SunSetter Awnings Reviews

The installers did a very good job, although it got delayed, but the sales rep was kind of pushy. I had some medical problems when I was going through this and I had to go to the hospital. They were out here and he demanded I pay him right then. I told the guys to come back after 3 o'clock. They had another installation to do locally and they came back. I like the awning very much. The only thing I'm disappointed in is that when it rains, it holds the water. The water accumulates on the top so I can't have it out when it rains.

Steve was our sales rep, and he was responsive. He's a very friendly guy. Four guys then came and installed the awning, and they were very good. The awning works as we expected. It’s nice.

The clips will not hold the cover down. I contacted them a week ago and was told I could get a refund. Never heard a word so called again today and was told I could not get the refund. I had the problem soon after I got the awning cover and they sent me another set of clips just like the original, I had them put on and winter came on so I never went out to the patio until a week ago just to discover the clips did not hold again. I am out close to a hundred dollars for a piece of junk. I would not recommend this company to my worst enemy if I had one. They do not stand behind their stuff and they lie.

SunSetter is great. I am very pleased with the product and the options that I got to include the lights and the wind-sensitive recall feature. I'm very pleased with the installers as well. There was some shipping damage on the arms when the guys opened up the box. We discussed it a bit. They, very graciously, said, “This is not that uncommon. It does happen. So, we know what we're looking at here. And the company knows. They've heard from us before when our clients say, ‘Why is it that a brand-new set of arms for the awning is sort of slightly bent and scratched?’ And so, let's see what we can do about it.” They went ahead and installed everything, and it was functional. It just had those issues.

SunSetter did what they said they were gonna do. That doesn't happen everywhere. They screwed up the first order and delivered the wrong size but they fixed that and gave my wife a chance to pick a new color. That made her happy. SunSetter resolved the problem in a reasonable period of time. Our contractor’s a pretty tough guy and he was pleased. So if he's pleased, I'm pleased.

I love my SunSetter awning so much. I just ordered a second one last November, and I'm getting ready to install it in April. I got the first one during COVID. I was home a lot, so I wanted to enjoy my deck in the sun. I called a couple of companies in the area and one couldn't be bothered with the pandemic and the other one was a little pricey. My SunSetter was worth it. I got a great purchase price, and it's a good product. Get it, too.

I got excellent service from SunSetter in a timely manner. I got the Sunbrella material, which I love. I had to get special approval for that because it wasn't one of the standards that we use here in our neighborhood. I got the LED lights, which I love too. The wind sensor is wonderful ‘cause it works. It's well worth it. The aesthetics are great. I've had other people across the lake tell me how nice the awning looks.

I called SunSetter and told them that I wanted to have somebody come out and take a look. They said they would get ahold of the person in my area. That was on a Friday and the guy called me on Monday morning, came out and measured. We liked what we saw so we ordered. The two gentlemen that came out gave me two options where they could put it. My wife and I decided that the one area was better than the other then went ahead and got them installed. So far, it's been a very positive experience.

They came out and looked at the site. They gave us an accurate measurement of what would work best. They were on time for the installation. The awning came in faster than we thought it was going to but some accessory is still missing. SunSetter didn't ship completely. But I'm pleased with the way the awning works. The only thing I don't like about it are the side shades. You have to manually put them on and take them off.

We're very happy with SunSetter. We bought three motorized awnings. Two of them have motion and rain sensors and one is under cover, so it does not. The installers were wonderful. I would certainly recommend SunSetter and the gentleman that we purchased the awnings from.

They did everything they said they’d do. Very courteous and did it on time. We’re very satisfied with the product so far.

The awning is okay with the sun but not the rain. If the rain falls and the awning will be down. It doesn't serve the purpose for the rain. I want it for the rain but they say it mustn't get rain. Other than that, SunSetter's team was very good.

The rep knew what he was talking about and represented his company well. We purchased a 16 foot by 8 foot awning that has a remote control and a wind sensor. It blocks out the rain and later on in the year, it will block out a part of the sun. It's functioning well.

The installers who did our SunSetter awning showed me how it works. Its quality is good. So far, every time when we go outside, I can just use the remote to turn it on. That's the cool part. I would suggest going with SunSetter. It’s a good thing.

Our SunSetter awning, so far, is terrible. It rained and the sensor never went. It was windy and it never closed up. It got full of water and I couldn't close it, so I had to get the water out. Now, I was told I could put in some type of bows to keep it from sagging. So, I'm not too happy so far. The guy who did come out gave me some cockamamie story that it should be this, it should be that. That was not what he told me when he first installed it. Also, the awning is kinda low. It feels like it's right on top of my head. So, I need to be up there because it was my son who is up there. I'm down south. I come and go up and back. So, I have to make an appointment with the guy to come out and see if we can put those bows in to keep them from not sagging. I'm very dissatisfied. Everything that they said it would do, it hasn't done.

The SunSetter that we got is striped and it's automated. It's 16 feet long. It's electric. It goes up by itself and comes back in by itself with the wind. It was expensive. But I had a positive experience with the sales rep. He was personable and knowledgeable.

I bought a tan colored automatic awning that rolls up and down. It was the end of November when it was installed and the SunSetter Awnings team was great.

The SunSetter representative was very good. He spent more time than he anticipated. So he had to make a call to his next appointment and apologize because we were taking too much of his time. He went over the product. Everything went well. The only problem that we had was the time that we waited was well beyond what we were quoted. We were quoted 4 to 6 weeks and it took 12 to get it. I understand with COVID and everything else, that there’s a lot of stuff that's been backed up. It took a lot longer. Had I known that, I would have been prepared for it. But it got a little frustrating when I would call, and they would say, “We still don't have it.” But that wasn't their fault.

I got ahold of our local SunSetter dealer, Jerry, and he was terrific. We had him order it for us, had it delivered to the house and had it put up. He came with his son and they were both knowledgeable and friendly. I would highly recommend them. The awning is good for when I want to go out and read a book and for shade.

SunSetter was really professional. They were very good and they followed through. The installer was wonderful. He went through everything. He cleaned up and did a great job. The new awning is great.

The salesperson was the best and the installers finished really quick. We like the selection of the fabric for the awning. The awning that we got is retractable and it is pretty.

The man who came to sell was phenomenal. He had all the answers and he put them to us that we knew exactly what he was saying. Nothing was hidden and he didn't make up stories. We had a good time. Our SunSetter has a remote control and protection so when it's rolled up, nothing can get into it.

The rep was kind of a character. He was a little offensive. He would come in several times while we were putting the awning up and wanted a glass of water. He would ask if we had something else besides water. He was a pleasant guy but kinda overstep his boundaries. He initially came to look at the old awning that we had then proceeded to talk us into a new one. But it wasn't a hard sell and I like the product. We had to order the thing that makes the awning come back if it gets really windy and there was a delay in having that come.

We've had our SunSetter awning for a long time. We were getting ready to get a new cover for it because the old one was getting holes in it but the forest fire happened so we got a whole brand new one. The experience with SunSetter was perfect. They're great. We like our awning. When the wind blows really hard, it retracts. It's a good thing.

I've had good luck with my SunSetter awning. The remote control has worked every time I've used it. I haven't had a first minute’s problem with it.

SunSetter installed our awning well and it looks beautiful. It came down from the rain, so they had to put another one back up. We always tried to retract it any time we were gone so that wouldn't happen. However, we didn't know it was gonna rain at all and when I came back, it was already down. I was shocked that in that short amount of time, the awning was brought down. They had not told us about that. I would have appreciated them explaining that from the beginning to me. But now we know through experience, any time, even if I'm gone for an hour and the skies are clear, I'm gonna retract it.

The sales rep needed more knowledge on the awning. She knew what it was but didn't tell me everything about it like the outlet that I got to have power to. When we first got ours, the installer put both of the awning out, a big one and a small one, over a door. We had it out one morning going to church on Sunday. A shower came up, filled it up with water and broke the big one before he could get out there and put the outlet in. It would have been nice if they would have told us we needed the outlet. I thought he was putting it in the same day he was putting the awning up. But he said he had to come back three or four days later. We had to go ahead and use the warranty on it. I had to pay $90 for shipping cost then repay him about $600 before he put up the new one. The guy did an excellent job putting it up but the sales rep needs to tell more about it upfront that if you don't have an outlet, it’d be best to go ahead and put it up so they can work.

We bought two SunSetter Awnings for two different houses. In the first house, we picked it out on our own. It had the Good Housekeeping seal. I liked all the reviews I read, and we thoroughly loved it. We sold that house and then we bought into a 55 and older community that Toll Brothers built. SunSetter was the only recommended awning that we were allowed to put up. When I found that out, I thought, “Well, that's no problem. We've dealt with SunSetter. We had no issues with it.” We were very happy with the gentleman that installed and sold it to us. Unfortunately, they were backordered for so long. We ordered it in August and we did not have it put in until right before Christmas time.

We placed our order to SunSetter with the expectation of delivery for May. We happen to be in Florida right now, and the purchase was for a property up in Massachusetts. When we bought it, we had a time when no one was wanting to be sitting outside. So, we were trying to be proactive to make sure that everything was ordered, received, and ready for installation as soon as we got back.

The guy from SunSetter was excellent. Everything was great. I'd recommend SunSetter to anybody.

I got the motorized awning and it's attached to the dwelling. The guys that put it in were great. The owner guy came out when there was an issue with the brackets coming from the side of the house. It had to be mounted to the soffit. They had it figured out and it works fine now. I’m happy with it. But I have to call the rep about a side panel that can be hung down and I’m gonna ask him to bring that to me because of the time of day. I spent a lot of money on the awning and it could use the side.

We're satisfied with our awning. We like its ease of use.

We dealt with Randy and he was good. We got a motorized awning and it's very big. It's in my backyard for my lanai and it works.

It was good service, and I appreciate the company that installed the awning. I was at work when they did the installation. I gave them access to the backyard and they put it up. When I got home, they demonstrated how to use it. The awning is about 14 feet long. It's kind of a canvas material. It retracts in and out. It has a remote and LED light. It looks nice. I enjoy it.

The vendor designing windows was knowledgeable, receptive, responsive, professional, and guided me in the right way. Their workmen were great. They clearly had done the installation a lot. They didn't do any damage to the outside of my house. They were very fast. They taught me everything. I love the way the awning looks. But I wish that the cartridge was white and not off white. Also, my next door neighbor is looking to buy an awning and I showed mine to them, but my light wasn't working.

There was a long wait because of the order of the awning, but other than that, everything went fine. SunSetter was good in working. They were fast and clean. The awning is good but the one that I expected didn't work the way I expected it. The shade is not coming directly under the awning.

When they did the installation, they didn't have the cover with them. So they've got to come back and put the cover on. But the awning has been good so far.

They were knowledgeable and competent. The solar team was also very good. I got the electric awning and it’s about 15 feet across. It has an extra crank device to get the sun if it goes down very low. So far, so good.

When the installation people got here, I gave them the final check for the awning but they said, "Oh, no, no. This is separate. And you owe me 500." But I thought it was all rolled into the price. They said it wasn't. So I wasn't too happy about that. The salesperson should make it more clear that the installation is separate.

The installer has to come back this week to make some adjustments. But everything's been great. They always got me informed. The product and the service have been good.

I purchased a yellow and gray striped awning. It looks nice and works well as I got the automatic one. SunSetter installed it right around the beginning of winter, so I haven’t had the opportunity to use it a whole lot. But when I go out there and show people, it goes right out and comes right back in. It just messed up my balcony, like the guy who did the door which was not SunSetter.

The response was quick, and very professional. I liked the salesperson when they came out and talked to us, and gave us recommendations. The product came in about the time they said it would. We're happy with what we received. It was put in by a subcontractor that seemed very knowledgeable and did a great job. They explained as they put it in how they set it up. It was all A plus. It was a good experience for us. We enjoyed working with them, and we enjoyed the awning since then.

My daughter bought me a SunSetter awning. It had a remote control and we liked it. But we had an abnormal wind and before I could hit the button and roll up the awning, the wind blew it up over my house and destroyed it. My daughter looked for a dealer in the area and I wound up talking to a guy named Briner, and then I replaced it. I had a 10 x 16 and my deck’s only 10 x 14, so I bought a $2,400 10 x 14 and I was looking to cut cost a little bit so I didn't have it put up and I have it laying on the garage. I would probably gonna put it up in the spring. But overall, I was pleased that it was American-made and they’re pretty quality. I'm probably going to purchase another one for the underside of the mobile home in the spring.

The team was fantastic. I talked to somebody on the phone and he came and did the presentation. It was really good. And the installers came to put the awning up. There was an error in what they delivered. It was supposed to be straight instead of ruffled. They fixed that quickly too, and brought it back and put it up. I was almost like, “Well, I guess I don't really need it.” And the guy said, “No. That's what you ordered. We want to make it good for you. We'll bring it back and fix it.” And they did. I would definitely refer SunSetter Awnings.

The installers put the awning up perfectly. It went very good and fast. They were very nice people. I use the awning every day when the sun is out. I'm very happy with it. This makes the second one I've got.

It was a seamless, easy process. The company that did the installation was on time and did a good job. We like the quality.

The SunSetter team was very efficient and just took an hour and a half or two to install the motorized and automatic awning in terms of wind. So, in case of heavy wind, it retreats. I'm happy with it. But it's not summertime so I haven't used it very much. Overall, I admired their installation and the quality of the product.

We own two of Sunsetter Solar Easy Shades that we purchased through Costco. We haven't used them all that much (possibly several dozen times over the last 4 years) and when we returned to Florida from up North in November, we tested the shades. The one worked fine, while the other shade didn't work at all. After a lot of fiddling with the hand-held remote control, we finally got it to work, but only sporadically, and when it did work, it went "down" pushing the "up" button, and "up' using the "down" button. It would sometimes get stuck halfway down, and then we couldn't get it back up.

SunSetter's salesman was more knowledgeable and had a wider range of products, colors, and fabrics than other companies. I hired them and their installers did a good job. We love our awning. We have a southern exposure and big sliding glass doors in the new house that we moved into. And we're getting so much light flooding into our living room that we really needed that awning to cut the light a lot. Plus, we could sit out there under the awning if it's raining.

My SunSetter awning's installation was outstanding. It took a very reasonable timeframe. Go ahead and use SunSetter. They're great. They're reliable and they did a good job.

I like the quality of my SunSetter awning, but I'm in Iowa so I've got it covered up for the winter. The only thing is the cover only covers the front part. I would think they would have some kind of a better cover to put on it for the winter. Other than that, my experience was very positive. I'm happy with it.

I had a SunSetter which got damaged in the storm so I got a new one this summer. The reps were very nice and thorough. So, I was happy with it. I got a 14-foot motorized green awning. The installers took the old one down and put the other one right up. They did a good job.

I bought the awning because I knew the company. I used to do home shows with them. So, I got to know some of the guys. Have the sales representative over because the fellow was a very courteous guy. Also, the installers were very good. I bought a 14-foot retractable and it looks good. I have only opened it once because we got it installed at the beginning of November. But my wife is pleased and that is the most important thing.

My experience with their team was totally excellent from start to finish. Carl was a great representative. He was very informative and forthcoming. Every question I had, he explained fully. I really like him. The install team did a great job and I was really pleased with it. We have a motorized awning attached to the house. It's ice and snow Idaho so I put three feet out just to keep the patio doors clean. So, I can still have a chair out there that won't get covered in snow.

We had to build a deck onto our house, and my husband missed an overhand. So, we needed something and I liked the idea of a retractable from the roof. Our friends have one of SunSetter's blinds. We liked them, and we liked their shades. So, we thought we should get one too. The guy that helped us choose the awning was great and came out and measured everything. The people that installed it were really good, very quick and very professional. The problem is that Sunsetter had gotten the order wrong. So, the people that installed it didn't have all the right parts because it hadn't gotten transferred to the order correctly. Then, we had to get that picked up.

The rep was easy to work with. She had us sold in less than five minutes. The installers were amazing too. If it wasn't for chitchatting with me, they would've been gone in 15 minutes. It was that simple and that easy. I really enjoy what we received. It's a portable type awning that I can take from house-to-house. So if I move, it can go with me. I'm real happy about that and the quality is definitely excellent. I trust SunSetter and their product.

It's been great with SunSetter. I got a 12-foot automated retractable awning with LED lights and a wind sensor. But with the installation, there was a little bit of cosmetic damage to the trim work on the existing house. The aluminum siding was dented up a little bit. Other than that, the awning is functioning well. I recommend SunSetter. It's a good product. I have an outdoor TV underneath my awning and it keeps me out of the rain.

The purchase and installation went pretty smoothly. The rep talked with my husband and he told us how he would want to do it. But he changed it later and did it in a different way he thought would be better. Then they set up a time to put it in. The whole experience was good.

SunSetter was on TV and I presented it to my community and made it available to all the homes in my community. We did probably about 30 of the awnings here. It’s always a good experience with the SunSetter team and the reps are excellent. The quality of the awning is very good and we use it daily. When we’re out on the deck, we have it open.

The awning works wonderful. It couldn’t be installed on the stucco because there wasn’t enough support behind it so the installer had to go on the roof and change some of the parts. SunSetter is waiting on a piece and it’s not done yet. But installer was great and very easy to work with. Whenever I called Holly, the rep, she answered the phone and if I need to see samples, she's usually there within a couple of hours. I'm probably going to get another awning for the back of my house. I’m working on that.

The quality of the SunSetter awning is good and I liked the reps very much, which was why I called them back a second time.

We were very happy with everybody that we dealt with at SunSetter. The salesman was very competent and the two installers did an excellent job very quickly.

The SunSetter brand was popular in my development so I learned about them from other residents. I went over and looked at a couple, and my wife liked them. The pricing was fair. We called them and they were very prompt in coming out. As far as installation, they told us about whatever delays there were in the manufacturing process and we were fine with that. They came out to the house. There were three guys, and they put the awning up in less than two hours. The salesperson was there too. So far, it's working beautifully. I put it on an upstairs deck that got a tremendous amount of sun and heat during the afternoon hours. From our experience, this thing does very well with that. So we're now able to use the space for in the afternoon. I recommended it to a couple of neighbors. They have also purchased and had a SunSetter installed.

Right now, the SunSetter is not working so I'm not happy. I can't get the remote to work at all. They called me back and they said, “Did you do this and do that?” And I did all that. And they said, “I guess we'll have to come out for this faulty remote.” And they said they'd come out but they haven't come out yet. But the sales rep and the installation crew were fine.

The purchase process with SunSetter was very straightforward and smooth. The man who came out explained who he was and his relationship to the company. He didn’t try to upgrade me or sell me anything I didn’t need. He seemed genuine and I appreciated that. I called at the end of October and the awning was done before Thanksgiving. The guy said they manufacture and make everything there and that’s fabulous.

I got a 16-foot awning from SunSetter and it goes out 10 feet and has a remote control. It took a couple of hours for the guy to install it and the quality is good. It's not the cheapest awning you're going to find but it's one of the best.

SunSetter did a nice job and the quality of the awning has been great. It looks like it's good and sturdy. I'm tickled to death with the whole thing. There were a lot of companies and there were buying a lot of products over the years but so far, SunSetter seems like a fine company.

Th reps were great and I love the quality of the SunSetter awning. It's wintertime so you don’t get to use it like you want to so I’m looking forward to enjoying it in the summer.

When my husband talked to the rep and had him come out, we were really pleased with the presentation. Another rep double-checked the measurements for installation. It's tricky to go up under eaves and we had a patio door to contend with. They had to get the SunSetter in between the eaves and the patio door. We were very impressed with all their ideas as to how to do it and to make it work. And it worked.

We have been researching for an awning for years and reached out to the main number who gave us someone who never called us, although they may have had the wrong number. So, we called back SunSetter and said we would like another referral. I'm glad we missed the first one because we had an excellent experience with the second one. In this day and age, the awning came much faster than SunSetter quoted us. We purchased the motorized and we love it. We were concerned about the height of it and it trapping a lot of leaves, but those were not concerns. I wish there were more choices of fabric. Because the choices in the lower one, we couldn't apply to the upper one. We wanted the sun protection. We wanted the stripes, but we went with the solid because the color combinations were not what we were looking for. So we settled on that, but we're very happy with it. If you can afford it, go for it.

They put my awning on order and it didn’t take maybe a week or two. The installation was pretty fast. So far, so good.

SunSetter's sales rep was good and knowledgeable. Installation was great. The only thing that I reported back to the company was the cover of the awning is really hard to get on. I did send them an email, but I hadn't heard back. They sent these safety strap things. It was like an act of God to even trying to figure that out. There's no video online. Two other people in our community had some installed the same week. We couldn't figure out the safety thing. We finally called the company and they said, "Oh, don't use those. It'll take you hours to get that on. Just get some bungee cords." That was what our neighbors have done too. We got bungee cords, so now we have this several thousand dollar huge awning with these bright green Menards bungee cords on them. For something that cost that much money, I thought they'd figure out a system for a cover with a zipper. Other than that, it's good quality.

The reps were really good and the two guys who installed did a great job. Our SunSetter is perfect and I love it.

We've had a SunSetter for almost 18 years over our other place. We just bought this place and so we had to have one put up here, too. The installation was wonderful. It took about four hours, but the guys got it done nice and it’s works wonderfully. We’ve used it four times already. The guy that got the SunSetter for us was supposed to bring some cleaning stuff for us to clean the awning with, and they didn't bring it when they came to put it up. Other than that, the two SunSetters we’ve had have been wonderful and lasted like it’s supposed to.

We bought a SunSetter for our house 12 years ago. Our cottage got destroyed in a hurricane last year because a tree came down. That tree was what gave us shade. In August, we couldn't even step foot out onto the deck to get any shade. So, the family decided to get an awning based on the experience that we had with SunSetter. One sister didn't want to go with it because it's too much of a hassle. They don't have a SunSetter. Theirs was another brand where you got to lift poles and do this and do that. I convinced her though. With SunSetter, you just push a button and it opens.

We went to a friend's cottage and they had an awning installed. It was really nice and we liked it so we went to the same place they went and got it installed. They had a little bit of a problem putting the hood on it because a screw broke off in it. But they came back and fixed it. They were nice guys and they did a good job. The awning's got all the bells and whistles. It has the electric opening and closing and the wind sensor on it.

I can't stand the heat and I saw the commercial on TV that an awning would lower the temperature between 10 and 15 degrees. I would recommend SunSetter highly. I called their number and the guy I spoke to said he would be here and he was here when he said he would. I told him what I wanted and he measured it out. Everything worked out nice. The installers were beautiful. One was Paul and the other one was Tom. They were very cordial and nice young boys. They were in and out in no time. They were here when I got home from work. They had told me they would be here. They didn't need me to be home.

Our SunSetter Awning is working fine so far. It seems to have very good quality. The installers did a fine job. They had to come back once because the gutters were put on afterward and it was hitting the gutter. They came and they readjusted it and it's fine now. It's expensive though. But it's worth it. I use it to shade my family room. I use it every day and then I put a mat on the deck. I like to hang some clothes outside sometimes. Now, I can close it to hang the clothes and then open it back up again. It's much easier to do.

Our SunSetter awning is pretty. It's retractable and it works fine. We're pleased. The fellows that came were prompt and courteous. They didn't mess around and got it down quickly.

I would recommend SunSetter. The installation was handled very well. The installer told me how to use it and we got along pretty good. He did a good job. He came back later and checked on the instructions. If I have any trouble, they gave me some number to call. Our awning is nice and it's working fine. It’s 4-foot wide, 11 foot out. It's underneath the outside roof and it’s got an automatic control.

The installation was good. They talked me through it and explained some things to me. However, I'm gonna call them because I went out to use the remote thereafter and the awning wouldn't come down. Also, they haven't sent me a bill yet and I wanna start paying the awning off.

SunSetter has been around a while. The guys that put the awning in were good. I'm not happy with it by the way because the arm blocks part of the doorway. When the awning is out and you open the door to go outside, it hits the arm. They're supposed to call, but I haven't heard back from anybody.

I liked the warranty that SunSetter has with their awnings so we went in that direction. We went through a local company in Colorado Springs to help because my husband didn't want to install it. And we ordered through them. But we ordered the awning in June and we finally got it maybe a month ago. It was an extended wait and I had to stay on top of it in order to make sure that we eventually got what we paid for. I think it's just the pandemic, though, and no one can control that. But it might have been easier to get more frequent status updates as to where things were. Outside of that, when I would call, they were very responsive and tried to get back to me, which was good. Also, the awning is really nice. We really like it.

I am pleased with the quality of the awning and I like the shade that it provides me on my back patio. Also, it's easy to use. It retracts in everything very nicely.

SunSetter offered more products, more selection of color, and also service. The two men that came to do the installation were very efficient and timely. They came when they were supposed to. They did exactly what they were supposed to do. In about two hours, they were finished. Everything was well. I've got the one that has the stripe. It's light gray with a beige stripe down on it, has a filter on the end that you can crank out to block the sun. It automatically opens and closes by itself. It also has this device that closes it if the wind happens to pick up when you happen not to be around to close it, which is a great device. We just built a deck and it's a good-sized deck. We wanted to utilize the space. We get the sun in the morning and the awning took care of that problem. We have enjoyed it so far.

SunSetter's reps were very nice and the installation went very well. The awning is pretty. We've opened it so people can see it and they like it.

The SunSetter rep that came out was excellent. He sold it to us and then they called three weeks later to set up when they could put it up. They said it would be fairly early in the morning. I got up at 8:30 and came out to the sunroom. I saw three guys at the end putting the thing out before 9:00 in the morning. Our house is an A-frame redwood, so we decided plain dark green would go with the grass and trees ‘cause I didn’t want it to look like a carnival. The awning has excellent quality. It was a little better than I expected.

The sales rep was great and I was very pleased with SunSetter.

The installation of our SunSetter went well. They were very professional. They came in and they started working until they were all the way done and they explained everything afterward. However, I learned that there are other ones that come with screens in the front that you can bring down and that wasn't explained to us until we found out. Because after that point, we were told that this thing was coming with the screen. So I've been trying to get the salesman that sold it to me to see if he can give me a discount on getting the screen.

I would refer SunSetter Awnings 100%. They had great customer service and was very prompt, and the installation went very well. I got the motorized step-up awning and it's over my patio off of my house.

I'm really enjoying my SunSetter Awning. We put this on the side of a detached garage and then we poured a concrete slab and put a retaining wall around it, put rocking chairs under the awning and got a propane fire pit about four feet by three feet. Last night, I lit the propane fire pit, rolled it on and out. I sat there from 5:45 till 7:30. It was the most enjoyable time that I've had in a long time. The SunSetter sales rep was also very nice. He did a real fine job. I'm a satisfied customer.

The salesperson from SunSetter that we dealt with wasn’t very customer service friendly and we weren't too happy with him. But the installers did a great job. They were very efficient and cleaned up. We didn’t get to use our motorized 11-footer awning during the summer though and that's when we could take advantage of it. It didn’t get installed till September so it’s for shade so we can sit up on our deck and enjoy friends and family. Our backyard has a small lake and this way, we can watch people on the lake. Otherwise, we can't do that. We have to go down below our deck. I would highly recommend SunSetter. So far, we've only had the awning for a month but we're enjoying it.

Our SunSetter awning looks nice. We've been wanting one for quite a while. SunSetter has a pretty good name out there. I built a new deck off of our master bedroom and the SunSetter would work quite nicely for us for the shade on that particular deck. It's a good quality product. I like the way they're built. If you go with their material that's on a little upper quality side, you'll be very happy.

I got the motorized awning from SunSetter but you can also do the manual if you like. The install team put it up and ran me through how it works. It was a great experience all around.

The SunSetter Awnings representative, Angie, was great. She's installed the awning, so she knows everything. The awning has a nice housing, it retracts, it has an alarm for wind and it has an additional shade piece for sunsetting. It costs a lot of money, but I'm very satisfied. Call them up and get an estimate.

I had a good experience with SunSetter. It took a little longer than expected to get it in, but in this day and age, it's normal. The rep I worked with was really good. We ended up buying three from him. The installation was really seamless. They were in and out quickly and they showed up when they were supposed to. The awnings are really nice and they work really well.

SunSetter has been around a while. The guys that put the awning in were good. I'm not happy with it because the arm blocks part of the doorway. When the awning is out and you open the door to go outside, it hits the arm. They're supposed to call, but I haven't heard back from anybody.

We've had a previous SunSetter on an older home and we had our second purchase recently. The experience was fantastic. It was done in several hours and it looks really good. Everything's operational. We really like the fabric. We got the premium model with the hood and powered. The only thing I don't like is the wire harness for the power and the module, how it has to be mounted separately on the wall up with the unit. The cables are extremely long and there's really no means of securing that, so I had to come up with my own way of making that look good. All the installers could do is just roll the wire up.

Our SunSetter awning looks great. It's 21 feet wide and it covers the whole deck. I would recommend SunSetter.

The team from SunSetter came out and did measurements. Two weeks later, they showed up and installed the awning in a day. We haven’t had much time to use it since the sun shifted from where it used to be. So we just put it out to look at it. But the quality looks good and I’d recommend SunSetter.

The SunSetter rep was great and everything worked out well. The awning we purchased is 11 x 14. It's a roof-mounted roll-out with lights, motion or wind deterrent. The installers had a few challenges, but they came across them. They wanted to mount it on the wall. When I bought it, it was supposed to be on the roof. They finally got it to go on the roof. They figured it out.

Our SunSetter is a retractable one that goes over my deck and it has the lights to go with it. But I'm not happy with the people that I purchased it from, the dealer I dealt with in Canton. My sister and I bought it on the same day. We spent over $8,000 between the two of us. They came to install it and within days, the lights were coming down from it 'cause they used a double-sided tape to put them up.

SunSetter did a nice job of filling us in beforehand. They came to discuss the installation before they actually did it and measured. Their sales rep was very nice. I liked him. The installation was done very well. The awning goes in and out very nicely and makes the patio cooler. I'd recommend SunSetter. They were pleasant and professional.

The existing awning in the house was damaged because of a storm. As part of the deal buying the house, I wanted it to be replaced and I upgraded to the SunSetter because I wanted the wind protection. I also wanted a particular fabric. The rep that I dealt with was Andre and he was not attentive. I kept trying to reach him and I couldn't. He wasn't always available. I ended up speaking with a girl in the office and she was very helpful.

Thus far, my SunSetter is beautiful and I like it. I chose navy and white and it's 14 feet. I like to see it when they're rolled out. People who see it like it too. I had somebody want to know how much I had to pay for it.

I had two companies come out and the salesman from SunSetter was a lot better at explaining the awning. At the time, they had a few deals that helped me make up my mind on it. They gave $500 off plus a free wind device that will close the awning up automatically by itself if it gets too windy. The people came out and measured for it. The gentleman said what the price would be. I asked how long it will take and he said about five weeks and that I'll get a call within five weeks to actually install it. He didn't ask any down which was surprising to me.

I already had a SunSetter awning so I got the same thing I had. They took the old one off and used the same two holes, and screwed the new one in and replaced all the parts. The installation took two hours and it was fine. It was very easy and unconfrontational to have a new one put in. We use the awning for barbecues and family outdoor events. SunSetter is fine if you want an awning.

I've had multiple SunSetter awnings on multiple homes that I've owned. I got my first one probably 20 years ago. The latest one was about a month ago. The guy who sold it followed up with me. Then the installation was a breeze. When I got home, it was done. I've had two more and I installed those myself. I'm very happy with it. I'm actually using it these days in the afternoon.

Initially, I called SunSetter direct. But here in Fort Dodge, it would be difficult for me to find someone to install the awning. So then, I decided to try to find a dealer. And there isn't one in our area, so I had to go to Clear Lake. The installation went great. It didn't take the techs very long to get the awning up and working. If you want shade or you want to enjoy your patio, a SunSetter awning is the thing to do.

We purchased the awning because we were in the sun all the time. We like the sun, but we like the shade, too. The gentleman who sold the awning to us was very good and we've had good experience so far. We didn't get to see the awning rolled out because the reps installed it and we closed up our cottage at that time, so we have not used it yet. So next spring, we'll get to see it and hopefully when we get to use it, it'll be fine.

We bought a SunSetter awning for my daughter. It looked like a good quality product. Our sales rep wasn't pushy and he just talked things over. We got the 10-year awning with boom arms and it came with a cover on it. It's automatic and it has a wind sensor on it as well as lights. The installation went really well. Right at the moment, I'm pleased with SunSetter and what they did. I even got a thing that was unusual but the installer sent me a message saying it was time for the fall cleaning, which we just put up two weeks ago.

We have the sun shining on our patio and we had thought about doing a birdcage, but that was so much more expensive. Our neighbor got SunSetter and it looked interesting. The quality is very good. We've shown it to several people and told them that we like it very much.

Josh, the rep from SunSetter, was nice and very personable. The installers were professional but one of the wires was tucked in behind the railing. We love the awning although the lights never worked. We called several times and didn't have any luck to have them fixed, so we said that we paid for half and we're not going to pay the other half until we're satisfied with what we have. So, the reps are going to come and take the lights off of the awning and take the price off of that, and that's fine with us. We were just trying to be extravagant at the time but we can get by without those lights. They looked nice but they didn't work.

Being out in the backyard, the SunSetter awning helps to cover up the deck. The team from SunSetter was really pleasant. Our salesman was real nice. He stayed out there with the installers, watched them, and they got it up in just a couple of hours. We got the retractable awning and we really enjoyed it.

The guy that sold the awning to us was good. Then the people that installed it got it working, except I had bought a wind sensor, and then when it was put on, the guy tried to program it and it screwed everything up. It'd go out and then it'd stop. They wind it back or it might go all the way out and it wouldn't come back. They called somebody who said that it must be the remote and that they would send a new one. The new one came then I had to wait till it wasn't windy. They came up and programmed the new remote and got it to work.

We were very satisfied with SunSetter and the local company who did the installation was professional and cleaned up after themselves. The awning changes our ability to use the outdoor space dramatically. It is doing exactly what we wanted it to do.

The salesman from SunSetter and his brother, the installer, were definitely top-notch. So, I would recommend them to anybody. I'm a pretty fussy guy, and I don't take any crap. I just want it done right. I could've saved a little bit of money by doing it myself, but I let them do it and they proved to be top-notch. They wouldn't have gotten out of here if they weren't.

I got SunSetter on my house in Charlotte. I just bought my condo, and I wanted to put one in my condo on the back. The team that came did their thing and they were good. They were very professional. SunSetter is worth it. I'm happy with it.

We've got two SunSetter awnings. We had one a couple years earlier. This new one is the second one we've got. We like the awning very much. The first one we have is about three years old. Then, we put this new one right beside it, going the opposite direction. We still like the first one and this one is just an add-on to that that keeps the sun from coming in from a different angle in the evening rather than the morning. We've told several people about SunSetter.

SunSetter was one of the approved manufacturers in the community I live in. The team there at SunSetter was good. They did a good job and explained how the awning worked. The quality is good and it does its job. I'm pleased with it. It's a good awning and I would recommend it.

We first looked at Pergola, and the city of Fruitland where we live, we can't have that. It would cost us an arm and a leg. So, we decided to go with SunSetter. Their representative was great. He explained everything. We had one little problem with it and my husband called the guy that installed it, and he came out and fixed it. We bought the best kind and we were surprised that it cost more money than the Pergola. But after we have it and we've used it, we're so glad we didn't do the Pergola thing. We love the SunSetter. We like the quality, color and the usefulness. It doesn't cost us anything more in taxes and we can put it out and put it back.

For the installation, I let the people in and I went to the bedroom and let them show me through the glass. I couldn't go outside. The only thing that concerned me the first time I'd opened the awning was whether or not it had extended as far as it was supposed to. I didn't know if the side arms were supposed to be totally straight or left kind of sideways. I figured I'm not up to even checking on it right now because I paid for the extra warranty, so I got a year.

Two guys put in my awning. They knew what they were doing and they finished the job in half a day. My experience was very good. I'm thinking about buying the sensor for the wind where the awning would roll up itself if it's too windy. But that's probably pretty expensive now.

My wife wanted an awning to block the west sun. She called SunSetter and made an appointment to have somebody come out and take a measurement and go over it with us. We asked a sales rep directly if this was totally enclosed. He said, "Yup, you won't see anything when it's closed up." But it's not and that upsets us a little bit. We look out our window and see the arms hanging down and all the back of the underside. Around the front, they got six or eight-inch valance across the front that hangs out.

One of my buddies had SunSetter and I liked it. I got one as well and the installation was wonderful. The crew was in and out in no time. Everything went well and the awning looks nice and lovely on the house. I'm waiting for next year as it's the time to use it more the way I wanna use it. I’ll make sure I let friends know who my SunSetter rep was and make sure they get his number.

The representative seemed to know everything and so we bought a motorized awning. My wife will be sitting in the yard in Cape Cod on the deck with her awning out so she doesn't bake all day. Also, I used it a couple of times, but we'll see how it is next year when we're there all summer.

I attended a function at a couple's house and they had a SunSetter awning. I inquired about it and they gave me the business card of the company that handled it. The team there was very helpful and nice. I'm pleased with the awning and the personnel involved. I would highly recommend SunSetter.

I compared Capital Awning and SunSetter and looked around and had friends that have SunSetter Awnings that they enjoy. The reps were all great. I put the awning out while I'm going to be sitting out on my patio and want some shade.

A couple of neighbors in our neighborhood had a SunSetter and they spoke so highly about it. We decided to get one for ourselves and the SunSetter team was absolutely amazing. The installation was better than we expected. Brian was the guy who came out and he did the installation in less than four hours. He also cleaned up. I love our awning and we really appreciate it. I regret not doing this sooner. We recommended SunSetter to our son and he's gonna do it.

The sales representative answered our questions and he was all right. Then the installation was fabulous. The guys that came knew what they were doing. They cleaned up the area and they also demonstrated how to use it. We're just missing a wind thing, a little gadget that goes on the arm and it makes the awning close automatically if there's a high wind. But I don't know when we're going to get that. I should give the sales rep a call and find out where it is.

Everything with SunSetter worked out well. Their rep explained things well. The only thing is the handymen who mounted it left me all the garbage. I did not like that. They cleaned up but they put it in the trash on the porch instead of bringing it out. Otherwise, they have done fine. The awning's quality is good. It was very expensive for us, but I'm definitely pleased with it.

I got a couple different estimates from three different companies, including SunSetter. The price and the look of SunSetter were better than the others. The sales visit was fine. The rep quickly gave me an estimate and it was fair. He said he could install it where I wanted it installed and all would be good. It’d just take six weeks to get it and then he'd install it. All of that was fine with me.

We had thought about getting a SunSetter for a number of years and we just had a little bit of extra money, so we decided to do that. Customer service was great and the quality of the awning is good.

I've had my first SunSetter since early 2004. It was a manual. I had no trouble putting it up. That thing went through a hailstorm and there's a million holes through that thing. But I kept it up. Sometimes, if we knew the weather was getting extremely bad, my son and grandson would come put it up. Hurricane Sally, everybody was busy. I just left it and went to my son's house. Came back, half of it was ripped off the house. They insisted I get this one where I just have to push the button. If I get that with a push button, I don't have to call them. I can do it myself. SunSetter put it up, and when they put it all the way out, I had a 4.5 foot head clearance to come under. Everybody else is five eight or five ten and above. I enjoyed having it up there. I didn't have to stand and lock the door in the rain. I have a 10 by 30 open deck. So I just had a 12-foot awning, but it made such a difference out there under that thing.

One awning was motorized. The other was supposed to not be motorized. But it arrived, they installed it and it had a motor. So, I've been going back and forth. I finally got a remote for it. We went down to program the remote and I didn't have the proper SunSetter extension cord for it. So, I'm waiting for that. But when I called SunSetter directly, they were very helpful. It was the broker’s mistake. They were helpful at first, but I just stopped dealing with them and went right to SunSetter. I got quicker answers and I got what I needed from them. Other than that, everything is fine. Also, the product is wonderful.

I liked SunSetter's longevity in the industry. However, we had to chase them down. I know that there is a pandemic and that supply chains are an issue, but that should not change a company's commitment to good communication. When we were told that it would be seven to eight weeks, and we still hadn’t heard anybody after that time frame, it wasn't easy tracking down what the status was. But it's not that big a deal. The guy that showed us our options did a good job of letting us know what we could get. The installers also did a good job. It was a 20-foot unit. And they got it in through the garage out the back door and installed on on the side of the house with no major issues. We keep it open most of the day unless there’s high wind just to provide shade for the deck area. It also helps us to shield the sun from some of the windows in the house.

I am absolutely crazy about this awning. And I like the man who sold it to me. Everything was wonderful.

If I was going to invest in an awning, I wanted it to be SunSetter. The installers were great and the quality of the awning is really top-notch. The sun still gets under the awning and it's still too warm, but the awning has helped immensely because there are so many times that it's more comfortable to sit out there on the back patio.

We had a hell of a salesman who was super nice and explained things really well. We got a retractable awning that's the electrical one and it's really good. The price was right too. We go out on the deck, we sit there and my wife likes to read for quiet time. I recommend SunSetter.

I compared SunSetter to Marygrove Awnings and SunSetter's prices were a little bit higher. I still chose SunSetter and the sales visit and installation went fine. I had two awnings put up. We've been having problems with the motor on one of the awnings. It doesn't roll back all the way. The installer, who was supposedly a veteran, kept claiming that they would come back to fix the issue. But I can't get in touch with them even though I paid them. I got pissed with them so I just let them go. I'm not satisfied. It was a lousy experience and I wouldn’t recommend SunSetter to somebody else.

The installation of our awning was good but the tech overcharged to put it up. For about an hour and 15 minutes, he charged us $900. It was a little bit outrageous. But we wanted an awning so we went ahead and paid the charge. We didn't realize it was going to be that expensive but it's worth it. We like it and we are gonna get it cleaned next month and put up for the winter.

Everybody else around the neighborhood had an awning and we had none. They recommended SunSetter and when I looked up the reviews, they were pretty great. So, we hired a contractor who buys from SunSetter to do our measurements and give us recommendations on the type of awning we needed. And it helped a little because when I was looking on the website, it was a bit confusing to really get all the exact details and trying to transfer it over to the deck. He also showed us all the different materials and fabric colors that I don't think were on the website. We are so happy with our awning. It really helped out in the summer with the intense heat in the deck and it helped out my dog, so her paws doesn’t get hot. And it’s not too short and not too long. So, it’s just perfect. To really get the best quality awning, I would recommend hiring a contractor who works with buying from SunSetter,

We really like our SunSetter awning. It serves its purpose well. When we bought it, the team we dealt with was very good. But I didn't get a receipt on a piece of paper. They just ran it to me on my phone.

I'd tell others to go for SunSetter. Their sales rep was terrific and he knew what he was talking about. He's done it for a number of years and he was very efficient. They could've gotten back to me on the phone a little quicker, but the installation was quick and easy. I love my awnings and I like the the convenience of rolling it up. With it, I could be outside on a sunny day and not have the dangerous rays of the sun.

The installation went very smoothly and quickly. Everything was great. People have already come over to our house and want to know where we got the awning and who we contacted. So, we give them Blind Ambition’s number, who is the SunSetter Awnings distributor.

The sales rep of SunSetter was very helpful. He brought the stuff out to us, answered all our questions, showed us what choices we had, and how long it would take. It was a positive interaction with him. We like the fact that we have this shade on our patio. It's also easier to deal with than an umbrella. But we’re not getting the shade all day like we thought we would, but that's just because of the angle of the house. We didn't realize it until after it was put up.

The rep was very nice and very good about the sale. He got things done on time and made it look nice. And I know if I have any problems, all I gotta do is call him and he will come. As soon as I said it, they ordered it. It was within a month that I had it back up. The installer came one day and put the metal part up. And within a couple of days, the guys were here and put it up. I didn't realize that SunSetter had that extension where I could put down to keep the rain from blowing in. A curtain type thing that falls down. Because mine is just the regular, $4,000 one. I didn't realize there were two types. Other than that, the installer came back later and showed me how to work it. But if you use a bit of common sense, you could figure it out.

Shawn was great. He’s a local gentleman and he was on time. It was my mother's idea to get a SunSetter awning and when Shawn was coming out to tell us about it, my husband said, “Well, let's get one, too.” We sat down with my mom, picked the color, and he suggested the style of it. There were some challenges of the way her door opened and the way the sun came. In Nevada, the sun is really hot in the morning so she couldn't go outside. We picked hers then we came to our house and Shawn showed us the same thing. We also picked colors, the style and what he recommended.

I heard SunSetter Awnings was one of the better ones and especially for the price. The company who did the installation did a nice job on it. And the guy was great. He did it nice and clean, made sure that we were happy. SunSetter is an awning that I would recommend.

The rep was very helpful. If we want to go sit outside, I put my awning out. It creates the shade I wanted. Neighbors have come over and looked at it, and thought it was okay.