would normally have it on so it covered more of the late sun. The advantage of a deeper pitch is the rain doesn’t buckle it. But I have a suggestion for SunSetter. They could have a rain sensor so when the awning is out and it rains, the rain sensor will pull it back just like the wind sensor.

We bought a condo and the patio is situated in a situation where we have full sun almost all the time. So, we felt we needed an awning to allow us to sit out there and enjoy the patio. The condo association recommended only SunSetter and a particular color which was why we went with SunSetter. We got a motorized PRO and the installation experience was great. From the time the installers got here to the time they left was probably 45 minutes. It was smooth sailing from the get-go.

I purchased a Sunsetter awning 7 years ago.. with the more expensive fabric and wind sensor. After 7 years the unit stopped working. I call Sunsetter customer service and ran through many test procedures. They said I needed a new remote control at a cost of $51.00. After getting the remote the unit still did not work. I called back and another customer service person had me go through all kinds of test procedures again. This time they said I would definitely need a motor at $460.00. In order to change the motor on this awning I have to get on a 26 foot ladder because the motor side of the awning is that high.

We’re very satisfied with our awning from SunSetter. We saw an ad in the paper, and we had a need for an awning for cosmetic purposes, and also, protection from the elements. The team at SunSetter was super. They did a terrific job. If I had a need for an awning, I’d call SunSetter again.

It's a hot summer and the side of the house that we have covered with the awning is uninhabitable. You couldn't even use it. So, it was a wasted area and really bothered us, so we started talking among the condo neighbors and that was when we came up with the idea of getting an awning. We had one of the neighbors kinda take a leap with this and present it the HOA board, and he picked SunSetter. We were comfortable enough with the commercial, but then when a representative presented to members of the condo community, we liked what we heard and we focused in on him. Our experience with our SunSetter awning is really good. It's kind of a darker beige, and all of the ones in the community are the same standard beige. I wish it went out further. I know they vary among the width size, but in terms of the length, we were told that 12 feet is the most it'll come out.

I needed an awning and since I’ve seen SunSetter on TV and I've got a lot of their in-mail advertising, I chose to purchase from them. I had an excellent experience with their team and I was impressed with their knowledge. The selections they offered were perfect and I went with a motorized model. The installation was also excellent and my SunSetter awning has perfectly met my expectations.

I heard that SunSetter was a good company. Their rep was professional and I got a nice price, but the advertisement on TV talks like they are a whole lot cheaper than what they really are. Other than that, the awning is doing okay so far. The installation was fine too.

SunSetter Awnings' rep was as helpful as helpful can be. He was a rip-roaring alcoholic though. I don’t know what he was doing driving around Tucson in that shape, but he took my order, gave me some good advice and sent out a crew of guys to put the awning up. The installers put it up in an hour. The selections I was given were pretty good and I bought a motorized awning. It’s a little warm underneath it, but that’s Tucson. But at least, it’s in the shade. I’d recommend SunSetter to anyone.

We tried purchasing SunSetter a long time ago and we got it through Costco. But they got lost three times and they could never deliver the product. So, we just gave up on it. Then my daughter got one from Leroy. So, she gave me their name and I called them. Then Leroy and his wife came and spoke to us. They were very professional. They came up and put up two motorized awnings because the windows are on the south side of the house. The installation was terrific and they kept everything cleaned up. I like the shade from our new awning and I’ve enjoyed the push button.

We have windows on the west side, and it gets really hot out on our deck. We wanted to have some cover so we could go out there and enjoy the view but not be roasted. My husband purchased SunSetter and apparently, he called our local dealer and was going to order it from them. Unbeknownst to him, the phone call was transferred to the factory. He ordered it from them, and we wanted it installed. But when he went to call the dealer to get it installed, they told him since he wasn’t a customer of theirs, they wouldn’t install it. So, it’s sitting in our driveway the same as it came a month ago. He tried to call back the factory and nobody was interested in hearing about it.

I was happy with our SunSetter that we had for years. However, it wasn't automatic and we didn't get it in during a windstorm here so it got twisted and was torn up. We decided to replace it and went for an automatic this time. The rep was very helpful, and though it took them a little while to get everything, electricity stuff, the awning worked fine. It was put up in no time. I got it on my deck. And we use our deck a lot with it, more than we would without it. I also have flowers that I store, and the awning keeps it a lot cooler inside there. It really helps. I’m perfectly happy with my SunSetter and I recommend it.

We've been in our house for one year and last summer was just too hot to sit outside without an awning. We had friends that have a SunSetter awning. The SunSetter team was helpful, very friendly, and thorough with us. We bought a tan colored awning, very neutral to match our house and to pass neighborhood HOA. And it’s close to being the largest. It retracts and we got the option with the lights underneath.

My husband just recently became disabled. They put an addition on our home and a little deck outback outside the addition. It didn't have any coverage. I wanted him to be able go outside and enjoy being out there without getting sunburned. I felt like SunSetter was probably the best way to go or something that at least has some kind of name to it so I went with them. The company who came out went over everything with us and gave us options on different colors and different little fancy things. We ended up getting the LED lights added on to it so we can be out there in the evening. They were really nice. After we talked to them, it was not even two weeks that they came out and installed it, and it was done that same day. They only actually took a few hours and they cleaned up everything. It was like they were never even there so that was kinda nice.

We had a SunSetter awning on our house in Belle Fourche. We liked that one a lot and we decided to buy another one for this house that we purchased. We have a big window and a door on the west side of our house, and the patio was out there also. The awning is motorized and we ordered the color to match the paint on the house. We’ve got it installed on our own and we didn’t have any difficulty with it. We just had a few people here to help us ‘cause it was 15-footer and pretty heavy. We really like it because we can now sit out here in the evening and it’s like having another room on the house.

Friends of ours had SunSetter installed and were very happy, which made us go with SunSetter. Everyone, from the salesperson to the installer, was very professional. I was impressed that they returned my calls when I called, which is not something that happens all the time. They also kept to their word of when they were coming. I had one outstanding item that has to do with the cover for the awning and they've assured me that I'll get it. It was very comfortable and no major concerns at all. The awning has met our expectations by far and I would recommend SunSetter.

The sun kept getting hotter and hotter on our back. Also, we have a huge patio and we like to entertain, and people kept staying in our house instead of out in the patio. So, we decided to get an awning and we purchased the Pro 17 x 11 Platinum Awning from SunSetter. We looked at three others but we didn’t like their look, style or price. SunSetter's team was wonderful, too. We called their 1-800 number and they told us that there was a local contractor in our area. So, we contacted them. The rep who came out showed us two different sets of fabric then they came up with a newer set. We ended up picking the darker one which is almost brown and I love it. That one’s supposed to be the longer lasting one and the more sun-resistant. It was different than the original and we got the features for the shade added as well as the wind.

A friend of mine had a SunSetter awning at their house and I looked at how it was set up. I purchased an awning with navy blue stripes against a cream background and it was installed pretty quickly.

I got a SunSetter pamphlet and that sealed the deal. They had a very good selection and I'm very happy with my selection. I got a motorized awning. Their people were excellent and I liked their speed. They said it was gonna be a month but and it ended up being about four or five days, so I wasn't quite ready for the awning yet. But the installers were very professional and got the work done quickly. The awning has been everything I expected it to be.

We saw an awning at our friend's house and we went with the company that they used which was SunSetter. The salesperson was good. We had a little issue at the installation where they blew a fuse on the outlet in the garage. We didn't realize there was even an outlet there so then we were having trouble. We couldn't close the garage door. We were trying to figure out down in the circuit box. We couldn't see it, so we didn't know what happened. When we called and asked them about it, they didn't tell us. That was very frustrating, but it's minor.

I just moved into a new home and needed some cover on my back porch. Another person in the community recommended SunSetter Awnings. Their team was very polite and thorough. Also, the installers did a fine job, were respectful and courteous. It was a good experience.

I purchased the 12 feet laminated awning and we got the remote with the wind sensor. We have just a small home but we get the morning sun, and it comes in through our sliding patio doors. One of the first things I do when I get up in the morning is put that out because that makes such a difference in being able to use the back of the house. On their end, the SunSetter reps were professional and they knew the product. However, their flyer is very deceiving. It says you get this and that free, “Please call your local representative.” It makes you think that if you go through your local representative, whose name is right on the envelope, that those free things are going to come. Also, we could’ve ordered it direct, but then it was dropped at our door, I had to take it off the truck and then I had to find somebody that was going to be able to move it and put it up.

SunSetter's rep was very well-informed and I was so happy with the options I was given. I got the model with a remote. The installation was very good. I was impressed with how fast the installer did it and how good he was. Plus, he was very meticulous with things. So far, everybody likes the awning, especially us.

I like our SunSetter awning very much. We have it in front of our garage where we sit quite a bit. It keeps the sun off of me, and when we have a garage sale, I put stuff out underneath it. It’s a motorized one and they did a good job installing it. I just don’t like the side curtains that I bought and would like to sell it back to them. Other than that, I recommend it.

SunSetter was highly recommended and advertised. It also seemed to suit the bill for what I needed. I had a slab that was already poured and was used, but nothing to keep the bright sun on that west side from coming in that’s why I went for it and called them and asked them to come out. They did the installation very quickly. It was done beautifully and I really enjoyed it.

I've been wanting to have an awning in the back and SunSetter was the best thing. I got a two-color awning - beige and burgundy. The installer did well. The only problem I have now is when it rains, it doesn't wanna work. It's like there's no power going through. I have to wait for the sun to dry it for it to start working. I thought it was broken. Other than that, the awning is good so far.

SunSetter was very professional and did a very good job. The guy that sold us the awning was very helpful. I bought a motorized awning and it was a little on the expensive side. The installation was fine though and their guy explained everything. I asked him some questions and got all my questions answered so I knew what was going on. I like that the awning keeps me out of the sun. It is a very nice awning and it has lived up to what I’ve seen on TV for years.

I had a very small patio out in my backyard. And the aluminum awning needed to be replaced, and I wasn't so sure what I was going to do. And my son has a SunSetter and he just loves it. So, I thought I'd try it. I just needed a little bit of shade out in the back, and I just picked a plain color. I just wanted a basic covering. And I wanted the windimizer. My son said that would be a really good added feature in case I wasn't home and a wind picked up.

I bought a house and the back porch faces the sun when it sets. The sun sets in the west of my house and it was so hot. So, I thought, I’ll see if the SunSetter works. I saw their ad on TV and I signed up on the internet and they called me. Their team was great. The guy that sold it to me also installed it. And he was just super nice and he explained everything to me. He showed me the remote. He also made sure I knew what to do if the awning got wet. I use the awning so that I can sit out on my porch at night, in the afternoon, and my flowers don’t get burned up. I’ve had a great experience with it. It’s beautiful and it makes my house look pretty. And a neighbor liked it so much. He came over and I showed him how it works and he also bought two, one for his front yard, one for his back.

We have had several motorhomes that had awnings on them so we were aware of SunSetter Awnings and how much we liked them. We live in Nevada. Our patio faces west and we get the afternoon sun. We love our SunSetter now. It's excellent. We were kind of limited by our HOA so we ended up with the beige one. The lady we bought it from was great. The installers were very friendly and were happy to explain what they were doing. They did a good job.

SunSetter has been in business for a long time, and I've known them for a long time too. I also know people who have owned SunSetter awnings for a long time. It's a good product. I worked with a contractor in getting mine and the experience was fine. We sat down at the kitchen table and the guy went through a notebook with me and showed me different options. I got the first one, and then a year later, I got the second in matching color. My awnings have a sensor and would retract by themselves if it's too windy. However, they're not quite the same. They're not calibrated the same way as one is much more sensitive than the other. I'm wondering if it's a preset at the factory that you can't touch or is there a way to adjust it. Other than that, I would recommend SunSetter.

In the afternoons, we get really hot sun coming into our house. We wanted an awning to help shield the sun out. We got one from SunSetter and everything’s been fine with it thus far. Sometimes though, it’s difficult to get the awning to go out and stay out. It’ll go out part of the way, turn around and come back. Other times, it'll go out all the way, then turn around and go back. Sometimes it might take 30 minutes or so for the awning to go out and stay.

Everything’s been great with my experience with SunSetter. I’ve seen it on television, and then, we happened to run into them at the home and garden show. Their team was really good and everything was fine. At one point, they had done something wrong with the awning and it ripped, but they were able to get us a new awning within just a couple of days. They stayed in contact with us and they came back. So, everything turned out really well. They were also very professional and very quick. And they answered all our questions too. I had a very good experience. We use the awning quite a bit. It covers pretty much our whole deck and we sit out there by the pool. And we also grill underneath it.

We've had a SunSetter awning for 21 years and had good luck with it. So when we decided it was time for another one, we figured to stay with SunSetter. Everything was great with the sales. The reps came out and explained everything. I also had somebody else from a different company come out and explained it all, but we just decided to stay with SunSetter. Everything was great with the installation, too. We went with an electronic awning which was a little bigger than the old one. We’re happy with it and so far, so good.

I needed to purchase an awning for my patio and went for SunSetter because of their advertisement. I had a few problems with the dealer for a while, but we got them straightened out. The original offer was for three or four projects, and I elected not to take any of them. And then, afterwards, we decided with the patio lights, then I had all kinds of trouble with the dealer and with SunSetter. Finally, they sent me a set, but it was quite a problem. Installation then went alright, which didn't take them an hour. I'm still in shock. $600 in doing an hour's work - I guess that's business today. Other than that, everything has been fine since the installation.

It was too hot outside and I decided it was time to purchase an awning. I went with SunSetter Awnings because of their reputation and also for the convenience. They installed the awning in one day but came back the second day to make sure it opened properly. It was too windy the first day and they didn’t wanna risk opening it into the wind. But it was all good. It didn’t take them very long at all. It was a very smooth experience.

I just picked SunSetter and we got the motorized awning. We put it on the back porch because it made it cooler. The last time they were here when they were putting the awning up, I got some coupons for free lights the day before. I called them and asked how come I didn't get any free lights. The rep said that I couldn’t use those coupons because I already bought the awnings and I paid cash for it. I don't see why I could’t use those coupons. Nevertheless, the sales rep was a good guy and I’ve told people about SunSetter.

We wanted an awning for aesthetic. I was aware of the SunSetter name and I contacted the local dealer. I thought it was a prompt service. We were looking for the standard color then I added a motor and SunSetter helped me out a bit with it. The installers were on time and pretty thorough. They took roughly two hours to finish. Having the awning allows us to use our outdoor space more throughout the entire day. I would recommend SunSetter.

We got an awning from SunSetter to cover our porch and windows at the same time. I told them what I wanted and they gave it to me. They were great and there was no high pressure. The installer did a really good job. Plus, he went a little further than he had to. Our awning is motorized with lights. I'm happy with its operation. It goes out and comes in just fine. Plus, it keeps the house a lot cooler. I got the awning on sale but I would be happier if I could have gotten it a $100 cheaper.

Due to SunSetter's advertising, I decided to go with them and I had an excellent experience with their service. Their team was outstanding and I was impressed with their efficiency. I got both motorized and manual awnings in sand color, and I like that they're easy to use.

SunSetter's price was good and I was happy with their warranty. I decided to get a 15-foot, motorized awning from them and their team was very smart. However, there was an offer on Costco and it was way cheaper than the retailer's. It become more expensive for me, but I went with the retailer because I like to buy local. It's bad for local business that SunSetter works with Costco. Despite this issue, Installation thereafter was very easy and I had a very nice experience with SunSetter.

We’ve had a lot of issues with SunSetter, but I’ve been real pleased with the fact that they’ve replaced the fabric twice. The first time I ever used it the morning after I got it, it wasn’t even 12 hours old. I was showing my daughter what I got from inside on FaceTime, and I started to let it out. She was getting all excited watching it. It was a little bit breezy out there so I stopped it before it went all the way out then let it go back in. Wind gust came along and took it over the gutter. As soon as I hung up, the sensor went off and closed it by itself and ripped a big, foot-long hole in the awning. They came out, fixed it, and replaced the fabric.

I’m enjoying my experience with SunSetter Awnings. My brother who is disabled had one and I installed it for him. The rep I dealt with was a very nice guy. Plus, the price was better than another price I had. The awning works well and looks really good. But I haven't received a winter cover yet, but I was told they're all on back order. We have a concrete pad that we sit on outside. We had an umbrella there before. We needed to put it up, take it out, put it in a table, and raise it. And it only covers a certain distance. In comparison, the awning covers three-quarters of the space. I also added a screen shield in front that drops three feet. I’d recommend SunSetter Awnings.

The deck at the back of my house wasn’t covered, and looking at the flyers that I’ve been getting in the mail, I decided to try SunSetter. They offered beautiful selections of awnings and I liked how the rep described everything and laid it out with the brochures and the color charts. It was perfect. I got the motorized one and then he had somebody do the installation. They had broken one of the lights during installation, but they came back within a week and replaced it. I've used my SunSetter since then and it worked perfectly.

I had a big oak tree that used to shade my deck. It had to be removed so I had nothing shading my deck. I called and had somebody come out and give me information. Then I ordered the SunSetter to fit my area. I like it, but I had a problem with the people that installed it. They did a nice job but they left all the packing materials on the side of my house. It was heavy for me to pick up and I didn’t have a container big enough to put it all in. M neighbor called, and I called several times and asked them to come and pick it up. They never did so my next door neighbor took it upon himself, picked it up, and put in his trash. I was very disappointed with them that they would not want to come and pick it up. After all, they left it.

I had a SunSetter awning in my other house. I sold that house, and when I bought this house, I needed an awning for the shade and I decided to go to SunSetter again. I bought the navy blue and white awning and they did a fantastic job with the installation. I enjoy the awning and everybody that comes over enjoys it too because they’re standing in the shade. I liked my experience with SunSetter very much.

I love my SunSetter. I went with a local person who came out and showed me everything. He brought samples and did measurements. He did an exceptional job. He told me the steps that we were gonna go and everything went according to the plan. They did a great job on the installation too. My SunSetter is perfect. It's exactly what I was hoping it would be. The wind sensor works great. It's gotten windy a couple of times and actually closed on itself. It worked as it was supposed to.

I recently purchased a Motorized Retractable Sunsetter Awning. It worked beautifully for the first 3 weeks. Then I ordered a wind sensor. It operated beautifully for about 10 days. Since then the pairing of the remote, awning, and wind sensor have been behaving badly. The awning will now occasionally go out halfway, then retract. I tried reprogramming the remote, etc. several times to no avail. Today I called customer service and was told I needed to install new batteries. The customer service rep was lovely and helped me as best she could. However, I shouldn’t have to be buying new batteries so soon. Secondly I don’t feel there is adequate technical support... someone to talk you through the re-programming.

I was thrilled when I finally saved up $2,500 to purchase an Oasis freestanding awning. I live in the country near Palm Springs and this was a huge improvement to my patio. However, we got a few summer month's use, and then fall and winter came. The first warm day I tried to open our new awning and there was no response. I spent the next several weeks troubleshooting based on their website, and then through Customer Service and apparently the motor was dead—after one season!! I explained that I am a 68 year old disabled woman living in the country and customer service assured me that I could—and would HAVE to—replace the motor myself. All I had to do was stand on a ladder and remove it from the end.

I recently got a flyer and SunSetter claims they’re having sales. I can’t get over the fact they advertised prices but told me it was free. I looked up the price of the hood I had to get on my SunSetter and it was an individual price. On my receipt for $600, they're now running that for 429. The rep told me I was getting certain things free, but I can see the prices on there. He told me he was giving me this wind thing that automatically rolls back the awning when the wind gets high, but they price that out at $179 in their advertising. That wasn’t free. I paid for it.

We were putting a new deck on the back of the house and we didn’t wanna have to build a physical roof. SunSetter Awnings seemed like a good choice, and they were. We liked the design and the guy who came to the house in the fall gave us a good explanation of everything. He's straightforward and we liked what he had to say, so we decided to get it from him and it was done in the spring. The installers were in in the morning and they were out by lunchtime. They explained everything well, and everything was flawless the rest of their stay. All in all, SunSetter did a fantastic job and they have very nice people to work with. They did things quickly and very professionally too.

We have a patio in our backyard and it was next to the back side of our garage. The sun just beats there constantly and I thought of an awning. SunSetter is what's sold around here and there was only one man listed for awnings so that's why we called him. Our experience was perfect. They did a great job. My husband had concerns with the wiring 'cause it's electric and they did everything nicely behind the siding.

The sun came in my porch and it kept heating up. I got a SunSetter awning for that. Also, our HOA only allowed SunSetter. Their customer service was fine and the installers were good. They came out, put the awning up, and off they went. They were not there for long. The awning is motorized and has a wind sensor. It has the shade down the front. Everything was great and I would tell my friends to buy one.

I like my SunSetter awning very much, including the way it operates. It's a very nice quality product and the installation was very good. I open the awning when it's really sunny and hot and I close it when the weather starts to get windy or rainy. I'm very pleased with it. I've also recommended SunSetter to a friend who saw and liked the awning very much.

We got a Sunsetter awning as I thought it would be a good addition to my backyard. It seemed like a good value. I've been happy with the company who installed it. The installation took longer than anticipated, but there's no problem. It was an under-soffit installation. So, I guess there's a little more involved. We are still waiting for the free winter cover and it is a little annoying. They also have to get their order process straightened out. But other than that, I'm very happy with the product. I love that it's electric and that it has the front screen that will also come done. We'll increase our use of our backyard a lot.

It took a couple of weeks to install our SunSetter awning, but it wasn't very long. The installation company came to the house and gave us a quote. They also told us how it should be installed should the awning be put on the roof or below the water drainage from the roof. The guy knew exactly what to do. Our awning has good quality. The electronic mechanism is very handy and its colors go with our house. We live in Cape Cod and most of the houses here have cedar shingles which are brown and we have a kind of a brown, white awning. Our deck has direct sunlight during most of the summer. It's so hot and we can't use it. But now with our SunSetter awning, we can go out there and have lunch or read a book. It's helpful for us to have an awning.

I got a patio on our deck on the back and I didn't have any trees out, so it was pretty hot. I called SunSetter and ordered an awning, and I put the first one up myself. And then I got an automatic one that is run by a remote and I had people put it up. However, SunSetter said that if I ordered one, they would send a little carpet rug. But the guys ordered it and they said that they didn't get one. I also ordered a flagpole from SunSetter about a month ago and I didn't get the rug either. I purchased over $50 and was supposed to get one for that. I’m without a rug, but I've gotten an awning and I love it. I sit out underneath it and it's great. It’s about 20 degrees difference between the hot sun beating on my head and the shade that is going on. Overall, I’ve had no problems with SunSetter whatsoever, even the old one. I bought some flippers for that and got them with no problems.

We love our awning. It’s definitely a quality product and we like everything about it, especially the shade it provides. We installed it ourselves and if you know what you’re doing, it’s very easy. The nice rep also came by and checked to make sure it was properly installed, and we did a good job. However, SunSetter has an aluminum cover that seals a fabric itself across there, and they sell that separately. I wish my awning came with it. I paid a good price for the product, and the cover is quite expensive to buy separately. People should at least get it at a discount if they do it separately. It would be nice to be able to protect my investment. Still, the company’s good.

I got a blue and white remote controlled awning from SunSetter. The installation went very well. Their installers were very nice people. They cleaned everything up and didn't leave a mess. I've been happy with the product and I highly recommend it.

I ordered a cover for my Sunsetter Awning in August 2018. I have called several times and received a different excuse for the delay in shipping. Now 10 months later they are saying it has been recalled and will not ship until the fall of 2019–maybe! What is going on? Why can’t someone just be honest with me? I am receiving brochures in the mail all the time selling new ones. I am very disappointed with how I have been treated. I don’t recommend anyone dealing with this company.

The SunSetter awning is wonderful. I burn very easily and having an awning was a nice convenience. I also had a very nice experience with their team. One man came to install it and it went very fine. I just put it down and then my son and I are gonna sit out under it. I have a two-seater swing and I just sit out there.

We got an automatic, navy blue awning with white stripes from SunSetter. Their rep did the job rapidly and we had good rapport with him. He was very efficient. Thus far, we've been using the awning to take care of some of the sun and to keep out inclement weather. Though we had a problem when it caught on the eave when it got so windy, it's working now. Overall, the installation was done well.

We have the automatic awning where you just press the button for opening and closing and I’m satisfied, but SunSetter advertised on TV that it’s so much cheaper, and I paid way the hell more to have it installed. Still, we’re both in our 90s now and we live on a lake and live upstairs, so if we’re gonna eat out there, it’s a blessing to have the awning to get some cover. I’d recommend it.

We live out to the lake and we get a lot of sun in the front of our building. We have a couple of sliding glass doors and we wanted them covered up and a place to get away from the sun. My friend had a SunSetter done a year before and the following year, we had ours put on late in the summer. We told SunSetter the color we wanted and that’s what they installed. They were good and they didn't take them any time to install it. Our awning is motorized and it has the wind sensor on it too. I want it to be protected if I wasn’t here, so I had them put it on. Now, we use our outdoor space more.

This is the first full summer that I’ll be using my SunSetter awning and so far, so good. I was able to get the measurements that I needed and an awning cover on it. Also, the quality is excellent for its cost. The SunSetter reps I dealt with were very good, prompt, and competent, and the people who installed it did a great job.

We built a deck onto our back porch and we wanted something where we could sit out there and the sun wouldn't be beaming down on us. I went with SunSetter Awnings and their team was so nice. The people who came and put it up for us were really nice too. They told us to watch the wind and since then, we haven't been letting it all the way out when the wind is blowing because it could break. Still, they're an A plus.

I have a very exposed front concrete porch that was very hot and I wanted it covered, so I could sit in the shade in the evening. I Googled and SunSetter seemed like the best deal for the price and what it was to do. I’m a retired journeyman carpenter, so I figured I could handle the installation and I did the first one myself. Also, I’ve had several reps and my experience has been positive. The woman who helped me with my last purchase was great. She called me back and got me a deal. It was amazing. I got an electric motor extension. When I decided on the color scheme, I was looking at the tablet and it was hard to tell. There’s also no way to send a sample swatch without sending an eight-foot wide strip. Eventually, the awning I chose is a gradation of colors. My house has a black roof, and it made sense that it would be grays and blacks.

I had a gazebo to stay in the shade, and the weather took it out. I couldn't stand the heat so I got an awning. The SunSetter team did what they were supposed to do and did a good job. They got in and out, and let us in the shade. You would never know that they were here.