Samsung Dishwasher Reviews

Bought the Samsung dishwasher Oct. 2011. Major prob. with some clips breaking off and getting stuck, 2 repair visits. Then stop working again. Next repair person said needs new motor and easier to replace whole dishwasher. Of course, out of warranty time, period. Refuse to purchase anything from Samsung again. At same time, I purchased the fridge and range and now fridge is having issues.

I bought this dishwasher because it was recommended in the press as a good product. My experience with a Samsung dishwasher is nothing but problems. The dishwasher will not clean the dishes properly even after you rinse them down to start. I have had to replace the pump on this dishwasher twice and the service charge is around 200 dollars a visit. This is over a 28 month period. My advice to anyone wishing to buy a Samsung dishwasher should look at another product and leave this one alone.

I purchased my Samsung DW (Model DW933) through Lowe's. After 2 months, I noticed a smell that is always present - even after I cleaned the dishes. It is awful. Plus, the glasses don't stay up. I have several broken glasses when I open my DW, I can count on one of them being broken... The top rack is a joke. Spoke to Samsung and they sent a repairman out... He was a joke. I could not understand him.

So much confusion between Samsung and Lowe's. Anyway, the dishwasher makes a HORRIBLE noise during the 2nd cycle. I have it a little over 1 year. It's been making the sound for a few months. So frustrated and disappointed. I have to pay $100 plus to get a serviceman out here. I don't want to considering the dishwasher is still new to me.

This is the very first consumer product review I have ever written. This is the worst experience with a new appliance I have ever experienced. The unit was loud from the start, did not clean the dishes, the rollers came off right away and now there is an error code that caused the dishwasher to stop completely. An overpriced, poor performing appliance. Do not buy.

First 3 months after we bought the Samsung dmt300, it was down. Sears came out repaired it, 3 months later down again. After 4 repairs in the first year, I had had enough. This is the worst freaking product I have ever bought. For the price you pay, you would think it would work great but heck no we have had a repair person here to fix the stupid thing over and over again from it completely being rebuilt the first year new motor. Pump front panel board and so on to the last few repairs of the top water jet falling off and the rollers on the racks falling off.

We purchased a Samsung dishwasher... Awesomely quiet but this dishwasher has a stench from ** (so bad that I refuse to rate this unit... Well I had to or I couldn't post my review). No matter how I try to clean it... bleach, ammonia, vinegar or one of the dishwasher disinfectants that you can buy... it still stinks... the same with the front loader machines... What can I do to get rid of the stench? I'm about ready to go chew on someone knowing it's NOT their fault. I thought I'd purchase a well known dependable brand name but I think I'd.... Let me rephrase that, I know I like my Magic Chef 100% more than this top dollar unit. It's a shame that the USA allows such crap to be imported from another country... Lesson well learned... DO NOT BUY A SAMSUNG DISHWASHER!!!

I thought it was only our dishwasher having these issues. It is a mixed reaction to find out all of you are having the exact same problems with your Samsung dishwashers - both happy I'm not alone, sad that it appears the product is faulty with no response from Samsung in the way of a recall. We have had our Samsung DMT800RHS since 2010 and immediately encounted the washing quality issue - which we were able to solve most of the time by always using the heavy wash cycle and sanitize modes. On a positive note, I would agree with the individual that said the washer is quiet.

Samsung is fully aware of the defective clips that will break from the top rack of their dishwasher and the clips get lodged in the pump motor and the dishwasher will not run. Their solution to the guaranteed reoccurring problem is to allow one time only repair outside of warranty and then the consumer is on their own after that. What they should do is proceed with a recall of the part and provide a retrofit or, at the very least, provide unlimited repairs to the consumer. My whole entire house is equipped with Samsung products and I placed my confidence in a company that doesn't back their products. There was simply no help offered or even concern regarding this defect.

Bought the Samsung DMT800RHS dishwasher from Lowe's and installed it. After about 6 months of use, I noticed the top rack was sagging and not very sturdy. I noticed the adjustment clips were broken off the rack and I found 3 of them in the bottom of the dishwasher. I thought it was strange because we had never used the adjusters to raise or lower the rack. I called Samsung and described the problem so they looked up the date of purchase and said they would send out new adjusters to replace them. I got the parts and installed them. After about 4 months I noticed that 2 had broken off again - I knew it was a design flaw.

Defective design. Food lodges in seals and dishes have food particles on them.

I purchased a Samsung DMT300 dishwasher last year. Shortly after I bought it, it started to smell horrible. No matter how I tried to clean it or adjust the drain hose, it still stinks. It smells like sour milk and rotten food. It hardly cleans the dishes even on the longest cycle with the Sanitize button pressed. All our glasses are covered with food particles. It is absolutely disgusting! We pre-rinse and run it almost everyday. I HATE this dishwasher!!! My cheap builder's grade Whirlpool was 1000 times better. This is my worst purchase ever!

In July, I purchased a Samsung range and microwave and took a chance on the dishwasher. What a mistake! Absolute piece of junk! From day one, my husband complained about the racks. There is no light that tells you the dishes are clean, and the dishwasher turns on when you're unloading it. Sears took it back today. Gave me the Bosch for a few $ more. Love the micro and the range. Don't buy their dishwasher!

I purchased a Samsung dishwasher in 9/2012 model # DMT400RHW/XAA from Sears. From day 1 the dishwasher would not wash my dishes very good. It would leave spots on glasses, utensils, & a white substance on plates, bowls, etc. I contacted Sears after the tub in the dishwasher was holding water & the dishwasher would shut off with the delicate blue light flashing. Sears advised me to contact Samsung Repair. This is when the dissatisfied consumer turned into Angry Consumer. I contacted Samsung Repair & they told me that I was assigned to a repair company to come out & fix the dishwasher (under warranty) at No Charge, but when I contacted repair appliance company, she advised me that I would have to pay for it to be repair. Then I contacted Samsung repair & told them what the repair company said so she then assigned me to another repair appliance company, but they wanted me to pay for the mileage for them to come out & fix the dishwasher.

DMT300 Dishwasher - Low water level error. Over and over since the machine was just over a year old. Most problematic appliance I have ever owned. Can fix it by cleaning out the level switch assembly. I have done this 3 times. Had to pay for a manual to learn to press HEAVY, DELICATE, and POWER together to get into the diagnostic mode. The manual supplied with the dishwasher is pretty much useless.

Samsung DMT800 - Same problems as others. Pieces of plastic parts broken off. Error code 9E.

I bought a DMT300 series dishwasher not even 2 years old. For the last 3 months, when you try to do a cycle after about 5 minutes the normal-heavy-quick lights continue to flash and won't wash anymore.. All I can say is that I will never buy a Samsung again. My husband said just go buy another dishwasher. To us it's not worth calling someone in to fix it, cause they automatically will charge you about 150.00 bucks just for showing up..

Remodeled kitchen at the Shore. Bought Samsung Refrigerator and dishwasher. After reading Consumer report. Right off the bat dishes were always wet, never dried, had to hand dry. Called Samsung and was told to turn my hot water heater up and use on sanitize and heavy load settings. (This is great way to save energy.) This really did not accomplish much. Dishes still wet, still had to be dried by hand. This dishwasher is only used on weekends in the summer maybe at most it was used 20 times the first year. Second summer by 4th of July used around 6 times and a grinding noise started. Not all the time but at end of cycle. Called repair person (independent) 4 people refused to work on Samsung. I found one repair person who I paid $200 dollars to come and he told me I needed a new motor, which would be upward of $300. Washed the dishes for the remainder of that year. Third summer, called Sears, got a service contract for all products purchased from them, $300. Sears came and replaced pump, and said there was lots of plastic rack clips in pump, we counted 4. I never raise or lower the rack. The clips broke from just simply pulling it out and pushing it back.

Purchased a brand new Samsung dishwasher in November 2010. Immediately we had some type of electrical problems. Every time we went to use the washer we had to reset the breaker to get it to turn on. The electrical panel was eventually replaced after waiting months for the part. The same thing continued so the entire dishwasher was replaced in June, 2011. In October, we experienced our first "error code" message related to drainage. Found to be debris blocking the drain hose. In December had the upper rack bracket break loose. Weeks later had the same drainage error code appeared again. Technician found the plastic bracket pieces in the pump clogging the drain. Bracket was replaced but eventually broke again and became lodged in pump, requiring another service call.

Purchased a Samsung dishwasher 3 years ago and have made 4 service calls regarding the same error code (9E). The first service call was covered during the warranty period. The second time (only a month after warranty expired) my persistent complaints were transferred to the "Office of the President". The person I spoke to was rude, refused to let me speak to his supervisor and suddenly pretended that we had a bad connection and he could no longer hear me and hung up. Very unprofessional. I will NEVER purchase another Samsung product again. Samsung Buyers Beware!!!

$700 dishwasher started acting up 9 months after purchase. Kept shutting down before going through full cycle. Dishes were very dirty. We called for repair since they would also be there for the second repair on the microwave (bought at the same time). A circuit board was replaced and lasted 4 months before breaking down right before July 4th barbecue with 80 people. I spent the next couple weeks talking with various people. 3 times made it to their executive customer relations level. Was sent two emails confirming a one-time repair as we were now out of warranty. Received a final call informing me they have no one to service the machine, I was out of warranty and they would not service, despite previous agreement to service.

I purchased a Samsung DMR78AHS dishwasher in July 2009. Immediately, the upper rack adjuster mounting tabs began breaking off. At first, there were no parts available. Since then, they have had design changes to correct the problem. Two weeks ago, the drain pump stopped working, giving a 5E error code. I called a service technician who ultimately found broken tabs jamming the pump. The pump was not damaged but it took $187.00 in labor to fix.

Dishwasher never cleaned that well. After one year, error message flashing blue lights. Samsung paid for the service. Their service tech company replaced epoxy-filled circuit board. It worked for two months and then an error message flashing blue lights. Service tech said it is a design flaw, so keep replacing parts will not make it right. Samsung would not give me a contact name to resolve the issue. I bought from Sears and they no longer carry many Samsung dishwashers, and would not answer my questions about the quality of this product.

Ours was JUST out of warranty. It never cleaned the dishes with the recommended soap and our plumber also knew exactly what was wrong with it as soon as he heard the symptoms. He also told us it would keep happening. LOWE'S would do nothing for us nor would Samsung. I'm 60 and have used MANY different washers in my home and others. I must say this one is THE rotten egg. It is broken once again and I'm sure it will do no good to call either LOWE'S or SAMSUNG. GRADE F.

About one year after I purchased my Samsung dishwasher (DMT800RHS), we began getting error messages and problems with dishes. We had a Samsung authorized tech come out at $250 expense to ourselves and he found a bunch of plastic pieces the color of the racks in the pump impeller. Nearly 6 months later, we had the same issue and had a local tech come out. For another $75, he retrieved the same rack colored pieces of plastic out of the pump. Tonight, we had a third tech come out and retrieve more rack pieces out of the pump. I have attached photos of the rack adjuster, where every plastic attachment is broken on both sides. These have broken during operation. I hope this review helps someone choose carefully when purchasing a dishwasher, and avoid the headache that we have been dealing with.

My Samsung dishwasher is the biggest piece of crap. It has never worked properly. Dishes always wet, not cleaned so well and worked intermittently they just stopped. Had service and 8 months later, it's doing the same thing... runs for 5 minutes and flashes. Samsung will not do anything. Time for a Kenmore!

I have complained many times to Samsung about my expensive dishwasher which will not clean dishes. The first service call was because I had to keep flipping the breaker. The service man knew exactly what to replace when I told him about the breaker. He said it was a defect in this Samsung dishwasher. I have called numerous times concerning dirty dishes and they have a lousy excuse about aluminum causing it or phosphate being removed from detergents. I now have a dishwasher 3 months out of warranty that impellers do not spin and spray, fills and drains okay. Now I don't know what to do. Should I request an expensive service call? Or buy another dishwasher that has been recommended as great to clean dishes?

SAMSUNG DISHWASHER DMT610RHS, a year and a half old. CE error, nothing works. I first called Samsung nearly three (3) WEEKS ago. Technician came twice, no results. I spent COUNTLESS FRUSTRATING HOURS on the phone listening to Samsung's service music on hold. They promised to call, but never did. Exceptionally disorganized and counterproductive service structure. Calling Samsung is useless and a waste of time; calling the service company, downright insulting. They basically get annoyed that you're wasting their time, when you just want to have a status report. At this point, I'm looking at an organized action against Samsung such as a class action lawsuit. We, consumers in similar circumstances, should collaborate to achieve a successful result.

Samsung DMT800RHW - Any lawyers out there?? While Samsung is aware of the faulty rack clips that break off within a year and lodge within the internal components, causing circulation pump issues, repairs costing upwards of $300, they've yet to issue a recall or even come to terms with overwhelming consumer reviews and complaints. Something has to be done to protect the consumers.

We bought a new set of Samsung for the house (wash/dryer, refrigerator, stove, microwave, dishwasher). No issues with them except for the dishwasher.

This dishwasher ripped a hole in my new vinyl floor when I slid it under the counter. Now I have to replace the floor. It requires an extra long water line if the sink is on the right side of the dishwasher. The tabs wouldn't break off the clips to secure it under the counter. No consideration was given to installation.

I and my family are extremely disappointed with a Samsung product (DMR78 Dishwasher). We bought it three years ago and it already stopped working. When asked for support, I was told that a defective part will be provided under warranty, but I should pay for labor to install it. On top of labor, Samsung wants to charge $100 for a service call. This is really bad! This is Samsung's fault, that a relatively new product stopped working (an old GE model worked in our kitchen for 10+ years without a glitch, before we replaced it with DMR). Now, Samsung wants to charge this ridiculous service call charge of $100 on top of the $80 for labor? The total $180 fee for our choice of this product? That’s a very disappointing way to treat your customers, Samsung USA!

I purchased the Samsung dishwasher model DMR78AHS at Lowe's in May 2010. Also, I reluctantly bought the extended warranty program, but in hindsight, I'm glad I did. After about a year, we started hearing a slight grinding noise. I called service and they determined that all (12) of the plastic basket clips had broken off and lodged in the motor (impeller). The service tech had to disconnect the unit, pull it out, and turn it over to remove all of the plastic tabs. Luckily, the impeller was not damaged. The tech said that this is a very common problem with Samsung dishwashers. He installed new basket clips, supposedly made out of stronger plastic, but I seriously doubt it. I am very disappointed in Samsung kitchen appliances and will not purchase from them again.

We purchased the Samsung model DMT 300 RFS dishwasher from Lowe's. We are extremely unhappy with the performance. First, it has broken over a dozen glasses, a problem we have never had with other dishwashers. Also, after every load, we are rewashing some dishes by hand due to poor cleaning. We have tried different rinse agents and detergents and more extensive pre-cleaning but nothing helps. But the straw that broke the back was a problem four days out of warranty that we had to pay to get fixed. The staff on the help line was rude at best but far better than the supervisor I spoke with. I will not buy another Samsung product after the way she treated me. My advice is if you buy Samsung, buy the extended warranty - you'll need it!

In 2011 we purchased a Samsung model # DMT800RHS dishwasher. It required 2 service calls within the 1st year: once because we had to keep flipping the breaker to get it to turn on and once for a problem with the control panel. The racks are held together with plastic clips. The top rack has two positions. After only 2 years, many of the plastic clips are broken, and now the rack will not stay in the "up" position. One of the rungs (which is also held together with plastic clips) will not stay in the upright position because of the broken clips. We also purchased an electric range and French door refrigerator. We have had one service call on the range. So far the only appliance that has not needed service is the refrigerator. I would not recommend Samsung appliances at all. And I will absolutely never purchase a Samsung again.

I bought a Samsung DMR78AHS dishwasher 12 months ago. I started to get PE error 2 months ago. Now, it is totally dead. I called Samsung and was told that it is not under warranty anymore. After some verification, Samsung agrees that the PCB is still under warranty. But the repair technician need to charge me $170 plus tax. I requested Samsung to ship me the PCB. Samsung just denied the service. Now, my dishwasher is a piece of junk.

We purchased this unit from Lowe's and we're not happy with the way it cleaned right off the bat. There were water spots on the glasses, food still on the plates. After 6 months of use, the top basket rack adjuster broke. They did send us new ones which lasted another 6 months. We asked for another set and they said it was just out of warranty but they would send them out once more at no charge. Six months later, they broke again! Now, I was getting angry and they say it was a design flaw and we can send you out another set. Six months later they started breaking again!

Samsung did not honor warranty. At 6 months, the Samsung 24 " DMT800RHS.XAA dishwasher would not totally clean rinsed dishes. After 3 repairmen, Samsung told us, "Too bad". Now, at 1 1/2 years, the dishwasher does not work at all.

Samsung DMT300RFW/XAA Dishwasher - A little over two years old and I am getting ready to cart this piece of junk out to the street for the trash collector! The unit never performed at the levels promised. Dishes were left dirty and spotted if used in the "normal" mode. Per Samsung techs, we were told to use the high energy "sanitize" mode (so much for the low energy use sales pitch)! Last night, the dishwasher started making electrical sparking noises and producing an electrical smell. We contacted a half dozen reputable local repair companies and nobody is authorized to work on Samsung. The closest "authorized" place is a TV repair company 30 miles away! We have a million people in South Orange County and not one authorized repair company? We're never going to buy another Samsung product!

I agree with all other complaints. I have had this dishwasher (Samsung dishwasher DMT800) since October 2010. I have always had problems since the beginning. I had to replace plastic raisers on top rack at least 3 times and another is breaking. It does not clean dishes. I have to use heavy load just to get a little cleaner. Plastic detergent door doesn't always open. I cannot put any dishes close at all. My other dishwasher (in the old home rental) still works great. I wish I still had it. I have tried several different ways to get better cleaning from the dishwasher. I should not have to baby this machine to clean my dishes. I have an OE error now. I purchased it at Lowe's and extended warranty. I called on 02/03/13 and cannot look for service until 02/13/2013. Very inconvenient.

We remodeled our entire kitchen - floor to ceiling. We went to get appliances from Lowe's. I liked the looks of all the Samsung, and the blue lights. We have had nothing but problems with the dishwasher. It been repaired 5 times already. One repairman came to fix and ran the dishwasher to hear noise and dumped dishwasher all over my floors and they needed towels to clean up the mess. The worst part was it went down into the vents and we couldn’t get it out. So when the heat comes on, it smells bad. They called last week when we had an appt. to look again. They cancelled the appt. after 6pm and before we had 2 calls saying they were coming. They totally inconvenienced us. Where is the point when someone says you've gone through too much and get a recall on this item or Samsung step up and say we will just replace the item?

I bought the Samsung DMR 78AHS for $800. I replaced a Kitchen Aid and that was a mistake. After a few months, it started making noises at the rotor but I could bear that. And right after it went out of the warranties, it was not draining the water, so I'm not using it anymore. I think I'll toss it away. Big mistake, stay away from it.

We purchased this dishwasher (Samsung DMR77 Stainless Dishwasher) about 2 years ago, paid $800 for it. It has never cleaned right from the beginning. After a couple of months, the stainless front door panel started pitting. I contacted the company and they tried to make it my fault. Now, the motor is making this high pitched noise that is very irritating. I suspect the motor bearings are shot. I replaced a 10-year-old Maytag machine that was still working fine. My wife wanted to remodel the kitchen and go with stainless, so we bought a Samsung stainless refrigerator, dishwasher and microwave. This dishwasher is a piece of junk and I am going to toss it and buy a Whirlpool for about 40 percent less than I paid for this junk. I will never buy a Samsung product again.

I have been disappointed in the performance of my Samsung dishwasher model DMT300RFB. It is not a reliable machine. I wish I had never bought a Samsung.

Samsung dishwasher DMT800 RHB - We bought this dishwasher less than six months ago. Nothing but trouble. After four months, the pump went out. The pump replacement part was out of stock. It took two weeks to get repaired. The repairman fixed it, but it is much louder now than it was before. The repair was completed last week. Now it is not cleaning dishes - they go in dirty and come out dirty. When you call for service, they keep you on hold for fifteen minutes. Stay away from Samsung.

We bought this dishwasher in Nov. 2011 for our new kitchen. The dishwasher had at least two or three minor problems over the course of one year. They range from not starting to electronic display problems. Finally, last week in early Dec., it died right after the warranty had expired. We had a tech come and he confirmed that the motor had burnt out which would cost over $500 to repair!

We ordered a new Samsung dishwasher from AJ Madison. We ordered it, received it on 11/28/12. My husband installed it that night. The next evening, I loaded it, ran it and opened it. Soap was never released. I ran it again, and it was the same thing. The little door never popped open to release soap. I called the next morning. The girl from Samsung didn't really know why but there's a sensor & if it's blocked, maybe it would not be released (she couldn't tell me where sensor was located).

We bought the Samsung dishwasher DMT300 series on Nov. 7, 2010 from Sears that was on sale so we thought we were getting an awesome product. It's been two years and after trying everything to fix the problem of unclean dishes, I finally looked up the reviews. How could a company let this kind of crap out of their factories and put their name on it!? I've never had to repair it. It just doesn't clean dishes, even dishes that were put in there pre-cleaned. I've never wasted so much money in my life. I will never buy any Samsung product again, absolutely nothing, and I will spread the word. What a bunch of crooks.

I purchased a Samsung DMT300 Dishwasher in October 2011. From day one, the dishwasher did not wash dishes. I thought it was the way I was loading it or possibly the detergent I was buying. It has literally broken every glass I had. I have to load glasses on the bottom rack to get them clean (somewhat clean). I have contacted Samsung and Tepperman's to have this dishwasher replaced. The customer service at Samsung was shocking. The last fellow offered the extended warranty "one time" service call; however, he was extremely rude during our conversation. When I asked him why he was so rude, he got angry and said, "forget it; I am not offering you the 'one time' service." What? I'm still hoping that Samsung or Tepperman's will step up and replace this dishwasher that does not work.

On February 21, 2012, I purchased a Samsung DMT300 Series from Sears. The machine never operated well. Dishes, especially glasses, were always dirty after the machine ran. The dishwasher broke down and would not operate. I called Samsung to have it repaired under warranty on Monday, October 29, 2012. According to their records, my dishwasher was over a year old. I told them I had the receipts and then faxed and emailed them the receipts as requested. Samsung outsources their repairs to local vendors. I was given the name and phone number of a local vendor along with a ticket number (**). The earliest appointment the repair shop could give me was for Monday, November 5th. I was told I would get a call in the morning to let me know what time the service person would be coming. No call came at all. I did call three times and was told "someone will get back to me." It is now Tuesday morning and still no call has come. Bottom line, do not buy Samsung products. Their warranties are useless and their dishwashers are pieces of garbage.

We purchased this dishwasher (DMT800 series) from Lowe's and thought we were getting a good product. It did not take long to see we were wrong. This appliance has been nothing but trouble since it was installed (by professional, I might add, to keep warranty in effect). Besides not cleaning well, the heating element seems to never fully turn off - no explanation for that. I will say it is quiet when running, but that is about the only good thing I can say.

Don't buy Samsung dishwashers! I bought DMR78AHS stainless steel dishwasher and it is absolutely horrible. We've had nothing but problems. The brackets constantly break off, clogging the unit. I have to constantly rewash the dishes because they don't come clean. I have to towel dry the dishes because the machine doesn't dry like it should. I have had the water pump replaced. I have had numerous service calls to my house and thank God I had extended warranty. I didn't have to pay for it, but I'm still pissed with the warranty because they took me through hell and back before they finally ruled it unfixable - and agreed to give my money back. Never again will I buy their appliances. When I talked to the rep at Lowe's Home Improvement, she stated that they get a lot of complaints about the Samsung dishwashers! Buy at your own risk!

Last year, I bought an expensive top-of-the-line Samsung dishwasher. I thought this would be the best dishwasher I ever had. Boy, was I wrong. When my 15-year-old Sears Kenmore dishwasher died, it was doing a better job on dishes than this brand new $1000+ dishwasher. If I don't wash my dishes before I put them in, I have to wash them when I take them out. And they are never dry when they come out. I always have to dry them. My floor around my dishwasher is always wet because the dishes drip water when I take them out. And if I put 5 glasses in the top, 4 of the glasses have debris inside them when I take them out. I have to wash them again. Do not buy Samsung dishwashers. A used Kenmore will do a better job. I can't wait for this thing to break so I can get rid of it. What a piece of junk.

Samsung DMR78 series dishwasher - We bought the Samsung dishwasher hoping we were getting a great dishwasher. Not in the least. We bought it from Future Shop. They did nothing to help us with the problem. Our dishwasher does not clean the dishes at all! We have tried everything. If you put dirty dishes in, they come out dirty. I have to wash them all by hand then put them in the dishwasher, so what's the point? So it looks really good but does not clean the dishes. Thanks, Samsung, for nothing!

Samsung DMT800RHS dishwasher woes - I bought this unit from Appliances Connection in NY over a month ago and today is the first day it's been able to run. The door hinges weren't assembled properly and the first time I opened the door, it broke. It took a month and a huge runaround between Samsung, Appliances Connection and the local service provider to get the parts. Once the door was repaired, I completed the installation and it leaked all over the floor. I loaded it into my truck and took it to the repair center myself to save time. I hope my trouble is over with this unit. Samsung, their dealer and the repair center played point the finger for a month - very poor indeed!

We bought this Samsung dishwasher DMT300RFB from Best Buy 1-1/2 years ago. The water sensor keeps going out. We have fought with Samsung and their contracted service repair (Sears) and they want to charge us as much to fix it this time to replace this part for the third time as what we paid for this thing. I will never buy another Samsung product. I hope other people will heed this warning and not buy their products.

I bought a top of the line Samsung dishwasher two years ago. We have had four repairs and none of it worked. Samsung refused to replace it and we are going to have to go to small claims court. We bought it from Lowe’s and didn't get a service guarantee policy. The dishwasher began stopping during mid cycle in the first six months. Samsung did not want to stand behind their product, which was a top of the line model.

I scrolled down and read the reviews until the Dec. 28, 2010 entry where I found someone who had the same dishwasher as I have: DMR57. I loaded my dishwasher last night, put in the soap and shut the door to start it. When I touched the start button, it was dead. The whole touch panel was dead. Thinking somehow a breaker had blown, I checked on that and it had not. The machine was just dead. My husband is an electrician, but he didn't even get a chance to check the electrical. He shut the door and something inside, the latch broke. Now the door doesn't latch. We bought this unit in September 2008.

Samsung Dishwasher Model #DMR 78AHS - I have only had this product 18 months and have had to replace the upper washing rack brackets twice. Once by home in-service repair, which was covered under warranty and then again by myself, which cost me $35 to repair. This is clearly a design flaw issue where the small plastic holders on the bracket break off and can potentially get inside the unit and cause it to make a grinding sound, which is unpleasant when you are expecting a quiet product. This is what happened to me. I have spoken to Samsung personnel and J & J International (supply part company) about the product flaw and neither company will admit there is a problem or provide reimbursement. Both keep referring me back to the other one. I have also sent e-mails to the CEO and Consumer Voice.

I bought this dishwasher (Samsung DMT800RHS), though my second choice, a little over a year ago. I agree with the other comments I have read in terms of cleaning and the weird smell the dishwasher always has when you open the door. The icing on the cake is that this morning, the main wash pump has failed and I am just out of warranty. I'm a single guy and only run the machine every three days or so. Really? This is completely unacceptable and there was no sympathy on the phone with Samsung customer support. Long and short of the story, don't waste $800 on this poorly designed, stinky piece of garbage. Time to switch back to Bosch!

Please do not buy a Samsung dishwasher! After 13 years of a plain ordinary Sears dishwasher, we felt it was time to upgrade and purchase a newer, more efficient dishwasher. Hence, the purchase of the Samsung DMT800RHS dishwasher. Within the first year the pump went - let me tell you that it took over three weeks for Samsung to solve this problem. First excuse: they had no record of the repairman ordering the part. Second excuse: the repairman is sick. Third excuse: they overbooked the repairman. All in all, it was over a month to finish repairs. At this point, I start to think, “Is this going to be a pattern?” Our old Sears dishwasher was still working when we carried it out of the house!

This dishwasher is horrible and a piece of crap. I luckily have an extended warranty so I do not have to pay for all of the service calls. I have had so many 4E error codes I have stopped keeping track. Of course, it does not do it all the time when the tech is there to inspect. There have been 6 or more service calls, parts have been replaced and it still does not work. The rack is rusting out and the tines are breaking off. I would never recommend this product. The Lowe's warranty people are useless and apparently do not understand the frustration of paying over $800 for a product for it not to work. One supervisor told me she doesn't even own a dishwasher. What empathy!

A new problem has arisen with our Samsung DMR 77 dishwasher. We resolved two old the ones frequently mentioned by others here (see below). New problem is that after two years of use, the upper spray arm drops off its mounting and when snapped back, falls off again in use. We had the same problem others reported with the dishwasher turning on at the slightest touch or seemingly even a near approach.

I purchased the Samsung DMT 300 dishwasher in May, picked up the unit in June, and moved into the house in October. I spent three months trying to get service from Samsung, and then gave up in frustration. Each time we called, we wound up with someone who could only read possible solutions from a list, and gave suggestions such as pre-wash the dishes in the sink first, use high-efficiency laundry detergent, all the new high-efficient washers have this problem. We could never get to anyone who could authorize a service call, or even give us the name of the nearest authorized service company. Once the washer switched into extended warranty mode, we were given the name of a local (50 miles) service company who has offered to come and take a look, but are doubtful that they can help. I will never be buying Samsung in future and if the problem gets fixed, we will be selling it ASAP.

I purchased the dishwasher 17 months ago, had a repair which cost $175.00, and it's still not working! I thought that Samsung had quality products. I am so upset because we haven't finished paying for it.

I purchased a Samsung dishwasher from Sears. I haven't even finished paying for it. I called out technician and he advised it's $75 for him to come, $170 if he does anything. Apparently, warranty is out before it's even finished paying for. I looked at black sludge and it looks like dissolved o-rings he and said it's not dissolved o-rings but bugs. "Bugs?" we asked. Yes, bacteria. He said we must use vinegar every two weeks and glisten every month. It smelled bad all the time and this horrendous black sludge was all over in there under the filter (11 x 3 inch bolts to remove to get under there) by the door seals. So putting it back together, one of the plastic parts cracks when the bolt goes in. Now it shuts off if there isn't enough rinsing agent and won't go. It shuts off if you don't slam the top drawer hard and break a couple glasses.

We bought the dishwasher January 2011 and problems began in October 2011. We have had 4 different service visits with the 4th being today, March 20th 2011. It is still not fixed and now we are without a dishwasher since January 16th. Repairs have all been different, but the problem has been the same. The dishwasher stops mid-cycle and 2 lights blink. Their first repair over the phone was to turn off the breaker and try again. This did not help.

The machine quit working after seven months. Never really fell in love with the thing. First, the racks are awkward. They look nice in the store but you can't stack dishes in them very well. Next, the wheels pop off the rack when you slid it in or out like the designer had been fired from the Lego factory. Next, the depth of the unit is not a standard depth. It sticks out into the kitchen just enough that when you lean against the counter, you hit the buttons on the front of the machine turn it on or off, or changing the settings. Next, the soap dispenser wasn't designed right because if you put pot or a pitcher too close, the front edge, it doesn't open. Then you have to wait another three hours for clean dishes. Finally and the biggest one is that it must have cheap components. It just died.

I purchased of course the expensive model DMR Samsung dishwasher. Within months, this thing was not working properly so of course my husband tried to fix it himself by cleaning it out really good, thinking the kids had just got food stuck at the bottom or something. No, not at all. This dishwasher just didn't work. Well, I call Lowe's well to my surprise since I had purchased the item 07/2008 but the item was not picked up from the store until 11/2008. Since my purchase date was July, my one year warranty was already up by the time I called. I refused to call Samsung and have them come out because when I did inquire I was told it would be 65 bucks just to come out and tell me whats wrong with it. So now 3 years late, still no new dishwasher. I just have a piece of stationary sitting in my house being decoration to go with the rest of my kitchen. Thanks Samsung for such a good product and taking my 900 dollars.

My Samsung dishwasher model DMT300RFW failed six months out of warranty, but used less than 20 times (it was at a second home). Repair cost was just over 1/2 the purchase price.

Dishwasher never worked well. I complained to Lowe's 2 weeks after purchasing but nothing was done. Then the dishwasher stopped working completely. I called Lowe's and they had a crew come out twice and try to fix it with no luck. We have been without a dishwasher for over 5 weeks. Lowe's said we had to contact Samsung so Samsung could issue a refund back to Lowe's. I wonder how much longer that will take?! Another month?

This unit has been worked on for the third time, which means I have had to be off from work three times as well. No one cares about the money this cost me as well as time. Samsung does not give out what problems they are having with their pieces of junk. They could care less about that. I will not be looking at their company for any other products.

I purchased a new dishwasher from Leon's. Within months, the motor and parts were repaired 8 times. I contacted Leon's and was told to deal directly with manufacturer. Finally, in October, I was told that they would exchange for a new unit and upgrade it and include delivery. I still do not have anything in writing nor do I have any firm dates as to when it will be delivered.

I have a seven-month old Samsung dishwasher and it would not clean dishes well. I had to run it two to three times. I also had to repair it twice. I am now waiting for the third repair. Samsung says that they do not return products.

Within six weeks of purchase, the heater burned out. After repair, another six weeks went by and the heater burned out again. After the repair, five days went by and the heater burned out again. I am now told that I have to wait till it breaks a fourth time before they will exchange it for another.

I purchased a Samsung Dishwasher DMR57 series from Lowe's a year and a half ago. After using it for a year it quit working. I called Lowe's, to our surprise they do not service Samsung dishwashers. We were given a number to contact which is located in Montana, then we were advised to have the Geek Squad come to our home and charge us $100.00 just to tell us that the pump is bad which we already knew.

We purchased a Samsung dishwasher about two years ago, when it was a brand new product. It had problems from day 1. Eventually, after much fussing with it, I was able to get it to work, if we babied it. It still took way too long to clean dishes, often left food stuck on, and often needed to be reset by shutting off power to it for 10-20 minutes. Through much troubleshooting, I eventually have concluded that the drain motor is not nearly powerful enough, and the computer does not compensate for it.

We purchased a Samsung Dishwasher for $600 2 months back for our new house. We connect the dishwasher after 2 months. It didn't even finish one cycle and broke. We called costumer services and they said our mother-board is dead. He said it will be fixed in a week. After a week without even calling us back or anything, he didn't show up. We called him and he said that device is in backed up order. Now we don't even know it will come or not or when it will come.

We had our DMR77 Samsung dishwasher for just over a year and twice it has broken down. Now the low water sensor continuously comes on. The first repair we had was covered by Samsung but getting them to pay for it was difficult. The repairman (only one in our area) didn't seem to think the machine was great and he has proved right. So to avoid a walk in fee of $$$$, my husband is stripping down the dishwasher. We paid almost $900 for this unit and it has not performed to anything near like it should have. I would not recommend this machine at all. We are off to buy a standard washing machine if it cannot be easily (and inexpensively) fixed. So much for high end machines!

I purchased a Samsung DMR77LHS dishwasher about a year and a half ago. This is a rather high end dishwasher with a stainless steel interior and exterior as well as invisible controls. As I can best recall, it cost somewhere between $700 and $800 at the time of purchase. But, I rationalized that Samsung had a good reputation and that this would be a wise investment. Wrong! The machine stopped working one week after it went out of warranty.