Samsung Dishwasher Reviews
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This dishwasher is ridiculously loud! Unfortunately we have an open floor plan so talking and listening to music or the TV is almost impossible! We have had this product for 1 year and already we had to have a service call because the dishwasher would not start at all. Very disappointing!
After one year junked and replaced. Simple explanation, the sealing gasket hits the shelves when pushed into washer. Worse design ever. Multiple attempts to unresolved but the vendor and Manufacturer both would not honor. Again. The problem was the design. Please do not buy Samsung dishwasher. It’s a waste of money.
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The dishwasher advertises quiet mode & it is. It does not do a good job cleaning. It leaves food on plates and dishes and dries it on making it harder to get off. Only certain pans will get dry leaving.
It is 3 years old and it is quiet and cleans the dishes. But the prongs keep breaking off of the racks and I don't think that is covered under the warranty. I have never had a dishwasher do this before.
My dishwasher was broken and Samsung sent a technician to repair. The technician incorrectly stated it’s a physical damage to get away with repair and now even after 2 months Samsung doesn’t care to send someone who is competent enough to repair it. I will be forced to let go my 1 year old dishwasher and technician cost - total ($900) due to Samsungs negligence. I escalated to CEO office. They were as bad as their customer support. I WILL NEVER BUY SAMSUNG PRODUCTS AND WILL MAKE SURE NONE OF MY FRIENDS OR FAMILY DO TOO!!!
Despite Samsung claims as to the quality of their dishwashers, our experience does not bear this out. It is super quiet, I'll give it that. However.. it does not wash properly. Every load almost a quarter of the contents need to be hand washed because they did not come clean. In order for even that much to be clean, it can only be loaded very sparingly with lots of space between items, and even then they don't all come clean. Loading is a nightmare. Tried following their diagram from the book that came with it, but it's a joke, there's no way you can load as indicated, things collapse on each other with no way to get water etc between, thus reducing the already very minimal cleaning ability. Also. It takes almost 3 hours to run, which is exorbitant for the very few items you can put in with any hope of them getting clean. Also, when it is finally done the dishes are completely wet so need to be dried. I gave up and now have this expensive worthless appliance taking up space. Hand washing is preferred over this disaster. I'm so angry we wasted the money on it and now can't unload it in good conscience to anyone.
I purchased all of the Samsung Bespoke appliances because the look great. However, they are extremely poor quality. The glass top on the ranges are prone to crack, mine did the first week I had it, Samsung will not repair or replace after many attempts. I had a cheap Frigidaire glass stove before this one and it lasted 9 years with no issues, fist week I had the Samsung the glass top cracked. The Dishwasher is the worst. It leaked after the first week which triggers an error code and the machine shuts down.
Using videos on YouTube I figured out how to fix it but I had to dismantle the bottom half of the dishwasher. While in there I found that the plastic frame was cracked, there was broken spot welds, the assembly was bad and it had drain tubes outside of the catch area and caps were off the washer assemblies. The dishwasher tub is coated with black sound proofing. It was melting off one side and I had to tape it all back on with packing tape. Had I not take it apart I would have never known and it would have melted off and dropped down on the washer pumps and parts. Very poor quality.
We bought our Samsung front load washing machine January 2021. In December 2022 our Samsung washing machine stopped spinning or emptying water. Our washing machine was turned in for a claim through our home warranty which kept saying the part was on backorder. It sat for 10 weeks filled with water which has now molded. We have it wrapped with plastic wrap to keep the mold spores in. I am highly allergic to mold. This has been a horrible health issue for me. Our home warranty which is also horrible is refusing to fix it.
Purchase unit in April of 21 and found out today that the motor has gone bad. This is a $600.00 part plus labor to install. You would think that the samsung would back their product that was a 1 1/2 years old. Would no purchase this product again.
We have a brand new Samsung washer but have been going to a laundromat for a couple of months since doesn't stand by its warranties. And the Samsung repair tech only comes to the area on Mondays, if it's not a holiday. Months of laundromats with a new washer. After 4 attempts and 2 months to fix the washer, it's still won't work. Samsung says it is still "exploring repair options." And it's always "sorry for the inconvenience." I have never seen less interest in customer service. And forget "the customer is always right". It's as if they think we're enjoying this or trying to scam them. And forget getting our laundromat bills reimbursed. We are just stuck with a washer that doesn't work. If I could pick it up and drop it at Samsung's door I would. They're the worst.
Samsung Computers and Monitors author review by ConsumerAffairs Research Team
For more than 70 years, Samsung has been an industry leader across all technology markets. Its investments in medicine, consumer electronics, finance, plant construction and more make it an all-in-one brand.
Building better built-in options: Samsung only offers built-in dishwashers, producing six different models with two different washing styles.
Rotary washing arms: Like most dishwashers, these models use a rotary arm to direct spray throughout the tub.
WaterWall technology: This innovative take on cleaning uses a powerful wall of water to attack dried-on food residue.
Adjustable racking system: Fit more pots and pans side-by-side with table settings using the adjustable racking system.
Zone booster options: Direct the water pressure to where it is most needed with the zone booster.
Samsung Dishwasher Company Information
- Company Name:
- Samsung Computers and Monitors
- Year Founded:
- Korea South
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