Stannah Stairlifts Reviews

My mom needed a stairlift, and we were looking online and that’s where I got the price and estimate from Stannah. The rep was courteous and everything was fine. We got the straight indoor stairlift, and it works and fits pretty well. We like the going up feature, and it has the feet rest that comes down automatically. We have the used one, and it works fine even though it’s used. It has helped a lot with the things with my mom. One of her legs was amputated so the stairlift has been a big help for everybody.

My Stannah Stairlift has certainly been very good. There are a few times when it goes down, it’s not exactly smooth all the way down. But on the other hand, it certainly is not a cause for concern. It did a lot for helping my sciatica pain because I no longer have to use my left leg to go up the stairs, and that’s where the sciatica problem is.

I researched on the different companies and I had a few people come out from different companies but Stannah gave the best deal and the best equipment that I could see. It has come in so handy and we're very pleased with it. The people were fantastic and I'm very happy. The installer was very pleasant, professional and friendly. Micky, the one who came out to the house, was wonderful and very nice. We knew sometimes you gotta pay a little more to get the better product. So, we have no complaints. I've had no problems with the machine and we’re very satisfied.

We liked the appearance of the Stannah stairlift and the backing looked like a better product. The seat had a full back. Also, the weight arrangement seemed to be a better and heavier arrangement for us. Not that we’re heavy, but we thought that was a consideration in it. And we liked the all-around design. We read about Stannah in a report. We checked others and we decided on their product. We also received some kind of information, and there was a discount that was included in the advertisement. So, we presented that to the salesman we dealt with. He was very polite and very understanding.

We really like our Stannah stairlift. It's very helpful for us and its quality is very nice.

The Stannah sales rep who came out to my home was great. She did all the measurements, told us everything, and gave us an estimate. Then, according to my wife, the installation team was very nice, courteous, and picked up everything. I got a straight stairlift that fits fine in our home and the quality is great and very nice. I use it every day and it's easy to use. So, my experience with Stannah has been great.

We got a straight stairlift from Stannah and the installation was fine. The installers worked hard. It was a very hot day and they were sweating. I gave them water and cookies and things like that to keep them going. They did take out all the old stuff. They didn’t leave any of the materials from the old one or any of the packing boxes for the new one. It was just we were concerned the stairs were left in a very bad condition, clean-wise. The installers asked me at some point for that little vacuum. I gave it to them. I as well gave them a dustpan and a brush.

My husband picked up the phone and Stannah was one of the providers that was there. The people who came for the sales visit were professional and timely. Then, we also had very nice interactions with the installation team. We got a straight stairlift and it fits well into our home. It's not cheap but it is working very well.

I have a straight stairlift installed by Stannah. The installation team was fine but the guy screwed the call button, which is the button that I push in order for the lift to come to me, right into the wall in a place he didn’t ask me where I wanted it. He shouldn’t have done that without asking me and it’s awful there because I have paintings up there. Anyway, he took it right down but I now have two holes to fill with stuff that would fill the holes. Also, I still don’t know why the stairlift can’t be made even or of what I think it should be. When I get out of the stairlift at the bottom of the stairs, the drop for my feet to get onto the floor below it is not what I'm comfortable with. I don’t have a full place to put my two feet so I have to land on my tippy-toes before I put the pressure on my whole foot. I already talked with Dough and he should have gotten on it last weekend. He said he was going to get back to me but I have not heard from him.

I've known about Stannah Stairlifts for quite a while and I learned that my neighbor got a couple. I figured that if it was good enough for him, it was good enough for me. I bought a straight stairlift that has a retractable foot on it. The representative who came was very thorough and cooperative. Also, the installer was very thorough, quiet, cooperative and cleaned up after himself. I've had the stairlift a couple of weeks and had to have the track extended on the upstairs side to get the lift high enough so I could get out comfortably. But aside from that, everything has been good.

I had a straight, very high-quality stairlift installed by Stannah Stairlifts. I had a great experience with them.

I’m surprised that the Stannah stairlift is as sturdy as it is. I hate the fact that I have to have one, but it lets me get up and down the stairs much easier. Their sales rep explained all the options that were available and made good recommendations. He was knowledgeable and very nice. The installers were very thorough, neat and professional. My stairway can be a little wider, but that’s not the fault of the stairlift. It's a straight stairlift and it works the way it’s supposed to.

My brother and I are renting a Stannah stairlift on a six-month plan for our mom. The cost of renting was just about reasonable. They told me what I had to do on my end, so I had it ready for them. I put an outlet in the bottom of the stairs and adjusted the bottom platform. The installers just had to put the straight stairlift in at that point, which worked out good. We've had it for a month and it has good quality. There are some technical things that elderly people have a problem with. The seat has to be clicked all the way right or the left or the machine doesn't go, and my mom is trying to adjust to it. Also, it'd be good if the seat had tilt, but that would just be more technology for them to learn.

My mother can't get up our stairs anymore. We've seen the different advertisements on TV and in the newspaper about Stannah Stairlifts. I also made a few inquiries about it and the price, which was pretty good. And the plan they had was fine. So, we decided to purchase from them. Their sales rep was informative about everything and we ended up getting the straight stairlift. Any stairway was gonna be kind of thin when we'd be trying to walk up around it but the one that we got suits its purpose. I wish it was moved over a little bit, but you have to leave some room in the back. When it was installed, they finished in about four hours and and it went in smoothly. The railing had to be fastened and screwed into the stairs, then they put the chair in. It goes on the lift and they installed that, too. It has two remotes, one downstairs and one upstairs.

I saw an ad for Stannah and I called them. Their rep came and he explained to me how the stairlift worked. We got a straight one installed in the garage and it works fine. The installer took about two hours putting it in and he did a good job. I got it for my 98-year old mother who can't do stairs. I've also used it a few times, and so far, it's fine.

The Stannah sales rep we had was very good and the interaction we had with her was perfect. We got a straight stairlift installed and the guy who did it was great. The stairlift is comfortable and everything’s working just the way we wanted it to. I would recommend it.

The Stannah Stairlifts salesman that came here was excellent and knew what the heck he was doing. The installers were very good and knew what they were doing. The two men worked right along and didn’t take long to get the job done. Before they left, they had me try it and showed me how it worked. I live in an apartment and there were 12 steps going up to get out and my legs were giving me a little problem. I had a curved stairlift installed, which was why it cost me so much. I'm glad that you could buy a used stairlift, which is a lot cheaper than buying a new one. It has been working fine and it is the best you could get.

The Stannah stairlift is a good product. I spoke to people and decided that it was what I wanted. I was happy with the sales visit and the installation experience was very good. The stairlift's quality is very good as well and overall, it's beautiful.

The Stannah salesman was wonderful, and we really liked Derek the installer. We hope we have him again if he's in the area next year when he does the checkup. I love my stairlift. My stairs are straight and the lift goes straight up. I only went upstairs once since I got it 'cause I was trying to see if I could bring up a package, but I'm so thrilled I have it. I can manipulate it very well. They had a choice when you get to the top of the stairs to have manual or automatic, but the manual worked very well for me. I know how to deal with the touch, the installer explained it to me very well and I got that down pat. I'm very happy with it. Before I had it, when I got up the stairs, I would groan, be in pain and worry about my leg. Now I get up a few times, I just start laughing.

I liked Stannah's policy and that it’s family-run. It’s been around a long time too and they have a good warranty. During the sales visit, the salesman did a wonderful job. He convinced me on the stairlift and did fine when he came to install. He explained everything and did a great job explaining it. He fixed the door so that I could get up without locking myself out. It was a very easy transaction.

My mother is 87 years old. She had a fall and had multiple fractures so navigating the stairs was somewhat difficult for her. She has somewhat recovered, but the Stannah Stairlift is a big help for her. The sales representative was great. I had an appointment with him, he came by, met me, and had a quick and thorough estimate. The estimate was what was charged, and that all went well.

My husband was unable to walk up the steps. On the internet, the name Stannah came up and their representatives who came to visit were wonderful. Everybody was really good. Two men did the installation and it was a long day. They took about 5 hours to install the straight stairlift. Now, my husband is able to go upstairs and he’s not on the ground level. I’m satisfied with the Stannah stairlift. It’s quiet, it works, it’s safe, and it looks good and sturdy. It’s wonderful, excellent, and it changed our lives.

My 98 yr old mom can't do the stairs that well anymore. I saw a Stannah Stairlifts advertisement at the papers and I tried them. The rep was very courteous. He went through everything with me in a understanding manner. I was able to understand what he was saying and helped me choose the right one for my stairs. I had an indoor straight stairlift installed and the installer was good. He was in and out in a couple minutes. I've had the stairlift for a month now and so far, it's okay. It's just what I needed. My mother uses her walker straight to the stairlift, and then back. I just wish the chair could turn right around a bit more for her when she reaches the stairs. It does turn but not enough. Still, I would recommend someone to Stannah Stairlifts.

My husband has frontal lobe dementia and Alzheimer’s, and he’s losing the mobility of his lower body. I like Stannah's customer service and I really like the salesperson. I called to make an appointment and he got back to me within inside of like half an hour. And he was working with my schedule, which was kinda crazy, and came here within just a couple of days afterwards, so he was very efficient. He was here in plenty of time when we made the appointment back. He was really knowledgeable and very thorough. Also, he answered all our questions and everything else.

I was afraid for my wife as well as myself going upstairs in our home. The Stannah Stairlift had better quality and the gentleman did a good job when he came here for the sales visit. Then I was surprised with the installation. It took the installers most of the day to do it and they also showed us how to use it. It's a straight stairlift and it's very neat and tidy. I'm pleased with the it and it makes my wife a lot safer going upstairs.

Talking with people, one particular friend of ours knew about Stannah and the showroom at Franklin. So, we decided to give them a call, and they came out. The fellow who came to our house was wonderful and he had more information than I could take in. It was very good. We learned a lot because we didn’t wanna buy a pig in a poke. The day after we saw him, we went up to the showroom in Franklin and I was able to test the stairlift. It was very easy to operate. As one gets older, they don’t want complicated things.

I had a stairlift provider come over, gave me an estimate and told me what they would do. But when Tony came, the salesperson from Stannah, he explained everything very well, and he gave me the rent with an option to buy. I thought that was very good for me and I didn’t want a new stairlift. I could also have a used one, which would cost me less because these stairlifts are expensive. I thought cost-wise and the way he explained everything. Also Stannah is a big company and I thought they could be trusted so I went with them.

My grandfather is ill so I considered purchasing a stairlift. Stannah's cost is good and they had their stairlift rented to us indefinitely so I ended up going with them. We had a straight stairlift installed and the installer did a great job. Everything was good and we've had the stairlift for a month now.

Meredith had a below-the-knee amputation, and she needed to get upstairs, and we liked that there was no pressure at Stannah to sign immediately. There were options that we wanted and the rep was very thorough in explaining things. The only downside was he didn’t tell us how much each option was gonna cost. We needed those options anyway, but we'd like to have known. There was just one person during installation and he was very nice and kind. He explained everything that he was doing and everything that we needed to do to maintain the stairlift and take care of it. And he was very cooperative in making some minor adjustments that fit our home. He was a pleasure.

My husband has a mobility problem and so we had two straight stairlifts put in. We used Stannah because they have one that retracts. The representative who came out was excellent and everybody who came were all great. The installers were in and out in one day. They were here for about 5 hours, did everything, and then they were gone. The stairlift fits well into the stairwell and we have no problems with quality. It's a little bigger than we thought but it's fine. It's retractable and it's out of our way, which is my favorite feature. Having the Stannah stairlift makes it a lot easier for my husband to go up and down the stairs.

I would like to start out by saying, Our Salesperson, Michelle, was simply wonderful. Stannah Stairlifts should be proud of this employee as she represents your company in the highest standard. Her work ethic is top notch. Here is my experience. My mother is 85 years old, my father has passed and was a retired Boston Police Officer. I come from a family of 7 kids. My mother and father bought our house in West Roxbury, MA. in 1961. She has lived in this house and raised 7 children since 1961. Lots of memories in this house for a parent 85 years old. I know she loves this house. What started to happen this past year, is she really began to struggle getting up the stairs. We have 10 stairs that get you to the second floor. My mother was getting so winded by the 6 stair and by the time she got to the 10th stair she was totally exhausted.

We had my mother coming for a few weeks this summer to the beach house and she is unable to manage stairs, so we needed to go from the first floor to the second floor bedroom. We had the curved stairlift installed and the quality seems great. The person on the phone from Stannah Stairlifts was very nice, knowledgeable and pleasant. During the sales visit, the person who came to do the measurements was also very nice. He wrote the contract. The installation team was excellent and amazing.

During the sales visit, there were two main parts. The first part was Stannah sent somebody out to do an assessment. The second part was they showed up and did the installation. The installation guy was great, and they were pretty forthcoming about everything. But the first guy they sent out for the assessment didn't go into detail enough as far as the things that needed to happen for this. He was supposed to make me ready for the guys that would come to install, and he should have known where the electricity was. It's an outdoor stairlift and when the guy showed up to install it, there was no hole for the electricity to come out because I wasn’t told to do that. And so, they had to come back a second time. I needed to drill a hole in the house so electricity could come outside where the stairlift is. That caused a delay in the installation. Overall though, the quality of the stairlift seems fine.

My wife had a stroke and needed to get back-and-forth from one floor to the next and get up. I'd seen Stannah advertised on television and it seemed that they do a good job, and so I looked at their work and to me, they did a job that I expected. The rep did what she told me she would do and I had a good experience with her. I have both a curved and straight stairlift, and the first installation was done in a day. The second one took some time because they had to take different measurements and then put it together. Overall my wife is enjoying the stairlifts. The good thing about it is they have a warranty on it and there is a buyback program, just in case I don’t need it anymore. I highly recommend them.

We purchased a stairlift for my mother and when she had looked at pictures, Stannah was the one she liked better. Theirs has a button where you push it and something happens. You don’t have to do it manually. It’s in the house and it’s straight ‘cause we go straight up the stairs. It works fine, though if they could improve one thing, it would be to have a mechanical twist. When you’re in the chair and you get to the top, you have to turn the chair manually. If you could do that electronically, that would be great. It was also a bit more expensive than the other one, but we went with it because it also holds heavier weight.

I have Parkinson's and although I could go up the stairs, I am having trouble coming down. Stannah's chair is ideal and I like the fact that they specialized in the chairlift. A sales rep came and he was a real gentleman. He explained the chair and it proved to be what he said. We have the straight type and it's perfect for my chairs. Since I got it, I don't have to worry about coming down the stairs. In the morning, I get on the chair and it brings me down. I'm pleased with what the chairlift that I have.

I liked the functionality of the Stannah Stairlift and how it had the features that I most wanted. Initially, I contacted Stannah through their website but then nobody answered me. I was persistent so I called and someone scheduled an appointment with me. But then, no one arrived and so I called again. That appointment was made during off hours and somehow it didn't get passed along to the salesperson. I made them aware that I took time off from work and they sent someone pretty quickly. Up until the installation, everything was not great. Though the sales rep was great and she came with the information, she never followed up with me. Nobody wants to be harassed by a salesperson but a follow-up call would have been helpful. It seemed like they didn't need my business.

My husband needed a stairlift ‘cause he was coming home from the hospital. I was back and forth between Stannah and the Acorn and then, a friend of mine told me that I should go with Stannah so that's why I did. We had an initial visit and the salesperson was unbelievable. He was fantastic and he was the reason why I went ahead and purchased the straight stairlift. The installation was seamless and was completed in five hours. The installer gave a demo of how it worked to make sure I was comfortable and I knew exactly how to do it. He made me sit in it and go up on it. All in all, I and my husband are very pleased with the stairlift. I would recommend Stannah if anybody asked me.

My husband has brain cancer and he has a problem going up the stairs. I rented two of the straight type stairlift from Stannah and they fit well at home. It gets my husband up and down the stairs. But the other day, it stopped working. I called customer support and the rep was not helpful at all. She didn't know the answers to any of the questions that I needed. She basically told me that I had to wait 24 to 48 hours. I asked her what I should do in the meantime with my husband and she told me to call 911. But that was the reason why I bought the stairs so I wouldn't have to call 911. The next day, the service guy wanted to charge me $250 and I told him I was not gonna pay him that. I was really upset and he got why I was so upset so he didn't charge me.

I had compared Stannah with Acorn and thought that it was a better deal for the dollar to go with the Stannah even though it was a couple of dollars more expensive. The benefits of doing business with them were worth the difference in the price and the quality, and how it looked and operated. Their sales rep was very good and he explained everything well. When I decided that I was gonna go with them, I tagged along with him, watching how they do the measurements with the computer.

My husband has heart issues and couldn’t get up the stairs to get into his bed. Our stairway is curved, very narrow and steep. It used to be a spiral staircase and the people that owned the house before took the spiral out and built a non-conforming set of stairs. It’s tough to walk up those stairs, even without handicap. Stannah Stairlifts was the only one that could get a stairlift in that stairway. All the others said they couldn’t do it.

Stannah I have three straight Savannah stairlifts (three levels). The installer left me with a tube of lubricant, and instructions to lubricate them every 3 to 6 months. He has since gone out of business. Without him there is no warranty. Nowhere in the manual he left, any online manuals that I can find, or in any of the Stannah literature can I find any instructions as to how or where to lubricate the lifts. Stannah referred me an elevator company, which wants 150 dollars per lift. Ridiculous! Can someone help me?

Stannah was very well-reviewed. My whole experience with them was very good. The people who sold and installed it were all very professional. The stairlift did exactly what we expected it would do. It was for a family member. It was to help my mom and give her a little bit of ease as she ages. It has done just what we really needed. The quality is very good too.

Stannah was the first one I called, and I figured they’re reliable. The rep was Michelle and she was very good. We were very impressed with her. There's a curve at the top of the stairs and the stairlift fits fine. It’s easy for me to get upstairs, and it's also easy for my husband because he only has one leg.

I had a stroke some years back and one of my legs has been getting harder and harder to maneuver. We have a two-story single-standing home and I do have to go up and down a set of stairs. This was getting increasingly dangerous. I’d had a couple of falls and I didn’t want any more. So, the last time I was in a rehab situation, my wife decided to go ahead and put in the stairlift from Stannah. I love it. It’s a godsend to me. It works very nicely and I highly recommend it.

Stannah Stairlifts is completely amazing, awesome, outstanding, and every positive word you could create in the English language. Three years ago, I had too much from Acorn Stairlift. They said they didn’t have a product that could be used on our stairs. That week, there was an ad in the Newton TAB for $200 off. I looked up online and saw that Stannah is a very old company. I figured I’d look up and see what the Google reviews were, and they were all very good.

We have a staircase with six steps. My mother-in-law is on a walker and she can’t do any steps on her own. Her bedroom and bathroom are downstairs, and being the main floor has the kitchen, she needed a staircase to get up and down. The stairlift makes it possible for her to be in the house by herself. Stannah had a good writeup when we googled it. The people who bought it said they were satisfied, didn’t have any problems with it, and Stannah's customer service was good.

My husband and I just bought a new place where everything is all on one floor but then to go to the basement, we have to use the stairs. We are getting older so we decided to get a stairlift. We called Stannah and it wouldn't take too long for them to come and do the job so we went with them. However, their installers put in the stairlift without telling us that it would have to go in the middle of the stairs. So, we had to get a larger door and have them move it further over ‘cause there was no room. Also, the stairlift stopped running after we had been using it for not even a month. Stannah's techs had to come back. Though that was disappointing, the stairlift is okay.

Stannah's sales rep had knowledge and was very handy. He was very helpful too. I went with them for a straight stairlift and their guys were very reliable. They were on time and they were precise. So far, I'm satisfied with my stairlift. It's perfectly sized and doesn't take too much space. It has been very good for the handicapped people to go up and down. Stannah's stairlift is of very good quality. Having it has been very convenient. I recommend it.

My husband had a toe amputated. He couldn't go up and down the stairs. My daughter-in-law's father had a Stannah Stairlift in his house and he liked it. I decided to go with them as well, bought a straight stairlift, and thus far, I've had a wonderful experience. The seller who came to sell it was fabulous. He did no pushing as there was no need to be aggressive. He explained everything perfectly. Thereafter, the person who installed the stairlift was very personable. The stairlift we have now fits nicely and it has been well worth every penny. Even though it's expensive, it's made like a rock. It's solid and we've had no problems with it at all.

We’re happy with our Stannah stairlift. We have a two-storey house and our bedroom’s in the second floor. My parents are elderly and have a handicap, so we needed that. We liked Stannah's warranty and their salesperson that came here was really professional. I told him that I saw the competitors and he explained their difference, that they had great reviews, and customer satisfaction. He was really good, straight up, and honest. He said that the others were probably giving us a cheaper price but he pointed out where other places were not satisfactory. He also explained the small lettering in other companies, which I was really grateful for. As soon as he showed us the good and the bad, we made the decision with Stannah and we didn’t wanna take more appraisals after that.

I have bad knees and I can't walk up my stairs so I decided to buy a stairlift. I talked to two other companies but Stannah gave me the best deal. Michele was my salesperson and she was very good. Jacob was the guy that put it in and he was very good too. He made sure that I felt comfortable going up and down. It was a good experience. I love my chairlift. It makes my life much easier. It's very comfortable and easy to use. You can't make a mistake. It's excellent and I enjoy it. Even my dog likes it so I put her on it once in a while. She's 13 years old and she comes up once in a while.

We have a summer place and my sister was having an issue going to the lower level where our washer and dryer is. We decided to purchase a stairlift and that time, I talked to someone who purchased from Stannah Stairlift 22 years ago. He couldn't have raved more about Stannah so I decided to buy one from them. I called and booked an appointment for someone to come out to measure and the person who came, Michelle, explained everything. I gave her a deposit of $3,300 because our stairwell has a curvature and the cost was gonna be 13,300. She said it’d take two or three weeks to get the stairlift.

The friend I take care of had his toes amputated. He couldn't walk up and down the stairs so we decided to purchase a stairlift as it was less expensive to get one than to put him in a nursing home or assisted living. I saw a $200 coupon in the paper for a Stannah stairlift and found that they had a good reputation so I went with them. The rep who helped us was very precise. She not only gave me the discount on the coupon but she gave me another one as well. We wound up getting a curved stairlift and the installation team who came was A1. Everything was well-measured and done.

I have mobility issues and I have trouble going up and down the stairs. I decided to get a stairlift and so we interviewed three companies. All three salesmen for each of the companies were good but then we liked the bells and whistles we could get with Stannah which included a swiveling seat and an automatically raising and dropping floor step. Though their product wasn't the cheapest, they had the best product with the best features. We had them install 2 straight stairlifts in our home. Their techs were here for quite a while and they did a good job. The Stannah Stairlift has been easy to use and it has liberated me such that I can go up and down whenever I want.

We were getting a stairlift for my Mother. She’s 91 years old and she's having trouble going up and down the stairs. We looked at three different stairlift companies. One of the company didn't have a showroom and Stannah did. We went to their showroom and they had all three stairlifts there. We got the chance to compare them and we liked Stannah's. We didn't even bother going to the third company anymore because they only had their lift and we couldn't compare with the other ones.

When we had our Stannah stairlift installed, the installers were timely. They showed up when they were supposed to, did a quick installation and were available to assist me with any need. They also gave me a hands-on demo and said if I needed to, I can call them. When they saw that I had an issue, although I didn't, they addressed it immediately. I would recommend though that when it goes to the top of the stairs, it should go further so a person getting off the chair should not feel them right at the edge of the step. When it pivots around, it should pivot a little bit more. The top of the steps is important and that would be helpful. Other than that, it's an excellent product. I have an elderly mother who needed to use the stairlift also, so the remote controls are a tremendous benefit.

The installation team of Stannah were very nice and polite. They were in and out. The installation went very fast and they cleaned up. They tested it, and it seemed to be fine. There was no issue with anything. We didn't have to take anything off the walls or anything like that. The installer said we have wider steps than most people, so he said that was really perfect for putting it in. It left enough room if somebody wants to walk up on the other side. I think my mother in-law will enjoy it once she gets out of the rehab.

We need a stairlift to live in our house. Our bathroom and bedroom are upstairs. We really felt that Stannah was a better product and they had better service. Our sales rep was terrific. He was really careful and he explained everything. He answered any questions we had and was available by phone. We got the Siena model which is the curved one. The installers were calm and friendly. They explained everything really carefully. There was no disruption about it. It was fine. With the stairlift, we don’t need to walk on a ton of stairs which is risky for us at this point. The stairlift is great. It's a little bumpy when it goes around the curve and the rail is kinda ugly but it works.

I looked on the internet and Stannah Stairlifts seemed to have the best reputation. My husband was in the hospital at the time and when I called, they were there within two days. I called on a Tuesday and the reps were there within two days. Then, I asked if they could put it in right away and they were able to come. They came on Thursday and put it in the following Monday. Two gentlemen came and they were here for a couple of hours. One was an intern and the other gentleman was explaining everything to him. They also explained and showed us everything. They answered any questions that we had.

We got a Stannah stairlift for a family member, and it has been helpful. It’s doing what it’s supposed to do, so we're very happy with it. It’s of very good quality too. I researched the product and looked at two companies, and Stannah was the best. We're very satisfied. Their sales rep was also very good.

Stannah Stairlifts looked like a quality item when I did comparison shopping with the other popular brand, the Acorn. Stannah was much better-detailed and pleasant-looking than the Acorn. Every part was quality all the way through. Their rep also knows his business. I went and visited the showroom, and they were very cordial and nice. My wife and I picked out the model that we wanted, and the rest of it was all just making the business arrangements. The installers were also quite good. If you’re tired in your feet and you don’t wanna take those 15 stairs, you jump on the stair lift. I like it. It works out very well on my stairway, because I have an extra-wide stairway. Stannah is a nice option when you need it. They really work very well.

I needed a stairlift that would go from the second floor all the way to the bottom floor without stopping and doing stairs. Stannah gave me the best quote and I liked their ideas of how to do it. The stairlift looks very nice and it is very nice. The thing that stands out to us is the stairlift doesn’t stop at the place where I had stairs before and that I had to walk across a little area to the next stairs. The stairlift is there for me.

The stairlift is a good thing and I'll tell more people about it. I purchased it for my wife because she's got MS. She can't walk. And my experience with Stannah was very good. The sales rep was a cool and very nice guy. He was top-shelf. He explained everything perfectly and I was impressed with the way he spoke and how he was. The installer was very good too. He was a gentleman. He came in and was good, nice and very polite. He knew his job and was neat. He did a good job. It was nice and sturdy, and the stairlift is a very nice thing. He spent time with me and my wife there, showing her how it is. She was all confused because she's getting old. She said she didn't want it but he told her that she would love it and she found out. She does love it now. She won't have to go crawling up the stairs and it's very convenient because she can get off easy with it. We can get out and into her bedroom. It does the job and it's very handy.

Stannah Stairlifts had gotten good reviews and that's why my husband went with it. It didn't hurt that there was a coupon in our Clipper magazine. The gentleman who explained about the stairlift was lovely and very personable. He was knowledgeable and easy going... the whole nine yards. My 93-year-old mother-in-law moved in with me and she dreaded going up and down the stairs. Now, she just pops on her stairlift and up she goes. The Stannah stairlift has been perfect. It seems well-made. We've had no issues with it. It works just fine and it's quite easy. It is well worth it.

My wife has a problem navigating the stairs. We’ve had the initial Stannah stairlift for several years and I just added a second one outside to help her get out of the house. The second one I got is curved. It’s tailored to the stair configuration. Everything was very good during the sales and setup process. I get the yearly service contract and I’m a very satisfied customer. I live in a condominium and the community is getting older and older. There are stairs, so any opportunity that I have, I always say that Stannah is very excellent. They give me a couple hundred bucks if somebody else uses them.

I was quite sick and I had a very difficult time climbing the stairs to get to the second floor. I saw Stannah's ad in the Yankee Magazine and Ibought their curved stairlift. Their installation crew was excellent and the stairlift made it a little bit more convenient and easier for me to get to the second floor. The quality is also good but the cost is very high.

My father needed a stairlift and we got it from Stannah because it had an automatic lift on the rail. I was asking for a little negotiation on the price and the guy wouldn't budge at all. I paid a little more than I wanted to pay. But the installer was very good, very personable and took his time to assist my father on how the mechanics of the chair work. My father enjoys the stairlift and we got peace of mind.

My husband has MS and he's having a hard time climbing the stairs. I live in Hopkinton and Stannah used to be here. They told me what my options were. But I have special stairs that are curved so there was only one particular option I could use. The stairlift had to be specially built so that was fine. The installers were very professional. They showed me how to use the stairlift and went over everything. We've been using it and my husband likes that it's there.

We checked another provider first because it does more advertising in the publications that we look at. But they could not put the stairlift in so we checked with Stannah. They were actually recommended by the first company and Tony was absolutely spectacular. He's a larger than life kind of a personality. He's also very efficient and we felt comfortable with him right from the very beginning.

The salesperson from Stannah seemed a little bit more with the stairlift. He knew a little bit about the history, that they were European. I had been looking into elevators and people don't seem to think you want an elevator in a residential home. And I just wasn't having much luck with getting that done. So, went to Stannah which was easier though not as attractive. The stairlifts are not things of beauty but they serve a purpose, and that's what we had to go with. I would never choose to have one if I had a choice, but I didn't. We couldn't get the elevator and this was the only substitute that we were aware of.

We got a stairlift for my mother from Stannah. The sales visit was straightforward. It wasn't too pushy. The lift fits our stairs pretty well. But one thing my dad didn't like about it was that at the top it has the power turn. So, the chair turns at the top. But at the bottom, it doesn't turn. It's just flat. It would just be better if it did it at both. Other than that, the installation went pretty well. It just took one day.

I've had a stairlift for my wife for years when I was in New Hampshire. I had both of my knees replaced and I got to the point where I'm in a house with 12 steps going down to the basement and it got rough going up and down. I got the Stannah stairlift to make it much easier to get up and down those steps. I had quotes from Stannah's competitors and they were outrageous. When I found that I could get a used stairlift from Stannah with the warranty on it, I decided to go with them. My daughter and son-in-law said the same thing.

We had Stannah installed for my mother-in-law. We decided based on the price and the service was quick responding to my needs, so it was good. The fellow, Edwin, came once and then I dealt with him over the phone several times. He was in and out quickly. He assessed the area that needed a lift and everything went smoothly. The installation team was great. They were quick, thorough, and went over everything. They were very professional. We got a total of four lifts and they work perfectly. It's not in the way and it's made very well. It's sturdy and it doesn't look chimsy. My mother-in-law likes how when you lift up the arm, everything goes up and down at one time. She's able to control it on her own, at her own pace, and she's overall happy with it.

I have increasing mobility issues, especially with stairs, and Stannah convinced us that they had a good product. Somebody came twice, showed us what the stairchair would look like, and gave us an estimate, and then we spoke with other providers. Stannah came back, gave us options that were a little cheaper, including a refurbished chair, and we chose that. After the salesperson made his proposal and we’d accepted, we got a call from Stannah. They wanted to impress upon us that the staircase is quite narrow and that they wanted to make sure that it would all work, which it had so far. When the installers came, we welcomed them and showed them where the stairchair was going to go, and then we had some appointments we had to get to and we were out of the house, so they were working on their own most of the time.

Our son is disabled, so we needed a stairlift for our home. I had no idea about it, so I tried several in order to get an idea of what was the proper one. It was very nice that we were able to try out both the competitors' and the Stannah stairlift in their showroom. That made all the difference. The Stannah rep was knowledgeable and he did a better job presenting than the other folks we had. We bought the unit through the Home Modification Loan Program, so we worked with two different agencies, and dealing with both at the same time was a little tricky.

This will be the fourth time in 2 1/2 years that we had to have this model repair. The repairman has stated it is fixed each time, chairs works for about 5 months and then breaks again. This is very upsetting because I cannot get down in the basement to the laundry. Husband can't get down to work on his hobby. You would think they would know what they are doing.

Acorn is always on TV and they came over first but it was high pressure and the guy was weird. I didn't want him in the house. Plus they were pricey. Stannah is rarely on TV. They ran a commercial, I saw them so I decided to give them a call. The lady who came out was wonderful and very professional. I loved them. They were about $6,000 cheaper too. Both companies claimed to be high quality, but the Stannah lady was less pressure, very honest and very nice. She reminded me of myself when I used to be in sales. You either like it or you don't.

I needed a stairlift to be able to get from one level up to another level. So, I got a straight one from Stannah Stairlifts. The installation of the stairlift and everything else went fine. However, the customer service at the home base needs to be spiffed up as it was not that great. I had one person who came out and went over the whole installation with me before I decided whether to buy or not. And once I decided to buy it, I called them and told them I met with the individual and I was ready to buy. Then, they sent somebody else out here. It was not a good situation. Once the second person realized that he was following up on another person, he went with what the original person said. It could've been a disastrous situation and I just bought and he agreed to the terms of the first person. Nevertheless, the quality of my stairlift is of very good quality.

I broke my hip and I have arthritis in my knee. I cannot go up the steps. I saw Stannah Stairlifts advertised on the computer. I looked in the phone book, and they were fairly near this area. The sales person who came to my home was very nice. He explained everything very well. We had a straight stairlift installed and it fits perfectly. The installers didn't bother us. They were even speedy considering all the work that had to be done, and they were very nice. So far, the quality of the stairlift is fine.

My wife and I are getting older. Going up and down the stairs with groceries is getting out of hand a little bit. I walked around and I looked at a couple of stairlift providers and they couldn't do what I wanted. So, we had Stannah Stairlifts come over. They have been in business longer than Acorn and they were polite. Jonathan came and measured everything. We explained what we needed done. He had camera and all those other stuff. There were two installers who came as well. Stannah was not cheap but they did a really good job. The quality of the stairlift is also very good.

When I looked at Stannah, I've looked at the cost and reviews. I got the curved, indoor stairlift which the installation team installed quickly and efficiently. They cleaned up after themselves. Since the stairlift was installed, my husband, who can't walk, can now go from the second to the first floor. And although the stairlift is expensive, it works well. It's also something that we needed so that's what we have.

My experience with Stannah was beautiful. We had a Stannah stairlift before that was older, that my mom had bought. It was starting to get squeaky and noisy. A Stannah representative came to the house and gave us the materials, then we decided to purchase a new one, and we love it. It’s quiet and it runs beautifully.

Our orthopedic surgeon required some kind of help for my husband and we were even looking forward to a wheelchair that he can use in the living room, that he can guide himself instead of me pushing. I’m 87 and he’s 95 so we needed something and Stannah Stairlifts was the group I knew about. The man that came was wonderful. He was clear, patient, quick and prompt. He knew he was selling something, but he wasn’t overbearing. He was just perfect for his job. The two men that came to install it were very polite. I couldn’t ask for anything nicer. Stannah's service has been great. I haven’t had any need to have them come back and put little batteries in for the light or anything and it’s been wonderful for me. My husband’s the one who really needs it but I ride it up and down. I don’t have to carry the laundry up and down anymore so I get a little bit of relaxation.

I can’t walk very far so I needed a stairlift to exit the house to go to the doctor’s. I had Stannah for my wife about six years ago and it worked well then, so I went back to them. I called them up, ordered the stairlift and sent a check in. I had a straight one installed and it fits into our home just fine. However, with only one arm available, it was hard for me to get into it. I had to do an adaptation on a railing so I can get into it better.

My husband is in his 80s. He had a fall and the physical therapy practice gave us the name Stannah to go with. The sales people and the reps we worked with were very lovely. We have rented two straight ones for the basement. While my husband doesn't like it at all because he'd rather be walking, I wasn’t going to take any chances. Besides, he does use it to go down the stairs so he can take a shower. He also uses it when we have to go outside or when he's tired. Other than that, the quality of the chair is very good, Stannah Stairlifts is terrific and I highly recommend them.

Since having the Stannah stairlift installed, my husband can go up and down the stairs. He has MS and we decided to go with Stannah as they're local to us. My experience working with their sales rep was fine. I did a lot of research on the internet before we even spoke, so it was an easy sell. While the quality of the straight stairlift was fine, our doorcase overlapped on our staircase by about six inches, so it makes our staircase narrow, which would require us to widen our doorcase. Despite that issue, my husband likes the ease of getting in and out of the stairlift.

The fellow who came to install the Stannah stairlift was good and thorough. He had to come out from Franklin, MA and by our standards, it's a fairly long drive. But he came within 10 minutes of the time he said he was going to arrive, which I thought was good. This fellow was pleasant and knowledgeable as well. He showed me everything to do and showed me the trouble code is a little LED counter that tells you if there's a problem with it. We ran it up and down. He showed me all the features too.

Stannah's salesperson came and we were very happy with the presentation. We concluded that we wanted to get their stairlifts, called their customer service department and told them that we wanted to go forward with the order. Their installers were prompt and came as they said they would. They did a very thorough installation that was very neat and clean. Afterward, they gave us considerable instruction on how to operate the unit. The tech wasn't in any hurry to run away so we couldn't have been happier. Now we have two straight stairlifts from them. It looks bulletproof and I can recognize the quality. Our stairlifts are remarkable. They're easy to operate. If we want to bring things up or downstairs, we can put it on our lap. Having the Stannah stairlifts has been very convenient.

I used Stannah stairlift for my wife 10 years ago and it was very, very good. They are only one of the few companies that I called that's rent to buy which I find very convenient so I decided to purchase a stairlift from them at this point. My son did mostly the ordering and everything else. When I came home, it was already installed. So far, everything's fine. I like it very much. The button for the foot, the arms go up fine. However, it's a little slow. I also have to reach for the crossbelts underneath the arm, pull it across the legs to install it. I wish it was in the back that'd come across the shoulders so that it'd be easier to reach. Other than that, I have no complaints. We have it in our staircase and it fits perfectly. Once everything is folded up, we can get by. If anyone asks about a stairlift, I would recommend Stannah very, very highly. Their company is very good as well as their policy.

Both of my parents needed help getting up and down the stairs and Stannah Stairlifts has been great. I looked them up and they were extremely responsive. They were there on time, early, and provided everything they said they would. They explained to me my different options for ownership over the phone, versus leasing, versus new and old or refurbished, and answered all those questions that I've been pointing. The guy was there in 48 hours on time, sat down with me, checked the house up to make sure it could accommodate the stairlift. They showed me where everything would go in terms of the wires and plugs and was very comprehensive and said it would be installed in five days.

My wife is not able to walk up and down the stairs so we had to purchase a stairlift. I looked up the names of a few stairlift providers and a representative from Stannah came out. I also met with somebody else but we decided that we liked Stannah’s product and we had the arrangement to purchase it. I met with the sales rep and he went over everything. We went through pictures to discuss the various options available, pricing and how to order. We have the straight stairlift installed in our home. It goes up one side of stairs and it fits in fine. My wife likes the whole thing. The device has a light on the left arm of the chair and a little switch that energizes the chair at the moment. There is also a couple of power switch but there is no way to turn the light off.

My mother has very poor balance because and because she's arthritic, she was having great difficulty climbing the stairs. She's on oxygen, so it was getting very difficult for her to climb the stairs, and she would always be out of breath. Her staircase was unusual, it has two curves, so we needed something that was going to fit her circumstances made specifically for her situation. My sister and niece insisted on Stannah Stairlifts. I had my misgivings, but I am very pleased with the way it is on the staircase. It's not overwhelming, it's extremely secure. It's been a very positive thing here. The young men who installed it. They were very professional, congenial, and did their work. They were very efficient that it actually went together faster than I had anticipated.

The Stannah stairlift is a good product to have when you have an ailing elderly person in the home and it's the only way for them to get up the stairs. Otherwise, we would have had to get a hospital bed and put on an extra room in the first level for our mother. So the stairlift pays for itself. We chose Stannah because of the warranty and their reps were all excellent, very accommodating and flexible. The straight indoor stairlift fits perfectly into our home, and the guy who installed it worked very hard to make sure we understood exactly how to use it. He did a couple of trial runs just to make sure we were all on board with how to use the device. He was very personable and accommodating as well.

Having Stannah stairlift is the best thing I’ve done in years. I’m so thrilled with it and I love it. I like the convenience of carrying things over the stairs. I purchased a stairlift because I live alone, and I'm getting older, and my children are pressuring me to move in with them, out of my house, and I love my house. My experience during the sales visit was wonderful. And I liked Jacob. He was very cute and nice. And Hanna was very cooperative. Everything about Stannah was wonderful. It's heaven. A straight one was installed and everything went very smoothly during the installation.

The Stannah Stairlifts sales rep and installers were great. The installers demonstrated the stairlift and they were very patient with my mother. My mother is 95 years old and 110 pounds. She couldn’t go upstairs unless there was somebody walking with her. I went upstairs with her at night, but now, with the Stannah stairlift, she could say goodnight and go to bed. The stairlift gives my mother the freedom to go up and down in safety. It’s perfect for her. However, it would be better if they could make the motorized seat so that when it gets to the top of the stairs, it completely turns towards her room. I don’t mean it has to deliver her into her bedroom, but I thought that it would turn away from the stairway more. The seat where her butt is turns 60 degrees, but it doesn’t turn 110 degrees. Plus, the foot platform stays where it is and doesn't rotate. The post moves and turns the body, but the feet don’t move with it.

A member of my family got very sick and wasn’t able to use the stairs, so we had to install a stairlift. Stannah was referred to us. We got the straight stairlift. The dimensions suited the tight stairwell. I was actually in Florida at the time, and it was installed in New York. So the interaction with them was over the phone and we had a friend take care of the installation. It was superb and seamless, and it couldn't have been better. The rep was very professional, too.

My 95-year old grandmother is going to be moving in with us so we purchased a stairlift for her safety and convenience. We called Stannah to schedule the appointment and they came and gave us a quote. Their team also did the installation and we got a straight stairlift. While I’ve tripped over the stairlift a few times, it seems durable. So far, so good.

I had the Stannah stairlift installed in a quarter-circular stair then straight to the second floor. My stairlift works fine and I’m very happy with it.

We purchased a straight stairlift from Stannah since the one that we had was wearing out. I had very nice interactions with the sales rep. The stairlift's overall quality is very good and it fits fine into our stairwell.

Stannah's salesman was excellent as his arguments were better than the one from Acorn. Acorn started $1,000 higher than Stannah but then they matched Stannah's price. They were trying to gouge too much while Stannah was more honest with their price. Also, Stannah was the better product based on the way it was made and the fact that it was one piece cut into sections. The double-rail system looked sturdier to me.

We purchased a stairlift for my wife and Stannah seemed the best of what was available so we went with them. The rep showed me what was available and what it would cost. It was pretty straightforward. We had a curved stairlift installed and the quality is very good. The cost is appropriate. Also, it does what it’s supposed to do.

My mother-in-law doesn’t have the strength in her legs to go to the second floor. My sister-in-law did some research and she felt that Stannah was one of the best. She got the stairlift that goes straight up and when Stannah came to install it, they also instructed her how to use it. The stairlift feels very sturdy, it’s comfortable and it gets the job done. My mother-in-law likes it very much and it comes in handy and it has made things easier. We don’t have to be concerned about her having to climb stairs. Her main bath is upstairs, so she needs to be on the second floor for showers and shampoos and the stairlift expedites things.

We have Stannah stairlift because my son is in a wheelchair and we need to get him upstairs. They were the first people that got back to me and the warranty looked good. Also, I know they are made in England, but the main site for all the other stuff is in Massachusetts which is where we are. I was able to interact well with their sales rep and the installation went well too. The stairlift we got is curved which is like a 90-degree turn and right now, I’m trying to get used to the remote a bit. The stairlift is for our safety and so far, everything about its quality seems nice and I’m less worried about falling down the stairs as I’ve been carrying my son up.

When I had to purchase a stairlift for my parents, I googled Stannah and it was rated well. The salesperson was a nice guy. He came to the house and measured everything. He also gave us all the different levels of the chairlift, explained it all and gave us the prices. The installer cleaned up after himself. They installed a straight stairlift and it was well-done. The stairlift fits great into the stairwell. Before we had to move our parents' bedroom downstairs and the bathrooms are upstairs. My dad fell twice down the stairs in the last couple of years but now the stairlift gets them up and down without falling down the stairs. It has been great.

I was having reconstructive surgery on my foot and I wasn’t gonna be able to walk for 12 weeks. I was searching around to rent a chairlift and Stannah was the only one that would do it. Their reps were very friendly, honest, upfront and they answered all my questions. Also, every one of the installers has been fabulous. I got the straight stairlift and although it fits very well in my other house, in this house, unfortunately, it’s a little narrower but I need it and it works just as well. It had a little bit of problems but we’ve had it under maintenance and Stannah has been phenomenal in taking care of it.

We researched Stannah online and their stairlift appeared to be very high quality and reliable. The salesperson we dealt with was very efficient and knowledgeable. The guy who came to install the unit was knowledgeable as well. The stairlift is a straight unit and it fits into our stairwell very well. We're very satisfied.

My wife has MS and her locomotion is getting worse. I got a couple of estimates and word of mouth about chairlift providers, and I also checked out a few people who had one. The Stannah sales visit was a very good experience. They gave us a figure and it was expensive. That was what we had to pay, but it all seemed very reasonable. The reps did what they had to do and they were really professional.

My mother was having difficulties going up and down the stairs. I surfed the internet and Stannah Stairlifts' number came up. I dialed it and someone very nice quickly came out. I decided I needed it as soon as possible and went with them. I was impressed with their service, their quickness, the knowledge that the guys had, the salesperson, the mechanics, and the installer. I loved the representative. He was very polite, humorous and energetic. Plus, he made us very comfortable. He said that he had experience because he was the mechanic and went into sales. I was satisfied with him.

I am physically disabled and my friend recommended Stannah Stairlifts. I had the stairlift installed at the back hall and it went well. I use it once a week to go up and down the stairs. However, I had a time when I was coming up the stairs and my finger slipped off the little lever that goes upstairs. The stairlift started beeping and it stopped before I got to the top of the stairs. I waited a while and then it went up afterward. I'm not sure so I have to read my manual and find out if that was what I did. Despite that, I love my stairlift.

I had looked into other manufacturers, but I decided on Stannah. I thought it was a better product. The stairlift fits very well with the stairwell. However, I still have some issues with safety. I had the installer come back, and there’s nothing much that we could do. I don’t think it is 100% safe getting into it. At the top of the stairs there's a part that’s open. I have a concern about either my husband or me falling. Originally, that was the case, and he adjusted it so that it’s up higher. But it’s still a little bit of a concern. But other than that the installation team has been fine. Everything was appropriate. The quality of the product is also very good.

My experience and the reviews with Acorn were highly negative but I am absolutely satisfied with Stannah Stairlifts. Long before my wife had the need for those kinds of services back in October, I recognized that she was having difficulty climbing the stairs, so I arranged for a visit by the representative. The rep was wonderful and she explained everything that I would need, what the costs were and the functions of the stairlift.

I looked up on stairlifts on the internet and Stannah came up. I called and spoke to their salesperson. He came out and was very professional. I liked him a lot. He knew his product inside and out and made suggestions on what he thought would be the best for us, which were spot on. It was a good purchasing experience. Then the installation took only a couple of hours. There was one rep and he was very fast. We got a straight, indoors stairlift. It’s the chair that turns when it gets to the top of the stairs and/or turns when it gets to the bottom of the stairs for easy sitting and getting up. It does what we wanted it to do. We use it for a combination. Occasionally, my wife would use it for sitting. We’re using it a lot as a lift too. The garage is on one floor, and the main level’s on another, so we use it to get things from the garage to the main level.

The price of the Stannah stairlift was good. And their rep who came out for a sales visit had a nice demeanor. He was very knowledgeable about the product and he wasn't even pushy at all. The stairlift was definitely an asset. It fits well into my home and since I have elderly parents, we definitely needed it. So far, they like the stairlift.

My father couldn’t walk anymore. And the stairlift from Stannah saved his life. It’s great. Stannah was the best at what he looked at. It was within his price and they also had a leasing program. When my father and I first spoke about it, he was gonna buy one, but I told him, “Your best bet is try to find somebody that leases it.” So, that’s the route that he went. He uses the stairlift every day, and he likes the swivel effect. When you get to the top of the steps, it swivels out. He also likes the fact that it goes up and down the stairs. It’s simple.

We needed a stairlift because my mother, who is elderly, came to live with us. I liked Stannah's salesperson. He was upfront and honest. He explained everything to a T, so when the stairlift was installed, I knew exactly how to run it. The installer was here for around three hours. He was on the perfectionist side and he made sure that nothing was ruined on my stairways. He was very good. He gave me instructions on it again and showed me exactly what he had done, and what it was supposed to be in case there was a power failure.

Stannah is local and that meant a lot to me in case anything happened with the stairlift. My husband and I enjoyed having their rep at the house. She was very nice and answered all our questions. I had a good experience with Stannah. They came when they said they were going to. They gave us rebate options and we could also keep it if we wanted to, which is good because it was expensive to have the stairlift put in. Meanwhile, the young man who installed the stairlift did a great job. He kept it clean, and he showed us how to use it. I bought the stairlift for my mom and it's good for her since she wouldn't be able to do the stairs at this point. Stannah is a good stairlift. I would recommend it if someone was looking for one.

I was having a knee replacement and a friend had a Stannah stairlift and suggested it to me. The man who came from Stannah was very helpful and very kind. He was a gentleman and he dealt with us fairly. I got a curved stairlift and it fit all right. It's never gonna be hidden anywhere but it’s decent-looking and durable. The installers were very careful, friendly and clean. Plus, they showed me how everything worked. I would not be able to walk up the steps at this point and the stairlift takes me upstairs. It has made my life easier. Stannah is excellent.

My husband has ALS. A friend recommended Stannah Stairlifts because we can buy directly from them and there’s no intermediary. Their sales rep left me all the information. It’s a very expensive item but we couldn’t be without it. They installed it on the date that we needed it, which was an important date because my husband was coming home from the hospital that afternoon and he wouldn’t be able to get up the steps if we didn’t have it. After we had it for a week, the chair level needed to be raised because my husband had trouble getting out when he got up to the top step. A guy named Richie came and he adjusted it. It has been fine ever since.

I've looked over who was available, who was local and who had a good reputation for a stairlift and found Stannah. Their salesman was very knowledgeable and seemed to be great with it. I got the curved model and they did an excellent job of installing it. It'd be nice though if it was closer to the rail so that there is more room on the stairs but other than that, it's all right. It's also pretty smooth however, I can feel the teeth on the drive when it comes up but that's expected. My wife is the prime user of the stairlift and it has impacted her life considerably. It made things easier for her.

My husband was having a lot of difficulties getting around. He was 84 and he liked to be outdoors as much as he could. I talked to my friend and she said that she was very happy with Stannah. My son also did some research and he felt that it was as good as any of the other ones, if not better. So I ordered the stairlift based on my friend's recommendation. The stairlift that we purchased goes from my living room down to the basement. We have a walkout cellar, and I have a basketry studio down there.

My parents were buying a new condominium and we pre-purchased a stairlift. I took them to the showroom and they were able to decide which one they wanted. We got the straight type Stannah stairlift and when the installer came out, he seemed to know what he was doing. I could tell that he had experience putting it together. He did it with no issues and it was excellent. The stairlift fit perfectly. It's very nice. The stairlift was a good value and Stannah was a good company.

Stannah's guy came out right away within appointment and he was very impressive. I'm an engineer and I build clean rooms all over the country, which is the most complicated construction there is so I can tell when someone is doing a good job. He was very well-organized, professional, and knew what he was doing. There were some small issues that I didn't realize before the installers arrived, but everything was taken care of splendidly. The stairwell is tiny and they managed to cram the stairlift in so that it fits us. Neither my wife nor I is small and it works fine. It's a pleasure to ride up and down. The stairlift is very ingenious. We're old people and it is how we get to the basement where the laundry is. We're aging baby boomers and we both need the safety and security of the stair climber. We have a one-storey house but we have a basement.

Stannah Stairlifts was the only one I found that had a local office and local showroom. The stairlift is for my mother. So it is really important that she has a chance to see the actual product. I was very happy with the sale representatives that I worked with. Everyone was very helpful, friendly and professional. The guy who did the installation waited until my mom got there to go over on how to operate it. We had a straight stairlift installed. It has only been there for two weeks and it seems to have very good quality. It fits very well on the stairwell. I have to squeeze a teeny bit if I walk by it at the top of the stairs, but it's very efficient for the space overall. The stairlift helps my mother remain in a place that had two levels of living space.

I got a straight stairlift from the Stannah and the installation was very nice. The stairlift is a used one but it helps us. I would recommend Stannah Stairlifts. The installers were on time, the representatives were very nice and everything went fine.

My wife had a stroke and I realized I had to get the stairlift moved on the house. My neighbor had the Stannah and he said he was satisfied, so I called their representative. The reps were very congenial and informative, and they let me know enough of what I had to know about it, so our interactions went well. Then one gentleman came and he did the installation, and he showed me how the stairlift worked. He was good and he seemed to know what he was doing.

My husband had a stroke and he was finally coming home from the rehab after five months. Since our bathroom with the shower is upstairs, I needed a way to get him there. The other stairlift provider that I checked in with didn't have a buy-back program and I didn't like the quality of their chair. On the other hand, the people from Stannah Stairlifts who came for a sales visit were wonderful and I liked them a lot. They were very efficient and informative. We had Stannah install a straight stairlift for us. Likewise, the installers were wonderful. They were punctual and cleaned up after themselves.

My husband is disabled, so we purchased a stairlift from Stannah. My experience with Stannah was fine. The process was smooth and the reps were courteous. However, there are a couple of mechanical issues with the product. I told Stannah about it and a guy went out. Part of the problem was that the patented rail extension doesn’t sit correctly. But it doesn’t happen all the time. The guy worked on it, but it’s still doing it. And on top of that, the little round button at the end of the arm to make the footrest go up and down seems to stick.

I have an elderly father who needed help on stairs and the sales rep from Stannah told me what they had and what their service was. He came out, gave me an estimate and I told him to do it. It was something that I needed and I wasn’t overly concerned about the cost. Stannah was quick and convenient. Plus, my father is happy

We rented two stairlifts from Stannah. On their sales visit they were very professional, courteous and clear. They did everything they said they were gonna do. The process was very smooth and we were very happy with the visit. The installation team who came out to our home thereafter were very good. They didn’t leave any mess or anything and they've put the stairlift in very efficiently. They showed me how everything worked.

The stairlift from Stannah was probably the best product of the couple that we had looked at. We had a couple of companies come in and explain their products and what they did. And this one was more expensive, but it was a much better product. It has drastically improved the quality of my sister's life. It's helping her a lot. She can get up and down the stairs as she wants to, doesn’t need to have one of her siblings or her children actually come over and help her up the stairs at the end of the day, or down the stairs at the beginning of the day. My sister is loving the stairlift.

I was having great difficulty going up the stairs. I liked the internet presentation of Stannah Stairlifts over other stairlift providers. I got the straight stairlift from them, 15 stairs with the movable bottom part. Their salesman was good and then the workman was good too. I've had the stairlift for a month now and it made going up and down very much easier.

I’m 83 years old and just getting a little worn out. I’m still able to go up and down the stairs and I’m still able to do things. I wanna keep doing things that I’m doing as long as I can. The Stannah stairlift was given to me by a friend. They lived in a town here in Suffield, then they moved to South Carolina and then they went to Florida. They had a house up here and they were gonna sell the house. Their daughter said that if I wanna hire the stairlift people to remove the stairlift there then install in my house, that I could have it for whatever it would cost to do it, so I did it.

I have a very difficult stairway that's bold and straight. It looks more like the kind of stairway you would find in a boat coming up from the lower deck to the upper deck. It's flat, steep and no backing on the stairs. But after 45 years, I'm used to it, so I've never had any accident on the stairs. I'm going to need a stairlift, however, probably within the next five years, so getting a stairlift seemed to be the right thing to do. Having one also made my son feel more secure since I had this experience of a fall.

Of all the people that I talked with, I liked Stannah Stairlifts best. I liked their product, their presentation, and what they do. I liked everything about them. My husband was having a problem getting up and down the stairs, and we had a straight stairlift installed. There was no pressure during the sales visit. Jonathan was wonderful. He was very interested in me, and why we wanted the chair and what we were looking for.

We do some work for Stannah, so I knew about the company. I emailed my contact, and he sent a sales rep, Joe. He was very nice. My mother-in-law moved in with us recently and he was very patient with her and explained to her what the chairlift was gonna do. He took the measurements. We have kind of a narrow stairway, so he figured out what would fit, and he gave me three options. We picked the one we wanted, and he scheduled the installation a week and a half later.

I did some research and I also found someone who had an installation from Stannah done for their parents like a year ago, and they’ve been very happy with it. Everybody at Stannah was very informative and professional. We appreciated the installation as well. But we had a missing piece that wasn’t on the truck, that someone is coming to install later this week. Nevertheless, the quality of the stairlift is great.

I called a few other people I knew in the area that had put stairs in for their parents, and they recommended Stannah. The sales rep was terrific and very nice. He explained everything in detail and answered all my questions. A straight inside stairlift was installed, and it fits into the stairwell perfectly and is very unobtrusive. The installation team was very clean and presentable. They were very thorough, explained how it was gonna be and they answered all my questions. We like the convenience of the stairlift. Its remote is helpful and handy to bring down at night. It’s really helped in our quality of life.

Compared to other companies, Stannah seems to have it all above them at this point. We liked their price as well as the time of installation, quality of product and the previous reviews online. The salesperson sold us the product and looked at the installation location, priced it out, and gave us the warranty information. The service people were here on time, worked very neatly and confidently answered our questions. Overall, we’re very happy with the installation and the product to this date. We're very happy with how it fits into our home. It doesn’t take up the entire stairway. We have a 180-curve in the stairlift which was what I wanted and we use it once every couple of weeks. So far, it’s functioning very well. My wife has issues with her leg and uses the stairlift for the basement so she can do the laundry easier.

Everybody from Stannah was very nice and professional. My wife picked out a stairlift and the installation was very efficient and everything was fine. The stairlift feels sturdy and the price was pretty fair. It squeaks a little bit though. I have leg weakness and having the stairlift has improved my life. I don’t use it every time I go up and down the stairs. But there are certain times I need it and when I need it, I need it.

Considering our age, we decided we were gonna get a stairlift. It was becoming apparent that either we’d have to do a lot of remodeling downstairs or we should get one so that we can continue to use the upstairs rooms the way we like to. I have a colleague who got Stannah to put in a stairlift for them and they liked the service. Stannah also has daily ads in the Globe sports section and you can’t see those day after day without it imprinting on your mind. Things were very good during their sales visit and the guy that came had a good pitch. He didn’t beat around the bush. He answered all of our questions and was very accurate on the things he told us as it turned out. He was pleasant and forceful, a good salesman.

My stepdaughter felt that I needed a stairlift because I had been in the hospital and I had trouble walking. Everybody at Stannah was fine. I got a straight stairlift and it was installed in an hour and a half. I've had it for six weeks and while I don’t use it that much and I still use the stairs, it’s a help for the future.

My husband needed some relief from going up the stairs as he was having a hard time. My neighbor across the street had a stairlift by Stannah and she had a very positive experience. She gave me the information, but I called a couple of other companies as well. The difference between the people that I spoke to on the phone and the people that I spoke with at Stannah was like night and day. I also did a lot of research, and the quality of Stannah's product surpassed that of the others from what I gathered. Even though Stannah is actually more money, it's well worth every penny you pay for. It has a 10-year warranty when the other companies give you only one.

My husband has Alzheimer's and he can't walk. A stairlift is a necessity so we purchased one from Stannah. However, the step for going where you put your feet didn't work. So, I called the company and Benny, the serviceman, called back. He was prompt but he could have been a little more polite. He asked why I didn't know how to work it and why I didn't read the manual. I told him I wasn't here when it was installed. He also said, "Oh, you can fix that yourself, blah blah blah." I did fix it. He walked me through it but he was abrupt. My only problem with the stairlift was it doesn't turn automatically, which I wasn't aware of when I bought it. I just bought it online that's why I didn't realize that it doesn't change. Apparently, you have to pull up a lever and then my husband has to turn, which is difficult for him. Nevertheless, the stairlift takes him up and down.

We went with Stannah since my father had used them before, and everything was good during the sales visit. The rep answered all my questions, and she was pleasant. There was a little confusion on where to put the stairlift, so the installation guy had to come back again 'cause he had the wrong parts. It works well, though I feel that we should move it to the other stairs. Still, he also answered all my questions.

We saw an ad for Stannah and I originally got them in about two years ago for a quote. But we didn't need the stairlift right away and when the time came that we did need it, I went back to them since they were very nice on our first meeting. When my mom and I used the stairlift, it seems to be working fine. It also seems very nice.

I have arthritic knees and I fell down the stairs three times. I saw Stannah's advertisement and they seemed to have a good deal when we called. Their stairlift looked like it was a good investment. The gentleman from Stannah was very nice. He came to the house and explained everything. Then the guy who came to install knew what he was doing. He put together the straight indoor stairlift in no time and we had a beautiful experience with the installation. The stairlift made it easy for me to walk up and down the stairs. It has also saved me from falling in any way. Stannah did a very good job here and I'm very happy with them.

I can't walk and I needed a stairlift. My wife had a pleasant experience with Stannah's rep during the sales visit and she said that he was very personable. We had straight stairlifts installed and they fit our home beautifully. We have two stairlifts. One with five steps going up to the bedrooms and another one with five steps going down from the kitchen to the playroom. There were two men who did the installation. The one who did the upper one seemed to know precisely what he was doing but the one that did the lower one installed it, but it needed adjustments and it wasn’t operating absolutely perfect. She said he was a lovely man, but he didn’t seem to be as knowledgeable as the other one.

Janet has some medical issues. We've checked out some stuff online and then we decided on Stannah. The gentleman during the sales visit was very nice, pleasant, and he covered everything we needed to know. We had another appointment with the different companies later on that day, which we ended up canceling and going with Stannah. We got a straight stairlift with the drop panel in the bottom from them. The installation experience was perfect. The installer was on time and he was done in less time than expected. Also, the quality of the stairlift is very good. It's quiet and seems to be sturdy and reliable. Having the stairlift has been a life changer for Janet. It was a very difficult issue getting up the stairs, but she's up and down with no problem now.

I have steep stairs to the washer and dryer. I heard Stannah has a good reputation and I got them to install a straight stairlift for me. The installation was a good experience but the guy talked so much. It was too much information and I would’ve preferred that he didn't talk so much. The stairlift fits great into my home and its quality is excellent. It's very helpful and I like it a lot. Now, getting up the stairs is great. I've a terrific experience with Stannah. If you're considering to get one as well, then do it.