Stannah Stairlifts Reviews

I had a stairlift and it was broken. I got another one from Stannah. Everything went fine with the sales visit because the guy, being a salesman, just told me what I wanted to hear. But then when it came the actual time, he couldn't deliver. I needed the chairlift to get from one floor to the other floor. Being 78 years old and with a walker, I definitely needed that chairlift. By me prolonging it another week didn't help anything. The installer finally came a week later, and installed the chairlift. He didn't give me very good directions because I kept having problems with it. It's working fine now. I called the salesman back up again, and then he walked me through it. The machine works very good.

I'm taking care of my 96-year-old mom and we have 15 stairs. Until about three months ago, she could handle it but she can't anymore. I just looked on the internet and I saw Stannah Stairlifts. Their rep did a great presentation and the stairlift folds up great and has the remote button for the seat that comes out. The track is enclosed. It looks pretty good and we've had it, and it's working great.

I purchased a Stannah stairlift for my wife when she was alive. The house we were in only had one bathroom and it was upstairs. She was failing, so I got it for her. She never got to ride it because she turned worse and passed away before she could use it. I moved in with my daughter. They put up an apartment and I have to come up a flight of stairs over the garage. I had to have it reinstalled over here, and the gentleman that came and did it did a good job. I use the stairlift when I have to go out. It's good. I'm used to it. I enjoy it and it helps me immensely.

Stannah was the first thing recommended by the palliative care nurse we're dealing with. Stannah's sales rep and installation crew were fine.

Stannah was reasonably priced and well-reviewed. The installer was exceptional. Everybody was good. We barely use the product. It's for my mother, and she's only come to visit. She hasn't moved in yet. But overall, it seems to be working really well.

The sales visit and installation were both professional, and the latter went quick. The Stannah stairlift is of good quality. We now have a house that allows a person with the impairment to have a bedroom upstairs and come downstairs.

Everything went perfect and exactly as they said it would be. The stair lift went in without a hitch and it works well. It’s in full use right now. I would go with Stannah again.

Stannah installed our stairlift efficiently, and it's working well. Initially, Tony came out to the house. He’s the sales guy. He covered everything. The one thing that surprised me a little bit was that the chair sticks out beyond the frame a little more than I had anticipated. So, its best position is when it's up at the top of the stairs, rather than sitting down at the bottom. It kinda blocks our way a little bit. Given the location of the stairs, I’m not sure if there was any other real alternative. We got the curved model. It started from the inside of the stairs. Quality was good. Stannah has used models, too. I didn't go that way myself but that seemed like an option for somebody who is a little concerned about price.

My husband had a spinal cord injury and my children got a stairlift. The installers were wonderful and the quality of the stairlift is excellent. It's working well and it's fun to play with going up and down.

I was in the need of a stairlift for my mom. Stannah was local and their people showed up when they say they would show up. The salesman was good. The installer was very knowledgeable and cleaned up. Everything was first-class. The stairlift really aided my mother in her recovery and it did exactly what I hoped it would do. But I have to talk to someone because the button that makes the foot lift go up and down doesn't seem to be working. I'm going to need a technician to come out there. Other than that, everything was really good.

The sales visit was very good. The woman was very nice, explained everything to me very well, and didn't try to pressure me. That was very important to me. I want to get the information and then make a decision. Also, the installer was so good. He explained everything very well. I was happy with that. There were features that I liked. The fact that the foot rests, I just have to push a button to get it down so there's no bending over anything, which defeats the purpose of getting it. Also, it turns when I get to the top of the stairs which made me feel safer.

Michelle came, gave her speech, and told us where it could go in the stairs. She measured, took pictures, and told us how much. Then the installation got done in half-day and the installers gave the instruction. The quality of the stairlift is fantastic. It’s running well this short time.

I'm not really satisfied with my chair lift. I don't like the way it's installed. When it comes down to the bottom and it stops, I can’t turn it, so I'm crunched for space in order to get out of it and pick up the footrest. It should be able to turn at the bottom the same way it can be turned at the top. Then the installer took the chair lift right to the top of the stairs. I asked him to take it a little bit further than that so I'm not near there when getting out of the chair. But he didn't do that. I had to turn the chair in order to get out of it. Otherwise, I'll be standing on the top step of the stairs.

My husband and I like being able to have our stairlift and use it. We are elderly and we have problems doing the steps. We're happy with it.

The stairlift was a rental and it was removed about a couple of weeks ago after my husband passed away. When I needed it done, it took at least three phone calls before someone came out.

I went with Stannah based on what they offered and I needed to purchase a stairlift. It wasn't an emergency type purchase like some people do. It was just that my mom was with me and she was having trouble with stairs. We have a second floor, and it was either make the decision to do that or move. I decided to go with the stairlift. The installation was probably one of the easiest installations of anything I've ever had done. I wish I had done it years ago. There was just one person, which I was surprised. He kept to himself. It was quick. We haven't had any issues with it. We opted for a used stairlift that we're renting right now. I was afraid that it was gonna have some issues quality wise, and it's great.

The quality of the stairlift is great. It's everything we expected. It puts my mom's mind at ease. I highly recommend Stannah due to their good customer service and also the quality of the stairlift.

The salesman, Jonathan, is good. The installer was efficient too. He kept doing it and finished it all by himself. The quality is very good and we don't want it to go 15 miles an hour, but the way it is, it's too slow. That's the only thing I don't like about it. I called the salesman and I asked if it could be adjusted and sped up a little. Other than that, it made climbing up and down the stairway easy.

The installation of our Stannah Stairlift was terrific. There were two of them and they were great. They did it very quickly, I was surprised. The whole thing was a positive experience. The stairlift has really been great. It's enabled me to get up and down whenever we felt like it rather than once a day. I like it and I'm very happy with it.

We got a second-hand Stannah stairlift. The cost is very expensive for a brand new one. The installation took over three months. But once the crew came out, they did a fairly good job. The stairlift has made my life a little better. I cannot walk all the time. That’s the reason why we are using the stairlift. But Stannah should have had a strap in it especially for us older people. It's to be more secure.

The sales guy from Stannah was great, very straightforward and simple. There was just a couple of options to go over. It was a painless and positive interaction. The stairlift does what it's supposed to do and works fine. The installation took about a week and it was quicker than we had expected. The experience was a good one.

The salesperson was excellent. The installers were also excellent and they took time to explain. We have a double curve stairlift. It's a very, very good fit to our stairwell. It's easy to use. It's a little slow but that's to be understood because I'm old.

Their customer service was really good. The installer was terrific. He worked nonstop for five hours and he did a great job. I look forward to using it. I like going up and down. It's fun. I feel like I'm in an amusement park. It's everything I imagined and better.

They did very nice precision work. It took a lot longer than I expected though. I don't think my expectations were well managed on installation time. But they did everything I expected. It's pretty pricey, but it does what it says on the tin. The mission was to prevent us from losing living space to a hospital bed and it did that.

I like that Stannah is company-owned, directly with the manufacturer. I also like their price and the quality of the stairlift itself. The installation of our stairlift was great. They did a great job. It's been a pleasant experience.

My brother met with the sales rep because I was still in the rehabilitation center but I met with the installers. There were two young men that spent all day putting the parts together and putting the chairlift in. They were very nice, friendly and helpful. They were great. I got the curved model. It had to be measured and curved. My stairway takes one right angle turn. So far, so good. It works. I like everything about it. My full-bath bathroom and my bedroom is on the second floor and unless there was somebody who's gonna carry me up the stairs, there was no way I was gonna get up there. Before the chairlift was installed, I was having to sleep in the den on the first floor and use the guest bath, which is only the half bath. So having the chairlift was very important.

Within half an hour of me sending an email, we had a callback and then we had an appointment date set up for the same day that the guy came out to the house. So it couldn't have been quicker. The installation went very well. The two guys that were here were very nice and considerate. They worked well. Never having had a stairlift before, I'm surprised at how easy it is to use.

The salesman did a great job. He came, measured and gave me a price. When the stairlift was put in, it didn't take the installers long at all. It's beautiful too. It’s straight right up against the wall and it goes up. I have to wait a while before I can use it though. I'm having therapy and I'm not able to put any weight on my leg yet. Still, all my neighbors love it, especially one of them. I'm in a wheelchair with a walker and they come over because sometimes, I'll need something upstairs.

The people I worked with were very nice. The guy that came up and installed the stairlift did the whole thing in an afternoon. The stairlift has a lot of safety features. Everything's fine.

We liked the product, and Stannah got in touch with us quickly when we inquired about it. Our salesperson, Mo, was fantastic. We weren't due for an install until sometime in March. He called me a week after we ordered it and said that he had an opening where he could get it done in a week. I said, "Sure." The installer was here three hours and he was kind and courteous. We asked him if he wanted something to drink, water or coffee, and he said, "No." He just did his job and he did great. I'm happy with the product completely.

I checked online and asked people that had a stairlift. Most people picked another company, but I went with Stannah. There was something about them. They're five stars and all good reviews. When I called, I got a callback right away and we set up an appointment. The salesman who came called and told me he was 10 minutes out. He was a little early. I said, “No worries, I'm stuck in the house anyway.” When he came, he looked at the house and said it was going to be easy. He recommended things to us because we had to have electric put in before he came back. He was a very nice guy. When he left, he immediately emailed me and sent me a nice note.

Our choice is a stairlift or an elevator. But we couldn't find an elevator that would meet our needs and housing requirements. So we went to the stairlift and Stannah met everything that we needed. The solution was not only satisfactory, but it was economically much better. We went down to the local dealer, and it was an excellent meeting. And then the meeting when Michelle came up to measure was excellent.

I have some crushed nerves in my back and because of my age, they won't operate on them. So, I was having trouble going up and down the stairs. My bathroom’s on the second floor, so I got a straight Stannah stairlift. Their representative was very good, courteous and knowledgeable and the installer was excellent. I love the stairlift. The quality is good. The cost of 150 a month is a little high. But I'm probably only gonna use for the six months anyway. So, right now, it's exactly what I need.

Stannah was the first company that I called and they were very nice people. The representative was very nice, informative, and wasn't pushy. He let me make up my own decision, which was nice. The stairlift was installed inside our home. The installer was from upstate Connecticut and he was a very nice man and very informative. It hasn't been a month since being installed but so far, the stairlift seems to be pretty good and lasting. It makes my life much easier. I just have to do four steps and then the rest comes up easy.

The sales rep of Stannah was very good. I also had no complaints with the installer. He demonstrated it. The quality of the stairlift is very good. However, the product takes a lot of room on our stairs. It'd be nice if the chair was removable.

Stannah Stairlift is a lifesaver. Thank God we have it. My mother had hip surgery and she lives on a high ranch. We wanted to be able to bring her down a full flight of stairs in a safe manner. So far, the quality of the stairlift is good. The rep was also great. He answered all my questions.

I called Stannah and made an appointment. The sales guy did a very good job and everything was left completely clean. We got the straight model and the installation went fine. The installers said the installation was going to take a few hours and it did, and then it was within the period of time that they had said. We have a very large staircase and the stairlift fits very well in it. It's very good quality. The thing I like about it is at nighttime, my husband goes up the stairs and the stairlift will stop there and I can send it downstairs easily.

I looked on the internet and I was looking for somebody that could show me something locally, and I found Stannah had a mini showroom here in Hamden. The salesman and installer were both excellent. The straight stairlift fits very well. The way you have the bottom track retract and extend turned out to be an important thing. We have a very narrow opening at the base of the stairs, and that was a good feature that I discovered after I looked into Stannah. And the fact that it's powered. Some companies, it's a manual device to do the similar equivalent function.

I had three different companies come out, take a look and measure it up, and give me a price and the finer points of their product. All three companies were very professional. Nobody was pushy and everybody was factual. I looked at the features of the Stannah versus the other ones. Stannah was the most expensive of the three but it seemed to be the one that made the most sense so I picked it. I got a straight model. So far, it seems to be 100% fitting the bill, and it's just what I expected. My stairs are adequate when the thing is folded up in a put-away position. You can walk by it like it's not even there.

The installation was top notch from top to bottom. The stairlift is a great piece of equipment. It's enabling my wife to function in the house. Stannah is a great company.

We had an excellent sales rep from Stannah. We got a straight chairlift and the installation impressed me. The service person was very polite and clean. He never left a speck of dirt anywhere when he was done. From what other people have told me, the other brands are nowhere near as nice as this Stannah. And if you order from one certain company, they don't install. You have to hire an installer besides the cost of the chairlift.

Stannah was a little high but they seemed to be a well-represented company. It wasn't a fly-by-night thing and they were very honest people. Their sales rep was great. In the installation was a one-man team and that person did well. But he had some issues with the gearing. It makes a slight noise. I'll have to call him back and try to set up an appointment to get that readjusted. Other than that, everything about the chairlift is pretty much automatic and the chairlift seems to be of pretty high quality.

I needed a stairlift for my mom. She had a knee replacement surgery two years back and she has issues with climbing upstairs. We have Stannah and it's fine. The installer took a bit of time but he did the job well. It's just that there was a thing that was attached at the time of installation which was not so tightly attached so that keeps on falling and the armrest has been falling.

The guy from Stannah was awesome. He walked me through everything. The installer was good and he didn't leave a mess. He showed us how to use the stairlift. It's good quality and I like it. It makes it easier for my grandmother to get up and down. Also, it’s not in the way. It just helps her.

The Stannah Stairlift works. It looks nice and fits perfectly. The people that installed it were perfect. They did everything quickly and clean.

The Stannah representative and the installers were very professional. The straight stairlift we've got works fine.

The sales rep from Stannah was great. I love her. The installer knows his job and he was courteous. He also explained stuff. The straight stairlift is great and it fits good. We are preparing it for my daughter. She's not here yet but my other daughter has used it to carry clothes upstairs. The quality is good.

A relative of mine had a stairlift in their house and had recommended it. The people from Stannah installed it first. Then they took it out of my relative's house and installed it over here. It was very good. So far, the quality has been so good.

The installation of our Stannah Stairlift was excellent. One man did it all. The quality of the stairlift seems to be fine. I like that the stairlift saves my breath. When I go to the top of the stairs, I can still breathe. It would be nice if I could shut my downstairs door going up, but the way it works, I can't. So, they had to take the door off. The door would have been in the way, but it's fine.

My husband was unhappy because the sales rep of Stannah never told him that there was a discount coupon available. But their warranty process was a lot better than others. I'm also glad that the stairlift is there. The whole thing is my favorite feature.

The installer told me that it would take about five hours for the installation but it took way over that, about eight hours. But the quality of the stairlift's been good. I haven't had any issues with it. I originally bought the less expensive chair, but I found it too obtrusive in my small stairway. So then I upgraded to a folding chair. It's still obtrusive in the stairway. But we're dealing with it.

I talked with the installer briefly and he seemed knowledgeable and a nice kid. Seeing parts of the stairlift being installed right before my eyes, it appeared to be a quality system that he was putting in. I didn't see the final product other than through some pictures. But it sounds like it's fulfilling my tenant's need. She's enjoying it now being able to get from first floor to second floor.

My wife broke her leg about five years ago. We live in a two story cape so there was no way to get her upstairs. So I went online searching for stairlifts and Stannah was the better chair to buy so we purchased it. Subsequently, this summer, she tripped and fell and broke the same leg upstairs. So while she was able to get up and down through the house with a stairlift, she was unable to get from the landing to the garage floor to get into the car. We were just using a ramp system. So now that she's walking again, we decided to get a second chair from Stannah.

We like that Stannah is based locally and provides support if the stairlift breaks. I looked at another stairlift that’s comparable, but they're based out of Florida. My experience with the sales agent of Stannah was very pleasant. The sales agent was very nice and very informative. The installation guy was great too. They installed it in 24 hours. The stairlift fits in fine in the stairwell. It's reliable and the quality is very good. It hasn't given us any problems. My wife's comfortable on it, so that's an important thing.

I needed the stairlift so I could get out of the house. The installation was very nice. They finished in not even two hours. The stairlift is very nice too.

They asked us about the installation and where the stairlift was going to be. Then they came out and recommended the model that we need to install. We initially picked an older model but they recommended a new one because it saved more place. We got the straight model and my mother is okay with it. Sometimes, it tends to reset a little bit, which she was going to call the company at some point about that. She sends it down after going up for the night because there’s more room on the base of the staircase. But it wouldn’t come back up again. So it has to have somebody open the door and hit one of the buttons. Then it resets itself and it moves. It happened twice out of a month of operation now. But other than that, everything went smooth.

I was impressed with the rep of Stannah. He seemed like a very honest and very capable person. He didn't push. He didn't give me any pressure to buy, he just gave me the facts. The stairlift fits very well. The thing was very smooth for the first day or two. Then for some reason, it developed this shaking as I went up to certain parts of the stairs. It was not slipping, but it felt like it should be tighter. I'm just afraid that it might strip that track.

The sales visit from Stannah and the installation were very good. The only reason I had to call them was that we didn't get a payment book. Other than that, the quality of the stairlift has been good, so far. The straight stairlift fits all right into the stairwell. If you put the arms and chair up, the space fine. I don't have to go up and down steps all day long with it.

I wanted to get the steel rail for the Stannah Stairlift that is like an anodized color. I asked the installer and the salesperson if he had one piece of it as a sample because the white stanchions that hold the rail in place are unattractive. This is because I have a body shop that does car repairs and they can match the color to be able to get me paint so I can paint the white stanchions to blend in with the rail. The rail would be less pronounced as it disappears into brown very nicely whereas white kinda says "Here I am". Also, the stairlift takes away some of the exercise we need in this COVID problem. Still, it's almost like an amusement park right. But, instead of beep, beep, beep, it should have something more like a merry-go-round music to it. Other than that, we're very very happy with the stairlift. It goes up and down the way it's supposed to. The installer was very thorough and intent on making sure that everything functioned correctly and was in place. He did a very good job. I'd definitely recommend Stannah to a friend.

Stannah's rep knew their product and he wasn't pushy. The installer was a nice guy and he got ours installed very quickly. We like the latch thing coming down to the floor instead of having to go around the corner for the chair. We've had a very good experience with Stannah.

Originally, I was told that the installation would take four to five hours. Instead, it took six or seven. I purchased a chair with a power swivel but the gentleman who installed said there was an issue with the power swivel. The chair as is didn't have it. There is an appointment upcoming this Tuesday but I had to follow up on that. The company was not proactive in following up and letting me know a timetable when the power swivel could be installed. It took weeks to do that and I had to call them at least six times. Other than that, the installers were great. The stairlift has been working fine.

My husband has inability to use the stairs. We got a straight indoor stairlift from Stannah and it fits beautifully in our home. The installer was absolutely great. We like the ease with which it operates. The stairlift has enabled my husband to maintain his bedroom on the second floor. We had a very smooth experience with Stannah.

The sales visit and installation of our stairlift went fine. One guy came to install it and he took about three hours. He did a great job and it's very sturdy. When he was done, he showed me how it works. It's not in the way at all and we've been able to use it. We like the way it turns. When my mother gets up to the top of the step, she can lift the handle up, turn her body and it sets her right on the top landing. It also has a remote at the top and at the bottom which is very good. If the stairlift stays up, my mother forgets we can remotely bring it down also. It works very well.

Everything about Stannah's rep was professional and great. Also, we liked their installers very much. My mother has been very happy with her stairlift. It's easy, comfortable, and sturdy. She likes everything about it.

As far as we're concerned, there is no other stairlift. For years, we were saying, “We need to get a Stannah stairlift.” With COVID, my interaction with the sales rep was very brief. He wasn't here longer than five minutes and I already had my mind made up anyway, so there was no selling. Installation was seamless as well. I have a straight stairlift and I'm absolutely happy with it. It's perfect. It's made life easier too. It takes 51 seconds from the first floor to the second and that's all we needed. Stannah is a great company. They make sure that everything is to your liking from start to finish and they're very COVID-cautious. I have also recommended them to my friends, but unfortunately, they don't think they need it yet.

My wife got a disability, so we needed the stairlift together. I looked around and found Stannah. We called them, booked the installation, and we were done. Stannah installed the stairlift back in November. There is one thing that they didn't install, which is a door closer. The guy said he would be back, but it has been quite a few weeks. Other than that, the thing works fine. I’d recommend Stannah.

When the rep came, I was working and had to answer phone calls so I really rushed him. But he was wonderful about getting me the information in an abbreviated way. The fellow who came to install the four-stair lift was fabulous. He took his time, explained everything, and showed us how to work it. He answered every question we had and gave us resources if we had questions going forward. We love the stairlift. We also have an Acorn but I like the Stannah way better. I'm satisfied. It made things easier for us to access our whole home. We have an elevated living room, so with the stairlift, the woman who lives with us can now be inclusive and kind of participate in the things we all do. So it's a really nice feature to have that ability for her.

A friend of ours did some research. My wife asked her to do some research and it was good. And she read an article in the Daily News. So, Stannah's publicity is working. The install team was efficient, fast, left without leaving a mark around the work when found. So, very neat on the worksite too, which is always nice. The stairlift was expensive, but I couldn't make the stairs anymore. It's a good piece of equipment. However, I would like the stairlift to be a little faster. You crawl up the stairs on its seat. But it's very smooth. A couple of boys live upstairs. They love to ride it and play with it. I would recommend to anyone who needs it that that is a proper and appropriate help, and quiet, a pleasure to go up and go down. It's nice when things do what they are supposed to.

A friend of ours had already used Stannah. It's wonderful. The people who put it in were great, the stairlift works, and everything is great. We've had very good experience with the stairlift. My friend was absolutely right in doing so, and I’m very pleased.

Stannah's rep was a nice guy. He explained to us how the stairlift works. It's very convenient for us now.

I like the construction of the Stannah Stairlifts. Their rep presented the options to us and it was very professional. When I decided to go, they took really professional measurements to assure that when they built the rails, it would fit into my stairs. The people that did the installation were excellent. I have a height and distance restriction on my stairs. So the lift I've selected allows me to use the lift if I want to use it because I'm a big man. The stairlift is well constructed and fits our staircase. It's curved and it makes a 180 turn at the bottom of the stairs and a 90-degree turn at the top, runs along the railing. It’s an excellent product and I totally recommend it.

My family member recently came home after being hospitalized for some time. We wanted some assistance with her getting upstairs to her bathroom and her bedroom without the strain on her back. The salesperson gave me various options and made suggestions based on what was needed. He measured our area and gave us more suggestions on what he thought, and then I made a decision. The installation team was very professional. They knew the work, they came on time, and it seemed like a seamless installation. The guy gave a demonstration. He also gave me more information about me being able to call to get another demonstration and training for my family member so that she and her home aide would be able to utilize the product. The quality of the stairlift is very good. It's an asset and a great investment in the home.

Stannah Stairlifts did a good job.

It’s difficult for my mom to go up and down the stairs. We purchased a Stannah stairlift and the interaction with their sales rep was pretty good although somehow, we miscommunicated at one point. We wanted the lift to be able to park at a different location. But I didn't know the modular one does not allow the chair to be placed at a different location. Because of that, my dad had to go around it when he parked downstairs or upstairs, and sometimes it’s not convenient. Other than that, everything else works fine. We have the stairlift in the house and ours has a 90-degree bend. The stairlift works pretty well and the quality is fine. My mom is using it and she doesn't have any complaints so far.

We needed a stairlift for my mother who is 88 years old and had a knee replacement surgery. We wanted her to be able to go from her living room area to an upper floor where her bedroom was. We did a lot of research and Stannah had the best reviews. We went to their location here in Massachusetts and experienced it in their showroom. They came to the home to first look at the staircase that we wanted to put it on and gave us an estimate of the cost. When we decided we were going to install it, they came back to do measurements. Everything went very smoothly and timely. Everything they said happened when they said it would and how it would.

We had a very good sales rep when we got our chairlift. I have four herniated discs and my wife had multiple back surgeries. The chairlift has been wonderful and helps quite a bit. I thought it was a lot of money but it really was worth everything. We're happy to have it. We have a house that's huge and has three stories. We have stairs that go up to the second floor to our bedroom. The chairlift makes things so much easier. But I'm wondering if we can make the chairlift a little faster. It's like, “Plak-plak-plak” going up the stairs!

My husband broke his leg and his wrist and he couldn't make it up the steps so we're renting the stairlift for six months. The sales visit was fine and guy who installed was very good. Having the stairlift, I'm not concerned about my husband going up and down the steps. I can also put my heavy laundry on it and send it upstairs. It's easy to use and convenient. It's what I expected.

Our stairlift from Stannah is doing exactly what it's supposed to do. It's moving my wife from point A to point B and back again. I went on the internet, and I wasn't even sure because we were looking for something temporary. And I wasn't sure if there was such an animal, and we'd find out at least with Stannah, you can rent a staircase for a minimum of six months, which we did. We were happy with that. In fact, yesterday, for the first time, just to play it on the safe side, I shut the power off in fear of maybe during the night, we might lose power, and I didn't want to drain the battery. But we did not. I turned the switch on in the morning and my wife’s been using it with no problems at all.

I got a Stannah stairlift for my grandparents. I went online and somebody called, and I just scheduled for them to come out to give a quote. We got a straight stairlift. The installer took a very long time. He was there for about eight hours. Apparently they gave him the wrong equipment for the chair. He was a nice guy, but he was there for a long time. He did demonstrate how to work the lift.

They were very good during the installation and the stairlift is working good. It's helped the person who needs to get in and out of the house. If anyone has somebody who needs to be able to get up and down the stairs, this a good product to go with.

The experience with Stannah was good. The man that came the first time and the other one when I added the swing around were very nice. However, there's this little hump that happens once in a while and they said to not worry about it. The cost was 4,500 then another $500. I thought that other $500 would have made it easier for me to turn around but I have to still move my leg to get upstairs. For $500, it would have been better if it would have turned more to the left when you get to the top instead of me having to move my leg. That was the most difficult part and that was what I was disappointed in. I could have done it manually and I didn’t have to spend another $500. The guy explained it to me and I thought it was going to come all the way around then all I had to do was lift myself up.

The installation was good. The installer was very nice, clean and quiet. He did it quickly. We've used the stairlift quite a few times to make sure it works and it's absolutely fine. We're very happy with it. The design is very well thought out. There are a lot of clever little features in it that make a lot of sense. I also like the fact that it runs on batteries. The guy said it can do 20 or 30 cycles so even if your power's out for a couple of days, you could get up and down the stairs.

The salesperson was good though there was a little delay in the office. The installer was good too. He was very efficient and a pleasure to talk to. Everything was neatly and nicely done. The stairlift works well when I use it but I wish it was a little faster.

We had a stairlift in our previous house and we recently moved that's why we purchased another one. We decided on using Stannah and the sales representative was very good. The installation didn't go that great at first. The guy installed it too far away from the wall so the whole stairway was almost used up by the stairlift. You couldn't get by. But they did come back within a couple of days and fix it. I'm probably getting another one for the outside stairs.

The stairlift is good for somebody who is trying to help themselves. My patient gets in it and it's very user-friendly for her. She hasn’t had any complications with it. She needs the stairlift to go up and down the stairs, to move her better in her home. It fits her perfectly. There’s still room to maneuver for people like me that’s helping her. It’s wonderful and is the best option for her. When she’s a little lower on the energy side, we’re able to help her with the remote on the wall.

The commissioners at Stony Point Fire Department mentioned Stannah and we went with it. The rep was very nice, very quick and clean. You wouldn't have known anybody was in the house except for the device. He did mention where we wanted the cord and you couldn’t even tell there is a cord there. There was some kind of a device he put around the corner to shadow the cord. He was super and made my mother comfortable. It was a pleasure. My mother who is 98 loves everything about the stairlift. The first time she got on it, he showed her what to do and she was up and down in no time. Thanks to Stannah helping the elderly and working things out.

A friend had a stairlift and he recommended it to me. The sales guy handled it very well and they were perfect during the installation. I've only had the stairlift a month but it has been fantastic.

Stannah was substantially more expensive but their service after the sale got really high marks. The whole reason you buy a stairlift is so it works. If for some reason it doesn't, then you need someone to get out there and fix it. Their reviews were stellar. Acorn and a couple of the others didn't get great reviews on service that's why we picked Stannah.

I would recommend Stannah. The rep was very nice. We had an appointment and she came over and explained everything. The installers were very professional, very timely, and very thorough. They did an excellent job. I'm very happy with our Stannah stairlift. It works well. It's fast and easy. It's made it easy for my wife to go up and down the stairs.

They were good people. They answered my questions and came as expected. The guy was always responsive. He answered my questions even though I didn’t think it was always correct. He was probably correct in what he could provide and I didn't get the answer that I wanted always but I understood. He did answer me truthfully as he knew it. The price was a little higher than their competitors but the quality was as expected. It's been a tremendous help for me because of my legs. However, the stairlift barely fits in the stairwell. I also wish it would turn to a complete 90-degree angle when it reaches the top of the stairs. I've never gotten over paranoia of getting on it to come back down.

We got a stairlift because my wife cannot go up steps. Stannah did good during the sales and installation.

My father-in-law is 81 years old. We got an indoor stairlift from Stannah. The sales rep was great. Right now, the stairlift is just around the stairs and midway. But it works. The only thing is they could make some controls a little bit easier, and put some little directions on the thing itself instead of having to find a booklet. Because when I got home, my brother-in-law who installed it couldn't explain how to use it. So, I did the trial-and-error part. It would have been a hell of a lot easier if there was a little notation thing written on this side of it or something that you could just, “Oh, there it is. That's how you use it.”

My significant other and I are both in our late 60s and neither one of us is well-adapted to a flight of stairs. We couldn't go on a vacation this year because the cruises all got canceled so I bought a stairlift. I had four different companies picked out. The salesperson for Stannah was a sweetheart and I liked her. She did her job wonderfully. I spent half of my life in sales so I can appreciate a good salesperson. We got the straight stairlift and it works great. Overall, I'm pretty happy with it. The chair itself is a little cheesy but the mechanism seems fine. And although we had to make one service call, that was okay. They took care of it as promised. I’m a satisfied customer.

My wife and I live in a two-storey Cape Cod, and it’s getting more and more difficult to go to the basement or go up the stairs to retire for the day. We talked about getting a stairlift rather than move which will still allow us to remain in the home we love. Everything with Stannah Stairlifts worked from day one. The team during the installation was very good. They're a young man and an older man. They were very helpful and accommodating. Stannah Stairlifts is very good. I’d give them a high recommendation. I called and left a message and they promptly returned the call. My inquiry was about any way of having the stairlift go a little faster and the answer was, unfortunately, no. The stairlift seems a little slow but they have to conform to their safety requirements.

We had a company come in but we weren’t happy with their proposal with how things would be fitted. We heard of Stannah previously, so we decided to give them a shot. They came in, they did their assessments and it fitted more in line with what we were thinking would be needed. They were comparable prices as well. The reps were all very polite and professional. They listened to our needs and they made constructive suggestions. They had to do some additional measuring at one point. They double-checked everything and it all went smoothly, from the guy who came out to do the original first lot of measuring up to the guys coming in to do the final fit. We've managed to get it to fit into our house well because both our staircases are not a straight-run standard staircase.

Everything that Stannah Stairlifts said, they did. Purchasing was easy and the fellow who sold it to us installed it for 15 years before he started to sell, so he was very knowledgeable of the product. For the installation, they came on the day they said they were going to come and at that time, they sent three guys to install the stairlift. We got sort of the deluxe package and it took them three hours to install it. But it looks exactly like the drawing we saw, before they sent it over to be built. And it runs smoothly. We've had no problems with it and we like it.

l was getting out of breath going up the stairs so I decided to get a stairlift. I bought a stairlift from Stanna once before for a friend so he could go up to his bedroom. This time, we did it on the phone and they explained things very well. They had three levels, the cheap one, middle one, and the expensive one. I took the middle one. The installer's name was Eric and he was excellent. He taught me everything. I love the stairlift. It's straight. I thought the stairlift would be very awkward looking on the stairs, but it blends right in. Also, I really enjoy it. It seems to be well-built and very quiet.

I got a stairlift due to my father's needs. The sales rep from Stannah was a little misleading though. On the day of installation, we found out that a few things that he had said weren't exactly true. But the way he represented himself and the company were great. The installers did do a demonstration. I rode it. My mom rode it. They were great. Cost is always never what anybody like. But the quality of the chair, its purpose and how much it helps my father is above and beyond any cost. He likes that he can control it himself with that little handpiece. I would definitely recommend Stannah to anybody who's looking for something like that. I would tell them that the way that it's installed is great. It's not something that needs to be wired. It's comfortable. It's easy to use. It's simply understood. It comes with the remotes, too.

My partner had a stroke so we needed to have some help getting up the stairs. We went with Stannah because they were cheaper and their stairlift has the sleeker look to it. The sales guy was not so great. He was kind of vague about the timeline, what was gonna happen and how it was gonna happen. He also had the information wrong. He discouraged us from getting it because he didn't think it was gonna be possible to do when it was very possible. He also said that he couldn't do any of the stuff related to the permit guy. When we got the permit guy for the town, he said, "We usually go through the sales guy, not through you.” It was very confusing about who was supposed to get the permit and how that was supposed to happen.

I’ve had the Stannah stairlift for two or three weeks and I’ve already had three service calls on it which I’m not happy about. It stopped working at night. Another time, it stopped working. The man told me when he came that the second time, there was a fuse that wasn’t put out when it was put together at the factory. They got it fixed.

I have a heart condition and I have no real energy. We have 14 stairs and I do three at a time. When I get to the ninth step, I would be out of gas. So, I needed a stairlift. A friend of ours bought one from the sales rep we got it from and I asked if they got the 250 bucks for referring Stannah to us. That’s the only thing that the company said they were gonna do and didn’t. Two guys came for the installation and spent about a day. One did upstairs and the other did downstairs. It went along very well. I tend to buy the most expensive and two of them said that the most expensive chair wouldn't fit into my circumstances. So, we took their word for it and the chair we got was very adequate.

My mother has a two-storey house and I wanted to make sure she could stay in there. She's 87. It was a one-man job and the guy who came out was good. The stairlift is as advertised. It looks very nice and durable. It just costs a little bit more than I thought, but that's okay. Everything happened quickly and professionally. Stannah is a good company to deal with.

I found Stannah online ‘cause I looked at different ones. The salesman was very informative and friendly. He went straight to the whole process and what it would be like. He knew exactly what I could do, which was very helpful. It was good. I also liked the reviews they had compared to another one that I was considering, so I decided to go with Stannah. I have the straight one and it fits fine. The installer did a good job. He cleaned up afterwards too. The installer rode it a little bit so I could see. That was important 'cause I've never taken a ride on a stairlift and I was nervous about riding it for the first time. He was understanding about that.

Derek, the installer, was very nice. I got a stairlift to get up and down my stairs and it looks excellent. I only have a bathroom upstairs and that was one of the reasons why I decided to have it installed. A friend has had a stairlift for several years when she had to have a hip replacement and she recommended Stannah. It goes up and down. That’s the best.

I purchased a stairlift for my aunt who is just out of the hospital with a hip replacement, and she's 89. I called a couple of companies, and I liked the idea that Stannah is family owned and has been in business for over 100 years. When I spoke to them, I liked what they had to say about the warranty and one of the biggest things was that if we no longer needed the stairlift, we could get it prorated and they would take it out. Not that I plan to do that, but it was nice to know I could if I had to.

I was gonna write Stannah a thank you note, but we never got around to it. I've been having problems with my legs for a while. Going down was fine, but it took me a while to get upstairs. We got a stairlift and I love it. I love the fact that I go out more because when I come home, I know I don't have to climb those stairs. It's wonderful. I couldn't ask for anybody nicer or better than the person that came out to the house and talked about it as well.

My straight Stannah Stairlift has been excellent. It fits perfectly and has been a godsend thus far.

I looked up Stannah on the internet and then someone came out and made a full presentation. Then, the installers came and the installation was very professional. My wife was still in the hospital at the time and the installer had me ride the stairlift up and down. I understood how it actually worked. I had a problem with the chair and I called them in. The following day, they were here and repaired it. And there was no charge. The stairlift fits within the house very well and we're very happy with it. My wife is the one that uses it and it makes things a lot easier for her because she can get up and down the stairs. It's very easy to operate.

We found a "used" Stannah Stairlift on Craig's list for friends who desperately needed a stairlift. It appeared to be in good condition. My husband has installed at least 4 of a variety of stairlifts for friends with no problem. A contact assembly was broken. Thought we could just buy the replacement part. We called the USA Stannah # on the internet. We were told we couldn't buy parts. Had to call a local number for service. Called Syracuse Elevator and were told that if they didn't install it, they wouldn't service it. So all we need is a new contact assembly and we have no way to repair this. Would NEVER recommend Stannah Stairlifts to anyone.

A gentleman from Stannah Stairlifts came and he had all the information and pictures from the company. He examined our stairs and knew their product would work. Their offer was reasonable and I went with them. Their installer did a fine job installing our straight stairlift between our basement and the first floor. However, when we have a party, it's gonna be very difficult for a person passing drinks to get past the chair at the bottom of our stairs. I wish I could take that chair off and put it back on. Still, the seat can be used as a dumbwaiter. I can put stuff on the seat and send it down. Alternatively, I can carry stuff on my lap and ride the chairlift down as well. The quality of the stairlift is fine and it fits its purpose. This is a perfect product.

My daughter who helped me get my stairlift went to Stannah's factory and saw how the products were being made and how they worked. We went with Stannah and the rep we worked with was excellent. We got a straight chairlift from them and it fits very well. There's still room to walk up and down with the chairlift there. It's very convenient, efficient and it's nice and quiet.

Everything was perfect during Stannah's sales visit with us. Their installer did a very good job putting in the straight stairlift we got from them. The stairlift is of very good quality and the price was just right. It makes it easier for my 80-year-old mother.

My wife has Alzheimer's and her ability to walk and climb stairs is impaired. We looked for a way to help the situation and solicited ideas from two possible stairlift providers. I favored Stannah and the person who came to discuss what could be done presented me with a better plan and information which indicated a superior product. We went with them and their installer arrived on time. He put our curved stairlift in within a day and in a location that continues to give us access to our stairs. The remote control feature has been the most useful so far. Overall, the product is robust and reliable. We've had a positive experience with Stannah and they have been very helpful. The installation went smoothly and their product does as advertised.

My mom couldn't get up the stairs in her house. Then I had read a lot of good reviews about Stannah. The sales representative that came out was very good and nice. My mom likes everything about the stairlift. It's really working great and we love it.

My husband has not been outside the house for over a year because he couldn't get down the steps. He was a prisoner in our own home. We even had to cancel all the doctor appointments. Then COVID hit. I looked on the internet to try to find someone that could come to meet our needs. We had another company before that gave us an estimate for the stairlift, but we didn't follow through with it because it was very expensive, although we needed to have it done. Stannah Stairlifts is still very expensive. They came out and so far, have been meeting our needs. He's able to go to the doctors’ offices now. Although with COVID, there really isn't any place to go, but at least I can get him into the chair and down the steps, then transfer him from the stairlift into the wheelchair to get him to the vehicle, so that we can at least go for a ride and get some fresh air.

Stannah sent the person who’d do the estimate to the house. We just love the service, so we put the stairlift right away. The installation team was perfect. The gentlemen explained to me and my father everything and how everything worked. It has two curves and I like that feature. It’s been a big change for my father. That was the best company ever. It's a great service.

I have a really bad hip. The lady came and she was very thorough. She explained everything and we finished up in one sales call. I'd give her business card for people to call her. The installer knew what he was doing. He was in and out in a short period of time. I like that I don't have to walk upstairs with Stannah Stairlift. It is a little bit narrow, but that's not the stairlift’s fault. It works and we managed to store it where it’s out of the way.

We had a stairlift before and we purchased it used. We spent 200 bucks on it and we couldn't find anyone to come out and service it at that point. We decided to get a new one. So we shopped multiple vendors and Stannah was the one she picked. The sales rep knew what he was talking about and he was able to answer all the questions. So we were really, really satisfied. One guy did the installation but it went really well. Everything was installed in one afternoon.

My experience with using the stairlift has been good.

My mom was having problems getting up the stairs so we thought the stairlift would be a good idea. I was there when they installed it and they were very helpful. It was a very simple process. The installer was great. It took him a while, but he was very professional and polite. He wore a mask. He was very independent. He did what he had to do and there was no mess. Then he explained to me in detail how to use it, which was helpful. I would recommend them highly. I like the fact that it turns when you get to the top of the stairs because it makes it easier to get out.

The night before Valentine's Day, I managed to fall down a very steep flight of stairs and wound up with a broken neck. So, everybody made a decision that I was not gonna climb stairs anymore. I stayed in our first floor apartment where our niece is living while she goes to school. Then I moved back up to the second floor the day after the stairlift was installed. It fits into my new lifestyle very well. I was shown how to use it after they were done. My husband interacted with the installers and found it very satisfactory.

My mom is not able to go down the stairs so we decided to purchase a stairlift. The Stannah sales rep was very good and understandable. We had a straight indoor stairlift installed and it is smooth to ride and easy to use.

My wife has problems walking and we live in a split-level ranch house. It was very difficult for her to go downstairs and upstairs. I did some research about chairlifts and I called a few places and got prices. It seems that other brands are made in other countries and I decided to go with Stannah. I bought a chair and they installed it right away. The person who came to install it was very well-trained, very knowledgeable, and showed us how to use it. We bought it in June and my wife used that chair for a month. Unfortunately, she passed away in July. But we were very happy with the few times that we used the chair to get to the hospital. It was solid and good with well-built instruments. I'm an engineer and I could see that it was a well-put chair. Also, it was very smooth and easy to operate with the platform for the feet.

I was looking around for a chairlift and I came across the Stannah name. I did a little research and they responded very well to me. Their sales reps were very accommodating and came to the house and talked to me, whereas some of the others just had me describe the situation and never came to the house. I got two straight stairlifts and they fit in nicely in my home. My wife isn't happy with them because she doesn't like the looks, but they're doing fine. When they were installed, the installers did their work promptly and got the job done. They demonstrated how to use it once and I got it right away. So far, my stairlifts are working well and I'm very happy. They do the job and that was what I needed. I feel a little older because I have to use one, but other than that, I have no problem.

My wife had just come back from the hospital, and she had breathing problems requiring oxygen. My legs are more or less out of order, and I found getting upstairs to be very difficult. We decided to get a stairlift. We liked Stannah's salesperson and we heard good recommendations about the company. The installation was very good and very quick. We got a straight stairlift. It works. The price was a bit high, but the quality is good.

My wife is disabled and she can't climb stairs. I have three stairlifts. One is outside, one goes from the first floor down into the sunken living room, and another goes from the first floor to the second floor. They've been wonderful and the cost is reasonable. But for some reason, I cannot find the two controls that control the outside stairlift.

We have a good experience with our Stannah stairlift. It works okay. My husband is able to move and transfer to the second floor to the first floor. It’s good for him. We got the straight stailift and it fits very well in our home. Its quality is the highest. The installation team was excellent. They showed to my husband how to use it, and he's happy. It was for him because he cannot walk upstairs and downstairs. He cannot use stairs to walk.

I have arthritis, and that makes it difficult in the knees to go up and down steps. I wanted to get a stairlift. The sales visit with Stannah was very good. The rep was excellent. In fact, I purchased a second stairlift, and it wasn't the same representative. But the experiences are very good. I found them informative and they weren't pushy.

We've had our Stannah stairlift for a month now, and it's doing the job it's supposed to. So far, it's reliable, so I'm quite pleased with it. There were several companies, and I'd heard about Stannah Stairlifts from some people. I checked the others, though. They're all about the same price but Stannah had at least the reputation that I had tapped into. I dealt with Tony, and he operates out of the Franklin office. We spent some time. He's a nice guy and very explicit and explained a lot of things. My interactions with him worked out very well.

My mother had a stroke and she needed a stairlift. I called a couple of places and I talked to that guy from Stannah. I was working with two guys and that guy told me I could lease it. And if I liked it, I could buy it. I just leased it for now. However, I wish I got a stairlift that went around the corner because she really can't get down the stairs. But the other issue is it doesn't lie flat on the top of the stairs. The chair hangs over the stairs. It should be level with the hallway and it's not. I called last week and I asked someone to call me back because I said it doesn't sit right at the top of the stairs. It's not on a flat surface for my mother to get on it. And then, I wish I got one that went around the corner, but I didn't. I got one just to go down the stairs. But from there, there are only three steps but I'm unable to get her down. I got the one that curved.

I’ve heard about Stannah from a family member, and I purchased it because my mother needed help getting up and down the stairs. The Stannah sales rep was great. The sales part was conducted virtually due to COVID, and he was very professional, helpful, and responsive. Everything went great during the installation. The guys who came to install it were on time. They were a pleasure to have in the home. Everything was done professionally and as quickly as possible. It was a big job because we had two stairlifts put in, and I've been nothing but happy with it. My mother loves the stairlift. She's thrilled to have them installed. We have a two and a half-year-old who sleeps on the top floor and does a lot of his playtime up on the top floor, and the stairlift means she can get up there without having to hesitate and wonder if she has to struggle up and down the stairs. It's pretty great.

Stannah Stairlifts was a class group. They were the first one that could fit us into an appointment. They saw the emergency that we had and fit us in as soon as they could. It was a great turnover. The sales representative was knowledgeable, thorough, and very pleasant. He couldn't have explained the stairlfit any more. When my father couldn't understand it, he explained it again. He was very patient. He should be rewarded somehow. We wanted to give him something, but he would not allow that and he would not take it. The stairlift fits in very well. It's nice and compact, and very comfortable and rugged. I'm not looking at any other stairlift. It's a good piece of equipment.

I was having trouble with one of my legs as I couldn't bend it and I couldn't get around. I had to find some way to get up and down the stairs. I went online and Stannah seemed to have a little bit of a higher rating than some of the other companies. They had a very good rep who explained everything really thoroughly. I was very pleased with him. I have the straight stairlift. It fits into the stairwell very well and it folds up. But if you leave it open, it kinda blocks the stairwell so you wouldn't be able to fall down the stairs. The stairlift serves its purpose of getting me up and down the stairs. It's very new, so I haven't had a long-time experience, but so far, I'm very pleased with it.

The Stannah stairlift is very comfortable. It's for my wife. The guy who installed it was very good and I'm happy with it. The sales representative was fine too. Everything was done efficiently and quickly.

I had a good presentation from the guy who came out. I looked at one other company, and I went with Stannah because it was a better presentation and a better product. The rep gave me a full walkthrough and showed and told me everything I needed to know. So I was pretty well-informed by the end of it. The installers were on time. They explained everything, walked me through it after it was installed and showed me how to use it.

So far, Stannah has been great. I got it for my mom. She had a hip surgery, so she can't walk up the stairs right now. Stannah's rep was very good, very professional, very straightforward and he told me everything I needed to know. The installers were hard at work and did their job well. They came on time, too. My dad has been using the stairlift and he's finally gotten to learn how to use it. I'm very satisfied, and it hopefully continues.

My children nagged me into getting a Stannah stairlift. The sales rep was wonderful. The installation went fine.I'm a satisfied customer. My Stannah stairlift makes going up and down the stairs not a problem. It's not tiring. It's easy.

My wife has a knee problem. Stannah was located close by and I was able to visit the showroom. The sales representative was good. I made the call to have someone come over to look, and he did. He knew the product. He explained a lot. I don't grasp that quickly, but he explained it. And then, he gave me two options, I made a decision on one, and then I made the decision to purchase.

We liked the terms of the rental. We are renting the stairlift instead of buying it and it was a cost-effective rental. We love the stairlift. It came just in time as there was an emergency shortly after it was installed. It was very helpful in getting Brian down the stairs and quickly out the door. That was wonderful. The machine works beautifully. The people who installed it were professional. We're very pleased with it. We have wanted two more - one to the basement and when going to the garage. So, we will be an all-Stannah Stairlifts house.

I did a lot of research and Stannah Stairlifts finally came back, set up an appointment, came in and then did a fashionable, detailed presentation. And the fact that they service them, they’re right around the corner, and great reviews. I also liked the no-pressure from the salesperson. It was an awesome job. The salesperson used the iPad and it was great. He answered every question. It was perfect. My parents ended up going to the showroom at the recommendation of the salesperson just to look and sit on it and do whatever you wanted with it because they had the advantage of living not too far from it. As soon as we called to confirm it, again, they professionally got back to us timely, set up the appointment and then came in and installed the whole thing. There was nothing they could have done better.

Friends had used Stannah and they were pleased. We opted for it too and because I stay in my room, my husband was the one involved with the purchase and installation process and he was happy with all of that. The stairlift is excellent. It works and it does what I need it to do. I like that it turns so I get in facing one way then it turns to head down the stairs. This has all the features that I want.

I have a finished basement with a handicap shower and it had the washer dryer. The rest of my house is all on one floor. I thought if I could get a stairlift, I could be independent of my husband having to help me up and down the stairs and I can do some jobs while he wasn’t here. We got a rebuilt stairlift from Stannah. I had a wonderful sales rep. He was a nice young man who went over and above what he had to do. Installers put in the stairlift on a Wednesday and it looks perfect. I had one ride and it was great. I felt safe and it was comfortable. It fit all the criteria of the reason we got the stairlift. But on Thursday, I got rushed to the hospital and have been there ever since.

I broke my hip and I was not able to get up to my bedroom or to the shower upstairs. I interviewed several different stairlift providers and I liked Stannah. They came up with an idea that none of the others did so I was very pleased with them. Their rep was a very nice man who was very knowledgeable. He did what he needed to do and didn’t make a big deal out of it like some of the others had. I liked him very much. He had self confidence.

I'm disabled. I can't get up and down the stairs easily by myself so I decided to purchase a stairlift. I went online and I took a look at all of them around. I looked at Stannah's advertising and the stuff that was online about them. They had wonderful things advertised. I fell for all their advertising and decided to put them on. I figured their years of experience backed up my reasons for selecting them. I also figured they would get very experienced installers. That was what I was concerned about along with the reliability, dependability, and endurance of the work.

We had a particular curved application and they are way more expensive on the straight applications. When I researched it, the curved applications were pretty close to one another. And with Stannah, they install. That was a big factor. Their price includes installation. The salesman who came out measured in a professional manner, and sat down with my wife and myself and ran us through the cost of various things. We ended up installing four stair shares - one from Stannah and three from another company. Stannah was not competitive with the other three. They were competitive with the curved one.

It's difficult to go up and down the stairs. I was looking for a stairlift that could fold up as much as possible so it would still be possible for other people to come up and down stairs without falling over a chair. The salesperson from Stannah was very nice and very knowledgeable. The installer did a fantastic job. He had clearly done it at least once before. It came out looking really nice. He did show how the stairlift works, too. The only thing is when it gets to the very bottom and that last track folds out and the chair goes over that, the body gets very wobbly.

My father is disabled. We needed to have a stairlift for him. We liked Stannah's cost and the way that the stairlift is laid out because it's a narrow staircase. Stannah was pretty competitive. The sales visit was a good experience. We had a nice guy. We got the outdoor stairlift and it works out great. The guy who installed it did a good job. He cleaned up after himself.

My decision to purchase a Stannah stairlift was price-driven, and the sales rep that I dealt with was a disaster -- terrible installation, poor communication, the job was an unmitigated disaster. It cost my client a lot of money and aggravation. The stair came wrong. We were not given the full and proper shop drawings, so I don't know why they could not pull that together. We were told they could do, and then they couldn't do. It's workable but my client is incredibly unhappy.

We did research on stairlifts. We had a couple of different companies, Acorn, Stannah, and another come up. With Stannah, they had some options that other companies didn’t have. The biggest seller was the motorized foot rest that would go up. So that way my mother didn’t have to transition, even though the distance was only a couple inches. Still, when she stood up she was on the ground, she would be walking. My mom has MS and neuropathy and a couple different things so that was the biggest seller. I was there for the sales visit and it was professional, courteous and informative.

My dad needed a Stannah stairlift to go up and down the stairs. The salesman and the installation were great. Everything went very smoothly and the quality is great. I like that my dad can safely get up and down the stairs now.