Stannah Stairlifts Reviews

My daughter's house has quite a long staircase and I can't do stairs. I happened to be looking through the Globe one morning and I saw Stannah Stairlifts had a big ad, so I called. I was hoping to have it installed September 1st, but the contractors took two months to finish what they were supposed to do and I didn't get the chair until the end of October. Their sales reps were great though. I had to have them come back a few times to show me how to use it and they had no problems doing that. I just got to know the stairlift well and now, I go up and down. The stairlift is straight and then it curves on the top of the stairway. It fits in perfectly. Although the cost was a little high, it was worth it. It works great and I'm very pleased.

I had chosen a company out of Denver but they didn't have a showroom nearby, so I went with Stannah. The sales visit was very good. They explained what they were about and the background on their company. It was good enough for me. Then, one gentleman came out for the installation and he was perfect. The stairlift fits fine into the stairway. I got it for my elderly father and the Stannah stairlift is convenient for him. He's getting up in years, so it's very good for him health-wise and energy-wise.

I have problems with my back and legs so I sought a stairlift. I liked what the reps from Stannah had to say. They were very informative and nice. I purchased a straight stairway from them which fits fine in my stairwell. Their installation team showed me how to use it. However, the half seat doesn't want to stay half folded. Still, since getting the Stannah stairlift, going upstairs has been much easier.

Stannah is absolutely reliable and I had a very good experience with them. My husband has Parkinson's disease and he can't get up and down the stairs. We needed a stairlift and somebody gave us their old Stannah stairlift. All I needed to do was get it put in. The Stannah rep came in and I had a wonderful impression on him. He measured the stairlift, checked it, told me exactly that it's in perfect shape and that it couldn't be changed facing the other side and then all I would need are batteries and a longer track. The installation went beautifully and the quality of the stairlift is excellent. I like that my husband can now get up and down the stairs.

I have aortic stenosis which is a narrowing of the heart valve that causes shortness of breath. So, after walking up six or seven stairs, I could feel it. I have a landing at the ninth stair but I decided to follow my father's advice years ago. He said there's a time to save and a time to spend. I celebrated my 90th birthday on October 17th and the Stannah stairlift was a present I gave to myself. Helga, a very long-time friend of mine who lives in Newton Centre had Stannah do her stairlift a number of years ago. Her mobility problems are much more serious than mine but I could see how her quality of life improved. She was very complimentary and very happy to hear that I followed through. Stannah is a company that has been around a long time and they’re doing something right if they lasted this long.

I get breathless climbing stairs and I'm never quite sure if my legs and feet are gonna function properly so I needed a stairlift for myself. Two of the providers were in my neighborhood and then, the rep from Stannah came out to my house. She told me to read the reviews of Acorn which I did and I also read Stannah’s reviews. Even though it was twice as much money, I decided to go with Stannah. The installation went very smoothly. Two guys seemed intent on getting it perfect and making sure everything was correct all the way around. It fits perfectly in my home and the quality is good.

My father is a World War II veteran and 91 years old. But Stannah didn’t give any discounts for veterans or senior citizens. I was a little taken back by that. And they were very expensive. Two years ago, Acorn had given me an estimate for $3,000 and that was for a brand-new unit. But we needed the stairlift and Stannah was a reputable place. They were all very nice and wonderful too. The salesperson came and told me how it works. I also went for a trial run and the lady at the office was very nice. We decided to purchase the new unit and the installation took five and a half hours. The installers certainly knew what they were doing and they did a beautiful job. It was neat and clean. They also didn’t leave until I understood how everything worked. And they said if I had any questions or especially when my father got home and wanted another demonstration, to call the salesperson.

My wife fell and broke her hip and it was hard for her to walk, so we purchased a stairlift. We liked our previous Stannah stairlift a lot and we went with them again. I called Stannah and talked to somebody who came out, looked at our stairs, and made a proposal. We got the straight model. I really appreciated the salesperson who was very informative and told me about the warranty. He told me about the post-sale services, which I may have to take advantage of. So, I was really very pleased with the whole sales process.

I have a very bad arthritis and had an accident. I’ve been in pain, and when I wanted to go out to go to the doctor and whatever I was asked to do, I couldn’t go down the stairs. I would also look and get dizzy. I felt like I was in prison. I saw Acorn on TV and it doesn't look too clumsy. When I told my husband about it, he went down on the internet and he said that they have bad ratings. He also said that people did not have nice things to say about them so we should forget about Acorn. He then kept looking until we found Stannah. At the same time, I kept saying that we have to do it. He was dragging me out of the front door on concrete and I wasn't ready. He knocked us both down. That moment we knew we had to eventually get a stairlift.

Stannah was fantastic. I couldn't be any happier with them. The other one was Acorn. I inquired online and they harassed the hell out of me. They were calling me 50 million times a day, not leaving messages and leaving messages. It annoyed so much that I decided not to go through with them. On the other hand, when I contacted Stannah, they were out within a week and had everything done. They did a fantastic job installing, explaining and following up with us.

I had a good experience with Stannah Stairlifts and the person I dealt with was good. The stairlift we got from them was for my husband and myself. The reps were fine and knew everything about the stairlift. We had a lovely experience with them. The installation team was very good. I had to call the dealer that we purchased the stairlift from and they were very good on the service call. They answered our question and were able to help us over the telephone, and we got the stairlift to function again, although it had not stopped working. But now, they may have to come over because I'll discuss it with them. We are going to call them to take care of something that we think is the matter with the stairlift.

The Stannah stairlift looked like a nice piece of equipment and I needed it for my husband. He was coming home from the hospital and the salesperson got me an earlier appointment. He did everything he could and was excellent. The installation was a four-hour commitment and the team was excellent. We have a straight rail and everything worked out fine with the stairlift. The people we dealt with at Stannah were very nice and I was very happy. The product is also a very good system and we enjoy it. It's convenient. If we didn’t have that, my husband couldn’t walk up the stairs. I’m really satisfied with it.

My husband is ill so we got a stairlift. I researched a little online and Stannah was the first stairlift provider that caught my eye. The sales rep was really good and he explained that we could rent the stairlift as opposed to buying it if we thought it would be short-term use. That made sense to us because my husband has terminal cancer, so that's what we did. Stannah told us ahead of time how long the installation would take. They also told us what we needed to set it up as far as the electrical and that they could provide that if we didn't have it. Then a young man came one day and put the stairlift in. He was clean and fast, and he explained how to use it.

The representative I dealt with on the sales visit wasn’t very knowledgeable about the chairlift and he was puzzled much. But I liked the salesman and Stannah's rating on the internet. I purchased a straight stairlift and it fits fine into our home. I would recommend this chairlift.

Considering our age and looking at the price wasn’t gonna go down, we decided we might as well get a stairlift right then. We were planning ahead and I went out and got estimates. Stannah had a very solid product and gave me the better value for my money. I was also fortunate in that I happen to know somebody who had this brand so I could actually go there and see it. The person that I dealt with at Stannah was also very specific about the product and the process of installation. So we had a very good idea of what we were getting before we got it.

Stannah Stairlifts has been in business for a long time and they were very prompt about getting me a quotation. It was very interesting though because one of the things that I was not happy about and I considered a black mark against them was they did not have anybody local in my area. But I found out in my checking around that there are a few fly-by-night operations that are guys who must be working out of their garage. The stairlift is a kind of a device that you don’t want a company or an installer that’s not doing it so often. It turned out that a friend of mine has an Acorn at his house in Queens and has been having a hard time getting somebody to service it.

We have had a Stannah stairlift for about 18 years. Towards the end, we had a few issues but we had no complaints with it at all. We ordered a new one about three months ago. We didn't even look elsewhere because we loved our other one. We took a unit out on a six-month rental and then we were gonna buy it after the six months. The man who came and sold it to us was very nice. They were very cooperative and everything was wonderful.

We were having trouble getting up and down the stairs, so we decided to purchase a stairlift. Stannah Stairlifts is located close to us and they seemed to have the right thing. We bought a straight stairlift from them and had this installed from the first floor to the second floor. Our experience with the installation was fine. The quality of the stairlift is okay and we like the folding rail. Since having the Stannah stairlift, it's now easier to get up and down the stairs.

Stannah was pricier than the first ones that I had chosen but I went by the reports that I have read about other companies. We were purchasing the stairlift for my elderly mother-in-law. It was a three-story condo and the reps were very helpful in deciding what type to get. They were very professional too. The installers were very quick and once again, very helpful. They answered all our questions and were very clean. We got the curved stairlift and my mother-in-law loves that it goes off all three floors really quickly. It also looks very sturdy compared to the other models that I had looked at with the other company. The craftsmanship on this one really looked like it was a good quality. I would definitely recommend Stannah.

My mother-in-law has moved in with us and we sensed a stairlift was gonna be needed. I looked at Stannah's website and saw what they offered. The salesman did a great job. He came to the house, spent about an hour with us, and went over a lot of information with us. He was really good with my mother-in-law and myself. He measured some stuff ahead of time and said what the issues we might need to address if we decide to go with Stannah. He said we have to have an outlet put in over at a certain area and I said that there’s an outlet on one side of the stairwell. So he said the installers would figure it out and tuck it away.

My sister-in-law was coming to stay with us for an extended period of time and she can’t walk up and down the stairs. I called a couple of different places and Stannah's rep who came out here sold me on their company. He discussed the fact that they were the only manufacturer in the industry that manufactures as well as install the products. He took his time and he was very thorough and he explained everything. Also, the price was right.

I just had knee surgery and I needed a stairlift. My wife is beginning to need it too. We had two stairlift companies in mind, but Stannah Stairlifts had the best reputation. Their sales rep was very nice and very helpful and he answered my questions. I had a very good experience with him. We had a straight stairlift installed and it gets me and my wife upstairs and down. The installer was also very nice. He knew what he was doing and was very efficient. We only had one little service call since then. These things are not inexpensive but I am getting what I paid for. It does what it is supposed to do and it is gonna help our quality of life. I would recommend Stannah.

My disabled husband was having a hard time walking up the stairs so we purchased a Stannah stairlift. Their salespeople came out and they were very good. They explained things to us and were very well informed about the product. They have good manners and were not too pushy. The installers came when they said they were going to come. They were also very neat about the job. They brought all the package materials out of the house when they left. It was excellent. We have them installed a curved stairlift and it fits a little tight in our home. But it’s an old house so the stairs are not wide and the Stannah people explained that to us when they came in and measured.

My wife was having difficulty getting up the stairs so we got the stairlift from Stannah. I’ve done business with them previously and was well satisfied. During the sales visit, the individual was experienced and familiar with the equipment that was available, knew exactly what measurements to take and did this efficiently. The installation team did a good job and did it quickly. I like that Stannah stairlift facilitates my wife in getting up and down the stairs by herself without having to have manual assistance. It has made her somewhat more independent, and that leaves me free to do other things like cutting the grass.

A stairlift was a necessity for my elderly parent. After I called the Stannah national number, I got a call from a local rep and we discussed the situation. Then she came over, examined everything, laid out the options, and gave me pricing. She also followed up with me while I looked at the competitor and decided to go with Stannah. Then she called me multiple times to confirm installation. They were more informed and had better service. The quality of the straight stairlift is very good and I like the battery back-up. However, it doesn't leave a lot of room left for other things. It would be a little tight if you had to carry groceries or stuff and you couldn't walk down alongside it.

I have sciatica and I can’t climb stairs right now, so we decided to purchase a stairlift. We also chose it as an investment. We had installed it in what is gonna be an apartment for my wife next to the house, so we want it for the long term and that’s why we chose an expensive one. When the salesperson talked to me and explained the advantages of Stannah, I was persuaded. She was a good salesperson. She persuaded us that the other options were less expensive but less well-made and that Stannah was custom-made for the setting and, therefore, was a better long-term investment.

I got a Stannah stairlift over 10 years ago and I was pleased with what I had in the house to begin with. When I wanted another one put in, Stannah was very helpful about it. A person came and explained then I said I wanted it. The installer was also very good and talkative. This stairlift has a slightly different version but it's a good machine. In fact, it's a better machine than some of the others that I've seen especially on television. I would recommend it to anybody. I'm 86 years old and with the stairlift, going downstairs is a breeze.

We got a Stannah stairlift and my husband, who has a disability, liked it a lot. The salesperson came first and gave us all the information and demonstrations. The stairlift had to be custom-made because we have a staircase that takes a corner so it took three weeks to get it. But the installers came in and they were super good and explained a lot of stuff to us. The functionality is great and it gives us security. He wasn't comfortable in the beginning but I was always there when he steps.

I purchased a straight Stannah stairlift and it fits perfectly in our stairwell. The installation was easy and the rep's personality, knowledge and ability to answer questions was fantastic. I like the product and my elderly parent likes it that his knee doesn't hurt anymore.

I’ve been diagnosed with Myasthenia Gravis, a neuromuscular disease My research about Stannah Stairlifts as a company, their equipment and my interview with their representative made me decide to go with them. Their sales rep was very thorough. He answered all the questions, showed me the picture and explained everything in detail. There are a lot of different features that they offer that other companies don’t. And I like the fact that I could rent prior to purchasing to see how it worked out for me.

I have a friend, who was doing hip surgery, was researching about Stannah, and the company came out being the best company to go with. Also, it's a local company and so repairs would become relatively easy. She hasn’t purchased hers yet. I then called Stannah and they gave me a man, and it turned out that he was perfect. He knew what to do. He’s been with the company for many years. I gave his name to my friend who did the research, so, when is finally purchasing a stairlift, she will gonna ask for him.

Stannah has a showroom that has all the different stairlifts lined up and I narrowed it down to a couple of them before I even went there. Once I physically saw and touched it, and rode on the different ones, I got a feel for it and that was very convincing. Going there made a difference because the Stannah stairlift cost a bit more money than the others and I was pretty much set on the other one that was less expensive. The gentleman I dealt with wasn’t high pressure and we had a lot of things in common. He understood the business and what he said was what happened as far as installation.

My father was getting old and we needed a stairlift so he could go upstairs. The Stannah stairlift wasn't a big deal to put in. The installer came in, installed the straight stairlift and they were all set. He knew what he was doing and he also showed us how to use it. It fits just fine in our home and it works. My father likes it and I'm satisfied with Stannah.

My wife had an accident and she broke her knee. One of Stannah's guys came and told us good reviews about them, then everything went very well when their team came to assess our home. Installation was very professional too. The guy who came was very helpful and he went through everything before he left the house. He did a good job. The stairlift fits well in the stairwell and the way it's quiet is my favorite feature so far. Yet I wish it would go a little faster. It’s also a little pricey but we needed it. So, I would recommend Stannah.

At 86 years old, I began to have a lot of trouble with spinal stenosis. I had a spinal surgery in June and I knew that I would have a leg weakness for a time afterward. So while I was still in the hospital getting rehab, my wife contacted Stannah and arranged for the installation of the stairlift. It was done before I came home and she had a good experience dealing with their representative.

I have a handicapped mother and wife. I have a friend that used Stannah Stairlifts and they had very good success, so I did the same and got a Stannah too. The installer arrived here about 10:00 in the morning and he was very professional. He told me what he was going to do and he did what he had to do. He asked me questions and he showed me how to operate the stairlift. So far, it's been working all great for us.

We had dealt with Stannah in the past and we were very satisfied. Although there was some miscommunication initially, they came back and they worked it all out. The techs who installed the stairlift were very good. They were very clean too and it was problem-free after that. The stairlift itself is great, and it's definitely needed.

I needed a stairlift because my knees are bad. I compared providers and chose Stannah. I got a curved stairlift and it's not obtrusive. Also, the quality is excellent. Everything is very satisfactory so far.

I broke my hip and I decided to purchase a stairlift. Stannah seemed to be the best option financially and they could do it right away. My wife called them on a Monday and they installed the stairlift that Friday, while I was still under rehab. She also said that the installer was here for 5 hours and he really took the time to install it. The quality of the stairlift is really great and using it has been life-changing for me. I’m glad we did it. It surpassed my expectation and I would absolutely recommend the Stannah Stairlift.

I purchased a stairlift for my daughter who was disabled and after she died, her family gave it back to me. When Stannah Stairlifts came to take the measurements for my stairs, everything was very well done and they were very helpful. Also, the installer just kept working and when he was finished, he let me know. The installation was completed in at least half a day. I use the stairlift now as a dumbwaiter on my cellar stairs. I also use it sometimes when I have a sprain. I noticed lately though that the footrest seems to be not solidly put together. When I put it in the upright position, I could see a gap at the top and the bottom. A screw is missing to hold it together. But I'm very happy with the stairlift and I would definitely recommend Stannah.

I had knee replacement and it didn't work well. I couldn't go upstairs so I got a stairlift from Stannah because it's local. My wife just went over to their office and spoke to them. They told her what they had and how they could put it in. We got a straight, indoor stairlift. It's in a public hall. We're on a house with apartments and we live on the second floor, so it's outside the house. My wife dealt with the salesman who was very nice and explained everything to her. He put an outlet on the first floor and explained to her how it wouldn't make too much damage on the stairs. I can now sit and get up and down the stairs easily. We have a room downstairs we use too, so I can get down into there.

I just moved and I wanted access to the basement and enjoy the full capacity of the household, it's just that I have physical disabilities. I saw Stannah on the internet and it looked like it was a good description so I said I’ll go with it. Everybody was great and thorough. The salesperson that came was very compassionate and explained everything. Then the guy that installed was Christian as we had a whole uplifting talk ‘cause we’re Christian too, so it was nice.

My husband has to walk with a walker and Stannah Stairlifts came to my mind so I called. Their sales rep was great. She explained everything to me. We got an indoor stairlift that goes up straight and then turns around at the top of the stair and at the bottom. It fits great in the stairwell. My husband thinks it works great and that’s how he gets upstairs. We bought a refurbished one and my husband had to call three times for a service on it but their reps came out right away and took care of the problem. In fact, the last time, they changed all the circuit boards so I got almost a brand-new piece of equipment. What happened was almost like fine tuning wherein they’d send a new guy out, then they’d send another guy out, and then they sent the guy out that knows everything, and he took care of everything. They were great about coming out and doing the fix right away.

I was having some serious back problems, so I purchased a stairlift. I saw the ad and I read about it, and then I looked at others. I liked what the Stannah ad said in the guarantees, however, the price was high. The salesman did not push and he just told the facts. The installation of my straight stairlift went fine, too. It took the man a couple of hours to do it. The fact that I do not have to run up and down the stairs is helping me. This is the first time I live in a townhouse and it took me a year to get used to the stairs, because every other house I lived in, even when I lived with my folks, they were one-floor ranchers. My den is upstairs, as well as my washing machine and dryer, so I would use the stairs more than the average person.

I couldn’t walk up and down the stairs and my wife and son thought that Stannah was the best stairlift for me. The sales rep from Stannah was very cordial and a very nice person to talk to. His knowledge was very good and he knew everything about the stairlift. The installers were good as well. They did the installation in less than two hours. I have the curved stairlift and it fits my home very well. It also works perfectly.

The Stannah chairlift is overpriced, but it is the only one that has the power swivel. I could’ve bought a similar one for $2,700 and I even liked the chair from their competition, but they didn’t have the power swivel. When the visiting nurse and physical therapist came over, I showed them the Stannah chairlift and told them that we paid 30% more than what we could afford because of the power swivel. And the physical therapist said that this was probably the only safe one because, on a lot of her clients’ homes, the person living with them that would use a chairlift would have to pick it up and down, otherwise they could fall down the stairs and cause a severe accident. I also like that the rail on the Stannah chairlift is protected which makes it a nice unit. I have dogs and a lot of dog hair. With the other chairlift brand, I know that they can get a lot of dog hair in it because it doesn't have a cover over the rail.

Based on the advertising in the magazine, we decided to go with Stannah. When I called them up, their rep showed us how the stairlift work, the cost of the package and the different options I could get. He’s very informative. Then my wife was here during the installation and she said the installer was very nice and considerate. He did his job and got in and out and then showed us how to operate the unit. The overall quality of the stairlift is fine and it is working.

The Stannah Stairlifts sales rep was very knowledgeable and friendly. He was a previous installer and had the credibility. He just presented the product and didn’t try to sell us anything. But the installation was difficult because the product line suddenly changed and not everybody was up to speed about it. So, it extended the installation, but the techs were wonderful and they did the best they could with the product.

I got a couple of recommendations on stairlift brands and Stannah was by far the most affordable. Also, we didn’t need to purchase a stairlift and Stannah was the only one that was willing to lease it. The lady who came in was very accommodating and we got the six months' lease. The product looks new and we've had no troubles with it. We have a straight wide staircase so the stairlift was a perfect fit for us. My mom lives here and we can't bring her up and down the stairs so the stairlift has been great. But the back of the chair that's like a piece of plastic was not flush and my mom scratched the back of her leg on it. It may be because she's on a blood thinner but it looked like a blood bath upstairs in the bathroom. Other than my mom, older people also have sensitive skin and it can be easy to cut. We used a material like the soft side of the Velcro though. We put that right around the edge of that part and we haven't had any trouble since.

I broke a couple of vertebrae on my back when the garage door fell on me. I needed a stairlift. I knew someone who has a Stannah stairlift and he showed me how it works. Stannah also responded quicker than anybody else we asked. My rep was conscientious. He seemed to have worked for the company for a long time and he finished the whole job in a day and clear as a whistle so it was a satisfactory experience. The unit is fine.

I didn’t have many stairlift companies to choose from and I found problems with the other companies so I got down to Stannah. All the companies seem very remote from where I was and the only brand that I’ve ever heard of was Acorn ‘cause it advertises all the time. But with the other brands, I searched on the internet. I ended up with Stannah by default and part of it was the price. They were better priced than others but then, they were much higher than others too. But they gave me a reason to believe why they were so expensive, and it's because it's a curved stairlift, but I’m still having difficulty believing that.

My husband got meningitis and he can’t walk. Our house has three flights of stairs to get to our second-floor apartment so we are renting three Stannah stairlifts. I liked their rental agreement with the option to buy back the stairlifts after we are done with them or if we decide to sell the house. Their price was good too. The salesperson was responsive and offered the best advice. Stannah helped assess my whole property. They helped look around to see if there were other options that we could use and they were not quick to tell us to get three stairlifts which were a lot.

Stannah's salespeople were very well-informed about the products and the features. They came prepared, answered all the questions and gave me an estimate. I chose the company for the quality of the salespeople. Then the installation was easy and quick. It took the installer about two hours and once everything was installed, the guy walked me through, once again, the features, the operations and the safety features. So overall, it was a very good experience. The stairlift also seems to be well-built and it works properly so everything seems to be fine. My wife uses it and she seems to be happy.

A Stannah Stairlifts rep came over seven years ago and explained everything to us beautifully. So when we were ready to get one, we called and asked that same fellow. He then asked us why we waited so long and I told him that I used to take the stairs two at a time but I couldn’t do it anymore, and my husband was having a tough time at 92 years old. We have a little sitting room for television downstairs and on the second floor, we have a full living room, two bedrooms, and the bath. So now, we needed a stairlift. We requested for him to come which he did, and he was excellent. The Stannah Stairlift is very good and we don’t have to climb the stairs anymore.

Stannah Stairlift was better among the ones that I looked at and dealing with their sales team was really great. They were friendly and not pushy. We had no problem with the installation and we like the stairlift.

The Stannah rep who came to my home was very informative. I got a stairlift from them and the installation went very smoothly. I was happy with it. The guys who came showed me how to use it and it was very easy. My system goes around all the way from the downstairs all the way up my whole flight of stairs and makes turns at corners. It’s not obstructing anything when it’s parked up on the main floor or downstairs in the basement. It has a nice-looking seat. Also, it's safe and very sturdy.

My 95-year-old mother was gonna be released from rehab within about a 10-day timeframe. I spoke to a couple of different stairlift companies and the first one that I called could not guarantee that they could do the installation on time. I then called Stannah and their representative indicated to me that they could more than likely get it done on time. I arranged to have somebody come out to the house to do a physical inspection and they quoted me prices. We were in a bit of an emergency situation and it was one of those situations where it was definitely a seller’s market. I just agreed to do it. I was also told that I have six months to make the decision whether we're gonna ultimately purchase the stairlift or we're gonna rent it.

Stannah was a recommendation from a friend. My mother is old and so I decided to get a stairlift to help her come up the stairs. I had taken my parents to the Stannah location in Franklin and we tried the demo stairs that they had so we knew how to use it. Also, the sales rep was fine and knowledgeable. So far, the straight stairlift we got is great. We have no problems with it.

Our elderly mother fell down the stairs and we wanted to put a chairlift in there to make it easier for her to get up and down the stairs without actually walking it. The reps at Stannah were informative, nice, and helpful. They explained some of the uniqueness of our particular staircase and some of the options that were available if we wanted them. Then, the installation went exactly the way they said it would. It took a couple of hours in the morning to install the indoor straight stairlift and it was done by noontime.

I needed to purchase a stairlift almost immediately as my poor wife was in the hospital and we knew she would no longer be able to walk upstairs. I had no idea where to go but got lucky and contacted a Stannah Representative in my Buffalo area-Access Elevator. I did all this by phone and as soon as possible as I promised my wife it would be done for her when she got out of the hospital.

The Stannah stair lift is a first class product with a first class operation. My wife had been going through a difficult time. She had a number of serial hospitalizations. She also had been having gait and balance issues and had some falls. So, I decided to purchase a stair lift. Stannah Stairlifts seemed more of a first class company. The sales person who I worked with had something to do with my decision to go with them, as well as the reviews that I had read. There was even one company that had more, but I was impressed with what I saw about Stannah being a professional and quality organization.

I have medical issues and I cannot walk up the stairs. I saw an advertisement for Stannah on our Sunday paper and though I had already made up my mind that I was going to get a unit, the gentleman who came was very informative and thorough in explaining the contract and the options for the installation. The installation went fine as well. The gentleman who came out was here promptly and explained how to use the straight stairlift to my satisfaction.

I needed a stairlift and Stannah looked like it fits the bill. The sales representative was conscientious and what I expect from somebody that's decent at his job. The installer also did a great job. I got a straight stairlift which is a narrow fit on my stairwell but it's serviceable. It's been put in about a month ago and the quality so far is good. Initially, I had a problem so I called and was told I'd be called back but I never got a call back. When I called the next day, I got to somebody and rather than they have to send somebody out, she told me to do something which I did and it fixed the problem. The stairlift appears to be working okay and it has made getting upstairs easier. The price is also reasonable and my whole experience was good.

My father’s in hospice care and Stannah was recommended by McLean Home. I had called somebody else at first but they said I couldn’t rent a stairlift and wanted $3,600. We had no idea at that time how long my dad was gonna live. Stannah’s was also on the list so I called them and they said I could rent the stairlift for six months. I told them that I’d take it and we did this on the phone. The guy who came was great. No muss, no fuss. He got the straight stairlift installed in a couple of hours and showed me how it worked.

The sales visit with Stannah was brief and to the point which was what I was pushing for and it was still a good presentation. The representative gave me the information I needed and left some details behind that I had asked for. I had done some research and as far as options go, it was straightforward. I knew what we needed and I made some requests. We got a good price on the stairlift too. The installation went well and was timely. My mother had an ankle replacement and she liked the stairlift. It served its purpose when she got home but it's not used much right now. Her recovery's gone really well and these days, she's walking up the stairs herself. But she's not getting any younger and the surgeries aren’t gonna stop. The stairlift was a short term need in a long term play for her.

I had an older person coming to live with us that can't use the stairs. So, I looked at a number of different stairlift companies and my salesperson from Stannah, Michelle, called me back right away. She made an appointment the same day to come out and meet with me. I was in a hurry, so I had the straight stairlift installed the following Wednesday and the installation went well. A guy came out and installed it the same day. The stairlift is fine and it gets the person up the stairs safely but it takes a bit of walking space.

I decided to purchase a Stannah stairlift for my health. The sales rep helped me with the price and I had a straight stairlift installed, which fits very nicely in my home. The installer was great. He came in and didn't take him long to install the stairlift. I like that it goes up and down, which was all I wanted to do. The cost is very good. It's priced for what it is. And, the quality is good too. Stannah Stairlift has made my life easy to go upstairs. I'd tell my friends that they're good people to do business with.

My boyfriend had a stroke and he couldn’t go up and down the stairs at that time. I called around and a lot of companies said that they do not rent out stairlifts. When the girl from Stannah came out, she measured everything up and gave us the price. It was very nice. We had to think about it because we weren’t sure if we wanted to buy it and whether we wanted one or two of them. We ended up calling her back and we rented one of the straight stairlifts.

My wife was coming home from a nursing home and she was very weak. I needed to help her out. A friend of mine had a stairlift installed in her house and was very happy with it. She recommended Stannah which was also close by and they've been great. I opted for the rental. It's a refurbished item and Stannah did a terrific installation. It took about four hours to put together and it's worked out very well. We have a wide stairwell and the stairlift is not intrusive at all. After the fellow was done, he showed me how to work it and it works well. It allows one to go up and down the stairs without walking. It's a help for the physical care and we're happy with it. I would tell others to give Stannah serious consideration.

My experience with Stannah Stairlifts has been good, so far. Their sales rep was excellent. She answered all our questions and explained everything clearly. Their customer service was good and we had good interaction with the person who did the installation. It was installed from the first floor to the basement and it fits very well. However, there seemed to be a little mis-configuration wherein there's an arm extension at the end of the rail which gives a little bump. We also had to change the banister from one side to the other. If I had to do it again, I would have left a banister at the same side as the stairlift and move the stairlift out a little bit. The cost and quality of Stannah Stairlifts were good. I just wish it went a little faster. Nonetheless, Stannah is excellent! I'd tell others to get it if there's any way they can afford it. It was a real concern with us going up and down the stairs and Stannah Stairlift took that concern completely away. It's very safe and very secure.

My husband had problems getting up the few steps that we had in our house. We contacted Stannah after we liked what we saw in an advertisement. When we first met the Stannah rep, she explained the product, which we knew as we had done some research on it. She made sure that where we were going to be doing it was the best stair entrance for it to be done. She was very knowledgeable and gave us the information that we wanted. We decided right up after that we were gonna enter an agreement with Stannah since it was what we wanted and the price was within the range that we wanted as well.

My father was having issues with his knees and his back and so he couldn't get up and down the steps without great difficulty. We purchased a stairlift from Stannah for him based on reviews of the product. Their representatives were all professional. When we got the stairlift installed and then I looked at it, I realized that the way the stair lift was didn't make sense because if it came down the stairs, it's going to the kitchen or the dining room. The stairlift is on the right side when it comes down but then my father has to get up, close it, and push it back up to get it to the kitchen which is very difficult. It should have been put on the other side, and that should have been discussed initially. Another issue that we had was the option discussion of an automatic swivel. I'm having them come back two weeks from now to put this automatic swivel and perhaps it will make it functionally much easier for him to use.

I needed a hip replacement operation so I decided to purchase a Stannah Stairlift. My interaction with their sales rep was good. We had a choice to buy it outright or put a down payment on it and see if we like it. We knew that we didn't have to pay outright and we're six months in advance. If we didn't like it then we could have it taken away. We had a straight stairlift installed and it fit very good. The installation was great. The installer came on time, put it in and explained to us how to use it.

We felt more comfortable with Stannah than other providers and so we turned to them to purchase a stairlift. The quality is good and their staff were all great.

My daughter is totally paralyzed and cannot bear weight. We’ve looked at four vendors and Stannah was the only one that had the lateral transferability. The others were more for persons who could stand and move their bum to a position to be seated and she could not. So, this made it work. The sales visit went well. The people were knowledgeable enough that we could figure it out. We did a follow-up and as we got closer, we went to the company to see the product because they did not have the seats that they bring out with them. So, we needed to go a couple of hours to drive to their place and check it out. We did so and realized that it would work.

We did some research online and talked with some people that had gotten stairlifts. We also had four people come to the house and give us plans and estimates, and though Stannah was not the cheapest, it was the best. The sales rep gave us a lot of information. We had been told by three other salespeople that the chair had to go up facing the stairs on the left side, and that would’ve been quite costly and very inconvenient as this is an old house. Stannah was able to put it on the right side and it is a great design. The installers were here a little shorter time than they estimated, and they were very neat, helpful, efficient and they explained what they were doing. Our stairlift is curved and the quality is excellent. I'm very happy with it. The only problem is my husband is not very tall, and in the beginning, he didn’t like the fact that the seat seemed a little high.

My wife has trouble walking so we got the curved stairlift from Stannah. It’s been working very good so far. Our experience from the sales visit had been very good as well. I’d recommend them.

I have a Stannah stairlift in Connecticut and then, I got a second one which is here in Rhode Island. I had several stairlift companies interviewed, but Stannah Stairlifts was the one who could do the best stuff. I've had the first one for two and a half years. It's a double one and it goes up to the third floor. I've had the brand new one this year and it only goes to the second floor.

I’m having trouble walking up and down the stairs so I decided to purchase a stairlift. I liked the arrangements that Stannah Stairlifts had made for us so I bought the stairlift. The installer spent the morning here and put it together. It’s a straight stairlift and the quality is fine. However, it gives me trouble sometimes when I’m on the way down. The stairlift gets stuck somewhere in between and I have to go back up again. I then resume and it goes back down again. But my overall experience with Stannah was a good one. It’s a great thing to do when you have the same kind of problem as mine.

My mother is not fully incapable of getting upstairs now and we thought that we should get a stairlift installed for her before it became a necessity. I personally know some of Stannah's people and I've always heard good things about them, so we decided to purchase from them. The reps who came for the sales visit were great. We met up and they wanted to know our concerns. They weren't pushy at all and they kinda discussed what the issues were gonna be, where we would lose a little bit of space in our stairs and that type of thing. So, it was a pleasant experience.

The Stannah salesman was very nice and our interactions were fine. Also, the young man who installed the straight stairlift did an excellent and very neat job. We got the stairlift for our 50-year old son who has Parkinson's and it has definitely helped. We're very satisfied.

The used stairlift was expensive of which I'm paying $1,500. A sales rep from Stannah offered me to buy a new stairlift with the same kind at $1,900 and install it for $3,300. He was a good guy and he gave me the best of what he could give. Everything was good except for the price. But they did an excellent job with the stairlift. It's a straight stairlift that goes from my living room to the bedroom upstairs.

My mother is handicapped so we decided to purchase a stairlift. We chose Stannah as our stairlift provider due to the quality of their product. During the sales visit, our interactions with the reps were excellent. We got both the straight and curved stairlifts and they go from the ground floor to the first floor. Our dealings with the installation team were very good too. I really like the power rotation and the double the lift features. We've had two years for the second-time lease and then we may end up buying it at this point. Stannah has provided us with good service and response.

My husband had been unable to get downstairs and back up again easily with his medical condition. We knew Stannah's product and thought they were the best company, and so far, we still think that. The rep came out, told us about the situation and explained everything to us. We made a downpayment at that time and then when we got everything ready in the house we were living in, we contacted them again. We needed to put in an electrical switch and put a platform in, and they came out within a week once we got everything set up. We were very pleased with the way the tech installed everything and the conscientious way that he did his work. He was very good at letting us try it all out and in answering a lot of questions so we felt very confident when he left that we would be able to handle everything.

Stannah is certainly worth having. My wife wasn't able to go up and get down the stairs and I wanted to purchase a stairlift. A neighbor recommended Stannah to us, and we had a very satisfactory sales visit. The rep recommended something and we went along with it, and the installer did a good job installing the straight stairlift. So far, everything is working fine.

My dad was getting older and had some mobility problems. Also, my parents live with me when they’re not in Florida during the summer so I decided to purchase a stairlift. We looked at another company and they were obnoxious as far as calling four times a day. On the other hand, Stannah was very informative and fair. They were great to deal with from start to finish and any questions I had, they always followed up. The installation of the stairlift went great, smooth and easy. We didn’t even know that any work was done at all. It went into the carpet so there was no drilling in the walls.

The straight stairlift I got from Stannah Stairlifts fits very well in our home. I got one because my father has Parkinson's disease. Stannah Stairlifts' reps put my parents at ease. Their salesman knew his stuff. He was outstanding, compassionate, kind and funny and the installer was clean, quick and nice. He did the job and explained things well. We've only had the stairlift for a month and so far, the quality's good and it's easy to use. I couldn’t have asked for a better experience which I don’t say very often.

My wife had an episode in the hospital and has been in the nursing home for quite a while. She’s unable to navigate the stairs, so we got the doctor to give us a prescription for her. We have two flights of stairs, and someone recommended Stannah Stairlifts. The interactions I had during the sales visit was good. The rep explained how the stairlifts work and measured it out and said they could do it, so we went with it. We got two straight stairlifts, and one has to have an arm on it so that lifts away from the door. However, one thing seems to be not the way the manual says it does, but other than that, everything works fine. We’ve had it for less than a month already, but it is very adequate for the job. It also says it will take people that are 300 pounds. We needed the stairlifts and they work. I’m very satisfied and I probably would recommend it.

I bought a curved stairlift from Stannah Stairlift mainly because of the company's reputation but during the sales visit, I was told that our stair rail was on the blueprint and that it will remain in place. At no time during that process did I get a copy of that blueprint. I had the chair rail removed prior to the installation so when the installation was made, the chairlift was installed away from the wall, which means that I can’t really use it the way it is now because it’s too close to the wall on the other side. The gentleman who measured it should have taken that into consideration but he didn’t. Now I’m being charged an additional $1,500 to have the chair rail moved. That's not fair and it’s almost fraud because I was not told that the chair rail would remain on that wall or I would have told them that I was going to have that chair rail removed so they have to adjust their measurements.

We have a three-story condo. I'm 80 and my wife is 77. When we bought the condo, we were healthy and fit. But then, I had a terrible spinal disease and had operations in 2012, 2013, 2014 and 2015. I also ruptured my knees and I had to have those put back together and I'm walking with a walker unsteadily. I can't do stairs with them. It also happens that I'm a psychiatrist who has an office on the bottom floor. But I can't run when the people come in and I didn't want to move. So my wife angrily said that we needed a stair rail. I knew of Stannah before and I had a patient whose wife had a tumor for a lot of years and she got along with them. In the last five years, she needed a chairlift and this patient is a mechanical engineer and he had vetted everybody and looked over the prints and I figured, if it's good enough for an avid trained mechanical engineer, it was good enough for me.

My brothers and I bought a Stannah stairlift for our parents and they are really enjoying it. They were having difficulty with the stairs and we were very anxious that one of them would fall. The straight stairlift truly has made a huge difference. Also, I appreciated the salesman's flexibility in working with us. He came to give us a free estimate and he talked to me even though I wasn’t the customer who’s gonna use it. He was also willing to adjust his presentation to 5 minutes for my parents. The installation of the stairlift went quickly and professionally and one of my brothers who was there was very pleased. My mother has been using it every single day, and she’s very happy with it. My father has dementia so my mother goes to the stairs with him if he uses it. One of its key features is that she can call it from upstairs and back down again, which is terrific. Now, we're a lot happier having the stairlift and we have the peace of mind that they are safer.

A physical therapist gave me the name of Stannah Stairlifts, so we went with them and we had two indoor chair lifts installed. I called Stannah and a woman rep, Michelle, came to my house. She looked at the property and she was quite helpful. But we had some back-and-forth in scheduling the installation date and it looked like there was some delay caused. Ultimately, however, the process was fairly seamless and very straightforward. Everyone was super helpful and very nice. A gentleman came and it took him five hours to install the two chair lifts. He was very friendly, nice and professional.

It was getting harder and harder for my husband to get up and down the stairs. He had stem cell transplantation, got lung issues and then he had a really bad pain in his back. We looked at 3 stairlift providers. But the Stannah sales team were very helpful and we also like to look at their chair. It seemed to fit what we needed so we went with it. We have two straight stairlifts with the split house so you come and there’s an entrance hall and steps up and steps down.

I got a straight colonial stairlift from Stannah Stairlifts and it has made things easier for me and my husband since I have problems with my legs and he wasn’t walking well either. Their sales rep was very pleasant and explained everything to us. I would recommend Stannah Stairlifts. In fact, people have asked me about it already.

I have chronic arthritis in both knees. Stannah Stairlifts is a family-owned business which I like because they can do better service. I got a straight stairlift and everything works fine. The installation team was very courteous, professional and helpful. Their service was very good and the cost was reasonable too. I should have gotten one a long time ago. Nevertheless, I had and would recommend Stannah Stairlifts.

We enjoy the Stannah stairlift very much. It's in a two-story house and it's being used to get to the second level. It's curved and fits the stairway very nicely. When it was installed, the guys did a great job and gave instruction on how to use it afterwards. So, they were very nice and very helpful. The quality’s great as well.

I had a heart issue and I’ve looked on the internet and found this company that looked decent and I called them. Then they came. The sales visit was good and I was surprised that the installation went so fast. It took four hours and that was beautiful. The stairlift, which is curved, fits great in my home and I’m very happy with it. Now, I can go up and down the stairs. A lot of my freezers for the food, all the washing machines, and my tool room are down cellar. Now, I have access to them without any problem at all. It made my life much easier.

I had some medical issues and needed a stairlift just to help get up and down the stairs. Stannah Stairlifts' sales reps were excellent and knowledgeable. I wish it would've come a little sooner. They said they'd put a rush in, but it would be something that has to be specifically designed. They gave me an estimate which was expensive, but they have a good reputation so we still went with them. They also said that sometimes we could get a chair that's been used before, but they couldn't guarantee if it would work perfectly fine. But that would've saved us maybe $300. They didn't lead me on and were completely honest.

We saw a stairlift and we felt that it was something that we liked. My husband and I did a lot of research on this company and we felt that this was one of the best out of all that we had looked at. We went with Stannah over others because of its reputation and the fact that it has a factory in England. It has very good quality control as well. The fellow who came was very knowledgeable and knew his business extremely well. My husband was in the elevator business for many years and he felt that this fellow was very versed in his equipment and what it did and how it worked. He was excellent. We got the straight stairlift and it goes down to the basement. It's great. We can get back and we can get downstairs and up the stairs with no problem at all. Also, the seats are comfortable. We're very pleased with the stairlift. Overall, Stannah is an outstanding company.

I can't climb up and go downstairs. I have a heart and lung problem so when I move I can't breathe. I had another quote from a different provider and Stannah was the second one and I decided to go with them. But I was shocked at the expense. It was like three times the other one was. Also I got a curved stairlift and was a little disappointed. There was an existing railing on part of the stairs and they didn't remove that when they put the stairlift outside of the railing, so it narrowed the stairway even more. It still clears but I think they could have done a better engineering job.

My wife has severe arthritis as a problem and the stairlift that we had from another company finally broke after ten years. When she was walking up the stairs and I was sitting in the living room, reading a book, watching her go up was painful for me. We went out to the showroom in Westborough at end of October and my wife and I liked Stannah's units. I had to wait a bit to pick up some cash flow before I made an appointment with them. The gentleman that came out was named Rick. He was very professional, went over the details with me, took a look at the stairway, measured it quickly and gave me a figure. My wife and I talked it over, then we went ahead and put in the order.

My husband and I are both getting older and my husband broke his hip in February and having trouble getting around. Our cars are in the garages which are down in the basement, so every time we go out that way, we have to go down a flight of stairs. We go up and down a lot carrying stuff and we want to stay in our house as long as possible, and a stairlift would be a good idea. Stannah Stairlifts has a good reputation, plus my best friend got a stairlift and she was very happy with it, so we got one, too. We got the indoor stairlift that goes down the basement stairs and at the bottom, it goes around the corner.

We were replacing my mother's stairlift from a company we were unhappy with. We went with Stannah Stairlifts as they had very good reviews on a particular site where I found all the same complaints I had with the previous company. We had someone come to the house and we also went to the showroom. The salesman was not pushy at all and gave us plenty of time to think and ask questions. The people at the showroom were also not pushy. They were patient and really had all of our concerns and questions answered. Everything was great and we were very happy.

My wife has congestive heart failure and she’s legally blind and the stairs are just too much for her. We contacted three stairlift companies but Stannah Stairlifts was the only company that offered a rental. Also, I was very impressed with their salesperson. He was very respectful and understanding of our situation and urgent need. He explained very patiently and I didn’t get the idea that I was just another customer on his list for the day. We rented the 15 steps curved stairlift. The installers got down to business and they sure knew what they were doing. We needed to extend our bottom steps to create a landing platform and had somebody come in to do that and install an outlet for them which was a unique situation but Stannah did very well. Also, the senior worker was very pleasant and sociable.

My husband has Parkinson's and he's still coping pretty well. However, getting up the stairs later in the day or at night was getting more difficult. We thought we were gonna need the stairlift down the road and we might as well get it sooner rather than later. I had called around to get recommendations and the people I talked to had usually used the contractor and gave me some different names I'd never heard of. When we found out Stannah had their headquarters, it worked out. They had all the information we needed and we liked it. Stannah had a very good presentation online about having their headquarters in Franklin. We're on the Cape and it was easy to get to. I called and they said we could come up and talk to a representative, which we did. We got to try it out, liked it, and made the decision.

I'm unable to climb the stairs easily and my boys wanted me to have a stairlift to make life easy to go up to my bedroom. We liked the comments about Stannah Stairlifts as opposed to other companies so we decided to use them. The people who I spoke with during the sales visit were very nice. The installer did a great job and there was a demonstration on how the stairlift worked. I've only had the stairlift for several weeks and it looks wonderful because the stairway is against the wall and the chair and it looks like it's part of the house. It's great going up and down and I haven't had to climb up since I had it.

For about two months, I was going one stair at a time. My husband was behind me and he was afraid I was gonna fall. When I couldn't walk and went onto a wheelchair, we called on Stannah. They came out quite fast and the rep was very nice. He showed us a picture of a straight indoor stairlift and described it, then we decided that that unit was the best for us. It took another week to set it up and put it in and the installer was very nice. He picked up after himself and the stairlift fits the stairwell perfectly. I got home a little later so that he could show me everything and tell me all about the unit even though I read the book.

I couldn’t negotiate the stairs and when the salesman from Stannah Stairlifts came in, he explained and showed us some stairs. He also answered questions from my son-in-law and daughter. He was very personable and I felt secure with him. But when they installed the outdoor stairlift, I was in the hospital so I was not here for the gentleman to adjust it for me. When I came home from the hospital on a Saturday, it wasn’t working. It was binding on the stairs so we had to have somebody come back and readjust it. The man came to adjust it the following Thursday. Now, the stairlift gets me down the stairs and up. It gets me out of the house and to the doctors to get my medical check-up. I’m satisfied with Stannah.

I'm old and I was having a great deal of trouble getting up the outdoor steps to my front door every time I left the house, especially when I have to carry a bag of something inside from shopping. I did a web search and I was most impressed with Stannah Stairlifts. The salesman came and provided me with all the information that I needed. Then I selected a reconditioned outdoor chair and a week later, an installer came out and installed it. It took a long time because there was a good deal involved, like wiring and bush trimming. Plus, he did not put in the remotes that the salesman had told me I would get. So I called back and the installer came back and put the two remote controls on so I could send the chair up and down from wherever I am. The workmanship was done perfectly.

We're 91 years old and the Stannah stairlift makes it easier. We had a recommendation from a friend and everything went very smoothly. We got a straight stairlift and it's convenient to use. We're perfectly happy and we're satisfied.

I like Stannah Stairlifts' price and I'm very happy with the stairlift. The salesman came out, looked at the site, took his measurements and gave me some insight on how the chair works, how it operates, the construction and the quality of it compared to others on the market. He submitted a price on it with the pamphlet on exactly what I was gonna get, the quality and the warranty. They came in one day to install the stairlift and it has been very good. We've had it for a little over a month now and the quality looks fine.

We called Stannah and asked for them to come out. They gave us some information then we did our research on the internet. We asked for another company to come out to do some comparison and based on track record and reputation, we decided to go with Stannah. The installation was done within two and a half hours and we interacted well with the team. We also did a couple of test drives once they were finished. We have a curved stairway and the stairlift does curve around and fits our home well. It’s not overly big or cumbersome as we’re seeing in different places, and it runs smoothly too.

My father is now living with me so I purchased a straight stairlift from Stannah and my experience with them was very good. I called and the person who came on explained all the products to me. When I was ready several months later, I called again to make the purchase. The process was very straightforward and there were no problems. The stairlift was delivered on time and everything was as promised. The installer was excellent as well. He came on the day he was supposed to come and spent a good part of the morning installing the product. He also explained the product and showed me how it worked before he left but it was self-explanatory too. And even though I don't have too much space, the stairlift fits well. It looks very nice and sturdy.

My husband is unable to make steps. My son did quite a bit of research on different companies and he felt that Stannah was the best because it also had a 10-year warranty. The sales rep was very good. We got the straight stairlift and it's only affecting the eight steps. The man that installed it did a good job, and everything was all cleaned up. When the stairlift was all installed, he showed us how to operate it. He also told us to give them a call if there were any questions. The stairlift is doing very well and my husband already used it. He seems to like it and he's able to get up with no problem.

I got a stairlift for my mother and I didn't think I was gonna need it for more than a year so I went with Stannah Stairlifts for the fact that I could rent it. Their rep was there the following day for the measurement. They called and said they had somebody in the area that could come earlier which was good. I got the straight, indoor stairlift and it was a good installation. It fits fairly well into the staircase. I leave it in the middle and so I have to sort of walk around it. There's a window that I keep open at the top of the staircase and in case it rains, I don't want it to get anything on there. Also, the cat likes to jump up on the window. If I'm using it, I bring it up and down. But when I'm not using it, I take the remote and get it to a third way down and stop it. That way, it's out of the way.

I have a two-storey house, was not supposed to climb stairs so I had to buy a stairlift, and was told that Stannah Stairlifts is the best among stairlift providers. I had a very good interaction with their people. They were very responsive. When I had put in a new central air conditioning system in and somehow, the installer moved one of the rails so the stairlift didn’t work when I tried it out at 4:30 in the afternoon. I called Stannah and I had somebody here within three-quarters of an hour. The stairlift is excellent and I'm using it all the time.

I was having trouble climbing up the stairs and my husband called Stannah. The man came to see us and we liked their product's performance. We were also very satisfied with him. He was very good and knowledgeable. The installers were excellent too. We bought a straight stairlift and they showed us how to use it and what buttons to push. The stairlift takes me to where I gotta go. I sit there and I get to the top. Its quality is very good too. When our neighbors came in the house, they tried it and loved it as well.

I purchased a Stannah Chair Lift 1/17. On Thursday, 5/31/18 the chair malfunctioned, since the labor warranty was up, I paid a $150 service repair fee. Handi-Lift Service Tech came that afternoon. On Saturday 6/2/18, the chair had the same failure. Handi-Lift stated that they do not have emergency service, and if we waited until Monday or Tuesday they would repair at no fee, otherwise we needed to pay $350. We opted to pay the $350 as we needed to get to bedroom/bathroom and couldn't stay downstairs for 3 days. I figured I would call Monday and get the fee reversed. THEY REFUSED!!! I now paid $500 for a repair that should have cost $150, as well as the anxiety of being stuck on the chair and a loss of confidence in the chairlift itself. Handi-Lift's motto is "Accessibility with Dignity". They need to amend that to "Monday to Friday, 9 to 5 only. Evenings and Weekends are at your own risk."

My parents are having difficulties walking and their house is set up where you need stairs to get out of the house. So a chairlift was pretty much mandatory based on their physical condition. We looked at Stannah, A1A Mobility and Acorn. Doug from Stannah Stairlifts did an excellent job in the presentation. He was very straightforward with Stannah's pros and cons. He told us the price, what they were good at, what they were going to do, and what they won't do.

Stannah is a great company and the product, quality and price are the reasons why I have chosen it. Their sales rep was very informative and she explained everything and I felt comfortable. The straight stairlift fits perfectly in our home. The quality is great and it’s gonna hold off for a long time. And it’s been very helpful in terms of having my parents be able to go up the stairs.

We have two floors with 15 steps to go up and my 87-year old brother needs a stairlift. Stannah Stairlifts is local and their reviews sounded more passionate when I went online and checked their reviews from other people. The Stannah sales team was very good and there was no pressure. They just gave us the facts and volunteered to come back anytime if I had other questions. The sales lady did a great job as well as the installer who came. The installer was a very personable young man who seemed to know what he was doing, didn’t have any issues, and was very pleasant. Overall, my brother likes the swivel part at the top of the stairlift and I'm very pleased with it. I would definitely recommend Stannah Stairlifts.

I love Stannah. My kids would want me to get a stairlift, but they didn’t know a name or anything. Then, my son brought me down a magazine and that was where I saw it and so I called. I was happy with the price, and the sales rep answered any questions I had. He was very informative. I was very happy with him. I got a straight stairlift and its perfect. I feel very safe on it. I’m up and downstairs a lot all day. The installer took him a couple of hours doing it, and then he spent plenty of time with me making sure I knew everything and how to use it. He was very thorough. With the stairlift, it has been easy for me to get up the stairs. I didn’t think at first that I’d even use it. I just got it to shut my kids up, but then when I got it, I just loved it.

The Stannah salesman who paid us a call to tell us about the stairlift was extremely knowledgeable and very professional. There was nothing that he couldn't answer as far as our questions. There is also an added benefit that we didn't even know until the salesman explained it to us. If my doctor signs the paperwork, the state won't charge us the fee for taxes and that's on a pricey item so that's not a small thing when you're on a limited income. The gentleman who installed the stairlift was also extremely professional. He told us approximately how long it would take, which it did exactly, and he treated us in a respectful manner. He also cleaned up and he didn't leave anything behind.

I'm renting a straight stairlift for six months because I had a knee replacement done five days ago and I'm very pleased with the stairlift. It's working out well for me now that I'm home from the hospital. The only blip that I had was that when they initially scheduled the appointment to come and install it, I was given a timeframe of between 9:00 and 11:00 AM. But come 11:00 AM, the installer was still not here and I became panicky 'cause I knew the job was gonna take about four hours and I had this doctor's appointment in a couple of hours. We found he was then 30 minutes away and I was so upset that I cancelled it. But when it was rescheduled, a different installer was scheduled to come and he did a good job.

I have arthritis in my legs and I can't make the stairs anymore. We read through several stairlift options and Stannah sounded like the best, it was the most complete. Also, a friend of mine had gotten a Stannah stairlift and she was very pleased with it. We had a wonderful rep and the guy sent to install the stairlift was excellent. Everything has been perfect.

I have a bad back, two knee surgeries, and I live in a house with stairs. And Stannah had the best reviews out of all of the stairlift providers, so I called them to see what they had to say. And I liked the system a lot, so I got one. Everybody was great and they did a nice job. The system is pretty good-looking. It's two flights of stairs, but there are landings halfway so it has three curves in it. It’s lovely, very graceful and there’s plenty of room there. And it has a lot of safety features, which the other provider do not have. It’s much better than I thought and it works beautifully.

I have a disease called fibromyalgia, which makes my legs tragically numb. I've also had lung cancer, eczema, and some heart problems. I had trouble walking up the stairs and it got so bad that if I had a package I couldn’t make it, so I was really forced to have the stairlift. My interaction with Stannah Stairlifts' rep was really good. They've been around for a long time and I was impressed with their history. Also, he wasn't very pushy about it. He told me the price and what they will do and he gave me his card. I called him a few days later and he came. I talked with two others and their's were a lot cheaper. One was even significantly cheaper but I didn't like the rep. The installation went fine and it took about three hours to have everything done. I have the unit for three weeks now and I use it about three times a day. It's an ugly-looking thing but everything's working as it's supposed to. I wouldn't be able to go up and down the step if I didn't have it.

We’re very happy with Stannah Stairlifts. Prior purchasing the stairlift, we did our research and they seemed like the best company. And they were very professional. Their rep came out and he was very thorough. He explained in any question we had. And then they set up the stairlift a week later which was very responsive. They met all our needs and if we needed something before, they made us well-aware of it. It was a pleasant experience.

The Stannah Stairlifts sales rep's visit took only about a half hour. He showed me pictures of the stairlift but I had been through it when I went to their home office and checked the thing out. I already pretty much decided that was what I wanted to do. I like that they were close to the home office in Franklin. The guy came to see us, he was right on time and I had no criticism of him at all. We were about to leave for Florida for a couple of months during the winter so we said that we were gonna do it as soon as we get back. We submitted all the paperwork and then when we came back it was like we started all over again from another planet.

My wife has a problem with her knee so we got the straight Stannah stairlift so she wouldn't have to go to the step. The stairlift is okay and everything is beautiful. The installation went well and it works. It’s well made and I'm hoping that it stays a long time. My wife likes that it can go up and down. With the stairlift, it has been much better because she doesn’t have to put pressure on her knee anymore. I’m happy right now. We had it put in just a couple of months ago and so far, it's been good. If somebody needs it, I would recommend Stannah because it’s a good thing to have.

We needed a stairlift because of my wife’s Parkinson's disease but it took us so long to make up our minds on which brand to choose because we kept looking for something that was more aesthetically pleasing, but none of them were. But then we had a special problem with the door and Stannah Stairlifts offers a unit that has a retractable track at the bottom and others do not. The Stannah sales rep was very good and helpful and the installer was prompt and worked diligently. He went through every function of the unit with us and he did a good job. We got the straight one with a retractable track at the bottom. And it runs smoothly, though it goes slower than I do so I have to wait when my wife is coming down the stairway. But, it’s a safety thing with her, which is a big thing with stairs and her condition.

My wife broke her leg and I was told Stannah has the best stairlift. Their sales representatives were excellent and they've always had to work things out. We chose the straight installation and it fits well in our home. The installer was terrific. It took him about three or four hours to put it in and he spent quite a bit of time with us explaining how it worked. My wife and I both got a chance to use it and see how it worked. The whole thing is fine and I like the idea that we could turn it off when it's not in use. However, it's making a bit more noise than it should. It's a good piece of machinery and it works well. It has definitely made our lives simpler. We're going from the ground floor to the second floor and she couldn't do that well, so the stairlift makes it a lot easier.

We needed to get a stairlift for my parents and we went with Stannah Stairlifts due to a recommendation from another customer. The sales reps just came and measured, and they were nice people and we bought it .We installed a curved stairlift and we love it. The installation team was top-shelf and I'm very impressed with them. They did their job very well. I have people working for me 'cause I build houses, and they were obviously very well-trained. The stairlift was very well built. They also demonstrated everything perfectly.

I had used Stannah in the past and they were excellent. I’m renting the stairlift and everything went perfectly this time around. My mom was coming to my home and Stannah got the stairlift installed quickly and it works. The reps were very personable and it was great. They were on time and they got it done in a timely manner because I told them I needed it for next week. I got the straight stairlift and it's the best that they could do. My mom is 94 and she doesn’t have any trouble using the machine. The cost seems reasonable but I wish Stannah hadn’t changed their rental period. They have a minimum six months rental now, but they had a three-month rental when I previously rented from them. But it doesn’t really matter as my mom would probably be here at my house for six months. She goes back and forth between my house and my sister, and having the three-month rental was a nice option.

I bought the Stannah stairlift for my daughter and she loves it. The sales rep was good. I like the way the stairlift comes down and goes up as the piece goes for it close up with the chair when it goes up. The installation was very good except that the guy who installed it put the remote batteries backward. The fit for the phases that we have was also good. I had a service call yesterday to fix the chair and they did it today since a guy called out sick. I just wished to have a call before they come to know that they are on the way. The cost is a little high but things are high nowadays.

My father-in-law needed a stairlift, so I called a couple of companies. Stannah came out, answered a lot of my questions, and seemed very professional, so I decided to go and buy a straight stairlift from them. The girls at the office were very helpful and the salesperson who came initially and the installation team were very professional. The newer units were expensive so the unit I got is refurbished but it is sturdy and its ride is very smooth. But it is a little tight and there seem to be some bars that stick out. And in a normal sized, smallish stairway, it is in the way. But my father-in-law loves it and he’s very happy with it helping him out. I just wish the six-month lease is longer, so you have time to see if you still needed the stairlift after a year.

I had no choice but to get a stairlift and I didn’t want the regular Acorn so I purchased from Stannah. I like their sales people and I love their installation people. The stairlift is user-friendly and I like it too. However, it gets in the way since my stairway is very small.

We're elderly and we want to stay in our house. So we decided to purchase the Stannah stairlift based off of my friends’ recommendation. Their reps explained everything to us and the installers were excellent. We have one straight and one curved stairlift. The first one was installed by Nick and he gave a demo for it. And then with the curved one, Nick and another guy came out for the installation. They were very good and they cleaned up after. I had to economize, so it was a used chairlift. But it fits very well on the stairwell and the curve looks very good, and the safety features are excellent. Though the curved one is a little bumpy and doesn't ride as smooth as the straight one, it’s fine.

I took my dad out of the nursing home in April and he couldn’t get up my stairs. I have a second-storey bedroom for him. The nursing home referred Stannah Stairlifts and the sales representative who came out to my house was such a nice guy. I got the straight stairlift and it fit perfectly into my stairwell. Also, the installer was awesome. He actually had lunch and dessert with us. My mom always wants to feed someone who wants to come over, so he was able to get the installation done and eat while he was working. He deserved it. He also had us use the stairlift and the ride was absolutely perfect. The cost was worth it to be able to help my dad get up and down the stairs. My daddy loves it and he is up and down all day long. Our experience with Stannah Stairlifts was amazing overall.

I have a problem with my hips and decided to get a stairlift. I got a Stannah and I've had it for a month and a half now. The reps I dealt with were great and very explanatory. The installation crew installed it within a week. They explained to me how to use it, and were out of here in a couple of hours. While the stairlift is too slow, it's doing the job and it's of good quality. I like that it folds so it makes room for everybody to go to the stairwell. I would definitely recommend this one.

I had a stairlift before and the guy who used to come and fix it, Carl, gave me a brochure about Stannah. So when I wasn’t able to use that unit anymore, I trusted Carl and bought a unit from Stannah. The sales rep who came to my house was nice. The installers were nice as well and they did a good job. The unit is a nice lift and it's working and it's helping me but I feel that I paid too much for things that I didn't need, like the key and button. And I live on social security. I wouldn't recommend it.

I researched about Stannah and I ended up purchasing a straight stairlift. It fits very well into our home. The sales representative was excellent. He was answering all of my questions and was very knowledgeable. The installation was done by just one person and it was very well done within very good time. The quality of the stairlift is excellent. Plus it has given me freedom and liberation.

It was becoming too difficult for my father to walk upstairs to his bedroom. I did the research on the various other products and, for our needs, we needed a curved stairlift. I liked the difference in the track mechanism and the actual chair itself and that it came with different color choices in the fabric on the seat. I liked the how responsive the company was, because what I usually do is I call a phone number to see how the people respond, if you need service or whatever. Out of the three different salespersons I had here, the one from Stannah was head and shoulders above in his attitude towards explaining how the lift would work. He was a delight to have in my house.

The Stannah Stairlifts reps were very friendly and very professional, and we appreciated that because we didn’t know the first thing about it. Phone calls to the office were very helpful. They were very friendly people, very sincere, and right to the point. Everything was black and white, and there were no questions, no callbacks needed. Everything was right there for us. The salesperson was very pleasant and very knowledgeable. We had the straight, indoor stairlift installed and it fits very well in our home. One gentleman installed it and he was the nicest fella I’ve ever met. He was very efficient. He installed it in less time I ever believed it could have been done. The stairlift was done very well and it works perfectly.

The Stannah stairlift was fine. We went with them because I had used one in a business setting. During the sales visit, everything was professional and we got a quick response. The installers were quick, straightforward, polite and on time. They called us before they arrived. My father's enjoying the stairlift. It's helped tremendously as it gets my dad up the stairs without us worrying that he's not gonna be able to do it on his own. It allowed us not to have to move his bedroom to the first floor at this time. The stairlift is straight and it's durable and seems very safe. We're very happy with it. All in all, my Stannah experience was very positive from start to finish. If anyone asks me about them, I will tell them to look into it depending on their need.

Our neighbor across the street recommended Stannah Stairlifts. My wife had a fracture and I was not sure whether she would be able to walk up the stairs, so while she was in the nursing home, I arranged to have the stairlift installed. The installers were terrific. They were very efficient, very fast, and did a nice job. However, we had one concern where the stairlift did not turn a full 45 degrees. A very nice gentleman came over, explained the whole workings of it, showed how strong it was, and then since then, we have been comfortable with it. It has only been about two weeks since we had the stairlift but it is holding up well. My wife is happy that we got it.

If you have a mobility problem and have to live on two stories, Stannah is a very practical solution. I decided to purchase a stairlift because of a major leg surgery. We looked at several companies and we were impressed with the salesmanship and history of Stannah Stairlifts. They have a very good salesperson. I requested and received a lot of information from him. We then went to their local center for a demonstration. We got the straight stairlift and its installation took a relatively short time. So far, the quality looks good.

We Purchased our Stannah stairlift's because of its ability to move to top level without aid. We’ve had Stannah in the house since 2013. In that same year, when we called several people, three people showed up. We asked for references, and they did not send it. It was only Stannah that followed up through. Also, when we look at the reviews of other stairlifts, I read the complaints about people who are using other kinds. The reviews confirmed that it was Stannah that we needed. With the stairlift, we can use the whole house, not worrying about going up and down. Also, we like Rich, and the guys who came were also good. They did a good job.

I, temporarily at least, am not able to walk downstairs or upstairs. So, in order to be able to go from floor to another, a stairlift was important and Stannah Stairlifts seemed to be the best. I checked them out as best as I could on the internet and I sold myself before they even got here. Their sales rep had a very good attitude, not like a hard-driven salesperson, but she was there to help me and to discuss what I needed. The installation team was quite efficient in getting the work done. They installed a straight stairlift and it serves the purpose. It narrows the stairway a bit, but it's doable. It's a means to an end. They showed my wife how to work the stairlift and my favorite feature is the smooth ride. The stairlift is very good and its cost is comparable.

My husband has Parkinson’s disease and the bedrooms are on the second floor. Stannah was recommended by one of the editors at The New England Journal of Medicine where my daughter works. We spoke to two of the reps. The first one came out and worked with my daughter when we were still in Florida. My daughter was very impressed and the rep left all kinds of wonderful information for us. And then when we came home, the three of us went down to Stannah's place of business in Franklin. The rep went over it all again and he had my husband and I both try riding one stairlift. It was a very good experience, and I purchased a straight stairlift.