Stannah Stairlifts Reviews

Having a stairlift was essential as we couldn't live in a two-story house without it. Stannah had something that was on a smaller scale than some of the others and it had a very nice look to it. It was important that it looked really nice, and it did. The representative was very professional. She’s been at it for a long time and she knew everything that we needed to know about the stairlift. She was knowledgeable, nice, not pushy and helped us to make a decision. They followed up and did a wonderful job. They did everything the way we wanted them to do it, and we were completely satisfied.

My sister has cancer and cannot walk so she needed a stairlift to get in and out of the house. I looked online and Stannah popped up. They were in our area and we purchased two units. The sales rep, Tony was nice and kind. He also gave us all the different opportunities. We could have rented and we could have purchased. He knew that my sister had terminal cancer and he was very considerate. The installer was also very professional.

I looked online for a stairlift for my parents and prices were crazy for new units. So I started looking for used units. It turned out that a family friend had two Stannah stairlifts installed in their house and their parents passed away. I did my researched on them and they said that the stairlifts were good units, so I took one. The stairlift style I got is straight with the retractable. It’s perfect and very functional. The installation was very good. The installer was a great and patient guy. He was in and out and it was like he wasn’t there. The guy represented the company very well and he was an asset to their company. Also, the stairlift was in great shape. It lasted as long as it did in the other house so it’ll be fine here.

I looked up other providers and they had a lot of reviews that weren't very good. Stannah seemed to be a little bit better, so I thought I'd go with them. Everybody was fine. They waited until I got on a chair and went up and down a couple of times, and I worked on it. They were very nice, pleasant and they did everything they were supposed to do. And they cleaned up after themselves, so that was good. They gave me two separate chairs, and it works fine. It looks good and I can get up and down the stairs with it. It cost a lot of money, but I needed it as I have trouble walking so I had no choice. It's made my life a little better and I would give it a lot of good recommendations.

We purchased a stairlift for my parents who are in their 90s in their house. Stannah Stairlifts was recommended by the visiting nurse agencies providing services for my folks, then I went online and did some research. I had an informative and good interaction with the sales representative that came out. He was very professional, knowledgeable and sensitive. My parents were with me when he presented and he was very personable. Also, he knew what he was doing. He helped and led us to a decision that was good for my parents in their particular situation. He wasn't just out to sell the most expensive thing.

I found Stannah Stairlifts in a booklet for seniors and I wanted to choose them, and I'm happy now. They were very kind and gentle, and we liked them. They helped and they answered any question that I asked them. Plus the installation team was very nice. We got a straight stairlift and though its cost was a little bit high, it fits into our home okay. My husband has a knee problem, and having the stairlift makes our life easy. I will recommend them.

My house is such that we have to climb stairs to get in regardless of how we approach it. And with my wife having health issues that impacted her mobility, we needed a stairlift. But I got to have time to decide whether we would need to purchase or not. So what really closed the sale was that Stannah had the option of six months rental that could count towards the purchase. One thing that was in my mind, however, was that the stairlift being a rental, we were gonna get a used unit. And there were older and newer used units. Then I was told that the only ones that they had were the used of the newer model. So that also helped sway me to go that direction.

Stannah Stairlifts is the best. I couldn't climb the stairs so, the Marine Club donated the $1,500 chair to me. It is curved around the door and I push the button to bring me upstairs and downstairs. It's a really nice chair and it's working beautifully. I'd recommend it to a friend.

I couldn't go up the stairs so we decided to get a stairlift. Somebody called and recommended Stannah. They said they had recommended Stannah Stairlifts to about five or six people and those people were all very pleased. It also has some affiliation with St. Francis Hospital. The salesman gave us all our options and we were very impressed. He was very knowledgeable. We rented a straight stairlift which we were gonna get rid of when we move out. Nevertheless, the installer was very good at explaining how it worked. They practiced with me a couple of times. The stairlift's quality was excellent and its price was very reasonable. Stannah Stairlifts is really quite pleasant and their product is working perfectly. It's very helpful.

An elderly gentleman there needed a stairlift and I'm the caretaker. Stannah Stairlifts was recommended by one of his friends, so I reached out to Stannah. The interaction that I had with the rep during the sales visit was very professional, informative, and very good. We had a curved stairlift installed for the gentleman and it fits very well into the home. The installers were very pleasant and nice to work with, and there was a demonstration of how the stairlift worked. I've used the stairlift and I like it. It's cool and its quality is good.

I needed a stairlift and had four people come to the house. The man from Stannah Stairlifts made the best presentation. He was more forthcoming with the facts than the other three guys and did a very nice job. I didn't have any questions for him because he was so complete. Two of the other three were within $200 of Stannah's and when you get up to that kind of money, $200 or $300 is not a lot.

I've had mobility issues for a couple of years following a car accident and the steps had become increasingly difficult so my husband and I purchased a stairlift to help me. We looked at other stairlifts and we felt that Stannah was a better product. Edwin, the sales rep, was wonderful and our interaction was very good. We had confidence in him, he was very knowledgeable about the product and very clear about how it would be, the follow-up and the service that was available. He also told us to check the computer for feedback about the company. The straight stairlift we had installed takes up space but it doesn’t matter because I’m on the chairlift. But for my husband, he’s getting used to it.

My elderly mother has difficulty going up and down steps. Stannah Stairlifts was the only one I knew of, so I called them up and requested that someone come out and provide an estimate and they did that. Once we received the estimate, I placed the order. The stairlift is perfect in size and it fits well. My mother likes the remote control the most as when she is downstairs and the stairlift is upstairs, she can call it down. Overall, we're very satisfied with the product and with the company.

My husband needed a stairlift. He is 86, has a severe back problem and was coming home from the hospital. I had a friend who just put in a staircase for her husband who has medical problems. Her daughter researched different companies and then went with Stannah Stairlifts. When I asked her if she was pleased with it, she said it was fine, so I gave Stannah a call. Their reps were all delightful and informative. The gentleman who came had been working with the company for many years. He gave me a nice little background on the company itself, their professionalism and quality management, and I was really impressed with that.

We had looked at smaller houses and the laundry area would always be in the basement. We priced having our laundry brought upstairs, and it was very expensive. We'd gone to a party and a lady there was visiting with us and she said that she uses a walker downstairs and upstairs, and she has a lift. It caused us to find a chairlift company and a local laundry guy gave us two names and we chose the Stannah. During the sales visit, their guy, Rick, was an excellent presenter of the material that we were curious about and the information that we needed to know. He had a nice presentation and he covered everything. We got a straight stairlift from them and we got it within weeks. It was installed down the stairs to the basement from our kitchen access.

I rented the Stannah Stairlifts for my aunt who is 94. She’s in rehab. Her bedroom is upstairs and the living facilities are downstairs, and she needed the ease of going from her bedroom to a bath downstairs. I got the straight one, which seems sturdy, and it fits very well in our home. I was comfortable with my interactions with the rep who was knowledgeable and informative. Installation was quick. The installer didn’t make a mess. He cleaned up by himself and he explained how it operated. He was very professional. My aunt and other family members who use it thought it was okay.

June is 94 and she was having a hard time getting up and down the stairs. She has 14 stairs, and she would have to go up the stairs and rest halfway up. So, I know she’s extremely comfortable getting up there now and she feels very safe on it. I'm her caregiver so I'm not sure how much she paid for it but she had another stairlift company come in prior to Stannah and they were very expensive. She had done quite a bit of research on the internet and Stannah was very reasonable because she was quick to purchase. Quality-wise, it’s very fine and the stairlift fits perfectly into the stairwell. It’s great and she loves it. She also hasn’t had a problem at all.

I have a hip that's bone-on-bone and I can't walk nor climb the stairs so we got a stairlift for our home from Stannah. I had visited their location before and I saw their ad in Boston Globe to get a phone number. Their sales rep answered all our questions and the experience was fine when they came to my home. I was glad that their installation team was able to get it in quickly and they did a good job. We had a straight staircase installed and now, I can get up and down the stairs. I wished the staircase was wider but it's working out well.

My mother is 97 and she has 18 steps to go up to her apartment. And she was having a bit of a trouble with it. We put the Stannah stairlift then. Stannah's sales representative was very nice. He explained everything and I had all the information I needed. I asked him questions and it was a positive experience. Stannah has a good product, we like the honesty of their salesperson, and they have better guarantees on their product.

I'm 90 years old and I'm getting infirm. I read an advertisement in some magazine and I didn't know what the stairlift was then but I used the information to give Stannah a call. They came out and interacted with me then Jacob installed it. Now, I use the stairlift to come down in the morning and go up in the evening but when I use it, it goes, 'bang, bang, bang, bang'. I'd buy any feature that would turn that off. Otherwise, the quality is splendid. It took me a while to figure out what was going on with the fact that the chair would go up by itself. Well, I had to press a button but it would go up without me sitting on it to get out of the way. Otherwise, it would be in the way of opening one of the doors to the back of the house. That's my favorite feature.

I needed a stairlift then I asked the people I know and one of them said he was very happy with the Stannah Stairlifts. The sales visit was very good. We had a good idea of our choice in our minds 'cause it was what we wanted. But the person who came was very effective as well. He took measurements of first, the stairlift then the stairs.

I fell down and injured my hip, so I had a brace and had trouble walking up the stairs. I looked through the computer and Stannah Stairlifts kept popping up as the best. Their rep explained what their product is about and was very good. I got the straight stairlift and it’s perfect. The installers came in and did their job. They also let me try it out and I thought it was good. I like the swivel seat especially. Everything is excellent.

My patient needed a stairlift to get up to his second floor as he's not able to negotiate the stairs safely anymore. We had another vendor come but they couldn't accommodate his height, and Stannah Stairlifts was recommended to us by someone else who had a very tricky stairway. They had the product that worked and it fit.

We used Stannah Stairlifts when my daughter had hip surgery four years ago. Since they already had the measurement to my stairs, we rented a stairlift from them for a short period of time as my 13-year-old daughter underwent hip surgery again and I couldn't get her upstairs. She's too heavy and big. However, I was not happy with the change in their policy. Before, I only rented the stairlift for three months, but now the policy is six months. That was very irritating and I didn’t feel I had a choice because starting over with another company would’ve been more work for me because I was at the hospital and it would be tricky for me to get back home and have somebody come and measure my stairs. And although it took the guy to install the stairlift a long time, it was fine. He was great and very knowledgeable too. The quality of the stairlift is great as well. It gets my daughter upstairs safely and that's the most important part.

My husband and I have difficulties climbing stairs and especially bringing stuff up or down, and we needed a stairlift. We had different people in for interviews and we were most impressed with the Stannah salesperson. We liked the presentation and the fact that he answered all of our questions. We got a straight stairlift and the guy that installed it was pleasant and very good. He also cleaned up better than when he arrived. However, the stairlift was fine in the beginning but now I've seen in the track that there's a bump. But other than that, we go up and down the stairs with ease. We just recommended it yesterday to my brother, and he came down and tried it out.

We have an individual who had a stroke who is paralyzed on one side. Our sales visit experience with Stannah Stairlifts was a totally professional thing. Everybody on their installation team was great. Now, we have five stairlifts and they fit well in our home. Quality is overall pretty good and Stannah Stairlifts has helped out a lot. I'm not going anywhere else.

And we're very happy with the purchase.

I needed a stairlift for my mother who can’t climb stairs anymore. She has knee problems. I called the number, Stannah Stairlifts set a date for someone to come and do some measurements. They came and did the measurements. With Stannah I don’t have to carry or lift her anymore. She’s slow to use it ‘cause she’s anxious about the equipment but I’m sure over time she’ll use it more and more.The stairlift seems pretty good quality and I’d use Stannah again if I needed it. The whole process was all painless.

A family member needed a stairlift and I got Stannah because they had less bad reviews. Stannah did a good job. The installation team answered all my questions. He was in and out, was quite efficient, educated us on the use of the chair and we had no issues. The price was a little higher than what I would have expected. But it works.

My dad needed a stairlift because he's 92 and he's got arthritis. Stannah's cost was about up to the other ones that we have looked at and it seemed fair. The salespeople were great too. The guy explained it, and he was informative and polite. The install team was also great and everything went really well. The indoor stairlift goes up a couple of steps then it turns, goes up the major part of the staircase and then turns a little bit. It fits pretty well where it is.

My son has muscle dystrophy and we use the Stannah stairlift for that. The price was convenient for us and the sales rep was great. He explained to me all the steps and he was very nice. Then the installer explained to me how to use it. If somebody really needs it, it's a great choice and I would recommend it.

I have a hard time to walk and I need a hip replacement but they can’t give it to me right now. We thought that a stairlift would make it easier for me to get up the stairs because our bedrooms are upstairs. And then, I have a neighbor that has Stannah, and she talked us into it to go with them. The salesperson we dealt with was good. He has a nice presentation and that's why we decided to go with them instead of Acorn. We have a curved stairlift and it fits okay with our townhouse. It does not distract anything. I was a little afraid that it would take away from my little condo, but it did not. The guys who installed it were perfect. They were two young men and they were very good, polite and nice. My experience with the workers was very good.

My wife needs a stairlift. I did some research, checked out different ones and I decided to go with Stannah Stairlifts. The sales guy was very informative and helpful. And the installers were very good, too, and there was a demonstration of how the stairlift worked. We got a curved stairlift and it fits well into our home. Also, Stannah's cost seems comparable to other ones. I would tell others to call them.

I have got a 91-year-old aunt that has arthritis and pneumonia and we are trying to keep her in the house. I did some research and I just like the way they came across with their ads. And then, I talked to a rep and he was really nice. The tech, after that, was also nice, so that did a lot. I got the straight stairlift and it has a robotic arm that does down to the lower level and it has an automatic turn where it pivots to turn her at the top of the stairs. It also has a footrest that comes out automatic, so it is nice. My aunt is in love with it. It fits right into our home and it's good for her and it leaves enough room for guest to walk around it. It is perfect and it does everything. I like the convenience of not having to struggle over stairs, plus she puts a soft laundry basket and there's a lot to hold the stuff up and down the stairs. She is not struggling with trying to hold stuff and then hold both railings.

Our straight stairlift from Stannah has a retractable track and it fits in good in our home. It’s easy for my husband to go up and down the stairs and I like sending the laundry up and down the stairs. I’m very satisfied with our stairlift. The quality is very good, and it has a 10-year warranty. And with our stairlift, we can stay in our home longer.

My mother has limited mobility and the stairs have been becoming more and more difficult for her, so I got a stairlift to make sure that she was safe moving about and still have the freedom of standing to and from the top floor to downstairs without a problem, by herself. When my brother and I were looking at all different types of chairs and we went to the Stannah showroom and they showed us Acorn and all the other brands, it was obvious to us that the Stannah chair had better features. Also, their people were very good about making sure that we have what we needed. We ended up getting a refurbished chair because financially it made a bit of a difference for us. We waited a little longer to get it but it was worth the wait.

My friend loves her straight stairlift and is having a great experience with it. She got it as she decided to move downstairs and needed access to the upstairs laundry and bathtub. The sales rep was good and the installation was done in about three hours. There was a demonstration at the end too, and the most important thing is that the stairlift swivels at the top of the stairs so that she can’t fall backwards. It's very good and I would recommend Stannah Stairlifts.

The stairlift swivels out, at the top of the stairs so my mom doesn't have to worry about falling down the stairs. The quality is nice and the cost was appropriate. I would highly recommend it. I purchased a stairlift for my parents to be able to get up of the house. They're elderly and my mom has Parkinson's disease. And she was having trouble getting around. Stannah has availability and was able to do the work quickly. And the salesman didn't try and outsell me. It was refreshing. He was very informative and gave me all my choices. Because of the configuration of the stairs, the house, and the front door, it was a little difficult. And he was very helpful in designing it and recommending what we need that they have.

Stannah got good ratings and their stairlift looks like a quality product. Their salesperson was very straightforward about the product and warranties and what I was entitled to, and the cost. It was a very easy experience. The gentleman who came to install was very knowledgeable about the product and its uses, and he took plenty of time to show me how it worked, made sure that I was comfortable with it. He did a fine job, and the installation was clean and neat. The stairlift didn't cost less but it does exactly what I wanted it to do. I needed help getting up and down the stairs. And it holds my body from the top of the stairs to the bottom easily, it pivots, and does everything it's supposed to.

I was living with my mother in law and since she was very ill, the stairlift helped. The salesman was great and the installers did a great job. The stairlift was a little intrusive on the stairs since it's in the way. It went on my basement stairs so it was a little tough to get downstairs with that, but we accepted it because it is what it is. You need to have somebody be able to get down the stairs.

My mother was in rehab and she needed to go up the stairs and she couldn’t. I saw Stannah Stairlifts on the Boston Globe and their rep who came over was great, he knew exactly what we needed. We had a straight stairlift installed and it sits perfectly in our home. The installer was on time, did his job and worked well. He offered to come back when my mother got out of the hospital, but we didn’t need him to. But he showed us how to do the stairlift and we showed our mother. The quality seems great and the cost is right where it should be. Overall, Stannah Stairlift enabled my mother to come home. I had a very good experience with them from start to finish.

My mother just moved in to my home and she's unable to do the stairs. I needed a stairlift put in so she could get to the bedroom that I set up for her. I did online research, checked in all reviews and Stannah was the only one that didn't have complaints. I had the consultation, which went great. I did get a call from the installer on that first scheduled day. And I was like, "Oh no, no, no. You're not coming today. I can't be there." And I have to say he was fabulous. He said, "I'm sorry there was a misunderstanding and I'll get back to you." He then called me right back. And he said, "We're all set. I'll see you tomorrow." There was the little mishap with the scheduling, but they corrected it immediately without any argument. It was wonderful. And he did a great job. He was meticulous, and very concerned about my home and my floors, keeping everything as neat as possible. He gave me a demonstration too.

I fracture my heel and ribs. I couldn't go up and down the stairs because I couldn't stand on my heel. I decided to get a stairlift and my sister-in-law had a Stannah. A couple of people recommended it to me as well. Their representative was a nice man and he was very clear and efficient. Stannah's stairlift cost was reasonable. I got an outdoor stairlift from them. While their installation team was here for a long time, they were nice people and showed us how the stairlift worked. The quality is very good and it has been so helpful.

Be very careful if you decide to work with Stannah Stairlifts. The person who came out to do the evaluation of our house did not know the product. I'm an occupational therapist and I liked the fact that the Stannah representative had a certification that I was familiar with. But he didn’t use his skills and and we had multiple visits before we got things right. I have an outside lift and initially, it would have ended up in the middle of the doorway and that was obviously not appropriate.

Both my husband and I are disabled, and we needed to get a stairlift in order to stay in the house. I looked in the Yellow Pages for stairlift companies and saw Stannah Stairlifts. I called them and I was very happy with their very quick response. The sales rep was very thorough, gave me all the information I needed and she was efficient to the point. The installation went very smoothly as well. The installer was very pleasant, and he made sure I understood exactly how to use it and what the various features were. The stairlift is quiet and comfortable, and gets us where we need to go. I'm extremely happy with it. I would definitely recommend Stannah Stairlifts.

I purchased a straight stairlift to transport my wife who is ill and is not very mobile. I had a good recommendation from a friend who had just been involved in a similar situation and was very pleased with Stannah. The Stannah sales rep who came went over all the details and the specs of the stairlift and it sounded like a good plan. I like the price and the presentation which was simple and easy to understand, so I've decided to go with the company.

We needed a stairlift for my husband, who has Parkinson's. We checked online and Stannah got the best rating. During the sales visit, everything was perfectly well done. The sales representative laid everything out beautifully, and told me exactly what I had to do and what would be done, and it was done. He was very good. We had them install a curved one and they did a great job. They worked very efficiently. They took plenty of time to show us how to work it and what else we could do like in case of a blackout or emergency. They told us everything. The stairlift's quality is excellent. It was expensive. But there's no buyer's remorse. The stairlift makes it easy to get up and down not only for my husband, but for me, too. The steps were difficult. I can carry my laundry down on my lap. If one needs it, they should go ahead and get one.

I had gone through about five interviews to see what was out there and what people were offering and Stannah Stairlifts seemed to offer the best deal. Most of them didn’t do rentals or payments, but Stannah did. I also checked with the neighbor who had gotten one from them. Then I had their person come in, listened to what he had to say, and I was on board. His visit was pleasant and he pointed out things I had questions on. He actually came here two years before when I was thinking about getting one but my mother wasn't living with me then. So, when I revisited their company and investigated other places, I went back to him.

I love Stannah. I had a very good experience with them. My husband and I were elderly and shouldn't be climbing stairs on our own. Stannah has much better quality, and it's efficient. The straight stairlift installed was perfect. They get me upstairs without falling apart. The sales representative was very efficient, didn't pressure us with anything, explained everything and pointed out all the details, and did not run down any other companies. Also, the installer was very good, polite and efficient, didn't stall around and just kept working around. He was excellent. He explained everything as how to use it, while he was there and saw if we could manage it all on our own.

My husband has had mobility issues. We opted to get Stannah stairlifts considering that it was local and we live about 20 minutes from Franklin where it's located. Also there was a rental possibility and some of the other stairlift companies we contacted did not have that option. The Stannah salesperson that came to visit us was pleasant, helpful and informed. He answered all our questions. It was an excellent experience.

I needed a chairlift for my mother-in-law that's 91 and lives with us. I looked on the internet and found Stannah Stairlifts. Their rep who came to my house was very nice and thorough with what was asked of him. We purchased the curved stairlift. It's big but it's necessary. The installers were very competent. They're very informative and polite and they were very quick. I was happy with them.

We're old people and we need help going up and down the stairs. Stannah was the most forthright provider. They told me what I needed and how much it would cost. They also gave me options and their sales rep was professional. The installers came on time, knew what they had to do, and got the job done. Then they explained to us how to operate the unit and demonstrated its every use. We were also given an opportunity to operate it. They then told us that they'd be back within a month to give the unit a check-up. We got a straight unit and it fits our situation very well and I really like that it brings my wife up and down the stairs without me worrying. People should strongly consider using Stannah. They have good, well designed and engineered products.

I have two straight staircases that have 13 stairs to get up to the first floor and 13 stairs to get up to the second floor. And especially for one who has a walker, they can't walk up the stairs. My husband had the sales visit from Stannah as I was in the hospital at the time and he got 2 different types of stairlifts. He has got the new one to take us downstairs and the older one to take us upstairs. He was quite impressed with the fellow who came as well as the young man who put it in.

I was looking for a stairlift for my home and Stannah was the only provider that has a demo that I could see. The person who came out to my house was thorough. He explained how the chair works and gave me all the information with the price. I then went to the Stannah showroom the following week and took a look at the unit, which was an outdoor straight stairlift. I decided that that was what I wanted and put the order in. The installer was also very pleasant to deal with. He was very thorough and took his time to get it right. The unit is top quality and everything that I expected it to be. I’ve recommended Stannah and given their information to a friend.

I had a stairlift before with another company and they didn't repair the old one that I had, so I purchased another one. I didn’t want to buy it right away and I wanted to rent. I saw Stannah’s commercial on television and I called. I spoke with a very nice sales representative. He was very helpful, and he took care of everything with the paperwork. He called back to give me the date. They came on the date that he said they would come and everything worked out well. The installer was a very nice and informative gentleman. He gave me a good tip with the old chairs that I had. I have six chairs up a platform then seven stairs to get to the second floor and one was still good.

I’m getting older and I had hurt my knee previously. My place has two floors and 13 steps. Last winter I had a really difficult time getting up and down the stairs so I said I was going to stay in my home. The Stannah Stairlifts sales representative came earlier on but I didn’t purchase it. Then I got news that my neighbor’s husband passed and had the exact same unit on the exact same site so I was able to get mine from her. Since we are in exactly the same units, the stairlift fits perfectly. It's the heavier duty stairlift and it has the automatic folding arm. And even though I bought mine used, the Stannah people quickly came out and did what they had to do no questions asked. They made sure that it would fit and were very professional all the way around.

I can’t navigate the stairs and when you need a stairlift, you have to get it. It’s a matter of life and death. You don’t want to fall down the stairs without it. I had an older Stannah stairlift model in my home and when it went, I put in a rebuilt one. Dealing with their sales rep, Justin, was great. I had a straight stairlift installed and the installer was very pleasant and respectable. He is dependable for the company. I’m still trying to get used to the stairlift and figure out some of its little kinks out, which happens when you buy a rebuilt one. Nonetheless, I would recommend them.

I have MSD. After doing a lot of research Stannah Stairlifts seemed like that one was made the best. The sales rep who came was awesome. He explained everything to my husband and I. Moreover, he answered all our questions and gave us more to think about. He explained things I didn't even think of. For example, I didn't think about getting a stairlift that had an automatic turner on it, which end up being very important.

I couldn’t get up my stairs then I went on the internet, I read about Stannah and I took a chance. Everybody that I dealt with presented themselves very well. The sales visit went fine. Then, my interaction with their installation team was good and efficient. They also demonstrated the stairlift before they left. I had a straight stairlift installed and it’s working reliably. I live alone and it allowed me to be mobile. I’m perfectly satisfied with Stannah Stairlifts and I'm glad I have it.

I’ve read write-ups about Stannah Stairlifts and a couple of other companies. I concluded that Stannah looked the best from the way they presented themselves in their ads. My husband was going to have hip surgery and would have difficulty going up and down stairs. And the entrance to the main level is not where the bedrooms are. So, we were looking at dealing with the Stannah Stairlifts.

My mother-in-law is 91 years old and she wants to continue to live in her home. She lives in a big home with a full staircase that goes upstairs and my major concern for her was her ability to navigate those stairs every day. In fact, she had been ill and weak, which only amplified the urgency that we had to get something so that she could safely navigate the stairs.

I needed a stairlift for my knees and for my Achilles. A friend of ours had a Stannah installed and they were very happy with it. We went with their recommendation and got one from Stannah too. The quality was very good. The salesman was very knowledgeable about the product, he demonstrated everything really well and he wasn't pushy at all. And then, the installer was very courteous and efficient. He knew what he was doing, cleaned up after himself and showed us how to use it. They were both excellent.

We purchased the straight Stannah stairlift for my 98-year-old mother-in-law. I did some quick research and saw that their website was informative and then made an appointment to get an estimate. The quality of the stairlift turned out to be excellent. It was a little bigger than I thought but the rep explained that the track was going to come out into the hallway area a little bit so that wasn’t a surprise. He was very professional, kind and understanding of difficult situations. And then the installer was very good with my mother-in-law and helpful in teaching her how to use it. It has been a seamless experience.

My aunt Helen is 98 years old and is in rehab right now. She lives on the second floor and she’ll be needing a stairlift when she comes home. I looked at all of the stairlift companies and saw that Stannah had a showroom up in Elmswood which isn’t too far away. It was a good idea to go to the showroom and see a Broadway show in the theater up there and make it all in one trip just to get an idea of what was going on and I liked what I saw.

We're getting older and getting a Stannah Stairlift is a precaution for falls and stuff. The sales visit was really remarkable and I received all the information I needed. I have a very narrow stairway and the rep was concerned the lift wouldn't fit so I ended up having a door frame taken off by my contractor. I had a curved lift installed. It comes from the top floor that had a little hump, then goes down closing around in the kitchen and then to the family room. It fits the house well and doesn't scream, "Well, look at me. I've got a stairlift here." The wall was a sort of cream color and I've got the cream seat so it matches. Initially, they put in the tan one and any of the other colors would have still screamed, "Look at me."

I planned on getting a Stannah stairlift over a year ago but my wife was in and out of the hospital and she could and couldn't walk. It got to the point where we really needed it. I called Stannah and a rep came out the next day. He looked it over and went over all the different variations and he said, "Basically, the straight stairlift is about all you can put in here unless you do more carpentry work." He then gave me the price. I got a $200 off because I got the original ad out of one of those things that come through the mail. Plus everybody I recommended buys one and I get another $200. We didn't have much time then because my wife was scheduled to come home so he re-scheduled someone else's installation so I could get this done a day before she came home.

The Stannah Stairlifts sales rep was easy to work with. His presentation was very good and he came back twice to make sure that it was exactly what I wanted. I purchased the straight up and down stairlift. One man was here for its installation. He spent five hours and he did an excellent job. The stairlift fits very well in my home and it is of excellent quality. Also, the installer demonstrated step by step how the lift works. I like being able to go upstairs now. You should always go to Stannah. They’re very nice people.

My wife was having a lot of trouble walking up the stairs. She has leg problems and she was down to a point where she couldn't really walk the stairs and she didn't want to move the bedroom downstairs. We have a room but she wanted to stay up in our big bedroom. I saw Stannah Stairlifts’ ad on the Yankee magazine that said they have a showroom in Franklin, Massachusetts. I called them up and said that I got all the measurements with my stairway and I wanted to look at their stairlifts as I needed something that would fit my narrow stairway. The rep said that if I wanted to come, she’d fit me in between their appointments. She was very good about it and she asked if she could schedule me at 12 o'clock of the same day and I said yes.

I have a straight stairlift from Stannah. It's for my mother-in-law who lives with us and she has recommended Stannah to two other people. It fits very well in the house but during the installation, the crew didn't have the right parts the first time and it took them over two weeks to come back again. I was disappointed with that but aside from that, they did a good job.

Somebody recommended Stannah Stairlifts. The straight stairlift was purchased from them to make it easy to go upstairs and down. It's perfect. It fits with the decor. The people who came in were very efficient. Within the short time, they were able to finish the installation and then they put everything back in place. They were very neat. They positioned it in a way that it wouldn't interfere with anything and they made it blend in with the house so it's not an eyesore.

I had back issues, and I fell down the stairs. My husband did all the interactions with the Stannah reps because I was in the hospital at the time, and we had a straight stairlift installed. It was an emergency and they put it in, and it was fine. Our house is old, so I feel like there’s not a whole lot of room in between where the stair lift is and the opposite wall. Other than that, the Stannah stairlift does what it is supposed to do. It’s expensive, but it lets me get up and down, and it has made it easy for me to get out. If a friend asked about Stannah Stairlifts, I would tell them to purchase it for their home. My mother had a Stannah stairlift and it was great for her. Then when she passed away, they still used the stairlift because they used to ship bundles up to the second floor after shopping. We are satisfied with Stannah Stairlifts, and I have recommended it to a friend years ago.

My mother had a stairlift in her house and she did that before we were involved with it. And I felt that Stannah stairlift was a better product. During the initial sales visit the sales rep was better prepared. Plus the presentation on the product and how it was made was more well done. I like that the stairlift was made in the USA except for the wheels which were made elsewhere. I also liked the company since they’re in Massachusetts where I’m in too. They installed the curved stairlift and it looks great.

My mother needed a stairlift and the Stannah Stairlifts representative gave a complete presentation using the video that was much more thorough and professional than the ones that we saw from other people. Plus, the company has a reputation. The stairlift was installed in my mother's house in a straight fashion and it went according to plan. It fits her stairwell exactly the way it was described to fit and the overall quality of the stairlift is very good. It's working perfectly and everybody’s happy. I’d recommend it.

The elevator was broken in the retirement home and Stannah Stairlifts was the closest stairlift provider to the facility. Their sales reps were very cordial and professional. They were perfect. The whole experience was very positive. Also, the installer was great. He was orderly and he took everything with him when he left. The stairlift is wonderful. It’s easy to operate, adequate and it’s just what we need. I would recommend this company.

My husband can no longer walk stairs, and when I checked Stannah Stairlifts’ ratings online, they had the highest. Also, their headquarters appears to be local rather than somewhere across the country. Our interaction with the reps was quite positive. All of my questions were answered, and everything was done promptly as promised. We had a straight stairlift installed, and I’m very satisfied with it as it is be doing exactly what I need it to do. I highly recommend Stannah Stairlifts.

I was having trouble getting up the stairs and getting down into the cellar. When I called Stannah Stairlifts, I talked to a lady and she was really nice. She said that I could rent a stairlift for six months and if I didn't like it, Stannah would take it back. I called other companies and I didn’t care for their attitude. The Stannah Stairlifts sales rep came in and he told me about the difference between Stannah and the other brand. Being as heavy as I am, he told me that the Stannah was better and had a bigger seat. He explained that without making me feel bad and his salesmanship was nice. He explained everything and told me the price. I would like to have it a little cheaper but its quality is good so it’s worth it.

My parents are 87 and they can't go up and down the stairs in their house anymore. I have a co-worker who researched everything since he needed a stair lift too and he said that Stannah Stairlifts was the best. During the sales visit, the rep showed me the stairlift. The stairlift was supposed to be installed sooner than it was but we had a big snowstorm. I work nights so I came at the very end of the installation, but everybody was happy. The aide I have said that they came on time, cleaned up before they left, and were great. My mom also said that the installers showed them how the lift works and both my mom and dad went up and down a couple of times. We chose to rent a used chair to see if they would use it because my parents are stubborn, but they are using it.

My mom had some surgery so we had to get the Stannah stairlift set up for her to go up and down the stairs. I'm in Florida and my parents are up in new York and Stannah was convenient. I needed it to be quick because my mom was just getting out of the hospital. Stannah’s sales guy came right out there and gave us an estimate on it. Stannah was quick and they did well. We got the straight lift going up the stairs. We got it rented for six months and we had the option to later buy or keep on renting it. My mother says that it’s in the way and she doesn’t need it. She’s old and a little bit stubborn. Other than, it’s fine.

We needed a stairlift for my mother-in-law 'cause she fell and broke her hip. I called a couple of vendors and Stannah had the easiest process of getting someone out there. The dealing during their sales visit was great. The sales person was very helpful and informative. Everything happened exactly as she said it would. We had a straight stairlift installed and the installer was very professional. We had a tight stairway but it’s working out great.

There was a person who lived in my mother's town and whose opinion I respected. He had a Stannah stairlift and was very pleased with it as well as the services provided by the company. So we also decided to get one installed at my mother's. The sales visit was done extremely professionally. They looked at the area where the stairlift had to go and spoke about how it would be made out as well as about the different options. I was very impressed with the man who organized everything. Then, about five weeks ago, two people came to install the lift and one person stayed longer. They were extremely courteous, patient, considerate, kind, and professional. The man who stayed showed my mother and all of us how to use it. I'm quite critical, but I would say the experience was really topnotch.

I read on the web that Stannah Stairlifts was the best around. Their sales rep was excellent, very professional and he did a good job, so I purchased the curved stairlift. He was very helpful with the whole process. I had limited space so I had to do some adjustments here and there before I could get it, but it looked well. The installation team was super good. They did a great job and cleaned up after. They were very professional as well and knew what they were doing. It worked the first time they put it together. The installation was perfect. However, the stairlift is not fast enough, but other than that, my experience has been great. I've only had it a month and so far, the quality has been good. I was very satisfied with the cost too. The Stannah Stairlift surely makes it easy for me going up and down the stairs.

I had a foot surgery and I can't walk for several months so I got a straight indoor stairlift from Stannah installed and we rented it. Their rep answered all my questions and was very cooperative. The installer was fine but one of our stair treads cracked when he put a screw in. I called up and the rep I talked to told me to send them the bill after I get it fixed, which was fine with me. So far, the unit works. It's not very aesthetic, but I didn't have a choice. I like that I don't have to walk up and down the stairs. The quality is fine. It's pretty expensive, but sometimes you just got to do it. If you need a stairlift, Stannah has good products and is a good company to deal with. My experience was great and I'd recommend them.

My mother, a 93-year old woman, came to live with us. She had a Stannah Stairlift at her previous residence and we decided to get one, too. The sales rep came out and explained all the different options available. We chose one that seemed best both in terms of the equipment we needed and the price. They then scheduled the time to install our straight stairlift.

Stannah Stairlifts is completely satisfying to me. We made two or three different calls in and they were very responsive. They are very obliging and very pleasant starting with the original salesman. The track that it runs on had gone beyond the point where it should have at the bottom of the stairs so there wasn't room for my walker to go through. Two young boys came in. They were very workmanlike and made the correction. They made the adjustment to make the track about two inches shorter so that my walker could go through and I could get on to the lift. I am liking it very much.

I checked two stairlift providers and although Stannah's rental rate after the rental period is over is higher, the rental cost for six months is lower. The sales representative was very helpful and all expectations were set well. The installer who came was also great but I have to call back because the stairlift is plugged in on a switch and it just doesn't work. For my mother, it takes a little bit on the swivel part to get a hang of the stairlift and I know there's an automated way to make that happen but that would be the only thing that needs to be changed for me. Otherwise, it works fine and it's what we expected. I'd recommend them.

I wanted a stairlift because of my disability and I've been watching the ads on TV for Acorn. I talked about it, and then my family told me to go ahead and do it, so I had Acorn come in. The rep talked to me and I told him I didn't know how they sold items with the bad feedback they had online. They only had 2 stars and I told the rep I don't think I would go with them. The next company I talked to was Bruno and they were good, but I thought I'd try Stannah. Everything the others had that I wanted were all add-ons and were an extra $500 or so. With Stannah, they came all built-in and there's a one-year warranty on anything that might go wrong with it, other than the motor and the railing, which were under warranty for 10 years. That's fantastic. Their service charges are lower too. The others' service charge was $250 to come in, while with Stannah, it's $179.

I love Stannah Stairlifts. My experience with the rep was really good. He was very helpful and explained everything. Sometimes, others use fancy words and everything you don't really know. But this guy was very good. Also, the installer was good. He did what he had to do. I and my husband love the stairlift. He has a problem with his knees and he said he's feeling so much better having that thing going up and down.

Stannah had a good review online. They had a very nice program to say that I can try the product out. In choosing the right stairlift, the rep also explained one or two differences, that I was like "Nope, don't want that." I like the stairlift's form plate. I've been using it for probably about two months and it has affected my everyday life tremendously. I'm able to go upstairs without a problem. Everything went very smoothly and perfectly well with Stannah.

I researched the various offerings on the internet and Stannah seemed to be the oldest and most responsible company that's involved in the industry. I had a very pleasant experience with their sales rep. He was knowledgeable and answered our questions, and that's part of what prompted us to go ahead and continue the installation. The installation took about three hours and went very smooth. The fellow knew what he was doing and at the end of the installation, everything worked. He also went over any of the important features that we should know about. Our stairlift has made life easier for me and my wife. I have difficulty going up and down the stairs so it was very helpful for me. And my wife can now move groceries and laundry up and down the stairs by putting them in the chair and running the chair up and down. If anybody is interested in looking at stairlifts, Stannah should be on their shortlist.

I had looked at different stairlifts but Stannah happened to be a local company and I liked that idea. I could go to the office and look at the stairlift if I wanted to. The sales rep was an older gentleman who certainly knew everything about stairlifts. He tried to present not only a new lift but a used one too. So he was good enough to give me alternatives even when I didn't ask for other specific options. The installation experience went smoothly. The installer came when he was supposed to and took about as long as the salesperson told me he would. I was also perfectly prepared for how far the stairlift would come out and about not removing the rail because I didn’t want it removed. There were no surprises. It was clean and easy. I signed off on it and got the instruction.

We had both Acorn and Stannah come out and though the guy from Acorn was okay, we felt much more comfortable with Stannah. The rep from Stannah was very sociable and seems much more knowledgeable. We were going to have the Acorn guy back to find out about the price after we had the stairs redone, but then my wife just said, “No,” and let Stannah put the stairlift in. So, they did. The installation team was one fellow and he was exceptionally good and knowledgeable, and everything worked out very good.

When the aide told me that they thought Miss Pullman really needed a stair lift, I went on the internet knowing nothing about them and did some research. I found comments about many companies and decided on Stannah Stairlifts. Their sales rep and installer were professional, pleasant and knowledgeable. They certainly knew what they were doing, they were pleasant and they were helpful too. The lift has helped her mildly at this point. It's doing everything it's supposed to do and it seems to be a top quality product too.

Stannah was the one advertised the most and they had the best presentation. I had the stairlift put in for my mom and everything's going perfectly well so far. The interactions with the sales rep went very smooth, positive and on point. The installation process was wonderful. The guy was one of the nicest installation people that I've ever had the pleasure to work with. He was wonderful, very friendly, thorough and explained everything to me in detail. He was a nice guy with a very pleasant attitude. The stairlift is a very easy thing for my mom to get on and off. The speed at which it moves feels safe for her and she handles it well. It helps her go up and down the stairs, which she almost couldn't do anymore. It changed everything. Everybody has been punctual, and everything has been very efficient.

I had my 91-year old mother come from Cleveland to Boston for Christmas and I rented Stannah’s Stairlift for six months. During their sales visit, the dealing I had with them was great and they completely helped me choose the right one for her needs. The installer put it in and left in after an hour and a half. When I had a bumper delivered from my husband's car during that time for Christmas, he was over the top and helped me put it under the tree. He answered my question also perfectly. It turns out that it's the same price to have it for one week as it is for six months so we figured we're going to own it for six months and it was cheaper than it is to buy it outright.

I like how easy the stairlift from Stannah Stairlifts is to use. I'm disabled so I use it every day and I'm thankful for it. At first, I was a little nervous using it but it has been a lifesaver. We felt comfortable going with them since they have a store in town. We went there and everybody was informative and we had a good experience. Also, because they were in our town, we have seen the other reviews. The sales rep came then out to our house, which was then yet to be officially ours, to measure everything. We did that because we wanted to make sure that it would all work out if we did the buy the house since without a stairlift, the house wouldn't work for us. They were able to answer all of our questions and they were also very thorough and informative.

My next door neighbor had used Stannah Stairlifts for an installation she put in. We're in our 90's and we needed a stairlift to go up and down the stairs. A day after I called Stannah, a salesman came out and explained what would be needed. And then, they gave me a date of delivery which they kept. So from beginning to end, it was done very professionally. So far, we're very pleased with the installation and it has served the purpose for which we bought it. The installation only took a day and the person who explained its usage was very clear and talked us out about all the features. On the whole, it was a good experience. Stannah Stairlifts is very reliable and the product is good.

We liked the way the Stannah stairlift worked, the way it was set up on the stairs, and how it turned to load a person off instead of on a step. We thought it was a very well-built type of thing that we needed. Their sales rep was very helpful, very convincing, and very good. When the stairlift was installed, there was only one person here and he was excellent. The stairlift gave me access to things that I do on the second floor. I have a few hobbies and most of them are located up there. The only thing is, it would be good if maybe when they're in the area if a sales rep would come in. I have a little concern about the security of one of the supports on the step. It makes a noise and I'm wondering if it's just a normal noise or whether it's something that should be tightened.

I wasn't sure I was going to be getting anything and it became more apparent to me that I'm going to need something. Stannah Stairlifts’ advertising was better and their name popped up as I looked for something up online. They were more prevalent in terms of their marketing than other companies. I'm an occupational therapist and their name was in some of my catalogs. I don't use it daily. It's hard for me to go up or down anywhere. I've only used it a couple of times. And sometimes, somebody bumps into this thing and then it goes down to seven, where it doesn't move. I've been in it where the stairlift doesn't go down or up and it's because people are bumping into it. You go up and down the stairs and it's jetting out too much so that's annoying, where I've had myself and my mother strapped.

It was a great experience that I had with Stannah Stairlifts. When I started calling around, they were the first ones to get back to me. And then I looked online about how the company was run and what other people thought of different companies. Stannah had the best customer service rating. I called them and they called me back, and they came out. The gentleman who came out to the house to give me a price looked at the house, sat down with me, explained everything and showed me videos. He was really good. And so I decided to buy it. A young gentleman came in to install it. He couldn't have been nicer. He explained more about how to do it. And they were in and out of here within three hours. It was a good experience all the way around with the customer service; with the installation and with the first guy who came out to give me the estimate. Everything was out in the open and upfront.

Stannah Stairlifts has been perfect and it helped with some of our personal reasons. It was convenient for the person using the lift. Their sales representatives were very professional and knowledgeable. Even the installation was nicely done in a fast period of time. The whole process was well-done and I would definitely recommend them for they were great.

My nephew told me that Stannah Stairlifts put a stairlift in over the Orange Historical Society. It was a very good job. It worked good and it didn’t take up a lot of room. I got them, too, and the installation went very well. It took the installers about 5 hours to get it done. My boyfriend uses it and he’s very happy. He said it’s one of the best things that he ever did. I also use it to go upstairs to sleep for the night and without it, I’ll be downstairs all the time.

Personal recommendations and online reviews led us to Stannah. The first time we called them, we thought we should go to their showroom first and see the selections but they strongly recommended that we have their salesperson come to the house. Doug came to the house and he was fabulous. The installers were true professionals and the installation was remarkable. We put the stairlift in to make it easier for my mother when she comes and visits us. She doesn’t have to worry about getting up the stairs. Also, my husband has Parkinson’s and we know he will need it eventually. Overall, Stannah did a good job and I’d recommend them to anyone. They can’t go wrong using it.

I already owned a Stannah stairlift and I put a second one in. They are a good company. From the sales to the order and to the installation, everybody was very easy to do business with. I would recommend them.

I found Stannah Stairlifts quite helpful. I used them 10 years ago as a rental when I broke my foot. Then they came two weeks ago and put in a stairlift now that we're going to keep one. Most of these companies are all the same. It was just that I knew Stannah Stairlifts, I liked them, and I had a good service last time. I enjoyed having the sales rep over here. The installation process took longer than I thought it would since I remember it being shorter last time. But the installer cleaned up after himself, showed me how to use the stairlift again, and left me a lot of materials. Both their sales rep and installer were very nice and very helpful.

My wife’s hips are shot and we got a Stannah stairlift after reading about them online. The salesman came in and he was very pleasant and easy to talk to. I was more than happy with the installation as well. Both the salesman and the guy who installed it were very professional. Stannah was great to work with and we’d have them back any other time if we order another one. My wife likes getting in the stairlift and having to ride it down instead of trying to walk down.

I was investigating stairlifts and I found Stannah Stairlifts on the internet. They were quick to respond, the price was reasonable and I had a rental option. Some of the other places I contacted, I had to buy them outright. The sales rep was great, informative and he went through everything with me. He told me all the different options we had like the six months rental and the option to buy at that point or I could buy it outright.

We had a Stannah Stairlift installed for my parents. The salesperson took the time to explain how the system would work and showed us a video as well as some brochures. He was very informative and answered all our questions. With their reputation and the price of the system, the choice was made. The installers did their work and showed my parents how to run the system. Moreover, they showed me some things to do in terms of maintenance. They were helpful and answered questions as well. The system helps my parents up and down the stairs and it's much easier for them to get around the house. However, we purchased the refurbished chair and it hasn't worked for more than a week. They've had the repair people out three times and they've called on the phone once. They were out last week to repair it and we'll see if it continues working. If they've finally fixed the problem, then we'll be very happy.

My son-in-law had researched Stannah and we had another stairlift provider come in, but Stannah offered more for the money. The other company wanted an extra $1200 to swing around into the living room, one extra turn and Stannah said, "No charge for that". That definitely sold me on it. Everything has been fantastic. I'm very happy with it. The sales rep was excellent, very knowledgeable, friendly and a real gentleman. This is the man that I would like to deal with in any type of transaction. Also, the installation team was very neat, particular and did a beautiful job.

I am very disappointed. Stannah Stairlifts never called back to see if we were happy with the installation. They sold it to us, they came and installed it. That was at least four or five weeks ago. Somebody from the company should have called to say, "Were you satisfied the way they handled the installation?" Nothing. No follow-through. It was like make the sale and run, like a used car salesman, so I was a little taken back by that. The customer never received a follow-up call whether they were happy or not, which is utterly shocking. You don't do business that way. Both installers were very polite gentlemen. One installer was very knowledgeable and very nice but the other one was very young. He was very sweet but he took a ridiculous amount of time and was a little sloppy because I saw nails all over my driveway when I went out from my car. He could have cleaned up a little bit better.

We looked at company reputations and Stannah has a good approval rating. During their sales visit, they seemed to be knowledgeable, they made recommendations and explained every detail. They recommended putting the handrail and setting it more so I had a contractor come out to do that. But there was a small glitch because we have a dropped ceiling downstairs and there was nothing solid to mount it to. So the contractor's recommendation was to mount it on the other side. I called Stannah and their rep, Tony, looked at the pictures again and said that the contractor was absolutely right. Then the installer came and he explained every feature of the stairlift, how to operate it, and the keying. He was only here about four hours so he did a good job. I live upstairs and my sister lives downstairs. She was having some knee problems and the stairlift had taken care of that. Also, the stairlift rides smoothly.

Our neighbors had done a very exhaustive search of stairlifts companies and ended up going with Stannah. We trusted their research and I was told later that Stannah was the best. The sales rep was imaginative and thoughtful about where we wanted to put the stairlifts and how to do them. He did that in an outstanding way. We have three stairlifts and the installer did a great job of installing them.

My mother was falling a lot and she has different health issues. The doctor didn’t want her walking up and down the stairs anymore. I had to do a lot of research because Stannah Stairlifts don’t pop up first in the internet so maybe they can improve on that.but Stannah Stairlifts did a great job. The representative came to estimate and was very professional. The pricing came in exactly as they said it would and the installation went very smoothly in my mother’s home.

I’m 71 and my wife is 66 and we’re both still working every day. We’re capable but it is 15 steps to the main level when we drive into the garage and it’s a pain in the neck on grocery days. We had looked at putting in a dumb waiter and we even looked at putting in an elevator. The elevator was too expensive and the dumb waiter wasn’t structurally feasible for what we wanted. So we put in the stairlift with the forethought that we’re going to need it eventually. We had called a couple of companies and got it down to two. The Stannah Stairlifts salesman was the first one out. He was good and he sold us on the product.

I'm very pleased with Stannah Stairlifts. I like all their features. The installation went very good and I feel very much comfortable and safe with the stairlift. I would recommend them.

I called Acorn once and they wouldn't work with me. I called Stannah Stairlifts because somebody I know has a Stannah, and I'm very happy with it. The salesman was great. He explained everything and worked with me. Also, the installation guy was awesome. He had a problem with one of the PC boards and he had to call, and the other guy came and he delivered the PC board to him within half an hour. He cleaned up after himself, was very friendly and he knew all about the product. He also showed me a couple things and before he left, he showed me how it worked. We sat my wife on it and he went through everything. My wife has had two strokes and the stairlift gets her up and down the stairs. It saves our backs and helps tremendously. It does what it's supposed to do and I couldn’t be happier.

Stannah Stairlifts was the name that stuck in my head over other stairlift providers. The salesman we had, Doug, was very good at explaining the three different types of stairlifts and we were able to pick the right one. The gentleman who came to put the stairlift in took about three hours and cleaned up after the installation. I have it for a month now and it is working very nicely. My mother and I could get up and down the stairs easier with it. She’s in her 80’s and has a hard time with the stairs, and I’m having a bit of a leg problem. I would recommend Stannah very much because we enjoyed the service we got and we've had no problems with their product so far.

Stannah Stairlifts had the features I was looking for. We have a straight stairway and their stairlift had the automatic fold-up thing at the bottom, plus it pivoted at the top. I also liked the idea that they've got the buy back program and they had a competitive price. When the sales reps were here, my wife was comfortable with them. And when the installer was here, he was accurate as far as what he was doing and how long it would take. He told me he would do it in five hours and he did a good job. The stairlift was expensive but when my mom came up for Thanksgiving and she used it, it worked wonderfully. She couldn’t have negotiated the stairs without it.

Stannah has a long history of reliability. I got their stairlift for my spouse and their salesperson was very informative and not pushy. The installation was also done well and efficiently. The installers who came out were knowledgeable and neat. I'm very satisfied with the stairlift and I like that it runs smoothly and quietly. But I’m waiting to see if it holds up over time. I also wish that the chair turned the full 90 degrees when it got upstairs, to face the stairs rather than a slight angle that makes it a little harder for my spouse to get on and off. It’s like an 80-degree angle and, in my mind, it’s a design fault because for someone who’s really handicapped, they need to back up to it. Other than that, I’m happy with my experience. They’re very professional, informative and accurate. I would also highly recommend their product but with an explanation about the seat not turning a full 90 degrees to face the upstairs platform.

I was disappointed during the first time we came up with the price of the Stannah stairlift. Then, instead of having it on the right side, we moved it over to the left side and the price went up $1,000 more and I was also disappointed in that. I didn’t think it was worth that kind of money just because they had to make that curve. However, they haven’t made the curve and there was still a price rise so I wasn't happy with that. But, the installation was fine and they did a good job. The installers were really knowledgeable and they gave me a good explanation of how it works and how to use it. They also cleaned up after they got through. My son and my wife use our Stannah stairlift and so far, it has been working good. But, it's not as smooth as I thought it was going to be.

I have mobility problems especially getting up and down. I go downstairs from the kitchen to my office. The laundry room and my husband's workroom are down there, too. I’m up and down all day long from the first floor to the bottom floor and it became too much for both myself and my husband who's now battling another big problem. We both have leg problems now and I have lower back problems and that’s what prompted us to look at Stannah Stairlifts.

The Stannah Stairlifts sales rep was very good in addressing my problem. However, they could have gotten back to me a little sooner. He said he put a rush on it but it's been a month so I had to call them back. I was disappointed with that. If you’re getting a stairlift that means you need it. Nevertheless, I was very happy with them. Their reps were very nice and the installation team was fine. Their stairlift has good quality although I’ve only ridden it once. I got it for my groceries because I have a bad back and it was a lot to carry the groceries up. So, I don’t really ride the stairlift but my grandchildren do and they love it. I've had it for a month and so far, I have not had any problems with it yet.

I have three floors in the house and Stannah Stairlifts is my second stairlift to another floor which has been there for so long. The salesperson came to measure the stairs and gave me a price that I was happy with. The stairlift was put up by the installers and they demonstrated it for me. They even had me test drive it. They were efficient and did everything they were supposed to do. They cleaned up after themselves as well.

Stannah Stairlifts was recommended to me. I had other stairlift companies here, but I like the way Stannah did their job, although they were expensive. I liked the mechanism and the way they built the stairlift.

My great grandma uses a Stannah Stairlift and she loves it. She likes that it's smooth and that it's easy for her to use. Having the chair in general is a huge help for her, being able to not be so out of breath when she gets to the top of the stairs or the bottom of the stairs. She’s able to have it there to help her when she needs it. It's a great chair for someone to have in their home.

Stannah Stairlifts was recommended to me by several people who had them. When their sales representative came, he looked at my home and figured what was the best thing for my home. He was very thorough in his presentation and explained the whole process to me and all that I would be getting. He assured me that they were a reliable company and they have been around for many years. Their installer was a wonderful man. He came in and went right to work. He was very efficient and good with the situation all around. The stairlift goes up and down without any difficulties. So far, having it in my home helps a great deal since I just came out of the hospital.

My wife needed a stairlift. I wanted somebody to come in and tell her about Stannah Stairlifts. They did but we’re concerned about the cost because it was over $13,000 and we couldn't afford it. I went to the program here in Massachusetts where the state pays for it and talked to a lady who told me what type because I have to make out. They sent a paperwork for me, we put it in and we were okayed for it. She came by and we signed all the papers. The process was seamless.

The Stannah installers were very nice and good. At first I was scared and I had to wait for somebody to plug me in. But I use the chair everyday now and I've gotten used to it.

We’ve known about Stannah for a while and we never even considered other providers because of Stannah’s reputation. The same salesperson, Tony, came out more than once. He was very polite, knowledgeable and helpful in walking us through the ordering process and what exactly we should order. Anytime we called and needed questions answered, whoever answered the phone was accommodating and got our questions answered. If not immediately, then they knew who to go to. The installers were also great and they were very polite. They were very clean and neat. They did a wonderful job instructing us on how to use everything.

We were looking for stairlifts and the person we know said he had gotten a Stannah Stairlift and it worked okay. So we just went off with his recommendation. A guy came in from Stannah. He explained the stairlift process and extolled its virtues. He then measured the floor and gave me a quote. However, I wanted to get a sense of other possibilities. So I have asked another person, who gave me a wider range of quotes. I have two turns to come downstairs on the lift. So the Stannah stair guy said that the best thing for me was a stair that wraps around. I thought that was much more sensible than the guy who gave me a quote for a straight one, the one with one turn so I picked Stannah.

I evaluated all of the stairlift providers based on commentary online and I researched each individually on features and found that there were only two that I was interested in. I went to ask each to come to the house and demonstrate the product and I also went to the Stannah office in Elmsford, New York to see the actual demonstration of the product. Stannah Stairlifts had uniformly good reports back from the people that were using it which was important to me. The inclusionary feature of the automatic foot stand as part of the price rather than as an extra was also important to me. Also, I wanted a smaller profile in the chair and the chair could be purchased with narrow width arms because the person that was using it was a small person.

My wife really needed the stairlift. The lift gives you a chance to quietly think away what you’re going to do on the next platform you hit. In this busy world, between doing this and doing that, you’re always on the run, it gives me about a ten-second pause and they’re pretty refreshing. When we had the Stannah salesman out and he gave us the rundown of the whole thing, there was absolutely no pressure and a lot of choices. It was 100% our decision. There was no pressure to decide to get it from his perspective. I also had a good conversation on the phone with their reps on the other end. We had already talked to Acorn and they would have been good too and I’ve seen their product. My sister in Rhode Island who was older had one of those and it was good. But Stannah Stairlifts simply had a way shape to it that was better for our stairway and less obtrusive so we went with them.

Stannah Stairlifts was recommended by a friend, and they are very good and friendly. The sales representative was courteous, knowledgeable and was able to answer any question. There was only one installer and he was also courteous and he cleaned up after himself. I have heavy breathing when I walk up the stairs but now I don’t have to and I have it easier. Everything is very nice with Stannah Stairlifts but it would also be nice if it can move without me holding it because sometimes when I reach for something, it stops.

We know so much about Stannah Stairlifts and we read the brochure and it looked like something we want to try. They’re also the first ones who called and when the representative came here, he convinced us that the lift was okay so we did it right away. The turnaround lift is more complicated and a lot more expensive so the rep led us to the right one. We got two chairs and each step has its own little chair. The installer was excellent. Installation took a while but he did a good job. He cleaned up and took all the cardboard away. So far, the lift has met everything we need from it. My wife uses it and I’ve not tried it but she says she’s comfortable with it. Her only issue is that she’s a big girl and the seat is a little narrow for her. If they have a version with a wider seat, it may be easier for a bigger person. My wife can’t do stairs, which was a need and Stannah allowed her to be able to get out of the house again. I would recommend Stannah.

Stannah Stairlifts' rep was very pleasant and efficient. He came out when he was supposed to and we made the arrangements. We looked at their reliability, service, and user recommendations. It took the installers four and a half hours to do the job. It's a good product and anyone who needs a stairlift should consider it.

My mother has a spinal fracture. She can walk but it’s difficult for her to lift her legs and go up and down the stairs. She wanted to be able to stay in her own room which is on the second floor. I know Stannah Stairlifts because they advertise more than anybody else and assumed that their quality is better. I grew up believing in getting what you paid for.

I needed a stairlift very quickly and Stannah Stairlifts had everything I needed for going down the cellar. I like it except I'm a little nervous about the footrest. It’s a little fragile because my father was tempted to stand on it and probably if he does, the whole stairlift won’t work. There was some dirt that got in it and it didn’t work. We had to clean it out at the beginning so the footrest seems to be sensitive. Other than that, everything else is great. The sales representatives I’ve interacted with, the actual installation and the clean-up afterward were all very good.

My wife needed a stairlift so I did a research and Stannah Stairlifts seemed like a better company. I went with them and we've had it for about a month and a half now. So far, I'm very satisfied with my decision. Their sales rep was very pleasant, very honest and efficient. He's veered me in the right direction and didn't try to sell me more than I needed. The installer did a very good job. He was very efficient and very pleasant too. I like the ease of use and the comfort of Stannah stairlift. It is high quality and their team was very professional. Stannah is a very positive and excellent company. I was very impressed with the installation and their products. We are very pleased.

The Stannah stairlift was nice and I was very pleased with everything, from the salesman that came to the house, to the installer that did all the work. He was very nice, answered all our questions and showed us how to work everything. It was more of what we were looking for. It had safety issues, but it was good. We've had the stairlift less than a month and I like the whole product. It's great and provides access to the upper-stairs for my husband who has Parkinson’s. It also sits well in my stairway, the size was good and it's comfortable for my husband. It’s much better and easier getting him up the stairs.

We have another stair lift in the house, but the Stannah is a little simpler for our purposes. We chose the simplest one because we don’t use it that often, but we were pleased when we used it. It’s been helpful and without it, there is no other way we could get a person out of the house. Stannah did very well, and we’re satisfied.

I had interviewed several stairlift providers and Stannah offered the best product out there. The sales rep was very courteous, knowledgeable and very professional. He assured me that if anything goes wrong, there would be somebody there to service it. The Stannah stairlift we bought was for my wife and it’s perfect for the straight stair we have. One gentleman came out and handled the installation that took about three and a half hours. He had every tool and he put them back in the identical spot in his case. He was so professional and I admired him. There wasn’t too much to clean up, but whatever was required, he took care of it. He did a great job and the stairlift is working fine.

I bought the Stannah stairlift used from another customer and we had done a little bit of research into the one that she had specifically and felt confident in the style and the quality of it, as well as the price that she was offering to sell it for. Also, she had said that Stannah had serviced it once a year the entire time that she had owned it and that’s really why we purchased this specific one. She also said wonderful things about Stannah in general.

The sales visit was excellent as the salespeople from Stannah were very polite, nice, knowledgeable and answered questions. The installation was marvelous, neat and clean. My family and I love the Stannah stairlift. So far, so good.

The sales rep of Stannah Stairlifts was excellent. He knew what he was doing, answered my questions and was quick. The installer was good and he also knew what he was doing. He did the installation quickly, answered my questions and moved on. The stairlift works and it gets me up and downstairs which is what I need. It runs from the first floor to the basement where all of the mechanical equipment is and I was not able to get down there. Now, I can get down there for the furnace and all the other stuff that’s down there so it makes a big difference. If I haven’t had the stairlift, I’d have to get out of the house. I had an excellent experience with Stannah Stairlifts.

I read about the recalls from the most advertised stair lift, and Stannah Stairlifts is the better. We purchased two of them. We’ve had the first one for three years and we just had the other one put in on October. The sales personnel were extremely pleasant, low-pressure and the nicest people. The installers, the maintenance and staff were also really nice and down-to-earth. I’m very comfortable with them.

I have a very bad balance problem and I bought a Stannah Stairlift as a precautionary measure to prevent me from falling down the stairs. I could go up and down the stairs fine, but very slowly and usually, I crawl up and down. With the stairlift, I can ride in comfort. I've had it for three weeks now and I like it very much. It's very nice and quiet and I like that when you go down and you're coming to a stop, it has a gentle stopping motion rather than just stopping. It also goes a little bit further. The guy who installed it was a very nice guy. He was very knowledgeable and friendly.

Stannah Stairlifts was outstanding in every way. When the family decided that we needed a stairlift, our research showed that there were a couple of firms that we would consider. And Stannah being one of them had a good reputation and they are located fairly close to us here in the Boston, Massachusetts area. I decided to call them to get some information, and it was very productive and I was very satisfied with the person who answered the phone and talked to me about setting up an appointment to have someone come out and look at our situation and also inviting me and my wife to come to their showroom and to look at possibilities. I felt very encouraged.

My wife and I are in our 90s and we needed a stairlift. My daughter researched stairlifts and found Stannah to be the top-quality one. Their sales rep gave us a demonstration at their factory and he was very informative and excellent. Their installation team was young, very knowledgeable and cooperative. The stairlift has worked very well and it was excellently installed. I had felt we dealt with professional people. The stairlift’s measurements were accurate and the base was evidently made in London. Our safety was primarily the issue and the stairlift made going up and down the stairs to the bedroom and any time going to the second floor a lot safer for us. My wife and I both can use it independently. She has Parkinson’s and a pacemaker in her heart, and it’s made me a lot more comfortable with having my wife use it plus it’s made our children more relaxed too. We’ve been satisfied and we're perfectly happy with it.

I heard that Stannah Stairlifts were good so I chose them. Their sales rep answered all my questions and he made suggestions. He also got me the best care for my needs. The installer was also excellent. He was on time, polite, neat and he taught me how to use the stairlift. It has made my life easier and my favorite feature is jetting up the stairs. I was very happy with all the services I received from them, right from the first phone call. I have found them very professional, knowledgeable, courteous and very helpful.

Stannah Stairlifts was a necessity for mobility and we’re very satisfied with our decision to go with them. The sales rep has gone above and beyond and our interaction couldn't be better. We've had the stairlift for a couple of weeks now and I like the fact that it works. Aesthetically, it's nice. It functions well and it's comfortable. I'm happy with everything and I would continue propagating the word of mouth about Stannah Stairlifts. The experience was very good.

My father has a little trouble getting around. We thought getting a stairlift would make it easier for him to go up and down the stairs when he moves back home from assisted living. We went on the internet and checked the reviews, and we came up with Stannah. The salesperson came to the house where the product was installed. He was very good and went over the whole program, the options we had, and all the details. He made clear how everything works and explained the rental versus the purchase versus refurbished. The installer was a nice guy, very polite and cleaned up everything when he left. He took all the boxes and wrappings. He went over the whole process with us to make sure my father understood how it all worked. He also left the manual for us for any information. We're really happy with them.

We have both indoor and outdoor lifts for about 2 years and were satisfied until yesterday when the outdoor chairlift did not work. I telephoned Stannah requesting an urgent repair as my handicapped wife has no other way of leaving the house. I was told a serviceman would get back to me early today, At noon I called again and was told to call back if no one contacted me with 2 hours. At 2:30 I called again and was told the message would again be passed on. It is now 6:30 PM and no one has called.

I've had my Stannah Stairlift for a month and it operates fine. I saw their advertisement in the local newspapers and I've read about them. They seemed pretty reputable. The chair I got is the same but the mechanism they installed in our house is different from what was in their ads. Yet I had no problems at all with the reps and the delivery team. They were very professional. They delivered what they said they would deliver right on time.

I had used Stannah Stairlifts before. Their sales rep was very nice. We had a few installation people here. They were taking pictures because we had some unique designed stairwell. They were all fine, were really attentive and they got done fast. I like that our Stannah stairlift is compact, it doesn't stick out and it's not a big eyesore. My mother moved in with us and she now has access to the upstairs. So, it's good.

Stannah was cheaper than one of the other companies that we looked at, and their stairlift would take you up to the top and then swivel and let you out not on a step, but on the landing. I also felt that the agent who came to measure did much more measuring than the other companies. He had my husband sit and measured his thigh and where it was going to come to. The installation team was good too. They had a little vacuum cleaner to clean up after themselves. My husband broke his leg about three years ago so it's a little difficult for him to manage stairs, and he really appreciates the stairlift. However, we've had workmen out four times because of a wiring problem. Even after three days since it was installed, we had to call the service so I was not happy that we had to keep calling the service people. But when it works, it works very well and we're very satisfied when it does.

I had a nice and relaxed sales meeting with Stannah Stairlifts. They were informative and there was no pressure. They told me what I would get and how much it would be. I also told them that I wanted a motorized seat that would rotate and they gave me the cost for that. When the installer came, he told me how long it would take but he was done a little bit before that. He was also polite and picked up everything after he was done. We tried it multiple times, with people and without people, to make sure it worked and I couldn't be happier. Everything is exactly what they promised.

I was looking for stairlifts and how much they would be. I found inexpensive ones but I had to install them myself so I looked more for the whole package and Stannah Stairlifts had it. They had a really inexpensive model but it's not a model that they produce so they really don't back it up as much so I got the next step up which was already used so it only cost a few dollars more and it's a better model. I was also looking more for the backing and the rental and buy-back options and this one has the buy-back option. My mom lives with me and it's for her to get from the first to the second floor of the house. She has lung cancer and she has shortness of breath a lot so I don't want her going up and down the stairs. Also, she has already fallen down. Luckily, she was towards the bottom so it was only a couple of steps she missed but I don't want to take a chance without any help.

I like Stannah as it had the automatic turning at the top of the stairs and it also had a trade-in or a buyback. The salesman was very good, personable, very pleasant, very professional and knew what he was talking about. Nick, the installer, was very good as well. He was polite and knew what he was doing. We had a little trouble since I was in terrible pain trying to put my feet on the platform, so he took it all apart again. He had a lot of patience with me and stayed until things were better. They touched most of the bases and explained things well. It was a good information. The stairlift has helped me and it has made life a little easier. As time goes by, it'll be more effective.

The Stannah Stairlifts sales rep had to come here three times and everything worked out. The installers came, put the stairlift in, and they seemed very cordial. They were very nice and very professional. I like the way Stannah's rail is constructed. It's giving me an extra handrail to go up the stairs because I don't use the lift all the time. So, it's made going up the stairs a bit easier and the groceries and luggage are a lot lighter. I'm very happy with the whole process and I would definitely recommend Stannah.

I was a little hesitant about the size of the stairs as it was a little narrow. So, I wasn't sure if the stairlift was going to fit. But the rep told us it would. Everything went well with the installation. Getting our grandma up and down the stairs is always a problem. Stannah Stairlifts helped with that situation and having the stairlift definitely made it easier for her to go up and down the stairs.

My father-in-law had dealt with someone in the past who used Stannah Stairlifts. I then googled them and went with them too. The sales representative was excellent. My husband was there when the stair lift installation team came and he was happy with everything. They did a great job putting it in. My mother who uses it is now able to get up and down the stairs, because her bedroom is upstairs, so it's a necessity for our family. Overall, it's a great company and I would highly recommend it.

My husband made a lot of calls to stairlift providers and the stairlift from Stannah Stairlifts was the one that he thought was okay. We decided to get a stairlift from Stannah, but I didn't feel it was worth the investment of purchasing one, so we rented a refurbished stairlift from them. The salesperson came, measured, and gave a suggestion on what side of the wall to put the stairlift on and why. He didn't pressure us, though. One guy came to install and he was very good and efficient, and knew what he was doing. I was impressed that one person did the whole work in just a few hours.

I have Stannah Stairlifts installed for about five weeks now. I have friends who recommended it. Their sales visit was great. I told them my requirement was that it would be easy to install and have it go up from the first floor to the second floor. And it does that. So far, I like the way it goes up and down. I also like that either way, I can get off the chair, turn it so that it's in the right position, put up the arms, and turn off the power for the night. It's great and I'm very happy with it.

I got my mother a stairlift and went with Stannah Stairlifts on the hospital’s recommendation. The sales guy that came to the house was super nice, as was everybody. The installer was great and my mother loved him. The stairlift makes my mother feel independent again and now I don't have to worry about her so much.

I have a medical condition wherein I can’t go up and down the stairs. I went with Stannah Stairlifts because of the warranty. Their rep came out and ran over the difference between buying a new and used stairlift. Because I’m still young, he recommended us buying a new one. He understood my medical needs and got me exactly what I needed. The installer showed me how to use the stairlift. The stairlift helps. I feel safer going up and down the stairs especially if nobody’s home. Everything went smoothly with Stannah Stairlifts and I would recommend them.

I liked the way Stannah Stairlifts presented it. Their sales rep, Barbara, was perfect. She explained everything thoroughly. The chair works very well and it looks better than some of the others. Somehow down the house, it’s a little more trusty-looking and it works great. I like the way it swerves when you get to the top of the step. It’s very comfortable. My husband used it only once before he passed but my mother can’t quaint steps out and it helps. It made life a lot easier.

The sales rep from Stannah Stairlifts did a good job explaining how the chair works and in selling the features of the different models. It's expensive but we got it.

I had heard of Stannah Stairlifts and they seemed to be a very good stairlift provider and very nice and reliable, so I chose them. The sales rep was very helpful and reliable, and I decided on the stairlift that I needed. My interactions with the installation team was fine and the stairlift worked the way it was supposed to work. I'd recommend Stannah Stairlifts.

The interaction with the sales team and the installation of the Stannah stairlift were very good. I like that it takes me up and down. The overall experience with the stairlift was good and it made my life a lot easier.

For a while, my wife was getting so frustrated because she couldn't even go up and down the stairs manually or out in the front of the house anymore, mainly because of her leg that’s bone on bone. So, I got Stannah stairlift so she can lay downstairs and do the laundry. She will fold the laundry if she's feeling up to it and then leaves it there and then I carry it up and put it away when I get home. I am so happy that the way Stannah works for my wife makes my life a lot easier, big time. It makes her feel she's still contributing to the house. This has given her a lot more freedom. She's even used the lift to go downstairs and then using her walker to go for a walk outside in the driveway which she could never do before unless I was with her. Stannah’s really been awesome.

We went to Stannah’s main office right in my neighborhood and we liked it. We didn’t even look at anything else and simply went with it. My mother-in-law has the stairlift and we got one for my mother who’s 94. It’s an outside unit because she could no longer go up and down the steps. She fell back in July and became afraid of falling down the steps. With Stannah I like that she’s able to leave the house again. It was great dealing with them. The installation was perfect. They were on time, quick, and efficient.

I saw that Stannah was a popular and respected chair from the research I had done and it also made a difference that their offices aren't that far from Dover. My dealing with their sales team was a large positive but it was hard for me to keep track of who was who. There were a bunch of different people on the phone and some of them came to my home. It seemed like there were a lot of different moving parts and I'm certainly satisfied with the lift now. The installation team was efficient and effective, and I was delighted that the stairlift was installed promptly. It does what I want it to do and I don't have to struggle to go upstairs in my home.

I am having major issues with a Stairlift I have purchased from Stannah for $12,000. Chair was installed September, 19th... And since the technicians have been here 7 times to remedy the situation without satisfaction. I have no issues with Handicare, the stairlift installer, and maintenance company. They worked very hard installing the chairlift, and changing, and swapping out parts on the chair.

Stannah Stairlifts was the company that I knew of to be honest and the experience had been really great and easy from start to finish. We had the installation done twice and the process was really simple. One was to upgrade and one was because I have an 83-year-old and a three-year-old baby and we accidentally triggered the safety. We actually had our installer back and that morning, we had to go out last minute but he came in and was superb. We use the stairlift once every three days to get her up. It’s for her shower so it’s not a daily thing but she wouldn’t be able to be here without it. The fact that I can disable and re-enable it easily by taking the key out and hiding it is my favorite feature.

At the nursing home, they gave me a listing of stairlifts and I looked it up on the internet and I felt that Stannah Stairlifts was one of the best-rated. The gentleman that sold the stairlift to me was very thorough. He was very polite, and I didn’t feel any pressure. One man came to install it, and he showed me how to work it going up and down about three times. He knew I’ve never done it before so he was very patient with me. I’ve been using the stairlift and I would recommend it.

I did a research on Stannah Stairlifts, and I spoke with one of their salesmen who was knowledgeable about their product. He helped me choose the right stairlift for our needs. The installation team was great. They were courteous and cleaned up after themselves. The stairlift has made it much easier to get my daughter up and down the stairs. Stannah is a great company with a great product.

Stannah had the most to offer and their stairlift had an automatic piece at the top. It also had a seatbelt and a footrest and it was easy to go up and down with the chair. It was, all in all, a much better product. It was more money, but you got what you paid for with it. The salesman that helped me pick the stairlift went through the whole thing, but he was very thorough. They've had a lot of experience and they've been around a long time. He said, "I know this is what you are going to buy." So, we were pretty sure when he left us, but we didn’t want to give him an answer then because we wanted to think about it. The stair is great and the young man that put it in was perfect. He was very professional and he didn’t make a mess. He was a very young guy, but this is all he does and he stayed with us a long time because we're both 83. I think he also stayed a little extra long to be sure we were sure of ourselves. He also went up and down with us enough. The Stannah team did a really good job and we couldn’t be happier.

Stannah only does stairlifts, and I have a friend who is very happy with hers. My interaction with the sales team was good and the installer was wonderful. I like that the stairlift is fully automatic and it improved daily life tremendously.

Stannah Stairlifts was referred by a family member. The sales visit was very good, and the representative was very informative. He was thorough in asking my husband why he needed a stairlift. I like that it is quiet, and my husband no longer dreads the stairs. I'd recommend it.

I'm very happy with Stannah. I went on Google when it was obvious that my husband needed help. I read the reviews and then I talked to a friend who’s an engineer, who knows a lot more about stairlifts than I do and he said that Stannah is the one to get so that’s the one I got. I called Stannah and they sent someone to measure my stairs. We live in a townhouse with two sets of stairs, 13 steps in each one so, the stairlift allowed us to stay where we wanted to stay and it had a lot of effect in our lives. They were easy to deal with and I had a positive experience. I thought it was going to be a big, clunky thing but it was much nicer looking than I thought it was going to be.

Stannah Stairlifts helped a lot with what I needed right now. Their prices were better over other stairlift providers. The sales team were nice. My interaction with the installation team was also very good.

Our previous stairlift was lent to us by a generous guy. It was a Stannah stairlift and he recommended us to the company. He said this is the one and we trusted him so we also bought our own stairlift. It's comfortable and smooth. But my husband was not satisfied that it was installed on the right-hand side where there is an original rail. He said it was supposed to be installed on the left and the sales rep should have recommended the right way to do it when he came over to our home. But he didn't so we wasted a half-foot of space. We can’t ask them to reinstall it because it's an expensive purchase. The one I had before was only $2,000 and this is triple the price. It's a good product though and my father likes it.

I had gone online and did some comparison, and I felt that Stannah Stairlifts was the best. The sales visit was very good. The salesman was very polite and willing to help, and he took the time to answer my questions. I got the stairlift for my mother and it’s perfect for her in getting up and down the stairs. Everything seems fine as of the moment.

Stannah Stairlifts provided A plus service. Their salesperson was really good and their installation guy was fantastic. The one who uses the stairlift is comfortable and satisfied with it. It's helped her get up and down the stairs very easily. She needed two of them and everything is great.

I liked the service that Stannah provides. If something goes wrong, I know that they will be there in a timely manner. Some of the other stairlifts don’t have their own people to fix something and they sub out to subcontractors. I didn’t like that. If something goes wrong on Friday evening, I don’t want to have to wait for an appointment for the following week. I know that Stannah will be there either that night or Saturday. In addition to that, their salesperson was one of the best presenters I had. He was very professional, knew his product, and gave better insights. I also liked how he brought up others’ negatives with nothing specifically against another company and just putting little things in mind. Their installation team was great as well. Two gentlemen came in and put everything together. Everything was great and I would definitely recommend Stannah to anybody.

My mother's Stannah Stairlift is working out well, and she likes it very much. We're very happy with the service Stannah provided. We had an immediate need and they were very responsive. They were out the next day when I called and we had it installed. Their rep was awesome. He not only talked about the stairlift itself. He checked out where we're putting it. And there was a couple of other things that he noticed, just an extra step in the house and other things that he suggested just for added mobility.

I did a lot of research online and spoke to numerous companies. I felt the most comfortable and safe dealing with Stannah. With the other ones, I felt like it was a runaround and there were hidden fees. I had a good visit from the Stannah reps too. As I did all the research, I already saw their video. The reps did their presentation, were very upfront and made it very clear so that there was an understanding of exactly what we were getting, what we were paying for and the cost, which was good. They were helpful with questions and helped with my mom's needs, even with the height of the stairlift as my mom is 4'11.

Stannah Stairlifts had very good reviews while the others we looked at either had reviews that weren’t very good or didn’t have an outdoor stairlift. So, Stannah was the best choice for us. Their rep, Jonathan, explained everything, treated us well and we liked him. The installation went very well too. I have very bad rheumatoid arthritis and with the stairlift, I don’t have to scream in pain anymore when I try to walk down the stairs and outside of the house. But I am a little concerned about the stairlift itself. It says it functions down to 14 degrees above zero, not 14 below, and it’s not always above 14 degrees here in Connecticut. So I want to know what happens when it gets below 14 degrees. All in all, we like them very much and so far, we’re happy with them. It was an excellent experience.

I have two staircases which I still use and I don’t want to lose the ability to go up the stairs so I was holding on and going very slowly. An ad about Stannah Stairlifts appealed to me. The feature that my daughter showed me was that I can put a bundle of laundry on my lap and either go down or up with the stairlift instead of walking on the steps. It’s a fun thing and I’m very pleased with it. Both the rep and the installer knew what they were doing because the stairlift is working very well especially when I feel tired.

Stannah Stairlifts was recommended by a family member who used them in their grandmother's home. They also used them for other installments and residential installments and they were very pleased. Stannah was also $1000 cheaper than the other company that gave me an estimate. The man who installed our stairlift was absolutely wonderful. He explained everything and assured me that he wouldn't make a mess, and he didn't. He had a lot of patience showing me how to work the unit and he was very reassuring that if we need them, they'll be there for us. I would highly recommend Stannah. The stairlift serves its purpose and I am very pleased.

Stannah Stairlifts was considered one of the best so we ordered from them. Their sales rep who came by was very friendly and professional. Their installer was very good as well. We have the stairlift for three weeks now and so far, it's been perfect. It's for my mother who is 94 years old and she is learning how to use it. I’m happy with our experience with this company and I’d recommend them. They were helpful and they made the transaction very easy.

We had three companies out and the seller from Stannah was the most well-versed in what we needed. He understood building and electrical codes and made us more hopeful that they were going to do an expert job with the installation. When you’re dealing with health products for the elderly, you want to make sure you have the best and Stannah Stairlifts struck us as the best. They also had a lot of options that made it easy for us to make the decision to go with them. As the homeowner, I liked that the the installation went very smoothly and only took a half day. None of our time was tied up and the installers were did a professional and clean job. We appreciate the ease of use of the stairlift since we're dealing with an 87-year-old who learned how to use it in about half an hour. Stannah Stairlifts did a great job and sell a great product. We’re very happy with them and I’ve recommended them to my mother who also needed a chairlift.

I had quotes for stairlift from four companies with the best reviews and Stannah Stairlifts gave the best quote. The visit I had from their sales was on time and very personal. It wasn’t just about business, it’s more about connecting with the person who needs the stairlift, talking to them about their needs and position. And the Stannah people will not try to upsell their client. They had three types of chairs and after we told them about the needs they said the bottom chair was more than enough versus other dealers for other companies who will try to make as much money as possible. People who come out and meet with the clients are not third parties, they’re Stannah’s own people. They’re not driven to sell the most expensive one. They’re driven to sell to what is the client’s requirement.

We had a Stannah stairlift when my wife had an operation on her knee. It worked really good, so we decided to talk to them about doing one at my mother’s house in Worcester. And since they are a Massachusetts company, it made it easy to make that decision. The salesman was fabulous. He spoke to my mother in a non-condescending way, and my mother’s 97. He treated her very nicely, and he asked my sister and I questions about what to do. He did a great job of measuring the stairway and he took photographs that he could use on the computer. Everyone I’ve dealt with at Stannah has been exceptional. The installation people were great. Once again, they explained everything to my mother, me and my sister, and then they gave us a phone number in case something happened. And when there was a circuit board failure, they were out to fix it the next day. So, it was great.