Samsung Dishwasher Reviews

Customer service from Samsung should have a rating of zero. You buy a top-of-the-line dishwasher it has a leak that is well documented by thousands of complaints yet they want $160 just to confirm an appointment and another $40 upon the technicians arrival.. $200 and zero has been done to resolve your issue. The public should be warn when it comes to buying Samsung products!

I had a to of the line Samsung dishwasher for the last 8 years. Unfortunately a part broke and I was told that the labor would be so intensive and time consuming that it wouldn't be worth fixing it. So a new dishwasher was ordered. Absolutely loved the unit I had but of course it was no longer available. We ordered a DW80BB7012AA dishwasher. Couldn't be more unhappy with this new unit. The basket is made so that nothing fits. The tines are so far apart that nothing stays in place or can fall thru to the bottom of the dishwasher altogether. Obviously this was produced with the company spending less money on design, because there are clearly less times altogether. Poor design and functionality. I need to put up this dishwasher twice a day to accomplish cleaning a normal load of dishes that simply don't fit in this useless basket. So much for energy saving efficient. Absolutely disgusted with this unit's basket and can't find a replacement that is better.

Purchased a new Samsung dishwasher 4 years ago. The bottom and middle racks are rusting on the bottom so bad the wire dish holders are breaking off. You cannot buy enough warranty for this product. $250.00 dollars to replace 2 racks.

Bought Samsung Dishwasher and it did not even last for two years, normal light start blinking. Contacted Samsung repair shop and they said it is due to leaking. They came in but could not understand the problem. The product is not reliable and the support to repair is not there. Brand name attached with Photo!

Bought a Samsung dishwasher Dec 2023 for over $600.00. It is now Oct 2025 and we can no longer use it due to error code LC constantly. We tried the DIY fixes, with cleaning out the sensor area, checking seals and all the other things they tell you to do. We thought we got it fixed and it started leaking within 10 minutes of turning it on. I called the store we bought it from and of course it's not under warranty. I just think it should last longer than 22 months. Now looking for a new one that is not Samsung.

Worst "automatic" "dishwasher" I've had the displeasure of owning. Came with a new build; otherwise, I'd have purchased a reputable product. Never a fully clean load; poor accessibility to anything resembling a filter-just took apart the whole bottom end hoping there was food clogging it...alas, nothing really there-just a sub-standard machine.

We bought a Samsung Dishwasher just over a year ago and it is absolute trash. Their cost to repair is outrageous, it constantly gets a 4C error and the Customer Service is atrocious. Never buy it. We will replace it with another brand and never buy Samsung again.

The dw80r9950ug has never worked well, and now it doesn't complete a cycle. We purchased it in November 2021. We decided on this model, due to the 3rd rack, very quiet operations, and ratings for drying. At the price point (upper tier), we expected a great machine. When we first got it, it cleaned OK. Not great. We definitely had to keep scraping and rinsing. Not what I wanted for $1100. A top criterion for us was drying. It has never dried well. Working with Samsung support, they stressed Jet Dry, which we use, and they said that plastic dishes tend not to dry well. They are correct. I will give it this. This thing is very quiet. I can stand next to it while it runs and not realize it's on. The (lack of) noise is exactly as advertised and very impressive.

Never buying again, the biggest BS ever. My dishwasher broke after a few months and Samsung wont repair it because they say since we shorten the drain line it voided the warranty. Spread the word customer service and service department sucks. Stay away from this brand.

I really wanted to like this product because of how quiet it ran but sadly after 3 1/2 years it died. The price tag was high so I had hopes that it would last but it didn't. The wash cycles were great, along with the storage space but I still wouldn't recommend their dishwashers.