Stannah Stairlifts Reviews

This will be the fourth time in 2 1/2 years that we had to have this model repair. The repairman has stated it is fixed each time, chairs works for about 5 months and then breaks again. This is very upsetting because I cannot get down in the basement to the laundry. Husband can't get down to work on his hobby. You would think they would know what they are doing.

Acorn is always on TV and they came over first but it was high pressure and the guy was weird. I didn't want him in the house. Plus they were pricey. Stannah is rarely on TV. They ran a commercial, I saw them so I decided to give them a call. The lady who came out was wonderful and very professional. I loved them. They were about $6,000 cheaper too. Both companies claimed to be high quality, but the Stannah lady was less pressure, very honest and very nice. She reminded me of myself when I used to be in sales. You either like it or you don't.

I needed a stairlift to be able to get from one level up to another level. So, I got a straight one from Stannah Stairlifts. The installation of the stairlift and everything else went fine. However, the customer service at the home base needs to be spiffed up as it was not that great. I had one person who came out and went over the whole installation with me before I decided whether to buy or not. And once I decided to buy it, I called them and told them I met with the individual and I was ready to buy. Then, they sent somebody else out here. It was not a good situation. Once the second person realized that he was following up on another person, he went with what the original person said. It could've been a disastrous situation and I just bought and he agreed to the terms of the first person. Nevertheless, the quality of my stairlift is of very good quality.

I broke my hip and I have arthritis in my knee. I cannot go up the steps. I saw Stannah Stairlifts advertised on the computer. I looked in the phone book, and they were fairly near this area. The sales person who came to my home was very nice. He explained everything very well. We had a straight stairlift installed and it fits perfectly. The installers didn't bother us. They were even speedy considering all the work that had to be done, and they were very nice. So far, the quality of the stairlift is fine.

My wife and I are getting older. Going up and down the stairs with groceries is getting out of hand a little bit. I walked around and I looked at a couple of stairlift providers and they couldn't do what I wanted. So, we had Stannah Stairlifts come over. They have been in business longer than Acorn and they were polite. Jonathan came and measured everything. We explained what we needed done. He had camera and all those other stuff. There were two installers who came as well. Stannah was not cheap but they did a really good job. The quality of the stairlift is also very good.

When I looked at Stannah, I've looked at the cost and reviews. I got the curved, indoor stairlift which the installation team installed quickly and efficiently. They cleaned up after themselves. Since the stairlift was installed, my husband, who can't walk, can now go from the second to the first floor. And although the stairlift is expensive, it works well. It's also something that we needed so that's what we have.

My experience with Stannah was beautiful. We had a Stannah stairlift before that was older, that my mom had bought. It was starting to get squeaky and noisy. A Stannah representative came to the house and gave us the materials, then we decided to purchase a new one, and we love it. It’s quiet and it runs beautifully.

Our orthopedic surgeon required some kind of help for my husband and we were even looking forward to a wheelchair that he can use in the living room, that he can guide himself instead of me pushing. I’m 87 and he’s 95 so we needed something and Stannah Stairlifts was the group I knew about. The man that came was wonderful. He was clear, patient, quick and prompt. He knew he was selling something, but he wasn’t overbearing. He was just perfect for his job. The two men that came to install it were very polite. I couldn’t ask for anything nicer. Stannah's service has been great. I haven’t had any need to have them come back and put little batteries in for the light or anything and it’s been wonderful for me. My husband’s the one who really needs it but I ride it up and down. I don’t have to carry the laundry up and down anymore so I get a little bit of relaxation.

I can’t walk very far so I needed a stairlift to exit the house to go to the doctor’s. I had Stannah for my wife about six years ago and it worked well then, so I went back to them. I called them up, ordered the stairlift and sent a check in. I had a straight one installed and it fits into our home just fine. However, with only one arm available, it was hard for me to get into it. I had to do an adaptation on a railing so I can get into it better.

My husband is in his 80s. He had a fall and the physical therapy practice gave us the name Stannah to go with. The sales people and the reps we worked with were very lovely. We have rented two straight ones for the basement. While my husband doesn't like it at all because he'd rather be walking, I wasn’t going to take any chances. Besides, he does use it to go down the stairs so he can take a shower. He also uses it when we have to go outside or when he's tired. Other than that, the quality of the chair is very good, Stannah Stairlifts is terrific and I highly recommend them.

Since having the Stannah stairlift installed, my husband can go up and down the stairs. He has MS and we decided to go with Stannah as they're local to us. My experience working with their sales rep was fine. I did a lot of research on the internet before we even spoke, so it was an easy sell. While the quality of the straight stairlift was fine, our doorcase overlapped on our staircase by about six inches, so it makes our staircase narrow, which would require us to widen our doorcase. Despite that issue, my husband likes the ease of getting in and out of the stairlift.

The fellow who came to install the Stannah stairlift was good and thorough. He had to come out from Franklin, MA and by our standards, it's a fairly long drive. But he came within 10 minutes of the time he said he was going to arrive, which I thought was good. This fellow was pleasant and knowledgeable as well. He showed me everything to do and showed me the trouble code is a little LED counter that tells you if there's a problem with it. We ran it up and down. He showed me all the features too.

Stannah's salesperson came and we were very happy with the presentation. We concluded that we wanted to get their stairlifts, called their customer service department and told them that we wanted to go forward with the order. Their installers were prompt and came as they said they would. They did a very thorough installation that was very neat and clean. Afterward, they gave us considerable instruction on how to operate the unit. The tech wasn't in any hurry to run away so we couldn't have been happier. Now we have two straight stairlifts from them. It looks bulletproof and I can recognize the quality. Our stairlifts are remarkable. They're easy to operate. If we want to bring things up or downstairs, we can put it on our lap. Having the Stannah stairlifts has been very convenient.

I used Stannah stairlift for my wife 10 years ago and it was very, very good. They are only one of the few companies that I called that's rent to buy which I find very convenient so I decided to purchase a stairlift from them at this point. My son did mostly the ordering and everything else. When I came home, it was already installed. So far, everything's fine. I like it very much. The button for the foot, the arms go up fine. However, it's a little slow. I also have to reach for the crossbelts underneath the arm, pull it across the legs to install it. I wish it was in the back that'd come across the shoulders so that it'd be easier to reach. Other than that, I have no complaints. We have it in our staircase and it fits perfectly. Once everything is folded up, we can get by. If anyone asks about a stairlift, I would recommend Stannah very, very highly. Their company is very good as well as their policy.

Both of my parents needed help getting up and down the stairs and Stannah Stairlifts has been great. I looked them up and they were extremely responsive. They were there on time, early, and provided everything they said they would. They explained to me my different options for ownership over the phone, versus leasing, versus new and old or refurbished, and answered all those questions that I've been pointing. The guy was there in 48 hours on time, sat down with me, checked the house up to make sure it could accommodate the stairlift. They showed me where everything would go in terms of the wires and plugs and was very comprehensive and said it would be installed in five days.

My wife is not able to walk up and down the stairs so we had to purchase a stairlift. I looked up the names of a few stairlift providers and a representative from Stannah came out. I also met with somebody else but we decided that we liked Stannah’s product and we had the arrangement to purchase it. I met with the sales rep and he went over everything. We went through pictures to discuss the various options available, pricing and how to order. We have the straight stairlift installed in our home. It goes up one side of stairs and it fits in fine. My wife likes the whole thing. The device has a light on the left arm of the chair and a little switch that energizes the chair at the moment. There is also a couple of power switch but there is no way to turn the light off.

My mother has very poor balance because and because she's arthritic, she was having great difficulty climbing the stairs. She's on oxygen, so it was getting very difficult for her to climb the stairs, and she would always be out of breath. Her staircase was unusual, it has two curves, so we needed something that was going to fit her circumstances made specifically for her situation. My sister and niece insisted on Stannah Stairlifts. I had my misgivings, but I am very pleased with the way it is on the staircase. It's not overwhelming, it's extremely secure. It's been a very positive thing here. The young men who installed it. They were very professional, congenial, and did their work. They were very efficient that it actually went together faster than I had anticipated.

The Stannah stairlift is a good product to have when you have an ailing elderly person in the home and it's the only way for them to get up the stairs. Otherwise, we would have had to get a hospital bed and put on an extra room in the first level for our mother. So the stairlift pays for itself. We chose Stannah because of the warranty and their reps were all excellent, very accommodating and flexible. The straight indoor stairlift fits perfectly into our home, and the guy who installed it worked very hard to make sure we understood exactly how to use it. He did a couple of trial runs just to make sure we were all on board with how to use the device. He was very personable and accommodating as well.

Having Stannah stairlift is the best thing I’ve done in years. I’m so thrilled with it and I love it. I like the convenience of carrying things over the stairs. I purchased a stairlift because I live alone, and I'm getting older, and my children are pressuring me to move in with them, out of my house, and I love my house. My experience during the sales visit was wonderful. And I liked Jacob. He was very cute and nice. And Hanna was very cooperative. Everything about Stannah was wonderful. It's heaven. A straight one was installed and everything went very smoothly during the installation.

The Stannah Stairlifts sales rep and installers were great. The installers demonstrated the stairlift and they were very patient with my mother. My mother is 95 years old and 110 pounds. She couldn’t go upstairs unless there was somebody walking with her. I went upstairs with her at night, but now, with the Stannah stairlift, she could say goodnight and go to bed. The stairlift gives my mother the freedom to go up and down in safety. It’s perfect for her. However, it would be better if they could make the motorized seat so that when it gets to the top of the stairs, it completely turns towards her room. I don’t mean it has to deliver her into her bedroom, but I thought that it would turn away from the stairway more. The seat where her butt is turns 60 degrees, but it doesn’t turn 110 degrees. Plus, the foot platform stays where it is and doesn't rotate. The post moves and turns the body, but the feet don’t move with it.

A member of my family got very sick and wasn’t able to use the stairs, so we had to install a stairlift. Stannah was referred to us. We got the straight stairlift. The dimensions suited the tight stairwell. I was actually in Florida at the time, and it was installed in New York. So the interaction with them was over the phone and we had a friend take care of the installation. It was superb and seamless, and it couldn't have been better. The rep was very professional, too.

My 95-year old grandmother is going to be moving in with us so we purchased a stairlift for her safety and convenience. We called Stannah to schedule the appointment and they came and gave us a quote. Their team also did the installation and we got a straight stairlift. While I’ve tripped over the stairlift a few times, it seems durable. So far, so good.

I had the Stannah stairlift installed in a quarter-circular stair then straight to the second floor. My stairlift works fine and I’m very happy with it.

We purchased a straight stairlift from Stannah since the one that we had was wearing out. I had very nice interactions with the sales rep. The stairlift's overall quality is very good and it fits fine into our stairwell.

Stannah's salesman was excellent as his arguments were better than the one from Acorn. Acorn started $1,000 higher than Stannah but then they matched Stannah's price. They were trying to gouge too much while Stannah was more honest with their price. Also, Stannah was the better product based on the way it was made and the fact that it was one piece cut into sections. The double-rail system looked sturdier to me.

We purchased a stairlift for my wife and Stannah seemed the best of what was available so we went with them. The rep showed me what was available and what it would cost. It was pretty straightforward. We had a curved stairlift installed and the quality is very good. The cost is appropriate. Also, it does what it’s supposed to do.

My mother-in-law doesn’t have the strength in her legs to go to the second floor. My sister-in-law did some research and she felt that Stannah was one of the best. She got the stairlift that goes straight up and when Stannah came to install it, they also instructed her how to use it. The stairlift feels very sturdy, it’s comfortable and it gets the job done. My mother-in-law likes it very much and it comes in handy and it has made things easier. We don’t have to be concerned about her having to climb stairs. Her main bath is upstairs, so she needs to be on the second floor for showers and shampoos and the stairlift expedites things.

We have Stannah stairlift because my son is in a wheelchair and we need to get him upstairs. They were the first people that got back to me and the warranty looked good. Also, I know they are made in England, but the main site for all the other stuff is in Massachusetts which is where we are. I was able to interact well with their sales rep and the installation went well too. The stairlift we got is curved which is like a 90-degree turn and right now, I’m trying to get used to the remote a bit. The stairlift is for our safety and so far, everything about its quality seems nice and I’m less worried about falling down the stairs as I’ve been carrying my son up.

When I had to purchase a stairlift for my parents, I googled Stannah and it was rated well. The salesperson was a nice guy. He came to the house and measured everything. He also gave us all the different levels of the chairlift, explained it all and gave us the prices. The installer cleaned up after himself. They installed a straight stairlift and it was well-done. The stairlift fits great into the stairwell. Before we had to move our parents' bedroom downstairs and the bathrooms are upstairs. My dad fell twice down the stairs in the last couple of years but now the stairlift gets them up and down without falling down the stairs. It has been great.

I was having reconstructive surgery on my foot and I wasn’t gonna be able to walk for 12 weeks. I was searching around to rent a chairlift and Stannah was the only one that would do it. Their reps were very friendly, honest, upfront and they answered all my questions. Also, every one of the installers has been fabulous. I got the straight stairlift and although it fits very well in my other house, in this house, unfortunately, it’s a little narrower but I need it and it works just as well. It had a little bit of problems but we’ve had it under maintenance and Stannah has been phenomenal in taking care of it.

We researched Stannah online and their stairlift appeared to be very high quality and reliable. The salesperson we dealt with was very efficient and knowledgeable. The guy who came to install the unit was knowledgeable as well. The stairlift is a straight unit and it fits into our stairwell very well. We're very satisfied.

My wife has MS and her locomotion is getting worse. I got a couple of estimates and word of mouth about chairlift providers, and I also checked out a few people who had one. The Stannah sales visit was a very good experience. They gave us a figure and it was expensive. That was what we had to pay, but it all seemed very reasonable. The reps did what they had to do and they were really professional.

My mother was having difficulties going up and down the stairs. I surfed the internet and Stannah Stairlifts' number came up. I dialed it and someone very nice quickly came out. I decided I needed it as soon as possible and went with them. I was impressed with their service, their quickness, the knowledge that the guys had, the salesperson, the mechanics, and the installer. I loved the representative. He was very polite, humorous and energetic. Plus, he made us very comfortable. He said that he had experience because he was the mechanic and went into sales. I was satisfied with him.

I am physically disabled and my friend recommended Stannah Stairlifts. I had the stairlift installed at the back hall and it went well. I use it once a week to go up and down the stairs. However, I had a time when I was coming up the stairs and my finger slipped off the little lever that goes upstairs. The stairlift started beeping and it stopped before I got to the top of the stairs. I waited a while and then it went up afterward. I'm not sure so I have to read my manual and find out if that was what I did. Despite that, I love my stairlift.

I had looked into other manufacturers, but I decided on Stannah. I thought it was a better product. The stairlift fits very well with the stairwell. However, I still have some issues with safety. I had the installer come back, and there’s nothing much that we could do. I don’t think it is 100% safe getting into it. At the top of the stairs there's a part that’s open. I have a concern about either my husband or me falling. Originally, that was the case, and he adjusted it so that it’s up higher. But it’s still a little bit of a concern. But other than that the installation team has been fine. Everything was appropriate. The quality of the product is also very good.

My experience and the reviews with Acorn were highly negative but I am absolutely satisfied with Stannah Stairlifts. Long before my wife had the need for those kinds of services back in October, I recognized that she was having difficulty climbing the stairs, so I arranged for a visit by the representative. The rep was wonderful and she explained everything that I would need, what the costs were and the functions of the stairlift.

I looked up on stairlifts on the internet and Stannah came up. I called and spoke to their salesperson. He came out and was very professional. I liked him a lot. He knew his product inside and out and made suggestions on what he thought would be the best for us, which were spot on. It was a good purchasing experience. Then the installation took only a couple of hours. There was one rep and he was very fast. We got a straight, indoors stairlift. It’s the chair that turns when it gets to the top of the stairs and/or turns when it gets to the bottom of the stairs for easy sitting and getting up. It does what we wanted it to do. We use it for a combination. Occasionally, my wife would use it for sitting. We’re using it a lot as a lift too. The garage is on one floor, and the main level’s on another, so we use it to get things from the garage to the main level.

The price of the Stannah stairlift was good. And their rep who came out for a sales visit had a nice demeanor. He was very knowledgeable about the product and he wasn't even pushy at all. The stairlift was definitely an asset. It fits well into my home and since I have elderly parents, we definitely needed it. So far, they like the stairlift.

My father couldn’t walk anymore. And the stairlift from Stannah saved his life. It’s great. Stannah was the best at what he looked at. It was within his price and they also had a leasing program. When my father and I first spoke about it, he was gonna buy one, but I told him, “Your best bet is try to find somebody that leases it.” So, that’s the route that he went. He uses the stairlift every day, and he likes the swivel effect. When you get to the top of the steps, it swivels out. He also likes the fact that it goes up and down the stairs. It’s simple.

We needed a stairlift because my mother, who is elderly, came to live with us. I liked Stannah's salesperson. He was upfront and honest. He explained everything to a T, so when the stairlift was installed, I knew exactly how to run it. The installer was here for around three hours. He was on the perfectionist side and he made sure that nothing was ruined on my stairways. He was very good. He gave me instructions on it again and showed me exactly what he had done, and what it was supposed to be in case there was a power failure.

Stannah is local and that meant a lot to me in case anything happened with the stairlift. My husband and I enjoyed having their rep at the house. She was very nice and answered all our questions. I had a good experience with Stannah. They came when they said they were going to. They gave us rebate options and we could also keep it if we wanted to, which is good because it was expensive to have the stairlift put in. Meanwhile, the young man who installed the stairlift did a great job. He kept it clean, and he showed us how to use it. I bought the stairlift for my mom and it's good for her since she wouldn't be able to do the stairs at this point. Stannah is a good stairlift. I would recommend it if someone was looking for one.

I was having a knee replacement and a friend had a Stannah stairlift and suggested it to me. The man who came from Stannah was very helpful and very kind. He was a gentleman and he dealt with us fairly. I got a curved stairlift and it fit all right. It's never gonna be hidden anywhere but it’s decent-looking and durable. The installers were very careful, friendly and clean. Plus, they showed me how everything worked. I would not be able to walk up the steps at this point and the stairlift takes me upstairs. It has made my life easier. Stannah is excellent.

My husband has ALS. A friend recommended Stannah Stairlifts because we can buy directly from them and there’s no intermediary. Their sales rep left me all the information. It’s a very expensive item but we couldn’t be without it. They installed it on the date that we needed it, which was an important date because my husband was coming home from the hospital that afternoon and he wouldn’t be able to get up the steps if we didn’t have it. After we had it for a week, the chair level needed to be raised because my husband had trouble getting out when he got up to the top step. A guy named Richie came and he adjusted it. It has been fine ever since.

I've looked over who was available, who was local and who had a good reputation for a stairlift and found Stannah. Their salesman was very knowledgeable and seemed to be great with it. I got the curved model and they did an excellent job of installing it. It'd be nice though if it was closer to the rail so that there is more room on the stairs but other than that, it's all right. It's also pretty smooth however, I can feel the teeth on the drive when it comes up but that's expected. My wife is the prime user of the stairlift and it has impacted her life considerably. It made things easier for her.

My husband was having a lot of difficulties getting around. He was 84 and he liked to be outdoors as much as he could. I talked to my friend and she said that she was very happy with Stannah. My son also did some research and he felt that it was as good as any of the other ones, if not better. So I ordered the stairlift based on my friend's recommendation. The stairlift that we purchased goes from my living room down to the basement. We have a walkout cellar, and I have a basketry studio down there.

My parents were buying a new condominium and we pre-purchased a stairlift. I took them to the showroom and they were able to decide which one they wanted. We got the straight type Stannah stairlift and when the installer came out, he seemed to know what he was doing. I could tell that he had experience putting it together. He did it with no issues and it was excellent. The stairlift fit perfectly. It's very nice. The stairlift was a good value and Stannah was a good company.

Stannah's guy came out right away within appointment and he was very impressive. I'm an engineer and I build clean rooms all over the country, which is the most complicated construction there is so I can tell when someone is doing a good job. He was very well-organized, professional, and knew what he was doing. There were some small issues that I didn't realize before the installers arrived, but everything was taken care of splendidly. The stairwell is tiny and they managed to cram the stairlift in so that it fits us. Neither my wife nor I is small and it works fine. It's a pleasure to ride up and down. The stairlift is very ingenious. We're old people and it is how we get to the basement where the laundry is. We're aging baby boomers and we both need the safety and security of the stair climber. We have a one-storey house but we have a basement.

Stannah Stairlifts was the only one I found that had a local office and local showroom. The stairlift is for my mother. So it is really important that she has a chance to see the actual product. I was very happy with the sale representatives that I worked with. Everyone was very helpful, friendly and professional. The guy who did the installation waited until my mom got there to go over on how to operate it. We had a straight stairlift installed. It has only been there for two weeks and it seems to have very good quality. It fits very well on the stairwell. I have to squeeze a teeny bit if I walk by it at the top of the stairs, but it's very efficient for the space overall. The stairlift helps my mother remain in a place that had two levels of living space.

I got a straight stairlift from the Stannah and the installation was very nice. The stairlift is a used one but it helps us. I would recommend Stannah Stairlifts. The installers were on time, the representatives were very nice and everything went fine.

My wife had a stroke and I realized I had to get the stairlift moved on the house. My neighbor had the Stannah and he said he was satisfied, so I called their representative. The reps were very congenial and informative, and they let me know enough of what I had to know about it, so our interactions went well. Then one gentleman came and he did the installation, and he showed me how the stairlift worked. He was good and he seemed to know what he was doing.

My husband had a stroke and he was finally coming home from the rehab after five months. Since our bathroom with the shower is upstairs, I needed a way to get him there. The other stairlift provider that I checked in with didn't have a buy-back program and I didn't like the quality of their chair. On the other hand, the people from Stannah Stairlifts who came for a sales visit were wonderful and I liked them a lot. They were very efficient and informative. We had Stannah install a straight stairlift for us. Likewise, the installers were wonderful. They were punctual and cleaned up after themselves.

My husband is disabled, so we purchased a stairlift from Stannah. My experience with Stannah was fine. The process was smooth and the reps were courteous. However, there are a couple of mechanical issues with the product. I told Stannah about it and a guy went out. Part of the problem was that the patented rail extension doesn’t sit correctly. But it doesn’t happen all the time. The guy worked on it, but it’s still doing it. And on top of that, the little round button at the end of the arm to make the footrest go up and down seems to stick.

I have an elderly father who needed help on stairs and the sales rep from Stannah told me what they had and what their service was. He came out, gave me an estimate and I told him to do it. It was something that I needed and I wasn’t overly concerned about the cost. Stannah was quick and convenient. Plus, my father is happy

We rented two stairlifts from Stannah. On their sales visit they were very professional, courteous and clear. They did everything they said they were gonna do. The process was very smooth and we were very happy with the visit. The installation team who came out to our home thereafter were very good. They didn’t leave any mess or anything and they've put the stairlift in very efficiently. They showed me how everything worked.

The stairlift from Stannah was probably the best product of the couple that we had looked at. We had a couple of companies come in and explain their products and what they did. And this one was more expensive, but it was a much better product. It has drastically improved the quality of my sister's life. It's helping her a lot. She can get up and down the stairs as she wants to, doesn’t need to have one of her siblings or her children actually come over and help her up the stairs at the end of the day, or down the stairs at the beginning of the day. My sister is loving the stairlift.

I was having great difficulty going up the stairs. I liked the internet presentation of Stannah Stairlifts over other stairlift providers. I got the straight stairlift from them, 15 stairs with the movable bottom part. Their salesman was good and then the workman was good too. I've had the stairlift for a month now and it made going up and down very much easier.

I’m 83 years old and just getting a little worn out. I’m still able to go up and down the stairs and I’m still able to do things. I wanna keep doing things that I’m doing as long as I can. The Stannah stairlift was given to me by a friend. They lived in a town here in Suffield, then they moved to South Carolina and then they went to Florida. They had a house up here and they were gonna sell the house. Their daughter said that if I wanna hire the stairlift people to remove the stairlift there then install in my house, that I could have it for whatever it would cost to do it, so I did it.

I have a very difficult stairway that's bold and straight. It looks more like the kind of stairway you would find in a boat coming up from the lower deck to the upper deck. It's flat, steep and no backing on the stairs. But after 45 years, I'm used to it, so I've never had any accident on the stairs. I'm going to need a stairlift, however, probably within the next five years, so getting a stairlift seemed to be the right thing to do. Having one also made my son feel more secure since I had this experience of a fall.

Of all the people that I talked with, I liked Stannah Stairlifts best. I liked their product, their presentation, and what they do. I liked everything about them. My husband was having a problem getting up and down the stairs, and we had a straight stairlift installed. There was no pressure during the sales visit. Jonathan was wonderful. He was very interested in me, and why we wanted the chair and what we were looking for.

We do some work for Stannah, so I knew about the company. I emailed my contact, and he sent a sales rep, Joe. He was very nice. My mother-in-law moved in with us recently and he was very patient with her and explained to her what the chairlift was gonna do. He took the measurements. We have kind of a narrow stairway, so he figured out what would fit, and he gave me three options. We picked the one we wanted, and he scheduled the installation a week and a half later.

I did some research and I also found someone who had an installation from Stannah done for their parents like a year ago, and they’ve been very happy with it. Everybody at Stannah was very informative and professional. We appreciated the installation as well. But we had a missing piece that wasn’t on the truck, that someone is coming to install later this week. Nevertheless, the quality of the stairlift is great.

I called a few other people I knew in the area that had put stairs in for their parents, and they recommended Stannah. The sales rep was terrific and very nice. He explained everything in detail and answered all my questions. A straight inside stairlift was installed, and it fits into the stairwell perfectly and is very unobtrusive. The installation team was very clean and presentable. They were very thorough, explained how it was gonna be and they answered all my questions. We like the convenience of the stairlift. Its remote is helpful and handy to bring down at night. It’s really helped in our quality of life.

Compared to other companies, Stannah seems to have it all above them at this point. We liked their price as well as the time of installation, quality of product and the previous reviews online. The salesperson sold us the product and looked at the installation location, priced it out, and gave us the warranty information. The service people were here on time, worked very neatly and confidently answered our questions. Overall, we’re very happy with the installation and the product to this date. We're very happy with how it fits into our home. It doesn’t take up the entire stairway. We have a 180-curve in the stairlift which was what I wanted and we use it once every couple of weeks. So far, it’s functioning very well. My wife has issues with her leg and uses the stairlift for the basement so she can do the laundry easier.

Everybody from Stannah was very nice and professional. My wife picked out a stairlift and the installation was very efficient and everything was fine. The stairlift feels sturdy and the price was pretty fair. It squeaks a little bit though. I have leg weakness and having the stairlift has improved my life. I don’t use it every time I go up and down the stairs. But there are certain times I need it and when I need it, I need it.

Considering our age, we decided we were gonna get a stairlift. It was becoming apparent that either we’d have to do a lot of remodeling downstairs or we should get one so that we can continue to use the upstairs rooms the way we like to. I have a colleague who got Stannah to put in a stairlift for them and they liked the service. Stannah also has daily ads in the Globe sports section and you can’t see those day after day without it imprinting on your mind. Things were very good during their sales visit and the guy that came had a good pitch. He didn’t beat around the bush. He answered all of our questions and was very accurate on the things he told us as it turned out. He was pleasant and forceful, a good salesman.

My stepdaughter felt that I needed a stairlift because I had been in the hospital and I had trouble walking. Everybody at Stannah was fine. I got a straight stairlift and it was installed in an hour and a half. I've had it for six weeks and while I don’t use it that much and I still use the stairs, it’s a help for the future.

My husband needed some relief from going up the stairs as he was having a hard time. My neighbor across the street had a stairlift by Stannah and she had a very positive experience. She gave me the information, but I called a couple of other companies as well. The difference between the people that I spoke to on the phone and the people that I spoke with at Stannah was like night and day. I also did a lot of research, and the quality of Stannah's product surpassed that of the others from what I gathered. Even though Stannah is actually more money, it's well worth every penny you pay for. It has a 10-year warranty when the other companies give you only one.

My husband has Alzheimer's and he can't walk. A stairlift is a necessity so we purchased one from Stannah. However, the step for going where you put your feet didn't work. So, I called the company and Benny, the serviceman, called back. He was prompt but he could have been a little more polite. He asked why I didn't know how to work it and why I didn't read the manual. I told him I wasn't here when it was installed. He also said, "Oh, you can fix that yourself, blah blah blah." I did fix it. He walked me through it but he was abrupt. My only problem with the stairlift was it doesn't turn automatically, which I wasn't aware of when I bought it. I just bought it online that's why I didn't realize that it doesn't change. Apparently, you have to pull up a lever and then my husband has to turn, which is difficult for him. Nevertheless, the stairlift takes him up and down.

We went with Stannah since my father had used them before, and everything was good during the sales visit. The rep answered all my questions, and she was pleasant. There was a little confusion on where to put the stairlift, so the installation guy had to come back again 'cause he had the wrong parts. It works well, though I feel that we should move it to the other stairs. Still, he also answered all my questions.

We saw an ad for Stannah and I originally got them in about two years ago for a quote. But we didn't need the stairlift right away and when the time came that we did need it, I went back to them since they were very nice on our first meeting. When my mom and I used the stairlift, it seems to be working fine. It also seems very nice.

I have arthritic knees and I fell down the stairs three times. I saw Stannah's advertisement and they seemed to have a good deal when we called. Their stairlift looked like it was a good investment. The gentleman from Stannah was very nice. He came to the house and explained everything. Then the guy who came to install knew what he was doing. He put together the straight indoor stairlift in no time and we had a beautiful experience with the installation. The stairlift made it easy for me to walk up and down the stairs. It has also saved me from falling in any way. Stannah did a very good job here and I'm very happy with them.

I can't walk and I needed a stairlift. My wife had a pleasant experience with Stannah's rep during the sales visit and she said that he was very personable. We had straight stairlifts installed and they fit our home beautifully. We have two stairlifts. One with five steps going up to the bedrooms and another one with five steps going down from the kitchen to the playroom. There were two men who did the installation. The one who did the upper one seemed to know precisely what he was doing but the one that did the lower one installed it, but it needed adjustments and it wasn’t operating absolutely perfect. She said he was a lovely man, but he didn’t seem to be as knowledgeable as the other one.

Janet has some medical issues. We've checked out some stuff online and then we decided on Stannah. The gentleman during the sales visit was very nice, pleasant, and he covered everything we needed to know. We had another appointment with the different companies later on that day, which we ended up canceling and going with Stannah. We got a straight stairlift with the drop panel in the bottom from them. The installation experience was perfect. The installer was on time and he was done in less time than expected. Also, the quality of the stairlift is very good. It's quiet and seems to be sturdy and reliable. Having the stairlift has been a life changer for Janet. It was a very difficult issue getting up the stairs, but she's up and down with no problem now.

I have steep stairs to the washer and dryer. I heard Stannah has a good reputation and I got them to install a straight stairlift for me. The installation was a good experience but the guy talked so much. It was too much information and I would’ve preferred that he didn't talk so much. The stairlift fits great into my home and its quality is excellent. It's very helpful and I like it a lot. Now, getting up the stairs is great. I've a terrific experience with Stannah. If you're considering to get one as well, then do it.

I am 80 years old and as one gets older, one needs some assistance going up and down the steps. I looked at three stairlift providers, had them come out and talked to them. All salesmen from all three companies that I interviewed were very pleasant and helpful. I also read about the experience, read about overloading mostly and Stannah was, by far, the most reliable. The facts about experience with the equipment, availability of service and speed with which they respond to a request for a service sold me on them. And although I’ve only had these chairs for a few weeks, that has also been my experience.

I waited almost 1 yr to write this review as I wanted to use the stairlift before commenting on the product. I need it as I am an amputee (leg and hip). Curved stairs etc. Olympic Elevator Company of Redmond, Washington did all the work measuring (twice) shooting in all the data points etc. They explained what needed to be done by us prior to the installation. A couple of weeks later they came back and installed the lift showed me how to service the unit and answered any questions we had as well as letting us know we could call with any time with other questions. They were PROS. The unit is working great up to now and I think it will continue to do so. Thanks for everything.

My elderly mother-in-law came to live with us and she has some severe mobility problems. Since Stannah was local to us here in Rhode Island and we've read good reviews, we took a chance with them. The salesperson we worked with was very nice. She gave the whole rundown and all the different options. It was a very pleasant experience. The person who installed the straight stairlift was fantastic as well. He knew what he was doing and he got it all done within a couple of hours. he also stayed with us until we felt comfortable using it. Without this stairlift, there would’ve been no way that my elderly mother-in-law would be able to come live with us. And she was already having her own mobility issues at her house, so this was a lifesaver.

My wife was sick for a long time and it was time for her to get assistance in climbing the stairs. Since I heard very good opinions about Stannah from other people, I decided to purchase a stairlift from them. The reps I worked with were very professional and very responsive. I got the straight indoor stairlift and its installation was all done in time. The stairlift that was installed was very helpful to my wife while she was still alive. It was very good.

I needed help going up the stairs. The salesman from Stannah Stairlifts who was here was very honest and nice, and I was very happy with him. I got a straight stairlift from them which goes 14 steps straight up. The installation team did a very, very good job and explained everything to me. I was very pleased with them. So far, the stairlift works and it fits fine into my stairwell. It was a very good experience with Stannah.

My husband was in a wheelchair. He broke his hip and he couldn’t walk on it for weeks and months. A friend that had Stannah referred us to them and we got the chairlift when my husband came home from rehab. The first measurement wasn't correct and they wouldn't install the chairlift unless it was correct. So, the reps went back to their warehouse and got the correct piece for that measurement. Then, they came back and they worked diligently. We had two options for electrical plugins. And one, I have to put on by a switch. So, they changed it around and put it on something else that just goes on automatically. They were in and out as fast as could be and they even helped me carry something down the stairs. I can’t say enough nice things about them.

My wife had a stroke which made me decide to get a stairlift. I had a guy come in to give me information and a quote. He was excellent, very professional and thorough. I liked him. I bought the straight stairlift and it fits very well into the home. The installation went very well. Stannah is a very good stairlift. I like that when it gets to the top or the bottom, the chair automatically turns 80 degrees.

I’ve had a stairlift for 17 years that I bought from another supplier that decided not to work anymore and I missed it a great deal. I went online and researched stairlifts and Stannah called me back. Their sales rep was very friendly, not pushy, very helpful, and answered all our questions. The installer was very good. He showed me how to use everything, answered all my questions, and was very helpful as well. I love my Stannah stairlift. I like the ease of using it, and it works very well.

We had a Stannah stairlift when we were living in Plymouth over a year ago. My husband was very sick with myasthenia gravis and he came back from rehab and could not walk. However, he only used it for three months when I was renting it. He got much worse and we had to leave, and he passed away in February. I was very satisfied with Stannah Stairlifts and it’s the only one that I know of that you can rent for six months. I’ve looked into three different companies, but you have to buy it. With Stannah, whatever you pay for the rent, which is half the price, would go towards the full price if you decide to buy it after six months. You also have the option to rent by the month, which is not a very good idea, or to buy it.

Compared with another stairlift provider, Stannah had a better price and a better package with the warranty, so I went with them. The guy who came out was very personable and interesting to talk to, and everything was fine during the sales visit. Thereafter, the guy who put the stairlift in was great. He was very professional and informative.

My dad said everything was very smooth with Stannah with the sales visit. However, we were quoted one price, but in the end, the price was $900 more for an extra part that we needed. They are a business and we try to understand, but that was a little difficult for us. We had the straight stairlift installed and the installation went fine. The stairlift has been working fine and has been a big help. My dad was short of breath and couldn’t make it up the stairs. Now, he can get up to the second level of the house without any trouble. It’s a great piece of equipment.

We recently moved to a house where laundry is downstairs and my husband has a workshop downstairs as well. Neither one of us is able to climb the stairs very well. The Stannah salesperson came and we liked her. She did a very good job. She wasn’t pushy, but she was factual and very helpful. One guy came to install and he was very good, very neat, efficient, and didn't take very long. He also gave us both the lesson on how to ride the stairlift. We got a basic straight stairlift and it’s a great convenience. It’s well performing and very quiet, which is nice. The quality seems fine too. If you have a need for a stairlift, I recommend that you talk with someone from Stannah. We were very happy with our experience with them.

My wife has lost the ability to walk on stairs, so I had to have a way to get her up and down the stairs. The sales rep from Stannah was very good and very thorough. He answered all our questions and wasn’t pushy. He was a good person. Then, the installation team did a good job. They were very professional and it was done the way it was supposed to be done. The stairlift gets my wife up and down the stairs and it’s easy to use. We’re very happy with it and it does everything that we want it to.

My mother is almost 95. And she got to a point where it was very difficult for her to go up and down the stairs. I called the company where my father’s stairlift in Connecticut was from, but they couldn't do it because they wouldn’t be able to service it adequately. So, they gave me the name of Stannah and they highly recommended them. When I called Stannah, their rep was very professional. He quickly set up an appointment and he was there within a day. The installation process was great. They came at 8:00 o’clock in the morning and they were done by 1:00 and they cleaned. The guy was very nice and he showed us how to use it. My mother uses the stairlift to go down the stairs, and she likes it. It’s a lot of fun for her.

I had a stroke and Stannah came up when I went online for a stairlift provider. The sales visit has been an all positive experience. I got a straight stairlift and it fits very well into my home. The overall quality is very nice too. Having the stairlift gives me so much freedom and it’s very safe. I have a very positive experience with Stannah.

We needed a stairlift as someone in our house has been having difficulty going up and down the stairs. Stannah offered a good price for the product they had and I felt confident that they would fit the stairlift within the timeframe that they promised. The rep whom I spoke with was very informative and forthcoming. She was available for any additional questions and I felt comfortable relying on the answers she gave.

The people at Stannah are very responsive. When I called, people answered and responded and telephoned. In addition, one of the other companies that have visited us said that they could not put the rail along the wall. They'd have to do it along the banister, and that it would have to be curved at the end, which was something that was off-putting to us. When Stannah said that was not the case, it was very important to us.

My mother-in-law moved in with us and she has got a mobility problem, so we looked into buying a stairlift so she can go from the first to the second floor. I saw a lot of Stannah advertisements and we read about it with the book they sent us. They had a representative come out and it sounded like what we wanted. During the sales visit, the guy was very knowledgeable and had the answers to all our questions. He showed us exactly how it worked and the finances. When he left, we didn’t have a single question other than deciding if this was what we wanted.

My daughter's house has quite a long staircase and I can't do stairs. I happened to be looking through the Globe one morning and I saw Stannah Stairlifts had a big ad, so I called. I was hoping to have it installed September 1st, but the contractors took two months to finish what they were supposed to do and I didn't get the chair until the end of October. Their sales reps were great though. I had to have them come back a few times to show me how to use it and they had no problems doing that. I just got to know the stairlift well and now, I go up and down. The stairlift is straight and then it curves on the top of the stairway. It fits in perfectly. Although the cost was a little high, it was worth it. It works great and I'm very pleased.

I had chosen a company out of Denver but they didn't have a showroom nearby, so I went with Stannah. The sales visit was very good. They explained what they were about and the background on their company. It was good enough for me. Then, one gentleman came out for the installation and he was perfect. The stairlift fits fine into the stairway. I got it for my elderly father and the Stannah stairlift is convenient for him. He's getting up in years, so it's very good for him health-wise and energy-wise.

I have problems with my back and legs so I sought a stairlift. I liked what the reps from Stannah had to say. They were very informative and nice. I purchased a straight stairway from them which fits fine in my stairwell. Their installation team showed me how to use it. However, the half seat doesn't want to stay half folded. Still, since getting the Stannah stairlift, going upstairs has been much easier.

Stannah is absolutely reliable and I had a very good experience with them. My husband has Parkinson's disease and he can't get up and down the stairs. We needed a stairlift and somebody gave us their old Stannah stairlift. All I needed to do was get it put in. The Stannah rep came in and I had a wonderful impression on him. He measured the stairlift, checked it, told me exactly that it's in perfect shape and that it couldn't be changed facing the other side and then all I would need are batteries and a longer track. The installation went beautifully and the quality of the stairlift is excellent. I like that my husband can now get up and down the stairs.

I have aortic stenosis which is a narrowing of the heart valve that causes shortness of breath. So, after walking up six or seven stairs, I could feel it. I have a landing at the ninth stair but I decided to follow my father's advice years ago. He said there's a time to save and a time to spend. I celebrated my 90th birthday on October 17th and the Stannah stairlift was a present I gave to myself. Helga, a very long-time friend of mine who lives in Newton Centre had Stannah do her stairlift a number of years ago. Her mobility problems are much more serious than mine but I could see how her quality of life improved. She was very complimentary and very happy to hear that I followed through. Stannah is a company that has been around a long time and they’re doing something right if they lasted this long.

I get breathless climbing stairs and I'm never quite sure if my legs and feet are gonna function properly so I needed a stairlift for myself. Two of the providers were in my neighborhood and then, the rep from Stannah came out to my house. She told me to read the reviews of Acorn which I did and I also read Stannah’s reviews. Even though it was twice as much money, I decided to go with Stannah. The installation went very smoothly. Two guys seemed intent on getting it perfect and making sure everything was correct all the way around. It fits perfectly in my home and the quality is good.

My father is a World War II veteran and 91 years old. But Stannah didn’t give any discounts for veterans or senior citizens. I was a little taken back by that. And they were very expensive. Two years ago, Acorn had given me an estimate for $3,000 and that was for a brand-new unit. But we needed the stairlift and Stannah was a reputable place. They were all very nice and wonderful too. The salesperson came and told me how it works. I also went for a trial run and the lady at the office was very nice. We decided to purchase the new unit and the installation took five and a half hours. The installers certainly knew what they were doing and they did a beautiful job. It was neat and clean. They also didn’t leave until I understood how everything worked. And they said if I had any questions or especially when my father got home and wanted another demonstration, to call the salesperson.

My wife fell and broke her hip and it was hard for her to walk, so we purchased a stairlift. We liked our previous Stannah stairlift a lot and we went with them again. I called Stannah and talked to somebody who came out, looked at our stairs, and made a proposal. We got the straight model. I really appreciated the salesperson who was very informative and told me about the warranty. He told me about the post-sale services, which I may have to take advantage of. So, I was really very pleased with the whole sales process.

I have a very bad arthritis and had an accident. I’ve been in pain, and when I wanted to go out to go to the doctor and whatever I was asked to do, I couldn’t go down the stairs. I would also look and get dizzy. I felt like I was in prison. I saw Acorn on TV and it doesn't look too clumsy. When I told my husband about it, he went down on the internet and he said that they have bad ratings. He also said that people did not have nice things to say about them so we should forget about Acorn. He then kept looking until we found Stannah. At the same time, I kept saying that we have to do it. He was dragging me out of the front door on concrete and I wasn't ready. He knocked us both down. That moment we knew we had to eventually get a stairlift.

Stannah was fantastic. I couldn't be any happier with them. The other one was Acorn. I inquired online and they harassed the hell out of me. They were calling me 50 million times a day, not leaving messages and leaving messages. It annoyed so much that I decided not to go through with them. On the other hand, when I contacted Stannah, they were out within a week and had everything done. They did a fantastic job installing, explaining and following up with us.

I had a good experience with Stannah Stairlifts and the person I dealt with was good. The stairlift we got from them was for my husband and myself. The reps were fine and knew everything about the stairlift. We had a lovely experience with them. The installation team was very good. I had to call the dealer that we purchased the stairlift from and they were very good on the service call. They answered our question and were able to help us over the telephone, and we got the stairlift to function again, although it had not stopped working. But now, they may have to come over because I'll discuss it with them. We are going to call them to take care of something that we think is the matter with the stairlift.

The Stannah stairlift looked like a nice piece of equipment and I needed it for my husband. He was coming home from the hospital and the salesperson got me an earlier appointment. He did everything he could and was excellent. The installation was a four-hour commitment and the team was excellent. We have a straight rail and everything worked out fine with the stairlift. The people we dealt with at Stannah were very nice and I was very happy. The product is also a very good system and we enjoy it. It's convenient. If we didn’t have that, my husband couldn’t walk up the stairs. I’m really satisfied with it.

My husband is ill so we got a stairlift. I researched a little online and Stannah was the first stairlift provider that caught my eye. The sales rep was really good and he explained that we could rent the stairlift as opposed to buying it if we thought it would be short-term use. That made sense to us because my husband has terminal cancer, so that's what we did. Stannah told us ahead of time how long the installation would take. They also told us what we needed to set it up as far as the electrical and that they could provide that if we didn't have it. Then a young man came one day and put the stairlift in. He was clean and fast, and he explained how to use it.

The representative I dealt with on the sales visit wasn’t very knowledgeable about the chairlift and he was puzzled much. But I liked the salesman and Stannah's rating on the internet. I purchased a straight stairlift and it fits fine into our home. I would recommend this chairlift.

Considering our age and looking at the price wasn’t gonna go down, we decided we might as well get a stairlift right then. We were planning ahead and I went out and got estimates. Stannah had a very solid product and gave me the better value for my money. I was also fortunate in that I happen to know somebody who had this brand so I could actually go there and see it. The person that I dealt with at Stannah was also very specific about the product and the process of installation. So we had a very good idea of what we were getting before we got it.

Stannah Stairlifts has been in business for a long time and they were very prompt about getting me a quotation. It was very interesting though because one of the things that I was not happy about and I considered a black mark against them was they did not have anybody local in my area. But I found out in my checking around that there are a few fly-by-night operations that are guys who must be working out of their garage. The stairlift is a kind of a device that you don’t want a company or an installer that’s not doing it so often. It turned out that a friend of mine has an Acorn at his house in Queens and has been having a hard time getting somebody to service it.

We have had a Stannah stairlift for about 18 years. Towards the end, we had a few issues but we had no complaints with it at all. We ordered a new one about three months ago. We didn't even look elsewhere because we loved our other one. We took a unit out on a six-month rental and then we were gonna buy it after the six months. The man who came and sold it to us was very nice. They were very cooperative and everything was wonderful.

We were having trouble getting up and down the stairs, so we decided to purchase a stairlift. Stannah Stairlifts is located close to us and they seemed to have the right thing. We bought a straight stairlift from them and had this installed from the first floor to the second floor. Our experience with the installation was fine. The quality of the stairlift is okay and we like the folding rail. Since having the Stannah stairlift, it's now easier to get up and down the stairs.

Stannah was pricier than the first ones that I had chosen but I went by the reports that I have read about other companies. We were purchasing the stairlift for my elderly mother-in-law. It was a three-story condo and the reps were very helpful in deciding what type to get. They were very professional too. The installers were very quick and once again, very helpful. They answered all our questions and were very clean. We got the curved stairlift and my mother-in-law loves that it goes off all three floors really quickly. It also looks very sturdy compared to the other models that I had looked at with the other company. The craftsmanship on this one really looked like it was a good quality. I would definitely recommend Stannah.

My mother-in-law has moved in with us and we sensed a stairlift was gonna be needed. I looked at Stannah's website and saw what they offered. The salesman did a great job. He came to the house, spent about an hour with us, and went over a lot of information with us. He was really good with my mother-in-law and myself. He measured some stuff ahead of time and said what the issues we might need to address if we decide to go with Stannah. He said we have to have an outlet put in over at a certain area and I said that there’s an outlet on one side of the stairwell. So he said the installers would figure it out and tuck it away.

My sister-in-law was coming to stay with us for an extended period of time and she can’t walk up and down the stairs. I called a couple of different places and Stannah's rep who came out here sold me on their company. He discussed the fact that they were the only manufacturer in the industry that manufactures as well as install the products. He took his time and he was very thorough and he explained everything. Also, the price was right.

I just had knee surgery and I needed a stairlift. My wife is beginning to need it too. We had two stairlift companies in mind, but Stannah Stairlifts had the best reputation. Their sales rep was very nice and very helpful and he answered my questions. I had a very good experience with him. We had a straight stairlift installed and it gets me and my wife upstairs and down. The installer was also very nice. He knew what he was doing and was very efficient. We only had one little service call since then. These things are not inexpensive but I am getting what I paid for. It does what it is supposed to do and it is gonna help our quality of life. I would recommend Stannah.

My disabled husband was having a hard time walking up the stairs so we purchased a Stannah stairlift. Their salespeople came out and they were very good. They explained things to us and were very well informed about the product. They have good manners and were not too pushy. The installers came when they said they were going to come. They were also very neat about the job. They brought all the package materials out of the house when they left. It was excellent. We have them installed a curved stairlift and it fits a little tight in our home. But it’s an old house so the stairs are not wide and the Stannah people explained that to us when they came in and measured.

My wife was having difficulty getting up the stairs so we got the stairlift from Stannah. I’ve done business with them previously and was well satisfied. During the sales visit, the individual was experienced and familiar with the equipment that was available, knew exactly what measurements to take and did this efficiently. The installation team did a good job and did it quickly. I like that Stannah stairlift facilitates my wife in getting up and down the stairs by herself without having to have manual assistance. It has made her somewhat more independent, and that leaves me free to do other things like cutting the grass.

A stairlift was a necessity for my elderly parent. After I called the Stannah national number, I got a call from a local rep and we discussed the situation. Then she came over, examined everything, laid out the options, and gave me pricing. She also followed up with me while I looked at the competitor and decided to go with Stannah. Then she called me multiple times to confirm installation. They were more informed and had better service. The quality of the straight stairlift is very good and I like the battery back-up. However, it doesn't leave a lot of room left for other things. It would be a little tight if you had to carry groceries or stuff and you couldn't walk down alongside it.

I have sciatica and I can’t climb stairs right now, so we decided to purchase a stairlift. We also chose it as an investment. We had installed it in what is gonna be an apartment for my wife next to the house, so we want it for the long term and that’s why we chose an expensive one. When the salesperson talked to me and explained the advantages of Stannah, I was persuaded. She was a good salesperson. She persuaded us that the other options were less expensive but less well-made and that Stannah was custom-made for the setting and, therefore, was a better long-term investment.

I got a Stannah stairlift over 10 years ago and I was pleased with what I had in the house to begin with. When I wanted another one put in, Stannah was very helpful about it. A person came and explained then I said I wanted it. The installer was also very good and talkative. This stairlift has a slightly different version but it's a good machine. In fact, it's a better machine than some of the others that I've seen especially on television. I would recommend it to anybody. I'm 86 years old and with the stairlift, going downstairs is a breeze.

We got a Stannah stairlift and my husband, who has a disability, liked it a lot. The salesperson came first and gave us all the information and demonstrations. The stairlift had to be custom-made because we have a staircase that takes a corner so it took three weeks to get it. But the installers came in and they were super good and explained a lot of stuff to us. The functionality is great and it gives us security. He wasn't comfortable in the beginning but I was always there when he steps.

I purchased a straight Stannah stairlift and it fits perfectly in our stairwell. The installation was easy and the rep's personality, knowledge and ability to answer questions was fantastic. I like the product and my elderly parent likes it that his knee doesn't hurt anymore.

I’ve been diagnosed with Myasthenia Gravis, a neuromuscular disease My research about Stannah Stairlifts as a company, their equipment and my interview with their representative made me decide to go with them. Their sales rep was very thorough. He answered all the questions, showed me the picture and explained everything in detail. There are a lot of different features that they offer that other companies don’t. And I like the fact that I could rent prior to purchasing to see how it worked out for me.

I have a friend, who was doing hip surgery, was researching about Stannah, and the company came out being the best company to go with. Also, it's a local company and so repairs would become relatively easy. She hasn’t purchased hers yet. I then called Stannah and they gave me a man, and it turned out that he was perfect. He knew what to do. He’s been with the company for many years. I gave his name to my friend who did the research, so, when is finally purchasing a stairlift, she will gonna ask for him.

Stannah has a showroom that has all the different stairlifts lined up and I narrowed it down to a couple of them before I even went there. Once I physically saw and touched it, and rode on the different ones, I got a feel for it and that was very convincing. Going there made a difference because the Stannah stairlift cost a bit more money than the others and I was pretty much set on the other one that was less expensive. The gentleman I dealt with wasn’t high pressure and we had a lot of things in common. He understood the business and what he said was what happened as far as installation.

My father was getting old and we needed a stairlift so he could go upstairs. The Stannah stairlift wasn't a big deal to put in. The installer came in, installed the straight stairlift and they were all set. He knew what he was doing and he also showed us how to use it. It fits just fine in our home and it works. My father likes it and I'm satisfied with Stannah.

My wife had an accident and she broke her knee. One of Stannah's guys came and told us good reviews about them, then everything went very well when their team came to assess our home. Installation was very professional too. The guy who came was very helpful and he went through everything before he left the house. He did a good job. The stairlift fits well in the stairwell and the way it's quiet is my favorite feature so far. Yet I wish it would go a little faster. It’s also a little pricey but we needed it. So, I would recommend Stannah.

At 86 years old, I began to have a lot of trouble with spinal stenosis. I had a spinal surgery in June and I knew that I would have a leg weakness for a time afterward. So while I was still in the hospital getting rehab, my wife contacted Stannah and arranged for the installation of the stairlift. It was done before I came home and she had a good experience dealing with their representative.

I have a handicapped mother and wife. I have a friend that used Stannah Stairlifts and they had very good success, so I did the same and got a Stannah too. The installer arrived here about 10:00 in the morning and he was very professional. He told me what he was going to do and he did what he had to do. He asked me questions and he showed me how to operate the stairlift. So far, it's been working all great for us.

We had dealt with Stannah in the past and we were very satisfied. Although there was some miscommunication initially, they came back and they worked it all out. The techs who installed the stairlift were very good. They were very clean too and it was problem-free after that. The stairlift itself is great, and it's definitely needed.

I needed a stairlift because my knees are bad. I compared providers and chose Stannah. I got a curved stairlift and it's not obtrusive. Also, the quality is excellent. Everything is very satisfactory so far.

I broke my hip and I decided to purchase a stairlift. Stannah seemed to be the best option financially and they could do it right away. My wife called them on a Monday and they installed the stairlift that Friday, while I was still under rehab. She also said that the installer was here for 5 hours and he really took the time to install it. The quality of the stairlift is really great and using it has been life-changing for me. I’m glad we did it. It surpassed my expectation and I would absolutely recommend the Stannah Stairlift.

I purchased a stairlift for my daughter who was disabled and after she died, her family gave it back to me. When Stannah Stairlifts came to take the measurements for my stairs, everything was very well done and they were very helpful. Also, the installer just kept working and when he was finished, he let me know. The installation was completed in at least half a day. I use the stairlift now as a dumbwaiter on my cellar stairs. I also use it sometimes when I have a sprain. I noticed lately though that the footrest seems to be not solidly put together. When I put it in the upright position, I could see a gap at the top and the bottom. A screw is missing to hold it together. But I'm very happy with the stairlift and I would definitely recommend Stannah.

I had knee replacement and it didn't work well. I couldn't go upstairs so I got a stairlift from Stannah because it's local. My wife just went over to their office and spoke to them. They told her what they had and how they could put it in. We got a straight, indoor stairlift. It's in a public hall. We're on a house with apartments and we live on the second floor, so it's outside the house. My wife dealt with the salesman who was very nice and explained everything to her. He put an outlet on the first floor and explained to her how it wouldn't make too much damage on the stairs. I can now sit and get up and down the stairs easily. We have a room downstairs we use too, so I can get down into there.

I just moved and I wanted access to the basement and enjoy the full capacity of the household, it's just that I have physical disabilities. I saw Stannah on the internet and it looked like it was a good description so I said I’ll go with it. Everybody was great and thorough. The salesperson that came was very compassionate and explained everything. Then the guy that installed was Christian as we had a whole uplifting talk ‘cause we’re Christian too, so it was nice.

My husband has to walk with a walker and Stannah Stairlifts came to my mind so I called. Their sales rep was great. She explained everything to me. We got an indoor stairlift that goes up straight and then turns around at the top of the stair and at the bottom. It fits great in the stairwell. My husband thinks it works great and that’s how he gets upstairs. We bought a refurbished one and my husband had to call three times for a service on it but their reps came out right away and took care of the problem. In fact, the last time, they changed all the circuit boards so I got almost a brand-new piece of equipment. What happened was almost like fine tuning wherein they’d send a new guy out, then they’d send another guy out, and then they sent the guy out that knows everything, and he took care of everything. They were great about coming out and doing the fix right away.

I was having some serious back problems, so I purchased a stairlift. I saw the ad and I read about it, and then I looked at others. I liked what the Stannah ad said in the guarantees, however, the price was high. The salesman did not push and he just told the facts. The installation of my straight stairlift went fine, too. It took the man a couple of hours to do it. The fact that I do not have to run up and down the stairs is helping me. This is the first time I live in a townhouse and it took me a year to get used to the stairs, because every other house I lived in, even when I lived with my folks, they were one-floor ranchers. My den is upstairs, as well as my washing machine and dryer, so I would use the stairs more than the average person.

I couldn’t walk up and down the stairs and my wife and son thought that Stannah was the best stairlift for me. The sales rep from Stannah was very cordial and a very nice person to talk to. His knowledge was very good and he knew everything about the stairlift. The installers were good as well. They did the installation in less than two hours. I have the curved stairlift and it fits my home very well. It also works perfectly.

The Stannah chairlift is overpriced, but it is the only one that has the power swivel. I could’ve bought a similar one for $2,700 and I even liked the chair from their competition, but they didn’t have the power swivel. When the visiting nurse and physical therapist came over, I showed them the Stannah chairlift and told them that we paid 30% more than what we could afford because of the power swivel. And the physical therapist said that this was probably the only safe one because, on a lot of her clients’ homes, the person living with them that would use a chairlift would have to pick it up and down, otherwise they could fall down the stairs and cause a severe accident. I also like that the rail on the Stannah chairlift is protected which makes it a nice unit. I have dogs and a lot of dog hair. With the other chairlift brand, I know that they can get a lot of dog hair in it because it doesn't have a cover over the rail.

Based on the advertising in the magazine, we decided to go with Stannah. When I called them up, their rep showed us how the stairlift work, the cost of the package and the different options I could get. He’s very informative. Then my wife was here during the installation and she said the installer was very nice and considerate. He did his job and got in and out and then showed us how to operate the unit. The overall quality of the stairlift is fine and it is working.

The Stannah Stairlifts sales rep was very knowledgeable and friendly. He was a previous installer and had the credibility. He just presented the product and didn’t try to sell us anything. But the installation was difficult because the product line suddenly changed and not everybody was up to speed about it. So, it extended the installation, but the techs were wonderful and they did the best they could with the product.

I got a couple of recommendations on stairlift brands and Stannah was by far the most affordable. Also, we didn’t need to purchase a stairlift and Stannah was the only one that was willing to lease it. The lady who came in was very accommodating and we got the six months' lease. The product looks new and we've had no troubles with it. We have a straight wide staircase so the stairlift was a perfect fit for us. My mom lives here and we can't bring her up and down the stairs so the stairlift has been great. But the back of the chair that's like a piece of plastic was not flush and my mom scratched the back of her leg on it. It may be because she's on a blood thinner but it looked like a blood bath upstairs in the bathroom. Other than my mom, older people also have sensitive skin and it can be easy to cut. We used a material like the soft side of the Velcro though. We put that right around the edge of that part and we haven't had any trouble since.

I broke a couple of vertebrae on my back when the garage door fell on me. I needed a stairlift. I knew someone who has a Stannah stairlift and he showed me how it works. Stannah also responded quicker than anybody else we asked. My rep was conscientious. He seemed to have worked for the company for a long time and he finished the whole job in a day and clear as a whistle so it was a satisfactory experience. The unit is fine.

I didn’t have many stairlift companies to choose from and I found problems with the other companies so I got down to Stannah. All the companies seem very remote from where I was and the only brand that I’ve ever heard of was Acorn ‘cause it advertises all the time. But with the other brands, I searched on the internet. I ended up with Stannah by default and part of it was the price. They were better priced than others but then, they were much higher than others too. But they gave me a reason to believe why they were so expensive, and it's because it's a curved stairlift, but I’m still having difficulty believing that.

My husband got meningitis and he can’t walk. Our house has three flights of stairs to get to our second-floor apartment so we are renting three Stannah stairlifts. I liked their rental agreement with the option to buy back the stairlifts after we are done with them or if we decide to sell the house. Their price was good too. The salesperson was responsive and offered the best advice. Stannah helped assess my whole property. They helped look around to see if there were other options that we could use and they were not quick to tell us to get three stairlifts which were a lot.

Stannah's salespeople were very well-informed about the products and the features. They came prepared, answered all the questions and gave me an estimate. I chose the company for the quality of the salespeople. Then the installation was easy and quick. It took the installer about two hours and once everything was installed, the guy walked me through, once again, the features, the operations and the safety features. So overall, it was a very good experience. The stairlift also seems to be well-built and it works properly so everything seems to be fine. My wife uses it and she seems to be happy.

A Stannah Stairlifts rep came over seven years ago and explained everything to us beautifully. So when we were ready to get one, we called and asked that same fellow. He then asked us why we waited so long and I told him that I used to take the stairs two at a time but I couldn’t do it anymore, and my husband was having a tough time at 92 years old. We have a little sitting room for television downstairs and on the second floor, we have a full living room, two bedrooms, and the bath. So now, we needed a stairlift. We requested for him to come which he did, and he was excellent. The Stannah Stairlift is very good and we don’t have to climb the stairs anymore.

Stannah Stairlift was better among the ones that I looked at and dealing with their sales team was really great. They were friendly and not pushy. We had no problem with the installation and we like the stairlift.

The Stannah rep who came to my home was very informative. I got a stairlift from them and the installation went very smoothly. I was happy with it. The guys who came showed me how to use it and it was very easy. My system goes around all the way from the downstairs all the way up my whole flight of stairs and makes turns at corners. It’s not obstructing anything when it’s parked up on the main floor or downstairs in the basement. It has a nice-looking seat. Also, it's safe and very sturdy.

My 95-year-old mother was gonna be released from rehab within about a 10-day timeframe. I spoke to a couple of different stairlift companies and the first one that I called could not guarantee that they could do the installation on time. I then called Stannah and their representative indicated to me that they could more than likely get it done on time. I arranged to have somebody come out to the house to do a physical inspection and they quoted me prices. We were in a bit of an emergency situation and it was one of those situations where it was definitely a seller’s market. I just agreed to do it. I was also told that I have six months to make the decision whether we're gonna ultimately purchase the stairlift or we're gonna rent it.

Stannah was a recommendation from a friend. My mother is old and so I decided to get a stairlift to help her come up the stairs. I had taken my parents to the Stannah location in Franklin and we tried the demo stairs that they had so we knew how to use it. Also, the sales rep was fine and knowledgeable. So far, the straight stairlift we got is great. We have no problems with it.

Our elderly mother fell down the stairs and we wanted to put a chairlift in there to make it easier for her to get up and down the stairs without actually walking it. The reps at Stannah were informative, nice, and helpful. They explained some of the uniqueness of our particular staircase and some of the options that were available if we wanted them. Then, the installation went exactly the way they said it would. It took a couple of hours in the morning to install the indoor straight stairlift and it was done by noontime.

I needed to purchase a stairlift almost immediately as my poor wife was in the hospital and we knew she would no longer be able to walk upstairs. I had no idea where to go but got lucky and contacted a Stannah Representative in my Buffalo area-Access Elevator. I did all this by phone and as soon as possible as I promised my wife it would be done for her when she got out of the hospital.

The Stannah stair lift is a first class product with a first class operation. My wife had been going through a difficult time. She had a number of serial hospitalizations. She also had been having gait and balance issues and had some falls. So, I decided to purchase a stair lift. Stannah Stairlifts seemed more of a first class company. The sales person who I worked with had something to do with my decision to go with them, as well as the reviews that I had read. There was even one company that had more, but I was impressed with what I saw about Stannah being a professional and quality organization.

I have medical issues and I cannot walk up the stairs. I saw an advertisement for Stannah on our Sunday paper and though I had already made up my mind that I was going to get a unit, the gentleman who came was very informative and thorough in explaining the contract and the options for the installation. The installation went fine as well. The gentleman who came out was here promptly and explained how to use the straight stairlift to my satisfaction.

I needed a stairlift and Stannah looked like it fits the bill. The sales representative was conscientious and what I expect from somebody that's decent at his job. The installer also did a great job. I got a straight stairlift which is a narrow fit on my stairwell but it's serviceable. It's been put in about a month ago and the quality so far is good. Initially, I had a problem so I called and was told I'd be called back but I never got a call back. When I called the next day, I got to somebody and rather than they have to send somebody out, she told me to do something which I did and it fixed the problem. The stairlift appears to be working okay and it has made getting upstairs easier. The price is also reasonable and my whole experience was good.

My father’s in hospice care and Stannah was recommended by McLean Home. I had called somebody else at first but they said I couldn’t rent a stairlift and wanted $3,600. We had no idea at that time how long my dad was gonna live. Stannah’s was also on the list so I called them and they said I could rent the stairlift for six months. I told them that I’d take it and we did this on the phone. The guy who came was great. No muss, no fuss. He got the straight stairlift installed in a couple of hours and showed me how it worked.

The sales visit with Stannah was brief and to the point which was what I was pushing for and it was still a good presentation. The representative gave me the information I needed and left some details behind that I had asked for. I had done some research and as far as options go, it was straightforward. I knew what we needed and I made some requests. We got a good price on the stairlift too. The installation went well and was timely. My mother had an ankle replacement and she liked the stairlift. It served its purpose when she got home but it's not used much right now. Her recovery's gone really well and these days, she's walking up the stairs herself. But she's not getting any younger and the surgeries aren’t gonna stop. The stairlift was a short term need in a long term play for her.

I had an older person coming to live with us that can't use the stairs. So, I looked at a number of different stairlift companies and my salesperson from Stannah, Michelle, called me back right away. She made an appointment the same day to come out and meet with me. I was in a hurry, so I had the straight stairlift installed the following Wednesday and the installation went well. A guy came out and installed it the same day. The stairlift is fine and it gets the person up the stairs safely but it takes a bit of walking space.

I decided to purchase a Stannah stairlift for my health. The sales rep helped me with the price and I had a straight stairlift installed, which fits very nicely in my home. The installer was great. He came in and didn't take him long to install the stairlift. I like that it goes up and down, which was all I wanted to do. The cost is very good. It's priced for what it is. And, the quality is good too. Stannah Stairlift has made my life easy to go upstairs. I'd tell my friends that they're good people to do business with.

My boyfriend had a stroke and he couldn’t go up and down the stairs at that time. I called around and a lot of companies said that they do not rent out stairlifts. When the girl from Stannah came out, she measured everything up and gave us the price. It was very nice. We had to think about it because we weren’t sure if we wanted to buy it and whether we wanted one or two of them. We ended up calling her back and we rented one of the straight stairlifts.

My wife was coming home from a nursing home and she was very weak. I needed to help her out. A friend of mine had a stairlift installed in her house and was very happy with it. She recommended Stannah which was also close by and they've been great. I opted for the rental. It's a refurbished item and Stannah did a terrific installation. It took about four hours to put together and it's worked out very well. We have a wide stairwell and the stairlift is not intrusive at all. After the fellow was done, he showed me how to work it and it works well. It allows one to go up and down the stairs without walking. It's a help for the physical care and we're happy with it. I would tell others to give Stannah serious consideration.

My experience with Stannah Stairlifts has been good, so far. Their sales rep was excellent. She answered all our questions and explained everything clearly. Their customer service was good and we had good interaction with the person who did the installation. It was installed from the first floor to the basement and it fits very well. However, there seemed to be a little mis-configuration wherein there's an arm extension at the end of the rail which gives a little bump. We also had to change the banister from one side to the other. If I had to do it again, I would have left a banister at the same side as the stairlift and move the stairlift out a little bit. The cost and quality of Stannah Stairlifts were good. I just wish it went a little faster. Nonetheless, Stannah is excellent! I'd tell others to get it if there's any way they can afford it. It was a real concern with us going up and down the stairs and Stannah Stairlift took that concern completely away. It's very safe and very secure.

My husband had problems getting up the few steps that we had in our house. We contacted Stannah after we liked what we saw in an advertisement. When we first met the Stannah rep, she explained the product, which we knew as we had done some research on it. She made sure that where we were going to be doing it was the best stair entrance for it to be done. She was very knowledgeable and gave us the information that we wanted. We decided right up after that we were gonna enter an agreement with Stannah since it was what we wanted and the price was within the range that we wanted as well.

My father was having issues with his knees and his back and so he couldn't get up and down the steps without great difficulty. We purchased a stairlift from Stannah for him based on reviews of the product. Their representatives were all professional. When we got the stairlift installed and then I looked at it, I realized that the way the stair lift was didn't make sense because if it came down the stairs, it's going to the kitchen or the dining room. The stairlift is on the right side when it comes down but then my father has to get up, close it, and push it back up to get it to the kitchen which is very difficult. It should have been put on the other side, and that should have been discussed initially. Another issue that we had was the option discussion of an automatic swivel. I'm having them come back two weeks from now to put this automatic swivel and perhaps it will make it functionally much easier for him to use.

I needed a hip replacement operation so I decided to purchase a Stannah Stairlift. My interaction with their sales rep was good. We had a choice to buy it outright or put a down payment on it and see if we like it. We knew that we didn't have to pay outright and we're six months in advance. If we didn't like it then we could have it taken away. We had a straight stairlift installed and it fit very good. The installation was great. The installer came on time, put it in and explained to us how to use it.

We felt more comfortable with Stannah than other providers and so we turned to them to purchase a stairlift. The quality is good and their staff were all great.

My daughter is totally paralyzed and cannot bear weight. We’ve looked at four vendors and Stannah was the only one that had the lateral transferability. The others were more for persons who could stand and move their bum to a position to be seated and she could not. So, this made it work. The sales visit went well. The people were knowledgeable enough that we could figure it out. We did a follow-up and as we got closer, we went to the company to see the product because they did not have the seats that they bring out with them. So, we needed to go a couple of hours to drive to their place and check it out. We did so and realized that it would work.

We did some research online and talked with some people that had gotten stairlifts. We also had four people come to the house and give us plans and estimates, and though Stannah was not the cheapest, it was the best. The sales rep gave us a lot of information. We had been told by three other salespeople that the chair had to go up facing the stairs on the left side, and that would’ve been quite costly and very inconvenient as this is an old house. Stannah was able to put it on the right side and it is a great design. The installers were here a little shorter time than they estimated, and they were very neat, helpful, efficient and they explained what they were doing. Our stairlift is curved and the quality is excellent. I'm very happy with it. The only problem is my husband is not very tall, and in the beginning, he didn’t like the fact that the seat seemed a little high.

My wife has trouble walking so we got the curved stairlift from Stannah. It’s been working very good so far. Our experience from the sales visit had been very good as well. I’d recommend them.

I have a Stannah stairlift in Connecticut and then, I got a second one which is here in Rhode Island. I had several stairlift companies interviewed, but Stannah Stairlifts was the one who could do the best stuff. I've had the first one for two and a half years. It's a double one and it goes up to the third floor. I've had the brand new one this year and it only goes to the second floor.

I’m having trouble walking up and down the stairs so I decided to purchase a stairlift. I liked the arrangements that Stannah Stairlifts had made for us so I bought the stairlift. The installer spent the morning here and put it together. It’s a straight stairlift and the quality is fine. However, it gives me trouble sometimes when I’m on the way down. The stairlift gets stuck somewhere in between and I have to go back up again. I then resume and it goes back down again. But my overall experience with Stannah was a good one. It’s a great thing to do when you have the same kind of problem as mine.

My mother is not fully incapable of getting upstairs now and we thought that we should get a stairlift installed for her before it became a necessity. I personally know some of Stannah's people and I've always heard good things about them, so we decided to purchase from them. The reps who came for the sales visit were great. We met up and they wanted to know our concerns. They weren't pushy at all and they kinda discussed what the issues were gonna be, where we would lose a little bit of space in our stairs and that type of thing. So, it was a pleasant experience.

The Stannah salesman was very nice and our interactions were fine. Also, the young man who installed the straight stairlift did an excellent and very neat job. We got the stairlift for our 50-year old son who has Parkinson's and it has definitely helped. We're very satisfied.

The used stairlift was expensive of which I'm paying $1,500. A sales rep from Stannah offered me to buy a new stairlift with the same kind at $1,900 and install it for $3,300. He was a good guy and he gave me the best of what he could give. Everything was good except for the price. But they did an excellent job with the stairlift. It's a straight stairlift that goes from my living room to the bedroom upstairs.

My mother is handicapped so we decided to purchase a stairlift. We chose Stannah as our stairlift provider due to the quality of their product. During the sales visit, our interactions with the reps were excellent. We got both the straight and curved stairlifts and they go from the ground floor to the first floor. Our dealings with the installation team were very good too. I really like the power rotation and the double the lift features. We've had two years for the second-time lease and then we may end up buying it at this point. Stannah has provided us with good service and response.

My husband had been unable to get downstairs and back up again easily with his medical condition. We knew Stannah's product and thought they were the best company, and so far, we still think that. The rep came out, told us about the situation and explained everything to us. We made a downpayment at that time and then when we got everything ready in the house we were living in, we contacted them again. We needed to put in an electrical switch and put a platform in, and they came out within a week once we got everything set up. We were very pleased with the way the tech installed everything and the conscientious way that he did his work. He was very good at letting us try it all out and in answering a lot of questions so we felt very confident when he left that we would be able to handle everything.

Stannah is certainly worth having. My wife wasn't able to go up and get down the stairs and I wanted to purchase a stairlift. A neighbor recommended Stannah to us, and we had a very satisfactory sales visit. The rep recommended something and we went along with it, and the installer did a good job installing the straight stairlift. So far, everything is working fine.

My dad was getting older and had some mobility problems. Also, my parents live with me when they’re not in Florida during the summer so I decided to purchase a stairlift. We looked at another company and they were obnoxious as far as calling four times a day. On the other hand, Stannah was very informative and fair. They were great to deal with from start to finish and any questions I had, they always followed up. The installation of the stairlift went great, smooth and easy. We didn’t even know that any work was done at all. It went into the carpet so there was no drilling in the walls.

The straight stairlift I got from Stannah Stairlifts fits very well in our home. I got one because my father has Parkinson's disease. Stannah Stairlifts' reps put my parents at ease. Their salesman knew his stuff. He was outstanding, compassionate, kind and funny and the installer was clean, quick and nice. He did the job and explained things well. We've only had the stairlift for a month and so far, the quality's good and it's easy to use. I couldn’t have asked for a better experience which I don’t say very often.

My wife had an episode in the hospital and has been in the nursing home for quite a while. She’s unable to navigate the stairs, so we got the doctor to give us a prescription for her. We have two flights of stairs, and someone recommended Stannah Stairlifts. The interactions I had during the sales visit was good. The rep explained how the stairlifts work and measured it out and said they could do it, so we went with it. We got two straight stairlifts, and one has to have an arm on it so that lifts away from the door. However, one thing seems to be not the way the manual says it does, but other than that, everything works fine. We’ve had it for less than a month already, but it is very adequate for the job. It also says it will take people that are 300 pounds. We needed the stairlifts and they work. I’m very satisfied and I probably would recommend it.

I bought a curved stairlift from Stannah Stairlift mainly because of the company's reputation but during the sales visit, I was told that our stair rail was on the blueprint and that it will remain in place. At no time during that process did I get a copy of that blueprint. I had the chair rail removed prior to the installation so when the installation was made, the chairlift was installed away from the wall, which means that I can’t really use it the way it is now because it’s too close to the wall on the other side. The gentleman who measured it should have taken that into consideration but he didn’t. Now I’m being charged an additional $1,500 to have the chair rail moved. That's not fair and it’s almost fraud because I was not told that the chair rail would remain on that wall or I would have told them that I was going to have that chair rail removed so they have to adjust their measurements.

We have a three-story condo. I'm 80 and my wife is 77. When we bought the condo, we were healthy and fit. But then, I had a terrible spinal disease and had operations in 2012, 2013, 2014 and 2015. I also ruptured my knees and I had to have those put back together and I'm walking with a walker unsteadily. I can't do stairs with them. It also happens that I'm a psychiatrist who has an office on the bottom floor. But I can't run when the people come in and I didn't want to move. So my wife angrily said that we needed a stair rail. I knew of Stannah before and I had a patient whose wife had a tumor for a lot of years and she got along with them. In the last five years, she needed a chairlift and this patient is a mechanical engineer and he had vetted everybody and looked over the prints and I figured, if it's good enough for an avid trained mechanical engineer, it was good enough for me.

My brothers and I bought a Stannah stairlift for our parents and they are really enjoying it. They were having difficulty with the stairs and we were very anxious that one of them would fall. The straight stairlift truly has made a huge difference. Also, I appreciated the salesman's flexibility in working with us. He came to give us a free estimate and he talked to me even though I wasn’t the customer who’s gonna use it. He was also willing to adjust his presentation to 5 minutes for my parents. The installation of the stairlift went quickly and professionally and one of my brothers who was there was very pleased. My mother has been using it every single day, and she’s very happy with it. My father has dementia so my mother goes to the stairs with him if he uses it. One of its key features is that she can call it from upstairs and back down again, which is terrific. Now, we're a lot happier having the stairlift and we have the peace of mind that they are safer.

A physical therapist gave me the name of Stannah Stairlifts, so we went with them and we had two indoor chair lifts installed. I called Stannah and a woman rep, Michelle, came to my house. She looked at the property and she was quite helpful. But we had some back-and-forth in scheduling the installation date and it looked like there was some delay caused. Ultimately, however, the process was fairly seamless and very straightforward. Everyone was super helpful and very nice. A gentleman came and it took him five hours to install the two chair lifts. He was very friendly, nice and professional.

It was getting harder and harder for my husband to get up and down the stairs. He had stem cell transplantation, got lung issues and then he had a really bad pain in his back. We looked at 3 stairlift providers. But the Stannah sales team were very helpful and we also like to look at their chair. It seemed to fit what we needed so we went with it. We have two straight stairlifts with the split house so you come and there’s an entrance hall and steps up and steps down.

I got a straight colonial stairlift from Stannah Stairlifts and it has made things easier for me and my husband since I have problems with my legs and he wasn’t walking well either. Their sales rep was very pleasant and explained everything to us. I would recommend Stannah Stairlifts. In fact, people have asked me about it already.

We enjoy the Stannah stairlift very much. It's in a two-story house and it's being used to get to the second level. It's curved and fits the stairway very nicely. When it was installed, the guys did a great job and gave instruction on how to use it afterwards. So, they were very nice and very helpful. The quality’s great as well.

I have chronic arthritis in both knees. Stannah Stairlifts is a family-owned business which I like because they can do better service. I got a straight stairlift and everything works fine. The installation team was very courteous, professional and helpful. Their service was very good and the cost was reasonable too. I should have gotten one a long time ago. Nevertheless, I had and would recommend Stannah Stairlifts.