SunSetter Awnings Reviews

I got a SunSetter awning when I went through Costco and read the reviews. The team at SunSetter was awesome and the installation experience was excellent. The installers got the installation done in a day. They were a great team of men and were very polite. I was very pleased and referred them on. The awning is over the deck. I got the biggest one that SunSetter has, which is 20 feet. I have the burgundy stripe in it. And then on the front windows, I also have two motorized awnings and another two that go on four windows in the front of the house. I love my SunSetter awnings.

We’re on the penthouse of a building and we get direct sun. During the summer, it gets to where the deck area is very hot. I’ve been wanting an awning for a while and one of my neighbors has got one and it looked good. I talked to the contractor and had one from SunSetter Awnings put in. It’s a 12 foot by 12 foot, sandstone-colored awning and it retracts and has a remote. Although they had to put the installation off a day or two because of rain, when they got to it, it took them three hours at the most from start to finish. Another neighbor has already asked and I recommended SunSetter Awnings.

Our patio was too hot. We live in a condominium community and SunSetter was the required awning. The team members who came were very positive. They answered all of our questions and they assured us that their awning would meet the requirements of our board, and it did. There was a required model. It had to be a certain color, a certain size, it had to have the wind sensor and the automatic closing on it, and we got all of that. The installation was perfect and faultless, and quick and easy. The experience was all very positive and the awning works well. We’ve already recommended SunSetter Awnings.

I purchased my motorized awning in June, 2016 and used it for 2 summers. It is now April, 2019 and I opened it for the first time this year. The motor is making a loud clunking sound. My installer came to check it out and now tells me that after paying him $3700.00 in 2016, it will cost me 300.00 for a new motor and $200.00 to install it. The 5 year warranty is a joke! I owned another one for 11 years, without a problem and with excellent customer service. Apparently, they feel they don't need to take care of their customers anymore. I will never purchase another Sunsetter and I will be sure to let everyone I know that they are terrible to do business with.

I trusted Carl who sold me my rain gutters and I liked the work they did on the gutters. When I inquired if he handled SunSetter, he said he did so I went with him as I have learned that when you go with somebody you trust and does the job, you don’t change horses. I had a great experience purchasing and setting up the awnings. It was put up late last year and we hardly ever use it, but so far, we are satisfied and everything is fine.

I have two different homes, one in Connecticut and one in Florida. With the one in Florida, SunSetter was very efficient. They followed through and did the proper job. The installers were good. But before this, I also dealt with SunSetter for my other home. If I had any complaints about the product, it would be that I would've liked something that comes down to maybe 9 feet. When my awning opens up, it comes down to 7 feet but when the sun starts to set, it comes through on the bottom half. Another two feet of material in there would've made me happier. Nevertheless, the quality of the product is excellent.

I had a SunSetter awning and because it broke, I called SunSetter Awnings again to get a new one. The first awning I had was a manual and it was terrible. It was hard to handle by myself and I could not do it. But, I have a motorized awning now. It is automatic where I have a push button and it goes out and comes back. It is very easy to use and if you’re out in the sun and it’s hot, you just open it and you’re in the shade. Moreover, it is easy to pull it back. We have a lot of storms here. My wife can also do it by herself. The SunSetter team did a very good job. The guys who came were able to take the old one down, take it away from the house and discard it. Everything was installed as it should be and they took care of my property and put everything back in order. My overall experience with SunSetter was very good and I would recommend it. In fact, I’ve had some people look at it.

My neighbor had a SunSetter awning and I liked it. The interactions with the SunSetter reps were very good. I purchased from them and they did a good job and followed up on the awning to make sure I understood it. The installation experience went very well and the installers knew what they were doing. The awning that I have is motorized and it's blue and white in color. We have two, one in the back which fits on our window and one on our front deck. We use the awnings when it's too sunny out on the deck. We also had the lights installed. Overall, I've been satisfied with my SunSetter awnings.

We bought a new home and when we were building, we did not think about how the house was situated. From early morning until around 1 o’clock, we get direct sun in our back bank of windows, and we have a lot of windows. We also like to sit in our patio and read the paper but it was just too hot. We have a market umbrella that we put out there but it was not giving us enough shade. SunSetter came recommended by the neighbors. There are probably three others in our neighborhood who have it. Then we did some research. The sales guy did fine but we got an awning that is too small. Unfortunately, when I told him what I wanted to do, he thought this would shade us. But even when the installer cranked it down to whatever degree it could go the most, it still didn't protect us.

The SunSetter rep showed up when he said he was gonna be here and gave me a price. I signed the contract that day and paid him, and he delivered the awning on time. We had it installed near the end of the season, and we've only used it a couple of times. The quality of the awning is fine and I have no issues with it.

The house was getting too hot and my wife can’t take the heat as we get older. We liked the idea of an awning and what we saw with SunSetter Awnings. We also liked the power option versus cranking. We bought three awnings and the first and third installations were really good. However, the installer for the second one had a little bit of an attitude. He had an assistant helping him and that assistant didn’t move quite fast enough. He got mad a couple of times and that wasn’t professional. Other than that, the awnings do a nice job and they are wonderful for our house. They also last well. If you're considering to purchase a SunSetter awning, buy it. I recommend them.

I got a green striped awning from SunSetter. It's automatic and I got a cover for it too. The installation team was very good and they cleaned up after themselves. When it gets warmer, I’ll use the awning all the time for shade.

We saw two or three people in our neighborhood that had an awning. I did a little research and called SunSetter. The guy came out, and we bought a motorized one. He was nice and very helpful, but we knew what we wanted. We also had the installation done and it was very pleasant. We used it once and it was fantastic.

I needed an awning, and I've known a couple of people who have had SunSetter. They seemed to be a good product. I won't call it inexpensive, but it was affordable, so I decided to go with that. The guy who sold the awning to me was a great guy. He was also helpful and I had a very good experience overall. The same guy came out with the installers. They got the awning up there and got it done. I even bought the cover, which I thought was a bit pricey. But I bought it to go over the awning because that side of the house gets morning sun until 1:00. Even so, they did a great job and the awning works fine.

I live in Florida and I have a west exposure, and I have a screened-in patio that we put the SunSetter awning over. But more than to keep the patio cooler, I purchased the awning because I have sliding doors to the patio and the awning keeps my family room and my den much cooler by keeping the sun off the glass. I ordered the awning, we negotiated the price and it all worked well. There was a delay in the delivery, however, and although I was told five weeks, it took almost three months. At first I thought I was getting the runaround, but it turned out that there were some shipping problems. The product finally came in January and I was very happy with it. Still, they could've done a better job of communicating what was really going on with the awning. Nevertheless, the awning is exactly what I was promised it would be and everything works perfectly well.

I have a back patio that has constant sun exposure, and we got flagpoles from SunSetter in the past, so I went back to them. I looked online and found that Randy was a contractor in my area and he was great. He came with samples and brochures and gave me a lot more information than what I got on the internet. He had to order the motorized awning and it took two weeks to come in, but everything was fine. Installing it was a lot easier than I expected and I’ve been using it on a day-to-day basis. Everybody that goes by says it’s beautiful and they love it.

I know several people along with a friend who have SunSetter awnings, and SunSetter came highly recommended. We needed an awning because of the heat and I love the SunSetter awning we got. The gentleman who I worked with when I purchased it was great. He met all of my expectations and was easy to work with. It was an easy sell. Then the gentleman who came to install was perfect too. He was quick and he did a great job. Everything went up nice and there were no problems. It’s an automatic awning so it would automatically retract when the wind blows. I also tell others who are considering to purchase one to come see how the awning works and they would love it too.

My back deck needed shade desperately and going with SunSetter wasn't the easiest route to take. There was a lot of confusion and a whole bunch of issues, but it turned out okay in the end. I was sent the wrong stuff and rather than fight part of it, I just went ahead and accepted my second choice in color instead of first choice. Whoever did the ordering did not order it correctly, but the installation team was fine. The young people who came and installed did a fabulous job. They were very helpful, professional, nice and courteous. I’ve used the awning quite a bit because it was needed to handle the sun that was coming at my living room. I have mixed feelings about the company, but I’d recommend the product.

When I cut down the tree on the side of my deck, the shade was gone. So, I put the SunSetter awning in and I got the shade back. The awning is motorized and dark green in color. I use it once in a while when I cook on the grill. Eric’s Awnings in North Haven provided the awning for me. And if I have a problem with my awning, I call Eric. He then tries to get down and straighten the problem out.

My experience with the SunSetter Awnings team during the purchase was very good. I knew what I wanted, but they explained everything to me. I purchased the motorized awning and a professional did the installation. He demonstrated it after installing but the awning was installed close to winter and we didn’t get it up until around September and then, we had a lot of wind. So, we are looking forward to using it this year. I would highly recommend SunSetter.

I initially saw the SunSetter ad on the television and although I didn't know about the service, the quality looked good. I got the motorized awning with the remote and they came on time for the installation. The deck was ready and everything was there. But they didn’t have my back windbreakers and I still haven't gotten those. I had this done last year too. I've been waiting for a long time now. I'm a little upset about that. But that aside, the people were very efficient with the work and the installation was good.

We moved into a new house and did a nice deck, but there was no shade from the sun. I purchased a SunSetter awning, which is tan in color. We had it installed in September and the installation process was great. The installers were nice. We got the biggest awning that SunSetter has. We have a remote, and then a wind sensor, but my husband is too dumb to figure it out. We had moved from a place that had an older SunSetter awning and we enjoyed that. That was one reason we wanted to get an awning for our new house, and I was glad that SunSetter had them extra-wide because we have those wrapped around the deck.

My first SunSetter wore out so I got a second one from them. Their awnings are wonderful. Their team was very knowledgeable and the installation was excellent. I called the dealer. Mario’s Roofing came and put up the awning. I just unwrapped it for spring and it’s good to go.

We have a deck that is in the hot sun all day. A friend recommended SunSetter Awnings. The installers put up the automated awning with brown and tan stripes and showed me how to use it. I put it out when I need it and retract it when I don’t.

My deck is on the left side of my home, and it gets so hot on there that my grandchildren couldn't even go out there. They like to go out in bare feet, and so do I, and it was so hot that we couldn't use it. After 3 o'clock in the afternoon, there was no one out there. My husband and I had talked about having an awning, but we never got it done. Then, I wanted to get it done because I wanna enjoy it. My brother has a SunSetter awning in his backyard or over his patio, and he convinced me to get one. He loves his, and he said he has had it for quite a few years now, and he has never had any trouble with it. My brother then gave me the packet that he had, and I looked through it and decided what I liked best --- the length and everything else. I called and talked to them, and a short time later, I had it installed.

Our previous SunSetter awning had plainly ripped. That awning had lasted a long time under some pretty brutal sun. We decided to go back to SunSetter as we had good customer service before. I have a log house, and so, the first time putting an awning up was a little challenging. And then when we did the second awning, the people from SunSetter got it up and cleaned up. They were nice and I was happy with them. I wish SunSetter still has the screen room, but they don’t do that anymore. Other than that, I had good luck with SunSetter's customer service, and the quality of their product is good.

SunSetter looked good when we saw it as Costco so we went ahead and called someone. The people from SunSetter worked and did beyond what they needed to do, and they were professional. They had to do reinforcements into our structure so that it would work and they stayed until way after dark trying to get the product up in a timely manner for me. They did a really great job. We also really like the product and even though we have the wind protection thing, we have been cautious. We don’t wanna leave it out if it looks like it's gonna be windy.

I wanted to get an awning for my backyard and SunSetter contracts out to the local representative. Her name is Tess and when I first called her, she was quite available. She came to my house right away which was a couple of days after I called her. We set up the appointment and I gave her the deposit. Everything seemed great. About three weeks out, I called her because she told me it would be four to six weeks, so I wanted to know what was going on. I sent several emails, phone calls, messages and texts. I even sent them to one of the managers at SunSetter. I got absolutely no response from her about when my awning was coming in. I told her to cancel the order if she can't get it to me within the appropriate time, because I was having a huge party here.

I’ve been wanting to buy an awning. The SunSetter's rep was very good and she explained everything. I got the awning that has a plug. The installers did a nice job and the job just took a couple of hours. They were in and out of here. The awning is of good quality. When we’re out back and the sun’s out, we’d put it down.

I have two awnings. I had one in Minnesota, and it had some storm damage, so I got a new one this last year. And then when I came out to my house in Arizona, I got the email about the discontinuance of the manual awning, and I thought at half price, I might as well get one for out here too and got a SunSetter. My new awning is a little more work than I thought. If I noticed that it's gonna be no rain for a number of days, we'd just set it up. But what I haven't thought about was, the wind area. Just like yesterday, I was sitting here and I had just gone outside, and it was kinda windy. I looked at my iPhone and it was 17 miles an hour. I was like, "Oh, the weather will get the awning down." If I had to do it all over again, I probably wouldn't have bought the awning I had in Minnesota just because it was just too big of an expenditure this year. But it's fine. I have it standing up now, and it's great. I usually have my breakfast out there and it's nice to be outside.

The SunSetter Awnings team was very knowledgeable and professional. There was a good selection of colors to choose from and I got the brown-striped, retractable awning that has lights in it. The installers knew what they were doing and they didn’t leave a mess. They went together quickly and they did a good job. Everything went very smoothly and I’m happy with it. I use the awning most of the time and I already told my neighbors to get one.

I’d recommend SunSetter. I saw a friend who had one and I got one too. The purchase experience was very good and the awning was put in last fall, but we’re still waiting for the cover. It's on back order and I called them two weeks ago because springtime’s here. They're a good company to deal with.

At first I was satisfied with the 16 foot motorized awning. My deck is on south side so we get a lot of sun. About the 3rd year green mold started to appear on fabric and now just having it 5 years (a month over warranty) I called concerning mold/mildew growth and deterioration of ruffle and trim. Was told I could replace it for approx $1000 w/ installation. My original cost for product w/ install was $3500.... I did not anticipate it would need replacing in 5 years. NOT HAPPY. POOR QUALITY.

I live in North Texas, about 35 miles north of Dallas. My patio is on the north-facing side of the house so the summer sun is pretty fierce and the concrete gets hot. I wanted rain protection as well as shade. The commercials for Sunsetter Awnings always claim that it is much cooler under an awning and they show people saying how the awning allows them to use their outdoor areas in hot weather.

I purchased a SunSetter awning many years ago and it has been replaced last year because the wind blew it one time. I like the features of the awning and also the way it was constructed. The one I have is motorized. The people that put it up and the ones that originally did it were good. It was a great experience. We use the awning to keep shade on the house and also when it's raining. It makes another room for me. I love my SunSetter awning.

The sun is very warm in the summer and I needed to sit out there, but I didn’t have anything to cover up with. I saw SunSetter in a magazine and then I checked around and heard that they are good. Their customer service team was excellent. When I got the awning, it was the end of the season so I haven't had too much experience with it. But I like it. It is is motorized, and I can't wait for the weather to change here. The installation was quick, and it was well done. The installers did a great job. I would recommend SunSetter. Their people were very friendly and polite, and those were what I liked about them.

The experience we had with SunSetter's sales team was perfect. We knew where we wanted the awning to be, and how big we wanted it. And so, they directed us to the awning we have now, and we're happy. My husband was also happy with the installation experience. Our awning is motorized and we use it all the time. SunSetter Awnings was great.

I wanted to shade the sun so I could sit in an area comfortably. SunSetter was recommended by others nearby who had used them and seemed satisfied with them. The SunSetter people were knowledgeable, pleasant, and non-officious. We had a comfortable and agreeable arrangement. I got the motorized awning and the installation took about an hour. The awning works fine and we’ve had no problems with it. It behaves as we had hoped and expected.

We purchased an awning to abate some of the heat we get in the summer. The sun glares down directly on the spot that we had it installed and makes the room uncomfortable. The rep from SunSetter explained everything and described the benefits. He was excellent and we were pleased to work with him. We had the awning installed late last summer and I was amazed with how quickly the installers did their job. They were polite, neat and clean. We got a striped awning that is power-operated. We put a metal snow cover over it and it has a curtain that hangs down that is manually operated. We're pleased that we got it. It's expensive but a worthwhile thing to invest in.

Our awning is almost 2 years old and it was the best purchase we ever made. Our home faces the south and we could not enjoy our deck because of the heat. The awning allows us to really enjoy the deck. We have had a problem with birds under the awning and I called the installer and he immediately gave me a few items to look at to solve my problem. I would recommend SunSetter to everyone.

I have a deck on the back porch but at times, the sun was a little bit too strong to be sitting out in it. I like to sit outside, read books and enjoy the breeze as it’s blowing instead of air conditioning all the time so, I decided to go with SunSetter. At first, I had a problem finding someone to come put it in. My son looked it up on the computer and there was a business near Swanton, Ohio that installs them. It was a holiday weekend, so it was Tuesday morning before I called them. The young man from SunSetter was polite and did the work he was supposed to do. He gave the estimate and everything about it. So, when they came to put it on, I was prepared for the price. It was a couple of weeks till they had one in. They brought it over and the guy installed it that afternoon. We left it extended out and I learned how to work the automatic.

I had a huge tree taken out of my backyard that shaded my deck and I didn’t like not having shade on my deck so I decided to put an awning on. I called SunSetter Awnings and the interaction I had with their reps went fine. The awnings they had all looked good. The colors were very nice and I had a very difficult time trying to figure out which one I wanted. I got a motorized awning and it was installed in less than an hour. I've also used the remote several times just to see how it works and it seems to work fine.

SunSetter Awnings had some good reviews when I searched Google. They were also close by so I decided to purchase an awning from them. My experience with their sales team was very pleasant. I knew what I wanted and they offered me advice and shared me a bunch of different choices to choose from. They also answered all of my questions. I chose a motorized model. The installation of the awning went smoothly, although I felt bad for the installers because it was very hot at that time.

Product completely stopped working. Called customer service and went thru the troubleshooting process for the 6.5 foot solar powered shade. Nothing worked. Product is under warranty and SunSetter wants me to pay for replacement parts. On top of that I would have to pay someone to fix this as it’s is Hugh window and me being 66 years old would not want to risk DIY. I would not recommend SunSetter. I almost bought a 20 ft awning... Thank God I did not.

We just moved into our new house and I needed an awning for my patio. We got it from SunSetter Awnings. It is motorized and has a green and beige color. We self-installed it and the instructions were easy to follow. The awning is very good and I enjoy it. It's very useful and does the job that we need.

We got a fair price with SunSetter Awnings and the installation was great. We got the motorized awning and we are now using the product. It suits the need. There is also a local vendor right up the road who can service and repair so that is one good thing. We have also recommended SunSetter and two other people have purchased since that time.

We bought a SunSetter awning but we were put off for a long time. They said that they couldn't get any of the material in. The salesman who came out here promised us that he would come at a certain time, but then he didn't. We ended up calling the main office and that was when we got results. If the communication was better, we would've not had a problem. But the workers who came out here were very professional. They even showed us how to operate the unit. Then, because we had so much trouble, we got a free motorized thing.

I'm a contractor, and I chose to install a SunSetter awning for a customer due to their trademark name, which I'm familiar with. The awning was a motorized model and SunSetter's people installed it. Everything seemed to do okay. The experience with their team was fine. They showed up and it worked out well. We've already recommended SunSetter to a couple of people, and that was straightforward.

The patio that we sit in has a direct west exposure so we decided that putting in an awning was the most efficient and least expensive. I got an awning from SunSetter and it got hooks to the house and operates with a plug. But the cord that goes from the unit down to the plug was wrapped up and I thought it was gonna be cut and trimmed to make it look like it fit right in. I told the rep about it but he said he couldn't do that. That disappointed me. Other than that, the installation experience went quite well. Also, in terms of the quality, I'm sure it's gonna live up to its warranty. I would recommend it.

Our neighbors had those SunSetter awnings. I looked at those awnings and thought that if other people are having them, probably they're okay. The guy that I’ve been dealing with seemed okay until a week ago. I called and he was pretty rude to me. He said to my daughter that I’ve been a pain in the neck and I’ve had to call too many times, which is absolutely not true. I’m a teacher with a master’s degree and a guidance counselor as well. I know what’s professional and what isn’t. I was surprised by his attitude.

Our SunSetter awning is great. We moved to a new home that has a lanai. We’re in Florida and it gets hot here, but we didn’t want to cover over the lanai. We decided that getting an awning would be the best and most economical way. We had a SunSetter representative come out to the house. He and his guys did a great job. At one point about six weeks later, the awning needed some adjusting. The owner came out the next day and adjusted it. We have not had any problems since.

I got a motorized SunSetter awning and I'm satisfied with it. The installation team was very nice and their work quality was perfectly fine. When they put the awning up, they promised I was gonna get a gadget that if the wind blew too hard, it would retract. I've called them 10 times and I got nothing. One time, the office said they already got one but somebody took it and put it in somebody else's awning. I'm still waiting. I paid big bucks for it and I'm disappointed with the whole outfit. When I talk to their reps, they are polite as could be but I'm annoyed that they didn't do what they said.

I contacted a Sunsetter contractor. The first time they came to my house, unfortunately, my wife wasn’t there. So we went through everything but the guy came out the second time so my wife could see all the different awning samples. We went with a particular awning right then and there, they delivered it and installed it when they said they were going to. Overall, the experience was really good. The only problem is I wanted to get one of those protective covers for the awning but they said it was on backorder. That was probably in early September or late August, and I still haven’t gotten it. Despite this, I love how the awning works.

SunSetter's price made me purchase from them a year ago. Their reps were polite, knowledgeable and did what they said they were gonna do. Since getting the awning, it has been working and I'm enjoying it very well.

When I had some trees cut down, the sun started shining through my windows and heating up a room. An awning would probably block that sun out and the rooms wouldn’t heat up as bad. I did a little research and I decided to try SunSetter. I got a motorized awning and the installation went well. Since having it, I could tell the difference between the temperature in the room and even outside standing under it. The SunSetter team a good job and if a friend would be purchasing an awning for the same reason that I had, I would tell them to go for it.

One side of our house faces southwest and there’s a patio out there. In the summer, masonry on that side of the house gets hot and radiates heat from the direct sun and we wanted to keep the direct sun off the house and off the patio where our cable is. We had a mixed interaction with the SunSetter Awnings salesman though. He was okay but he knew that there were only limited outlets out there to plug into and there were already claims on available outlets which were in a little hinged outdoor junction box. He said that it was not gonna be a problem but it didn’t fit well and there was some argument about what it would take to be able to plug it in.

I built a new home and it's a small one. We have a small patio and it faces the sunset. It's high sun so I knew if we would sit out there in our recliners, we'd need a SunSetter. I liked their reputation. They had great people too. I had the people that delivered the awning install it for me. They bent a socket and their guy told me to get my builder to give him a price and he'd replace it for me. But the builder said, "As little as it is and where it's at, I wouldn't mess with it." We left the socket there as it would have been a lot of work to take it down and I'm okay with it. I love our SunSetter and I have told a lot of people about it. Everybody who has come said it was nice. When it's very sunny, it's too hot to sit out there in the patio and the awning makes it a lot nicer.

My girlfriend has a SunSetter awning too and she likes it. My experience with the SunSetter's team was good. Their professionalism and knowledge were fine. The awning I got is motorized. It is beige and maroon, plus little green stripes and white on it. However, my husband said that the awning is misleading on size because they advertise it all the time on television for only $500. But we came along and ended up paying $2,700. Other than that, everything during the installation went smoothly. The house looks nicer from the outside seeing my awning.

I wanted to get an awning in before the winter came in. I got a motorized SunSetter awning and it should've been bigger. SunSetter got somebody from Houston to come out and install it who was professional. Spring is just coming up and the weather is still kinda wintery but there have been a couple of days that have been nice.

My back deck has no shade whatsoever. I decided to purchase an awning and a representative from SunSetter Awnings came. He measured stuff and told me what it would cost. I chose a motorized awning that is brown and beige in color. The installers came out here, introduced themselves, and they did their job.

I wanted SunSetter before. I can't go outdoors. I'm diabetic and too much of the sun is not good for me. I wanted to block the sun so I don't get too much of it inside the house and on me. I bought an awning from a guy in the neighborhood but it was not what I wanted. I went through two years. There was a company where I told their guy what I wanted but he didn't give me that. He gave me a short awning which was a really stupid move on his part. I saw a SunSetter advertisement on television and I had to call them up. Two very nice men came. They were excellent and they did a beautiful job. They were very professional and they showed me how to adjust the awning if I have to. I'm 82 years old and I'm not getting on a ladder.

SunSetter fits the purpose I wanted better and my meeting with the salesperson went well. However, from that meeting to installation, it was a bad experience because the awning didn’t show up on time. They also sent the wrong one and they didn’t have the right bracket. It was a nightmare. But when the installers came out, they did a good job and I had no problem with them. I am fairly satisfied with the product and it works okay.

I needed an awning and the local guy here has been advertising SunSetter Awnings. My experience with SunSetter has been fine and the guys who installed it did a great job. They kept on top of things so it was good. I got the top-of-the-line awning model and it has the remote control. It is beige and it matches the house. I would tell my friends to buy one too.

I purchased a motorized awning from SunSetter. My purchasing experience was fine and the team there helped guide me. They explained everything thoroughly and I didn’t have any questions afterward. I had professionals install the awning and it was a fine experience too. They followed up very well and did it all in short order. They showed me how to use it as well.

As it was awfully hot behind my house, I decided it was time to purchase an awning. Sunsetter’s team came and gave me a demonstration of what the awning was, how it worked and the colors that I had to choose from. Everything went fine. After I chose and ordered the awning, the installation team came and installed it. The quality of work they did was excellent and the awning has been up and doing well ever since.

We had a house fire last year, and on the back porch, the sun was too bright. We like the idea of the awning going there, and we decided to go with an automatic, tan stripe SunSetter awning. Their people came and installed it when we weren’t home and we would have been here had we known they were coming that day. When they put it in, our porch wasn’t totally in yet, so I don’t think they were thinking about how it was going to the back porch.

I wanted an awning and heard about SunSetter Awnings through commercials and brochures. A salesman from SunSetter came, looked the situation over and let me know what was going on. He was good. I was supposed to have a 20-foot long one but I wound up with the 12-feet awning. The door opening would've been in the way. So, I got a little umbrella on one side to keep the rest of the sun out. That worked out good. I had a good installation experience although there was a little problem. The initial guy who came here to work on it was a bit skittish about the way the house was built. So, SunSetter brought out a technician who knew what he was doing. He came and was a crackerjack. Everything sits in there nicely. I had a great experience with SunSetter Awnings. They're a great outfit and their reps are all professional.

I researched this product quite a bit after trying other methods of shading our southwest facing rear deck with temporary and fixed structures which all had weather issues sails and canopies. A motorized awning with automatic wind protection seemed to me to be the best option short of a project to enclose a portion of the deck and modify our roof line. Awnings have some weather limits since they are not intended to be load bearing structures. But within those limits they could economically meet my need. To find out if this could work for you.

I needed an awning and I wanted one that was retractable. So, I looked up on the internet and found SunSetter. I purchased from them the motorized awning that has a remote to it and the awning can be manual too. I had their installer install it and it went well. However, I had a bit of trouble with the financing because when their reps came to the house, they promised 12 months, no-interest financing. And when it came through, it was six months, so we had to cancel the whole thing and start all over. The financing part was a bit of a hassle but as far as the product, I'm fine with it and it has been good for me. I am very pleased with SunSetter.

I wanted an awning to cover my window from the sun, and I kept seeing advertisements on SunSetter. I had to be out of my mind, however, to pay $3,300 for an awning. I wanted to buy it, but I shouldn’t have paid $3,300. The installation was all right, but it wasn’t anybody that you recommend because they wanted $700 to do it and I got it done for $250. I got the automatic awning, but the automatic part has never worked and I can't get it to work. I put batteries in the little motor area and shake it, but the awning still doesn’t come in. I haven't tried calling SunSetter about it though because their guy was the one that wanted $700 to install it. Nevertheless, I'm happy with the awning, and I'm satisfied with it.

I have a porch that turns into molten lava every day and we looked at a whole bunch of different awnings. We figured that we would go with the one that seems to be well-engineered and thought-out for a major addition to the house and SunSetter was a little bit more in their premium and in the end result. The dealer we purchased it from took the money, screwed it badly to the roof, and has vanished. They didn’t communicate diddly-squat and has refused to return calls but SunSetter has been doing a great job to plug the gap. SunSetter has been fabulous and they’ve been trying to rectify what the dealer screwed up. We’re in Illinois and at the beginning of next month, the weather will be such that I’ll go out and fix it and we’ll be able to use it.

My backyard was a hellhole and my wife kept complaining that she needed cover on the deck. Name recognition made me decide to go with SunSetter Awnings. Their team was really wonderful to work with. They are a family company. We had gotten a really good remote controlled model. It was custom and when the installation team got it, they put it up really quickly. And in no time, we had the pleasure of having a cover in the backyard. We had been able to sit out afternoons during late summer in the backyard. We enjoyed it straight up until it got really cold. It was a pleasure just having the awning.

The sun shines in our back deck and we decided it was time to purchase an awning. We received the information about SunSetter Awnings and then we looked at it. Their team members were very good. We got a big automatic awning. We had to get a new unit because the one didn’t work and we had to wait. After they got the new unit, the installation was okay. SunSetter needs to find a better way to deliver the awning to the household because my 16-foot thing is too heavy for me to carry, and the guy that bought it out couldn’t do it by himself. But other than that, I’m very satisfied with SunSetter.

SunSetter Awnings did a great job, and we're very happy and satisfied. The guys were very nice and they went out of their way to make sure everything was right. We got the eight feet motorized awning and although we haven't tried it with all the winds we had this winter, it stayed up so that's a good sign.

SunSetter was installed by a local company here in Warren and they were great. They explained everything and put the time to get the job done right. I have the awning over my outside big porch and we have the lights underneath it as well, so it really sets a nice mood in the evening. It also cools the room that it's attached to. I've already recommended SunSetter to several people.

My patio is in the sun from 10 o’clock in the morning until the sun goes down. With the other companies that I found, I would've had to arrange for someone to install an awning. It took me quite a while to get somebody call me back, but then as the SunSetter rep said he would do, he delivered it, took away the packing that came with it, and installed it. When a representative came here and measured, I had already decided on what size I needed. He then verified that my measurements were correct, and he explained what all the charges were and what he did, and that suited me fine. I haven't had a chance to use the awning much because it was put in late in the season. It's automatic and it has a crank so that if the electricity goes out, I can always crank it up by hand. SunSetter has a good selection of colors too.

SunSetter referred me to the local guy because we are older and couldn't put the awning up. The local company took care of it then. They were supposed to come out and then, it didn’t come in. It was kind of a hassle for a while but we finally got it towards the end of the summer. It was six weeks before the awning could be delivered. I would call and they would say that it was still backordered. So, we had to wait as well as the company that was putting it in. When we finally got it, the local company was backed up and it took a while before we got the thing up.

Ordered and received SunSetter awning and very pleased. However, we were to receive a winter cover and as of now not yet. Installed awning in August, and now we are in March. Been told different stories and different times when they would be available. So much for the Good Housekeeping magazine deal of approval.

I moved to a new home that has a deck and the deck faces the east, so I would get the morning sun and I could not use my deck until about 3 o’clock in the afternoon. SunSetter Awnings comes out of Green Bay and they came down and talked to me and showed me their catalog and I decided to go with them. I got a striped gray and black and white awning. It has a remote to open and close it and it has a gadget if the remote is not working, that I can open and close it by hand. I had the awning installed last fall and SunSetter did an excellent job of installing it. They were here when they said they would be here and they cleaned up. The awning’s quality is top-notch and there’s a ten-year warranty with it, so I should be good for the rest of my life. I’m totally happy so far and I would recommend SunSetter Awnings.

My sister got an awning about four years ago and she liked it. I got to see how it operated. I have a large patio behind my house and instead of building a porch, I decided to put up an awning. I wanted to be able to sit out in the rain. The SunSetter reps were all excellent. The man that owned the place was very nice. He came and visited me. We sat down and we talked. The two guys who came and installed the awning were good too. The cost of the installation was outrageous though. They charged $600 to install it and it took them about an hour and a half. It was a little overpriced but they did a good job. They explained it to me in detail and I was pleased. A SunSetter awning is a fantastic idea. It’s good quality and it would serve the purpose that anybody would want to shade their patio.

I needed an awning over my garage because I couldn't get in there. If I'm walking out there, the sun would be on me morning 'til night and it would be hot. I ordered an electric awning from SunSetter. I asked them to install my awning when I was ordering it but then they told me to find someone in my local area. They told me that they didn't install the awning themselves. Also, when my SunSettter was delivered by UPS, the box itself was broken in the middle. When they sent the cover, they threw it over my fence. It landed across something that was there and so the box was bent a little bit. That time, I shoved it inside the garage. While I want to put it up, SunSetter didn't send me an installer.

We bought a new house and were building a new deck in the backyard. The south-end of the house is in the sun all day, out the deck. SunSetter Awnings' reputation made us use them. Our experience with their sales team was very good. They made their schedule flexible for when we were available, which was nice. The awning we bought extends itself and comes back in. And it has a little remote control for it.

A friend of ours got an awning over their new patio, and it seemed nice. The shade and the price were good, so we decided to put one over our paver patio. The sales rep from SunSetter was very cooperative and really accommodating. He didn’t try and oversell anything, and he actually advised against some things. He spent an hour with us, and then he did the installation himself with another person. Then he called back and asked if everything was okay. I had a neighbor who oversaw the installation for us, and she said everything was good. By the time I got home at the end of the day, it was all done.

The sun was right around the patio area and I needed to keep the sun off. I saw an ad and called SunSetter Awnings. My experience with their team was great. They were very professional and did exactly what they said they'd do. And they recommended that cover I bought. That was a good deal. A couple of guys installed it and demonstrated how it worked. I bought a motorized awning and I'm 100% satisfied with it. I would highly recommend SunSetter Awnings.

We first had a SunSetter awning over from 2008 and it lasted good so when we wanted a motorized we also got one from them. There’s a lot of difference in price as well when I checked around. The installation was kinda hard, but me and my boys did it and it went good. We got a 15 foot deck and with the awning we like to sit out there. We also eat out there a lot.

The sun hits our back living room and we have grandbabies. I was trying to make a place to shelter them in the summertime and I decided to get an awning. The SunSetter sales guy was awesome. During installation though, we just stood out there and wanted to understand it, but I could tell that the installers were in a hurry and wanted to get the awning up and go. Still, it was fine. I got a remote awning that goes away from our house and it’s gray.

We had awnings that were pretty bad. They were rusted and there was a lot of rot. I went with SunSetter and my experience with them was the best. We called them and the rep came out, was there on time, measured everything, sat down, laid everything out with price and we ordered it. When the awning came in, he called us and said, “I can do it these days,” and he did it. He was clean, neat and very professional.

I went for a SunSetter awning knowing their reputation and so far, I've had good experience with their team. I got a blue and white motorized awning and its installation was very good. I have it on my patio and when I wanna use it, I open it up. I'm very pleased with it.

I liked the fact that you could raise the SunSetter awning and lower it whenever you wanted to, and you can let the sun come in my living room in the winter time versus a permanent-type awning all in wood. I called, they sent me the information and had the name of the installer in the neighborhood, who was great. The only problem I've had so far is the birds sitting up there and pooping by my entryway. I put up two rubber snakes from the dollar store and it's fine now. I've already recommended SunSetter.

We had moved in to our new house and it was really sunny. There was always sun at the whole of the back. I’ve seen SunSetter around and we really like the quality of the awning. The team members from SunSetter told us everything that was going on and what we needed. They helped us with the color, they were quick in putting everything up, and they were always available. The installation went quickly and very well. The installers were exceptional. Our awning is electric and it is automatic, and it changes the appearance of the home for the better. We are also able to sit outside a lot more, which is really nice. Our experience has been excellent. I told our next-door neighbor that they need to purchase one and they did.

The SunSetter awning was put up at the end of the season and we didn’t get a chance to use it much, but it seems to be okay. The installers were in and out in one day. They did a great job.

We'd wanted an awning for a long time and had been looking at SunSetter Awnings for about 10 years. Finally, we got the green and tan motorized awning and it's 8x14. Their team was always on time and they did what they said they were gonna do.

I tried calling awning companies three times, and all the numbers I dialed are with SunSetter so I assume that maybe this company is the biggest company around this place. They came to install the awning, and they never mentioned that they are also installing lights. I’ve learned from other people that there should be a light with the awning. During night time, there’s a problem. Other than that the installation was done well.

Our back jet pool area is on the west side, so it's a lot of sun in the afternoon. I purchased an awning from SunSetter, being the only awning brand in my area, and their team was very good on me. The salesman that came out answered all the questions, and he did a very good job. The installers did a very good job also, and they explained everything once they had it up. They asked if we had any questions and gave us contact information if we had any later on.

My awning is gray and motorized. I liked it when I saw it so I bought it but because it was already in the fall and it was getting cold out, they couldn't show me how to run it. So I'm waiting for the spring then I'll call them up and they can come and show me how to operate it. But I like it a lot. It shades you from the sun and it's a good bargain.

We have a pool and our backyard doesn't have a lot of trees. We needed some shade so we ended up purchasing an automatic awning from SunSetter. We were fine with the color choices. However, the cost was a lot higher than we thought. We were disappointed in what the ads were advertising compared to what it actually is. In the ads, the cost was $600 and they were affordable. They showed the electric one and those are a lot more expensive. We ended up paying $3,700 for it. But so far, we haven't had any problems with the awning. Fall was windy so it worked so great on closing itself. While I recommend Sunsetter, I would do it with caution because it would be compared to the ads.

The SunSetter team did a nice job. They installed it in one day but had a little problem ordering it. I had been given a time frame though and they were within it. I bought a 14-foot electric awning with a 10-foot 3 outreach. It's green and white. I've used it in the fall and I have been well satisfied with it so far.

I lived in New York and then I moved down on North Carolina. I've had an awning before and I want to get a SunSetter down here, too. The interactions with SunSetter's reps were efficient and the installation of my awning went well. The installers were out and done in no time at all. I would tell others that I'm very satisfied with the awning from SunSetter and I'd buy another one.

I was looking to see what was out there and saw the capabilities of what the awning had. And based on that analysis, I decided to go with SunSetter Awnings. I purchased the awning from Bristol Windows and Awnings, a company in Rhode Island. They did the install and it was a very pleasant experience. The installers came on time and the installation was very quick. The awning was installed on a home under new construction, so it went up in the squall. We haven't had the opportunity to use the awning yet, but when I bring some folks over and show them the house, we go over and extend the awning and the design seems to work out. I'm pleasantly happy with my experience. My brother-in-law has an awning just down the street from me and he is very happy with it, too. Hopefully, my experience will be just as good as his when I use it full time during the summer.

I used to take care of a guy who went through SunSetter, and when I decided to purchase an awning for my porch that was too hot, I went with SunSetter too. The way that the rep described everything was good and it didn't take them forever to get the motorized awning up. Plus, the people that put it up were friendly. It's just that, I didn't like the color. I wish it was a plain color, and not stripes. Still, I like its quality and the shade it provides.

My in-laws got SunSetter Awnings and the product looked good. I gave SunSetter a call and their installation went well. While there were a couple of issues, they fixed them in a responsive manner. So far, I am satisfied with the awning. It does what we need it to do and it works great for us. There's some room for improvement on the communication side between the installers and the company, but I would highly recommend them. In fact, I've already recommended them to a coworker.

Our back deck is sunny. We made a call to SunSetter and purchased a motorized awning. We also got the protection for it and the extra plan so when the canvas goes bad, we can get a new one. Also, we got lights and a free grill. Everything was good when it comes with the interaction with the reps. However, the installation was a little harder because I couldn't help my husband as much as he wanted me to. Still, after a few days, we got the awning up. Since then, everybody who comes here thinks it's nice.

My experience with the SunSetter Awnings team had been very pleasant. The representative that they sent out to give us a price quote and to go through all of the details that are involved was very courteous. Everything he said came to pass with the exception of a couple of add-ons like the wind sensor that wasn’t in the packaging when it was delivered but we got it later on. Then, they installed it the way that they said. It went up easily and quickly. They cleaned up really well too. Everything was fantastic and the product is fine. This is the second year that we're going to use it. I've still got it covered up with its winter shielding, but other than that, I've got nothing bad to say about it. I'd recommend SunSetter to anybody.

Some people in the neighborhood had SunSetter. When we had our awning installed, the team who came out were very efficient. They were polite and helpful as well. In addition to that, they answered any questions that we had and got it up in record time. So far, we're satisfied with the awning from SunSetter. I would recommend them.

Showed up when they were supposed to and it didn't take them an hour to do the installation. The pricing was a bit misleading though. I was led to believe that I was gonna get the awning for $900. Also, they had to come back about two weeks ago to make some adjustment. The awning wouldn't open up level. It’s lower on one end than the other but the tech adjusted it and he showed me how to do it.

I like awnings. They're pretty and I enjoy them. I received a catalog from SunSetter and I had them once before but its hold got knocked by a snowstorm. I then decided to get another one and I ordered a motorized unit over the phone. The team that was supposed to come to install the new unit was terrible. They told me they were coming but they just made a big joke out of me. I got poor excuses from them until it made me wanna scream whenever I thought about them.

We're on a condo complex and my wife wanted an awning on the deck so we can entertain. Our purchasing experience with Sunsetter was very good. They were very friendly and they did everything in a timely manner. The awning was installed quickly. We got a motorized awning and its quality was fantastic. I like its wind sensor which actually worked. Anybody who is exposed to a lot of wind should really look into that. It's more costly but I think people should get it because if the arm snaps, or something rips, then the awning would just turn into a costly thing. If the wind sensor goes off, then it really shouldn't be out.

I have purchased 3 Sunsetter Awnings in the past 18 years. Large one attached to my house partially covers my desk. Worked great and then damaged during Superstorm Sandy so I replaced it with another awning from Sunsetter. I also have an additional free standing unit I use at a vacation home. During recent renovation work a small part was damaged and needed replacement on my home awning. Trying to get the replacement piece from Sunsetter was a horrendous experience, several frustrating phone calls later and I finally gave up.

Our awning had been up there for about 25 years and needed to be replaced. It was a SunSetter and from the experience we've had with them, we decided to go with the company again. We purchased a motorized unit in pretty much the same color that our awning was and the people were very nice. The installers who came out also knew what they were doing and so far, we've been very pleased with the awning. The sun is coming up quite low on the horizon so at the present time, the awning is working well to keep the sun out of the house. We would recommend SunSetter Awnings anytime.

I saw SunSetter Awnings on TV and their service was great although I am dissatisfied with the price. The awning is very nice but it creates more heat underneath it.

I found that the SunSetter awning was gonna be what I was looking for when their representatives came and talked to me. They were very good and they knew what they were talking about. They had my son come and talk to them. They made it convenient for me to have my son there so that they could explain everything to him. I wanted the awning put in the right way and I had it done by professionals. The installation experience was fine and everything was good.

I needed an awning as as a replacement from hail damage and I purchased from SunSetter. The rep was very nice to us, knew his product and did the best he could to take care of us. We upgraded some things, and he knew right away the first time he came in that he ordered the wrong one. So he had to reorder it and it took another six weeks. Still, he did a great job. During the installation, he put it in and showed us how to work it. He also gave me his number and all the information I needed. If I had any questions, I could call him. The quality of the awning canvas is nice and I'm happy with it. I like that this awning is lighted and it has a wind sensor, unlike our last awning which didn't have those features. SunSetter is a good option to look at. I'd go back to SunSetter Awnings.

I’ve had a SunSetter awning and I bought another one. Their people were really nice, considerate, and great. I have the awning over a deck off my kitchen and dining area and I'll either have it out if I wanna block the sun or in if I want the sun. I sit out there and eat breakfast and lunch when the weather is just right, and sometimes, I would also eat my supper there. However, I don't know how many times SunSetter had to come out because of the attachment that will automatically bring the awning in if there's high wind. They couldn't seem to make it work. They would put it on, it would work once, but once they leave and I would try to do it, it wouldn't work. It's annoying but SunSetter would come back when there's something wrong with the unit so it isn't their fault. I would recommend SunSetter Awnings.

We thought that purchasing an awning would be something nice for our patio and we went with SunSetter as they were reputable in all the ads. However, I was not very happy with the situation and I don’t know if I would even recommend SunSetter to anyone else. I was supposed to get a canvass cover for the awning which was part of my purchase pay but they said that they were out of production. Our dealer couldn't give me an answer and I can’t blame him because he just does the dealing.

I have one SunSetter across my living room sliding glass doors and I also have a patio out there. And when I put my brick patio in, I called them. All I needed was somebody to come out and give me an estimate and measure it. They told me to call David, an authorized SunSetter dealer. He came and was very good and polite. The gentleman had a man that apparently installs SunSetter awnings and he was on the West Coast, but he came over and took care of it so I'm very happy. I got an awning that goes out over the patio when we eat out there and it shelters the place. Plus, it keeps the living room cool. I don't have any drapes or anything. It's a dark green color and I have a little thing that I use to crank it out so no problems. Overall, SunSetter is excellent. If I decide to put one on my kitchen window, I will call them.

SunSetter is the only awning company I knew about. We got from them a 20-footer awning. It is motorized and got the wind sensor. It is brown and white striped. The only thing is that there isn't a lot of height so we can't put it all the way out. As long as they’ve got the height, they’re worth looking into. It's also a little on the expensive side. Other than that, their team was very good. We're happy with the awning and it was a good experience.

A friend referred SunSetter Awnings and our experience with them was very good. They showed us all our options and we chose from there. The rep came up with what the best option could be and we worked from there. We got the solid-color-gray awning with the remote control and they look great. SunSetter did the installation and their reps were really good. We would refer SunSetter to others.

I had a great experience with SunSetter. The guy who came out to do the sales was fine. We picked out what we wanted and got the awning in blue and white color. It's electric with a remote and has lights. It's also 20 feet long that goes out 11 feet. The installers came out, did the installation and they were done.

We have 13 impact windows and it's hot so we called some blind companies out here but they couldn't screw into the doors. So my aunt recommended trying the awnings. My aunt and uncle had ordered so many types of things in their house from a company and said that Richard, their rep, was good and that I should call him. I called Richard and he had a couple of different brands wherein he recommended SunSetter. He said it was the best. Although I should've shopped more, he gave us a great deal. He came highly recommended and I trusted what he recommended.

We enjoy our SunSetter awning. Compared to other awnings, they were the most recognizable and they stood out. Their rep was very friendly and informative. We purchased a motorized awning. It has the LED lights on the railings, it's just one color and it looks really nice. It looks richer because it doesn’t have all the little rows like a trailer awning. It's attached to the roof and the people who installed it were very nice and professional. They showed me how to operate it if I had to do some different things to it. We're in Washington State and we haven't really been outside, but we're looking forward to being able to use it in the summer months. I'd tell others to go for SunSetter Awnings too.

I got a 16-foot motorized awning from SunSetter, which covers three glass doors, and they did well with its installation. They came out, did the job and they treated me well. I’d recommend them to anybody.

My experience with SunSetter Awnings has all been positive. We had a SunSetter before for 15 years and we had a tree fall through the house and destroyed the SunSetter, so we bought another. The reps were friendly and efficient, and they were done quickly. The quality of the awning is as good as the one before and it has the same pattern and color, and we like it very much.

I used SunSetter on another project and it seemed like it was an easy operation. I went to their website and then I got a local vendor, MooreShades4Less, to run the process through and everything was very smooth. We were able to get coordinated with some of the electrical stuff. I got a 16 feet wide, 13-foot deep awning and it is in one of the upgraded finishes. The color is Eastridge Cocoa. It’s tan with a stripe and it looks sharp and fantastic. We’re still trying to paint the house but it has been raining. But once we get the house painted, installation should be a breeze. My experience with SunSetter was fantastic. I like the materials, the motor and all the options. Everything seemed to work out well.

The SunSetter installer, Frank, was very knowledgeable. However, he has been doing his job for years but he didn’t show up the first time and I didn't like the installation. There was this piece of wood that comes down from the roof where he attached the awning and the rest of it was all brick. He left a long wire that was flapping in the wind and I was annoyed. I didn’t want this and when he was putting the awning in, he said that he couldn’t attach it to the brick.

My wife saw SunSetter advertised at Costco and they had a good deal. The awnings team did a good job, but we had a minor glitch with something that was supposed to be supplied with the awning. They later said that for some reason, they couldn’t do some side shades. We went back and forth with them and they talked to the installing guys and the manufacturer. They were able to work it out between them and provided the item they were supposed to, and we were happy with it. We have the automatic, motor extended awning that is two 12 feet and one 15 feet wide. We got it to protect the house against the sun coming in during the summertime so we expect to use it a lot more in the summer. Overall, we're happy with what SunSetter did.

SunSetter Awnings has been around for a while and we've seen the commercials. They must be doing something right. We figured we'd give it a shot. A guy came out and measured. He was cool and right on time. The same thing with the installer. Everything was perfect. It would have been nice if the awning was a little bit cheaper though. It is gonna be used regularly. We need it for a little thing called shade for the summer. The back of the house faces south and it would get full sun load. The awning will take care of the sun load, which is great. Other people should go for SunSetter Awnings.

Our deck gets so hot in the summer. Nobody can stay out there. I didn't want to spend the money to extend the roof, and it might not have worked anyway with our house. We get a terrific wind when we have wind back there, and a temporary tent-style spread wouldn't stay put. A neighbor down the street had an awning done, and we went and looked at his. We were impressed with it, so we decided to do it as well.

I have a large patio and a pool outside of my kitchen. I wanted cover there so that I could put a table and some chairs. I decided on an awning and called up SunSetter. Their rep who came out was a nice person and we made an agreement. I got the biggest awning that they had. It was motorized and multicolored. Thereafter, I had SunSetter send out somebody who knew how to put it up. Two young guys came and did that. I gave them my check and I asked their guy if I am gonna get a receipt for paying. He said that they don't give the receipt but then I would get something in the mail in a couple of days that would describe the maintenance of the awning along with the receipt. However, I never got anything from anybody. Still, when they were done, it appeared to be put up okay.

The townhome has a very small terrace in the back. I got a SunSetter awning installed to maximize the use of the terrace and also for privacy because there's an apartment building behind us, that's above us. However, during installation, some wires got crossed. They were installing my SunSetter on number three unit instead of number six. It was an honest mistake but they should've made sure. I don't know where their communication got broken down but we caught it and they were really nice. The guys didn’t grouch at me and just did the job. We've had hiccups with our experience but it has been overall okay. I would definitely recommend SunSetter.

I saw the SunSetter ad, sent in for the information, and then, I went ahead with the project. But it took too much time for them to start the project and it's not completed yet. Their installers are waiting for two parts. This has been going on for five months now. They said that they’re gonna have a person by a couple of months. I am very upset with that.

I purchased 2 solar powered shades and one manual shade in 2015/2016. I love the shades, they do exactly what I want them to do and the solar option was great as it kept me from having to run electric power to the shades. However, as I found out a year later, the solar panels stopped working on both units. The solution from the factory is to charge me, at that time, $100 each to send me the panel, me install it, and return the old panel to them.

I wanted to purchase an awning two years ago, and I could not until just lately. SunSetter is the only company I know and purchased the awning from them. I had a fine interaction with their sales rep. He was so kind and wonderful on the phone. But it's winter here and the awning wasn't installed yet. If someone asks me about it, I'd tell them to get one if they can afford it. I got one anyway although I can't afford it.

I was adding a deck to my house and I decided to get an awning. SunSetter was convenient. The awning was installed and it seems to be operating okay. It's great and the concept is good.

I retired recently and I didn't want to be stuck on a new car payment. Since my car is in good shape, I had it repainted. All the dark colors such as gray, maroon and black are all fading and didn’t last. Also, the summers are longer and hotter, so I wanted an awning for the front of my garage. I got the biggest one they got to protect my car and my wife’s car. It’s 20 feet wide, and then 17 feet comes out. Aside from the paint, it protects the interior too because the sun did a lot of damage. So, I got it for the summertime only. I have seen SunSetter at Costco and in TV and the two guys who came out were cooperative, nice and friendly. I had no problems with them and they did everything I wanted. Everything came out good and I’m happy. Everything went smoothly and they did what they promised. Also, they gave me the Costco discount which was a big help.

We got a reference from a neighbor for SunSetter awnings. We have two awnings. The awning upstairs is much smaller than the other one and it doesn’t have an issue with coming in whenever it’s really windy. The other awning is a bigger one. When the arm of that bigger one broke during a windstorm, we told SunSetter about it and they said we had a limited warranty and we had to go through our insurance company which we did. We then just went ahead and got an awning through SunSetter again, but this time it was with a full warranty. The installation was fine and I’m hoping that the quality of is good.

I ordered and had installed an awning back in August 2018 and was told that I would receive a free cover. When the installation contractor arrived, he did not have the cover, and told me it was on back order. After contacting him several times, he told me I didn't want it anyway because it was garbage. I told him I did want it. He then told me I had to contact Sunsetter's directly because there wasn't anything else he could do for me. So I proceeded to contact the corporate office several times. The person I spoke to on the phone was very rude and told me I had to contact the installation contractor because there was nothing SHE could do for me. I finally reached someone at the corporate office who promises to send me the cover right way. That was over a month ago, and guess what? NO COVER YET! THIS IS COMPLETELY UNACCEPTABLE! I am hoping that this message finally gets someone's attention so I do not have to take my complaint further.

I found SunSetter's customer service to be extremely business-like and very easy to do business with. The first installation of my awning was a disaster. I was given the name of an installer who did not install and subcontracted to another outfit. That other outfit was horrible. I refused payment on my credit card for these people. I then got an envelope with a SunSetter-approved installer’s phone number so I called them. They came very promptly and they said that everything was all wrong with the initial installation. The bolts used to install the brackets were wrong. The device that senses the wind and retracts the awning was wrong. The awning itself was ripped. They rectified all the things that were wrong. My awning has been installed and it’s entirely satisfactory. I would highly recommend SunSetter and also the second installer I got. I would warn others against the first installer I had.

I have a condo and I have a small deck. There’s a wooden deck over the top of mine and I could not go out there on my deck and relax without the rain coming through and all the dirt from on top. A neighbor had a SunSetter awning and was very satisfied with it. The awning looked very nice to me and I’ve seen the advertisements many times for many years. When I got an advertisement in the mail, I called the number. The customer service team were the Gibson’s and they were very extremely nice and explained everything very well.

Can't get my money refunded or awning installed properly. We have still not gotten everything we paid for. And have been denied any solution. We have called and emailed numerous times. We have tried everything from calling the manufacturer to the owner of Total Home Solutions who did the installation.

I've had a couple of friends that had SunSetter and we wanted to get one. We have a pool in the back and we wanted an area there shaded. When I ordered my awning, I got the automatic sensor that rolled the awning up in inclement weather, and I never left it down. We went away one day and a thunderstorm came up. When we got back, the awning hadn’t rolled up and it was collapsed to the water and was broken. Then, when I called my guy that we bought it from they wouldn’t stand by it, but they compromised with me. They said I've had to pay $365 to have it fixed and part of it replaced. So, I had that done and I paid the money and got another awning out there. I thought that was a bad deal, but that was the best that they gave me.

My husband usually does the grilling outside but the portion is too hot so I decided to get an awning. The installation team set it up. My husband was on his trip that time and when he came back he was so excited about the awning. He said it's very nice and he can't wait for the summer.

We built a deck on the south side of our house this summer and it was too hot to sit on there without any kind of shade and we couldn’t put a roof over the deck, so we just decided to do an awning instead. I read the reviews online and decided that SunSetter Awnings sounded like a company to go with. The guy that we purchased it from was very helpful and the two guys that came and installed it were here and gone in two hours and everything was ready to roll. We got the motorized, extra-large awning and we have no complaints about the quality. I’ve told multiple people that we have a SunSetter awning and that it is really good.

I figured that an awning was less expensive than adding on a whole screen and porch. It just looks easy to operate and easier than buying a gazebo-type canopy. It also adds some environment to a plain deck. A representative for SunSetter, who was a with the third party, came out. He was very nice, was easy to deal with and was fair. He also happened to be a contractor-installer with the third-party company. He and his team installed my awning.

When I was doing some extension on my patio in the back, I saw that some neighbors in my community have awnings. I decided that that was good for me and so I got a 10 x 20 motorized unit from SunSetter Awnings, which has LED lights as well as a sensor. I would highly recommend SunSetter. Everything from the sales to input was really great. The team was here when they said they were gonna be here, did what they said they would do, and did not leave a mess. They were also timely. I'm using the awning to block the sun so that my dog and I can go out on the patio and sit and enjoy it.

I had an aluminum rollup awning for years and it was pretty well worn but they don’t make those anymore. When I saw SunSetter's ad on TV, I thought I’d try it. I had a little problem to begin with though. I ordered it in July but it was lost in transit for a month and when it arrived, the package was damaged. So I had to reorder and it took three weeks again. It wasn’t SunSetter's fault that it got lost in transit. That was UPS. But the whole experience was quite troubling. It took me two months to get the awning in the house and it got here quite late. It was in the fall when the weather was changing already.

We've got a deck at the back of our house that faces the South, and we wanted to get a SunSetter for it. We saw the ad on the television and called them. They said that they would be sending a rep from Jacksonville, North Carolina, but we're in Kinston, North Carolina. They sent a rep over and we showed him what we had. I asked him if he was sure that the SunSetter was gonna work. I said to him that in the morning at 9 o'clock, the sun comes in from the East, and there’s sun on that deck then. At 12 o'clock and at 5 o'clock, there’s sun on that deck, only in a normal Daylight Saving Time hours. He agreed, so I got a 14 x 11 x 4 XL with the motorized motor. He knew we had the storm coming and it delayed the installation of the SunSetter when it came available because it went back ordered. They told me that the sample that we picked out was one of the popular samples, so there was a delay in actions.

Don was the one who did our first SunSetter awning and the job was great. He sent a couple who put it up and they were fabulous. It was wonderful and we never had a problem for five years. But it got within a fire so we were replacing it. We got an 18-foot one rather than an 11-foot. It is motorized and it’s the same color as the last time. It’s like wheat with the stripe in it.

SunSetter provided great options and dealing with them was fantastic. Their rep, Jonathan, lives in the same city as I do and he is really good. He told me about the hurricane down south and how it delayed the people who manufacture the fabric and slowed the orders down, which I completely understood. So everything is going fine and we're just waiting on the proper time.

I have a backyard and in summertime, the sun comes to the back mostly, so I needed an awning. I had two choices and the other company didn’t call me back, so I went with SunSetter. When the agent came I told him that I want to put in something to prevent the rain from coming in. It goes to the back of the awning. But he didn’t give me that. Then finally, he gave me one but now it’s very hard to put around and I don’t know how they are gonna install that thing. The agent was irresponsible because he didn’t call the company when he was supposed to. He only called after two weeks. I had to call the company because I paid him and he cashed the check the next day but when I called the company they said nobody placed the order.

I ordered a SunSetter Retractable Awning and the company gave me the name of an installation company, Kapstar LLC, as they don't install their own product. The president of the company came to my house. Discussed installation. I told him I had outdoor furniture that I needed protected from the rain. He told me where the proper place was to install the awning. His installers were 3 hours late, he was not there for installation, it had started to rain. The awning was not installed properly and water was pooling up on the awning. The water did not drain off the awning. The installers kept poking the awning with a pole to get the water off and said, "That's what you have to do," they would not correct the problem and kept asking for the rest of their money.

I just had my deck painted and it has been so hot there. I called SunSetter Awnings and they were very nice. They did all the measuring and they came to put it in. They were able to install it in about two hours. It's an 18x10 motorized awning in white and green color and I just push the button to use it. I like its quality very much.

I've been wanting a SunSetter for years. I was watching their advertisement one night and decided to order one. This was after I retire where I can have a chance to enjoy it. I like the automatic version that they have, the one with the remote control that when the weather gets bad, it'd detract by itself. It would come in and out, it wouldn’t be just constantly in the weather. Everybody at SunSetter was good. The people that installed it explained the operation and everything about their service was good. I haven't had the opportunity to use it yet, but it'll work out for my needs.

I live in a subdivision that has an HOA and they allowed me to put in a permanent type of glass covering. I needed a sort of shade so it would deflect the sun that was coming to the dining room that I have around sunset time. And in the fall, it’s an ideal thing to go out there and have some breakfast or barbecue. The shade would also deflect the sun so the heat wouldn’t get into my sunroom. The team at SunSetter Awnings is very helpful. They helped me pick a style out. My installation experience was very good. There were two boys that came out to do it and they installed the 12 foot wide by 10-foot awning efficiently. They ran a line down to the outlet for the remote control. The awning is sturdy. It has an electric motor that lets the awning retract automatically. It has some sort of an electronic eye that measures the wind, and if it’s too windy and I’m not in the house, it picks itself off.

Updated on 06/07/2019: Wrote a review last year after the awning showed up in a packing tube that looked like it had been run over a few times (not SunSetter issue), and the cover and hardware were not in packaging. Their solution was to send new mounting hardware for the cover so the installer could get it installed prior to the awning going up. Long story short, that was a year ago, a year, and they had told me the cover was being “redesigned” and would ship in November. The next info was the cover would ship in 2019 and the hardware that was installed may not work with the new cover. Doesn’t matter because here we are a year from this starting and no cover, no communication. It’s a cover, not a highly technical product, a year?????

The person from SunSetter who came out to show us samples was very professional. He also came out when they installed it and they discussed everything with us. The installation was excellent and the crew showed us how it worked and my husband was pleased. We got an 18x12 beige and taupe awning and it goes perfectly with our house. It's motorized too, so if I press a button, it comes out. All in all, the service that we received was very professional and I would definitely refer SunSetter for their quality and professionalism.

I was looking at awnings for quite a while and I thought that they would work good for what I wanted when I’m on my deck or around my pool. I was right but I was waiting. The cost was a factor and it held me off for some time. When I cold finally afford them, I went with it. The customer service rep came out to talk to me. He explained everything, made the prices and got all the measurements. He was very professional and pleasant enough to talk with. The team showed up and they were quite the characters. They knew what they were doing and made everything look easy. They joked amongst themselves and with me. I stood out there watching to see what was going on and they enjoyed what they did. They were enjoyable to have around.

Our 15-year-old awning fell down on a storm and broke then we bought an automatic from SunSetter Awnings. It's 15 feet wide and extends almost 12 feet out, and has a remote control. We use it to provide shade on our deck, particularly when we're eating out there. Their team was very good, prompt, did an excellent job, and followed up. We're very satisfied and we wouldn’t want anything any better.

We were gonna be redoing our deck this year and we wanted to put an awning on. I received some advertising in the mail, and then I called SunSetter and ordered additional information. It seemed that their product was exactly what we were looking for, and it was a little less costly than other ones. We had a local person that we went through to order it and that was a good experience, but it ended up being very delayed. The store kept saying that they were in touch with the company and they would let us know as soon as it was shipped.

We looked into putting up a pergola and we looked at the Building Department. Our property goes right up next to a National Monument property and so, we couldn’t get an easement to do that to put up a new structure. We then decided on SunSetter. Everybody seemed to be nice but we were disappointed on how long it took to get here. It came in bits and pieces instead of all coming at the same time. They told us it was gonna be on a specific date and we hired people to come and we had our own people install it. I’m in a wheelchair, so I can’t do any of that and so, we had to cancel them three times before we finally got everything altogether.

It gets hot here in Sebring. Last month, the thermometer in the backyard was reading over a 100. I wanted to do an aluminum closure, but the counties down here are crazy with their permits and anything that’s permanently attached isn’t tax-free. So, I decided to purchase an awning. The people from SunSetter Awnings did a great job. Joe, the guy who came in, was a very nice man. He went over a whole bunch of stuff and he was very thorough.

We’ve been customers with SunSetter Awnings for a long time. We started out in the 80s buying an awning and their product is absolutely fantastic. Their flagpoles are resistant to anything and they are wonderful products. However, their downfall is their shipping. They say it’s free shipping but they use UPS. On one of our purchases, I kept calling and saying, “You said it would be two weeks, now it’s three weeks. Where is it? Now, it’s four weeks.” They said that UPS lost it. Those were 12 feet long tubes and they lost two of them, so the summer was practically over before we got them. We ordered an Oasis, a new product that's free-standing, and a regular one to be attached. I ordered them in June, but we got them in August.

We’ve been wanting an awning for several years now and we know people who have SunSetter Awnings and they’ve always seemed to be very happy with them. The price was very good and we purchased a burgundy awning with tan stripes. It can do motorized operation but if the electricity happened to be out, I could do it manually. SunSetter was late in getting the awning to us though. When we got a hold of them to find out what had happened, they said their orders were way up and that they would have to special make ours. So it was a couple weeks more than what they had told us in the beginning but they clarified that they were behind schedule because they had a lot of orders. Still, we tracked it with a tracking number, and when they said it would be here, it was promptly here.

When I work out in the yard, I don’t have any place to go without getting right in the sun. I’ve also got a table and chairs out there and I’ve been wanting an awning for a long time to put on this deck at the back. Then I got SunSetter brochures in the mail that said that you would get $350 off if you would order it by a certain time, plus you would get six patio lights to go across it. When I called them to get an estimate on it, they came right away and they put the order in that night. Then it came here in about three weeks, but I didn’t like the way they delivered it. The guy just pulled up in front of the house and opened up the back of the truck, pushed it out, and dragged it into the garage.

We were gonna build a hard patio cover, but there were some challenges with the clearance that we had to do that, so we looked at SunSetter for quite a while and we made a decision to go with their product. Though we looked at other options, the SunSetter was the best one for what we were working with. The rep came out and we talked about it. We did some measurements, paid the deposit and ordered it. It took a week or two to get the product in and once it came in, he made contact to set up a date to come and install it, and it all worked really well. It was a good experience.

Purchasing an awning had been on my mind for years and now was the time to do it. The guy from SunSetter that first came over explained everything, and we wrote up a contract. He then called me ahead of time and his crew came in. It looked like they were tearing down the whole house, but they did it right. They put the awning up, tested it out and it was great. We chose the color to match up with the roof, and the trim around all the windows are also the same color. We got the electric model without the wind sensor since it would roll up if the wind started getting too much. I also got the remote and it’s up on the wall here so I can undo it and do it when I want. The few times I've had to pull the awning out to show other people, it worked perfectly.

We have been in this house for 32 years and we had a patio out at the back but we can never sit on it from 1:00 o'clock to 5:00 because the sun was on it. I've been wanting to get some kind shade, and we went to Sunsetter since they had a good deal and they had the color I wanted. The salesperson came here two different times. The first time he did, he explained everything including the sunrooms, screen rooms, and pergolas. Then he came again, and I decided on the awning. He was good. The one I have is a motorized awning with remote control. It's navy blue with a white pinstripe and it has a wind sensor on it.

I had my solar Sunsetter Shade installed and the solar energy only last two weeks and then it dies out. I have to manually take the solar panel off the shade, put it in the sun all day and then put it back on the shade. Only lasts two weeks again. The panel has been replaced and I have the same problem. I have another solar shade that doesn't get as much sun as the second one and have never had a problem with it. This company, Sunsetter Shades will not and does not repair their own product. You have to call an independent contractor to fix it. Sunsetter will not reimburse you for the repair either. After 90 days you're stuck with an inferior product. Not happy with this product or company.

My SunSetter awning was getting old. It has been many years since I got it and I needed another one for upstairs. Since the first one lasted for a long time and the motor is still good I decided to still go for SunSetter. I left the existing motor because it was still good and I just changed the fabric and then for upstairs I added a whole new set, which is 8 feet. The installation team was professional.

We wanted an awning for the convenience of our patio. We decided to go with SunSetter and they went about their business without any problems. Other than being very cooperative, they’re also very informative people. They gave us a good education on the operation and what to look for when it comes to warranty. They installed the awning 3 weeks after we ordered it and did a good job. We’ve now been using the awning regularly every day. We’re out there in the patio more often.

We looked at a SunSetter awning before but it was out of our price range. Then we got the coupon and the packet in the mail which said $250 or something off. It had all the prices listed in it so we could do the math and figure out what we could afford and it prompted us to look at buying the awning seriously again. Then we made the phone call and their local rep was very accommodating. His name was Robin and he was very nice. When he came to the house, he was here on time and he went over everything. It was a low to no pressure sale and he helped us get the awning delivered.

I’m an elderly person and I like to get out on the patio and soak up some of that sunshine. But I can’t stand the sun too long. That was why I got the awning and my neighbor was the one who recommended that I get the SunSetter. I got the motorized XL one and I could only get it one fabric. They have different patterns though. However, I haven’t gotten all that they’re supposed to send me. They've sent me the side panel but I'm still waiting on the front one. I guess it's on back-order.

The sun was shining right at my kitchen patio door. Also, in the morning, when the sun dawned over the house, it would shine on my neighbor's house and it was really bright. I purchased a 12-foot wide motorized awning from SunSetter that goes out about 9 feet. The installers couldn't have been any nicer. They were very professional. Thus far, we really like the awning.

My back deck has a lot of sun and we couldn’t stay out there. It was just so hot. So we said to go put the awning and the lady who came to the house was very knowledgeable. She brought samples and did a lot of explaining so I didn’t really have to ask a lot of questions. She answered the questions before I even asked them. Our experience with the SunSetter team was also very good and everything came in a fairly timely manner. They said it would be three to four weeks and it was three to four weeks. I didn’t have to wait.

We had looked at awnings in others places before but they were so high. We put it off until finally, we called SunSetter. Everybody was nice over the phone. But the guy who brought the awning down here on the truck wasn't too happy, probably because there wasn't anybody here to do his job for him. He really just pushed the awning off the truck. It's motorized and as large an awning as SunSetter makes it. It took several to put it up but it's up and working fine. We have a deck and an above ground pool and it was so hot out there so we really needed an awning. With the way our house is located and the way the sun comes in, it is doing a good job in part of our sun room but it's not in the lower end. Still, we're high pleased with the SunSetter awning.

Ordered a Vista 15' awning and waited for delivery after the first ship date was pushed back weeks. When it finally showed up, UPS freight left it on our back deck without a signature. The tube it was shipped in looked damaged and one end was open. Not a SunSetter created issue, but the response has been poor. First call I was told to take the awning out of the tube and inspect it, they would then ship me any parts I needed to repair any damage. I told them after paying what we paid I had no interest in fixing a brand new awning. After many calls and emails I had no choice but to take the awning out of the tube and found that the "free" cover and all the mounting was missing along with the touch up paint.

We had an awning at the back and I decided to get another one from the same outfit, SunSetter Awnings. The guys that put the awning up were okay. I wanted it under eaves and and the guys said that it can't be done because it was slanted so it had to go under roof. I wasn't happy about that but it was my fault too because the salesman said that could be put under eaves. Other than that, I was satisfied with SunSetter.

My interactions with SunSetter were good. However, the salesman didn't do a couple of things I asked for, but that could have been a miscommunication. I wanted the hard cover and he gave me the soft cover. I tried to explain my situation but I guess he didn't understand it. He also never mentioned the sensors to close it automatically if it’s windy, which the installers did. I've spent $3,000 on the awning and the salesman should have explained something better. But the awning is a nice piece so we like it. I got the motorized one and the quality is good.

Our deck was very sunny, and our neighbors had SunSetter and I saw theirs and liked it. The rep was very nice and helpful. We got a motorized awning and the installation went excellently. We have a sliding glass door with a big half-moon window above. We had the awning put above that because it gets too much sun into the room and heats up the house. We’re very happy with the awning and I'd definitely tell friends to buy it.

We moved into this place and thought an awning would help over our deck. Several years ago, we bought one for someone's daughter who really liked it, so we decided to get one too. At first, SunSetter Awnings was hard to get a hold of. We finally got a hold of them and they signed us up. However, they were having trouble getting a shipment from Chicago. We were about ready to give up the whole nine yards and they were too, but they had finally gotten the shipment. Then they came and put it in.

We just moved into a condo and the sun hit our back section from the south and it was heating up fast, so we wanted to have some covering over our patio. The neighbors in our complex all have SunSetter and they have restrictions. They only want us to have SunSetter of two different types. The SunSetter sales rep went through the pricing and he was helpful. When the installers came, they did a wonderful job and we were very satisfied with them.

SunSetter had a presentation at a home show we went to and with the way the guy presented himself, we decided to get an awning from them. My husband decided to book an appointment with the salesman. This salesman was kind, honest and knowledgeable but not pushy. I liked his approach. The installation went very well and the team was professional. They came out, went to work and knew their stuff. They showed up when they were supposed to and did what they were supposed to do without wasting time that it was enough to answer questions and to demonstrate everything.

Wanted a SunSetter for years. Finally ordered it, waited 8 weeks and the installers were installing it. Then came the "knock, knock" and "We're sorry but the arm is broken and it has to go back". Meantime, I already have the ugly brackets on the roof. Dealer got it replaced (wanted to send pictures but were told not necessary). A second part was received and not only was it the wrong part it too was damaged. Now supposedly a whole new awning is being sent. It's 8/27 and I've been waiting since 6/8. When I call customer service they just tell you that you have to talk to the dealer. The dealer has been fine. Sunsetter evidently doesn't have QC of their manufacturing or their packing. No concern is ever expressed by customer service whatsoever.

I liked SunSetter's local dealer and I ended up purchasing a motorized awning from them. When they put it in, the installation was very straightforward. However, I'm a little disappointed with the remote's design. The buttons are backwards on it and it is the most ridiculous design fault I’ve ever seen in my life. I asked the dealer about it and I was told that every single person that they ever set up a motorized awning with had complaints on the very same thing. All they had to do was flip the buttons around but I haven't done that and it’s a pain in the neck enough that I will have to probably do it someday. SunSetter Awnings was also a little overpriced for what I got. The remote's design ought to be right for what I spent.

The SunSetter awning looks nice. It’s motorized. Then they gave us a crank to close it if something went wrong. Their reps were nice.

We put a new deck on and got a SunSetter awning. I use it always to block the sun and right now, it could block the rain. It was nice when I talked to the installation guy with an opinion. He came afterwards and did it, so I was satisfied. They have a very terrific team and they treat you with kindness and fairness. I would highly recommend SunSetter. I tell everybody when they come here how I really like the awning.

I purchased a motorized awning from SunSetter. The installation went well and everybody was nice. I use it when I sit outside and it keeps the sun off my house too. So far, its functionality and quality are good. I’m pleased with SunSetter Awnings.

I wanted an awning to protect my sunroom from the east sun. I heard of SunSetter and did a little research, and it looked like it was exactly what I needed. The installation guy showed up when he was supposed to and did a good job. I’m very pleased with the awning. It works just fine and I would highly recommend it.

My deck gets really hot and my neighbor has an awning, so I decided to purchase one from SunSetter. A local team installed it and then I had a few problems afterward. The people that installed it should come back out, but they told me, no and I had to get in touch with SunSetter. The SunSetter rep was very helpful and told me what to do. I had to crawl on the ladder and fix it myself, which I was not happy with since it had only been in place for about a week. Other than that, the awning keeps the sun off and I’m pleased with it. It is a standard taupe-colored attached awning that goes in and out with a remote control.

My husband and I ordered replacement fabric for our SunSetter awning on July 24, 2018. We were told it would arrive within 3-4 weeks. Over three weeks passed, and I noticed I had received an email confirming shipment of our awning cover, but had not received an email regarding the actual awning. I contacted SunSetter and the representative informed me that our material had been backordered and that it had not shipped yet. Irritated that I had not been informed sooner given that the summer was coming to an end, I asked what SunSetter was doing for its customers who were affected by this backorder. She offered to send me a cleaning kit free of charge. I told her I wanted to speak with my husband to see if he wanted to cancel the order and wait until next year, since the awning would just sit outside in the rain all season.

The SunSetter reps did a very good job. They were polite and informing, and everything was kept nice and clean when the installers put the awning in. Overall, I had an excellent experience with SunSetter.

I have a very positive experience with SunSetter awning. This is the second time around I have one. I got a big motorized awning to replace the old one and installation went well. The awning keeps my room cooler and I recommend it. Go get one.