SunSetter Awnings Reviews

The SunSetter brand was popular in my development so I learned about them from other residents. I went over and looked at a couple, and my wife liked them. The pricing was fair. We called them and they were very prompt in coming out. As far as installation, they told us about whatever delays there were in the manufacturing process and we were fine with that. They came out to the house. There were three guys, and they put the awning up in less than two hours. The salesperson was there too. So far, it's working beautifully. I put it on an upstairs deck that got a tremendous amount of sun and heat during the afternoon hours. From our experience, this thing does very well with that. So we're now able to use the space for in the afternoon. I recommended it to a couple of neighbors. They have also purchased and had a SunSetter installed.

Right now, the SunSetter is not working so I'm not happy. I can't get the remote to work at all. They called me back and they said, “Did you do this and do that?” And I did all that. And they said, “I guess we'll have to come out for this faulty remote.” And they said they'd come out but they haven't come out yet. But the sales rep and the installation crew were fine.

The purchase process with SunSetter was very straightforward and smooth. The man who came out explained who he was and his relationship to the company. He didn’t try to upgrade me or sell me anything I didn’t need. He seemed genuine and I appreciated that. I called at the end of October and the awning was done before Thanksgiving. The guy said they manufacture and make everything there and that’s fabulous.

I got a 16-foot awning from SunSetter and it goes out 10 feet and has a remote control. It took a couple of hours for the guy to install it and the quality is good. It's not the cheapest awning you're going to find but it's one of the best.

SunSetter did a nice job and the quality of the awning has been great. It looks like it's good and sturdy. I'm tickled to death with the whole thing. There were a lot of companies and there were buying a lot of products over the years but so far, SunSetter seems like a fine company.

Th reps were great and I love the quality of the SunSetter awning. It's wintertime so you don’t get to use it like you want to so I’m looking forward to enjoying it in the summer.

When my husband talked to the rep and had him come out, we were really pleased with the presentation. Another rep double-checked the measurements for installation. It's tricky to go up under eaves and we had a patio door to contend with. They had to get the SunSetter in between the eaves and the patio door. We were very impressed with all their ideas as to how to do it and to make it work. And it worked.

We have been researching for an awning for years and reached out to the main number who gave us someone who never called us, although they may have had the wrong number. So, we called back SunSetter and said we would like another referral. I'm glad we missed the first one because we had an excellent experience with the second one. In this day and age, the awning came much faster than SunSetter quoted us. We purchased the motorized and we love it. We were concerned about the height of it and it trapping a lot of leaves, but those were not concerns. I wish there were more choices of fabric. Because the choices in the lower one, we couldn't apply to the upper one. We wanted the sun protection. We wanted the stripes, but we went with the solid because the color combinations were not what we were looking for. So we settled on that, but we're very happy with it. If you can afford it, go for it.

They put my awning on order and it didn’t take maybe a week or two. The installation was pretty fast. So far, so good.

SunSetter's sales rep was good and knowledgeable. Installation was great. The only thing that I reported back to the company was the cover of the awning is really hard to get on. I did send them an email, but I hadn't heard back. They sent these safety strap things. It was like an act of God to even trying to figure that out. There's no video online. Two other people in our community had some installed the same week. We couldn't figure out the safety thing. We finally called the company and they said, "Oh, don't use those. It'll take you hours to get that on. Just get some bungee cords." That was what our neighbors have done too. We got bungee cords, so now we have this several thousand dollar huge awning with these bright green Menards bungee cords on them. For something that cost that much money, I thought they'd figure out a system for a cover with a zipper. Other than that, it's good quality.

The reps were really good and the two guys who installed did a great job. Our SunSetter is perfect and I love it.

We've had a SunSetter for almost 18 years over our other place. We just bought this place and so we had to have one put up here, too. The installation was wonderful. It took about four hours, but the guys got it done nice and it’s works wonderfully. We’ve used it four times already. The guy that got the SunSetter for us was supposed to bring some cleaning stuff for us to clean the awning with, and they didn't bring it when they came to put it up. Other than that, the two SunSetters we’ve had have been wonderful and lasted like it’s supposed to.

We bought a SunSetter for our house 12 years ago. Our cottage got destroyed in a hurricane last year because a tree came down. That tree was what gave us shade. In August, we couldn't even step foot out onto the deck to get any shade. So, the family decided to get an awning based on the experience that we had with SunSetter. One sister didn't want to go with it because it's too much of a hassle. They don't have a SunSetter. Theirs was another brand where you got to lift poles and do this and do that. I convinced her though. With SunSetter, you just push a button and it opens.

We went to a friend's cottage and they had an awning installed. It was really nice and we liked it so we went to the same place they went and got it installed. They had a little bit of a problem putting the hood on it because a screw broke off in it. But they came back and fixed it. They were nice guys and they did a good job. The awning's got all the bells and whistles. It has the electric opening and closing and the wind sensor on it.

I can't stand the heat and I saw the commercial on TV that an awning would lower the temperature between 10 and 15 degrees. I would recommend SunSetter highly. I called their number and the guy I spoke to said he would be here and he was here when he said he would. I told him what I wanted and he measured it out. Everything worked out nice. The installers were beautiful. One was Paul and the other one was Tom. They were very cordial and nice young boys. They were in and out in no time. They were here when I got home from work. They had told me they would be here. They didn't need me to be home.

Our SunSetter Awning is working fine so far. It seems to have very good quality. The installers did a fine job. They had to come back once because the gutters were put on afterward and it was hitting the gutter. They came and they readjusted it and it's fine now. It's expensive though. But it's worth it. I use it to shade my family room. I use it every day and then I put a mat on the deck. I like to hang some clothes outside sometimes. Now, I can close it to hang the clothes and then open it back up again. It's much easier to do.

Our SunSetter awning is pretty. It's retractable and it works fine. We're pleased. The fellows that came were prompt and courteous. They didn't mess around and got it down quickly.

I would recommend SunSetter. The installation was handled very well. The installer told me how to use it and we got along pretty good. He did a good job. He came back later and checked on the instructions. If I have any trouble, they gave me some number to call. Our awning is nice and it's working fine. It’s 4-foot wide, 11 foot out. It's underneath the outside roof and it’s got an automatic control.

The installation was good. They talked me through it and explained some things to me. However, I'm gonna call them because I went out to use the remote thereafter and the awning wouldn't come down. Also, they haven't sent me a bill yet and I wanna start paying the awning off.

SunSetter has been around a while. The guys that put the awning in were good. I'm not happy with it by the way because the arm blocks part of the doorway. When the awning is out and you open the door to go outside, it hits the arm. They're supposed to call, but I haven't heard back from anybody.

I liked the warranty that SunSetter has with their awnings so we went in that direction. We went through a local company in Colorado Springs to help because my husband didn't want to install it. And we ordered through them. But we ordered the awning in June and we finally got it maybe a month ago. It was an extended wait and I had to stay on top of it in order to make sure that we eventually got what we paid for. I think it's just the pandemic, though, and no one can control that. But it might have been easier to get more frequent status updates as to where things were. Outside of that, when I would call, they were very responsive and tried to get back to me, which was good. Also, the awning is really nice. We really like it.

I am pleased with the quality of the awning and I like the shade that it provides me on my back patio. Also, it's easy to use. It retracts in everything very nicely.

SunSetter offered more products, more selection of color, and also service. The two men that came to do the installation were very efficient and timely. They came when they were supposed to. They did exactly what they were supposed to do. In about two hours, they were finished. Everything was well. I've got the one that has the stripe. It's light gray with a beige stripe down on it, has a filter on the end that you can crank out to block the sun. It automatically opens and closes by itself. It also has this device that closes it if the wind happens to pick up when you happen not to be around to close it, which is a great device. We just built a deck and it's a good-sized deck. We wanted to utilize the space. We get the sun in the morning and the awning took care of that problem. We have enjoyed it so far.

The SunSetter rep that came out was excellent. He sold it to us and then they called three weeks later to set up when they could put it up. They said it would be fairly early in the morning. I got up at 8:30 and came out to the sunroom. I saw three guys at the end putting the thing out before 9:00 in the morning. Our house is an A-frame redwood, so we decided plain dark green would go with the grass and trees ‘cause I didn’t want it to look like a carnival. The awning has excellent quality. It was a little better than I expected.

SunSetter's reps were very nice and the installation went very well. The awning is pretty. We've opened it so people can see it and they like it.

The installation of our SunSetter went well. They were very professional. They came in and they started working until they were all the way done and they explained everything afterward. However, I learned that there are other ones that come with screens in the front that you can bring down and that wasn't explained to us until we found out. Because after that point, we were told that this thing was coming with the screen. So I've been trying to get the salesman that sold it to me to see if he can give me a discount on getting the screen.

The sales rep was great and I was very pleased with SunSetter.

I'm really enjoying my SunSetter Awning. We put this on the side of a detached garage and then we poured a concrete slab and put a retaining wall around it, put rocking chairs under the awning and got a propane fire pit about four feet by three feet. Last night, I lit the propane fire pit, rolled it on and out. I sat there from 5:45 till 7:30. It was the most enjoyable time that I've had in a long time. The SunSetter sales rep was also very nice. He did a real fine job. I'm a satisfied customer.

I would refer SunSetter Awnings 100%. They had great customer service and was very prompt, and the installation went very well. I got the motorized step-up awning and it's over my patio off of my house.

The salesperson from SunSetter that we dealt with wasn’t very customer service friendly and we weren't too happy with him. But the installers did a great job. They were very efficient and cleaned up. We didn’t get to use our motorized 11-footer awning during the summer though and that's when we could take advantage of it. It didn’t get installed till September so it’s for shade so we can sit up on our deck and enjoy friends and family. Our backyard has a small lake and this way, we can watch people on the lake. Otherwise, we can't do that. We have to go down below our deck. I would highly recommend SunSetter. So far, we've only had the awning for a month but we're enjoying it.

Our SunSetter awning looks nice. We've been wanting one for quite a while. SunSetter has a pretty good name out there. I built a new deck off of our master bedroom and the SunSetter would work quite nicely for us for the shade on that particular deck. It's a good quality product. I like the way they're built. If you go with their material that's on a little upper quality side, you'll be very happy.

I got the motorized awning from SunSetter but you can also do the manual if you like. The install team put it up and ran me through how it works. It was a great experience all around.

The SunSetter Awnings representative, Angie, was great. She's installed the awning, so she knows everything. The awning has a nice housing, it retracts, it has an alarm for wind and it has an additional shade piece for sunsetting. It costs a lot of money, but I'm very satisfied. Call them up and get an estimate.

I had a good experience with SunSetter. It took a little longer than expected to get it in, but in this day and age, it's normal. The rep I worked with was really good. We ended up buying three from him. The installation was really seamless. They were in and out quickly and they showed up when they were supposed to. The awnings are really nice and they work really well.

SunSetter has been around a while. The guys that put the awning in were good. I'm not happy with it because the arm blocks part of the doorway. When the awning is out and you open the door to go outside, it hits the arm. They're supposed to call, but I haven't heard back from anybody.

We've had a previous SunSetter on an older home and we had our second purchase recently. The experience was fantastic. It was done in several hours and it looks really good. Everything's operational. We really like the fabric. We got the premium model with the hood and powered. The only thing I don't like is the wire harness for the power and the module, how it has to be mounted separately on the wall up with the unit. The cables are extremely long and there's really no means of securing that, so I had to come up with my own way of making that look good. All the installers could do is just roll the wire up.

Our SunSetter awning looks great. It's 21 feet wide and it covers the whole deck. I would recommend SunSetter.

The team from SunSetter came out and did measurements. Two weeks later, they showed up and installed the awning in a day. We haven’t had much time to use it since the sun shifted from where it used to be. So we just put it out to look at it. But the quality looks good and I’d recommend SunSetter.

The SunSetter rep was great and everything worked out well. The awning we purchased is 11 x 14. It's a roof-mounted roll-out with lights, motion or wind deterrent. The installers had a few challenges, but they came across them. They wanted to mount it on the wall. When I bought it, it was supposed to be on the roof. They finally got it to go on the roof. They figured it out.

Our SunSetter is a retractable one that goes over my deck and it has the lights to go with it. But I'm not happy with the people that I purchased it from, the dealer I dealt with in Canton. My sister and I bought it on the same day. We spent over $8,000 between the two of us. They came to install it and within days, the lights were coming down from it 'cause they used a double-sided tape to put them up.

SunSetter did a nice job of filling us in beforehand. They came to discuss the installation before they actually did it and measured. Their sales rep was very nice. I liked him. The installation was done very well. The awning goes in and out very nicely and makes the patio cooler. I'd recommend SunSetter. They were pleasant and professional.

The existing awning in the house was damaged because of a storm. As part of the deal buying the house, I wanted it to be replaced and I upgraded to the SunSetter because I wanted the wind protection. I also wanted a particular fabric. The rep that I dealt with was Andre and he was not attentive. I kept trying to reach him and I couldn't. He wasn't always available. I ended up speaking with a girl in the office and she was very helpful.

Thus far, my SunSetter is beautiful and I like it. I chose navy and white and it's 14 feet. I like to see it when they're rolled out. People who see it like it too. I had somebody want to know how much I had to pay for it.

I had two companies come out and the salesman from SunSetter was a lot better at explaining the awning. At the time, they had a few deals that helped me make up my mind on it. They gave $500 off plus a free wind device that will close the awning up automatically by itself if it gets too windy. The people came out and measured for it. The gentleman said what the price would be. I asked how long it will take and he said about five weeks and that I'll get a call within five weeks to actually install it. He didn't ask any down which was surprising to me.

I already had a SunSetter awning so I got the same thing I had. They took the old one off and used the same two holes, and screwed the new one in and replaced all the parts. The installation took two hours and it was fine. It was very easy and unconfrontational to have a new one put in. We use the awning for barbecues and family outdoor events. SunSetter is fine if you want an awning.

Initially, I called SunSetter direct. But here in Fort Dodge, it would be difficult for me to find someone to install the awning. So then, I decided to try to find a dealer. And there isn't one in our area, so I had to go to Clear Lake. The installation went great. It didn't take the techs very long to get the awning up and working. If you want shade or you want to enjoy your patio, a SunSetter awning is the thing to do.

I've had multiple SunSetter awnings on multiple homes that I've owned. I got my first one probably 20 years ago. The latest one was about a month ago. The guy who sold it followed up with me. Then the installation was a breeze. When I got home, it was done. I've had two more and I installed those myself. I'm very happy with it. I'm actually using it these days in the afternoon.

We purchased the awning because we were in the sun all the time. We like the sun, but we like the shade, too. The gentleman who sold the awning to us was very good and we've had good experience so far. We didn't get to see the awning rolled out because the reps installed it and we closed up our cottage at that time, so we have not used it yet. So next spring, we'll get to see it and hopefully when we get to use it, it'll be fine.

We bought a SunSetter awning for my daughter. It looked like a good quality product. Our sales rep wasn't pushy and he just talked things over. We got the 10-year awning with boom arms and it came with a cover on it. It's automatic and it has a wind sensor on it as well as lights. The installation went really well. Right at the moment, I'm pleased with SunSetter and what they did. I even got a thing that was unusual but the installer sent me a message saying it was time for the fall cleaning, which we just put up two weeks ago.

We have the sun shining on our patio and we had thought about doing a birdcage, but that was so much more expensive. Our neighbor got SunSetter and it looked interesting. The quality is very good. We've shown it to several people and told them that we like it very much.

Josh, the rep from SunSetter, was nice and very personable. The installers were professional but one of the wires was tucked in behind the railing. We love the awning although the lights never worked. We called several times and didn't have any luck to have them fixed, so we said that we paid for half and we're not going to pay the other half until we're satisfied with what we have. So, the reps are going to come and take the lights off of the awning and take the price off of that, and that's fine with us. We were just trying to be extravagant at the time but we can get by without those lights. They looked nice but they didn't work.

Being out in the backyard, the SunSetter awning helps to cover up the deck. The team from SunSetter was really pleasant. Our salesman was real nice. He stayed out there with the installers, watched them, and they got it up in just a couple of hours. We got the retractable awning and we really enjoyed it.

The guy that sold the awning to us was good. Then the people that installed it got it working, except I had bought a wind sensor, and then when it was put on, the guy tried to program it and it screwed everything up. It'd go out and then it'd stop. They wind it back or it might go all the way out and it wouldn't come back. They called somebody who said that it must be the remote and that they would send a new one. The new one came then I had to wait till it wasn't windy. They came up and programmed the new remote and got it to work.

We were very satisfied with SunSetter and the local company who did the installation was professional and cleaned up after themselves. The awning changes our ability to use the outdoor space dramatically. It is doing exactly what we wanted it to do.

The salesman from SunSetter and his brother, the installer, were definitely top-notch. So, I would recommend them to anybody. I'm a pretty fussy guy, and I don't take any crap. I just want it done right. I could've saved a little bit of money by doing it myself, but I let them do it and they proved to be top-notch. They wouldn't have gotten out of here if they weren't.

I got SunSetter on my house in Charlotte. I just bought my condo, and I wanted to put one in my condo on the back. The team that came did their thing and they were good. They were very professional. SunSetter is worth it. I'm happy with it.

We've got two SunSetter awnings. We had one a couple years earlier. This new one is the second one we've got. We like the awning very much. The first one we have is about three years old. Then, we put this new one right beside it, going the opposite direction. We still like the first one and this one is just an add-on to that that keeps the sun from coming in from a different angle in the evening rather than the morning. We've told several people about SunSetter.

SunSetter was one of the approved manufacturers in the community I live in. The team there at SunSetter was good. They did a good job and explained how the awning worked. The quality is good and it does its job. I'm pleased with it. It's a good awning and I would recommend it.

We first looked at Pergola, and the city of Fruitland where we live, we can't have that. It would cost us an arm and a leg. So, we decided to go with SunSetter. Their representative was great. He explained everything. We had one little problem with it and my husband called the guy that installed it, and he came out and fixed it. We bought the best kind and we were surprised that it cost more money than the Pergola. But after we have it and we've used it, we're so glad we didn't do the Pergola thing. We love the SunSetter. We like the quality, color and the usefulness. It doesn't cost us anything more in taxes and we can put it out and put it back.

For the installation, I let the people in and I went to the bedroom and let them show me through the glass. I couldn't go outside. The only thing that concerned me the first time I'd opened the awning was whether or not it had extended as far as it was supposed to. I didn't know if the side arms were supposed to be totally straight or left kind of sideways. I figured I'm not up to even checking on it right now because I paid for the extra warranty, so I got a year.

Two guys put in my awning. They knew what they were doing and they finished the job in half a day. My experience was very good. I'm thinking about buying the sensor for the wind where the awning would roll up itself if it's too windy. But that's probably pretty expensive now.

My wife wanted an awning to block the west sun. She called SunSetter and made an appointment to have somebody come out and take a measurement and go over it with us. We asked a sales rep directly if this was totally enclosed. He said, "Yup, you won't see anything when it's closed up." But it's not and that upsets us a little bit. We look out our window and see the arms hanging down and all the back of the underside. Around the front, they got six or eight-inch valance across the front that hangs out.

One of my buddies had SunSetter and I liked it. I got one as well and the installation was wonderful. The crew was in and out in no time. Everything went well and the awning looks nice and lovely on the house. I'm waiting for next year as it's the time to use it more the way I wanna use it. I’ll make sure I let friends know who my SunSetter rep was and make sure they get his number.

The representative seemed to know everything and so we bought a motorized awning. My wife will be sitting in the yard in Cape Cod on the deck with her awning out so she doesn't bake all day. Also, I used it a couple of times, but we'll see how it is next year when we're there all summer.

I attended a function at a couple's house and they had a SunSetter awning. I inquired about it and they gave me the business card of the company that handled it. The team there was very helpful and nice. I'm pleased with the awning and the personnel involved. I would highly recommend SunSetter.

I compared Capital Awning and SunSetter and looked around and had friends that have SunSetter Awnings that they enjoy. The reps were all great. I put the awning out while I'm going to be sitting out on my patio and want some shade.

A couple of neighbors in our neighborhood had a SunSetter and they spoke so highly about it. We decided to get one for ourselves and the SunSetter team was absolutely amazing. The installation was better than we expected. Brian was the guy who came out and he did the installation in less than four hours. He also cleaned up. I love our awning and we really appreciate it. I regret not doing this sooner. We recommended SunSetter to our son and he's gonna do it.

The sales representative answered our questions and he was all right. Then the installation was fabulous. The guys that came knew what they were doing. They cleaned up the area and they also demonstrated how to use it. We're just missing a wind thing, a little gadget that goes on the arm and it makes the awning close automatically if there's a high wind. But I don't know when we're going to get that. I should give the sales rep a call and find out where it is.

Everything with SunSetter worked out well. Their rep explained things well. The only thing is the handymen who mounted it left me all the garbage. I did not like that. They cleaned up but they put it in the trash on the porch instead of bringing it out. Otherwise, they have done fine. The awning's quality is good. It was very expensive for us, but I'm definitely pleased with it.

I got a couple different estimates from three different companies, including SunSetter. The price and the look of SunSetter were better than the others. The sales visit was fine. The rep quickly gave me an estimate and it was fair. He said he could install it where I wanted it installed and all would be good. It’d just take six weeks to get it and then he'd install it. All of that was fine with me.

We had thought about getting a SunSetter for a number of years and we just had a little bit of extra money, so we decided to do that. Customer service was great and the quality of the awning is good.

I've had my first SunSetter since early 2004. It was a manual. I had no trouble putting it up. That thing went through a hailstorm and there's a million holes through that thing. But I kept it up. Sometimes, if we knew the weather was getting extremely bad, my son and grandson would come put it up. Hurricane Sally, everybody was busy. I just left it and went to my son's house. Came back, half of it was ripped off the house. They insisted I get this one where I just have to push the button. If I get that with a push button, I don't have to call them. I can do it myself. SunSetter put it up, and when they put it all the way out, I had a 4.5 foot head clearance to come under. Everybody else is five eight or five ten and above. I enjoyed having it up there. I didn't have to stand and lock the door in the rain. I have a 10 by 30 open deck. So I just had a 12-foot awning, but it made such a difference out there under that thing.

One awning was motorized. The other was supposed to not be motorized. But it arrived, they installed it and it had a motor. So, I've been going back and forth. I finally got a remote for it. We went down to program the remote and I didn't have the proper SunSetter extension cord for it. So, I'm waiting for that. But when I called SunSetter directly, they were very helpful. It was the broker’s mistake. They were helpful at first, but I just stopped dealing with them and went right to SunSetter. I got quicker answers and I got what I needed from them. Other than that, everything is fine. Also, the product is wonderful.

I liked SunSetter's longevity in the industry. However, we had to chase them down. I know that there is a pandemic and that supply chains are an issue, but that should not change a company's commitment to good communication. When we were told that it would be seven to eight weeks, and we still hadn’t heard anybody after that time frame, it wasn't easy tracking down what the status was. But it's not that big a deal. The guy that showed us our options did a good job of letting us know what we could get. The installers also did a good job. It was a 20-foot unit. And they got it in through the garage out the back door and installed on on the side of the house with no major issues. We keep it open most of the day unless there’s high wind just to provide shade for the deck area. It also helps us to shield the sun from some of the windows in the house.

I am absolutely crazy about this awning. And I like the man who sold it to me. Everything was wonderful.

If I was going to invest in an awning, I wanted it to be SunSetter. The installers were great and the quality of the awning is really top-notch. The sun still gets under the awning and it's still too warm, but the awning has helped immensely because there are so many times that it's more comfortable to sit out there on the back patio.

We had a hell of a salesman who was super nice and explained things really well. We got a retractable awning that's the electrical one and it's really good. The price was right too. We go out on the deck, we sit there and my wife likes to read for quiet time. I recommend SunSetter.

I compared SunSetter to Marygrove Awnings and SunSetter's prices were a little bit higher. I still chose SunSetter and the sales visit and installation went fine. I had two awnings put up. We've been having problems with the motor on one of the awnings. It doesn't roll back all the way. The installer, who was supposedly a veteran, kept claiming that they would come back to fix the issue. But I can't get in touch with them even though I paid them. I got pissed with them so I just let them go. I'm not satisfied. It was a lousy experience and I wouldn’t recommend SunSetter to somebody else.

The installation of our awning was good but the tech overcharged to put it up. For about an hour and 15 minutes, he charged us $900. It was a little bit outrageous. But we wanted an awning so we went ahead and paid the charge. We didn't realize it was going to be that expensive but it's worth it. We like it and we are gonna get it cleaned next month and put up for the winter.

Everybody else around the neighborhood had an awning and we had none. They recommended SunSetter and when I looked up the reviews, they were pretty great. So, we hired a contractor who buys from SunSetter to do our measurements and give us recommendations on the type of awning we needed. And it helped a little because when I was looking on the website, it was a bit confusing to really get all the exact details and trying to transfer it over to the deck. He also showed us all the different materials and fabric colors that I don't think were on the website. We are so happy with our awning. It really helped out in the summer with the intense heat in the deck and it helped out my dog, so her paws doesn’t get hot. And it’s not too short and not too long. So, it’s just perfect. To really get the best quality awning, I would recommend hiring a contractor who works with buying from SunSetter,

We really like our SunSetter awning. It serves its purpose well. When we bought it, the team we dealt with was very good. But I didn't get a receipt on a piece of paper. They just ran it to me on my phone.

I'd tell others to go for SunSetter. Their sales rep was terrific and he knew what he was talking about. He's done it for a number of years and he was very efficient. They could've gotten back to me on the phone a little quicker, but the installation was quick and easy. I love my awnings and I like the the convenience of rolling it up. With it, I could be outside on a sunny day and not have the dangerous rays of the sun.

The installation went very smoothly and quickly. Everything was great. People have already come over to our house and want to know where we got the awning and who we contacted. So, we give them Blind Ambition’s number, who is the SunSetter Awnings distributor.

The sales rep of SunSetter was very helpful. He brought the stuff out to us, answered all our questions, showed us what choices we had, and how long it would take. It was a positive interaction with him. We like the fact that we have this shade on our patio. It's also easier to deal with than an umbrella. But we’re not getting the shade all day like we thought we would, but that's just because of the angle of the house. We didn't realize it until after it was put up.

The rep was very nice and very good about the sale. He got things done on time and made it look nice. And I know if I have any problems, all I gotta do is call him and he will come. As soon as I said it, they ordered it. It was within a month that I had it back up. The installer came one day and put the metal part up. And within a couple of days, the guys were here and put it up. I didn't realize that SunSetter had that extension where I could put down to keep the rain from blowing in. A curtain type thing that falls down. Because mine is just the regular, $4,000 one. I didn't realize there were two types. Other than that, the installer came back later and showed me how to work it. But if you use a bit of common sense, you could figure it out.

Shawn was great. He’s a local gentleman and he was on time. It was my mother's idea to get a SunSetter awning and when Shawn was coming out to tell us about it, my husband said, “Well, let's get one, too.” We sat down with my mom, picked the color, and he suggested the style of it. There were some challenges of the way her door opened and the way the sun came. In Nevada, the sun is really hot in the morning so she couldn't go outside. We picked hers then we came to our house and Shawn showed us the same thing. We also picked colors, the style and what he recommended.

I heard SunSetter Awnings was one of the better ones and especially for the price. The company who did the installation did a nice job on it. And the guy was great. He did it nice and clean, made sure that we were happy. SunSetter is an awning that I would recommend.

The rep was very helpful. If we want to go sit outside, I put my awning out. It creates the shade I wanted. Neighbors have come over and looked at it, and thought it was okay.

When I finally had the opportunity, I said. “I'm going to jump on it now. I got the opportunity to buy it. It will last me the rest of my life.” The two gentlemen that installed the awning was very good and courteous. Showed me what to do before they left. I was very happy with them and with the one I have installed. On the weekends, I enjoy it more than I do during the week. It’s a very excellent product. And I'm glad I bought it.

I talked to the salesperson at first on the phone, and I knew his father at one time. That led me to, “Okay. Why not go with this company?” The rest of the people that I dealt with were fine, especially the installers. They did a perfect job. However, we weren't too happy with the timeframe because we made it and they put it in the first week in August. It was two months after because there was COVID going on, and they mentioned that they had a hard time with installers and getting the supplies into their office. Still, I would give SunSetter a good recommendation. We like the way it works and we're happy with it right now.

Everything was great, and we love our retractable awning. We have an east-facing deck, so for dinner, we don't need it shaded, but it took the brightness out too.

I called SunSetter Awnings, they got right on it, and I was very happy with the product. The quality is very good, and there may be another person calling them. She was here at my house over the weekend, and I gave her one of the cards. She really liked it, so hopefully, she'll call SunSetter.

The installers did a nice job, and they did it all in one day. Everything's good, and I like the SunSetter product.

I wanted an awning to obscure my view of the house attached to mine and also for afternoon shade. My son's father-in-law does gardens and outdoor stuff and he uses SunSetter, so my son recommended it. The installation team was great. I was inside the house and they were outside doing the installation and they did a perfect job. I love the awning.

The installer was very nice and helpful. But the installation was a pain in the **. That was because the remote and motor failed. So, we went a little over three weeks until the awning was fully functional. The tech came out multiple times. The day he installed the awning, the issue was the remote so they sent the new one. It turned out that the installer had a spare one that was old and used. He tried it and it worked twice and then failed again.

I called the sales representative from SunSetter up. He stopped over, took a quick look, gave me an estimate and I said, "That's great." They came back about five weeks later and installed it. I don't think it took them more than two hours to put it up. We got the motorized one that has the wind sensor on it. It's very nice. I've used it quite a bit. I put it out on a sunny day just to give a little bit of shade to the back room because it's over a big sliding glass door, and it makes that room 10 degrees cooler by far.

The rep was very informative and the installation went very well. But, it just looks like the two arms are not strong enough to hold the awning. Other than that, we're enjoying our SunSetter very much.

I wanted the best awning, and I went with SunSetter. I went online to order it. Because I needed it installed and it was a big unit, they sent me to the local guy. The install went very well. I really like the awning. The only challenge I had was collecting of water. I have a short drop. It's a horizontal so it’s not a rain shed. I was just really surprised about it not being a rain shed at all. I haven't tried to adjust the angle to see if I can get a little bit of rain shed, but the first rain I had, it built up really fast. I was kind of in shock.

I had a very good experience with the sales team and the tech. I got a very nice-looking awning. It works very well and it's fairly priced. The best features are the remote and the lighting.

I researched awning companies in the area and came up with Central Florida Awnings. They came out, we discussed options, and we decided to go with SunSetter. The installation process was pretty simple. They were very professional. They were quick, courteous, and cleaned up. We love our SunSetter awning. It was an overall good experience.

SunSetter's reps are very good, top-notch people. We're happy with the awning when we use it.

We went with the SunSetter with the company that was out of a small town not too far from us. They did an exceptional job. They installed it quickly, easily and efficiently. They told us it would take 8 to 10 weeks. It took seven to eight weeks to get the awning and within getting the phone call that they had the awning, they scheduled the installation immediately. It was installed within three days after we were notified. So, we got fortunate with that with the way things are nowadays.

The installers did a nice job. They took the old ones down, put the new ones up and it went easy. We got two awnings with the wind sensor in them and they’re nice. We've had them and been in the heat then once I looked out, they were both in. The wind must’ve gotten high enough that they came in automatically. That was great. With the new wind sensor, that makes it a lot easy. You don't have to watch them all the time. Overall, I'd recommend SunSetter Awnings. They do the job.

I'm really disappointed with my awnings completely. For my installation, I had SunSetter come out with the fellows the representative recommended. But when I close the awnings, they bang against the house. Both the lights that I can have on at night have fallen off. They've unglued themselves from the strips and they just hang. I'm not happy with not being able to fix it. Some outsider had to fix it.

We received the order, and I let SunSetter know that we had it. A couple days later, they came and installed it while I sat in the living room watching them. I really like my awning a lot. It has an arm on each side, and when it goes out the full length, then it snaps into place. SunSetter is a little pricey, but worth it.

Sunsetter's installers were very efficient. We're very pleased with our striped awning. It has helped keep the living room much cooler when we had it out and the sun wasn't beating in on the floor in the room.

There were several things (like the way the awning had to be installed) the sales rep told us that the installation people told us differently, and the installation people said that was not the first time. There was also an unexpected charge for helping me lift down a small existing awning that needed to come down. That was two minutes, and the charge was $150. Other than that, the installation people were good. We got the motorized awning and it has a remote control. It's very good for the price. I checked with three different local vendors and all of them said they would be $1,500 more expensive than SunSetter.

Mike the salesman and another guy I worked with were both very accommodating. I'm very pleased with my awning. I get direct sun in the afternoon on my deck and it provides some shade. I highly recommend SunSetter.

We had a little trouble with the delivery of the awning. It had to come in pieces and we had to reorder, but it all worked out. The contractor was great too. I'm very satisfied, and I’d recommend SunSetter.

SunSetter did a good job with the installation. They came in a week sooner than I thought they would. The installers were quick and the work they did looks nice. They were very professional and did the job in a couple of hours. They explained to us the part that we had and the little things that we had to adjust a bit if we wanted to. The only thing is that we bought a lighter gray awning and we can feel the heat of the sun on it. That makes sense since it has black in it and you can feel the heat coming through. But other than that, it's fine.

The rep was fine but the two workers didn't explain things thoroughly and they botched some things. I got the electric awning which also had the manual. With the manual, the hook would not fit into the key. Also, when the awning closed, it would make a banging sound. I said, "I can't have that." The two guys were like, "We don't know how to do it, but the owner does.” So, I had to reach out to the owner and she's like, "We're slammed. We'll come back in a week." I wasn't too happy about that. But she made things better. I recommend SunSetter and I'm happy with them. It's not inexpensive, but in the long run, it's worth it, especially if you're gonna sell your home.

Sunsetter came out, their price was decent, and I was happy with everything I got. However, if I were to recommend, I wouldn't recommend the salesperson. It was a second business for him, and he seemed very uninterested and would never return my calls. The company, in general, was really good though. They were professional once we got past the sale part of it, and the team that came out to put up the awning was very thorough in showing us everything. I was happy with them. The product is great too. If I had to do it all over, I'd probably do it again, only because I'm so happy with the product. It is absolutely wonderful. The back of my house faces east and, in the morning, it's so bright and hot in my kitchen and family room that I just open up the awning. It cuts down on the heat in the house.

The installers were great and they set up the awning fast. It's a motorized higher-end model with a hood and it's been working great ever since. My kids play in the backyard, for me and the wife, it's been great having it out there midday. We’ve had nothing but good experiences with our awning. The motor works great. It has held up in the sun and gotten a little rain on it and everything's fine. We're definitely satisfied. I definitely recommend SunSetter.

Everybody was great, and the installation went perfect. We love our awning, and we're glad we did it. We can go outside more often. We're using the awning right now, and it's wonderful.

Our SunSetter has been really nice. I try to keep it up most of the time if it's really raining and windy and if the weather is nice, I put it down. I'd tell others to get it. I’ll order another one for my front window.

I had my first SunSetter for quite some time and it had a little bit of wear and tear. I decided to purchase a new one and the installation is a different time to what it used to be, so it wasn't too bad. When they called, they wouldn't be able to put the SunSetter in the garage 'til it was installed so I put a delay on it for a week. But then they called and said they really didn't have the awning and they had to trace it. It was very hot weather and by that time, the installer had a lot of jobs, so that moved me down the list a bit. But that was no problem. I have morning sun and afternoon sun on my patio so the SunSetter is really good. It makes a big difference on the temperature of the house. I've always enjoyed it and I recommend it.

I had a spot out in the back patio that I wasn't ready financially to cover it all in. Sunsetter came up with a good deal for 10 x 10, and installation was fine. I'm extremely happy with the awning. Well worth every penny I spent. My dog and I have a bench underneath of the awning and we sit and watch the sunset. I've still got the brochure and the CD, and I've promoted it to as much as people that come around.

So far, I’m satisfied with the motorized awning from SunSetter. I’m a little worried that if I get home and there’s a storm coming. But other than that, it’s just a matter of worrying about what happens with the wind.

My experience with SunSetter was pretty good and I was satisfied with the product I got. But the communication with their people could be improved.

Everything went well with SunSetter. The sales rep was very good. She spent a lot of time working with me, selecting my options and it was a very smooth process. There was a little bit of a delay in the rep's coming, but I can understand in the current time there’s a delay in everything. The guy who came to install it did a good job, too. However, I was told that there would be a cover with the awning, which I could put on during the winter, but I didn't see any cover coming. But it was really nicely done. They installed it very well and we used it over the weekend. It was good.

The team was 100% efficient. They're in Massachusetts and I'm in New York. They came, put up the awning then I noticed a manufacturing flaw in it where it didn't roll up correctly. I called, and they came back within three days and fixed it. The first team that came out was very knowledgeable and they've worked with SunSetter for a long time. The second team that came out were two younger men who happen to be brothers and they've worked for nothing but SunSetter since they were little. I was impressed with them. It was a family-run organization. The quality of the awning is good, and although it's a little overpriced, I'm enjoying it. I love it, and I'd tell people to definitely get one. My daughter has had a SunSetter awning for over 20 years. The same one. All she had to do to it was put a new battery in the remote, and it was just recently.

The installers were quick. They had both of the awnings up in one day. We got the top of the line model, and we like them. We put them out and they do what they're supposed to do. They block the sun from us ‘cause our porch is out in the sun. SunSetter is good and if someone wants something to cover their patio or a deck, that's what they should get.

The rep was good and I liked him. Also, installation was quick, surprisingly, and the guy did a good job. It's nice when I use my awning, and what I like about it is the lights. I referred my mom and she just got a SunSetter as well.

The SunSetter installers were very professional, and they took care of business and gave me information that I needed and asked for. I’m totally satisfied with it. There was one thing I wish they had done, but I'm told that I can do it at a later date. I would like to have a cover for the winter months, to cover it up. From what I understand, you can clean them rather easy, but the point is that as time goes by, the exposed material would definitely fade. It won't look the same as the other material that’s rolled up that’s not being exposed. Other than that, I thought the awning would go nice in the particular area that we put it in and it did. I would also like to get one for my son and his wife, for their house, next spring, but it's gonna be a surprise.

Everybody was very helpful. There was a time when my awning wouldn't go out or in, and I had trouble with the remote control. I had only put it out once, and the next time, it wouldn't go out. When I talked to a rep, Angela, we spent 30 minutes on the phone. She was trying to tell me the buttons to push to get it to work right. We were having a bit of difficulty, and she said, "Well, let the motor cool down." I said, "The motor is not hot. Nothing's working." "Well, I'll call you back in a little while." However, the awning started working, and it works fine now, but she never ever called back. That was strange. Apart from that, my experience was good.

I love my awning. It's wonderful and it's exactly what I needed. The gentlemen that installed it were from Age In Place Improvements and they were very cooperative and wonderful. I also purchased a shade, and everybody was very professional. Everything was perfect. I'm very happy with SunSetter and I'd tell people, “Go for it.”

The salesperson came and showed us the options. We picked one then when the team showed up to install it, I just came outside, said hi and talked about placement. Within a couple hours, it was done then I came outside and the guy walked me through the settings. He was very nice and told me how to use it. Everything was great. The only issue we had was the scheduling. We expected to have it earlier in the season, but with COVID and delays, it was understandable.

I love our awnings and I wouldn't want to be without them. But I would never want to have the company that I had again. There was no place to plug the awnings and instead of being a company that would say, "Here's the name of somebody," I was told to get an electrician. The guy said he would not be responsible for anything an electrician might do here. I wasn't asking him to be responsible. I was asking if he could refer someone. In the end, I would have to go to the Yellow Pages to find somebody who would come and put in an outlet for us. That should have been included in the whole thing. That aside, the two young men who did the installation of the awnings were wonderful. They knew what they were doing and they were done in a lot of time. They were in and out. I'm very happy with SunSetter and with my awnings. The only thing I'm unhappy with is I have some cords hanging.

They all did a great job. I love the sales rep that came over. He was super nice and very informative. The installation guys were great too. I love the awning.

The salesperson was helpful. When he came in, he talked about some of the different options and then looked at how long it would take to get. It did take us a long time to get the awning in, but he warned us it would. We got the 12x12 awning and it's got the lights that go inside of it. We went with the highest grade for the material. But we couldn't get the first awning that we selected. We ordered it but then our salesperson called back and said it was not in stock. So he had to come back out and we had to pick another pattern and color. With the awning installed, it's more pleasant to sit outside and eat when we wanna go out on the deck. The awning has real good quality. We're very happy with our purchase and the service has been really good. Our salesperson always called us back and he was real nice.

We got the big motorized awning and we love it. It has increased our outdoor living space tenfold.

It's great when we want to be out in the afternoon to have the awning so that it's not too warm. We have a patio, but it's not covered. However, it works perfectly. We can retract it so if it's raining it doesn't get damaged. We're positively satisfied with our SunSetter awning. We would recommend it to anybody.

We had SunSetter previously at another location. We got one again and the installation was great. We've only had the awning a month but it's what we expected. It has held up. But the quality of the extension is not as great as the actual awning material. The choices were also very limited with the fabric selections because they were out of stock. We ended getting the natural linen. Other than that, it's fine.

I needed a shade on my patio. I can't leave it out when it's raining because it fills up right in the middle. The SunSetter team came out and put the awning on. Then I've got one that looks like a kite and I've been waiting for my handyman to come and take it down so I could actually use my SunSetter because right now, it's an obstruction. My awning won‘t go out.

We liked the price that SunSetter has. A rep showed up when she was supposed to and she kept in contact with us. She let us know that this was going to be something that was going to take a while. She set the expectation properly. The installers showed up and were here a few hours. They got the awning all set up and they tested it. It worked fantastically. We have the remote-controlled one that can extend and it has a wind sensor so if the wind gets too high, the awning will automatically retract. It's on the back of our home over a concrete patio.

The two guys that came out here and installed our SunSetter awning were absolutely great. The guy that I dealt with came out once and he worked with me because it was $400 off versus 200 because there was another deal going on so they knocked some money off on it. I wouldn’t normally do it, but they worked with me. They gave me an extra remote, too, because I'm blind and I said I’d probably lose the one. So, they gave me an extra remote. I appreciated that so much. They also gave me the lights to hang on it. The awning is working great. We also put a unit on there. It takes three AAA's. When the wind gets up to 30-miles an hour, it automatically retracts. I was out there with the rain going the other day, and I was shaking the water off and it retracted. So, that works. Our awning is 20 feet long and it goes out 12 feet. It cost $4,000, but we enjoy it.

I have a deck that gets a lot of sun and I thought an awning would be a good idea. I got a SunSetter awning that retracts. I had a really good experience with the people who came out. They called me and came when they said they would, which is very unusual with contractors. These people were nice and efficient. I've only had my awning for a few weeks and I like it. I might wish to upgrade at some point but right now, it's still brand new and I'm still experiencing it. So far, so good.

My husband had seen SunSetter on Ripley and he stopped there to see what they were like. The gentleman was so nice and came right out the next day. He got the awning put in when he said he would. They had to order it. At first, we didn't realize it was going to cost so much. But it didn't matter. We made the decision and we haven't regretted it.

The sales lady that I dealt with in the beginning was a nightmare but it all worked out. I got a motorized SunSetter awning and the quality is very good. The installation crew was wonderful. I recommended SunSetter to someone else and will tell anyone about the company. Keep up the good work. From buying this house and all the money we spent, the awning was the only money I justify.

I liked the quality and some features of SunSetter and so I got the motorized this time. I just keep it open all the time, but if there are high winds, it automatically closes itself. I love sitting outside, but I don't love the sun hitting down on me, so it's just nice to have the patio covered.

I called SunSetter, got some information, and set up the appointment for the guys to come out. Then they measured everything and it worked out great. I liked their company's name and their power awning. I also like the guarantees that were involved with it. The sales guy was very nice, professional, and personable. He offered and talked to me about the many different options and we took time to find the colors that I wanted. He did what he needed to do and was gone within a reasonable length of time. I got a little bit of tan and navy in my awning. I found the right colors through the swatches that he had and he took the time to hold them up against the gray brick of my house and helped me make a good decision.

We were there when the installers started. They had to come back and finish. One of the guys came back the next day. We were there and went over how the awning worked. He was very good.

We got a 17-foot tan awning from SunSetter and the installation was great. They were able to show me everything and so far, I like it.

It went really well with SunSetter Awnings. The installers were here when they said they were going to be here and did a very fine job installing. They had it done in a really short period of time. There were two of them, and they knew what they were doing. We've been very happy with the awning ever since.

We love the awning. We use it for sun protection and for the birds flying over. It encloses our little area.

We've had a SunSetter for a couple of years and everything is hunky-dory. We had a difficult time with the recent installation. It was the wind sensor. The people who did it came the next day when I called them, and they fixed it. Everything is working terrific. We love it.

I've had SunSetter before and I bought from them again when I bought a new house. I got the motorized 20 foot awning and everything's been good. But they made a mistake installing it, so we're trying to get that fixed and I'm still waiting for a phone call back from the owner of the company out here.

SunSetter's reps were pleasant and they got me in touch with the gentleman who put the awning up. They made sure to get him my information, and then he contacted me in a timely manner. I ordered it in June. He put it up on the 17th of August. When he came to see me to let me look at the brochure, talk to me and do the measurements, I was flipping through the book and I said I wanted something that would pop because it would bring out the fact that the side of the house is light-colored. So, I got the emerald. It has the white and the thin white, thin green, and a thin beige.

SunSetter's sales rep who came to the house was fine but we got a little confused towards the end while we were waiting for our awning to come in. At one point, the day that we were supposed to get the arrival, they said we didn't have an order and we were not on their records. So, we got a telephone number for the representative and he was having medical concerns, but he had the owner get back to us and we were told that we had an order and it was going to be delivered the following day. Then, we had the delivery the next day. The installers were awesome and they came immediately at the time they said they were going to come. They did it in an hour. We got the motorized awning and I like it. But I didn't notice it when they first showed us that when you press the remote, it makes a large click sound like it's lifting and the fixture is releasing itself. So, it scared us a little bit, but we're used to it now.

I like the awning. It's all motorized and I use it every day.

Respectful young men came by and put in our awning. It looks good and we appreciate all that. The only thing was there was an advertisement that said I would receive a cup. I called four times about it and was told different things. The first rep didn't seem to know too much about it but would put it on. On the second call, I was told the cup was on its way. That was two weeks after I made the appointment and paid money. On the next call, I was told it was in the mail. I called this week again and was told to call the company. That aside, SunSetter is very helpful and understanding. I enjoyed talking to the people. I like everything about the awning because it's shady. It's much cleaner. I would recommend it to people. I'm trying to talk my grandson into it.

The rep told me they were going to put the awning on the patio enclosure. But when the installers came, they had to put it the other way. So the rep should have been a little more knowledgeable about that. Also, I am still waiting for them to get me the windshield, which they were supposed to get in the beginning. I also ordered a side panel that I don't have yet. But I like the awning. The installation went all right after much to do about it going the wrong direction.

I called SunSetter and had a sales rep come out. The sales rep wasn't pushy and he answered all of my questions. He also talked to my husband on the phone a couple of times and my husband felt good about him. Then, the installers came out and they were quick, friendly, and did a nice job cleaning up.

I like the idea that the awning is remote and that it’s electric, the way it comes out. I also like the color and the installation, that they put it on the roof.

We’re enjoying the SunSetter awning and it lives up to everything that we thought it was gonna be. The awning fits the entire dimension of the top level of our deck and it had the drop-down curtain, which keeps us in the shade if we want to be on it no matter what time of day it is. We talked with the installer about different things and he came out and looked at it before. He was highly recommended and we went with him. He had a little bit of a discount on it and he came and installed it.

So far, our SunSetter awning is pretty good. I got shade when I want it. I can roll it out and have some back in the house if I want to. I sit out here on the deck and not burn up. The installers like were very businesslike. They did a fine job. SunSetter's price is pretty decent. It’s a lot less than trying to build one at the house. Quality seems to be good. I have some lights hanging off the end of it that I'm still waiting on. The guy that sold it to me from Shade for Less said he’d get a man and put them on. I hadn’t seen him yet, but it’s only been about a week since he had come in and got paid for it.

The SunSetter rep that came out was knowledgeable and professional. Both of the guys that installed it were excellent. They did a good job. ​The awning works fine.

The people who installed my SunSetter did a nice job. So far, so good. Come and look at my awning and see if you like it.

We had a big wooden umbrella for several years and we liked it so well, but we couldn't find anything else along that line that we liked. So, we bit the bullet and bought a SunSetter. We're very pleased with it. It's very good quality.

The SunSetter representative that came out and talked to us was very good. The product we got wasn't wide enough, and they worked with us. We got another one, and that one's working fine. Installation was fine. The guys were fast and efficient. We like the product's quality. We're enjoying our SunSetter.

We're happy with our SunSetter awning. We liked the gentleman who came out and talked to us about it and then set us up with it. So far, the quality is so good. We need to operate it more. We need to get through, not only the end of the summer, but I want to get through it being retracted. In the winter, we get a little snow. So, those are the things that I'm looking for as a former contractor myself.

Our SunSetter awning is serving its purpose. Eric was the one that installed and he was excellent from start to finish. He said what he was going to say, did what he was supposed to do and was very cordial. He said the installation was gonna be at the end of August, and he got it done last week. So, we're thrilled. He was ahead of schedule and got us done. The quality looks fantastic. We're really pleased with the color, too.

There were two gentlemen who came out both times to visit and then to install and they were very nice and knowledgeable. When they came out to install, they went above and beyond to finesse this particular installation. I was happy with how it came out. I haven't been able to use the awning as much as I'd like to, but I love. We're enjoying it.

We just moved into the house and we knew the deck was gonna be hot. We got an awning from SunSetter to cover that. We really like it. They were out of the color we originally ordered. I wouldn't have picked this color normally, but we needed one. I got the package that came with it and I don't like the lights. I feel like I should be selling ice cream out there but it's all right. I'm gonna get rid of them. They're too big and ugly for me. But the color matches the house fine and it's okay.

The installer was a good guy, and my friends like our SunSetter.

The SunSetter awnings have been wonderful. Stark Glass Block put them in. The quality is great.

We liked the fabric and the people that installed the awning for us gave us a lot of good tips. They were fantastic and right on the ball. We weren't too sure about the quality but wow, it's absolutely amazing. We were really surprised and I’m a very happy customer. I'd asked people to look into SunSetter because it is exactly what I see on TV. They just need to see it, and if they want to, they could come and see mine.

The SunSetter team moved in, put the awning up, did their job in record time, and was out of here after they gave me instructions. It all went well. I leave my awning open about 3 1/2 feet all the time. It gives it kind of a porch effect, and I like that. I'm just anxious to see if it has any effect on the security of the awning or not, or if the colors would fade. I did not have a problem with SunSetter and I appreciated that. It was a good experience. When you're making a move and doing changes, they're not all good experiences. So, it was nice to have something that I didn't have a problem with.

We've had a SunSetter in a different location of the house for at least 12 years, and we love it. It works well, it's nice looking, and to me, it's very well made. I cover it every winter and it's fine. We just bought another awning six weeks ago. We have a outdoor furniture, and we use it for shade and for different little get-togethers and parties. The person we dealt with when we bought it was very nice and good. I even remarked how knowledgeable she was in our product, which is rare. Helped me an awful lot.

We have a SunSetter in our home, and I purchased one for my parents. It was a logical step thing to go with SunSetter because we are happy with it in their home. The installers came out and measured everything when they came. They said it would be approximately 50 days. It was less than 30 that they came back and there was no problem with the install. We're a little worried because it was a roof mounted install, but they were wonderful. Everything is good. My parents love the awning. They're not sitting directly in sun. We also bought them the drop-down shade that they absolutely love. They enjoy their front patio now.

When we bought the house originally, there was one of those hand-cranked awnings that you put on. I’m going to be retiring here in a few weeks. I still have strength but at the same time, it was too much of a hassle. The guy down the street had one that was remote- controlled and we liked it. We got one from SunSetter. The sales team and installation crew were really good. I like our SunSetter awning. I was not impressed with the old hand-crank one.

I've had SunSetter years ago when I was in Connecticut. I got one again. The rep I worked with was very nice. The installer showed me what to do.

We have western exposure on our patio and we needed some relief from that. We got an awning from SunSetter and I am very satisfied with its quality. Everything works fine.

The man that came over was the same man that installed the SunSetter Awning with his sons. He was very friendly, knowledgeable, and got along well with my dog, which is a Great Dane. So, that was not easy. He seemed very nice and confident. The day they came to do the work, it was done in a good amount of time and done well, and nothing was left. I don't think they could have done better. There really doesn't seem to be anything I dislike about the awning.

I enjoy my SunSetter awning very much. I would have done a little bit different than taking the 12 foot out because it goes out beyond the deck 2 feet. So consequently, you can't sit out there. Other than that, it's good. That was our mistake when we were talking because we weren't listening. The sales rep was great. He tried to explain it to us. He was very nice about it. As far as the installers, I couldn’t ask for better people. They were excellent.

The SunSetter team did a very good job. Quick and got it up in no time at all. I like the awning. I just wish I had gotten it a little bit bigger. But I thought what I ordered was about right, but it wasn’t. It's a little smaller for what I needed, but it's fine. It keeps the sun from coming in the kitchen door and that makes a big difference. I'm perfectly happy with it.

The lady that sold me my SunSetter, Donna, was very informative. She came out, measured, and told me all the different ins and outs of it. She was very good, and I liked her. The awning took a while to be manufactured, but other than that, my experience was very good. There were four installers and they knew what they were doing. They got it up and running and made sure I understood it all before they left. They didn't leave a mess of any kind, which is always a plus. I like my awning. When you can't use your deck when it's a nice day, it makes you a little antsy. I have shade on my back deck now, which is wonderful.

I had a team from here in Beckley for the installation. They came in here at about 8 o'clock in the morning. I've got a 20-foot system and this big, long thing was laying on my front porch. They picked that thing up and brought it out here. At about 1 o'clock that afternoon, they handed me the papers and talked to me a little bit with it. The awning is doing well. I read a lot of the thing and I'm getting it better but I'm going to call one of SunSetter's people here pretty soon as I've got some questions.

We are very pleased with the SunSetter awning. It really does the job very well. It's located perfectly for the patio that we use. The rep told us what we should expect it to do and it does what he thought it would do.

The sales guy was nice. The problem is SunSetter doesn't seem to sell this product direct or, at least, they want you to just order it online. The biggest thing that was an irritation for me was that the pricing that's advertised is not available for the product. It's more like a get you in the door, and then you pay 30% more to buy it. I also haven't been able to get the device installed and I don't have an install date. The people are nice. I just can't to get in touch with them. They call me and leave messages and I call them back then I hear back from them a week later. I don't have time to call them every day. From my understanding, the device is in their warehouse and they're waiting to come over, install it and get paid on it. I know other people that have a SunSetter, and the product speaks for itself. It's great. You just got to be educated on the pricing and figure out who can sell it at the pricing that's advertised if anybody can.

The installers did a very nice job and were very professional. Everything was great.

A neighbor had a SunSetter awning and I bought my daughter one six years ago, and it worked out all right for them. My neighbor's had his for 30 years. My daughter has had hers about six years. And I needed it. It has been proven that it works. The rep came out and they didn't have the color I wanted in the five-year warranty, but they had it in the 10-year warranty. After I already signed the contract, he said, “No problem. We'll put that one up and it will be a 10-year warranty instead of the five.” I said, “Hey, fantastic. That's great.” The two guys who came installed the awning within an hour. It didn't take up my time, even though I'm just hanging around watching. But they said they would be here at a certain time, they were.

I bought an awning a couple years ago and I liked it then I bought another one. The reps knew what the they were doing, and I couldn't ask for anybody better.

I enjoy the SunSetter awning very much. It's great. Their reps were fine too. They showed up when they said they were going to and they installed them and it was easy as 123.

The experience with the SunSetter sales team was very good and simple. The installers were very nice and they explained everything to me. The awning is great and I use it almost every day if I can, when it’s not raining. But the awning is very sensitive to the wind. The wind isn't very strong and it's not like I'm getting a thunderstorm but the thing rolls back by itself. The second day that I used it after the installers left, it kept rolling back on me. I don't know whether there is a setting on it. It was not windy enough that it would roll an awning back. The only other thing is that if I had to roll it back mechanically, it would take me a good 10 minutes, especially if it was windy and it didn't roll back by itself or the electric went out on it.

I've seen other people that have SunSetter, and we liked them. They seemed like a good durable product. The rep we worked with treated us fairly, and we like our awning. It’s working fairly good. I have to call him back to readjust the remote. I have a little bit of an issue with it. I think it’s a programming issue.

The SunSetter Awning works great. I love it. It gives even the inside of the house shade so that it makes it cooler inside. And I don't have to use my shade inside to keep the sun out. I still have my view and I can use it when the sun happens to come out here. The sales rep was very nice. He's a local company here, and I've been trying to do local. It's been a challenge during these times to order anything. But they were very upfront, and luckily, it came in in a timely manner, and they fit me in for installation. It worked out really well. The guys that came to install it did it great.

The SunSetter rep that came out was very professional-acting, answered all of our questions and was polite. It was fantastic watching the installers work as well. They got down to it already, did what they had to do and left. Showed us how to use it. It's very simple to operate. I'm quite satisfied. Whenever the sun's out, we drop that thing down and sit out there. It’s about 15 degrees cooler. Very comfortable and my dog loves it too.

I've had a SunSetter awning for about 25 years. One time, the arm broke and they sent me a whole new thing, and it didn't cost me a nickel. The installers did a very good job. The sales rep was very good and very knowledgeable. SunSetter seems to do really good for me after all these years.

We really enjoy our SunSetter Awning. It's good and really keeps the sun out of the house. We like it. The installer was a nice guy and the kid that helped him was a great guy too. It didn't take them long to do it.

The two guys that put our SunSetter up were awesome and very helpful on how to work it. The installation experience was perfect too. Everything was like clockwork. I love it. It's all automatic. I just can't wait to use it, but it's too hot for me to be outside. But when it comes this fall, I'm gonna love every minute of it.

The people who installed my SunSetter awning said they would come at the beginning of August. They came in August and were here for four hours. They put the product up and made sure it worked. Then they came back to check it. They were excellent. I love the quality of the awning.

The rep was a terrific salesman. I wrote him the 50% deposit that he told me. I chose what I wanted but that's the last we've heard from them and it has been months. Now, I want to cancel, but I don't think I can. I wouldn't want anybody to make this mistake. Listen to the spiel but do not pay the deposit. This is over $6,000. This is not chump change.

The SunSetter team was excellent, except when I called them because I've been having a slight little problem with the electronics of the awning and I wanted them to come check out the adjustments. Sometimes, it doesn't come out and stay out. Sometimes it doesn't go in and stay in. It goes in, bumps, and pops back out again. I have to do it a couple times. It's $6,000 worth of awning that we're not going to play with it.

I had a very good experience with SunSetter. Installation was simple. Everything was quick and easy. The awning is beautiful. It is a nice product. The remote control, the LED lights, and the underneath, everything was perfect.

We've been wanting an awning for a year. My neighbors both have them on either side of us. We live in a condominium and SunSetter was a condominium HOA-approved company. They were great. They told me how long it would take and what they were going to do. They said two hours. But it was a little bit less than that. They were very courteous and awesome. The awning is amazing and it looks better than my neighbors.

I decided to get an awning because it is so hot on my deck that you can't even walk on it. My husband built one over the main part, but he didn't wanna build another one. So, I called different places. SunSetter was the only one that answered the phone. Everybody else didn't call back. So, I went with them. The rep came right out. He was honest. He told me exactly how much wind it could take and took the time to show me exactly how to work it. We had a storm the other day, and I knew how to bring it in real quick to make it come back in so that the storms didn't rip it. So, he really taught me how to use it. It's beautiful. It looks really nice and it adds a lot to my deck. I've had a lot of compliments on it.

The people from SunSetter Awnings were wonderful. The sales rep who came, Mike, was very good. Then the two guys who came to install were excellent. Everything was fine. They gave me the price that I expected to get. They installed them on the approximate date that they said they would be ready. When I called for an install date, it was very quick. I didn't have to wait a long time. They also cleaned everything up. I have the electric one, so that's really helpful. Then I have the shade over the window. So far, so good. Everything works great.

The SunSetter awning seemed to be a good product and they had a lot of colors. We could pick a color that would go well with our house. The sales rep was very knowledgeable. I got the impression that maybe he was kinda in a hurry but even with that, he answered all our questions, helped us measure and told us about where the awning would be placed. We were happy with him. The installation was wonderful. The men were here when they said they would be and put the awning in in no time at all. We got the kind that’s hooked up to the electricity so it's very convenient to open and close it. We've used it quite a bit and and we're happy with it. I would definitely recommend SunSetter.

The motor to my motorized awning stopped working. I made several calls for service. I was told by representative that company does not offer repair service. The representative said they would instruct me to fix the motor myself. I had to get on a ladder in order to be able to reach the problem area. While I was on the phone with rep I fell off of the ladder. I fractured my pelvis and arm. This accident was catastrophic…I was hospitalized for 2 weeks because of complications from the break I almost died. For two months I was not able to walk. Sunsetter Awnings is a terrible company who doesn’t care about their customers. Sunsetter Awnings does not take responsibility to service their product, therefore, putting consumers at risk to a catastrophic accident.