Samsung Dishwasher Reviews

Customer service from Samsung should have a rating of zero. You buy a top-of-the-line dishwasher it has a leak that is well documented by thousands of complaints yet they want $160 just to confirm an appointment and another $40 upon the technicians arrival.. $200 and zero has been done to resolve your issue. The public should be warn when it comes to buying Samsung products!

I had a to of the line Samsung dishwasher for the last 8 years. Unfortunately a part broke and I was told that the labor would be so intensive and time consuming that it wouldn't be worth fixing it. So a new dishwasher was ordered. Absolutely loved the unit I had but of course it was no longer available. We ordered a DW80BB7012AA dishwasher. Couldn't be more unhappy with this new unit. The basket is made so that nothing fits. The tines are so far apart that nothing stays in place or can fall thru to the bottom of the dishwasher altogether. Obviously this was produced with the company spending less money on design, because there are clearly less times altogether. Poor design and functionality. I need to put up this dishwasher twice a day to accomplish cleaning a normal load of dishes that simply don't fit in this useless basket. So much for energy saving efficient. Absolutely disgusted with this unit's basket and can't find a replacement that is better.

Purchased a new Samsung dishwasher 4 years ago. The bottom and middle racks are rusting on the bottom so bad the wire dish holders are breaking off. You cannot buy enough warranty for this product. $250.00 dollars to replace 2 racks.

Bought Samsung Dishwasher and it did not even last for two years, normal light start blinking. Contacted Samsung repair shop and they said it is due to leaking. They came in but could not understand the problem. The product is not reliable and the support to repair is not there. Brand name attached with Photo!

Bought a Samsung dishwasher Dec 2023 for over $600.00. It is now Oct 2025 and we can no longer use it due to error code LC constantly. We tried the DIY fixes, with cleaning out the sensor area, checking seals and all the other things they tell you to do. We thought we got it fixed and it started leaking within 10 minutes of turning it on. I called the store we bought it from and of course it's not under warranty. I just think it should last longer than 22 months. Now looking for a new one that is not Samsung.

Worst "automatic" "dishwasher" I've had the displeasure of owning. Came with a new build; otherwise, I'd have purchased a reputable product. Never a fully clean load; poor accessibility to anything resembling a filter-just took apart the whole bottom end hoping there was food clogging it...alas, nothing really there-just a sub-standard machine.

We bought a Samsung Dishwasher just over a year ago and it is absolute trash. Their cost to repair is outrageous, it constantly gets a 4C error and the Customer Service is atrocious. Never buy it. We will replace it with another brand and never buy Samsung again.

The dw80r9950ug has never worked well, and now it doesn't complete a cycle. We purchased it in November 2021. We decided on this model, due to the 3rd rack, very quiet operations, and ratings for drying. At the price point (upper tier), we expected a great machine. When we first got it, it cleaned OK. Not great. We definitely had to keep scraping and rinsing. Not what I wanted for $1100. A top criterion for us was drying. It has never dried well. Working with Samsung support, they stressed Jet Dry, which we use, and they said that plastic dishes tend not to dry well. They are correct. I will give it this. This thing is very quiet. I can stand next to it while it runs and not realize it's on. The (lack of) noise is exactly as advertised and very impressive.

Never buying again, the biggest BS ever. My dishwasher broke after a few months and Samsung wont repair it because they say since we shorten the drain line it voided the warranty. Spread the word customer service and service department sucks. Stay away from this brand.

I really wanted to like this product because of how quiet it ran but sadly after 3 1/2 years it died. The price tag was high so I had hopes that it would last but it didn't. The wash cycles were great, along with the storage space but I still wouldn't recommend their dishwashers.

We bought our dishwasher on 2/18/2024 thankfully with Samsung Care+. In June 2025 the dishwasher stopped draining. We called Samsung who did not see our Samsung Care+ so they charged my husband a repair scheduling fee. A repair person came out and said the couldn't do anything because we had Samsung Care+. So I called Samsung Care + and schedule with them. A repair person came out to diagnose. Said there were 2 possible parts needed but only ordered one. Came back, realized the part ordered wasn't the issue so said he would order the second part. Then went radio silent for 1.5 weeks.

Pretty, yes. The spokes and drawers collapsed EVERY time I loaded it. Broke down four times in less than four years. The door would spontaneously open which created quite a mess. Eventually, Samsung wouldn't replace the door and it was going to cost me $500 or more to order a new one. Worst appliance I have ever owned.

Bought a Samsung dishwasher dw80r5061us from Best Buy and it has never cleaned our dishes correctly. Top rack glasses always have dirt in them. Have cleaned the filter, washed with just vinegar- with nothing in it, and also cleaned sprayers. Would not recommend to anyone. We have also tried rinsing all dishes before they are put into the dishwasher, but it’s like they are all cleaned with dirty water and the remnant's dry on all of the dishes. We have a whole house filter and softeners so I know it isn’t our quality of water.

I have an 18 month old DD68-00185B-00 Samsung dishwasher that I purchased from a local appliance store. The repair person came yesterday and found that both water pumps are fried and also discovered that some parts inside the dishwasher had started to melt. He reported that the machine is no longer operative and no longer under warranty. This is the worst dishwasher I have ever had - my last one lasted 17 years. We are only a family of 2 - we use the dishwasher maybe 2 times a week if that. Do not purchase this dishwasher.

I was Leery to write this review because of such negative reviews for past dishwashers. I’m here to turn the tide! After installation, loaded up the 3 racks and studied the easy to read control panel on the top of the door. Many choices for different types of cycles. I’m thrilled with the Storm wash feature which has a special spot on lower rack for hard to clean pots or pans. Top rack is extremely handy to use and the middle rack is really a helping rack. Two LED lights are bright enough for loading overnight cycles. Excellent features and ultra quiet! Bonus points for a talking dishwasher 😄😄😄

I am on my third replacement of the same dishwasher in less than 5 years. I have had it less than two months and it still doesn’t dry at all, even with rinse aid. The previous two both started blinking all the lights mid cycle and would not stop trying to add water without actually adding water and would not time off or reset without turning off the breaker for at least 72 hours. I rent, so don’t have the option of replacing with a different brand. All three have been brand new. Not one has worked as a brand new appliance. While I’m at it, the Samsung microwave I have has had to be replaced once in the same five years as well.

My dishwasher is under 5 years old. The delay start wouldn't go off, so my dishwasher wouldn't start. I called and they told me there is no way to get it off. So I ask them should I throw out the dishwasher because it won't go on with delay wash. No response except sorry. I would warn anybody thinking they will buy Samsung products DON'T DO IT.

I regret that I took out my old but great working dishwasher and replaced very poor functioning new Samsung dishwasher. I didn't want to keep it, but warranty customer service insisted to send someone to fix it. After this experience and read one or two star and dissatisfied customer reviews I don't recommend a Samsung dishwasher at all.

Worst products I have ever purchased! I remodeled my kitchen and replaced all appliances with Samsung.🤬 3 months in trouble started with dishwasher, slowly every appliance does not work properly, constantly need to have a repair person in. Warning, Do NOT purchase any Samsung products!!! It isn’t even a 1star, 0zero stars.

I purchased a $900 Samsung dishwasher expecting quality and durability, but after just two years of normal household use, it has developed a massive leak from the tub assembly. This is a clear product defect, not a result of misuse or normal wear and tear. A dishwasher is classified as a durable good, meaning it is expected to function reliably for many years—not become unusable in such a short time.