Stannah Stairlifts Reviews

I was very impressed with the rep from Stannah who came to explain the chair and I was very impressed with how much time she gave me. She gave me all kinds of time for questions, she didn't rush me, and she didn't make me feel I was stupid asking the questions. I was nervous about the cost but we talked about how we might work that. I felt good right from the start.

Our sales visit with Stannah's reps was wonderful. They were great and there was nothing that they didn't cover. We got two stairlifts from them. We have one straight and one curved. They are perfect for our home and the best thing is, my sister is so happy with them. The installation couldn't have been smoother and the installers came when they said they were going to come. They were nice, very knowledgeable, and respectable guys. They were also very neat and there was no fooling around. They were in and out of here in three and a half hours, four hours tops. I would highly recommend Stannah.

My experience has been great. Stannah came in and assessed everything, gave us a proposal, told us when the chairlift would be manufactured and where, when it would be shipped, when it would arrive in the United States, and when it would be installed, and everything was right on time. The installation was completed on February 8, and the chairlift has been working fine. We had a slight problem with some noise and they came out and fixed it. We're having a similar problem upstairs and I was gonna call them today and I'm sure they'll come right out and fix it. Overall, I'm very pleased with the decision we made. Not only to get a chairlift, but also to go with Stannah. I couldn't get upstairs or down without it.

I'm very happy with Stannah. It's changed my life for the better. I was having difficulty going up and down the stairs. I'm over 90, and it just got to be too difficult. I was looking around and a friend who has Stannah told me about it and recommended it highly. We called and took it from there. The sales rep was knowledgeable and explained everything. He was very good, and so far, the stairlift is working very well. It takes up a lot of room, but then again, my stairway is narrow and within those confines, it fits. People can get past it and go up and down without using it, which is great.

I got two other estimates from other companies and Stannah was on the high side. I would have preferred to pay a little less, but my sister told me that they love it, so I decided to go with Stannah. The rep and I had a good conversation. I got an indoor stairlift that goes straight up, but one option we have is the last piece lifts up because it was blocking about a third into the opening to the living room. The installer was excellent because he did it one, two, three and he was done, and the stairlift works great.

I did my homework and visited the showroom, then ordered a Stannah stairlift to extend from my basement to the second floor of my home. It was installed, but four months later I still can't use it. The chair faces the wall as it travels up the stairwell and it ends at the top step before my second floor landing. I was never told that the only way for the chair to face the landing rather than the wall was for me to manually turn it, pushing with my feet against the wall. I needed the stairlift because I have severe arthritis in my hip and chronic pain in legs, arms, shoulders, wrists, etc.

The Stannah Stairlift is a wonderful thing. It was wonderful for the short time that my wife used it. It's quiet. When I have used it, I would move it from one level, which is the resting level, to another. However, when it was out of place because it wasn't in this resting spot, it would signal that it needed to be moved back to where it generally would sit. That signal, if I wasn't ready to put it back for whatever reason, I would have liked to have some way of turning it off. I don't know if that exists. So, I would put it back to the level at which it normally would sit all night long. Otherwise, though, that beeping to alert me would be annoying. It makes you put it back where it's supposed to be and that's minor. But there might be some trick to turning off that sound.

I liked Stannah Stairlifts' availability and responsiveness. They were quick to get someone to come out and take a look to assess the right application. But I was a little disappointed. It took a bit longer than I wanted between giving a thumbs up and when it was installed. So, the representations made by the salesperson who came out to do the assessment were more aggressive than what was achievable. The price didn't change but the timing slipped by a number of weeks. What was something that was supposedly available for install within a couple of weeks took several weeks before it was available. Other than that, the installation went great. Also, the stairlift gets frequent use and works well.

The sales rep of Stannah was excellent. He was helpful. I first met him at a showroom, where he was able to demonstrate an actual stairlift, where other companies could not, and that made a difference to me. As well as when he came to look and review my area, whether it would fit, whether it would work, he was very informative. The quality of the stairlift has been good, so far.

I liked the presentation of Stannah and the way they presented. It took less than a day to install the stairlift. The quality of the product is good as well.

I found four companies of stairlifts. Stannah was able to get in faster than the other guys could. Everything went well with the installation. The installation crew was okay too.

I had been thinking about getting a stairlift for a long time because of the difficulty with going up and down the stairs. I went online first and put out a feeler to a few companies that I was interested and to get a quote. Stannah was the first one to respond and by the time somebody else responded, they had already come over, given us a quote, and explained everything to us. It seemed that they really knew what they were doing. We did get another quote, which was less money but Stannah seemed to be concentrating more on the stairlift.

The stairlift fits perfectly well into the stairwell. The only thing I'm really not satisfied with is I paid so much money and for the amount of money I paid, I find the seating not to my expectation. The padding covering the seating is so weak and looks so cheap. Other than those, everything is good.

The Stannah rep was very nice. The installer was also very nice. The stairlift is very smooth when it's running. It has a very sturdy leg system and rail system. It's battery-operated and works great for what I need it for.

We got a stairlift that goes straight up and down from Stannah, and I'm glad that we have it for the event that we do need it. When we purchased it, Stannah's reps came out and looked the place over. Then they gave us a quote along with several others and we didn't feel over-pressured. The features of the Stannah stairlift were better than the others, so we went with them. The installer was very professional and neat. He put the lift in and he went through and answered all of our questions. He also showed us the instructions for how to operate it. It's very good quality and it will pivot automatically when it gets to the top of the stairs to make it easier for the rider to get off. I would tell my friends to call Stannah.

I tracked down Stannah and told them that I wanted to meet with somebody. The person that came was the person who was going to do the installation, and it was very simple and easy. But I have a very unusual condition. I'm an architect and I knew exactly what I wanted to do. We did three floors and it was all done within less than a day. Fortunately, I have a very clean and open stair, so it works very well. It's not up against any walls and everything floats. But that has to do with the design of the stairs that existed before Stannah's railing came in.

I went to the place where they had the Stannah stairlift on display and I used it there. So when their reps came to my house, I understood what it was about. Initially, I was very careful about using the stairlift. But after a while, it was very easy for me. The stairlift works great and since I got it, I don't have to walk up steps. And that has helped me a lot, because I have difficulty with that. I use the stairlift about three times a day and it has made it easier for me to go from one level to another.

Stannah was one of the closest companies to us and when we spoke to their reps, they were very good. They gave us a lot of information to begin with and we worked a lot remotely with them. They sent me videos, which I saw on my phone. So, I watched the videos and got the feel for what the differences were, what was available, then we discussed it on the phone. We took pictures and sent it to them. I gave them a couple of measurements and they were able to use that. They were really easy to deal with and they were not forceful. At the time, they had a promotion going and they came back and offered it to me. Then they said they would install the stairlift whenever I wanted it installed and they were true to their words all the way through.

Stannah's sales rep was wonderful and he went out of his way to do everything correctly. The person that we put this chairlift in for had a trial run and when he got up to go to the other room, he fell. I had to call 911 for help to have them come out and pick him up. The sales rep also offered to help me. When the chairlift was installed, it took two and a half hours. It's straight and fits in wonderfully in our home. I've used it for many things like my laundry and when I go shop for stuff, I bring it on the chairlift instead of carrying it downstairs. The quality is very good and we're very happy so far.

The installation was perfect. The installer went over the key functions. The Stannah stairlift does what it's supposed to do. In the beginning, we made sure that when my mother was going up or down, we were there because she still got a little bit confused when it got to the bottom. It slows down before it comes to a stop. She was wanting to get off then but she's gotten past that. We were going to leave it in the position where she can get on it in the morning to go back downstairs, but it blocks the stairway for my husband and I. I just make sure I'm up in the morning before she wants to go downstairs and I put it in the correct position.

I probably could have negotiated a better deal but the sales rep seemed trustworthy and the installation went very well. It was more than what I had anticipated. There was more effort. I like the Stannah stairlift. I checked on the possibility of getting an elevator but this was easier, less costly, and less disruption. The stairlift has good quality. It's a little rough on the turns but I'm sure if I call them, they will come out and make any adjustments that I find necessary.

The guy, Tony, was excellent. The guys came in and put the stairlift together. They were very thorough. It's nice and neat. The stairlift is a little pricey but I'm happy with it.

It was excellent with Stannah. We like the product and the salesperson who was not pushy and very knowledgeable about the product and competitors' products. The installer showed up on time, went through the install for a couple of hours, and explained it. The price was a little steeper than some though.

The Stannah salesman explained a lot more things, the reason how they're gonna do it different from the other company, which made perfect sense. We set a date and I gave them the deposit. During the installation, they were here for three hours. It was six to eight stairs that had to be done, and it went very well. It cost me $1,800 more than another quote that I had, but I'm glad I did it. I felt much better with Stannah than I did with the other companies.

We like that Stannah Stairlifts is nationwide. They knew what they were doing. The amount of money they were charging was in the ballpark. In the morning of the installation, they had to call us early because the installer called in sick. But they sent a guy that was in charge of the installers the next morning. He came by himself and did the installation. He pre-made everything so he didn't have to do any cutting. He just put it together. We love our Stannah stairlift.

The stairlift is working fine. It's easy to use. There are buttons. I leave the chair down at the bottom of the stairs because my husband has to go up and down the cellar stairs. I could bring it up if I'm gonna use it, and it's just a matter of remembering where the switches are.

We're an elevator company and we used the Stannah stairlift while we installed an elevator in a nursing home. The salesperson came up from New York, walked us through the option of the stairlift, where they could put it, how they were gonna install it, and when they could install it. He was good. He helped us talk the customer into getting the stairlift. They wanted a wheelchair lift that would never work. He was really professional.

The rep Michelle was very personable and she gave me her phone number. We got a stairlift that turns when you get to the top. It goes to the top step and there's no space in between. There's less chance of falling. The installer was very neat and polite. The only problem we had was the credit card machine. It made it look like they kept declining my wife's card. Other than that, when I have to carry something or I'm feeling unsteady, I have the option to take the stairlift. It's slow but that's not a deal killer. It's convenient and safe. It saves me from getting injured.

I love the Stannah Stairlift. I can't live without it. It's fantastic and beautiful. It doesn't look horrible. It blends in with the walls. The installation team was fine, courteous and quick. It took them less than two hours. They were pleasant and helpful in telling us about the stairs and showing us how it worked.

The sales rep and the installer were very nice. I took a used stairlift ‘cause it fit my budget better, and the sales rep answered all the questions that I had. The installer was neat and thorough, and he finished in the timeline that he gave me. The quality of the stairlift is good, and it makes things easier for my husband ‘cause he has Alzheimer's and his balance is not that good. It helps him when he's going up or down. I'm also using it because I have a slight breathing problem. My granddaughter enjoys the stairlift as well. She likes to ride on it.

Stannah could care less about their customers - they are so greed driven that they will only sell parts to their own dealers - not even to a licensed electrician - they are money grabbers - purchase a chair from a different company - We need another chair and will never purchase from them again!!!

The stairlift is very helpful in the ascending and descending a very steep flight of stairs within the house. It works perfectly well every time. It's not cheap, but I understand a little bit about mechanical devices, and the price did not surprise me. The installers knew what they were doing and did it expertly and quickly.

The rep was very informative and helpful. He said, “No, we have a 300-pound maximum that we can get you, so it would be a single. Plus the Acorn, whether it makes any difference or not, I'm sure it's all engineering, had just a single rail. The Stannah had a dual rail that you rode up on and moved up on and all that." I said that was a little safer and more sturdier. So we went with Stannah. The installation team was fine. They were very informative and quiet. They did their job. They answered any questions that we had. The explanation at the end was excellent.

I liked that Stannah's equipment was concealed. The installation was done extremely well and very clean. They came in the morning and they were done by noon. It was one man who definitely knew what he was doing. He was a true professional and that made me happy. It's a straight chairlift and it fits really well in my staircase. If my staircase was six inches wider, it would fit better. But it's not a problem. The stairlift is a wonderful piece of equipment. It fits everything we need and it's quiet.

Stannah was the best match for me for what I needed. Their presentation ran an hour and it was thorough, informative, and straightforward. Stannah is more on the expensive end. There are other places out there that do it for cheaper but I'm not really sure about the quality. Once I decided I wanted to go through with it, I had to call up Stannah and it was hard to get in touch with somebody to actually come out. They sent me in circles a little bit.

Stannah's sales rep was very knowledgeable. He explained to me everything that needed to be done and how the stairlift would work. The installers were also very good. I got the straight model and it fits my home much better than I expected. The living area of my house is on one floor, but my house is built one level up from the street. So to get in and out of my house, I always had to go up and down stairs. And since I have trouble with stairs, the stairlift has made it much easier. I would have liked it to be cheaper but I accepted what the price was.

My friend in England has a Stannah Stairlift and it goes around almost in a spiral. He and his wife have used that and he's moving here. So, I called the Stannah people and they came and talked to me and him via virtual call. The sales visit went very well. The salesperson talked to my friend in England and me. They discussed what my friend needed and then, the woman came a couple of weeks later and installed the stairlift. I had to go out during part of the installation but I came back before it was finished, and it was all done. She did it quickly.

I went over the paperwork with the installer and he showed me where everything was gonna go and how to use the stairlift. Everything has been wonderful. I have post-polio and my legs are weak. The stairlift really helps me get up to the second floor. When I go shopping, I come home, and if I have three or four bags, I take one bag up at a time on the chair and come down and get the other. I like that the lift has a thing for the feet so I can rest my feet on it and hold something on my lap at the same time. Also, if my daughter brings the lift down the stairs and I need it back up, I just reach for the remote. There's also a remote at the top of the stairs, at the bottom of the stairs, and on the chair. Plus the stairlift is cheaper than I thought it would be.

Stannah Stairlifts has a good reputation. They were the first one that we talked to. We went out to their showroom and it all seemed reputable. Someone came out here, did some measurements, answered questions. There was some period where there was some mix-up with telephone numbers. We tried to contact a salesperson. We didn't get replies quickly. We left messages but we didn't realize who was at the other end. So, it took a while. And when it finally became apparent, it all got cleared up. So, it was just a mishap. The installers were here for four hours. I occasionally walked down and I asked them a few questions. So, they told me what they were up to. It was all casual. The starlift was a good purchase. It's a good machine. It has a double rail, doesn't require any active maintenance, and fits in well. We're glad about it.

Stannah seemed to be reputable company and when I reached out to them, they were very responsive. During the initial sales visit, which was scheduled really quickly after my call, we walked through the whole building interior and exterior to see the layout and for the rep to take some measurements and eyeball things and to find out which location would be the best application for installing the lift. The sales rep was top-notch, easily reachable by phone and by email, super helpful and answered any questions that we had. The ballpark quote was almost spot on to what we ended up being quoted.

We got a stairlift from Stannah. They were the cheapest. Their sales rep came out, measured everything, and gave us the quote. Then, we told them to go ahead and put it in. The installers were great. They came out and they put it all in in one day and there was no problem. The stairlift is great. It gets my father and my wife up and down the stairs.

The salesman didn't give me a choice of what model I wanted. He just wrote it up. I would have liked to have known if there were other options besides the one I got. This is also cheaper made than the one I had before and the installer could've given me better instructions on how to operate this because it is different than that.

Rich was our guy and he was down-to-earth and very communicative. He had a good use of the language and he explained everything in great detail, so we understood it without even reading the owner's manual on how to use the stairlift and what we would get beforehand. As it turned out, we got that and it's exactly as he explained it. Then Stannah sent a woman by the name of Katherine and she was very talented. She figured everything out and she was very methodical without taking any breaks. From what I could see, she just put it right up. It was all done rather quickly.

I'm very happy with the stairlift. Stannah did a nice and neat job. They were efficient. They did the installation in a couple of hours that one day.

We interviewed Stannah Stairlifts. And we liked what they had to say. They're very pleasant. Also, the installation was easy to describe and do. Stannah kept us in touch with what was going on while they built it. The stairlift helps my husband because couldn't get down the stairs. It's working fine. I would recommend it to anybody.

I had a good experience with Stannah. The rep was very polite. He did his job and did it well. My chairlift comes all the way down and goes all the way up. I push the two side arms and the seat down and push the button. It's a good fit for my stairwell. Having this chairlift is much easier than climbing the stairs. I'm 77 and I have a difficult time. I'm glad I got Stannah. It has greatly improved my life. The ride is smooth and it comes all the way down and I turn around at the top. The speed is fine. It's not too fast and not too slow.

The sales rep understood the questions that I was asking and explained everything during the sales visit. We got the straight stairlift and it fits into the stairwell perfectly. The installers were very efficient and knew what they were doing and asked if I was pleased with it. So, they were very good. The installation took a couple of hours the first time and when they came back two other times to fix the back of the motor, it wasn't that long. We put the stairlift in because of my COPD and two weeks later, we went camping and I fell and broke my hip. So, it worked out very well. I'm very happy with the Stannah stairlift. We had a few problems at first with adjustments but the installers came right out as soon as I called and rectified everything that was a problem. I'm doing very well and very pleased with it.

The rep was very thorough and he knew what he was saying. He was very in-depth. The options they gave were workable. The techs were very professional and they showed up on time. They cleaned up after themselves. I was very happy with the service. The stairlift fits very well in our home. It's durable and it's working well. Now my mom can come downstairs and go upstairs. It makes her much more independent.

I was getting all these high prices and then one company was offering 8 grand. Then Will, the salesman, got mine down to 8 grand by getting a used chair for the chairlift. It's a double-rail chairlift that goes up the steps and hangs a left. So I used Stannah. Two gentlemen came in for the installation. They finished in record time. They were very nice. They came from New Jersey to install the chairlift, which was amazing. They taught me how to go for a ride on it. The chairlift was structurally built very well. They took their time putting it together. They covered all the wires up.

The stairlift that I had to purchase was an outdoor one, so it was kind of specialized. I had two quotations that came to the house, and I chose Stannah. The sales guy that came out was Moe. He looked at what I needed. I purchased the stairlift through their 0% financing. I didn't really wanna buy a brand new one, and he offered a refurbished one, which is just as good as brand new for me because of the warranties. The quality was the same, and you would never tell whether it was new or used. I was fortunate that they did have one. He gave me a price, and that was how it worked.

The lady from Stannah came in, and we talked about the stairlift. She measured then gave me a price. I had priced it before with other companies, and the price the lady gave me was about average. I made the decision to get the stairlift, then they did the install. I gave a deposit, and when they were done, I paid it off. My wife has been using the stairlift, and it looks and works good. It’s got three turns and it seems to fit perfectly. I'm happy with it, and I would recommend it.

I bought a Stannah stairlift for my elderly mother. I was able to do choose it via pictures and I measured. I didn't really meet the salesperson but she was very nice on the phone. We spoke a few times and made that they had everything that they needed on there before we set up the installation. My mother lives in a very old house in the front. There's this big open spiral staircase and it would have been way too expensive. Also, there are more stairs outside. So, we had to do two chairlifts in her back hall. It's really tight, but it's because the staircase is narrow and the stairlift fits there. Plus, I feel safer in it being with less space around.

The rep with Stannah was very helpful. He gave us lots of information. The stairlift seems to be working well. It's made it easier for both my wife and me to get upstairs and downstairs. I'd like it a little bit cheaper, but it worked out fine. We'd recommend it.

I like Stannah Stairlifts. I've had them for the last 15 years and recently did an upgrade. The process was excellent. Once I decided what I was gonna do, I called them and they were here within two days. They measured everything and made sure everything would fit. I had the old stairlift moved to my cellar stairs and the new one put on my stairs that went upstairs.

The stairlift performs well. It makes going up and down the stairs a lot easier especially when we're carrying something.

Tony, the sales rep with Stannah, came out to talk to us and measure out. He knew exactly what we needed and answered all my questions. Jen came out to install it and she was remarkable. She worked from 9:30 when she got here till 5:30 when it was finished. It's a very tight fit and if our stairwell was narrower by a quarter of an inch, we wouldn't have been able to put it in. But so far, it's worked well. It feels very secure. I am just waiting to hear about the status of our new motor to replace the defective one that's in the stairlift.

The Stannah Stairlifts seemed to be sturdier. They had fewer problems. They also can take someone that weighs more than I do. The installation was very good. The track had to be custom-made because it was going up, not only from the lower level, it had a stop at a landing, and then turn around and go back up the stairs to the upper floor.

Everything's wonderful - right from the salesperson, installation, the quality of the product, the warranty, even the handles on the chair itself. I like the chair itself and the safety features of the chair. I felt that the other chairs possibly someone could slide off of, where Stannah is not. I felt it was more secure. Also, when the salesperson came, how he did all the measurements, he was very particular and meticulous on everything.

The rep I spoke to was good and the installation was seamless. The stairlift is of good quality and it's working well for my mother. She's pretty comfortable and with it, she doesn't have to use the stairs. We've recommended Stannah to a few people who came to our house.

I was supposed to get my Stannah stairlift installed but it's an outdoor staircase and they got a rain forecast, so they canceled. But instead of just postponing it for a day, they postponed it for a whole week. So, I arrived at the house without any stair chair and I was not a happy camper. Other than that, it was a one-man install and he was polite. He gave us a little tutorial, which could have been a little better, but otherwise, he did a great job. The stairlift has worked fine so far and it has enabled me to get out of the house and get to the doctor. Without it, I don't know whether I would have been able to use this house.

The salesperson was good and we are happy with the product. The installation was very professional. My mother is using the product regularly. She is very happy with it. The stairlift is of excellent quality.

I called Stannah and we set up an appointment, and they came. It was fast. The reps explained things in a cleared manner. In the first day of installation, two people working and then the next day, the same guys came. They were both good. It was a good experience.

We knew we wanna get the Stannah stairlift but we made sure my father was home and healthy first to invest in it. It was almost a token when he gets back from rehab. So, getting the stairlift installed took under six weeks. It was nobody's fault but time. My only thing is I never got confirmation that the installers were coming. I had to reach out to them. But as soon as I reached out, the sales rep was very responsive and I was given the window of 11:00 to 2:00, and the installers were there at the strike of 11:00, which was perfect. We needed to know about the time because it was at my parents’ home.

The person who came down to demonstrate the Stannah Stairlift to us was very nice and knowledgeable. I was thinking maybe they would have to attach it to the wall, but after he got through talking to us, he said, "No, it's not intrusive." They just attach it to the stairs and if we ever had to take it out, there would be no damage to any part of the stairwell. It's attached to the stair treads and they fill it in a little bit. We've had it for a month now and it does the job. It does what we intended it. It's easy to use. It's no muss, no fuss. It's got very few controls for my wife. When she gets in it, she feels safe.

Michelle, the rep, was good and explained everything. One stairlift is outside and another one is inside. The installation went very well on both of them and the quality seems very well so far. The stairlift made life a lot better and Stannah is the way to go. It's better than the other ones.

The crew who installed the Stannah stairlift were quick, polite and efficient. It was good. The stairlift functions perfectly. It’s for my mother.

They were the most honest in conversation as far as prices. The rep who came out was wonderful. He was a kind guy and very respectful and knew I was in a craze with what was going on. The installer was quick and prepared and had everything in the house within 25 minutes. He was kind too. I can get my husband upstairs to bed now.

The stairlift does exactly what we're looking for it to do. The remote controls are very helpful. The installation crew was first class. They came when they said they were supposed to. The installation went very well. They were there one day, assembled it in the garage, and installed it in five hours.

The Stannah stairlift is sturdy. The only thing I don't like is they put the wire under the door. I stepped on it twice.

The sales rep was very helpful. The installers were very nice and friendly. They were also very efficient and clean. It didn't take them very long. The stairlift makes life a little easier on my knees. The whole thing is good.

The sales rep was very nice and helpful. He gave me his personal cellphone right on his business card. If I called him, he called me right back if he was not able to take the call. It was very good. The stairlift has made things much easier. Getting up and down the stairs is amazing and without pain. It's amazing.

Stannah Stairlifts came out to the house, did all the measuring, and gave me a quote. I've spoken to the sales rep three times over the last three years. So, I was very comfortable with her. She was good. We expected the installers between 9:00 and 11:00. And they called and told us they would be two hours late. We weren't happy about that, but the things happened. At least, they called and told us. They said it would take three to five hours. And it took five hours. The installation time was right. It was just a bit later than we expected. The stairlift is curved and indoor. The installers walked my mother through it. She was able to ask questions. And the person was very patient. He did a very good job explaining to her. The stairlift is exactly what I expected. Since it has gone in, my mother uses it every day. She could walk the stairs, but she chooses to use the stairlift. My mother is very happy with it. I couldn't be happier with her satisfaction with it.

The installers did the job quickly and very well. I like the Stannah stairlift. It's compact and seems to operate very well too. It makes it easier for me to go up and down the stairs.

The Stannah Stairlifts showroom was close to home. I was able to go to go look. The rep was very informative. He had all the answers that we needed. And he was very professional, polite, and friendly. I'm very happy with the stairlift that I have. It doesn't take up the whole space. There's enough space for people to go up and down comfortably.

The gentleman from Stannah explained what the lift chair was like and looked at the steps. He explained to my son and me that there was enough room to put the chair and if somebody wanted to walk on the side, there was enough room to walk on the side. He also told us how it swivels at the top of the steps and it would allow us to get my husband off, even though he wasn't walking at that time and get him on the walker and try to walk him into the bedroom.

The sales rep was very good and the installation seemed to go without a hitch. The quality seems good to me. The Stannah stairlift has helped a lot. I don't have to think about whether I wanna go upstairs or not. I can just go.

Stannah was very good, and the stairlift seemed like a very good product. The salesman did a very good job. He was detailed. He was explaining everything to me. The guy that did the install was also very good and very patient with me asking all my dumb questions. I had to sit on the stairlift and go down and he told me what to do. We did that a few times. The stairlift is very sturdy and comfortable. I feel safe in it.

The one time sales visit from Stannah was good as well as the installation. The guy was nice and polite. He was able to complete it all in one day. The quality of the new stairlift is great for my parents. People should get it because it's beneficial to elderly people that have handicap issues.

The sales rep was informative, polite and satisfied me well enough to buy the Stannah stairlift. I bought it right there at that visit. It took about two weeks to get it installed and the installer was fantastic. The quality of the stairlift is excellent.

I've never heard of Stannah, but when I went online, they were listed as one of the top two stairlift places. I also saw that they're right here in New Jersey where I am. The other ones were out of state, and I didn't think it would work that great coming from a different state. It seems like places like that, if you've had any problems, wouldn't come back out again and fix things that went wrong. Stannah had a good reputation, and they gave me the warranty on everything for a while. The customer service was good, so I figured I'd go with Stannah.

Stannah Stairlifts came here the fastest. The rep was so nice. He went straight to the point. He sold me exactly what I wanted. And the best part is he was able to have the stairlift installed the next day. The guy came in first thing in the morning. He was very nice and professional. Even though my house was hot as hell, he did a great job. Everything was quick. The only thing I don't like is the beginning is scary, the way I hang in the air. I wish in the beginning the stairlift could come a closer to the edge, because I know that's the way they are, but it makes me nervous because I feel like I'll fall over. Other than that, our life is a lot easier because our family member is able to be part of the family more often.

Stannah Stairlifts put a stairlift in for my mother years ago. This time, it's for my aunt. Their rep was a good salesman. My aunt likes the stairlift. She doesn’t have to walk on the stairs.

Stannah Stairlifts' reps were very business-like, efficient, friendly, helpful in every way, neat and quick in their operations. They were rapid in their response. And they kept me informed by telephone of what would happen and when. I was impressed with them. The whole thing was a good experience. The stairlift seems very good quality. I've gone up and down ten times on it just to check. It's always reliable.

The sales rep was very informative and not pushy. I'm happy with my Stannah stairlift.

The rep who came out was very nice. I liked him a lot. Also, the installer was a really hard worker and he was good, but he took a lot longer than I thought it was gonna take. Other than that, my stairlift works fine. I barely use it though.

I'm happy with Stannah. They make the best stairlift. The salesman was perfect. He gave me all the information very concisely and arranged to have it put in. The installation was done perfectly. The stairlift works very easily. It's very comfortable. It's the premier stairlift.

I called Stannah and they came a day or two later. The rep measured and explained how it worked. He showed me the brochure and what was gonna happen. I said, “I'm afraid it's gonna be too high.” He explained everything very nicely. He wasn't pushy. He said, “Just let me know what you wanna do.” He wanted to make sure, too, that my landlord would allow it. He waited for approval and sent the insurance information. Everything couldn't have gone smoother. The installer came at 8:00 and was done by 12:00 noon. He had to do two flights of stairs. I'm very pleased with the company. It's one of the best installs I've had. It's also very easy to use the stairlift. You just sit on it.

Stannah was the first one that showed any interest, so we went with them. The sales visit was very good. It was a pleasant talking. The rep had the information. He answered any of the questions we had. We got a straight stairlift. It's all right. It doesn't get in the way. It's made life a bit easier. The installer was one fellow. He was very pleasant.

I called Stannah on Tuesday and the stairlift got installed on Thursday. That made me very happy. The service was good. The installer did everything right and was clean and respectful. The stairlift is beautiful. I would recommend it to anybody.

When I called Stannah, the rep asked me if I was able to take measurements of the steps. It is an old house, so it's old code. They're not as wide, and they are steeper than staircases that are made today. That was one of the things that I was afraid of. I gave him the measurements. He said, “We can do that. We'll send somebody out.” They came out within a couple of days. They took a look at everything and took more measurements.

I went to someone's house who had Stannah and I was impressed. I just called Stannah and they came out right away. The rep was excellent. He was accommodating and made sure that we understood clearly what we were getting, and then how that would be paid for. It was very clear and thorough. The installers got out there and did a fantastic job. My mother loves the stairlift. She can use it and it's been very helpful. It's been absolutely perfect for our situation and our needs.

The stairlift is a little slow, and it makes noise, which must be the chain. It's also a little expensive, but outside of those, it's okay. It's made me lazier though.

The reps were very thorough and they went over everything. The installers were very good. They got here about nine and they were done by three o'clock. The stairlift is of very good quality. I can't climb stairs well and the lift has helped a great deal.

The stairlift was installed within two weeks. The experience with their team was all right. But I wanted a paper warranty and not have to go online for it. Also, they didn't give me the right chair cover, so they had to come back. The quality of the stairlift is nice. But it's expensive.

It was fantastic with Stannah Stairlifts. They explained their service, looked at the special needs to the staircase, and gave us a proposal. We went over the options -- buying new, buying refurbished, what kind of addition we can put in that you put in the automatic turning at the top of staircase. We're very happy with it. It's a straight up and down staircase, but the chair curves at the top of the staircase. At the bottom, it had to be retractable rail so it doesn't block the entrance way.

Stannah did a good job. The salesman was accurate and good. The people that installed it were very knowledgeable, and it's been perfect ever since they walked out the door. I have a problem with the stairs. I have had a stroke, so my legs don't work that great. So every time I go upstairs to the bedroom or my bathroom, I use it. I use it quite a bit every day. The quality is perfect. Stannah is a very good company, at least, so far. I got everything I was supposed to get.

My wife filled out a thing on the web and at the end, you have to put your email in. She wasn't sure she was that interested yet. At about 8 o'clock in the morning, I got a call. We set up an appointment with Stannah as well as with three other companies. Stannah was right there first on the scene. They couldn't come any close to the prices of the other companies.

Stannah has been in business for many years and they have some pretty good reviews online. When I spoke to the company, I was content with the product and the warranty. There was customer support in the event that something were to break down and the product needed maintenance/ I liked the timeline for them to be able to come too. The other thing was their price point was pretty comparable to what was being offered by many of the other companies that were out there.

Until now, the Stannah stairlift has been really good. My parents are enjoying it. I didn't get a chance to speak to the sale associate because my husband was dealing with him, but I got to see the service. The guy was so helpful. He told us everything and how to deal with it. The stairlift looks good. It’s sturdy. I have an 83-year-old, 70-year-old, and 69-year-old in the house, and they all often use it to go up and down.

Stannah was the cheapest and best option and the guy that came to give us the quote on it was very informative, helpful, and kind. We got a straight stairlift and it fits in the stairwell very well.

We liked their rep Tony. The girls that I spoke with in the office were kind. The day the stairlift was supposed to be put in, my husband was in the hospital then he passed away. But I'm gonna keep it. The installation was fantastic and the tech cleaned up all the mess. I would recommend Stannah to anyone.

We liked Stannah's price and the apparent quality, and most importantly, the sales rep that came out. He was very detailed and timely. He went through the system. He was very professional. The installation team did a very good job. They couldn't have been nicer guys. They knew what they were doing. They did a great install. There's one minor issue that I might have to report for service. The buttons to lower the footrest seems to jam a little bit. Overall, we've been using it for three weeks and it's great. It eliminates the risk of my father-in-law falling down the stairs.

The Stannah chairlift fits well into the stairwell. It doesn't block things too much. It's pretty unobtrusive. It looks like it's designed reasonably well. It looks like it works fine for my father. We needed a chairlift because of my father's lack of mobility. It enables him more easily to get in and out of the house. So functionally, it's very useful and fairly important so that he can get outside.

We built an apartment for my mother and we put a Stannah in there for her. We did another one and the sales rep was great. He was very informative and we had a good chat. He was a nice person. We knew about Stannah anyway because we already had one. The installer was wonderful, very fast, and personable. We liked her a lot. The chairlift fits wonderfully. There's plenty of room to move around. We've gone up and down. We're in our 80s, so it's perfect for us to get up there. This chairlift has already impacted our lives. My husband has a problem going upstairs because he has a heart condition. I can get upstairs okay, but I use the chair now and then. The only thing is we haven't used the chairlift that much because they're redoing the inside of our garage and that's where it is. The chairlift goes up to a loft but there are people out there putting up wallboard.

The sales rep from Stannah Stairlifts, Moe, explained everything. They didn't really pester us to buy, and I appreciated that. They gave me time. We got a straight stairlift. It accomplished the purpose. My wife and I can get up the steps with it. We were both having difficulty. I went up rarely. My wife endured a lot of pain to get up there. The stairlift's quality is good. The first day we tried to use it, we got an error code. We worked that out and it's been good since. Stannah did a fine job. They were very professional.

The rep was very informative. The installer had trouble with the rain but she did a good installation. The stairlift helps me. If I had to climb the stairs, I would be short of breath. I wouldn't be able to make it. I like that the stairlift has that extra bar that comes out and it automatically comes in. It's of good quality and it works perfectly. Because it goes all the way to the top, I paid extra so I don't have to spin it around. It does that automatically and I get off on the top landing. Now, when I go down again, the chair is sitting on the first two steps. So, I have to turn the chair over to me so I can sit in, but the chair is sitting over two steps, the first two steps. So, I have to grab the handles and sit in the chair. I thought that it would come all the way up, but according to my son, it's physically impossible. They'd have to make another bend in the railing in order to bring the railing up to the top.

The rep was very nice and so was the guy who installed the stairlift. It could have been a little cheaper but I'm satisfied with it. It works fine.

Stannah had the best product at the best price. The sales rep did a very good job of describing the product and how it works. They even had a sales floor where you could go down and test drive their stairlift to see if it would work for you. As far as the installation, it didn't require any intervention from the customer's standpoint. The work went quickly and efficiently. They cleaned up after the work, and they did a very good job. The stairlift is excellent. It's very safe and easy to use. There was just a manufacturing defect in the rail, and they need to come back and install a new rail.

The Stannah Stairlifts salesman was very professional. He was friendly and knew his business. The two installer installers came in. They knew exactly what they were doing. And it only took them a couple of hours to do it. I have double railings. I kept up a railing so that they put the chairlift that's a bit away from the wall that they normally do. But Stannah did it the way I wanted it. I was satisfied.

The rep was very professional. He came on time and gave me a thorough review of the product. The stairlift works very well and it's of good quality. I like all the features. I saw one that was made several years ago and they've definitely added some new whistles and bells. There's a retractable piece at the bottom of the stairs that pulls up into itself and prevents tripping. That's a new feature and it's very nice. This stairlift is just what we needed and I'm very happy with it. It has made things much easier and made a living space accessible to my mom that was not accessible previously.

The two different gentlemen that we worked with were both really knowledgeable and thorough, as well as kind. The first day of the consultation, the gentleman was communicating about when he was coming and he was running behind because of construction. When he arrived, he had videos, photos, and he anticipated questions that we had and had answers before we even asked. It was a really easy, quick process because he was so knowledgeable about both the products, and also asking questions from us. It was the same thing with the installation. They did everything, and we didn't have to do anything to help or move stuff out of the way. They tacked everything and put the stairlift higher on the wall because it went to the basement, just in case it flooded. They were very thorough and neat. They cleaned everything up on the way out, like the stairlift just magically appeared. There's nothing I would have changed as part of the process.

The only thing we had a problem with Stannah was there was a communication problem with the installers. We have a handrail where they put the lift on and one of them was asking my husband if we want to keep the handrail or not. My husband said if he can keep it, he'll keep it. It was not explained to us that if they would take it out, we would gain some space and would have been very nice to gain that space. That was upsetting that we weren't made aware of that. It's a little tight in the stairwell. Also, when I press the button for the foot lift, it's very noisy. Other than those, it works seamlessly.

The person that sold our Stannah stairlift was very professional. She explained everything nicely, made all of us very comfortable and offered any kind of help. If we needed anything, to call, get in touch. The installation was very professional, clean, nice, and the person knew exactly what he was doing from the beginning to the end. Everybody that came here said our Stannah stairlift is the Cadillac of stairlifts. So, we are happy with it. It's a very practical and easy stair lift to use.

My mother was moving in, and she's 80 years old with some mobility issues. We decided on a stair lift, and got one from Stannah. I loved the salesman, Jonathan. He was fantastic. Also, I thought Stannah's rail system worked best in our house. We have a lot of twists and turns in our stairs, and a lot of the other systems we looked at were very wide and cumbersome. Stannah had the most sleek looking design. My mom gets there, she gets up and down, so all is well. I think it will massively increase her quality of life.

Their reps were very polite. The installation went smoothly. Had a little problem. The handle was loose. It was also too low. I had to get the lift a little higher for me. They had to send somebody to do that right. The quality has been good. So far, I have no problems.

I like that Stannah is a local company and they have a reasonable price. It was great with the sales rep. The installation was seamless. So far, so good.

The gentleman was cautious about the extension of the stairlift where it met the bottom of the stairs. There was a doorway that came out from the side, and he saw that as a potential trip hazard. He was reluctant to install it until he spoke to his supervisors. His supervisors recommended two lines at the bottom of the contract, asking me to demonstrate that I was aware of the hazard and that I would fix it by putting something in its way. At that time, I temporarily put a refrigerator there, so that way, that end of that bar did not represent a trip hazard. The installer was happy with that. The Stannah stairlift fits in the stairwell. I can walk past it if I'm not carrying anything. I wish it went faster though.

I met with Stannah and another company. The other company had a great salesman. But it got down to price and Stannah beat the price that the other company had. The installers were terrific. They did the job quicker than I thought they would.

The rep was very informative and easy to talk with. She answered any questions. The installer was good. He stayed at it. I didn't get a sense there was any messing around. He was neat and well-mannered. My sister likes the stairlift.

We have a chairlift in the house that goes down from the first floor down to the garage, and the Stannah one goes down the front steps. The crew that came out was in and out. The Stairlift has been fine. We use it every day. The only thing that I have noticed since is the red button to lock it. Sometimes, if someone doesn't realize it and they took the chair down and they hit that red button by mistake because it's right on the side, then they can't get the chair back up because it's locked. So, we just had to be careful of hitting that on it.

Stannah's rep was a wonderful young man. He was thorough and knowledgeable and answered all our questions. He was very personable. We were very pleased with him. We chose Stannah based on who did installations in the area where we live and lease options. Rather than purchase outright, we liked the leasing options. Stannah had great plans with the lease and buyback options within the first two years if we should no longer need the stairlift.

My mother-in-law is elderly and she could no longer do the stairs. I looked into a couple of other products, but what sent me to Stannah was I have a girlfriend who has a severely disabled child and she has installed three of their stairlifts. Going with Stannah was all based on her recommendation of the company and how easy they were to work with. They were very efficient in getting back to me. The gentleman they sent out to my home to talk to me about the stairlift was wonderful and answered all my questions. I can't say enough about them. They were great to work with. The installers were perfect. They had quoted us more hours than it actually took. They were in and out quickly and they cleaned up after themselves and left us in perfect hands. I was surprised at the time that they could do it.

I've heard a lot of good things about Stannah. We had someone come in and she took me through the pricing and measured the stairs and looked at the stairway and suggested what lift we need. I had done my research online. It was all very positive. There was no high-pressure sales pitch. It was, “You tell us what you need, and we'll help you pick the best pricing and everything in that regard.” We got the regular indoor straight stairlift. When we put it in, it looked clumsy but it fits. It blends right in. When you come into our front door, the stairway is right there to go upstairs, and it blends into everything. I go up and down the stairs regularly, and it's not cumbersome at all. It fits into the everyday living and the aesthetics of the house perfectly.

We have had a Stannah stairlift since we moved to Andover in 1989. I had two, I had one from the basement to the first floor, and one from the first floor to the second floor. When we moved to Tewksbury 12 years ago, we brought one with us and put it from the second floor to the attic. I had a new one put in from the first floor to the second floor. I have just been so pleased. I have recommended Stannah to two people, and they have both bought Stannah Stairlifts. The team at Stannah is great. As far as the quality of the stair lift, it's all quality. Every piece of it is top-notch. It's very easy to use. The only thing that I have a problem with is the little piece of carpeting or rug on the stair lift keeps coming up, and I keep gluing it down. Other than that, I could not be happier.

Jonathan came out and showed me the product, and I was thrilled with it. I needed it soon, and Stannah was able to do that. Jonathan was friendly but he was very professional. He came in and took the measurements of my stairwell, and then gave me the pros and cons of the different models. The only thing that I had to choose was the color of the seat. I went with a brown, straight stairlift with the extension that goes beyond the stairs themselves. Dwayne came to do the installation and he was very professional. He measured the stairs and brought in all the pieces that had to be built into the frame itself. It was pretty painless. They said it usually takes four to six hours, but he was done in three hours.

Stannah's chairlift was available to rent as opposed to buying it. A fine young guy came in, explained everything, and answered all my questions. He told me all the pricing and how everything works. That sounded fine and I said to go ahead and put in the chairlift. I had it put in last October for my bedroom going upstairs. The installer was a great guy and he was here for about an hour and a half. He did everything and made no mess at all. The chairlift is working perfectly and everything looks good.

The rep was kind and knowledgeable, and answered my questions. One gentleman came for the installation and he explained what he was doing. He was neat and cleaned up after himself. He demonstrated the controls and he had me practice them before he left. I appreciate the stairlift. I have a glass shop downstairs and I couldn't get down to it and the stairlift has allowed me to do my stained glass again. The experience with Stannah was very positive and I've told several people about it.

Stannah has great customer service and was easy to deal with. The sales rep was very nice, and the installer was very courteous and fast. Installation was easy, and the stairlift works really well and looks aesthetically pleasing in the house.

The reps were very nice and friendly. They came and took measurements, and I asked them if they could reduce the price. They said they will not under no circumstances. Three weeks later, they had to revisit the measurement because there was something wrong. But they even delivered two weeks ahead of schedule. In less than three hours, two people had the installation done. I'm glad I chose Stannah over others. The rep said they were not the cheapest because they have a good product. And they do have a good one. My wife and I sit very comfortably in the chair. It makes things easier going up and down the stairs. I’m very pleased with Stannah. I recommend the stairlift to anybody who's over 215 weight. Their tracks look professional and not like the other guy’s tracks, which look like something on a puzzle.

The sales rep came over to the house, sat down on my dining room table and discussed how the whole process works. We gave him a deposit right away. We got the straight indoor stairlift. The installer told me how to use it and how it worked. The stairlift is a little bit slow, but it worked great. Overall, Stannah seemed very professional.

The sales rep came in and asked us what we needed the stairlift for, where we wanted it and what we were looking for it to do. Then he explained how it would be installed and what the standard on one would be as well as what you could get for upgrades. He said we don’t have to do anything now. We can get the basic model and later on, if we wanna upgrade, it’s just the additional cost. So, he was very informative and helpful. On the day of the installation, the tech showed up on the time he was supposed to. We checked all the measurements and at that point, he realized that they mismeasured the track by about six inches. But he said it was not a problem. He called Stannah and they had another tech come out and bring a track that would fit. Meanwhile, he had everything else ready to go and then, he put the track.

The salesperson was very nice. We had a stairlift before. He knew of the brand and answered all my questions thoroughly and was accessible if I had any questions too. Installation went quick, and the person was quiet. Everyone was knowledgeable and knew what they were doing. I would recommend Stannah. Our experience was simple and painless, and the stairlift works very well. It's holding up.

The installers were nice. The stairlift works perfectly. We're all more comfortable with the person in my care using it to get up and down the stairs.

They installed the stairlift but it didn't work for us. We have a very old house and the area was too small. They came and took it out. They were very nice and gave us our money back.

The experience with Stannah was very easygoing. You make a phone call, they talk to you, they come out, and do what they got to do. They're professional and know what they're doing. They were very easy to work with and it was one, two, three, done. The installation was very smooth. We were iffy on which plug to use and what would be better, and the one that we thought we couldn't use was closer. So, they were very good about bringing an extra-long cord so that we could get it all set up and not be inconvenienced. But it ended up working out that it was not a dead socket. So, they were good.

Stannah has the best quality and a reasonable price, too. Our Stannah Stairlift was well installed. However, it took me almost nine months to get my first agreement to have a stairlift installed so that the installation happened. That was a little slow.

My sister-in-law did a lot of research on stairlifts for my father-in-law, and she found some competitors. She spoke with them. Then, she thought Stannah was good, so we reached out to Stannah, spoke with them, and had the sales rep come over. We wanted to take my father-in-law to a showroom to see if he can operate it. It's one thing to buy, to bring it, to have it, install it, but what if he doesn't use it? So, we took him there to make sure that it would fit his need. It was quite expensive in the sense it was double what we were thinking. We decided to go for it because it was the safest option. The thing I liked is they did not push us. After that visit to the warehouse, nobody even contacted us at all. I had to reach out to them to say, “Hey, we'd like to proceed.” So, I really did appreciate that. There's no pressure.

A salesperson came out and we had a lot of questions because of the configuration of the stairs. We went with a straight rail because of the timeframe. The custom rail was gonna take too long. After we ordered the straight rail, we decided we wanted to go with the curve. But we didn't wanna stop the curve from being installed, so we called the sales rep. She did not respond back in a timely fashion. We made multiple phone calls to her cell as well as the office and we weren't getting anywhere with that. Finally, the day before they were gonna do the installation, she called. That part was not ideal. It was such an unpleasant experience that we decided we would just stick with what we ordered and we did not upgrade to the custom one.

Stannah's sales rep was very informative, pleasant, and polite. He showed us the video and he was efficient. The installer was fantastic, too. We had one little problem and she figured it out. She said she had not seen that problem before and she was going to let the company know that there was some flaw in a wire that was not right. The installation took less than three hours and since then, our experience with the stairlift has been really good. We like the swivel on it and the remote control. We got the straight model and it's indoors. It helps us go up one flight of stairs and so far, the quality is there. But it costs a lot of money. Still, when my son-in-law inquired about it for his mother, I told him that it was the way to go.

Our son Kevin purchased a round stairwell for us. Their rep Tony was very nice and helpful. I had to call him back a couple of times and he was very courteous. The two people who installed it were fabulous and they worked hard. They never stopped and they cleaned up afterwards. The stairlift is very helpful for going up the stairs. I have very bad knees and my husband has even worse.

I got a straight stairlift from Stannah and it does okay. The rep was amazing. He took his time and did a good job, and he wasn’t pushy. It was a very good experience.

The service man that Stannah sent out was really good at what he did. He explained what he was doing and what the benefits were. He was very pleasant. He answered questions I had about it. There was one thing that I don't understand what I'm supposed to do with. He left kind of a key. I don't know where that goes and why. I'm very pleased with the stairlift. I don't use it all the time, but if I need it, it's there. It blocks my closet but if I leave it upstairs, I can get into the closet. It's the only way it could have been installed. So, now that I know I could keep it upstairs, I can get into the closet. Other than that, I like that it stopped when I put the pressure off. I've had experiences where I kind of fell asleep halfway through and it stopped. I also like the seat belt feature. I really like the payment plan that I'm not getting charged interest for not paying it all off right away. That was very helpful to me.

The installation went very well. It took three hours, and the stairlift is very good quality. We like the whole thing, and we'd be very positive to friends and invite them to come try it out. It's been very well.

I was studying Bruno when I came across Stannah. I called Stannah's phone number, and a very distinguished and proper salesperson, David, came to my home and explained to us. With the history of the company, the explanations of the advantages of Stannah, the fact that the products are made in England for many years, and the price was very similar to Bruno, I decided to try Stannah. So far, I have had it for a month. I'm very happy with it.

The installation of our Stannah was easy. Two guys came out and they were professional. They cleaned up and showed me how to operate it, and were out of here within four hours. At first, I was a little bit worried, because the stairlift looked flimsy, even though they say it will hold up to 350 lbs. But I rode it myself with them showing me the product and it is sturdy. I was given two remotes, one to keep at the top of the stairs, and one to keep at the bottom that I can use to bring my dad up and down. There are also the on-arm buttons, that if the person was independent, could bring themselves up and down without the remote. Unfortunately, it's not cheap and for elderly people who don't have finances, it's hard. Medical does not cover it. But they have a 0% finance offer that breaks up your payments over five monthly payments.

I got Stannah through ConsumerAffairs. I checked out their company and it works for me. I called up the guy and he was great. The installation was super smooth. The stairlift works well. So far, there's been no problem. I'm a contractor myself so I know good work and courteous people.

Stannah came and installed the stairlift. There was a demonstration. And the communication was straightforward. The stairlift has worked out perfectly for my dad. He likes it. It has made his life a lot easier.

Stannah Stairlifts' quote came out to be the most reasonable and with the most benefits as far as the stair lift. Also, they were the only company that could offer 5 point harness and told us if we get a curved stair lift, we have to build the extension to the kitchen. They would not install it, because it's a safety issue. Or if we wanted a retractable, it's on a straight stair lift. But with the price they provided on a straight stair lift, that electronic retractable rail was included. Otherwise, I would have to build that, but Stannah would say they would not install it until either this is in place or because of safety. I appreciate that.

We have some different friends and other people that have used stairlift. We decided between Stannah and one other company. Then we had the two companies come out. After weighing the pros and the cons, and what people had said about Stannah being the better of the two, we decided to go with Stannah. Everybody was excellent. We're still waiting for one custom chair to come in, but we've had two with the regular ones so far. We're not completely done with installation but so far, it's been fine. Everything was smooth and it's what we were looking for. We have to wait for the last one that is a custom one. Hopefully, that's gonna be as smooth.

My mother's aide had just gotten a Stannah stairlift for her own mother and she said she had a positive experience, so we decided to take her lead and ordered the stairlift for my mom. Will was our rep and he was wonderful and very informative. The installation went very quickly and well. Everything was explained thoroughly. We've enjoyed the stairlift ever since. My mother is enjoying it immensely. It took a load off of her. It was the best thing that we had done. My mom's life was renewed and she is able to get downstairs and go out again.