Stannah Stairlifts Reviews

I had Stannah Stairlifts installed in April. I have arthritis in both knees, so it was getting harder to climb the stairs. I don't have any complaints so far.

They're very reasonable, and their reviews are good. Mine is curved, and I don't have to walk the stairs anymore.

A rep came in here and explained to me the difference between Stannah products and the others. I felt satisfied so I signed a contract on the same day. The installers came at 10 o’clock, exactly on time as they promised. Everything was installed properly. It took four hours but they cleaned everything so we were ready to use it right away. One support is not even and it should be moved to one step but it’s not important. Overall, it was a good experience.

I was looking for stairlift companies online and found Stannah. I got it for my mom. She is 96 years old. She uses it twice a day. I remember her being very eager to use it during the first week. She was up out of bed before me and standing by the chair. She was ready to use it.

I had my left leg amputated. I chose Stannah due to name recognition. The stairlift is good and fits in my home very well. Their price is right in line with everyone else.

I purchased the Stannah stair lift because of my age and I can’t get up the stairs. Although the stair lift is ridiculously overpriced, the representative I have dealt with was very good and was able to answer my questions. The installation team was very quick, polite and efficient. It took them a couple of hours to set up everything. They gave me the booklet, my remote controls, and the whole nine yards. They even demonstrated it to me.

We're happy with Stannah. It fit our needs, especially my wife who had surgery. We put the stairs and the stand-up shower in the basement, and it made it easy for her to go down and take a shower. She loves it.

We were looking for stairlifts, so I got on the internet, and after doing research to find out all the different companies, checking ratings, and getting estimates, we decided on Stannah. The sales visit was very good. We were really impressed with his presentation and how friendly he was.

Stannah came out, showed the stairlift to me, I liked it, and I bought it. It's working and I’m happy with it. It has good quality and it has helped a lot.

Stannah’s customer service was very good, and their installation was quick and efficient. I like the quality of the product I got, and it helps me because I have breathing issues. So, doing stairs was really hard. The stairlift makes it easier, and I can go between floors more often than I did before.

The sales visits were fine. Stannah was recommended by a close friend. The price and the install were okay.

One gal is supposed to bring some missing hardware. She said she would come back but she never did. That hardware goes where it covers the nuts and bolts that holds that unit up. It’s been a while.

I had a choice of two companies but I like the users feedback on Stannah over the other brands so that made the decision quite easy. Customer service is very professional. I got their stairlift and the installation went smoothly.

Stannah is good quality stairlift. The sales rep was a nice guy, and my mother liked him. We’re completely happy with the stairlift. As long as it keeps up, and mom can get upstairs, we're good.

Stannah was probably the right balance between their reputation for product and its looks. In my experience, everything was fine and great.

We had the Stannah stairlift years ago for my mom. When it came time I needed the chair, it was worn out ‘cause it was 22 years old, so I had to get another one. Gene was the guy that helped me out and he was great. The quality is good. It took a week for them to get it situated, so for one week, I really struggled going up and down the steps. I got a really bad back and neuropathy in my legs. But they did a great job, the quality is good, I can't complain.

Stannah was on time. The guy came out to give me the estimate and I trusted him. I trusted your guys much more than other companies. They told me what they were going do and followed through with it. Everything went really smooth and the two guys that put it in led me to believe that, if there was any problems, they'll take care of it.

My parents had a standard stairlift in Europe, which is how I became acquainted with Stannah. I haven’t had my stairlift installed yet because we’re still renovating, but the customer service has been excellent. Michelle came out, took the measurements, and gave me a price. She was diligent and told me that they were going to come back when the renovation was finished.

I asked people and checked on reviews when I was deciding to go with Stannah. Their customer service was very good as well as the installation team.

Everything went really well with Stannah Stairlifts. The salesperson represented the company really well and seemed very knowledgeable. He was reassuring about our timing and just really professional, and we appreciated that. The installation went very smoothly as well. A very nice gentleman took his time and made sure everything was just right.

I had a wonderful experience with Stannah. I liked their product better than the other provider I looked at, and their price was fair. Only one guy came to do the install, and he was amazing. Once he was done, he went into detail on how to use it and explained the mechanism very well. Everything went smoothly. The product fits fine, and we can still pass even if it’s at the bottom.

I purchased a stairlift after I contracted a disease that temporarily paralyzed me. Right now, I’m not able to use the stairlift but I expect to be able to use it sometime in the near future.

I reached the point where I needed a stair lift, so I googled it. I wanted a location close to where I live, and I’m in Hamden. Customer service was excellent. They came and did exactly what he had to do. Very neat and tidy.

My mother-in-law purchased Stannah Stairlifts for your mother. We had two other quotes, and it was the best price we found.

We had someone else come in to look for another company, and we just liked Stannah's presentation. It was very smooth. The guy was very good. It was just one person. He says, “I’ll be very clean,” and brought everything in and is very organized. It didn't take him long to set it all up. It's straight up and down. The quality of the chair and the actual controls have been good. Very sturdy, and I believe it has been a life-changing experience for us. I would highly recommend it. It was excellent.

We are getting older, and it came to a point where it was a choice between buying a house, a single-level house like a ranch, or seeing where we are and having a chair lift put in. I chose to go with Stannah because of the quality of the different functions I like. The customer service representatives had been great, and the installers were fantastic.

The Stannah reps were good and were able to explain everything to me. The installation was better than I thought they could do. They made sure it was placed right for me. I have a door that closes to the basement and they put it in a way that I could still close the door. It's good so far. Everything's been working great.

The whole experience was great from the sales person to the installers. It has kept my parents' independence and makes it so much easier for them to get around. Installation agents were really respectful and showed my mother everything including if something were to get screwed up and how to fix it. Super happy with this product and service.

Had surgery on my knee and was so happy we had the stairlift. At 78 it’s difficult to get around and only getting more so as we age. The salesman was great and it was installed when they promised. I would recommend it to anyone who has mobility issues.

I cannot comment on how well, or not, the chair works - it was never used. A few days after installation my Mom fell. After a few days in the hospital and realizing she is not going home soon, I called to inquire about a refund policy, (we rented). There was nothing in my contract regarding a rental. I was told I if I called within 7 days, I would get a full refund (I called day 13). I asked for documentation supporting this, since it is not in my contract. To date, no one has provided documentation where it states I only had 7 days. My Salesperson said "well I told you verbally at time of the sale". Unacceptable. Yet they can / will turn around and resell this chair and not refund a dime.

Stannah Stairlifts' salesperson listened and was efficient. It was a good experience. The stairlift works well. We have the bottom extension opens up automatically. When it's down, and the chair is at the bottom of the steps, it sits there and keeps beeping. I understand the reason is it's not charging. It’s a pain in the butt. There's a switch on the back of the chair but the choice is either use the switch, and it breaks and wears out, or you put the chair up where it can charge and you use the mechanism, which also will wear. So, I'm put in a position of having to dispose of the chair at the bottom of the steps.

We were lucky enough to get Tyler as our salesman!! He made this a wonderful experience for my 85 and 88 year old parents who were worried that they may have a hard time understanding everything involved with getting the Stannah chair. Tyler explained every detail of how our chair would operate and what the installation would entail and he also showed us videos which was so helpful. But more than that, Tyler made us feel very comfortable, it was a very personalized experience, it didn't feel rushed at all and Tyler followed up several times to make sure everything was being handled, he was even available on a Sunday when I had a question! Tyler's customer service was absolutely top notch! Alfonso was our installer, he was great, very efficient, very neat, and again, explained everything very clearly and made my parents feel comfortable enough to use the chair immediately.

Purchased a new chair lift 2 years ago. One remote stopped working. I called Stannah and was told cost would be $210 to synch up a new remote. I called again to ask if a new remote could just be mailed to me I was told a new remote would be mailed. After not receiving remote, I called back and was told they don’t mail remotes and I was told because I live in Suffolk county the cost would be $345 even though I gave them my address on the first call. Lousy customer service help answers. I told them someone marked the inside of the battery replacement with a marker only on the remote that no longer works so how can I prove I actually received a new remote or a used remote? Would not recommend them to anyone!

My chairlift was just installed by Joe and Kevin who had an extensive knowledge of the product. The install was done without incident and seems to work flawlessly. The operation was explained to me thoroughly and was shown what routine maintenance should be done. I highly recommend Stannah as their product and installation team are second to none. Kudos to the whole team.

I’m not getting any younger, so I decided to put a stairlift in now to make it easier to get things up to the second floor.

The salesman with Stannah was good and answered questions. I had another guy, but all he wanted to do was measure and take the order. My wife is having difficulties due to the safety features override every once in a while. Sometimes it works. I don't think Stannah complies with UL standards because it’s made in the UK. They do things different there. It’s not really made for a person to feel comfortable.

I’m a new amputee and I needed a stairlift, so I went with Stannah because they had a lot of good reviews on the internet. The salesman was wonderful. He gave me a timeline, but then they were able to accommodate me when I ended up needing it even sooner.

We love our Stannah chairlift. I was very hesitant to buy one, and I've looked at it for years. I finally decided to do it because my daughter-in-law, who lives with me, is getting older and has a lot of trouble with the steps. She loves living upstairs in my house, and with the chairlift, it's easy for her because she can go up and down.

The stairlift is fine so far. It works well and the quality is very good.

I have an elderly tenant living in my condominium, and she had a stairlift in there that was installed by one of her relatives. And I agreed to it because she had difficulty going up and down the stairs. But her original stairlift broke down and they couldn't get it fixed.

The stairlift was for my 97-year-old mother who came to live with me. She was having a hard time on the stairs and she was looking unsafe. I had previously seen ads for Stannah and another brand on TV, and so I called both companies and got estimates.

I acquired the lift for my uncle. I was researching various lift companies, and I chose Stannah because it had the most flexible offering. I didn’t know if he was going to be able to stay home or not, so I wanted to be able to lease it, not buy it. The lease was what I needed, and it was very accessible.

I just had a need for Stannah. I put it online, I filled out some information, and they got back to me. The gentleman came out, he had all the information. He made an appointment, took all the measurements, and had everything that I needed. It's a straight up and down. No curves. Has to fold up at the bottom because it extends past the staircase. It was fine, no problems at all. It made everything a lot easier for everybody.

It allowed me to do my own laundry and get out of the house. I couldn't get out of the house before. The installation team was only one man, and he was great. He came and explained the situation. They gave me recommendations, and I considered them.

The sales rep’s presentation was fine. It was informative, quick, and easy. The stairlift is working really well.

The stairlift is well designed and works very well. We’re very pleased with it. It fits perfectly into our stairwell. There’s enough room to walk down next to it if you want to, and the design of the rail keeps it close to the other side so there’s more space.

We had a straight stairlift installed on our narrow staircase, and it works perfectly. It’s narrow, but it serves the purpose for the person who needs it. It gives him freedom to move around his home, which he couldn’t do before because of his disability. Before the stairlift, using the upper floors was very restrictive. Stannah exceeded our expectations.

We had a straight stairlift installed because my husband is in a wheelchair. The sales representative was very helpful, and the installer was wonderful as well. I especially love the ability to use both the remote control and the handle. It was a game changer for us.

I chose Stannah because they are local and service the equipment themselves. The company was excellent. Everything went perfectly during the sales visit and consultation. I love the product too. It is great and serves a good purpose. My mother finds it easy to use the stairlift from Stannah. She doesn’t struggle with it. Stannah did a great job.

I went to their showroom and liked what I saw compared to the other ones I looked at, so I chose Stannah Stairlifts. The stairlift fits really well into my stairwell. Overall, it has been a big improvement in my life. My wife is unable to walk up and down the stairs, so she needs the lift. She likes it very much, and although she looks nervous, she does fine with it.

My husband has cancer and there’s no way he was going to be able to climb the stairs. Our bedroom is on the second floor, so we decided to get a Stannah stairlift. The salesperson who came was very good, and the price was reasonable. The installers were very nice. We’re both getting older and want to stay in our house, so it's a good investment for us.

The salesperson from Stannah Stairlifts was knowledgeable of the various stair measurer possibilities. He agreed that the one I wanted would be the most appropriate. But the stairlift has something with the black knob hanging down from underneath the railing. So I called and sent them a picture, and they said it’s nothing to worry about. But I don't see what function it's serving. It may be just normal, but there are a few rough spots when I'm going up and coming down.

I went with Stannah Stairlifts because of the price and product. It had features that I had compared to other stairlifts. The salesperson was very good and knowledgeable. The installer had minimal interaction with us, but it was good. He knew what he was doing, and he was in and out within three hours. My husband said the stairlift looks good, aesthetically pleasing, easy to operate, and it works well. I’d highly recommend them.

We needed a stairlift for my wife because she has a really bad back, and it’s hard for her to climb the stairs. And so, I looked up people who do stairs online, and Stannah seemed to have good reviews, so I gave them a call. And the salesman came down, and we talked. I liked his price, and I liked the stairlift that he showed me in the brochures. 

The salesperson from Stannah Stairlifts was very informative. He answered questions that I didn’t even know I had and he seemed trustworthy. The stair lift installed functions well, and I have had no problems at all. I can now go up and down the stairs and onto the basement of my house, which I couldn’t do before.

My husband had a couple of health problems, and we thought it would be best if we got the stairlift. My back is also bad, and it has been getting more difficult going up the steps. My mother and his mother both had stairlifts with Interstate years ago. We said, “Well, we’ll call Interstate,” and turned into this company. My husband’s aunt has Acorn, but we didn’t like that as much as we had like the Interstate.

I got a Stannah stairlift to aid my wife in getting up the steps since I had used Stannah before at my church. I didn't need much of a presentation because I already knew what I wanted, and they were able to provide exactly that. The stairlift is installed inside and goes straight up the stairs. I’m very satisfied with the quality. The installer was quick and clean. They didn’t show my wife how to use it, and I pretty much handled that myself. As for the price, I thought it was fair, and it was cheaper than the other prices that I expected to pay.

I'm 80 years old and I have RA. I can totally live downstairs, but I wanna be able to go upstairs and I have a craft room up there. I need a curved stairlift and needed it specially-made one because of the two curves. I had somebody from Bruno and Stannah come out. I was pleased with both of the representatives who came out for a quote and to measure. They were both knowledgeable.

I first heard about Stannah through a friend who had used them. The woman who did the presentation showed me pictures, diagrams, what the stairlift would look like, and how it would be installed. I told her I wanted to think about it. It was a little more than what I had expected it to be. Unfortunately, I ended up in the hospital and in rehab. I had decided to go ahead with the stairlift and the woman came out to measure. When she came out, I wasn't home, so I had a friend over.

Stannah was great. I needed a stairlift for my father and picked it based on its ratings after I did a Google search. The install took a few hours. The stairlift is straight up and down. It’s relatively simple for him to use. He forgets sometimes, and we just have to remind him. He hates it, but he's a very stubborn man. He doesn't like to admit that he needs help as he's getting older.

The Stannah stairlift is a total life saver. Michele came to do the sales visit a few months ago and she was very patient, thorough, and super likable. That visit went great. She was gonna send me a document we had to submit to my parents’ PCP to save on the sales tax, and we never got those documents. There was no follow-up, months went by, life happened, and we just let it go. We had some accidents happen with my parents, and I reached out to her again, told her we were interested in the lift, and she sent me the documents. She responded right away the second time. But if she had followed up quicker the first time, she might have been able to get us to purchase earlier. But we ended up purchasing anyway ‘cause her visit was really good. The installer was great and the stairlift is amazing. We have the one that's retractable on the bottom and it's excellent. The way it's put together is well thought out in terms of safety.

The Stannah Stairlift sales representative who came to our house was very positive, professional, and highly knowledgeable. He was familiar with the competitors, and made a good sales pitch without being pushy. Their pricing was also comparable to the other brands, but Stannah had quicker availability, which was the deciding factor.

We rented a Stannah stair lift because my mom broke her ankle last year in October. Her bedroom and her full bathroom are upstairs. Getting a stair lift was the best option for her to get to the second floor. I went online to request for a quote. The salesperson who came out was very knowledgeable with the chair and explained how everything works. He also gave us an option if we want to purchase at the end of the contract. He was always available to answer any question I had at any time. The install was very easy and took a few hours, and the guys were very clean and didn’t do any mess. Now it’s been working fine, and we’ve had no problem. I definitely would recommend them.

Everything was perfect with Stannah, and I can’t complain. I was having mobility issues and needed access to a different floor. I called Stannah, and they were great on the phone, on the appointments, and installation. I can’t say enough about it. The quality of the stair lift is a 10. My favorite is the hand control and the ease of the control to go up and down. The only thing is it’s expensive. But I would refer them to friends.

I needed to get something installed relatively quickly and Stannah Stairlifts’ responsiveness was good, and the price seemed comparable. The experience was fine with the salesperson.

Looking online, Stannah Stairlifts looked well set up. It wasn't the cheapest, but the pricing was good. I wish the price were a little bit better. The brand new one was $11,000, and the refurbished, which we got, was $8,400. It's a little bit much, but my husband said I needed it, so we got it.

Stannah got a handicapped person out of the house. As soon as I called, Stannah came out right away. The installers were very nice and supportive. It broke down on me once, somebody came out right away and got it back on track. I haven't reached halfway point to the payoff and it's broken down once, but other than that, everything's been fine.

I've been wanting to call someone because there are three little glitches about in the middle of the ascent and descent. I think there's something a little bit out of alignment where the two rails meet each other. There's three little glitches I can feel when I use it. I bought it primarily for my wife, but now that it's here, I'm finding that I use it quite often.

I was researching a few different companies but I had to get my mom’s opinion ‘cause it’s her house. She thought Stannah was the best so she decided to go with them. The salespeople are very nice and weren’t too pushy. They were polite, nice and caring.

We purchased a stairlift so a family member can go up the stairs since he can no longer do that. I had checked the price with another company and went with Stannah. The sales visit was good, as well as the installation. We have a curved stairlift and I love everything about it. It can get him safely up the stairs. He has the automatic swivel and I like that one about it. Life is so much better. He's back in his own room upstairs and he's so much happier.

My parents needed a stairlift, and so far, the Stannah stairlift is doing good. The people who did the sales presentation were knowledgeable, nice and they came on time. Installation went well except there were some parts that came in damaged, so they had to replace them, but they were still able to finish installation same day.

My husband and I are elderly and our mobility is compromised, so we wanted to have a stairlift. During the sales visit, the gentleman explained the different features of the Stannah stairlift. I had a number of questions, and he answered all of them. He was able to show me on his laptop the different models of Stannah, and he also pointed out to me some of the features that the Stannah has that some of the other chairs that I had previewed did not have. And that was the clincher, when he pointed out some of the things that I wanted that the others didn’t have.

I needed something that would automatically fold and Stannah was the only one that had that. The other other thing was the color. I liked the style of the railing. It was a little expensive because the other people were giving me at least $1,000 less. But I had to do what I had to do.

The sales rep from Stannah was nice and informative. The stairlift has been very helpful. I was planning to call them because there is a little cover on the bottom that sticks out when I get off the stairlift and it catches on my sneaker.

The sales rep was very nice, pleasant and she did a good job. The Stannah stairlift functions well. My wife uses it to go up and down, and it’s made life easier for her.

The chair works great. I like it. I can now move three floors back and forth all day long. I couldn't climb the stairs, so this helps a lot. It's expensive. But if you want something good, you gotta pay for it. There is one thing though. When it goes to the third floor, it stops right at the top of the stairs. I was hoping it would wrap around to go right against the wall so it'd be easier. If somebody is behind me, they’ve got to close the chair up. It's not a big deal. It's not the end of the world. But I was gonna call Michelle and see if they could put a wraparound upstairs on the third floor. But the sales visit had been very good. She was great, and the installers did a good job. It took not even not one day.

The stairlift has been very helpful for my husband. The person who came gave us a good price, and everything was just what I would hope for. The sales representative did a very good job. He told me what it was. We talked about a used cart and I chose the color. It was put in very quickly.

I've had the Stannah stairlift for three months. Our salesman, Joe, was just fantastic and down-to-earth. The installation was also excellent, but we had to do a service call to have the arms tightened because they were loosened up for some reason. Other than that, it's wonderful. My wife uses it regularly. One thing that I wasn't pleased with was that there was never a follow-up call to check how things were going.

I was content with the sales visit as it wasn't a hard sell at all and I decided to go with Stannah Stairlifts. The installation process was good, and now that I have it installed, I find that it works well. My main reason for purchasing a stair lift was due to mobility issues. Overall, I would rate my experience a 5 out of 5 and would recommend Stannah Stairlifts.

The quality of the stairlift is outstanding. It is sturdy, comfortable, and operates smoothly. The design is sleek and fits well with the decor of our home. It has made a significant difference in accessibility and mobility within the house.

When the sales lady, Michelle, came out, she explained everything to me and how the chairlift works. She was a very good sales person. She went over everything for me, including the price, and she did a good job. I like the chairlift very much. It works great. The installers did a good job and they were very pleasant. I got 12 stairs and I'm 87, so I have a hard time getting up and down. We also use it to bring up groceries and water and a lot of stuff.

We got a Stannah stairlift for my wife. The sales representative was great, and the installation was very good with no issues. The quality was great, though we didn’t have to use it much. In fact, we’re having it removed today. We only had it for a couple of weeks.

My mom was diagnosed with brain cancer and had a tumor removed. She’s been doing chemo and radiation therapy. Being very weak, she has a hard time walking upstairs, especially that her bedroom is on the second floor. We needed something to make it a little easier for her. My dad is almost 80 himself, and it was becoming too difficult on him when they’re alone to bring her up and down before I got to the house.

I looked on Facebook for stairlifts and got a flood of responses. I called a couple of companies, and they were one of the first three I spoke to.

Somebody who had a Stannah stairlift gave us their number. Also, my husband is a person that when he sees something, he grabs it. The guy who did the installation wasn't any bother. We watched TV and he did his job. The stairlift works. We got the rounded model. It goes straight up and down, but I wish they had made it go further when you get to the top of the steps. I also asked for a receipt from them because my printer wasn't working, but I never got it. Overall, Stannah Stairlifts was a good experience.

I found Stannah Stairlifts online and they had very good reviews. They looked like a major company out in Cape Cod, where we live, so we decided to go forward with them. Everyone I worked with was very helpful and I liked them all. I thought the whole team was just doing a good job.

The salesperson was very pleasant, very efficient. He offered me some options. I could do a brand-new chair or do a refurbished chair, save some money. He also told me I qualified for a tax-exempt status and made sure that I had the paperwork sent to me so I could get some money back on that, so that was nice. The installer was fast and efficient, so it went quick. My roommate's very happy with the stairlift. He had his leg amputated, so he’s the one that actually needs it to get on top. I’ve tested it out too and it’s good.

I decided to purchase Stannah Stairlifts because I needed one. I chose them because they were able to get what I needed. They came out and did the job. I signed the papers, and they left.

The Stannah stairlift has been invaluable to help me get in and out of the house. It was expensive, but it's been a lifesaver. The first person that came was new and he installed it too low on the steps. He expected me to walk over there, and I wasn't walking at all so I couldn't get to it. Stannah sent somebody else out and he reinstalled it and moved it up closer to the doorway so I could get to it. So, he was fine. But neither one of them showed me how to operate it. They showed my husband, but I wasn’t there, and the time that I was, my OT was with me, and they were gonna show me how to do it with the OT, but he said he didn’t have time and away he went. Now, we’re having problems with the footrest, so my husband called the company, they told him how to reset it, and we did that. But it's still fussy and we haven’t called them back. We just push a button several times and it works.

I’m having trouble climbing the stairs because I have bad knees. The Stannah team that came out was very good. I have no problem with the stairlifts. The only problem was a light on the handle, which constantly lights up my room when I’m sleeping, but I could cover it with something. Overall, I’m satisfied. It helped me a great deal. I don’t have to climb the stairs.

I have mobility issues because I have lung disease. I called a few companies, and Stannah was the first one to respond. From my research, their price was right in line with what everybody else wants. They set up a date to come out and give me an estimate. When the sales rep came out, I liked what he had to say.

We needed help for a family member so we got Stannah Stairlifts. The sales visit was very good and helpful. The installation went smoothly. They explained how to work it. It went well and did not even take a whole day. We've only had it a month but our indoor stairlift seems fine.

I really appreciate Stannah. I have a straight stairlift. My daughter was the one who looked out at it, and she's the one who chose and paid for it. It has a good price. It's been a lifesaver.

We interviewed four stairlift companies. In the end, Stannah’s salesman was very helpful in helping us understand why he prices were outrageous, why the deposit was outrageous. There were re a number of things that we outrageous. And some things, we got more educated as we went along talking to these different people. And finally, with Stannah’s very useful salesman who was full of information, we ended up going Stannah.

The sales rep from Stannah was lovely and I had no trouble during installation. It only took one day to have two lifts put in. I love the quality of the lifts and I tell everybody it's the best thing I ever did.

I've been very happy with Stannah Stairlifts.The sales representative was professional, pleasant, and business-like. I purchased the stairlift that had a curve for the inside of the house and it fits perfectly with plenty of space. The interaction with the installation team was also outstanding and the stairlift's quality is excellent. Using it has made it easier for my wife who had some surgery very recently.

The sales visit was fantastic and the installation was very expeditious and very well done. The quality is superb and it works beautifully. My stairs are so narrow and I didn’t think it was ever gonna be possible but they got it in there. I highly recommend Stannah.

I was satisfied with Stannah. They did what they said they were gonna do, and they were there when they said they would be. I purchased a stairlift, probably because of the uncertainty of what I was gonna be doing in the future.

My wife has Parkinson’s and uses a walker and a wheelchair, so I needed a way to get her down the stairs. Without the stairlift, I would have to carry her, and at my age, I can’t do that. We wouldn’t be able to get out without it. I need to get her downstairs to get her into the car for doctor visits and other appointments. The stairlift is very important to us, and I’m very pleased with it.

I had an old stairlift that was replaced with a new one from Stannah. I was given the phone number to call and order a new one, and my interactions with the salesperson were very good. They were very much gentlemanly.

I'm immobile and I needed help going upstairs, so I needed a stairlift and Stannah was the highest quality stairlift.

The salesman from Stannah was really helpful, no high pressure. He said that even if we went to somebody else, he'd answer questions. We had to have two installers because we have weird stairs and it was catching on a stair. And so, they had another repairman out immediately so they could go over that last stair. The quality is good so far.

Our experience with Stannah has been great. I chose them for their customer service, when they came out right away and looked at it. I got the curved stairlift and the fit is incredible. It’s a lifesaver.

My 87-year old father who hurt his leg needed to get up and down the stairs. I heard some good things about Stannah. I googled them and they had the best ratings. During the initial sales visit, the rep was very helpful and straightforward. From the time of initial call to a first appointment was a matter of two days. And then from time of signing an agreement to install was another one week. Overall, they did very good.

My sales rep was great, loved him so much and the people that came in and installed it were wonderful. The Stannah stairlift worked well. We rented a used model for my nephew. He was diagnosed with cancer at 25 and that was one of the reasons why we needed it 'cause he couldn't really get up the stairs on his own. I just didn't really care for the lady that was dealing with the finances because there was a little bit of mishap on the payment, so that wasn’t a pleasant experience. But Stannah was great. We liked the stairlift. We paid for six months, but we used it for one month and then I had them come and take it out before I got home from San Francisco. It didn't leave any marks on the floor like they said, so that was good. Under the circumstances, because cancer is extremely devastating financially, emotionally, and physically, it would have been really nice if they had sent us some of the money back ‘cause it was an expensive rental.

Stannah Stairlifts had a real good rental. We are just renting the one we have now with the option to buy if we need it longer. The price we pay for rental will go towards the purchase, so I thought that was great. Their services were really good. I like it.

After searching all the manufacturers, Stannah was the only one who had a motorized seat that could turn the chair in the direction I needed it to at the bottom. It was a mechanical advantage that they had.

We had to have one stairlift, so the first one that came to mind was Stannah. My wife uses it, and she loves it. It’s a great help. The salesperson was very thorough, went through every detail, and very professional. The installation took one day. It’s a quick service, and there’s no sloppiness. There were two very nice gentlemen.

My elderly parents are experiencing declining mobility that’s why I purchased a stairlift from Stannah . My father barely uses it, but the company has been great. The salesperson was supportive, informative, and professional.

We chose a straight stair lift from Stannah because they were one of the only ones that can work with our very narrow stairwell. I actually left a review on their website the day after it was installed, which I never usually do. Everything went extremely well, according to plan and right on time.

My wife and I are getting older, we thought getting a stairlift might be worthwhile, and Stannah had the best deal of three companies that we checked on. The sales rep was excellent. She answered every question that we had. The installers came in, noted where the electricity was, made some slight modifications, and I had it up in about three hours. The stairlift works very well, and we particularly liked its greater strength, that it’ll move somebody who's 300 pounds. It's everything we wanted, and it feels like it's going to last much longer than my wife and me. We've recommended it to another family.

With Stannah, the experience was wonderful from beginning to end. From the person who answered the phone to make the appointment to the salesman who came to measure everything so precisely so that everything fit. Even at the bottom step where there’s hardly any room, there's a manner in which it was installed so that they don't trip on anything as they reach the bottom.

We went with Stannah because it is local. We got a straight stairlift. Their sales rep was well informed and made the whole process very simple. The installation was easy and the quality is very good. They are professional.

The experience with Stannah has been fine. The sales rep had been here a couple of years ago. This time, all we had to do was order the product. The installation was simple. The guy came over and was done with no problem.

The Stannah stairlift is definitely being used by my mother and my daughter also enjoy riding it. When the salesperson came out, my parents spoke with them and they had a very good conversation and were able to get the questions that they wanted answered. They're very happy with the quality of the stairlift.

The installation team from Stannah was great. It only needed one guy and he was here for two to three hours on the outside. The lift is very well made and has been working flawlessly since then. Using it has made my life a lot easier going up and down the stairs. I was happy overall with the way they handled themselves. They were professional, the price was competitive, and the design of the stairlift was better than others that I had seen.

I’m very happy with the stairlift. And I was very happy with Stannah as well for their professionalism and how we were treated. My husband can’t walk. So, we purchased a stairlift so he could go upstairs. The sales girl was lovely. She came out here, showed us a pamphlet, told us all about it and measured the stairs. Two weeks later, they came in to put the chairlift in. Everything went smoothly and the installer did a wonderful job. I got two straight stairlifts and they’ve been working ever since. It gets my husband up the stairs safely. Having it impacted us greatly so we didn’t have to move out of our house. I have recommended them to another friend of mine.

The Stannah stairlift works very well and I'm very happy to have it. I like that it gets me up the stairs to the bedroom when I have to go to bed at night and when I come down in the morning. I don't think anybody could actually go down with me ‘cause there's not quite enough room. There's enough room that it’s not touching the other wall, but there is not really room for someone to walk down with me. They'd have to come down behind me or in front of me. But it has made it possible for me to do things now, whereas before I wouldn't have been able to.

The salesperson took measurements of my wife and I sitting in a chair. Then, he took measurements of the stairs without the chairs there. That’s when we determined that part of the wall needed to be removed from the second set of stairs because there wouldn’t have been room to sit and have our knees in front.

We had a good experience with Stannah. We liked their presentation and the type of chairlift they offered. We chose the lift that goes up and down and it it only took a couple of hours to install it. The lift fits well in my home and I love using it every day because I had spinal surgery.

I had a very good experience with Stannah. The price of the product was a little high, but the people were very professional and responsive. They were able to do a custom lift because the staircase was a little narrow. The installation went very smoothly. My parents used to have trouble getting up and down the stairs, and now they're using the stairlift every day. It's working very well.

The sales consultant from Stannah was very nice and professional. He explained everything to me in detail and answered all of my questions. I purchased the lift and I am still waiting for it to be installed.

Stannah was the only ones who called me back, so I chose them. The salesperson was very knowledgeable, explained everything in detail, and was very personable. Stannah did everything that they should. I thoroughly knew how to use it. I knew what it could do and couldn't do by the time the installer left.

Stannah was probably the most well-known name and their staiflift impacted my husband's life greatly. He was having difficulty going up and down the stairs. He had to go up on his hands and knees and without the stairlift, he won’t be able to go to the bedroom. It goes up and down without much trouble, and other people can walk by it. I use it too and I don't have to walk upstairs.

The Stannah stairlift was the best as far as the way it was put together and the options it had. The sales rep was nice and very knowledgeable. The installer was just one guy. He knew what he was doing and answered my questions. I like that the chair swivels at the top and then the opposite way at the bottom.

I needed a stairlift due to an ailment in the house, and I had to do something quick. And the sales representative from Stannah was fine. And then we went with a straight stairlift that they installed efficiently. And the quality of it is okay. I haven't had any problem with it. I just wish that I had gotten the swivel chair.

I needed a stairlift to get me from one floor to another. And a friend’s mother had Stannah installed, and she was pleased with it. That’s why I went with Stannah. And one person came during the installation, who was very professional, and then it was installed very quickly. And the quality of it has been good, so far. I haven’t had any complaints with it.

I love my stairlift. The sales guy was great and he's good enough to sell me the stairlift chair. I got the heavy-duty one and it works great for me. Before the stairlift, I have to climb up 14 stairs every night when I go to bed.

We purchased a stairlift to make it easier for my mother-in-law. And Stannah was recommended by a neighbor. Our interaction with the salesperson was very easy. And then we went with a straight stairlift, and it was installed quickly and easily. And my mother-in-law loves it. The price was a little expensive, but everything was fine with Stannah.

When a representative from Stannah Stairlifts came and explained it to us, he was very positive, so we decided to go with it. The installers were nice, and our experience with the installation was very good. The stairlift helps my husband go up and down the stairs safely. It was what we needed. The quality is very good too. We also like the feature where the automatic part comes down if there’s no wall there. We’re very pleased with it.

Our stairlift has been helpful, and we had just replaced an existing Stannah stairlift that we were pleased with. It fits perfectly in the stairwell and takes up about 30% of the stairs. The functionality and performance are perfect.

The AA Office recommended Stannah Stairlifts. The salesperson who came out was very nice and took measurements, but the stairlift hasn’t been installed yet because the first one they brought out didn’t fit. They couldn't put it together, so they had to go and have somebody come back out and remeasure. I've been dealing with this now for a couple of months. I have to call in every time for updates because they never call me. Last they said that it’s going to be here on the 16th because it’s from the UK, so I’m waiting.

The sales visit with Stannah was excellent. They explained all of our options and the features of the stairlift, both to me and my parent, in a very clear and comprehensive way. They scheduled the installation very shortly after the decision was made. They gave us a window, called before the window shortly when they were on their way over, and the installer came in. He was clear, clean, and proficient. The stairlift is exactly as designed. It functions perfectly and the performance is excellent. It's helped tremendously. It's given my parent more flexibility in the house. It's allowing her to stay in the house. It took her about a week to get used to it, but it's exactly as advertised.

My parents had Stannah install a stairlift while my father was in the hospital. Unfortunately, he never made it back home. We were past the refund period when he died but Stannah made an exception, removed the stairlift, and issued a full refund. They showed us compassion and grace in a moment when it really mattered for us and we are immensely thankful.

We liked what we felt with the Stannah guy that came in and gave us a quote and measurements. He sounded like he knew what he was talking about. He was the first of three quotes we got, and we're happy that we selected Stannah. The price was very competitive as well. The 2 installers who came were very professional. My wife and I both use the stairlift and it works nicely. It's easy to use. It's a high-quality installation too.

Stannah promised me that they would create the stairlift in six weeks and they did it. The guys who installed all this equipment were very nice. They were polite and also asked questions how to do it better. So I was completely satisfied with them. The equipment that they installed works very fine. I have no malfunctions. So I only have excellent experience with this company.

I had a very good experience with Stannah. The stairlift was for my elderly mother. The installers came in and did a great job installing it. Unfortunately, she passed away before she could actually ever make good use of it. Then, they came and took it away equally easily and they did not charge me. I would recommend anybody to use Stannah Stairlifts.

Stannah seemed very reliable and the people were happy. They were pretty accurate with the installation. It was about a four-hour time period. The guy did his work professionally and everything worked smoothly. So I was content with it. The quality of the stairlift is good. We were satisfied. Stannah was easy to work with. The product seems reliable. So we're content. It was a fair price for a good product. I would recommend them to others.

I called Stannah and asked them to have someone come out, look at my stairs, and give me a price. So, that was what they did. I then asked them when they could do it and the installation was relatively quick. It took the installer three hours and it was done. It's a pretty straight stairway with no curves, so the stairlift is straight as well. From what I've seen and when my wife uses it, it seems to be a good quality piece of equipment. Their price also seems to be competitive with everybody else in the market. I would tell my friends that if they need a stairlift, they should call Stannah.

The Stannah sales rep was very nice. He explained everything. The person who came in to install it was great and explained everything. My husband wasn't home when they did it because he was in rehab. He only used it for two days and he was back in the hospital. He hasn't really used it very much, but it will be a big help. The installer was very good. Took a long time, but he knew what he was doing and he was clean and no-nonsense. Very professional. In the beginning, the customer service was good. But I have tried to contact them to send me a receipt and I haven't gotten the receipt that I paid for it.

I love my stairlift. I have felt comfortable and secure ever since the day it was put in. It's a well-built chair.

The stairlift installation was fine. Then came the maintenance. I asked for a maintenance, which they advise you to do. That cost $310. Which was fine. Little did I know that the technician would be here until 8:45 at night, when he had arrived in the afternoon. Then he went home with all the insides hanging out and was not fixed until nearly noon the following day. I live by myself, my caregiver had gone home. I could not get up to bed or get my medication. Stannah still made me pay for the $310 for maintenance, even though the tech admitted it was his fault that he broke the part. When I asked to talk to the General Manager Richard **. She said she was not allowed to give me his number. Not a very good way to run a business.

Stannah was able to come out for us and installed the product when we needed it. The sales visit was very good. The guy was very polite and explained everything to us. And then the following week, a different guy came and installed it. He was very nice and polite and did a good job. He also cleaned everything up. They were prompt and on time on both visits. We've been very satisfied with the stairlift. My husband just said to me today, "You need to call them" because yesterday, he got part way up, but it wouldn't move. So, it was something in the button. He played around and then it went back down. Then it happened to him again today.

I liked that the Stannah Stairlift was quieter than most stairlifts and they had a special where you would give them so much money and you had five months to pay it off. It also seemed to be a lot better. The gear mechanism was behind the unit instead of in the front. My experience with their sales rep was very good. The gentleman who came here was very knowledgeable. We took a ride to their office in Franklin to try one out. For the width of the stairs, it's good. The stairlift itself is ideal in size. The only disadvantage is if you wanted to walk downstairs, you couldn't walk downstairs. If you had to go down the cellar, you had to use the stairlift because there was not enough room for your body to go past it. What they should do is they should add enough room where it can go around the corner. But other than that, we're very happy with it. It’s very sturdy for the money.

The sales rep was very good, and she was nice.

So far, my experience with Stannah has been good. They seemed the most professional. I tried two other companies, and I liked everything about Stannah more. I was happy with them, and the rep was excellent. He showed me stuff and took his time. I went by the way the stairlift looked and I was told that it's great quality. They've been in business for years. The stairlift is gonna be installed next week, and I'm hoping that when it comes in, it's gonna be what I expect. This is gonna be a game-changer. It's for my dad, and he needs this.

The lady whose house the stairlift was installed in loves it. She uses it to put packages on there. She needs someone to help her move her husband from the transporter chair that she moves him around with to the stairlift but aside from that, everything is working beautifully. It's a wonderful product. This house has 13 stairs and they're quite separate. It is a job to walk up and down the stairs. With the Stannah stairlift, it is very simple to get that little piece to bring down the stairlift and sit on it. It's a little wobbly, but you can put that belt on the person on it and move them up the stairs easily without a lot of rumbling or shaking. It's a smooth climb. They don't feel afraid in any way.

It's been horrible with Stannah. I paid $2,600 for a stairlift which I have not received. My mother cannot get out of the house until the stairlift comes. We did this in September but nobody has shown up. I heard the installer went out on medical leave, but he is now not returning calls. Somebody named Olympia was gonna call me back. She said she had to get somebody from Philadelphia or New Jersey to come to Virginia to install the stairlift. But my dad's 100th birthday is coming up. We have family flying in from all over and we do need to get them out of the house or we can't celebrate his 100 years.

I went to the demo place in Orange County, California, and looked at the stairlifts. I worked well with the sales rep, Tyler. He was responsive and did not bug me unnecessarily. I also liked the way the stairlift was mounted to the wall. It seemed to pick up the most amount of space and giving the most leg room.