Stannah Stairlifts Reviews

I'm old and I was having a great deal of trouble getting up the outdoor steps to my front door every time I left the house, especially when I have to carry a bag of something inside from shopping. I did a web search and I was most impressed with Stannah Stairlifts. The salesman came and provided me with all the information that I needed. Then I selected a reconditioned outdoor chair and a week later, an installer came out and installed it. It took a long time because there was a good deal involved, like wiring and bush trimming. Plus, he did not put in the remotes that the salesman had told me I would get. So I called back and the installer came back and put the two remote controls on so I could send the chair up and down from wherever I am. The workmanship was done perfectly.

We're 91 years old and the Stannah stairlift makes it easier. We had a recommendation from a friend and everything went very smoothly. We got a straight stairlift and it's convenient to use. We're perfectly happy and we're satisfied.

I like Stannah Stairlifts' price and I'm very happy with the stairlift. The salesman came out, looked at the site, took his measurements and gave me some insight on how the chair works, how it operates, the construction and the quality of it compared to others on the market. He submitted a price on it with the pamphlet on exactly what I was gonna get, the quality and the warranty. They came in one day to install the stairlift and it has been very good. We've had it for a little over a month now and the quality looks fine.

We called Stannah and asked for them to come out. They gave us some information then we did our research on the internet. We asked for another company to come out to do some comparison and based on track record and reputation, we decided to go with Stannah. The installation was done within two and a half hours and we interacted well with the team. We also did a couple of test drives once they were finished. We have a curved stairway and the stairlift does curve around and fits our home well. It’s not overly big or cumbersome as we’re seeing in different places, and it runs smoothly too.

My father is now living with me so I purchased a straight stairlift from Stannah and my experience with them was very good. I called and the person who came on explained all the products to me. When I was ready several months later, I called again to make the purchase. The process was very straightforward and there were no problems. The stairlift was delivered on time and everything was as promised. The installer was excellent as well. He came on the day he was supposed to come and spent a good part of the morning installing the product. He also explained the product and showed me how it worked before he left but it was self-explanatory too. And even though I don't have too much space, the stairlift fits well. It looks very nice and sturdy.

My husband is unable to make steps. My son did quite a bit of research on different companies and he felt that Stannah was the best because it also had a 10-year warranty. The sales rep was very good. We got the straight stairlift and it's only affecting the eight steps. The man that installed it did a good job, and everything was all cleaned up. When the stairlift was all installed, he showed us how to operate it. He also told us to give them a call if there were any questions. The stairlift is doing very well and my husband already used it. He seems to like it and he's able to get up with no problem.

I got a stairlift for my mother and I didn't think I was gonna need it for more than a year so I went with Stannah Stairlifts for the fact that I could rent it. Their rep was there the following day for the measurement. They called and said they had somebody in the area that could come earlier which was good. I got the straight, indoor stairlift and it was a good installation. It fits fairly well into the staircase. I leave it in the middle and so I have to sort of walk around it. There's a window that I keep open at the top of the staircase and in case it rains, I don't want it to get anything on there. Also, the cat likes to jump up on the window. If I'm using it, I bring it up and down. But when I'm not using it, I take the remote and get it to a third way down and stop it. That way, it's out of the way.

I have a two-storey house, was not supposed to climb stairs so I had to buy a stairlift, and was told that Stannah Stairlifts is the best among stairlift providers. I had a very good interaction with their people. They were very responsive. When I had put in a new central air conditioning system in and somehow, the installer moved one of the rails so the stairlift didn’t work when I tried it out at 4:30 in the afternoon. I called Stannah and I had somebody here within three-quarters of an hour. The stairlift is excellent and I'm using it all the time.

I was having trouble climbing up the stairs and my husband called Stannah. The man came to see us and we liked their product's performance. We were also very satisfied with him. He was very good and knowledgeable. The installers were excellent too. We bought a straight stairlift and they showed us how to use it and what buttons to push. The stairlift takes me to where I gotta go. I sit there and I get to the top. Its quality is very good too. When our neighbors came in the house, they tried it and loved it as well.

I purchased a Stannah Chair Lift 1/17. On Thursday, 5/31/18 the chair malfunctioned, since the labor warranty was up, I paid a $150 service repair fee. Handi-Lift Service Tech came that afternoon. On Saturday 6/2/18, the chair had the same failure. Handi-Lift stated that they do not have emergency service, and if we waited until Monday or Tuesday they would repair at no fee, otherwise we needed to pay $350. We opted to pay the $350 as we needed to get to bedroom/bathroom and couldn't stay downstairs for 3 days. I figured I would call Monday and get the fee reversed. THEY REFUSED!!! I now paid $500 for a repair that should have cost $150, as well as the anxiety of being stuck on the chair and a loss of confidence in the chairlift itself. Handi-Lift's motto is "Accessibility with Dignity". They need to amend that to "Monday to Friday, 9 to 5 only. Evenings and Weekends are at your own risk."

My parents are having difficulties walking and their house is set up where you need stairs to get out of the house. So a chairlift was pretty much mandatory based on their physical condition. We looked at Stannah, A1A Mobility and Acorn. Doug from Stannah Stairlifts did an excellent job in the presentation. He was very straightforward with Stannah's pros and cons. He told us the price, what they were good at, what they were going to do, and what they won't do.

Stannah is a great company and the product, quality and price are the reasons why I have chosen it. Their sales rep was very informative and she explained everything and I felt comfortable. The straight stairlift fits perfectly in our home. The quality is great and it’s gonna hold off for a long time. And it’s been very helpful in terms of having my parents be able to go up the stairs.

We have two floors with 15 steps to go up and my 87-year old brother needs a stairlift. Stannah Stairlifts is local and their reviews sounded more passionate when I went online and checked their reviews from other people. The Stannah sales team was very good and there was no pressure. They just gave us the facts and volunteered to come back anytime if I had other questions. The sales lady did a great job as well as the installer who came. The installer was a very personable young man who seemed to know what he was doing, didn’t have any issues, and was very pleasant. Overall, my brother likes the swivel part at the top of the stairlift and I'm very pleased with it. I would definitely recommend Stannah Stairlifts.

I love Stannah. My kids would want me to get a stairlift, but they didn’t know a name or anything. Then, my son brought me down a magazine and that was where I saw it and so I called. I was happy with the price, and the sales rep answered any questions I had. He was very informative. I was very happy with him. I got a straight stairlift and its perfect. I feel very safe on it. I’m up and downstairs a lot all day. The installer took him a couple of hours doing it, and then he spent plenty of time with me making sure I knew everything and how to use it. He was very thorough. With the stairlift, it has been easy for me to get up the stairs. I didn’t think at first that I’d even use it. I just got it to shut my kids up, but then when I got it, I just loved it.

The Stannah salesman who paid us a call to tell us about the stairlift was extremely knowledgeable and very professional. There was nothing that he couldn't answer as far as our questions. There is also an added benefit that we didn't even know until the salesman explained it to us. If my doctor signs the paperwork, the state won't charge us the fee for taxes and that's on a pricey item so that's not a small thing when you're on a limited income. The gentleman who installed the stairlift was also extremely professional. He told us approximately how long it would take, which it did exactly, and he treated us in a respectful manner. He also cleaned up and he didn't leave anything behind.

I'm renting a straight stairlift for six months because I had a knee replacement done five days ago and I'm very pleased with the stairlift. It's working out well for me now that I'm home from the hospital. The only blip that I had was that when they initially scheduled the appointment to come and install it, I was given a timeframe of between 9:00 and 11:00 AM. But come 11:00 AM, the installer was still not here and I became panicky 'cause I knew the job was gonna take about four hours and I had this doctor's appointment in a couple of hours. We found he was then 30 minutes away and I was so upset that I cancelled it. But when it was rescheduled, a different installer was scheduled to come and he did a good job.

I have a bad back, two knee surgeries, and I live in a house with stairs. And Stannah had the best reviews out of all of the stairlift providers, so I called them to see what they had to say. And I liked the system a lot, so I got one. Everybody was great and they did a nice job. The system is pretty good-looking. It's two flights of stairs, but there are landings halfway so it has three curves in it. It’s lovely, very graceful and there’s plenty of room there. And it has a lot of safety features, which the other provider do not have. It’s much better than I thought and it works beautifully.

I have arthritis in my legs and I can't make the stairs anymore. We read through several stairlift options and Stannah sounded like the best, it was the most complete. Also, a friend of mine had gotten a Stannah stairlift and she was very pleased with it. We had a wonderful rep and the guy sent to install the stairlift was excellent. Everything has been perfect.

I have a disease called fibromyalgia, which makes my legs tragically numb. I've also had lung cancer, eczema, and some heart problems. I had trouble walking up the stairs and it got so bad that if I had a package I couldn’t make it, so I was really forced to have the stairlift. My interaction with Stannah Stairlifts' rep was really good. They've been around for a long time and I was impressed with their history. Also, he wasn't very pushy about it. He told me the price and what they will do and he gave me his card. I called him a few days later and he came. I talked with two others and their's were a lot cheaper. One was even significantly cheaper but I didn't like the rep. The installation went fine and it took about three hours to have everything done. I have the unit for three weeks now and I use it about three times a day. It's an ugly-looking thing but everything's working as it's supposed to. I wouldn't be able to go up and down the step if I didn't have it.

We’re very happy with Stannah Stairlifts. Prior purchasing the stairlift, we did our research and they seemed like the best company. And they were very professional. Their rep came out and he was very thorough. He explained in any question we had. And then they set up the stairlift a week later which was very responsive. They met all our needs and if we needed something before, they made us well-aware of it. It was a pleasant experience.

The Stannah Stairlifts sales rep's visit took only about a half hour. He showed me pictures of the stairlift but I had been through it when I went to their home office and checked the thing out. I already pretty much decided that was what I wanted to do. I like that they were close to the home office in Franklin. The guy came to see us, he was right on time and I had no criticism of him at all. We were about to leave for Florida for a couple of months during the winter so we said that we were gonna do it as soon as we get back. We submitted all the paperwork and then when we came back it was like we started all over again from another planet.

My wife has a problem with her knee so we got the straight Stannah stairlift so she wouldn't have to go to the step. The stairlift is okay and everything is beautiful. The installation went well and it works. It’s well made and I'm hoping that it stays a long time. My wife likes that it can go up and down. With the stairlift, it has been much better because she doesn’t have to put pressure on her knee anymore. I’m happy right now. We had it put in just a couple of months ago and so far, it's been good. If somebody needs it, I would recommend Stannah because it’s a good thing to have.

We needed a stairlift because of my wife’s Parkinson's disease but it took us so long to make up our minds on which brand to choose because we kept looking for something that was more aesthetically pleasing, but none of them were. But then we had a special problem with the door and Stannah Stairlifts offers a unit that has a retractable track at the bottom and others do not. The Stannah sales rep was very good and helpful and the installer was prompt and worked diligently. He went through every function of the unit with us and he did a good job. We got the straight one with a retractable track at the bottom. And it runs smoothly, though it goes slower than I do so I have to wait when my wife is coming down the stairway. But, it’s a safety thing with her, which is a big thing with stairs and her condition.

My wife broke her leg and I was told Stannah has the best stairlift. Their sales representatives were excellent and they've always had to work things out. We chose the straight installation and it fits well in our home. The installer was terrific. It took him about three or four hours to put it in and he spent quite a bit of time with us explaining how it worked. My wife and I both got a chance to use it and see how it worked. The whole thing is fine and I like the idea that we could turn it off when it's not in use. However, it's making a bit more noise than it should. It's a good piece of machinery and it works well. It has definitely made our lives simpler. We're going from the ground floor to the second floor and she couldn't do that well, so the stairlift makes it a lot easier.

We needed to get a stairlift for my parents and we went with Stannah Stairlifts due to a recommendation from another customer. The sales reps just came and measured, and they were nice people and we bought it .We installed a curved stairlift and we love it. The installation team was top-shelf and I'm very impressed with them. They did their job very well. I have people working for me 'cause I build houses, and they were obviously very well-trained. The stairlift was very well built. They also demonstrated everything perfectly.

I had used Stannah in the past and they were excellent. I’m renting the stairlift and everything went perfectly this time around. My mom was coming to my home and Stannah got the stairlift installed quickly and it works. The reps were very personable and it was great. They were on time and they got it done in a timely manner because I told them I needed it for next week. I got the straight stairlift and it's the best that they could do. My mom is 94 and she doesn’t have any trouble using the machine. The cost seems reasonable but I wish Stannah hadn’t changed their rental period. They have a minimum six months rental now, but they had a three-month rental when I previously rented from them. But it doesn’t really matter as my mom would probably be here at my house for six months. She goes back and forth between my house and my sister, and having the three-month rental was a nice option.

I bought the Stannah stairlift for my daughter and she loves it. The sales rep was good. I like the way the stairlift comes down and goes up as the piece goes for it close up with the chair when it goes up. The installation was very good except that the guy who installed it put the remote batteries backward. The fit for the phases that we have was also good. I had a service call yesterday to fix the chair and they did it today since a guy called out sick. I just wished to have a call before they come to know that they are on the way. The cost is a little high but things are high nowadays.

My father-in-law needed a stairlift, so I called a couple of companies. Stannah came out, answered a lot of my questions, and seemed very professional, so I decided to go and buy a straight stairlift from them. The girls at the office were very helpful and the salesperson who came initially and the installation team were very professional. The newer units were expensive so the unit I got is refurbished but it is sturdy and its ride is very smooth. But it is a little tight and there seem to be some bars that stick out. And in a normal sized, smallish stairway, it is in the way. But my father-in-law loves it and he’s very happy with it helping him out. I just wish the six-month lease is longer, so you have time to see if you still needed the stairlift after a year.

I had no choice but to get a stairlift and I didn’t want the regular Acorn so I purchased from Stannah. I like their sales people and I love their installation people. The stairlift is user-friendly and I like it too. However, it gets in the way since my stairway is very small.

We're elderly and we want to stay in our house. So we decided to purchase the Stannah stairlift based off of my friends’ recommendation. Their reps explained everything to us and the installers were excellent. We have one straight and one curved stairlift. The first one was installed by Nick and he gave a demo for it. And then with the curved one, Nick and another guy came out for the installation. They were very good and they cleaned up after. I had to economize, so it was a used chairlift. But it fits very well on the stairwell and the curve looks very good, and the safety features are excellent. Though the curved one is a little bumpy and doesn't ride as smooth as the straight one, it’s fine.

I took my dad out of the nursing home in April and he couldn’t get up my stairs. I have a second-storey bedroom for him. The nursing home referred Stannah Stairlifts and the sales representative who came out to my house was such a nice guy. I got the straight stairlift and it fit perfectly into my stairwell. Also, the installer was awesome. He actually had lunch and dessert with us. My mom always wants to feed someone who wants to come over, so he was able to get the installation done and eat while he was working. He deserved it. He also had us use the stairlift and the ride was absolutely perfect. The cost was worth it to be able to help my dad get up and down the stairs. My daddy loves it and he is up and down all day long. Our experience with Stannah Stairlifts was amazing overall.

I had a stairlift before and the guy who used to come and fix it, Carl, gave me a brochure about Stannah. So when I wasn’t able to use that unit anymore, I trusted Carl and bought a unit from Stannah. The sales rep who came to my house was nice. The installers were nice as well and they did a good job. The unit is a nice lift and it's working and it's helping me but I feel that I paid too much for things that I didn't need, like the key and button. And I live on social security. I wouldn't recommend it.

I have a problem with my hips and decided to get a stairlift. I got a Stannah and I've had it for a month and a half now. The reps I dealt with were great and very explanatory. The installation crew installed it within a week. They explained to me how to use it, and were out of here in a couple of hours. While the stairlift is too slow, it's doing the job and it's of good quality. I like that it folds so it makes room for everybody to go to the stairwell. I would definitely recommend this one.

I researched about Stannah and I ended up purchasing a straight stairlift. It fits very well into our home. The sales representative was excellent. He was answering all of my questions and was very knowledgeable. The installation was done by just one person and it was very well done within very good time. The quality of the stairlift is excellent. Plus it has given me freedom and liberation.

It was becoming too difficult for my father to walk upstairs to his bedroom. I did the research on the various other products and, for our needs, we needed a curved stairlift. I liked the difference in the track mechanism and the actual chair itself and that it came with different color choices in the fabric on the seat. I liked the how responsive the company was, because what I usually do is I call a phone number to see how the people respond, if you need service or whatever. Out of the three different salespersons I had here, the one from Stannah was head and shoulders above in his attitude towards explaining how the lift would work. He was a delight to have in my house.

The Stannah Stairlifts reps were very friendly and very professional, and we appreciated that because we didn’t know the first thing about it. Phone calls to the office were very helpful. They were very friendly people, very sincere, and right to the point. Everything was black and white, and there were no questions, no callbacks needed. Everything was right there for us. The salesperson was very pleasant and very knowledgeable. We had the straight, indoor stairlift installed and it fits very well in our home. One gentleman installed it and he was the nicest fella I’ve ever met. He was very efficient. He installed it in less time I ever believed it could have been done. The stairlift was done very well and it works perfectly.

The Stannah stairlift was fine. We went with them because I had used one in a business setting. During the sales visit, everything was professional and we got a quick response. The installers were quick, straightforward, polite and on time. They called us before they arrived. My father's enjoying the stairlift. It's helped tremendously as it gets my dad up the stairs without us worrying that he's not gonna be able to do it on his own. It allowed us not to have to move his bedroom to the first floor at this time. The stairlift is straight and it's durable and seems very safe. We're very happy with it. All in all, my Stannah experience was very positive from start to finish. If anyone asks me about them, I will tell them to look into it depending on their need.

Our neighbor across the street recommended Stannah Stairlifts. My wife had a fracture and I was not sure whether she would be able to walk up the stairs, so while she was in the nursing home, I arranged to have the stairlift installed. The installers were terrific. They were very efficient, very fast, and did a nice job. However, we had one concern where the stairlift did not turn a full 45 degrees. A very nice gentleman came over, explained the whole workings of it, showed how strong it was, and then since then, we have been comfortable with it. It has only been about two weeks since we had the stairlift but it is holding up well. My wife is happy that we got it.

If you have a mobility problem and have to live on two stories, Stannah is a very practical solution. I decided to purchase a stairlift because of a major leg surgery. We looked at several companies and we were impressed with the salesmanship and history of Stannah Stairlifts. They have a very good salesperson. I requested and received a lot of information from him. We then went to their local center for a demonstration. We got the straight stairlift and its installation took a relatively short time. So far, the quality looks good.

We Purchased our Stannah stairlift's because of its ability to move to top level without aid. We’ve had Stannah in the house since 2013. In that same year, when we called several people, three people showed up. We asked for references, and they did not send it. It was only Stannah that followed up through. Also, when we look at the reviews of other stairlifts, I read the complaints about people who are using other kinds. The reviews confirmed that it was Stannah that we needed. With the stairlift, we can use the whole house, not worrying about going up and down. Also, we like Rich, and the guys who came were also good. They did a good job.

I, temporarily at least, am not able to walk downstairs or upstairs. So, in order to be able to go from floor to another, a stairlift was important and Stannah Stairlifts seemed to be the best. I checked them out as best as I could on the internet and I sold myself before they even got here. Their sales rep had a very good attitude, not like a hard-driven salesperson, but she was there to help me and to discuss what I needed. The installation team was quite efficient in getting the work done. They installed a straight stairlift and it serves the purpose. It narrows the stairway a bit, but it's doable. It's a means to an end. They showed my wife how to work the stairlift and my favorite feature is the smooth ride. The stairlift is very good and its cost is comparable.

My husband has Parkinson’s disease and the bedrooms are on the second floor. Stannah was recommended by one of the editors at The New England Journal of Medicine where my daughter works. We spoke to two of the reps. The first one came out and worked with my daughter when we were still in Florida. My daughter was very impressed and the rep left all kinds of wonderful information for us. And then when we came home, the three of us went down to Stannah's place of business in Franklin. The rep went over it all again and he had my husband and I both try riding one stairlift. It was a very good experience, and I purchased a straight stairlift.

I had difficulties with stairs. When we saw the Stannah Stairlifts ads, they looked good. Talking with their reps went very well and the installation went wonderfully. We are all set.

The people that represented Stannah were very, very nice, so we decided to have an interview and went with them. The installation went perfectly and the lift is terrific. I'm in a wheelchair and the seat was a little high. I had somebody out here to adjust the seat and lower it a little bit. The people I dealt with were fine including the gentleman who came to fix it.

My aunt has Parkinson’s Disease and it has been increasingly difficult for her to go up and down the stairs unaided and the aides were very worried about her falling. There only seemed to be two stairlift providers in my area and the other people never called me back. My interactions with the Stannah representatives, on the other hand, were all very positive and we arrived mutually at every decision. I understood the options, the costs, the process, and they fulfilled every commitment that they made. The installation went smoothly, too, and things are in good shape now.

I needed a stairlift for my parents to make it easy for them to go from one floor to the other. Stannah was better than the others I looked at, and I liked that they seemed more professional in terms of the display and the interaction. Also, they were more established and I'm getting the installation right from the company. My interaction with the salesperson turned out to be very good. I had done all the homework so I didn't need a sales pitch. The one thing that was concerning though was they insisted that someone had to come over and do all the measurement when I had a simple installation. So I resisted, but it turned out to be good. I'm glad I did it even though I didn't feel I needed to.

My father is 97 so we got a stairlift for him. I got a good recommendation for Stannah Stairlifts from other people. We had an excellent interaction with the reps during their visit and their knowledge and professionalism were very good. We had a curved stairlift installed and it fits well into our home. The installers were very professional and they did a very good job. Our Stannah stairlift is pretty good. I love it and my dad loves it too.

My husband fell, broke his hip and was in the hospital. And then, one morning, he got very sick and there are 13 steps to go up. We figured that for safety reasons, a stairlift would be the best. We rented a second hand stairlift from Stannah. We liked Stannah's reputation and the gentleman who sold us the stairlift was very personable. He spoke quietly, gave us the facts and convinced us.

My husband was having trouble getting up the stairs and I called a couple of companies. Stannah Stairlifts' reps were very nice. The stairlift is good as well as its quality. It works. Although, at first, it didn’t work and I had to have somebody come down Monday last week to show me exactly what I was doing wrong. I was too far and it has not been clicking. But once he showed me how to click it, it was fine. With the stairlift, my husband is not out of breath when he goes up and down the stairs. I would recommend Stannah Stairlifts. While I'm not used to looking at it in our home, I can get used to it.

Having a stairlift was essential as we couldn't live in a two-story house without it. Stannah had something that was on a smaller scale than some of the others and it had a very nice look to it. It was important that it looked really nice, and it did. The representative was very professional. She’s been at it for a long time and she knew everything that we needed to know about the stairlift. She was knowledgeable, nice, not pushy and helped us to make a decision. They followed up and did a wonderful job. They did everything the way we wanted them to do it, and we were completely satisfied.

My sister has cancer and cannot walk so she needed a stairlift to get in and out of the house. I looked online and Stannah popped up. They were in our area and we purchased two units. The sales rep, Tony was nice and kind. He also gave us all the different opportunities. We could have rented and we could have purchased. He knew that my sister had terminal cancer and he was very considerate. The installer was also very professional.

I looked online for a stairlift for my parents and prices were crazy for new units. So I started looking for used units. It turned out that a family friend had two Stannah stairlifts installed in their house and their parents passed away. I did my researched on them and they said that the stairlifts were good units, so I took one. The stairlift style I got is straight with the retractable. It’s perfect and very functional. The installation was very good. The installer was a great and patient guy. He was in and out and it was like he wasn’t there. The guy represented the company very well and he was an asset to their company. Also, the stairlift was in great shape. It lasted as long as it did in the other house so it’ll be fine here.

I looked up other providers and they had a lot of reviews that weren't very good. Stannah seemed to be a little bit better, so I thought I'd go with them. Everybody was fine. They waited until I got on a chair and went up and down a couple of times, and I worked on it. They were very nice, pleasant and they did everything they were supposed to do. And they cleaned up after themselves, so that was good. They gave me two separate chairs, and it works fine. It looks good and I can get up and down the stairs with it. It cost a lot of money, but I needed it as I have trouble walking so I had no choice. It's made my life a little better and I would give it a lot of good recommendations.

We purchased a stairlift for my parents who are in their 90s in their house. Stannah Stairlifts was recommended by the visiting nurse agencies providing services for my folks, then I went online and did some research. I had an informative and good interaction with the sales representative that came out. He was very professional, knowledgeable and sensitive. My parents were with me when he presented and he was very personable. Also, he knew what he was doing. He helped and led us to a decision that was good for my parents in their particular situation. He wasn't just out to sell the most expensive thing.

I found Stannah Stairlifts in a booklet for seniors and I wanted to choose them, and I'm happy now. They were very kind and gentle, and we liked them. They helped and they answered any question that I asked them. Plus the installation team was very nice. We got a straight stairlift and though its cost was a little bit high, it fits into our home okay. My husband has a knee problem, and having the stairlift makes our life easy. I will recommend them.

My house is such that we have to climb stairs to get in regardless of how we approach it. And with my wife having health issues that impacted her mobility, we needed a stairlift. But I got to have time to decide whether we would need to purchase or not. So what really closed the sale was that Stannah had the option of six months rental that could count towards the purchase. One thing that was in my mind, however, was that the stairlift being a rental, we were gonna get a used unit. And there were older and newer used units. Then I was told that the only ones that they had were the used of the newer model. So that also helped sway me to go that direction.

Stannah Stairlifts is the best. I couldn't climb the stairs so, the Marine Club donated the $1,500 chair to me. It is curved around the door and I push the button to bring me upstairs and downstairs. It's a really nice chair and it's working beautifully. I'd recommend it to a friend.

I couldn't go up the stairs so we decided to get a stairlift. Somebody called and recommended Stannah. They said they had recommended Stannah Stairlifts to about five or six people and those people were all very pleased. It also has some affiliation with St. Francis Hospital. The salesman gave us all our options and we were very impressed. He was very knowledgeable. We rented a straight stairlift which we were gonna get rid of when we move out. Nevertheless, the installer was very good at explaining how it worked. They practiced with me a couple of times. The stairlift's quality was excellent and its price was very reasonable. Stannah Stairlifts is really quite pleasant and their product is working perfectly. It's very helpful.

An elderly gentleman there needed a stairlift and I'm the caretaker. Stannah Stairlifts was recommended by one of his friends, so I reached out to Stannah. The interaction that I had with the rep during the sales visit was very professional, informative, and very good. We had a curved stairlift installed for the gentleman and it fits very well into the home. The installers were very pleasant and nice to work with, and there was a demonstration of how the stairlift worked. I've used the stairlift and I like it. It's cool and its quality is good.

I needed a stairlift and had four people come to the house. The man from Stannah Stairlifts made the best presentation. He was more forthcoming with the facts than the other three guys and did a very nice job. I didn't have any questions for him because he was so complete. Two of the other three were within $200 of Stannah's and when you get up to that kind of money, $200 or $300 is not a lot.

I've had mobility issues for a couple of years following a car accident and the steps had become increasingly difficult so my husband and I purchased a stairlift to help me. We looked at other stairlifts and we felt that Stannah was a better product. Edwin, the sales rep, was wonderful and our interaction was very good. We had confidence in him, he was very knowledgeable about the product and very clear about how it would be, the follow-up and the service that was available. He also told us to check the computer for feedback about the company. The straight stairlift we had installed takes up space but it doesn’t matter because I’m on the chairlift. But for my husband, he’s getting used to it.

My elderly mother has difficulty going up and down steps. Stannah Stairlifts was the only one I knew of, so I called them up and requested that someone come out and provide an estimate and they did that. Once we received the estimate, I placed the order. The stairlift is perfect in size and it fits well. My mother likes the remote control the most as when she is downstairs and the stairlift is upstairs, she can call it down. Overall, we're very satisfied with the product and with the company.

My husband needed a stairlift. He is 86, has a severe back problem and was coming home from the hospital. I had a friend who just put in a staircase for her husband who has medical problems. Her daughter researched different companies and then went with Stannah Stairlifts. When I asked her if she was pleased with it, she said it was fine, so I gave Stannah a call. Their reps were all delightful and informative. The gentleman who came had been working with the company for many years. He gave me a nice little background on the company itself, their professionalism and quality management, and I was really impressed with that.

We had looked at smaller houses and the laundry area would always be in the basement. We priced having our laundry brought upstairs, and it was very expensive. We'd gone to a party and a lady there was visiting with us and she said that she uses a walker downstairs and upstairs, and she has a lift. It caused us to find a chairlift company and a local laundry guy gave us two names and we chose the Stannah. During the sales visit, their guy, Rick, was an excellent presenter of the material that we were curious about and the information that we needed to know. He had a nice presentation and he covered everything. We got a straight stairlift from them and we got it within weeks. It was installed down the stairs to the basement from our kitchen access.

I rented the Stannah Stairlifts for my aunt who is 94. She’s in rehab. Her bedroom is upstairs and the living facilities are downstairs, and she needed the ease of going from her bedroom to a bath downstairs. I got the straight one, which seems sturdy, and it fits very well in our home. I was comfortable with my interactions with the rep who was knowledgeable and informative. Installation was quick. The installer didn’t make a mess. He cleaned up by himself and he explained how it operated. He was very professional. My aunt and other family members who use it thought it was okay.

June is 94 and she was having a hard time getting up and down the stairs. She has 14 stairs, and she would have to go up the stairs and rest halfway up. So, I know she’s extremely comfortable getting up there now and she feels very safe on it. I'm her caregiver so I'm not sure how much she paid for it but she had another stairlift company come in prior to Stannah and they were very expensive. She had done quite a bit of research on the internet and Stannah was very reasonable because she was quick to purchase. Quality-wise, it’s very fine and the stairlift fits perfectly into the stairwell. It’s great and she loves it. She also hasn’t had a problem at all.

I have a hip that's bone-on-bone and I can't walk nor climb the stairs so we got a stairlift for our home from Stannah. I had visited their location before and I saw their ad in Boston Globe to get a phone number. Their sales rep answered all our questions and the experience was fine when they came to my home. I was glad that their installation team was able to get it in quickly and they did a good job. We had a straight staircase installed and now, I can get up and down the stairs. I wished the staircase was wider but it's working out well.

My mother is 97 and she has 18 steps to go up to her apartment. And she was having a bit of a trouble with it. We put the Stannah stairlift then. Stannah's sales representative was very nice. He explained everything and I had all the information I needed. I asked him questions and it was a positive experience. Stannah has a good product, we like the honesty of their salesperson, and they have better guarantees on their product.

I'm 90 years old and I'm getting infirm. I read an advertisement in some magazine and I didn't know what the stairlift was then but I used the information to give Stannah a call. They came out and interacted with me then Jacob installed it. Now, I use the stairlift to come down in the morning and go up in the evening but when I use it, it goes, 'bang, bang, bang, bang'. I'd buy any feature that would turn that off. Otherwise, the quality is splendid. It took me a while to figure out what was going on with the fact that the chair would go up by itself. Well, I had to press a button but it would go up without me sitting on it to get out of the way. Otherwise, it would be in the way of opening one of the doors to the back of the house. That's my favorite feature.

I needed a stairlift then I asked the people I know and one of them said he was very happy with the Stannah Stairlifts. The sales visit was very good. We had a good idea of our choice in our minds 'cause it was what we wanted. But the person who came was very effective as well. He took measurements of first, the stairlift then the stairs.

I fell down and injured my hip, so I had a brace and had trouble walking up the stairs. I looked through the computer and Stannah Stairlifts kept popping up as the best. Their rep explained what their product is about and was very good. I got the straight stairlift and it’s perfect. The installers came in and did their job. They also let me try it out and I thought it was good. I like the swivel seat especially. Everything is excellent.

My patient needed a stairlift to get up to his second floor as he's not able to negotiate the stairs safely anymore. We had another vendor come but they couldn't accommodate his height, and Stannah Stairlifts was recommended to us by someone else who had a very tricky stairway. They had the product that worked and it fit.

We used Stannah Stairlifts when my daughter had hip surgery four years ago. Since they already had the measurement to my stairs, we rented a stairlift from them for a short period of time as my 13-year-old daughter underwent hip surgery again and I couldn't get her upstairs. She's too heavy and big. However, I was not happy with the change in their policy. Before, I only rented the stairlift for three months, but now the policy is six months. That was very irritating and I didn’t feel I had a choice because starting over with another company would’ve been more work for me because I was at the hospital and it would be tricky for me to get back home and have somebody come and measure my stairs. And although it took the guy to install the stairlift a long time, it was fine. He was great and very knowledgeable too. The quality of the stairlift is great as well. It gets my daughter upstairs safely and that's the most important part.

My husband and I have difficulties climbing stairs and especially bringing stuff up or down, and we needed a stairlift. We had different people in for interviews and we were most impressed with the Stannah salesperson. We liked the presentation and the fact that he answered all of our questions. We got a straight stairlift and the guy that installed it was pleasant and very good. He also cleaned up better than when he arrived. However, the stairlift was fine in the beginning but now I've seen in the track that there's a bump. But other than that, we go up and down the stairs with ease. We just recommended it yesterday to my brother, and he came down and tried it out.

We have an individual who had a stroke who is paralyzed on one side. Our sales visit experience with Stannah Stairlifts was a totally professional thing. Everybody on their installation team was great. Now, we have five stairlifts and they fit well in our home. Quality is overall pretty good and Stannah Stairlifts has helped out a lot. I'm not going anywhere else.

And we're very happy with the purchase.

I needed a stairlift for my mother who can’t climb stairs anymore. She has knee problems. I called the number, Stannah Stairlifts set a date for someone to come and do some measurements. They came and did the measurements. With Stannah I don’t have to carry or lift her anymore. She’s slow to use it ‘cause she’s anxious about the equipment but I’m sure over time she’ll use it more and more.The stairlift seems pretty good quality and I’d use Stannah again if I needed it. The whole process was all painless.

A family member needed a stairlift and I got Stannah because they had less bad reviews. Stannah did a good job. The installation team answered all my questions. He was in and out, was quite efficient, educated us on the use of the chair and we had no issues. The price was a little higher than what I would have expected. But it works.

My dad needed a stairlift because he's 92 and he's got arthritis. Stannah's cost was about up to the other ones that we have looked at and it seemed fair. The salespeople were great too. The guy explained it, and he was informative and polite. The install team was also great and everything went really well. The indoor stairlift goes up a couple of steps then it turns, goes up the major part of the staircase and then turns a little bit. It fits pretty well where it is.

My son has muscle dystrophy and we use the Stannah stairlift for that. The price was convenient for us and the sales rep was great. He explained to me all the steps and he was very nice. Then the installer explained to me how to use it. If somebody really needs it, it's a great choice and I would recommend it.

I have a hard time to walk and I need a hip replacement but they can’t give it to me right now. We thought that a stairlift would make it easier for me to get up the stairs because our bedrooms are upstairs. And then, I have a neighbor that has Stannah, and she talked us into it to go with them. The salesperson we dealt with was good. He has a nice presentation and that's why we decided to go with them instead of Acorn. We have a curved stairlift and it fits okay with our townhouse. It does not distract anything. I was a little afraid that it would take away from my little condo, but it did not. The guys who installed it were perfect. They were two young men and they were very good, polite and nice. My experience with the workers was very good.

I have got a 91-year-old aunt that has arthritis and pneumonia and we are trying to keep her in the house. I did some research and I just like the way they came across with their ads. And then, I talked to a rep and he was really nice. The tech, after that, was also nice, so that did a lot. I got the straight stairlift and it has a robotic arm that does down to the lower level and it has an automatic turn where it pivots to turn her at the top of the stairs. It also has a footrest that comes out automatic, so it is nice. My aunt is in love with it. It fits right into our home and it's good for her and it leaves enough room for guest to walk around it. It is perfect and it does everything. I like the convenience of not having to struggle over stairs, plus she puts a soft laundry basket and there's a lot to hold the stuff up and down the stairs. She is not struggling with trying to hold stuff and then hold both railings.

My wife needs a stairlift. I did some research, checked out different ones and I decided to go with Stannah Stairlifts. The sales guy was very informative and helpful. And the installers were very good, too, and there was a demonstration of how the stairlift worked. We got a curved stairlift and it fits well into our home. Also, Stannah's cost seems comparable to other ones. I would tell others to call them.

Our straight stairlift from Stannah has a retractable track and it fits in good in our home. It’s easy for my husband to go up and down the stairs and I like sending the laundry up and down the stairs. I’m very satisfied with our stairlift. The quality is very good, and it has a 10-year warranty. And with our stairlift, we can stay in our home longer.

My mother has limited mobility and the stairs have been becoming more and more difficult for her, so I got a stairlift to make sure that she was safe moving about and still have the freedom of standing to and from the top floor to downstairs without a problem, by herself. When my brother and I were looking at all different types of chairs and we went to the Stannah showroom and they showed us Acorn and all the other brands, it was obvious to us that the Stannah chair had better features. Also, their people were very good about making sure that we have what we needed. We ended up getting a refurbished chair because financially it made a bit of a difference for us. We waited a little longer to get it but it was worth the wait.

My friend loves her straight stairlift and is having a great experience with it. She got it as she decided to move downstairs and needed access to the upstairs laundry and bathtub. The sales rep was good and the installation was done in about three hours. There was a demonstration at the end too, and the most important thing is that the stairlift swivels at the top of the stairs so that she can’t fall backwards. It's very good and I would recommend Stannah Stairlifts.

The stairlift swivels out, at the top of the stairs so my mom doesn't have to worry about falling down the stairs. The quality is nice and the cost was appropriate. I would highly recommend it. I purchased a stairlift for my parents to be able to get up of the house. They're elderly and my mom has Parkinson's disease. And she was having trouble getting around. Stannah has availability and was able to do the work quickly. And the salesman didn't try and outsell me. It was refreshing. He was very informative and gave me all my choices. Because of the configuration of the stairs, the house, and the front door, it was a little difficult. And he was very helpful in designing it and recommending what we need that they have.

Stannah got good ratings and their stairlift looks like a quality product. Their salesperson was very straightforward about the product and warranties and what I was entitled to, and the cost. It was a very easy experience. The gentleman who came to install was very knowledgeable about the product and its uses, and he took plenty of time to show me how it worked, made sure that I was comfortable with it. He did a fine job, and the installation was clean and neat. The stairlift didn't cost less but it does exactly what I wanted it to do. I needed help getting up and down the stairs. And it holds my body from the top of the stairs to the bottom easily, it pivots, and does everything it's supposed to.

I was living with my mother in law and since she was very ill, the stairlift helped. The salesman was great and the installers did a great job. The stairlift was a little intrusive on the stairs since it's in the way. It went on my basement stairs so it was a little tough to get downstairs with that, but we accepted it because it is what it is. You need to have somebody be able to get down the stairs.

My mother was in rehab and she needed to go up the stairs and she couldn’t. I saw Stannah Stairlifts on the Boston Globe and their rep who came over was great, he knew exactly what we needed. We had a straight stairlift installed and it sits perfectly in our home. The installer was on time, did his job and worked well. He offered to come back when my mother got out of the hospital, but we didn’t need him to. But he showed us how to do the stairlift and we showed our mother. The quality seems great and the cost is right where it should be. Overall, Stannah Stairlift enabled my mother to come home. I had a very good experience with them from start to finish.

My mother just moved in to my home and she's unable to do the stairs. I needed a stairlift put in so she could get to the bedroom that I set up for her. I did online research, checked in all reviews and Stannah was the only one that didn't have complaints. I had the consultation, which went great. I did get a call from the installer on that first scheduled day. And I was like, "Oh no, no, no. You're not coming today. I can't be there." And I have to say he was fabulous. He said, "I'm sorry there was a misunderstanding and I'll get back to you." He then called me right back. And he said, "We're all set. I'll see you tomorrow." There was the little mishap with the scheduling, but they corrected it immediately without any argument. It was wonderful. And he did a great job. He was meticulous, and very concerned about my home and my floors, keeping everything as neat as possible. He gave me a demonstration too.

I fracture my heel and ribs. I couldn't go up and down the stairs because I couldn't stand on my heel. I decided to get a stairlift and my sister-in-law had a Stannah. A couple of people recommended it to me as well. Their representative was a nice man and he was very clear and efficient. Stannah's stairlift cost was reasonable. I got an outdoor stairlift from them. While their installation team was here for a long time, they were nice people and showed us how the stairlift worked. The quality is very good and it has been so helpful.

Be very careful if you decide to work with Stannah Stairlifts. The person who came out to do the evaluation of our house did not know the product. I'm an occupational therapist and I liked the fact that the Stannah representative had a certification that I was familiar with. But he didn’t use his skills and and we had multiple visits before we got things right. I have an outside lift and initially, it would have ended up in the middle of the doorway and that was obviously not appropriate.

Both my husband and I are disabled, and we needed to get a stairlift in order to stay in the house. I looked in the Yellow Pages for stairlift companies and saw Stannah Stairlifts. I called them and I was very happy with their very quick response. The sales rep was very thorough, gave me all the information I needed and she was efficient to the point. The installation went very smoothly as well. The installer was very pleasant, and he made sure I understood exactly how to use it and what the various features were. The stairlift is quiet and comfortable, and gets us where we need to go. I'm extremely happy with it. I would definitely recommend Stannah Stairlifts.

I purchased a straight stairlift to transport my wife who is ill and is not very mobile. I had a good recommendation from a friend who had just been involved in a similar situation and was very pleased with Stannah. The Stannah sales rep who came went over all the details and the specs of the stairlift and it sounded like a good plan. I like the price and the presentation which was simple and easy to understand, so I've decided to go with the company.

We needed a stairlift for my husband, who has Parkinson's. We checked online and Stannah got the best rating. During the sales visit, everything was perfectly well done. The sales representative laid everything out beautifully, and told me exactly what I had to do and what would be done, and it was done. He was very good. We had them install a curved one and they did a great job. They worked very efficiently. They took plenty of time to show us how to work it and what else we could do like in case of a blackout or emergency. They told us everything. The stairlift's quality is excellent. It was expensive. But there's no buyer's remorse. The stairlift makes it easy to get up and down not only for my husband, but for me, too. The steps were difficult. I can carry my laundry down on my lap. If one needs it, they should go ahead and get one.

I had gone through about five interviews to see what was out there and what people were offering and Stannah Stairlifts seemed to offer the best deal. Most of them didn’t do rentals or payments, but Stannah did. I also checked with the neighbor who had gotten one from them. Then I had their person come in, listened to what he had to say, and I was on board. His visit was pleasant and he pointed out things I had questions on. He actually came here two years before when I was thinking about getting one but my mother wasn't living with me then. So, when I revisited their company and investigated other places, I went back to him.

I love Stannah. I had a very good experience with them. My husband and I were elderly and shouldn't be climbing stairs on our own. Stannah has much better quality, and it's efficient. The straight stairlift installed was perfect. They get me upstairs without falling apart. The sales representative was very efficient, didn't pressure us with anything, explained everything and pointed out all the details, and did not run down any other companies. Also, the installer was very good, polite and efficient, didn't stall around and just kept working around. He was excellent. He explained everything as how to use it, while he was there and saw if we could manage it all on our own.

My husband has had mobility issues. We opted to get Stannah stairlifts considering that it was local and we live about 20 minutes from Franklin where it's located. Also there was a rental possibility and some of the other stairlift companies we contacted did not have that option. The Stannah salesperson that came to visit us was pleasant, helpful and informed. He answered all our questions. It was an excellent experience.

I needed a chairlift for my mother-in-law that's 91 and lives with us. I looked on the internet and found Stannah Stairlifts. Their rep who came to my house was very nice and thorough with what was asked of him. We purchased the curved stairlift. It's big but it's necessary. The installers were very competent. They're very informative and polite and they were very quick. I was happy with them.

We're old people and we need help going up and down the stairs. Stannah was the most forthright provider. They told me what I needed and how much it would cost. They also gave me options and their sales rep was professional. The installers came on time, knew what they had to do, and got the job done. Then they explained to us how to operate the unit and demonstrated its every use. We were also given an opportunity to operate it. They then told us that they'd be back within a month to give the unit a check-up. We got a straight unit and it fits our situation very well and I really like that it brings my wife up and down the stairs without me worrying. People should strongly consider using Stannah. They have good, well designed and engineered products.

I have two straight staircases that have 13 stairs to get up to the first floor and 13 stairs to get up to the second floor. And especially for one who has a walker, they can't walk up the stairs. My husband had the sales visit from Stannah as I was in the hospital at the time and he got 2 different types of stairlifts. He has got the new one to take us downstairs and the older one to take us upstairs. He was quite impressed with the fellow who came as well as the young man who put it in.

I was looking for a stairlift for my home and Stannah was the only provider that has a demo that I could see. The person who came out to my house was thorough. He explained how the chair works and gave me all the information with the price. I then went to the Stannah showroom the following week and took a look at the unit, which was an outdoor straight stairlift. I decided that that was what I wanted and put the order in. The installer was also very pleasant to deal with. He was very thorough and took his time to get it right. The unit is top quality and everything that I expected it to be. I’ve recommended Stannah and given their information to a friend.

I had a stairlift before with another company and they didn't repair the old one that I had, so I purchased another one. I didn’t want to buy it right away and I wanted to rent. I saw Stannah’s commercial on television and I called. I spoke with a very nice sales representative. He was very helpful, and he took care of everything with the paperwork. He called back to give me the date. They came on the date that he said they would come and everything worked out well. The installer was a very nice and informative gentleman. He gave me a good tip with the old chairs that I had. I have six chairs up a platform then seven stairs to get to the second floor and one was still good.

I’m getting older and I had hurt my knee previously. My place has two floors and 13 steps. Last winter I had a really difficult time getting up and down the stairs so I said I was going to stay in my home. The Stannah Stairlifts sales representative came earlier on but I didn’t purchase it. Then I got news that my neighbor’s husband passed and had the exact same unit on the exact same site so I was able to get mine from her. Since we are in exactly the same units, the stairlift fits perfectly. It's the heavier duty stairlift and it has the automatic folding arm. And even though I bought mine used, the Stannah people quickly came out and did what they had to do no questions asked. They made sure that it would fit and were very professional all the way around.

I can’t navigate the stairs and when you need a stairlift, you have to get it. It’s a matter of life and death. You don’t want to fall down the stairs without it. I had an older Stannah stairlift model in my home and when it went, I put in a rebuilt one. Dealing with their sales rep, Justin, was great. I had a straight stairlift installed and the installer was very pleasant and respectable. He is dependable for the company. I’m still trying to get used to the stairlift and figure out some of its little kinks out, which happens when you buy a rebuilt one. Nonetheless, I would recommend them.

I have MSD. After doing a lot of research Stannah Stairlifts seemed like that one was made the best. The sales rep who came was awesome. He explained everything to my husband and I. Moreover, he answered all our questions and gave us more to think about. He explained things I didn't even think of. For example, I didn't think about getting a stairlift that had an automatic turner on it, which end up being very important.

I couldn’t get up my stairs then I went on the internet, I read about Stannah and I took a chance. Everybody that I dealt with presented themselves very well. The sales visit went fine. Then, my interaction with their installation team was good and efficient. They also demonstrated the stairlift before they left. I had a straight stairlift installed and it’s working reliably. I live alone and it allowed me to be mobile. I’m perfectly satisfied with Stannah Stairlifts and I'm glad I have it.

I’ve read write-ups about Stannah Stairlifts and a couple of other companies. I concluded that Stannah looked the best from the way they presented themselves in their ads. My husband was going to have hip surgery and would have difficulty going up and down stairs. And the entrance to the main level is not where the bedrooms are. So, we were looking at dealing with the Stannah Stairlifts.

My mother-in-law is 91 years old and she wants to continue to live in her home. She lives in a big home with a full staircase that goes upstairs and my major concern for her was her ability to navigate those stairs every day. In fact, she had been ill and weak, which only amplified the urgency that we had to get something so that she could safely navigate the stairs.

I needed a stairlift for my knees and for my Achilles. A friend of ours had a Stannah installed and they were very happy with it. We went with their recommendation and got one from Stannah too. The quality was very good. The salesman was very knowledgeable about the product, he demonstrated everything really well and he wasn't pushy at all. And then, the installer was very courteous and efficient. He knew what he was doing, cleaned up after himself and showed us how to use it. They were both excellent.

We purchased the straight Stannah stairlift for my 98-year-old mother-in-law. I did some quick research and saw that their website was informative and then made an appointment to get an estimate. The quality of the stairlift turned out to be excellent. It was a little bigger than I thought but the rep explained that the track was going to come out into the hallway area a little bit so that wasn’t a surprise. He was very professional, kind and understanding of difficult situations. And then the installer was very good with my mother-in-law and helpful in teaching her how to use it. It has been a seamless experience.

We're getting older and getting a Stannah Stairlift is a precaution for falls and stuff. The sales visit was really remarkable and I received all the information I needed. I have a very narrow stairway and the rep was concerned the lift wouldn't fit so I ended up having a door frame taken off by my contractor. I had a curved lift installed. It comes from the top floor that had a little hump, then goes down closing around in the kitchen and then to the family room. It fits the house well and doesn't scream, "Well, look at me. I've got a stairlift here." The wall was a sort of cream color and I've got the cream seat so it matches. Initially, they put in the tan one and any of the other colors would have still screamed, "Look at me."

My aunt Helen is 98 years old and is in rehab right now. She lives on the second floor and she’ll be needing a stairlift when she comes home. I looked at all of the stairlift companies and saw that Stannah had a showroom up in Elmswood which isn’t too far away. It was a good idea to go to the showroom and see a Broadway show in the theater up there and make it all in one trip just to get an idea of what was going on and I liked what I saw.

I planned on getting a Stannah stairlift over a year ago but my wife was in and out of the hospital and she could and couldn't walk. It got to the point where we really needed it. I called Stannah and a rep came out the next day. He looked it over and went over all the different variations and he said, "Basically, the straight stairlift is about all you can put in here unless you do more carpentry work." He then gave me the price. I got a $200 off because I got the original ad out of one of those things that come through the mail. Plus everybody I recommended buys one and I get another $200. We didn't have much time then because my wife was scheduled to come home so he re-scheduled someone else's installation so I could get this done a day before she came home.

The Stannah Stairlifts sales rep was easy to work with. His presentation was very good and he came back twice to make sure that it was exactly what I wanted. I purchased the straight up and down stairlift. One man was here for its installation. He spent five hours and he did an excellent job. The stairlift fits very well in my home and it is of excellent quality. Also, the installer demonstrated step by step how the lift works. I like being able to go upstairs now. You should always go to Stannah. They’re very nice people.

I have a straight stairlift from Stannah. It's for my mother-in-law who lives with us and she has recommended Stannah to two other people. It fits very well in the house but during the installation, the crew didn't have the right parts the first time and it took them over two weeks to come back again. I was disappointed with that but aside from that, they did a good job.

My wife was having a lot of trouble walking up the stairs. She has leg problems and she was down to a point where she couldn't really walk the stairs and she didn't want to move the bedroom downstairs. We have a room but she wanted to stay up in our big bedroom. I saw Stannah Stairlifts’ ad on the Yankee magazine that said they have a showroom in Franklin, Massachusetts. I called them up and said that I got all the measurements with my stairway and I wanted to look at their stairlifts as I needed something that would fit my narrow stairway. The rep said that if I wanted to come, she’d fit me in between their appointments. She was very good about it and she asked if she could schedule me at 12 o'clock of the same day and I said yes.

Somebody recommended Stannah Stairlifts. The straight stairlift was purchased from them to make it easy to go upstairs and down. It's perfect. It fits with the decor. The people who came in were very efficient. Within the short time, they were able to finish the installation and then they put everything back in place. They were very neat. They positioned it in a way that it wouldn't interfere with anything and they made it blend in with the house so it's not an eyesore.

I had back issues, and I fell down the stairs. My husband did all the interactions with the Stannah reps because I was in the hospital at the time, and we had a straight stairlift installed. It was an emergency and they put it in, and it was fine. Our house is old, so I feel like there’s not a whole lot of room in between where the stair lift is and the opposite wall. Other than that, the Stannah stairlift does what it is supposed to do. It’s expensive, but it lets me get up and down, and it has made it easy for me to get out. If a friend asked about Stannah Stairlifts, I would tell them to purchase it for their home. My mother had a Stannah stairlift and it was great for her. Then when she passed away, they still used the stairlift because they used to ship bundles up to the second floor after shopping. We are satisfied with Stannah Stairlifts, and I have recommended it to a friend years ago.

My mother needed a stairlift and the Stannah Stairlifts representative gave a complete presentation using the video that was much more thorough and professional than the ones that we saw from other people. Plus, the company has a reputation. The stairlift was installed in my mother's house in a straight fashion and it went according to plan. It fits her stairwell exactly the way it was described to fit and the overall quality of the stairlift is very good. It's working perfectly and everybody’s happy. I’d recommend it.

My mother had a stairlift in her house and she did that before we were involved with it. And I felt that Stannah stairlift was a better product. During the initial sales visit the sales rep was better prepared. Plus the presentation on the product and how it was made was more well done. I like that the stairlift was made in the USA except for the wheels which were made elsewhere. I also liked the company since they’re in Massachusetts where I’m in too. They installed the curved stairlift and it looks great.

The elevator was broken in the retirement home and Stannah Stairlifts was the closest stairlift provider to the facility. Their sales reps were very cordial and professional. They were perfect. The whole experience was very positive. Also, the installer was great. He was orderly and he took everything with him when he left. The stairlift is wonderful. It’s easy to operate, adequate and it’s just what we need. I would recommend this company.

My husband can no longer walk stairs, and when I checked Stannah Stairlifts’ ratings online, they had the highest. Also, their headquarters appears to be local rather than somewhere across the country. Our interaction with the reps was quite positive. All of my questions were answered, and everything was done promptly as promised. We had a straight stairlift installed, and I’m very satisfied with it as it is be doing exactly what I need it to do. I highly recommend Stannah Stairlifts.

I was having trouble getting up the stairs and getting down into the cellar. When I called Stannah Stairlifts, I talked to a lady and she was really nice. She said that I could rent a stairlift for six months and if I didn't like it, Stannah would take it back. I called other companies and I didn’t care for their attitude. The Stannah Stairlifts sales rep came in and he told me about the difference between Stannah and the other brand. Being as heavy as I am, he told me that the Stannah was better and had a bigger seat. He explained that without making me feel bad and his salesmanship was nice. He explained everything and told me the price. I would like to have it a little cheaper but its quality is good so it’s worth it.

My parents are 87 and they can't go up and down the stairs in their house anymore. I have a co-worker who researched everything since he needed a stair lift too and he said that Stannah Stairlifts was the best. During the sales visit, the rep showed me the stairlift. The stairlift was supposed to be installed sooner than it was but we had a big snowstorm. I work nights so I came at the very end of the installation, but everybody was happy. The aide I have said that they came on time, cleaned up before they left, and were great. My mom also said that the installers showed them how the lift works and both my mom and dad went up and down a couple of times. We chose to rent a used chair to see if they would use it because my parents are stubborn, but they are using it.

We needed a stairlift for my mother-in-law 'cause she fell and broke her hip. I called a couple of vendors and Stannah had the easiest process of getting someone out there. The dealing during their sales visit was great. The sales person was very helpful and informative. Everything happened exactly as she said it would. We had a straight stairlift installed and the installer was very professional. We had a tight stairway but it’s working out great.

My mom had some surgery so we had to get the Stannah stairlift set up for her to go up and down the stairs. I'm in Florida and my parents are up in new York and Stannah was convenient. I needed it to be quick because my mom was just getting out of the hospital. Stannah’s sales guy came right out there and gave us an estimate on it. Stannah was quick and they did well. We got the straight lift going up the stairs. We got it rented for six months and we had the option to later buy or keep on renting it. My mother says that it’s in the way and she doesn’t need it. She’s old and a little bit stubborn. Other than, it’s fine.

There was a person who lived in my mother's town and whose opinion I respected. He had a Stannah stairlift and was very pleased with it as well as the services provided by the company. So we also decided to get one installed at my mother's. The sales visit was done extremely professionally. They looked at the area where the stairlift had to go and spoke about how it would be made out as well as about the different options. I was very impressed with the man who organized everything. Then, about five weeks ago, two people came to install the lift and one person stayed longer. They were extremely courteous, patient, considerate, kind, and professional. The man who stayed showed my mother and all of us how to use it. I'm quite critical, but I would say the experience was really topnotch.

I read on the web that Stannah Stairlifts was the best around. Their sales rep was excellent, very professional and he did a good job, so I purchased the curved stairlift. He was very helpful with the whole process. I had limited space so I had to do some adjustments here and there before I could get it, but it looked well. The installation team was super good. They did a great job and cleaned up after. They were very professional as well and knew what they were doing. It worked the first time they put it together. The installation was perfect. However, the stairlift is not fast enough, but other than that, my experience has been great. I've only had it a month and so far, the quality has been good. I was very satisfied with the cost too. The Stannah Stairlift surely makes it easy for me going up and down the stairs.

I had a foot surgery and I can't walk for several months so I got a straight indoor stairlift from Stannah installed and we rented it. Their rep answered all my questions and was very cooperative. The installer was fine but one of our stair treads cracked when he put a screw in. I called up and the rep I talked to told me to send them the bill after I get it fixed, which was fine with me. So far, the unit works. It's not very aesthetic, but I didn't have a choice. I like that I don't have to walk up and down the stairs. The quality is fine. It's pretty expensive, but sometimes you just got to do it. If you need a stairlift, Stannah has good products and is a good company to deal with. My experience was great and I'd recommend them.

My mother, a 93-year old woman, came to live with us. She had a Stannah Stairlift at her previous residence and we decided to get one, too. The sales rep came out and explained all the different options available. We chose one that seemed best both in terms of the equipment we needed and the price. They then scheduled the time to install our straight stairlift.

Stannah Stairlifts is completely satisfying to me. We made two or three different calls in and they were very responsive. They are very obliging and very pleasant starting with the original salesman. The track that it runs on had gone beyond the point where it should have at the bottom of the stairs so there wasn't room for my walker to go through. Two young boys came in. They were very workmanlike and made the correction. They made the adjustment to make the track about two inches shorter so that my walker could go through and I could get on to the lift. I am liking it very much.

I checked two stairlift providers and although Stannah's rental rate after the rental period is over is higher, the rental cost for six months is lower. The sales representative was very helpful and all expectations were set well. The installer who came was also great but I have to call back because the stairlift is plugged in on a switch and it just doesn't work. For my mother, it takes a little bit on the swivel part to get a hang of the stairlift and I know there's an automated way to make that happen but that would be the only thing that needs to be changed for me. Otherwise, it works fine and it's what we expected. I'd recommend them.

I wanted a stairlift because of my disability and I've been watching the ads on TV for Acorn. I talked about it, and then my family told me to go ahead and do it, so I had Acorn come in. The rep talked to me and I told him I didn't know how they sold items with the bad feedback they had online. They only had 2 stars and I told the rep I don't think I would go with them. The next company I talked to was Bruno and they were good, but I thought I'd try Stannah. Everything the others had that I wanted were all add-ons and were an extra $500 or so. With Stannah, they came all built-in and there's a one-year warranty on anything that might go wrong with it, other than the motor and the railing, which were under warranty for 10 years. That's fantastic. Their service charges are lower too. The others' service charge was $250 to come in, while with Stannah, it's $179.

I love Stannah Stairlifts. My experience with the rep was really good. He was very helpful and explained everything. Sometimes, others use fancy words and everything you don't really know. But this guy was very good. Also, the installer was good. He did what he had to do. I and my husband love the stairlift. He has a problem with his knees and he said he's feeling so much better having that thing going up and down.

Stannah had a good review online. They had a very nice program to say that I can try the product out. In choosing the right stairlift, the rep also explained one or two differences, that I was like "Nope, don't want that." I like the stairlift's form plate. I've been using it for probably about two months and it has affected my everyday life tremendously. I'm able to go upstairs without a problem. Everything went very smoothly and perfectly well with Stannah.

I researched the various offerings on the internet and Stannah seemed to be the oldest and most responsible company that's involved in the industry. I had a very pleasant experience with their sales rep. He was knowledgeable and answered our questions, and that's part of what prompted us to go ahead and continue the installation. The installation took about three hours and went very smooth. The fellow knew what he was doing and at the end of the installation, everything worked. He also went over any of the important features that we should know about. Our stairlift has made life easier for me and my wife. I have difficulty going up and down the stairs so it was very helpful for me. And my wife can now move groceries and laundry up and down the stairs by putting them in the chair and running the chair up and down. If anybody is interested in looking at stairlifts, Stannah should be on their shortlist.

I had looked at different stairlifts but Stannah happened to be a local company and I liked that idea. I could go to the office and look at the stairlift if I wanted to. The sales rep was an older gentleman who certainly knew everything about stairlifts. He tried to present not only a new lift but a used one too. So he was good enough to give me alternatives even when I didn't ask for other specific options. The installation experience went smoothly. The installer came when he was supposed to and took about as long as the salesperson told me he would. I was also perfectly prepared for how far the stairlift would come out and about not removing the rail because I didn’t want it removed. There were no surprises. It was clean and easy. I signed off on it and got the instruction.

We had both Acorn and Stannah come out and though the guy from Acorn was okay, we felt much more comfortable with Stannah. The rep from Stannah was very sociable and seems much more knowledgeable. We were going to have the Acorn guy back to find out about the price after we had the stairs redone, but then my wife just said, “No,” and let Stannah put the stairlift in. So, they did. The installation team was one fellow and he was exceptionally good and knowledgeable, and everything worked out very good.

When the aide told me that they thought Miss Pullman really needed a stair lift, I went on the internet knowing nothing about them and did some research. I found comments about many companies and decided on Stannah Stairlifts. Their sales rep and installer were professional, pleasant and knowledgeable. They certainly knew what they were doing, they were pleasant and they were helpful too. The lift has helped her mildly at this point. It's doing everything it's supposed to do and it seems to be a top quality product too.

Stannah was the one advertised the most and they had the best presentation. I had the stairlift put in for my mom and everything's going perfectly well so far. The interactions with the sales rep went very smooth, positive and on point. The installation process was wonderful. The guy was one of the nicest installation people that I've ever had the pleasure to work with. He was wonderful, very friendly, thorough and explained everything to me in detail. He was a nice guy with a very pleasant attitude. The stairlift is a very easy thing for my mom to get on and off. The speed at which it moves feels safe for her and she handles it well. It helps her go up and down the stairs, which she almost couldn't do anymore. It changed everything. Everybody has been punctual, and everything has been very efficient.

I had my 91-year old mother come from Cleveland to Boston for Christmas and I rented Stannah’s Stairlift for six months. During their sales visit, the dealing I had with them was great and they completely helped me choose the right one for her needs. The installer put it in and left in after an hour and a half. When I had a bumper delivered from my husband's car during that time for Christmas, he was over the top and helped me put it under the tree. He answered my question also perfectly. It turns out that it's the same price to have it for one week as it is for six months so we figured we're going to own it for six months and it was cheaper than it is to buy it outright.

I like how easy the stairlift from Stannah Stairlifts is to use. I'm disabled so I use it every day and I'm thankful for it. At first, I was a little nervous using it but it has been a lifesaver. We felt comfortable going with them since they have a store in town. We went there and everybody was informative and we had a good experience. Also, because they were in our town, we have seen the other reviews. The sales rep came then out to our house, which was then yet to be officially ours, to measure everything. We did that because we wanted to make sure that it would all work out if we did the buy the house since without a stairlift, the house wouldn't work for us. They were able to answer all of our questions and they were also very thorough and informative.

My next door neighbor had used Stannah Stairlifts for an installation she put in. We're in our 90's and we needed a stairlift to go up and down the stairs. A day after I called Stannah, a salesman came out and explained what would be needed. And then, they gave me a date of delivery which they kept. So from beginning to end, it was done very professionally. So far, we're very pleased with the installation and it has served the purpose for which we bought it. The installation only took a day and the person who explained its usage was very clear and talked us out about all the features. On the whole, it was a good experience. Stannah Stairlifts is very reliable and the product is good.

We liked the way the Stannah stairlift worked, the way it was set up on the stairs, and how it turned to load a person off instead of on a step. We thought it was a very well-built type of thing that we needed. Their sales rep was very helpful, very convincing, and very good. When the stairlift was installed, there was only one person here and he was excellent. The stairlift gave me access to things that I do on the second floor. I have a few hobbies and most of them are located up there. The only thing is, it would be good if maybe when they're in the area if a sales rep would come in. I have a little concern about the security of one of the supports on the step. It makes a noise and I'm wondering if it's just a normal noise or whether it's something that should be tightened.

I wasn't sure I was going to be getting anything and it became more apparent to me that I'm going to need something. Stannah Stairlifts’ advertising was better and their name popped up as I looked for something up online. They were more prevalent in terms of their marketing than other companies. I'm an occupational therapist and their name was in some of my catalogs. I don't use it daily. It's hard for me to go up or down anywhere. I've only used it a couple of times. And sometimes, somebody bumps into this thing and then it goes down to seven, where it doesn't move. I've been in it where the stairlift doesn't go down or up and it's because people are bumping into it. You go up and down the stairs and it's jetting out too much so that's annoying, where I've had myself and my mother strapped.

It was a great experience that I had with Stannah Stairlifts. When I started calling around, they were the first ones to get back to me. And then I looked online about how the company was run and what other people thought of different companies. Stannah had the best customer service rating. I called them and they called me back, and they came out. The gentleman who came out to the house to give me a price looked at the house, sat down with me, explained everything and showed me videos. He was really good. And so I decided to buy it. A young gentleman came in to install it. He couldn't have been nicer. He explained more about how to do it. And they were in and out of here within three hours. It was a good experience all the way around with the customer service; with the installation and with the first guy who came out to give me the estimate. Everything was out in the open and upfront.

Stannah Stairlifts has been perfect and it helped with some of our personal reasons. It was convenient for the person using the lift. Their sales representatives were very professional and knowledgeable. Even the installation was nicely done in a fast period of time. The whole process was well-done and I would definitely recommend them for they were great.

My nephew told me that Stannah Stairlifts put a stairlift in over the Orange Historical Society. It was a very good job. It worked good and it didn’t take up a lot of room. I got them, too, and the installation went very well. It took the installers about 5 hours to get it done. My boyfriend uses it and he’s very happy. He said it’s one of the best things that he ever did. I also use it to go upstairs to sleep for the night and without it, I’ll be downstairs all the time.

Personal recommendations and online reviews led us to Stannah. The first time we called them, we thought we should go to their showroom first and see the selections but they strongly recommended that we have their salesperson come to the house. Doug came to the house and he was fabulous. The installers were true professionals and the installation was remarkable. We put the stairlift in to make it easier for my mother when she comes and visits us. She doesn’t have to worry about getting up the stairs. Also, my husband has Parkinson’s and we know he will need it eventually. Overall, Stannah did a good job and I’d recommend them to anyone. They can’t go wrong using it.

I already owned a Stannah stairlift and I put a second one in. They are a good company. From the sales to the order and to the installation, everybody was very easy to do business with. I would recommend them.

I found Stannah Stairlifts quite helpful. I used them 10 years ago as a rental when I broke my foot. Then they came two weeks ago and put in a stairlift now that we're going to keep one. Most of these companies are all the same. It was just that I knew Stannah Stairlifts, I liked them, and I had a good service last time. I enjoyed having the sales rep over here. The installation process took longer than I thought it would since I remember it being shorter last time. But the installer cleaned up after himself, showed me how to use the stairlift again, and left me a lot of materials. Both their sales rep and installer were very nice and very helpful.

My wife’s hips are shot and we got a Stannah stairlift after reading about them online. The salesman came in and he was very pleasant and easy to talk to. I was more than happy with the installation as well. Both the salesman and the guy who installed it were very professional. Stannah was great to work with and we’d have them back any other time if we order another one. My wife likes getting in the stairlift and having to ride it down instead of trying to walk down.

I was investigating stairlifts and I found Stannah Stairlifts on the internet. They were quick to respond, the price was reasonable and I had a rental option. Some of the other places I contacted, I had to buy them outright. The sales rep was great, informative and he went through everything with me. He told me all the different options we had like the six months rental and the option to buy at that point or I could buy it outright.

We had a Stannah Stairlift installed for my parents. The salesperson took the time to explain how the system would work and showed us a video as well as some brochures. He was very informative and answered all our questions. With their reputation and the price of the system, the choice was made. The installers did their work and showed my parents how to run the system. Moreover, they showed me some things to do in terms of maintenance. They were helpful and answered questions as well. The system helps my parents up and down the stairs and it's much easier for them to get around the house. However, we purchased the refurbished chair and it hasn't worked for more than a week. They've had the repair people out three times and they've called on the phone once. They were out last week to repair it and we'll see if it continues working. If they've finally fixed the problem, then we'll be very happy.

My son-in-law had researched Stannah and we had another stairlift provider come in, but Stannah offered more for the money. The other company wanted an extra $1200 to swing around into the living room, one extra turn and Stannah said, "No charge for that". That definitely sold me on it. Everything has been fantastic. I'm very happy with it. The sales rep was excellent, very knowledgeable, friendly and a real gentleman. This is the man that I would like to deal with in any type of transaction. Also, the installation team was very neat, particular and did a beautiful job.

I am very disappointed. Stannah Stairlifts never called back to see if we were happy with the installation. They sold it to us, they came and installed it. That was at least four or five weeks ago. Somebody from the company should have called to say, "Were you satisfied the way they handled the installation?" Nothing. No follow-through. It was like make the sale and run, like a used car salesman, so I was a little taken back by that. The customer never received a follow-up call whether they were happy or not, which is utterly shocking. You don't do business that way. Both installers were very polite gentlemen. One installer was very knowledgeable and very nice but the other one was very young. He was very sweet but he took a ridiculous amount of time and was a little sloppy because I saw nails all over my driveway when I went out from my car. He could have cleaned up a little bit better.

We looked at company reputations and Stannah has a good approval rating. During their sales visit, they seemed to be knowledgeable, they made recommendations and explained every detail. They recommended putting the handrail and setting it more so I had a contractor come out to do that. But there was a small glitch because we have a dropped ceiling downstairs and there was nothing solid to mount it to. So the contractor's recommendation was to mount it on the other side. I called Stannah and their rep, Tony, looked at the pictures again and said that the contractor was absolutely right. Then the installer came and he explained every feature of the stairlift, how to operate it, and the keying. He was only here about four hours so he did a good job. I live upstairs and my sister lives downstairs. She was having some knee problems and the stairlift had taken care of that. Also, the stairlift rides smoothly.

Our neighbors had done a very exhaustive search of stairlifts companies and ended up going with Stannah. We trusted their research and I was told later that Stannah was the best. The sales rep was imaginative and thoughtful about where we wanted to put the stairlifts and how to do them. He did that in an outstanding way. We have three stairlifts and the installer did a great job of installing them.

My mother was falling a lot and she has different health issues. The doctor didn’t want her walking up and down the stairs anymore. I had to do a lot of research because Stannah Stairlifts don’t pop up first in the internet so maybe they can improve on that.but Stannah Stairlifts did a great job. The representative came to estimate and was very professional. The pricing came in exactly as they said it would and the installation went very smoothly in my mother’s home.

I’m 71 and my wife is 66 and we’re both still working every day. We’re capable but it is 15 steps to the main level when we drive into the garage and it’s a pain in the neck on grocery days. We had looked at putting in a dumb waiter and we even looked at putting in an elevator. The elevator was too expensive and the dumb waiter wasn’t structurally feasible for what we wanted. So we put in the stairlift with the forethought that we’re going to need it eventually. We had called a couple of companies and got it down to two. The Stannah Stairlifts salesman was the first one out. He was good and he sold us on the product.

I'm very pleased with Stannah Stairlifts. I like all their features. The installation went very good and I feel very much comfortable and safe with the stairlift. I would recommend them.

I called Acorn once and they wouldn't work with me. I called Stannah Stairlifts because somebody I know has a Stannah, and I'm very happy with it. The salesman was great. He explained everything and worked with me. Also, the installation guy was awesome. He had a problem with one of the PC boards and he had to call, and the other guy came and he delivered the PC board to him within half an hour. He cleaned up after himself, was very friendly and he knew all about the product. He also showed me a couple things and before he left, he showed me how it worked. We sat my wife on it and he went through everything. My wife has had two strokes and the stairlift gets her up and down the stairs. It saves our backs and helps tremendously. It does what it's supposed to do and I couldn’t be happier.

Stannah Stairlifts was the name that stuck in my head over other stairlift providers. The salesman we had, Doug, was very good at explaining the three different types of stairlifts and we were able to pick the right one. The gentleman who came to put the stairlift in took about three hours and cleaned up after the installation. I have it for a month now and it is working very nicely. My mother and I could get up and down the stairs easier with it. She’s in her 80’s and has a hard time with the stairs, and I’m having a bit of a leg problem. I would recommend Stannah very much because we enjoyed the service we got and we've had no problems with their product so far.

Stannah Stairlifts had the features I was looking for. We have a straight stairway and their stairlift had the automatic fold-up thing at the bottom, plus it pivoted at the top. I also liked the idea that they've got the buy back program and they had a competitive price. When the sales reps were here, my wife was comfortable with them. And when the installer was here, he was accurate as far as what he was doing and how long it would take. He told me he would do it in five hours and he did a good job. The stairlift was expensive but when my mom came up for Thanksgiving and she used it, it worked wonderfully. She couldn’t have negotiated the stairs without it.

Stannah has a long history of reliability. I got their stairlift for my spouse and their salesperson was very informative and not pushy. The installation was also done well and efficiently. The installers who came out were knowledgeable and neat. I'm very satisfied with the stairlift and I like that it runs smoothly and quietly. But I’m waiting to see if it holds up over time. I also wish that the chair turned the full 90 degrees when it got upstairs, to face the stairs rather than a slight angle that makes it a little harder for my spouse to get on and off. It’s like an 80-degree angle and, in my mind, it’s a design fault because for someone who’s really handicapped, they need to back up to it. Other than that, I’m happy with my experience. They’re very professional, informative and accurate. I would also highly recommend their product but with an explanation about the seat not turning a full 90 degrees to face the upstairs platform.

I was disappointed during the first time we came up with the price of the Stannah stairlift. Then, instead of having it on the right side, we moved it over to the left side and the price went up $1,000 more and I was also disappointed in that. I didn’t think it was worth that kind of money just because they had to make that curve. However, they haven’t made the curve and there was still a price rise so I wasn't happy with that. But, the installation was fine and they did a good job. The installers were really knowledgeable and they gave me a good explanation of how it works and how to use it. They also cleaned up after they got through. My son and my wife use our Stannah stairlift and so far, it has been working good. But, it's not as smooth as I thought it was going to be.

I have mobility problems especially getting up and down. I go downstairs from the kitchen to my office. The laundry room and my husband's workroom are down there, too. I’m up and down all day long from the first floor to the bottom floor and it became too much for both myself and my husband who's now battling another big problem. We both have leg problems now and I have lower back problems and that’s what prompted us to look at Stannah Stairlifts.

The Stannah Stairlifts sales rep was very good in addressing my problem. However, they could have gotten back to me a little sooner. He said he put a rush on it but it's been a month so I had to call them back. I was disappointed with that. If you’re getting a stairlift that means you need it. Nevertheless, I was very happy with them. Their reps were very nice and the installation team was fine. Their stairlift has good quality although I’ve only ridden it once. I got it for my groceries because I have a bad back and it was a lot to carry the groceries up. So, I don’t really ride the stairlift but my grandchildren do and they love it. I've had it for a month and so far, I have not had any problems with it yet.

I have three floors in the house and Stannah Stairlifts is my second stairlift to another floor which has been there for so long. The salesperson came to measure the stairs and gave me a price that I was happy with. The stairlift was put up by the installers and they demonstrated it for me. They even had me test drive it. They were efficient and did everything they were supposed to do. They cleaned up after themselves as well.

Stannah Stairlifts was recommended to me. I had other stairlift companies here, but I like the way Stannah did their job, although they were expensive. I liked the mechanism and the way they built the stairlift.

My great grandma uses a Stannah Stairlift and she loves it. She likes that it's smooth and that it's easy for her to use. Having the chair in general is a huge help for her, being able to not be so out of breath when she gets to the top of the stairs or the bottom of the stairs. She’s able to have it there to help her when she needs it. It's a great chair for someone to have in their home.

Stannah Stairlifts was recommended to me by several people who had them. When their sales representative came, he looked at my home and figured what was the best thing for my home. He was very thorough in his presentation and explained the whole process to me and all that I would be getting. He assured me that they were a reliable company and they have been around for many years. Their installer was a wonderful man. He came in and went right to work. He was very efficient and good with the situation all around. The stairlift goes up and down without any difficulties. So far, having it in my home helps a great deal since I just came out of the hospital.

My wife needed a stairlift. I wanted somebody to come in and tell her about Stannah Stairlifts. They did but we’re concerned about the cost because it was over $13,000 and we couldn't afford it. I went to the program here in Massachusetts where the state pays for it and talked to a lady who told me what type because I have to make out. They sent a paperwork for me, we put it in and we were okayed for it. She came by and we signed all the papers. The process was seamless.

The Stannah installers were very nice and good. At first I was scared and I had to wait for somebody to plug me in. But I use the chair everyday now and I've gotten used to it.

We’ve known about Stannah for a while and we never even considered other providers because of Stannah’s reputation. The same salesperson, Tony, came out more than once. He was very polite, knowledgeable and helpful in walking us through the ordering process and what exactly we should order. Anytime we called and needed questions answered, whoever answered the phone was accommodating and got our questions answered. If not immediately, then they knew who to go to. The installers were also great and they were very polite. They were very clean and neat. They did a wonderful job instructing us on how to use everything.

We were looking for stairlifts and the person we know said he had gotten a Stannah Stairlift and it worked okay. So we just went off with his recommendation. A guy came in from Stannah. He explained the stairlift process and extolled its virtues. He then measured the floor and gave me a quote. However, I wanted to get a sense of other possibilities. So I have asked another person, who gave me a wider range of quotes. I have two turns to come downstairs on the lift. So the Stannah stair guy said that the best thing for me was a stair that wraps around. I thought that was much more sensible than the guy who gave me a quote for a straight one, the one with one turn so I picked Stannah.

I evaluated all of the stairlift providers based on commentary online and I researched each individually on features and found that there were only two that I was interested in. I went to ask each to come to the house and demonstrate the product and I also went to the Stannah office in Elmsford, New York to see the actual demonstration of the product. Stannah Stairlifts had uniformly good reports back from the people that were using it which was important to me. The inclusionary feature of the automatic foot stand as part of the price rather than as an extra was also important to me. Also, I wanted a smaller profile in the chair and the chair could be purchased with narrow width arms because the person that was using it was a small person.

My wife really needed the stairlift. The lift gives you a chance to quietly think away what you’re going to do on the next platform you hit. In this busy world, between doing this and doing that, you’re always on the run, it gives me about a ten-second pause and they’re pretty refreshing. When we had the Stannah salesman out and he gave us the rundown of the whole thing, there was absolutely no pressure and a lot of choices. It was 100% our decision. There was no pressure to decide to get it from his perspective. I also had a good conversation on the phone with their reps on the other end. We had already talked to Acorn and they would have been good too and I’ve seen their product. My sister in Rhode Island who was older had one of those and it was good. But Stannah Stairlifts simply had a way shape to it that was better for our stairway and less obtrusive so we went with them.

Stannah Stairlifts was recommended by a friend, and they are very good and friendly. The sales representative was courteous, knowledgeable and was able to answer any question. There was only one installer and he was also courteous and he cleaned up after himself. I have heavy breathing when I walk up the stairs but now I don’t have to and I have it easier. Everything is very nice with Stannah Stairlifts but it would also be nice if it can move without me holding it because sometimes when I reach for something, it stops.

We know so much about Stannah Stairlifts and we read the brochure and it looked like something we want to try. They’re also the first ones who called and when the representative came here, he convinced us that the lift was okay so we did it right away. The turnaround lift is more complicated and a lot more expensive so the rep led us to the right one. We got two chairs and each step has its own little chair. The installer was excellent. Installation took a while but he did a good job. He cleaned up and took all the cardboard away. So far, the lift has met everything we need from it. My wife uses it and I’ve not tried it but she says she’s comfortable with it. Her only issue is that she’s a big girl and the seat is a little narrow for her. If they have a version with a wider seat, it may be easier for a bigger person. My wife can’t do stairs, which was a need and Stannah allowed her to be able to get out of the house again. I would recommend Stannah.

Stannah Stairlifts' rep was very pleasant and efficient. He came out when he was supposed to and we made the arrangements. We looked at their reliability, service, and user recommendations. It took the installers four and a half hours to do the job. It's a good product and anyone who needs a stairlift should consider it.

My mother has a spinal fracture. She can walk but it’s difficult for her to lift her legs and go up and down the stairs. She wanted to be able to stay in her own room which is on the second floor. I know Stannah Stairlifts because they advertise more than anybody else and assumed that their quality is better. I grew up believing in getting what you paid for.

My wife needed a stairlift so I did a research and Stannah Stairlifts seemed like a better company. I went with them and we've had it for about a month and a half now. So far, I'm very satisfied with my decision. Their sales rep was very pleasant, very honest and efficient. He's veered me in the right direction and didn't try to sell me more than I needed. The installer did a very good job. He was very efficient and very pleasant too. I like the ease of use and the comfort of Stannah stairlift. It is high quality and their team was very professional. Stannah is a very positive and excellent company. I was very impressed with the installation and their products. We are very pleased.

I needed a stairlift very quickly and Stannah Stairlifts had everything I needed for going down the cellar. I like it except I'm a little nervous about the footrest. It’s a little fragile because my father was tempted to stand on it and probably if he does, the whole stairlift won’t work. There was some dirt that got in it and it didn’t work. We had to clean it out at the beginning so the footrest seems to be sensitive. Other than that, everything else is great. The sales representatives I’ve interacted with, the actual installation and the clean-up afterward were all very good.

The Stannah stairlift was nice and I was very pleased with everything, from the salesman that came to the house, to the installer that did all the work. He was very nice, answered all our questions and showed us how to work everything. It was more of what we were looking for. It had safety issues, but it was good. We've had the stairlift less than a month and I like the whole product. It's great and provides access to the upper-stairs for my husband who has Parkinson’s. It also sits well in my stairway, the size was good and it's comfortable for my husband. It’s much better and easier getting him up the stairs.

We have another stair lift in the house, but the Stannah is a little simpler for our purposes. We chose the simplest one because we don’t use it that often, but we were pleased when we used it. It’s been helpful and without it, there is no other way we could get a person out of the house. Stannah did very well, and we’re satisfied.

I had interviewed several stairlift providers and Stannah offered the best product out there. The sales rep was very courteous, knowledgeable and very professional. He assured me that if anything goes wrong, there would be somebody there to service it. The Stannah stairlift we bought was for my wife and it’s perfect for the straight stair we have. One gentleman came out and handled the installation that took about three and a half hours. He had every tool and he put them back in the identical spot in his case. He was so professional and I admired him. There wasn’t too much to clean up, but whatever was required, he took care of it. He did a great job and the stairlift is working fine.

I bought the Stannah stairlift used from another customer and we had done a little bit of research into the one that she had specifically and felt confident in the style and the quality of it, as well as the price that she was offering to sell it for. Also, she had said that Stannah had serviced it once a year the entire time that she had owned it and that’s really why we purchased this specific one. She also said wonderful things about Stannah in general.

The sales visit was excellent as the salespeople from Stannah were very polite, nice, knowledgeable and answered questions. The installation was marvelous, neat and clean. My family and I love the Stannah stairlift. So far, so good.

The sales rep of Stannah Stairlifts was excellent. He knew what he was doing, answered my questions and was quick. The installer was good and he also knew what he was doing. He did the installation quickly, answered my questions and moved on. The stairlift works and it gets me up and downstairs which is what I need. It runs from the first floor to the basement where all of the mechanical equipment is and I was not able to get down there. Now, I can get down there for the furnace and all the other stuff that’s down there so it makes a big difference. If I haven’t had the stairlift, I’d have to get out of the house. I had an excellent experience with Stannah Stairlifts.

I read about the recalls from the most advertised stair lift, and Stannah Stairlifts is the better. We purchased two of them. We’ve had the first one for three years and we just had the other one put in on October. The sales personnel were extremely pleasant, low-pressure and the nicest people. The installers, the maintenance and staff were also really nice and down-to-earth. I’m very comfortable with them.