SunSetter Awnings Reviews

I bought a house and the back porch faces the sun when it sets. The sun sets in the west of my house and it was so hot. So, I thought, I’ll see if the SunSetter works. I saw their ad on TV and I signed up on the internet and they called me. Their team was great. The guy that sold it to me also installed it. And he was just super nice and he explained everything to me. He showed me the remote. He also made sure I knew what to do if the awning got wet. I use the awning so that I can sit out on my porch at night, in the afternoon, and my flowers don’t get burned up. I’ve had a great experience with it. It’s beautiful and it makes my house look pretty. And a neighbor liked it so much. He came over and I showed him how it works and he also bought two, one for his front yard, one for his back.

Everything’s been great with my experience with SunSetter. I’ve seen it on television, and then, we happened to run into them at the home and garden show. Their team was really good and everything was fine. At one point, they had done something wrong with the awning and it ripped, but they were able to get us a new awning within just a couple of days. They stayed in contact with us and they came back. So, everything turned out really well. They were also very professional and very quick. And they answered all our questions too. I had a very good experience. We use the awning quite a bit. It covers pretty much our whole deck and we sit out there by the pool. And we also grill underneath it.

In the afternoons, we get really hot sun coming into our house. We wanted an awning to help shield the sun out. We got one from SunSetter and everything’s been fine with it thus far. Sometimes though, it’s difficult to get the awning to go out and stay out. It’ll go out part of the way, turn around and come back. Other times, it'll go out all the way, then turn around and go back. Sometimes it might take 30 minutes or so for the awning to go out and stay.

We've had a SunSetter awning for 21 years and had good luck with it. So when we decided it was time for another one, we figured to stay with SunSetter. Everything was great with the sales. The reps came out and explained everything. I also had somebody else from a different company come out and explained it all, but we just decided to stay with SunSetter. Everything was great with the installation, too. We went with an electronic awning which was a little bigger than the old one. We’re happy with it and so far, so good.

It was too hot outside and I decided it was time to purchase an awning. I went with SunSetter Awnings because of their reputation and also for the convenience. They installed the awning in one day but came back the second day to make sure it opened properly. It was too windy the first day and they didn’t wanna risk opening it into the wind. But it was all good. It didn’t take them very long at all. It was a very smooth experience.

I needed to purchase an awning for my patio and went for SunSetter because of their advertisement. I had a few problems with the dealer for a while, but we got them straightened out. The original offer was for three or four projects, and I elected not to take any of them. And then, afterwards, we decided with the patio lights, then I had all kinds of trouble with the dealer and with SunSetter. Finally, they sent me a set, but it was quite a problem. Installation then went alright, which didn't take them an hour. I'm still in shock. $600 in doing an hour's work - I guess that's business today. Other than that, everything has been fine since the installation.

We wanted an awning for aesthetic. I was aware of the SunSetter name and I contacted the local dealer. I thought it was a prompt service. We were looking for the standard color then I added a motor and SunSetter helped me out a bit with it. The installers were on time and pretty thorough. They took roughly two hours to finish. Having the awning allows us to use our outdoor space more throughout the entire day. I would recommend SunSetter.

I just picked SunSetter and we got the motorized awning. We put it on the back porch because it made it cooler. The last time they were here when they were putting the awning up, I got some coupons for free lights the day before. I called them and asked how come I didn't get any free lights. The rep said that I couldn’t use those coupons because I already bought the awnings and I paid cash for it. I don't see why I could’t use those coupons. Nevertheless, the sales rep was a good guy and I’ve told people about SunSetter.

We got an awning from SunSetter to cover our porch and windows at the same time. I told them what I wanted and they gave it to me. They were great and there was no high pressure. The installer did a really good job. Plus, he went a little further than he had to. Our awning is motorized with lights. I'm happy with its operation. It goes out and comes in just fine. Plus, it keeps the house a lot cooler. I got the awning on sale but I would be happier if I could have gotten it a $100 cheaper.

Due to SunSetter's advertising, I decided to go with them and I had an excellent experience with their service. Their team was outstanding and I was impressed with their efficiency. I got both motorized and manual awnings in sand color, and I like that they're easy to use.

SunSetter's price was good and I was happy with their warranty. I decided to get a 15-foot, motorized awning from them and their team was very smart. However, there was an offer on Costco and it was way cheaper than the retailer's. It become more expensive for me, but I went with the retailer because I like to buy local. It's bad for local business that SunSetter works with Costco. Despite this issue, Installation thereafter was very easy and I had a very nice experience with SunSetter.

We’ve had a lot of issues with SunSetter, but I’ve been real pleased with the fact that they’ve replaced the fabric twice. The first time I ever used it the morning after I got it, it wasn’t even 12 hours old. I was showing my daughter what I got from inside on FaceTime, and I started to let it out. She was getting all excited watching it. It was a little bit breezy out there so I stopped it before it went all the way out then let it go back in. Wind gust came along and took it over the gutter. As soon as I hung up, the sensor went off and closed it by itself and ripped a big, foot-long hole in the awning. They came out, fixed it, and replaced the fabric.

I’m enjoying my experience with SunSetter Awnings. My brother who is disabled had one and I installed it for him. The rep I dealt with was a very nice guy. Plus, the price was better than another price I had. The awning works well and looks really good. But I haven't received a winter cover yet, but I was told they're all on back order. We have a concrete pad that we sit on outside. We had an umbrella there before. We needed to put it up, take it out, put it in a table, and raise it. And it only covers a certain distance. In comparison, the awning covers three-quarters of the space. I also added a screen shield in front that drops three feet. I’d recommend SunSetter Awnings.

I had a big oak tree that used to shade my deck. It had to be removed so I had nothing shading my deck. I called and had somebody come out and give me information. Then I ordered the SunSetter to fit my area. I like it, but I had a problem with the people that installed it. They did a nice job but they left all the packing materials on the side of my house. It was heavy for me to pick up and I didn’t have a container big enough to put it all in. M neighbor called, and I called several times and asked them to come and pick it up. They never did so my next door neighbor took it upon himself, picked it up, and put in his trash. I was very disappointed with them that they would not want to come and pick it up. After all, they left it.

The deck at the back of my house wasn’t covered, and looking at the flyers that I’ve been getting in the mail, I decided to try SunSetter. They offered beautiful selections of awnings and I liked how the rep described everything and laid it out with the brochures and the color charts. It was perfect. I got the motorized one and then he had somebody do the installation. They had broken one of the lights during installation, but they came back within a week and replaced it. I've used my SunSetter since then and it worked perfectly.

I had a SunSetter awning in my other house. I sold that house, and when I bought this house, I needed an awning for the shade and I decided to go to SunSetter again. I bought the navy blue and white awning and they did a fantastic job with the installation. I enjoy the awning and everybody that comes over enjoys it too because they’re standing in the shade. I liked my experience with SunSetter very much.

I love my SunSetter. I went with a local person who came out and showed me everything. He brought samples and did measurements. He did an exceptional job. He told me the steps that we were gonna go and everything went according to the plan. They did a great job on the installation too. My SunSetter is perfect. It's exactly what I was hoping it would be. The wind sensor works great. It's gotten windy a couple of times and actually closed on itself. It worked as it was supposed to.

I recently purchased a Motorized Retractable Sunsetter Awning. It worked beautifully for the first 3 weeks. Then I ordered a wind sensor. It operated beautifully for about 10 days. Since then the pairing of the remote, awning, and wind sensor have been behaving badly. The awning will now occasionally go out halfway, then retract. I tried reprogramming the remote, etc. several times to no avail. Today I called customer service and was told I needed to install new batteries. The customer service rep was lovely and helped me as best she could. However, I shouldn’t have to be buying new batteries so soon. Secondly I don’t feel there is adequate technical support... someone to talk you through the re-programming.

I was thrilled when I finally saved up $2,500 to purchase an Oasis freestanding awning. I live in the country near Palm Springs and this was a huge improvement to my patio. However, we got a few summer month's use, and then fall and winter came. The first warm day I tried to open our new awning and there was no response. I spent the next several weeks troubleshooting based on their website, and then through Customer Service and apparently the motor was dead—after one season!! I explained that I am a 68 year old disabled woman living in the country and customer service assured me that I could—and would HAVE to—replace the motor myself. All I had to do was stand on a ladder and remove it from the end.

I recently got a flyer and SunSetter claims they’re having sales. I can’t get over the fact they advertised prices but told me it was free. I looked up the price of the hood I had to get on my SunSetter and it was an individual price. On my receipt for $600, they're now running that for 429. The rep told me I was getting certain things free, but I can see the prices on there. He told me he was giving me this wind thing that automatically rolls back the awning when the wind gets high, but they price that out at $179 in their advertising. That wasn’t free. I paid for it.

We have a patio in our backyard and it was next to the back side of our garage. The sun just beats there constantly and I thought of an awning. SunSetter is what's sold around here and there was only one man listed for awnings so that's why we called him. Our experience was perfect. They did a great job. My husband had concerns with the wiring 'cause it's electric and they did everything nicely behind the siding.

We were putting a new deck on the back of the house and we didn’t wanna have to build a physical roof. SunSetter Awnings seemed like a good choice, and they were. We liked the design and the guy who came to the house in the fall gave us a good explanation of everything. He's straightforward and we liked what he had to say, so we decided to get it from him and it was done in the spring. The installers were in in the morning and they were out by lunchtime. They explained everything well, and everything was flawless the rest of their stay. All in all, SunSetter did a fantastic job and they have very nice people to work with. They did things quickly and very professionally too.

I like my SunSetter awning very much, including the way it operates. It's a very nice quality product and the installation was very good. I open the awning when it's really sunny and hot and I close it when the weather starts to get windy or rainy. I'm very pleased with it. I've also recommended SunSetter to a friend who saw and liked the awning very much.

The sun came in my porch and it kept heating up. I got a SunSetter awning for that. Also, our HOA only allowed SunSetter. Their customer service was fine and the installers were good. They came out, put the awning up, and off they went. They were not there for long. The awning is motorized and has a wind sensor. It has the shade down the front. Everything was great and I would tell my friends to buy one.

I got a patio on our deck on the back and I didn't have any trees out, so it was pretty hot. I called SunSetter and ordered an awning, and I put the first one up myself. And then I got an automatic one that is run by a remote and I had people put it up. However, SunSetter said that if I ordered one, they would send a little carpet rug. But the guys ordered it and they said that they didn't get one. I also ordered a flagpole from SunSetter about a month ago and I didn't get the rug either. I purchased over $50 and was supposed to get one for that. I’m without a rug, but I've gotten an awning and I love it. I sit out underneath it and it's great. It’s about 20 degrees difference between the hot sun beating on my head and the shade that is going on. Overall, I’ve had no problems with SunSetter whatsoever, even the old one. I bought some flippers for that and got them with no problems.

We got a Sunsetter awning as I thought it would be a good addition to my backyard. It seemed like a good value. I've been happy with the company who installed it. The installation took longer than anticipated, but there's no problem. It was an under-soffit installation. So, I guess there's a little more involved. We are still waiting for the free winter cover and it is a little annoying. They also have to get their order process straightened out. But other than that, I'm very happy with the product. I love that it's electric and that it has the front screen that will also come done. We'll increase our use of our backyard a lot.

It took a couple of weeks to install our SunSetter awning, but it wasn't very long. The installation company came to the house and gave us a quote. They also told us how it should be installed should the awning be put on the roof or below the water drainage from the roof. The guy knew exactly what to do. Our awning has good quality. The electronic mechanism is very handy and its colors go with our house. We live in Cape Cod and most of the houses here have cedar shingles which are brown and we have a kind of a brown, white awning. Our deck has direct sunlight during most of the summer. It's so hot and we can't use it. But now with our SunSetter awning, we can go out there and have lunch or read a book. It's helpful for us to have an awning.

I got a blue and white remote controlled awning from SunSetter. The installation went very well. Their installers were very nice people. They cleaned everything up and didn't leave a mess. I've been happy with the product and I highly recommend it.

We love our awning. It’s definitely a quality product and we like everything about it, especially the shade it provides. We installed it ourselves and if you know what you’re doing, it’s very easy. The nice rep also came by and checked to make sure it was properly installed, and we did a good job. However, SunSetter has an aluminum cover that seals a fabric itself across there, and they sell that separately. I wish my awning came with it. I paid a good price for the product, and the cover is quite expensive to buy separately. People should at least get it at a discount if they do it separately. It would be nice to be able to protect my investment. Still, the company’s good.

I ordered a cover for my Sunsetter Awning in August 2018. I have called several times and received a different excuse for the delay in shipping. Now 10 months later they are saying it has been recalled and will not ship until the fall of 2019–maybe! What is going on? Why can’t someone just be honest with me? I am receiving brochures in the mail all the time selling new ones. I am very disappointed with how I have been treated. I don’t recommend anyone dealing with this company.

We got an automatic, navy blue awning with white stripes from SunSetter. Their rep did the job rapidly and we had good rapport with him. He was very efficient. Thus far, we've been using the awning to take care of some of the sun and to keep out inclement weather. Though we had a problem when it caught on the eave when it got so windy, it's working now. Overall, the installation was done well.

The SunSetter awning is wonderful. I burn very easily and having an awning was a nice convenience. I also had a very nice experience with their team. One man came to install it and it went very fine. I just put it down and then my son and I are gonna sit out under it. I have a two-seater swing and I just sit out there.

We have the automatic awning where you just press the button for opening and closing and I’m satisfied, but SunSetter advertised on TV that it’s so much cheaper, and I paid way the hell more to have it installed. Still, we’re both in our 90s now and we live on a lake and live upstairs, so if we’re gonna eat out there, it’s a blessing to have the awning to get some cover. I’d recommend it.

We live out to the lake and we get a lot of sun in the front of our building. We have a couple of sliding glass doors and we wanted them covered up and a place to get away from the sun. My friend had a SunSetter done a year before and the following year, we had ours put on late in the summer. We told SunSetter the color we wanted and that’s what they installed. They were good and they didn't take them any time to install it. Our awning is motorized and it has the wind sensor on it too. I want it to be protected if I wasn’t here, so I had them put it on. Now, we use our outdoor space more.

This is the first full summer that I’ll be using my SunSetter awning and so far, so good. I was able to get the measurements that I needed and an awning cover on it. Also, the quality is excellent for its cost. The SunSetter reps I dealt with were very good, prompt, and competent, and the people who installed it did a great job.

We built a deck onto our back porch and we wanted something where we could sit out there and the sun wouldn't be beaming down on us. I went with SunSetter Awnings and their team was so nice. The people who came and put it up for us were really nice too. They told us to watch the wind and since then, we haven't been letting it all the way out when the wind is blowing because it could break. Still, they're an A plus.

I have a very exposed front concrete porch that was very hot and I wanted it covered, so I could sit in the shade in the evening. I Googled and SunSetter seemed like the best deal for the price and what it was to do. I’m a retired journeyman carpenter, so I figured I could handle the installation and I did the first one myself. Also, I’ve had several reps and my experience has been positive. The woman who helped me with my last purchase was great. She called me back and got me a deal. It was amazing. I got an electric motor extension. When I decided on the color scheme, I was looking at the tablet and it was hard to tell. There’s also no way to send a sample swatch without sending an eight-foot wide strip. Eventually, the awning I chose is a gradation of colors. My house has a black roof, and it made sense that it would be grays and blacks.

I had a gazebo to stay in the shade, and the weather took it out. I couldn't stand the heat so I got an awning. The SunSetter team did what they were supposed to do and did a good job. They got in and out, and let us in the shade. You would never know that they were here.

We had had the SunSetter awning for five years and the winds destroyed it one night so we had it replaced. Ordering the new one was fine. They're the ones that had installed it the first time and so I called the guy, I had his name and telephone number, and he took care of installing it and replacing it. The awning that we purchased was a large one. It covers at least somewhere close to 20 feet. I decided to go with navy and white and stripes color. It's automated as well. They did a great job with the installation. We're very satisfied and we had a very good experience with them.

We were looking for an awning for the front of our home and we were receiving little things in the mail from SunSetter. So I called them, and it was kind of strange because they would talk to you directly but you couldn't get any detail from them because the work is done by local contractor. So they contract with certain group to come and install and sell them to you. So it was a little bit hard because we had to hook up with the local person here.

A friend recommended SunSetter. I got an awning from them and everything went wonderfully with the sales rep and the installation team. This is the first summer that I've had my awning and the quality is fine. I don’t have a problem with it.

I needed a cover for the patio and decided to go with something that I knew of already. The SunSetter salespeople were very pleasant and they explained everything fully. Also, the installers were very professional. They got in, got the job done and everything was done properly. The awning I got is the mechanized version and the only negative I've run into is it retracts almost every time the wind blows. Otherwise, we got the one we wanted and it's working fine.

I got an awning for the back deck from Sunsetter and I got the biggest one they made. The product is good.

SunSetter Awnings' team was very good. I got one of their top-of-the-line motorized awnings. It's brown and tan and goes out 10 feet. While my installation experience was good, their installers had to come back as there were some parts that were broken. Still, they were fast and they knew what they were doing. They were very helpful and showed us how to operate their awning. On top of that, they were very neat. Though SunSetter's awning is expensive, it's good.

I’m enjoying my Sunsetter awning very much, especially right now with the weather being nice. I go out there quite bit, sit and enjoy it. The awning is expensive but it's very good quality. Moreover, the installation guy was a very nice man. He was very helpful and seemed to know what he was doing. I wasn’t even home when they installed it. But It went fine. Everything was good.

My back patio faces the sun most of the day and I've been meaning to get an awning for years. I got an awning from SunSetter and their team was very nice. Their installers were great and they cleaned up behind themselves. Since getting the awning, I usually have it out most days when the sun is shining bright. It's very good work and cools things down. I recommend this good product to friends.

Our SunSetter awning came down with broken rafters. This has no reflection on the salesperson, but we've been waiting to repair and put it back up because of the rain. And it has not been done yet. It's laying in my garage. The thing that automatically recalls it did not work during a rainstorm. So, when I woke up in the morning, there was water on it, and it was standing about 3 feet above the ground instead of 6 or 7 feet up high. So, I called and the guy that installed it came out. When they installed it, they put two bolts and two rafters on one side. And they only used one on the other side instead of two on both sides. So, we both felt that it was not installed properly. But he tightened it to see if he could get it, and I was in the house when he was doing this. And when he tightened it, I could hear this sound and all three of the rafters that it was hooked to cracked. They can be replaced and Dan and I had talked about it a couple of times.

I love SunSetter. I saw it advertised on television and that was how I started using it. There's too much sun in my backyard and so I wanted to purchase an awning. My experience with SunSetter was good overall.

I needed some protection from the heat from the sun on one side of my patio and I thought that SunSetter was a little better quality. The person on the phone was great to work with. There were plenty of choices as far as coloring and I was able to find one that worked for my location. I got an 8-foot retractable awning with the lights. On one side of my patio in the summertime, the sun comes in, so I extend the awning, and that way, that side of the patio can stay shaded and cool. I'd recommend SunSetter. Overall, it was very good.

My SunSetter awning is nice. It has good material and I like it. It's a show-off for the house. It works good too, letting it in and out with the remote. It's good to cover up for a shade on my deck. Plus the Sunsetter people were good with me. I couldn't do any better. The awning is really accommodating for the deck and for me and my family. We all love it.

I live in Florida, and I bought a townhouse. The patio for the townhouse was put in front of it, which was unusual. I wanted the patio to be part of my living space. SunSetter has the Florida certification for their ability to withstand a hurricane, so I bought two awnings from them. The local company that I worked with in the Fort Lauderdale area was very nice, but SunSetter itself made a lot of problems. Even though they ordered the correct colors, one of the awnings came in the wrong color. I saw the order that they placed, and everything was hunky-dory, so it had nothing to do with the local people. Also, the lights were sent to the wrong address somewhere in New Jersey. So I had two different installations. It took a while to get the correct awnings up and to get the lights installed. Both of my awnings are electric-operated and I keep them open all of the time. The awnings extend my living space, so that I can accommodate 10 more people for a party.

We liked to have an awning, and we did it through SunSetter. Everybody recommends them. They have a good quality product. I got a motorized awning with a burgundy color, and the installation went well. The gentleman was very nice and had very good service. He did a great job, and so far, so good. Our awning keeps the sun away. It’s a good product. I love my experience, too. SunSetter is doing a good job. Keep up the good work.

SunSetter's team was great. They explained everything to me and I got a black and white awning from them. I have a white house with black shutters and it matches perfectly. It's an electric push-button model which rolls out by itself. The installer showed me how to manipulate everything and it has been very easy to use. I tell people who come to visit about SunSetter.

My son had just bought the house and it's very sunny on the back deck. We decided that we should probably put something out there to make it more comfortable. SunSetter has been around for quite a while. I've read reviews and they all sounded really good. That’s what made my decision to purchase from them. Their reps were awesome and prompt. Then, the installation was wonderful. The installers cleaned up after themselves and they did it fairly quickly. I would tell others to definitely get SunSetter and to listen to the instructions.

We live in a condo unit and we have quite a few people that have Sunsetter. We got our Sunsetter awning through Bristol Aluminum and they were perfect. The dealer has been a very good place to do business with, and I highly recommend them.

I needed to replace the valance on my SunSetter Oasis and it was a terrible experience dealing with Sales department and Customer Service. So frustrating I’m not sure where to start. Repeatedly calling and repeating same information. It was AWFUL. So I ordered the valances from another company off the internet. That was too easy. They knew the measurements and appropriate matching solid color (solid adds a great look to it). Bada-Bing-Bada-Boom. Less expensive and hassle free. Go with PYC.

After 12:00, it used to be hot at my patio door. I needed an awning so I called SunSetter. Their team was very courteous. I gave their installer so much money and he told me that he'd be able to go and install the awning in a week. They installed it just like he said and I've used it often since it has been in. I've had a friend run up on there and say that I've found myself another toy. I've given SunSetter's number to about five people thus far.

I have a patio door to a deck off of my dining room that faces east. I get the bad sun from about 8:30 'till about 2:30 that beats in my window. It gets hot out there and I can't really use the deck for about six hours a day. I belong to an association and there are four townhomes where I am. One guy who lives here has some lung decease when it's hot so we all decided to get motorized awnings. One of the other owners said that SunSetter would be a good company to get an awning from so we went with them. When we were talking about the awnings at our meetings, the price was about $1,000 more than what I thought we were gonna have to pay for each of us. None of us felt we got a sale deal for the full price.

I finally had the money to purchase an awning and I didn’t even look at another company. I have seen all the advertisements which was why I went with SunSetter. Their customer service was fine and did a great job. They were very polite and nice. I asked for suggestions and then I made my decision. I was very pleased with them. I bought one of the widest awnings that was available to me. It’s automatic and it is absolutely wonderful. We used it over the weekend when we had picnics. It was great.

The local guy who was selling awnings offered SunSetter and the guys that installed it were great. They were polite, courteous, efficient, and quick.

A lot of people in our development have SunSetter Awnings and have been very well pleased. And that led to us doing it for ours as well. This is the second time we had moved and it’s our second one from SunSetter. And their reps have been good. The installation was pretty short and sweet. There were no hiccups and they did it nice and quick. Our awning is an automatic. And then we got the manual control to put the shade down the front of it. We use the awning for our outdoor space and we can retract it when we’re not using it. Going with SunSetter was a good decision for us.

Everything was fine during the installation of our SunSetter awning. We got it in early fall last year and since then the awning has been performing for us.

I bought a house that had a rotten deck on it and I had to have the entire deck torn off and replaced. We downsized it and I had spoken with a contractor about building me a screened porch. I couldn't afford the quote he gave me. I remembered SunSetter and I called. They sent me a new brochure. I knew what I wanted and they had it so I ordered one. My handyman put it up and it was the wrong one. I had ordered 17 x 20 and they sent me 17 x 10. I called them up and they sent me the right size right out and sent me a shipping label to send the other one back. I was completely satisfied there and I love my awning. It helps tremendously. It's on the west side of the house, which means that my deck is really in the sun in the afternoon. I very seldom retract it. It stays out all the time.

It was a very positive experience with SunSetter. The installers, Tom and his son, TJ, were very knowledgeable and very nice. They did a very nice presentation. We love the awning. In fact, we just wrote to TJ and we wanna also purchase the side curtain because we find we’re getting sun from the west and we need something additional to block that. It’s an additional part which is like a flap that goes on the side of the awning to provide additional shade. We live in South Carolina and it’s been really brutal the past few days. We hardly have any trees in the backyard and it gets so hot. We’re gonna put our retractable awning out.

Stay away from SunSetter. I am a 65 year old female and cannot install the awning myself. When I called to find an installer I am told by the company I have to pay $499.00 in advance BEFORE anyone will even come out. I have never in my lifetime been paid in advance for a job not yet done. Everything is still laying on my garage floor till I can find someone. Angie's List & Home Advisor can't even help me. No one in the Tulsa area. Stay away from SunSetter!

Last summer was so hot, and I tried to sit outside and I could not. I'm 88 years old and I could not go through another summer like that one. I decided to get an awning and the provider came up from Honesty one evening when I called him. He told me different things and I was very impressed. Since I got the awning, I've had a couple of outside eats with my family. Afterwards, we would go over and enjoy the shade of my awning. Everybody that sees it loves it. I'd definitely recommend SunSetter to a friend.

I had an excellent experience with SunSetter Awnings. I put a new deck on and purchased a striped,12-foot awning from them. The installers were really good. Moreover, I love the product and use it all the time. For the most part, I keep it extended in the summer.

SunSetter's salesman and customer service reps were good. Though they were a little late at getting their license, everything else went pretty well. We got a motorized awning from them. Their installers came and they looked like they knew what they were doing. I like to play cards and sit out in the shade and my SunSetter awning has been pretty nice out.

My Sunsetter awning didn’t have any post to hang it down on each corner, so it’s self-supporting. It’s all automatic, open and shut. I got it in green and with the best fabric. The installation took two hours and the team did a good job. I’m very satisfied. When we’re around the swimming pool, we use it.

Somebody we know down in Bass River had a SunSetter awning. We already had one installed last summer and there was another area that we thought needed some shade. It was a very good experience with the SunSetter team. The rep was very knowledgeable and responsive to things. There was one thing that didn't come on the day that the awning was installed and he came very quickly and remedied it. I got two automatic awnings, and they were large and striped. The installation went smoothly and the installers cleaned up after themselves. The new awning made going out in the area at late afternoon and early evening much more pleasant. It's on the southwest side of the house so, it's much more pleasant. I’m extremely satisfied with SunSetter Awnings.

After we purchased the SunSetter awning, they sent out the installer to install it and that was where the problem began. The installer couldn't install it because it was the wrong size. And in order to install it, I would have to cut a tree and some other things. It would cost is more money and we would have to pay for cutting the tree. They should’ve sent someone out to inspect it. What the salesperson told us wasn’t true, so we have such a bad feeling and bad situation. So we cancelled the order, and now they are trying to get us to keep the order and cut the tree and take a smaller size, but we’re not gonna do that. We wanted the awning, but it was not a good experience. And we’re still waiting for them to refund our money.

I have full exposure to the sun. There's no shade whatsoever and at the time I perceived that Sunsetter was the better company to go with compared to other awning companies. We got the awning with the wind sensor. It has the self retraction if the wind hits a certain point. It’s full-electronic. And I do have the backup that I could do it manually if I had to. The guys that came to install were very efficient, courteous, quick, and fast. We've been extremely happy with Sunsetter. They were pleasant, informed and courteous. There were no promises made that weren’t kept.

The patio I had was falling apart and I had to have the patio reported last fall. I was thinking around building kind of a porch out there, but that makes it too dark in the kitchen. I needed something that rolled up so I could have light in the kitchen. I decided on SunSetter, finally. My dad had one too when he lived in Prescott, so I've seen how nice that was. I had their rep come out and told her what I wanted. She was a nice lady and wasn't a high-pressure salesman. She listened to what I wanted and helped me pick the awning out. She marked it all down and we ordered it.

I was impressed that SunSetter got the colors that I wanted. I purchased a motorized awning and the installation was done really well. There were a few hot days when we used the awning and we've been very satisfied with it. I wish I had bought a cover for it though.

I saw Sunsetter awning at my neighbor and it looked good and they recommended it. The people at Sunsetter were great and I had a super good experience. They answered the questions and were helpful. They know what's in a senior community, so they knew what I needed for the approval of the installation and all the other nonsense that I needed. The installation was quick and clean. Everything went through just as they said it would. I'd recommend them.

Some of our fellow car club members live down the street from us and they got a SunSetter. We were over by them and we really liked it. We decided to contact SunSetter to see what they could do for us. However, during the installation, we were right on the verge of an approaching thunderstorm. Their installer had to finish putting the shroud in the rain, so it was rather hurried. Also, when the awning is fully extended, it is a little different looking. Still, I'm very satisfied with the work that was done and their team was very professional.

SunSetter's installers were great. We really liked the awning they installed until Memorial weekend. That time, we were out cooking some hamburgers and hotdogs underneath the awning then stepped back inside for a minute. When the wind picked up a little bit, the awning started to roll in. All of a sudden, something happened and the sensor popped off of the awning and twisted the bars. Currently, we're trying to get it fixed and worked on. However, SunSetter is trying to tell me that the awning is not covered under the warranty.

I had a wonderful experience with SunSetter. They're the best awning company and their team was very helpful and prompt. I got the motorized awning with the LED lights, and I'm enjoying it everyday. Our deck gets pure sunshine and it is too hot to walk on but the awning keeps it cooler so the area is more usable. The awning cools the inside of the house, too. Plus, it matches everything. I have already recommended SunSetter.

My deck was so hot and I happened to see the SunSetter Awnings ad in a magazine I was reading. I bought a blue and white striped awning. It was pricey but I don't know that there's anything cheaper. The SunSetter team was nice and put my awning in quickly. I haven't had it very long, but it has been fine.

My son had a SunSetter awning and he got along with it good so I chose them. The team did what they talked about. I knew what I wanted, so I didn't have to listen to them very much. They worked out real good with the installation.

We had seen SunSetter at some of the home shows and we’ve gotten things in the mail from them. We have relatives who have them too. So, we weren’t really intending to go with any other company. However, we’re not happy with the size of it. There was a little mix-up between the guy that initially ordered the area to where we were going to put the awning. Though the one that is up now which is an 8-footer is working fine, we would like a 10-footer. We feel like we were kinda strayed the wrong way by the initial gentleman who came to measure. It’s obviously too small for our space. Other than that, everything’s fine. On the day that the young guys came and installed, everything went perfectly. The guys were wonderful.

I have been seeing the SunSetter ads on TV and on the paper. I was curious, and wanted to just see and learn more about it before I invested in it. The rep came and we talked and I asked how quick I could get it. He told me a couple weeks and they came and installed it. The serviceman who came was also the man who ordered the SunSetter. When he came in, he called and let me know it was ready and we could get it installed. I had nothing on the agenda and it just happened when they had time to come and put it in because he lives in Lexington and that’s quite a little distance from Sumter. Also, I got the remote control and I enjoy that because I’m 92 years old. I’m at that point where I don’t do much physically anymore. I'm happy with SunSetter. My daughter bought me a swing that is big enough for three people to sit on and that awning is the perfect thing to have over that swing.

I had a south-facing sunporch and it's terribly hot coming in there, so I decided to put an awning instead of a roof. I figured I could have it opened up in the wintertime and down in the summer time, but I can't put it down too much when the wind is blowing ‘cause it would tear up. Sunsetter was a lot more expensive than what they advertised, so that was a misrepresentation. Still, putting up the awning wasn't too bad.

We added a deck on the side of the back porch and there's no shade. We were looking at other ways of maybe shading it and in the end, we decided one of these rollout shades such as SunSetter would be a good option. I looked at four or five different companies that make them, looking for color options and widths available. I went with SunSetter and it was a good experience. I'm disappointed, though, that I didn't put it up myself after seeing the installation done. It was a lot easier than I anticipated it being. I spent nearly double the price of the awning to get it installed and after seeing it, I could have done it myself. It's so easy.

SunSetter was recommended to us by our builder. The team from SunSetter was good. And our SunSetter looks like a good awning. I've only had it out a couple of times when we were out on our patio and wanted shade. We're getting the deck rebuilt, and it's silly to put it out until the deck's done. I like our awning so far. But I don't know how expensive it was because our insurance paid for it. I had to pay the deductible, but if I was going to purchase it, I might have shopped around and made sure I got the best one for my money. But since I was getting it replaced by insurance and my builder said it was a good one, we got it.

Updated on 11/23/2019: After waiting over a year for the "new and improved" awning cover I am totally disappointed. It's like the top half of a shower curtain and uses small, thin, cheap clips that never hold. Not sure what nitwit came up with this idea, or who QC'd and tested it, but it's a total failure and not worth a year's wait. Even the installers were in awe. They've returned twice and recommend S clips but I felt I needed something that would stay closed so I bought shower curtain rings at Dollar Store that snapped shut and put thru rope of useless clip then through grommets in cover (aka shower curtain liner). What's the purpose of grommets if they aren't used? If you ever patent my logical problem solver please do use my name for royalties. I'm really looking forward to your explanation on this one!

We're very pleased with our SunSetter awning. I've seen the advertisements on television and also got those in the mail, and when SunSetter had a $250 off offer early in the season, I decided that was when we needed to get it. We were able to pick the color and the style we wanted and how large we wanted it. Their people were very efficient and helpful. The salesperson was very good and the installers were very friendly. They went right to work and got the installation done within two hours. There was no delay. We were completely satisfied. When we couldn't get the wind sensor to work, we called our salesman and he came out and took care of it for us within a few days. We're really enjoying our SunSetter. It keeps the living room cool because the patio is right off the living room and that keeps the sun from coming in.

The SunSetter guy who came here was fine. He gave me all the information. The people that installed it were fine too. I had sun all the time on my deck, so I got a motorized awning. It appears to be a very quality awning. I would recommend SunSetter.

The used house that we purchased in Virginia had a SunSetter in place when we got it. We were very happy with that one. So we got them for the awning in our house now. Our house has its back facing west, and we catch full sun from the afternoon well into the evening. SunSetter was very professional. They were able to answer any questions we had. I was very happy with them. We got the automated awning with the wind sensor. A father and son team came out to do the installation. They were great about hiding the cord that had to go down to the power source. They were very thorough and explained all the operations.

We put out an awning to help cool the west side of the house. SunSetter was the only one that sent us any information on them. We had guys from Walmart put it in and they were good workers. They came over one morning, put it all up and made sure it worked. The only thing I wish I had was the deal they put on the side where when the wind blows, it comes in by itself. I have to watch it because the wind comes up in the afternoon. Otherwise, the awning works well and I like it.

I was always buying these gazebos and putting them up and taking them down. I finally got sick of that and got this SunSetter awning to replace that. Their team installed it and they were excellent. I'd highly recommend SunSetter.

I had a SunSetter Awning when I was down in another home. I know it’s the best. I went and looked for the others and I never found anything that would look like this. That’s why everything is so good on it. Their reps were professional and the installation was great. The quality of the awning is very good and I like it really well. Overall, I was very satisfied and I’d tell my friends that they couldn’t do any better by going with SunSetter.

We had a deck in the back, and we thought about putting a roof on it. We've checked into SunSetter a few times before and we decided to just go with them. Their reps were very well-prepared for whatever had to be done and explained things to us. We went with the brown awning with stripes and the installation was very good. Everything worked out fine. They explained how to do things in detail and they were very professional. They didn't have the cover for the awning when they first did it, but it was sent to us very fast. It took two weeks and we had to get it, but everything's been perfect since. Get one.

Sunsetter Awnings has the best reputation and we've been watching them on TV for several years. The sun shines on our deck in the East in the morning and we decided to purchase an awning. Our experience with their team was good and the whole process took less than a day. We picked the colors and got to pick where it went. The awning has greatly changed our ability to use our deck. We've already had two picnics out there and when it rains, it won't come in.

We called SunSetter and they gave us the number in Hastings, Nebraska of a person that sold them. We called him and set up an appointment. He came out and then installed the awning on a Sunday morning. We went to church and when we came back, he about had it done. We like it just fine. It was pretty expensive, but the quality is pretty good. Also, the quality of the service from SunSetter was fine.

We get the sun right there on that side and I wanted it a little bit shadier. I got an awning from SunSetter and the reps were okay. Also, the installation team was fine and they were doing their job. I would recommend them. I would tell others where I bought the awning and if they ask questions, I would answer their questions.

I stated to Sunsetter how wide my awning needed to be and everything went fine. The awning costs a lot. But it's a good purchase for us. What I don't like is the fact that they won't allow qualified electricians to shorten the cord. So we have all that pile of cords sitting on the side of our house. I suggest they change the policy about the cords, because it's a waste of cords. And qualified electrician should be able to do that and still keep the warranty in place. But other than that, I'm satisfied.

I now have my awning installed after ordering it one year ago. After losing it 3 times, and arriving damaged 3 times, they dumped a damaged 14ft awning on my driveway, and then had the nerve to ask me to dispose of it. I paid a 1000 dollars to have their service company install it and fix the damages on my new awnings. They did eventually refunded my money and they offered to send me their LED lights for my years inconvenience, but they sent their ugly cheap lights I didn't request. When I called back they said they would send the LED lights, but they never arrived. When I called just now, the supervisor said there was a mistake and they would and will not be offering them us after we were told they would send them to make up for the inconvenience it's his last year. I even bought a second awning we wanted (through a company that delivered it) since they offered us the LED patio lights to make up for the one YEAR wait.

I saw SunSetter’s commercial ad on TV and I watched it for 30 minutes. It seemed like a quality product. We have a screened-in back porch on our house and so, when I use the awning, it keeps the porch from getting too much sun and from getting hot. I had somebody else do the installation and it was quick and easy. We've had it for almost a year and we're happy with our awning. It’s a great product and I don't have any complaints.

I heard about SunSetter on TV and then we were at a fair in Clarkesville, and a man there selling them. The awning is a little expensive, but it’s supposed to be long-lasting. I've had it close to a year and my experience has been good. The rep was very nice too.

My experience with SunSetter Awnings was alright. I have a SunSetter at my house in South Windsor. I get a lot of things from them like news things that they send out. So I just figured I'd go with them. I always thought they were a good company. Andrei, the gentleman that came out on a Saturday, put the awning up. He came over to my store during the week. And we went over the colors and everything. I had to give him half. And then when he finished putting it up, I had to give him the other half. And he did a nice, neat job.

I have a tiny courtyard in a retirement community where there are small houses all close together. Because of the direct sun in the afternoon, I can’t even get out there until 8:30 or 9:00 o’clock. I decided to buy a SunSetter through Gutter Guard. I'm very dissatisfied with where the installer of my SunSetter awning put it. The guy put the awning where it covers the sun when it hits the area where the awning is. However, it's still hotter than hell in my courtyard during the afternoons. It works fine but then the salesperson told me that where he put the awning would correct the problem and it certainly did not. The guy who installed it just put it where the salesman told him to put it. The salesman surely knows where the sun sets. Other people shouldn't go with the company I bought my SunSetter awning from.

My experience is not a good one. I paid for a 5 year warranty and the company does not stand behind their product. Since I received my SunSetter awning it has not been right. I have puddling and sagging. The company says it looks good in the pics I sent them. I paid $5000 and I am very dissatisfied. My friend has the same one and he has no problem.

The awning we had in the house collapsed because we had snow and rain and then turned to ice. It pulled the awning down and it collapsed. So, we got a new one put in. SunSetter put the original awning in years ago so I called them and had KCCS put the awning up for me. They were very nice and they came out. They did their job right and everything worked out fine. But we have a remote that the guy left me to pull the awning down or back up and it doesn't work. I left a message for the guy and I have not heard back from him. Other than that, I love the awning.

I've got a nice deck. I learned how to barbecue and I like to watch some pigeons fly. Sometimes, it's too hot out there so I got an awning. SunSetter sent out a local company who was gonna install the awning, and it's about $2,000 difference. It says two people can put it up so I figured I could find two people to put it up better than $2,000. So I didn't order it. Watching about it more, I just called to see if I could just order the awning. So, that's what I did. I wanted yellow, but they don't have it so I got a brown one. It's automatic with the wind retraction in it. I had a friend come and help, and the installation would've been real good. But the board underneath my soffit was not strong enough. So we had to replace the board.

I had three big pecan trees back of my house, about 55 years old, and the limbs got too close to the deck, so I trimmed them twice. Then, I finally cut all three of them down and I decided to put an awning for shade. The SunSetter sales people and their customer service was alright. Two old guys came here and put it up for me one day and they did a good job on it. The guy gave me a price on a replacement, so I appreciated that. The awning took place of the shade that we had before and it doesn’t rain on us now. I can stand back under the awning and still cook on the grill, since it’s close enough. You can press a button and the awning goes in and out. You don’t have to crank it unless the current goes off and if the wind blows hard, it automatically rolls up by itself. This is the first time I’ve ever owned an awning and I’m well-pleased with it. We use it and we enjoy it.

We like sitting outside and we wanted to protect our deck from the sun and go sit out there longer. I met with a SunSetter representative and liked him. He came out, measured, and gave us our different choices. He then came back out when we made our decision. I was satisfied with the guy. Then there were four gentlemen that did the installation for me and they did a great job. Everything was fine.

We bought a new house and it was too hot in the back because we face the west. The house and back faces west, so we decided right away that we needed something. We bought an awning from SunSetter due to their price. The person who installed it made two mistakes and we have two holes in our siding because of it. He did fill it with caulking, but the installation wasn't as smooth as we had anticipated.

I tried somebody else and they never got back to me but SunSetter followed through. Their rep as well as the installers were great. They ran out of material but they upgraded to the better grade. So, I had a good experience. I upgraded the material into the sun fabric and then I had the little drop down screen in the front. So, everything worked out. The quality is good and it’s nice and solid. I was happy with SunSetter but they keep sending me flyers. They can take me off their list.

SunSetter had a package where they gave a fixed amount from what it cost. The sales team was very nice. The installation was very nice too. It was very clean and everything was fantastic. The only problem is when there’s a little wind, the awning keeps on closing back and forth, back and forth. But it's nice. It takes a lot of heat from the patio. We enjoy it except for when it keeps on closing and we keep on opening. For anyone considering to make a purchase through SunSetter, you have to be protected from the sun because of skin cancer. The awning is worth it because you protect your belongings on the patio, plus you protect yourself. The SunSetter awning is very good to have.

I have never been satisfied. We purchased 2 to cover our back yard patio which costs us $4,000.00. I have had one service call to which I was told it was fine. I asked how to tighten up the fabric and was told it was fine, they seem to hang through the years. I also asked if it could be adjusted because the sun comes under the awnings, was told no. So years later and 4,000.00 wasted. I am very disappointed.

I bought a $145 side panel from SunSetter and I was told that it was easy to put up. However, the directions are very confusing and it's not "just a couple of screws." Plus, my awning is so close to the edge of my house, it won't even work. The side panel couldn't be added to my house, which I never knew until this year. I bought it last year, but it was all back ordered so I didn't get it until it was late in the year and it never got put up. I had my contractor try to do it though. What we're going through is ridiculous and I'm disgusted with the people I used. If they had measured things right, I wouldn't be going through this now. But that's not SunSetter's fault. It's more of the contractor.

We knew summer was coming on and we had a glare coming in the window. We figured that it’d be good this summer to have an awning. The sales team from SunSetter was good and the installation was great. The awning is working out really well.

We were very satisfied with our first SunSetter awning. We had it for quite a few years that’s why we went with the second one. The team from SunSetter was good. They did nice work. The installation was easy too. I just push a button now during outdoor activities. We have the awning almost every day except for when it rains. We like our SunSetter awning. We have no trouble with it except for the control. We just can’t get a battery for it and we already went to a couple of different places.

We love our SunSetter. We went to a home show and the company that we used was there. We made the appointment through them. They came out and they were very thorough. They were courteous and very informative. They explained everything very well. The motor and the lights are really neat. It's kinda nice to be able to have some light at night. The solar shade is wonderful too. That really helps keep the sun out of your eyes. The awning is a nice piece of equipment addition to our deck.

I have a lot of sun in my backyard and I like that SunSetter awnings are retractable. It didn't block the sun to the house all the time. The SunSetter team was great. They took care of business and got it in. I had no problems. The installation went fine and the installers were quick and efficient.

I needed some shade on the back deck and SunSetter was advertised. I went with them and my experience with them was very good. I put the awning up myself. It’s rather heavy, but I got it up there. It was a tough job, but I got it with the help of my two sons. Overall, it could be done in a day very simply but their ads say as much, and it can be.

I bought a SunSetter awning to enjoy it. The installation went all right. I have a son-in-law that put it on for me. I put it back under the eaves about six inches of the house, and it folds up under the house now. The awning is in the west side of the house and it was hot in the afternoon. We've enjoyed it. But we had some trouble with the wind sensor. I think the battery is dead, and my grandson tried to fix it, but he hasn't had time to finish. The SunSetter awning is nice. If someone younger was outside all the time, they nice in the summer time.

I ordered my SunSetter with the 5 payment plan two months ago. Well had to return it because size was wrong. They reordered the correct size but on top of the $260.00 they took from my account they took an additional $630.00 out. Their reasons were until they receive the other products back. Well they received the product, but I have yet gotten my product. I received a call from the shipping people saying it would be here Friday and someone had to be home. Well took a day off work and stayed home all day and no delivery. Lost money and time. Called SunSetter and they tell me it is still in transit. So I tell them, "No it is sitting right down the road from me because I got that call". So now they say I have to wait longer so they can track it. Are you kidding me. In the meantime they have $900.00 Of my money. And I have nothing. Never recommend them to anyone.

SunSetter's advertising was very effective. The awning cost a lot more than I thought it would, and a lot more than they advertised them for. Instead of $800, it was like $4,000. So, there was a little bit of a shock in that area. But the installation went smooth as silk. The installer was great. He came out, assessed what we needed, and he did a fantastic job installing the awning. It was first-rate service from him. It had to be a roof mount. We got an electrical awning, and we got the thing that closes it automatically. We also went with the expensive fabric. So far, it’s been really good. I installed it at my son’s house, and he’s handicapped, but he likes to sit outside and listen to music. In the summertime, it’s just too hot out there, so with the awning up, he can spend a lot more time out in the outdoors and the fresh air. That’s very important to us. The product is high-quality and I’m very satisfied with it.

I’d seen SunSetter's ad in one of the magazines, and I decided I wanted something for over my deck because it gets awfully hot out there. And as a matter of fact, I was sitting out there today under my awning, and it really makes a big difference on my deck. I am happy with it. I didn’t get to use it too much last year because I was in the hospital, but this year, I’m gonna get some use out of it. The representatives from SunSetter were good. They explained everything, and I was pleased with them.The quality of the awning seems to be solid and it’s good.

The reps from SunSetter were good. I got the awning last year and it has been good.

I've been wanting an awning for years and I just kept putting it off. I decided I’m not getting any younger and I might as well enjoy it while I can. I have seen the SunSetter commercials on TV so often. Even years and years ago when I was down in Jersey, I saw the SunSetter commercials and I decided why not? I got the awning last summer and I'm outside a lot more now since having it. I'm very satisfied. The SunSetter team knew what they were doing. The installation went very smoothly. It didn’t take all day. In fact, they put it up on a day it was raining. They were professional all the way. The SunSetter awning is worth having. If you can afford it, go for it. I’m perfectly happy with my Sunsetter experience.

I saw a SunSetter advertisement on television and then looked them up online. I liked what the product looked like and the cost. The representative came out and walked us through the process, what it would look like, how many brackets we would need and the measurements. We talked about the cost, the amount of shade and what it would do. The people who installed it were very professional, got it done very quickly and it looks pretty good. We had the unit installed last summer and everything went very smoothly. What we paid for and what we got was very good. However, I wish we talked about that way the sun is where our house is sitting and how much shade would happen in the later summer months. When it got to late August, we had more sun in the afternoon than what we wanted and had we gone with a longer one or positioned it differently, it would've been better.

Our patio’s in direct sun so we were looking for a little bit of shade. I got a referral from a friend of mine for SunSetter and he was happy with the product. It took a little longer than I was hoping from the time we initially made the decision until it was installed, but I understand. The installers did it in one day and were very helpful. The awning is tan and it’s self-retracting, plus it's free-standing. In the afternoon when the sun hits right over that spot, we put it out. It was slightly overpriced, but other than that, it was a very positive experience.

I don’t like my SunSetter awning. I haven't had a chance to use it, but I take it out to shield the sun and a breeze comes along and shoves it up. It’s too far east, and it should’ve been put on the roof a little farther west. The reason I wanted it is to kill the sun in the afternoon and it’s not doing that. I had a good conversation with the gentleman that sold it to me, and they sent a crew out to put it up. They did a good job, and they did it quickly and efficiently. But the wind sensor isn't set right and I don’t know how to work on it. I’m a little disappointed because they need to come out and redo that wind sensor.

We were in a position where we could afford an awning, and we looked at SunSetter's brochure and decided what we wanted and what we could afford. They had an option inside the pamphlet with the name of a gentleman in Prescott who would come out, measure and install the awning. I'm pretty handy, but if I can get somebody to install it and I don't have to worry about it, then that's the route to go for me. Plus if something doesn't work right, I can go back to the installer. The first awning they put up hung up on one of the hooks and for some reason ripped. The installer said they had another one just like the one we bought and that he'd bring it. They brought it and we haven't had any problems since. Anybody that sees it says that it's a good looking awning.

I was sick, and I had to go outside to sit down, but I didn't wanna sit in a bright sunlight, so I got an awning. SunSetter Awnings was the first company that came to mind. My experience with the SunSetter team was all right. However, I'm not certain I would recommend them because of the one experience I had with the salesman. He was a little confusing and there was a little misunderstanding. Nevertheless, the installers were great, and I had no problems with the installation at all. I purchased an automatic awning that's about 15 feet. It has lights on it, and I have a remote control. I live in Florida so we get a lot of sunlight. In the afternoon, the sun is a little strong, so I put the awning down. The awning works adequately, and I'm satisfied.

I wanted awnings over my 2 one car garage doors, last June I had them install an awning over my garage window and I wanted the same fabric. After waiting for 5 weeks they said our garage door was 16 feet and they could only go to 10 feet without even looking at our 8 ft garage doors. Very difficult to deal with and almost impossible to even get anybody to answer the phone. I went with a different awning company.

We had a lot of problems with the first SunSetter awning that we got and it never worked right. Then, we ended up getting a second one, and all the hardware was up there for it. But I felt we had to spend too much money. The guy charged us around 5000 and I haven't really did much with it yet this year. I should have waited because the cost was way too high. But other than that, the awning's quality seems okay. I was happy with SunSetter and the awning cooled off the patio when we had it out.

We were tired of sitting out in the hot sun during the day. We entertain a lot and the food was out in the sunshine as well. So, we investigated all around to find out about awnings, and we chose SunSetter Awnings. They had everything that we wanted in an awning and the color was perfect. It's a beige and brown, and it matches the house. We had it on a deck, which we use on all of our outdoor activities. The people that installed it for us were tremendous. They explained the entire process to us and we were there while they were installing it. For each step they went through, they would tell us what they were doing and we were extremely happy with them. As a matter of fact, we're considering putting another awning up on our front stoop.

We needed shade for our porches and the SunSetter awnings seemed easier to open and fold. The representative who helped me was good, and I got 1 motorized and 1 manual awnings. The installation was done in one day and it was faster than what I expected. While we use the awnings quite a bit of the time, the quality is good so far.

I disliked the backwind so I bought a couple of umbrellas but it was taken away. I thought if I’d get an awning, then maybe it would last than keeping the umbrellas. I saw SunSetter advertised on TV and I thought it looked nice. I bought the brick red and beige striped awning. However, the installation was a bad experience. They told me they would come out and put it in in July but they didn't get here until August. I had to keep calling them and I don't think they had anybody to really install it. We’re too old and we didn't know how to install it.

My vacation home down on the lake is facing the east, and it's all glass across the front. It took me four years to get around putting an awning here, but my SunSetter is absolutely worth the wait. I've had it for a little short of a year now and it's doing great. I have a friend back at Lincolnton who also has a SunSetter. We talked about it and we both agreed they're good deals. SunSetter did a great job.

We have a garage and we have shade. But besides the garage is a cemented patio. It was time to have an awning there because we sit there all the time. The crew from SunSetter has already installed the awning, but I still need a piece to put over the awning cover to keep it secure. We got the cover but no one came to put the cover over it. So far, we use it when it’s warm and use it when we have get-togethers. I'm happy we have it and would recommend it to anyone.

We had an awning before at the oceanfront but it was ripping from the wind. We needed that replaced since it’s nice to have awning because it gets hot. I thought the quality of the SunSetter would be better. I got several quotes and the first guy was $1,000 more than the second guy. I ended up going with the second guy because of the price and he seemed very knowledgeable. The awning is a cranberry, 14-feet wide, and it has lights and remote. I was happy with the installation. The installer was really professional and did a great job. I use the awning to have coffee every morning out there and we have dinner out there on the deck. So far, so good.

I wanted some shade for our patio which is quite large and is raised four steps above the ground. I didn't want to cover the whole area though, just a good portion of it. I tried to do that with a couple of tabletop umbrellas that I own but those were not adequate. They also didn't look or feel right. I decided that an awning would be ideal for my setup. I bought one from SunSetter Awnings and I got the largest one available. It has white and green stripes, and it's beautiful. It has an automatic winder so everything is supposed to come out automatically. Though I have yet to use the awning, I'm pleased with it so far.

I wanted an awning for shade and since I had SunSetter before, I chose them over other companies. The guys who came and installed the awning were okay. They were good guys. And while my installation experience was good. I didn't get my cover that I was supposed to get. I had two calls that they said, "Oh, I'm gonna deliver. I'm gonna deliver it." Then when I called them back, it's just, "You gave me two dates that you'd deliver it. You didn't do it. Well, next time, I'm getting down there and waiting on delivery." That was three months ago so I went through the whole winter without the winter cover.

I purchased an awning from SunSetter because I have a courtyard that is open to the sky and gets direct sunlight. The rep from SunSetter was amazing. He came out and did the measurements. We talked through how I wanted it then I finally came up with my own design. Later on, there was something that I couldn't figure out and I called about it. He was as friendly and willing to help. Sometimes, we don't get the same after-service after purchasing something but he wasn't that guy. He was good.

Our experience with SunSetter Awnings was very good. We got an awning that is about 20 feet long and extends to about 11 and a half feet. This awning telescopes out, is automatic and has a remote control. It also has a wind contractor, but we've never seen it work. The awning has a beige color that is terrible, but we live in a condominium so we're limited in our choices. The gentleman who installed the awning was really easy to work with. Overall, I like SunSetter.

We needed an awning to shade the living room as the sun that was coming in in the afternoon was blinding. Our condominium's association referred SunSetter to me, and the company was great to work with. Their team came out and showed me the samples then I picked out what I wanted. They ordered it and then as soon as it came in, they gave me a call and said it was there. It was done very quickly. The installation went very well, too. The people came and put the awning in, then they cleaned up the mess. They also showed me how to use it. I was really happy with them.

We have sun all day long from where we sit in our sunroom and outside. It also too bright and we have no shade trees. I’ve heard and seen a lot about SunSetter on television and we got a motorized awning from them. The installation took one day and it went fine. The color is fine but, I thought the awning would be farther out and I was surprised with it. Nevertheless, the motorized awning is great, especially when you get old like me.

We had a screen put on our front porch by SunSetter, the ones that roll down in the shed, so the sun doesn't shine on you. We had good luck with that. Everything was working just fine and it worked great. So we went back to SunSetter because we were very happy with the first installation and everything about it. Recently, we had a door put in, and then we put a porch on and installed a SunSetter awning so it will be shaded in the afternoon, and we like it out there. It was properly installed by Authority Home Solutions of Ocala, Florida. Then, I had some wind but the wind device didn't work. So they sent out somebody to check it out.

I had to order replacement parts for my awning since the previous owner of my home took it down and misplaced a lot of the parts. I was on the phone with a SunSetter rep for about an hour making sure he included all the missing parts in a single order. After a hefty order which I paid $160 worth of shipping for, I was still missing parts. I had ordered a deck replacement kit which supposedly included two plates, but when it arrived I only got one. They also sent me the wrong wall mounting brackets. I called back to ask for these parts along with the bolts and screws that go within, and to place the order I had to pay another $34 of shipping. Ridiculous. I'm convinced they do this to get more money because the tax is calculated based on the subtotal for the parts AND shipping. Their awnings are nice, but hopefully this is the last time I have to order from them.

I checked around and SunSetter Awnings was the most economical. I got the motorized awning and somebody else came to install it. The experience was good but when I went to use it this year for the first time, it wouldn't work. We thought the battery in the remote was dead. We went and got a new battery, but it still didn't work so I had to call SunSetter. I was on the phone for close to an hour and the guy on the phone didn't help. We never got the awning working. I got so frustrated with him because he just kept telling us to unplug and plug it back in. He had me go upstairs and get a hairdryer so that he could hear that the outlets were working. This was on a Saturday and I told him that I would just hang up and call back on Monday before I say something that I would regret.

I live on a lake and I face due West. I have this huge glass door and I got tired of closing my blinder in the middle of the summer. I love to sit and look at the lake, but I can’t take 90 degrees like I used to. The SunSetter seemed like the perfect option for me, which it was. I’m very happy with it. I got the motorized awning. When it is fully extended, you can use the lever thingy to wrap down the end piece that drops down, and that takes the glare off the lake, so it works perfectly.

We wanted a cover over the shelter so we could grill outside when it is raining and to protect some of the stuff that we have out there. The SunSetter Awnings salesman came and said that he had had his awning out in the open, that he had used it for 10 years and that his was even as good as the ones they made now. We ordered it and paid $8,000 for it but after the man put it up, he said it could not be left open when it rains hard. If we leave it open, then the warranty is not covered. So, we didn't get everything we thought we were buying.

Too much sun in the backyard made me decide to purchase an awning. SunSetter's salesman was very nice to deal with and we got a brown and beige-striped awning which has lights. The installation team was very nice too and very helpful. We’re happy with the awning. You couldn't sit out in the backyard without it because it’s too hot. It cools the inside of the house too. We’re having problems but they're supposed to come back and take care of it. SunSetter is a reliable product. We have recommended it to a lot of neighbors in our group of homes and they've all put it in.

I bought one SunSetter awning from the Cape and another one here in Waltham, and they're beautiful. They're well-made and I'm very happy. I'm very satisfied with them. The one here in Waltham is tan and it's a big one. The one down the Cape is blue and a little bit smaller. A father and son team installed the awnings here over a year ago, then two workers did it in The Cape. Everybody was courteous and they were good workers. They knew what they were doing. Both awnings are motorized, since I'm too old to have manual and when the one here was making a banging noise, I called SunSetter and they fixed it. They were great. I love them. SunSetter awnings come at a reasonable price, which is expensive enough but not outrageous. I'd recommend them for anybody. When people came and said it was nice, I told them that they should get one. If I had another house, I would buy another one.

We had a deck put on the back, and moving into the summer months, we thought that was the right time to go ahead and purchase an awning. We had a SunSetter awning down in our beach house in Ocean City, Maryland, and so we didn’t try to look anywhere else. It was a pretty good experience. The process was easy. The only glitch that we had was when they sent the SunSetter out to the contractor, and he came out to install it, they sent the wrong brackets. We had to wait another week and a half before the correct brackets came in, and we had to get it installed. The contractor came out and installed it, and everything’s working fine. We're happy with everything. We don’t have a lot of outdoor activities, but we will now that we have the SunSetter.

The sun in my backyard is absolutely blinding, and I have 18 feet of glass back there, so I need to put something there for some shade. I've seen SunSetter's commercials and they look reliable. The gentleman that came here was polite and he gave us all the ins and outs of it. We were happy with him. They have a special and the awning comes with the free wind thing. It seemed to be exactly what we needed. I also picked the color I like for the awning and we're very happy with it.

We get excellent sun and my husband loves to sit on the deck so it needed to be covered. I purchased a very large awning from SunSetter Awnings for $3000 and it has a remote. The color of the awning was white, black and gray stripe, which coordinated with my house. However, I was very unhappy with their team. I was told I would get the awning within four to six weeks but it was seven and a half weeks before I got it. I kept calling the rep and he got an attitude so I was very upset with that.

SunSetter Awnings was recommended to me and the team I worked with were very professional. The installers who put up the motorized awning were fantastic. We use it when it's sunny out and we're on the patio. The wind monitor works well, too. I'm very satisfied with SunSetter.

I got scammed a little bit because SunSetter had a very low price for a very small manual one, then by the time I was done, it was thousands of dollars. I’m not over the moon with my experience with them because I spent a lot of money on two very large awnings with all the bells and whistles. One color that I selected was behind and it went through the whole summer without being able to even get what I wanted.

SunSetter is a good company and the team has been great. I called them and they gave me the name of the salespeople here. I already had a SunSetter awning but I wanted to upgrade to a remote and I knew what I wanted. I got a motorized XL which is various shades of brown and tan in color. The installers were also great, although I did have to have them come out again to adjust the wind thing. That closes the awning up if it's too windy but the slightest breeze would close it up. When I called about it, SunSetter put me back in touch with the people who installed it. So that has gotten fixed. The awning would probably be out all the time from May till the end of September. Generally, it's just a sunshade for the west side of my house. It keeps my house cooler.

We have a beautiful backyard that is really stunning and hot, so we decided to purchase an awning. We got a motorized awning from SunSetter Awnings late summer. We have only used the awning a couple of times and we had it longer in the winter than we have had to use it. I love my awning, but I think the marketing was extremely misconceiving. SunSetter should be really cautious how they pitch how much their awnings cost. They promote it, “From 599" yet my awning costs $6,000. Nevertheless, I would definitely recommend SunSetter Awnings to a friend.

I saw the commercials on TV and I thought it’d be nice to have some cool shade on the deck. My friend had a SunSetter awning installed and that made me use them too. Their team was great, pure and simple. They were really nice people and set the awning up nicely. Moreover, the installation took no more than a couple of hours. The awning extends out, has a drop-down shade and has lights on it. It gives a shade out there and has considerably changed my ability to use the deck.

When I lived in Florida, one of my neighbors purchased a SunSetter awning for their back deck and it looked nice. I just put it in my memory bank for a while. When I moved to Tennessee, I looked at the back deck of my daughter and son-in-law’s home and I figured that it would be the perfect spot for it, so I called SunSetter.

I had a little deck made into the porch. Years ago, we had a roof on the side of our house but since it is gone now, we had no way of blocking the sun. I kept seeing SunSetter Awnings and so I went ahead and purchased an awning from them. The representatives I dealt with when I was buying the unit were all very nice. I got a beige and white awning that has a button that I can push or turn. The installation team that came did good. It didn't take them a long time to install the awning but they took whatever time they were supposed to take. They didn't have the thing to cover the unit and I'm glad that they came back with it and put it up for me. I would recommend SunSetter Awnings.

I purchased two mats 9x9 and 9x12 for my deck. I was told by customer service that were gray in color, water would drain right through and that they were great outdoor carpets. I also purchased them in the fall and did not take them out of the box till right before Easter. What a disappointment. First, the mats are brown not gray. They are extremely flimsy and would blow up in the wind. They collect water when it rains and are dangerously slippery. I called and asked to return them which they refused (90 day return policy, no exceptions). I am extremely disappointed; their customer service team needs to take a training course on their products so they can explain them correctly. I also bought a motorized awning which I love but I will never buy another product from SunSetter. Buyer beware.

I saw several ads of SunSetter Awnings so I went with them as I needed to spot for some shade. SunSetter had a great team and the installation of the awning was not bad. But, I am not able to use it during outdoor activities as we can't get it open. We have since contacted customer service about it.

We have a back composite deck and in South Carolina, it gets so hot that when the sun hits on it, you can’t use the deck at all. So, it was between an awning or a roof, and we just assumed the awning would be cheaper. My in-laws already had a SunSetter so we just used whoever they used. The rep that we had was very nice. An issue we had with him as he was a little bit slow to answer when I would ask him questions.

I had a SunSetter in the past and I had good service from it. I went back and purchased the top of the line, longest, largest one they make. I also purchased three sunshades that crank down, for my porch, that give sun and wind protection. However, I was very disappointed with the manufacturer. I ordered these in May but they were all on major backorder from SunSetter. I tried contacting the authorized dealer and he did the best he could but it was SunSetter that could not provide the product as promised. I did not receive it until August, and the shades, until late September. I still have not received the final thing I ordered.

My interactions with the SunSetter Awnings team were good. However, the salesman didn't know what the guys that put the awning up were gonna do. He told me one thing and they did something different. He said they were gonna hook it to rafters. If they hooked it into my rafters, they would've cut my soffit out, which would've been fine with me. They already had the things in here to hook into the rafters, so it'd keep my awning down a couple of inches. I wanted it way up tight to my soffit though. It could’ve been higher up by a few more inches and it just would've looked a little bit nicer. I had gotten a brown awning. It goes in with the wind. And it also has lights and a push button on it. The awning works and has made outside life nice. Plus, I like it with the lights on.

We had an existing awning that we wanted replaced. I went online and it directed me to a gentleman in Sandwich, Cape Cod SunSetter. The SunSetter Awnings team was excellent. I was supposed to get a free winter cover though but I still haven’t gotten it. That is since October when they put the awning in. The distributor here tells me that it’s SunSetter that’s holding it up because of legal issues but I still see them online. Other than that, the installation process was good and they took away the old one which all went very smoothly. Also, the awning is beautiful and the operation of the awning is fine. It’s just the way we wanted it. I would highly recommend putting them on. It’s a very handy thing for the rain and once the sun comes out.

We purchased a new home and we had a back deck, and the sun was pretty intense. We've seen commercials for SunSetter Awnings and I selected those retractables. We had a couple issues with waiting for the side panel to come in. And then, we had a slight issue with where they nailed them into the house. But for the most part, sales rep was great. He was pretty responsive and on top of things. The installers were pretty efficient, pretty quick, and they were here when they said they were gonna be here. The only issue that we had was a couple little dents in the siding. Other than that, the awning has great quality. There has been time when snow came and built up on top of it, but it held up. We're super happy with it.

We had heard good feedback on SunSetter Awnings, and other people that had their awnings really liked it. We also had an awning installed in February and have used it every day. We like it very much and we're very much pleased with it. We still have a problem with the west sun, but we're trying to eliminate that with another awning umbrella-type thing. It has nothing to do with SunSetter because it is just the positioning of the awning and the angle of it. The SunSetter installers were very good and we were very pleased with their professionalism as well. The cost of the product is reasonable as far as quality. It would be better if it was cheaper, but they did their best.

I had an awning in my last house and it was convenient. It worked for me and since I liked SunSetter's price, I decided to buy an awning from them for my current house. The sales rep I worked with was a very nice guy and he seemed honest. Then, the installation was done quickly and easily. My new motorized awning is awesome, it looks great, and I got what I wanted.

SunSetter had the retractable awning that I was interested in. The installers put in the awning and everything went fine. I bought the 12-foot wide by 10 awning and it has burgundy and off-white stripes. I use it when the sun is too much. If it gets windy and I forget to close it, it closes up automatically which is great.

Our backyard gets way too hot and we had no familiarity with SunSetter but I know my husband’s sister bought one. We talked to several people before we purchased and we got a couple of estimates. The guy we bought it from was wonderful. He did everything to try to please us. The installers were very efficient and got it done right away. So far, everything has been perfect. We had the SunSetter awning put on during winter and now, it’s just starting to warm up. We haven’t used it a whole lot, but I’m thinking we won’t have any problem.

I have a hot tub in the backyard. I wanted to have shade over it when I'm in it, so I decided to buy an awning. Since SunSetter Awnings seemed to have the best product available with the motors that help open and close it, I got mine from them. I got an automated 11-foot unit that is mostly tan. I wasn't at home when the installers came to install it, but my wife was here and everything went well. They did what they needed to do. I use the awning frequently and I enjoy it. It made it much more comfortable when I’m sitting in the hot tub. I don’t have the sun glaring down on me anymore. I'm very happy with SunSetter Awnings and I'm probably going to be purchasing more units from them when I finish a patio at the back of my house.

I saw SunSetter's product in the ads and it looked good. I dealt with a rep and she was good. But the delivery process was a freaking nightmare. It was supposed to be four to six weeks, and about four weeks later they came in and said that the fabric was discontinued and I have to order another one. So I ordered another one. And they were supposed to expedite it since they had waited so long to tell us that they were discontinuing that fabric. We ordered it on the 1st of July, and we were hoping to have it in summer so we could use it.

There’s an area in one of our group homes where there wasn’t any room for a table and an umbrella. We wanted to have an awning so that people would be able to enjoy outside and be shaded. The SunSetter Awnings rep was very friendly. She came over, helped us pick out a design which would best fit that area and she made some measurements. It was very quick. We got a motorized awning. It was 16 X 11 feet, 8 inches. We also had the hood so that the awning is stored in it. We were very satisfied with the installation and the enjoyment that we're getting out of it now. The backyard is all sun, so any time we want to sit in a couple of chairs and relax, we utilize the awning.

It was quite efficient to have a SunSetter awning installed on the wall instead of having to build something else. I didn’t want any structure to be built and SunSetter was an easy way to go about it. SunSetter’s rep was very good and the timing was great. The installers were very good too and very clean. The awning was installed within a couple of hours and the way the installer showed us how to use it was fine.

We had an older awning, and we gave it to my dad. We went to the Wheeler's out in Niles and we bought two new awnings from SunSetter. I wasn't here when they did the installation but my wife said it went flawlessly. They went down and put my old one to my dad's. And the guys have been doing it for a lot of years, so they did a good job. I'd recommend SunSetter to anybody.

We talked about purchasing an awning for a while and we decided it was time to buy one. We chose to go with SunSetter Awnings due to their reputation and we had a great experience with their team. We got the motorized awning which is striped white and green and brown in color. We also had a great experience with the installation of the awning, which was done very quickly. We roll the awning out when it is hot and it shades our deck. I would recommend SunSetter Awnings.

I’d like to have some shade in my backyard and I wanted to get an awning company that is experienced. I thought that SunSetter does this type of work. I have bought the awning from them and it is here. It is free-standing and the model that is top-of-the-line. But, it has not been installed as I wanted them to put the awning first then I am gonna put the porch in. We thought that they’ll have it put up whenever it is convenient for them and the way that it will be done is that we’re gonna put the awning into a large timber which will sit over the end of some logs that stick out from my log house here. So, a lot of it can be built on the ground and then lifted up in one piece. I got some local people to do it, but it did not seem to materialize. So, if there are some people who know how to do it, I’d be very happy to pay for their labor.

The SunSetter reps were absolutely fantastic and they could not have been more helpful and more courteous. Their installers left the house cleaner than it was when they came to put in the awning. Also, the cost of their product was in line with its quality. We’re approaching our first year having our SunSetter awning and the experience with it has been absolutely perfect. Everything works like it is supposed to, and we're very happy customers.

I used SunSetter Awnings on my first house about 10 years ago. The awning held up pretty good. There's a strip there with a mushroom front ping, and I had to replace that because somehow it got cracked. We used them again on another house and in both times, the installer was great. They did an awesome job installing it. The reps were also great, and they promised that they would get it in on time. It was a good quality product overall.

My stepdad had just put in the deck and he wanted to cover it. He told me he wanted a SunSetter awning so I ordered it. The gentleman who came out here in Jacksonville treated him very well. We had the awning all custom made and it was the largest one that can possibly be motorized. It was a roof mounted as well. We were told that the order time was in four to six weeks but it came in four weeks and the awning was installed two days after it came in. The installers did the installation in one day. My stepdad has not been able to utilize it much yet and it had not gotten to be hot here in Florida, but he enjoys sitting out in the deck in the afternoons. Overall, our experience with SunSetter was good. We have also purchased SunSetter too where I used to work where the employees had a good relationship there as well.

Our old SunSetter awning was worn out. We're fairly happy with Sunsetter, so we went back to it. There were a lot of choices. The installation went very smoothly. The installers were very professional. We got a motorized, 12-feet wide, 10-feet long, blue model and I'm very impressed with it. It's what we need and it works well. I use it to screen the sun from coming in outside of the house and also for shade when we're outside. I would highly recommend SunSetter Awnings.

I’ve had my SunSetter awning for two months now and I still haven’t gotten the cover. I’d like to have the cover as the company has promised.

The sales rep helped me and explained to me when I had a question. I got a light brown awning with the remote control. They installed it in one day and everything has been okay. I use it when the sun is very strong and when I need to go outside. I’m gonna recommend SunSetter if somebody needs an awning.

We wanted to cover the deck and got four bids from different awning companies. SunSetter was the best priced and I liked how they sold their awning to me. Their sales rep was very nice and their installer kept in contact with me. So, it all went smoothly. We got the motorized awning and the installation was done in one day. I like the quality of the product and I haven’t had any trouble with it. SunSetter did a good job for me and I recommended it to a couple of my brothers.

SunSetter's rep was professional. We needed more shade and so we purchase an awning. A gentleman and the daughter of the business owner worked hand-in-hand together. And it was only a matter of a couple of hours to put the awning up. It has LED lights, which we liked really much when we put it out. We have additional lights on our patio, and it’s now inside a screen in the night because we added a pool to our property. We use our awning for shade, and we sometimes even use it against rain. But then, we don’t open that all the way because it’s wide.

It was getting to a point where I couldn’t roll up the umbrella very well, and knowing that I have a lot of wind here, an awning is perfect because I can just keep it in until I go out to get in the hot tub. I have a sister-in-law that got a SunSetter awning and she said I'd be really happy with it. So, I started looking into SunSetter. The company is local and they told me straight out about how long it would be to get the awning, and if I was in a hurry, then I'd be sorry. But it takes a while to get it and I was fine with that. I like to be informed instead of saying it was gonna be two weeks and it’d be two months. I'd rather them tell me right upfront that it is a while. I got an electric awning. I like the color combination and it works really well. The installation was fine. I went out to see how they were doing and we found a pinhole. I looked up at the sky and I could see a hole. And so, the installer took a picture of it and said they'd get a new one for me.

My experience with SunSetter was excellent. The rep picked the date to come do the installation, they did it, it works and we're happy. They do garage doors here too. They had done our garage door so they knew what I was getting into with them. We were able to customize the choice of color and if we wanted lights on it.

An awning is a value added to the property as well as cover from the rain. It is a nice addition if I want to be outside when it is hot out. SunSetter Awnings was the only company approved by my homeowner’s association. I got in touch with their rep, Paul, and in my earliest convenience, we did a walkthrough and an estimate. The color of the awning was also picked by the homeowner’s association but there were three different options. One was a crank manual, the second one was the automatic and the third one was the automatic with a metal protector for the awning when it was rolled up. I opted for the metal one. It was the most practical and did the most for the best price. I thought I was getting a good deal on that.

We live by a lake and due to the direction of the sun, we wanted to get an awning and make it more comfortable to sit outside. One of our neighbors was having one installed by SunSetter Awnings and so we decided to get ours from them. We picked a brown and green unit and the people who came and installed it were very professional, really nice, and answered the questions that we had. We live in a quad and three of us have the same awning. We recommended SunSetter - both the awning and the workers - to the fourth one and they might be getting a unit this year.

We moved down to Florida about a year ago, and we needed something on one of the sides of the house where the sun comes in in the late afternoon to block out the sun and save energy. The neighbors had used SunSetter and they recommended them. I had spoken to their rep, and I liked him very much when he came out. He was knowledgeable and gave us proper advice. He was also spot on with everything. The team who installed the motorized awning reviewed everything with us. They were also clean and very professional. So far, the awning that we purchased works well. It's done what we've needed it to do, and I have no complaints. I recommend them.

I like to sit outside but the sun in Florida is deadly. I have a patio and I had added an awning to it. I got SunSetter to do it and the sales rep who came out to estimate was in a hurry. It's always like he had too much on his plate. He came in a gray, big, fancy car and he wasn’t the right personality for me. He goes around like he wanted to get something. Everything was fast and I had to make up my mind. While he asked if I wanted the size to be beyond the window, he didn’t realize the sun comes in on three sides. I didn’t realize I needed the extra blockage and he should have realized that I would be happier with it over the window.

My wife and I had a nice deck done and we decided to go all the way and get the right awning for the deck. The SunSetter Awnings reps were outstanding, polite and helpful. We customized the arm for the wind because we get a lot of wind going back in. The quality of the awning is good. The crew came through the back for the installation and they didn’t even need to come in the house. They installed it the same day and it didn’t take long. We’re very happy so far with the awning. It keeps the sun off the porch and it keeps the sun off the sunroof as well. I’d recommend SunSetter to anybody.

I wanted to cover my back patio and back door. It gets so hot in the mornings that I couldn’t touch the door handle. A few other people around us have SunSetter awnings and they're very satisfied. I like the product also so I decided to use SunSetter as well. Since I checked everybody else’s house in the community, I already knew what I wanted and I knew exactly what the awning looked like before the sales representative got here.

We had a SunSetter in a different house before and it worked great. Now, we went for one that goes in by itself, and we got the little contraption that if the wind blows too hard, it automatically retracts. We’ve been out of town twice, and then we had storms, and the awning retracted by itself. It worked great. Its quality is perfect and we easily found the style and color we were looking for. We went for the green one. Since we've had it, we’ve made an outside room where we sit and watch television, then also get in our hot tub and watch football and baseball games. It has been great. I would highly recommend SunSetter. Their salesman was excellent and the installation team was fantastic too.

I had sun coming in my eyes. I talked to a neighbor who had SunSetter Awnings so I went with them too. I bought the 11-foot wide awning which has a remote control. We put the awning down to keep the sun out of our eyes when we sit on the porch. The SunSetter team was diligent. When they were testing out the awning, the awning automatically retracts itself when they would bring it out. It kept doing that and the installers kept changing things and realigning it. They had to put a new motor in it but it kept doing it. Until finally, they put a new motion sensor on it and set it a little higher than it should have and since then, it has been working good.

We got a motorized awning of a taupe color from SunSetter Awnings. We installed it in October and we really haven't used it much, but I'm very satisfied. SunSetter Awnings was good.

I was referred by Costco to SunSetter and although we had a couple of issues, it pretty much got rectified. The reps were very nice but the awning that we bought wasn’t right for the area. They made good on it but it was not completed. We called and negotiated at the end. I would’ve rather gotten a full refund and we didn’t.

When I bought an awning from SunSetter Awnings, the guy was quick to come out here and get my half upfront. However, it took forever for them to give me the unit. He said it should only be a couple of weeks so I called him back and he told me that the awning was sitting on the dock. Three weeks later, I called him again and he gave me one excuse after another. I stayed right on top of him to get him to come out here and do it and so I wasn't very happy at all. Then, when he installed the unit, he never caulked around the holes that he drilled in my siding.

The SunSetter awning is beautiful but the installer was an absolute jerk. He and his partner dragged the awning across my brand-new deck which is a composite material and scratched the heck out of it. When I challenged him on that, he denied it. Because the deck was just built, it didn’t even have any stairs, so nobody could get on it except them. They damaged my deck to the tune of about 78,000 bucks.

Nobody does what SunSetter does. I've been seeing the advertisements on the TV and just thought that a canopy over the garage would be good, and my wife wouldn't have to put up that thing she puts up all the time. It was a comfort for her. The canopy had to be put up, but it seemed the right thing to do. It was pretty cold in the fall when the techs were putting it up. They found out that they couldn't get the remote done and finish the job, that we had to go all winter. We would not use it anyway. But this spring, they came and finished it up. They just did the last part today, and everything should be all right. When they got to the last part of it, there's an automatic thing you can put on it that if the wind is blowing too hard, it automatically rolls up itself. That's a must.